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Robert "Bo" Brabo and Luke Carignan
The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!
#23 - Controlling Healthcare Costs: A Return-on-Investment Approach with Greg Maras
On this episode of The ASHHRA Podcast, we hear from Greg Maras, an experienced healthcare HR executive with an outcomes-based wellness program approach focused on real numbers for controlling healthcare costs and providing a healthier environment for employees. Greg shares insights on tackling healthcare costs and underutilization of health services, such as regular check-ups and preventative screenings, which can lead to undetected illnesses. He also emphasizes the importance of evidence-based wellness programs and measuring health to make an impact. Additionally, Greg talks about his experience with musculoskeletal health and shares personal anecdotes involving his family and avoiding healthcare costs. Tune in to this episode to gain insightful knowledge on wellness programs, employee healthcare, and the impact of addressing health markers.This episode is sponsored by Keep Financial. Fix your sign-on bonus, relocation expense, and tuition reimbursement problems with Keep Financial. Ease administration, engage your physicians, nurses, and credentialed professionals, collect what’s owed - with the only fully digital, headache-free compensation platform. Keep enables you to solve your recruitment and retention challenges with the only fully automated offering for upfront compensation earned over time. Your providers get access to compensation immediately but are continually engaged as they earn it, with automated messages on bonus progress and milestones. Keep allows you to optimize cash flow, AR management, defer taxes, and automate collections. If your organization already offers incentives like sign-on bonuses, relocation expenses, or tuition reimbursement - check out how Keep can make these variable compensation programs more effective at keepfinancial.com/ASHHRA.Support the show
22:0908/06/2023
#22 - The Correlation Between Employee and Patient Experience in Healthcare
On this episode of The ASHHRA Podcast, featuring Bo & Luke of The Bo & Luke Show, discuss the unique nature of the healthcare industry and how the employee experience directly affects the patient experience. They are joined by Tim Juergensen, Chief Employee Experience Officer at Covenant Health, who shares his journey from a musician to corporate leadership roles, and emphasizes the importance of self-awareness, humility, and lifelong learning. Bo also highlights the transferable skills of musicians and the concept of "Mission First, People Always" for achieving excellent patient care. They discuss real-life examples of improving employee experience leading to better patient experience and the importance of giving staff members a voice. Tune in to gain valuable insights for improving employee and patient experiences in the healthcare industry.This episode is sponsored by Keep Financial. Fix your sign-on bonus, relocation expense, and tuition reimbursement problems with Keep Financial. Ease administration, engage your physicians, nurses, and credentialed professionals, collect what’s owed - with the only fully digital, headache-free compensation platform. Keep enables you to solve your recruitment and retention challenges with the only fully automated offering for upfront compensation earned over time. Your providers get access to compensation immediately but are continually engaged as they earn it, with automated messages on bonus progress and milestones. Keep allows you to optimize cash flow, AR management, defer taxes, and automate collections. If your organization already offers incentives like sign-on bonuses, relocation expenses, or tuition reimbursement - check out how Keep can make these variable compensation programs more effective at keepfinancial.com/ASHHRA.https://keepfinancial.com/ASHHRA/Support the show
18:5001/06/2023
#21 - Making Data-Driven Decisions for Diversity and Inclusion in Healthcare HR
On this episode of The ASHHRA Podcast, we hear from James Barron, Director of Equity and Inclusion at UNC Health in North Carolina. The hosts Luke Carignan and Bo Brabo discuss with James the various aspects of equity and inclusion at UNC Health. James shares insights on data-driven decisions for diversity, how employee resource groups can lead to better engagement and retention, and the importance of creating a values-based framework. Along with this, the hosts point out that improving listening skills is necessary for better communication with patients, employees, and customers. Moreover, the episode features how UNC Health is actively working towards creating a representative workforce and promoting equity and inclusion in various aspects. James also highlights the significance of presenting solutions to executives while focusing on creating a lasting impact. Tune in to this informative episode to hear more about James's personal connection with UNC Health and his professional experiences at various healthcare institutions.This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR! Support the show
27:2925/05/2023
#20 - Changing Lives for Good: Innovating for Employee Well-Being in the Workplace with Dr. Jeff Jacques
