At THC Primary Care, we provide resources for Primary Care leaders, and we try to give you as much FREE content as we can alongside our day job of managing Primary Care Networks. Four times a year, we provide a summary of the PCN DES - and a suggested action plan of where to focus your attention each quarter. Primary Care Network (PCN) Template Store link What to include in your quarterly review video link Read the blog version of this podcast Youtube channel Work with THC Primary Care I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to  Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.

Audrey Songhurst is an established manager and leader, most recently working as the Head of Operations at Kent Innovation and Enterprise at the University of Kent. Audrey has served as owner, manager, and consultant with her consulting firm, Audrey Songhurst Consulting, and worked at Canterbury Christ Church University for eighteen years, with over a decade as director of the Research and Enterprise Development Centre. Audrey earned a Doctorate of Education and a Master of Arts from Canterbury Christ Church University and is also an alumna of the University of Kent. Audrey joins me today to discuss leadership philosophies that can help you build high-performance teams as well as insight into her managerial approach. She highlights why you should view your team members as individual human beings, not just resources, and the importance of ensuring that every employee fits into the team dynamic as a whole. Audrey offers advice to line managers and business leaders who want to work with their organisations more effectively, and shares why professionalism, integrity, and genuinely caring about your team are such essential components of management. “A manager is only as good as their team.” - Audrey Songhurst This week on The Business of Healthcare: Insight into Audrey’s professional background and her journey to where she is today Audrey’s team management strategy and how she balances formal and informal approaches and processes Audrey’s belief in the value of education and people The importance of creating space between the manager and the managed What people tend to expect from their managers and why you should be open and accessible to your team What each team member needs to know in order to thrive in their role Why team members need to know the “why” behind their role The fundamental importance of caring about your team members Why ups and downs occur in a team dynamic and how to move towards more upswings The importance of understanding your specific team dynamic and genuinely listening to your team The importance of wording things effectively as a manager Why some team members may want to stay in their role and not move into a higher-level managerial position Advice for business leaders and managers who want to build high-performing teams The importance of honesty, professionalism, integrity, and empathy Shifting your mindset when it comes to letting people go Why having effective policies and procedures in place is crucial Resources Mentioned Simon Sinek Work with THC Primary Care I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to  Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care. Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

Ever felt the sting of comparison and insecurity in the business realm? We get it. Join Tara Humphrey, as she delves deep into her personal brush with these feelings. Using her experience with her website and blog performance as a measure, Tara unearths the pitfalls of sizing up our success with others'.   The focus of this episode is to remind you to celebrate your victories and not to be swayed by others' accomplishments.   We would love to hear your thoughts, so do drop a review and connect with us on our social platforms. Don't miss out on our newsletter for fresh content and updates. We truly appreciate your support and hope you're here for our next episode.   Work with me     I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.    For more weekly insights and advice sign up to my newsletter.     Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.     Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

Dr. Will Gao is a medical doctor from University College London and co-founder and Chief Commercial Officer at Suvera - a virtual clinic that provides proactive care for patients with long-term health conditions. Tara & Will discuss; Will's entrepreneurial journey Medical School and what it was like What does Suvera solve Not getting fixated on the solution The importance of work life balance Learning from mistakes Leadership style Work with THC Primary Care I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to  Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.   Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

In this week's podcast, we take you behind the scenes and share our approach to creating content. At THC Primary Care, we produce A weekly podcast, blog, newsletter and daily social media content. We have produced over 250 blogs and 275 podcasts, so we are pretty experienced and pretty consistent. This business would not be where it is today without us continually putting ourselves out there. In this podcast, Tara highlights: The various ways you can create content The importance of using the data to help you understand what works and what doesn't The importance of taking time to study the platform Encourage you to keep your guest appearances to build your digital portfolio Check out our Featured In page mentioned in the podcast Work with THC Primary Care I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter.   Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to  Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.   Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

In this episode, we welcome Jemma Bella to the Business of Healthcare podcast to share her experiences of living with long covid.   What is long COVID? Most people with COVID-19 feel better within a few days or weeks of their first symptoms and make a full recovery within 12 weeks. For some people, symptoms can last longer. This is called long COVID or post COVID-19 syndrome. Long COVID is a new condition which is still being studied.   Jemma and I discussed:   Mental Health Stigma associated with the condition Feelings of blame, guilt, acceptance and the importance of control Access support via the NHS The importance of community Mindset What it means to be healthy The purpose of the long covid collective The support from her family Financial considerations moving forward   Blog: https://www.jemmabellablog.com Instagram: https://www.instagram.com/_jemma_bella/   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.   Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to  Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.   Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference. For more weekly insights and advice sign up to my newsletter.

In this podcast, Tara takes us behind the business of THC Primary Care and shares her quarterly review along with candidly sharing what she stopped, started and will continue doing moving forward. 1.     The course and training portfolio 2.     The Interim primary care network management portfolio 3.     The increase in facilitation and consultancy 4.     Wins for the quarter and achieving 100,000 website views 5.     Improving team communication 6.     Introducing a digital templates store 7.     Challenges relating to managing expectations, what to say yes and no to and how to keep things moving at pace at all times.   We hope you appreciate our honesty and transparency and the range of services we provide.   Work with me     I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.    For more weekly insights and advice sign up to my newsletter.     Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.     Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

It has been a pleasure having Dr Shivani Sharma on The Business of Healthcare Podcast this week. Dr Shivani Sharma is Head of the Department of Psychology, Sport, and Geography at the University of Hertfordshire. She is an advocate for making health and psychological care accessible and equitable for all, mitigating disadvantages arising from factors such as ethnicity, economic means, gender, disability, or language. Her research on health inequalities has a particular focus on making science inclusive so that the voices of those impacted by health gaps are central to re-imagining how care is planned and delivered. Inclusion also features as a prominent theme within Shivani’s practice as a leader in higher education, something for which she has been recognised nationally. We discuss; Shivani's educational journey Extending the ladder for others Health Equity The language in higher education Owning your own space The importance of languange adaptation Handles: X= @_ShivaniSharma LinkedIn Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter.   Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to  Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.   Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

