Dr Amanj Hamad – The first medicine you give a patient is you    Dr Amanj Ahmad works as a Consultant Geriatrician and Physician at Ipswich Hospital which is part of the East Suffolk and North Essex NHS Foundation Trust, and he has the nicest, sunniest outlook on life. We discuss the things that do not get taught in medical school, the importance of well being and Amanj shares his background of being an immigrant and the importance of integration, cultural changes and cultural differences.  Topics to listen out for today;  Dr Amanj background  What does a Consultant Geriatrician Do?  What you don’t get taught in training.  Being more compassionate to himself.  Advice he wished someone had given him  The importance of knowing how your service runs  Negative attitudes about management  Don’t be afraid of admitting you have limitations  Connect with Dr Amanj  LinkedIn  Twitter  Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected].  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

#133 Lessons learnt from letting people go  In this solo episode, I am going to be talking with you and sharing with you, my experience and lessons learned of letting people go from the business.  The reason why I'm sharing this with you is that in the six years to date that I've been in business, I have let people go due to redundancy and in preparing for these really difficult conversations, I was scouring the internet to try to find how to make somebody redundant and what to do when you need to let someone go and there are millions of articles, but the majority are written from a place of somebody teaching you the textbook way of how to do it. But what I was looking for was to hear of a business owner that had done it themselves, and I hope this podcast helps you should you find yourself in this situation.  Topics to listen out for;  What is best for the business?  What does this business need to grow?  What people do we need on the team?  What financially makes sense?  What is preventing me from taking the next step?  Mentions in the podcast  Stacking your Team Podcast with Shelli Warren  The Business of Healthcare #46 The bearer of bad news episode    Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected].  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#132 Florence Wilcock - A Clinicians Perspective of Management  Today on the podcast I have the pleasure of speaking to Florence Wilcock who works within the NHS as a Consultant Obstetrician at Kingston Hospital, she is also the chair of the London maternity voices working group and hosts the Obs Pod Podcast.  I was listening to one of Florences’ episodes called “The Dark Side” which was around the dark side of Management and I wanted to have her as a guest to discuss the difficulties that we all can face. This will be a great episode for those Clinical Directors and Managers supporting Clinical Directors to understand how you can improve your working relationship and performance.  Topics to listen out for;  How Florence found herself as a Clinical Director  Saying Yes & No  Having great support in a PA  Most proud of and most difficult.  Managing difficult conversations.  The importance of knowing how your service runs.  Negative attitudes about management.  Don’t be afraid of admitting you have limitations.  Links and ways to connect with Florence Obs Pod Podcast - The Dark Side episode Obs Pod Podcast List Obs Pod Episodes which have been recommended for our listeners: Episode 40 -  Pressure which is about working in a high pressure environment. Episode 58 - Merry go round which is coming out on Sat 29th May. It is about the difficulty of sustaining quality improvement and not always re inventing the wheel. Twitter - ObsPod  LinkedIn  Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected].  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#131: Gratitude & affirmations as a business strategy  This podcast is a little different! Today I am going to share with you an interview where I was the guest and it’s called The BizChix Podcast hosted by Natalie Eckdahl.  To find out more about about BizChix click here to head over to their website.  I talk about Gratitude and how I use Affirmations as a business strategy, how using a journal helps me stay focused, family life and how I am where I am today. Topics to listen out for;  Affirmations  Daily Practices  How it can impact business & family  Layering, being grateful for your past, present and future.  Creating habits  Connect with BizChix  Twitter  Facebook  Pinterest    Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected].  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.       

130 Rachel Dunscombe – Finding great ideas a home.  Today I am speaking with Rachel Dunscombe who is the CEO at NHS Digital Academy and Principal at a company called Tektology. Rachel is also a member of the UK Artificial Intelligence Council.  We discuss selling into the NHS and what elements need to be aligned, confidence, boundaries and managing expectations.  “ I can’t let people down, that’s part of what my thing is.  Managing expectations and not stemming the flow of that ability to deliver.  I feel like I have to help people find somewhere where they can go with it and quite often I have done and I think I am also good at spotting where an idea is viable or not”. Rachel Dunscombe   This week on The Business of Healthcare:  Selling into the NHS A Typical week Approaches to coaching and advising Confidence Boundaries Managing Expectations Connect with Rachel Dunscombe    On LinkedIn   If you are looking for another podcast to listen to regarding innovation click here to listen to our episode #116 Spark, Pivot and then Sprint with Carol Read. Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#129 What it takes to confidently work across multiple organisations. In this episode I wanted to talk you through and share some advice on what it takes to confidently work across multiple organisations.  Back in episode 26, I talked you through the role of the clinical lead that is spearheading a service, a project or healthcare network. - click here to listen to this episode. I also wrote a blog titled - The role of a network lead. Click here to read. I talk about the leadership mindset, vision and the work required behind the scenes.   In this episode What is the role of the network manager?  I work in the role of primary care in primary care networks. However, this podcast is honestly applicable to any management role. And I learned a lot of this when I worked in a university as a business development manager.  It doesn't really matter where you are, it's the skills and how you apply them to your area of work. The role of a manager supporting their clinical lead, I believe needs to be a master facilitator. They are the person that your clinical lead will look to. You're just behind them. You're their best supporting actor or actress. You're there to help. Sometimes you may chair the meeting or you are the double act to the chair in a meeting. You're really good at gaining consensus. You're really good at uncovering the things that's not being said.  Topics to listen out for  Looking at things with an entrepreneurial lens.  Be the Leader & Driver.  You can not do this job if negative feedback is going to cripple you.  Learn from other Business Leaders.   Links to items discussed in the Podcast.   Paper - We are all boundary spanners now   If you have any problems accessing the paper, please let me know and I can share it with you directly. Email me at [email protected]   Click here for further details on the PCN Manager Masterclass    For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#128 – Grace Gimson – You don’t start a business and hope for the best. Grace Gimson is the Co Founder of Holly health which is a digital health App.    Grace joins me on the podcast today to talk about Holly Health, how it all started, what she wants to achieve and how she met her Co Founder and it’s a fantastic working relationship.  “I like many people kind of focused fully in on work and forgot about looking after my physical and mental wellbeing, which I think is the norm to be honest across this country. I think it's standard for us to feel like we're too busy to really take care of ourselves, and so the culture was actually - work as many hours as you possibly can, and that will equal better long-term output. I do not think that's the case. It's taken me probably a little while to learn that, but of course we're building a health company as well. So we have some of these values and views in the team inherently, but our culture is very much look after yourself, look after your mental wellbeing and keep active. And the output of your work delivery is actually much stronger. So we take a lot of care to have a fairly flexible working structure and working day”. Grace Gimson Holly Health  This week on The Business of Healthcare:  How it all started  Leadership Masterclass  Actions to help manage wellbeing  Connect with Grace Gimson at Holly Health  Website Instagram Twitter Facebook LinkedIn Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

