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All-Star Dental Academy
Dental All-Stars - Dentistry Business Podcast is for dentists looking to improve their profitability and mindset. Topics include management, leadership, marketing, scheduling, phone skills, hiring & hr, to name just a few. Enjoy easy-to-digest, high-quality audio interviews with Dentistry's Top Experts, including Larry Guzzardo, Eric Vickery, Robyn Reis, Alex & Heather Nottingham, and more! Access free videos and business training guides at allstardentalacademy.com.
DiSC – Conscientious Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, wraps up the DISC personality series by focusing on C personality types. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
05:3425/11/2024
Finding Self-Worth
Shelly VanEpps and Alex Nottingham JD MBA discuss how prioritizing self-worth is key. Surround yourself with positive influences, practice self-care, and manage your inner critic for growth. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
32:1320/11/2024
DiSC – Steadiness Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, continues discussing the DISC personality profile system, focusing on the "S" (steadiness) personality type. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
05:2418/11/2024
Dental Front Office Training
Heather Nottingham discusses how phone skills are critical, as missed or mishandled calls can lead to significant revenue loss. Regular, intentional training, role-playing, and continuous learning are essential for maintaining these skills. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
28:4713/11/2024
DiSC – Influencing Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, continues his discussion on the DISC personality model, focusing on the "I" type - Influencers. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
04:4011/11/2024
Phone Skills and Case Acceptance
Eric Vickery and Alex Nottingham JD MBA discuss the vital link between phone skills and case acceptance in dental practices. Eric emphasizes that the phone call is often the first touchpoint a patient has with a dental office and significantly influences their perception of the practice. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
23:0806/11/2024
DiSC – Dominant Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, focuses on the DISC personality model, specifically discussing the D (Dominant) personality type. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
05:0904/11/2024
Management Redefined
Shelly VanEpps and Alex Nottingham JD MBA discuss balancing leadership and management in dental practices, emphasizing emotional intelligence, motivation, teamwork, and how both skills are crucial for long-term success and operational efficiency. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
32:4230/10/2024
DISC Personality Profiles
Eric Vickery, President of Coaching at All-Star Dental Academy, discusses the importance of understanding and utilizing DISC personality profiles in enhancing customer service in dentistry. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
04:5428/10/2024
Everyone Needs Phone Training
Heather Nottingham discusses the value of cross-training dental teams to ensure consistent communication and service across all roles. It highlights how phone skills and verbal communication techniques benefit both front and back office staff, helping build patient rapport and improving case acceptance. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
26:0623/10/2024
Making Lemonade
Robyn Reis, Director of All-Star’s Hiring Service, offers tips and discusses handling unexpected staff resignations. Resources:All-Star’s Hiring ServiceDental Practice Growth Webinar
04:1821/10/2024
Law of the Rubber Band
Shelly VanEpps and Alex Nottingham JD MBA discuss the "Law of the Rubber Band," highlighting growth by stepping outside comfort zones in small, manageable steps. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
14:1816/10/2024
Purposefully Aligned
Alex Nottingham JD MBA discusses the concept of "purpose energy" (or spiritual energy), which is the fourth type of energy after physical, emotional, and mental energy. Purpose energy is rooted in your “why,” motivating perseverance and fueling passion beyond self-interest. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
07:3214/10/2024
Get Your Messaging Right
Patrick Chavoustie discusses how the message your marketing sends plays a crucial role in building trust and connecting with patients. He emphasizes the importance of being clear, concise, and transparent to avoid overwhelming potential clients. Resources:The Dental Brief PodcastOMNI Premier MarketingDental Practice Growth Webinar
23:4009/10/2024
Mentally Focused
Alex Nottingham JD MBA explains the power of mental energy, focusing on single-tasking, reducing distractions, and using affirmations for better focus. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
09:4207/10/2024
How To Get Team Buy-In
