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Business
Larissa Macleman
Welcome to the Salon Owners Collective Podcast. Here at the Salon Owners Collective, we help Salon & Spa Owners Master their Inner Salon CEO by implementing a strategic framework to grow and scale their businesses. We believe that in order to truly achieve Freedom & Profit, you must first fully step into your role as Salon CEO by following our actionable steps that will transform your business and your life. After all- every single one of us has the ability to achieve incredible things, and life is too short to waste the opportunity to live your dream life!
Total 203 episodes
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Make 2022 Your Best Salon Year Yet

Make 2022 Your Best Salon Year Yet

A New Year always brings a fresh start. A chance to start over after a year of uncertainty. Through this, you’ve had countless setbacks, financially, mentally, and physically, which now, has maybe left you feeling miles behind with your business. Now you are heading into 2022, hopeful that this year you can create the life you have worked tirelessly toward.     You might be looking to really change the way you lead your team in order for them to feel motivated and inspired - focusing on team retention.  Maybe it is time to bring some excitement and energy back into your Salon!  This may also be a chance to refocus your own business mindset, maybe it's time to redirect your attention  & spend more quality time with your family, and maybe this year is the year you truly step into your role as CEO of your Salon.    I know the last couple of years have been rocky, but the one thing that can help you get through uncertainty is a clear plan.  Preparing yourself to succeed, which is usually the part that all business owners struggle with! I know I used to struggle with this. But it’s all about creating an achievable plan and then holding yourself accountable to reach those goals.    This is where I come in. This episode features our “Salon Annual Planner” which helps Salon Owners who want to make 2022 their best year yet by avoiding constant setbacks and taking control of their business.  I know how busy Salon Owners are, so I have created a plan that you can follow as you listen to this episode. Then by the end of it, you will have a clear roadmap of what 2022 will bring you and your Salon.  Here are three reasons why you should listen to the full episode: The one thing you already know about that you are probably not doing in your salon The most common mistakes salon owners make when growing their business  After only 30 minutes, you will have a full plan for 2022, ready to kickstart your year.  Level Up 2022 To access the full Level Up guide, CLICK here Apply to Work With Me in 2022  Come and work with me in 2022 by joining my Salon Mastery Program. In the Program, we guide Salon Owners like yourself fully master their role as 'Salon CEO' and grow a Rockstar Team, leading that team to smash sales targets, earn powerful profits and attract & retain dream clients. Apply now and we'll see if we're a match to work together. Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
35:3830/12/2021
The 1 Thing That Will Make Your Salon Team Stay Longer (Or Forever)

The 1 Thing That Will Make Your Salon Team Stay Longer (Or Forever)

Have you ever found yourself having an awkward conversation with a team member, who is asking for a pay rise that they are not quite ready for? Or worse, having an employee leave on their own terms before you have had a chance to share the plan you had envisioned for them in your Salon?   It can not only be really painful for you, but I actually believe the situation can be avoided from the beginning and can instead result in a positive outcome that benefits you and your Salon. You must be wondering, how on earth do I achieve this? Well, let me tell you!   I know that keeping your employees motivated is a priority for you, alongside growing your business, having clients coming through the Salon doors, and of course, reaching your sales target. After all, that’s why we do what we do!  But what I think is fundamental to the success of your Salon, is finding the secret to KEEPING them and ensuring they stick around.   From the moment your potential employee walks into your Salon for the first time, you need to have a plan in place.  How will you align their dreams and desires with a well-thought-out, step-by-step career roadmap for them to flourish within YOUR business? What are YOU looking for them to achieve in their time with you? What does their career pathway look like with YOU?   I am going to give you all the tips and tricks you need to build and grow a Rockstar Team that will stay for the long haul...and that will end up supporting your vision of having a successful Salon.    Attracting and Building your Rockstar Team Get the Rockstar Team Guide, just CLICK HERE  Apply Now: Come work with me in 2022 by joining my Salon Mastery Program. In the Program, we guide Salon Owners like yourself fully Master their role as 'Salon CEO' and Grow a Rockstar Team, leading that Team to Smash Sales Targets, Earn Powerful Profits and Attract & Retain Dream Clients. Apply now and we'll see if we're a match to work together. Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
29:1023/12/2021
Reflecting on 2021: The Year the Salon Industry Changed Forever

Reflecting on 2021: The Year the Salon Industry Changed Forever

Last year, you thought you had seen it all.  You headed into 2021 hopeful, excited for a fresh start and to achieve big plans that had been put on hold. Salons started to reopen and we saw clients coming back through our doors. It felt like everything was slowly returning to normal.    However, we were in for a rude awakening! I think we all came to realise that our old “normal” was no longer. COVID is still lurking, and we had to start adjusting to this “new normal”. Even now, Salons across the world are still experiencing lockdowns and restrictions around vaccinations, and not knowing when it will end… or if it ever will! Will we ever get used to this constant feeling of limbo?    As a Salon Owner, you have had to get creative in finding new ways to generate income in 2021. Unsurprisingly, team was (and still is) a huge focus throughout the past year. I don’t think this will ever change in our industry.  It has been stressful, to say the least. But now things are starting to look up! Whilst we are facing new challenges when it comes to vaccination guidelines, we have at least turned a corner.   In saying this, I want to take this opportunity to reflect on the most popular and most downloaded podcast episodes of 2021… and I know you’ll find them super valuable, so you can head into 2022 with confidence and direction! Let’s move forward into a new year, ready to have consistent business and clients (fingers crossed!) and focus on growing our Salons to be the best they can be! Here are three reasons why you should listen to the full episode: Key takeaways and tips will ensure you start off 2022 strong! Learn my secrets to getting through a tough year How to look after yourself and your team with my insider tips Inner Salon CEO Snapshot: CLICK HERE to get your hands on it Let's chat... I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
01:00:4616/12/2021
Surviving the “Christmas Cray Cray” Season In Your Salon

Surviving the “Christmas Cray Cray” Season In Your Salon

How is it almost Christmas? I feel like the months go SO quickly, and let’s not mention the fact that it is almost 2022 (gulp!).    I’m sure you are holding out for a well-deserved break after the Christmas Cray Cray period has just about broken you! I remember when I had my Salon.... it would get down to that final week before the Salon shut for Christmas & New Year, and we would be counting down the days every morning. Getting that one step closer to collapsing on the couch and enjoying putting our feet up for days on end.    However, as you start to slow down and unwind, the Salon is the opposite. It can feel like mayhem! With last-minute client cancellations, reschedules and long days, with barely any time to stop and take a break...it can be exhausting, to say the least.    So, I wanted to share with you my top tips for getting through this last week. To survive the last kilometres of your marathon, without totally exhausting yourself so that when Christmas day comes around, you aren’t a total zombie and you can enjoy the break you have so earned.    Salon Christmas E-Book: Here are my 12 steps to Survive Christmas in Your Salon, CLICK HERE for the guide Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
16:0209/12/2021
What Is the Vaccination Etiquette for My Salon?

