‘’In times of trauma, we look to our leaders to support us.’’ – Katharine Manning. Katharine Manning has over 25 years of experience training and consulting on trauma and victimization. She is the author of The Empathetic Workplace: 5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job. As a senior attorney advisor with the Justice Department, for 15 years she counselled on victim rights in high-profile cases like the Boston Marathon bombing, the South Carolina AME church shooting, the Madoff investment fraud, and the case against Olympic Gymnastics team doctor Larry Nassar. In this episode, Katharine and Aoife discuss overcoming trauma at work, the psychological impacts of trauma and how best to practice empathy at work. Katharine and Aoife also explore trauma in the context of the COVID-19 pandemic, looking at how everyone is simultaneously navigating through various levels of trauma and hardship right now. Key points covered in the episode include: - An insight into Katharine’s professional background. - How the Me Too movement inspired Katharine. - What is trauma? - How to become an empathetic listener. - The LASER method - 5 steps to responding to trauma at work. - The key to communicating effectively. - Coping with the traumatic impact of the COVID-19 pandemic. - The effects of institutional betrayal and breaches of trust. - Psychological safety in the workplace. - Vulnerability in leadership. - The significance of talking the talk and walking the walk as a leader. - The importance of putting employee-friendly policies in place. - Ensuring staff are aware of support & resources available to them. - How to encourage your team to support one another. Now, President of Blackbird, Manning helps organisations prepare for and respond to the challenges they face involving clients and employees in trauma. She has trained thousands of individuals on compliance with their responsibilities to victims, and she teaches a course on victim rights at American University. Before her government service, Manning was an attorney in private practice representing Fortune 500 companies in class actions, insurance, and media cases. Connect with Katharine Manning: http://www.katharinemanning.com/ http://www.linkedin.com/in/katharine-manning/ http://twitter.com/kl_manning http://www.instagram.com/empatheticworkplace/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: Book Recommendation: The Empathetic Workplace by Katharine Manning http://www.katharinemanning.com/my-book/

Susan Ní Chríodáin founded Beyond the Numbers to work with teams and individuals in organisations who recognise that putting people first generates the greatest return. Her experience and business acumen stems from a wide variety of commercial and non-profit roles. Putting people first and looking beyond the numbers is a significant contributor to happiness in the workplace. In this episode, Aoife and Susan explore how Psychological Safety at work has a profound impact on the work environment - it enhances trust, creation, innovation, and performance. Key points covered in the show include: - An insight into Susan’s career background. - Seeing beyond the numbers and putting people first. - How Toxicity and negativity can spread throughout the workplace. - How to identify & deal with being in a psychologically unsafe environment. - The benefits to communicating effectively on a human level. - Building courage to deal with difficult conversations. - Finding Calm with inner turmoil and being comfortable with silence. - How we can learn and progress by allowing vulnerability & being open to feedback. - Establishing boundaries and making them visible & tangible. - Actions that leaders can take to implement a psychologically safe workspace. For over 20 years, Susan led and managed a wide variety of teams in Europe, Africa, Asia, in-person and remotely. An FD at 33 she learnt that to have an impact required you to be brave, bold and to build strong working relationships. Technical excellence wasn’t enough; putting people first was key. Susan has a practical, no-nonsense approach to understanding and helping others resolve issues no matter how intractable they might seem. Susan hosts a podcast Life Beyond the Numbers for people who are curious about having a more fulfilling work-life and are united in a belief of putting people first to let their uniqueness shine through in their work-life. Connect with Susan Ní Chríodáin: http://www.linkedin.com/in/susannichriodain http://www.beyond-thenumbers.com/ http://lifebeyondthenumbers.podbean.com/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: Toastmasters International, a non-profit educational organization that teaches public speaking and leadership skills through a worldwide network of clubs. http://www.toastmasters.org/ Book Recommendation: Nine Lies About Work: A Freethinking Leader’s Guide to the Real World by Marcus Buckingham and Ashley Goodall. http://www.amazon.com/Nine-Lies-about-Work-Freethinking/dp/1633696308/ 7 Questions to boost psychological safety at work – Dr Amy Edmondson http://www.inspirehub.com/blog/ask-these-7-questions-to-boost-psychological-safety-at-work

For more than two decades, Cali Williams Yost has been a leading authority on high-performance work flexibility. A visionary workplace futurist, strategist, and author, Yost is the Founder and CEO of the Flex+Strategy Group, a solutions company helping organizations unlock performance and engagement by reimagining how, when, and where work is done. In this episode, Aoife and Cali discuss how organisations have pivoted their businesses over the last year in response to the COVID-19 pandemic. Cali shares insights into how businesses recalibrated, looks at the contingency plan for moving forward, and discusses why remote working and flexibility within the workplace shouldn’t be feared. Key points throughout the show include: - Cali’s introduction to workplace flexibility. - The benefits of optimising flexibility in the workforce. - What makes a forward-thinking leader? - New methods of working and retaining culture. - A look at how businesses have adapted, and how they will innovatively move forward. - The barriers and opportunities that face businesses. - The importance of operational resilience, effective coordination, and management. - Leveraging technology and workspaces to boost productivity and collaboration. - The concept of Work + Life fit, setting boundaries and honouring employees’ realities. - How workplace flexibility can attract and retain local and global top talent. Called “one of the most sophisticated thinkers” on the transformation of work by The New York Times, Yost approaches flexible work transformation as a strategic business imperative. Her work is rooted in original research on the skills individuals need to leverage flexibility and take control of their work + life “fit” in order to do their jobs and manage their lives. She coined and codified her concepts on the flexible future of work in the empowering book, Tweak It: Make What Matters to You Happen Every Day, (Center Street/Hachette, 2013), and the critically acclaimed, Work+Life: Finding the Fit That’s Right for You (Riverhead/Penguin Group, 2004). Yost graduated with honours from Columbia Business School where she’s noted as an alumnus “Changing the World.” In 2018, she was named one of the global management thinkers “On the Radar” by Thinkers50, and she has been cited as one of Forbes’s 40 Women to Watch Over 40. Connect with Cali Williams Yost: http://flexstrategygroup.com/ http://www.linkedin.com/in/caliwilliamsyost/ Cali Williams Yost books: ‘Work + Life: Finding the Fit That’s Right for You’ http://www.amazon.com/gp/product/1594480656/ref=dbs_a_def_rwt_bibl_vppi_i1 ‘Tweak It: Make What Matters to You Happen Every Day’ http://www.amazon.com/gp/product/089296880X/ref=dbs_a_def_rwt_bibl_vppi_i0 Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast

‘’A network gives you reach but a community gives you power. Networks connect and communities care.’’ – Ted Rubin. Ted Rubin is a leading Social Marketing Strategist, Speaker, Photofy CMO... Author, Connector, Provocateur. In 2009 he started using/evangelizing the term ROR, Return on Relationship, (#RonR). Many people know Ted for his enthusiastic, energetic, and undeniably personal connection to people. In this episode, Aoife and Ted discuss the impact of creating a business community, and how empowering employees can motivate, instill greater trust and improve longevity as well as performance results. Key points covered in the episode include; - Ted’s introduction to business, working on Seth Godin’s start-up and his shift from sales into marketing. - Empowered employees power your brand. - Identifying your core values and showing the human side to your business. - How negative feedback or criticism can bring opportunities. By giving your employees or customers a voice, you can act on their feedback. - Seeing employee creative content as a resource for reach. - How work and home life can be interlinked. - The benefits of creating a business community. - Developing a pre-approval process for content. - The attitude of putting people first, rather than profit. - A look into how the working world is shifting. - Ted’s personal views on hiring techniques. - The impact of the pandemic and the lessons we can carry forward. Ted was Chief Social Marketing Officer (a title he created in 2011) of Collective Bias, and a principal shareholder until the 2016 acquisition by Inmar. In the words of Collective Bias Co-Founder John Andrews... "Ted, you were the vision, heartbeat, and soul of Collective Bias, thank you for building a great company. From innovations like CB. Socially to the amazing relationships you built with the blogger community, clients, and employees, you drove the epic growth.’’ Connect with Ted Rubin: http://www.TedRubin.com http://www.linkedin.com/in/TedRubin/ https://twitter.com/TedRubin Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources – Ted Rubin Books : Return on Relationship How To Look People In The Eye Digitally The Age of Influence: Selling to the Digitally Connected Customer Available now on https://tedrubin.com/books/

