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Mark Graban
Unlock Leadership Excellence: Tune into “My Favorite Mistake” with Mark Graban Are you a leader aiming to boost effectiveness, insight, and innovation? Join Mark Graban on ”My Favorite Mistake” (and no, it’s not the Sheryl Crow song), where top business minds, C-suite executives, and industry innovators share their pivotal mistakes and the powerful lessons they’ve learned. The Concept Embrace the transformative power of mistakes. Discover how errors can fuel leadership growth and creative problem-solving, turning each misstep into a masterclass in improvement and innovation. The Stories Dive into captivating interviews with international entrepreneurs, tech pioneers, accomplished athletes and entertainers, healthcare leaders, and award-winning authors. Each guest reveals how their significant mistakes shaped their careers and led to groundbreaking insights. The Breadth Explore a wide range of topics, from leadership psychology and organizational culture to process innovation and sustainability. Gain valuable perspectives to navigate the ever-changing business landscape. The Approach Guided by Mark Graban, an author and seasoned consultant, each episode delves into Lean Management (based on the Toyota Production System) and psychological safety, uncovering strategies for individuals and organizations to learn from their mistakes. Why Subscribe? Engage with Thought-Provoking Dialogues: Challenge conventional wisdom and explore new perspectives. Access Tools and Frameworks: Gain actionable insights for a competitive edge. Discover Innovative Opportunities: Learn how to turn mistakes into catalysts for innovation. Develop Emotional Intelligence and Resilience: Enhance your leadership skills and agile thinking. Transform your approach to leadership and success. Subscribe to “My Favorite Mistake” today and embark on a journey of relentless improvement through the power of learning from mistakes.
Total 306 episodes
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“Confrontationalist” Danielle Gibson Hired a Coach Instead of a Branding Expert

“Confrontationalist” Danielle Gibson Hired a Coach Instead of a Branding Expert

Confrontation expert and coach My guest for Episode #150 of the My Favorite Mistake podcast is Danielle Gibson, a Confrontation Expert and a Certified Performance Coach. Her firm is Danielle Gibson Coaching & Consulting. Episode page: https://markgraban.com/mistake150 Danielle was previously owner and designer at a jewelry company, Danielle Gibson Designs. She earned a degree in Fine Arts and also studied Italian language and literature in Italy. In today's episode, Danielle shares her "favorite mistake" story about hiring a general coach when she needed a branding expert. How did she discover that to be a mistake? How and why did she end up repeating the mistake? How did she finally put that mistake behind her, never to be repeated again? We also talk about questions and topics including: How do you define “confrontation”?? — compared to assertiveness? “I’m an expert in confrontation.” Why were you comfortable with confrontation? Family environment? Lessons learned from your story when hiring a partner?? “What to do when you don’t know what to do” People are scared about speaking up… A mistake to tell people to speak up without working to create the environment that invites it? Like in your family… How to be more direct, especially when there’s a power dynamic? Mistakes people make when being “confronted” — coaching people to be a better receiver of confrontation? One of the best ways to give feedback that’s non threatening? How do you start a conversation if you don’t know what to say? --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
40:2621/03/2022
Sales Executive Clint Corley Got “Sloppy or Complacent” When Working in Oil & Gas

Sales Executive Clint Corley Got “Sloppy or Complacent” When Working in Oil & Gas

From KaiNexus Episode page and links: https://markgraban.com/mistake149 My guest for Episode #149 of the My Favorite Mistake podcast is Clint Corley, who spent more than five years as a Senior Account Executive at the software company, KaiNexus. I want to disclose that I've been involved with KaiNexus for more than ten years as a contractor, advisor, and investor. Clint has BBA Degree in professional sales from Baylor University. In today's episode, Clint shares his “favorite mistake” story about a time when he was working in oil and gas, in West Texas, early in his career. Did he get “sloppy or complacent” that one time that led to an oil/gas line being hit during a dig. Why was he “grateful” about the response and what did he learn and take forward with him? We also talk about questions and topics including: Sales as a process? Lessons learned from your story? Overselling? Persistence vs. being a pest? Bad sales email of the day — things that make it bad Advice for somebody who stumbles into sales? Elevator speech about KaiNexus? The culture at KaiNexus about learning from mistakes? Find Clint on social media: Twitter LinkedIn --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
39:5817/03/2022
Montessori School Founder Brigitta Hoeferle Was ”Cocky in Telling People How to Do Things”

Montessori School Founder Brigitta Hoeferle Was ”Cocky in Telling People How to Do Things”

Episode page and links: https://markgraban.com/mistake148 My guest for Episode #148 of the My Favorite Mistake podcast is Brigitta Hoeferle, a speaker, master trainer, and certified coach. She’s the Owner of two educational institutions, founder of one for children and one for adults that she purchased, the Center of NLP. As she says, she’s “German by birth, American by choice, educator by trade, a speaker & trainer by design, CEO by passion. And Brigitta’s an executive board member of The International Coaching Federation. Check out her free PDF download on the “laws of success.” In today's episode, Brigitta shares her “favorite mistake” story about “being cocky in telling people how to do things.” Why was she trying to do things “the German way” in the United States? What did she learn from these mistakes? Why does she view mistakes as learning opportunities? We also talk about questions and topics including: What is Montessori education and why is that so important to you? Teaching vs. running a school? Was a success in Germany… Difficult to get students in TN? What were some of the specific mistakes? What feedback did you get? Was it constructive feedback? Doer (US) vs. planner (German) mindsets “There is no failure only feedback” – example of a “re-frame” Viewing mistakes as learning opportunities What is NLP – Neuro-Linguistic Programming? What is “programming”? What does that word really mean? Is programming the result of our reaction to other people’s actions? Re-framing from victim (as a picked-on overweight teen) Why do we need to “Listen to Relate, not to Respond”? Re-framing — too many employees quitting, “people don’t want to work anymore” — or a different framing of “you’re not paying well enough, etc.”?? --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
48:4313/03/2022
CEO Ken Segel Talked Frankly to a Reporter When He Was a Congressional Aide

CEO Ken Segel Talked Frankly to a Reporter When He Was a Congressional Aide

CEO of Value Capture Show notes: https://markgraban.com/mistake147 My guest for Episode #147 of the My Favorite Mistake podcast is Ken Segel, the CEO and Managing Director of the firm Value Capture. Value Capture is a trusted advisory firm that supports chief executives who seek to transform the performance of their healthcare organization in safety, quality, and profitability. In terms of disclosures, I have been a subcontractor to Value Capture for four years, serving as a senior advisor to healthcare clients and, during pandemic times, working as the Director of Strategic Marketing for the firm. Prior to forming Value Capture, he served as the founding director of the Pittsburgh Regional Healthcare Initiative (PRHI) and he served for five years as Senior Program Officer at the Jewish Healthcare Foundation of Pittsburgh. Earlier in his career, worked in government and politics, with various roles including directing the overnight operations in the 1992 Clinton-Gore presidential campaign “War Room.” Ken has a B.A., Harvard University in American History and Literature and an M.B.A. from the University of Pittsburgh In today's episode, Ken shares his “favorite mistake” story about a time when he was a young legislative aide to Rep. Howard Berman. What went wrong when he went “on background” with a USA Today reporter? Why did he get a copy of the clipping with a “SEE ME” note from the Congressman? We also talk about questions and topics including: What happened when Ken met with the Congressman? Immediate lesson learned about speaking to reporters? Another lesson – wasn’t proud of the quote, wasn’t constructive Leadership lessons? Learning from mistakes Berman was “a people developer” Psychological safety Not carte blanche for making more mistakes How does psychological safety lead to better performance? You mentioned learning from Toyota… What did you learn from the late Paul O’Neill about improvement and preventing and learning from mistakes? Aspirational goals… theoretical limits Tell us more about Value Capture – free eBooks The podcast “Habitual Excellence“ --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
35:3310/03/2022
Wall Street Sales Team Leader John Saunders Tried Turning Employees Into Him

Wall Street Sales Team Leader John Saunders Tried Turning Employees Into Him

Episode page: https://www.markgraban.com/mistake146 My guest for Episode #146 of the My Favorite Mistake podcast is John Saunders, the founder of Forward Advisory Solutions. He is the author of the book The Optimizer: Building and Leading a Team of Serial Innovators, which is now also available as an audiobook. Click here to enter to win a copy of each. John spent more than two decades as a Wall Street Senior Vice President, sales team leader, and award-winning sales executive. Followed his passion for helping others grow and founded a coaching and consulting company, Forward Advisory Solutions. As a lifelong learner, Saunders asserts that change is necessary in today’s business world and believes in empowering those with whom he works. Holds a BS from the University of Wisconsin and an MBA from Georgetown University. He is also the host of a podcast called “New Degree Press – The Creator Community.” In today's episode, John shares his “favorite mistake” story about becoming a new leader and trying to “turn everybody into me.” Why did he do that and what did John learn about what you need to give up as a leader, compared to being an individual contributor? We also talk about questions and topics including: --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
38:1807/03/2022
Dr. Mira Brancu’s Long Email About an Ethics Situation Was Not Well Received