What Is the Vaccination Etiquette for My Salon?

I've always said that as a Salon Owner, you have to wear a million different hats at any given time. And with COVID on top of that, we have been presented with a whole new set of challenges left-right, and center.  Funnily enough, most of these challenges actually fall beyond the normal scope of your CEO job role. And one of the trickiest parts is that we now have to navigate through the personal decisions of our Salon’s clients.   As an Owner, you must now decide who comes into your Salon doors based on whether they are vaccinated or not. I understand how anxious and nerve-wracking this situation will be for you, especially given how much you love and adore your clients.  All you are doing is simply following the rules, but it’s not as straightforward as that, is it? I know how you feel... and I wish it was that easy! So… I want to help you. I want to show you how you can keep yourself, your clients, and your team safe… AND still have people coming through your doors. Because after all, you still have a business to run.     That’s why, in this week’s episode I want you to meet Kristina Russell, a Master Hair Colourist and Expert Educator located in Sydney. You may actually know Kristina already, as she has been on the podcast with me before! Kristina is not only a #GirlBoss when it comes to her experience in the Salon world, but she is also well-known for her refreshing take on COVID and the vaccine guidelines. Her expertise will be essential for you as you navigate the next phase of your Salon.  Kristina has established a process that has not only seen a positive response from her clients but at the core; is keeping herself safe. You will NOT want to miss what she has to say about this topic!    I want you and your Salon to come out of this strong, so I know that hearing Kristina’s secrets about navigating this new territory will be invaluable for you.    ‘Survive’ to ‘Thrive’ Keep your business alive during these unpredictable times, CLICK HERE to grab all the business tools you need to go from ‘Survive’ to ‘Thrive’ during Covid.  Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to check out Kristina’s Website CLICK HERE for Kristina’s Instagram CLICK HERE to join the Profitable & Successful Salon Owners
32:2204/12/2021
Has COVID Ruined the Salon Industry?

Has COVID Ruined the Salon Industry?

I have a question for you. Has the impact of COVID ever made you consider giving up your Salon?    You may have had to make changes to your team, stay open for longer hours, and increase your prices to make any sort of profit for yourself. Your entire business plan might have had to change from dealing with financial and emotional stress and pressure from your team. You may find yourself wondering, is it actually worth it?    I take my hat off to you. These last couple of years have not been easy. The Salon industry has been turned upside down and you may be thinking, what next?   That is why in this week’s episode, I have invited 4 global leaders in the Salon and Spa Industry to join me and talk about what giving into COVID pressures and coming out the other side looks like. Between them, my guests have decades of experience and still after COVID, have seen incredible success, living a life of freedom and profit.    So sit back, listen and soak up all the knowledge from the experts that you can. Inner CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources CLICK HERE to follow Richard’s Company “Piiq” on Instagram CLICK HERE to follow Jodana on Instagram CLICK HERE to follow Janine’s on Instagram CLICK HERE to check out the website for Stevie’s Salon CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
56:0027/11/2021
Your Team’s Success Relies on You

Your Team’s Success Relies on You

As a Salon Owner, finding great team members always feels like a priority.    The problem is that it can feel tricky to find the right person, let alone ensure that person actually sticks around and becomes a superstar team member for the long run. This is why, I believe, looking after your team and building a winning team culture should be as much of a priority as hiring in the first place. You simply can’t expect everyone you hire to be the jack of all trades... and if you want to, you need to offer them more than just a great hourly wage.  Put yourself in the shoes of your team. What do they get out of being your employee?   It can sometimes feel like employees are here for a good time, not a long time. But rest assured: that doesn’t have to be the case. Take it from me. When I had my Salon, I had employees that were with me for 15 & 18 years… and even had people outlive me in my salon! The secret? Supporting my team to be the best they can be for themselves.   This is why I am so excited to introduce you to Angela Lauria. Angela is an absolute master when it comes to hiring people who will support your vision and stick with you through the years to come.  Angela is the successful author of “Make em Beg to Work For You”, the perfect read for you if you’re looking to better optimise your Salon’s hiring process and be a better motivator for your team.  In this episode, Angela will be revealing some of her award-winning secrets, showing you how to build a team that supports the endgame of your Salon.    Building a Rockstar Team To get the guide, just CLICK HERE Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to get all of Angela’s amazing books for FREE CLICK HERE to follow Angela on Instagram CLICK HERE to follow Angela on Facebook CLICK HERE to learn more about Angela on her website CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
49:0619/11/2021
What the Pandemic Has Taught Us About Leadership

What the Pandemic Has Taught Us About Leadership

Hands up if this year didn't go as you expected!  I'm sure you can agree that this year has been tough for everyone in our Industry.   Between lockdowns, staying connected with your team, building morale, and dealing with financial pressure... This year has been far from perfect. Leading a team to victory and trying to be the best version of yourself when everything else is out of your control... makes it feel almost impossible to stay motivated.  How can you be the best leader and backbone of your Salon when all your plans seem to have flown out the window? I know for me, trying to commit to a business plan and maintain healthy habits when feeling a bit ‘blah’ is overwhelming.  Despite all of this, it is possible to run a successful business and keep your staff happy and motivated. Here’s the secret...   I want to introduce you to Tom White. Tom is the owner of “Same Same but Different,” an ultra-successful hair salon in Melbourne, Australia.  Today, Tom is going to share with you his secret to staying positive and how you can continue to work on yourself and support your team during tough times.   The start of his new salon has been anything but easy,  but if he can do it, so can you. I know you will find this episode super inspiring!    So, in saying that, let’s get started and meet Tom. Inner CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to listen to The Art of Impossible by Steven Kotler CLICK HERE to follow Tom on Instagram CLICK HERE to check out Tom’s Salon “Same, Same, but Different” on Instagram CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
31:4513/11/2021
Is Now the Right Time to Sell My Salon?

Is Now the Right Time to Sell My Salon?

