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Mark Graban
Unlock Leadership Excellence: Tune into “My Favorite Mistake” with Mark Graban
Are you a leader aiming to boost effectiveness, insight, and innovation? Join Mark Graban on ”My Favorite Mistake” (and no, it’s not the Sheryl Crow song), where top business minds, C-suite executives, and industry innovators share their pivotal mistakes and the powerful lessons they’ve learned.
The Concept
Embrace the transformative power of mistakes. Discover how errors can fuel leadership growth and creative problem-solving, turning each misstep into a masterclass in improvement and innovation.
The Stories
Dive into captivating interviews with international entrepreneurs, tech pioneers, accomplished athletes and entertainers, healthcare leaders, and award-winning authors. Each guest reveals how their significant mistakes shaped their careers and led to groundbreaking insights.
The Breadth
Explore a wide range of topics, from leadership psychology and organizational culture to process innovation and sustainability. Gain valuable perspectives to navigate the ever-changing business landscape.
The Approach
Guided by Mark Graban, an author and seasoned consultant, each episode delves into Lean Management (based on the Toyota Production System) and psychological safety, uncovering strategies for individuals and organizations to learn from their mistakes.
Why Subscribe?
Engage with Thought-Provoking Dialogues: Challenge conventional wisdom and explore new perspectives.
Access Tools and Frameworks: Gain actionable insights for a competitive edge.
Discover Innovative Opportunities: Learn how to turn mistakes into catalysts for innovation.
Develop Emotional Intelligence and Resilience: Enhance your leadership skills and agile thinking.
Transform your approach to leadership and success.
Subscribe to “My Favorite Mistake” today and embark on a journey of relentless improvement through the power of learning from mistakes.
Getting Burned Out Trying to Help Busy Moms Find Balance: Kezia Luckett
Positive psychologist and Author
My guest for Episode #101 of the My Favorite Mistake podcast is Kezia Luckett, a highly respected Positive Psychologist, three times international best-selling author of “The Pay it Forward Series: Notes to My Younger Self” and the creator behind two revolutionary modalities, The Energy Code® and Mind Conditioning Therapy®.
https://www.markgraban.com/mistake101
In today's episode, Kezia shares her favorite mistake, from her time as the founder of a concierge service for busy moms... and how that, ironically, led to burnout -- and how she's learned to prevent repeating that mistake.
Other topics and questions:
Understanding that when things are going wrong… but we keep plodding through
Walking away from a business - learned there is a new way
Your current business - how to not repeat mistakes?
Designed her business around my life - didn’t design work around her life the first time…
Is our work or life on autopilot??
What is positive psychology?
Decoding & Releasing Your Past?
Find Kezia on
LinkedIn
Facebook
Instagram
Twitter
YouTube
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
29:0813/09/2021
Scott Miller’s Favorite Messes (or Mistakes) in Executive and Marketing Roles
FranklinCovey executive, author of books including Marketing Mess to Brand Success
Show notes: https://www.markgraban.com/mistake100
My guest for Episode #100 of the My Favorite Mistake podcast is Scott J. Miller, a long-time executive with FranklinCovey.
Scott is the author of books including Everyone Deserves a Great Manager, Management Mess To Leadership Success: 30 Challenges to Become the Leader You Would Follow, and his latest book, Marketing Mess to Brand Success: 30 Challenges to Transform Your Organization's Brand (and Your Own).
He's also the host of the podcast, "On Leadership with Scott Miller," where he has interviewed people including Adam Grant, Elizabeth Smart, John Maxwell, Matthew McConaughey, and Stephen M.R. Covey.
In today's episode, Scott shares his favorite mistake, from his time as a Chief Marketing Officer and how being an "idea fountain" was a mistake, as he learned. We also get a bonus "favorite mistake" story about a marketing promotion gone wrong.
Other topics and questions:
Multipliers - his favorite leadership book either written - Liz Wiseman (or are we “diminishers”?)
How did you bring this up and resolve this with your team?
Questions that aren’t really questions?
Can you be an expert in everything? Safe to say, “I don’t know”??
The Speed of Trust - Stephen M.R. Covey
How important to you is “manager” vs. “leader”??
How do you define a “great” mangager in a nutshell?
On Leadership - guest messes?
McConaughey Greenlights book
The E.F. Hutton reference - example commercial
Find Scott on:
LinkedIn
Facebook
Instagram
Twitter
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
38:2408/09/2021
A College & Pro Football Kicker’s Practice Routines Were a Mistake? Brion Hurley
Former kicker and punter for Iowa, various pro teams
Show notes: https://www.markgraban.com/mistake99
My guest for Episode #99 of the My Favorite Mistake podcast is Brion Hurley, a friend of mine from Lean Six Sigma professional circles, who I recently learned was an American football kicker and punter in college (Iowa Hawkeyes) and a number of professional teams (the NFL and Arena Football).
Brion is the founder of his company, Business Performance Improvement and he's a Lean Six Sigma Master Black Belt. He's the author of a free eBook called Lean Six Sigma for Good: How improvement experts can help people in need, and help improve the environment and he's the host of two podcasts: Lean Six Sigma for Good and Lean Six Sigma Bursts.
In today's episode, Brion shares his “Favorite Mistake” story about the practice routines he developed as a kicker at the University of Iowa. Why was it a mistake to focus so much on practicing long field goals and how did that affect his performance in games? What was it like to lose his starting job? What did that teach Brion about mistakes in our careers?
Other topics and questions:
Lessons from practicing wrong? Not evaluating the misses?
What was your mindset on the pressure of a kick that might be seen live by 70,000 fans or more on TV?
Game winning kicks or opportunities?
Hayden Fry story about Northwestern
Referee mistakes?
Social media age – criticism and threats toward kickers
A blog post I wrote about fans blaming a college kicker
How has this affected your view on workplace pressure now?
Can we develop bad habits without a coach?
Video of Brion's kicking highlights from Iowa
Read a piece he wrote about his kicking mistakes
Find Brion onYouTube
LinkedIn
Facebook
Instagram
Twitter
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
48:5001/09/2021
Karene Lambert-Gorwyn Will Fire You for Hiding a Mistake, Not For Making One
Mumpreneur, Property Investor and Success Coach
Show notes: https://www.markgraban.com/mistake98
My guest for Episode #98 of the My Favorite Mistake podcast is Karene Lambert-Gorwyn. She’s a Mumpreneur, Property Investor and Success Coach, Karene Lambert-Gorwyn balances being a full-time mother with running 3 businesses and an ever-expanding property portfolio.
A former management consultant, she brings years of successful corporate experience along with her own unique insights to the health industry, Karene helps practitioners scale from six to seven figures. You can get a free strategy session with her via her firm's website.
Karene is the co-author (with husband and business partner Chris) of Grow Your Heart Centred Business: From Passion to Profit.
In today's episode, Karene shares her "favorite mistake" story about making it "wrong" to be herself and why, for a while, she had only achieved the "facade" of success.
Other topics and questions:
What does it mean for a business to be “heart centred”?
What types of businesses or entrepreneurs do you work with?
Being yourself? What's the application of that idea to your clients?
Progressionist not a perfectionist
Being open about mistakes
Won’t get fired for admitting a mistake
Will get terminated immediately for lying or hidingmistakes
You need to almost celebrate them, treat them as learning moments
Husband and business partner — the bonus of learning from each other
Get a free strategy session with Karene and Chris
Find Karene on
LinkedIn
YouTube
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
44:3230/08/2021
An NFL Player’s Business Struggles and His Identity Shift: Anthony Trucks
NFL athlete, American Ninja Warrior, and entrepreneur.
Show notes and more: https://www.markgraban.com/mistake97
My guest for Episode #97 of the My Favorite Mistake podcast is Anthony Trucks, a foster kid turned NFL athlete. This is the first time I’ve interviewed somebody who was on American Ninja Warrior.
Anthony is the author of the new book, released this week, titled Identity Shift: Upgrade How You Operate to Elevate Your Life. Visit the show notes page for a chance to enter to win a copy of the book!
Anthony's also an international speaker, host of the Aww Shift and Shift Starter podcasts, author and founder of Identity Shift coaching. He’s a serial entrepreneur with one serious super power: Making Shift Happen, no matter what, by accessing the power of identity.
