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Robert "Bo" Brabo and Luke Carignan
The ASHHRA Podcast is the ultimate resource for HR Leaders. Featuring weekly episodes with top healthcare professionals from around the country, Co-hosts Bo Brabo & Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, The ASHHRA Podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything Healthcare HR!
Total 123 episodes
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#123 - Building Careers With Purpose At Gillette Children's

#123 - Building Careers With Purpose At Gillette Children's

This episode of The ASHHRA Podcast features the remarkable Kit Brady, Vice President of People Strategy at Gillette Children's. Dive into our discussion with Kit as we explore inclusivity, mentorship, and the power of purpose-driven work.Episode Highlights: 1. Empowering Through Project Search: Kit shares inspiring stories of how the Project Search Program is making a tangible difference for students with disabilities. This program provides internships in various departments, helping students gain critical skills and confidence, ultimately leading to competitive employment. This initiative is close to Kit's heart, as her daughter benefited greatly from it.2. The Power of Inclusivity: Inclusivity benefits everyone—students, employees, and organizations alike. Kit reveals how Gillette Children's has embraced this principle, creating a richer, more diverse work environment that fosters growth and understanding.3. Personal Journey and Mentorship: Delve into Kit's personal career shift post-9/11, steering her towards mission-driven work. Her experiences with overcoming imposter syndrome and the importance of supportive mentors provide invaluable lessons for anyone navigating their career.4. Work-Life Balance through Better Policies: Learn about Kit's innovative email policy at Gillette Children's aimed at promoting work-life balance. Discover how these changes have positively impacted employee morale and retention.5. The Art of Effective Mentorship: Kit, alongside hosts Bo and Luke, underscores the critical role of mentorship. From building relationships with mentees to allowing them the space to grow, Kit offers practical advice on leaving a lasting legacy through mentoring.6. Recruitment with a Purpose: Kit takes us through the recruitment process at Gillette Children's, ensuring that potential hires align with their mission. The approach includes shadowing current employees and having multiple interview participants to foster a welcoming environment from day one.Why You Should Listen:This episode is a goldmine for HR professionals, managers, and anyone passionate about creating inclusive workplaces and finding fulfilling, mission-driven careers. Kit Brady’s insights aim to inspire you to take action within your organizations to support and uplift every individual.🚀 Actionable Insights:Evaluate Inclusivity Programs: Consider implementing or improving similar initiatives within your organization.Focus on Mentorship: Develop a structured mentorship program to guide new talent.Promote Work-Life Balance: Reassess policies that impact employee well-being, such as email use and off-hours communication.Connect with Kit Brady: LinkedIn ProfileWe hope this episode enriches your professional journey and empowers you to make impactful changes in your workplace.The ASHHRA Podcast Team This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show
42:4721/11/2024
#122 - From Workday Woes to Phenom Success

#122 - From Workday Woes to Phenom Success

This episode features a captivating conversation between our host, Luke Carignan, and the Director of Talent Acquisition at Franciscan Health in Indiana, Ellen Page.In this insightful episode, Ellen shares her journey of transforming the talent acquisition process at one of Indiana's largest faith-based healthcare organizations. Tune in to learn about:Technological Transitions:Discover how Ellen identified deficiencies and led her team through a significant technological shift during the COVID-19 pandemic, from Workday to Phenom.Back to Basics Approach:Understand Phenom's "back to basics" strategy and how it has streamlined the hiring process, allowing Ellen's team to focus on core tasks without technological hindrances.Innovative Solutions:Learn about the successful implementation of career sites, chatbots, and one-way video interviews, significantly improving the candidate experience.Travel Nursing Program:Get insights into the internal travel nursing program, which attracted over 100 external candidates in just 30 days and helped reduce external agency costs.Impact on Operating Margins:Explore the financial benefits of efficient operations, from reducing RN job openings to cutting external agency spending by half.Empathy and Compassion in Healthcare:Hear touching anecdotes about healthcare workers’ dedication during the pandemic and the significance of innate caregiving qualities at Franciscan Health.Ellen also discusses her management philosophy, organizational challenges, and personal stories that highlight the importance of building a cohesive team and focusing on quality over quantity. Notable moments include an amusing dialogue about the White Sox and a heartfelt discussion on the power of prayer in meetings.🏅 Key Takeaways:Overcoming talent acquisition challenges post-COVIDFinancial and operational efficienciesInnovative hiring tools and strategiesEmpathy in healthcare and the impact on patient careWhether you're in talent acquisition, HR, or healthcare management, this episode offers valuable insights and practical strategies to help you navigate today's evolving landscape.We are also excited to connect with you at upcoming conferences like ASHHRA and HR Healthcare. Don't miss the chance to engage with industry leaders and expand your network!Warm regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show
53:4014/11/2024
#121 - Building Trust and Culture through Leadership

#121 - Building Trust and Culture through Leadership

This episode of The ASHHRA Podcast features an inspiring conversation with Sondra Davis, Chief Human Resources Officer at North Mississippi Health Services. Broadcasting from the beautiful rooftop of the Alida Hotel in Savannah, Georgia, we dive deep into the intricacies of leadership development within healthcare.Episode Highlights:The ASHHRA Executive Summit: Curious about how to attend the eagerly anticipated Executive Summit? Luke and Bo share all the details on how you can get an exclusive invite to this transformative event.Leadership Development Strategies: Sondra Davis breaks down why leadership development is crucial—especially in the challenging field of healthcare. From new leader orientations to ongoing development institutes, Sondra shares the blueprint that North Mississippi Health Services follows to empower its leaders.Culture & Engagement: Learn how North Mississippi Health Services has successfully created a culture of trust and high engagement through targeted leadership development programs. Sondra emphasizes the role of frontline leaders and their impact on organizational culture.Commitment from the Top: Discover how support from executive leadership, including their amazing CEO, has been pivotal in integrating successful leadership development initiatives within the organization.🔥 Key Quotes from the Episode:"Our culture is in the hands of our leadership."- Sondra Davis"Employees don't leave organizations because there's no ping pong table in the break room. They leave because of the people they work with."- Bo Brabo"Work is a part of our life, a big part of it, but our families, hobbies are also a big part. We need a holistic approach."- Sondra DavisThank you for tuning in and supporting the ASHHRA community.With gratitude, The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZNSupport the show
20:5307/11/2024
#120 - Align HR and Clinical Teams for Success

#120 - Align HR and Clinical Teams for Success

This episode of The ASHHRA Podcast features the insightful and inspiring Gretchen Nery, the Director of Employee Services at AdventHealth. As always, our co-hosts Luke Carignan and Bo Brabo bring their energy and expertise to the discussion, ensuring an episode you won't want to miss.Episode Highlights:1. The Executive Summit in Savannah: Luke and Bo kick off the episode discussing the exclusive Executive Summit event in Savannah, Georgia. This invite-only event is a unique opportunity for leaders to connect. If you’re interested in attending, make sure to email Bo and Luke at [[email protected] or [email protected]]!2. Journey of a Road Warrior: Gretchen shares her easy road trip from Orlando to Savannah, providing a refreshing perspective on the perks of solo travel and how it can be a productive time to listen to music, podcasts, or an audiobook.3. Role at AdventHealth: Learn about Gretchen’s impressive journey within AdventHealth, her background in HR technology, and her pivotal role in HR shared services. With over eight years at AdventHealth, she brings a wealth of knowledge and experience to the table.4. Making HR Easy and Scalable: Gretchen dives deep into the significance of scalability and standardization within HR processes, especially in a growing organization like AdventHealth. She emphasizes the focus on making services easy and accessible for all team members.5. Embracing Empathy in Leadership: Discover how AdventHealth incorporates empathetic leadership by fostering a culture of collaboration and direct communication across all departments. Gretchen discusses the importance of understanding the end-user experience to improve HR services.6. The Power of Collaboration: Explore how AdventHealth’s collaborative environment enables seamless integration of new technologies and processes. Gretchen outlines the strategies used to involve stakeholders at every level, ensuring the success of system implementations like Workday.Additional Takeaways:The importance of customer service in HR functions and the continuous efforts to enhance it.The culture of continuous improvement and innovation at AdventHealth.Tips for other organizations looking to scale their HR processes effectively.Special Shoutouts:At the end of the episode, Gretchen gives a special shoutout to her incredible team at AdventHealth and her leaders, Tom and Olesea, for their unwavering support.As always, we value your feedback. If you have any questions or comments, feel free to reply to this email or connect with us on social media.Best Regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZNSupport the show
20:4231/10/2024
#119 - Effective HR Strategies and Operational Excellence

#119 - Effective HR Strategies and Operational Excellence

NEW episode of The ASHHRA Podcast that we know you'll find invaluable! Tune in as we broadcast from the stunning rooftop of the Alida Hotel in Savannah, Georgia, during the prestigious ASHHRA Executive Summit. Bo and Luke are joined by an exceptional guest, Michelle Wiles, the Chief People and Culture Officer at the University of Arkansas for Medical Sciences. Dive into an episode filled with insights, strategies, and inspiration for healthcare HR professionals!Episode Highlights:The ASHHRA Executive Summit Experience: Get a front-row seat as Michelle Wiles shares her appreciation for the close-knit setting of this summit, where healthcare HR executives build relationships and share industry experiences. Learn why this non-salesy, member-driven event stands out!Practical HR Strategies and Operations: Michelle delves into the importance of a strong HR foundation, likening it to constructing a house. Discover her practical advice on streamlining transactional processes and how she significantly reduced time-to-fill positions from 66 to 44 days at her organization by optimizing business processes.Transforming Through Technology: Explore Michelle's expertise in change management as she shares insights on effectively implementing new technology. Learn about the common pitfalls of incorporating old processes into new systems and the importance of seamless workflows and effective communication.Career Development and Workforce Insights: Passionate about helping others explore career paths, Michelle offers valuable advice on gaining real-world experience and the benefits of varied professional exposure. Dive into her reflections on healthcare employment benchmarks and strategies to improve job satisfaction among new graduate nurses.Leadership and Teamwork: Hear from Michelle on balancing rational decisions with empathy in leadership roles. Gain perspective on the unique integration of healthcare HR with business operations and the vital role of collaborative effort within teams.Why Attend the ASHHRA Executive Summit?Networking and Skill Enhancement: With roughly 20-25 healthcare HR executives in attendance, this is your chance to engage in meaningful relationship-building and problem-solving.Career Advice Corner:Michelle Wiles also touched on the MHA (Master of Health Administration) residency programs and the importance of lateral career movements for development. She stresses the significant impact of diverse professional experiences and encourages a proactive approach to career progression.Get ready to redefine your HR strategies and operations with insights from one of the industry's most respected leaders. Thank you for being a part of our thriving community. Let’s continue to learn, grow, and excel together!Warm Regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show
33:2624/10/2024
#118 - Strengthening Healthcare HR With Post-Pandemic Strategies

#118 - Strengthening Healthcare HR With Post-Pandemic Strategies

We’re thrilled to announce the latest episode of The ASHHRA Podcast. Hosts Bo and Luke sit down with Anne Segura Manint, the Senior Director of Human Resources at Baton Rouge General Medical Center. Anne brings over 31 years of experience and invaluable insights into navigating HR's ever-evolving landscape, especially during challenging times.🔑 Key Highlights:1. Adaptation During the Pandemic: Anne recounts the swift transition from traditional hiring methods to virtual platforms, highlighting a particularly rapid staffing effort to reopen an emergency room in Baton Rouge in just three weeks. She underscores the critical need for rapid assessment in placing the right candidates quickly and efficiently.2. Cultural Strength and Community Focus: Learn how Baton Rouge General maintained a strong cultural focus and stayed independent without any furloughs during the pandemic. This commitment positively impacted employee engagement and solidified community ties, especially with their significant local recruitment efforts.3. Impact of Automation and AI in HR: Anne and the hosts explore the evolving role of automation and AI in HR processes. While these technologies help in streamlining routine tasks, they emphasize that human judgment is irreplaceable, particularly in sensitive areas like policy interpretation and employee relations.4. Workplace Culture and Community Engagement: From live music Fridays to employing award-winning chefs, Anne shares how Baton Rouge General creates a vibrant and enjoyable workplace. The conversation also highlights the importance of balancing work and life and maintaining a sense of fun and connection at work.5. Reflecting on HR Evolution: With a rich history spanning three decades, Anne provides a unique perspective on the transformation from personnel departments to today's dynamic HR functions. The discussion also touches on significant changes in policies, like smoking regulations, over the years.Bonus Content:Insightful banter on the role of fashion in healthcare.A fun discussion about the practicality and comfort of Crocs among healthcare professionals.📅 Event Spotlight:This episode was recorded live at the ASHHRA Executive Summit in Savannah, Georgia. This intimate event hosts 20 to 25 HR executives, creating a rich environment for networking and in-depth discussions.🎙️ Tune In Now:We hope you find this episode as enlightening and inspiring as we did. Stay tuned for more exciting content, and don't forget to share your thoughts with us!Warm regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show
26:3717/10/2024
#117 - Sector Partnerships and Healthcare Workforce Growth