There is no perfect time to sell your salon. Trust me. I’ve been there before.    The idea to sell your salon or spa business can come from feeling frustrated or unmotivated. I don't know about you, but when I owned my Salon I considered selling about 5 times! If I had a particularly bad few days... the thought would often creep into my mind. I'm sure you can relate, most salon owners have felt this way at some point in their journey. As a Salon Owner, you work countless hours on and off the floor, manage an entire team of humans, and have a salon with a following of clients. You may feel like you encompass everything your business has to offer and have worked so hard to get your salon where it is today.    However, now the time has come. You want to change your lifestyle to begin to reap other benefits that can come from owning a Salon. And that may mean selling! I get it. If this is you, you could be feeling overwhelmed and not know where to start.  Should you be selling your salon or not? Is this the right decision for YOU and the future of your business?   In this episode, I want to introduce Ian Jones, business broker and the founder of Direct Business Hub. Ian is passionate about helping owners like you decide whether selling your salon is the right move. He has all the top tips and must-know secrets for the hair and beauty industry from a business perspective.    You need to listen to what insights he has up his sleeve, so let’s dive into this week’s episode.  Inner CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to download your own free Definitive Checklist for selling your salon CLICK HERE to read the How to Sell my Salon Business article CLICK HERE to check out Direct Business Hub’s blog area CLICK HERE to check out Direct Business Hub’s website CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
39:1606/11/2021
Juggling Motherhood and Salon Ownership Like a #Boss

Juggling Motherhood and Salon Ownership Like a #Boss

Owning a Salon is a balancing act. Not only do we have our businesses to nurture... we also have a team to lead, a family to prioritise, a social life to remember… all whilst trying not to forget about ourselves, too! Then you throw motherhood into the mix… and suddenly, it’s a whole different ball game.   I know what it’s like. I had 2 children throughout my time owning a Salon. Suddenly, it’s imperative that you actually take time out of the business to spend with your growing family. There’s a guilt that you begin to feel no matter where you  spend your time. If you’re with your family, you feel guilty about being away from your team. If you’re with your team… you feel like you’re missing valuable time with your family! It can be such a tricky transition, even when you have 9 months to prepare…   That’s why I want you to meet Chelle. Chelle is the uber-successful Owner of Urban Betty, a thriving salon which will soon open its third location in Texas, US.  In this episode, Chelle is going to share her journey to success, with a special focus on her most recent adventure… Motherhood. While most of us have 8 or 9 months to prepare for this (and still don’t feel ready!)… but Chelle found out she was going to be a Mum with 3 days' notice.    Tune in now to hear Chelle’s incredible success story and how she juggles motherhood and salon ownership like a #boss.   Inner CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to check out Chelle on Instagram CLICK HERE to check out Chelle's Salon "Urban Betty" on Instagram CLICK HERE to get Tribal Leadership by Dave Logan CLICK HERE to get Profit First by Mike Michalowicz
37:1526/10/2021
Make This 1 Change to Be a Better Boss

Make This 1 Change to Be a Better Boss

It’s almost 2022, and we can all admit: times have changed.  Anyone who’s been in this industry for more than a couple of years will have seen the change happening.  The shift is actually pretty clear... and it’s all about our employees. With more and more Gen Y and Z coming into Salon and Spa businesses, there’s been a change in the expectations that these employees have. People now greatly value what I call the ‘lifestyle factor’.  They aren’t willing to work themselves to the bone, and they place a lot of importance on their work/life balance.  For many Salon and Spa Owners, this has been frustrating. But I think what we need to realise is that the shift is happening (or has happened) whether we like it or not.  So we need to get with the times and adjust, so that our businesses have the chance to still flourish.  That’s why in this episode, I'm going to be chatting all about your role, as the Salon Owner… the Salon CEO. I believe that in order to be a ‘best boss’, there is an important shift we need to make in not only our role itself, but how we, and others, view our role. Tune in now to find out what it is.  Inner CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
38:2423/10/2021
Finding Purpose from Behind the Chair

Finding Purpose from Behind the Chair

When a client sits in front of you in your chair, one of the most important things you can do is to listen to them.  And I mean truly listen.   This is such a fundamental part of being a stylist or therapist. Our technical skill is paramount, but what’s almost equally as important is our ability to make a client feel seen and heard. In the industry, we often joke about the multiple different hats we have to wear... ‘counsellor’ being one of them.  But I really think allowing clients a safe space to chat about whatever they please, is one of the best superpowers at our disposal. That’s why I’ve invited someone who has pioneered this idea into a powerful movement, to join me today. This is probably one of my favourite episodes to date… I was almost brought to tears! Matt Brown is an internationally acclaimed barber, not to mention published author, Ted Talk Speaker, and mental health advocate. Matt is the founder of NZ Barbershop My Fathers Barbers, and the co-founder of She is Not Your Rehab, a movement inviting men to acknowledge their own trauma and to take responsibility for their healing so that they can transform their lives and those of others In this episode, Matt is going to share his personal journey, alongside some meaningful lessons for us about the importance of prioritising mental health, listening and understanding. Inner CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE for the She is Not Your Rehab Audiobook CLICK HERE to watch Matt’s Ted Talk CLICK HERE to check out Matt on Instagram CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
43:3215/10/2021
The Ultimate Secret to Growing a Team That Won’t Leave

The Ultimate Secret to Growing a Team That Won’t Leave

There’s an industry crisis… and I want to talk about it.  All I have to write is 1 word… and you’ll instantly know what I'm talking about. That’s right: Team.  There’s a team crisis! And I hear so many Salon Owners saying how things have changed in recent years, especially when it comes to this issue. Now don’t get me wrong, things are forever changing in our industry... But did you know: even when I owned my Salon years ago, people were saying the same thing.  The newsflash is: there has ALWAYS been a team crisis!  So it’s time we stepped up and tackled it, once and for all. Whether it’s struggling to find new team members, or dealing with team members leaving…  I see Salon Owners every day who are facing the side effects of being in a human-based industry. That’s why I wanted to invite today’s guest to chat with me.  Uros Mikic is an award-winning salon owner, who seems to have truly discovered the secret to growing and keeping a rockstar team.  Uros will share his secret to future-proofing your business with a team that won’t leave, and how you can do this too. Inner CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to check our Uros on Instagram CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
28:1208/10/2021
Adjust Your Money Mindset to Grow Your Salon

Adjust Your Money Mindset to Grow Your Salon

When you were growing up, did you ever hear the phrases:“Money is the root of all evil” “Money won’t buy you happiness”Well, did you know- that despite the good intent behind these phrases- these could have actually caused you more harm (in the long run) than you realise?As a Salon Owner, who I’ll assume wishes to be as successful as possible,one of the biggest things you’ll want to learn about is your Money mindset. Whether your goal is to earn a million dollars a year, a hundred thousand dollars a year, or 50 thousand dollars… your pre-existing, intrinsically programmed money mindset could actually be stopping you from reaching your goal. A negative or limiting mindset around money may not even be something you realise you have. For a lot of us, it started when we were children… think of the phrase ‘filthy rich’ for example. It’s something that has been brewing over the years- and you may not even know it. That’s why today, I've invited Mindset Coach Rhi Thistlethwaite to join me on the Podcast.Rhi is going to share how you can adjust your money mindset, and why doing so will be so fundamental to your Salon’s success.Let’s dive in!Inner CEO SnapshotCLICK HERE to get your hands on itLet's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to check out The Soul of Money by Lynne TwistCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
30:2901/10/2021
Stress-Free Guide to Managing Clients after Lockdown Re-Opening

Stress-Free Guide to Managing Clients after Lockdown Re-Opening

I have a question for you:If you have recently reopened, after being closed because of covid…Are you feeling just a tad overwhelmed?This is something I’ve been noticing a LOT lately with salon owners i’ve been chatting to…I get it. Post-covid, reopening cray-cray is REAL. Working long hours, trying to communicate effectively with both your team and clients...Now, don't get me wrong, we should of course feel super lucky that we can re-open in the first place. And we do.But that doesn't mean it's any less overwhelming!I'm sure by now you have 100s of clients queuing for the earliest available appointment as you return to the salon.Trying to chop and change the appointment book, squeeze everyone in, prioritise, reschedule, reorganise... it's enough to drive any salon owner to the edge of insanity!But did you know: there are three ways you can reintegrate your clients to keep your own sanity (and that of your team)... and not lose or disappoint any clients along the way.In this episode, I’ll talk you through the three ways to choose from, to manage your appointment book and the peak you are having right now... plus to avoid the troughs that may creep up after the crazy-busy period is over. Re-Scheduling ScriptsCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group   
11:0921/09/2021
Is Bad Health the Barrier to Your Success?