In today's episode, Anthony shares his “favorite mistake” story about the first business he started after the NFL, a personal training business with a huge lease in the economic downturn of 2009. How and why did he seek out help and why was “being forced to figure it out” his favorite mistake?
Other topics and questions:
“When you drop your ego, past mistakes, flaws, and fear of failure, you can find your internal fire to catapult you into the life that you want and deserve.”EGO – Everybody’s Greatest Obstacle
Fear of failure? —> How did you view the possibility of making mistakes on the field as a football player?
6 levels of failure – above or below the learning line“Version failure” – learns from the mistake
“Predictable failure” – knowing we can’t be perfect
What is identity? — we have different identities at different timesIt’s who we are when we’re not thinking about who we are
What does it mean that your survey says I'm a “slow dreamer”?
How did you find you new identity after your NFL career ended suddenly? Identity shift?
Find Anthony on
Facebook
Twitter
Instagram
YouTube
LinkedIn
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
46:2926/08/2021
Software Product Manager Melissa Perri Got Stuck in the ”Build Trap”
Author of Escaping the Build Trap
Show notes: https://www.markgraban.com/mistake96
My guest for Episode #96 of the My Favorite Mistake podcast is Melissa Perri.
She is the author of the book Escaping the Build Trap: How Effective Product Management Creates Real Value.
Melissa does many things, including hosting the podcast Product Thinking with Melissa Perri. She is Founder & CEO of Produx Labs. Melissa created the online school Product Institute, where she has shared her scientific approach to Product Management with over 3500 students. She also started a program called the CPO Accelerator.
In 2019, Melissa was appointed to the faculty of Harvard Business School to teach Product Management in the MBA program.
Melissa is a highly sought-after keynote speaker, having addressed audiences in over 35 countries. She has a B.S. in Operations Research and Information Engineering from Cornell University.
In today's episode, Melissa shares her “favorite mistake” story related to working for a software company, where they produced a big requirements document and then built software that, basically, nobody wanted to use. People SAY they’ll use it, but really??
Other topics and questions:
How do we know if it’s a great startup idea?
The Highest Paid Person's Opinion?
Risk of creating smaller batches but not being open to experiments not working out
*MVP – minimum viable product
Delegating the things you’re really good at
Didn’t listen to gut over advice, warring with herself for years
“Experiment theatre”
What is “The Build Trap”?
As a consultant, have to be careful not naming names when presenting on stage or doing podcasts… everyone’s on a journey
Product management mistakes?
Is the problem the product managers or the company?
Find Melissa onTwitter
LinkedIn
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
43:4622/08/2021
Entrepreneur & Investor Susie Carder Was Overleveraged and Got Burned
Serial Entrepreneur and author of Power Your Profits
Show notes: https://www.markgraban.com/mistake95
My guest for Episode #95 of the My Favorite Mistake podcast is Susie Carder. She is a Profit Coach & Founder at SC Consulting. Susie has over 25 years of experience as an entrepreneur, building seven multi-million dollar companies, selling two that she built to $10M.
She is the author of a book, released last year, titled Power Your Profits: How to Take Your Business from $10,000 to $10,000,000. Her book's website is PowerYourProfitsBook.com.
In today's episode, Susie shares her "favorite mistake" story about getting destroyed financially in a three-year period starting in 2007, losing 90% of her wealth and her marriage. Her lesson learned was to "not be so overleveraged."
Other topics and questions:
Felt she didn’t have the energy to rebuild at age 42
Her identity was her work -- now what?
She went back into real estate because she was willing to learn from her mistakes
15% of entrepreneurship success is technical — another mistake is not learning finances
Being careful WHO you sell to
How she started her first business "on accident" while working as a hairdresser
Build your company AS IF you’re going to sell it
Talking about mistakes businesses might make…
What is the “cash crisis roller coaster”?
“Wealth is our birthright” -- but it's not easy nor handed to us
Mistake: Don’t admit to your team you are making it up
“I’m a really great coach because I’m a really good student”
Her program: Bullet Train to Big Profits Program
Find Susie onFacebook
Twitter
Instagram
YouTube
LinkedIn
Pinterest
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
39:3419/08/2021
Mistakes Working at Toyota and Distilling Whiskey, ”What Did We Learn Today?” -- David Meier
Founder and master distiller, Glenn's Creek Distilling
Show notes: https://www.markgraban.com/mistake94
My guest for Episode #94 of the My Favorite Mistake podcast is an old friend of mine from professional circles, David Meier. When I first met him, he had left his career at Toyota, and became a consultant in the Lean methodology around the world. He is co-Author of the books The Toyota Way Fieldbook and Toyota Talent.
In recent years, he founded Glenn's Creek Distillery in Kentucky, which I've been able to visit twice. I've interviewed David previously a few times on my Lean podcast -- about Toyota/Lean and about the distillery.
In today's episode, David shares his "favorite mistake" story from his Toyota days and how they created a "no-fault, no-blame culture."
Other topics and questions:
More background about what you learned at Toyota
Hard for people to talk about mistakes, admitting they’re human
Blame vs. responsibility?
Toyota teaches that leaders have responsibility
Blame with punishment = “accountability”?
Punishment replaced with learning and improvement?
Hard on the process, not on the people
Mr. Yoshino’s mix up with the paint area (Episode #30)
My episode about the nearly lost episodes (Episode #16)
Mistakes about mistakes?
Mistakes at the distillery
Mistakes vs. discoveries?
Whiskey transported in barrels - mistake or learning??
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46:1816/08/2021
Seeking Answers From Outside Herself: Lisa Winneke of ”The Good News Guide”
Creator of the Good News Guide
Links and show notes: https://www.markgraban.com/mistake93
I've lost my voice due to allergies, so I want to thank my wife for bailing me out, again, by serving as an announcer for this episode.
My guest for Episode #93 of the My Favorite Mistake podcast is Lisa Winneke. An expert in self-empowerment, Lisa knows all about leadership, growth, and love and she helps people become the most trusted person in their client's, companies, and families lives. She is the founder & host of "The Good News Guide," which can be found on YouTube and as a podcast.
In today's episode, Lisa shares her "favorite mistake" story about a theme of looking outside of herself for answers to life's questions. Why did she say she "didn't even know who I was"?
Other topics and questions:
Being afraid of making mistakes
Mark Pett’s book --> His episode
A mistake to watch too much mainstream TV news?
Working with individuals now, also CEOs and leadership teams
Her new membership program, working with individuals now, also CEOs and leadership teams
Find Lisa onPodcast
Twitter
LinkedIn
Instagram
YouTube
Facebook
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
39:0012/08/2021
What a Friend’s Murder Taught Sunil Godse About Listening to Our Intuition
Show notes and links: https://www.markgraban.com/mistake92
I've lost my voice due to allergies, so I want to thank my wife for bailing me out by serving as an announcer for this episode.
My guest for Episode #92 of the My Favorite Mistake podcast is Sunil Godse. He's an engineer who has a company called Intuitionology and he teaches “businesses how to boost their productivity by using intuitive resonance to establish trusted professional relationships.”
Sunil is the author of the books Fail Fast. Succeed Faster and GUT!
In today's episode, Sunil shares his "favorite mistake" story about an unfortunate violent crime committed against a friend and how that helped him better appreciate the role of "gut" and "intuition" in business and in life.
Before recording the episode, Sunil told me, “My obsession with studying why we ignore our intuition was when I made that mistake that led to a good friend of mine being shot and killed, and I created the Intuitionology project to stop people from wasting time in their lives making bad decisions when they could spend that same time making the right decisions that move their lives forward.”
Other topics and questions:
What is intuition?
What other signals did Sunil ignore in his career?
Personal and professional examples
Looking back at a mistake… “I should have trusted my gut”
The Brain-Gut Connection | Johns Hopkins Medicine
What is “intuitive resonance?”
What are the four types of intuition?
Sunil's free 7-day challenge
Find Sunil on
Podcast
Twitter
LinkedIn
Instagram
YouTube
Facebook
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
37:3409/08/2021
”Digital Body Language” Mistakes From Erica Dhawan -- Author, Speaker, and Entrepreneur
Author of the new book "Digital Body Language"
Show notes and links: https://www.markgraban.com/mistake91
My guest for Episode #91 of the My Favorite Mistake podcast is Erica Dhawan, a globally recognized leadership expert, and keynote speaker. She helps organizations and leaders innovate faster and further, together.