As a physician executive leader and entrepreneur with over 20 years of experience in digital health, Jeff Jacques, MD, has made significant contributions to the development of products and services that deliver personalized support for individuals experiencing complex care journeys. As the current Chief Medical Officer at Virgin Pulse, Dr. Jacques has taken a lead role in enhancing the behavior science approach of the company.A key focus of Dr. Jacques' work at Virgin Pulse is ensuring alignment with member and market needs. His experience in sales-focused roles in well-known companies such as Cigna, Lark Health, and BioIQ, has given him deep insights into the importance of understanding and meeting the needs of customers. Dr. Jacques' expertise in this area has helped Virgin Pulse to build products and services that address the specific needs of its customers, resulting in impressive engagement rates and high customer satisfaction levels.Dr. Jacques' entrepreneurial spirit has also been a contributing factor to his success in digital health. He has a keen interest in exploring additional ways that Virgin Pulse's unique capabilities can be utilized to simplify and support the member journey. This approach has resulted in the development of out-of-the-box programs that are tailored to meet individual needs versus one size fits all solutions.One of Dr. Jacques' key attributes is the ability to integrate his knowledge as a physician with his business expertise to create innovative solutions. His focus on delivering value or ROI by metricizing everything and engaging people has resulted in an ecosystem of over 70 partners to support specific needs of employers. To ensure that his team continuously looks for ways to improve and integrate new services based on data and identifying areas others are not doing well, quarterly consultations with customers are held to identify specific needs and partners are brought in under one service agreement.Dr. Jacques is a thought leader who has spoken at numerous conferences and taught medical students about the benefits of wellness programs. He understands the importance of sharing clinical knowledge and helping HR professionals and their clients to communicate and encourage employee participation in such programs. Dr. Jacques' remarkable achievements in digital health and his approach to leadership have earned him a reputation as a thought leader in the industry.This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR! Support the show
39:1718/05/2023
#19 - The Evolution of Culture: Articulate Your Vision for the Future with Kris Baird
Kristin Baird is a highly respected thought leader in healthcare, leveraging her extensive 25-year background in patient care, healthcare marketing, business development, and administration to drive impactful change across the industry. As President of the Baird Group, Kristin's unwavering dedication to service excellence has earned her a reputation as a talented speaker and consultant, helping healthcare organizations worldwide to achieve their strategic goals and elevate their standards of care.Kristin's impressive academic credentials include a Bachelor of Science in Nursing from the University of Wisconsin-Madison and a Master's in Health Services Administration from Cardinal Stritch University in Milwaukee, WI. Her thought-provoking insights and pioneering strategies have been widely recognized and shared through her extensive body of work, including the groundbreaking titles You Make the Call! Healthcare's mandate for post-discharge follow-up, Raising the Bar on Service Excellence: The healthcare leader's guide to putting passion into practice, Reclaiming the Passion: Stories that celebrate the essence of nursing, and Customer Service in Health Care: A grassroots approach to creating a culture of service excellence.Through her visionary leadership and unwavering commitment to healthcare excellence, Kristin Baird has become a sought-after thought leader and trusted advisor, driving positive change, and delivering transformative results for healthcare organizations worldwide.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit. Support the show
41:3511/05/2023
#18 - Taylor Hamilton: Revolutionizing Healthcare with Customer-Centric Innovation and Digital Transformation
Taylor Hamilton is an exceptional thought leader who has made remarkable contributions as the Senior Vice President and Chief Consumer Officer at Ballad Health. Through her visionary leadership, she has redefined the healthcare landscape by fostering a culture of innovation and implementing groundbreaking strategies that have revolutionized the consumer experience.As the driving force behind Ballad Health's consumer experience, Taylor’s key priority is to create a seamless and personalized customer journey through traditional and innovative digital solutions. She is deeply committed to listening to the needs of consumers and physicians and leveraging those insights to develop new and innovative interactions with patients and families. Her vision is to empower patients with digital health literacy, ensuring they have access to the latest healthcare technologies.In her role, Taylor has been responsible for developing and implementing a range of successful marketing, communications, community relations, media relations, and digital strategies. Her expertise and strategic approach have been instrumental in driving Ballad Health's growth and success.Taylor holds a Master's in Biotechnology Enterprise from Johns Hopkins University and a Bachelor of Communications from The University of Florida. Her academic achievements and extensive experience make her a highly respected thought leader in the healthcare industry. Through her innovative leadership and vision, she has set a new standard for the healthcare industry and inspired a generation of leaders to embrace digital innovation and customer-centricity. This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR! Support the show
36:3304/05/2023
#17 - Unleashing the Power of Employment Law: Meet Barbara Hoey!