Dr. Mira Brancu’s Long Email About an Ethics Situation Was Not Well Received

CEO of Brancu Associates Episode page and links: https://www.markgraban.com/mistake145 My guest for Episode #145 of the My Favorite Mistake podcast is Dr. Mira Brancu. She is the Founder & CEO of Brancu Associates and is a Consulting Psychologist, Speaker, and Author. Dr. Brancu helps leaders expertly navigate complexity in the workplace and help organizations make it easier for leaders to navigate. Dr. Brancu has 20+ years of experience in large, complex organizations, including federal government, academia, and healthcare. She has a Psychology Today blog focused on women's leadership and is the author of Millennials Guide to Workplace Politics: What No One Ever Told You About Power and Influence. She received the 2020 Early Career Woman Psychologist in Management award and the 2021 Triangle Business Journal's Corporate Philanthropist Award. Her background includes: PhD in clinical psychology M.Ed. and advanced certificate in counseling and supervision Certificates in: Business; Diversity, Equity & Inclusion in the Workplace; Lean Six Sigma Green Belt; Coaching In today's episode, Mira shares her “favorite mistake” story about an early job as a school counselor and how she felt compelled to send a lengthy email about an ethics situation “straight to the top” and how that was “not well received.” What did she learn from that situation? We also talk about questions and topics including: Saying things like “I have a concern”? “Help me understand”… (or tell me more) Approach took focus off of the core issue? They made it about you as a deflection? Helping leaders make space for reflection? Applications of clinical psychology to organizational settings? How do you define Emotional Intelligence? Systems thinking and understanding yourself in a system of people? Complex workplace systems – no simple root causes of conflict? “Organizational trauma”?? — betrayal, lack of trust Tell us about the book — Not just for millennials? What can one person do? When to better navigate the environment and when to move on? Don’t want to deal with politics? --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
37:2203/03/2022
Steve Gamlin Walked Away From His Radio DJ Job Without a New One Lined Up

Steve Gamlin Walked Away From His Radio DJ Job Without a New One Lined Up

Episode page: https://www.markgraban.com/mistake144 My guest for Episode #144 of the My Favorite Mistake podcast is Steve Gamlin. He is a Speaker, Author, VisionBoarder and Humor Punch-Up Specialist. His company is Motivational Firewood. What does Steve do? He teaches individuals and organizations…to SEE THEIR GOALS, understand WHY they want them… and build an Action Plan for achievement. How? With a blend of back-to-basics positivity, engagement, humor… and Visualization. He is the author of four books including, Table 7, Your Centerpiece Is on Fire! In today's episode, Steve shares his “favorite mistake” story about walking away from his radio DJ job without having another one lined up. Why did he get so frustrated? What did he learn from the experience? We also talk about questions and topics including: What was the cause of the frustration?? What’s the story behind the name of your company, Motivational Firewood? What are vision boards?? Life tool not just a work tool Business mistakes Humor mistakes – punch up work Less obvious mistakes with trying to use humor What happens when you bomb? Speaking mistakes Vision Board Learning Program Free master class is a lead in to that --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
41:4428/02/2022
Law Firm Founder Leslie Tayne Thought She Needed a Male Partner to Get Started

Law Firm Founder Leslie Tayne Thought She Needed a Male Partner to Get Started

Founder and managing director of the Tayne Law Group, P.C. Episode Page: https://www.markgraban.com/mistake143 My guest for Episode #143 of the My Favorite Mistake podcast is Leslie Tayne, an award-winning financial attorney and author of the book, Life & Debt. She has over 20 years of experience in consumer and business financial debt solutions. Leslie’s extensive background spans in negotiations with large international banks and credit agencies for loans, lines of credit, credit cards, and student loans. She is the founder and managing director of the Tayne Law Group, P.C., a law firm headquartered in New York dedicated to debt solutions and alternatives to bankruptcy for individuals and businesses. Leslie frequently provides her expertise on financial, credit, and debt topics both as a public speaker and in the media. She is also a board member for the Guide Dog Foundation for the Blind and America’s Vet Dogs. In today's episode, Leslie shares her “favorite mistake” story about thinking she needed a male business partner when she started her first law firm. Why was this a mistake and why was it a mistake to partner with that particular man? What did she learn, including the need to hire for a fit with the vision and values? We also talk about questions and topics including: % of firms headed by women? Business owner financial mistakes? Mistakes with Merchant Cash Advance loans? Personal financial mistakes? Mistakes with debt relief, tax debt relief, or debt consolidation programs / services? Red flags to look for? When should somebody reach out to an attorney? Bankruptcy is not always the answer --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
40:3124/02/2022
CEO & CPA Charles Read’s Hubris Led Him to Think He Could Do Everything

CEO & CPA Charles Read’s Hubris Led Him to Think He Could Do Everything

Episode page: https://www.markgraban.com/mistake142 My guest for Episode #142 of the My Favorite Mistake podcast is Charles Read, the president and CEO of the company GetPayroll. He is an MBA, CPA, U.S. Tax Court Practitioner (USTCP), Internal Revenue Service Advisory Council (IRSAC), Employment Tax Expert, IRS Watchdog, and Small Business Advocate. Charles is an accomplished senior executive and entrepreneur with more than 50-years of financial leadership experience in a broad range of industries, as well as a licensed Certified Public Accountant (CPA). Charles is a decorated United States Marine Corps sergeant, a combat veteran of the Vietnam War. While in tye service, he was trained by IBM as a computer programmer and, later, a systems engineer. He received his BBA cum laude and MBA from the University of North Texas. Charles is the author of books including The Payroll Book: A guide for small businesses & startups. In today's episode, Charles shares his "favorite mistake" story about his admitted "hubris" that led him to think that he could "do it all" effectively in his company, including marketing. How did he learn this was a mistake? We talk about that and more. We also talk about questions and topics including: Many say the IRS is underfunded? Is that a mistake? Where do you think hubris comes from? The IRS makes mistakes?? What kinds of mistakes? Other taxpayer mistakes? Mistakes entrepreneurs and small businesses make related to payroll? --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
40:5221/02/2022
Ellen Patnaude Assumed Her Past Experiences Would Buy Her a Seat at the Table

Ellen Patnaude Assumed Her Past Experiences Would Buy Her a Seat at the Table

Owner of the firm LeadQuine Episode page: https://www.markgraban.com/mistake141 My guest for Episode #141 of the My Favorite Mistake podcast is Ellen Patnaude. She’s a Communication Coach. She’s owner of the firm LeadQuine. And her LinkedIn headline describes her as: “Truth teller. People-ing Guru. Tough Cookie.” Ellen is also a friend of mine from high school, as we played together in a regional youth orchestra for a few years. In today's episode, Ellen shares her “favorite mistake” story about her time as a community organizer. She attended a meeting and assumed that her experiences growing up in Detroit would be relative to this group near Chicago. She was trying to prove her credentials, but learned that listening was more important than arguing about her bonafides. How did Ellen learn from this experience? Why is she now grateful that this happened? We also talk about questions and topics including: The importance of showing up, listening and asking questions (and not having your own agenda) Apologized… it was accepted… tough love You help people get better at communicating and interacting with others… common assumptions?? How can leaders check for understanding without being parental? Asking better questions… Fired from a job for asking the wrong questions… Assumptions are #1 source of conflict Test your assumptions? Your firm’s tagline is “taking blinders off your team” — what’s the meaning behind that? What are some common mistakes people make in the realm of communication? Coaching people through those? Mistakes coaches make? Becoming less censored and less filtered? You’re currently writing a business book… Tell us about that --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
39:1717/02/2022
Ebonie Allard Invited 3 Friends to Join Her Business, Went Insolvent in 3 Months

Ebonie Allard Invited 3 Friends to Join Her Business, Went Insolvent in 3 Months

Award-Winning International Coach Episode page: https://www.markgraban.com/mistake140 My guest for Episode #140 of the My Favorite Mistake podcast is Ebonie Allard. She describes herself as a “Priestess of Alchemy”® — she’s an award-winning International Coach. She’s a (her words) “Misfit turned Maven,” an author, an artist, and an advocate. She’s been host of the podcast “Adulting with Ebonie”… and her new podcast “Ebonie Unfiltered.” She is the author of books including Misfit to Maven: The Story of Argh to Ahhh (Build a Life as Extraordinary as You Are). In today's episode, Ebonie shares her "favorite mistake" story about inviting her closest three friends to be directors in her company, and how they were insolvent three months later. Why was this a favorite mistake? Because it opened up opportunities for things she really wanted to do. We also talk about questions and topics including: Why had you “suffered from burnout at the end of every job” earlier in your career? Why do you describe yourself as a “Misfit turned Maven”? What's the difference between a Misfit and a Rebel? Why do you also describe yourself as a “Priestess of Alchemy”?? Are you a spiritual misfit? Selling art / your first NFT? Mistakes people make in trying to get you (and others) to speak? Her groundrules for working with her --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
39:1514/02/2022
Technology & Business Leader Jinny Uppal on the Mistake of Going Too Fast — ”In/Action”