Kay Keane is a Practice Manager and a Director and Co founder of the Institute of General Practice Management. In this episode Tara & Kay discuss; Life as a Practice Manager  Homeless Healthcare across the city of Manchester Why Kay helped form the Institute of General Practice Management, with 1,600 members Using social media for the better of the practice Tara had an inspiring conversation with Kay, if you are a Practice Manager, a PCN Manager or a GP with an amazing Practice Manager please share this episode. Social Media & contact Email: [email protected] https://twitter.com/KayFKeane https://twitter.com/TheIGPM Work with me     I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.    For more weekly insights and advice sign up to my newsletter.       Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.       Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

Yuen Toh is a Clinical Pharmacist and a master of managing her portfolio career! As a Mum of two, Clinical Director, system equality leader, podcaster and soon to be GP Partner, she is spinning many plates but still strongly advocates for maintaining clear personal and professional boundaries to ensure we can be the best in each of the roles we hold. We discussed: How to manage portfolio working and setting boundaries Choosing alignment of priorities and working with those who share the same values as you do Yuen's purpose in supporting others Her role as an equality and diversity and inclusion champion What's in Yuen's toolkit of reflection The importance of letting things go Embracing imperfection I would strongly encourage all of our Business of Healthcare listeners to check out The Imperfect Clinican podcast via the website here. Yuen is contactable via LinkedIn here. Work with me     I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.    For more weekly insights and advice sign up to my newsletter.       Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.       Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

As CEO of Manage Your Mind, an organisation which aims to develop the mental resilience of staff working across health and social care, Dr Farnaaz Sharief MBE is passionate about enhancing peoples wellbeing and resilience, their ability to build relationships, transform partnerships, and keeping people focused, motivated and moving.  Also a GP, ex-Medical Director, independent management consultant and leadership coach, and a Senior Fellow at the Faculty of Medical Leadership and Management, it was a pleasure to chat to Farnaaz about all things leadership and how it is possible for us, as leaders, to maintain our health and wellbeing both at home and at work. We also discussed: The difference between meditation and breathwork Farnaaz's three-step framework for helping us to overcome a fear of growth and of stepping outside our comfort zones Farnaaz's passion for supporting others in enhancing their physical and emotional wellbeing, and overall resilience ...and a reminder that there is always choice when it comes to how we want to live our lives, and we can choose to live differently if we really want to.  To find out more about what Manage Your Mind can do for you, and your team/s, their website is here. Work with me     I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.    For more weekly insights and advice sign up to my newsletter.       Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.       Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

It's our first solo podcast episode in a while after our Best Practice partnership which we enjoyed hugely! - Did you enjoy them?! Do you have a favourite?! We'd love to read any of your reviews that you can submit via your podcast streaming platform. This week Tara is sharing our experiences from Best Practice 2023, strategic planning, being bold, brave and ambitious and our thoughts on if we knew we couldn't fail what would we do! Please do check out our below blog where all of our Best Practice leadership episodes can be found. https://www.thcprimarycare.co.uk/post/our-primary-care-leadership-masterclass Work with us I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

Best Practice is here!   And with it, we offer the last in the Business of Healthcare / Best Practice podcast series and our final guest, Ardens Manager Director, Best Practice speaker and newlywed, Laura Wickham (formerly Tomlin).   Regualr listeners will know that Laura is a favourite on our podcast and she returns this time with some exciting updates about the latest Ardens Manager features which are currently in development - and shares her insights and thoughts, as a tech leader, about: Consistent and regular review of the utilisation of products and services The Ardens Manager approach to queue management Dealing with technical debt in the business Restructure and reconfiguration of people and processes Organisational visibility and perception   For more information about Ardens Manager as a solution, their website is here: Ardens Manager – Clinical & Contract Reporting for Primary Care   Best Practice To register your place at Best Practice 2023 click here   Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference.   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.   I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.   For more weekly insights and advice sign up to my newsletter.   Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

With less than one day until the Primary Care relocation to Best Practice 2023 in Birmingham, we offer another episode with one of the event's key speakers, Dr Farah Jameel! Farah is a Mum to two young children, a GP, LMC Co-Chair, a Non-Executive Director and former BMA GP Committee Chair - and a beacon of inspiration to Primary Care leaders, particularly those juggling a portfolio career.  Farah talks to Tara about: Coping with life in the spotlight Dealing with challenges and unchartered territory within the context of a career Farah's shorter term and long-term aspirations The technical and non-technical aspects of leadership roles- particularly the value of soft skills Maintaining a healthy work / life balance ...plus a little bit of informal coaching along the way!   Best Practice To register your place at Best Practice 2023 click here Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference. Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

Daniel Vincent is the CEO of Enhanced Primary Care; an organisation he established to assist practices in accessing their unclaimed FP34 income. He is the Co-Founder of Locum Practice Manager and Primary Care Workflow Solutions, whose mission is to address the issue of Practice Manager burnout. He is also the Co-Founder of Primary Care Workflow Solutions who link practices with high quality remote administration support.   As a former Practice Manager, Partner and PCN Board member with over a decade's experience, Daniel is well-versed in all things Primary Care. This podcast is highly motivational and will appeal to those of you who feel you may be struggling at the moment and are considering a change in career path.   We discuss: Challenges of work  Barriers as a business leader and being the boss of two organisations Finding the motivation to make a change Enhanced Primary Care Whether the Practice Manager remit is an impossible ask The benefits of a locum PM role Selling to the NHS The value of executive coaching Establishing a community of support Why you need to take time out ....and we of course look ahead to Daniel's slot at Best Practice 2023!   To find out more about the services offered by Daniel's three businesses, check out their respective websites here: http://www.enhancedprimarycare.co.uk/  http://www.locumpm.co.uk/ http://www.epcws.co.uk/   You can get in touch with Daniel here: https://www.linkedin.com/in/somersetpm/    The Enhanced Primary Care Facebook group is here.   Best Practice To register your place at Best Practice 2023 click here   Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference.   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