Dan Norenberg is a thought leader, advisor and coach to senior leadership teams. Dan improves leadership performance and organizational results through a system called Executive Ownershift, a top down, team of leader’s approach to breakthrough growth. Most leadership teams are a collection of highly talented and experienced professionals, yet the majority of these teams don’t play at their best. When leadership teams don’t play at their best, this hurts the entire organisation. Dan’s work enables leadership teams, and everyone that reports to them, to raise their game. In this episode Aoife and Dan discuss the value of effective leadership and look at how businesses can transform and achieve great results through Executive Ownershift. Key points covered include: - An insight to Dan’s personal and professional journey. - The surprising success rates of strategies. - The importance of understanding culture and the operational function of the leadership team. - How meetings can have a positive impact on performance and accountability. - The organisational roadmap and the 5 C’s – Clarity, Connection, Collaboration, Contribution and Consequences. - Discussion on Actors -VS- Authors. - Executive Ownershift – how slight changes can make a big impact. - The benefit of opening safe spaces to allow vulnerability and honest communication within the workspace. Dan worked years in front line leadership roles before becoming a consultant and has degrees in psychology and criminology. He is a Narrative Coach™ Certified Practitioner and a certified coach for Marshall Goldsmith’s Stakeholder Centered Coaching Programs. Norenberg is a member of the Society for the Advancement of Consulting, the Million Dollar Consultant’s Hall of Fame and the Marshall Goldsmith 100 Coaches Europe program. Connect with Dan Norenberg http://www.dannorenberg.com Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: Book recommendation: Executive Ownershift: Creating Highly Effective Leadership Teams by Dan Norenberg http://www.dannorenberg.com/

Paul Walker is currently the Chief Commercial Officer at Consumer Intelligence, the independent voice of insurance and retail banking, helping businesses see the world through the eyes of the consumer. Paul is a senior business leader who has a track record of empowering people to thrive as part of trusting, inclusive, autonomous and accountable workplace cultures. In this episode Aoife and Paul discuss the strength in vulnerability and how this attribute can lead to less pressure, stronger meaningful relationships and great achievements. Key points covered include: - What is vulnerability and how it is personal to each individual. - Building meaningful relationships at work. - The impact of human connection - opening yourself up and presenting your human side. - Putting perceptions aside and people first. - Freely being an authentic doer and removing your armour. - How vulnerability can help you become an effective leader. - Self-actualisation and being content with yourself. Staying true to you rather than striving for perfectionism and focusing on leading to please. - The line between vulnerability and oversharing. Paul consistently builds high-performance, multi-disciplinary teams which deliver results across countries and cultures. With a career spanning over 25 years, living and working in numerous countries, including Russia and Turkey, a core component of success has consisted of people becoming the very best versions of themselves. Career highlights have included transforming loss-making business units to profit, whilst leading significant gains in both customer and employee engagement; building a team of senior client leaders globally and developing a reputation for world class engagement with the people in his teams. Connect with Paul Walker: http://www.linkedin.com/in/paulwalker73 http://www.consumerintelligence.com/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: Book recommendations: Meditations by Marcus Aurelius http://www.amazon.co.uk/Meditations-Marcus-Aurelius/dp/1470089734 The Chimp Paradox by Professor Steve Peters http://chimpmanagement.com/

Lucinda Carney is a Chartered Psychologist with 20 years Corporate HR experience. She is considered a thought leader in a range of people management and change related business topics. In this episode, Aoife and Lucinda discuss how to lead effectively through change and look into how businesses have adapted over the last year. Key points covered in the episode include; - Culture change within the workplace. - A look into the Kubler-Ross transition curve and the journey individuals embark on when faced with transition. - The importance of clear communication and empathy through challenging times. - The managerial role and how to handle modifications within an organisation. - Embracing change and flexibility. - An insight to the perform program. Lucinda is the Founder and CEO of Actus Performance Management Software which was launched in 2009 and has since gone from strength to strength with more than 70,000 users across the globe. Lucinda is an accomplished Speaker, Consultant and Coach. She was named ‘Everywoman Tech Entrepreneur of the Year in 2016’ and ‘Winner of one of the UK’s top 10 Women in Business 2020’ by Business Game changer magazine. Lucinda hosts the No 1 ranking Podcast ‘The HRUprising’ and her book “How to be a Change Superhero” was published in May 2020 reaching number one bestseller status in multiple Amazon categories. Lucinda’s accreditations and skills: Chartered Psychologist and CIPD Henley Certificate in Coaching Level ‘A’ & ‘B’ Testing NLP Practitioner SHL 360 feedback accreditation Design and delivery of Assessment Centres Lucinda is qualified in various psychometrics including MBTI; OPQ; Firo-B; SDI; Belbin and Insights. Connect with Lucinda Carney: http://www.actus.co.uk http://www.hruprising.com/ http://www.hruprising.com/hr-podcasts/ http://www.twitter.com/LucindaCarney http://www.instagram.com/lucinda_hruprising/ http://www.linkedin.com/in/lucindacarney/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://www.twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: http://www.cleverism.com/understanding-kubler-ross-change-curve/

Following a long and successful corporate career having worked in a variety of customer facing, team leadership and senior business management roles, Seamus experienced at first hand the stresses and strains of living in an increasingly busy world. In this week’s episode, Aoife & Seamus discuss the importance of listening to our bodies and making significant lifestyle tweaks to enhance our quality of life, performance and overall harmony. Key points covered in the episode include; - The impact that stress has on our clarity of mind. - Influence of Modern Lifestyle Behaviours. - Busyness and losing the sense of balance. - The importance of taking breathers and time outs to reconnect with our self. - Behavioural skills. - Understanding our stressors & warning signs. - The concept of emotional intelligence. - The power of self-alignment, labelling our feelings, acceptance and diffusion techniques. Seamus became convinced that the rate of change and the pressure many people were experiencing in their daily lives was simply unsustainable and having a detrimental impact on an increasing number of people’s quality of life and overall health. In Seamus’ case, he noticed trigger signs and felt less happy within himself. With this in mind, Seamus made lifestyle changes which led to a much happier life balance. With this success, Seamus turned his attention to helping others make similar life-changing tweaks. Seamus completed BA Humanities and MSc Health Psychology on the way to founding Powering Health. Seamus is now using his experience and his knowledge to help people take back control and restore their ideal life balance in a very deliberate and proactive way. Connect with Seamus Power: https://poweringhealth.ie/ https://www.linkedin.com/company/poweringhealth Connect with Happier at Work host Aoife O’Brien: https://happieratwork.ie https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast Resources: We Add Heart: Heart focused breathing meditation (every Wednesday at 8.15pm) https://www.eventbrite.co.uk/e/weaddheart-dublin-lucan-online-tickets-101659121168 Book recommendation: Emotional Agility by Susan David https://www.susandavid.com/ Book recommendation: Emotional Intelligence by Daniel Goleman https://www.danielgoleman.info/ Book recommendation: Think Like a Monk by Jay Shetty https://thinklikeamonkbook.com/

Peter Connolly is a Workplace & Lifestyle Occupational Therapist with 16 years clinical experience specialising in sustainable high performance, mental wellbeing & burnout prevention. In this week’s episode, Aoife & Peter discuss mental wellbeing, lifestyle awareness and the ability to stay in contact with the present moment even throughout testing times. Key points covered in the episode include; - An introduction to Psychological flexibility. - Occupational health – focusing on what you need and want to do. - Early intervention & prevention. - The importance of cultivating compassion for our self and for others. - Being kind to our mind and opening ourselves to nourishing experiences. - Staying grounded throughout challenging times and focusing on what matters most. - Understanding the impact of the mind. - The knowing-doing gap. - The power of practice, repetition and visualisation. - Observing your inner dialogue without any judgement. The FITMINDS program is the first online membership program of its kind, with two packages: FITMINDS Community, with a focus on Mental Wellbeing & Prevention. High Performance with a focus on Sustainable High performance & Mental Wellbeing in Sport, Business & Arts. Peter has previously worked at South London & Maudsley (SLAM), Saint John of God Hospital, Saint Patrick’s hospital. Peter currently provides clinical input to the Dean Clinic (ST Patrick's hospital) & is trainer with Mental health First Aid Ireland. He has written for RTE lifestyle, appeared on the TV show Operation Transformation & contributes regularly on radio and media outlets. Connect with Peter Connolly https://lifestyleawareness.ie/ https://www.facebook.com/lifestyleawareness.ie https://www.instagram.com/lifestyleawarenessirl/ https://twitter.com/lifestyleawirl https://www.linkedin.com/in/peter-connolly-9b214a10b/ Connect with Happier at Work host Aoife O’Brien: https://happieratwork.ie https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast Resources: https://jeffreypfeffer.com/books/the-knowing-doing-gap/

In this fascinating episode Aoife is joined by Elevate Now founder Nausheen Saumtally. Nausheen is a coach, mind-set trainer and a certified DISC behavioural analysis consultant. Aoife and Nausheen discuss the basics of the DISC model, how it can be used to help us understand our behavioural mode and in turn become greater communicators and leaders. Key points covered in the episode include: - The concept of Life Harmony. - An introduction to the DISC Analysis. - A breakdown of the four personality behavioural styles – Dominance, Influencing, Steadiness and Compliance. - The benefits of using the DISC tool for yourself and for others. - Increasing your self-awareness and zoning in on your key strengths. - The Golden Rule VS the Platinum Rule. - Learning to understand what you truly want and how to move forward with less stress. Hailing from a business development background with Microsoft and as a corporate coach & trainer, Nausheen has worked with a wide range of leaders, helping them transform their businesses and performance for optimal outcomes. She is passionate about personal development, with focused attention on mind-set, self-discovery and communication. Nausheen’s driving purpose is to be a catalyst for change, action and positivity through Elevate Now. Join in on the conversation on social media and let your host Aoife know – what is harmony for you in your life? Connect with Nausheen Saumtally: https://www.elevate-now.ca/ https://ca.linkedin.com/in/nausheen-saumtally-b6970590 Connect with Happier at Work host Aoife O’Brien: https://happieratwork.ie https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast

Aaron Burnett is the CEO and founder of Wheelhouse Digital Marketing Group, a fast-growing digital marketing agency recognised by Inc. Magazine as one of the best places to work in the United States. Aaron joins us in this episode for an in-depth look at how he has cultivated and built a thriving company based on an unwavering focus on helpfulness, generosity and joy. Key points covered in the episode include: - The variances of expectations between our personal life and work life. - Being guided by values of helpfulness, generosity, stewardship, trustworthiness and joyfulness. - Agency perspective and breaking away from traditional agency normalities. - Twin Mission – being the best business partner for clients as well as the best working environment for employees. - Making a positive impact on your employee’s professional journey roadmap. - Practices put in place to enhance the wellbeing of employees. - A look into Wheelhouse’s Joy fund and how it brings people closer and causes a positive ripple effect within the organisation. - How Covid impacted the company and their coping mechanisms. - The importance of communication with staff during challenging times. - How the good in what we do can truly makes us happy. Wheelhouse is the culmination of Aaron’s experience and commitment to values-driven decision making. It’s a story told through performance, such as the 50 percent year-over-year growth the company has enjoyed for the past five years–all through referrals from delighted clients. Prior to Wheelhouse DMG, Aaron was president of Produxs, a UX design firm (acquired by UpTop), was founder of Nuevas Fronteras, the first telecommunications service aggregator serving the Hispanic community in the U.S., SVP Marketing for Speakeasy, VP of Marketing for NetMotion Wireless and VP of Sales & Marketing for AT&T Wireless. Connect with Aaron Burnett: https://www.wheelhousedmg.com/ https://www.linkedin.com/in/aaronburnett/ https://twitter.com/aaronburnett Connect with Happier at Work host Aoife O’Brien: https://happieratwork.ie https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast Resources: Inc magazine - https://www.inc.com/ Book recommendations: The Art of Possibility by Benjamin Zander and Rosamund Stone Zander https://www.benjaminzander.org/shop/?_sft_category=books The Go-Giver by Bob Burg https://thegogiver.com/

Leang Chung is the Founder & CEO of Pelora Stack, HR strategist, speaker, career coach, instructor, and learning content designer. Throughout her career spanning 15+ years as an HR executive and trusted advisor, she partnered with business leaders to lead and scale transformational changes. In this episode, Leang and Aoife discuss how women of colour can amplify their visions and prepare to levitate their careers. Key points covered include: - Challenges & barriers women of colour face in the workplace. - How to utilise your strengths to get you from A to B in your career roadmap. - How to break through your resistance barriers. - The importance of focusing on your strengths and how to leverage them to help you move forward. - How your purpose will motivate you. - The significance of setting a project plan and celebrating each of your victories. Leang holds an M.A. degree in Organizational Psychology from Columbia University with a specialization in Change Leadership. Leang is also on the board with the Global Connections for Women (GC4W). Growing up with limited resources, she experienced what it’s like to be underestimated and the importance of access in order to get ahead. Coaching, mentoring and helping other underestimated people succeed is what drives Leang. Connect with Leang Chung: https://www.linkedin.com/in/leang-chung-pelorastack/ https://www.pelorastack.com/ Connect with Happier at Work host Aoife O’Brien: https://happieratwork.ie https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast Resources: Book recommendation: ‘How Women Rise’ by Sally Helgesen and Marshall Goldsmith https://www.howwomenrise.com/

Effective communication is an essential tool for any business and more so than ever right now as many of us are still working remotely as the 1-year pandemic mark approaches. Not only does communication help build relationships and collaborations within the organisation; it too enhances employee engagement, morale and performances. In this episode Happier At Work host Aoife O’Brien chats to communication advisor Aden Nepom to discuss; - What is communication & why is it a vital tool? - To assume good intent of communicators. - Practical tips & tools to positively enhance your work environment. - The importance of building trust within your team, and for your staff to be understood & heard. - Understanding behaviours and how to gauge communications and body language. - How to prepare for tough conversations. - Positive conflict within the workplace. Aden Nepom is the host of The Changed Podcast, a Senior Facilitator for On Your Feet Improvisation for Business, and President of the Art of Change - Skills for Life. She helps people to navigate our ever-changing world by coaching skills and exploring habits that develop people into stronger collaborators, better business partners and more influential communicators. She has worked with worldwide renowned clients including Dell, Nike, Lockheed Martin, IAAP, the Federal Reserve Bank, Uber and more. Aden is also an internationally touring Improv Theatre performer and teacher. When not working with clients, you might catch her in ridiculously entertaining (sometimes heartfelt, sometimes hilarious... sometimes both!) shows like USS Improvise the Next Generation the Musical, B.A.B.E. Presents "I Love Musicals" a fully improvised 1950's sitcom-musical, or Manacle: Improvised Love Stories - a show in which Aden and real-life husband Eric convert audience stories into improvised One Act plays. Connect with Aden Nepom: http://www.artofchange.com/ http://thechangedpodcast.com/ http://www.facebook.com/TheArtofChangePage http://www.linkedin.com/company/artofchange http://twitter.com/TheChangedPod http://www.instagram.com/speakingofcommunication/ Connect with Happier at Work host Aoife O’Brien: http://happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: The Curse of Knowledge, tappers and listeners study - http://hbr.org/2006/12/the-curse-of-knowledge

Director of the InsideOut Charter, Sarah Restall and host Aoife O’Brien discuss the importance of mental health and wellbeing within the workplace. A selection of key points covered in this captivating episode include; - Focus on engagement with senior leaders & the importance of having them on board to enhance a happy and balanced work environment for all. - How a business ethos has a ripple effect throughout all levels of the company hierarchy. - Business leader communication strategies and the significance of setting positive examples for employees. - Sarah shares her personal insights on the effects ill health can have on a business. - It’s not too late for change. Sarah provides preventative tips, tricks and tools that companies can put into place right now to improve workplace morale & wellbeing. Sarah Restall has a background in supporting senior leaders to take meaningful action to create mentally healthy working environments. The InsideOut LeaderBoard supports wellbeing in the workplace by eliminating the stigma associated with mental health problems with a focus on engaging Senior Leaders. With a wealth of experience gained working for Mind on the Time to Change Employers Team, her background includes offering expert consulting, coaching and support. Sarah designs and delivers presentations and has an impressive history of delivering to external forums as a passionate keynote speaker, panellist and panel facilitator. Connect with Sarah Restall: http://www.inside-out.org/ https://www.linkedin.com/in/sarah-restall-%F0%9F%92%99-9541782a/ Connect with Happier at Work host Aoife O’Brien: http://www.happieratwork.ie http://www.linkedin.com/in/aoifemobrien http://twitter.com/HappierAtWorkHQ http://www.instagram.com/happieratwork.ie http://www.facebook.com/groups/happieratworkpodcast Resources: https://www.formscore.today/

Clare Kennelly, founder of Inclusive Cork and Inclusive World Training and Aoife O’Brien discuss what is disability and the importance of disability inclusion within the workplace. In this in-depth episode, Clare opens up personally and professionally about disability along with her own vision impairment and covers; - Behaviours towards disability. - Shines a light on how companies are limiting themselves from a wonderful pool of talent. - Offers wonderful tips on how businesses can do better by implementing inclusive practices. Clare provides interactive and E-learning courses for Diversity and Inclusion. Within 30 years of educating and training, Clare has worked with students with varying disabilities and detected that even though they were succeeding in education, they were subsequently met with obstacles when it came to seeking work placements and employment opportunities. A passionate activist with a goal to making businesses leaders in inclusion, Clare has broken down many barriers within Ireland and since shifting her training online due to the pandemic, Clare is now providing highly sought after training & educational services to develop disability confidence within businesses on an international level. Clare is the creator and presenter of the DisruptAbility podcast, an educational and information platform for employers, employees, professionals and parents/guardians to highlight the barriers and opportunities for employing people with disabilities. Inclusive Cork and Inclusive World Training were established to respond to the Disability Employment gap and support organisations in understanding "Disability in the 21st Century". Connect with Clare Kennelly: https://inclusivecork.ie/ https://www.facebook.com/inclusivecork https://www.twitter.com/inclusivecork https://www.linkedin.com/in/clare-kennelly DisruptAbility Podcast on Youtube with captions: https://www.youtube.com/channel/UC11H-9rYCOmQN7r_eBfMBFw DisruptAbility podcast is also available on; • Soundcloud • Spotify • Itunes Inclusive Word Training course - https://inclusive-world.teachable.com/courses Connect with Happier at Work host Aoife O’Brien: https://happieratwork.ie https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast Resources: The Valuable 500, founded by Caroline Casey. A global movement putting disability on the business leadership agenda. https://www.thevaluable500.com/