Shelly VanEpps and Alex Nottingham JD MBA discuss team buy-in, culture, and accountability, highlighting strategies for boosting team engagement. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
20:1402/10/2024
Skills Inventory
Robyn Reis, Director of All-Star Hiring Service, discusses how to use seasonal slumps to assess skills, foster team growth, and enhance learning to keep your dental practice motivated and thriving.Resources:All-Star’s Hiring ServiceDental Practice Growth Webinar
03:2230/09/2024
Sales Redefined
Heather Nottingham emphasizes relationship-based, ethical “sales” in dentistry, focusing on trust, service, and long-term patient care. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
29:4225/09/2024
Leaders Are Servants and Directors
Motivational Moments with Eric Vickery: emphasizes that effective leaders balance serving others with providing clear direction. Servant leaders prioritize the well-being of those they lead, including their peers and patients. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
04:5923/09/2024
All Things Phones Training
Shelly VanEpps and Alex Nottingham JD MBA discuss the importance of phone skills in converting new patients, enhancing the patient experience, and how team training is key to dental office success. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
25:4718/09/2024
Leaders Are Egoless and Visionary
Motivational Moments with Eric Vickery: emphasizes egoless leadership, balancing confidence with humility, sharing vision, and fostering team appreciation for success. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
04:1516/09/2024
Emotionally Connected
Alex Nottingham JD MBA dives into the concept of emotional energy as part of overall engagement. Building on the previous discussion about physical energy, he explains the interconnectedness of physical, emotional, mental, and spiritual energies. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
08:1113/09/2024
Rocket Fuel – The Integrator
Alex Nottingham JD MBA introduces an excerpt from the Practice Growth Summit 2024, discussing the power of vision and implementation alongside Shelly VanEpps. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
04:1212/09/2024
The Perfect Testimonial
Wade Sellers and Alex Nottingham JD MBA discuss the importance of crafting authentic, relatable testimonials and interviews to attract new clients, especially in fields like dentistry.Resources:Dental Practice Growth Webinar Coal Powered Filmworks
34:3811/09/2024
Don’t Skip the Due Diligence
Robyn Reis, Director of All-Star Hiring Service, discusses due diligence during hiring: background checks confirm reliability, leading to a strong, long-term team fit. Resources:All-Star’s Hiring ServiceDental Practice Growth Webinar
03:3310/09/2024
Leaders Are Optimistic and Realistic
Motivational Moments with Eric Vickery: highlights balancing optimism with realism in leadership, using emotional intelligence and effective communication to inspire. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
03:4909/09/2024
Stop Sucktember
Alex Nottingham JD MBA and Shelly VanEpps discuss solutions for seasonal drops in dental practice productivity, focusing on September's common dip. They emphasize tracking KPIs to identify trends, front-loading schedules with high-production procedures, the value of coaching to ensure consistency, and more! Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
13:4306/09/2024
Importance of Phone Skills
Heather Nottingham highlights the critical role of phone skills in dental practices, focusing on effective communication, patient engagement, and building trust to enhance case acceptance and practice growth. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
29:1604/09/2024
No Experience Necessary
Robyn Reis, Director of All-Star Hiring Service, discusses hiring for attitude over experience in dentistry but stresses the need for proper training resources and dedicated trainers.Resources:All-Star’s Hiring ServiceDental Practice Growth Webinar
02:5103/09/2024
Leaders Are Relational and Firm
Motivational Moments with Eric Vickery: This episode discusses balancing relationships and firmness in leadership, emphasizing emotional intelligence and effective communication. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
03:4102/09/2024
Physically Energized
Alex Nottingham JD MBA emphasizes that high performance is not determined by time management but by managing energy. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
09:3630/08/2024
Liberation from Stress
Dr. Peter Strong and Alex Nottingham JD MBA discuss mindfulness and practical strategies to overcome chronic stress and emotional reactivity.Resources:Dental Practice Growth Webinar Dr. Peter StrongDental CoachingAll-Star Online Training
42:4528/08/2024
Leaders are Equippers and Learners
Motivational Moments with Eric Vickery: Emphasizes the importance of not only teaching and guiding others—whether team members or patients—but also staying open to learning and growing oneself.Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
