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Larissa Macleman
Welcome to the Salon Owners Collective Podcast. Here at the Salon Owners Collective, we help Salon & Spa Owners Master their Inner Salon CEO by implementing a strategic framework to grow and scale their businesses. We believe that in order to truly achieve Freedom & Profit, you must first fully step into your role as Salon CEO by following our actionable steps that will transform your business and your life. After all- every single one of us has the ability to achieve incredible things, and life is too short to waste the opportunity to live your dream life!
Total 203 episodes
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Stepping Up, Stepping Out and Stepping Off the Floor

Stepping Up, Stepping Out and Stepping Off the Floor

“Frick… I’m exhausted” When you first open your Salon, you’re excited! Excited to be your own boss, have your own space, your own team… and make your own money! But the excitement wears off and 3 years down the track you feel completely exhausted. You begin to feel like a glorified stylist that also has the stress paying people.  I felt like this too. And it was hard because you feel emotionally drained, you’re working 60 hours a week and you're not growing! But the difference between a $1 Million Salon and a $500K Salon is…. they have skill…  The skills to know when to Step Up, Out and Off the Floor! In today’s episode of the Salon Owners Collective Podcast, Salon Mastery Boardroom coach, Joel, is sharing how you can become unstuck in your Salon…  Here is Stepping Up, Stepping Out and Stepping Off the Floor Here is why you should listen to the full episode: Learn why you feel stuck in your Salon Understand the difference between a $1Million Salon and a $500K Salon Know how to level up  Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. The E Myth - Michael Gerber
20:0223/11/2024
The One Thing That Will Increase Your Cash Flow in January

The One Thing That Will Increase Your Cash Flow in January

December is often your busiest month… every single client you have ever served comes to your Salon right before Christmas! Which is great, but it means January and February are very quiet! And it can be quite stressful. You’re on a high, just had your best December and then you kick off the New Year very gappy and struggling to get clients booked in. But what if there was something that you could do to boost your Salon’s cash flow by $20 - 30k in January and February? Something that is easy to implement, you could kick it off in December when you’re talking to your 5-star clients and it’s not going to feel like a massive project that you’re starting at the end of the year… I’m talking about memberships! This is something that I implemented into my Salon (I actually did it because we wanted to renovate!) and I loved it… So it was fitting that I bring Shortcuts co-founder Jo, back on the Salon Owners Collective Podcast as she was the one that actually told me about this strategy all those years ago! Here is The One Thing That Will Increase Your Cash Flow in January  Here is why you should listen to the full episode: Learn how to boost your cash flow in January Understand how memberships work Know the steps so you can get started now! Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.   Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. CLICK HERE for Shortcuts Guide to Salon Memberships!   Connect with Shortcuts  Shortcuts Website: https://www.shortcuts.com.au/ Shortcuts Instagram: https://www.instagram.com/shortcuts_anz/ Shortcuts Facebook: https://www.facebook.com/ShortcutsSoftware Jo’s LinkedIn: https://www.linkedin.com/in/joanna-burgess?originalSubdomain=au
28:5216/11/2024
Turning Followers Into Lifelong Clients…

Turning Followers Into Lifelong Clients…

Only 6% of your followers will see your Instagram post! Crazy, right? We put so much time and effort into taking the perfect picture and writing the perfect caption… and then almost none of our followers get to see it! And what’s even crazier… it takes 6 months of emails or DMs before a client even books their first appointment with you.Marketing seems like a lot of work to have to wait 6 months for one new client!But what if there’s something you could do to make your social media marketing more effective? The best part, once you’ve set it up… it does all the work of ‘warming up’ followers to become clients so that you don’t have too!I’m talking about automating EVERYTHING; comments, DMs, REPLIES to DMs! Automations change the way you do your marketing. I’ve loved and used automatons for years… in fact, you may have received an automated message from me before… If you want to grow your Salon and attract new clients, automations is the way to go!I am very excited to be sharing with you this chat that I had with Georgia, a Marketing superstar and owner of SalonBot about all things automations.This is the Turning Followers Into Lifelong Clients… Here is why you should listen to the full episode:Learn what is an automationUnderstand how to use automations to attract new clientsKnow how to successfully implement automations into your marketingSalon MasteryAchieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. Apply Now to Salon Mastery Coaching now.Shortcuts Salon SoftwareThis episode of the Salon Owners Collective Podcast is sponsored by Shortcuts, your leading Salon Software provider. Click HERE to access the exclusive offer!Resources CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.Connect with GeorgiaInstagram FacebookWebsiteResources MentionedGeorgia's Quick Start Guide Sell Like Crazy
29:1309/11/2024
Salon Owners Need Holidays Too!

Salon Owners Need Holidays Too!

I can’t go on holiday… what if someone is sick? Or a client complains? And what will my team do if a pipe bursts?! The thought of leaving your team can be super stressful and that’s before you’ve even booked any flights! But sometimes, a holiday away from your team is actually the best thing you can do for your business… You come back feeling refreshed, with new fresh ideas on how you’re going to elevate your Salon (I mean… it’s hard to completely shut off and not think about your business!). And your team has a new sense of confidence that they can keep everything running smoothly without you. But it takes some time to get to a place where you trust your team enough to leave them for a week (or maybe 6!) and that they feel prepared and ready to know what to do to manage daily operations.  Salon Mastery Boardroom Coach, Joel and I are sharing the 5 steps to prepare your team for your holiday! Here is Salon Owners Need Holidays Too!Here is why you should listen to the full episode:Learn the MEDAL frameworkUnderstand how to prepare your team for your holidayKnow how to give your team the tools to succeedCLICK HERE and I’ll DM you the MEDAL Guide! Salon MasteryAchieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. Apply Now to Salon Mastery Coaching now.Resources CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.
23:3603/11/2024
3 Steps to a Marketing Mindset

3 Steps to a Marketing Mindset

She had $70K in her everyday account but still tried to barter!  Everyone may be talking about the economic crisis, but not everyone is affected by the economic crisis. Your clients can afford to come to the Salon and pay full price for their service… and buy a product or two before they leave.  And if they're not, it’s because you’re not marketing your value! Have you stopped buying fresh flowers for reception? Moved from shelves full with products to only a handful for clients to buy? Are you complaining with your client about how expensive everything is right now? All of these changes (although they may seem small) are eating away at your value. Instead of communicating that you’re a Salon that people can come to relax and feel pampered… you’re telling people that you’re struggling too.  For clients to prioritise and value you and your Salon, you need to move to a Marketing Mindset… I am very excited to be sharing with you this chat that I had with Milly, a Salon Owner who’s marketing mindset took her $15K Salon to $60K, 6 months after she bought it! This is the 3 Steps to a Marketing Mindset  Here is why you should listen to the full episode: Learn why value is important Understand how to communicate your value to clients Know how to adopt a Marketing Mindset Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Milly Instagram  Facebook Resources Mentioned Psychology of Selling Paul Scanlon
23:1424/10/2024
The One Thing To Get Your Salon Back in Momentum

The One Thing To Get Your Salon Back in Momentum

Anyone else an overwhelmaholic? Like all you do is stress about work, creating a winning culture and how you’re going to pay the fricken bills!   And yes it would be nice if you could relax, have three massages a week and learn how to chill out… but it’s not that simple. How can you figure out what’s overwhelming you when EVERYTHING seems overwhelming.  So instead you let the overwhelm continue and you get this weird internal feeling that everything is irritating you! Then one day it randomly comes out, like when the car door won’t shut properly… so now you’re shitty at the car door. Or are you? But if you don’t take that first step… your business will never move forward! You need to get your Salon back into momentum. Salon Mastery Boardroom Coach, Joel and I are sharing the one thing that will change your life… and your business! Here is The One Thing To Get Your Salon Back in Momentum  Here is why you should listen to the full episode: Learn the signs of overwhelm Understand how overcome overwhelm Know how to get your Salon back in Momentum Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.
18:2517/10/2024
How She Increased Monthly Revenue by $75K