Her new book DIGITAL BODY LANGUAGE: How to Build Trust & Connection No Matter the Distance reached #3 on the Wall Street Journal bestseller list! Scroll down to learn how to enter to win a copy.
She has a BS from The Wharton School, an MPA from Harvard Kennedy School, and an MBA from MIT Sloan.
In today's episode, Erica shares her "favorite mistake" story about how her electronic communication with a newly hired intern gave the wrong impression -- and what she learned from that experience.
Other topics and questions:
Should we communicate differently with "digital natives?"
Was your book based on mistakes or research or both?
What is digital body language?
Writing vs video meetings?
When do we really need to be on video??
Digital body language mistakes?
Meeting mutitasking — Not paying attention?
"This meeting could have been an email”
Dealing with the person who never wants to turn on video??
Virtual speaking mistakes?
Find Erica on
LinkedIn
Twitter
YouTube
Instagram
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
39:2505/08/2021
Lean Manufacturing Expert Bob Rush is ”A Big Fan of Mistakes”
Founder of Bob Rush Consulting
Show notes: https://www.markgraban.com/mistake90
My guest for Episode #90 of the My Favorite Mistake podcast is Bob Rush, a Lean manufacturing expert, a management consultant (Bob Rush Consulting), and a contributor to the anthology book Practicing Lean.
His bio from his chapter read: "Bob has over 35 years of operations experience and has had over 25 years of Lean practice. His experience is in companies ranging from startups to Fortune 100 companies, and title levels that ranged from shipping clerk to VP of operations. Some of the companies he has worked with, and for, include Hewlett Packard, JDS Uniphase, and Idex Corporation. His journey includes ten years of consulting experience, where he had only himself to blame if things didn’t work out." Bob was also "associate Lean manager" at Tesla Motors from 2015 to 2018 before returning to consulting.
In today's episode, Bob shares his “favorite mistake” story about not realizing, at first, that “Lean” is a system, not a toolbox. Why does he say that “the biggest project I’ll ever work on is myself”?
Other topics and questions:
What’s your elevator speech about Lean? How do you explain it to a CEO?
Creating a culture where it’s OK to talk about mistakes?
What was the teaching style of your mentors? They knew you’d figure it out? Not simple telling…
“Big fan of making mistakes” – Why did he once give a reward for the biggest mistake?
Find Bob on
LinkedIn
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
35:2301/08/2021
A Model, Author, and Breast Cancer Survivor Who Learned to Ask for Help: Christine Handy
My guest for Episode #89 of the My Favorite Mistake podcast is Christine Handy, a motivational speaker, author, and breast cancer survivor.
Show notes: https://www.markgraban.com/mistake89
In 2016, Christine released her first book Walk Beside Me, a fictional depiction of her illness and a long road to recovery. After her diagnosis, Christine now aims to serve as a spokesperson, speaker, and Ambassador for cancer-related causes.
An accomplished model, Christine began her career at the age of 11 in her hometown of St. Louis. Throughout her career, she has done campaigns for notable brands like Guess, J. Crew, JC Penney, Bud Light, Pepsi, Petco, and Target.
In today's episode, Christine shares her “favorite mistake” story about “quitting” on herself and being afraid to ask for help while battling cancer. How did she manage to put aside pride and to learn to ask for help?
Other topics and questions:
What led to not wanting the help anymore?
What turned you around?
We believe we’re helping others by not asking for help
Tell us about the book — Walk Beside Me — Why a fictionalization?
Who would you want to play you in the movie that's being made? Jamie King
Why does self-esteem need to be worked on every day?
Why do you have to question authority?
Find her on
LinkedIn
Instagram
Twitter
YouTube
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
26:3629/07/2021
Film Producer, CEO, and Creativity Expert, Nir Bashan
Author, CEO & Founder of The Creator Mindset, LLC.
Show notes: https://www.markgraban.com/mistake88
My guest for Episode #88 of the My Favorite Mistake podcast is Nir Bashan, CEO & Founder of The Creator Mindset, LLC.
Nir is a world-renowned creativity expert. He has taught thousands of leaders and individuals across the globe how to harness the power of creativity to improve profitability, increase sales and ultimately create more meaning in their work. Nir has worked on numerous albums, movies, and advertisements with famous actors and musicians ranging from Rod Stewart to Woody Harrelson. His work on creativity has won a Clio Award and was nominated for an Emmy.
As founder and CEO of The Creator Mindset Consulting, his company produces workshops, consulting, coaching and keynote speaking engagements at conferences and corporate events. His clients include AT&T, Microsoft, Ace Hardware, NFL Network, EA Sports and jetBlue.
His book The Creator Mindset: 92 Tools to Unlock the Secrets to Innovation, Growth, and Sustainability, which has been translated into two languages, was released worldwide by McGraw/Hill business in August of 2020.
In today's episode, Nir shares his "favorite mistake," which involved his film production company that released a documentary film ("The Kitchen") that did well... but then went out of business. Why was it a problem to rest on their initial success? Why did it "work for a while" before "tanking"?
Other topics and questions:
Applying those lessons from your experience to your current business?
Takeaway – “I don’t sell anything anymore”
Why he does more listening now
Can you have a process for being creative?
It’s a tool to use, not a gift?
Prof. Amy Edmondson, in her blurb for your book, makes reference to “using mistakes to learn fast” — tell us more about that…
Look at the mistake in a positive way
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25:0626/07/2021
A CEO Who Borrowed Money From Mom to Start a Tech Company: AlexAnndra Ontra
CEO and founder of Shufflrr
Show notes: https://www.markgraban.com/mistake87
My guest for Episode #87 of the My Favorite Mistake podcast is AlexAnndra Ontra. As President and co-founder of Shufflrr, AlexAnndra is blazing a trail in the emerging new discipline of presentation management.
The technology she helped create is already powering the presentation strategies of hundreds of Fortune-level companies, helping them save millions of dollars by transforming humble PowerPoint slides into invaluable business assets. Shufflrr visualizes your company's content so you can find, see, read through, that one great slide or file when you need it.
Alex is also the co-author of the book Presentation Management: The New Strategy for Enterprise Content.
In today's episode Alex shares her “favorite mistake,” which was borrowing money from her mother to start a tech company. When the great recession hit, she couldn't make the payments, which weighed on her heavily. She couldn’t just quit and move on — she stuck with it and the company is thriving now.
Other topics and questions:
What's it like starting a business with a sibling?
Mistakes speakers make with presentations?
Mistakes companies make in managing presentation slides?
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
29:3722/07/2021
Not Being Organized Around Customer Solutions: Cliff Bleustein, MD, MBA, CEO of AposHealth
Global President and CEO at AposHealth
Show notes: https://www.markgraban.com/mistake86
My guest for Episode #86 of the My Favorite Mistake podcast is Cliff Bleustein, MD, MBA, the Global President and CEO at AposHealth. Read his full corporate bio here.
Dr.Bleustein graduated from the Medical College of Wisconsin and completed his internship at the New York Hospital Medical Center of Queens. He later completed his residency in urology at Montefiore Medical Center. He went on to private practice Urology and became a board-certified Urologist. Dr. Bleustein earned a bachelor’s degree in science from the University of Wisconsin, Madison. He also received an executive master’s degree in business administration from NYU Stern School of Business where he now teaches Healthcare Economics as an Adjunct Professor.
In today's episode, Cliff tells a “favorite mistake” story about his time at a previous company. What happened when they realized that they were organized around technologies, but the customers wanted solutions. How did the company get to be that way and why did nothing change?
Other topics and questions:
Tell us about AposHealth — who are the customers?
Did your favorite mistake help you here?
Mistakes in healthcare? Openness about talking about mistakes?
Why does it take 17 years to adopt new technologies?
Creating a blame free culture in medicine? In sales?
As a CEO, what's your view on learning from mistakes?
Insights into growing a global medical organization?
