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Keith Cosentino & Shane Jacks
Highly Successful Paintless Dent Removal business owners Keith Cosentino (creator of the industry's best glue pulling tabs , blackplague PDR tabs, and TabWeld PDR Glue) and Shane Jacks ( Intl Dent Olympic WINNER 2013 + creator of the industy's best blending hammer and Edge Jack Tool System) give you an inside look at running a dent repair co. Marketing, selling, tools, techniques and technology all specifically designed for PDR and battle tested in the trenches by Keith, Shane, and their teams. These are proven strategies that will increase your bottom line!
Total 324 episodes
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PDRC 2024 Episode 17: Are PDR Shops a BAD IDEA?

PDRC 2024 Episode 17: Are PDR Shops a BAD IDEA?

Welcome guest host Gene Fetty as we discuss the current state of our retail shops, get an update on the PDRC MTE Fitness Challenge and more
01:33:4818/11/2024
PDRC 2024 Episode 16: RTFN

PDRC 2024 Episode 16: RTFN

When is it time to execute the plan? Let's dive into the formula for determining that. Plus Keith and Shane issue a challenge.
01:06:3107/11/2024
PDRC 2024 Episode 15 Tom Lusted Learn PDR Online in-studio Interview

PDRC 2024 Episode 15 Tom Lusted Learn PDR Online in-studio Interview

Let's learn about the origin story for Tom doing PDR in the UK as well as how the PDR College impacted him, and his business Learn PDR Online
01:47:5729/09/2024
PDRC 2024 Episode 14: Velvet Ropes Don't Exist...or do they?

PDRC 2024 Episode 14: Velvet Ropes Don't Exist...or do they?

Is business success only achieved by breaking rules, innovating and making moves contrarian to the masses? It depends...Let's get into it. 
01:26:4716/09/2024
PDRC 2024 Episode 13 Keith goes to a car dealership as a customer!

PDRC 2024 Episode 13 Keith goes to a car dealership as a customer!

Are you sending your prospects away on accident? In this Episode, we draw some parallels to our business from Keith's experience in the new car business. We also learn some things about Do Not Disturb mode ;)
01:33:2406/09/2024
PDRC 2024 Episode 12 What are you fishing for?

PDRC 2024 Episode 12 What are you fishing for?

Are there fish swimming all around you and you just have the wrong bait? Let's break it down in the dent world. Bonus: We list things that we have never heard before!
01:06:1228/08/2024
PDRC 2024 Episode 11 Gene Fetty Large Glue Pull Hands-on Class @ Anson Open house

PDRC 2024 Episode 11 Gene Fetty Large Glue Pull Hands-on Class @ Anson Open house

Come join Gene and take his hands-on class at the Anson Facility May 2, 2024 then stay for the Anson Open House May 4th! It's going to be a great event! Sign up here for Gene's class   Anson Open House!
56:0922/04/2024
PDRC 2024 Episode 10: How Much $ Does Brice Kelly make? Interview

PDRC 2024 Episode 10: How Much $ Does Brice Kelly make? Interview

Let's get personal! Shane & Keith dig into Brice's numbers and answer the questions everyone wants to know. Click here to sign up for the Advanced Skills Seminar 2024 to train w Brice
01:10:4819/04/2024
PDRC 2024 Episode 9: What Keith & Shane Want to Learn from the Advanced Skills Seminar 2024

PDRC 2024 Episode 9: What Keith & Shane Want to Learn from the Advanced Skills Seminar 2024

Head over to www.pdrcollege.com to make sure you're on the waiting list to get notified when tickets go on sale April 1 2024!  
01:02:2826/03/2024
PDRC 2024 Episode 8 : Taking inspiration from other businesses into our own

PDRC 2024 Episode 8 : Taking inspiration from other businesses into our own

AI generated Stories from the South, Keith & Shane's favorite customer experiences, and news about the 2024 PDR College Advanced Skills Seminar California edition!
01:09:3111/03/2024
PDRC 2024 Episode 7: What are the TOP things Shane would change about his retail shop?

PDRC 2024 Episode 7: What are the TOP things Shane would change about his retail shop?