How She Increased Monthly Revenue by $75K

Do you stay awake at night thinking about cash?  I know I have definitely had many sleepless nights thinking about how I’m going to be able to pay the team, how am I going to pay the bills… how am I going to pay MY bills at home? It can be a non-stop conversation that goes on in our heads! But, I have the answer to solving all of your money problems… and it’s not redesigning another package or offering a discount…  In fact, the answer is something that a lot of other industries do already… including the gym and Netflix! Memberships are the secret to moving your Salon forward, helping you to plan (and see) your Salon’s future growth. Memberships will also help you rebook and retain 5-Star Clients™! I’m excited to share this conversation I had with Jo from Aglow about why you need to introduce memberships to your Salon.  Here is How She Increased Monthly Revenue by $75K Here is why you should listen to the full episode: Learn what Salon memberships are Understand the benefit of memberships Know how to implement memberships into your Salon Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Jo Website: https://www.getaglow.co/  Instagram: https://www.instagram.com/aglow.club/  Facebook: https://www.facebook.com/aglow.club  Jo’s LinkedIn: https://nz.linkedin.com/in/jo-blundell-21461a13?trk=org-employees 
29:0410/10/2024
Million Dollar Mindset: 5 Lessons You Need to Know

Million Dollar Mindset: 5 Lessons You Need to Know

I used to worry that people would judge me for being successful… But over time, I learnt that it’s ok if people judge because money makes the world go around. I’m a big believer that profit is a choice. There are many decisions we make as a business owner that will ultimately impact whether or not we are profitable. And having a Million Dollar Mindset makes all the difference.  And to grow your Salon… you NEED to have a Million Dollar Mindset. In the Salon Mastery Program, I like to say DTFW or Do The Fricken Work. Which basically means if you want to be profitable, you need to actually do the work! No more ‘but Larissa, I’ve never been good at maths”...  If you’re want to make a $1 Million (and pay yourself too #CEOLife) there are 5 lessons you need to learn.  I’m sharing the 4 steps that will help you DTFW and become profitable in your Salon! It will be a game changer for not only your business, but your life. This is:  Million Dollar Mindset: 5 Lessons You Need to Know Here is why you should listen to the full episode: Learn why profit is a choice Understand how to do the fricken work Know how to pay yourself  Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.
25:5803/10/2024
When to Expand or Sell Your Salon

When to Expand or Sell Your Salon

When is the right time to just jump and expand your Salon? Your team is booked and busy, clients are coming in and things are starting to feel a little cramped. Do you expand into a larger space, or even open a second location! But what if you stop growing and suddenly you’re stuck paying rent you can’t afford…  Or what happens if, out of the blue, someone offers to buy your Salon!   Do you take the first offer you receive? Try and negotiate? Or shop around and see if anyone else is interested in buying your Salon?    Both decisions are equally big and life changing! And sometimes, they’re decisions that you spend weeks, months or even years going back and forth on what to do… that you end up never making a decision at all!  I’ve talked to a few Salon Owners recently who are making these life changing decisions right now!   I knew the perfect person to talk to about expanding and selling your Salon, is Hady, founder and former CEO of Forme Spa… she grew her Salon to 9 locations before selling.  This is When to Expand or Sell Your Salon… Here is why you should listen to the full episode: Learn what it takes to expand or sell your Salon Understand when it’s time to make a change in your business Know how to make that life changing decision Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.    Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.
35:2828/09/2024
3 Keys to Turn Team Discontent into Salon Success

3 Keys to Turn Team Discontent into Salon Success

“Nothing I do makes my team happy!” It can be tricky to juggle what’s best for you and your Salon whilst also balancing what’s best for your team as individuals… but sometimes, you have no idea what to do. Your team wants to earn more money… you show them how BUT then they complain about working... you can’t win! As a Salon Owner, there are 3 keys YOU need to be doing as the leader of your business if you want a motivated team that helps you reach your Salon’s goals.  I promise it’s a lot easier than you think! Because  when your team is content and excited to work… they become better stylists and therapists!  No more ‘everyone feels the same… we’re all unhappy’. It’s time to get in the driver's seat and lead your team to success.  In today’s episode of the Salon Owners Collective Podcast, Salon Mastery Boardroom coach, Joel, will be breaking down what to do when your team is unhappy…  Here are the 3 Key to Turn Team Discontent into Salon Success Here is why you should listen to the full episode: Learn the process to managing your team’s feelings Understand how to become a leader Know how to lead by example Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.
14:5221/09/2024
What Your Accountant Isn’t Telling You..

What Your Accountant Isn’t Telling You..

How many times do you talk to your accountant? Just during tax time, right? And then maybe once or twice more throughout the year when you’re making a big business decision. But, you should be talking to your accountant every quarter at the very least… if you want to fast track your Salon’s growth! I’m going to say it again, your number will always tell you what to do and what leavers you can pull to grow.  If you’re not looking at your numbers on a regular basis, how are you going to know if you can afford to give your stylist a pay rise? Do you need to increase your prices? Should you be changing your products? What SHOULD you do next to move the needle in your business?  These are decisions that shouldn’t be limited to once or twice a year… you should be reviewing and evaluating all the time! I’m excited to share this conversation I had with the wonderful Jolene and Kristi from the Summa Collective about looking at the numbers to grow your Salon.  Here is What Your Accountant Isn’t Telling You..     Here is why you should listen to the full episode: Learn why you need to know your numbers Understand how to use the numbers to grow Know how often to meet with your accountant   Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.    Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.   Connect with Jolene & Kristi Website: https://www.thesummacollective.com/   Instagram: https://www.instagram.com/thesummacollective/  Facebook: https://www.facebook.com/thesummacollective    Resources Mentioned: Profit First for Salons Winning the Week Book Unreasonable Hospitality Book
31:2912/09/2024
Should I Fire Her?

Should I Fire Her?

Jenny is disengaged, disruptive, she’s not hitting her KPIs and the team are starting to notice… should I fire her?  When a team member is negatively impacting the energy and motivation of the team, you need to take action to get everyone back on track. But you can be left wondering if something is wrong. You talk to her but she keeps saying everything is ok… what do you do?  Can you afford to let her go? Can you afford to keep her even though her attitude is affecting the rest of the team?  It all can be resolved if you approach the conversation of ‘how are you?’, differently to how you normally do! As people, we often tell people that everything is fine… even if it isn’t. We don’t want to be a burden on people, or sometimes we don’t even realise our attitude has changed! As a Salon CEO and the leader, it’s up to YOU to be curious and dig a little deeper when someone keeps saying that everything is ok… it may even save you from firing your best stylist.  Salon Mastery Boardroom Coach, Joel and I are sharing a problem an Owner in The Boardroom was facing when it came to her best stylist…  Here is Should I Fire Her? Here is why you should listen to the full episode: Learn when it’s time to be curious Understand how to chat with a disengaged team member Know how to save your best stylist Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.
28:2207/09/2024
Does Your Salon Actually Need Paid Ads?

Does Your Salon Actually Need Paid Ads?

You're a Salon, not a charity…   The world of marketing can feel overwhelming… you have emails, newsletters, the ever growing list of social media platforms and of course, ads! But is the time and money you’re spending on these marketing channels really worth it?     Or are you pouring money down the drain?   Marketing channels are there to market your Salon, but if they’re not bringing clients into your door (that rebook too!)… you may need to re-evaluate your marketing strategy. Because there’s no value to your business in spending hundreds and thousands of dollars a month on marketing if none of those new clients ever rebook!    Otherwise, you’re basically donating money to Meta like it’s a charity.    I’m excited to share this conversation I had with Belinda, the Ads expert who knows how to create ads that convert clicks into long term clients.    Here is Does Your Salon Actually Need Paid Ads?    Here is why you should listen to the full episode: Learn what makes an effective ad Understand what you’re currently getting wrong Know how to turn clicks into long term clients   Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.    Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.   Connect with Belinda Website: https://belindairvine.com/   Instagram: https://www.instagram.com/belinda.irvine/?hl=en  Facebook: https://www.facebook.com/beldigitalmarketing 
31:2831/08/2024
When Is the Right Time to Hire a New Team Member?