Georgina Craig is the National Director of The Experience Led Care Programme; an organisation which is driven by their ambition to put the patient and their families at the heart of health and care services, working across the UK to help clinicians and the wider NHS to scale-up person-centred change.  Georgina is a passionate advocate of improving outcomes for people; both from the patient perspective and in terms of the clinical teams who are responsible for their care and features in this episode as one of the key speakers who will be at Best Practice 2023! Tara and Georgina discuss: The benefits and insights into the power of group consultations The Experience Led Care Programme agenda Georgina's leadership journey; from feeling like an NHS outsider to HSJ award winner Defining personalised and person-centred care Tackling objections when designing and promoting person-centred care services Challenges of self-promotion Georgina's aims and aspirations for her next Best Practice stint! For more info check out: https://www.elcworks.co.uk/  Link to webinars: https://www.elcworks.co.uk/free-lunch-and-learn-webinars/   More on Georgina's session at Best Practice 2023.... Menopause Circle Venue: Best Practice in Nursing Theatre 13.45 – 14.30 (Wednesday 11 October) Title: Improve your personal menopause journey at our live Menopause Circle Speakers: Georgina Craig, Director, The Experience Led Care Programme   Helen Longstaff, Programme Manager, The Experience Led Care Programme [email protected] Dr Alison Jackson, GP Partner, Maples Surgery, Cheshunt, Hertfordshire [email protected] Find out more and book your spot at Best Practice 2023 here.   Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference. Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

In this episode, Tara talks again to Access Elemental Managing Director and Co-Founder Jennifer Neff who is joined by Alan Payne, Group Product and Engineering Director at The Access Group. Tara picks up where she last left off with Jennifer, following the partnership of Elemental with The Access Group. For those who aren't familiar with their journey already, Access Elemental is a leading social prescribing platform used currently by over 70 different organisations - from Integrated Care Systems, to Primary Care Networks, local authorities, housing associations, prisons and higher education colleges - to seamlessly support and join up people within their own communities and to improve their connections locally. Within the podcast, the group discuss: Access Elemental's progress from start-up to partnership with The Access Group and what it's meant in terms of growth and development as a business. How Access Elemental as a solution can support organisations in removing friction within existing healthcare processes and in evidencing the acheivement of key milestones Extending visibility of the Access Elemental solution and how Alan is able to effectively manage a portfolio of systems and grow their customer base. How to sell to the NHS Navigating potential conflicts of "them and us" when working in partnership and other key lessons learned Supporting Primary Care in improving confidence in the value of social prescribing What the future looks like at Access Elemental and for social prescribing broadly How they manage their own health and wellbeing Finding out more: Connect with Alan and Jennifer via LinkedIn Jennifer is also active on Twitter/X Along with Tara and Team THC, you can also catch Access Elemental at Best Practice 2023 who we are proud to be partnering with as the event's official podcast! You can find out more about this year's show and register here. Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference. Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

I am delighted to be joined in this episode of by Danny Bartlett, Lead Pharmacist at Horsham Central Primary Care Network. Starting life as a community pharmacist, Danny has nearly ten years experience across multiple sectors of pharmacy and made the move into Primary Care in 2019. He also forms part of the senior lecturer team at the University of Brighton (teaching on the MPharm degree) and is a Royal Pharmaceutical Society (RPS) English Pharmacy Board member. In this podcast, Danny and I discuss: Making the transition from community pharmacy to Primary Care Network The role Horsham Central PCN pharmacy team play Primary Care leadership and training opportunities Danny's advice on how to seek and approach career progression and opportunities Putting yourself out there and share information that can help others Medication shortages and pharmacy closures Danny also shares his views on scope of practice and supervision for prescribing pharmacists going forwards, in light of the formation of the new degree (and registration) for pharmacists from 2026 which will mean they will be qualified to prescibe almost anything. Best Practice To register your place at Best Practice 2023 click here. Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference. Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

It’s a pleasure to welcome Phin Robinson back to the podcast. Phin is the Founder and a Director at Pure Physiotherapy, established in 2006 and employing 350 physiotherapists. As part of their business model, Pure Physiotherapy support Primary Care Networks with the provision of First Contact Physiotherapists. Phin also teaches on some University programs and delivers training courses for those wishing to become accredited supervisors. In this podcast, we cover: How Pure Physio support Primary Care Networks currently. Phin's advice about how to approach workforce planning, and funding a service with non-recurrent funding. The importance of peer support and clinical supervision. Why hiring a team who challenges you and helps you to grow is key. Phin was originally a guest on the podcast in episode 223, and his colleague Mehmet Gem features on episode 257 (if you are looking for resources specifically related to better understanding your organisational and company culture). For more about the role of the First Contact Physiotherapist, all you need to know is covered in our blog here.  Best Practice To register your place at Best Practice 2023 click here. Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference. Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.  

Dr Adrian Hayter is a GP with more than a quarter of a century's worth of experience within his local Windsor-based practice and is the NHS England's National Clinical Director for Older People and Integrated Person-Centred Care. He is a Non Exective Director for Buckinghamshire Healthcare NHS Trust and supports the Frimley Academy with their leadership programmes.  Adrian will also be a featured speaker at Best Practice 2023, who we are incredibly proud to be partnering with as the official podcast partner for the show! If you are keen for a masterclass in how to overcome challenges (particularly related to change), how you can achieve your goals within an existing and potentially limited pool of resources and how to remain positive and focused at the same time, then grab a pen and paper because this is the podcast episode for you! Adrian and I discussed: His role as NHS England's National Clinical Lead for older people. The evolution of general practice and whether it is (and still can be) the 'dream job'. How to make the best of the resources you have; knowing when to use what you have and when to push for more. The mechanics of policy design; particularly when it is boundary-spanning and at national level. What excellent integrated care looks like. Why it takes time to effect change. The value of shared skills between clinical and non-clinical staff. And an example of something that has made Adrian happy, proud and / or excited recently! To find out more about Adrian and to make direct contact: Twitter / X: @dochayter Facebook & Instagram: @dochayterah    Best Practice To register your place at Best Practice 2023 click here Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference.   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