The return of Stories from the South plus "What three things Shane would change about his retail shop" 
01:16:3004/03/2024
PDRC 2024 Episode 6 T-FORM (Tension-based Factory Original Restoration Method)

PDRC 2024 Episode 6 T-FORM (Tension-based Factory Original Restoration Method)

Time to circle the wagons boys and girls! Let's define what we are doing and how it SHOULD be done!
01:24:3826/02/2024
PDRC 2024 Episode 5 Valemtimes Day Special - So You Want to be the industry's "First Stop" for dent repair, huh?

PDRC 2024 Episode 5 Valemtimes Day Special - So You Want to be the industry's "First Stop" for dent repair, huh?

Find out why Keith never got to play Football in college, plus why you probably aren't ready for insurance work.
01:32:1315/02/2024
PDRC 2024 Episode 4: MTE Recap & Personal Value Headtrash

PDRC 2024 Episode 4: MTE Recap & Personal Value Headtrash

Missed Mobile Tech Expo this year? We have a mini recap here for ya! Along with a call in question to our SpeakPipe widget that we answer, along with some of your favorite content: Tiger Talk!
01:07:4008/02/2024
PDRC 2024 Episode 3 The Record Breaking Rivian Dent

PDRC 2024 Episode 3 The Record Breaking Rivian Dent

For today's show, Keith was a guest on Myke Toledo & Joe Garcia's PDR Podcast to breakdown what it takes to get 5 digit retail jobs! (Hint: Great skills, great reputation, and Claim Connection.io representation on the back end!)
02:08:2922/01/2024
PDRC 2024 Episode 2 The Insurance Claim Secret Weapon w Wally Inskeep

PDRC 2024 Episode 2 The Insurance Claim Secret Weapon w Wally Inskeep

Listen in on how Wally is using a new tool to find more money, spend less time and generally OWN the retail insurance claim process for his dent company
01:05:3311/01/2024
PDRC 2024 Episode 1: Your Online Presence & PDR College Plan for '24

PDRC 2024 Episode 1: Your Online Presence & PDR College Plan for '24

New Year, (Re)New Your Company! Let's go y'all! We can all do better, let's get it.
01:18:5708/01/2024
PDRC 2023 Episode 11 Shops & Marketing Spend

PDRC 2023 Episode 11 Shops & Marketing Spend

How Shane represents his shop, Marketing spend and much more!
01:27:5930/10/2023
PDRC 2023 Episode 10 Shane Opens a SECOND LOCATION!

PDRC 2023 Episode 10 Shane Opens a SECOND LOCATION!

WOW! Let's talk about all the things Shane decided to consider when opening a new location in another place! Let's drill into it. Support the show by shopping at Blackplague PDR email Keith about his new secret project:  [email protected]
01:21:1912/09/2023
PDRC 2023 Episode 9 Let's take a look into Shane's recent hail storm

PDRC 2023 Episode 9 Let's take a look into Shane's recent hail storm

Shane has started a hail repair company (Tech One) and that has streamlined his hail repair operation at home. On this episode, we dig in and give you the inside scoop on  how this recent storm went down.
01:18:3015/08/2023
PDRC Episode 8 Insurance Claims in Retail PDR: What, Why, & How? w Paul Kordon

PDRC Episode 8 Insurance Claims in Retail PDR: What, Why, & How? w Paul Kordon

Retail PDR is crossing over into the insurance claim realm. Jump in With Paul Kordon and Keith and get up to speed on how to write them, submit them and get paid for what you're doing!
01:35:4217/07/2023
PDRC Episode 7: Keith on Myke & Joe's Dent Time Podcast! Is Keith too hard on Joe? Let's talk about it

PDRC Episode 7: Keith on Myke & Joe's Dent Time Podcast! Is Keith too hard on Joe? Let's talk about it

Joe challenges Keith on his uncharacteristic hard edge opinion on being "too nice about less than beautiful repairs"
01:40:4005/04/2023
PDRC 2023 Episode 6: What is "Big Money" to you?

PDRC 2023 Episode 6: What is "Big Money" to you?