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31:3219/07/2021
”The Lonely Genius is a Myth” & How to Hold Successful Meetings: Caterina Kostoula
Author of "Hold Successful Meetings"
Show notes: https://www.markgraban.com/mistake85
My guest for Episode #85 of the My Favorite Mistake podcast is Caterina Kostoula. She is an executive coach and founder of The Leaderpath. Prior to The Leaderpath, Caterina was a Global Business Leader at Google where she managed some of the company's largest C-level partnerships. She was also an internal coach, awarded a 5-star-rating distinction from her coachees. Before Google, Caterina worked in advertising. Caterina has coached leaders from Google, Amazon, Vodafone, WPP, Ferrero, ArcelorMittal, Workable, and several entrepreneurs. She collaborates with INSEAD, coaching Executive MBAs and alumni. She is a member of the Forbes Coaches Council.
She is the author of the book, released today, Hold Successful Meetings, published by Penguin Business.
Caterina has lived in more than seven countries across America, Europe, and Asia. She now lives in London. She writes about personal development on Forbes, Fast Company, and Thrive Global. In 2017, she was one of Medium’s top writers on self-improvement, life lessons, and relationships. She holds an INSEAD MBA and an Executive Coaching Accreditation and MSc from Ashridge Business School. She has two young children and enjoys spending time with family and friends.
Topics and questions:
What is your favorite mistake? Mistake: kept generating and making all of the decisions as a solopreneur Lesson: Cannot make impact without a team – not just outsourcing Mentor asked: What kind of leader do you want to be?
In theory, leaders want ideas… but there's subtle sabotage Team members though say they’re scared Psychological safety – work on establishing this first
Why write the book? Out of pain and frustration?
What does “successful” mean in context of meetings?
4 reasons to have a meeting — 4Ds
Common mistakes related to meetings?
Mistakes with Virtual meetings? More tiring — make them shorter, take breaks every 45 min Interaction is harder – more interruption Meetings need more structure as a countermeasure Using breakouts
Quiz – how successful are your meetings? TheLeaderPath.com/meetings
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
33:5115/07/2021
From a 9-to-5 Job to the Pit of Despair Before Success: John Paragon
Business coach from the UK
Show notes and links: https://www.markgraban.com/mistake84
My guest for Episode #84 of the My Favorite Mistake podcast is John Paragon, a business coach based in the UK — John is focused on coaching struggling fathers on discovering and launching their ideal business in 30 days. His website is www.paragonhustle.com.
Warning and disclaimer: There is a brief mention of the sensitive subject of suicide. If you are struggling, help is available Speak with someone today by calling the National Suicide Prevention Lifeline at 800-273-8255.
Why did he leave a 9-to-5 job to end up in a “pit of despair” before finding more success and fulfillment? Why was he nicknamed “Honest John” when selling cars at a dealer and why was he a bad fit for having that trait of honesty? How has he succeeded in spite of dropping out of school at age 14? Why does he think every person should develop some sort of “side hustle”? Why does he focus specifically on coaching young fathers with starting businesses?
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27:5212/07/2021
Studying Too Much and Suffering Health Consequences: Sabrina Malter
Manager of Strategy & Organizational Change
My guest for Episode #83 of the My Favorite Mistake podcast is Sabrina Malter, a Manager of Strategy and Organizational Change at Roche Diagnostics (in Germany).
Show notes: https://www.markgraban.com/mistake83
Today, Sabrina shares two "favorite mistake" stories. One is about studying too much and not taking care of herself to the point that she lost her hearing for a period and suffered from short-term memory loss. How has she learned to notice the early warning signs of such overwork and stress? Her second story is about "playing it safe too much" and how "courage" was her theme for the year 2020.
We also talk about creating a workplace culture where it's safe to talk openly about mistakes, something we both agree is incredibly important. What happened when, as a fan of this podcast, she asked a new executive what his favorite mistake was?
And, does she know what the word "verschlimmbesserung" means? She does and she'll explain what it means to her.
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
30:4708/07/2021
The Customer Wanted ONE Person to Blame: Kyle Kumpf
Entrepreneur and financial services process improvement leader
Show notes: https://www.markgraban.com/mistake82
My guest for Episode #82 of the My Favorite Mistake podcast is Kyle Kumpf. He has founded a few businesses, has been a consultant, and is currently working in the financial services industry. Kyle has a bachelor's degree in packaging engineering technology from Indiana State University.
Like me, he's been deeply involved in process improvement work (Lean Six Sigma) and his current mission is "ending human suffering as it relates to process in Financial Services."
In this episode, Kyle talks about his "favorite mistake" involving a time when he "disobeyed one of his personal values" -- the customer wanted someONE to blame, and he wrote up an employee. Why did he regret this action and how did he realize it was a mistake? We talk about that, mistakes related to his passion of playing golf, and more.
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21:4406/07/2021
How Complacency Threatened CEO Aya Shlachter’s Design & Architecture Business
Mom, wife, entrepreneur, speaker, and CEO of MGS Global Group
Show notes: https://www.markgraban.com/mistake81
My guest for Episode #81 of the My Favorite Mistake podcast is Aya Shlachter, a mom, wife, entrepreneur, speaker, and CEO of MGS Global Group, a built environment, architectural and graphic design consulting firm serving the creative industry. Her team specializes in architectural support, graphics production support, and design consulting services in the retail, residential and hospitality sectors for leading brands, including Coach, Michael Kors, Tory Burch, and many restaurants.
Aya also runs the Architect My Life program, where she helps female creative entrepreneurs and CEOs like architects and designers scale to seven figures in 12 months or less while enjoying more out of life along the way. She will also be launching a podcast of the same name.
Aya earned a Master’s degree in Architecture and Urban Design from Columbia University and a Bachelor’s degree in Architecture from the New Jersey Institute of Technology.
In this episode, Aya shares her favorite mistake about getting complacent in the early days of a business that was going really well… until it was not. Why was the business on “autopilot” and what problems did that cause? Thankfully, early recognition of the mistake prevented bigger problems.
Other topics and questions:
Mistakes in setting up her website?
Systems in place to prevent cashflow blindness?
Covid challenges — hold out or pivot?
Creating a system to look for blind spots / need to pivot?
Mistakes retailers make in store design?
Mistakes entrepreneurs make?
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34:3501/07/2021
What Getting Stuck in an MLM Hard Sell Event Taught Tim Spiker About Leadership
Founder of “The Aperio” and author of The Only Leaders Worth Following
Show notes: https://www.markgraban.com/mistake80
My guest for Episode #80 of the My Favorite Mistake podcast is Tim Spiker, founder of his company The Aperio and author of the book The Only Leaders Worth* Following: Why Some Leaders Succeed, Others Fail, and How the Quality of Our Lives Hangs in the Balance.
Other topics and questions:
What does the word “Aperio” mean with your company name?
What is the “who* not what principle”?
“3/4 of effectiveness as a leader is who you are, not what you do”
What are the four steps of empathy?
The book — what does the asterisk next to Worth mean?
How do you choose a leader worth following? Mistakes people make in choosing to follow leaders?
What are the effects of poor leadership on relationships and health?
Implications for hiring or promoting?
Rationalizing bad behavior or thinking you HAVE to be a jerk to be successful (Steve Jobs?)
Why do leaders want to do new things without changing how they are?
Leaders reacting to mistakes? How should they?
Humility in leaders is a magnet… trust
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
40:4328/06/2021
Not Knowing How to Write a Resume: Dr. Noor Ali
Health insurance advisor, physician, and surgeon
Show notes: https://www.markgraban.com/mistake79
My guest for Episode #79 of the My Favorite Mistake podcast is Dr. Noor Ali, a physician from Bangladesh who struggled to find a job here in the U.S. She describes herself as a “passionate and strong-willed mother, wife, doctor, researcher, entrepreneur, and champion of women in science who want it all.”
In this episode, she'll talk about her resume writing mistakes and she'll talk about the role she has embraced as a health insurance advisor here in the U.S. Dr. Ali will talk about mistakes that entrepreneurs and other people make when it comes to health insurance. We'll also discuss opportunities for improvement in the U.S. health system and her views on those who say it's a mistake to "want it all" as a professional woman.
Find Dr. Ali on Social Media:
LinkedIn
Twitter
Instagram
YouTube
Facebook
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
28:4624/06/2021
Being Careless with a Crocodile Changed Ron Magill’s Life for the Better
Zoologist, and Communicators Director, Zoo Miami
Show notes and links: https://www.markgraban.com/magill
My guest for this BONUS episode of the My Favorite Mistake podcast is Ron Magill, the communications director for the Miami-Dade Zoological Park and Gardens (or Zoo Miami) — he’s a zoologist and his “favorite mistake” story is one that only a zoologist could tell.