It is with great pleasure that we welcome Dr Ishani Patel back to the Business of Healthcare podcast for her third appearance. In the lead up to Best Practice 2023, we are privileged to feature a host of Best Practice guests to learn more about them as leaders and people. In her role as a GP Partner, Digital First Clinical Lead and Co-Founder of Lantum, we are excited to catch up with Ishani and to learn more about: Why the Lantum team keep returning to Best Practice The benefits of using Lantum How Lantum has evolved its suite of products and services Ishani's advice for those stepping into the health and medtech world Ishani’s approach to competition Macro and micro continuity Ishani’s approach to managing her health and wellbeing and her portfolio career   Best Practice To register your place at Best Practice 2023 click here.   Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference.   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

As part of our Business of Healthcare podcast build up to Best Practice 2023, Tara sits down with Professor James Kingsland OBE, GP, Independent Health Advisor and formally the Senior Partner in a nationally renowned, award winning General Practice in the North West of England.  Amongst his many titles, James holds an Honorary position as a clinical professor in the School of Medicine at the University of Central Lancashire and is co-creator of the new care model; 'The Primary Care Home', the principles of which have been utilised by NHS England within the NHS Long Term Plan to create a national coverage of Primary Care Networks. In this podcast, James covers: The importance of succession planning and supporting the next generation of leaders The future of Primary Care Networks, team-based care and value-based commissioning Understanding the building blocks and history of Primary Care Networks Moving from positional leadership to purposeful leadership The importance of having a solid personal and professional foundation for those considering taking on a multiple roles, and building a portfolio career. Recognising the different types of pressure, and energy required, to manage a variety of workstreams   Best Practice To register your place at Best Practice 2023 click here.   Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference.   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

Dr Dustyn Saint is a GP Partner and Founder of Primary Care IT, who support innovation within individual GP surgeries via the introduction of the best available IT solutions and applications. In the lead up to Best Practice 2023, Dustyn joins Tara in our latest Business of Healthcare / Best Practice podcast episode to discuss: The small but important things we can do to build a positive organisational culture The importance of hiring slow and firing fast Investing in getting help The importance of staying close the problem you are trying to solve The future of the General Practice partnership model Making general practice an attractive place to work   Best Practice To register your place at Best Practice 2023 click here.   Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference.   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

Welcome to the latest in our Business of Healthcare / Best Practice podcast series! Our featured guest in this episode is Dr Neil Modha; Peterborough-based GP Partner, ICP lead, GP Federation Chairman and Deputy Lieutenant to the King (no less for Cambridgeshire and Peterborough! In this episode, Tara and Dr Neil Modha discuss: 1.     Why Neil returns to the Best Practice Conference each year 2.     The expansion of his surgery to now fully own a pharmacy 3.     Why his chooses to remain positive 4.     The impact of Pharmacy Closures 5.     His role as a Deputy Lieutenant to the King (!) 6.     Balancing feedback with self-assurance 7.     His approach to building a long-term plan 8.     The language of "them" and "us", and why he works hard to break these barriers   Best Practice To register your place at Best Practice 2023 click here Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference. Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

Please be introduced to our latest Best Practice / Business of Healthcare podcast guest Dr Nick Merrifield; GP, Clinical Director, Federation Director, father, violinist, runner, and cyclist (amongst other things)! Nick is a total breath of fresh air at (what can often feel like) a truly testing time for Primary Care and his infectious positivity and firm belief in the PCN agenda really shone through in this episode - and I am so happy he agreed to be interviewed. Our conversation covered the following topics: Nick’s views on the Primary Care Network construct What Nick believes the future might hold for PCNs, at-scale working and Integrated Neighbourhood Teams The local Primary Care projects that Nick and his team are involved in Nick’s approach to leadership and management, and what the New Malden and Worcester Park Primary Care Network workforce looks like The value of great communications and engagement All about Nick’s personal motivations and what drives him as a Clinical Director  Enjoy! Best Practice To register your place at Best Practice 2023 click here Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference. Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

In the lead up to Best Practice 2023 which takes place in Birmingham on 11 and 12 October, Tara will be interviewing a number of keynote speakers, session chairs, panellists, and featured guests to really whet your appetite ahead of the show. Our aim is to not only get the lowdown on their roles and the work they are doing but to also dig deeper and learn more about them as people; their personal motivations, interests, where they have faced challenges, their learned experiences, and their own examples of best practice. We kick off our series with an episode featuring NHS England’s Director of Primary Care Transformation, NICE Expert Adviser, and northwest London-based GP Dr Minal Bakhai. This episode really sets the scene in terms of what to expect from our series as this is not in any way a policy-led conversation. You can expect to learn more about: ➡️ What life is really like as a healthcare senior leader, both professionally and personally ➡️ How Minal views her NHS England role and where she feels her priorities and challenges lie ➡️ Minal’s take on where Primary Care is at right now ➡️ Balancing time, momentum, and maintaining success ➡️ And of course Tara touches on the Primary Care Recovery Plan… Best Practice To register your place at Best Practice 2023 click here Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - you could become a life saver and help make a difference. Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.    

As we wrap up for a few weeks off over the summer, I wanted to consider where we are at, now we are over the halfway point of the year and before we ramp up for a super busy autumn and winter ahead. This week on the podcast, I invite you to join me behind the business, to learn more about what we do, why we do it, and where we are aiming for next! I discuss: Where to go to access THC training and all of our amazing resources The podcasts and blogs where you’ll learn more about me The events we continue to be involved with and what’s coming up on the Best Practice horizon How to deal with tricky situations, whilst continuing to grow on a personal and professional level Here’s all the material I reference: Podcast episodes Pure Physiotherapy Ltd #223      Phin Robinson #239      Mehmet Gem Primary Care Dietitians #252 The Role of the PCN Dietitan Other Recommendations #230      Diary of a Managing Director #245      What I get up to in my CEO week #247      Personalised Care Planning in Practice #251      Recommended Health and Wellbeing Apps   Training and Development Opportunities with THC Primary Care The PCN Management Induction Programme PCN Plus (A professional development course for PCN leaders) The New to GP Partnership Programme An Introduction to the Digital and Transformation Lead   To sign up for your place at Best Practice - please click below Best Practice   The THC Primary Care Salary Calculator is accessible here.   To sign up to our FREE mailing list, click here.   Other Podcast Recommendations The General Practice Podcast HealthTech Podcast   Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference. Enjoy and see you in September!   Work with me     I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.    Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.    