Is Bad Health the Barrier to Your Success?

I’m sure you hear about this particular topic a LOT…It’s definitely something which circulates often, especially amongst busy business owners like you and I, who have a lot on their plate.But surprisingly, despite this, there are very few Salon Owners that I actually see making a change. That’s right, I'm talking about Health.When it comes to your health… there are way too many Salon Owners that push this aside- don’t prioritise it....Are you guilty?Skipped lunch breaks, not enough water, bent over behind a Salon chair or office desk all day… I've done it. But eventually, these bad habits will catch up to you.That’s why I’ve invited Ben Warren, clinical nutritionist and founder of the wellness company ‘Be Pure’, to join me today. We’ll chat about common mistakes that busy Salon Owners make when it comes to their health, simple hacks to live a healthier life, and why bad health could be the barrier to your success.This discovery has been a game-changer for me, personally, so I know you will love what Ben has to say.  Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to check out the Gut Health Resource GuideCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group 
30:4708/09/2021
How to be the Best Boss Through a Global Pandemic

How to be the Best Boss Through a Global Pandemic

Do you find it difficult to keep your team engaged and motivated whilst facing covid restrictions?Whether you’re in lockdown, or working at limited capacity, I know this has been a super hot topic... especially for those in New Zealand or Australia, as this side of the world is now facing the ongoing consequences of a covid resurgence.There’s certainly a fine line. As the leader of your Salon, you want to keep your team as motivated and accountable as you can, for the sake of both them and your business! But you also want to be a #bestboss; someone who shows they care, and empathises with the different journey of each team member.And as with any fine line, this one is a tricky tightrope to balance. Luckily, today I’m chatting with someone who has found the perfect balance.Stevie English, from Stevie English hair in Sydney, is a living example of what it looks like to lead a team to success through the ongoing effects of Covid 19. In this episode, Stevie will share his story of successfully engaging his team of twelve plus during the 2 months of lockdown that Sydney has already faced, and why he continues to have a positive attitude going forward.Listen in now to glean all of Stevie’s best advice... that I know will inspire you in more ways than one. Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to check out Stevie English Hair on InstagramCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group 
35:0808/09/2021
Why Assumption is The Killer of Great Consultations

Why Assumption is The Killer of Great Consultations

You are a stylist. You’re an expert at your craft. When a client sits in front of you in the Salon chair, all it takes is a quick analysis of their hair and scan of their appearance, in order for you to figure out what will look best on them. It must be a good thing, right?! To be quick and efficient?! ...well in actual fact… it does more harm than good!Did you know that 95% of stylists believe they do full and thorough consultation of every client, yet only 7% of salon guests feel they’ve had a full hair consultation at least once in their lives?Clearly, the way we’re doing things now isn’t working. So it’s time to shake it up...That’s why I've invited Richard Kavanagh to join me in this episode. Richard is a well-known freelance session stylist, and most recently, the founder of Piiq Digital.Today, Richard is going to share his game-changing advice on how to give every client a 10 out of 10 journey, how to transform your Salon’s retail percentage, and why assumption is the killer of great consultations.This is sure to change the way you think about your Salon’s Consultations once and for all… Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to find out more about PiiqCLICK HERE to see Simon Sinek's Ted Talk on Why CLICK HERE to check out The Five Minute Gratitude JournalCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group 
57:5801/09/2021
7 Crucial Activities to Move the Needle in Lockdown

7 Crucial Activities to Move the Needle in Lockdown

Are you currently in lockdown?So many salon owners that I know have had to either cut back hours or even worse- close their salons. What I've realised, during this difficult time, is that we need to try our very hardest to make the best out of the ‘worst’.We have been forced to take a step back from working ‘in’ our businesses, which I see as a crucial opportunity to work ‘on’ your business instead.Fill your days, where you can, with productive activities that will continue to move the needle in your business, even if you can’t actually have the doors open for trading.Because as a salon owner, it’s your job to keep things moving forward in your business and try as hard as you can to keep things running smoothly (while chaos ensues around the world!)In this episode, I’m going to share with you the top 7 things you should be working on right now, behind the scenes, to really focus on doing the things you CAN do during this time... rather than those you cannot. Inner CEO SnapshotCLICK HERE to get your hands on it Survive to Thrive HUBCLICK HERE to get free access! Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
25:5525/08/2021
Conquering the Fear of Becoming a ‘Salon CEO’

Conquering the Fear of Becoming a ‘Salon CEO’

If you’re anything like me, then it will have been your passion for hairdressing that inspired you to open your own Salon.You went from your Apprenticeship, to working in a Salon as a stylist, to owning your own Salon.Now, you suddenly have all of these business responsibilities, with no formal business training! Even though you own your own business, the thought of being a “Salon CEO” is a little scary, because that feels like a whole other ball game.It’s so easy to question yourself- Do I have what it takes? How will I know what to do? Will I enjoy this role?I get it. But what if I told you that it is possible to make the transition from owner/operator to Salon CEO successfully... even if you feel like you can’t (to begin with)?In this episode, I’m chatting with Abbie Tong. After owning her salon So You Hairdressing for 6.5 years, Abbie successfully made the transition off the floor in order to become the CEO of her salon. She will share how she reached success after the difficult journey she faced, and how you can too. Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE if you’d like to read Dare to Lead by Brené BrownCLICK HERE to access Rising Strong by Brené BrownCLICK HERE to listen to the Salon Owners Collective podcastCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
36:1917/08/2021
Salon Ownership: Dreams vs Reality

Salon Ownership: Dreams vs Reality

The reality of running a salon: is it what you originally envisioned? It was always a dream of yours to own a Salon, but now that you have achieved this, the reality is that things aren't always perfect! Relate? I know how it can feel. You're so close to living that ideal life you always dreamt of, but everyday dramas just keep cropping up and getting in the way! All of a sudden, the dream feels further and further away.In this episode, I’m chatting with someone who knows this feeling all too well. Having faced a house fire, brand new babies to juggle, team walkouts, and hiring troubles, Mia De Vries has experienced the reality of owning a Salon, and just how far from the 'dream' it can sometimes feel…After owning her salon for 16 years, Mia then founded an online education business called The Secret Fox. Listen in now as Mia shares how she led her Salon to success, got her dream life back on track... and most importantly, how you can do the same.  Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources CLICK HERE to check out THE SECRET FOX Education website CLICK HERE to access The Life-Changing Magic of Not Giving A F*ck by Sarah Knight CLICK HERE to grab The Life-Changing Magic of Tidying by Marie Kondo CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group 
29:1011/08/2021
My Secret to Getting Your Team to Rebook