Technology & Business Leader Jinny Uppal on the Mistake of Going Too Fast — ”In/Action”

Author of IN/ACTION: Rethinking the Path to Results. Episode page: https://www.markgraban.com/mistake139 My guest for Episode #139 of the My Favorite Mistake podcast is Jinny Uppal, the author of the new book IN/ACTION: Rethinking the Path to Results. Jinny is no stranger to driving contrary and innovative thinking. Uppal’s 20+ years of experience driving transformational growth by challenging existing norms in business is key to her success working with Fortune 500 telecom, eCommerce, and retail companies. She is a technology and business leader with over 20 years’ experience driving transformative growth at Fortune 500 North American companies. Most recently, she was Vice President of Strategy at a $12B North American retailer, driving transformative growth through new category launches and innovative store experiences Jinny grew up in Mumbai and is a graduate of Florida International University and Harvard Business School. She has been a practitioner of Vedic and Buddhist meditation and breathwork since 2008. In her new book, IN/ACTION: Rethinking the Path to Results, published by New Degree Press, Jinny Uppal explores the downside of the prevalent cultural bias for action even when it’s unnecessary or counter-productive. Capturing insights into the benefits of reflective thinking and strategic inaction, author Jinny Uppal presents a less stressful and more efficient way of achieving more by “doing” less. You can enter to win a signed copy of Jinny's book! In today's episode, Jinny shares her "favorite mistake" story about taking action too quickly, when she decided to re-use some technology from another part of her company... but she had to give up after it didn't work out. That inspired her study of what happens when we rush to action. We also talk about questions and topics including: What is “breathwork”? What are some mistakes that are made when we’re driven to action? Example - Ron Johnson as CEO of JC Penney (read my blog post about this) Advice: “let it simmer for a few days…” Understanding cause and effect is very important… what types of errors do humans make in understanding (or misunderstanding) cause and effect relationships… does that drive the wrong actions? Causes of bias to action problems?? Overconfidence Overconfident — so convinced that you dismiss input Is “bias for action” mainly a Western phenomenon? Toyota expression — “go slow to go fast” — your reaction to that? Did you do a prototype for your book? Tell us the story behind the book… what inspired you? --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
38:1210/02/2022
J.A. Adande (ESPN & Northwestern University) on Career & Journalism Mistakes

J.A. Adande (ESPN & Northwestern University) on Career & Journalism Mistakes

Episode page: https://www.markgraban.com/mistake138 My guest for Episode #138 of the My Favorite Mistake podcast is J.A. Adande. He is the director of sports journalism at Northwestern University’s Medill School of Journalism, Media, Integrated Marketing Communications. He is also the graduate journalism Sports Media Specialization leader. J.A. earned his undergraduate degree in journalism from Medill in 1992. During his time in school at Northwestern, he was sports editor of The Daily Northwestern, the student newspaper. J.A. has worked in sports media for over two and a half decades, including multiple roles at ESPN. He continues to appear on ESPN’s “Around The Horn,” where he has been a panelist since the show’s beginning in 2002. He also previously worked for 10 years as a sports columnist at the Los Angeles Times, in addition to jobs at The Washington Post and Chicago Sun-Times. In today's episode, J.A. shares his “favorite mistake” story about applying for a job, to be a sports columnist in Philadelphia, which probably would have been a failure. Why was it a mistake to want that job, then? How would the newspaper have determined if he was a success or a failure? How would that be determined today in the internet age? We also talk about questions and topics including: Angry letters to the editor might not be a bad thing if that means people are reading? Coaching students about handling or bracing for hate mail or flat out hate? Tell us about getting into TV – did that ever feel like a mistake? When that was new to you? Learning to give “hot takes”? Mistakes in reporting — pressure to be first vs. being correct? The “Medill F”? A punishment for mistakes like spelling a name wrong… is this a very real practice? A mistake you only make once? Greg Cote’s story in a bonus episode about being lied to by an interview subject Another mistake story from J.A. — getting a soccer coach's first name wrong in a profile --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
34:3807/02/2022
Author Dan Pink on the Mistake of Not Having a Mentor and The Power of Regret

Author Dan Pink on the Mistake of Not Having a Mentor and The Power of Regret

Author of the new book, The Power of Regret. Enter to win a copy of the book Episode page: https://www.markgraban.com/mistake137 My guest for Episode #137 of the My Favorite Mistake podcast is Daniel H. Pink. He is the author of seven books and his most recent was released on February 1, The Power of Regret: How Looking Backward Moves Us Forward – that seems like a perfect topic to explore on this podcast. I had a chance to interview Dan back in 2010, for another podcast series, about his book Drive: The Surprising Truth About What Motivates Us. Dan’s books have won multiple awards, have been translated into 42 languages, and have sold millions of copies around the world. He received a BA from Northwestern University, where he was a Truman Scholar and was elected to Phi Beta Kappa, and a JD from Yale Law School. In today's episode, Dan shares his “favorite mistake” story about never finding a mentor — he didn't ask, didn't think it was needed. How did he learn that this was a mistake and a regret? We also talk about questions and topics including: What's the difference or connection between mistakes and regrets? Mistake is an action, regret is an emotion Why having regrets is normal and healthy — and “why the ‘No Regrets' philosophy is dunderheaded and dangerous” You uncovered the four most common regrets, what’s one example? Is “regret” our most misunderstood emotion? Why do we regret what we DON’T DO more than regretting what we DO do? I regret times when I didn’t speak up in the moment… Tell us about the research that went into this book… “Talking about the regret is helpful” – lifts the burden, words out loud help or writing (disclosure) Self-compassion. Kristen Neff (Texas) How can we turn regrets into a positive force? How can we avoid dwelling in regret? Do you think the pandemic has, in some way, caused people to think differently about regret? World Regret Survey --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
40:5103/02/2022
Dr. Nicole Roberts on Bad Assumptions in Global Philanthropy; How to Talk to People about Vaccinations and Football Head Injuries

Dr. Nicole Roberts on Bad Assumptions in Global Philanthropy; How to Talk to People about Vaccinations and Football Head Injuries

Executive Director of Feed A Billion Episode Page: https://www.markgraban.com/mistake136 My guest for Episode #136 of the My Favorite Mistake podcast is Dr. Nicole Roberts. She is the Executive Director of Feed A Billion, an international nonprofit that feeds girls around the world to prevent exploitation and she's the founder of Health & Human Rights Strategies, a health care and human rights-focused advising firm in Washington, D.C. Nicole is also the host of “The Global Good Podcast.” Nicole contributes to Forbes, contextualizing health, and highlighting ideas, companies, and people that are changing the health landscape. Her writing has appeared in numerous journals and publications, and her talks can be found on the United Nations website and various news and sports outlets. She has a doctorate in public health from the University of North Carolina, a masters in public policy from the University of Chicago, and completed undergraduate work in psychology and biology at the University of Missouri. In today's episode, Nicole shares her “favorite mistake” story about making bad assumptions about starting a meals program for girls in India — assuming that a model that worked elsewhere would work there. How did she learn about the bad assumption and how did they correct this to be more effective? We also talk about questions and topics including: Given your brain science background – then going into public health… thoughts on the best way to get more people to say “yes” to vaccination? You’re also hosting what has become an annual event at the Super Bowl – Brain Health Summit – in its 9th year — tell us about the event? Was agent Leigh Steinberg too powerful to get ostracized after that paper & event? Jen Welter Episode #60 Dave Scatchard Episode #59 Tell us about the nonprofit “Feed A Billion” Tell us a little bit about your firm Health & Human Rights Strategies… Tell us about the Podcast — The Global Good Podcast “If you aren't making mistakes then it means you aren't paying enough attention or you aren't listening to the people around you.” Tell us what that means to you. --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
50:1231/01/2022
Sommelier and Consulting Firm Partner Michael Juergens on Wine Mistakes and More

Sommelier and Consulting Firm Partner Michael Juergens on Wine Mistakes and More

Episode page: https://www.markgraban.com/mistake135 My guest for Episode #135 of the My Favorite Mistake podcast is Michael Juergens. He is a senior partner with a Big Four consulting firm, where he runs the Winery Solutions practice, overseeing the portfolio of services the firm provides to wineries. He is also a certified specialist of wine, a certified sommelier, and a Stage 2 candidate to become the 59th American to qualify as a Master of Wine, if he can “pass the damn exam” as he says on his website. Michael is also the author of two books in the “Drinking & Knowing Things” series (under his pen name, Michael Amon). He is the founder of the Bhutan Wine Company, and is leading the development of the wine industry in this magical Himalayan country. He owns the award winning SoCal Rum Company, which was recently awarded the highest point score in history for any silver rum (95 points). Michael also is a professor at the Paul Merage School of Business at the University of California Irvine. He's a punk rock drummer and an adventure race addict In today's episode, Michael answers the “what is your favorite mistake?” question a little differently. He draws a bit on Buddhism to question whether anything is really a mistake, if whatever happens was meant to be. That said, he thinks that drinking certain wines is a huge mistake. So we talk about that in a wide-ranging and fun conversation. We talk about questions and topics including: You failed the tasting portion of the Master of Wine exam four years in a row, would you be upset if you failed again? You also started the entire wine industry in the Kingdom of Bhutan in the Himalayas — tell us about that… Failing forward in Bhutan — Buddhist influence? What is “winedouchery” and why are you so opposed to it? Snobbery? Average price under $10? People who don’t like wine? Champagne just for celebrations? Starting the distillery?? COMMON THEME —> “Self-limiting beliefs” What sparked that passion about wine? --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
56:1027/01/2022
Choosing the Secure Big Company Job Instead of the Better Fit: Dr. Kasey Thompson