#117 - Sector Partnerships and Healthcare Workforce Growth

This episode of The ASHHRA Podcast features an insightful conversation with Mark Sherry, the Vice President of HR Strategic Services and Workforce Development at Baylor Scott and White Health! In this episode, co-hosts Bo Brabo and Luke Carignan delve into the complexities of healthcare HR and explore innovative solutions to workforce challenges.Episode Overview:In this inspiring conversation recorded live at the ASHHRA Executive Summit in beautiful Savannah, Georgia, Mark Sherry shares his wealth of experience in healthcare HR, focusing on the importance of local partnerships and workforce development. Here’s a glimpse of what you can expect:- Sector Partnerships in Healthcare: Learn how Austin's hospital systems are collaborating to solve talent shortages and improve patient care.- Development Programs: Discover the significance of apprenticeships in growing the talent pipeline and supporting career advancement within healthcare.- Community Engagement: Understand the value of academic partnerships and educational initiatives that create a sustainable, skilled workforce.- Real-world Impact: Gain insight into how these practices have tripled the nursing pipeline in Austin and can be applied across the nation.Mark emphasizes that healthcare is not just a career but a mission—a sentiment echoed by everyone who steps into this vital field. This episode is a treasure trove of actionable insights for anyone involved in healthcare HR or workforce development.Notable Quotes:- "You can't just buy talent any longer. We gotta find a way to develop a new, supply of talent in the organization."- "Healthcare is a rewarding career, but it's also a challenge. It's 24/7, and we didn't take a pause during COVID; we worked harder and longer."Shout Outs and Gratitude:Mark extends heartfelt thanks to all healthcare workers for their perseverance, especially through the challenges of the COVID-19 pandemic. He also acknowledges Baylor Scott and White Health for providing opportunities to innovate and grow.📢 Call to Action:- Join the Conversation: Share your thoughts and experiences on healthcare workforce development with us on social media.- Stay Updated: If you know someone who would benefit from this episode, forward them this newsletter and encourage them to subscribe!- Attend Future Summits: Interested in attending the next ASHHRA Executive Summit? Reach out to Bo and Luke at [email protected] or [email protected] for more information.Thank you for being a part of our community and for your unwavering dedication to improving healthcare HR. Stay tuned for more enriching episodes and valuable insights!Warm regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show
25:5410/10/2024
#116 - The Power of Culture and Rewards

#116 - The Power of Culture and Rewards

we had the Wleasure of speaking with Nicole Schell-Dreyer, Vice President of Total Rewards at UCHealth Colorado and Vice President of ASHHRA. Buckle up for an engaging discussion packed with knowledge, innovation, and practical tips!Episode Highlights:Navigating New Roles:Nicole delves into her new role at UCHealth and the strategies she's using to revolutionize Total Rewards. A must-listen for anyone embarking on a new professional journey!The Power of Culture:Learn why culture is a driving force behind employee retention at UCHealth and what you can do to nurture a thriving workplace environment.Challenges & Innovations:Nicole shares the latest trends and challenges in talent acquisition, and how UCHealth is staying ahead of the curve.Leveraging Networks:Discover the importance of networking within HR, and get actionable advice on how to bolster your professional network.Personal & Professional Balance:Nicole’s tips on maintaining a work-life balance, particularly in the high-pressure world of healthcare HR, are sure to resonate and inspire.Special Offers:Considering attending the next ASHHRA Executive Summit or Conference? Bo and Luke discuss how you can get on the VIP list and the invaluable experiences on offer.--- Quotable Moments:"We do cool things." - Nicole Schell-Dreyer"You gotta take care of yourself." - Nicole Schell-DreyerTune in to catch more valuable insights and actionable advice from this episode! Upcoming Events:- ASHHRA Annual Conference 2024: Albuquerque, New Mexico: Join us for diverse speakers, innovative sessions, and unparalleled networking opportunities. - Executive Summit 2025: Want a more intimate setting to discuss and learn about the latest in healthcare HR? Reach out to Bo and Luke to get on the VIP list!---Get Involved:We want to hear from you! If you have feedback, guest suggestions, or topics you'd like us to cover, please reach out. Visit our website and fill out our guest request form and be a part of future episodes.Stay connected, stay informed, and as always, keep making a difference!Warm regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show
25:4801/10/2024
#115 - How Financial Transparency Improves Employee Benefits

#115 - How Financial Transparency Improves Employee Benefits

We are thrilled to bring you the latest episode of The ASHHRA Podcast, where we had the pleasure of sitting down with Lamont Thurston, the Founder and CEO of BeneRe. In this engaging conversation, Lamont sheds light on an essential yet often overlooked aspect of healthcare: financial transparency in benefit plans.Key Highlights:✨ ASHHRA Executive Summit OverviewBo and Luke start by setting the scene from the ASHHRA Executive Summit in Savannah, Georgia—a unique, intimate gathering of healthcare HR executives and sponsors. The summit fosters in-depth roundtable discussions on the latest in healthcare HR, with a focus on transparency, innovation, and practical solutions.🤝 Meet Lamont ThurstonLamont Thurston launched BeneRe in 2018 to tackle the lack of transparency and value in supplemental benefits for employees. His vision was to unbundle traditional models and ensure a significant portion of premiums return to employees if claims don’t materialize.💡 Understanding Group Captive InsuranceLamont explains how BeneRe’s group captive insurance model differs from the traditional fully insured model, offering financial transparency and potential premium rebates. This allows companies to reinvest savings back into employee benefit programs.🎓 Educating HR ProfessionalsFrom demystifying complex benefits to providing clear, actionable data, Lamont emphasizes the importance of education in making informed decisions. He highlights the integral role of continuous learning and professional development in HR.📊 Real-World ImpactWith over 150 employers and 1.5 million lives covered, BeneRe rewires millions back to employee benefits. Lamont shares compelling examples of how his company’s approach to supplemental benefits has transformed organizational policies, especially in critical areas like cancer, heart attacks, and accidents.Listen Now & Transform Your HR Strategy! 🎧Join Us Next WeekStay tuned for more insightful conversations and practical tips on transforming healthcare HR. Don’t miss our next episode, where we'll dive into innovative strategies and success stories from top healthcare leaders. Have questions or feedback? We'd love to hear from you! Share your thoughts on this episode, and let us know what topics you’d like us to explore next. You can reach us at [email address] or connect with us on social media.Best regards,  The ASHHRA Podcast Team—one episode at a time.This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show
27:2226/09/2024
#114 - Enhancing Skills and Capacity with Maxine Carrington

#114 - Enhancing Skills and Capacity with Maxine Carrington

In this compelling episode, we delve into the transformative world of AI in healthcare and HR, hosted by Bo and Luke, featuring insights from Maxine Carrington, the Senior Vice President and Chief People Officer at Northwell Health.Key Highlights from the Episode:1. Managing AI Bias and Risk:   Maxine Carrington shares how New York’s regulations guide the management of AI-related bias and risks. She emphasizes the crucial role of HR in educating and promoting AI adoption within organizations.2. AI Integration and Workforce Impact:   Despite inherent fears, Maxine advocates for embracing AI to enhance workforce capacity and skills. She discusses how AI is assessed to study potential job displacement versus skill augmentation, ultimately freeing up human capacity for more meaningful interactions.3. Revolutionizing Patient Care:   Maxine provides fascinating examples of robots in healthcare, explaining how they aid rather than replace human roles, enabling professionals to focus more on patient care.4. Educating and Engaging Stakeholders:   The importance of educating stakeholders and communities about technological changes in healthcare is highlighted, alongside discussions on how technology will influence labor negotiations and industry challenges.5. Retiree Re-Engagement Program:   Northwell Health’s initiative to reconnect retirees has dramatically increased rehire rates and generated millions in cost savings. This program includes tech sessions to help retirees remain engaged and connected.6. Balancing Personal and Professional Growth:   Maxine shares her journey, from an attorney to a key leadership role in healthcare, emphasizing the significance of managing energy, leveraging technology like chat GPT, and focusing on personal and professional growth.7. Future-Focused Workforce Planning:   With over 87,000 employees and plans for further expansion, Northwell Health is committed to providing end-to-end care. Maxine discusses innovative programs like the "returnship program" and the establishment of a new high school aimed at addressing the healthcare workforce shortage.8. Community and Employee Support:   Diverse initiatives to support employees from economically challenged areas, such as the family fund and emergency savings programs, are also discussed, showcasing Northwell’s dedication to their team’s well-being.This episode is a must-listen for anyone interested in the intersection of AI, healthcare, and HR. Tune in to hear Maxine’s inspiring insights and learn how technology is reshaping the healthcare landscape.We hope you enjoy this episode and find valuable takeaways that resonate with your professional journey.Best regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show
50:1604/09/2024
#113 - Mario Ellis' Blueprint for Healthcare HR Success

#113 - Mario Ellis' Blueprint for Healthcare HR Success

We are excited to share this episode of The ASHHRA Podcast, featuring an insightful conversation with Mario Ellis, Chief Human Resource Officer at Beacon Health System. In this episode, our hosts Bo and Luke dive deep into the challenges and opportunities healthcare HR leaders face today. 🎧 Episode Highlights:- Navigating the Healthcare Landscape: Mario Ellis shares his journey and the dynamic role of HR in healthcare post-pandemic. He discusses the fast-paced changes and the importance of nurturing and supporting talent within organizations.- Creating a Positive Culture: Bo and Mario discuss the impact of consistent leadership on employee engagement and satisfaction, stressing the importance of creating a culture where employees feel valued and acknowledged.- Facing Labor Shortages: Mario outlines current focus areas at Beacon Health, including the integration of technology, enhancing benefits, and addressing labor shortages by engaging all shifts and listening to the workforce's needs.- Values-Based Leadership: The discussion highlights the significance of trust, respect, integrity, and compassion in HR strategies. Implementing values-based leadership and positive intent within organizations is emphasized through examples.- Emerging Talent Development: Learn about innovative programs like Beacon Pathways and workforce development initiatives that prepare young individuals for career paths in healthcare.- Inspirational Leadership: Mario reflects on the harmonious blend of his faith and professional life, sharing how concepts from developing leaders within a church can be applied to organizational development. Key Takeaways:- Collaboration is Key: Mario encourages HR leaders to collaborate, reach out to colleagues, and seek different perspectives to address common challenges.- Growth Opportunities: The importance of providing growth opportunities and stretch assignments to keep employees satisfied and valued.- Formalizing Career Development Programs: Interest in formalizing programs to promote and reward leaders for facilitating employee career growth.- Innovative Approaches: Bo emphasizes looking outside the healthcare space for ideas, inspiring listeners to seek diverse sources for organizational and personal development. Guest Spotlight:Mario Ellis has a diverse career journey, from computer engineering and theology to innovative HR strategies. His forward-thinking approach focuses on planning for the future of talent and organizational development, making a significant impact in the healthcare system.We hope you find this episode as inspiring and informative as we did. Don't miss out—listen now and unlock the potential to transform your healthcare HR strategies!Warm regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show
39:2127/08/2024
#112 - Michelle Zech on Growth, Mentorship, and Gratitude

#112 - Michelle Zech on Growth, Mentorship, and Gratitude

You won't want to miss this inspiring conversation with Michelle Zech, the Chief Human Resources Officer at Blessing Health in Quincy, Illinois. Hosted by Luke Carignan and Bo Brabo, this episode dives into Michelle's remarkable journey to becoming a senior executive in the healthcare industry.🎙️ In This Episode:- A Unique Journey: Michelle shares her story of starting as a part-time secretary, balancing personal and professional challenges, and steadily advancing to a senior executive role. Her resilience and determination are incredibly motivating.- Career Progression: Learn about the various roles Michelle undertook, from operations to HR, and how her diverse experience contributed to her overall growth.- Impact of Mentorship: The discussion emphasizes the crucial role mentors play in personal and professional development. Michelle shares her thoughts on maintaining good relationships with mentors and peers to seek honest feedback and constructive criticism.- Continuous Learning & Growth: Discover how Michelle embodies a continuous learning mindset, and her strategies for staying informed and inspired, including reading, listening to podcasts, and seeking executive coaching.- Practicing Gratitude: The episode underscores the importance of gratitude and small acts of kindness in fostering personal well-being and happiness, a theme both our hosts and guest passionately advocate.📈 Key Takeaways:- Personal Responsibility & Resilience: Understand your personal responsibility for happiness and resilience, and learn practical tips to adopt a positive mindset.- Leadership Insights: Gain insights on recognizing and nurturing potential in others, focusing on behavior, performance, and leadership skills.- Valuable Resources: Bo shares an exercise for uncovering your best traits based on feedback from those around you, reinforcing the significance of mentorship.🌟 Michelle's journey is a testament to the power of resilience, continuous learning, and gratitude. Her story will inspire you to overcome life's obstacles and seize every opportunity for growth.If you find our episodes as enlightening and motivating as we do, please share The ASHHRA Podcast with your colleagues and friends. Your support means the world to us.Thank you for being a valued listener.With gratitude,The ASHHRA Podcast TeamP.S. For those interested in further enhancing their daily routines, check out our journal "My Daily Battle Rhythm," focusing on gratitude and emotional control. It’s the perfect companion for anyone looking to apply the principles discussed in our podcast. [Available on Amazon]This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show
31:2420/08/2024
#111 - Elevating Employee Happiness for Better Patient Care

