WebEx, Teams, Zoom—linking all those communication platforms should be top of mind for partners in 2021.In a recent episode of B2B Tech Talk, host Keri Roberts interviewed Jeff Yelton, VP and GM Infrastructure and Specialty Technologies at Ingram Micro, about how to solve the most pressing needs of the mobile workforce.Jeff talked about:The two factors driving unified communications right nowOptimizing and managing a hybrid workforceThe growing digital signage marketPayment technology to elevate the customer experience“When we first went into the pandemic, everyone was focused on the technology out there so their employees could work from home. They weren't really thinking about how you manage that remote workforce.” —Jeff YeltonListen to our earlier interview with Jeff in Ep. 124. Contact Jeff on LinkedIn or by email. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

After surviving 2020, it’s time for SMB partners to grow and thrive in 2021. Fortunately, Ingram Micro offers numerous opportunities for SMBs to collaborate and learn from one another.In episode 160, Keri spoke with Darren Gottesmann, the Executive Director of SMB Sales at Ingram Micro. The two discussed: The investments Ingram Micro is making in training and resources for SMBsHow SMBs can better engage with the President’s ClubWhat 2021 is going to look like for the mid-sized marketWhere technology is going in the next yearLearn more about the SMB Alliance here. Learn more about Ingram Micro’s six Channel Chiefs who were honored by CRN here.To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

This is the fifth episode in Ingram Micro’s replay series, where we share with you some of our favorite episodes over the last year that will be helpful to you right now.In 2019, Aflac Workforces reported that 70% of employees that were enrolled in wellness programs reported higher job satisfaction than those not enrolled in the company’s program. A ClassPass survey found 88% of the people they surveyed stated they were more likely to recommend an employer who supported their well-being efforts. In this episode from July 2020, Jennifer Daily-Gress and Steven Procknal of Jen and Steve Speak offer advice for starting a successful corporate wellness program in the wake of the pandemic. We chat about: How they’re helping corporations keep their employees physically and mentally well.How you can start your year to set yourself up for personal wellness.How you can lead your team professionally to be more well in 2021. Learn more by listening to this episode, or by contacting Jen and Steve.Follow us on Twitter @IngramTechSol #B2BTechTalkSubscribe to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher so you don’t miss any of the great things we have coming in 2021. Or, tune in on our website.

This is the fourth episode in Ingram Micro’s replay series, where we share with you some of our favorite episodes over the last year that will be helpful to you right now.This is part two of a two-part episode from October 2019. In it, Keri Roberts chats with Chris Paffrath and Bill Vogtsberger, two of Ingram’s top security leaders, about organized crime and security. In this episode you’ll hear about phishing attacks and a real life example of how something as simple as leaving a door open more often than it should be at a facility caused an attack. As we head into the new year, now is a great time to make sure your security is up to date and ready to take on new challenges. Learn more about how to be involved with Ingram Micro’s Security BU program by contacting Irma Garcia. Follow us on Twitter @IngramTechSol #B2BTechTalkSubscribe to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher so you don’t miss any of the great things we have coming in 2021. Or, tune in on our website.

This is the third episode in Ingram Micro’s replay series, where we share with you some of our favorite episodes over the last year that will be helpful to you right now.If you love the movie Oceans 11 (or 12, 13, or 8)…you’ll love this 2-part episode about organized crime. In this episode from October 2019, Chris Paffrath and Bill Vogtsberger, two of Ingram’s top security leaders, discuss fascinating yet scary real life examples of organized crime. In the first part of this episode you’ll get to hear about how a new facility became the perfect scenario for being attacked, lessons learned on how to be prepared, and why you need to educate your staff on security. As we head into the new year, now is a great time to make sure your security is up to date and ready to take on new challenges. Learn more about how to be involved with Ingram Micro’s Security BU program by contacting Irma Garcia. Follow us on Twitter @IngramTechSol #B2BTechTalkSubscribe to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher so you don’t miss any of the great things we have coming in 2021. Or, tune in on our website.