When Is the Right Time to Hire a New Team Member?

If your Salon hits a growth ceiling… It's because of you! Clients are coming in, your team is busy, you’re finally profitable but you’re not sure if you should jump and recruit a new team member before you need it. If you recruit team members too early, your growth might slow down and suddenly you can’t afford to pay them OR you recruit too late and your team feels overwhelmed and overworked… whilst trying to train someone new. It takes 3 months to recruit and train someone… So, in a perfect world, you would recruit someone 3 months before you need them. And I know what you’re thinking… “Larissa, I can’t see the future!”. But actually, you can… sort of. Your numbers will always tell you what to do.  If you’re wanting to grow in 2024 and beyond, you need to be 3 steps (or 3 months ahead).  I’m sharing a recruitment roadblock that an owner in the Salon Mastery Program overcame before she went away on holiday for 3 weeks! This is: When Is the Right Time to Hire a New Team Member?   Here is why you should listen to the full episode: Learn when to identify growth Understand why your need to be a mentor  Know when it’s time to recruit a new team member Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.    Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.   Podcast: The 5 Warning Signs That Your Employee is Leaving…
21:1724/08/2024
What is Your Purpose?

What is Your Purpose?

You need to know your purpose and your brand!   As a Salon Owner, you often go into business because you love doing hair and beauty, right? But you can lose yourself along the way. You get caught up in spreadsheets and recruitment and can start to forget why you even started…    Knowing your purpose plays a key role in your Salon’s success!   Your personal drive and motivation, your clients eagerness to rebook and your ability to balance motherhood with work… all relies on you knowing your personal purpose. Without it, you can feel loss and misguided and begin to lose why you ever became a Salon Owner in the first place.   You need to know your purpose!   I’m excited to share this conversation I had with Edna from Ed&i, where we chatted about why you need to know your purpose.    Here is why you should listen to the full episode: Learn why you need to know your purpose  Understand how to build a brand  Know the importance of balancing motherhood and business   Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.    Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.   Connect with Edna Website: https://ednibod.com/  Instagram: https://www.instagram.com/edni.body/  Facebook: https://www.facebook.com/ednibody/  Edna’s Instagram: https://www.instagram.com/edna.swart/  Think and Grow Rich: https://www.amazon.com.au/Think-Grow-Rich-Landmark-Bestseller/dp/1585424331 
31:4517/08/2024
Empowerment Over Entitlement: Standing Firm Against Your Teams Demands

Empowerment Over Entitlement: Standing Firm Against Your Teams Demands

What would you do if your team was offered a pay rise at another Salon?   During a time where it feels like everyone is leaving to go solo… retaining your team is crucial. But not all Salon Owners post a job ad that says ‘We’re Hiring’. Instead, they choose to directly contact stylists and therapists to offer them a job!    Do you let your team go? Try to convince them to stay? Or offer them a pay rise even if you can’t afford it?   I have a different idea… there is a way to hold onto your team without giving them a pay rise before you’re ready!   Salon Mastery Boardroom Coach, Joel and I are breaking down a situation that recently happened to one of our Salon Mastery Owners! We’ll be sharing what to do when your team says they’re been offered a job at another Salon.    Here is Empowerment Over Entitlement: Standing Firm Against Your Teams Demands   Here is why you should listen to the full episode: Learn what to do when your team is offered another job Understand how to respond to your teams demands Know the conversations you need to have with your team around pay rises Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.    Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.
26:1310/08/2024
Your Client Is Secretly Unhappy

Your Client Is Secretly Unhappy

Your clients are secretly unhappy…   How many times have YOU gone to a Salon and thought “they just don’t do it exactly how I like!”? So you go home and you re-curl your hair, maybe give it another trim, scrub your brows trying to take some of the tint off…    Your clients are doing the exact same thing when they leave your Salon!   And yes, at the end of the appointment we ask what they think and they say they love it and it’s perfect, but have you ever thought they just don’t want to offend you? That maybe they’re hoping if they can nudge you each appointment to go a little bit lighter or a little bit shorter that one day you will ACTUALLY give them what they want?    9 out of your 10 clients are training you! Which means as an industry, we need to get better at consultations.    I’m excited to share this conversation I had with Richard from The Hair App, who knows everything about nailing the consultation process.   Here is Your Client is Secretly Unhappy   Here is why you should listen to the full episode: Learn why consultations are important Understand what the industry keeps getting wrong Know how to nail your next consultations Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.   Connect with Richard Website: https://thehair.app/   Instagram: https://www.instagram.com/thehair.app  Retail Calculator: https://thehair.app/retail-calculator  Pricing Calculator: https://thehair.app/pricing-for-profit  Richard’s Instagram: https://www.instagram.com/richardkavanagh/
37:3403/08/2024
Why You Need Apprentices

Why You Need Apprentices

It’s time to move on…    This generation of apprentices are different to how we were 10 - 20 years ago. But, they are the backbone of our industry and we NEED them. So yes, times have changed, which is why you need to change too!   Apprentices are crucial in your Salons growth.    When you have a strong apprentice program, you’ll find that your apprentices are motivated and excited to learn. They’ll want to stay in your Salon long after their apprenticeship, they may even become your future senior stylist.    Can you imagine having your top performing stylist resign, but not feeling stressed because you know you have a team of apprentices ready to move up? That is what having a strong apprentice program feels like.   I’m excited to share this conversation I had with Sharlene from Circles of Hair, on Why You Need Apprentices    Here is why you should listen to the full episode: Learn why you need apprentices Understand the importance of a strong apprentice program Know how to move on from the feeling of ‘apprentices aren’t like they used to be’ Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.    Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.   Connect with Sharlene  Website: https://circlesofhair.com.au/  Instagram: https://www.instagram.com/circlesofhair/  Facebook: https://www.facebook.com/circlesofhair  TikTok: https://www.tiktok.com/@circlesofhair?lang=en  Sharlene’s Instagram: https://www.instagram.com/sharleelee/  Sharlene’s TikTok: www.tiktok.com/@sharleneleelee?lang=en 
28:2827/07/2024
I Want to Sell My Salon

I Want to Sell My Salon

I wanted to sell my Salon 5 times!It’s normal for Salon Owners to feel like selling when times are tough because it can be a huge load on your mental health… even at the best of times. When you have a list of shiny objects that you want to pick up, but can’t even tick off the basics… you feel terrible. But I’m so glad I didn’t sell when I thought I wanted to! Yes, it can feel tough to be a Salon Owner right now, but you can and will push through… success is waiting for you on the other side. This feeling of ‘I’m ready to give up’ came up in my Salon Mastery Program group recently and I thought it was a topic we should share on the Podcast!In today’s episode of the Salon Owners Collective Podcast, Salon Mastery Boardroom coach, Joel, will be breaking down what to do when you feel like you want to sell… Here is I Want to Sell My SalonHere is why you should listen to the full episode:Learn why you can get feelings of wanting to sell your SalonUnderstand how to manage the mental loadKnow how to lead your team to successSalon MasteryAchieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. Apply Now to Salon Mastery Coaching now.Resources CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.This episode of the Salon Owners Collective Podcast is sponsored by Shortcuts, your leading Salon Software provider. Click the link below to learn Shortcuts 3 Magic Numbers to boost your revenue!Tell Me How to boost my revenue now!
29:0920/07/2024
Fast Hack to Re-Energise Your Salon’s Growth

Fast Hack to Re-Energise Your Salon’s Growth

“Being in business just feels heavy… I’m ready to give up”I’ve noticed more and more owners are having these feelings of giving up and just selling their Salon… are you? You're coming to the Salon feeling really flat looking for your team and clients to uplift you and make you smile, but instead they’re feeling the same way too!But the thing is your Salon will never grow if YOU don’t energise your team and clients… Salon Mastery The Boardroom coach, Joel and I have a fast hack that we want to share with you that will help set your Salon back on to the path of growth and success! It’s time to re-energise your Salon.Here is Fast Hack to Re-Energise Your Salon’s Growth Here is why you should listen to the full episode:Learn why your energy is important in your SalonUnderstand the impact of your energyKnow how to re-energise your SalonSalon MasteryAchieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. Apply Now to Salon Mastery Coaching now.Resources CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.
18:4913/07/2024
How I Grew My Salon in a Recession