In this episode, Tara talks to Vincent Sai, CEO of Modality, a GP super partnership. For practices which are not part of a super partnership, there can sometimes be the perception that the partnership is all about money. Following discussions with Vincent (and other Modality colleagues) we now know that, whilst the finances are an important factor, Primary Care professionals choose their vocation because it matters. They have decided to serve their communities, not to become millionaires or billionaires. The Modality group comprises of 135 partners and Vincent was keen to emphasise that they are a partnership and not a dictatorship. No one size fits all and their company's motivation for growth is neither predatory, nor aggressive; they are driven simply by a desire to work at scale, through word of mouth. We also covered: The topic of work-life balance, which is a question usually reserved for women. Vincent has 4 children and is married. Vincent’s strengths and weakness. The role of automation and bots within Modality. The future of Primary Care, and the partnership model. Vincent’s key piece of advice (applicable to anyone, in any industry). And if you are unsure about what a super GP partnership is... A super partnership is formed when several practices merge to form one entity, comprising of several operating practices spread out across an area. This can be done by merging all practices together in their entirety, leaving the organisation operating as one large traditional partnership or LLP. To learn more about the Modality Group, please visit: https://www.modalitypartnership.nhs.uk. If you have any questions for Vincent, please email him at: [email protected].   Work with me     I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.    For more weekly insights and advice sign up to my newsletter.       Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.       Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

With the numbers of women of menopausal age in employment at an all time high, I have been really keen to promote the topic of menopause, and the need for frank and open discussion about it, for some time now. Allow me to introduce you to Kate Organ; Consultant Clinical Pharmacist, British Menopause Society Menopause Specialist - and founder of The Menopause Specialists, who are a team of experienced healthcare professionals offering individualised and evidence-based treatment, support, and advice to women on all aspects of perimenopause and menopause. I am happy to say that Kate was the perfect podcast guest and in this no-holds-barred conversation, you can expect to learn about: The definition of menopause and perimenopause Common symptoms, and how best to address these Hormone Replacement Therapy (HRT); how it can help and the different types of HRT treatment available Kate's own experiences of the menopause Managing work commitments alongside the menopause Why lifestyle factors are key to maintaining good health and wellbeing now, and in the future Where to go for further information and support                                                                     As always, if this episode has resonated with you, don't forget to shout about it! Please also check out the following resources, and contact points, if you'd like to find out more: The British Menopause Society Women's Health Concern Daisy Network And if you'd like to connect with Kate... Instagram LinkedIn Twitter   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

This week on The Business of Healthcare Podcast I am discussing how to build legitimacy and enhance your creditability. Having a boundary spanning role and building legitimacy go hand in hand.  It can feel like you are constantly trying to build legitimacy and when you join a new organisation – you have to start from scratch and you have to show who you are and share your values.  Other people can build your legitimacy by word of mouth testimonial / referral and this is really important, but you still have to live up to this expectation.  Do this by trying to get to know people, make it personal and make it not all about you but showcase your experience.  Points that are discussed  Offer your help with no expectation  Quietly putting out fires in the background that other people don't know that is there.  See the light at the end of the tunnel  It’s hard but so rewarding  Reflect on those little successes You need to understand the context you work within – please take a listen to my episode 171 Understanding the context you work within by clicking here to explore this further  The most practical piece of advice I can offer is, be visible do what you say you are going to do and make the time to genuinely get to know people and be yourself.      Book mentioned in this episode  Systems Convening    Work with me    I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 120 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.     For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.  Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - become a life saver and help make a difference.  

Here at THC Primary Care, we provide a range of resources for Primary Care Network leaders, which includes guiding you through the roles which are funded via the Additional Roles Reimbursement Scheme.   In one of our recent webinars, I was delighted to meet Melissa Chieza, a qualified Occupational Therapist who is currently working as a Primary Care Mental Health Liaison Practitioner.   Within the webinar, we cover:   1️⃣ The role of the Primary Care Network Occupational Therapist 2️⃣ How Occupational Therapists add value in Primary Care 3️⃣ What to consider when recruiting and embedding an OT into the PCN team 4️⃣ Six top tips for OTs who are new to Primary Care   And if you’re already working as a PCN OT and would like access to some helpful and supportive OT networks (and top tips for making sure you can fully exploit your role in Primary Care), there’s something for you here too...   If you would prefer to read about this topic in the form of a blog, please click the link https://www.thcprimarycare.co.uk/blog   Work with me      I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.      Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.      Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - become a life saver and help make a difference.  #Dietitian, #Primary Care Network  

Dr Ursula Montgomery is a GP and former NHS England Senior Clinical Advisor and latterly, Interim Director of Primary Care, having dedicated 26 years to working and transforming healthcare. She is also a successful business leader and Mum of two, and I was absolutely delighted when Ursula agreed to be interviewed for #TheBusinessofHealthcare podcast. This week’s episode focuses on the journey to senior leadership and why it isn’t always, and doesn’t have to be, straightforward, traditional, or linear. Ursula is proof that you can balance being successful in all areas of your life and take time out when you need to, without compromising your career path. We discuss: Weighing up our own strengths (and where there is room for additional training, development, and continuous improvement) Starting from the place where you draw the most energy from, when it comes to embarking on new work projects and stepping up Life as an NHS England interim director and Senior Clinical Advisor The mechanics of landing policy and the importance of lessons learned The wider Primary Care landscape right now Ursula’s advice for aspiring leaders Why protection of physical and mental health is key to realising success – and the benefits of professional coaching Having the courage to take time out if and when you need to – and how not to get drawn back in (!)   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time  Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - become a life saver and help make a difference.

Here at THC Primary Care, we provide a range of resources for Primary Care Network leaders, which includes guiding you through the various Primary Care Network roles.   In our blog which was dedicated to the role of the dietitian, Primary Care Dietitians CEO and blog sponsor Aaron Boysen offered some fantastic insights and really helped us to understand:   1. What PCNs look for when recruiting a dietitian 2. The skills a dietitian can offer 3. The mechanics of recruiting a PCN dietitian 4. How to successfully embed a dietitian, and get the most from the service 5. The ways in which a dietitian can support the work of the PCN 6. The most common misconceptions of the role 7. How Primary Care Dietitians, as an organisation, can help   Work with me      I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.      Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.      Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - become a life saver and help make a difference.