In this special global edition, we hear from our IoT team in the UK:Max Pollington, Digital Content Executive, Ingram Micro UKGerry O'Brien, Director of Operations, Ingram Micro UKNew public health guidelines will need new tools and solutions to optimize the compliance investments needed. Using IoT and AI solutions from Ingram Micro, organizations can ensure public safety, comply with health regulations and, importantly, resume business operations both effectively and efficiently. Using smart tracking software, hardware and analytics, our IoT and AI solutions offer real-time notifications for users. Speak to your dedicated account manager in the UK or request to be contacted by a consultant here: https://tinyurl.com/yybleu3w 

As more technology companies move to the recurring revenue structure through the subscription model, the bulk of the manufacturer’s revenue will come after the initial sale. For a customer to renew a subscription, there must be a perceived value in the product, which means manufacturers must put significant effort into guaranteeing that users understand the value they are getting from their solutions. This effort is to safeguard customer loyalty or ‘stickiness’ regardless of whether the customer is B2B or B2C.In this special global edition, we hear from our Canadian team:Bibi Sofowote, Producer and Host of Interesting Humans Podcast Anna Graczyk, Senior Channel Account Specialist for Cisco at Ingram MicroStaying engaged is imperative: it is not sufficient to begin a Customer Success plan and then hold off for an entire year before reconnecting with the customer. A regular cadence will demonstrate the ongoing value that the customer is deriving from the solution. The quarterly success review helps the CSM to manage the business relationship, taking out any barriers in real-time along the way.Want to know more? Connect with the Canadian CX team on our Express Hub. 

This is the second episode in Ingram Micro’s replay series, where we share with you some of our favorite episodes over the last year that will be helpful to you right now.Technology can help propel us forward, but it will never replace real human connection. When we remember that each person that interacts with our digital presence is a human and we treat them like a human, we build real relationships and create great opportunities. In this episode from February 2020, Janet Schijns, founder and CEO of JS Group, discusses why sales professionals need to act more human when they’re selling online. She also talks about: The importance of business people being able to connect with one another. Why digital is a minimum requirement for all companies to be successful in creating a great user experience. Why businesses need to think about VR, AR, etc. to stay relevant in the future. Learn more about how to make your brand stand out and be more human in the new year by listening to this episode or by contacting your Ingram Micro account manager.Follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

This is the first episode in Ingram Micro’s replay series, where we share with you some of our favorite episodes over the last year that will be helpful to you right now.Branding is about the connection you make with someone. It’s the feeling you give them about you or your company. In this episode from our 2019 Ingram ONE event, Ingram Micro’s Senior Marketing Account Manager, Lauren Jenkins, and Senior Creative Director, Josh Lieber, chatted about the importance of branding and the value of showcasing what makes your company unique from a digital standpoint. Learn more about Ingram Micro and how they can help your business stand out by listening to this episode or by contacting your Ingram Micro account manager. Follow us on Twitter @IngramTechSol #B2BTechTalkSubscribe to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher so you don’t miss any of the great things we have coming in 2021. Or, tune in on our website.

A presidential election is always followed by substantial change. The same holds true for 2020, with the added stresses of the pandemic continuing into the new year. Technology agencies will continue to be impacted by these circumstances in 2021. But can they prepare for them?  In this episode of B2B Tech Talk, Keri Roberts is joined by Eminence Griffin, Senior Manager of Government Affairs at Dell Technologies, to discuss federal buying season predictions based on our new President-elect and COVID repercussions in 2021.Eminence also explains: Ways agencies can empower work from home employees How supply chain will affect technology agenciesNDAA expectations for fiscal year 2021What an upcoming stimulus package could mean for the industryHow companies can focus on green energy for the federal marketFollow us on Twitter @IngramTechSol #B2BTechTalk.Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.Learn more about how Ingram Micro partners with Dell Technologies on our website or contact an Ingram Micro representative.  

Having a secure remote work-from-home environment is crucial right now, and will continue to be important as people head back to the office. People need the ability to work from anywhere, which means they need unique and efficient capabilities that can empower them to do so. In this episode of B2B Tech Talk, Keri Roberts is joined by Matthew White, a Senior Business Transformation Center Engineer at Ingram Micro, to discuss technologies and features that enable people to work both from home and in the office. Matthew also explains: A remote work experience forecast for 2021How the move to the cloud affects collaboration  New Cisco Webex products to look forward to Unique updates for Cisco WebexThe future of technology Follow us on Twitter @IngramTechSol #B2BTechTalk.Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.Learn more about Cisco Virtual Learning and Ingram Micro’s Business Transformation Center, or contact your Ingram Micro representative.   