How I Grew My Salon in a Recession

“I’m only just breaking even week-to-week!”It feels like every Salon Owner is either struggling to keep their doors open or has already closed them! But let me tell you something… this recession does not mean the end of your Salon, in fact, you Salon can and will grow. You just need to learn how to work smarter, not harder! I know I did! Working smarter meant that I grew my Salon by 20% in the 2008 recession. I recently shared the exact strategies you need to know to grow your Salon, your team and your profit in a cost of living crisis during our Salon Mastery Sales Leadership Intensive event. It’s time to stop blaming the economy and start leading your Salon to success! In today’s episode of the Salon Owners Collective Podcast, I’m giving you a sneak peek into our Intensive event. Here is How I Grew My Salon in a Recession.Here is why you should listen to the full episode:Learn why you need to stop blaming the economyUnderstand the strategies you need to know in order to grow your SalonKnow how to work smarter not harderSalon MasteryAchieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. Apply Now to Salon Mastery Coaching now.Resources CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.GUIDE: How to Find a Motivating ManagerClick HERE to download (you’ll go via Messenger first)
34:4706/07/2024
The Secret to Rebooking Clients

The Secret to Rebooking Clients

“Clients are spending less (or not coming at all) and the clients that do come… never rebook!” &nbsp; Have you ever looked at your team's column and it’s empty but then suddenly, almost overnight, they’re fully booked? It feels like those ‘Last Minute Appointment’ Instagram stories are the only thing bringing clients through the door.  &nbsp; But… what if told you that clients not rebooking isn’t completely your teams fault?  &nbsp; As Salon Owners we need to pay attention to the changing trends of our clients and adapt of booking systems to suit. I mean… we can’t have a Salon without clients coming through the door which is why it’s up to us to make a change.  &nbsp; Clients are still rebooking appointments and many of them, are still willing to spend a little extra too on products or upgrades! &nbsp; In today’s episode of the Salon Owners Collective Podcast, I’m chatting with Shortcuts co-founder Jo Burgess about why it feels like clients aren’t rebooking… and what to do about it! &nbsp; Here is The Secret to Rebooking Clients. &nbsp; Here is why you should listen to the full episode: Learn the changes in clients spending habits Understand why it feels like no one is rebooking Know how to create an effective rebooking plan &nbsp; Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  &nbsp; Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. Click the link below to learn Shortcuts 3 Magic Numbers to boost your revenue! Tell Me How to boost my revenue now!  &nbsp; Connect with Shortcuts  Shortcuts Website: https://www.shortcuts.com.au/  Shortcuts Instagram: https://www.instagram.com/shortcuts_anz/  Shortcuts Facebook: https://www.facebook.com/ShortcutsSoftware  Jo’s LinkedIn: https://www.linkedin.com/in/joanna-burgess?originalSubdomain=au<span...
32:5129/06/2024
How to Master the Salon Sprint

How to Master the Salon Sprint

Have you ever tried sprinting on a treadmill?Now, not just any treadmill… one where you’re sprinting but can’t slow down or stop? I know what you're thinking,”Larissa, there’s no way that is happening”. But, the truth is, whilst you may not be physically sprinting on a treadmill non-stop, there’s another treadmill you’re sprinting on right now. The treadmill of a Salon Owner!&nbsp;I’m talking long hours, seven days a week, struggling to fit in time with your family (let alone your friends) and you haven’t had ‘me’ time in what feels like forever! It’s exhausting, just like running on a treadmill.Running yourself to exhaustion can lead you to feel constantly tired and unmotivated. The treadmill of a Salon Owner can have a serious impact on your Mental Fitness if you’re not slowing down every now and then.&nbsp;I wanted to share with you the key to managing your Mental Fitness so that you can be a better mum, wife, friend and Salon Owner.&nbsp;In today’s episode, I’m chatting to Natalie Tua from The Strengths Shed about How to Master the Salon Sprint.&nbsp;Here is why you should listen to the full episode:Learn the meaning of Mental FitnessUnderstand why it’s important to check in with your Mental FitnessKnow how to destress and mater the Salon sprint.&nbsp;Salon MasteryAchieve Salon Growth without being overwhelmed or overworking - it is possible!&nbsp;Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.&nbsp;Apply Now to Salon Mastery Coaching now.Resources&nbsp;CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group.Connect with NatalieWebsite: https://www.thestrengthsshed.co.nz&nbsp;LinkedIn: https://www.linkedin.com/in/natalie-tua-68089b8/?originalSubdomain=nz&nbsp;
29:2822/06/2024
How She Grew Her Salon to $1 Million

How She Grew Her Salon to $1 Million

My Salon just won’t grow… &nbsp; Have you ever felt stuck in your Salon’s growth? You feel like you’re doing all the right things… you’re hiring rockstar stylists and therapists, you’re posting on social media, you’re hitting KPIs… but the needle just won’t move? So you begin to feel lost and not sure what to do next because you’re doing everything ‘right’, it’s just not working! &nbsp; A Salon Owner recently said to me “Larissa, I thought I knew how to grow my business but since covid… I’ve been stuck at $500k! How do I grow?”. But, it’s important to remember that what got you her, won’t get you to where you want to be! &nbsp; It’s time to go back to basics and get some reps in! Sometimes, a little more practice in nailing the basics is what you need to push you and your Salon on the right path to becoming a $1 Million+ Salon. &nbsp; In today’s episode of the Salon Owners Collective Podcast, I’m chatting with Salon Mastery The Boardroom Coach, Joel, about what it takes to grow your Salon to $1 Million. &nbsp; Here is How She Grew Her Salon to $1 Million. &nbsp; Here is why you should listen to the full episode: Learn why your business isn’t growing Understand why it’s important to nail the basics  Know when you can lead your team to success! &nbsp; This episode of the Salon Owners Collective Podcast is sponsored by Shortcuts, your leading Salon Software provider. Click the link below to learn Shortcuts 3 Magic Numbers to boost your revenue! &nbsp; Tell Me How to boost my revenue now!  &nbsp; Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  &nbsp; Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Connect with Joel Joel’s Instagram: https://www.instagram.com/joelbouzaid/ 
29:1015/06/2024
The Rise and Fall of Solo Salon’s

The Rise and Fall of Solo Salon’s

Everyone is going solo… As an industry, we’ve seen a huge shift in stylists and therapists leaving to go solo. Why wouldn’t they? They get to make their own hours, pay themselves whatever they want AND they can work out of their own home! But the grass isn’t always greener on the other side… And yes, sometimes when our team leave to go Solo they come back… but there are actually a few things we can do BEFORE they even consider leaving! Sometimes, just talking to your team about what their goals are can be enough to make them stay in your Salon. Team-based Salons are what keep our industry alive. It’s up to us as Salon Owners to make sure we create an environment where our team feel like they can grow and succeed. I’m excited to share this conversation I had with James and Lynden from Vivo, who know all about The Rise and Fall of Solo Salon’s. Here is why you should listen to the full episode: Learn what Solo Salon’s mean for the industry Understand why our team sometimes leave to go Solo Know the conversations you need to have before your team ever considers leaving This episode of the Salon Owners Collective Podcast is sponsored by Shortcuts, your leading Salon Software provider. Click the link below to learn Shortcuts 3 Magic Numbers to boost your revenue! Tell Me How to boost my revenue now! Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. Apply Now to Salon Mastery Coaching now. Resources CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; &nbsp; Connect with Vivo Website: https://www.vivo.co.nz/   Instagram: https://www.instagram.com/vivohairnz/?hl=en Facebook: https://www.facebook.com/vivohairnz  James’ LinkedIn: https://www.linkedin.com/in/james-carlisle-6524822/  Lynden’s LinkedIn: https://www.linkedin.com/in/lynden-mason-91769757/
42:2806/06/2024
Salon Manager Mastery: Empowering Managers and Liberating Owners