Choosing the Secure Big Company Job Instead of the Better Fit: Dr. Kasey Thompson

Leadership professor, author, entrepreneur Episode page: https://www.markgraban.com/mistake134 My guest for Episode #134 of the My Favorite Mistake podcast is Dr. Kasey Lynn Thompson. She is an Associate Professor of Business Ethics, Business, and Strategy at Ferris State University and former Director of Global Menu Strategy for a Fortune 250 company. Dr. Kasey Lynn is the author of the book Fall Down, Gritty Up: The Unconventional Mental Map for Becoming Your Own Hero. She is also the proprietor of Pendulum Publishing, a consulting firm in Michigan. Dr. Kasey Lynn earned a PhD in Values-Driven Leadership from Benedictine University. In today's episode, Dr. Kasey Lynn shares her “favorite mistake” story about a career decision — staying with McDonald's (the larger parent company) instead of staying with the spun-off RedBox company that she had worked for. What did she learn from these events? How does it inform and affect the way she coaches students about career decisions? We talk about that story and other topics including: Choosing a job based on relationships, values… product? Advising students? – how to decide what “best” is for an opportunity? How has RedBox done in the age of streaming? Your PhD… What is values-driven leadership? Your former employer didn’t know you were working on a PhD? Theranos – Elizabeth Holmes? Fraud or true believer? Tell us about teaching Business Ethics… Most likely business ethics situations a student might face in the business world? You started a new restaurant… Fatty C's Dog House Not let yourself get too down, what am I learning from this? --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
36:5724/01/2022
Brewer Kelly Meyer Started a Damn Brewery at the Wrong Damn Time

Brewer Kelly Meyer Started a Damn Brewery at the Wrong Damn Time

Founder of New Braunfels Brewing Company Episode page: https://www.markgraban.com/mistake133 My guest for Episode #133 of the My Favorite Mistake podcast is Kelly Meyer, the author of How NOT to start a Damn Brewery: Ten Business Lessons From The Front Lines of The Craft Beer Industry — and a podcast of that same name. In today's episode, Kelly shares his “favorite mistake” story about starting a brewery (New Braunfels Brewing Company) at the wrong time — and how he sold that brewery ten years later. His book talks about 10 major mistakes that he made… it’s a fun read, even if you’re not interested in starting a damn brewery. We talk about that story and other topics including: Not getting out – 3 moments of insolvency… How close were you to getting out? Had sold a chain of fitness centers — what made that successful? Did you think that would be transferrable? 2022 – when the EIDL funds run out… Why write the book? Cathartic? Warning for others? Are you working as an advisor to others? Was it a mistake to curse in the book? “Most people… don’t want to hear the truth” — Magazines don’t want to print anything negative “Mistakes are just weaknesses leaving your business” Would you ever start another brewery based on what you learned the first time? Tell us more about the podcast — No shortage of guests? --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
40:4620/01/2022
Certified Financial Planner Manisha Thakor Saved Too Much for Retirement

Certified Financial Planner Manisha Thakor Saved Too Much for Retirement

Episode page: https://www.markgraban.com/mistake132 My guest for Episode #132 of the My Favorite Mistake podcast is Manisha Thakor, a 25-year veteran of the financial services industry. She has seen firsthand the downfalls of being trapped in what she calls “the cult of money.” She is a Chartered Financial Analyst and a Certified Financial Planner. From a failed marriage to nearly working herself to death – twice, Manisha has learned the hard way how expensive this pursuit of money really is. Using a unique approach she calls “MoneyZen”, Manisha found her way back to financial and personal wellbeing. Today, she uses this framework to help others do the same. Manisha is the author of books including On My Own Two Feet and Get Financially Naked: How to Talk Money With Your Honey. In today's episode, Manisha shares her “favorite mistake” story about realizing she had saved up far more than she needed for retirement — at the cost of her own well-being, health, and satisfaction. Why did she confuse wealth for “well-th”? We talk about that story and other topics including: Retired once she realized she had WAY too much saved From donations to direct participation in meaningful non-profits? Tell us what you mean by the phrase “a cult of money” and why people get caught up in that? Well-th isn’t as easily measured? Ten Percent Happier podcast What led to you “nearly working yourself to death”? The cult of “never enough” The most common money mistakes that couples make? What is “MoneyZen”? How do you work with individuals? With organizations (wellness centers, corporations) The quiz on her website that she mentioned Find Manisha on Social Media: Twitter Facebook LinkedIn Instagram YouTube Please follow, rate, and review via Apple Podcasts or Podchaser or your favorite app — that helps others find this content and you'll be sure to get future episodes as they are released weekly. You can also become a financial supporter of the show through Anchor.fm. You can now sign up to get new episodes via email, to make sure you don't miss an episode. This podcast is part of the Lean Communicators network. --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
35:0617/01/2022
Workplace Therapist Brandon Smith Stayed in a Comfortable Teaching Job Too Long

Workplace Therapist Brandon Smith Stayed in a Comfortable Teaching Job Too Long

Video and more: https://www.markgraban.com/mistake131 My guest for Episode #131 of the My Favorite Mistake podcast is Brandon Smith, an executive coach, author, speaker, and podcaster. His podcast (and his label for himself) is “The Workplace Therapist” and he's had me as a guest there. As a “therapist,” he has an MS in Clinical Counseling. Some of his jobs and roles include: The Worksmiths, Founder and CEO The Leadership Foundry, Co-Founder Goizueta Business School, Emory University, Adjunct Faculty He’s the author of books including his latest, The Hot Sauce Principle: How to Live and Lead in a World Where Everything Is Urgent All of the Time. In today's episode, Brandon shares his “favorite mistake” story about staying in a “comfortable” executive education teaching job too long — why was that a “bad relationship” and what did he learn from the experience? We talk about that story and other topics including: What triggered this realization? Was it a pattern? Why did you come to call yourself “the workplace therapist”? What reasons do people come to you for workplace therapy? Choosing to come vs. being told they have to? Resisting expertise? Tell us about the book… what is the “hot sauce principle”?? Why do we need “focused energy”? Using “hot sauce” or urgency appropriately Find Brandon on Social Media: LinkedIn Facebook Twitter Instagram YouTube --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
40:4413/01/2022
Vicki Moore Gave Away Her Business and Found Moving to Europe Was Harder Than Expected

Vicki Moore Gave Away Her Business and Found Moving to Europe Was Harder Than Expected

Show notes, video, and more: https://markgraban.com/mistake130 My guest for Episode #130 of the My Favorite Mistake podcast is Vicki Moore, joining us from Frankfurt, Germany. Vicki is an entrepreneur, author, and coach, whose passion is finding ways to help people achieve big goals. She spent most of her career in corporate training and development, working with Fortune 500 clients. She founded a successful training agency in Los Angeles, which she ran for more than 10 years, before pursuing her dream of moving to Europe in 2015. She now lives in Germany and helps both teams and individuals confidently create their own path to success. She’s the author of the Book: Life Beyond Should: Overcome Expectations & Create the Life You Want. Enter to win a signed copy by using the entry form further down on this page. Enter to win a signed copy (click here). In today's episode, Vicki tells her “favorite mistake” story about getting divorced and giving away the business she had spent ten years building. How did this mistake lead to a better situation that she “couldn't have done otherwise”? Why was moving to Europe more difficult than Vicki expected and what did she learn from that? We talk about that story and other topics including: Moving to Europe, hadn’t factored in culture, biz culture, network, language… — a mistake to assume that Tell us about the coaching work that you do… who do you work with? And where? Do you help coach people through mistakes? Overcoming expectations of what others think our life should look like Best thing / worst thing about moving there? Expectations – can be good or unfair expectations? Find Vicki on Social Media: Instagram LinkedIn --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
34:5810/01/2022
Retired USAF Officer Mark Noon Thought Career Transitions Would Be Easy