Kelly Hartman and Aoife O’Brien speak about what it means to really be yourself at work. We talk about being honest, being bold, and being who you are. Kelly shares some tips on how to show up as your truly authentic self by being around people who bring out the best in you. Always create a judgement-free zone, accept that you’re not going to be liked by everyone, but that this gives you more time to connect with people you truly connect with. There’s no one-size-fits-all approach. Be self-aware about your needs, and find the courage to voice those needs. Kel Hartman is the Chief Wellness and Engagement Officer at Flywire. She is passionate about empowering both Flymates and the business to reach their full potential. Kel has more than 20 years of experience in organization development, cultural change, wellness, talent management and acquisition, executive learning and development, remuneration, succession planning, and employee relations. A true global citizen, Kel has worked all over the world, including Australia, Africa, Europe, Asia, and the United States, and has traveled to more than 95 countries. She is a qualified executive coach, has raised more than $20,000 for charity through two photography exhibitions, helped implement an NGO in West Africa, and has written and performed her own play. Kelly’s links: https://www.flywire.com https://uk.linkedin.com/in/hartmankelly Aoife’s links: https://happieratwork.ie https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast

Lasse Rheingans and Aoife O’Brien speak about the 5 hour work day and what this means for the future of work. Lasse shares some key insights and practical tips from his own experience. We talk about things like what productivity means, what rules you can put in place to become more focused at work, outcomes versus outputs, automation, why it’s important to be happy at work, the concept of ‘urgency’. Lasse is a media science expert, holding a Bachelor of Arts in media production and a master’s degree in „interdisciplinary media sciences“. In 2017 he introduced the 5-hour working day at his company while honouring existing salaries and holiday entitlements. He believes that ‘work’ should neither be a question of location, nor can it really be measured in time; it’s the result that truly matters. To cope with today’s challenges he believes we should focus on people, their wellbeing, and their personal growth. He is committed to promoting digital and cultural change in people’s minds – to successfully overcome growing social problems in this uncertain world. Lasse is in constant pursuit of making a contribution to the change he wants to see in the world, of bringing people together and make people’s life better, of being a leader or mentor his younger self would have wished for. In 2018 he was rewarded the 2nd place of the „Chefsache Award“, in 2019 he won the „XING New Work Award“ and published his book „The 5-hour revolution“ (Campus, Germany), in 2020 he placed second for the „HR Personalwirtschaftspreis“, in 2021 his company was certified by the Fair Pay Initiative and also the „NEW WORK Arbeitgebersiegel“. He is married and a father of two, living and working in Bielefeld, Germany. Lasse’s links: https://www.ted.com/talks/it_s_time_to_rethink_work_lasse_rheingans_tedxkassel https://www.facebook.com/RheingansBielefeld https://www.instagram.com/lasse.rheingans/ https://www.twitter.com/pixelkoenig https://www.linkedin.com/in/lasserheingans/ Aoife’s links: https://happieratwork.ie https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast Resources: Dropbox Blog: https://blog.dropbox.com/topics/work-culture/haltung--the-german-answer-to-happier--healthier-virtual-work Rheingans: https://rheingans.io Simon Sinek, The Millennial Question: https://www.youtube.com/watch?v=vudaAYx2IcE Vouchercloud study: https://www.vouchercloud.com/resources/office-worker-productivity Cal Newport Deep Work (book) https://www.calnewport.com/books/deep-work/

Bhushan Sethi and Aoife O’Brien speak about the future of work. With everything happening in the world right now, Bhushan shares some key insights and practical steps you can take today to make work better for everyone. We cover topics such as the health and wellbeing of employees, mental health and wellbeing, vulnerability in leadership, outcomes versus outputs, worker preferences, leadership role-modeling, issues around bias, inequality and white privilege, working collaboratively, and four key areas to focus on right now. Bhushan is the joint leader of PwC’s Global People & Organization practice, where he shapes and drives the firm's global network strategy across its 11000+ practitioners in 150+ countries delivering standalone and integrated solutions across people strategy, technology, process and risk & compliance. Demonstrable track record of working with business leaders to define and implement organization & workforce strategies which enable sustainable business, financial, regulatory and customer outcomes. Award winning thought leader and media spokesperson on topics including “future of work”, culture, workforce strategy and diversity & inclusion. He has recently featured in WSJ, Bloomberg, CNBC, Yahoo Finance, New York Times, American Banker and HR Digest. Current member of T20 “Future of work task force” and World Economic Forum Council on Skills and Education, having previously served on WEF Equality & Inclusion Council. He currently resides in New York City and has lived and worked in Europe, Asia and the US. Bhushan’s links: https://www.linkedin.com/in/bhushansethi1 Aoife’s links: https://happieratwork.ie https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast

Aoife Mollin and Aoife O’Brien speak about fitting in at work. Aoife Mollin shares her research on job satisfaction in remote working teams, which ultimately led to a finding of the importance of ‘fit’. We discuss needs satisfaction, with a focus on autonomy and flexible working, as well as trust as a key component of a well functioning team. We talk about culture, communication and what makes for a great remote working environment. Aoife Mollin helps senior & middle managers who are dissatisfied in their careers to uncover a high impact plan to a more satisfied & successful career, without the stress. She combines this with supporting leaders to lead effectively in a way that works for their organisation and themselves. This results in confidence, satisfaction & success in their role as a leader. Having over 15 years consulting experience working across industries within both the private & the public sector, she spent over 10 years in management consultancy, delivering change programmes in large organisations. Working within organisations on change programmes, her focus was on supporting people through the change which was sometimes being imposed on them. Combining this consulting experience with training and coaching skills, allows her to challenge individuals to understand how they can work through change to contribute more effectively to organisational performance, while enjoying work. She delivers both 1:1 coaching & group leadership development programmes. She holds a Masters in Applied Positive Psychology & Coaching Psychology (MAPPCP); a European bachelor of Business and Legal Studies, a diploma in Corporate and Executive Coaching and a diploma in Small Business Coaching. She is a member of the International Coaching Federation (ICF) and the Irish Institute of Training & Development (IITD). She was a finalist for the 2016 ICF Ireland Coach of the year award & is a qualified DISC practitioner. Investing in her own belief of lifelong learning, she is currently working towards PCC ICF Certification. Aoife Mollin’s links: https://www.linkedin.com/in/aoifemollin/ https://amaresults.com Aoife’s links: https://happieratwork.ie https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast

Zoe Routh and Aoife O’Brien speak about leadership and self-awareness, the importance of understanding yourself in order to become a better leader. Sometimes power can impact on our humility, and we lack empathy, compassion and service to others - the reason we became leaders in the first place! It’s important to be aware of our triggers, observe ourselves without judgement. Two critical areas of self-awareness are covered: feedback; and self-reflection. We touch on the importance of giving feedback, how to give feedback effectively, and there are several self-reflection prompts you may want to jot down! Zoë Routh is a leadership expert specialising in the people stuff. She shows leaders and teams struggling with office politics and silos how to work better together. She has worked with individuals and teams internationally and in Australia since 1987. From the wild rivers of northern Ontario to the remote regions of Australia, Zoë has spent the last thirty years showing teams how to navigate the wilderness of people stuff. Zoë is the author of four books: Composure, Moments, Loyalty, and People Stuff - Beyond Personalities: An advanced handbook for leadership, released July 2020. Zoë hosts the Zoë Routh Leadership Podcast, dedicated to all things people in leadership. Zoë is an outdoor adventurist and enjoys telemark skiing, has run 6 marathons, is a one-time belly-dancer, has survived cancer, and loves hiking in the high country. She is married to a gorgeous Aussie and is mother to a geriatric garden-wrecking chook. Zoe’s links: https://www.zoerouth.com https://www.facebook.com/zoe.routh https://twitter.com/zoerouth https://au.linkedin.com/in/zoerouth https://www.instagram.com/zoerouth/ Aoife’s links: https://happieratwork.ie https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast

Shane Twomey and Aoife O’Brien speak about the distributed hybrid workforce, focusing on how to manage people in this new world of remote (working from home, wfh) and office working. We cover why it’s important to manage staff on outcomes, not inputs, and how to make that change. Shane speaks about “being deliberate” in your actions, and the three key dynamics within an organisation - social dynamics, power and influence, and creative dynamics. What are you doing to make sure your people are thriving? Shane Twomey is a senior Organisation, Change and Management Consultant with over 25 year’s experience in Multi-national, Indigenous and Public Sector environments. He is experienced in providing a range of organisation solutions including Organisation Design & Development, Organisation Change and Executive Coaching. Prior to moving into consultancy, Shane worked in a range of Senior Human Resources roles with numerous blue chip organisations including Maxtor, where he had a European brief, Siemens, where he was responsible for implementing Strategic HR, and Viridian Power & Energy, where Shane developed a commercial HR Framework. A Fellow of the Chartered Institute of Personnel & Development, Shane holds a Masters in Human Resources from the Michael Smurfit Graduate School of Business. He is a Registered Coach with Henley Management School, is a Chartered Member of the Institute of Management Consultants & Advisors and a member of the Institute of Directors. Shane’s links: LinkedIn: https://www.linkedin.com/in/shanetwomey/ Website: www.organisationdynamics.ie Aoife’s links: https://happieratwork.ie https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast

Karin Tischler and Aoife O’Brien speak about flexible working, specifically job sharing, and the impact this has on gender equality. We cover topics such as the gender pay gap, transferable skills, top sharing (a new concept to me!), the importance of role models, unpaid care work. We also touch on the difference between the US and Europe, and Karin shares some wonderful examples from SAP. Karin Tischler is the founder of Emily’s Path Consulting, promoting flexible working methods to create a more diverse workforce and increase gender equality. She is a speaker, researcher and podcast host of “Job Sharing And Beyond” – talking to international experts about job sharing, reduced work hour weeks, father networks, professionals returning from unpaid care work and much more. A returner herself with a master’s degree from the University of Oxford and a focus on professional research and consulting, Karin utilizes her European & German background to raise awareness of this untapped part of the workforce, to share innovative solutions and to create international collaborations. She is also a co-host of LinkedIn Local in Vancouver, a global volunteer initiative to organize networking events focused on human connections. Karin’s links: LinkedIn: https://www.linkedin.com/in/karin-tischler/ Facebook: https://www.facebook.com/EmilysPathConsulting Instagram: https://www.instagram.com/karintischlerbc/ https://www.instagram.com/jobsharingandbeyond/ Twitter: https://twitter.com/karin_tischler https://twitter.com/JobsharingByond Website: https://emilyspath.ca/ My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast

Helen Joy and Aoife O’Brien speak about first time managers, and answer the question: what makes a great manager? In this current Covid world, we cover the non-verbal cues and how to check in with people to make sure they’re doing ok. Traditionally the role of the manager has been to make sure that stuff gets done, now it is more focused on getting the best out of people. We talk about the key skills required to be an effective manager, such as communication, including setting clear expectations for the role of the manager, emotional intelligence (self-awareness, self-management in particular), flexibility, adaptability, critical thinking and coaching. Helen passionately believes that we are all capable of creating a motivating and inspiring workplace if we want to do so. She is passionate about Leadership and Management Development, particularly aspiring and new managers. She led and developed teams within operational and support environments to achieve results through formal/informal training and coaching. Helen has held senior operational and training roles in the recruitment industry and has a clear understanding of the need to balance commercial realities and results with people development. Helen's expertise lies in enabling businesses to grow from the inside out by working with managers to create inspired, motivated, top-performing teams. Helen’s links: LinkedIn: https://www.linkedin.com/in/helenjoyleadershipgrowth/ Facebook: https://www.facebook.com/PeopleSparkltd Website: http://www.people-spark.co.uk My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/HappierAtWorkHQ https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast

Katharine Slattery and Aoife O’Brien speak about mentoring: the difference between mentoring and coaching; the benefits of mentoring specifically; what makes an effective mentoring programme. We also talk about the preparation needed for both the mentor and the mentee when it comes to designing and delivering an effective mentoring programme. Katharine Slattery established Mentoring Resources in 2012, to design and deliver in-person and eLearning training programmes for mentors and mentees participating in mentoring programmes in professional, educational and community settings in Ireland. Katharine believes in the power of mentoring in providing an additional level of support for those going through a time of transition and challenge - whether that is starting off in a new level of education, beginning a new role, or striving for professional or personal development. Mentoring Resources also design, implement and manage mentoring programmes for small and large-scale organisations in Ireland. Katharine has worked with several Irish Higher Education Institutions, corporate sector and community sector clients, and other organisations such as the HSE, HIQA and the Law Society of Ireland, and has seen first-hand the benefits to mentees, mentors and the organisation in which mentoring is embedded. Katharine is a member of the European Mentoring and Coaching Council and the Women’s Inspire Network. Katharine holds a B.A. and M.A. in English Literature from the Queen’s University of Belfast, as well as a Professional Practice Certificate in Training Development & Delivery from the Irish Institute of Training and Development. She has just begun a post-graduate Diploma in Business in Executive Management. A mentor provides three Ss – a safe pair of ears, a sounding board, and a source of possible solutions. Amid the noise and competing demands of a workplace environment, it’s not hard to see how the opportunity to have those ears, that sounding board and that source of help could make you ‘Happier At Work’. Katharine’s links: Twitter: https://twitter.com/Trainer4Mentors LinkedIn: https://www.linkedin.com/in/katharineslattery/ Website: https://www.mentoringresources.ie/ My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast

Garima Gupta and Aoife O’Brien speak about how HR can implement better self-care practices. HR tend to be the ones looking after everyone else, which can lead to increased levels of burnout within the team. We discuss how HR should be the ones to put on their own oxygen mask first and Garima shares some very practical tips on how to make that happen. The advice she shares is applicable not only to HR, but to anyone working in an organisation and who could do with learning ways to deal with burnout and overwhelm. Garima Gupta- People Geek & Continuous Learner When the whole world is silent, then even one voice becomes powerful. - Malala Yousufzai “Your voice matters” no matter who you are and where you are. I had come to this realization as a young adult but somewhere in my career I felt the need to conform and to be politically correct and spoke my truth more diplomatically. I was told that I need to add more please and thank you. Somewhere I lost my voice in all this. But I found my voice again and more importantly the courage, it requires to use it, a few years back, after a coaching session. I have since been speaking, within and outside my organization about Inclusion, Equity and using your voice, to share my unique perspective of working with a global workforce in constantly changing environments I have been working as a Global HR leader for over 15 years, across industries and geographies (India, China, Australia, Sub-Saharan Africa, USA, UK and Central American countries). Over these years, I have been having robust conversations about the future of work, creating a better employee experience and investing in talent. Garima’s links: LinkedIn https://www.linkedin.com/in/garimagupta-shrm-scp/ My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast

Casey Ryals and Aoife O’Brien speak about his new book Last to Least. Casey shares some wonderful insights about how we can lead ourselves better. Leadership books often cite the importance of leading ourselves before we can lead others, however they don’t address the way to do this. Casey wants to share with the world this new way of thinking and being. He encourages us to make decisions based on our character, or who we are (want to be!) rather than rash decisions and instant gratification. His framework starts by looking at the purpose (why), then the ‘who’ (identitity), before addressing the ‘how’. Casey Ryals, most recently, is the author of the new published book, Last to Least. For the last decade Casey has helped clients THINK about possible future outcomes, DECIDE how to plan, and MAKE the next wise move. For 7 straight years his insurance agency has been #1 in production in the entire company. He also has a paving and grading company, Ryals Brothers, that just became a million dollar business after only 2 years. But most importantly, Casey is a husband to Alli, a dad to 3 daughters, and a servant leader in his community for the next generation. Casey’s links: Website Instagram http://www.instagram.com/jcaseyryals LinkedIn https://www.linkedin.com/in/casey-ryals-8806b721/ Personal FB https://www.facebook.com/casey.ryals.9 YouTube https://www.youtube.com/channel/UCTrKsVMqSmsj9pWRy0U87MA My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE https://www.instagram.com/happieratwork.ie https://www.facebook.com/groups/happieratworkpodcast

Pattie Grimm and Aoife O’Brien speak about empowering women at work. Recent studies from McKinsey & Lean In and IBM show that one in four women is considering leaving or stepping back from work duties due to Covid-19. This particularly impacts on women in leadership positions. In this podcast, we discuss ways for women to empower themselves as well as others. Pattie Grimm shares her 5 step approach: 1 Be Strong; 2 Stand Up; 3 Stand Out; 4 Put Yourself First on your List; 5 Rise Up. We speak about supporting not sabotaging other women, business strategy, and returnship programs. With over 25 years of experience, Pattie is an empowerment expert for organizations, leaders, and women. Her presentations/interviews are empowering, educational, and engaging. Pattie was a senior leader for several Global Fortune 100 companies. She owns a company focused on empowering women to be the best they can be. She is an author/speaker/ podcast guest/trainer/coach/ women’s advocate. Pattie was recognized by Executive Women’s Association, Who’s Who in Women’s Leadership. Women of Influence and the State of California. She is the author of Quiet Women Never Changed History – Be Strong, Stand Up and Stand Out – “Let’s Go Kick Some Glass.” Pattie’s links: Website www.advantage-training.com Twitter https://twitter.com/pattie_grimm Instagram https://www.instagram.com/pattie_grimm/ LinkedIn https://www.linkedin.com/in/pattie-grimm/ Personal FB https://www.facebook.com/pattie.grimm Business FB https://www.facebook.com/womenkickingglass2 Book offer https://www.womenkickingglass.com/book for only $10.00 including over $200.00 in free bonuses and free S & H. (Free S & H only available in the US). Book is available outside the US on Kindle @ https://www.amazon.com/Quiet-Women-Changed-History-Strong/dp/0692742417 My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE https://www.instagram.com/happieratwork.ie