#111 - Elevating Employee Happiness for Better Patient Care

This episode of The ASHHRA Podcast features an inspiring and insightful conversation with Deb Yost, Vice President of People Strategy at BJC Health Care. Deb joined hosts Luke and Bo to discuss her passion for healthcare, her unexpected career path, and her innovative approach to human resources. Here are some key takeaways from this powerful episode:Finding Purpose Through Personal ExperienceDeb's connection to healthcare is deeply personal. She shares the profound impact of her son's health conditions, including a chromosomal deletion and autism, as well as her daughter's diagnosis as a type one diabetic. These experiences have fueled her passion for access to healthcare and enhancing the patient experience.Transforming HR in HealthcareOriginally on a path to becoming a lawyer, Deb's career took an unexpected turn towards human resources. Today, she emphasizes the importance of focusing on employee happiness to ultimately benefit patient care. Her belief in creating a workplace that encourages authenticity and transparency has resonated deeply within BJC Health Care, positively impacting both employees and patients.Awards, Mergers, and Strategic VisionsLuke and Bo explore the idea of recognizing influential individuals over 65 who continue to excel in their fields, stressing the need for such recognition. They also discuss strategic moves in the healthcare industry, including the merging of health systems and acquisition of small rural hospitals. Deb sheds light on other healthcare verticals like pharmacy acquisitions and supply chain management and emphasizes the importance of aligning missions and cultures during mergers and acquisitions to ensure successful integration and focus on patient care.Work-Life Harmony and Authentic LeadershipDeb champions the concept of work-life harmony over balance and highlights the importance of setting boundaries and managing stress to bring one's best self to both work and home. She discusses the significance of authenticity, both personally and professionally, and the need to foster an environment where employees can thrive and be themselves.Creating a Positive CultureThe episode underscores the impact of a positive work environment on employee well-being and how BJC Health Care’s unique culture of respectful communication and valuing diverse perspectives has been instrumental in its success. Deb also emphasizes the continuous need for recruiting and the positive ripple effect of working in a great organization.A Vision for the FutureDeb Yost's commitment to people strategy and her vision for the future of the workforce in healthcare are truly inspiring. She leaves us with a powerful message about the significance of leadership, perspective-taking, and open communication in creating a workplace that values both people and patient care.Thank you for being a valued member of the ASHHRA community. We hope you find this episode as enriching and motivating as we did. Stay tuned for more enlightening discussions and expert insights in our upcoming episodes.Best regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits to Support the show
52:1515/08/2024
#110 - How Kristin Hamblock Drives Organizational Success

#110 - How Kristin Hamblock Drives Organizational Success

The latest episode of The ASHHRA Podcast features an inspiring conversation with Kristin Hamblock, the Chief Human Resources Officer of Rosecrans Health Network. In this episode, our hosts Luke and Bo dive deep into Kristin's innovative approach to leadership, staff engagement, and continuous improvement within her organization.Key Highlights from the Episode:1. Listening Sessions & Feedback Mechanisms:   Kristin launched comprehensive listening sessions with staff, using these interactions to gather valuable feedback and build meaningful relationships. These 1-on-1 meetings across various locations have been instrumental in forming a community of champions team, empowering staff to initiate and drive change.2. Culture of Open Dialogue:   The culture at Rosecrans Health Network emphasizes open dialogue and consistent follow-up on suggestions, fostering a sense of ownership among the staff. This approach aligns with the philosophy of caring for people, providing resources, and expressing gratitude, which has been echoed by many guests on our show.3. Collaborative Acquisition Strategy:   Merging cultures and systems during acquisitions while prioritizing employee well-being and happiness is a cornerstone of Kristin's approach. She highlights the importance of empowering teams to bring forward their solutions to maintain authority and foster a deep sense of ownership.4. Leadership & Continuous Learning:   Kristin's rapid career advancement to becoming the youngest executive by 2021 underscores the value of taking on special assignments, being involved in committees, and pursuing further education like an MBA. She stresses the importance of continuous learning and development, encouraging regular skills enhancement over sporadic training sessions.5. Dedication to Mission & Staff:Kristin expresses immense gratitude and dedication to the mission and clients of Rosecrans, as well as a deep appreciation for the staff and community. Her commitment to providing informal leadership development opportunities and creating a cycle of continuous improvement within the organization is truly inspiring.Kristin Hamblock's story is a testament to the power of engaged leadership and the transformative effects of empowering your team. Whether you're a seasoned leader or an aspiring professional, this episode offers valuable insights into the significance of feedback, collaboration, and continuous personal and professional development.Thank you for being a valued listener of The ASHHRA Podcast!Warm regards,The ASHHRA Podcast Team  This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show
35:1013/08/2024
#109 - Mastering HR Language and Strategy

#109 - Mastering HR Language and Strategy

We’re thrilled to bring you the latest insights from our newest episode of The ASHHRA Podcast, featuring the esteemed Gregory Pardo, Senior Vice President of Global Human Resources at Fresenius Medical Care. In this compelling episode we delve into the intricacies of HR within the healthcare sector and explore how to effectively navigate the challenges and opportunities therein. Episode Highlights:- From Hospitality to Healthcare: Gregory shares his journey transitioning from the hotel industry to healthcare, underscoring the importance of understanding your business as an HR professional.- Speaking the Company's Language: Learn essential tips on proving ROI in HR initiatives and aligning your people strategy with your company's goals.- Cultivating Strong HR Functions: Discover why a robust HR function is crucial in healthcare and how people are at the heart of a company’s success.- Employee Referral Programs: Hear about Fresenius’s innovative approach to addressing hiring needs and the importance of continuously learning within the HR community.- Building Trust and Respect: Gregory discusses the significance of relationships built on trust, highlighting the analogies of HR leaders as both "priest and father" and the importance of being a competent and supportive HR professional.- Global & Cultural Adaptation: Uncover the challenges of managing culturally diverse teams and the strategies that can lead to effective communication and management across different countries. Key Takeaways:- Tailor-Made HR Strategies: Inspired by Laszlo Bock’s teachings, Gregory emphasizes the need for HR strategies customized to meet specific business needs.- Talent Acquisition: Learn about Fresenius’s scalable approach to talent acquisition, including hybrid in-house recruiting and RPO, tailored to different market needs.- Presented Business Cases: Gregory’s expertise on securing TA budgets through compelling data and aligning TA investments with top-line growth and cost savings.- Leadership & Communication: Insights into the essence of personalized leadership in a multicultural workforce and the significance of cultural immersion and travel. Why You Should Tune In:This episode is a treasure trove of practical advice and expert-level discussions, perfect for HR professionals looking to bolster their business acumen, enhance their recruitment strategies, and foster a strong HR presence in the healthcare industry. Listen Now:Don't forget to subscribe, rate, and leave a review on your favorite podcast platform. Your feedback helps us bring more incredible content to your ears!Warm regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
43:0708/08/2024
#108 - How to Develop a Workplace of Well-Being

#108 - How to Develop a Workplace of Well-Being

We are thrilled to bring you a groundbreaking episode of The ASHHRA Podcast featuring Dr. Richard Safeer, Chief Medical Director of Employee Health and Well-being at Johns Hopkins Medicine. If you missed the session at ASHHRA 24, you’re in for a treat. Here’s a sneak peek into what we discussed and why this is an episode you can't afford to miss. 🎙️ Episode Highlights:- Inspirational Journey: Dr. Safeer shares his personal and professional journey from family practice to leading the well-being initiatives at Johns Hopkins.- Workplace Culture: Learn how Johns Hopkins Medicine is fostering a culture of health and well-being, and the critical role of leaders and HR professionals in this transformation.- Actionable Insights: Discover practical tips from Dr. Safeer's newly published book, *A Cure for the Common Company*, designed to help you build a healthier, happier, and more resilient workforce.- Self-care & Well-being: Understand the profound impact of self-care on workplace energy and morale, and why it's essential to “put your own mask on first.” 📚 Must-Read Book:Dr. Safeer’s book, *A Cure for the Common Company*, is an invaluable resource for HR professionals and organizational leaders. With easy-to-follow guidelines and actionable strategies, this book is a toolkit for creating a thriving workplace culture.  🗣️ Powerful Takeaways:1. Customized Solutions: Tailor well-being initiatives to fit your organization’s unique culture and needs.2. Emotional Engagement: Capture the hearts and minds of your leaders and employees to drive meaningful change.3. Humility in Leadership: Foster humility and openness among leaders to create a more inclusive and supportive work environment.4. The Ripple Effect: Recognize the far-reaching impact that workplace morale can have on employees’ families and communities. 📢 Shout Outs:Dr. Safeer gives a heartfelt shout-out to the 40,000 employees at Johns Hopkins Medicine for their relentless dedication to improving global health. Their commitment and sacrifices do not go unnoticed. 🤝 Connect with Us:Thank you for being a part of The ASHHRA Podcast community. We hope this episode inspires you to take actionable steps toward enhancing your workplace culture and personal well-being.Stay tuned for more insightful episodes coming your way!Warm regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8Support the show
21:2806/08/2024
#107 - Technology, Flexibility, and HR Challenges in Healthcare

#107 - Technology, Flexibility, and HR Challenges in Healthcare

We’re excited to bring you the latest episode of The ASHHRA Podcast, featuring the inspiring Mel Goodrich, SVP and Chief People Officer at Sentara! This episode is packed with insights on leadership, technology, and the future of healthcare. Let’s dive into the highlights!🎙️ Special Guest: Mel GoodrichWith over 32 years of HR experience across various industries, Mel Goodrich’s heart belongs to healthcare. At Sentara, she oversees HR operations for a network that includes hospitals, ambulatory care centers, and physician practices. Her early experiences in her family’s grocery store instilled a deep passion for caring for people, driving her impactful career in HR.🐶 Meet Joey, the Aussie PooMel shares lighter moments from her life, including her adorable Australian Shepherd poodle mix, Joey. This little bundle of joy is a testament to how personal well-being contributes to professional success.🏊‍♀️ Finding BalanceIn her leisure time, Mel finds serenity in swimming in her backyard pool, which serves as a great stress reliever. Her holistic approach to managing stress highlights the importance of self-care in leading effectively.📅 Leadership and StructureA multitasker who thrives on structure, Mel emphasizes regular meetings and purposeful project plans. She believes one-on-ones should prioritize individual development alongside business updates. Her approach ensures her team’s growth and well-being.💡 Embracing Technology in HealthcareMel and Luke explore how technology, especially AI, is enhancing productivity and care in healthcare. By combining AI with human intelligence, organizations can deliver better services while empowering staff to leverage these advancements agilely.🌟 Care and Compassion in LeadershipHumility, grace, and listening are vital traits Mel champions as a leader. She reengineered Sentara’s employee relations team by conducting listening sessions with over 100 people, focusing on supporting employees through personal milestones like childbirth.🛠️ Innovating HR in HealthcareCOVID-19 has pushed healthcare HR to innovate rapidly. Mel discusses flexible scheduling, remote work, and wellbeing resources as essential measures to attract and retain talent in a challenging landscape.📈 Building the FutureMel’s dedication also extends to the future workforce. Her team’s initiatives include engaging with high schools and middle schools through boot camps and sponsorships to attract young people to the healthcare profession.In this episode, Mel leaves us with a powerful message: It’s crucial to support development and leave a legacy through mentorship, ensuring we are always striving to be our best selves.🌟Don’t miss this enlightening conversation! We hope Mel's journey and insights inspire you as much as they inspired us. Stay tuned for more enriching discussions on The ASHHRA Podcast.Best Wishes,  The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
37:3025/07/2024
#106 - Evolving HR Policies and Emphasizing Employee Well-being