Retired USAF Officer Mark Noon Thought Career Transitions Would Be Easy

Show notes, video, transcript, and more: https://www.markgraban.com/mistake129 My guest for Episode #129 of the My Favorite Mistake podcast is Mark Noon. He is a professional speaker, executive coach, and developer of leaders at his company, LEADERSHIPTEN. Mark is a retired USAF clinical laboratory manager and was in that role for more than ten years out of a total 20+ years of service. He is the author of the book Set Up: Timeless Leadership Skills for Your Success. In today's episode, Mark tells his “favorite mistake” story about thinking that career transitions would be easy. Why did Mark go into “panic mode” after six months, and how did he adjust his approach? We talk about that story and other topics including: Positional authority vs being authoritative Command and Control leadership? New transition – forming his own company Looked back for previous lessons learned from past transition? Blog post: 10 Reasons Why We Decided on the name LEADERSHIPTEN Is it a mistake for healthcare organizations to ask too much for “10 ratings from patients? Building upon struggles to be a better Coaching to avoid mistakes or focus on learning from them?? Telling what to do versus helping them see it Find Leadership10 on Social Media: Facebook Instagram LinkedIn --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
33:2506/01/2022
Author Katie Anderson’s Audiobook Mistakes and What She Learned in the Process

Author Katie Anderson’s Audiobook Mistakes and What She Learned in the Process

Show page: https://www.markgraban.com/mistake128 My guest for Episode #128 of the My Favorite Mistake podcast is Katie Anderson, a leadership coach, and the author of the book Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning — along with the companion workbook that she published. Katie was previously a guest with Mr. Yoshino in Episode 30 back in January 2021. In today's episode, Katie tells her most recent “favorite mistake” story about recording and producing the audiobook version of her book. What went wrong? How did she discover the problems? We talk about that story and other topics including: Doing your best? Give it your best – Japanese word: ganbarimasu Root cause of the sound variation in the audiobook recording? Lean Blog Interviews podcast episodes with Katie Anxiety about talking about mistakes? Reflections on creating a culture where it’s safe to talk freely about mistakes? How can people learn with you, work with you? “Leading to Learn Accelerator” --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
39:0803/01/2022
Consultant Evans Kerrigan’s Early Client Was Happy But It Could Have Been So Much More

Consultant Evans Kerrigan’s Early Client Was Happy But It Could Have Been So Much More

Show notes, video, and more: https://www.markgraban.com/mistake127 My guest for Episode #127 of the My Favorite Mistake podcast is Evans Kerrigan, Co-Founder & CEO of the firm Integris Performance Advisors. Evans is the co-author, with Brett Cooper, of the book Solving the People Problem: Essential Skills You Need to Lead and Succeed in Today’s Workplace. In today's episode, Evans tells his “favorite mistake” story from some client work that took place more than 20 years ago. The client was happy with the work, but he thought they “left a lot on the table” because ideas from staff were being overridden or changed by leadership. When did it click that there was a problem? What adjustments did he make? We talk about that story and other topics including: Happy with the results, but what’s sustainable? What builds a culture? Not blaming the people. Common leadership mistakes that you see? Tell us about the book It’s not a people problem… but we have friction in communication, etc. How to address setting the groundwork for listening? The book's website EQ survey — what’s my DISC EQ? - Use access code "favorite" to get it for free Lean podcast episode link --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
31:3520/12/2021
Organizational Psychologist Amantha Imber Linked Her Self Worth to Achievements

Organizational Psychologist Amantha Imber Linked Her Self Worth to Achievements

Founder of the firm Inventium. Show page: https://www.markgraban.com/mistake126 My guest for Episode #126 of the My Favorite Mistake podcast is Dr Amantha Imber, she is an organisational psychologist and founder of behavioural science consultancy Inventium. She and I share a belief… “Work doesn’t have to suck!” As it says on the front page of her website. Amantha is the author of two best-selling books: The Creativity Formula and The Innovation Formula. She’s the host of a podcast: “How I Work.” In today's episode, Amantha tells her “favorite mistake” story about tying her achievements to self worth. How did she discover that pattern? What did she learn and what did she do about it? We talk about that story and other topics including: Positive framing (start doing) of habit change vs. negative (stop doing)? I first learned of you because of a piece you wrote on LinkedIn that I really enjoyed… it was titled: Your “Failure Resume” Why did you frame that as an experiment? Amantha's failure resume Experiments — others coming along with you — how many? “My Year of Better” “My natural inclination was to hide my failures.” Why was that? As a child, you said: “But in addition to being competitive, I was also a perfectionist.” Why is that combination of perfectionism and competitiveness a problem? Tell us about your firm Inventium Like Samantha, Without the S — name of an album you released? Find Amantha on Social Media: Twitter LinkedIn --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
36:1616/12/2021
VP of Finance Kevin Foster Was Swept up in Conspiracy Charges and Went to Prison

VP of Finance Kevin Foster Was Swept up in Conspiracy Charges and Went to Prison

CEO of Business Ethics Advisors, LLC. Show notes: https://www.markgraban.com/mistake125 My guest for Episode #125 of the My Favorite Mistake podcast is Kevin Foster, the CEO of Business Ethics Advisors, LLC. He is a former financial executive with FDIC-Division of Liquidation, Standard Chartered Bank, and Dr Pepper Co., a 30-year veteran in real estate, and a former CPA with Peat, Marwick & Mitchell (now KPMG). Kevin’s journey took him from corporate real estate executive to a convicted felon (37 months in prison with 28 days in solitary confinement). Now, Kevin uses his E.T.H.I.C.S. tools to provide ethics awareness and solutions so that others will be prepared to identify the personal characteristics and circumstances leading to unethical behavior. In today's episode, Kevin tells his “favorite mistake” story about being a finance executive with a real estate company and how he got swept up in criminal conspiracy charges for basically being in the wrong job at the wrong time and for not quitting when he saw red flags. We talk about that story and other topics including: What fraud was being committed by the company you were working for? How did that lead to your personal conviction? Kevin quit – but got talked into coming back… Was tying to avoid charges… “conspiracy” charges harder to get out of, doing “anything” that advances the conspiracy means you're complicit (even being in one meeting) How did “ethical problems” turn into legal problems? Why he's “shocked” that no other Theranos employees are facing charges What it's like for a white-collar person to go to prison?? Preparing for incarceration? “Everything that happens… must happen… for a reason” “Three Felonies a Day” book – white collar professionals – so many laws that can get you thrown in prison Too many ethics programs are rules-based, video based He teaches values-based ethics Why are people unethical? Does anybody question if a convicted felon can be teaching them ethics? Learning from mistakes personified… Find Kevin on Social Media: LinkedIn – Individual LinkedIn – Company This podcast is part of the Lean Communicators network. Please follow, rate, and review via Apple Podcasts or Podchaser or your favorite app — that helps others find this content and you'll be sure to get future episodes as they are released weekly. You can also become a financial supporter of the show through Anchor.fm. You can now sign up to get new episodes via email, to make sure you don't miss an episode. --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
40:0913/12/2021
CEO Brent Cassity Trusted His Dad and Ended Up in Prison for Fraud and Conspiracy

CEO Brent Cassity Trusted His Dad and Ended Up in Prison for Fraud and Conspiracy

Show notes: https://www.markgraban.com/mistake124 My guest for Episode #124 of the My Favorite Mistake podcast is Brent Cassity, author of the new book Nightmare Success: Loyalty, Betrayal, Life Behind Bars, Adapting, and Finally Breaking Free: A Memoir. Brent also has a podcast – “Nightmare Success In and Out,” which explores the stories of inmates who were in and now out of prison. Brent was a CEO of a national company, Forever Enterprises, that was recognized in the Wall Street Journal, Forbes, TIME, FORTUNE, to name a few. HBO did a documentary on their company titled “The Young and the Dead” that spawned the dramatic series “Six Feet Under” – a highly acclaimed series that I really enjoyed. As it says in his bio, Brent “had it all and lost it all…” as what happened led to Brent and his family’s story (and the story of their company National Prearranged Services Inc. (NPS) — being an episode of CNBC’s “American Greed” documentary series. In today's episode, Brent tells his “favorite mistake” story about how trusting his dad, who had already been convicted for fraud, led to him getting into a lot of hot water with the feds… with many lessons learned in the process that he's kind enough to share with us today. We talk about that story and other topics including: Was your dad forthcoming about that first conviction? Was the CNBC story that accurate? Crimes and intent vs mistakes?? What the five rules that helped you survive prison that can be used in everyday life? What happens when your worst fear becomes your reality? Nothing is ever as bad as your mind makes it out to be. What has your life been like since you got out of prison? Please follow, rate, and review via Apple Podcasts or Podchaser or your favorite app — that helps others find this content and you'll be sure to get future episodes as they are released weekly. You can also become a financial supporter of the show through Anchor.fm. You can now sign up to get new episodes via email, to make sure you don't miss an episode. This podcast is part of the Lean Communicators network. --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
51:0009/12/2021
CEO Super Julie Braun Didn’t Have a Plan When She Quit a Job