Salon Manager Mastery: Empowering Managers and Liberating Owners

“I need a Salon Manager!” &nbsp; Realising it’s time to hire a Salon Manager is exciting, right? Your team and your business are growing and you can start to transition into the role of Salon CEO. But, the idea of a new Manager brings many unanswered questions that make the whole recruitment process seem overwhelming! &nbsp; Is my team even big enough for a Manager? Where do I even find a Manager? Jemima has been with me for years… should she be my Manager? Or should I post an ad?  &nbsp; It’s time to find a Motivating Manager who will help support you in leading your Salon to success!  &nbsp; In today’s episode of the Salon Owners Collective Podcast, I’m answering all your Manager-related questions and sharing three key ways to find a Motivating Manager. &nbsp; Here is Salon Manager Mastery: Empowering Managers and Liberating Owners. &nbsp; Here is why you should listen to the full episode: Learn when it’s time to hire a Manager Understand how to find the right Manager for your Salon Know how to lead your Manager to success &nbsp; Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  &nbsp; Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; GUIDE: How to Find a Motivating Manager Click HERE to download (you’ll go via Messenger first)
32:3830/05/2024
How to Recover From Burnout

How to Recover From Burnout

What is your WHY?  &nbsp; As Salon Owners, we wear many hats; we’re managing our team, growing our business, serving clients, looking at spreadsheets and talking to your accountant and… wearing all of those hats, can start to feel overwhelming. Time with your family seems like a distant memory when all you do is work.  &nbsp; But, when you get stuck in a bubble of working in and on your business… literally dreaming about spreadsheets… you can start to lose your passion. Without a passion for what you do, working on your business can feel like a chore. It can become draining and you start to think… is this worth it?  &nbsp; This is why you need to remember your WHY!  &nbsp; When you feel like giving up, remembering your WHY can give you the motivation to keep going… even for 10+ more years. Remembering your WHY will help you feel energised and passionate about your business.  &nbsp; In today’s episode, I’m chatting to Sonia, who after 15 years of running a successful Salon… suffered from burnout. Sonia is going to be sharing her top tips and tricks for remembering your WHY. Here is How to Recover From Burnout.  &nbsp; Here is why you should listen to the full episode: Learn how to recover from burnout  Understand why it’s important to remember your WHY Know key strategies to help you rediscover your passion Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  &nbsp; Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Connect with Sonia  Website: https://soniamagniercoaching.com/  Instagram: https://www.instagram.com/soniamagniercoaching/ 
29:0222/05/2024
Your Salon Wasn’t Comfortable…

Your Salon Wasn’t Comfortable…

As Salon Owners, we always do our best to make our clients feel relaxed and welcome in our Salon… right?  &nbsp; But, we might’ve missed something. &nbsp; Have you ever asked a client if they would prefer to chat or just sit quietly with a magazine? Or, if they would prefer to sit in the far corner that’s away from all the other chairs? And… have you asked your team these questions too? &nbsp; We want everyone to feel safe and included in our Salons, but first we need to start having a conversation with everyone in our Salon about what they NEED. You won’t know what someone needs until you ask!  &nbsp; If you’re not thinking about inclusion, diversity and mental health… it’s time to start. It doesn’t need to feel like a big rock, you can even start with one small change…  &nbsp; In today’s episode of the Salon Owners Collective Podcast, I’m chatting with Shortcuts co-founder Jo Burgess about mental health in the Salon (for your clients AND your team!). &nbsp; Here is Your Salon Wasn’t Comfortable…  &nbsp; Here is why you should listen to the full episode: Learn the questions you need to be asking your clients and team Understand why mental health is important for your Salon Know how make everyone feel comfortable &nbsp; Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. &nbsp; Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Click the link below to learn Shortcuts 3 Magic Numbers to boost your revenue! Tell Me How to boost my revenue now!  &nbsp; Connect with Shortcuts  Shortcuts Website: https://www.shortcuts.com.au/  Shortcuts Instagram: https://www.instagram.com/shortcuts_anz/  Shortcuts Facebook: https://www.facebook.com/ShortcutsSoftware  Jo’s LinkedIn: https://www.linkedin.com/in/joanna-burgess?originalSubdomain=au<span...
30:5615/05/2024
My Manager Took My Job

My Manager Took My Job

My Salon can’t push forward without me…  &nbsp; You know that feeling where you’re the Salon Owner but you’re also the biggest earner and a mother and a partner and you’re just doing all the things… you feel stuck. You want to grow your business but you can’t because you never have time to do anything outside of daily operations. It’s a cycle that can be hard to break.  &nbsp; A Salon Owner asked me how can my team and business push forward without me?’ and I thought it would be the perfect question to answer here on the podcast. You don’t need to feel stuck forever… you might just need a manager!  &nbsp; It’s time to get off the floor, bring in a manager and let your team and Salon grow without you! I promise you, it’ll be the best thing you ever do.  &nbsp; In today’s episode of the Salon Owners Collective Podcast, I’m chatting with Salon Mastery The Boardroom Coach, Joel, about why letting my manager take my job was the best thing I ever did… and how it can actually grow your business! &nbsp; Here is My Manager Took My Job. &nbsp; Here is why you should listen to the full episode: Learn the stages of growing your business Understand why it’s important to have a manager Know how to let your manager, take your job! &nbsp; Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  &nbsp; Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; EVENT: Salon Manager Mastery: Elevating Managers and Liberating Salon Owners Wednesday, May 22nd. 1.30PM NZT  RSVP Here &nbsp; Connect with Joel Joel’s Instagram: https://www.instagram.com/joelbouzaid/
30:5511/05/2024
How Hormones Impact Salon Success

How Hormones Impact Salon Success

Life is over at 30…  &nbsp; It can feel like that sometimes, right? You’re suddenly struggling with mood swings, changes to your metabolism, a lack of energy, feeling less productive and unable to focus… it’s tough. But it doesn’t need to feel like that, in fact, knowing this one thing can actually help you regain control of your life and your Salon… let’s talk about hormones!  &nbsp; Life doesn’t need to be over at 35… it’s just beginning! There may just be a few adjustments you need to make to your life. Hormones are part of who we are but they shouldn’t get in the way of you and your Salon’s success!  &nbsp; Hormones aren’t a topic that should be avoided because the changes to hormones are something we all experience (men and women!). It’s time we start welcoming conversations about our health and hormones so we can become better Salon Owners.  &nbsp; I wanted to share with you the key to navigating changes in your hormones to help you feel sharp and energised.  &nbsp; In today’s episode, I’m chatting to Anastasia Bennett from Life Hack Coaching to talk about How Hormones Impact Salon Success.  &nbsp; Here is why you should listen to the full episode: Learn how your hormones change in your 30s Understand why it’s important to recognise hormonal changes Know how to manage hormonal changes so you can be a successful Salon Owner &nbsp; This episode of the Salon Owners Collective Podcast is sponsored by Shortcuts, your leading Salon Software provider. Click the link below to learn Shortcuts 3 Magic Numbers to boost your revenue! &nbsp; Tell Me How to boost my revenue now!  &nbsp; Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  &nbsp; Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Connect with Anastasia Website: https://www.lifehackcoaching.co.nz/  Facebook: https://www.facebook.com/Lifehackcoaching22/  Instagram: https://www.instagram.com/perimenopause_health_coach/
30:2005/05/2024
How to Beat the Hiring Crisis

How to Beat the Hiring Crisis

You recruit average, you get average! That makes sense, right? But as an industry, we still post the same ‘We’re Hiring’ ad and hope that our next rockstar stylist or therapist is going to see it and walk through the door! But, we’re always surprised when nobody ever responds and we immediately jump to the idea of ‘we’re in a hiring crisis!’. But what if I told you that this isn’t entirely true… Salon Owners are growing their teams, some are even getting 50+ applicants per job ad! You just need to ELEVATE the way you recruit. Times have changed and saying ‘We’re Hiring’ isn’t enough anymore to recruit Gen Z and beyond…  You need to be shouting from the rooftops that you’re looking for your next rockstar! Because if you don't, who will? In today’s episode on the Salon Owners Collective Podcast, I’m sharing with you a LIVE Event I hosted in my Profitable &amp; Successful Salon Owners Facebook group… here is, How to Beat the Hiring Crisis. &nbsp; Here is why you should listen to the full episode: Learn how to recruit in a hiring crisis Understand why your job ads aren’t working Know how to share your vibe and tribe Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. &nbsp; Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; GUIDE: There Are No Stylists… And What To Do About It https://bit.ly/NoStylists-IMAT-SOC  (you’ll go via Messenger first)
45:2227/04/2024
Beauty Bias: Is Your Salon ACTUALLY Inclusive?