Barbara Hoey is a powerhouse attorney with over 30 years of experience, specializing in all areas of employment law. She fearlessly defends her clients, ranging from large corporations to non-profits, in high-profile single-plaintiff, multi-plaintiff, and class action litigation cases. With her vast industry knowledge spanning healthcare to education,Barbara provides timely, practical advice to her clients in the face of complex employment issues. She has secured more than a dozen victories in cases involving discrimination, the ADA, and whistleblower protection. Notably, she has also triumphed in litigations involving breach of non-compete agreements and theft of trade secrets.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR! Support the show
33:3627/04/2023
#16 - "Keith Minnis, Senior Healthcare Executive & HR Pro, Shares Top Leadership Strategies in Latest Podcast Episode"
In today's ever-evolving healthcare landscape, effective leadership is paramount to drive organizational and operational performance. As such, we are thrilled to welcome Keith Minnis, a highly accomplished Senior Executive Leader & Human Resources Professional with over 30 years of experience in complex matrix healthcare systems, as our esteemed guest on the latest episode of our podcast.With a proven track record of success in human capital management, merger & acquisitions, talent acquisition, employee engagement & retention, and Lean healthcare applications, Keith is a true thought leader in the realm of healthcare leadership. His insights and expertise are invaluable for healthcare leaders seeking to elevate their leadership skills and stay ahead of the latest trends in the industry.Don't miss this opportunity to gain invaluable knowledge and insights from one of the most respected leaders in healthcare. Tune in now to our latest podcast episode and take your healthcare leadership game to the next level.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR! Support the show
37:5920/04/2023
#15 - 🌟 Opening the ASHHRA23 Keynote: Steve Cadigan!
ASHHRA23 Keynote Speaker, Steve Cadigan, has worked with some of the biggest names in tech and finance, including Google, Salesforce, The Royal Bank of Scotland, and the BBC. His expertise is so sought after that top VC and consulting firms like Andreessen Horowitz, Sequoia, KKR, and McKinsey regularly tap him for insights. But it's not just Steve’s clients who think highly of him - the teams and organizations he’s built throughout his career have been recognized as exceptional performers by publications like the Wall Street Journal and Fortune magazine. And in 2021, Steve was recognized as one of the top 200 global thought leaders in the world of people and talent. With a track record like that, it's no wonder Steve is in such high demand.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR! Support the show
51:4613/04/2023
#14 - Uncovering Cutting-Edge Solutions with Jonathan Ainsley
Jonathan Ainsley is the founder and CEO of Investinu (invest in you), a cutting-edge platform designed to empower business mentors, coaches, wellness champions, and counsellors to achieve scalable, sustained, and powerful outcomes. Jonathan is a multifaceted thought leader and business mentor with a keen eye for strategic innovation. Jonathan has been working and presenting to HR groups to help them create healthy habits, set and achieve their goals, and benefit their lives overall. Luke, what an incredible recipe to share with our healthcare HR audience whom we know, are at the forefront of some of the most challenging issues facing the healthcare industry today.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR! Support the show
36:2006/04/2023
#13 - Success Meets Strategic Vision: Meet Amy Mackenroth & Laurie Rowe
With almost 20 years of experience, Amy Mackenroth is truly a force to be reckoned with in the fields of workforce development, higher education, and academic medicine. Her impressive work history and exceptional foundation of knowledge and expertise makes her the perfect candidate to lead teams and projects focused on talent development, credentialing, and more. Laurie Rowe, a credentialing industry veteran with more than two decades of experience. She is an expert in representing national testing organizations, trade associations, and certification and accreditation bodies in various industries. Her strategic vision and insights are the secret sauce behind her unparalleled success in building and managing coalitions and corporate partnerships.EPISODE TIME HACKS· The success of apprenticeship programs. 8:44· The process of setting up an apprenticeship program for hospitals. 11:44· The competency and certification models. 18:22· Work-based learning programs for healthcare. 24:59· Competency-based apprenticeships. 28:04· Career pathways for apprenticeships. 36:33ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR! Support the show