CEO Super Julie Braun Didn’t Have a Plan When She Quit a Job

Show notes: https://www.markgraban.com/mistake123 My guest for Episode #123 of the My Favorite Mistake podcast is Super Julie Braun, founder and CEO of “Super Purposes” — a career coaching and advisement program built for the 21st century and today's job market. Her company helps people (more than 16,000 people!) get the career and salary they deserve regardless of their challenges. They work with Veterans, stay-at-home parents, immigrants, folks from the LGBTQIA community, and people with addictions or alcoholism, formerly incarcerated, people with disabilities and more. Earlier in her career, SJ quickly rose in corporate jobs leading creative teams for Victoria’s Secret, MTV, Nike, Estee Lauder, and Carters Childrenswear. She lists her passions as Animals, the environment, living the digital nomad lifestyle, minimalism, Sudoku, sobriety, and cupcakes — in no particular order? In today's episode, SJ shares his “favorite mistake” story about quitting a job “in a huff' and not having a plan. Why was she burned out? Why did she think she would fail as a marketing consultant? We talk about that story and other topics including: Easier to find a job these days? Finding the right job? In an era of employee shortages, why do companies need to expand the pool from which they recruit and hire? Incarcerated people… Human Resources or Humane Resources? People who are formerly incarcerated… my next two guests both served prison time for fraud and white collar crimes, so there’s a bit of a theme this month… Tell us about particular challenges for Trans and Non Gender Conforming applicants and programs you have for them? Programs for military spouses who are moving a lot? In your coaching, what do you say to people about mistakes in their job search… in interviewing? The stages of mistake grief?? --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
43:3006/12/2021
CEO Joel Trammell Had Trouble Hiring a VP of Marketing, Again and Again

CEO Joel Trammell Had Trouble Hiring a VP of Marketing, Again and Again

CEO of Khorus Systems and iGrafx Show notes: https://www.markgraban.com/mistake122 My guest for Episode #122 of the My Favorite Mistake podcast is Joel Trammell. He is CEO and Founder of Khorus Systems, a business management system that empowers CEOs to lead high-performance organizations. Joel is the author of books including The CEO Tightrope: How to Master the Balancing Act of a Successful CEO and his latest, available in January, titled The Manager’s Playbook: Make Exceptional People Management Your Competitive Advantage. In today's episode, Joel shares his “favorite mistake” story about having trouble, multiple times, finding the right VP of Marketing for a startup company. We talk about that story and other topics including: Steps to avoid making that mistake? What are some Mistakes CEOs make in evaluating the performance of other executives? As boss, do you have to more expert than your team? “Be an expert generalist” Being CEO at 2 companies at the same time? As a CEO, what’s your role in creating a culture of learning from mistakes? When do you have to bring in an outsider as CEO? Keep Austin weird? Is it a Mistake for companies to “hire for fit”?? --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
38:1302/12/2021
Moving ”Beyond Happiness” to Living Without Regret: Author Jenn Lim

Moving ”Beyond Happiness” to Living Without Regret: Author Jenn Lim

Episode page: https://www.markgraban.com/mistake121 My guest for Episode #121 of the My Favorite Mistake podcast is Jenn Lim, co-founder, CEO and Chief Happiness Officer of Delivering Happiness, a company she co-founded with Tony Hsieh, the late CEO of Zappos.com to create more happiness at work/life. Jenn was a consultant with Zappos from 2003-2011, during the years it grew from a startup into a billion-dollar business. She created the first (of several) Zappos Culture books. She’s the author of the book Beyond Happiness: How Authentic Leaders Prioritize Purpose and People for Growth and Impact — available NOW – and it has been on the WSJ Best Seller list for a few weeks. In today's episode, Jenn shares her “favorite mistake” story about turning down an opportunity to sell movie rights to a novel she had written (and ended up never publishing). How did she learn to “not live with regret,” being “true to yourself”? We talk about that story and other topics including: The so-called Great Resignation is happening… why? How to embrace the new future of work—hybrid and human — what do you mean by that? – not just technology focus Beyond work… How to infuse values-based decisions in our day-to-day lives? Tell us about the book, Beyond Happiness… --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
34:0729/11/2021
Angelo Ponzi Didn’t Do His Due Diligence on His First Business

Angelo Ponzi Didn’t Do His Due Diligence on His First Business

Show Notes: https://www.MarkGraban.com/mistake120 My guest for Episode #120 of the My Favorite Mistake podcast is Angelo Ponzi, Founder / President of the Ponzi Group (now called Craft Marketing Architects). Angelo is a fractional CMO, business advisor, marketing architect, keynote speaker, and author. He's also host of the podcast called Business Growth Cafe. In today's episode, Angelo shares his “favorite mistake” story about not doing his due diligence when he started a film production company that failed in eight months – and what he learned from this that helped him when he tried again. We also talk about the elephant in the room — his last name and the name of his firm. We talk about that story and other topics including: What does it mean to be a marketing architect? Mistakes in understanding customers? Marketing mistakes that you see and help people avoid? I love wine… can you tell us about the work you did with a wine brand to boost demand and sales? The importance of testing ideas and marketing efforts --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
34:5118/11/2021
CFO Melanie Pump Didn’t Want to Share Her Rocky Childhood With Colleagues

CFO Melanie Pump Didn’t Want to Share Her Rocky Childhood With Colleagues

Show Notes: https://www.markgraban.com/mistake119 My guest for Episode #119 of the My Favorite Mistake podcast is Melanie Pump, an accomplished Chief Financial Officer and business leader from Toronto. She is “a survivor, a business leader and a deep believer in the power of positive, supportive work environments.” She's also the author of the book DETOX: Managing Insecurity in the Workplace. In today's episode, Melanie shares her "favorite mistake" story about not wanting to share the story of her "rocky childhood" with her colleagues. How did Melanie go from being a high school dropout to a corporate executive? We talk about that story and other topics including: What sort of reaction do you get when you tell the story? Vulnerability is helpful? Showing it as a leader... admitting mistakes as a leader... What inspired you to write the book? Worked in some toxic workplaces? Getting past insecurity? Is insecurity the root of many other problems? Wasn’t asking “why” that person seems insecure? How can we help others? Toxic behaviors?Passive aggressiveness Avoidance / procrastination Defensiveness Does insecurity lead to the appearance of arrogance that leads to toxic environments? Addressing imposter syndrome? Gender differences?? What do you do as CFO (and the rest of the C-suite) to guard against toxic work environments? Why does this matter for business results??? --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
36:3915/11/2021
A Near-Death Experience Was a Wakeup Call for Marketer-Turned-Coach Matthew Korban

A Near-Death Experience Was a Wakeup Call for Marketer-Turned-Coach Matthew Korban

https://www.markgraban.com/mistake118 has show notes, links, and more. My guest for Episode #118 of the My Favorite Mistake podcast is Matthew Korban, a Certified Health Coach, Executive Life Coach, and Motivational Speaker. Born in Beirut, but based in Ohio now, he is also a 5-time black belt martial artist who practices meditation and Yoga daily. In today's episode, Matthew shares his “favorite mistake” story, the “first 40 years” of his life, as he put it, and how a surgical procedure was a “wake up call” and his “near-death experience” shifted him into significant weight loss (over 200 pounds) and a new career direction. We talk about that story and other topics including: Why was he working 15-16 hours a day? Status, money, attention Is it tough marketing balance and a healthier lifestyle?? Cannot use some marketing tactics with people Have to prioritize — we cannot have it all Developing better habits? Make Positive Habit Changes Giving away a free 50-minute coaching session --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
30:5911/11/2021
Investment Banker Lynn Yap Was Pressured to Not Visit Her Dying Grandmother in Malaysia

Investment Banker Lynn Yap Was Pressured to Not Visit Her Dying Grandmother in Malaysia

Show page: https://www.markgraban.com/mistake117 My guest for Episode #117 of the My Favorite Mistake podcast is Lynn Yap, the Founder of Actv8 Network, whose mission is to increase the participation of women in the fields of technology, and entrepreneurship. She started her career as a corporate attorney, and then followed a traditional business path—graduating from the Wharton School with an MBA and working in investment banking. Her curiosity led her to research more about using businesses as a force for good. Her book The Altruistic Capitalist: How to Lead for Purpose and Profit represents the culmination of conversations with leaders at for-profit corporations, entrepreneurs, and investors, and her personal experience. In today's episode, Lynn shares her “favorite mistake” story, which led to her to leave investment banking after participating in the Facebook IPO. Why did she learn that she never again “wanted to sacrifice [her] values”? We talk about that story and other topics including: Did you go through a process of forgiving yourself? Why did you start the Actv8 Network? Interactive programs? For young women? Gap — Tom Peters — need more women on boards, CEOs The book: Focusing on all stake holders instead of just shareholders? Business Roundtable statement — stakeholder capitalism 21 core metrics – people, the planet What is the “altruistic capitalist mindset”?Mindfulness, curiosity, grit --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
32:3308/11/2021
A ”Vaccine Administration Error” That I Experienced This Week

A ”Vaccine Administration Error” That I Experienced This Week

In today's bonus episode, host Mark Graban talks about an error that he was "victim" of this week. He was given the incorrect Moderna booster dose, being given the "full" 0.5 mL dose instead of the "booster" dose of 0.25 mL. This is, thankfully, an error that's not harmful (in fact, it may be to his benefit). But, everyone, from the CDC to the store, pharmacy manager agreed this was a "serious" error that "should not occur." How can we learn from mistakes like this so we prevent giving the wrong dose (or the wrong vaccine)?? Will learning from this help prevent future errors that might be more serious? You can read more in a blog post that Mark about this. --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
27:3806/11/2021
Musician & CEO Steve Gerein Thought it Would Be Easy to Get His Band on the Radio