Away from the day to day #BusinessofHealthcare, I am absolutely passionate about all things health and wellbeing, and self-care, to ensure that, as a mother and a business leader, I am the best I can be and a role model to those I care most about.  So, I thought I'd take some time on this week's podcast to share my favourite, and most highly recommended, health and wellbeing apps that I'm loving right now. In this episode I talk about: The importance of maintaining health and wellbeing and what it means to me The role healthtech plays in my life, and my family's daily lives, and the impact it has made Why I use each of the apps and the personal benefits to me How each of these apps works to compliment and enhance my wellbeing throughout my daily life I'm keen to make this one as interactive as possible so please comment and share the apps you can't live without either via any of my personal social channels! Instagram Twitter LinkedIn And, of course, here are all the links to the apps and platforms I have mentioned.... Dexcom Continuous Glucose Monitoring Omnipod Insulin Pump Therapy DigiBete platform supporting young people, families, and communities with the management of Type 1 Diabetes Ten Percent Happier Calm Peleton Whoop Flo Holly Health 'I am not affiliated or sponsored by the brands mentioned in this podcast and my opinions on their products are my own’ Work with me      I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.      Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.       

In this episode, I share my perspective on what it feels like to deliver bad news. People in leadership positions go through this all the time, but their perspective is often not documented and it is just as hard to give bad news as it is to receive it. Join me as I share my planning and thought process on how to go about it. I share the questions I ask myself as I approach it. I talk about how to do it whether it’s a formal conversation or chat over coffee, how I prepare and gather evidence and I talk about how to move on from it in a positive and constructive way. This week on The Business of Healthcare: My planning and thought process when giving bad news. How to raise the issue. What you can do to be prepared ahead of the conversation. How to look at your part in the problem. How to move forward once you’ve given the news. Looking at what you want to happen next. To read our blog in full - https://bit.ly/BlogBearerofBeadNews Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.    Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

In this bonus podcast episode, we wanted to highlight the role of the Paramedic Practitioner for those of you wanting to better understand all that this role can bring you. Peter Stafford answers the following questions below and so much more and is a fantastic advocate for this role.  What does a paramedic practitioner do? What training opportunities are available to paramedics beyond their initial training? What should be included in your induction? What support is needed to make this role a success What does your appointment book look like? Things to consider when trying to attract paramedic practitioners to your network? Work with THC Primary Care I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.      Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care. 

I am delighted to welcome Dr Murray Ellender to the Business of Healthcare podcast this week. Murray is, amongst other things, a GP, a dad of four, a keen runner and the CEO of eConsult; the all-encompassing consultation platform which already has a firm footing in Primary Care (with an establishing presence in secondary care) and works to collect patient information, support triage, manage demand and ensure patients can be seen by the right healthcare professional, at the right time. As someone who has worked at the top of his organisation for 9 years, whilst juggling the continuing demands of his 18-year GP career, I was keen to quiz Murray on the following: All about eConsult and how the platform works; both for patients and GP practices The NHS healthtech landscape and where the opportunities and the frustrations lie The eConsult financial model Leadership and management approach What’s on the horizon for eConsult going forwards How to juggle a multitude of roles and demands – and enjoy it! Murray is contactable via his LinkedIn page or check out the eConsult website here.   If you, or someone you know, think you could make a great #BusinessofHealthcare podcast guest, we’d love to hear from you! Get in touch with Tara here to talk upcoming guest spots…   Work with me      I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.      Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.      Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - become a life saver and help make a difference.

We have an emotional one for you this week where I share my experience of creating a care plan for my youngest who has type 1 diabetes.   It's funny because, on one hand, I say I am absolutely fine, and then when I talk about it, I find it incredibly tough and end up crying, and I’m not really a crier.  Maybe it's the pent-up stress of it all because it's relentless.   I’m sharing my experience because I straddle both worlds. I am a health care professional, and I am a mum and a carer to my daughter with a long-term condition. I know all services are overwhelming, so I do not want to bother anyone. I also know there are online resources there, but I also want to talk to some face to face or at least a phone call with someone who kind of knows me. BUT…..  we do have a tremendous amount of support. I just need to ask for it!   In this podcast, I share:   Personalised Care Planning, the highs and lows Multidisciplinary Team Approach Our lived experience of Type 1 Diabetes The transition from Primary to Secondary School  It can be a lot to process, and it's ok to feel emotional   Work with me    I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs    For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

As regular listeners will know, I am always keen to promote great leaders on the Business of Healthcare podcast, and offer a platform for others, including myself, to learn from their skills, knowledge, and experiences, particularly when it comes to those leaders who are open and willing to effect disruptive change. Leaders don’t come any more fearless, passionate, or purposeful than this week’s guest Dawn Jarvis, Managing Director of People and OD Partners, a consultancy focused who are committed to supporting the public sector to deliver better value with better leadership. Having worked previously at senior level in many areas of the NHS and the UK public sector more broadly, Dawn is now based in Australia and spends her time coaching and mentoring c-level executives (and their teams), as well as offering services in mediation and facilitation, transformation, strategy and improving team dynamics. Dawn and I discussed: Making the leap into consultancy and growing an internationally renowned business from the grass roots up Comparing notes on the Australian and UK healthcare systems Bridging the gap between what organisations think they want versus what they actually need Dawn’s approach to facilitation How to effect, often difficult, organisational change and transformation Development of The Stellar Model What Dawn most enjoys about her work - and why we believe loving what you do is key to maintaining demand for your services (and realising success) Dawn’s preparations for her PhD and why she thrives on consistently challenging herself   Mentions in this episode: Dawn Jarvis and Munu Wuthuga Dardakiin: Leading Corporate Clans uses the STELLAR MODEL® and the stories of the oldest people in the world, the first people of Australia, to describe what high performance in teams feels like. This book provides an insight into how to coach leaders and their teams to deliver high performance. Patrick Lencioni: Five Dysfunctions of a Team   Making contact: You can connect with Dawn via her LinkedIn page here or through the People and OD Partners website here Her other points of contact are as follows: Twitter Instagram Facebook   Work with me      I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.      Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.       