I recently did another bonus episode with five personalities from the Dan Le Batard Show with Stugotz. Ron is a weekly guest each Tuesday on their show. For that original bonus episode, I encouraged people to make donations to the Ron Magill Conservation Endowment, as I did. I hope you'll consider doing the same and it's a great cause.
Today, Ron shares a story about how being young and cocky and careless with a crocodile managed was a "favorite mistake" because it happened for a reason... and it made his life better!
I was able to get this story via the Cameo app and you can also buy a personalized message from him there, if you like.
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
04:3121/06/2021
Learning Not to Make the Client Look Terrible: Jeff Gothelf
Author of books including FOREVER EMPLOYABLE: How to stop looking for work and let your next job find you
Show notes: https://www.markgraban.com/mistake78
My guest for Episode #78 of the My Favorite Mistake podcast is Jeff Gothelf, author of books including Sense and Respond, Lean UX, and Lean vs Agile vs Design Thinking. His latest book is FOREVER EMPLOYABLE: How to stop looking for work and let your next job find you.
Recently, he co-founded Sense & Respond Press, a publishing house for modern, transformational business books.
Today, we hear his "favorite mistake" story from his first consulting gig. Why did he end up making the client look terrible in front of their bosses? And what did he learn from that incident to make sure he never does that again?
Questions and topics include:
Job search mistakes
Reducing the “panic” that comes with company uncertainty
Building a safety net around yourself
Pull opportunities to you - grow your presence
Startup mistakes - wasting time and money on ideas that don't work
Why the magic ingredient is humility
Find Jeff on Social Media:
LinkedIn
Twitter
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
27:0020/06/2021
Merging Consulting Firms With Her Husband: Moe Carrick
CEO of Momentum, Inc.
Show notes, enter to win her books, and more: https://www.markgraban.com/mistake77
My guest for Episode #77 of the My Favorite Mistake podcast is Moe Carrick, the CEO of her company, Momentum, Inc. She is a best-selling author, consultant, relentless optimist, and bee keeper. Yes, I'll ask her about that last part. Moe has a new podcast coming soon called Work: Beyond HR.
Moe is the author of two books, and you can enter a contest to win both of them:
Fit Matters: How to Love Your Job
Bravespace Workplace: Making Your Company Fit for Human Life
In today's episode, Moe shares her favorite mistake — a story about merging her consulting firm with the consulting company of her second (and current) husband. Why was this a mistake? How did she learn it was a mistake and what did she do about that? We'll talk about her lessons learned and more.
Other topics and questions:
Why didn't she listen to the coach that she and her husband hired?
Was it a “merger of equals”?
How often is “bad employee” a matter of “bad fit”?
How can straight, white people be an effective and graceful ally to people of color or the LGBTQ+ communities?
White men as full diversity partners?
My wife's blog post that I mentioned
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
39:2317/06/2021
Not Going to the Boss for Help on the Late Project: Matt Boos
Director of Strategy for The Industrious
https://www.markgraban.com/mistake76
My guest for Episode #76 of the My Favorite Mistake podcast is Matthew Boos. We were classmates in elementary school back in our hometown of Livonia, Michigan. Now, he is the Director of Strategy for The Industrious and he's the keyboard player for Blizzard of Ozzy, a Black Sabbath Tribute band.
In today's episode, Matt shares his favorite mistake story from a time when he was working for a major telecommunications company. A project was behind schedule ("in the red") and he and his project co-leader weren't forthcoming about that. Matt says he literally thinks about this ordeal every single day -- it's influenced him and he's learned from it. How has this influenced him as a leader? Listen and find out.
This podcast is part of the Lean Communicators network.
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
32:4414/06/2021
Building Her Professional ”Castle” On Somebody Else’s Land: Victoria Wieck
World-renowned jewelry designer and entrepreneur
Show notes: https://www.markgraban.com/mistake75
My guest for Episode #75 of the My Favorite Mistake podcast is Victoria Wieck, a world-renowed jewelry designer, entrepreneur, author, and someone who has spent more than two decades on two different cable TV shopping channels.
Victoria's parents immigrated from South Korea when she was very young and, starting with no money, she worked her way up to selling over 10 million pieces of jewelry over her career. Victoria has a BS in Economics from UCLA and an MBA from USC.
From 1998 until 2017, she was on HSN sharing her unique jewelry designs with millions of viewers with her monthly shows. She took some time off to plan her daughter’s wedding and to write a novel… but she came back to TV, sharing her elegant, affordably priced jewelry on ShopHQ through her weekly shows.
Victoria is hosting a free webinar on June 24th called “How to Make More Money and Work Less.” The registration form can be found at the bottom of her website.
Questions and topics include:
Her podcast, “Million Dollar Hobbies“
Her upcoming book, Living the American Dream
Why it was a mistake to give HSN full rights to her social media and online presence
The problems with the contract that she signed
“Don’t build your castle on somebody else’s land”
The film “Our Darkest Hour”
“Success is not final; failure is not fatal.” — Winston Churchill
Her mission – help create a million millionaires
Mistakes entrepreneurs make?
Her novel Shattered Sky
Find Victoria on Social Media:
Instagram
Facebook
LinkedIn
Twitter
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
45:4310/06/2021
Taking Responsibility and Learning from Mistakes: Terry Iverson, CEO of Iverson & Company
President & CEO at Iverson & Company
Show notes: https://www.markgraban.com/mistake74
My guest for Episode #74 of the My Favorite Mistake podcast is Terry Iverson, the President & CEO at Iverson & Company, a third-generation family-owned company that produces machine tooling.
Terry is the author of Finding America's Greatest Champion: Building Prosperity Through Manufacturing, Mentoring and the Awesome Responsibility of Parenting (2018).
He is also founder of the ChampionNow! Foundation, formed in 2012.
Questions and topics include:
What lesson did Terry learn about responsibility, in the realm of high school academics and sports eligibility?
Lesson about accountability, when others depend on you
As a father, can you teach that story or has to be lived?
Fessing up and telling the truth about a mistake in the business
You don’t make a decision KNOWING its the wrong decision — but learn something?
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28:3207/06/2021
Preventing the Cycle of Burnout From Repeating: Twyla Verhelst
Leader of the Accounting Professionals Program at FreshBooks.
Show notes: https://www.markgraban.com/mistake73
My guest for Episode #73 of the My Favorite Mistake podcast is Twyla Verhelst.
She lives and breathes accounting. As a CPA, tech entrepreneur, and now leader of the Accounting Professionals Program at FreshBooks, she’s working to empower accounting professionals with the tools they need to thrive, as well as helping them discover their most valuable tool — their authentic self.
In this episode, Twyla talks about her “favorite mistake” — a past episode of burnout and what she learned that allows her to prevent things from getting as bad when she detects signs of burnout starting to appear.
Questions and topics include:
What caused her burnout?
Why was a 7-day silent retreat helpful to her?
What does it mean to be your “authentic self”?
As an accountant, an introvert, she had created a representation of herself… speaking up, doing things she decided “weren’t her”
Being authentic vs. getting out of your comfort zone?? Where is the balance?
Being a mentor to women in accounting and entrepreneurship arenas…
Is the name “Twyla” more popular after the show “Schitt's Creek” aired?
Find Twyla on Instagram, Twitter, and LinkedIn
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
34:2303/06/2021
NSYNC and the WNBA; Trusting The Process With Sixers & Devils CEO Scott O’Neil
CEO of Harris Blitzer Sports & Entertainment
Show notes: https://www.markgraban.com/mistake72
Warning: The episode does contain a brief mention of a death by suicide. If you are struggling, help is available Speak with someone today by calling the National Suicide Prevention Lifeline at 800-273-8255.
My guest for Episode #72 of the My Favorite Mistake podcast is Scott O'Neil. He's the CEO of Harris Blitzer Sports & Entertainment, a global sports and entertainment company that includes some of the most iconic and innovative teams and brands in the world, including the Philadelphia 76ers (NBA) and the New Jersey Devils (NHL).