Musician & CEO Steve Gerein Thought it Would Be Easy to Get His Band on the Radio

My guest for Episode #116 of the My Favorite Mistake podcast is Steve Gerein, a musician and entrepreneur. Show notes: https://www.markgraban.com/mistake116 He was previously the lead singer of the country band Aces Wyld and he is now the founder and CEO of SongShop, a platform that connects artists with independent songwriters, so they can turn their catalogs into profit via licensing opportunities. In today's episode, Steve talks about how he thought it would be “sort of easy” to make it as a band, eight or nine years ago in Canada (where he still lives). We talk about that and how he started a company that utilizes his domain knowledge. We talk about other topics including: A band is like a startup? It’s not happening — but why? What tweaks can you make to the band? Making music vs. the business of music What are some of the opportunities to improve the model around buying or selling songs as a musician? The average song that’s written earns just $43 — why is that, how does SongShop help? Tools you can use when doubt and fear step in, and how to overcome them both in your professional and personal life? Other episodes that came up:Dr. Greg Jacobson Dr. Kelly Henry Find Steve on Social Media: Twitter LinkedIn --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
31:5604/11/2021
Money Mistakes With Currencies or International Transfers: Kelly Cutchin

Money Mistakes With Currencies or International Transfers: Kelly Cutchin

Show notes page: https://www.markgraban.com/mistake115 My guest for Episode #115 of the My Favorite Mistake podcast is Kelly Cutchin, the Country Manager at Moneycorp, a global currency exchange leader and she has helped many Americans make overseas investments. She has over a decade of experience in the foreign exchange industry. She joined Moneycorp in 2006 as the first American employee. In today's episode, Kelly shares her “favorite mistake” story from working at a restaurant as a teenager, and how that story came when her CEO asked people around the table about a mistake they made (his was an expensive mistake involving M&Ms production). Kelly learned that we all make mistakes and it's OK to not have the answer to every question. She's also learned about the mistakes people make related to international business or real estate transactions. We talk about that and other topics including: CEO asked “what’s your biggest mistake” around an event table Mistakes people make investing overseas? Corporate mistakes with transferring money overseas? Mistakes people planning to retire overseas? Bitcoin and cryptocurrencies? Undoing people’s mistakes? Find Kelly and Moneycorp on Social Media: Twitter LinkedIn --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
36:1701/11/2021
Getting Burned Out and Separating From His Wife: What Carlos Hidalgo Learned and How He Adjusted

Getting Burned Out and Separating From His Wife: What Carlos Hidalgo Learned and How He Adjusted

Show Notes: https://www.markgraban.com/mistake114 My guest for Episode #114 of the My Favorite Mistake podcast is Carlos Hidalgo, an author, International & TEDx Speaker, marketer, consultant, coach, and advisor. Carlos is a co-host of The Life Design Podcast (with his wife Susanne) and is the author of the book Book: The UnAmerican Dream: Finding Personal and Professional Happiness Establishing Work-Life Boundaries. In today's episode, Carlos shares his “favorite mistake” story about getting off track and burned out, professionally and personally, by putting his identity and purpose into his profession. We talk about that and other topics including: My mention of a previous episode #31 Greg Jacobson – cohabitating with your spouse What happens when business doesn’t go well? 2015: came to a head, was burned out… relationship struggles, then separation Hustle culture… can be problematic (“garbage”) LinkedIn – “it’s OK to not have a work/life balance” What do you mean by “Designing Your Life”? Podcast? Allowing life to just happen? Or designing it? Find Carlos on Social Media: Twitter LinkedIn Instagram Facebook --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
31:3028/10/2021
CEO Gena Cox Was Cavalier in Quitting a Job

CEO Gena Cox Was Cavalier in Quitting a Job

Show page: https://www.markgraban.com/mistake113 My guest for Episode #113 of the My Favorite Mistake podcast is Gena Cox, PhD PCC, an industrial psychologist, executive coach, author, and speaker. She has advised corporate leaders for 20+ years how to build organizational cultures that support innovation, inclusion, and employee engagement. Gena earned a Ph.D. in Industrial/Organizational Psychology from the University of South Florida and is also the Founder/CEO of Feels Human, Inc. She has a book coming out in 2022 called Leading Inclusion. In today's episode, Gena shares her “favorite mistake” story about leaving a company in a way she thinks was “cavalier” — regretting that she couldn't recreate that same culture elsewhere. Sometimes, yon’t know what you’ve got until it’s gone. We talk about that and other topics including: How did recognition of mistake reveal itself? Feels Human, Inc. — what is a “human first organization” Human first doesn’t mean human only? “Inclusive leadership matters” — Beyond being the right thing to do from a human perspective, what are the connections between D&I to business results? Inclusion as a component of “effective leadership” Behaviors that are more inclusive? Diversity easier to measure than inclusion? Definition of inclusion? Blog post — “Why are you always talking about race?” The book — coming 2022, Leading Inclusion --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
40:4925/10/2021
Coach Brian Buck’s Darkest Moment in a Workplace Turned Toxic: Should Have Quit Sooner

Coach Brian Buck’s Darkest Moment in a Workplace Turned Toxic: Should Have Quit Sooner

Show notes: https://www.markgraban.com/mistake112 My guest for Episode #112 of the My Favorite Mistake podcast is Brian Buck, a “success curator” who helps people have masterful communication & powerful relationships so they achieve amazing results — transformational coach for small- and medium-sized businesses. He's also co-host of the "People, Purpose and Profits Business Coaching" show on YouTube -- and it's also a podcast. In today's episode, Brian shares his “favorite mistake” story about waiting too long to address being in a good workplace that turned toxic. Why was this his “darkest moment”? Why was this all a “never again moment” for Brian? We talk about that and other topics including: Leaders were undermining everything, passive aggressive They were little things… Brian said “I can handle it” — but it kept going Can you believe leaders when they say things like:“This is a safe place to talk” “My door is always open” “I’m not political” How to have empathy for managers Bringing up elephants in the room without being a jerk Non-violent communication The book Crucial Conversations Find Brian on Social Media: LinkedIn YouTube Twitter --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
31:0921/10/2021
Sales Expert (and Stand Up Comedian) Merit Kahn Didn’t Read the Room

Sales Expert (and Stand Up Comedian) Merit Kahn Didn’t Read the Room

Oops -- fixed the audio gap that was there early in the episode. My most recent mistake!! Show notes: https://www.markgraban.com/mistake111 My guest for Episode #111 of the My Favorite Mistake podcast is Merit Kahn, a sales expert, Certified Emotional Intelligence Expert, business speaker, and CEO of her training company, SELLect Sales Development. She has coached & trained entrepreneurs and sales teams form more than 20 years and she's also a stand up comedian. In today's episode, Merit shares her “favorite mistake” story about taking the wrong approach with a sales prospect earlier in her career. Why was Merit focused on a particular sales technique, in a way that had her disconnected from the moment. What happened and what did she learn from the experience? We talk about that and other topics including: Being a stand up comedian – can’t be a low-confidence person, right? Reading the room, in sales or comedy? Bombing on stage? What does that teach you? What is the Open for Business framework? Common sales mistakes? Your website says “WARNING: Our programs are not a perfect match for everyone.” — why is that important to say? The SELLect Sales System — Stop selling and start being selected She dated a well-known comedic actor… listen to find out who! --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
39:2418/10/2021
Software Engineer Moses Harris Tried Bowing to Power and Got Fired Anyway

Software Engineer Moses Harris Tried Bowing to Power and Got Fired Anyway

Show notes: https://www.markgraban.com/mistake110 My guest for Episode #110 of the My Favorite Mistake podcast is Moses Harris, a software engineer and technical leader at IBM, and the co-founder and Head of Outreach for Tech Can [Do] Better, an organization that helps technology companies create equitable outcomes for underserved populations, starting with the Black community. Moses graduated from the University of Illinois Chicago with a degree in architecture. Born, raised and schooled in Chicago, he now lives and works in Austin, Texas. In today's episode, Moses shares his "favorite mistake" stories about being fired two different times as a young professional. We talk about that and other topics including: His mistake: He tried to bow to power instead of having conversation and keeping pride more intact Q: Was it a racial component to interactions with the VP? “The lessons you learn are the fuel…” Is being told "you're not a good fit" a code for other things? Should we look for "culture fit" or "culture add"? Tell us about Tech Can [Do] Better -- why was it founded? Controversy about Black people fired by Google Mistakes companies make when trying to close gaps in racial equity? "ERGs [Employee Resource Groups] aren't a mistake, but there's a risk they become social clubs" --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
55:0914/10/2021
Business Coach Karie Kaufmann on the Illusion of Balance