Chris Pinner and Aoife O’Brien speak about all things wellbeing at work. We speak about getting leadership buy-in to the wellness programmes in organisations, the basics of wellbeing at work and what that means, the importance of investing in addition to role modelling in an organisation, using statistics versus stories to share about wellbeing at work, e.g 90% of CEOs are investing in wellbeing initiatives, mental wellbeing declined during lockdown, how can senior leaders in your organisation share stories from their own wellbeing journey? How can you tailor your wellbeing approach? Focus on movement, nutrition and mental wellbeing. Set clear boundaries. Use mindfulness and journaling as a way to make space for your own wellbeing. Start small, start today! Chris is the founder of employee wellbeing company Innerfit. Chris started his career in Banking and Management Consultancy, where projects regularly demanded working weekends, 12+ hour days and the odd 36-hour shift. Since founding Innerfit, Chris has conducted a global webinar series for a worldwide broadcaster, led executive-level coaching programmes and ran over 500 client 1-1 sessions. He specialises in sharing practical tips to help people feel and work well. Chris’s links: https://www.innerfit.co.uk/ https://www.linkedin.com/company/innerfit/ My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE https://www.instagram.com/happieratwork.ie

Nate Regier and Aoife O’Brien speak about his latest book, Seeing People Through. This is a fable-based book which focuses on the types in people (rather than types of people). We speak about compassion, the importance of diversity of personality, PCM - observable communication behaviours - hypocrisy; honesty; influence; self-deception; trust, the importance of leveraging diversity towards a shared goal, the importance of personality diversity in D&I, how ‘like attracts like’ creates an echo chamber, values vs belief systems, vs needs satisfaction - 'so what, now what?’ leads to taking action The 6 types are - thinker, harmoniser, promoter, persister, imaginer, rebel. Nate Regier, Ph.D. is the CEO and founding owner of Next Element, a global learning consultancy focused on compassionate leadership. Dr. Regier is clinical psychologist and expert in personality, social-emotional intelligence, communication and leadership. Recognized as a Top 100 keynote speaker, he is a Process Communication Model® certifying master trainer. Nate is the author of three books—Beyond Drama: Transcending Energy Vampires, Conflict Without Casualties, and his newest book, Seeing People Through. He hosts a podcast called OnCompassion with Dr. Nate, writes a weekly blog, contributes to multiple industry publications and blogs, and is a regular guest on podcasts. Nate’s links: https://www.seeingpeoplethrough.com My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE https://www.instagram.com/happieratwork.ie

Elysia Hegarty from CPL’s Future of Work institute and I speak about the future of wellness. We speak about work-related stress and burnout, the causes (time pressure, work overload, job insecurity, poor leadership, long hours, lack of progression, not feeling valued). The eight dimensions of wellness are: spiritual, environmental, physical, mental, intellectual, occupational, social, financial. How can our approach to wellness change for the better? With over 15 years’ experience in Human Resource Management and the Wellness Industry Elysia has combined her expertise to partner with businesses to help develop strategies to attract, engage and retain employees. Working within multiple sectors Elysia helps promote a healthy workforce that supports business needs and enhances productivity and engagement. She does this through a range of strategies including workshops, speaking engagements, workplace wellness strategies and diagnostic assessments. Elysia currently leads the Strategic Wellness service offering within Cpl’s Future of Work Institute. Links: Book Multipliers by Liz Wiseman - https://www.amazon.co.uk/dp/0062699172/ref=cm_sw_em_r_mt_dp_U_EwvgFbK5E1RC4 Strategic Wellness Whitepaper - http://pages.cpl.com/workplace-wellness-whitepaper.html Reimagining Wellness Post Covid paper - https://cpl.com/future-of-work-institute/employee-wellbeing-post-covid/ FOW Webinar Series - https://cpl.com/future-of-work-institute/perspectives-during-times-of-change-webinars/ My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE www.instagram.com/empowermentcoaching.ie

Enrique Rubio from Hacking HR and I speak about the future of work and the opportunity presented to us during this difficult time. We cover topics such as creativity at work, how there is an opportunity to allow people to be more curious and innovative. Trust featured highly in the podcast - could it be that you are not hiring the right people (because you don't trust them to do their job) or you don't have the right people in the right roles? Companies are not taking advantage of their talent. Your job as a leader is to not unmotivate and uninspire your staff. Provide a balance of support and challenge. Create psychological safety through vulnerability and transparency. Ultimately, be human at work! Enrique is an HR, Tech and Future of Work expert and keynote speaker and founder of Hacking HR, a global learning community at the intersection of future of work, technology, business and organizations, with thousands of members of all over the world. He came to the United States from Venezuela as a Fulbright Scholar. Prior to coming to the US, Enrique was the CEO at Management Consultants, a firmed specialized in Human Resources in Venezuela. Before Management Consultants, Enrique worked in the telecommunications sector as a Senior Project Engineer for Telefonica. He is also the cofounder of Cotopaxi, a recruitment platform focused on Latin America and the Caribbean. Enrique is a guest author in several blogs about innovation, management and human resources. Most recently Enrique worked as an advisor to the Chief Human Resources Officer at the Inter-American Development Bank. Enrique has over twenty years of experience and is an Electronic Engineer with an Executive Master’s in Public Administration from Maxwell School. Links: https://www.ted.com/talks/sir_ken_robinson_do_schools_kill_creativity?language=en https://www.linkedin.com/in/rubioenrique/ https://hackinghr.io My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE www.instagram.com/empowermentcoaching.ie

Henry Stewart (from Happy) and I talk about the future of work. We talk about the three fundamentals of what makes a happier workplace, as outlined by Daniel Pink’s book Drive: Mastery; Autonomy; Purpose. Mastery is about playing to your strengths – imagine spending most of your time doing something you love, and not having to do the things you really hate?! Managers should act as coaches, and be good as spotting talent and getting the most from employees. What if you could choose your own manager? Or do we really need managers at all? Autonomy is about providing clear guidelines and letting people get on with the job – when you have a choice and control over what you do and how you do it, you are happier at work. This requires a great deal of trust, a no-blame culture, the ability to learn from and celebrate mistakes. Henry Stewart is founder and Chief Happiness Officer of London-based training business Happy Ltd. Happy was rated one of the top 20 workplaces in the UK for 5 successive years and now helps other organisations create happy workplaces. Henry was listed in the Guru Radar of the Thinkers 50 list of the most influential business thinkers in the world. "He is one of the thinkers who we believe will shape the future of business", explained list compiler Stuart Crainer. His book, The Happy Manifesto, was published by Kogan Page in 2013 and short-listed for business book of the year. Manifesto download: https://www.happy.co.uk/the-happy-manifesto/ 30th July Conference: https://www.happy.co.uk/conferences-events/2020-happy-workplaces-conference/ Leadership programme: https://www.happy.co.uk/leadership-and-personal-development/live-online-interactive-learning/happy-workplace-online-leadership-programme/ My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE www.instagram.com/empowermentcoaching.ie

Mike Vacanti (from Humans First) and I talk about the future of work. Let's start with what's wrong: we don't treat people very well at work! Most organisations are set up for competition rather than collaboration, and most of what we see and read is about "getting ahead" - but what if we took a different approach? Giving employees a choice in what they do and how they do it will really drive their motivation. Regarding management: allowing the best people to rise based on their ability to help others around them rise. When it comes to change, start with yourself first! Stop expecting change to come from external sources. Acknowledge and appreciate the uniqueness in yourself and others. Be genuine - share your weaknesses, development areas, low priority strengths (whatever you call them) so that others can help you with your blind spots. You need to believe in the goals of the organisation, and if you don't maybe it's not "your" organisation. Mike believes, “It’s more than what we accomplish – it’s who we become along the journey!” His mission is to Lift Others, helping people discover their potential, embrace a growth mindset and achieve at inspired levels. Mike has transformed businesses and inspired people to perform at levels they didn’t think possible. Mike's known as a great listener and collaborative, creative problem solver. For generating speed and confidence through innovation and transformation. His current endeavors as advisor, consultant and keynote speaker, are shifting the belief in what is possible and opening hearts to a better vision and future of business around the globe. Sharing his extensive career of invention, reinvention and highly complex business combinations, he consistently delivers on the belief that the heart of any organization is People – People drive results. Mike has released his new book, BELIEVERSHIP: The Superpower Beyond Leadership, and is the Founder of HumansFirst. Following many years in advertising and marketing, He launched early stage start-ups & led M&A initiatives for publicly traded tech companies. Five-times he was thrust into the chaos of transformation and helped people navigate the doubt, fear and chaos of significant change. His teams exceeded expectations, consistently beat the challenge, learned a lot and had some fun. www.mjvacanti.com www.humansfirst.club https://www.amazon.com/Believership-Superpower-Beyond-Leadership-Experience/dp/1457571277 My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE www.instagram.com/empowermentcoaching.ie