My Secret to Getting Your Team to Rebook

I’m sure many Salon Owners have wondered if there is an easy way to ensure clients ALWAYS come back to their Salon. Well, secrets out… THERE IS! Now I know from experience that it can be super frustrating when the importance of rebookings is stressed to your team, yet they fail to do so. It feels like client relationships are formed, efforts are made, and all for what? As a salon owner, we are hoping it's so the client returns! So, I want to help remove this frustration by exposing my most effective client retention strategies that any salon can implement both before and after a service, to ensure the client always returns. I believe these strategies will not only help future-proof your salon but will also create stronger relationships with your clients.  Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!  Resources: CLICK HERE  to grab a copy of my retention resource (it will open via messenger) CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
25:0003/08/2021
Suite Rental Salons vs. Team-Based Salons

Suite Rental Salons vs. Team-Based Salons

It's no secret that suite rental salons are becoming more and more popular. As a Salon Owner, you probably already know this. Now, I know it may appeal to many, but is it more beneficial than having your own team? This is something I get asked a lot by Salon Owners… it’s confusing to know which option is right for your Salon! So, I wanted to chat with someone who could shed light on this question and give their honest answer to it, to help Salon Owners know if ditching team-based Salons is the right choice. Jason Everett currently runs the ‘High-Performance Salon Academy’ in America, where he works with many Salon and Beauty companies across the world. In this episode, Jason will share with you his amazing insight on what works, and what doesn’t in both salon suites and team-based salons, so you can feel confident in which option is best.  Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources:CLICK HERE to get the Team Code of Honor by Blair Singer CLICK HERE to listen to the High-Performance Salon Academy Podcast CLICK HERE to participate in the 7 Day Beautiful Minds Challenge by the High-Performance Salon Academy CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
30:0028/07/2021
How to Get a Winning Team Culture- Once and for All

How to Get a Winning Team Culture- Once and for All

Do you ever feel like you constantly want MORE for your Salon? Whether it’s team growth, self-mastery as a CEO, or more sales….I’m pretty sure every Salon Owner knows this feeling!But achieving these things sometimes feels impossible. Especially if you don’t know the right steps to take in order to actually achieve them. Even with all of the external advice out there these days, it’s still hard to know who to trust and if any of it will actually work… believe me, I know this feeling well. So I took myself back and remembered what I really needed when I was a Salon Owner… and then it hit me!I needed someone to show me what was possible… and I mean really possible, for my business, and for me as a Salon Owner. Someone who had walked the unknown road ahead of me, and been successful…In this episode, I wanted to do the same for you. That’s why I've invited Skye, from my Salon Mastery Program, to chat with me. Skye has owned her Salon for 10 years and has grown the business into a huge success, so now she’s going to show you how she did it (so that you can do the same!)  Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to access more Salon Owners Collective Podcasts CLICK HERE to find The E-Myth Revisited by Michael E. Gerber CLICK HERE to access the 5am Club by Robin Sharma CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
24:4621/07/2021
Successfully Increasing Your Salon's Prices

Successfully Increasing Your Salon's Prices

As a Salon Owner, do you fear putting your prices up and creating boundaries with clients? I get it. You've been doing things a certain way for so long that making any changes feels scary. You just don't know how clients will respond! In reality, changes are often necessary and unavoidable, but with the right approach, your ideal clients that trust you will adapt and grow with you. In this episode, I chat with colour specialist and educator Kristina Russell, who you may know from the ‘colourkristinatalks’ podcast - one of my faves. Kristina recently increased the price of her services by 8%! In this episode, she'll share how and the results she saw.I know her insight will provide YOU with great practical tips on how to communicate with clients.  Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE: to access The Thought Leaders Practice Book by Matt Church CLICK HERE: to access Expert to Influencer by Jane Anderson CLICK HERE: to access the Colour Kristina Talks Podcast CLICK HERE: to join the Profitable & Successful Salon Owners Facebook Group
36:4013/07/2021
From ‘OverWhelmed’ to ‘OverAchieving’ in 5 Steps

From ‘OverWhelmed’ to ‘OverAchieving’ in 5 Steps

As a busy Salon Owner, I’m sure you are familiar with the feeling of overwhelm. In actual fact, this is something I help Salon Owners overcome, every single day. Running a Salon is a lot, and it can get pretty overwhelming if you don’t have a clear idea of ‘what’ the next right move is for you. I get it. You try so many different things at once, hoping for some kind of breakthrough… waiting for the one thing that works. The thing is, salon success isn’t achieved this way, and more often than not - it will only lead to frustration and overwhelm. In this episode, I want to help you overcome this feeling of frustration and overwhelm by sharing a few key strategies with you. When implemented, these strategies will help Salon Owners like yourself decide what the next right move is for you, and how to achieve it.  Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to access the How to Employ People for Free Podcast CLICK HERE to access the podcast: What You Could Be Doing Wrong When Looking For StaffCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
33:5107/07/2021
How To: Achieve the Financial Freedom You’ve Always Desired

How To: Achieve the Financial Freedom You’ve Always Desired

As a Salon Owner, you most likely have dreams that are not only for your Salon, but for your personal life as well. Perhaps it's a dream house, financial freedom, being able to provide for others, or even a gym membership that you can’t quite justify with your current financial situation. It can start to feel very limiting. You want these things, and no doubt work hard for them, but you feel they’re impossible to reach! Well, I’m shining the light on how it can be possible for you! All it takes is the right plan and you’re on your way. So, I’ve pulled in a financial wizard, Jackson Millan. Having been in the wealth and business space for over 14 years, he’s helped his clients build over 1.4 billion dollars in wealth - amazing! He’s chosen to share the most common roadblocks Salon Owners face in achieving financial freedom and the strategies you can implement to overcome these. Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to take access the 40 Point Scorecard CLICK HERE to access Jackson’s website CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
24:1229/06/2021
2 Hacks to Leading a Growing Team

2 Hacks to Leading a Growing Team

Growing your Salon: it's challenging. Can you relate? Things are forever evolving in Salons; Owners have to constantly adapt systems and processes. Just like any evolution, things start to break. Perhaps what worked before, no longer will. Adapting is not always easy, but it does teach us fundamental lessons in return. Lessons, which I believe, are key to any successful Salon growth. If you're anything like I was, you never feel like your Salon is 'complete', always striving for improvement - and that’s great! Improving, however, means things can’t stay the same. There have to be constant shifts from ‘norm’ to ‘new’. Here at Salon Owners Collective, we could not relate more to this. That’s why I’ve decided to bring in one of my very own - team leader and operations manager, Suzy. Having been with us for over 3 years now, she’s witnessed and learned so many valuable lessons while helping grow the business to where it is today. She’s chosen to share her two biggest lessons around team management which I know any Salon Owner will find helpful.  Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources:CLICK HERE to access our Rockstar Team Guide!CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group 
39:4123/06/2021
Take your Brand Identity to The Next Level!