Get on the waitlist for the 2023 Advanced Skills Seminar in June near Atlanta GA CLICK HERE  
36:3027/03/2023
PDRC Episode 5: How to make 20% more retail Revenue - Upselling on Purpose, from the truck

PDRC Episode 5: How to make 20% more retail Revenue - Upselling on Purpose, from the truck

Let's talk about your strategy for UpSelling...or not! Keith and Shane share their views and strategies for upselling in retail and how to increase the ticket value of a retail transaction.
01:05:1522/03/2023
PDRC 2023 Episode 4: Keith & Shane's Most Memorable Seminar Moments Over the Years

PDRC 2023 Episode 4: Keith & Shane's Most Memorable Seminar Moments Over the Years

Check out this show and see how many of these moments you remember from over the years! The seminars we held over the years created a movement of sharing high level techniques with everyone in attendance...plus a TON of good times!
01:04:5013/03/2023
PDRC 2023 Episode 3: Flash Podcast From The Field w Keith. I couldn't close this one

PDRC 2023 Episode 3: Flash Podcast From The Field w Keith. I couldn't close this one

Listen to me recap as I drive away from a job that I "couldn't" close   Also, keep your ears and eyes open for the full anouncement of the next PDR College Advanced Skills Seminar 2023!
12:5508/03/2023
PDRC 2023 Episode 2 Sanding, Shrinking, Tension + ANNOUNCEMENT

PDRC 2023 Episode 2 Sanding, Shrinking, Tension + ANNOUNCEMENT

The landscape is changing again, let's get up to speed and get current with PDR advancement. Stay to the end for a special announcement!
01:03:0001/03/2023
PDRC 2023 Episode 1: These Things MUST be a part of your Retail Strategy to WIN

PDRC 2023 Episode 1: These Things MUST be a part of your Retail Strategy to WIN

Let's talk about the most current trends of retail PDR in 2023 www.blackplaguepdr.com for your glue pulling needs www.pdrcollegeonline.com for everything else in your life
01:10:0421/02/2023
PDR: The state of $ in 2023

PDR: The state of $ in 2023

In this episode Shane, Paul & Keith discuss the current state of PDR retail pricing compared to when the retail pricing guides were introduced. What’s changed, what’s the same and where are we headed?     www.BlackplaguePDR.com for all your glue pulling needs!
57:1729/08/2022
PDRCollege-Podcast-First-Norcal-Dent-Meetup-Listen-Now

PDRCollege-Podcast-First-Norcal-Dent-Meetup-Listen-Now

First Annual NorCal Dent Meetup! Listen Now! https://www.sacramentodentpros.com/norcaltechmeetup/    www.BlackplaguePDR.com for all your glue pulling needs!
53:5818/05/2022
Hail Season Recap 2021... and How Shane chooses a deal

Hail Season Recap 2021... and How Shane chooses a deal

Let's talk about how Shane decided whether or not to accept a hail gig offer. What questions does he ask? What clues is he looking for? www.BlackplaguePDR.com for all your glue pulling needs!
01:20:2811/11/2021
Multiple Service Offerings With Ron Harris

Multiple Service Offerings With Ron Harris

Let's talk to Ron Harris who ACTUALLY runs a shop that offers multiple recon services to find out which of them are profitable and how he packages them together! Tint, PPF, Ceramic, Vinyl, Detail, Paint Correction, retail PDR, Hail PDR, Calibrations? Let's talk! Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com
01:09:1901/11/2021
Multiple service offerings in your shop case study w Matt Moore

Multiple service offerings in your shop case study w Matt Moore

Let's talk to someone who ACTUALLY runs multiple shops that offer multiple recon services to find out which of them are profitable and how he packages them together! Tint, PPF, Ceramic, Vinyl, Detail, Paint Correction, retail PDR, Hail PDR, Calibrations? Let's talk! Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com
01:09:5326/10/2021
The retail scene has evolved!

The retail scene has evolved!

The retail scene has evolved! There are so many retail service offerings that you could theoretically add to your PDR business. Is it best to stay with ONE trade and specialize or should you add multiple service offerings? In this episode we discuss our thoughts on the topic. Listen to the end to get a discount code for Blackplague PDR!   Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com
01:04:3505/10/2021
Confident ... or an A-Hole?

Confident ... or an A-Hole?

PDR College Podcast : Confident ...or an A-Hole? How you crack the code of what message you're sending to maximize influence and leadership   Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com  
01:20:3217/08/2021
You are NOT a savage closer, let's fix that!