In this episode I will be sharing with you how to carry out a Communications Audit.  I feel whether you’ve been working with your team for years and years, or you are newly formed team, effective communication needs to remain high on your priorities.  Topics to listen out for;  Identifying Stakeholders & frequency of communication  Technical tools  The quality of your Relationships with your team  To listen to our episode #86 – A Default Diary and Why you Need One – which is mentioned in this podcast please click here   Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected].  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

  Jennifer Neff is the Co Founder of Elemental Software - A social prescribing platform.    Jennifer joins me on the podcast today to talk about Elemental’s journey, how it all started, Feeling underestimated and how she deals with getting distracted.    “ When you win a category, like the Enterprise Software category, you're thinking, wow, we're actually a real software company!  I remember people saying, well, what do community development workers know about software? And then I was at an event and someone looked at me and she said, What does a software company know about community development? And I said, wow, this is actually a compliment. Thank you so much! I think when we were recognised in that format we knew then that it was definitely going to happen”. Jennifer Neff – Elemental Software  This week on The Business of Healthcare:  Elemental’s journey  How it all started  Feeling underestimated   Balancing Family and work  School tests and exams  Connect with Jennifer Neff at Elemental  Elemental Website     On LinkedIn  On Twitter   On Facebook  On Instagram  Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Joshua Sprigg is the Founder and CEO of Enferm Medical who specialise in Medical Recruitment.  Joshua joins me on the podcast today to talk about Enferm Medical, how it all started, his addictive personality, Cancel Culture and how he supports his staff.  “So one of the thoughts that we had in here, which is currently up for debate is instead of finding the skill sets and the level of experience that we need to get to that next level, why don't we actually bring someone in on an interim position for a 12 to 18 month period to train those that have been dedicated and loyal to the vision from day one” Joshua Sprigg - Enferm Medical  This week on The Business of Healthcare:  What really Drives Joshua  Family Life  High level recruitment – Interim or Permanent?  Connect with Joshua Sprigg  Enferm Medical Website     On LinkedIn  On Twitter   On Facebook  On Instagram Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

  #124 - How to prepare for busy periods at work  In this episode I will be sharing with you how I prepare for busy periods at work.  Topics to listen out for;  My 90 Day Plan.  How is my time shared out between Work, Family and Self Care.  Adapting our priorities.  New routines.  To listen to one of our previous solo podcast episodes #80 Planning & Patience – please click here   Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected].  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

  #123 – Stephen Critchlow - Don’t let tactics drive your strategy  Stephen Critchlow is the Founder, CEO and Chair of the Wellbeing Team at Evergreen-Life which is a platform where you can build a fully accurate, up to date personal health record along with access to your GP services in the palm of your hand.    Stephen joins me on the podcast today to talk about Evergreen-Life, how it all started, what are the benefits, scaling organisations and seeking short term pleasure over long term happiness.  “The innovation that I look for is driven to improve healthcare, it’s all about improving society, ensuring that we can have a healthy and happy life and we can all carry on living on the earth and not have an earth that can’t support us” Stephen Critchlow     This week on The Business of Healthcare:  What does the platform do?  Who is the customer?  Seeking short term pleasure over long term happiness  Mistakes Made  Diversity  Business Lessons  Sugar  Connect with Stephen Critchlow / Evergreen Life  Evergreen Life Website     On LinkedIn  On Twitter   On Facebook  On Instagram  Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#122 – Saran Muthiah Using Frustrations to create solutions  Saran Muthiah is the Co Founder of EnrichMyCare  with is a technology platform which links parent, carers, multiple agencies and healthcare providers to support the need of children living with disabilities. Saran also is an Extended Scope Paediatric Physiotherapist.  Saran joins me on the podcast today to talk about EnrichMyCare and how working as a Clinician has helped develop a product to improve the service in the future.  “We want to make sure children and families are at the centre of the entire ecosystem of care for them because it is about their care and they should feel like they have control as well as a clear visibility on the entire treatment planning” Saran Muthiah EnrichMyCare  This week on The Business of Healthcare:  What does the platform do?  Who is the customer?  Why is it hard to delegate?  Mentors & Advisors  MBA Pressures & Rewards  Connect with Saran Muthiah  enrichmycare website     On LinkedIn     Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

