#107 - Technology, Flexibility, and HR Challenges in Healthcare
We’re excited to bring you the latest episode of The ASHHRA Podcast, featuring the inspiring Mel Goodrich, SVP and Chief People Officer at Sentara! This episode is packed with insights on leadership, technology, and the future of healthcare. Let’s dive into the highlights!🎙️ Special Guest: Mel GoodrichWith over 32 years of HR experience across various industries, Mel Goodrich’s heart belongs to healthcare. At Sentara, she oversees HR operations for a network that includes hospitals, ambulatory care centers, and physician practices. Her early experiences in her family’s grocery store instilled a deep passion for caring for people, driving her impactful career in HR.🐶 Meet Joey, the Aussie PooMel shares lighter moments from her life, including her adorable Australian Shepherd poodle mix, Joey. This little bundle of joy is a testament to how personal well-being contributes to professional success.🏊♀️ Finding BalanceIn her leisure time, Mel finds serenity in swimming in her backyard pool, which serves as a great stress reliever. Her holistic approach to managing stress highlights the importance of self-care in leading effectively.📅 Leadership and StructureA multitasker who thrives on structure, Mel emphasizes regular meetings and purposeful project plans. She believes one-on-ones should prioritize individual development alongside business updates. Her approach ensures her team’s growth and well-being.💡 Embracing Technology in HealthcareMel and Luke explore how technology, especially AI, is enhancing productivity and care in healthcare. By combining AI with human intelligence, organizations can deliver better services while empowering staff to leverage these advancements agilely.🌟 Care and Compassion in LeadershipHumility, grace, and listening are vital traits Mel champions as a leader. She reengineered Sentara’s employee relations team by conducting listening sessions with over 100 people, focusing on supporting employees through personal milestones like childbirth.🛠️ Innovating HR in HealthcareCOVID-19 has pushed healthcare HR to innovate rapidly. Mel discusses flexible scheduling, remote work, and wellbeing resources as essential measures to attract and retain talent in a challenging landscape.📈 Building the FutureMel’s dedication also extends to the future workforce. Her team’s initiatives include engaging with high schools and middle schools through boot camps and sponsorships to attract young people to the healthcare profession.In this episode, Mel leaves us with a powerful message: It’s crucial to support development and leave a legacy through mentorship, ensuring we are always striving to be our best selves.🌟Don’t miss this enlightening conversation! We hope Mel's journey and insights inspire you as much as they inspired us. Stay tuned for more enriching discussions on The ASHHRA Podcast.Best Wishes, The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8 Support the show