We are joined by Jill Starley-Grainger a freelance writer, content strategist and media commentator who has previous roles as editor of Which? Travel magazine, Commissioning editor for Sunday Times Travel Magazine, and currently writer for jetsetjourneys.comWe talk about the impact of Covid-19 on travel stories and content, and when the media are expected to change narrative. We look at the type of content and approach to marketing that travel companies should be taking and opportunities to build brand at this time.Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

We speak with Rich Hull, Creative Director at GiftPro. Find out about the #supporthospitality initiative to help hotels through C-19 with option to pivot with take away and delivery offerings, and voucher purchases for future hotel visits. Rich explains the ways hotels have productised their offerings and created ecommerce stores on top of reservation bookings to be more part of people's lives. Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

Joined by Julie Grieve, founder and CEO of Criton, a guest engagement platform for thehospitality sector we talk about the necessity to address savings and bring efficiencies in guest service delivery and the role of technology. We take a look at how hotels can build trust with guests through hygiene and distancing polices, and how some businesses in the travel chain will have to diversify.  Prior to starting her own business Julie was the CEO of Lateral City, a luxury serviced apartment operator and she also owns a “compact and bijou” gift and homeware shop which booms during the height of the tourist season.Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

In this episode we speak to Danny Waine who is director of Institute of Travel and Tourism (ITT) and the Commercial Director at Hotelplan Group’s Holiday Home Division ‘HHD’. We discuss cancelled holiday refunds, the importance of building networks, lock-down exit strategies and what we might expect from the market reboot.Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

Our guest for this episode is Angelene Bungay, Development Manager at Profitroom a hotel technology company providing digital tools for marketing, distribution and bookings. We talk about what hotels can be doing now and how they can prepare themselves for the rebound, the importance of not furloughing all your staff and considerations as the markets open up.Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

Joining us on this episode Laura Castellar from QualitySearch and Partners to talks about managing employees remotely, ensuring employee satisfaction, the change in the recruitment process due to social distancing, and what to consider when applying for jobs. In this changing world, digital applications will be at the forefront of hiring over the next few months.Resource - helpful guide to supporting employees https://joshbersin.com/2020/04/remote...To contact Laura [email protected] to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

In this episode we speak with Rob Russell, CEO of AC Group, a Destination Management Company, b2b wholesale tour operator working in FIT, MICE and group travel. AC Group recently won the prestigious UK Queen's Enterprise Award, here he talks about the steps he is taking with the business and how he is working with suppliers including hotels, activities and experiences, and with travel sales partners around the world. Get insight on what to consider when working with private independent businesses and the recovery plan. We touch on contracted rates and dynamic pricing and the importance of relationshipsListen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

We speak to Soraia Letra Chief Business Development Officer at Yield Planet to talk about changes needed to online distribution and sales as we come out of the recovery of C-19. Taking a look at the role of dynamic pricing and contracted rates in the new world.Travel Market Life:Travel Market Life  - your new companion to understand what's happening in the Travel industry and wider economy at this time.During each episode we will explore the questions that we all have over the coming weeks and months to try to get us back to where we were.  In each programme we will be joined by specialists in their field of the different sections of the travel market to understand what we should be looking at and considering as we rebuild post-covid19.Whether you're working in the b2b trade or consumer side we're going to share the best practices and personal experiences to help one another throughout this journey. It’s time to collaborate and work together, so each part of the market is ready to play its part when it is needed to restart. We're going to share resources, address the challenges and plans, team morale and efficiencies, sales programmes, market strategies and campaigns, looking at the different markets across Europe.We will share with you trade news, developments and changes in the market,  examples of how different organisations are planning market development, and the products and services being offered to help in this current climate.Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

We are joined by Flavio Amiel, the founder of viabam.com in this episode. We have a chat about impact of COVID-19 and challenges in tour & activities marketplace and what businesses can be doing with digital marketing. Flavio gives some useful tips about the industry.Travel Market Life:Travel Market Life  - your new companion to understand what's happening in the Travel industry and wider economy at this time.During each episode we will explore the questions that we all have over the coming weeks and months to try to get us back to where we were.  In each programme we will be joined by specialists in their field of the different sections of the travel market to understand what we should be looking at and considering as we rebuild post-covid19.Whether you're working in the b2b trade or consumer side we're going to share the best practices and personal experiences to help one another throughout this journey. It’s time to collaborate and work together, so each part of the market is ready to play its part when it is needed to restart. We're going to share resources, address the challenges and plans, team morale and efficiencies, sales programmes, market strategies and campaigns, looking at the different markets across Europe.We will share with you trade news, developments and changes in the market,  examples of how different organisations are planning market development, and the products and services being offered to help in this current climate.Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

In this episode we speak to Daan de Bruijn the founder of guest messaging platform Bookboost as we talk about guest expectations in the tomorrow and how to embrace digital transformation with multichannel app messaging. Travel Market Life - your new companion to understand what's happening in the Travel industry and wider economy at this time.During each episode of webcast and podcast, we will explore the questions that we all have over the coming weeks and months to try to get us back to where we were. In each programme we will be joined by specialists in their field of the different sections of the travel market to understand what we should be looking at and considering as we rebuild post-COVID-19.Whether you're working in the B2B trade or consumer side we're going to share the best practices and personal experiences to help one another throughout this journey. It’s time to collaborate and work together, so each part of the market is ready to play its part when it is needed to restart.We're going to share resources, address the challenges and plans, team morale and efficiencies, sales programmes, market strategies and campaigns, looking at the different markets across Europe.We will share with you trade news, developments and changes in the market, examples of how different organisations are planning market development, and the products and services being offered to help in this current climate.Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/