With more than 20 years of experience in the NBA, NHL and NFL, Scott has worked in the NBA league office, was formerly the President of Madison Square Garden Sports and he's now the author of Be Where Your Feet Are: Seven Principles to Keep You Present, Grounded and Thriving – which is available TODAY!
Scott was also featured recently in this fantastic Wall St. Journal article: “For Sports Executive Scott O’Neil, Failure Is the Best Teacher.”
Questions and topics include:
Scott's “favorite mistake” when working for the NBA league office
Why trying to reach teenage girls through NSYNC, as an attempt to grow the WBNA audience, was a mistake and why it “failed miserably”
The mistake of not being more hands on
Why relationships matter and how Scott came to appreciate this
Have to be able to fail… the Sixers were in first place when we recorded this and they lose one third of the time
The Sixers are famous for “the process” — were there ever times when you thought the process was a mistake?
“Trust the process” — no short cuts to the top, short term pain for long-term gain
How do you know when to stick with “the process” vs. adjusting to a new plan or approach
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
33:5601/06/2021
Matchmaking CEO April Davis on Rushing Through College & Dating Mistakes
Founder and CEO of LUMA Luxury Matchmaking
Show Notes: https://www.markgraban.com/mistake71
My guest for Episode #71 of the My Favorite Mistake podcast is April Davis, founder and CEO of LUMA Luxury Matchmaking, an INC. 5000 high-end nationwide Matchmaking service featured in Bravo’s Real Housewives of Orange County, Forbes, and CBS.
In today's episode, April shares her “favorite mistake” about pushing to get through college too quickly (she got her master's at age 20). You'll hear about how she left corporate America and started a matchmaking service (and why it was a mistake to not start it sooner). April also shares stories and advice about how to avoid mistakes when dating or when trying to find your perfect match for marriage and life.
Questions and topics include:
How did you come to start a matchmaking service?
How much of this is technology versus a person making matches?
Dating mistakes? Especially those by executives, entrepreneurs, and high net worth people?
How do you measure your matchmaking success rate?
How does your background in process improvement help you in this business?
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
30:4427/05/2021
The Surgical Mistake and the Bad Decision That Followed: Dr. David Mayer
CEO of the Patient Safety Movement Foundation
Show notes: https://www.markgraban.com/mistake70
My guest for Episode #70 is Dr. David B. Mayer. He is both the Chief Executive Officer of the Patient Safety Movement Foundation and Executive Director of MedStar Institute for Quality and Safety.
In today's episode, Dave shares a compelling story from his time as an anesthesia resident. What happened after the surgeon cut into the wrong side of the patient? Was the coverup worse than the crime? What did Dave learn from this incident and the pressure to keep quiet? How has this inspired him to be a patient safety leader?
Questions and topics include:
Lectures now about how to respond to harm… how do the students react?
The book Wall of Silence about the harm caused by medical errors
Patients want the truth – parallels to the Garrison Brothers episode
CANDOR program
How do mistakes like this happen?
Culture? Feeling safe to speak up? Can’t just demand candor?
Just Culture
His ZERO hat — How many patients are harmed or killed by preventable medical error each year?
“Moon Shot?” Video
What would you do if you were made Patient Safety Czar?
1) Committee to talk about the moon shot
2) National patient safety authority like NHTSA or aviation
3) Incentives better aligned around patient safety & quality
4) Transparency
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45:1724/05/2021
Needing to Be Right, Staying Too Long, and Expecting the Organization to Love You Back: AmyJo Mattheis
Founder & CEO of Pavo Navigation Consulting
Show notes: https://www.markgraban.com/mistake69
My guest for Episode #69 is AmyJo Mattheis, the founder and CEO of her firm Pavo Navigation Consulting.
She has worked in international development, government, higher education, and religion — a professor and a pastor. Works a lot with high-tech startups… she has managed teams, built roadmaps, facilitated groups, navigated boards, set vision, and led thousands of people to bring them into form.
Questions and topics include:
What were AmyJo's three favorite mistakes?
Needing to know the answer (or thinking I had to be right)
Staying too long in a job
Expecting the organization to “love you back” (even if that's a church)
How do you learn it’s a problem?
Somatic indicators – signals?
Is it fixable? Is it mine to fix? Advice: set a timeline to see if it can be better
Knowledge vs. assumption
Being right vs. testing hypotheses
Coaches people all the time who beat themselves up over mistakes — accepted part of the culture
Believing it was my responsibility to make everything right or successful
Founders in Silicon Valley and Venture Capital firms… fail fast, fail early? Easier said than done
“I am exactly where I am meant to be, doing what I am supposed to do, at the exact time and place it is needed. All of where I have been now culminates into a potent product that brings results of increase for all and a new pathway to profit for you, your company, organization, or institution.”
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
38:2220/05/2021
Focusing on the Work More Than the Relationships: CEO Ahmed Aref
CEO of CorpoCure, host of the "Values & Leadership" Podcast
Notes: https://www.markgraban.com/mistake68
My guest for Episode #68 is Ahmed Aref, a global leadership coach, speaker, and strategic partner. He is an Egyptian currently living in Saudi Arabia, so he is my first connected with either country. He is CEO of CorpoCure, which produces the "Values & Leadership Podcast" and I was his guest there for Episode 11.
He is also an Associate Coach with Global Coach Group and Ahmed is an Executive and Team Coach with Marshall Goldsmith Stakeholder Centered Coaching. You can learn more through his LinkedIn page and his YouTube channel.
Questions and topics include:
What was Ahmed's favorite mistake?
Why was he excluded from a key meeting?
What happened with Ahmed focused more on the work instead of also focusing on relationships?
Why is it important to spend time on those relationships?
How can we give honest feedback with Emotional Intelligence?
What mistake did Mark make but then NOT edit out from the recording?
Not editing it out was an intentional choice, not an oversight…
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25:5616/05/2021
Believing Her Boss Who Said a ”Safe Space” Was Indeed Safe: Nika Kabiri
Co-author of the book Money off the Table: Decision Science and the Secret to Smarter Investing.
Show notes: https://www.markgraban.com/mistake67 (go there to enter to win a free signed copy of her book)
My guest for Episode #67 is Nika Kabiri, who describes herself as a “forward thinking, science-loving entrepreneur, author, public speaker, teacher, and researcher.” She's a decision scientist, who has her firm Kabiri Consulting, is on the faculty at the University of Washington Department of Communication, and is co-author of the book Money off the Table: Decision Science and the Secret to Smarter Investing.
Nika has a PhD in sociology and, while she earned the JD degree, she's not an “attorney” (that was my mistake in the episode — oops!!). She has over twenty years of experience studying how people make decisions in a variety of contexts, from business to politics to relationships, and she's an active writer with a lot of great insights to share. You can also find her at YourNextDecision.com.
Questions and topics include:
What do mistakes even mean?
Was law school a mistake?
What’s your favorite mistake?
Was it a mistake in thinking that the “Safe space” at work was really safe? But she was TOLD it was!
How does a decision scientist decide whether she should speak up or not?
Minimizing regret vs. maximizing possibility of good outcomes
Helpful to delay a decision when you can?
Forecasting the probability of outcome.. can’t predict the future… but we're craving certainty
Broader themes on misinformation… what do you trust? Stories? Data?
As people decide should they wear masks? Should they get vaccinated?
You’ve written about solutions to conspiracy theories… what can individuals do, what must society do?
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
40:2313/05/2021
The Girl Never Made Mistakes, By the Author Who Did: Mark Pett
Author of "The Girl Who Never Made Mistakes"
Show notes and enter to win a signed copy of his book: https://www.markgraban.com/mistake66
My guest for Episode #66 is Mark Pett, an “authorstrator”– he's the author (and illustrator) of children's books including the incredibly delightful and meaningful book “The Girl Who Never Made Mistakes.” Before writing his books, he created the syndicated comic strips “Mr. Lowe” and “Lucky Cow.”
In the episode, Mark shares his “favorite mistake” story about his early days as a political cartoonist, trying to find work and mistakenly submitting a cartoon that was too close to another artist's cartoon that was already published. A Pulitzer Prize cartoonist warned him about “borrowing” ideas from his influences — it was an honest inadvertent mistake, but he was “mortified” and he learned from it. Here is a blog post of mine that I mentioned, about “imitate, integrate, and innovate.”