#106 - Evolving HR Policies and Emphasizing Employee Well-being

In this episode we dive deep into the ever-evolving world of HR and people operations with our special guest, Nikki Romence, Chief People Officer at Chapters Health System. With 30 years of experience in nursing and project management, Nikki brings a unique perspective to HR, emphasizing the importance of intentional leadership and a people-first approach. Key takeaways:Revolutionizing Bereavement Policies:Nikki discusses the innovative changes at Chapters Health System, such as allowing up to two bereavement leaves per year for any select relative, pets included. This policy showcases a shift towards more compassionate and flexible HR practices.Disrupting Traditional HR:Our discussion explored the need to move away from strictly following outdated policies and handbooks. Nikki, Luke, and Bo emphasize the importance of being people-focused and tailoring HR approaches to individual needs, similar to patient care plans in healthcare.Maintaining Culture Amid Rapid Growth:Nikki shares the challenge of preserving company culture during rapid expansion in the healthcare industry. Luke highlights a critical insight: "People are not scalable, unlike products and services." This serves as a reminder of the unique approach required when dealing with human resources.Equity vs. Equality:A significant topic was understanding the difference between equity and equality in addressing employees' needs. Nikki stressed the importance of meeting individual needs rather than providing uniform solutions, fostering a more inclusive and supportive workplace.Leadership Development:We delved into the importance of intentional leadership development, especially in the healthcare industry, as highlighted during the pandemic. Nikki and the hosts agreed that effective leadership directly impacts employee retention and organizational success.The Shift to People Operations:The conversation shed light on the evolution of HR into "People Operations," with a renewed focus on individual experiences and respect for employees. This shift is vital as technology and AI automate transactional tasks, allowing HR professionals to concentrate on the human element.Real Stories, Real Impact:Nikki shared a poignant story about a homeless employee who was supported and eventually promoted after her challenges were understood. This story underscores the need for compassionate and individualized approaches to HR policies.Veteran Programs and Leadership:Luke and Bo, drawing from their military experience, emphasized the importance of leadership development. They highlighted the responsibility of leaders to develop their teams, set clear expectations, and address performance issues constructively.Looking Forward:Our episode wraps up with an invigorating conversation about the significance of continuous performance evaluation and clear communication in avoiding mismatched perceptions between employees and leaders.This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
46:3423/07/2024
#105 - Balancing People and Profit in Healthcare

#105 - Balancing People and Profit in Healthcare

In this episode, Mark Steiman, Chief Human Resources Officer at Children’s Hospital Orange County, shares his unconventional entry into the world of Human Resources—a journey that started as a punishment and evolved into a passion. Here’s a glimpse of what you’ll learn:- A Rocky Start: Discover how Mark's initial experience in HR was far from ideal and how he turned it into an opportunity for growth and fulfillment.- Breaking Stereotypes: Explore the often-negative stereotype of HR and how Mark's journey reflects and challenges these perceptions.- HR with Compassion: Hear from Luke on the importance of compassion in HR, focusing on building better teams and organizational culture while balancing operational efficiency.- Strategic Partnership: Learn why building strong relationships with key organizational members, like the CFO and head of patient services, is essential for aligning HR with overall business goals.- Advocating for HR: Bo shares valuable insights on presenting a compelling case to secure funding for HR initiatives, emphasizing the importance of strategic communication.- Learning through Experience: Mark shares wisdom from his grandmother, “Experience is what you get when you don’t get what you want,” and how it encapsulates his team’s approach to growth and learning.- HR as Business Consultants: Delve into the role of HR in driving workforce strategies that align with organizational objectives through a robust business partner model.- Operational Excellence: Understand why mastering operational HR is crucial before moving on to strategic HR, and how simplifying basic tasks can empower managers to focus on leadership and talent development.Bonus Content: Mark invites Bo and Luke to visit the Children's Hospital of Orange County for a potential second interview at the hospital’s onsite radio studio!We hope this episode provides invaluable insights and inspiration for all our healthcare HR professionals striving to make a meaningful impact. If you have any questions for Mark or need further assistance, feel free to reach out to us, and we’ll be more than happy to help.Stay connected with us—together, we can achieve collective improvement in our field. Keep supporting each other and making a difference in the healthcare community.Best regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
39:0918/07/2024
#104 - Key Strategies for Healthcare Success

#104 - Key Strategies for Healthcare Success

In this episode, Bo and Luke engage in a compelling conversation with Joyce Newmyer, the Chief People Officer and President at Adventist Health Oregon Network, who brings a wealth of experience in healthcare HR. Joyce discusses the varied attitudes towards jobs in the healthcare industry, particularly highlighting the selflessness and dedication shown by healthcare workers during the COVID-19 pandemic. Topics range from her extraordinary professional journey, her transition to the role of Chief Culture Officer, operational effectiveness in healthcare, and the strategic importance of leadership and culture in enhancing organizational performance.Key Takeaways:1. Compassionate Leadership in Healthcare: Joyce emphasizes the vital role of compassionate leadership in shaping a positive organizational culture and inspiring employees to go the extra mile.2. Importance of Valuing Nurses: Addressing the ongoing nursing shortage, Joyce highlights the need for healthcare organizations to support and push nurses towards working at the top of their licenses to maximize their contribution and satisfaction.3. Operational Excellence: Joyce outlines three crucial areas for operational effectiveness: clinical excellence, zero harm, and smart growth through mergers and acquisitions.4. Personal and Professional Growth: Through her story, Joyce showcases the importance of being open to new responsibilities and continuous learning, which can lead to significant career growth in healthcare.5. Curiosity and Innovation: Joyce underscores the values of being a force for good and staying curious, driving continuous improvement and innovation in healthcare.We hope you enjoyed this episode of The ASHHRA Podcast. Don't forget to subscribe, leave us a review, and visit the [ASHHRA website](https://www.ashhra.org) for more valuable resources. Join us next time for more insights and discussions with leading healthcare HR professionals.This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
31:4916/07/2024
#103 - Finding Joy in Work and Life

#103 - Finding Joy in Work and Life

We’re excited to share the latest episode of The ASHHRA Podcast where our hosts, Bo & Luke, have a conversation with healthcare HR expert, Jason Raidbard.In This Episode:🎤 Meet Jason Raidbard  Jason, with extensive experience in healthcare administration and HR, has engaged and taught thousands before COVID. His insights and unique journey—from a practice manager to an executive, passing through critical roles in healthcare operations and strategy—are both relatable and instructive.📚 Mastering the Basics and Beyond  Luke emphasizes the importance of mastering the basics at work. Jason further discusses the significance of having systems in place for effective execution and seamless communication across teams. 🧠 Mental and Emotional Health: A Priority  COVID-19 has tested the emotional and mental resilience of healthcare workers. Jason highlights the importance of managing these challenges with a focus on mental health. Leaders must normalize conversations about mental health and create supportive environments for their teams.🏢 Creating a Positive Work Culture  A pleasant work culture aligned with values is fundamental. Jason shares the impact of fostering a patient-centric mission and a supportive, trusting environment. Reflection and deliberate action towards positivity can transform workplace culture.💡 Personal Joy and Work-Life Balance  Outside the professional realm, Jason talks about his joys in gardening, exercising, and hobbies. He encourages all to find what brings them happiness and integrate those in their lives, balancing work and personal passions.🌟 Leadership and Accountability  Jason emphasizes servant leadership, prioritizing family and accountability at work. Though difficult, sometimes letting go of team members could be the best decision in the long run, benefiting both the individual and the organization.✨ Engaging Discussion and Insights  Bo and Luke contribute their perspectives, especially on the impact of commute satisfaction based on work contentment. Together, they underline the necessity of work-life harmony and the value of reflective happiness.🔔 Don't Miss Out!Tune in to the episode to gather profound insights from Jason Raidbard on transforming healthcare HR and ensuring mental well-being, both professionally and personally. 📧 Share Your Thoughts: We’d love to hear your takeaways from this episode. What resonates most with you? How are you incorporating these insights into your life and work?Thank you for being a valued member of our community. Stay tuned for more enlightening episodes!Warm regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
46:1211/07/2024
#102 - Repurposing Funds for Employee Growth

#102 - Repurposing Funds for Employee Growth

This episode of The ASHHRA Podcast features an enlightening conversation with Lauren King, a corporate talent acquisition and human resources leader with over 16 years of experience. Our hosts, Luke and Bo, dive deep into the complexities of workforce strategies in healthcare and how these impact both employee satisfaction and patient care. Here are some of the key takeaways from the episode:The True Cost of Turnover and Sign-On BonusesLauren discusses the often-overlooked financial impact of employee turnover and sign-on bonuses. She underscores the need to measure these costs accurately and suggests repurposing funds towards employee incentives and development programs.Strategic Investment in Employee GrowthInvesting in employees is more important than ever. Lauren highlights the significance of creating clear growth paths and development opportunities within healthcare organizations. This not only boosts retention but also leads to higher job satisfaction and better patient care outcomes.Real-Time People Data: A Game-Changer for HRThe conversation explores the benefits of integrating real-time people data in HR operations. Luke and Lauren discuss how this data can provide valuable insights into workforce trends, helping managers make informed decisions and improve employee engagement.Treating Healthcare Employees as Valued ConsumersLauren insists on the importance of regarding healthcare employees as consumers who deserve a supportive work environment. By focusing on their well-being, organizations can enhance overall patient care and improve retention rates.Addressing the Healthcare Worker ShortageThe healthcare industry faces a critical shortage of professionals. Lauren and the hosts explore innovative solutions such as partnerships with educational institutions and scalable laddering models that recognize and credit professionals for their skills and experience.Internal Mobility Programs: The Path to a Stronger WorkforceInternal mobility is key to developing talent within healthcare systems. Lauren emphasizes the need to cultivate a culture where internal growth is prioritized and employees are given opportunities to advance based on their skills and contributions.Embracing Flexible Education ProgramsEducation is a significant barrier for many who aspire to healthcare careers. Lauren advocates for flexible education programs and rethinking certification processes to make it easier for individuals to enter and progress in the healthcare field.Pharmacy Techs: Untapped PotentialPharmacy techs face limited opportunities for advancement. Lauren shares her thoughts on creating better career pathways for these professionals, suggesting a shift towards skills-based hiring and better job descriptions to utilize their full potential.Thank you for staying connected with The ASHHRA Podcast. Your support helps us bring crucial conversations and expert insights to the forefront of healthcare HR.This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
46:1509/07/2024
#101 - Breaking New Ground in Healthcare

#101 - Breaking New Ground in Healthcare

We are thrilled to bring you insights from our latest episode featuring the esteemed Dr. David Reich, President of Mount Sinai Hospital in New York City.🎙 Episode Highlights:- Innovative Training in Healthcare:Dr. David Reich shares his vision for creating a residency-like program for industrial engineers within healthcare. By partnering with organizations, this initiative aims to leverage the energy and enthusiasm of new engineers to drive performance improvements.- HR's Strategic Role:David highlights the critical need for HR to go beyond transactional activities. He advocates for a robust investment in people—covering talent acquisition, preventing turnover, labor management, talent development, and continuous learning. It’s all about fostering a culture that integrates performance improvement tools and prioritizes people operations.- AI and Technological Augmentation:One of the transformative elements discussed is the role of AI in healthcare. Reich’s pioneering work with AI, especially his malnutrition detection algorithm, showcases how technology can enhance clinical decision support without replacing the human touch. His algorithm, integrated into electronic health records, has notably increased malnutrition diagnosis rates, highlighting AI's potential to direct the right interventions to the right patients at the right time.- Advancing with Empathy and Agility:Dr. Reich and our host Luke discuss the importance of maintaining empathy in healthcare operations. Continuous learning, performance improvement, and an agile approach are key facets that Mount Sinai upholds to enhance patient care and employee well-being.- The Future of HR with AI:Luke presents an intriguing notion: referring to human resources as "augmented HR." This concept underscores the synergy of humans and technology, much like street sweepers and gold miners who benefit from technological advancements, ensuring the human element remains at the center of workforce management.🏆 Notable Achievements:Beyond his roles at Mount Sinai, Dr. David Reich is also a finalist for the prestigious UCLA Hurst Healthcare Prize. His impactful work, including over 100 academic publications, reflects his commitment to healthcare innovation and excellence.Join the Conversation:Listen to the full episode on our [website/link] and delve into the ways AI and human-centric strategies are reshaping the future of healthcare. Discover how your organization can implement these transformative insights to improve both patient care and employee satisfaction.Thank you for being part of our growing community dedicated to advancing healthcare through strategic HR and technological innovation. Stay tuned for more thought-provoking discussions and expert insights in our upcoming episodes!Warm regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
34:1105/07/2024
#100 - From Pandemic to Retention: AdventHealth's HR Evolution