48:4030/03/2023
#12 - Get to know Amy Katnik, the COO at ApolloMD 🙌
We are delighted to have Amy Katnik, the dynamic Chief Operating Officer at ApolloMD, join us on The ASHHRA Podcast. Her 32-year career journey has certainly been captivating, and her expertise is vast. Known for her exceptional responsiveness, Amy has broken barriers as the group's first non-clinical and female executive. Her command over Apollo MD's diversified service lines, such as emergency medicine, hospital medicine, anesthesia, scheduling, recruiting, medical staff services, billing, and customer solutions, is truly remarkable. Indeed, it seems there isn't anything she can't do at Apollo MD.EPISODE TIME HACKSHow did you decide to work in healthcare? 1:15Proactively reaching out to others. 3:30How do you communicate with physicians? 6:12How to set the guardrails for the new organization. 10:55Leadership and influencing before influencing. 13:44Shifting the culture to reflect a physician-friendly environment. 15:51Creative ways to take care of patients. 24:49ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR! Support the show
31:4623/03/2023
#11 - Geoffrey Roche: Getting to the Core of Workforce Development
Geoffrey Roche, Senior Vice President of Core Education PBC’s National Health Care Practice & Workforce Partnerships, joined the show to talk workforce development and more.Geoffrey is an inspirational leader who believes in empowering others through meaningful relationships. He has a bold vision and the drive to achieve great results, even when presented with challenging obstacles. His ability to create powerful collaborations enables him to think big and pursue innovative solutions for long-term success across various industries.EPISODE TIME HACKS· What is the role of Core Ed PBC? 145· What got you in to this line of work? 3:43· The challenges of the healthcare workforce. 5:32· Supporting upskilling and career mobility. 10:22· The importance of culture in healthcare. 12:45· The importance of having a Chief Learning Officer. 15:10· How much does data analytics play into the work they do? 19:36· Strategies for improving employee retention. 22:19· What does leadership mean to you? 25:21ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!This podcast episode is sponsored by Kelley Drye and Warren, a powerhouse law firm with the heart of a boutique! Support the show
30:3616/03/2023
#10 - Transforming Healthcare Through Inspiration with Dr. Matt Primack
Healthcare is experiencing a massive transition and transformation. It can be difficult to know where to turn for leadership and guidance. In this episode with Dr. Matt Primack, President of Advocate Condell Medical Center, Matt provides the inspiration and information you need to move your organization forward.In this episode, Matt shares a very personal story as an example of how we can better integrate work and family in order to achieve harmony. He also discusses the importance of gratitude for healthcare HR professionals. This is a thought-provoking episode that will help you rethink the way you approach healthcare.EPISODE TIME HACKS (see chapters to jump straight there)· Introduction of today’s guest. 0:06· Transition and transformation of healthcare. 3:01· Leading by inspiring people to be great. 7:28· Crisis playbook for the future. 10:16· Taking an internal audit of your own organization. 13:58· Calm yourself and your team down. 16:21· Mentorship is a focus. 21:41· The importance of integrating work and family. 24:16· More birthdays, more birthdays. 32:04ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR! Support the show
38:3609/03/2023
#9 - Hear how “I CARE” values shape Hospital Culture!
From humble beginnings as critical care nurses at the Cleveland Clinic to senior-level executives in Houston Methodist's healthcare system, Carole Hackett, CHRO, and Tom Vernon, Chief Experience Officer, are well equipped with knowledge from both operational and business perspectives. In this episode they discuss how their "I CARE" values (integrity, compassion, accountability, respect, and excellence, shape hospital culture and share methods for rolling out expectations that promote a culture worthy of emulation. EPISODE TIME HACKS· The importance of culture and values.2:36· The importance of hiring for fit and culture. 11:58· Redefine who we are and why we do this. 17:01· Work-life balance… NO; just LIFE. 22:29· How leaders can start getting quick wins. 25:42· Key indicators of success; employee engagement. 31:19· Best practices for building a values-based culture. 36:28· How to help people understand what works. 42:08ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR! Support the show
49:1602/03/2023
#8 - Your weekly dose of straight talk on the healthcare industry with Jeremy Sadlier!