We also talk about his book, which was powerful reading for me as an adult. I've dubbed it “the official book of the podcast” and I've been giving away copies to guests and friends of the show. We talk about perfectionism, growth mindset, and more.
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35:2010/05/2021
”Dan Le Batard Show with Stugotz” Personalities and Their Favorite Mistakes
Greg Cote, Amin Elhassan, Chris Cote, Roy Bellamy, Billy "Guillermo" Gil
Show notes: https://www.markgraban.com/LAF
This is a very, very special episode of My Favorite Mistake. Today, I get to share five stories from some of the personalities who are part of the highly popular Dan Le Batard Show with Stugotz.
They are:
Greg Cote (columnist for the Miami Herald and weekly guest)
Amin Elhassan (former NBA executive and frequent guest)
Chris Cote (Producer)
Roy Bellamy (Producer)
Billy “Guillermo” Gil (Producer)
Each of them share a story (or stories) about their “favorite mistake(s)” from their careers. I was able to get video via the app Cameo, so I paid a nominal fee for each of them and also offered to make donations to a non-profit.
This charity was started by a weekly guest of the show, Ron Magill, a zoologist from Zoo Miami — the Ron Magill Conservation Endowment. If you enjoy this episode and if you “get the show,” please consider donating to Ron's organization and its worthy cause.
I first started listening to the show when they were on ESPN Radio, although I normally listened to them via their wildly popular podcast (it's often the #1 sports podcast in the U.S.). Dan recently left ESPN, walking away in the middle of a contract due to a number of conflicts, including being upset that Chris was laid off by “the mothership.”
Le Batard and friends have been operating as an independent podcast, but recently announced a major sponsorship deal that is reportedly (if you can trust Greg Cote's reporting) bringing in $50 million over three years, as they build a new media company called Meadowlark Media. Congratulations to Dan and “the shipping container” and everybody associated with the show and their related podcasts and projects.
If you're not a listener or you “don't get the show,” some of the stories contain show references that you might not understand. That's OK. Unlike Dan, I won't interrupt the episode to explain the jokes. I hope you'll enjoy it anyway.
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20:0706/05/2021
Mistakes On The Jerry Springer Show, Reality TV, And Podcasts: Reena Friedman Watts
Host of the "Better Call Daddy Show," former producer on "The Jerry Springer Show"
Show notes: https://www.markgraban.com/mistake65
My guest for Episode #65 is Reena Friedman Watts, the host of the podcast “Better Call Daddy.” She's also producing a new podcast called the “SNF Spotlight” (focused on Skilled Nursing Facilities).
She started as an intern, a guest booker, and a producer for The Jerry Springer Show and never looked back. She’s hooked on telling the stories of outsiders. There's a long list of shows she has worked on… including Nanny 911, Judge Alex, and Divorce Court, She helps entrepreneurs get seen! Reena is also a Media Marketing Specialist through her company MegaWatts Productions.
In the episode, Reena shares a few amazing stories about working with guests on “Springer.” Why is her favorite mistake “trying to make people what they're not”? Where did they find these guests? Did she ever feel unsafe with the fighting and the crazy situations? Did guests ever lie or make up stories? Spoiler alert: they did.
We also talk about podcasting mistakes and whether she ever thought it was a mistake to start a podcast with her dad.
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34:0606/05/2021
Forcing Change on Others in the Workplace: Lee Houghton
Business improvement consultant and podcaster
Show notes: https://www.markgraban.com/mistake64
My guest for Episode #64 is Lee Houghton, coming to us from England. He's a business improvement coach — his company is called Get Knowledge and he's also the host of a podcast called “Business Problems Solved.”
Here is his episode with Adam Lawrence, who was also my guest here in Episode 41 of My Favorite Mistake. Coincidentally, today Lee is publishing his episode where I am his guest. It's funny how that worked out.
In the episode, Lee shares a few stories about how he was forcing change on others in the workplace (including the use of Lean manufacturing tools and methods). Why was he telling others what to do and what caused him to reflect on that? Is it a mistake to think that knowledge (training, education) is enough to influence people and affect change? What's the difference between “being told” and “discovering knowledge” in a way that includes learning from mistakes?
Lee also has a program that's worth checking out — “Creating Confident Change Leaders.”
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
32:2702/05/2021
Moving For a Cheating Boyfriend After Graduating: Christy Whitman
Author of "The Desire Factor"
Show notes: https://www.markgraban.com/mistake63
My guest for Episode #63 is Christy Whitman, a Transformational Leader, Celebrity Coach and Law of Attraction expert, as well as the two-time New York Times bestselling author of The Art of Having It All and Taming Your Alpha Bitch. She is also the author of the international bestseller Quantum Success. Her new book The Desire Factor: How to Embrace Your Materialistic Nature to Reclaim Your Full Spiritual Power is available now.
Christy has appeared on The Today Show, The Morning Show, and The Hallmark Channel and she has been a TedX speaker.
Today, Christy and Mark talk about topics including:
How did a new friendship point your career in a new direction?
“A life of no excuses” — acknowledging mistakes means no excuses? Learning without beating yourself up?
What is an “hyper-aggressive alpha bitch” and why is that, being that, a mistake for women?
Why “watch your words“?
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29:5129/04/2021
Creating a Culture That Learns From Mistakes: Keith Ingels
TPS Manager, The Raymond Corporation
Show notes and links: http://markgraban.com/mistake62
My guest for Episode #62 is Keith Ingels, the “TPS Manager” (Toyota Production System Manager) at The Raymond Corporation, a Toyota Industries Company. Learn more about the “Raymond Lean Management System., which is based on TPS. We had a longer conversation about this on my Lean podcast series, if you want to check that out.
In today's episode, Keith and host Mark Graban talk about one of his “favorite mistakes,” misunderstanding what the common Lean /TPS method called 5S really was really about. How did he make the “mistake of bad assumption” in the course of that work? Why was that mistake repeated, and how could it have been avoided? Why was it a mistake to blame people for being messy?
One key lesson was about how can we help others “discover the need” for an improvement or a method instead of “forcing” them to do it?
Keith also discusses how they work to create a culture where it's OK to talk about mistakes, so we can learn about them — that's the key theme of this entire podcast series!
The Raymond Corporation also offers a free “quick tips” series on improvement, if you want to check that out.
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27:4726/04/2021
New Job in Toyko, Mistakes on the First Day at Honda: Laura Kriska
Author of The Business of We: The Proven Three-Step Process for Closing the Gap Between Us and Them in Your Workplace
Show notes: https://www.markgraban.com/mistake61
My guest for Episode #61 is Laura Kriska. When she was just 22, Laura became the first American woman to work in the Tokyo headquarters of Honda Motor Company.
Her experience working with thousands of middle-aged Japanese men inspired her to write her first book The Accidental Office Lady: An American Woman in Corporate Japan.
Inspired to create a ‘WE building’ revolution, Laura wrote her latest book The Business of We: The Proven Three-Step Process for Closing the Gap Between Us and Them in Your Workplace – a new approach to diversity, cultural difference, and inclusion that will increase employee retention and productivity and prevent misunderstandings that lead to lost revenue, lost time and increased legal risk.
In today's episode, Laura and host Mark Graban talk about her experiences working Japan and what she has learned about working across cultural and organizational divides.
Laura also discusses topics including:
How her mistake could have been avoided with one sentence
Failing to see how “cultural data” matters – the ways people are different
Why did she offend the “most important office lady”?
A “quality circle” project about getting rid of the women's uniforms
What do you mean by a “we” culture?
What's the connection between “we” and the Japanese word “wa” (harmony)
Is a “we culture”? more prevalent in Japan and other Eastern cultures?
What does she mean by being on “the home team” in a country or a culture?
Paul O'Neill as a “we builder”
Her article: "Covid-19 is not killing us, polarization is"
Laura on her first day of work: https://www.linkedin.com/posts/laura-kriska-she-her-0a93902a_mistakes-firstjob-webuilding-activity-6788436074688516096-rIvq
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40:2122/04/2021
A New NFL Assistant Coach’s Many Mistakes: Dr. Jen Welter
Author Play Big: Lessons in Being Limitless from the First Woman to Coach in the NFL.
Show notes: https://www.markgraban.com/mistake60
My guest for Episode #60 is Dr. Jen Welter. She has a PhD in Psychology and a Masters in Sport Psychology.