#100 - From Pandemic to Retention: AdventHealth's HR Evolution

In this insightful episode, our hosts Bo and Luke dive deep into the complexities and trends of healthcare HR with our special guest, Tom Nesteruk. As the Senior Vice President of HR and Associate Chief People Officer at AdventHealth, Tom brings a wealth of experience and an inspiring journey from various industries to the forefront of the discussion. Here's a sneak peek of what you'll learn:🎧 Impact of Healthcare ExperiencesTom enlightens us on how both positive and negative patient care experiences influence the recruitment and retention of healthcare talent. He emphasizes the critical nature of aligning HR strategies with patient care to create an appealing environment for potential employees.💡 Post-Pandemic ShiftThe conversation explores the significant shift from pandemic-focused recruiting to engaging and retaining current employees, illustrating the importance of having structured playbooks and preparedness for any crisis.🏥 Strategic HR AlignmentTom draws fascinating parallels between consumer strategies and HR efforts, advocating for a consumer-like experience for employees to enhance retention. His insights into developing a robust employment brand strategy are invaluable.🔧 Technology & CollaborationA major highlight is the transformative role of technology and AI in HR. Tom shares anecdotes about collaborative decision-making at AdventHealth, showcasing how departments like IT, finance, and HR must work together to drive successful outcomes.🌟 Trust and LeadershipTom also discusses the critical aspect of internal relationships and trust, mentioning how a unified, inclusive culture facilitates rapid decision-making and supports the organization through challenging times, such as the COVID-19 pandemic.🚀 Tom's Inspiring JourneyFrom aerospace defense to hospitality giants like Marriott and Disney, and now in healthcare, Tom's transition story is truly inspiring. His personal connection to AdventHealth, given his father-in-law’s treatment for cancer, adds a poignant touch to his professional narrative.Don't miss out! Your professional development and learning journey start here.Warm regards,The ASHHRA Podcast TeamP.S. Know someone who would benefit from these insights? Share the podcast with your colleagues and help spread valuable knowledge within our healthcare HR community! 💌This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
44:0302/07/2024
#99 - The Power of Data in HR

#99 - The Power of Data in HR

In this episode, our hosts Luke and Bo are joined by the incredible Tina Esposito, Senior Vice President and Chief Data Officer at Advocate Healthcare, for a deep dive into the transformative power of data and analytics within the HR space. Highlights You Don’t Want to Miss:- Tina Tuesday: Discover the concept behind "Tina Tuesday" and why dedicating a day to focus on data and analytics can revolutionize HR practices.- Data-Driven Decision Making: Learn how New York Presbyterian’s HR officer has fostered an environment where staff can freely discuss issues, leading to more efficient problem-solving.- AI and Predictive Modeling: Be captivated as Tina discusses the impact of AI on data compilation and presentation in HR, and the potential efficiencies AI can bring to coding and data analysis.- Merging Data and Organizations: Gain insights into the challenges and strategies of integrating data following a merger, including the move to the cloud for seamless integration.- Collaborative Efforts: Hear firsthand about the importance of asking the right questions and involving HR in decision-making in data analysis to meet organizational goals.- Tools and Techniques: Get Tina's take on her favorite tools, such as Power BI, and why fitting the tool to the need is crucial for effective data use. Special Segments:- Bo shares his experiences as the former head of HR operations at the White House, discussing the importance of predictive modeling and utilizing existing resources.- Tina offers invaluable tips for smaller organizations on how to leverage analytics and reporting, even without a dedicated data department.Professional Development:Tina provides resources for those seeking to enhance their skills in HR and data science, including educational opportunities, books, and collaborations with peers. Stay Connected:Luke and Bo express their appreciation for Tina’s profound insights and mention plans to keep in touch for future discussions and updates on her groundbreaking ideas.Tune in now and transform your HR strategy!Best Regards,  The ASHHRA Podcast TeamP.S. Spread the word! Share our podcast with colleagues and friends who are passionate about data-driven HR. Together, we can achieve great things!This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
33:5927/06/2024
#98 - Leading HR Transformations at WVU Medicine

#98 - Leading HR Transformations at WVU Medicine

This thought-provoking conversation features our esteemed guest, Leeann Kaminsky, Chief Human Resources Officer at West Virginia University Health System (WVUHS). With over 25 years of experience in HR roles, Leeann shares invaluable insights into the transformation and growth of the healthcare system under her leadership.Key Highlights from this Episode:- A Journey of Financial Wisdom: Leeann Kaminsky shares her impressive story of consolidating student loans at a 2.7% interest rate and paying back $75,000 over 15 years. This story resonates with our listeners, emphasizing financial responsibility and long-term planning.- Supporting Education: WVUHS’s commitment to education shines through their tuition program. Since 2018, they have covered a significant percentage of tuition for both employees and their dependents, promising 100% tuition coverage for staff attending WVU University. This program not only reduces the financial burden of college education but also retains talent within the organization.- The HR Nurse Program: This initiative offers financial support and job commitment to nursing students, ensuring they join WVU Medicine post-graduation. This approach addresses the healthcare workforce shortage and demonstrates a solid partnership between academic and healthcare institutions.- Integrating Healthcare Systems: Leeann dives into the complexities of hospital acquisitions, discussing the integration of payroll and medical record systems while maintaining the community culture. Employee engagement and open communication are crucial components, with Leanne and the CEO routinely visiting hospitals to ensure staff feel heard and valued.- Employee Recognition and Community Culture: The importance of recognizing and appreciating employee efforts is central to WVUHS’s philosophy. Leeann’s dedication to creating a workplace where employees feel a sense of belonging is evident in her strategic initiatives, which have gained recognition industry-wide.- Future Technologies and Support Systems: Leeann also discusses plans to introduce virtual nursing and programs to retain senior nurses with flexible schedules and full benefits. These forward-thinking initiatives are aimed at improving healthcare delivery and ensuring the welfare of healthcare professionals.- Addressing Rural Healthcare Challenges: With concerns about long wait times for tests in rural areas, WVUHS is working on innovative hub-and-spoke models to enhance patient care across the state, ensuring timely access to medical services.This episode is packed with insights that underscore the importance of strategic HR leadership in healthcare, the symbiotic relationship between education and organizational success, and the value of nurturing community culture within larger systems.Thank you for being a valued listener. We look forward to bringing you more enlightening conversations soon!This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
35:2525/06/2024
#97 - Building Resilient Teams: Insights from Susan Burke

#97 - Building Resilient Teams: Insights from Susan Burke

We are thrilled to share the latest episode of The ASHHRA Podcast, featuring a dynamic and insightful conversation with Susan Burke, the Vice President of Talent Acquisition at PeaceHealth. Training as a Cheat Code for LifeHost Luke kicks off the discussion by emphasizing the importance of training and learning from others to achieve mastery. Using Michael Jordan's transition to baseball as an analogy, Luke illustrates how practice and deliberate training are crucial for excelling in any new field.The Safe Space for LearningEmphasizing the need for a safe learning environment, Susan encourages a mindset of seeking help and learning from others, even if it means approaching those who seem unapproachable. Luke adds that this requires checking one's ego and having the courage to seek guidance from experts.Evolution of RecruitmentSusan takes us through the transformation of the recruitment industry—from the days of fax machines to modern technology. She underscores the importance of personal relationships and mentorship in her career and talks about the professional development initiatives for her team at PeaceHealth.Building Mental ToughnessHighlighting the necessity of mental toughness in recruiting, Susan shares how PeaceHealth's talent acquisition team adapted their training, focusing on system usage, mental grit, and resilience during the COVID-19 pandemic. The concept of "team 212" is introduced, emphasizing daily improvements to enhance overall performance and engagement.Personalization and RecognitionLuke discusses the impact of eliminating email templates to personalize communication, while Bo reflects on the correlation between mental and physical toughness in recruitment. Susan discusses reframing negative thoughts, recognizing individual strengths, and providing personalized support to team members.Continuous Learning and DevelopmentOur hosts underline the importance of continuous learning and professional development, advising intentional time allocation and prioritization for self-improvement in HR. The conversation also delves into process improvement and its relevance in different organizational settings.A Parent's PerspectiveSusan draws parallels between professional resilience and her experiences as a parent, emphasizing lifelong learning and the importance of seeking help. The episode concludes with an inspiring discussion on building a high-performing team through understanding, recognition, and continuous development.This episode is a treasure trove of insights, especially for HR professionals looking to enhance team performance and organizational outcomes. Listen now and be inspired by the wisdom and strategies shared by our esteemed guest, Susan Burke.This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
38:2520/06/2024
#96 - Networking, Learning, and Laughter with Kristine DiFiore

#96 - Networking, Learning, and Laughter with Kristine DiFiore

After two years of anticipation, we've finally had the pleasure of sitting down with the incredible Kristine DiFiore, Chief HR Officer at Catholic Medical Center. Kristine shares her invaluable insights from the conference, her perspective on the current challenges in healthcare HR, and some heartfelt (and hilarious) stories from her professional journey. Here’s a sneak peek into what you can expect: Highlights:- Conference Recap: Kristine’s experiences and key takeaways from ASHHRA24. Spoiler: It’s all about networking and learning from each other!- HR Wisdom: Innovative recruitment initiatives and the significance of employee development for retention.- Funny & Awkward HR Tales: The most unique interview scenario Kristine has ever encountered – trust us, you don’t want to miss this!- Vision for the Future: Kristine’s thoughts on evolving dress codes, blending comfort with professional attire and how it influences workplace culture.- ASHHRA25 Teaser: Gear up for the next big event in Albuquerque, New Mexico! Tune In Now!Thank you for being a part of our incredible community. We’re excited to continue bringing you insightful conversations and inspiring HR stories.Warm regards,Bo and LukeHosts of The ASHHRA PodcastThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8Support the show
18:4118/06/2024
#95 - Making Hiring Fun: Insights on Innovative Recruitment Events

#95 - Making Hiring Fun: Insights on Innovative Recruitment Events

This episode from ASHHRA24 features an illuminating conversation with Valerie Hernandez, the Vice President of Talent Acquisition at Atrium Wake Forest Baptist, part of Advocate Health. Valerie’s innovative approach to hiring events is transforming the landscape of talent acquisition, making the process more engaging, fun, and ultimately, more successful.In this episode, Valerie shares her passion for recruitment and the creative edge she brings to hiring events, which she fittingly describes as her "jam." From transforming a typical hiring event with music, dance floors, and selfie stations to hosting events at unique venues like baseball stadiums, Valerie’s strategies are nothing short of revolutionary. Here are some highlights you won’t want to miss:1. Creating Welcoming and Fun Environments:   - Valerie underscores the importance of making candidates feel comfortable and part of the family through engaging and lively hiring events. Learn how she incorporates themes, music, and interactive activities to ease candidates' anxieties.2. High ROI Strategies:   - Discover how her events have achieved staggering success rates, such as a 97% acceptance rate from a single event. Valerie breaks down the cost-effective strategies that elevate the candidate experience without breaking the bank.3. Details and Personal Touches:   - From customized booklets filled with testimonials and departmental information to personalized tours and follow-ups, Valerie’s attention to detail provides candidates with a comprehensive and memorable experience.4. Community Engagement and Referrals:   - Valerie talks about the power of internal and community referrals, including innovative ideas like involving the children of employees and potential new programs to engage foster children and marginalized youth.5. Future Visions and Industry Impacts:   - A forward-thinking leader, Valerie discusses the significance of combining human connection with technology, and her vision for nurturing diverse talent pipelines.Quotes to Inspire:- “We needed to make it a welcoming, warm, fun, lively experience to get rid of that anxiety and make them feel welcome, and also to experience the culture of the amazing company that we work for.” – Valerie Hernandez- "Life work integration is so important because life comes first." – Valerie HernandezStay Connected:To never miss an episode, make sure to subscribe to The ASHHRA Podcast on your favorite podcast platform.  Thank you for being a valued member of our community. Together, let's continue to transform and innovate in the field of healthcare human resources.This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
26:5313/06/2024
#94 - How OSF HealthCare Attracts Top Talent

#94 - How OSF HealthCare Attracts Top Talent

In this special episode from ASHHRA24, co-hosts Luke and Bo sit down with Julie Mueller, Director of Talent Acquisition, and Stacy Morin, Manager of Provider Recruitment at OSF HealthCare in Peoria, Illinois. Episode Highlights:➡️ Discover OSF HealthCare’s Mission-Driven Culture: Learn how OSF HealthCare remains steadfast to its mission of serving with the greatest care and love, putting mission partners and patients first regardless of their ability to pay. Both Julie and Stacy share personal insights and stories from their extensive tenures with OSF HealthCare.➡️ Recruitment Strategies in Regional Healthcare: Dive into the innovative methods OSF uses to attract and retain top talent in the competitive healthcare sector. From front-loaded vacation time and stipends to scholarship programs and personalized recruitment experiences, explore the multifaceted strategies that make OSF a leader in talent acquisition.➡️ Creating Exceptional Candidate Experiences: Listen to how OSF HealthCare focuses on creating memorable and engaging experiences for new hires through VIP treatment, personalized tours, and community integrations. Hear about unique recruitment stories, both the successes and the surprising fails!➡️ Adapting and Innovating Post-COVID: Stacey and Julie discuss the challenges faced by the healthcare industry in the past five years and the transformative measures OSF is implementing to overcome them and continue thriving. Fun Moments in the Episode:- The hunt for Luke’s mythical statue in Peoria.- How interview experiences vary from best to most bizarre.- Insights into creating ‘spikes’ of endorphin moments during the hiring process. Why Listen?This episode is packed with actionable insights, heartfelt stories, and a whole lot of fun. Whether you’re a talent acquisition professional, HR leader, or just interested in healthcare recruitment and culture, you’ll walk away with fresh ideas and a deeper understanding of what makes OSF HealthCare a standout organization.Tune in now to elevate your understanding of mission-driven recruitment and share your thoughts with us!The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
26:1211/06/2024
#93 - HR Technologies and Health Care Innovations