Someone once said that, as a business leader, you are a Managing Director when you’re actively involved with the day to day running of your business and a CEO when you are able to take a more hands-off approach. So, on the back of the success of my recent Diary of an MD recording, I thought I’d follow up with some commentary on what a typical CEO week looks like for me. In this episode, I discuss: The value of clearing the diary and dedicating time to work through your own professional goals and development, as well as that of your business Learning to put the brakes on when something isn’t going well – and truly accepting that it’s fine to let things go Why saying no to meetings is okay Why pausing on projects is also okay How taking stock, re-evaluating, seeking the perspectives of other people (and working through any lessons learned) will enhance your growth as an individual, and as an organisation When a CEO week can allow your teams the opportunity to step up and grow   Mentions in this episode: BoH episode #230 - Diary of a Managing Director BoH episode #236 – Knowing when to let things go with Jacob Haddad of Accurx The Hewitt Review Blog - What does this mean for primary care networks Work with me      I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.      Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.     

Back in February 2022 I had the absolute pleasure of speaking with Peter McCleave, founder of 10,000 Donors, a campaign to raise public awareness and promote sign up to the stem cell register. The more registered donors there are, the higher the likelihood is of a life-saving stem cell match being found for someone like Pete, who desperately needs it.    Having absolutely smashed the 10,000 target (the benchmark has now been set at 100,000!) I wanted to catch up with Pete, to find out how he’s been doing and to get the lowdown on Gob For Good. This is Pete’s newest initiative building on all the great work of 10,000 Donors to date and focused specifically on boosting the numbers of black and ethnic minority stem cell donors, to ensure there is equitable access to stem cell technology and in finding a possible match.      Pete and discussed:   ·         What’s been happening since we last spoke in 2022 ·         Publicity and promotion, including celebrity endorsements, NHS ConfedExpo, and zombies (!) ·         Living with blood cancer and how Pete has been feeling and coping, and also celebrating success ·         Newcastle University Centre for Cancer’s research, and establishment of a CAR T-cell therapy programme – why donations are so urgently needed So, once again, please take a small amount of time out of your day to listen to this episode, SHARE this podcast and check out the 10,000 Donors and Gob For Good websites, to help raise awareness and support Pete in his mission.    Connecting with Peter McCleave: Gob For Good 10,000 Donors website   Twitter  YouTube     Mentions in Podcast  Get the lowdown on Peter’s journey to date and that of 10,000 Donors in his previous Business of Healthcare podcast episode here We Delete Blood Cancer (DKMS) website African Caribbean Leukaemia trust (ACLT) website Newcastle University Centre for Cancer   Work with me      I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.      Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.     

It's been a big few weeks in terms of new policy and material and the importance of great comms can never be underestimated. With this in mind, I was delighted when Jessica Smith, Co-Founder of SomX agreed to join me on the Business of Healthcare podcast to talk all things PR, marketing and communications. As a truly innovative agency dedicated to elevating their clients in the healthtech and biotech industries, SomX are a leading provider of unique and impactful brand experiences and delivery of carefully tailored and creative communications strategy; from startups, to enterprises, to established, market leading organisations. So, with this in mind, I was keen to quiz Jessica on all of the following (and more)! Where to start from when considering your comms plan? How do we guarantee that we always add value when it comes to producing content? Where does having a personal brand fit in? Long form content versus short term impact Male and female perspectives in the communications world Managing a varied client portfolio What's next for SomX?   Mentions in this episode: The Healthtech Pigeon podcast BoH podcast episode: Personalised Care and Social Prescribing with Dr Mohan Sekeram   Where to connect with Jessica: Jessica's LinkedIn profile SomX LinkedIn page   Work with me      I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.         Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.         Gob for Good  To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference. 

This week's Business of Healthcare podcast episode is a leadership and management masterclass, delivered by Director of Ardens Manager, Laura Tomlin.   Ardens provide an end-to-end solution to primary care organisations which consists of two products: Ardens Clinical, a clinical decision support tool delivered to over 86% of GP Practices, and Ardens Manager, which provides dashboards for contracts such as QOF and the Network Contract DES to over 50% of GP Practices and Primary Care Networks. Ardens Manager is also due to launch their new Capacity and Access dashboard focused on improving and monitoring patient experience, access and appointment activity. Laura started at Ardens on a work experience placement and quickly progressed to executive level; all whilst overseeing the development of Ardens Manager from inception. Laura is truly an inspiration for aspiring young female leaders and entrepreneurs.  I wanted to understand more about how Laura has managed and coped with rapid career progression, what her day to day looks like and what structures (and support systems) she has in place to enable her to continue to smash her goals.  Here's what we discussed:  Practical leadership and management advice for those on a similar journey (or seeking to get to where Laura is now)  Laura's framework for managing feature requests and adapting the Ardens Manager product  Dealing with client feedback  What happens if / when things don't go as well as planned  Ardens Board meeting structure and how the wider teams feed in to their senior leads  Assessing the qualities of senior leadership team hires  What Laura has learnt from having professional coaching  Winding down after a typically busy day    Getting in touch:  Ardens main website   Ardens Manager website Laura's email  Laura's LinkedIn profile    I would recommend saving this one as it is definitely an episode that I will revisit again and again!    Work with me      I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.         Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.         Gob for Good  To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.   