Welcome to The ASHHRA Podcast featuring Jeremy Sadlier – a must-listen for discerning professionals in the hospital and health care industry.Jeremy is a highly respected leader with an extensive background in healthcare operations, legal compliance, and leadership coaching. He has proven his proficiency time and again through successful initiatives that have propelled organizations forward while remaining compliant with labor laws. Utilizing his insights into the changing landscape of the healthcare sector, Jeremy can provide you with invaluable guidance on how to best leverage your resources.EPISODE TIME HACKS (direct links in "CHAPTERS" tab)· The importance of sharing what’s working. 1:18· The city of Charlotte. 3:10· How is Charlotte becoming a healthcare hub? 5:29· How many sessions are there for the conference? 7:36· What people get out of the conference. 10:05· Mentorship and mentorship opportunities. 12:06· What to expect from ASHHRA23. 17:02ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!Support the show
20:0423/02/2023
#7 - How To Improve Efficiency & Performance with Pubali Chakravorty!
Pubali Chakravorty is an experienced executive serving as the Chief Administrative Officer at Promises Behavioral Health. She is a thought leader with over 20 years of experience in human capital management and business operations & has successfully helped organizations ready themselves for growth and expansion.Pubali is passionate about helping businesses harness the power of their workforce to achieve their goals. Her approach is tailored to each situation, taking into account the unique needs and challenges of her team and the company as a whole.Drawing on her extensive knowledge and experience, this episode provides solutions that help healthcare HR leaders optimize their workforce, improve efficiency, and boost performance.EPISODE TIME HACKS· The importance of understanding how the business operates. 6:52· How important is business acumen in healthcare? 12:07· How are you going to really help your team? 17:39· Be a listener and an observer. 22:12· Do your research before you go to work. 28:29· The legal side of HR. 33:58· Where does her grit come from? 39:11· The importance of being part of other people’s success. 49:23ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR! Support the show
56:3516/02/2023
#6 - Innovative Ways To Grow Your Workforce with Susan Russell
As the Chief Nursing & Patient Safety Officer at Singing River Health System, Susan Russell brings a wealth of experience and a deep understanding of the nursing profession to her work. Susan's expertise in the hospital and health care industry spans patient safety, nursing operations and hospital administration. She is proud to have served as both a consultant and panelist on topics related to clinical operations and performance improvement, while also being recognized with awards for advocating donation, innovation and nurse/patient rights.As a leader in this space, Susan is currently serving on the Board of Directors for the Mississippi Association of Nurse Leaders - where she's using her insights to ensure nursing teams are optimally staffed and that innovative healthcare solutions are developed that result in positive outcomes for patients.EPISODE TIME HACKS· Common reasons for the nursing shortage. 2:15· What’s an ongoing shortage? 5:02· The wage index and the cost of living. 9:58· Innovative ways to grow your internal workforce. 12:16· How to start an LPN apprenticeship program. 16:33· The importance of diversity in healthcare. 19:33· How do you attract people to your area? 22:31· How much does it cost to be a travel nurse? 27:53· Advice for HR Professionals. 30:34ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you’re looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR! Support the show
38:1909/02/2023
#5 - From Ordinary to Extraordinary- Learn from Trevor Brand
Trevor Brand is a results-oriented individual making his mark on the healthcare industry, currently as COO at The Cancer Treatment Centers of America. Trevor is a trailblazer known for reviving financial performance and optimizing utilization of resources, while simultaneously elevating patient experience with quality initiatives – he is an executive that knows what it takes to elevate organizational operations from ordinary to extraordinary!ONE OF TREVORS SUGGESTIONS FOR HR LEADERS“Take it one day at a time, take it one person at a time. And really one conversation at a time. I think we've all struggled, and I struggle with it often. trying to take care of everything in one single day. And we've got 365 of those days in a year to get things accomplished and that not everything happens quickly. But the best quality sometimes really takes time to get that done. So as we're working together, really understanding the true nuances of the particular executive, really working one day at a time.”EPISODE TIME HACKS· How did you get started in healthcare? 3:37· What does access to healthcare mean? 5:52· How to synthesize your goals into a daily goal. 12:15· How did you get into this mindset shift? 16:56· How daily affirmations work with everything. 18:35· Advice for HR Leaders in healthcare. 21:08ABOUT THE ASHHRA PODCASTThe ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR! Support the show
26:4202/02/2023
#4 - Elizabeth Bruno... From Force Multipliers & Creative Partnerships, to Living in the Present!