This is an exciting episode on the Future of Work series, I speak with Andrew Barnes (for the second time) and Charlotte Lockhart – first time with two guests! Andrew and Charlotte are from 4 Day Week Global. We talk about the impact of COVID-19 on how we currently work, what this means for the future of work – remote working, flexible working and the positive impacts of this global pandemic. We also cover productivity, and the time versus outcomes trap. We speak about the challenges of flexible working – no water cooler chat, inequality when it comes to access, and impacts on corporate culture over time. Innovator, entrepreneur and philanthropist Andrew Barnes has made a career of market-changing innovation and industry digitisation. Most recently, in New Zealand, Andrew triggered a revolution of the entire fiduciary and legal services industries, and the transformation he has led as the founder of Perpetual Guardian has positive implications both locally and globally (as evidenced by his announcement of the four-day week, which made headlines around the world). The result has seen him establish 4 Day Week Global and the 4 Day Week Global Foundation with his partner, Charlotte Lockhart. Their vision for this is to provide a community environment for companies, researchers/academics and interested parties to be able to connect and advance this idea as part of the future of work. Through this work he is on the advisory boards of both the US and Ireland 4 Day Week campaigns and the board of the newly created Wellbeing Research Centre at Oxford University. Charlotte Lockhart is a business advocate, investor and philanthropist with more than 25 years’ experience in multiple industries locally and overseas. As CEO for the 4 Day Week Global campaign she works promoting internationally the benefits of a productivity-focused and reduced-hour workplace. Through this, she is on the board of the newly created Wellbeing Research Centre at Oxford University and the advisory boards of the US campaign and the Ireland campaign for the 4 Day Week. Guest links: https://4dayweek.com The event mentioned is happening on Wednesday evening Irish time (17th June) at 10pm https://4dayweek.com/upcoming-events https://www.linkedin.com/in/andrewhbarnes/ https://www.linkedin.com/in/charlottelockhartnz/ https://twitter.com/andrewhbarnes https://twitter.com/lockhart_charli My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE www.instagram.com/empowermentcoaching.ie

In this 3rd episode of the Future of Work series, I speak with Dr Kelly Monahan. We talk about the impact of COVID-19 on how we work; how the impact of accelerating technology, and the shift away from maximising shareholder wealth towards purpose-driven business will separate the great companies from the rest. Leaders who show compassion and confidence during this crisis will thrive. Ask yourself, how is my business adding value? with a focus on the improvements you make for customers. If you don’t know what the purpose is, just ask! Ask yourself: “how do I make others around me better?” Dr. Kelly Monahan is an organizational behaviorist and studies the future workforce at Accenture Research. Her research has been recognized and published in both applied and academic journals, including MIT Sloan Management Review and Journal of Strategic Management. In 2018, Kelly released her first book, How behavioral economics influences management decision-making: A new paradigm (Academic Press/Elsevier Publishers). Dr. Monahan is frequently quoted in the media on talent decision-making and the future of work. She also has written over a dozen publications and is a sought-after speaker on how to apply new management and talent models in knowledge based organizations. Kelly holds a B.S. from Rochester Institute of Technology, M.S. from Roberts Wesleyan College and Ph.D. in Organizational Leadership from Regent University. Guest links: https://thebigworkplacereset.com https://www.linkedin.com/in/kelly-monahan-ph-d-18879413/ My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE www.instagram.com/empowermentcoaching.ie

This is a special episode featuring 5 guests, plus my own perspective on the future of work, given the current global pandemic we find ourselves in with COVID-19, the coronavirus. Fiona English shares in sights on the impact of this trauma which leads to a shift in perspective and a desire for change "how things are versus how we think they should be". Acceptance and choice is key here. Bernard Jackman talks about virtual meetings, how we have adapted quickly, and will continue to use these forms of communication. However, the importance of human interaction cannot be understated. Louise Goss shares insights on the increase in flexible working, how staff have shown that flexibility works, and the long term impact of flexible working and the opportunities it brings. Simon Haigh talks about the acceleration of trends, and that people will continue to work remotely. The new concept of screen fatigue from so many zoom calls! Good employers will focus on the mental health of employees. Purpose- and mission-driven businesses will thrive. Charlotte Lockhart from 4 Day Week shares how New Zealand is leading the way in the management of the impact of COVID-19 as well as flexible working, with Jacinda Ardern haven recently advocated for a 4 day week. It's important to keep people in work, and staff can use the extra time for ups killing, building their career or supporting their community. I share my own views on what I see as the opportunities for the future of work - focus more on outcomes, offering flexibility, supporting local and small businesses. Guest links: www.fionaenglishpp.com www.thehomeworker.com www.simonhaigh.com www.4dayweek.com My social links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE www.instagram.com/empowermentcoaching.ie

This is the first episode in the “Future of Work” series. I speak with Stephen Dargan from Wake Up. Stephen and I talk about how work is going to change in the immediate future as well as further down the line. It’s time to question the way we worked – where we work from, and the time spent at work. We talk about the importance of autonomy at work, as well as meaning and purpose. Stephen Dargan wants your organisation to feel happier. Stephen has worked with managing teams for 10 years to now enabling leaders of organisations in Ireland and the UK transform the way their organisations work, for the better. Stephen believes that great leaders make others feel good about themselves and people work best when they feel good about themselves. Stephen provides the happy workplaces 4 day leadership programme over a 4 month period with organisations. Where leaders are given the tools to create a high performance happier team. Stephen also co runs the Happy Workplaces Ireland Conference now in its 4th year. An energetic conference where experts in the field of industry share how they are shaping the future of work and are making life better for everyone in the workplace. To contact Stephen regarding programmes talks or conference details [email protected] Stephen’s links: https://twitter.com/HappyWorkplaces https://twitter.com/StephenDargan www.linkedin.com/in/stephen-dargan-happywork Website.: www.wake-up.ie Happy Workplaces Ireland 2020 : www. happyworkplacesireland.com My links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE www.instagram.com/empowermentcoaching.ie

This is a roundup of all of the conversations from the past 9 episodes. Use it as a reminder if you have already listened, or a taster if you have yet to listen! Bernard Jackman - the essence of true leadership is having a clear purpose, setting clear expectations around that purpose in terms of the "what" (strategy and goals) and the "how" (culture and behaviours). This is underpinned by a strong feedback culture - being open to giving and receiving feedback in a timely and constructive fashion. Fiona English - meaning and purpose - how we make sense of our lives and our work, constantly seeking to answer the question "why". In a work context, this starts with leadership, by being self-aware and living the purpose. Be human at work. Underpinned by coherence (the sense we make of something), direction (the vision or purpose), and significance (the importance we attribute). Stephen Naughton - inspire trust, clarify purpose, align systems, unleash the talent. The importance of connection, especially face to face. Providing feedback. Being a servant leader. Tim Kidd - putting people first - when you put your people first, the business grows, and on the back of that, clients' businesses grow too. It's important that there is a sense of enjoyment at work, that people can make a difference in what they do, showing gratitude, being human at work (in the sense of individualisation - treat each person as an individual rather than a collective). Leadership = clarity, concise, consistent. Trust is very important, as is autonomy (flexibility gives a sense of autonomy). Having a high level of self-awareness, and face to face connection. Asumpta Gallagher - Influence, vision, passion - looking at leadership in a different context, but the same things still apply. Ask for help, start with why. Timen Baart - Trust - Fairness, competence, identification, reciprocity, transparency. The difference and importance of trust in the organisation as well as trust in employees. Saskia Kremer - Personal Leadership - importance of proactivity vs reactivity, having a clear vision, taking time to evaluate/ reflect, celebrate and show gratitude. Jonny Cooper - Teamwork - leader-leader approach, using coaching to empower others, the sacrifice is worth it, purpose/ clarity, matching strengths, openness to feedback, self-awareness, seek to challenge your own thinking, stay consistent. Aoife Lenox - Introverts - it falls on a spectrum. Types of introverts (STAR) social, thinking, anxious, reserved. Quiet leadership. Play to your strengths. Roundup - what makes an effective leader? Clear vision & purpose, strong communication, putting people first/ putting the human back into the workplace, connection, feedback (open to giving and receiving), self-awareness, gratitude, trust/ trustworthiness, clarity & transparency, proactive, working to your strengths.