Jen played professional and semi-pro football as a linebacker (on women's teams) and as a running back (for a men's team). She's most notably known for being the first woman to be hired as an assistant coach, when the Arizona Cardinals brought her in to be an assistant coaching intern during their 2015 pre-season training camp.
She is author of the book Play Big: Lessons in Being Limitless from the First Woman to Coach in the NFL.
In today's episode, Jen talks about breaking the “glass sideline” of NFL football and what it was like to work amongst men on the field and the sidelines. She openly shares some mistakes she made when she got so much attention in 2015 with the Cardinals, including “maintaining an air of perfection,” “not being open to help,” and getting taken advantage of since she didn't have an agent or others looking out for her.
Jen also discusses topics including:
Coaching and working with girls and how football is great for their self confidence and developing their bodies for strength, not just appearance
What would we have seen if they did a reality show about her coaching? Or if they made a movie about her story?
What are your biggest strengths as a football coach in terms of connecting with players? Knowing you played the game? Or more than that?
Being a speaker — what sorts of messages for a corporate setting?
Your unique value proposition is special – lean into it… be more special
Authenticity – giving note cards to the players, “that’s what I would have wanted”
Empathy is a leadership trait, period
Has she watched "Ted Lasso"?
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43:5419/04/2021
BONUS: MIT Prof. Jonathan Byrnes on Mistakes Related to the Covid Vaccine Supply Chain
Senior Lecturer at MIT
This is some bonus audio related to an episode of "My Favorite Mistake" that Prof. Byrnes and I recorded last week.
I'm going to release his full episode in mid-May where we talk about his "favorite mistake" and his new book (released 5/11) on CHOOSE YOUR CUSTOMER: How to Compete Against the Digital Giants and Thrive.
I had the chance to ask him about lessons and advice related to the Covid vaccination supply chain and roll out. It's very timely in a fast-changing vaccination landscape, so I wanted to share this now.
You can read more here in an article he wrote: https://www.mdm.com/blog/strategy/how-to-structure-the-covid-19-vaccine-supply-chain/
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15:2917/04/2021
The Hurting Hockey Player Who Felt Sorry For Himself: Dave Scatchard
Retired NHL player Dave Scatchard
Show notes: https://www.markgraban.com/mistake59
My guest for Episode #59 is Dave Scatchard, a retired National Hockey League player who now serves others as a coach through his practice, All Star Coaching.
Dave played for 6 different NHL teams, from 1997 to 2011, scoring 128 goals in 659 games. Before making the NHL, the team that drafted him, the Vancouver Canucks, wanted him to shift his playing style from “goal scorer” to “tough guy.” This led to many fights, at least five concussions, and post-retirement injuries had led to a three-year period full of pain, memory loss, and struggle.
Having recovered, Dave now shares a systematic approach for both businesses and individuals to redesign their lives and operating systems and live a healthier, brighter future with all of the abundance that goes along with living what he calls “The Big Life.”
In today's episode, Dave shares his compelling and dramatic story. Beyond his medical recovery, why was it helpful for Tony Robbins to curse at him on stage, demanding to know, “Why are you hurting those people?” by not stepping up to help others. How did helping others accelerate his own personal progress?
Dave talks about his “favorite mistake” of spending three years cursing his former career, asking God why he was punishing him, and looking at himself as a victim. He talks about the importance of his faith, his amazing recovery, and the power of positivity in this special episode.
FOR A FEW MORE DAYS, you can join his free “Reawaken the Champion Within” Challenge.
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33:2316/04/2021
Tom Peters on Getting Fired From McKinsey Because of His Long Hair?
Author of Excellence Now: Extreme Humanism.
Show notes: https://www.markgraban.com/mistake58
My guest for Episode #58 is Tom Peters, the legendary management speaker and consultant, author of 19 books including his latest: Excellence Now: Extreme Humanism.
You can also watch or listen to my interview with Tom back in August 2020 in my Lean podcast series.
Today, we talk about Tom's “favorite mistake” of getting fired from the consulting firm McKinsey for reasons that might include the long hair he had at the time. Other questions and topics include:
Why and how Tom got “caught up in the work” and “forgot the rules” while working at McKinsey
Why he hates “successful people who think they deserve their success”
What is humanism? What is “exteme humanism”?
Innovation means whoever tries the most stuff wins?
Why we should hire people who are “decent” and “nice”
Why research shows it's a mistake to not have 50% women in your executive team
Why it's a mistake to think only “noisy” people are the most creative, the best at sales, the best leaders
Tom Peters' party mistakes
Books he mentions:
Compassionomics (The Revolutionary Scientific Evidence that Caring Makes a Difference)
Warren Buffett Invests Like a Girl: And Why You Should, Too
Quiet: The Power of Introverts in a World That Can't Stop Talking
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47:5414/04/2021
When Bill Maher Wanted Me Fired From Comedy Central: Founder Art Bell
Creator of Comedy Central, author of the book Constant Comedy
Notes and links: https://www.markgraban.com/mistake57
My guest for Episode #57 is Art Bell, the creator of The Comedy Channel (which later became Comedy Central). He's also the author of the book Constant Comedy: How I Started Comedy Central and Lost My Sense of Humor, and co-host of the podcast “Constant Comedy.”
Today, we talk about Art's “favorite mistake” (it involves the comedian and talk show host Bill Maher) and topics and questions including:
The ad campaign for “Politically Incorrect with Bill Maher” and how that ended up leading to an award
Why it's bad to surprise the talent
Did Al Franken walk out on “State of the Union: Undressed” because he didn’t know it was going to be live??
Was that show a better fit, the next year, for Dennis Miller?
Having to often talk Nancy Grace into going on the air on Court TV
Is it risky to write a memoir like this? Did you need lawyers involved to make sure you weren’t making a mistake?
Jon Stewart – on “Short Attention Span Theater, was it a mistake to fire his co host Patty Rosborough without taking to him? – telling or asking? He was surprised…
Mistake for them to not make him the original host of The Daily Show?
Mistake for Michael Fuchs to say the programming quality was a 2 or 3 out of 10?
You decided quickly it was a mistake to say you were quitting?
New York mag called the channel “the biggest flop in years”
Making adjustments?? PIVOTED and made changes as quickly as we could
Getting fired from Comedy Central and lessons learned
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42:2112/04/2021
BONUS: Lori Baker-Schena on Two Bosses, Avoiding That or Managing That Better
I'm joined again by Lori Baker-Schena for a follow-up question related to her appearance in Episode 48:
Two Bosses Who Didn’t Like Each Other: Lori Baker-Schena
Since Lori has a PhD in organizational leadership, I get to ask a question that was suggested by my wife after she listened to the episode. It was a mistake to have not asked that follow up question :-)
So, I ask Lori if organizations should avoid a situation where somebody has two bosses or if it just needs to be managed better.
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11:4810/04/2021
Closing Her Psychology Practice To Take a Job: Dr. Neecie Moore
Owner of LCI Life Coaching Institute.
Show notes and links: https://www.markgraban.com/mistake56
My guest for Episode #56 is Dr. Neecie Moore, owner of LCI Life Coaching Institute.
For over 25 years Dr. Neecie has been inspiring, motivating and transforming audiences to align and connect with their destiny. Her vast experience as a successful business leader and an endless pursuit of advanced education, including a PhD in psychology, has her being heralded and celebrated by industry leaders like Tony Robbins, Dr. Patricia Love, and Dr. Harville Hendrix as a life coaching industry leader.
Dr. Neecie Moore“YOU deserve extraordinary, in your relationships, your finances, your endeavors. You deserve extraordinary peace of mind, peace in the valley, and an extraordinary piece of the action. YOU deserve extraordinary!”
Today, we talk about Dr. Neecie's “favorite mistake” of shutting down a practice she had built to take a job. Why did she immediately think that was a mistake? Why did people tell her it was a mistake to start a practice in the first place? What mistakes did she make with that first practice? What lessons did she learn and apply to later starting her second practice? We talk about that and:
The mistake of thinking she could help everybody
The importance of not just training, but also certifying, life coaches
The neuro psychology of change
Working with Tony Robbins
Her workshop: “Uncover your Extraordinary Power of Purpose”
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31:2408/04/2021