You are NOT a savage closer, let's fix that!

You are not a savage closer, let's fix that! Keith and Shane discuss how comfort and complacency can be the enemy of progress. Have you gotten lazy and finding it hard to 'turn it back on' - we'll figure out what it takes to get it done.   Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com
01:08:2823/04/2021
PDR College Podcast - The back story - Dream 2021

PDR College Podcast - The back story - Dream 2021

Learn the back story on Dave Streen and Don Kavanagh and their new event DREAM 2021, plus Shane stops buying sports cars Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com
01:11:4505/04/2021
The aftermath of Keith & Shane’s hail storm together

The aftermath of Keith & Shane’s hail storm together

We discuss how to get the most out of a hail event, and how to make the right moves when you have a hail storm event, even in California. (where it is a rarity) Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com
01:16:0922/03/2021
It's going to hail any day now - are you ready?

It's going to hail any day now - are you ready?

We're discussing all about what we're doing to promote business (how to pivot marketing methods and mobile services) during these very challenging times. Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com
47:3822/03/2021
Should you price by the hour?

Should you price by the hour?

Should you price by the hour? Pricing is the most important and most sensitive topic to handle as a small business owner. Let’s dig in and discuss how Keith and Shane view pricing and how it relates to hours and days of the week/ year. Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com
01:02:0113/10/2020
PDR College Podcast - Can you create opportunity?

PDR College Podcast - Can you create opportunity?

Today we dive into to Baader Meinhof Phenomenon and discuss if you can manipulate it for your benefit Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com
01:08:1823/09/2020
Is Fear Running your business?

Is Fear Running your business?

We're diving deep into the subject of local competition and what it does to your own business, and how sometimes it's a good thing. Is Fear keeping your business from the best it can be? Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com  
01:13:5309/09/2020
COVID Attacks your business. Now what?

COVID Attacks your business. Now what?

Join us here to talk disaster strategy and how we can emerge stronger than when we went into the hole for the national shutdown. Let's get better together.
52:2830/03/2020
Do you have to FAIL at a task to learn a lesson?

Do you have to FAIL at a task to learn a lesson?

There's always a lesson to learn in failure. We all know that. BUT can you learn the lesson WITHOUT failing? Or if failure necessary? Let's get deep on it. Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com  
34:0923/03/2020
Shane MOVES his SHOP! What do you do first??

Shane MOVES his SHOP! What do you do first??

What would you do if you had to move your dent repair shop tomorrow? Shane was faced with this issue. Here's what he did. Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com  
01:07:2416/03/2020
Branding: Is it important for small businesses or a waste of money?

Branding: Is it important for small businesses or a waste of money?

Branding can be an integral part of your company's marketing package. BUT it can also be a place to waste all your money. Let's set up some ground rules fro Branding your small business. Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com  
37:4409/03/2020
The Halo effect- How we unconsciously choose

The Halo effect- How we unconsciously choose

Shane and Keith jump into this episode to discover what the "Halo Effect" is and how we can use that knowledge to make better decisions in our businesses. Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com The original changeable tip blending hammer is here: www.blendinghammerpdr.com  
45:5202/03/2020
How Much did Shane and Keith make on their first HAIL STORM together?

How Much did Shane and Keith make on their first HAIL STORM together?

If you've wanted to go after a hail storm and try to make some big money, you MUST listen to this show and hear what Keith and Shane made on their storm! You'll better understand how and where to expect to make and possibly LOSE money. Go to www.pdrcollege.com to learn more about the 20/20 Hail Conference
01:23:1015/01/2020
Special 3 Part Hail Money Series Episode 2 of 3

Special 3 Part Hail Money Series Episode 2 of 3

Shane and Keith are going to share specific details on the money aspect of running a hail storm in this 3 part series. Today we explore the element most responsible for LOSING money at his most recent local storm. Don't miss all three episodes!
37:3406/01/2020
Special 3 part Hail Money Series Episode 1

Special 3 part Hail Money Series Episode 1

Shane and Keith are going to share specific details on the money aspect of running a hail storm in this 3 part series. Today we explore the element most responsible for MAKING more money at his most recent local storm. Don't miss all three episodes!
36:3230/12/2019