What are “adoption barriers”? Very simply, they are anything that gets in the way of full implementation or utilization of a product. Using CXOs to drive culture change propels the change management process from the top. This top-down measure helps us move away from the install-the-solution-and-hope-for-the-best approach, to a cohesive strategy that includes all key stakeholders.In this special global edition, we hear from our Canadian team:Bibi Sofowote, Producer and Host of Interesting Humans PodcastRebecca Leach, General Manager of Software forCisco CanadaKnowing your customers helps to minimize the time you may be wasting pursuing the wrong thing. When a company decides to renew, do a tech refresh or expand the solution, the CSM can make the proper recommendation and create trust between themselves and the customer. This process can help to determine if the customer needs to scale back on features. One of the benefits the CSM brings is to create or build on customer loyalty. In the words of Rebecca, “Adoption is a journey.” Making that journey smoother will take the effort of all key stakeholders for the benefit of the organization.Want to know more? Connect with the Canadian CX team on our Express Hub. 

What are “adoption barriers”? Very simply, they are anything that gets in the way of full implementation or utilization of a product. There are three main barriers to software implementation—skepticism, time and organizational support.In this special global edition, we hear from our Canadian team:Bibi Sofowote, Producer and Host of Interesting Humans PodcastRebecca Leach, General Manager of Software forCisco CanadaChange is synonymous with a challenging environment, and that is what is created once a new product is adopted within an organization. The management of this change is directly linked to successful customer success because it requires input from key stakeholders needed for the solution to be effective. Other adoption barriers can be technological, operational or cultural. The categorization of barriers is necessary so that applicable approaches can be prescribed to combat them.Rebecca added another barrier to the mix—a team that is not ready for the transition. Uncovering what barriers are present depends on the touch you have with your customer. A proactive approach helps the seller understand the usefulness of the product, which is the value-based objective of purchasing the product.Want to know more? Connect with the Canadian CX team on our Express Hub. 

About 70% of the US knowledge worker population is working remotely right now. That’s going to require some major adaptation, but we’re ready.In this episode of B2B Tech Talk, your host Keri Roberts interviews Michelle McCrea, Manager of Partner Operations at Cisco, and Peter Graber, Executive Director - Advanced Solutions at Ingram Micro, about 5 ways we have adapted together to serve our partners in 2021.You’ll hear us talk about:Dramatic shifts in customer needs and our responseHow WebEx delivers a hybrid WFH/office experienceCisco Virtual Learning CenterWhat partners should do to prep for 2021Get in touch with Michelle here and Peter here.To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

The disruption of the workplace is an opportunity to reimagine the future of business. The shift to a remote workplace has served to accelerate the need for solutions oriented toward digital transformation that enable customers to print from anywhere, on any device, without compromising security. As a recognized MPS market leader, HP has helped drive print and meet printing needs for every type of business while ensuring secure information and data flow across teams, tasks and workplaces.In this episode of B2B Tech Talk, Keri Roberts is joined by John McCoubrie, manager of NA Channel Managed Print Services at HP, to discuss how to grow your MPS space with HP.John also explains: How the MPS space has and will continue to evolveTransactional vs. contractual servicesWhat HP is doing to help drive print with customersHow HP is helping MPS go carbon neutral Where technology is headed in the next year Follow us on Twitter @IngramTechSol #B2BTechTalk.Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.To utilize Ingram Micro’s MPS program, contact your representative at Ingram Micro.  

There are two types of disruption:The thing that disrupted you because you didn’t see it comingThe thing that disrupted you that you did see coming, but you didn’t do anything about But what if you do want to do something about it? You’d need to see it coming first. In this episode of B2B Tech Talk, Keri Roberts is joined again by Matthew Griffin, an international advisor at 311 Institute and Wells Future Forum and speaker on the Future of Technology, to discuss futuristic thinking and the value of entrepreneurship in an age of digital disruption.Matt also explains: How he has helped companies think far into the future How those in the B2B tech space can prepare for the future of work right nowHow organizations and individuals can flourish within disruptionHow to train employees with skills that complement AIFollow us on Twitter @IngramTechSol #B2BTechTalk.Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