  #121: Productivity Tips  In this episode I will be sharing behind the scenes of what I do to set myself up for a productive day and what a good productive day looks like to me. Thank you Chris Rogers for asking the question.  Topics to listen out for;  Understanding your energy.  How to minimise distractions.  Planners.  To listen to my previous podcast episode with Chris Rogers – Private Practice Surgery please click here   Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected].  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#120 – Dr James Somauroo  Dr James Somauroo is the founder of somX which is a healthcare agency.  He also the host of the Health Tech Podcast, a writer for Forbes and started his career as a Doctor.  James joins me on the podcast today to talk about his journey, starting as a Doctor, imposter syndrome and how he is creating a business that truly makes him happy.  “I do think what I'm building with somX, it's really exciting. I'm enjoying building a team. I'm enjoying building out our services and products, I enjoy trying new things and seeing what it's like and I think that's what I'm being granted the freedom to do at the moment, and that's what's making me happy.” Dr James Somauroo  This week on The Business of Healthcare:  Where it all started.  What lessons have been learned.  Professional & Personal Identity.  What work James really enjoys.  Connect with Dr James Somauroo:  Dr James Somauroo website     On Twitter  On Twitter somX  On LinkedIn   On Instagram  Health Tech Podcast  Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

  #119: Anticipating Barriers to Change  In my last podcast, I talked to you guys about Letting Go If you are yet to listen to that episode, have a listen here.  Today I wanted to talk to you about Anticipating Barriers to Change – What systems and procedures can you adapt to make it easier for other people to apply?  Topics to listen out for;  Fear & Anxiety.  Lack of understanding.  Keep it Simple.  Perceived Importance of Change.  Financial Barriers  Click here to access the download I have spoken about in the podcast.  Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected].  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

  #118 – How serious are you? with Carol Read Pt 2  Carol Read is a registered nurse, an Innovation Consultant, Executive Coach and Mentor. She has been voted by the Health Service Journal as a top 50 innovator within the NHS. Carol has helped launch and lead 9 innovations in the NHS, helping to commercialise a product which can be found in supermarkets today.  Carol joins me on the podcast today to talk about stepping out of the NHS and designing a life that worked for her.  This week on The Business of Healthcare:  The Digital Academy.  Life Design Membership.  Looking at your strengths.  Connect with Carol Read:  Carol Read website     On Twitter  On LinkedIn   Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

  #117: Letting Go  In my last podcast, I talked to you guys and shared some advice on the work that no one sees, If you are yet to listen to that episode, have a listen here.  Today I wanted to talk to you about Letting Go.  Topics to listen out for;  Share with your team your anxieties.  Ask your team for their help.  Make clear guidelines.  It’s ok to feel nervous/scared/excited.  Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected].  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#116 – Spark, Pivot and Sprint with Carol Read Pt 1  Carol Read is a registered nurse, an Innovation Consultant, Executive Coach and Mentor. She has been voted by the Health Service Journal as a top 50 innovator within the NHS. Carol has helped launch and lead 9 innovations in the NHS, helping to commercialise a product which can be found in supermarkets today.  Carol joins me on the podcast today to talk about how to commercialise an idea in the NHS and in Part 2 we discuss stepping out of the NHS and designing a life that worked for her.  This week on The Business of Healthcare:  Innovation.  Be clear on your IP and how unique it is.  Focus.  Awards  Connect with  Carol Read:  Carol Read website     On Twitter  On LinkedIn   Listen to Part 2 here Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#115: The work that no one sees  In my last podcast, I talked to you guys and shared some advice on where I am today, If you are yet to listen to that episode, have a listen here.  Today I wanted to talk to you about the work that no one sees.  Topics to listen out for;  When I have my thinking time.  Effort versus impact.  If you want to grow, you have to let go.  It’s the same principle, whether you run your own business or whether you’re in a team, there comes a point where you have to trust people, and if you don’t trust people, they’re not the right people, or they don’t have the right guidelines to do the job that you are expecting them to do.  So either way, it comes back to you and you’ve got some decisions to make.  What could you do to improve the situation?  Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected].  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#114: Relationships, Covid and my Entrepreneurial Issue – Sam Alsop Hall Sam Alsop Hall is a Managing Director and Co-Founder of a company called Mprove who specialise in unscheduled care, system flow and discharge planning amongst many other things. Sam joins me on the podcast today to talk about relationships and the impact of running a business, family, his personal Covid experience and the vision for Mprove “My Wife is the foundation that allows me to be able to do what I am doing with Mprove, because without her making her sacrifices and giving all of her energy and supporting me, I wouldn’t be able to do what I am doing.” Sam Alsop Hall This week on The Business of Healthcare: Who is Sam Alsop Hall, who are his clients and what does he do? Working with a Business Partner. Covid and the impact on the business. Mindset & Drive. Hustle Culture. Connect with Sam Alsop Hall Mprove Website On Twitter On LinkedIn On Instagram Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.  For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

#113: Where I Am Today – Tara Humphrey  I wanted to talk to you about how I am where I am today,  Topics to listen out for;   Permission to do things  What inspired me to do the Podcast  Changing my mind  Building a business that works for me  Professional Persona    I really do believe it’s easier to be yourself with no filter. It's more fun, and for me, I am very driven. I want to do the best job that I can do, and in order to do the best job, I have to be myself and be honest and show up in the way that I do, that is the business strategy that people just don't tell you.    Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.      