03:1426/08/2024
3 Steps to Change
Alex Nottingham JD MBA highlights the need to balance both rational and emotional elements to effectively drive and sustain change.Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
04:1423/08/2024
Dentrix Coaching Tips
Eric Vickery and Shyanne McCracken discuss optimizing Dentrix Practice Management Software for success. Tips include running precise reports, managing overdue lists, and involving the whole team for patient recall efficiency.Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
26:3621/08/2024
Leaders Are Humble and Confident
Motivational Moments with Eric Vickery: Highlights the importance of balancing humility and confidence in leadership, urging leaders to be both approachable and self-aware. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
03:4219/08/2024
Don’t Follow Your Passion
Alex Nottingham JD MBA discusses the advice to prioritize talent over passion, commit to your strengths, and practice until you succeed. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
05:0516/08/2024
Eaglesoft Coaching Tips
Eric Vickery and Shelly VanEpps discuss optimizing Eaglesoft dental software: scheduling strategies, payment processing, and the importance of daily audits to maximize efficiency and prevent revenue loss.Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
18:3814/08/2024
Leaders Are Heroes
Motivational Moments with Eric Vickery: Continues the discussion on leadership, focusing on how to be an effective leader. He introduces the acronym "HEROES" to outline key qualities of a strong leader. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
04:5112/08/2024
Burn Your Ships
Alex Nottingham JD MBA emphasizes the importance of being independent of others' opinions, overcoming the fear of failure, and committing fully to one's goals with consistency over intensity.Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
04:5309/08/2024
Overcoming the Summer Slump
Robyn Reis discusses the common slowdown during the summer - she explains that this period, while challenging, presents an opportunity for practices to maximize their time by training, reviewing systems, and refreshing team dynamics. Resources:All-Star’s Hiring ServiceDental Practice Growth Webinar
25:3107/08/2024
Everyone is a Leader
Motivational Moments with Eric Vickery: A new series on leadership, emphasizing that everyone is a leader through influence. He challenges listeners to reflect on how they influence their patients and why it's important to them, encouraging them to recognize their leadership roles at work and home.Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
02:4305/08/2024
Automatic Millionaire
Alex Nottingham JD MBA shares and discusses the 8 Steps to becoming an "Automatic Millionaire" - save first, automate finances, invest wisely, live frugally, and eliminate debt. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
06:2202/08/2024
Summer 2024 Marketing Trends
Patrick Chavoustie emphasizes the importance of strategic marketing, quality customer service, and innovative tactics like LSAs, while also noting the role of mindset and internal marketing in driving a successful dental practice.Resources:The Dental Brief PodcastOMNI Premier MarketingDental Practice Growth Webinar
39:5831/07/2024
Culture: Fail it or Nail it?
Motivational Moments with Eric Vickery: Maintain dental team culture with weekly reviews, honest self-assessments, celebrating successes for growth, and MORE. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
05:1829/07/2024
Firefighter vs Firelighter
Alex Nottingham JD MBA discusses how to handle problems effectively with applying the concept of the "Three Cs": Catch, Check, Change. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
05:4626/07/2024
Leading the New Generation
Larry Guzzardo and Alex Nottingham JD MBA discuss leadership strategies to meet the expectations of the current generation for a harmonious workplace and cultural growth.Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training
25:2824/07/2024
On Purpose Culture
Motivational Moments with Eric Vickery: Learn the steps to create and define team culture commandments and the emphasis of intentional culture building. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
04:3022/07/2024
80/20 Rule: The Pareto Principle
Alex Nottingham JD MBA discusses the power of the Pareto Principle in dentistry! Learn how focusing on the vital 20% can yield 80% of your results, boosting productivity, profits, and joy.Resources:Dental Practice Growth Webinar All-Star Online Training
04:3319/07/2024
Beat A DSO Titan with $5k
Gary Bird and Alex Nottingham JD MBA discuss marketing strategies and other great tips for private dental practices - focusing on targeted marketing, patient availability, effective scheduling, building patient rapport, and more. Resources:Gary Bird’s Website/PodcastDental Practice Growth Webinar
36:0517/07/2024