Aoife Lenox, found of Inside Strategies provides coaching and training services centred on introverts in business. She also consults with organisations to promote quiet leadership and communication strategies in preparation for the future of work. Aoife and I talk about introvert leaders. Aoife shares insights on what makes introverts and extraverts different, the importance of self-awareness, different types of introverts, quiet leadership, the introvert entrepreneur, the strengths and pitfalls of being an introvert and how to manage them. www.insidestrategies.ie The Introvert Entrepreneur Book https://www.amazon.co.uk/Introvert-Entrepreneur-Beth-Buelow-ebook/dp/B011H1J7OK/ref=tmm_kin_swatch_0?_encoding=UTF8&qid=&sr= The Introvert Entrepeneur Podcast https://itunes.apple.com/ie/podcast/the-introvert-entrepreneur/id387593948?mt=2 Aoife’s links: https://www.linkedin.com/in/aoifelenox/ https://twitter.com/AoifeLenox https://www.instagram.com/insidestrategies/ My links: https://www.linkedin.com/in/aoifemobrien https://twitter.com/Empowerment_IE www.instagram.com/empowermentcoaching.ie

Jonny Cooper can be described as an elite performer with a strong desire to lead, influence and inspire people and teams with his actions. Jonny has a strong desire to continuously learn and develop. Currently he is completing his MSc in Organisational Behaviour and Psychology and previously completing an executive coaching diploma in the Irish Management Institute, a leadership programme from Maynooth University, and holding an undergraduate degree in Sports Science and Health from Dublin City University. Along with his academic and professional background, his practical elite sport experiences to date makes him authentic with his presence, natural in his delivery and aware of his potential to help himself and others become un rivalled. He has a particular interested in culture, team, leadership and high potentials and has visited professional teams in Ireland, the UK and Australia. A two-time GAA All Star who has represented the Dublin Senior football team for the past 9 years. Jonny has six All Ireland senior medals with Dublin, eight Leinster medals and five national league medals. While previously captaining his college team (DCU), his club team (Na Fianna) and Dublin to All Ireland u21 success (2010) and the senior side on several occasions in 2019. Jonny an I talk about teams, from alignment to the overall goal, having clarity of purpose, leader-leader teams, sacrifice, to self-awareness, curiosity, feedback and consistency. https://www.amazon.co.uk/Team-Teams-Rules-Engagement-Complex/dp/1591847486 https://learning.gaa.ie/sites/default/files/National%20Games%20Presentation_AMcNamara%26LWalsh.pdf https://www.linkedin.com/in/cooperjonny/ https://www.linkedin.com/in/aoifemobrien https://twitter.com/jcoops https://twitter.com/Empowerment_IE www.instagram.com/empowermentcoaching.ie www.instagram.com/jonnycooper_

This 7th episode in the Leadership Series features Saskia Kremer. We speak personal leadership and what you need to do in order to manage yourself. We cover things like being proactive rather than reactive, reflecting on your day “if you don’t run the day, the day runs you” but in a non-judgemental way, chunking your vision down to smaller pieces, and celebrating the wins. Saskia helps successful, time challenged high level management, directors and business owners, who can’t find the bandwidth to pursue more profitable projects and increase their performance, without the overwhelm. Saskia, once a Missionary, worked alongside Mother Teresa herself, which brought her around the globe, helping people discover their meaning in life in sometimes heart-breaking circumstances. She left the missions following her own experience of burnout to pursue her lifelong dream of having her own business. In 2016 she moved from Holland to Ireland and specialized in working with business owners, consultants and managers showing them how to create a bigger vision for their business and life, create clarity on more profitable projects and create higher performing teams. She has worked with countless clients in Europe and continues to build her reach. Her story was featured in National Newspapers and with Irish broadcasters including RTE one with Ryan Tubridy. You will find her speaking and inspiring people at events globally. www.saskia.ie https://www.linkedin.com/in/aoifemobrien www.empowermentcoaching.ie

This 6th episode in the Leadership Series features Timen Baart from TrustXP. We speak about all things trust in the workplace, with a specific focus on employee trust and what as leaders we can do to drive trust. We answer questions like: What is trust? Why is it important? What drives trust? Timen shares his insights on this elusive topic, and delves into the key drivers: fairness; competence; identification; reciprocity; transparency. It all starts with leadership!Timen Baart is the author of Win With Trust. Timen presents why an empathetic approach to trust is the key to success in business. He explains that employee trust requires leaders to view employees not as liabilities, nor assets, but as individuals who are the hero in their own story. Trust starts as an elusive concept, but Timen presents a framework to identify trust issues and provides a way to systematically improve trust. It arms managers and leaders with the awareness and skills to increase trust, and to make the business case for trust. As the CEO of TrustXP, he works with companies and consultants to measure and enhance employee trust.www.trustxp.com https://www.linkedin.com/in/aoifemobrien www.empowermentcoaching.ie

This episode features Asumpta Gallagher, the owner and founder of Best Practice. She launched her business in early 2018 to provide supports to GP’s, their Practices and their Staff. The services that Best Practice provide, enables GPs to spend more time being the Doctors they want to be. Best Practice helps to standardise processes, implement systems as well as providing tailored training to staff inhouse, remotely and through external workshops. A well managed Practice empowers and motivates the entire Practice Team, and results in a better work life balance for everyone as well as improved Patient Care. A full list of services can be found on www.bestpractice.ie Asumpta and I discuss what makes a good leader, the difference between managing and leading, ambition, success, asking for help and starting with why.www.bestpractice.ie https://www.youtube.com/watch?v=3rZLZwwq6rA https://www.linkedin.com/in/aoifemobrien www.empowermentcoaching.ie

This episode features Tim Kidd, the Europanel Managing Director for Kantar’s Worldpanel division, with responsibility for the UK, France, Spain, Ireland, Portugal, Greece plus the US. Kantar Worldpanel is centred on the creation of data and insight to help clients understand people better (specifically what they buy and consume) and to inspire growth. Tim has been in the business for 27 years and is retiring at the end of March, which will be a sad and happy day in equal measure. He believes strongly that if we get the people part of business “right”, then clients will get more value from their relationship with us and this in turn will lead to us having a stronger business ourselves. And by “right” he means that everyone in the team knows where we’re going, what their part in that is, is able to grow personally, is valued and respected and has fun along the way too. Many companies talk about people, but he hopes his legacy will be a to have a led a team where the people focus is authentic.Tim and I discuss what makes a good leader, what it means to put people first, and what practical steps you can take to make it a [email protected]://www.kantarworldpanel.com/ie/Careerswww.linkedin.com/in/aoifemobrien

This episode features Stephen Naughton, an experienced leadership coach and consultant with unique skills in operational leadership and team coaching. He has over 16 years’ experience in leading teams in financial services and developing the Operations Performance Centres of Excellence. Stephen covering a wide variety of topics such as leadership, emotional intelligence, diversity awareness, virtual communications and resilience. He continues to coach executives and also coaches college students on a pro bono basis. He's also the host of the Good Boss Bad Boss Podcast and has a passionate belief in the potential of every human being!Stephen and I discuss what makes a good leader, playing to your strengths, the importance of reflection, values, and the importance of connection in building trust. A leader must: inspire trust; clarify the purpose; align the systems; unleash the talent. Above all, a leader is someone who others want to follow!https://www.stephennaughton.com/good-boss-bad-boss-podcasthttps://www.stephennaughton.com https://www.linkedin.com/in/aoifemobrien

22: Fiona English on Meaning at Work by Aoife O'Brien

This episode features Bernard Jackman, former Irish international and Leinster rugby player whose story of success and failure – of bouncing back – makes him an engaging and entertaining speaker who can talk with authority, ease and humour about what success looks like and how to take responsibility for, and create, your own success.Bernard and I discuss what leadership means, what makes a good leader, and recipes for success. Leadership starts with purpose, clear communication of that purpose, a strategy and plan in place to achieve that, and a clear culture of behaviours to enable the strategy. This is all made possible by clear communication channels and providing feedback as to where you are versus where you need to be.https://www.linkedin.com/in/bernardjackman/https://www.linkedin.com/in/aoifemobrien https://www.goodreads.com/book/show/5771014-the-talent-code

In this special episode of the podcast, I speak with a range of people about their experience of imposter syndrome. Louise Goss is founder of Homeworker magazine, Adrian Whelan is a Senior Vice President and Head of Regulatory Intelligence for Investor Services at Brown Brothers Harriman (BBH), Andrea Mara is a crime fiction author, Peter Hill works in analytics in the fast moving consumer goods industry in Sydney, Korina Duffy has her own business Korina Duffy Fitness. All of them share their own experience of imposter syndrome: how it shows up and what we can do about it.Imposter syndrome can show up in many ways. Trying to be perfect (perfectionism) or overcompensating because you think you don’t know enough and you’re going to be “found out”; procrastinating doing things because nothing you do is ever good enough; you think that “other people” know much more than you do, and you compare yourself to the anonymous masses; you’re trying to be a superhero and be the expert at absolutely everything; you’re afraid of being judged; you believe you’re underqualified; being out of your comfort zone; the more you know, the more you know you don’t know!Overcoming imposter syndrome: know that you’re not alone, it is experienced by people at all levels it doesn’t favour one gender versus another; recognise imposter syndrome for what it is; learn from your mistakes, using “failure” as a way to learn and grow; do the work now, don’t wait until you “feel” like you’re an imposter/ in a situation where your imposter will rear its ugly head; think about who you serve (it’s not about you); talk to someone about how you’re feeling; put together a success, praise, feedback folder; own your own story, be responsible for your own story.