#93 - HR Technologies and Health Care Innovations

We're thrilled to announce that a brand-new episode of The ASHHRA Podcast is now live and ready for your listening pleasure. This week, we’re bringing you an enlightening conversation with none other than Katie Larkin, Director of HR Operations at the University of Illinois Hospital in Chicago.In This Episode:- The scope of HR Operations: Katie shares insights into her role at the University of Illinois Hospital, including compliance, FTE changes, and implementing new technologies.- Credential Monitoring: Hear about the intricate process of ensuring all licenses and certifications for staff are up-to-date.- Challenges of Tech Implementation: How Katie and her team navigated the rollout of new systems just as the pandemic hit.- Remote Work Management: The trials and triumphs of managing a hybrid team.- Best Eats in Chicago: Katie spills the beans on her favorite restaurants (hint: epic burgers and legendary shakes)!Why Listen?Whether you’re an HR professional, a healthcare administrator, or someone interested in operational excellence, this episode is packed with valuable insights and practical advice. Plus, you'll get a taste of Katie's favorite spots in Chicago—perfect for your next visit!Episode Highlights:- The evolution of HR handbooks from 1964 to today.- Daily huddles and one-page reports as tools for team alignment.- The importance of user-friendly technology in HR.Get Involved:We’re celebrating ASHHRA’s 60th anniversary, and we need your help! If your organization has any employee handbooks from 1964, send them our way. We’ll anonymize your details and discuss how HR has transformed over the decades.Feedback and Community:We love hearing from our listeners! Drop us a line if you have any feedback or topics you’d like us to cover in future episodes.Stay tuned for more exciting content, and thank you for being a part of the ASHHRA Podcast community!Warm regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8Support the show
21:4406/06/2024
#92 - Enhancing Employee Relations through Legal Insights

#92 - Enhancing Employee Relations through Legal Insights

We are excited to share with you the latest episode of The ASHHRA Podcast where we dive deep into the world of healthcare HR with an exceptional guest, Kelvin Igumbor, the Associate Vice President of Employee Relations at VCU Health System.🔊 Episode Title: Kelvin Igumbor Final CutThis insightful episode is packed with valuable information and thought-provoking discussions. Here's a sneak peek at what you can expect:1. The Value of Legal Acumen in HRKelvin shares how his background in law has been instrumental in his HR career, particularly in employee relations. His analytical thinking and ability to navigate complex legal scenarios have proven to be invaluable.2. Managing Employee RelationsKelvin delves into the intricacies of handling daily HR issues, from reading lengthy documents to making quick, informed decisions. He emphasizes the importance of experience and a keen eye for detail in this process.3. Risk Management and Team CollaborationLearn from Kelvin's approach to calculating acceptable risks in staffing and organizational decisions. He stresses the importance of teamwork and involving the right stakeholders to collectively address and resolve issues.4. Kelvin’s Journey and PhilosophyFrom his move from Nigeria to the United States 14 years ago to his various roles in higher education and insurance regulation, Kelvin’s diverse background has shaped his unique perspective on HR. He also discusses the significant role of diversity in teams and organizations.5. Labor Relations InsightKelvin provides a look into labor relations, comparing his experiences in Nigeria with those in the U.S. He highlights the shared goal of ensuring employee satisfaction and organizational success.6. Meaningful Work and Employee SatisfactionHear Kelvin's thoughts on the importance of employees finding meaning in their work and feeling valued by their employers. He believes that ensuring employees are well taken care of translates to greater job satisfaction and overall organizational success.Kelvin also gives a heartfelt shoutout to his incredible HR colleagues at VCU Health System, acknowledging their hard work and dedication.📢 Special Offer:Our co-host Luke has a special offer for nurses considering relocation to Richmond, Virginia, to join the VCU Health team. The first five nurses who reach out to him on LinkedIn will get a personal tour of the facilities and a southern hospitality lunch!Don’t miss out on this episode filled with practical insights and inspiring stories. Tune in now and stay ahead in the ever-evolving world of healthcare HR!Thank you for being a part of our ASHHRA Podcast community. We look forward to bringing you more enlightening content in our future episodes.Stay connected,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8Support the show
19:5304/06/2024
#91 - HR Excellence and Financial Impact in Healthcare

#91 - HR Excellence and Financial Impact in Healthcare

In this episode of The ASHHRA Podcast, our hosts Luke and Bo sit down with Jonathan Hirokawa, Director of Human Resources and People Strategy at Children's Hospital Colorado, for an in-depth discussion on aligning HR practices with organizational strategy and financial stability.Episode Highlights:- Money Mondays Concept: Learn how Luke and Bo’s innovative “Money Monday” concept encourages HR professionals to focus 20% of their time on making and saving money for their organization.  - Themed HR Days: Discover the benefits of themed HR days like "Culture Tuesdays" and "Internal Policy Wednesdays" and how these can help streamline your HR functions.- Financial Impact in HR: Bo emphasizes why it's essential to consider the financial implications of labor, expenses, and projects, linking them directly to the organization’s revenue.- Role of HR in Healthcare: Jonathan delves into his role at Children's Hospital Colorado, sharing strategies for aligning HR with the hospital’s long-term vision and improving community health.- Innovative HR Strategies: Explore innovative HR policies, including tuition reimbursement for employees and their dependents at West Virginia University, as Jonathan explains their long-term benefits and organizational value.- Importance of Data: Jonathan and the hosts highlight the use of data in HR decision-making, including how to interpret and act on data to address turnover, expenses, and operational needs.- Engaging with Employees: Bo and Jonathan discuss the critical importance of HR professionals getting out from behind their desks to engage with employees, understanding their perspectives by talking to them directly rather than relying solely on survey data.This episode is packed with practical insights and strategies that can help you elevate your HR practices and align them more closely with your organization’s overall goals.We hope you enjoy this episode and encourage you to share your thoughts and feedback with us. If you have any specific topics you’d like us to cover or questions for our hosts and guests, please don’t hesitate to reach out.Stay tuned for more enlightening conversations and thank you for being a part of the ASHHRA community!Best regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
36:5131/05/2024
#90 - Samantha Feanny's Guide to Ethical Decision-Making

#90 - Samantha Feanny's Guide to Ethical Decision-Making

We are thrilled to bring you the latest episode of The ASHHRA Podcast, featuring the fascinating journey and paramount insights from Samantha Feanny, Associate Vice President and Deputy Chief Human Resources Officer at the University of Miami Health System.In this episode, our hosts Bo and Luke dive deep into the diverse paths that lead to success in Human Resources. Samantha's story stands out, taking us from law school to the dynamic world of healthcare HR. With her rich background and unparalleled experience, Samantha shares lessons on risk management, ethics, communication, and seizing opportunities.Key Highlights:1. Unexpected Journey:   - Samantha started her career in law, inspired by a family deeply rooted in the legal field.   - Transitioned from a lawyer to a labor relations consultant, and eventually into a key HR role in healthcare.2. Navigating HR with a Legal Mind:   - Balancing risk management and innovation while protecting both the organization and its employees.   - The importance of compliance and ethical decision-making in HR.3. Collaborating Effectively:   - Tips on building strong relationships between HR and legal departments.   - Fostering an environment where HR is seen as a partner, not a barrier.4. Leadership and Growth:   - The significance of openness to new opportunities and the courage to seek help.   - How to cultivate a supportive and educational atmosphere within your team.5. Daily Rituals for Success:   - Samantha’s unique approach to starting her day with positivity and connection.Quote of the Episode:"Be open to whatever possibility comes in front of you. Just give it a try." — Samantha Feanny💡 Why You Should Listen:Whether you're a seasoned HR professional or just starting your career, Samantha's experiences provide invaluable wisdom on navigating challenges and embracing growth. Her story underscores the importance of adaptability, ethical integrity, and continuous learning.Stay curious, stay inspired!Warm regards,  The ASHHRA Podcast Team  This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
28:3929/05/2024
#89 - From Root Cause to Resolution

#89 - From Root Cause to Resolution

In episode 89 of The ASHHRA Podcast, we delve into the intricacies of transformation in healthcare with none other than Dr. Patrick McGill, EVP and Chief Transformation Officer at Community Health Network. If you’re passionate about revolutionizing healthcare through data, technology, and continuous improvement, this episode is a goldmine of insights!Highlights from the Episode:·        Luke’s Proven Filter Questions: Our host Luke shares his expertly crafted set of 6 questions designed to filter out potential partnerships or clients, split into understanding the problem, defining success, measuring success, identifying the people involved, assessing processes, and evaluating current technology.·        Understanding Root Causes: Patrick McGill emphasizes the importance of identifying the root causes of issues before jumping into solutions. He provides an insightful example of how process improvement teams can effectively pause meetings to recalibrate their focus on the actual problem at hand.·        Data-Driven Transformation: The conversation pivots to the crucial role that data plays in driving behavioral change and achieving transformation in healthcare organizations. Patrick shares how understanding and leveraging data is fundamental in setting clear objectives and improving clinical operational processes.·        Embracing Change and Technology: In a captivating discussion, Patrick and the hosts explore the challenges and benefits of adopting generative AI in the workplace. Despite the apprehensions, Patrick is optimistic about how new technology can address healthcare's prevalent issues, such as complexity, lack of transparency, expense, and loss of human interaction.·        Continuous Learning: Patrick’s journey from a background in chemistry to becoming a leading figure in IT and analytics underscores the importance of lifelong learning. 📌 Key Takeaways:1.       Root Cause Analysis: Always dig deep to understand the fundamental issues before implementing solutions.2.       Data Utilization: Data is a powerful tool for setting objectives, monitoring progress, and driving substantial change.3.       Embrace Technology and Change: Stay open to new tools and generative AI, which can significantly enhance healthcare processes while preserving human interaction.4.       Cross-Disciplinary Skills: Break down expertise silos and encourage collaboration across departments for holistic problem-solving.5.       Continuous Learning: Constantly push yourself and your organization to embrace new knowledge and challenges.📌 Don't Miss Out on These Insights! The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
40:2623/05/2024
#88 - Award Winning Healthcare Recruitment Marketing

#88 - Award Winning Healthcare Recruitment Marketing

We are thrilled to bring you a new episode of The ASHHRA Podcast! This time, our dynamic hosts, Bo and Luke, dive deep into the world of healthcare recruitment marketing with two exceptional guests: Yvette Hansen and Whitney Wallace from Baylor Scott and White Health in Dallas. Yvette, the Director of TA and DEIB, and Whitney, the TA Marketing and Sourcing Manager, share their innovative strategies that earned them national recognition, including first place for "Best Use of Paid Social Media and Recruitment Marketing" and second place for "Best Careers Blog."🔍 In This Episode:·        The Magic of Authenticity: Yvette and Whitney reveal the power of using real employee testimonies and experiences in marketing campaigns.·        Behind the Curtain: Whitney’s unexpected journey from talent acquisition to becoming a passionate advocate for analytics and creative marketing.·        TikTok Triumphs: Learn how Baylor Scott and White became pioneers in healthcare recruitment on TikTok and saw significant lead generation and increased applicants.·        Metrics that Matter: Discover how they track the performance of their campaigns with precise metrics like ROI, cost per click, cost per apply, and source of hire.·        Team Synergy: The guests emphasize the importance of internal collaboration and alignment between marketing and HR for consistent branding.💡 Key Takeaways:·        National recognition does not come without effort—hear about the tight deadlines and the scramble to gather relevant submissions that paid off big time!·        Embrace innovation and new platforms. Yvette and Whitney's success with TikTok campaigns may inspire you to explore uncharted territories for attracting talent.·        Aligning internal culture with external branding is crucial. Learn how consistent and authentic messaging can improve candidate experience and employee morale.🗓️ Don't Miss Out!This episode is packed with actionable insights and inspiring stories. It’s a goldmine for anyone involved in healthcare HR and recruitment marketing. Whether you're a seasoned professional or just starting out, you’re sure to find valuable takeaways.We encourage all our listeners to engage with us on LinkedIn and share their thoughts and experiences. If your health system has amazing TikTok recruitment videos, drop them in the comments of our LinkedIn post.Thank You:A big shout-out to Yvette Hansen and Whitney Wallace for sharing their journey and expertise, and to our audience for your continuous support. Keep exploring, innovating, and making a difference in healthcare HR!Stay tuned for more exciting content from The ASHHRA Podcast!This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
40:2621/05/2024
#87 - Talent Shortages and Remote Work in Healthcare