Business Coach Karie Kaufmann on the Illusion of Balance

Show notes page: https://www.markgraban.com/mistake109 My guest for Episode #109 of the My Favorite Mistake podcast is Karie Kaufmann, a “business coach who gets results.” Since 2005, Karie has helped over 1000 business owners and executives achieve their goals and take their business to the next level. Coach Karie lives what she teaches by putting family first, based on her philosophy that: “being in business should give you more life, not suck the life out of you.” She uses that phrase in the episode today, and I love it. In today's episode, Karie shares her “favorite mistake” story about a “mistake of omission,” of having an “illusion of balance” and not having enough time or capacity to help a friend in need. We talk about that and other topics including: What let to that realization, over time, that it was a mistake? What was the adjustment? The book Slack on needing buffer time Is it time to retire the ‘lack of time’ excuse? Why don't more people brag about effectiveness instead of busyness? “Collect experiences and learn from them” “You either win or you learn” Has she had to work at work/life balance? Find Karie on Social Media: Linkedin YouTube Instagram Facebook --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
32:2911/10/2021
A Martial Arts Black Belt on Overpaying for a Company and Other Negotiating Mistakes: Cash Nickerson

A Martial Arts Black Belt on Overpaying for a Company and Other Negotiating Mistakes: Cash Nickerson

Chairman of the North American business unit of AKKA Technologies Notes: https://www.markgraban.com/mistake108 My guest for Episode #108 of the My Favorite Mistake podcast is Cash Nickerson. He's the chairman of the North American business unit of AKKA Technologies, a negotiation instructor, and a black belt in karate. He's a visiting professor at Washington University in St. Louis School of Law and has MBA and JD degrees. Cash is the author of six books including his latest, a WSJ bestseller: Negotiation as a Martial Art: Techniques to Master the Art of Human Exchange. In today's episode, Cash shares his “favorite mistake” story about advising a company in a deal where they ended up overpaying for a major acquisition. Why did Cash see this mistake and then repeat it, before eventually learning the lesson? We talk about that and other topics including: How and when did you take interest in the martial arts? How has that helped you in business and negotiating, more specifically?? Why observing your opponent closely is so important in negotiating or in martial arts Things to look out for if you’re concerned about a rash decision, overcommitted? Find Cash on Social Media: LinkedIn Twitter Facebook --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
51:4207/10/2021
Bookkeeping Wasn’t Her First Career Passion: Ean Price Murphy

Bookkeeping Wasn’t Her First Career Passion: Ean Price Murphy

Founder of Moxie Bookkeeping Show notes and more: https://www.markgraban.com/mistake107 My guest for Episode #107 of the My Favorite Mistake podcast is Ean Price Murphy, who founded Moxie Bookkeeping & Coaching Inc in 2003 to work with creative businesses and nonprofits. In today's episode, Ean shares her “favorite mistake” story about believing financial advice without questioning it. She was told, and believed, the idea of “follow your passion and money will come?” Is that always true? It wasn't true for Ean in her first career, but she did, thankfully, find another field to be passionate about, as you'll hear her discuss. We talk about that and other topics including: Why it was a mistake to think she needed to just work harder to earn more How did you, personally, get into this line of work? What would you have done differently? Do that sooner? What are your thoughts on so-called “hustle culture”? What makes your firm different than other bookkeepers? You have an approach called “Profit First” system? What is this? “The 5 Money Myths” — free download Find Ean and her company on Social Media: LinkedIn Twitter Facebook Instagram --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
37:5704/10/2021
Feeling Ashamed of Being Dyslexic and Getting Past That in Business and in Life: Scott Ballard

Feeling Ashamed of Being Dyslexic and Getting Past That in Business and in Life: Scott Ballard

Coach, author, and speaker Show notes and links: https://www.markgraban.com/mistake106 My guest for Episode #106 of the My Favorite Mistake podcast is Scott Ballard, a coach, speaker, and author, based in Portland, Oregon. His company is Confidence Coach LLC. From his bio, Scott “has used that superpower [of encouragement] to help create insight and breakthroughs for hundreds of people to take their life and their business to the next level. [Scott] can do this because his dyslexia blinded him from seeing his own genius for many years, so he became brilliant at seeing the genius superpower in others.” In today's episode, Scott shares his “favorite mistake” story about feeling shamed for having dyslexia. How did he learn that it wasn’t shameful? How did he decide to share his dyslexia with people? We talk about that and other topics including: Joking about “being dyslexic” in a meeting — inappropriate? Learning from business failures, wife’s encouragement “Fail fast” New business – learned not everybody is an ideal client Coaching dyslexic leaders? Find Scott and his firm on social media: LinkedIn --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
36:2030/09/2021
The Time Value of Life: Andrea Jones on Taking Years to Get Over Feeling Like a Failure

The Time Value of Life: Andrea Jones on Taking Years to Get Over Feeling Like a Failure

Consultant with two degrees from MIT Show notes: https://www.markgraban.com/mistake105 My guest for Episode #105 of the My Favorite Mistake podcast is Andrea Jones, founder and principal at her firm Andrea Jones Consulting. Andrea Jones has focused on efficient and effective Project Management and Change Implementation for over 20 years. She also loves process improvements, and has a natural instinct to always seek a better way to execute work. Andrea began her career at Intel Corporation, as a Process Engineer, and grew to love the use and analysis of data to make actionable recommendations. Andrea has an MBA from MIT Sloan, an Engineer Masters from MIT, a Masters in Chemistry from the University of Oregon, and a Bachelors in Chemistry and Japanese from the University of Oregon, and is a certified Project Management Professional (PMP). In today's episode, Andrea shares her “favorite mistake” story about how she took a buyout from Intel, but then “felt like a failure” because “they didn't find a role” for her. Why did it take years to get over the “emotional baggage” and what did Andrea learn from that experience? We talk about that and other topics including: “The time value of life” Part-time consulting work models for moms (and for dads) Is it a mistake to not want to manage others? So hard to keep working moms in the workplace Might not have all the answers when we go into something Treat it as an experiment and “fail fast”? Admit failure, accept reality Simon Sinek's book The Infinite Game Do organizations crave certainty?? Do our brains? Find Andrea and her firm on Social Media: LinkedIn --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
35:3526/09/2021
Fred Moore Learned to Make Himself Irreplaceable in His Job as a Magician

Fred Moore Learned to Make Himself Irreplaceable in His Job as a Magician

Corporate magician, speaker, emcee, and more Show notes and links: https://www.markgraban.com/mistake104 My guest for Episode #104 of the My Favorite Mistake podcast is Fred Moore, who has been a professional speaker and entertainer for the past 25 years, including roles as a corporate magician, event emcee, and more. Fred has done over 6,000 performances and presentations in 30 countries. In today's episode, Fred shares his “favorite mistake” story about putting himself in a position where he was “replaceable” at work. We'll hear about how he was fired from the beginning of a 9-month performing contract. What did Fred learn from this, for his own benefit and to help others learn from his experience? We talk about that and other topics including: Mistakes that happen as a stage performer? Things that REALLY throw you off? “How can I use my enemies and failure?” Virtual engagements — Pivots, mistakes, lessons? Certified Virtual Presenter? How did you get into magic? Fred's key lessons: Be irreplaceable, not a commodity Nobody cares more about you than you Wallowing in misery isn't that productive Haven’t failed if you learned something (videos) Find Fred on Social Media: Instagram LinkedIn Facebook YouTube --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
35:0823/09/2021
Dr. Cheryl Lentz: Running From the Failure of Trying to be a Top-Level Organist

Dr. Cheryl Lentz: Running From the Failure of Trying to be a Top-Level Organist

Author, speaker, professor Show notes: https://www.markgraban.com/mistake103 My guest for Episode #103 of the My Favorite Mistake podcast is Dr. Cheryl Lentz, “The Academic Entrepreneur.” She is a keynote speaker, faculty at five universities, publisher at The Lentz Leadership Institute She is the author of the book Failure Has No Alibi: Learning From the Lessons Failure Teaches. She had a podcast (still available for listening) called “Fail Faster, Succeed Sooner.” You can also watch her TEDx talk on the subject of failure. In today's episode, Dr. Cheryl tells her “favorite mistake” story about not being allowed to continue as an organ performance major in college. Why did she “run from that failure” to the point of abandoning music altogether? What would she have done differently and how does she help people “process failure”? What happens when we fail? Is failure an “f word”? --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
30:1720/09/2021
C-Level Execs Rolly Keenan and Mike Geller Both Learned From Mistakes

C-Level Execs Rolly Keenan and Mike Geller Both Learned From Mistakes

Chief Revenue Officer and Chief Technology Officer at Tegrita Notes: https://www.markgraban.com/mistake102 My guests for Episode #102 of the My Favorite Mistake podcast are two C-level executives from Tegrita, a marketing technology, strategy, and consulting firm based in Toronto. They are Rolly Keenan (Chief Revenue Officer) and Mike Geller (President and Chief Technology Officer) and they're two of the three authors of the book CMO to CRO: The Revenue Takeover by the Next Generation Executive. In today's episode, Rolly and Mike share their own separate “favorite mistake stories” from the consulting realm — related to Mike giving time away for free and how quitting a job helped Rolly be more authentic. We also chat about their book, their firm, “marketing automation,” and some mistakes that people make in that endeavor. --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support
44:1816/09/2021