    #112: The Role of a Non Executive Director – Professor Tony Warne   In this episode, I interview Professor Tony Warne who works at The University of Salford. He's also a Non-Executive Director. He used to be an Associate Pro Vice Chancellor and has got a background in Mental Health Care Services.  Tony joins me on the podcast today to talk about the role of a Non-Executive Director, writing his blog every Sunday for the past 12 years, mentorship and talking us through what it takes to get a PhD.    “I’m a great believer in mentors and one of the most privileged things I had when I was the Dean of the school was to mentor people’s careers, and for me that was one of the most rewarding things that I could do was to use my experience to open doors for people”. Tony Warne    This week on The Business of Healthcare:   #earlyrisersclub on twitter.  Writing a blog.  Role of a Non-Executive Director.  Being self confident and challenging people without condemning.  Diversity and Mentorship  What it takes to get a PhD.    Connect with Tony Warne:   On Twitter   Tony Warne’s Blog  Work with me   I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.   I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.    For more weekly insights and advice sign up to my newsletter.   Improving the Business of Healthcare – One Episode at a Time    Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.    

  #111: How to work with people that get under your skin  In my last podcast, I talked to you guys and shared some advice on how to create a simple business plan, If you are yet to listen to that episode, have a listen here.  Today I wanted to talk to you about positive mindset and managing conflict.  Topics to listen out for;  Vocalising my gratitude  Know your core values  Strength Deployment Inventory  My advice is if you do not already, invest a bit more time in practicing a positive mindset and if you have got a key relationship at work that you are struggling with and what I have said resonates, drop us an email, I’d love to speak to you.   Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected].  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

  #110: five and a half million patients and how he does it all with Dr Dan Bunstone – Push Doctor  Dr Dan Bunstone is the Chief Medical Officer at Push Doctor and also a GP Partner.  Dan joins me on the podcast today to talk about the importance of delivering digital GP consultations.  “I don't think it's about replacing face to face, but it is definitely about us working together, combining that blend of face-to-face consultations and video consultations where appropriate”  Dr Dan Bunstone - Push Doctor This week on The Business of Healthcare:  Importance of delivering a digital GP consultation.  How Dan manages his time.  Conflict of Interest.  Values of seeing a coach.  Maintaining and Protecting Wellbeing  Painful Lessons and learning from them.  Connect with Dr Dan Bunstone  Dr Dan Bunstone on Twitter  Dr Dan Bunstone on LinkedIn  Push Doctor Website Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#109: How to create a simple Business Plan  In my last podcast, I talked to you guys and shared some advice on what to expect being hired in a pandemic, If you are yet to listen to that episode, have a listen here.  Today I wanted to take you behind the scenes and talk you through our company Dashboard which is like a business plan.  Topics to listen out for;  Talking through our Dashboard, how we use it and share with the team.  Goals.  Three Year Vision.    Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected].  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Chris Rogers is the Co-Founder at Private Practice Surgery. His company is newly developing and provides marketing for Consultant Physicians and Surgeons. With an extensive background in healthcare marketing, Chris wants to provide a membership website where he’ll teach, advise and help Consultants market their practice more effectively to get more patients. Chris joins me on the podcast today to talk about his top tips on how to improve private practices – these are not just for Physicians or Surgeons – they can apply to any area that you are working in. We talk about sales and how some may feel having a private practice goes against the NHS ethos. Chris also gives his number one tip for anyone setting up a business themselves. There is lots of valuable advice in this episode for anyone on their business journey.   “I found that Consultants were nervous about promoting themselves or their practice because of the perception of private practice. I saw these things and saw the opportunity to help.” Chris Rogers   This week on The Business of Healthcare: Who Chris Rogers is. What his company Private Practice want to achieve. Top tips on how to improve private practices. How some feel private practice goes against the NHS ethos. Chris’ number one tip for anyone setting up a business. How to manage your time and your day. So much advice for anyone on their business journey.   Connect with Chris Rogers: Private Practice website Chris Rogers on LinkedIn   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.  For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

#107: Hired in a Pandemic |What to expect with no induction plan  In my last podcast, I talked to you guys and shared some advice on how to embed a new role whilst working virtually, If you are yet to listen to that episode, have a listen here.  Today I wanted to provide some advice to you if you are in a new role and you are working virtually.    If you are that new recruit;   What should you expect to do in the first 90 days?  What if you start doing something you initially were not hired to do?  Be proactive.  If you are not at full capacity, use this time to read, learn and get to know who people are in your organisation.  Be assertive, friendly professional and kind.  Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected].  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Preeti Minhas is Head of Diabetes, Cardiovascular and Respiratory and has a background being a Pharmacist. Preeti joins me today to talk about the importance of having values and how they have guided her throughout her life and career. She shares how it’s valuable to work alongside people with different values to yours and how it can shape your understanding of others. She talks about the importance of mentorship and we talk about parenthood – the practical side of managing family life. And she shares the importance of setting boundaries to take care of ourselves and ensure we stay happy, topped up and motivated.   “Being different and working with different people enables you to learn from one another and enables you to see things from a different perspective.” Preeti Minhas   This week on The Business of Healthcare: Who Preeti Minhas is and how we met. The importance of having values. What Preeti is about and how she is making decisions about her home life and career. How people with different values can shape our understanding of others. The power of mentorship. The practical side of managing family life. Setting boundaries to take care of ourselves, stay happy, topped up and motivated.   Connect with Preeti Minhas: Education for Health website Preeti Minhas on Linkedin   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.  For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