#87 - Talent Shortages and Remote Work in Healthcare

We are thrilled to bring you another enlightening episode of The ASHHRA Podcast. In this episode, we feature an exclusive conversation with Paul Hudgins, SVP and CHRO of Carilion Clinic.Join our hosts, Bo and Luke, as they explore the scenic setting of Roanoke with Paul and discuss the pressing needs and strategies within HR in the healthcare sector. Here’s what you can expect from this engaging episode:1. Discovering Roanoke: Paul shares his personal experiences and the alluring beauty of Roanoke, a gem surrounded by majestic mountains and serene lakes. Whether you’re considering a move or seeking a peaceful getaway, Roanoke’s charm is sure to appeal.2. Navigating Healthcare HR Challenges: From staffing shortages to the implications of remote work, Paul discusses the complex landscape of healthcare HR. Learn how Carilion Clinic is addressing these challenges head-on through innovative strategies.3. Insights on Leadership and Employee Retention: Gain valuable insights as Paul shares his approach to leadership and the importance of nurturing a connection to the organization's mission. Plus, discover how Carilion's partnership with educational institutions is helping to pave a brighter future for its team.4. Personal Rituals and Work-Life Balance: In a time when disconnecting is more important than ever, Paul and our hosts share their personal routines for decompression and maintaining a healthy work-life balance.5. The Importance of Kindness in Leadership: Hear how simple acts of kindness can significantly impact workplace atmosphere and employee retention, with Carilion seeing a noteworthy return of former employees.This episode is packed with valuable lessons and touching stories that underscore the importance of adaptive leadership and personal fulfillment in the fast-evolving world of healthcare HR. Tune in to this profound discussion that is sure to provide you with fresh perspectives on managing and thriving in the healthcare industry.Thank you for your continued support and engagement. We look forward to bringing you more thought-provoking content.This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
34:1317/05/2024
#86 - Leading Healthcare into the AI Future

#86 - Leading Healthcare into the AI Future

Exciting insights from our latest episode of The ASHHRA Podcast featuring Dr. Rawle “Tony” Seupaul, EVP and Chief Physician Executive at Carilion Clinic! In an illuminating discussion, Dr. Seupaul shares his expert perspective on the intersection of healthcare and technology and the critical role of HR in these dynamic times.🌟 Episode Highlights:·        Dr. Seupaul's passion for technology-enhanced healthcare, emphasizing AI’s transformative role in radiology and patient consultations.·        Insights into how AI and technology are poised to reduce healthcare costs and improve outcomes over the coming decade.·        The strategic integration of AI in healthcare settings to augment the workforce and enhance patient care quality and safety.🔑 Key Takeaways:·        Embrace Technology: The future of healthcare is intertwined with advancements in AI and technology. Organizations must embrace these tools to stay competitive and improve healthcare delivery.·        Human Element: Despite the tech surge, the human touch remains irreplaceable in healthcare. Combining human judgment with AI can lead to better patient outcomes and enhance safety.·        HR’s Role: HR professionals are pivotal in managing this transition, focusing on talent management and integrating tech to bolster organizational strategies.💬 Dr. Seupaul also shared personal anecdotes about the support from his family and the rewarding nature of his work environment at Carilion Clinic in Roanoke, which contributes to his and the organization's success.Don't miss this compelling conversation on how technology is reshaping healthcare management and delivery. Tune into The ASHHRA Podcast for this and more insightful discussions! 🎧 👏 Special thanks to Dr. Seupaul for joining us and sharing his wisdom and to all involved at the Carilion Clinic for their ongoing commitment to excellence in healthcare.This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
30:2016/05/2024
#85 - A Deep Dive into Healthcare HR Strategies

#85 - A Deep Dive into Healthcare HR Strategies

We had the pleasure of hosting Jeanne Armentrout, the Chief Administrative Officer at Carilion Clinic, who shared invaluable insights from her extensive career in healthcare administration and human resources.Jeanne’s journey from a registered nurse to the pinnacle of HR leadership at Carilion Clinic offers a fascinating story of career evolution, underscoring the power of growth and flexibility in one's career path. This episode is a treasure trove for anyone invested in leadership development and employee engagement.Highlights from the Episode:1. Leadership and Employee Engagement:Jeanne discusses the critical role leaders play in fostering a workplace culture that prioritizes employee engagement and development. Her approach of "only ask what you can do something about" in employee surveys has revolutionized feedback mechanisms at Carilion.2. The Importance of Servant Leadership:Emphasizing a “servant leadership” style, Jeanne shares how supporting the success of others—be it superiors, peers, or direct reports—creates a reciprocal environment of trust and success.3. Communication and Growth:The necessity of clear, varied, and interactive communication is highlighted as a cornerstone for nurturing a engaged and informed workforce. Jeanne’s innovative changes to standard communication, such as integrating podcasts and videos, have kept content fresh and accessible.4. Developing a Problem-Solving Mindset:Jeanne encourages leaders to adopt a proactive problem-solving attitude, advising that employees always bring potential solutions when presenting problems. She believes empowering employees to participate in solution-finding can significantly enhance operational effectiveness.A Little More About Jeanne:Besides her leadership at Carilion Clinic, Jeanne's passions include music and being an advocate for work life-balance, which she regards as crucial for decompressing and maintaining productivity in high-stress environments.For a deeper dive into these topics and more, tune into this insightful episode, available now on Spotify, Apple Podcasts, and our website. Gain from Jeanne’s experience to potentially transform your own approaches to HR and leadership.Stay tuned for more enriching content and don't forget to send us your feedback which helps us grow and improve.This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
30:0615/05/2024
#84 - Pioneering Health Excellence: Carilion Clinic’s Journey

#84 - Pioneering Health Excellence: Carilion Clinic’s Journey

We had the pleasure of sitting down with Nancy Howell Agee, the dynamic CEO of Carilion Clinic, in person at their corporate office in Roanoke, Virginia. The episode took a deep dive into the workings of a major health system and the significant impact of leadership and innovation on healthcare. Here are some highlights from this enlightening discussion:🔸 Pioneering Healthcare Education and Workforce Growth: Nancy detailed the health system's strategic collaborations with Virginia Tech and other institutions to enhance medical education and create a sustainable workforce pipeline.🔸 Embracing Technology in Healthcare: From robotics to technology-driven solutions, Carilion Clinic is revolutionizing patient care across vast geographic regions, ensuring high-quality service delivery in both urban and rural settings.🔸 Cultivating a Mission-Driven Culture: Nancy's long-standing commitment to the clinic's mission has steered its expansion from 2,000 to 13,000 employees, making it a beacon of growth and opportunity in Roanoke and beyond.📍 Recorded in Roanoke, Virginia, this episode not only explored the transformations within Carilion Clinic but also shed light on the broader implications for healthcare systems everywhere.👉 Key Takeaways for Healthcare Professionals:- Invest in partnerships to bolster educational and workforce development.- Leverage technology to enhance care delivery and operational efficiency.- Foster a values-driven culture to attract and retain top talent in healthcare.Don't miss out on this insightful conversation filled with actionable ideas and inspiring stories. Tune in to The ASHHRA Podcast to discover how these insights can impact your approach to healthcare leadership and innovation.This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
31:0014/05/2024
#83 - A Deep Dive into HR Leadership

#83 - A Deep Dive into HR Leadership

Get ready to dive into the inspiring journey of a true HR leader! Our latest episode, "A Deep Dive into HR Leadership," features an engaging conversation with Susie Jamerson, Chief People Officer of the Corporate Services Region at AdventHealth.Episode Highlights:1. Susie's Impressive Tenure: Discover how Susie's 21-year career path at AdventHealth shaped her leadership style and her outlook on HR's impact in healthcare.2. AdventHealth’s Evolution: Susie shares her firsthand experience during the rebranding of AdventHealth, emphasizing unity and culture-building across various facilities.3. Leadership and Problem-Solving: Find out how Susie approaches complex challenges with a focus on relationship-building and strategic thinking.4. Staying Grounded: Learn about Susie's morning routine and how staying centered helps her manage a demanding role while maintaining her passion for service.💡 Insightful Moments:- Susie reflects on the importance of building a coherent brand and culture post-rebranding.- Her take on the personal traits that have enabled her career success – from being a proactive problem solver to fostering significant relationships within the industry.🔗 Must-Listen Clips:- Why Culture Matters: [Listen at 06:55]- Navigating a Major Rebrand: [Listen at 15:22]- A Day in the Life of a CPO: [Listen at 20:15]🎧 Tune in now to get inspired! [Listen to the Full Episode Here]Whether you’re an HR professional or someone interested in the strategic management of healthcare services, this episode is packed with valuable insights.What's Next?Stay tuned for our next episode, where we delve into the world of innovative HR solutions with another special guest. Don't miss it!We'd Love to Hear from YOU!This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
26:3109/05/2024
#82 - Leading the Charge in Healthcare Talent Acquisition

#82 - Leading the Charge in Healthcare Talent Acquisition

We just dropped an insightful conversation on the "Leading the Charge in Healthcare Talent Acquisition" episode, featuring talent acquisition leaders Jacquie Liddell and Megan Bradley from Mass General Brigham. Get ready to dive deep into HR transformations during challenging times!🔑 **Key Takeaways:**- **Robust Change Management**: Learn how Mass General Brigham navigated the demanding requirements of talent acquisition through crucial investments and strategic alignments.- **Impact of COVID-19 on Recruitment**: Discover the unique challenges and solutions implemented by the TA team to adjust to the pandemic and the surge following the Great Resignation.- **Embracing Technology & Training**: Explore the importance of onboarding new tech solutions like Workday and continuous training to meet evolving industry needs.This episode is packed with real-world insights from leading professionals who are shaping the future of healthcare recruitment. Whether you're in HR or looking to understand the dynamics of talent acquisition in high-pressure environments, you won’t want to miss this!➡️ Listen, learn, and let us know your thoughts! Connect with Jacquie and Megan on LinkedIn to continue the conversation.Feel free to tag anyone who might benefit from this episode or add your insights on tackling HR challenges effectively! 🌟This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8#ASHHRApodcast #HumanResources #TalentAcquisition #HealthcareLeadership #COVID19Impact #RecruitmentChallenges #Workday #ChangeManagement #LeadershipDevelopment #PodcastEpisodes Support the show
40:5802/05/2024
#81 - The Art of Sourcing in Healthcare

#81 - The Art of Sourcing in Healthcare

In an insightful conversation with our latest guest, Matt Craven, a top healthcare recruitment influencer & Director of Talent Acquisition at City of Hope, we dove deep into the beating heart of healthcare HR and the nuances of talent acquisition. Here are the key takeaways from this riveting episode:🚀 **Magical Mindset in Sourcing Talent**- The sheer complexity of recruiting for healthcare lies in the range of positions from the frontline to the executive suite.- Matt stresses the significance of mindset over experience; recruiters must embody a go-getter attitude and harbor genuine care for candidates' desires and needs.- Fostering enjoyable work environments is key, as happy teams strive harder, resulting in better recruitment outcomes.👥 **Building Relationships & Personal Touch**- Successful placements hinge on cultivating strong relationships and understanding candidates beyond their resumes.- Matt shares the power of persistence and personal outreach; even if candidates initially reject offers, maintaining communication can open doors for future opportunities.- Moving beyond transactional interactions, Matt endorses a humanized approach to messaging, making AI and templated responses more personalized.📊 **Data-Driven Influence & Leadership**- Using data to influence hiring decisions is paramount for compelling leadership to adopt more effective talent acquisition strategies.- Recruitment isn't just about filling vacancies; it's about impacting patient care and the overall effectiveness of the healthcare delivery system.- Matt's strategy of managing a compact, yet mighty sourcing team proves that quality trumps quantity, especially in roles where candidates are scarce yet crucial.Listen to the full conversation on The ASHHRA Podcast, Episode 81, to unwrap the future of healthcare recruitment. Learn from a seasoned pro how a blend of passion, partnerships, and strategy can revolutionize your recruitment game. This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
48:0125/04/2024
#80 - Christin Davis on Leading HR Tech Changes

#80 - Christin Davis on Leading HR Tech Changes

In this must-listen episode, we sit down with the esteemed Christin Davis, Managing Director of HR Operations and Technology at ChenMed. Her unique journey from Capitol Hill to transforming HR tech is nothing short of inspirational and is packed with tidbits that could redefine the way your company handles HR technology.🚀 Episode Highlights:- Christin's passion for ChenMed's mission to create a better healthcare future for the elderly resonates deeply with listeners.- The challenges and triumphs of integrating complex systems like Workday and Phenom at ChenMed.- The critical role of change management in HR tech and how ongoing training and adoption is setting up ChenMed's team for success.- Personalized experiences with AI in HR: Christin explores the double-edged sword of cutting-edge technology and the realities of inaccurate data.Luke shares his admiration for Christin's depth of knowledge and hints at future collaborations—we too can't wait to have her back for more eye-opening tech talks!🌟 Key Takeaway: Continuous adaptation, thorough documentation, and the art of effective communication are at the heart of a successful HR tech strategy. Don't miss out on this game-changing conversation. Tune in to explore how you can empower your HR department to rise above the tech tide and ensure an unrivaled experience for both employees and customers.Happy Listening,The ASHHRA Podcast TeamP.S. Join us as we demystify AI in HR and chart a course for success amidst evolving tech landscapes. See you on the airwaves!This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
39:1118/04/2024
#79 - Technology and Tradition: Modernizing Talent Recruitment