Take your Brand Identity to The Next Level!

Have you ever wondered what people think when they walk past your Salon? Do they love the look of it or do they ignore it and move on? As human beings we judge, even when we try not to, it’s just part of our nature. We often read and hear so many recommendations and opinions from others, but let's be honest, the strongest opinion we make is based on what we first see. That’s why it’s so important as a Salon to be visually appealing - both online and on the street. How can we expect clients to walk through our doors if there’s nothing they see that draws them in? In this episode, I’m chatting with the founder of Crowdspring, Ross Kimbarovsky. Knowing all things marketing, he provides us with strategies on how to brand a Salon in ways that attract more clients, more often.  Inner CEO SnapshotCLICK HERE to get your hands on itLet's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources: CLICK HERE to visit Ross’ personal websiteCLICK HERE to access the guide on Brand Identity CLICK HERE to access the guide on Rebranding CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to find Ross on twitter
26:3116/06/2021
How To: Achieve your Dream Salon!

How To: Achieve your Dream Salon!

Let’s face it, being a Salon Owner is challenging at times. It’s not something you instantly know how to master, it takes a lot of learning and adjusting along the way. There are so many things to nail when it comes to running a Salon, from the team to the clients and sales. So wouldn’t it be nice to have some simple yet effective advice from someone who’s tackled these aspects themself? Well today I’m chatting with Mhairi McQueen. Mhairi is a member of my Salon Mastery Coaching Program, and has been in the industry for over 20 years and owned her own Salon for 5 of them. Having seen amazing results in her salon, she’s filled with many tips on how to achieve them. How amazing that she’s chosen to share them with us! Let’s tune in and see what advice she has in store for us... Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources: CLICK HERE: to purchase Sell Like Crazy CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
17:2608/06/2021
Your Guide to the Ultimate Salon Takeover!

Your Guide to the Ultimate Salon Takeover!

I'm sure at one point or another, you've thought about expanding your Salon business, but have you ever thought about taking over a Salon that already exists? This may sound scary, after all being the new face to a Salon environment and not knowing what to expect isn’t something we particularly like.Even if you are the leader, you still feel the pressure of making a good impression... In order for people to cooperate, they need to trust and respect their leader. There are so many important factors to consider when purchasing a Salon, but I think one of the most important ones is your team. In order to lead them well, you need to understand who they are.The reality is, the Salon team is already established and you are walking in expecting them to follow your lead. So how do you take over a team the right way? Well, today I’m chatting with Vivo founders James & Lynden who have done this. Owning over 90 successful Salons across New Zealand, they share their insights into what it takes to do so. So let’s tune in to hear what they have to say…  Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources:CLICK HERE to purchase Delivering Happiness CLICK HERE to purchase DriveCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
44:4401/06/2021
BREAKING: The Success of Your Salon Begins with You

BREAKING: The Success of Your Salon Begins with You

What if I told you that the key to growing a Successful Salon is as simple as looking in the mirror? Now, I’m not saying that your dream Salon will magically appear if you look at yourself in the mirror and say 'Tabitha’ three times. What I am saying is that you are the one who determines if your Salon is a success or not. I know it's easy to get caught up in external factors like your team underperforming or clients no longer making bookings...But, as Salon Owners, what we forget is that this is all in our control. Why don’t you like the way your team performs? Why aren’t clients making bookings? Really think about it...Want to know the answer? Find out in this episode where I chat with Wayne Mullins. Wayne will share his insights on what it takes to really own a Salon and its success.So give it a listen and really capture what he has to say.Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources: CLICK HERE to get your hands on the Broken Windows, Broken Business bookCLICK HERE to check out the UGLY MUG MARKETING websiteCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
27:3325/05/2021
3 Crucial Steps to Make Your Salon Stand Out on Socials

3 Crucial Steps to Make Your Salon Stand Out on Socials

It’s no secret: times have changed. If you think about it… when was the last time you picked up a phone book to make an appointment purely based on a name and number? Not very often, if at all, right? Gone are the days of going somewhere we know nothing about.We now live in a digital world overpopulated with online information. Everything we need to know can be found with a few clicks online. You might be wondering… why is this so relevant to the Salon Industry? Your clients expect results. They want to be sure they are choosing the best place to get these results. So what will they do? Research and compare.As a Salon, you need to stand out in this over-crowded digital world . You can't expect clients to just magically appear… whether or not they make a booking, starts with you. So how do you stand out on social media and attract those new clients? In this episode I’m chatting with Andy Seely, who is going to share the 3 most effective tips to improve your salon’s online visibility.With years of experience in media and sales, Andy is full of expertise when it comes to using digital platforms to help grow a salon business…Inner CEO SnapshotCLICK HERE to get your hands on itLet's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to check out the Creatively Disruptive website CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
35:1818/05/2021
The Secret Ingredients to Running A Successful Salon

The Secret Ingredients to Running A Successful Salon

The vision of running your own Salon is exciting … to begin with.You get to be the leader and do things your way instead of coming under someone else's authority. Sounds like the dream, right?But as you know, the reality of this has its challenges.It’s all good and well having a vision but actually making it happen takes skill and steps to get there. Being a salon owner requires a whole new level of expertise… from managing a team, to increasing profit, not to mention being a marketer, salesperson, cleaning lady, counsellor... OMG, it can be overwhelming.Luckily, there are certain things you can do to not only claim this role with confidence, but to actually see your salon grow at the same time.That’s why today I’m chatting with beauty salon owner, Sophie Anquetil, to seek her insights on what it takes from you to make your salon successful while juggling ‘all the things’.Having owned her salon for 12 years and working closely with me through my Salon Mastery Coaching Program, she has learned many valuable tips along the way. Inner CEO SnapshotCLICK HERE to get your hands on itLet's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to check out Joel Bouzaid’s websiteCLICK HERE to check out Sophie’s Salon Spoil Yourself SpaCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
20:5611/05/2021
Breaking the Stigma Around Home Hair Colour…

Breaking the Stigma Around Home Hair Colour…

I’m kind of scared to say this, because I know it’s something that makes a lot of Salon Owner’s eyes roll…That’s right, today we’re talking about home hair colour.And I know you might be thinking, “But Larissa, you used to be a hairdresser, why are you talking about home hair colour!?” OK, let me explain…The stigma around home hair colour is something that’s circulated our industry for years… like, I get it. Why do your hair at home when you can come in and be pampered in my amazing salon… right?! Right.But did you know that only 20% of people actually go to Salons? There’s a reason why supermarket haircare brands are so successful… and so I think it’s time we tapped into this market a little more, and started breaking the stigma around home hair colour.Why miss out on that 80% of clients when there’s a way home hair colour can be done WELL… with a proper consultation from a qualified hairdresser and everything. That’s why today I’m chatting to Karen Anne from Della Ricca Hair Colour. Della Ricca Hair Colour is an at home colour company done RIGHT. This is sure to change your opinion on this topic, I just know it… Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:https://www.dellariccahaircolor.comCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
25:0327/04/2021
Protect Your Salon When She Says “I’m Leaving”