#105: How to embed a new role when working Virtually  In this episode I wanted to talk you through and share some advice on how to successfully embed a new role when you are working virtually, even though many of us are months and months into this pandemic and are used to working virtually it is a challenge introducing clinical roles when we don't have that face-to-face interaction with the team as we usually would, and in the field of primary care, and in my particular niche, which is working in primary care networks, I know many people have indirectly made the error of thinking once we've recruited, then we're sorted and they have underestimated how much time and attention and investment is required in making sure those new roles feel welcomed.  In order to successfully embed a new role, it starts before they join your organisation, and it starts in the design of the role. You have to think very carefully on what do you want the role to do?   Start at the very beginning  This all starts at the very, very beginning. Even before you've created the job description, what do we want this role to do? And it should be a collaborative effort. If you're in a primary care network, it is an exercise that is done with more than just the clinical director. We need all of the practices on board.   For those of you operating outside the field of primary care, you will need to work out who you need to be talking to, to make sure when you do recruit, everybody is as clear as they can be on what this person is going to be doing. And to design that role either virtually or in person, get out some post-it notes and process map what the patient journey looks like. Now, work out where the gaps are and then process map what that role would look like if you had your ideal role or that missing piece of the jigsaw in place.  Celebrate Small Wins  Another area where I feel like people overlook this, and this is celebrating small wins. So again, your new hire is working virtually. So if they have a good day, who are they going to tell? And the answer is, they're going to tell you, and then you're going to broadcast that into your organisation. If they don't feel comfortable doing it themselves.     For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Dr Carmen Landrau is a Cardiologist and a Motivational Speaker who lives in Houston, Texas. Carmen is a really good friend of mine, we met back in 2017 in California and have stayed in touch ever since. She is part of my mastermind group that provides a sounding board of like-minded people to help each other achieve their goals. Carmen joins me on the podcast today to talk about our mastermind group – what it is, how it works and how we created it. She talks about having clarity of purpose and how this is key whether it’s to do with yourself, your job, your business or your project. Carmen shares her experiences and thoughts around leaving medicine and how it’s a big decision to leave a job or career, to help anyone else in a similar situation.   “It can be easy to get lost. But knowing that there are other people out there that I can relate to, people who are breaking boundaries and making it happen, who understand the struggles, that’s invaluable.” Dr Carmen Landrau   This week on The Business of Healthcare: Who Dr Carmen Landrau is and how we met. Thoughts about leaving medicine. Questions to ask yourself if you are thinking of leaving a job or career. What a mastermind group is and why you need one. How a mastermind works and how to create one. The importance of having clarity of purpose.   Connect with Dr Carmen Landrau: Dr Carmen Landrau website On Twitter On LinkedIn On Instagram On Facebook Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.  For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

So far in our selling series, we have covered how to overcome your fear of selling and how to sell with confidence. This episode is geared to those of you who are employees. You may be in a leadership position and may sometimes fear your ideas are overlooked and not taken seriously. So, in this episode, I am sharing some ways to help you better formulate and share your big ideas. The Problem, The Plan and The Plant To begin with, your idea needs to be solving a problem. It needs to be clear that your problem is frustrating or time wasting, cumbersome, inefficient, or a costly issue that effects your patients, customers, team or key stakeholders. The Fish Bone Diagram is a great tool to use to help you start. It helps you identify all the things you will need to consider when developing a new project. I have created our very own THC Primary Care template for you to download here. It’s our most popular tool.   Present your Idea Informally The next phase is to present your idea informally and casually because again you are gathering data on how people think and feel about your proposition.  You must look for holes in your idea, potential pitfalls and seek feedback from others. This will help you gauge whether you think it will get the green light. If your idea gets shot down in flames and but you still think it’s got legs. You may have to play a longer game. The Long Game When I was a Business Development Manager at a university, it took us 3 years to get the approval to build a stem cell laboratory. Hopefully, your idea won’t take 3 years, but it may take some effort on your part to position, persuade, influence, compromise, scale back or scale up to bring people on board. The goal is to get the green light knowing that some people may still need convincing. To get through this you will need resilience. You will need to develop a thick skin, be approachable and you will need to know your stuff and become an expert. Keep it simple If you work in an organisation that makes decisions by committee there will inevitably come the time to present your big idea. This is your moment to shine. Your weeks of hard work will be worth it and again you need to position your idea like it’s a no brainer. Make it simple to communicate and understand. Remember, if you confuse people, you lose people! And remember to speak to people’s motivations and values. I would love to hear how you get on!   Don’t forget to grab our Fish Bone Diagram Download to help you shape your next big idea or project. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

Dr Katrina Sheikh is an Acute Internal Medicine SPR and Chief Registrar at the Royal College of Physicians. Katrina went into medicine because she absolutely loves meeting people, hearing their stories and helping them, and she loves science, so the two combined into a career in medicine. Katrina joins me on the podcast today to talk about the importance of speaking up when something isn’t right. Katrina shares some of her experiences of working in a toxic environment and the steps she took to manage the situation. She shares the importance of documenting when things aren’t right and how to manage conflict and different working styles. And finally shares how kindness is not a weakness and that if you are kind, it doesn’t mean you are not strong. “I say to undergraduates who contact me about postgraduate study – What is going to make you happy? And then do it. Because life is too short to not do what makes you happy.” Dr Katrina Sheikh   This week on The Business of Healthcare: Why Katrina went into medicine. Katrina’s experiences of working in a toxic environment. The importance of speaking up when something isn’t right. The importance of documenting. How to manage conflict and different working styles. How kindness is not a weakness. Being kind doesn’t mean you are not strong.   Connect with Dr Katrina Sheikh: Dr Katrina on Twitter Dr Katrina on Instagram Dr Katrina on LinkedIn   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.  For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