People say that change is a constant.But change isn’t constant.It’s exponential. Organizations and industries can be disrupted in just one day. Now more than ever, leaders have to look to the future if they’re going to lead it. They have to be prepared for what’s coming to protect what’s already here. They have to predict disruption today for stronger impact tomorrow, because the future belongs to us all. In this episode of B2B Tech Talk, Keri Roberts catches up with Matthew Griffin, an international advisor at 311 Institute and Wells Future Forum and speaker on the Future of Technology, to discuss the future of work. Matt also explains: Why he got into his role of thinking and teaching 20-50 years ahead What Industry 4.0 is and what it looks like in terms of time frameHow automated and autonomous platforms fit into the future of workWhat artificial intelligence means for employees, organizations and society Follow us on Twitter @IngramTechSol #B2BTechTalk.Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

As the IT world rethinks data storage and processing, it’s up to service providers to rethink how we market those solutions.In this episode of B2B Tech Talk, Keri sits down with Ed Soo Hoo, an Innovation & Transformation executive for Lenovo’s DCG Field C Suite, and Todd Myrick, global product marketing manager at Lenovo. The trio discusses… The benefits of a larger tier of data persistenceThe secret sauce to marketing multi-vendor offeringsExpert tips on acquiring and retaining customersThe future of technologyLearn more about Intel Select Solutions and flexible solutions for accelerated insights.To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

With the current challenges we face, a career in tech is more likely here to stay and skills are transferable regardless of what you studied at university. In our special edition of Coffee with Women in Tech with Harpreet Narang, we sit down with Abhi Morjaria, marketing manager and Madeleine Skillen, senior marketing executive from Ingram Micro UK Cloud team. They talk about their journey in tech despite very different backgrounds and share tips on how young talent can explore tech as a career option through work experience and internships. Some other things this group discusses:Tips for young graduates to explore tech as a career option by gaining work experienceWhy tech, with opportunities galore, is an exciting career option for women whatever their backgroundTech disruption and the role technology has played during COVID“The skills that you pick up at university, even if they’re not directly related to the career that you end up going into, they’re transferable.” —Madeleine SkillenFor more information or to be a guest on the show, connect with Harpreet Narang on LinkedIn or email. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkBe sure to subscribe so you don’t miss the next episode of Coffee with Women in Channel B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

As if implementing and maintaining successful IT security organization-wide wasn’t hard enough, now there’s no boundary to where workers can access the network.The pandemic has piled on workforce challenges and security might just be the #1 concern.In this episode, Murtaza Hafizji, a cybersecurity product marketing manager at RSA Security, talks to Keri about… 6 keys security managers need for risk-based assurance of remote workforces and security operations3 major findings from RSA’s most recent cybersecurity reportWhich threats will continue challenging security teams in the next yearHear Murtaza in B2B Tech Talk episodes 70 and 96.To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

A bundle offering is way, way better than a single vertical, especially for WFH. It allows partners access to a top-level product (like Webex meetings) plus the security that’s so essential in our WFH environment. This bundle approach allows the partner to pick different options to address multiple verticals with a solution that solves a business proficiency issue.In this episode, Keri Roberts interviews Collin Rauen, senior channel account specialist at Ingram Micro; Mike Brooks, sales business development manager collaboration at Cisco; and Marc Nagao, America's distribution security business development at Cisco.Topics they hit on:Cisco’s secure WFH approachWebex meetings are more than just meetingsThe cross-solution approach to bundlingRELATED: Listen to these standout guests discuss a safe return to the office.To learn more, contact Collin Rauen.To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

It’s so new that it’s still being called “NewCo.”The IBM Partner Ecosystem Strategy is headed toward even more flexible consumption models in 2021.In this episode of B2B Tech Talk, host Keri Roberts speaks with Rose Nunez-Renck, Vice President, IBM Partner Ecosystem Strategy and Transformation at IBM Systems, and Cheryl Rang, Director of Advanced Solutions at Ingram Micro, about the latest news from IBM about what partners need most to face the new year.Rose and Cheryl talked about:Client buying needs for application and infrastructure servicesThe GTS segment becoming an all new companyIBM cloud solutions for cost optimizationFocus, clarity and agility—partner feedback

Conversations around credit and finance can be scary. But with Ingram Micro’s financial solutions process, partners have nothing to fear. In this episode of B2B Tech Talk, Keri Roberts sits down with Heather Kopp, a Financial Solutions Executive at Ingram Micro, and Matthew Bookspan, the CEO of Blacktip, a Business and Technology Consulting Firm to chat about what it’s like to talk financial solutions with Ingram Micro.They also discuss:How the financial team helps onboard partners into the SMB Alliance.What initial conversations and training is like with the Ingram Micro financial team.How Microsoft Surface as a Service benefits partners and customers.Where technology is headed. Follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