Beauty Bias: Is Your Salon ACTUALLY Inclusive?

You are too fat to be seen here…. As an industry (and the world), we’ve made efforts to be more inclusive. Learning how to work with different hair textures and skin tones, understanding and respecting other cultures… and although we still have a way to go,  there’s one area of inclusion that we’ve left behind… weight.  How would you feel if one of your therapists, said this to a client? What sort of culture do you have in your Salon where your team thinks it's okay to say that to someone? Their comments might not be that obvious, by prejudiced comments around weight get made every single day, in just about every Salon.  Inclusion and diversity workshops and training sessions aren’t really the norm. But it’s time we start having those conversations with our team so that every client feels welcomed.  I wanted to share with you the importance of inclusion and diversity in your Salon and how you can have those important conversations with your team.  In today’s episode, I’m chatting to Sky McLaughlin from Larger Luxury to talk about the Beauty Bias: Is Your Salon ACTUALLY Inclusive? Here is why you should listen to the full episode: Learn what inclusion looks like in a Salon Understand why it’s important to train your team on the topic of inclusion and diversity Know how to have those (sometimes uncomfortable) conversations with your team Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  &nbsp; Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; RSVP: There Are No Stylists Out There… And What To Do About It https://bit.ly/NoStylists-Event &nbsp; Resources Mentioned: Thriving, Not Surviving: Your Solution to Attracting New Clients https://www.largerluxury.com/courses/inclusive-marketing-strategies-for-spas-and-beauty-professionals  For 10% off, use code: SOC10  &nbsp; Connect with Larger Luxury Website: https://www.largerluxury.com/courses/larger-luxury  Instagram: <a...
30:4218/04/2024
From Chaos to Clarity: Stress Relief for Salon CEOs

From Chaos to Clarity: Stress Relief for Salon CEOs

I want to give up… &nbsp; How many times have you felt this as a Salon Owner? It’s actually more common than you think… but most of the time it’s got nothing to do with the Salon but our personal lives! &nbsp; When you run a Salon, it feels like it takes over your life… 24/7. But sometimes, stress, without even realising can come from your personal life when you don’t have a healthy work/life balance.  &nbsp; I remember when one of my Owners in our Salon Mastery Program said this to me, and although she had made huge improvements in her Salon, that wasn’t reflected in her personal life. She was so overwhelmed and exhausted. &nbsp; I wanted to share with you some tools to help gain clarity in your life… and relieve stress! &nbsp; In today’s episode, I’m chatting to Mridu Parikh, a Productivity Coach behind Life Is Organise on how to go From Chaos to Clarity: Stress Relief for Salon CEOs. &nbsp; Here is why you should listen to the full episode: Learn the importance of healthy work/life balance Understand why it’s important to take time for yourself Know the secret to regaining clarity in your life &nbsp; Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. Resources Mentioned 10x Is Easier Than 2x: https://www.amazon.com.au/10x-Easier-Than-World-Class-Entrepreneurs/dp/140196995X  &nbsp; Connect with Mridu Mridu’s Website: https://lifeisorganized.com/resources/  Mridu’s Instagram: https://www.instagram.com/lifeisorganized/  Mridu’s Podcast: https://lifeisorganized.com/podcast/ 
28:3211/04/2024
Where Do I Find a Manager?

Where Do I Find a Manager?

I need a new Manager! Where do I find one? Should I promote internally or post an ad… what do I do?!  &nbsp; Hiring a new manager can feel stressful… you have a couple of rockstars in your team who want to be a Manager but aren’t ready or the right fit, so you have to create and post a job ad which can feel like a whole daunting task in itself. And you still haven’t even decided what exactly your new Manager would do…  Well, good news… you’ve realised that your Salon is growing and NEEDS a Manager which is a WIN.  But although you have recognised you need a Manager, a lot of Salon Owners aren’t clear on what a Manager would even do… let alone what attributes make a good manager. &nbsp; But… it doesn’t need to be a super stressful and daunting process. In today’s episode, I chat with our Motivating Managers Program Coach, Greta Veint about what attributes make a good Manager and how YOU can get ready for a Manager in ‘Where Do I Find a Manager?’.  &nbsp; Here is why you should listen to the full episode: Know where to find a Motivating Manager Learn the attributes all Managers should have Understand how YOU can get ready for your new Manager &nbsp; Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. &nbsp; Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. 5 Meetings that Rule Them All - Podcast Episode  &nbsp; Connect with Greta Greta’s Instagram: https://www.instagram.com/greta_veint/
30:2804/04/2024
The Canva Effect: How to Create Scroll-Stopping Social Media Posts

The Canva Effect: How to Create Scroll-Stopping Social Media Posts

Stop posting photos to your Instagram! I don’t mean it literally but how many other Salon Owners do you think are posting pictures of blonde balyage and lash lifts? Now, do you think clients can tell the difference between if it’s Susan or Jemima’s client in the photo?  Trust me, as beautiful as all of your posts are… potential clients need a little help recognising your work. This is where Canva comes in! I know you’ve probably used Canva before, but do you think you’re using it effectively? I mean to the point where you’re creating Scroll-Stopping content that actually converts followers into ‘bums-in-seats’ clients!  I want to share with you a few features as well as some Canva tips and tricks that will transform your Social Media!  In today’s episode, I’m chatting to talented Brenda Cadman, a Canva Verified Expert about everything you need to know about The Canva Effect: How to Create Scroll-Stopping Social Media Posts  Here is why you should listen to the full episode: Know the secret to scroll-stopping posts Learn game-changings Canva features Understand why it’s important to have recognisable content Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Connect with Brenda Brenda’s Website: https://brendacadman.com/  Brenda’s Instagram: https://www.instagram.com/brendacadman/  Brenda’s YouTube: https://www.youtube.com/c/BrendaCadman
28:4627/03/2024
How to Beat the 2 Year Team Exit

How to Beat the 2 Year Team Exit

Creating the $100k Career Roadmap was one of the best things I ever did as a Salon Owner…  When you give your team a path to success, they are motivated to WIN! You’ll be ahead of the dreaded “Can I get a pay rise?” conversations because both you and your team have transparency to know what needs to happen before the conversation can even begin!  When you give your team a roadmap for success, not only can they see the steps they need to take to get a pay rise but they are also more likely to stay in your Salon. Too many ROCKSTAR stylists and therapists leave after 2 years… because they ran out of future in your Salon! One of my stylists stayed with me for 20 years because she had a roadmap to follow…  Today I am sharing How to Beat the 2 Year Team Exit from my recent LIVE Workshop in the Profitable and Successful Salon Owners Facebook Group Here is why you should listen to the full episode: Learn to do’s and don’ts of paying your team Understand what the $100k Career Roadmap is Know the 3 ways to motivate your team without paying them more Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group.
51:1021/03/2024
How She Grew to a Team of 30