In episode 99, I talked you through how to overcome your fear of selling and why we should sell our services and our time. If you are yet to listen to that episode, have a listen here. Today, I am going to talk you through how to sell with confidence. Get Organised Define and refine your offer for your ideal community or client. You need to be able to tell people what you do and what you can help them achieve. You need to agree your price - and keep it consistent. Showcase your credentials and expertise. I talked you through this in episode 99. Self-belief When I have total belief in how I can help someone, I really don’t have any fears or doubts in promoting or selling my offer. So, I invite you to consider the level of belief you have in your service. If you are going to run a successful business then I suggest this is an area you invest in, perhaps in the form of a coach to help you see how amazing you really are. Asking for the Sale Notice I do not say ‘pitch’! I do not pitch to potential clients - we just talk. I’ll ask them how they are, what they are struggling with and what they have tried in the past. I will ask them if it’s OK if I share a little of what we do and how I think we can help them. The only sales trick I use is the scarcity technique. This is a tried and tested method, and you will see this every day in the form of early bird pricing, introductory offers and limited tickets. Simple, easy, not salesy and it works. Dealing with rejection Sales is a numbers game. The more people you have in your network, community, your funnel, your pipeline, the more opportunities you have for people to say yes. So, you need to get out there and ask in a way that feels good to you and maintain this energy when people say no. Remember: people will say no and that’s OK. A visualisation exercise Close your eyes and visualise doing your job and loving it. Or visualise a moment when a client has praised you for the work you have done together. Savour that feeling. That is the energy you must hold and embody when you make your next call or email. That energy has so much power. Use it. Work with me If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at [email protected]. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

Alexander Young is the Founder and CEO at Virti, a company that uses XR, artificial intelligence and gamification to help employees learn faster and remember their training for longer. Alex’s background is in the NHS having trained as a doctor specialising in Trauma and Orthopaedic surgery. He is a self-confessed technology and learning geek which has spurred him to become a serial entrepreneur, founding several companies in his career to date, with his most recent being Virti.   Alex joins me on the podcast today to talk about his company Virti and how they are looking to the future to incorporate artificial intelligence and simulated learning into healthcare. He also talks in-depth about Angel investment, really getting under the skin of the process he went through to get investment for his business. This is another leadership masterclass for you as we share the importance of communicating the values, benefits and technical side of your organisation as well as your skills and expertise.   “The healthcare workforce will go above and beyond to better themselves and learn as quickly as possible to help patients.” Alexander Young   This week on The Business of Healthcare: Who Virti are and what they do. How Alex and his business are looking to the future. How artificial intelligence and simulated learning can be incorporated into healthcare. The importance of the right messaging and communication. How to show your values and technical side of your organisation. The process of getting investment for your health-related business.   Connect with Alexander Young: Virti website Virti on Twitter  Virti on Instagram Alex Young on Twitter Alex Young on Linkedin   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.  For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

As we are soon to be approaching our 100th podcast episode, I wanted to address the topic of selling. Whether that is selling products and services or selling ideas, I know many of you find this challenging for various reasons, and likewise, I have also struggled with this. The topic of selling is HUGE, so I won’t attempt to cover everything in just one episode. Today I will cover: Background on my own consultancy I run a consultancy specialising in supporting Primary Care Networks, general practices, GP federations providing business consultancy and interim project and operational management. We also work with healthcare entrepreneurs and people wanting to establish a service in the field of health. The fear of selling and why we buy I think many people fear selling their services because they do not want to come across as too salesy, they do not want to put people off and be seen as annoying. I also think there is a big fear that they won’t be liked. Valuing your own and other people’s expertise Today I’m asking you – would you expect your employees to turn up to work for free? If you hired their services, would you expect a personal trainer, an assistant, an accountant, or a solicitor to work for free? You have the expertise; you have the qualifications and the track record. You already give tonnes of value for free. The next imperative step is to get paid. How to show someone your credentials and expertise There are many ways you can showcase your credentials and expertise. I share some of the things that I do including: Blog writing Free resources Guest speaking Sharing testimonials Sharing Case studies Sending weekly newsletters Tips and advice on social media Offering help in WhatsApp groups. What could work for you? Keep listening and over the next few weeks, I will talk you through how to sell and more importantly how to sell with confidence.   Work with me I offer two key services: Interim primary care network management support Coaching calls for healthcare professionals Now if this podcast resonated with you and are a healthcare professional requiring some dedicated 1-2-1 to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

Scott Davies is the CEO and Founder of the Nightingale App, which matches healthcare professionals with their perfect shifts. Scott believes in using technology for good and is striving to make a difference with his business that is not an agency. Scott joins me today to share his leadership and career journey – from where he started to what and why he is doing what he does today. He talks about his leadership style and in particular, leadership under stress. We talk about what it takes and what it means to build a sustainable organisation. And finally, we talk sales – how they win new clients and the language they use to do it.   “The driver of this business is – how do we use tech for good and help Primary Care Services, Urgent Care Services improve and manage their workforce and their capacity and demand? How do we do that? And then we can worry about the monetisation of it afterwards.” Scott Davies   This week on The Business of Healthcare: Scott’s leadership and career journey to date. What the Nightingale App does. The difference in leadership styles. How to lead and be a leader under stress. What it means to build a sustainable organisation. How to win new clients. The importance of language when selling.   Connect with Scott Davies: Nightingale App website Scott Davies on Twitter Nightingale App on Twitter Nightingale App on Instagram Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.  For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