Protect Your Salon When She Says “I’m Leaving”

There are a few questions that I often get asked in my work with Salon Owners…But without a doubt, one of the most common, and most stressed questions sounds like this: “My team member is leaving… and they’re opening a Salon down the road! HELP!”OMG… I get the pain, this is a seriously stressful situation.And there are actually quite a few problems like this that crop up for Salon Owners... like, i’m sure as you read this you can picture a time when a similar stressful situation has happened to you.I think the smartest way to deal with these types of fireballs is to future proof your business. Know your rights, legally, and make sure you’re protected where possible, by law, against any future problems.That’s why, today, I wanted to bring onto this episode Cory Sterling. Through his business Conscious Counsel, Cory provides legal counsel for business owners in the health and wellness space.Tune in today to learn how to protect your business, and yourself by utilising legal practices. Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to get the Free Salon Legal Checklist that covers the core legal principles salon studio owners should have in place.CLICK HERE to check out the Conscious Counsel Facebook Video Page CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group 
32:5327/04/2021
How to Employ People… For Free?

How to Employ People… For Free?

As a Salon Owner, do you often struggle to keep your wage bill down? I know this can be tricky for many business owners… there’s a constant tug of war between wanting to grow and hire new team members, but also wanting to avoid blowing the budget on wage costs!Did you know: you can employ people for free?If you can get team members income generating in your business FAST... they can cover their own wage and make themselves FREE!I know, I know, you’re probably asking “how the heck can I do that?!” This is exactly what you’ll find out in this episode! Discover how to get your team members income-generating FAST… like, yesterday! Luckily, I’ve brought in my Salon Owners Collective Coach Eloise to spill all the juicy details… Let’s dive in. Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources:CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
31:0420/04/2021
Putting Yourself Out There to Achieve Salon Success

Putting Yourself Out There to Achieve Salon Success

Being a Salon Owner can feel scary at times!It can feel like there’s no one there to guide you when things are uncertain…. or even to celebrate you when things go right!Salon Owners are often afflicted with this feeling of loneliness or anxiety… we feel alone in business and like there’s no one around us who understands!That’s why I wanted to bring ultra-successful Salon Owner Kate Henderson on my Podcast today, so that we could chat about all things Salon Owner Success. In this episode, Kate will share her success tips and why it’s important to put yourself out there in order to truly get that feeling of recognition you deserve. Listen in now to hear her advice... Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to check out Brenee Brown’s PodcastCLICK HERE to see the Elysium Hair Brisbane WebsiteCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group 
35:0713/04/2021
Life Hacks to Master Your Inner CEO

Life Hacks to Master Your Inner CEO

I’ve been there.You’re juggling too many balls, wearing too many hats and the pot is starting to boil over…You get to the point where there’s so much going on in life that when even the smallest thing goes wrong - you lose it!I think every Salon Owner can relate to this. We are businesswomen… creative entrepreneurs, but we’re also mothers, daughters, wives, partners, hairdressers, marketers, cleaning ladies, taxi drivers, councillors… OMG the list just doesn’t end! And when the stress of wearing all those different hats starts to creep into our everyday lives, it can become hard to shake that off at the end of the day!I want to help you take that stress away. Make life just that little bit easier, in any way you can.So I’ve rallied the troops - my friends, colleagues and other Salon Owners who I work with- to share with you their tips to living a stress free life. Their Life Hacks! These are game changing… so let’s check them out.  Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group 
16:1807/04/2021
How To Create a Sustainable Salon

How To Create a Sustainable Salon

I’m sure Sustainability is something you’ve heard a lot about in recent years. Whether you’re completely in support of this movement, or you aren’t fully ‘in the know’, one thing that’s undeniable is the rise of the sustainability cause and sustainable salons in our industry. But I know there’s one question that many Salon Owners ask themselves when they hear this: What’s the cost?I know it can feel scary to spend more on companies and providers whose sustainable products & values mean more expenses for you or your clients. So today, i’m chatting with Sustainable Salons founder Paul Frasca. We’ll talk all things sustainability, supporting local, and looking into the future of not only our industry… but the whole world.Paul believes that it’s time for our industry to get out of the dark ages and start looking into the future…  Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to check out Sustainable Growth by Jon DeeCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
33:0630/03/2021
What To Do When Team Members Leave- 3 Step Plan

What To Do When Team Members Leave- 3 Step Plan

When team members leave you, it can feel like you’ve been betrayed…Like… “How dare they?!”... right? I totally understand that feeling of rejection when one of your team leaves, especially when they move to another Salon down the road! We all want our staff members to be as invested in our Salon Business as we are… and we can easily forget that sometimes this just isn’t the reality. Should we expect our team to be as invested in us?I have a few opinions on this… plus an action plan that i’ve put together all around what to do when a team member leaves.We must stand up and take action - get what’s ours, make ends meet, grow our business and get on with life…There are 3 things we need to do and have in place for us to be ready to take swift action that makes the best of a tricky situation. That gets you results but not at the cost of your reputation, your sanity and your security in business. Tune in now to hear the 3 steps...Inner CEO SnapshotCLICK HERE to get your hands on itLet's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to check out Delivering Happiness by Tony HseihCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
17:3823/03/2021
Defying the Odds: Opening a Salon Via Zoom?!

Defying the Odds: Opening a Salon Via Zoom?!

Did you know: it is possible for a Salon business to excel in the current climate?!I get it, this may sound crazy to some. Covid-19 has affected so many businesses in this industry in so many ways, most of which have been negative.But when I tell you that I know someone who has defied all odds with her story, I'm not exaggerating!Meet Haylee Benton. Haylee is a 3x Salon Owner and ‘serial entrepreneur’ who has a mass of achievements under her belt…But what we are going to focus on today, is opening her new Salon in Palmerston North, New Zealand- while Haylee was all the way over in the UK! That’s right, she opened a Salon via zoom. Haylee will share her expert advice on how to start and run a successful salon business, including forming an excellent team culture, a plan for growth, and how to ensure things run perfectly when you aren’t actually ‘there’ in-salon. Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to check out Delivering Happiness by Tony HseihCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
35:3416/03/2021
Engaging Clients During a Global Pandemic