How She Grew to a Team of 30

Put down the hairbrush, step away from the facemask…  Would you believe me if I said you can grow your team WITHOUT ever serving clients… maybe even to a team of 30?! Your team culture is the key to growing your Salon but how passionate YOU are may cause your Salon to completely fall apart.  Your team pick up on your energy, if you’re not passionate, or falling out of love with your Salon… your team won’t be motivated or interested in working for you… You want your team to feel ALIVE, so you need to create a ‘Live Your Free’ Culture where your team WANT to stick around… and tell all their friends to come work for you too!  Today’s episode I’m chatting to the amazing Natalie Wood from Clique Salon in Hourston about How She Grew to a Team of 30… without ever picking up a hairbrush.  &nbsp; Here is why you should listen to the full episode: Learn what it means to have a ‘Live Your Free Culture’ Understand the importance of being passionate about your work Know the secret to recruiting and retaining a Rockstar team Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  &nbsp; Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Connect with Natalie Natalie’s Instagram: https://www.instagram.com/natalierenaewood/  Natalie’s TikTok: https://www.tiktok.com/@natrenaewood  Clique Salon Instagram: https://www.instagram.com/cliquesalon/  Clique Salon TikTok: https://www.tiktok.com/@cliquesalon  Clique Salon Website: https://cliquesalon.com/ 
39:3314/03/2024
Leading Through Stories: Showing Up and Inspiring Your Team

Leading Through Stories: Showing Up and Inspiring Your Team

Sharing stories with your team could save your Salon thousands of dollars… in fact, it’s saving some companies billions! You feel like you’re telling your team the same thing over and over again. They don’t listen, they do it wrong and you just don’t trust them. Learning to trust your team can feel like an uphill battle… but it doesn’t have to be.  Leading through storytelling!  Storytelling is one of the most powerful tools we have for teaching and leading a team… and the best part… it’s free! Trust me, sharing stories will not only help you teach your team but also help in leading them. Today’s episode I’m back with Salon CEO Coach, Joel Bouzaid where we chat about Leading Through Storytelling: Showing Up and Inspiring Your Team.  &nbsp; Here is why you should listen to the full episode: Learn what your job is as Salon CEO Understand the power of storytelling Know the 3 stories that will help you succeed as a leader Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  &nbsp; Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Connect with Joel Joel’s Instagram: https://www.instagram.com/joelbouzaid/ 
27:4807/03/2024
How Fashion Trends Can Increase Your Salon Revenue

How Fashion Trends Can Increase Your Salon Revenue

Peach fuzz, sparkle foils, and packages are a Salon Owners new best friend… sort of!  Every 6 months, retail stores follow the trends of fashion to increase sales and revenue, but for some reason, we don’t do the same in Hair and Beauty. Instead, we push the same services and promotions all year…  Let’s change that! Following the trends of fashion, whether it be a trending colour, new hairstyle, nail shape, or anything… can increase your revenue - and it doesn’t need to be hard.  Today’s episode I’m chatting to Kristina Russell from Colour Kristina to talk all about How Fashion Trends Can Increase Your Salon Revenue! &nbsp; Here is why you should listen to the full episode: Learn where to find the latest trends Understand how to fit trends into your Salon Know how to market your latest trend-setting service &nbsp; Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. &nbsp; Resources CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Connect with Kristina Website: https://kristinarussell.com.au/courses/  Instagram: https://www.instagram.com/colourkristina/ Podcast: https://kristinarussell.com.au/podcast/ FREE Guide: https://www.kristinarussell.online/stealmyformulas  &nbsp;
31:4128/02/2024
3 Reasons Why Your Rockstar Turned into a Bad Apple …

3 Reasons Why Your Rockstar Turned into a Bad Apple …

It’s time to call the police… When a Rockstar turns into a Bad Apple, you don’t know what to do. They used to be fully booked and smashing sales but now they’re making all of these mistakes and rolling their eyes… is it time to say goodbye?  Not yet. You can bring your Bad Apples back to being Rockstars… you just need to know what steps to take and when it’s best to just walk away.  &nbsp; Today’s episode is a sneak peek into my recent LIVE workshop on the Profitable and Successful Salon Owners Facebook group!  I’m sharing with you 3 Reasons Why Your Rockstar Turned into a Bad Apple, what to do about it, when to call the police, and if you should just say goodbye.    Here is why you should listen to the full episode: Learn WHY Rockstars become Bad Apples Understand what steps to take to bring them back to Rockstar status Know when it’s time to say goodbye Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  &nbsp; Apply Now to Salon Mastery Coaching now. Resources  CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group.
36:3221/02/2024
Why Your Social Media Strategy Isn’t Working

Why Your Social Media Strategy Isn’t Working

Why are you only posting pictures of pretty hair colours or nice nails? &nbsp; Gone are the days when social media was the window to your Salon. Now, social media is in the building! We use social media for everything, from attracting new clients to attracting new team members but sometimes… it doesn’t work.  &nbsp; But, no matter where you are in the world, social media can be a game changer for your Salon - you just need to know what to say! &nbsp; Today’s episode of the Salon Owners Collective Podcast is Why Your Social Media Strategy Isn’t Working… where Larissa is joined by Vivienne Johns from The Hairdressers Social Club to share her top tips for nailing your social media. &nbsp; Here are three reasons why you should listen to the full episode: Learn the biggest mistake your making with social media Understand what your followers WANT to see online Gain industry insight into how to attract clients AND team members &nbsp; Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. &nbsp; Resources CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Connect with Vivienne Johns  Website: https://www.thehairdresserssocialclub.com/   Vivienne’s Instagram: https://www.instagram.com/thehairdresserssocialclub?utm_source=ig_web_button_share_sheet&amp;igsh=ZDNlZDc0MzIxNw==
38:5414/02/2024
Does Your Team Actually Trust You?

Does Your Team Actually Trust You?

I think I might explode… This is a common feeling among Salon Owners when a team member keeps crossing a line - they’ve dropped the ball, keep making mistakes, and no longer have a positive influence on the team. But, you don’t need to explode, you just need to build trust with your team so that they feel comfortable communicating with you…  Today’s episode is Does Your Team Actually Trust You? with Joel Bouzaid. &nbsp; Here are three reasons why you should listen to the full episode: Learn the difference between intent and impact Understand how to have a conversation with an underperforming team member Know when critical conversations need to be had Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Apply Now to Salon Mastery Coaching now. &nbsp; Resources  CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Connect with Joel Joel’s Instagram: https://www.instagram.com/joelbouzaid/ 
36:3207/02/2024
Connection, Communication & Confidence – What You Need to Know About 2024

Connection, Communication & Confidence – What You Need to Know About 2024

Gen Z doesn’t know how to communicate! Understanding Gen Z in the workplace is one of the things we, as Salon Owners, NEED to know in 2024. When we are aware of emerging challenges and trends, we have the opportunity to learn and take advantage of the changes happening in our industry! Adapt and adopt the change to get ahead or risk being left behind…  &nbsp; Today’s episode is Connection, Communication &amp; Confidence - What You Need to Know About 2024 with Janine Simons and Mana Dave. &nbsp; Here are three reasons why you should listen to the full episode: Learn the ‘must-knows’ for 2024 Understand what it takes to be a successful Salon Owner in 2024 Gain industry insight that will set you up for a year of success &nbsp; Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  &nbsp; Apply Now to Salon Mastery Coaching now. &nbsp; Resources  CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Connect with Janine Simons Website: https://manesalon.co.nz/  Mane Salon: https://www.instagram.com/mane_salon/  Janine’s Instagram: https://www.instagram.com/hairbiz1010/  &nbsp; Connect with Mana Dave Website: https://www.blazehair.com/welcome  Blaze Hair: https://www.instagram.com/blaze_hair/  Mana’s Instagram: https://www.instagram.com/manadave/ 
44:4501/02/2024
5 Questions You Need To Ask Your Team

5 Questions You Need To Ask Your Team

What do you expect from me as your leader? Trust me, this question is not as scary as it sounds… in fact, asking this question can help transform your team culture! When you ask these types of questions, you’re finding out how your team feels. You may learn what is or isn’t working and what they need from you. Because you can’t build a WINNING culture when you don’t actually know how your team feels… Today on the Salon Owners Collective Podcast, we’re giving you exclusive access to one of our Salon Mastery Intensive events from last year where Larissa breaks down the 5 Questions You Need To Ask Your Team!   &nbsp; Here are three reasons why you should listen to the full episode: Learn the 5 questions you SHOULD be asking your team Understand how to ask these questions in a way that is positive and constructive Learn when you should be asking them Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Click here to apply for Salon Mastery Coaching now. &nbsp; Resources  CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group
25:1824/01/2024
How She Got Comfortable With Being Uncomfortable