Taking that first leap of faith to get to where we want to be is scary and lots of people are scared to act on their ideas and scared to have conversations. In this episode I’m talking about how you can take those first small steps in order to get ready to leap. Join me on The Business of Healthcare Podcast today where I talk about how to start with yourself. I share advice on why you should invest in yourself before asking others to help you. I talk about the importance of not letting imposter syndrome stop us doing the things we want to. I share how to take little steps to grow in confidence and then take a leap. I talk about how it’s ok to make mistakes and that your journey will go up and down along the way, but you will learn to love it. And finally, I share the importance of not over complicating it. Why not start today? “If you are going to do it…just do it. It’s as simple and as complicated as that.” Tara Humphrey This week on The Business of Healthcare: Invest in yourself before asking others to help you. Start with yourself first. Why lots of people are scared to act on their ideas. Don’t let imposter syndrome stop you doing the things you want. Walk your own talk. How I’m going all-in. Take little steps to grow in confidence, then make a leap. Don’t over complicate it. For more weekly insights and advice sign up to my newsletter. Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.  Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

In this episode Tara shares what has been happening behind the scenes and her personal experience with being diagnosed with Covid19.   Tara also shares some resources that have been supporting her recovery:https://www.yourcovidrecovery.nhs.uk/ andhttps://www.amazon.com/52-Lists-Project-Journaling-Inspiration/dp/1632170345

Anisha Patel is a Pharmacist with a passion for global pharmacy, education and research. She works at Evelina Children’s Hospital in London and has worked internationally, setting up services in United Arab Emirates and beyond. She is also the host of her own podcast called the Pharmacist Diaries and is part of the Business of Healthcare Scholarship mentorship package. Anisha joins me today to talk about Global Pharmacy, what it means and why she is so passionate about it. She shares how she manages transitions in life, and how to make the most of and really sell transferable skills. We talk about positivity and the routines she puts in place to set up her day for success. We talk about the power of discipline and consistency. And we talk about the importance of being kind to ourselves.   “I know what’s within my power - that’s creating a podcast and exposing people to what’s available in pharmacy and what kind of skills they have to have to get those types of jobs.” Anisha Patel   This week on The Business of Healthcare: What Global Pharmacy means Why Anisha is passionate about Global Pharmacy. How to make the most of our transferrable skills. How positivity and routines can set up our day for success. The power of discipline and consistency. The importance of being kind to ourselves.   Connect with Anisha Patel: The Pharmacist Diaries Podcast Pharmacist Diaries on Instagram Pharmacist Diaries on Facebook Email: [email protected]   Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

We all turn to trusted colleagues or friends for advice, but sometimes we want real advice, not just to be told how brilliant we are. When you find those colleagues it’s their advice that will push you to being a better leader and help you go in the right direction. Today I’m talking about how you don’t have to do everything by yourself, asking for and getting help can make you a stronger leader. Asking for advice can steer you in the right direction of people or of tools and resources. I also share how it’s important to understand what your organisation, business or team requires of you now. The leader you needed to be five years ago will be different to the leader you need to be right here and now. I talk about asking ourselves what is needed for us to be the leader we want to be - now. “I’m so happy that I made the decision and really reflected on it and slept on it, got out of my own way and just asked for help.” Tara Humphrey   This week on The Business of Healthcare: The importance of real advice from friends and colleagues. Why you don’t have to do everything by yourself. Other people can help you see the things you can’t. How advice can steer you in the right direction. The importance of using the expertise around you. Why you should ask yourself what the business requires of you. The importance of being the leader you need to be now. Connect with Tara: The Business of Healthcare Scholarship THC Primary Care Tara Humphrey on Linkedin Tara Humphrey on Twitter Tara Humphrey on Instagram   About Tara Humphrey Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services. Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs.  Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Owain Rhys Hughes is a serial entrepreneur, an ENT Surgeon, and the CEO of Cinapsis. Cinapsis provides a platform where clinicians are connected for them to understand patient problems, the speed in which the patient needs to be seen and who is best to manage that patient going forwards. Owain joins me today to talk about what led Owain to starting Cinapsis and the gap they are filling with their platform. He shares how they innovate their service rapidly by constantly applying updates and new approaches. He shares the different approaches needed for clinical work and running a business, and he talks about how as a business, they can be better by listening, helping and responding.   “It’s about understanding what the problem is, how quickly we need to address it and who the best person is to provide that advice – and that is what Cinapsis does.” Owain Rhys Hughes   This week on The Business of Healthcare: Who Cinapsis are and what they do. How they constant update and improve their services. The different approaches needed for clinical work and running a business. The importance of listening, helping and responding. How to identify ‘what’s in it for them’. How they are supporting both Primary Care and Secondary Care. Connect with Owain Rhys Hughes: Cinapsis on LinkedIn Owain on Twitter Cinapsis on Twitter Cinapsis website   Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Clare Fuller is a Business Owner, Nurse and Lead Practitioner for Palliative and End of Life Care and has over 30 years of experience. She is a mum and yoga enthusiast, and this is her second appearance on the Business of Healthcare Podcast because Clare has something new to share… Clare joins me for the second time to talk about her new business venture ‘Speak For Me LPA’. Clare shares why she has started her own business providing Legal Power of Attorney (LPA). She shares the details of what an LPA is, how it can provide peace of mind & why it’s important to get one sooner rather than later. She shares the importance of being ethical in her business and why now was the right time to begin a new business.   “I feel incredibly passionate about people’s voices, their choices and their values being heard.” Clare Fuller   This week on The Business of Healthcare: The impact of talking on the Business of Healthcare Podcast. Why now was the right time to start a business. What an LPA is and what is does. The importance of getting one sooner rather than later. Misconceptions of the LPA. How to have those difficult conversations. The importance of being ethical. How an LPA can provide peace of mind and security.   Connect with Clare Fuller on: Clare on Twitter Speak For Me LPA website   Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Aarti Parmar is a Brand Strategist, Coach and Brand Designer and has a wealth of experience helping businesses understand the importance of branding. This is an episode that everyone will be able to take something from and see how branding is just as important in healthcare as any other business. Aarti joins me today to talk about branding, personal branding and shares practical tips on how to get on the right track. She shares her personal development journey and her time working with her spiritual mentor. She talks about how to take ownership of your brand and being brand mindful. She talks about how to make intentional decisions and conscious decisions. She also tells us the importance difference between your brand and your logo.   “Brand mindfulness is very much about being aware of every thought speech and action, it’s about being very much aware of your own actions and what you are putting out there and why you are doing it.” Aarti Parmar   This week on The Business of Healthcare: The importance of branding. How to take ownership of your brand. Aarti’s spiritual journey. What being brand mindful is. How to make intentional and conscious decisions. The difference between your brand and your logo.   Connect with Aarti Aarti on LinkedIn Aarti on Instagram Brand Boosting with Aarti on Facebook Aarti’s website   Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