Elizabeth (Liz) Bruno is an inspirational educator and leader at Baptist Health. With a remarkable background in teaching, training management, performance consulting and nursing leadership, Liz demonstrates her commitment to providing excellent service to others through innovative education and organization development. Her strong skills as a coach-facilitator, team builder and communicator allow her to create success across the organization. She is here for the purpose of inspiring others and helping the staff stay on top of their game. Ultimately, Liz looks to ensure that Baptist Health is one of the best health systems in the country!Episode Time Hacks:• Building a force-multiplier process. 1:45• How has the force-multiplier effect impacted the staff? Morale? 4:49• How can we be creative to get the right people in? 8:45• Creative partnerships with local universities. 11:38• What kind of partnerships do you need to find? 16:45• What you have is what you have “now.” 21:30• The power and importance of living in the present. 26:27The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR! Support the show
35:2526/01/2023
#3 - Dr. Craig Kent, CEO at UVA Health... It's All About Human Connection!
February 2020 marked an exciting time for the University of Virginia Health system when Dr. Craig Kent stepped up as Executive Vice President. UVA Health is a beacon of responsibility, respect and excellence - offering Central Virginians top-notch hospital services including trauma care, cancer treatment and heart centers plus primary & specialty clinics that reach every corner."I have always been passionate about providing excellent clinical care, research, and educational opportunities. Medicine connects and unites us all, helping us to lead happier, healthier lives every day."Episode Outline / Time-hacks· What motivated you to seek out the leadership aspect of health care? 2:28· The guiding light of clinical leadership. 4:54· Leadership is a journey of learning. 7:35· What’s the future of innovation at UVA Health? 11:43· How important is access to health care to you? 14:07· Why you need to join us in health care. 16:04The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!Support the show
18:2019/01/2023
#2 - Karmen Fittes, Chief Healthcare HR Officer at UVA Health... The Need for Radical Change
Healthcare human resources leadership is a vital role in any healthcare organization. Leaders must possess strong skills in recruitment, retention, and development of healthcare professionals. They must be adept at managing budgets, developing strategies, and leveraging technology to enhance the recruitment process.They must also have the ability to build relationships with healthcare providers, managers, and other staff, as well as to motivate and inspire healthcare professionals to perform at their best. All of these characteristics (and more) describe our guest Karmen Fittes. Karmen is the Chief Healthcare HR Officer at UVA Health. The insights she shared during our interview are invaluable for healthcare leadership across the board.Episode Outline / Time-hacks· How do you get the team on board with your vision? 4:03· The need for radical change in healthcare. 9:39· Why aren’t nurses staying? 12:20· The importance of saying “we are a great place to work.” 17:50· We’re still learning how to talk about our differences. 20:39· Leadership development at UVA Health. 22:23· Karmen’s experience with misdiagnosis. 26:55· What advice would you give to younger Karmen? 29:33· How do you get the team on board with your vision? 4:03· The need for radical change in healthcare. 9:39· Why aren’t nurses staying? 12:20· The importance of saying “we are a great place to work.” 17:50· We’re still learning how to talk about our differences. 20:39· Leadership development at UVA Health. 22:23· Karmen’s experience with misdiagnosis. 26:55· What advice would you give to younger Karmen? 29:33The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR! Support the show
35:2512/01/2023
#1 - Olesea Azevedo, Chief People Officer at AdventHealth... A Big Heart For People!
Coming from Eastern Europe at the young age of 14, Olesea Azevedo has experienced extraordinary opportunities to grow and learn the culture. Time spent with influential leaders across various industries has taught her invaluable lessons which ultimately led her to her current position as head of AdventHealth's people and culture team.It has certainly been an eye-opening journey over these past few years - one that she's grateful for each day! Now, it is a privilege for her to be able to share some of her team's amazing work at AdventHealth with you all today.Episode Outline / Time-hacks· Welcome to the show and the elevator pitch.· How do you keep the personal touch with your team? 2:15· How the pandemic forced healthcare to innovate in numerous areas. 7:07· How virtual nursing is changing the model for nursing. 11:53· How do you get the message out to your team? 15:12· Are you connecting with your leader on a weekly basis? 20:36· The big company that leads with love. 25:14· Healthcare has risen to the occasion. 26:26· How do you constantly adjust your offerings to be competitive? 31:14· Advice for young HR professionals who don’t have leadership training. 36:27The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR! Support the show
42:5109/01/2023