DigiBete is an NHS-approved, patient-centred, video platform and app which was set up to support and empower children, young people and families living with diabetes, in particular focusing on provision of resources and raising awareness of type 1 diabetes (which is typically less widely understood). From my own personal experience of having a daughter who received a diagnosis of type 1 diabetes five years ago, I can say that DigiBete has been a lifeline for her in having access to better understanding of her condition and allowing her to connect and grow with her peers within the DigiBete community. So you can imagine my delight in welcoming DigiBete CEO Maddie Julian to The Business of Healthcare podcast this week. Maddie and I share many similarities; not only as business leaders, but in our previous personal experiences of feeling unaware, overwhelmed and under-resourced in the management of our children's healthcare. I was keen to not only provide an opportunity to promote DigiBete but to also find out more about Maddie's own journey from teacher to nationally-approved entrepreneur! We cover: Identification of a gap in the market and starting from scratch Maintaining a clear mission and vision at all times Scaling the business The importance of mentorship and networking What drives Maddie and stops her from returning to her teaching career  The opportunities at play within the newly-created Integrated Neighbourhood Teams Why the four Ts are absolutely key in recognising the symptoms of diabetes; Tired, Toilet, Thirst and Thinner To find out more (and to tap into all of their amazing and freely-available resources), follow this link to the DigiBete website. If you'd like to get in touch with Maddie directly, you can do so here.   Work with me     I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.    For more weekly insights and advice sign up to my newsletter.       Improving the Business of Healthcare – One Episode at a Time      Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.       Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

I am delighted to welcome back North East London Local Pharmacy Community CEO, pharmacist and Business of Healthcare original podcast guest, Shilpa Shah! Shilpa and I first met when we were co-collaborators as part of the Kent and Medway Integrated Medicines Optimisation Board and I was able to witness first hand Shilpa's incredible eye for detail, her ability to influence, and, as a self-confessed 'completer-finisher', her strength in clearly communicating on vision and delivering the required outcomes. It was great to catch up and we were fortunate to have enough time to cover all of the following, and more... Understanding your own leadership style and the importance of always being yourself Utlising hard and soft skills to ensure you can lead in an integrated and inclusive way Community Pharmacy by definition, and the business of pharmacy now, and in the future Managing tensions and bridging the gap between community pharmacy and general practice Overcoming boundaries and establishment of collaborative working, particularly in an increasingly at-scale world Holding ourselves, and others, to account Why patient focus should always be at the heart of everything we do as healthcare leaders   Mentions in this episode: Shilpa's first Business of Healthcare episode where we talked all things Community Pharmacy  Simon Sinek's Golden Circle of Influence   Work with me     I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.    For more weekly insights and advice sign up to my newsletter.       Improving the Business of Healthcare – One Episode at a Time      Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.     Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

On the Business of Healthcare podcast this week we meet Pure Physiotherapy's Regional Clinical Lead for the South and West, Mehmet Gem. Alongside his role at Pure, Mehmet is a highly specialist hip physiotherapist based in Exeter (and the surrounding area), a Dad of two, keen sports fan and he also makes a pretty great job of content creation in his space. I was really keen to grab time with Mehmet to talk through: Pure Physio; their company ethos, structure, senior team interface and why they are worth relocating for Defining the role of the First Contact Physiotherapist (FCP) The power of solid content creation; particularly within the field of healthcare and when reaching new audiences How best to maximise productivity levels Getting to grips with Primary Care Networks and the wider Primary Care setup If you've liked what you've heard, all Mehmet's contacts points are here: LinkedIn Twitter Instagram Pure Physiotherapy's website Mehmet's email If you are interested in finding out more about Pure Physiotherapy and are interested in working with them, head over to their website. Work with me I'm Tara Humphrey and I am the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector, and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice, sign up to my newsletter. Improving the Business of Healthcare - One Episode at a Time Sign up to receive our free download - click here if you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week. Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn, or visit our website; THC Primary Care.    Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

For regular listeners of The Business of Healthcare podcast, Monique Carayol needs no introduction. She is my friend, ally, sounding board, informal coach; my champion; my go-to person when I need support or advice and an absolute inspiration. As well as being a key influence on me professionally (and personally), Monique is an experienced leadership coach, consultant, ex-NHS director and now MD of Your New Avenue. She’s an award-winning strategist and change agent and started her NHS career as a PA, navigating her way to a high profile board executive director of strategy and transformation role. In 2022, Monique co-founded Bravery in the Boardroom; a movement which focuses on increasing diversity in senior leadership, to ensure that boardrooms are more representative of the communities and staff they serve.  The movement has hosted a series of roundtable discussions and Q&As to help grow and sustain diverse talent at executive level across the NHS and will be launching a podcast and platform in Spring 2023. In this podcast, Monique and I cover the following key topics: The development of our own relationship as fellow female business leaders and entrepreneurs The importance of good communication and drawing on advice from those who know you best Making the move to a life beyond PAYE and the traditional 9 to 5 Growing your network and your business - and learning when you are most effective as a leader (and when you’re not!) Drawing on personal strengths to realise success; “Be Yourself, Back Yourself and Make It Happen” Driving change, tackling inequality and discrimination, challenging ourselves (and others) via the Bravery in the Boardroom webinar series and development of the soon to be launched Bravery in the Boardroom podcast If you’ve also been inspired by Monique and would like to get in touch, her key contact points are here: LinkedIn Twitter You can find out more about Bravery in the Boardroom, and access all of the resources available, via any of your favourite channels: YouTube LinkedIn Twitter Instagram   Work with me     I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.    For more weekly insights and advice sign up to my newsletter.       Improving the Business of Healthcare – One Episode at a Time      Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.    

In this week’s podcast, I work through the often-thorny topic of recruitment and onboarding, and, at the opposite end of the spectrum, outline my approach when a hire is just not working out and facing down the challenge of letting staff go.   You’ll hear all about:  How promotion of strong content and a creative approach to recruitment can pay off for both recruiters and applicants  Why going with your gut instinct is key (hint: don’t ignore those red flags!)  Why I believe oversharing on information and expectation levels, right from the very beginning, is key to matching the needs of the business with your hire (because the former should always come first)   How to fire effectively and manage an exit in the best way possible  Why hiring slow and firing fast is a mantra I am now firmly subscribed to.  I also offer some simple tips on:  Making sure you stand out to potential employees in an incredibly competitive market  Putting together a polished, supportive, and professional onboarding process  Considering how accessible you need to be as a recruiter, and once your hire is in post  Embedding performance management from day one, giving your new joiner the best possible opportunity to flourish in their role  Work with me                I’m Tara Humphrey and I am the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.       I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.                For more weekly insights and advice sign up to my newsletter.        Improving the Business of Healthcare – One Episode at a Time                 Sign up to receive our free download – click here If you feel your leadership and management meetings are unproductive or you are uncertain of where you should prioritise your focus for the week.                Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.