#79 - Technology and Tradition: Modernizing Talent Recruitment

We are excited to bring you the latest scoop from The ASHHRA Podcast – a treasure trove of insights for healthcare HR professionals and enthusiasts alike!Join us this week as our hosts, Bo and Luke, dive deep into the nuanced world of talent acquisition, candidate experience, and the essential nature of internal mobility within healthcare organizations.🤝 Embracing Individual StoriesSharon Giotis, Vice President, Talent Acquisition & Internal Mobility at The Leukemia & Lymphoma Society, sets the stage by emphasizing the power of personal narratives in shaping recruitment practices. Understanding candidates beyond their CVs is not just a practice; it's a philosophy that can transform your hiring framework and enrich your organization's culture.🙌 Crafting a Positive Candidate JourneyEver wonder why some applicants become champions of your brand even when they don't land the job? It's all about the journey! Luke and Sharon unfold strategies to craft a candidate experience that resonates and encourages future applications.⚙️ Behind the Scenes of Ineffective Candidate ExperiencesEver thought about what goes wrong in the hiring process? Bo and Luke take a candid look at the pitfalls of recruitment strategies, addressing real issues like training gaps and how technology can be both a savior and a stumbling block.🚀 Defining Internal MobilitySharon brings her expertise to light, dissecting the concept of internal mobility and its unique application within different organizational cultures. Get ready for an engaging discussion on how to tailor internal mobility strategies to your company's specific needs and employee aspirations.🛠️ HR Tools and Tech That Make the CutDive into the world of HR tech as Sharon illustrates her team's framework, focusing on the use of LinkedIn and the significance of exploiting your company's Applicant Tracking System (ATS) to its fullest potential.🎖️ A Journey of Resilience and ImpactWe take a moment to shine a light on Sharon's personal journey, her battle with breast cancer, and her inspiring role at the Leukemia and Lymphoma Society. Discover how healthcare HR experiences transcend the professional realm, interweaving personal growth and communal impact.👋 A Weekly Dose of Healthcare HR WisdomRemember, The ASHHRA Podcast is your weekly rendezvous point for unrivaled healthcare HR knowledge and advice. Don't miss out on the wealth of experience our hosts and guests generously share each episode.🎙️ Tune in now to " Technology and Tradition: Modernizing Talent Recruitment" and elevate your HR practice with insight from the best in the business. Share your thoughts and takeaways with us – your voice makes our conversation whole.Wishing you an insightful listen,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
31:4911/04/2024
#78 - The Secret Sauce Behind Successful Recruitment

#78 - The Secret Sauce Behind Successful Recruitment

As a valued member of The ASHHRA Podcast community, we're excited to share the insights from our latest episode with Bruce Mattos, AVP – Corporate Director of Talent Acquisition at Phoebe Putney Health System. We dive deep into the ever-evolving world of healthcare recruitment with industry veteran Bruce Mattos. Join us as we explore the strategic shifts that are reshaping talent acquisition in healthcare systems.🩺 A Proven Strategy for Talent DiscoveryUncover the astonishing fact that 80% of candidates were already in the ATS, often for over a year. Discover how a strategic focus on internal databases and targeting specific regions could revolutionize your recruitment efforts.🔍 The Personal Touch in RecruitmentLearn why automated processes are taking a back seat to genuine, personalized outreach. We discuss the importance of phone calls, targeted messaging, and why a sincere approach can make all the difference.💰 Financial Challenges and Accessible HealthcareWith nearly half of community hospitals in a precarious financial situation, Bruce Mattos shares how healthcare accessibility remains a pressing priority and how recruitment strategies need to adapt.📈 Reducing Turnover with Positive Candidate ExperiencesDive into the practices that not only attract candidates but significantly impact job retention and engagement, from streamlined applications to memorable interviews.🤝 Building Relationships over Relying on TechnologyGain insight into the crucial balance between leveraging technology and the irreplaceable human element in forming strong recruitment bonds.✨ Creative Approaches to Talent AcquisitionBruce and Luke discuss low-cost methods that yield high returns in recruitment, emphasizing the value of personalized outreach to command attention in a crowded job market.🤖 The Evolving Role of TechnologyStay ahead by learning how to merge the efficiency of digital platforms with the indispensability of personal relationships to secure top talent in healthcare.👥 Collaboration as the Key to SuccessHear how sharing expertise and resources among healthcare organizations is integral to overcoming talent acquisition challenges.The discussion with Bruce Mattos is rife with practical strategies, actionable tips, and heartfelt stories that highlight the importance of placing people first in the recruitment process. Whether you're an HR professional in healthcare or a talent acquisition enthusiast, this episode is a treasure trove of knowledge that you can't afford to miss.Thank you for being part of our journey to transform healthcare HR together.Best regards,The ASHHRA Podcast TeamP.S. Did you know better candidate experiences can greatly enhance job commitment? Implementing just one insight from this episode could critically improve your talent retention! 🚀This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
46:3904/04/2024
#77 - Innovative Approaches to Pharmacy Benefit Solutions

#77 - Innovative Approaches to Pharmacy Benefit Solutions

Buckle up for a journey through the complex world of pharmacy benefits on the latest episode of The ASHHRA Podcast! 🎧In this episode, "Innovative Approaches to Pharmacy Benefit Solutions," hosts Bo and Luke dive deep with industry experts Becky Grant and Craig Abrahamson from RxBenefits to explore how healthcare HR professionals can navigate the ever-evolving landscape of pharmacy benefits management.Key Insights You Can't Miss:- **The Unique Approach of RxBenefits:** Learn how RxBenefits stands apart from traditional PBMs by focusing on meaningful client engagements rather than owning distribution channels. Plus, find out how their short-term contracts offer annual financial improvements.- **Strategies for Employers:** Discover how RxBenefits helps employers get the most out of their pharmacy resources, positioning them for revenue growth and better community healthcare.- **Financial Savvy in Healthcare HR:** Understand why Bo and Luke are passionate about helping you build your business acumen, especially when it comes to evaluating pharmacy service contracts that can save your organization millions.- **The Challenge of Balancing Interests:** Hear Craig talk about the competing interests within pharmacy benefits and the importance of partnership in this intricate area.- **Maximizing Pharmaceutical Procurement:** Becky shares her insights into creating a personalized experience both for members and clients, ensuring adherence to promised benefits, and optimizing plan performance for the long haul.Connect, Learn, and Save:Engage with real-world scenarios that outline the crucial role HR plays in managing costs without compromising patient care. From budget-friendly pharmacy plans to the importance of differentiating medical and pharmacy contracts, this discussion is packed with takeaways for your team.The episode also includes lighter moments where Becky gives thanks to her dedicated healthcare team and her military-serving children, while Craig throws support behind Yukon Huskies basketball.This is an episode that promises to arm you with the knowledge to make informed decisions and foster collaboration within your healthcare organization. We encourage you to listen, share with your network, and continue the conversation around the significant impact of pharmacy benefit management.Stay Well-Informed,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
01:00:4328/03/2024
#76 - Crafting Your Personal Brand in Healthcare HR

#76 - Crafting Your Personal Brand in Healthcare HR

Ready to uncover the secrets to a successful career in healthcare human resources? Tune into the latest episode of The ASHHRA Podcast, where our engaging hosts, Bo and Luke, sit down with the inspiring Carl McDonald, CHRO of Broward Health and a six-year veteran at ASHHRA!🔊 In this must-listen episode, Carl gets candid about the crucial elements needed to thrive in the healthcare industry. From building a robust support system to nurturing a positive personal brand, Carl shares actionable insights that are invaluable to both emerging and seasoned HR professionals alike.What's Inside the Episode:- ☑️ The role of mentorship and personal branding in elevating your healthcare HR career- ☑️ Carl's genuine love for employee engagement and the value he places on transparency- ☑️ The tough realities of HR responsibilities, including the difficult task of terminations- ☑️ Real talk on work-life balance and embodying the organizational values you promote- ☑️ How joining ASHRA and volunteering enriches your professional and personal journey- ☑️ Bo and Luke dive into the significance of physical well-being as Carl sheds light on his daily routines- ☑️ Sneak peek into the upcoming ASHRA conference in Fort Worth, Texas, in April – an event you won't want to miss!🎙️ Carl McDonald is more than just a HR leader; he's a testament to what drive and determination can achieve in the fast-evolving field of HR. Despite the challenges posed by an ever-changing landscape, such as the impact of COVID-19 on healthcare, Carl emphasizes the need for healthcare HR professionals to focus on self-care and plan their time off meticulously to minimize workplace disruptions.🏃‍♂️💡 Plus, don't miss Luke's innovative idea of incorporating health and fitness goals into work meetings – it could be the next step towards a healthier, more engaged workforce!🌟 Whether you're an HR newbie or a pro, Carl's journey to the C-suite in record time is bound to motivate and inspire. Learn how he leveraged opportunities and challenges alike to climb the ladder of success.Don't forget to mark your calendars for the ASHHRA Conference in Fort Worth, Texas, this April. It's the perfect opportunity to network, learn, and recharge!We hope this episode sparks excitement for your own journey in healthcare HR. Stay engaged with us, and be sure to provide your feedback – we're always eager to hear from our dynamic ASHHRA community.This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies? Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
31:4321/03/2024
#75 - Developing Rising Leaders: How GHC's HR Program Capitalizes on Internal Talent

#75 - Developing Rising Leaders: How GHC's HR Program Capitalizes on Internal Talent

In this episode, we had the pleasure of welcoming a special guest, Carrie O'Dell, the CHRO of the Group Health Cooperative (GHC) of South Central Wisconsin. She shared invaluable insights on tackling the staffing shortage through learning and development, growing staff from within, and managing sensitive HR situations.Key Takeaways:1. Prioritize internal staff development: GHC's Rising Leaders program focuses on developing leadership abilities in employees who don't have direct reports. This not only fosters a culture of internal growth but also boosts retention and recruitment efforts.2. Manage challenging situations with empathy: Carrie shared a real-life human resources challenge and how they resolved it through mediation, thereby fostering respect and understanding among employees.3. Foster a supportive HR environment: Shout out to the GHC HR department for their steadfast dedication, especially during the challenging times of the pandemic. The team's resilience and commitment should serve as an inspiration to other HR professionals.Carrie's expertise and anecdotes made for an enlightening and thought-provoking conversation. We highly recommend giving it a listen.If you're interested in learning innovative ways to address staffing challenges and foster a supportive work environment, this episode is a must-listen. Stay tuned for more insightful and engaging episodes coming your way. Don't forget to subscribe to The ASHHRA Podcast so you never miss an episode!This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
26:5914/03/2024
#74 - Pioneering HR Excellence in Healthcare with Shaun Smith

#74 - Pioneering HR Excellence in Healthcare with Shaun Smith

Prepare to dive deep into the heart of organizational culture and healthcare HR with an exclusive episode of The ASHHRA Podcast! Join our esteemed hosts Bo and Luke as they welcome Shaun Smith, Group Senior Vice President and Chief People and Culture Officer of New York Presbyterian, in a thought-provoking episode titled "Pioneering HR Excellence in Healthcare with Shaun Smith."🌟 Episode Highlights:- Shaun Smith unravels the significance of leadership and team values in shaping a strong organizational culture.- Discover how New York Presbyterian's unique "respect creator" came to life through active team member input.- Shaun's impassioned advocacy for mental wellness is a powerful reminder of the support healthcare workers desperately need.🚀 Transformative Insights:- Uncover how Shaun's human-centric approach reshapes the healthcare landscape, emphasizing respect, civility, and the deep-seated human connections all organizations yearn for.- Learn about the challenges of maintaining quality and culture in a large healthcare community from someone who manages it firsthand.- Shaun's take on biases within AI, the future of healthcare HR, and the concrete steps toward career pathing and grooming the next generation of healthcare professionals is a must-listen for all HR enthusiasts and professionals alike.- Bo and Luke candidly discuss the intricate balancing act of work-life integration over mere balance, offering fresh perspectives for our always-connected world.👀 Sneak Peek:- Shaun sheds light on the Inner workings of New York Presbyterian's HR strategies, from their use of Modern Hire to the continuity of career progression.- Discover their meticulous approach to training for behavioral-based interviews and how Shawn's leadership style has made an impact.- Finally, revel in Shaun's personal branding philosophy: helping people become their best selves, a testament to his passion for HR in the healthcare sector and community support.Don't miss out on this riveting episode! 🎧 Grab your earbuds, tune in, and let the transformative tales of dedication and leadership of Shaun Smith inspire your day and reshape your thoughts on the future of HR in healthcare.Stay engaged, stay informed, and stay ahead of the curve with The ASHHRA Podcast.This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential! Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show
42:0107/03/2024