How She Got Comfortable With Being Uncomfortable

Being uncomfortable is what makes successful Salon Owners… You get used to taking risks, trying new things, having those tough conversations with your team (and clients!) and before you know it, those uncomfortable situations begin to feel… comfortable! So comfortable that even when friends, family and clients are asking “Aren’t you freaking about opening a Salon in the middle of a pandemic”... you don’t even flinch. That is what happened to today’s Salon Owners Collective Podcast guest Kelly Manu, the winner of the New Zealand Salon of the Year 2023 award and founder of UNA!  Today’s episode is How She Got Comfortable With Being Uncomfortable Here are three reasons why you should listen to the full episode: Learn Kelly’s story to Salon Owner success Get inspired by the art of getting comfortable with the uncomfortable Learn how to encourage the next generation of Salon Owners Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Click here to apply for Salon Mastery Coaching now. Resources  CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Connect with Kelly Manu Website: https://www.una-akl.com/  UNA Instagram: https://www.instagram.com/una_akl Kelly’s Instagram: https://www.instagram.com/kellymanu_/ &nbsp; Resources Kelly Mentioned Circles of Hair: https://www.instagram.com/circlesofhair/  The Salon by Ash Crocker: https://www.instagram.com/thesalonbyashcroker/ 
32:1618/01/2024
5 Meetings that Rule Them All

5 Meetings that Rule Them All

We’re too busy, we all work different hours, I’m not sure what to talk about… These are common feelings Salon Owners have when it comes to meetings. But what if I told you there were 5 different types of meetings you should be incorporating this year? I know, 5 meetings sounds crazy! But you are not going to spend your life in meetings… if you plan them right. These 5 meetings will save you a lot of stress,  miscommunication and will even help with productivity… &nbsp; This episode of the Salon Owners Collective podcast is a snippet of Larissa speaking at a Salon Owners Collective Intensive event. So, here are the 5 Meetings that Rule Them All - are you ready to start scheduling meetings? Here are three reasons why you should listen to the full episode: Learn the 5 types of meetings you should be having Find out what to talk about in meetings Understand the importance of meeting with your team Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Click here to apply for Salon Mastery Coaching now. &nbsp; Resources  CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group &nbsp; Join Salon Mastery to have access to our Intensive Events: https://bit.ly/ApplySMRiss  Chat with Me: https://bit.ly/ChatWithMeYT Instagram: https://bit.ly/InstagramSalonOwnersCollective Facebook: https://bit.ly/FBSalonOwnersCollective Facebook Group: https://bit.ly/YT-FacebookGroup
19:3911/01/2024
Success, Failure and Starting Over - Lessons of a Salon Owner

Success, Failure and Starting Over - Lessons of a Salon Owner

Running a Salon is hard. You’re juggling all of these balls and you feel like you can’t catch a break because if you do,  all of the balls will hit the ground! And although there are times when we can add another ball without any problem, sometimes we just need to stop, pick the balls up and start again.  And that’s ok! It can be scary going from lots of growth with a full appointment book to seeing the numbers and thinking ‘how am I supposed to pay my team’.  But, you never know where the next opportunity lies…  Today on The Salon Owners Collective Podcast, Larissa is joined by Kate Jarrett, founder of Hair by Loxy’s to discuss Success, Failure and Starting Over - Lessons of Salon Owner.  &nbsp; Here are three reasons why you should listen to the full episode: Learn Kate’s top business secret Get inspired by the growth of a ‘hobby’ to a full empire Learn how to start over Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Click here to apply for Salon Mastery Coaching now. &nbsp; Resources  CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Connect with Kate Jarrett Website: https://hairbyloxys.com/  Instagram: https://www.instagram.com/hairbyloxys  &nbsp; Resources Kate Mentioned Untamed by Glennon Doyle https://www.amazon.com/Untamed-Glennon-Doyle-Melton/dp/1984801252
40:4304/01/2024
3 Things Salon Owners Should Be Focussed on in 2024

3 Things Salon Owners Should Be Focussed on in 2024

Our team is leaving to go solo, profits are dropping, and we’ve hit the limit with pricing. We heard this a lot in 2023.  But remember, opportunity always comes out of crisis - and we’ve been through a lot as an industry (and the world) over the past few years.  2024 is a new chapter and a new opportunity for us to grow our Salon and make a killing in the industry.  You can have an incredible team, and great clients, get paid well, and do what you love, all whilst not overworking… Although in this new chapter, a lot is changing, it doesn’t need to be a challenge - it’s an opportunity.  We just need to focus on what we can control.  Today on The Salon Owners Collective Podcast, Larissa chats about the 3 things all Salon Owners should be focussed on in 2024 - you may even join the $1 Million Salon Club (or $2 million, or even $5 million!).  &nbsp; Here are three reasons why you should listen to the full episode Get ahead of the New Year rush - get things under control now Learn my secrets to growing your Salon in 2024 Enter into the New Year with a plan &nbsp; Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Click here to apply for Salon Mastery Coaching now. &nbsp; Resources  CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group.
29:3228/12/2023
The Key to Leadership: Meetings, Power and Difficult Conversations

The Key to Leadership: Meetings, Power and Difficult Conversations

We want to feel confident as the leader, and know how and when to have those hard conversations whilst also being able to have fun with your team.   But nobody tells you how to do it all, how to be the ‘fun’ boss whilst also being the boss that gets stuff done so wages can be paid and clients are happy - for a lot of Salon Owners, it’s something we just have to learn on the job… But, it doesn’t have to be that hard.  You can do it all! You can know how to have those conversations we all avoid and have clear meetings with your team whilst also still having fun at the same time.  You just need to act like you're driving a speed boat, where every conversation, meeting, or book you read can change the path of the boat for the better… Today on The Salon Owners Collective Podcast, Larissa is joined by Penny Holden. To chat about The Key to Leadership: Meetings, Power and Difficult Conversations Here are three reasons why you should listen to the full episode: Learn how to get conscious - in leadership Look after yourself and your team by having those difficult conversations Understand the reality of being a human being… Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Click here to apply for Salon Mastery Coaching now. &nbsp; Resources  CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group. &nbsp; Connect with Penny Holden Website: https://pennyholden.com/  LinkedIn: https://www.linkedin.com/in/pennyholden/  Email: [email protected]  &nbsp; Resources Penny Mentioned The Monk Who Sold His Ferrari: https://www.amazon.com.au/Monk-Who-Sold-His-Ferrari/dp/0062515675 
32:4521/12/2023
5 Biggest Lessons of 2023

5 Biggest Lessons of 2023

Before we jump into 2024 and map out our goals and dreams, let's take a moment to stop and reflect on what an incredible year 2023 has been!  So it’s only fitting that we reflect on some of the conversations we’ve had over the last year on the Salon Owners Collective Podcast. We’ve done nearly 50 episodes, welcomed over 20 new guests onto the podcast and we’ve delved into some great topics this year.   But amongst all of the amazing conversations and lessons we’ve learnt, 5 stand out from the rest. These are conversations that not only I loved, but you guys really engaged with too.  Today on The Salon Owners Collective Podcast, Larissa reflects on the year with the 5 Biggest Lessons of 2023 - it may even help you plan your goals for 2024!  Here are three reasons why you should listen to the full episode: Reflect on the key learnings of 2023! Learn about the systems and processes needed to recruit and retain a winning team… and a winning client.  How to pay yourself (what you want and deserve) in 2024! 12 Steps to a Stress-Free Christmas We know how busy the lead-up to Christmas is for Salon Owners - ordering stock, booking clients and creating a great employee experience, which is why we’ve put together 12 steps to a stress-free Christmas!  &nbsp; Keen to get your hands on it? Simply sign up for our 12 steps to a stress-free Christmas series via our Free Profitable and Successful Salon Owners Facebook group - https://bit.ly/StressFree_Xmas Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools &amp; support you need to build a profitable &amp; successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.  Click here to apply for Salon Mastery Coaching now. Resources  CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable &amp; Successful Salon Owners Facebook group.
37:0514/12/2023