In this final episode of 2021, instead of an in-depth interview, you’re going to hear a series of short and important messages from a range of previous Brave UX guests. There's plenty of healthy mind food in this episode, especially as you reflect on the year that's been and contemplate the year ahead. Stay safe and be well. And... Keep being brave! ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Gregg Bernstein shares what it takes to build an impactful UX research practice, how to avoid compromising your findings, and why *NSYNC is better than the Backstreet Boys. Highlights include: ⭐ What role does humility play in being an effective UX researcher? ⭐ Is it dangerous for UX Researchers to be seen as service providers? ⭐ What common business blindspots do UX Researchers have? ⭐ How do you help your team to manage the stress of their roles? ⭐ What difference did the UX of your wife’s cancer care make? ====== Who is Gregg Bernstein? Gregg is a leading voice in the UX Research community 💡 and is currently a User Research Lead at Conde Nast, the media company behind such storied titles as The New Yorker, Wired, Vanity Fair, Vogue, and GQ.  Before joining Conde Nast, Gregg held a number of senior UX research roles, including at Mailchimp and Vox Media. At Vox, Gregg started as the first an only UX researcher and went on to grow a great team, and to become the Senior Director of User Research. Gregg is also the author of, “Research Practice: Perspectives from UX Researchers in a Changing Field”, a book that helps aspiring researchers to see inside the field through the stories and experiences of current practitioners. ====== Find Gregg here: Website: http://gregg.io/ LinkedIn: https://www.linkedin.com/in/greggbernstein/ Buy the book: Research Practice: Perspectives from UX researchers in a changing field https://researchpractice.co/ And if you want to refresh your memory on 90s boy bands… *NSYNC - Bye Bye Bye video: https://youtu.be/Eo-KmOd3i7s ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Tracy McGoldrick talks about the challenges of building a Research Ops practice that supports over 100 UX researchers, and how IBM’s increasing the impact of design. Highlights include: ⭐ How do you know if Research Ops is doing a good job? ⭐ What is the biggest misconception people have about Research Ops? ⭐ How has GDPR and CCPA impacted the Research Ops practice? ⭐ Why is IBM investing hundreds of millions of dollars into design? ⭐ How did you make your massive research repository easy to use? ===== Who is Tracy McGoldrick? Tracy is the Head of UX Research Ops and Design Eminence at IBM in Austin Texas, where she is currently creating the infrastructure to help accelerate IBM’s Cloud and Cognitive Software research practice.  A passionate evangelist for User Experience and Design Thinking, Tracy actively works with all aspects of IBM’s business to grow the relationships and culture that develop awareness, appreciation, and ability in human-centred design practices. Before joining IBM in 2017, Tracy was the Head of Global Photography and CG Imaging at Dell Technologies. There, she led the talented teams who created visual assets for the company, while also running the operational aspects that supported them.  ====== Find Tracy here: LinkedIn: https://www.linkedin.com/in/tracymcgoldrick/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Mikkel Michelsen takes us into the world of UX design for mission critical systems (including the F-35), where users’ lives are quite literally in the hands of the designer. Highlights include: ⭐ Did you get to fly in an F-35? ⭐ How did it feel to design systems that had direct impact on human life? ⭐ How did you involve users in the design of mission critical systems? ⭐ How do design for the unpredictability of people in high-stress situations? ⭐ How do you manage being both a PM and a Lead UX designer? ====== Who is Mikkel Michelsen? Mikkel is a Product Manager and Lead UX Designer at Systime Solutions, a division of Gyldendal, Scandinavia’s largest publisher.  Before Systime, Mikkel was the Chief UX Designer at Danske Bank, the largest bank in Denmark. He has also held other senior design roles, such as the Head of UX at WhiteAway Group, and Lead UX Designer at eBay Scandinavia.  But, it was Mikkel’s work at Systematic, a provider of mission critical technology solutions, that really caught my attention. During nearly 8 years there, Mikkel designed some of the critical systems within the F-35 fighter jet, as well as other defence and healthcare experiences. ====== Find Mikkel here: Website: https://nielsmikkel.com/ LinkedIn: https://www.linkedin.com/in/mikkelm/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Eva PenzeyMoog shines a light on how digital products are being used to enable domestic violence, and what we can do to protect our most vulnerable users. Highlights include: ⭐ What is domestic violence and how does it show up? ⭐ How is technology being weaponised by domestic abusers? ⭐ Why can’t our users be solely responsible for their own safety? ⭐ How can designers use archetypes to help safely shape their products?  ⭐ How can leaders help their teams to design for safety safely? ====== Who is Eva PenzeyMoog? Eva is the founder of The Inclusive Safety Project and the author of Design for Safety, a brand new book that shows us how we can prevent our work from being weaponised for interpersonal harm, and protect and empower our most vulnerable users. Alongside her consulting practice, Eva is a Principal Designer at 8th Light, a leading Chicago-based software design and development agency.  Previously, Eva was volunteer domestic violence educator and rape crisis counsellor, spending time with survivors of sexual assault in emergency rooms, making sure they felt supported and understood their options, while advocating for their positive treatment by medical and law enforcement professionals. ====== Find Eva here: LinkedIn: https://www.linkedin.com/in/evapenzeymoog/ Website: https://evapenzeymoog.com/ Twitter: https://twitter.com/epenzeymoog/ Design for Safety: https://abookapart.com/products/design-for-safety The Inclusive Safety Project:  https://www.theinclusivesafetyproject.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Amy Santee encourages us to take control of our careers, to take action when we see something that’s not right, and to realise we have more power than we think we do. Highlights include: ⭐ Are jobs in UX and other ares of HCD bullshit jobs? ⭐ Why did you write and publish your own code of ethics? ⭐ How do you help people to establish useful career goals? ⭐ What should people considering a career change to think about? ⭐ What can people do when they see something that’s not right at work? ====== Who is Amy Santee? Amy is a Career Strategist & Coach for User Experience Professionals, who want to navigate their own path to success and impact the world for the better.  Through her coaching practice, Amy has helped clients who work at (and have landed jobs at) a wide range of organisations, including Sony, Google, Github, Peloton, Mayo Clinic and the Government of Canada. Amy’s own career journey has been quite the story, moving from Anthropology in academia, to in-house UX research roles at companies like State Farm Insurance and eBay, where she was a Senior Design Researcher.  ====== Find Amy here: LinkedIn: https://www.linkedin.com/in/amysantee/ Website: https://www.amysantee.com/ Blog: https://anthropologizing.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Dan Balcauski makes product positioning and pricing easy to understand, and shares techniques for uncovering what customers value and are willing to pay for.  Highlights include: ⭐ What is product positioning and why does it matter? ⭐ How do you know if your product has great positioning? ⭐ Why is it so difficult for companies to build what customers value? ⭐ How do you determine what a customer’s willingness to pay is? ⭐ What can researchers and designers do to increase their impact?  ====== Who is Dan Balcauski? Dan is the Founder and Principal Consultant of Product Tranquility, where he helps high-volume B2B SaaS CEO’s to dispel the pricing and packaging illusions that prevent new products from growing to their potential. A reformed software engineer, that went on to earn an MBA from Northwestern University’s Kellogg School of Management, and become a Head of Product, Dan knows a thing or two about what it takes to create products that serve users and deliver on business objectives. Dan’s product leadership experience has included time as the Product Strategy Principal at SolarWinds, a cloud platform for DevOps. Dan was also the Head of Product at LawnStarter, an Austin Texas based platform that connects consumers to lawn service professionals. ====== Find Dan here: LinkedIn: https://bit.ly/B11vgD Twitter: https://twitter.com/dan_balcauski Website: https://www.producttranquility.com/ Blog: https://bit.ly/3GSeaNc Understanding the Jobs to be Done by Bob Moesta: https://youtu.be/f2l75aAJo44 ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Ruth Brown dives deep into group polarisation, challenging us to get out of our echo chambers and to practice the empathy that we preach. Highlights include: - Do we still need insiders to call out uninclusive behaviour?  - How does our need to be perfect reinforce unhelpful binary perspectives? - How do designers suffer from group polarisation? - Why do companies find it difficult to be truly human-centred? - Is it the job of designers to make the world a better place? ====== Who is Ruth Brown? Ruth is currently a Senior Design Strategist at ANZ, Aotearoa New Zealand’s largest bank. The bank is so large that it employs a fifth of all people who work in finance and holds roughly a third of the country’s home loans on its books. Before joining ANZ, Ruth was the General Manager of Design Research at Xero, makers of beautiful online accounting software, and arguably New Zealand’s most successful product company, with nearly 3 million subscribers and revenues of over $600M US. Ruth also invested 8 years at Trade Me, New Zealand’s equivalent of eBay, where she was the Head of User Experience, and later the Head of People Research. ====== Find Ruth here: LinkedIn: https://bit.ly/B11vgD ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Indi Young challenges us to unlock the potential of the problem space, to be business-wise when engaging with stakeholders, and to listen deeply to learn peoples’ purposes. Highlights include: - Why are we so obsessed with solutions in software? - What do we need to ask ourselves before running research? - Can we expect business stakeholders to trust qualitative data? - What does it mean to listen deeply and why is it important? - Is Big Tech morally bankrupt? ====== Who is Indi Young? Indi is an independent qualitative data scientist, problem space researcher, coach and consultant. She’s also a globally recognised leader in inclusive product strategy and author, and if you’ve used opportunity maps and mental model diagrams - you can thank Indi. Her books, Practical Empathy and Mental Models, have helped design and product people around the world to create more human-centred experiences and to understand - in practical terms - what it means to put people before technology. Before becoming an independent consultant, Indi was a founding partner of Adaptive Path, one of North America’s most well known user experience agencies. ====== Find Indi here: LinkedIn: https://www.linkedin.com/in/indiyoung/ Twitter: https://twitter.com/indiyoung/ Website: https://indiyoung.com/ Indi’s books: 📙 Practical Empathy - For Collaboration and Creativity in Your Work: https://indiyoung.com/books-practical-empathy/ 📗 Mental Models - Aligning Design Strategy with Human Behaviour: https://indiyoung.com/books-mental-models/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Lisa Maria Marquis encourages us to be better designers by thinking more deeply about the decisions we’re making and their potential for harm. Highlights include: ⭐ What are some harmful IA decisions that we're making? ⭐ Why is Information Architecture undervalued and under-practiced? ⭐ How do we actively build a safe and trusting relationship with users? ⭐ Why do gender categories cause some people to lose their minds? ⭐ Is it possible for us to completely avoid our work causing harm? ====== Who is Lisa Maria Marquis? Lisa is the Principal of The Future is Like Pie, an independent Information Architecture and Content Strategy consultancy that’s on a mission to make it easier for people to find, understand, and act on information on the web. Through her consultancy, Lisa regularly works with well-known agencies, such as Happy Cog and Brain Traffic. She also works directly with organisations such as Autodesk, the University of California, and Egghead.io. Lisa is also the author of Everyday Information Architecture, an amazing book that shows you how to leverage the principles and practices of IA, and the Managing Editor of A Book Apart, a highly respected publisher of books for designers, developers and content creators. ====== Find Lisa here: LinkedIn: https://www.linkedin.com/in/redsesame/ Twitter: https://twitter.com/redsesame/  Website: https://thefutureislikepie.com/ Lisa’s book: Everyday Information Architecture: https://abookapart.com/products/everyday-information-architecture ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Jane Austin speaks openly about the twists and turns of her journey from designer to executive-level design leader, and reminds us that it’s okay to be both vulnerable and assertive.  Highlights include: - How do you help people to be more comfortable with being wrong? - Why is it important to find your voice as a design leader? - How does “strong opinions loosely held” work in practice? - Why is it so important to do qualitative UX research? - How are you helping other women to succeed in the business world? ====== Who is Jane Austin? Jane is the Chief Experience Officer at Digitas UK, where she’s been charged with creating best-in-class connected experiences for the agency’s clients. Before Digitas, Jane was the Chief Design Officer for Flo Health, the company behind one of the world’s most popular apps for helping women to take control of menstruation.  From late 2018 to late 2020, Jane was the Director of Product Design at Babylon Health, where she led a global team of 100 talented designers, researchers, content specialists, product and operations people. ====== Find Jane here: LinkedIn: https://www.linkedin.com/in/msjaneaustin/ Twitter: https://twitter.com/msjaneaustin ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Dan Brown dives into the world of creative and collaborative mindsets, the importance of self-reflection in UX, and why we shouldn’t be too rigid in our design process. Highlights include: - Which battles need to be fought in design and which don’t? - Why do we need to develop better Information Architecture skills? - Do we rely too much on established design processes? - What does it mean to be assertive in a positive way? - Can you admit that you don’t know and still be seen as an expert? ====== Who is Dan Brown? Dan is the Co-Founder and Principal of EightShapes, a user experience consultancy based in the Washington DC area, whose clients have included large enterprises like Capital One, 3M, and Sprint, as well as tech giants such as Google, eBay and Cisco. Dan is the creator of “Surviving Design Projects”, a game that helps teams to improve their conflict management skills, as well as the incredibly useful “Information Architecture Lenses”, a deck of cards that helps designers to interrogate their IA in different ways.  He is also the author of three books (1) Communicating Design (2) Designing Together, and (3) Practical Design Discovery, all of which are widely considered to be essential reading for UX designers looking to communicate, collaborate and practice design more effectively. ====== Find Dan here: LinkedIn: https://www.linkedin.com/in/danmbrown/ Twitter: https://twitter.com/brownorama/ Website: https://eightshapes.com/ Medium: https://medium.com/@brownorama ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Jon Deragon shares with us his UX design leadership journey in South East Asia, how to engage more effectively with stakeholders, and why we mustn’t let life pass us by. Highlights include: - How are UX designers like music composers and ER doctors? - What is it like being a Westerner living and working in Vietnam? - How do you get past “no” from other stakeholders? - What characterises a product that is alive versus one that is dead? - How do you get past your ego when things aren’t going well?  ====== Who is Jon Deragon? Jon is the Head of Design at FPT Software in Ho Chi Minh City, one of Vietnam’s largest IT services companies, with over 20,000 employees. When Jon joined FPT in May 2020, the business was heavily engineering focused and design was only practiced informally. Now, after what must have been a wild ride, he leads a practice of over 50 talented designers. Before joining FPT Software, Jon held several Head, and Director level UX positions at a number of top Vietnamese, Indonesian, and Australian companies. ====== Find Jon here: LinkedIn: https://www.linkedin.com/in/jonderagon/ Website: https://jonderagon.com/ CafeScene: https://cafescene.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Koji Pereira tells his inspiring story of becoming a senior design leader for some of the world’s hottest tech companies, against all the odds.   Highlights include: - What’s enabled you to swim and not sink in tough situations? - Why was Google’s Orkut social network sunset? - How can we make our products work for people who have low literacy? - What hard lessons did you learn leading a startup? - How did your team discover the idea for Files by Google? ====== Who is Koji Pereira? Koji is the host of the Cells & Pixels podcast and has recently joined Twitter, as a Senior Product Design Manager. There, he leads a talented team that is helping users to discover and find content, and other people that they care about on the social network. Before Twitter, Koji was the Head of Design at Lyft Business. He also spent nearly a decade at Google, including roles as Head of Design for Google’s original social network (Orkut) and Head of Design for the Curator Team, which included the design, launch, and growth of “Files by Google” to over half-a-billion monthly active users. ====== Find Koji here: LinkedIn: https://www.linkedin.com/in/kojieumesmo/ Twitter: https://twitter.com/kojieumesmo/  Website: https://bit.ly/2VEnG3P Medium: https://medium.com/@kojipereira/  Cells & Pixels: Website: https://cellsandpixels.com/ Twitter: https://twitter.com/CellsandPixels/  Instagram: https://www.instagram.com/cells.and.pixels/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis:   LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Rich McCoy unpacks some formative experiences from the Kalahari Desert, how we can conquer our creative fears, and why designing lean creates value faster.  Highlights include: - How has growing up in the Kalahari Desert shaped you? - What does it mean to “get primal” with design? - How do we get over our fear of showing our work? - What are some clues that product teams are out of alignment? - How has Dyslexia influenced your creative practice?  ====== Who is Rich McCoy? Rich is the Design Lead on Flying Blue, the loyalty rewards programme for KLM & Air France. Currently he’s managing to do that role working remotely, from the confines of a cupboard underneath a flight of stairs in New Zealand.  Before KLM & Air France, Rich was a Senior Manager of Design at Nationwide Building Society, in the United Kingdom. He also spent a number of years at Trade Me, New Zealand’s version of eBay, where he was a Design Lead responsible for the creative wellbeing of 13 other designers. Rich also runs a coaching and mentoring practice for other creatives, and is a very talented and established Fine Artist, working through photography, sculpture, paint and digital mediums.  ====== Find Rich here: Website: https://www.mccoy.co.uk/ LinkedIn: https://www.linkedin.com/in/richardmccoy/ Twitter: https://twitter.com/McCoyDigital Artwork: https://www.mccoy.co.uk/artist.php Mentoring: https://www.mccoy.co.uk/creativementor.php ====== Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Sachi Taulelei shares what it’s like to interview people at the end of their lives, why research methods need to adapt to cultural context, and the heavy cost of poor diversity in tech. Highlights include: - What is it like interviewing people at the end of their lives? - How is researching with Pasifika peoples different? - How have Pasifika been impacted by rapid digitisation? - Why is diversity important on product teams? - How are our biases in tech shaping a worse world? ====== Who is Sachi Taulelei? Sachi is the Design Centre of Expertise Lead (Head of Design) at ANZ, Aotearoa New Zealand’s largest bank. How large is large I hear you ask? ANZ represents 1% of New Zealand’s GDP, and employs 1 in 5 people who work in finance in New Zealand. Her contributions have been recognised with Gold at the New Zealand Best Design Awards, and she has shared her knowledge at events such as UX Homegrown. Sachi also mentors Masters of UX Design students at the Wellington ICT Graduate School. Sachi is widely respected and recognised as a design leader and as a leading voice for Pasifika people who work in design and technology. ====== Find Sachi here: LinkedIn: https://www.linkedin.com/in/sachi-taulelei/ Twitter: https://twitter.com/sachitaulelei/ Resources: Translating the digital divide by Sachi Taulelei: https://bit.ly/3l3pigl Ikigai: https://en.wikipedia.org/wiki/Ikigai ====== Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Bob Baxley reflects on his time as a design leader at Apple, why no one can name a famous product designer, and the importance of having conviction in your ideas. Highlights include: - What was it like presenting design work to Steve Jobs? - Is a job in design more than a means to an end? - Why was Dr. Seuss trying to kill Dick & Jane? - What role does humility play in supporting ideas? - How can you present design effectively to senior executives? ====== Who is Bob Baxley? Bob is a design executive who lives and works in Silicon Valley. He is currently the SVP of Design & Experience at ThoughtSpot, a business intelligence and data analytics platform.  Prior to ThoughtSpot, Bob was Head of Product Design at Pinterest where he built, led, and managed a multifaceted design team, responsible for both the consumer and business facing aspects of the product. Bob also spent over eight years at Apple, where he served in senior leadership roles for Apple’s retail and e-commerce teams. As a Director of Design, Bob hired and led the creative team responsible for a broad variety of applications including the Apple Online Store. ====== Find Bob here: LinkedIn: https://www.linkedin.com/in/bbaxley/ Twitter: https://twitter.com/thisisbobbaxley/  Bob’s bok: Making the Web Work: Designing Effective Web Applications -  https://amzn.to/2Wb0tq1 Bob’s talks: A Universal Model for Deconstructing the User Interface -  https://youtu.be/WOQdO5vUfmo Designing the machine that designs the designs - https://youtu.be/0pJ8xfTmbKo Conditions, Constraints, and Conviction - https://youtu.be/BYPYVvnzWsI ====== Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Uday Gajendar dives deep into what it takes for enterprise design leaders to thrive, and calls on all designers to amplify human virtues through their work. Highlights include: ⭐ How is designing a political act? ⭐ What is meta design and why does it matter? ⭐ How can agile and design coexist to the benefit of all? ⭐ Why do people want to kill your ideas and how to protect them? ⭐ What are the three levels of design craft you need to master? ====== Who is Uday Gajendar? Uday is a UX Architect at Automation Anywhere, a San Jose, California based company that develops world-leading robotic process automation software. Across his 20 year career, Uday has wrestled with design challenges in enterprise, startup, and agency contexts, including for well-known companies such as Adobe, Frog Design, Facebook, Netflix, LinkedIn, PayPal and Cisco. Uday is a regular speaker at popular conferences and events, such as SXSW, UX Australia, and IxDA Interaction. He has also taught interaction design at San Jose State and served as a Stanford d.school executive coach.  ====== Find Uday here: LinkedIn: https://www.linkedin.com/in/udanium/ Website: http://www.udanium.com/ Blog: https://udanium.medium.com/ Twitter: https://twitter.com/udanium 📺 The Rise of Meta-Design: A Starter Playbook - https://bit.ly/2Wcf3xN ====== Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Lada Gorlenko speaks about high-stress research environments, how to effectively engage wth senior executives, and where great enterprise UXers come from. Highlights include: - How do you help your team to let go of perfectionism? - Is enterprise UX boring compared to consumer UX? - What did you learn studying murderers and drug offenders? - How do you involve executives effectively in research?  - What are we not talking enough about in UX Research? ====== Who is Lada Gorlenko? Lada is a Senior Director of Research at MURAL, the digital workspace for visual collaboration that’s experienced some crazy growth during the COVID-19 pandemic. Prior to joining MURAL, Lada was the Director of Experience Research at Smartsheet, where she architected and enabled an organisation-wide customer-obsessed culture, while managing a team of UX researchers that supported 15 product pillars and multiple business units.  An organisational psychologist by training, Lada’s research career began by working on programmes for the European Commission and European Union, before moving into Enterprise UX, where she started out as a VR Designer for British Telecom in the very-early 2000s.  It was during this time that Lada also co-founded the Interaction Design Association (IxDA), which grew to over 120,000 members. ====== Find Lada here: LinkedIn: https://www.linkedin.com/in/ladagorlenko/ ====== Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Steve Fisher opens up about the importance of diversity in technology, the challenges of design leadership, and the role conflict plays in making change. Highlights include: - How do you ensure diversity at the Design & Content Conference? - Is conflict still the key in achieving positive momentum? - How can new design leaders make a more effective start? - What do you look for when hiring junior designers? - How do you help others to understand the value of design? ====== Who is Steve Fisher? Steve is the Head of Product Design at Zipline, a San Francisco-based store operations platform that’s designed to improve the lives of retail workers. He is also the Founder and Producer of the Design & Content Conference. A world-class event that’s been held annually since 2015. Before joining Zipline, Steve was the Head of Design and Senior Director of Strategic Programs at TELUS, one of the largest telcos in Canada. There, he was responsible for developing design culture and practice, at scale. A sought-after speaker, Steve has presented at conferences around-the-world like TEDx, SXSW, Future of Web, Web Visions and DrupalCon. ====== Find Steve here: LinkedIn: https://www.linkedin.com/in/hellofisher/ Twitter: https://twitter.com/hellofisher/ Website: https://republicofquality.com/ Design & Content Conference: Website: https://content.design/ Twitter: https://twitter.com/dcontentconf/  ====== Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen). You can also follow us on our other social channels for more great UX, user research and product design content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Dave Malouf gets real about the role of DesignOps, how to protect design from errant efficiency seekers, and the challenge of designing in agile environments. Highlights include: - What is the value of design? - Why are we confused about what design is? - What can design leaders do to better articulate the value of design? - How can designers play to their strengths and stay relevant? - Is DesignOps about making design more efficient? ====== Who is Dave Malouf? Dave is a veteran of digital design and a globally recognised design leader. He is also a pioneer of the field of Design Operations. In fact, he’s widely credited as the person who came up with the abbreviation DesignOps. Across his 27 years in the field, Dave has held senior design leadership positions at well known enterprise companies such as Rackspace, Hewlett Packard, and Digital Ocean. He is currently the Director of Design Operations at Teladoc. Dave was a Co-Founder and Board Member of the Interaction Design Association (IxDA). He is also the author of the Guide to UX Leadership, and What is DesignOps, and the Co-Author of the DesignOps Handbook. ====== Find Dave here: LinkedIn: https://www.linkedin.com/in/davidmalouf/ Twitter: https://twitter.com/daveixd Website: https://www.davemalouf.design/ Blog: https://medium.com/amplify-design ====== Thank you for tuning in! If you liked what you heard and want to support the show, please leave a review on Apple Podcasts (or wherever you listen). You can also follow us on our other social channels for more great UX, user research and product design content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Laura Faulkner gives a passionate and practical overview of how to frame decision risk, develop better stakeholder relationships, and do research that matters. Highlights include: - Why is UX hard? - How can you frame risk to make better decisions? - What is an intake conversation and why do they matter? - How can we improve our chances that stakeholders will take action? - What is vital to get right in UX and what don’t we need to worry about? ====== Who is Laura Faulkner? Laura is the Head of Research at Rackspace Technology, where she leads the team responsible for helping the organisation to make better decisions through qualitative and quantitative research. Starting out in the early 90s as a technical writer, Laura went on to build extensive experience as a researcher, design lead and program manager for the University of Texas at Austin’s, Applied Research Laboratories, and Institute for Advanced Technology.  Laura has been the International Conference Co-Chair of the User Experience Professionals Association, and is the author of “Beyond the Five User Assumption”, which was named the “Best Paper of the Year” by Human Factors International in 2005. It is still regularly cited today. ====== Find Laura here: LinkedIn: https://www.linkedin.com/in/laurafaulkner/ Twitter: https://twitter.com/laurafaulkner Website: https://www.laurafaulknerphd.com/ Blog: https://laurafaulkner.medium.com/ ====== Thank you for tuning in! If you liked what you heard and want more ... ... please leave us a review on Apple Podcasts (or wherever you listen). You can also follow us on our other social channels for more great UX and product design tips, interviews and insights! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Peter Morville thoughtfully unpacks the lessons he’s learned in his 25 years in the field, and calls for the community to unite and make the world a better place. Highlights include: - Is UX compatible with capitalism? - Are we misusing our gifts as UX and product people? - Peter’s advice for those of us trying to be perfect practitioners - How do we most effectively get stakeholders onboard with our work? - Can we fix the systems that have been used to classify and divide us? ====== Who is Peter Morville? Peter is a pioneer of the fields of information architecture and user experience, and the author of five best-selling books, Information Architecture for the World Wide Web (also known as the Polar Bear Book and the IA Bible), Intertwingled, Search Patterns, Ambient Findability and Planning for Everything. Before setting up Semantic Studios in 2001, Peter was the CEO of Argus Associates, where - along with Louis Rosenfeld, whom he also co-authored the Polar Bear Book with - he led to be the foremost IA consulting firm in North America. Peter is also the Co-Founder and Past-President of the IA Institute, and has worked as a strategic advisor for many other organisations over the years. ====== Find Peter here: LinkedIn: https://www.linkedin.com/in/morville/ Twitter: https://twitter.com/morville/ Website: https://semanticstudios.com/ Blog: https://intertwingled.org/ ====== Thank you for tuning in! If you liked what you heard and want more ... ... please leave us a review on Apple Podcasts (or wherever you listen). You can also follow us on our other social channels for more great UX and product design tips, interviews and insights! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Sheri Byrne-Haber brings the fire on ableism and makes a clear and compelling case for why we all need to give a damn about accessibility. Highlights include: - What is accessibility and why does it matter? - How do you ensure that your design system is accessible? - Why do corporate diversity initiatives very rarely include people with disabilities? - What is Sheri’s message to people who ask to see a business case for accessibility? - What do you need to know about doing user research with people with disabilities? ====== Who is Sheri Byrne-Haber? Sheri is a world-leading expert in, and evangelist and advocate for making the world a more accessible place for people with disabilities, best known for launching digital accessibility programmes at multiple Fortune 200 companies, including McDonald’s, Albertsons, and VMware.  A prolific writer on disability and accessibility, Sheri has published over 120 articles on Medium, reaching over half-a-million readers. Her effort, talent, and impact was recently recognised by Medium, with them naming Sheri their 2020 UX Author of the Year. Through her work, Sheri has positively impacted millions of the more than 1 billion people around the world living with disabilities. ====== Find Sheri here: LinkedIn: https://www.linkedin.com/in/sheribyrnehaber/ Twitter: https://twitter.com/ByrneHaber Website: https://sheribyrnehaber.com/ Medium: https://sheribyrnehaber.medium.com/ Resources: Giving a Damn About Accessibility: https://accessibility.uxdesign.cc/

Chui Chui Tan guides us through some of the fundamentals of cross-cultural UX research and shares some challenging stories from the field. Highlights include:  - Where do you start when trying to understand another culture for your product? - How do you look after yourself when experiencing intense situations in the field? - What are the ethical considerations when studying people from less wealthy cultures? - What role does politics play when serving the people of another culture? - How do we navigate cross cultural complexity within our own countries? ====== Who is Chui Chui Tan? Chui Chui is the Founder and Director of Beyo Global, where she focuses on bringing organisations closer to their global customers. Her clients include companies such as Marriott, Spotify, Netflix, BBC and Google. Before starting Beyo Gobal in 2017, Chui Chui was Experience Strategy Director for CXPartners, a UK-based experience design consultancy, where she led engagements for clients such as Asana and eBay. Chui Chui is also the author of “A Pocket Guide to International User Research”, and has spoken at conferences and events across the world, including UX Live, eCommerce South West and at Google HQ. ====== Find Chui Chui here: LinkedIn: https://www.linkedin.com/in/chuichuitan/ Twitter: https://twitter.com/chuisquared Chui Chui’s book: A Pocket Guide to International User Research - https://amzn.to/35CLZAt Beyo Global: Website: https://beyo.global/ Global Design Guide: https://beyo.global/global-design-guide ====== Thank you for tuning in! If you liked what you heard and want more ... ... please leave us a review on Apple Podcasts (or wherever you listen). You can also follow us on our other social channels for more great UX and product design tips, interviews and insights! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Jane Davis brings epic levels of insight to this conversation about the evolution of UX research, and how it can enable product teams to build better products.    Highlights include:    - What can grizzly bears teach you about effective leadership? - How do UX researchers get product managers to listen to them? - What is the identity crisis facing UX Research? - How do we ensure that product teams are doing valid research? - What should junior UX researchers focus their efforts on?   ======   Who is Jane Davis?   Jane Davis is the Director of UX Research and UX Writing at Zoom, where she helps the company to make strategic decisions, about the direction of its business and its products.    Before joining Zoom, Jane was the Head of UX Research and Content Design at Zapier, a 100% remote-work company who’s mission is to automate workflows, freeing humans from the boring and tedious parts of their jobs.   Jane also invested several years at Dropbox. Originally starting out as a UX researcher, before becoming the Design Research Manager for Growth.    ======   Find Jane here:   LinkedIn: https://www.linkedin.com/in/janendavis/ Website: https://janendavis.com/   ====== Thank you for tuning in! If you liked what you heard and want more ... ... please leave us a review on Apple Podcasts (or wherever you listen). You can also follow us on our other social channels for more great UX and product design tips, interviews and insights! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Varun Murugesan thoughtfully unpacks the highs and lows of UX research, and tells us why it’s important to be a fruitful researcher. This episode includes: How has Karate shaped Varun’s UX research practice? What three methods are essential for UX researchers to master? How do you know when you’ve done enough research? ====== Who is Varun Murugesan? By day, Varun is an Associate Research Manager at Best Buy, one of the world’s largest retailers of consumer electronics. By night he is the Co-Founder and Head of Research of Apple & Banana, the UX research community he started with his two brothers. Apple & Banana helps to educate both non-researchers, such as PMs, designers, and engineers, as well as new UX researchers, on how to improve their research skills through simple, insightful, and well designed content.   Before Best Buy, Varun was a UX Researcher at Facebook. There, he helped the business to understand the future of Facebook Groups, a product that - at the time - had almost 1 billion users. ====== Find Varun here: LinkedIn: https://www.linkedin.com/in/varunsmurugesan/ Twitter: https://twitter.com/varun_murugesan Apple & Banana: Website: https://www.appleandbanana.org/ Twitter: https://twitter.com/AppleBananaUX LinkedIn: https://www.linkedin.com/company/apple-banana/ Book (upcoming): https://www.appleandbanana.org/bookwaitlist ====== Thank you for tuning in! If you liked what you heard and want more ... ... please leave us a review on Apple Podcasts (or wherever you listen). You can also follow us on our other social channels for more great UX and product design tips, interviews and insights! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Toby Delamore speaks about the importance of coaching, mentoring and peer learning for product professionals, and shares ideas on enhancing collaboration. This episode includes: What is COLAB and what problem is it seeking to solve? Why is it important for team members to be aligned on outcomes? How can you get a difficult stakeholder onboard with your ideas? ====== Who is Toby Delamore? Toby is the Co-Founder of COLAB, a global community of hand-picked product professionals, who are committed to life-long learning.  Toby is also a Product Manager at Xero, where he provides product leadership to a cross-functional team of over 20 talented people, as part of a global small business accounting product that is used by over 2 million people. Before joining Xero, Toby was a Product Manager at Roam Digital, one of New Zealand’s largest and leading full-service digital consultancies. He also invested several years at Trade Me, New Zealand’s equivalent of eBay. ====== Find Toby here: LinkedIn: https://www.linkedin.com/in/toby-delamore-704aa63b/ Twitter: https://twitter.com/tobydelamore/ COLAB: Website: https://colabcohorts.com/ LinkedIn: https://www.linkedin.com/company/colabcohorts/ ====== Thank you for tuning in! If you liked what you heard and want more ... ... please leave us a review on Apple Podcasts (or wherever you listened). You can also follow us on our other social channels for more great UX and product design tips, interviews and insights! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Carlos Gonzalez de Villaumbrosia speaks frankly about his entrepreneurial journey, and shares what it takes to make it as a product manager. This episode includes:    What traits or mindsets to successful product managers share? How can product managers most effectively demonstrate their value? Why is the Product School community so important to Carlos?   ======   Who is Carlos Gonzalez de Villaumbrosia?   Carlos is the Founder and CEO of Product School, the world’s largest and leading provider of product management training, delivering over 200 courses and 1,000 events a year! It is also the world’s largest product management community, with over 1 million members.   In 2017, Carlos co-authored and published The Product Book, a guide for becoming a great product manager. Since its release, it has been downloaded over 200,000 times, and translated into four languages.   Before starting Product School, Carlos was founded Floqq, which became the largest online education marketplace for Spanish and Portuguese speakers.   ======   Find Carlos here:   LinkedIn: https://www.linkedin.com/in/villaumbrosia/ Twitter: https://twitter.com/villaumbrosia   Product School:   Website: https://productschool.com/ Conference: https://productschool.com/productcon/   Carlos’ book:   The Product Book: How to Become a Great Product Manager - https://amzn.to/3fXze9D   ======   Thank you for tuning in! If you liked what you heard and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Jared Spool asks whether organisations can really afford the cost of bad UX, and shares some practical methods for increasing design literacy. This episode includes:   What is the UX tipping point and how do we get our organisations there? How do you make the business case for investing in UX and UX research? What is immersive exposure and why is it critical for building design capability?   ======   Who is Jared Spool?   Jared is Co-CEO and Maker for Awesomeness - yes, that’s his actual job title - at CenterCentre, the user experience design school that he co-founded in 2012. Through CenterCentre, Jared is helping to create the next generation of industry-ready user experience designers.   In 1988, Jared founded User Interface Engineering (often referred to in UIE), a UX consultancy that for nearly 28 years conducted primary research, on how to create great user experiences through delightful products and services.    Jared is a regular blogger, media-commentator, and the author of the formative book, Web Site Usability: A Designer’s Guide. He is often referred to as one of the most effective and knowledgeable communicators on the subject of UX.   ======   Find Jared here:   LinkedIn: https://www.linkedin.com/in/jmspool/ Website: https://www.uie.com/ Twitter: https://twitter.com/jmspool   Center Centre:   Website: http://centercentre.com/ Blog: https://www.centercentre.com/blog/   Jared’s books:   Web Site Usability: A Designer's Guide -  https://amzn.to/3vLZWHU   Web Anatomy: Interaction Design Frameworks That Work -  https://amzn.to/34IaFak   User-Centered Web Site Development: A Human-Computer Interaction Approach - https://amzn.to/2TtGUHU   ======   Thank you for tuning in! If you liked what you heard and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Teresa Torres provides a clear and compelling argument for continuous discovery, and shares practical approaches for making it happen. This episode includes:   What is continuous discovery and why is it important? How do you design great customer interview questions? Why do teams find it difficult to truly solve customer problems?   ======   Who is Teresa Torres?   Teresa is an internationally acclaimed author, speaker, product discovery coach, and is the principal of Product Talk.   She has worked with hundreds of product teams, at companies of all sizes, including Spotify, CapitalOne and Snagajob. Teresa has also trained over 7,000 people in how to conduct world-class product discovery.   Teresa holds a BA in Symbolic Systems from Stanford University, and a Master of Science in Learning & Organisational Change from Northwestern University.   ======   Find Teresa here:   LinkedIn: https://www.linkedin.com/in/teresatorres/ Website: https://www.producttalk.org/ Twitter: https://twitter.com/ttorres   Teresa’s book:   Continuous Discovery Habits - https://amzn.to/3vCKXA0   ======   Thank you for tuning in! If you liked what you heard and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Whitney Quesenbery makes the case for strengthening democracy through design, and shares how she’s making this happen. This episodes includes:   What is Civic Design and why is it important? How is democracy a design problem? What impact can good design have on elections?   ======   Who is Whitney Quesenbery?   Whitney is the co-founder and Director of the Center for Civic Design - a non-profit UX consultancy, working to "ensure voter intent through design". She serves on numerous advisory boards, including The Center for Tech and Civic Life, VotingWorks, and The Participatory Budgeting Project.    And, among many other things, she is also the co-creator of the first course on Election Design, for the University of Minnesota and the author of three books on UX.   Before starting the Center for Civic Design, Whitney invested over 23 years solving complex problems, as a consulting UXer, for organisations like the National Cancer Institute, the New York Times, and Sage Software.   ======   Find Whitney here:   LinkedIn: https://www.linkedin.com/in/whitneyq/ Website: https://civicdesign.org/ Twitter: https://twitter.com/whitneyq   Center for Civic Design:   Field Guides to Ensuring Voter Intent - https://civicdesign.org/fieldguides/ Projects - https://civicdesign.org/projects-2/ Showcase - https://civicdesign.org/showcase/   Whitney’s books:   A Web for Everyone: Designing Accessible User Experiences - https://bit.ly/2T9EOwJ Storytelling for User Experience: Crafting Stories for Better Design - https://bit.ly/3bMLlUs Global UX: Design and Research in a Connected World - https://amzn.to/3vjRWh1   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Andrew Tokeley (Tokes) shares the importance of a clear strategy, a collaborative culture and outstanding leadership in enabling product success, including:   How do you build great relationships with others, without doing everything they ask for? Although strategy is hard to define, what does a good one look like in practice? Why is Product Management the art of managing disappointment?    ======   Who is Tokes?   Tokes is one of New Zealand’s most respected independent product leadership coaches, advisors, and community builders. Back in 2009, he joined Xero, the cloud-based accounting platform, as their first product manager. Over the following six years, he went on to scale the product team from 20 people, in a single office, to over 400 people, across six offices, in 4 countries.   Tokes is the founder of the country’s first Product Tank meetup, which he still coordinates, and that now has over 2,000 members. He also recently he become the operating partner responsible for Product at Movac, one of New Zealand’s most successful venture capital firms.   ======   Find Tokes here:   LinkedIn: https://www.linkedin.com/in/andrewtokeley/ Website: https://www.andrewtokeley.com/ Twitter: https://twitter.com/andrewtokeley   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Robbie Allan gives a frank account of what it takes to succeed, as a product manager, at some of the world’s best product companies, including:   Why did Robbie create virtual unicorns at Zynga and what impact did they have? How does a product manager achieve great outcomes without direct control?  Why should you care about jobs users are doing that are not central to your product?    ======   Who is Robbie Allan?   Robbie was, until recently, a Group Product Manager at Intercom, the world’s leading business conversation platform, where he was responsible for a product portfolio worth over $100 million in ARR. Prior to joining Intercom, Robbie led the mobile product team at Survey Monkey.    Robbie holds an MBA from UC Berkley and his writing on Product Management has been featured in Forbes, Fortune, AdWeek, USA Today, and on the front-page of Reddit.   ======   Find Robbie here:   LinkedIn: https://www.linkedin.com/in/robbieallan/ Twitter: https://twitter.com/robbiedigi Blogs: https://www.intercom.com/blog/author/robbieallan/   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Lou Rosenfeld, UX’s master publisher, curator and convener, and founding mind of the discipline of information architecture, reflects on 30 years in the field, including:   ⭐️ Why has Lou made it his life’s mission to bring people together?  ⭐️ What advice does Lou have for prospective authors, before they start writing? ⭐️ What is a moment prison and how do you get out of one?   ======   Who is Louis Rosenfeld?   Lou is the Founder and Publisher of Rosenfeld Media, a company responsible for surfacing and sharing the expertise of dozens of world-class UXers through publishing their books, curating specialist communities, and convening global conferences.   He is also widely considered to be one of the founders of Information Architecture, a result of being a co-author of “Information Architecture for the World Wide Web” - often referred to as the “IA Bible”.   ======   Find Lou here:   LinkedIn: https://www.linkedin.com/in/louisrosenfeld/ Twitter: https://twitter.com/louisrosenfeld   Rosenfeld Media:   Website: https://rosenfeldmedia.com/ YouTube: https://bit.ly/3uTmqWC Podcast: https://soundcloud.com/rosenfeld-media LinkedIn: https://www.linkedin.com/company/rosenfeld-media/ Twitter: https://twitter.com/RosenfeldMedia   ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/  

Kate Towsey shares some of the experiences that have shaped her career and goes deep into the research ops journey she’s been leading at Atlassian.   Why did Kate leave contracting in London for a gig at Atlassian's Sydney office? How did an early mistake help Kate to find the key to scaling Research Ops? What is Kate’s Candy Floss vs. Carrots theory of research?   ======   Who is Kate Towsey?   Kate is the Research Ops Manager at Atlasssian, and the founder of the 8000+ strong ResearchOps Community. Before moving from London to Sydney in 2018 to join Atlassian, Kate pioneered Research Operations at the UK’s Government Digital Service (GDS), where she designed and delivered their first user research lab, AV repository and participant panel. Kate is currently writing a book called “Research At Scale: The Research Operations Handbook”, which will be published by Rosenfeld Media sometime in 2022.    ======   Find Kate here:   Website: http://www.katetowsey.co.uk/ LinkedIn: https://www.linkedin.com/in/katetowsey/ Twitter: https://twitter.com/katetowsey YouTube: https://bit.ly/31HGazN   ResearchOps Community https://researchops.community/   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Dr. Stephanie Marsh unpacks a range of important UX research and research ops topics, as well as her experience of being bullied in the work place (that’s brave).   Why did Stephanie move from UX Research into Research Ops? How do you decide what to focus on when starting with Research Ops? What are some behaviours to watch out for at work that might be bullying?    ======   Who is Stephanie Marsh?   Stephanie is the UX Research Operations Manager at Springer Nature Group - the 175 year old publisher of the world-renowned Nature journal, as well as Scientific American. Before joining Springer, Stephanie was the Head of User Research and Analysis at the United Kingdom’s Government Digital Service. She is the author of “User Research: A Practical Guide to Designer Better Products & Services”, an incredibly useful reference for researchers.   ======   Find Stephanie here:   Medium: https://slmarsh81.medium.com/ LinkedIn: https://www.linkedin.com/in/stephanie-marsh-505b7719/ Twitter: https://twitter.com/Steph_Marsh81   Stephanie’s book:   User Research: A Practical Guide to Designing Better Products and Services Kogan Page - https://bit.ly/3rsieuH   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Marty Cagan, the legendary product management coach, thinker and author, shares his story and his thoughts on what it takes to build great products, including:   What does Marty ask CEOs when they call him with a product management problem? What’s the difference between a team that’s empowered and one that isn’t? How do you know if someone is an asshole or if they just think differently?   ======   Who is Marty Cagan?   Marty is one of the - if not the - most influential people in product management. He is the author of two incredibly successful books - Inspired and Empowered - both of which are essential reading for people in product. Before founding the Silicon Valley Product Group in 2002, Marty held senior leadership roles at HP, Netscape and eBay, where he worked closely with some of the most well-known names in technology, including Ben Horowitz and Mark Andreessen.   ======   Find Marty here:   Website: https://svpg.com/ Blog: https://svpg.com/articles/ LinkedIn: https://www.linkedin.com/in/cagan/ Twitter: https://twitter.com/cagan   Marty’s Books:   Empowered: Ordinary People, Extraordinary Products Amazon - https://amzn.to/3mdtn1v   Inspired: How to Create Tech Products Customers Love Amazon - https://amzn.to/3cJ7JPO   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Kanhika Nikam speaks about the challenge researchers face when trying to be without bias while also being human, plus much more!   What was it like being mentored by David Kelly, founder of IDEO? How can you identify your bias when working on a project? What are foundational values and what are heightened values?   ======   Who is Kanhika Nikam?   Kanhika is the Experience Design and Research Lead at Springload, one of New Zealand’s largest digital experience agencies. She holds a Bachelor of Design, from MIT Institute of Design in Pune, India, as well as a Masters of Design from Stanford University. Kanhika has tackled many interesting and challenging design problems, including voice-assisted healthcare systems, airplane cabin experiences, and educational tools for preschoolers.   Correction: Kanhika has 10 years of experience, not 12.   ======   Find Kanhika here:   Website: http://www.kanhika.com/ LinkedIn: https://www.linkedin.com/in/kanhika/ Twitter: https://twitter.com/Kanhika   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Steve Krug reflects on 30+ years of contribution to the field of UX, including two best-selling books, in this wide-ranging conversation.   How did Steve’s present the findings of his first UX research report?   What is the greatest usability challenge we face as a society? What has Steve realised about procrastination?   Who is Steve Krug?   Steve is a former usability consultant and author of the world-famous UX book, “Don’t Make Me Think: A Common Sense Approach to Web (and Mobile) Usability”, which is now in its third edition and has sold over 600,000 copies - in 20 languages. For over 25 years Steve worked as as usability consultant, through his firm Advanced Common Sense, where he helped clients including Apple, Bloomberg, Lexus, NPR, and the International Monetary Fund, to remove friction from experiences.   ======   Find Steve here:   Website: http://stevekrug.com/ Twitter: https://twitter.com/skrug   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