Engaging Clients During a Global Pandemic

I think the most accurate word to describe the past year in our industry has been: unpredictable.With the global pandemic rocking Hair & Beauty Salons across the globe, and most closing their doors at one point or another, it’s important to remember that we always need to be prepared for anything. And a huge aspect of that, which I saw many Salon Owners struggle with in lockdown especially, was keeping their clients engaged. Hair & beauty professionals strive in that 1:1, client-facing environments, so when we were stripped of this ability… it was scary, to say the least!That’s why today, I’m chatting with Dani Everson. Dani is a Salon Owner & Skin Entrepreneur who specializes in super creative & popular ways of engaging her clients; during the Pandemic, but also in everyday life.Tune in today to hear Dani’s best advice on engaging clients and how to keep clients loyal to your Salon business. Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to check out the Girl Boss bookCLICK HERE to see Dani’s Salon CLICK HERE to find out more about the Skin For You appCLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
18:5209/03/2021
3 Critical Keys to Growing a Rockstar Team

3 Critical Keys to Growing a Rockstar Team

Some Salon Owners that I see, are actually starting to think “I don't want to grow”. Maybe there's an inability to find great staff and to fill empty chairs...and this is a real problem for growth. Don’t get me wrong, there are some smart, savvy business owners whose businesses are growing rapidly. But there's still this fear around getting ‘too big’ and not being able to sustain growth. And I think that fear and frustration comes from worry. “What if my team leave and decide to rent a chair somewhere else”“What if one of my team leaves and decides to work from home… and they start to steal my other team members.!”This is a real fear, especially in this changing environment, as a new generation of people come through… who want to work the way that they want to work and don't want to work within boundaries.So I want to talk about the three critical things that you need to establish inside of your business, in order for you to be able to grow the business of your dreams. Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
25:3603/03/2021
Creating Healthy Boundaries: Ditch the Addiction!

Creating Healthy Boundaries: Ditch the Addiction!

Are you addicted to being busy?When you’re deep in a pit of overwhelm, and it’s been that way for longer than you actually realise… Then it might be time to take a step back and truly ask yourself this question.I see so many Salon Owners with these HUGE to-do lists, with lots of people relying on them and who are really still stuck in the day to day operations of their business. And don’t get me wrong… i’ve been there!But what I realise now, is that I didn’t want to let those things go. I wanted my team to still rely on me a bit, or to be ‘needed’... because it can be addicting! But trust me, it’s not what’s best in the long run…Today I’m joined by Dawn Bradley. We’re going to chat all about how to create healthy boundaries in a business and What to do when people try to push boundaries… plus how to let go of that desire to be ‘needed’. Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources:CLICK HERE to join the Profitable & Successful Salon Owners Facebook GroupCLICK HERE to get Dawn’s free Playbook
40:1023/02/2021
How to Master Your Inner Salon CEO- Part 2

How to Master Your Inner Salon CEO- Part 2

Are you ready to step up into becoming a real CEO of your business?Maybe you’ve had a year of feeling stuck, or like nothing that you try is really working.We’re into a new year now, and you’re tired of feeling overwhelmed with all the things. But what if you could make 2021 a breakthrough year… rather than just having another year of 'average'?Something needs to change! It’s time to start doing less, achieving more and moving faster.The magic is in the doing… so it’s time to get started.Join me in the final part of my 2-part Podcast miniseries- all about Mastering Your Inner Salon CEO Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
44:0808/02/2021
How to Master Your Inner Salon CEO – Part 1

How to Master Your Inner Salon CEO – Part 1

If you want to move toward your goals, and gain more freedom and more profit in your business, then these are the 5 critical things you need to know. 2021 is the year to Master your Inner CEO and ultimately master the art of Salon Success so you can have a break though year… not just this year but every year. And it's not success if it's at the cost of your sanity and time with your family. Life is too short to live overworked, underpaid, stressed and overwhelmed. So it’s clear to me that the first thing to master, if you want to have any hope of making a change and growing your business, is to master yourself… So let’s begin… Join me in part 1 of my 2-part Podcast miniseries- all about Mastering Your Inner Salon CEO. Inner CEO SnapshotCLICK HERE to get your hands on it Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources:CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group
39:4408/02/2021
Leading Your Team to Success, and More Advice

Leading Your Team to Success, and More Advice

Do you ever feel like it’s a struggle to handle team dynamics in your Salon?You’re trying to do ‘all the things’ and wear ‘all the hats’... and when leading a team gets thrown into the mix, it all starts to feel a little overwhelming…I totally get that!In this industry, we are constantly managing humans… whether that’s our clients, or our staff members. And when we’re trying to run a successful business on top of that, it’s important we be a #bestboss and lead our team effectively.That’s why today, I’ve brought in guest Sandy Chong. Sandy is the CEO of the AHC and a veteran Salon Owner.Today, we’ll chat all things leading a team, and how to juggle the multiple hats you’re no doubt wearing as a busy Salon Owner.Tune in today to hear all of Sandy’s gold nugget pieces of advice...I know you’ll love this one.  Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to grab Your Momentum Focuser to #LevelUp in 2021CLICK HERE to join the Profitable & Successful Salon Owners Facebook GroupCLICK HERE to check out the AHC website
29:4102/02/2021
The 1 Thing You Should Know When Making Salon Decisions

The 1 Thing You Should Know When Making Salon Decisions

Being a Salon Owner can be a rollercoaster of emotions.Especially when you feel like your Salon is your baby… it can be so easy to become super attached to everything in your business…. But sometimes, I think it’s important for Salon Owners to remember that they need to separate themselves from their business and make decisions based on data and facts, rather than emotions.I know that this can feel tricky and scary, and that it can be hard to detach yourself…But if you want to grow a successful Salon business, then it really is a must.Studying my numbers and allowing that data to guide me was 100% one of the best habits I formed, when I owned my Salon - and you can do it to!That’s why in this episode, I’ve brought in Andrea Jenson to join me.We’ll chat about all things numbers, profit and finance… Learn from the best and really take this advice and implement it into your own business. Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources:CLICK HERE to grab Your Momentum Focuser to #LevelUp in 2021CLICK HERE to join the Profitable & Successful Salon Owners Facebook GroupCLICK HERE to get your hands on Andrea’s FreebieCLICK HERE to listen to Glambition Radio with Ali Brown
26:5826/01/2021
How to Stand Out on Social Media

How to Stand Out on Social Media

There is 1 thing that is going to make your Salon stand out on Social Media amongst all your competition.Do you know what it is? It’s probably one of the reasons you started your business. It’s probably even something you think about every day. Know what it is yet? Well, if you don’t… then that’s OK! Because in this episode, my guest Leslie Lyons, is going to reveal all... She will share with us the 1 secret that we all have at our disposal… that we probably aren’t even using when it comes to really making our Salon stand out on social media.Tune into this episode to find out what it is. Let's chat...I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:CLICK HERE to grab Your Momentum Focuser to #LevelUp in 2021CLICK HERE to join the Profitable & Successful Salon Owners Facebook GroupCLICK HERE to check out “The Vision Driven Leader” by Michael HyettCLICK HERE to see Leslie on Instagram
27:3219/01/2021