As we continue in our leadership journey there are many things, we can use to our advantage in the quest to be the best leaders we can be. I have found that becoming an observer of your thoughts is a powerful way to enhance conversations and to find the right course of action. In today’s episode, I share one of my leadership lessons on how to become an observer of your thoughts. I talk about how to step back to look and thing about the situations you are in before acting. I share how powerful it can be to put yourself in the shoes of others, to be conscious of your language, your mindset and what you say to others. I share that if we allow ourselves this time to think it can really enhance our conversations and our actions. “We all know the power of self-reflection, but this is one step further.” Tara Humphrey   This week on The Business of Healthcare: How to become an observer of your thoughts. How to step back and look at situations you are in. The importance of putting yourself in the other persons shoes. Being conscious of your language and mindset. How we can enhance our conversations. What to do to practice observing your thoughts. Why we should allow ourselves time to think. Resources: The Power of Now by Eckhart Tolle The Chimp Paradox by Dr Steve Peters Connect with Tara: The Business of Healthcare Scholarship THC Primary Care Tara Humphrey on Linkedin Tara Humphrey on Twitter Tara Humphrey on Instagram   About Tara Humphrey Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services. Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs.  Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Rachael Moses is the Associate Director of Rehabilitation and Therapies and a Consultant Respiratory Physiotherapist. I would say, Rachael is the most open and honest guest that has been on the podcast so far. She is truly herself which is inspiring to hear. And I think this episode will really make you smile. Rachael Moses joins me today to talk about uncomfortable truths. She talks about diversity and the conversations she has been facilitating around this. We talk about confidence, leadership lessons and work-life balance and Rachael’s lack of it. She shares how she uses social media and the advice that she would give to her teenage self.   “It was acknowledging then listening and learning to how I needed to change to be more inclusive, to allow diversity into my life in different ways.” Rachael Moses   This week on The Business of Healthcare: Diversity and unconscious bias. How work-life balance is different for everyone. Leadership lessons learnt during the first lockdown. How Rachael uses social media. What Rachael would tell her teenage self.   Connect with Rachael Moses: Rachael Moses on Twitter Rachael Moses on LinkedIn Rachael Moses Podcast: The ahpleader’s Podcast (podbean.com) Rachael Moses on Youtube Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

In work, in life, as a leader or manager, as a person sometimes things don’t always go our way. And that’s ok. It’s an important life lesson that we can’t always have or get what we want. Usually there are other lessons we learn from these situations too. So today I’m sharing how I try to move on from these occasions and keep focused on my goals. I talk about the importance of learning the lesson and moving on. I share how to put your losses into context against your wins, because your win list is most probably bigger than your losses! I share how to focus on what’s really important. And I also talk about the benefits of the Strengths Deployment Inventory and how it can be used to understand yourself, your team and your motives. “Things come up, things don’t go your way and you just have to move on.” Tara Humphrey   This week on The Business of Healthcare: The importance of learning the lesson and moving on. Putting your losses into context against your wins. How to focus on what’s really important. Ways to understand yourself and your motives. Why you should use the Strengths Deployment Inventory before conflict occurs. Connect with Tara: The Business of Healthcare Scholarship THC Primary Care Tara Humphrey on Linkedin Tara Humphrey on Twitter Tara Humphrey on Instagram   About Tara Humphrey Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services. Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs.  Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Ram Rajaraman is the CEO of Chai Analytics, a company on a mission to change the way decisions are made in healthcare, by developing Artificial Intelligence (A.I.) powered solutions that provide highly accurate, actionable, and trustworthy forecasts. Ram is an experienced senior leader with over 11 years of demonstrated experience in digital transformation in the hospital & health care industry. He’s passionate about combining AI techniques to solve complex problems and improve patient outcomes.   I had the amazing pleasure of talking to Ram Rajaraman on the podcast today to talk about his journey with Chai Analytics. We talked about the future of data analytics and how it can impact the healthcare industry. Ram explained the challenges he faced while developing his innovative business during the covid-19 pandemic. He also shared his thoughts on how to scale a business organically while maintaining a healthy work-life balance and managing resources in an effective way.   "In other industries, demand it’s step one in terms of understanding your production line effectively and planning your capacity based on predicting demand. I do truly believe it can be done in healthcare." Ram Rajaraman   This week on The Business of Healthcare: (1.30) Introduction to Ram Rajaraman and Chai Analytics (4.40) How data analysis works and affects industries (13.10) Starting a business during Covid 19 (18:57) Lessons learned after starting Chai Analytics (24:00) Discussing funding and investors (27:00) Work-life balance (31:39) When to hire new team members (38:34) Fast personal Q&A   Connect with Ram Rajaraman on: Chai Analytics website: https://chaianalytics.com Ram on Linkedin email: [email protected] Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.