This is a special archived episode of Brave UX. Marisa Sires shares the story of her rapid ascent from client services to VP Product at Gigya and her many learnings since, including… ⭐️ How does Marisa enable her team to make great products? ⭐️ What is the greatest risk to the success of a product? ⭐️ How can women in tech better navigate the landscape to succeed? ====== Who is Marisa Sires? Marisa is the SVP of Product at Alfred, where she's helping to build the future of living. She was previously VP of Product at BuildingLink. A wickedly sharp product leader, in 2011 Marisa joined customer identity startup Gigya as a Client Services Manager and within five years she had risen to be VP of Product, leading her team to deliver what was widely recognised as a best in class product.  Marisa is also a strong voice and helping hand for women in technology. She actively mentors other women through several organisations, including as a founding member of CHIEF. ====== Find Marisa here: LinkedIn: https://www.linkedin.com/in/msires/ Medium: https://medium.com/@marisa.sires Twitter: https://twitter.com/mas2124 ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Laura Klein reflects on the lessons learned from over 20 years of working in and consulting to Silicon Valley tech startups, including…   ⭐️ Why do organisations resist UX research? ⭐️ What needs to be in place to maximise the value of UX? ⭐️ How did Eric Ries (author of The Lean Startup) shape her thinking?  ⭐️ Do teams have to be happy to be effective in making great products? ⭐️ What do user researchers need to understand about product managers?     Who is Laura Klein?   Laura is the Principal of Users Know and one of the most well known personalities in the worlds of UX and product. She has worked as a UX designer, product leader and engineer. Laura is the author of “UX for Lean Startups” and “Build Better Products” and the co-host of the podcast “What Is Wrong With UX”. Both of her books have had a profound impact on the way that product people go about creating value for users and their organisations.   ======   Find Laura here:   LinkedIn: https://www.linkedin.com/in/lauraklein2/ Website: https://www.usersknow.com/ Blog: https://www.usersknow.com/blog Medium: https://medium.com/@lauraklein Twitter: https://twitter.com/lauraklein   Listen to Laura’s podcast - What Is Wrong With UX:  https://www.usersknow.com/podcast   Treat yourself to a copy of Laura’s books…   Build Better Products: A Modern Approach to Building Successful User-Centred Products https://bit.ly/3ssmLOP   UX for Lean Startups: Faster, Smarter User Experience Research and Design https://amzn.to/3dQCnHC   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Paul Stonick shares with us some of the lessons he’s learned in over 20+ years leading design teams at large companies, including…   What is Paul’s advice to new or aspiring design leaders? How important is the language we use in enabling positive change? What are the essential ingredients for radical innovation in a corporate environment?    Who is Paul Stonick?   Paul is a seasoned user-centred design leader and a self-described creative maverick. He has held senior design leadership positions at Avon, Viacom, Dressbarn, Barclays Investment Bank and, most recently, The Home Depot. At The Home Depot, Paul and his team were responsible for the world’s fifth largest e-commerce site, as well as the digital extensions of that business, including the consumer facing mobile app, rated the #1 mobile app in retail by Forrester in 2019.   ======   Find Paul here:   LinkedIn: https://www.linkedin.com/in/stonick/ Website: https://www.paulstonick.com/  Twitter: https://twitter.com/paulstonick   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

If you’re ready to challenge your assumptions about business, design and your career, then this is the episode for you. Ryan Rumsey gives us his perspective on some of the biggest issues facing design and designers, including: ⭐️ What is the crucial question do all designers need an answer for? ⭐️ Why do designers find it difficult to articulate their value? ⭐️ What do successful design leaders do differently? ⭐️ Why do designers feel uncomfortable about money? ⭐️ What should you do if you feel stuck in your career? ====== Who is Ryan Rumsey? Ryan is an experienced designer and has held design leadership roles at Apple, EA, Nestle and USAA. He is the CEO and Founder of Second Wave Dive, a groundbreaking new design leadership training company that’s helping designers to level up their business skills and transform their careers. Ryan is also the author of an invaluable new book, published with InVision, called Business Thinking For Designers.  ====== Find Ryan here: LinkedIn: https://www.linkedin.com/in/ryanrumsey/ Personal website: https://www.ryanrumsey.com/ Company website: https://www.secondwavedive.com/ Blog: https://www.ryanrumsey.com/writing Medium: https://medium.com/@ryanrumsey Twitter: https://twitter.com/ryanrumsey Download a FREE copy of Ryan’s book… Business Thinking for Designers https://bit.ly/2LvDEIC ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Why should researchers stop focusing on problems and start focusing on people? What is important for user researchers to know about bias (their bias)? And why does Steve have a museum of foreign groceries in his home? In this episode we take a deep-dive with Steve Portigal into how he thinks about research, the struggles he sees internal research teams going through, and how he’s adapting to changes in the industry.   Steve is one of the most experienced, effective and well known user researchers on the planet. In his 20+ years as Principal of Portigal Consulting, he has run research studies - interviewing hundreds of people - for organisations such as eBay, Hewlett-Packard, Microsoft, Nike, PayPal, and Sony. Steve’s a regular blogger and podcaster, as well as the author of two widely praised books on user research - “Interviewing Users” and “Doorbells, Danger, and Dead Batteries”.    ======   Find Steve here:   LinkedIn: https://www.linkedin.com/in/steveportigal/ Website: https://portigal.com/ Blog: https://portigal.com/blog/ Medium: https://medium.com/@steveportigal Twitter: https://twitter.com/chittahchattah   Listen to Seve’s podcast - Dollars to Donuts:  https://portigal.com/podcast/    Treat yourself to a copy of Steve’s books…   Interviewing Users: How to Uncover Compelling Insights https://bit.ly/2YVPEG9   Doorbells, Danger, and Dead Batteries: User Research War Stories https://bit.ly/2MwhxCs   ====== Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

What’s better, the Internet that was or the Internet that is? How can adopting a ‘designers mindset’ break the extremes of denial and despair? How do you introduce news that disagrees with the status quo, without getting fired? John Bell gives his perspectives on some tough topics and more. If you are interested in addressing disinformation and abuse on social media, there’s also something special in here for you.   Jon is a product designer who has worked for some of the most well-known tech companies in the world. While at Microsoft, Jon was the Senior UX Design Lead for Windows Phone’s first party apps. At Twitter he dedicated himself to making the app more accessible and led the design for features aimed at reducing abuse and disinformation. Jon recently joined Replay.io, as the Founding Designer, a startup building a new generation debugger.    ======   Find Jon here:   LinkedIn: https://bit.ly/2KAdjZp Blog: https://jonbell.medium.com/ Website: http://lot23.com/ Design Explosions: https://bit.ly/3nMlOPo Books: https://bit.ly/3piKQ99 Beating Disinformation (videos): https://bit.ly/2Kwe1Xz   Have a question for Jon? Write him an email - jb at lot 23 .com   Related organisations:   Replay: https://replay.io/ Arbiter: http://arbiter.space/   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

What’s the secret to growing an amazing PM practice in just 5 years? How do you find your product’s North Star? How can analytics help you to identify behaviour to explore with UX research? Corinna Stukan, type-A super German, shares with us her answers on to above questions and much more. If you’re an aspiring product manager or a UX researcher who wants to understand product managers better, this is for you!   Corinna is the VP of Product at Roam Digital, one of New Zealand’s largest and most awarded full-service digital consultancies. In just five short years, Corinna went from the only product manager to leading a product management team of 17 people. Having been both a developer and a UX designer, before becoming a product manager, Corinna brings a unique mix of experience to this conversation and to her practice.   ======   Find Corinna here:   LinkedIn: https://www.linkedin.com/in/corinna-stukan/ Blog: https://www.productandsystems.com/ Twitter: https://twitter.com/stuukkii   Related organisations:   Roam Digital: https://roamdigital.com/ Villo: https://www.villo.io/ Product League: https://productleague.com/   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/