We have discovered several resellers in the channel have limited knowledge of the underpinnings of customer success, and for some that do know, it's met with skepticism, given that it's new to them. In this special global edition, we hear from our Canadian team:· Bibi Sofowote, Producer and Host of Interesting Humans Podcast · Parneet Mann, Customer Success Manager for Synnapex Inc.CSMs use a customer success plan as a process of engagement tool that addresses the customer’s barriers. Through ongoing collaboration on the customer success plan, if anything changes or evolves then it needs to be revisited and revised to match the change. Parneet leaves us with her technical approach to the customer success plan: OCD –Observation, Conversation and Data.· Observation – unearth the unexpected value of the meeting· Conversation – determine the main business objective through dialogue· Data – analytics on the health index – utilization and adoption of the features of the productCombining all this information helps the CSM to create the customer success plan effectively.Want to know more? Connect with the Canadian CX team on our Express Hub.

More and more companies are migrating to a multicloud environment.With this mass migration comes pressing resiliency, flexibility and security concerns that are critical to IT infrastructures.Can this migration be supported and sustained?In this episode of B2B Tech Talk, Keri Roberts catches up with Shannon Elwell, a business unit executive of North America Power Systems Sales at IBM, and Cheryl Thompson, a sr. technology consultant at Ingram Micro, to discuss how to move businesses into a digital transformation age.They also discuss: IBM’s strategic position with Red HatThe difference between on-premises and hybrid cloudThe top 3 use cases for hybrid multicloud on IBM power systemsWhere technology is going in the next year Follow us on Twitter @IngramTechSol #B2BTechTalk. 

It’s estimated that only 2-3% of businesses think about storage.That’s because in the past storage has just been a place where businesses dump data.But the ability to store data in a way that is safe and allows businesses to retrieve it quickly is becoming more and more crucial for the future. In this episode of B2B Tech Talk, Keri Roberts catches up with Ric Halsaver, the North America Flash, Software Defined and Red Hat Storage channel sales leader at IBM, and Mark Miller, a technology consultant at Ingram Micro.The three discuss:How virtualization helps businesses manage massive amounts of dataHow IBM’s single hardware platform allows businesses to get the most value out of their data Security, storage management and the future of technology Follow us on Twitter @IngramTechSol #B2BTechTalkLearn more about the Ingram Micro and IBM partnership and IBM’s software portfolio. Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

Customer success has changed the way business operates. Think of how products were generally sold. There was no need for continuous touches with the customer, and therefore no need to create a model for continual engagement. Today we have high-touch, low-touch, tech-touch and hybrid models in between—all designed to keep the customer loyal to your business.In this special global edition, we hear from our Canadian team:· Bibi Sofowote, Producer and Host of Interesting Humans Podcast · Sarah Poonawala, Channel Account Subscription Specialist at Ingram MicroWith the advent of subscriptions comes an increased need for partner engagement. Subscriptions cater to the needs of all business types from enterprise to SMBs and jive with the shift from capital expenditure to operational expenditure—falling somewhere in the middle of both models.It only costs about 10% or less of your annual recurring revenue (ARR) to maintain customer success management. And it costs six times more to recruit a new user than to retain one. The emphasis should not be on what is being sold at the beginning of the lifecycle journey but on maintaining a healthy partner relationship. Customer success enables customer retention. The customer success manager can ensure the customers utilize all the product features, not only one or two as is the common practice, and therefore increase the chance of renewal due to an increase in the value realized from products and services (solutions).Want to know more? Connect with the Canadian CX team on our Express Hub.

Customer success has become an industry buzz word. But precisely what is customer success, and how can companies benefit from it? In this special global edition, we hear from our Canadian team:· Bibi Sofowote, Producer and Host of Interesting Humans Podcast · Anthony Karim, Vice President of Vendor Management at Ingram MicroAnthony calls customer success “managed services on steroids.” Customer success is making sure that customers receive all the value they can from the products or solutions they purchased. The essence of these descriptions highlights the notion that customer success is about providing value to customers, so they keep "coming back for more." In other words, effective customer success ensures business continuity.  One heavy-hitting acknowledgment that arose from the discussion is that technology—no matter how new and exciting—quickly becomes commoditized. We can think of the example of cybersecurity that is now a standardized component of most IT solutions. What therefore differentiates a company from its competitors is customer success—the proactive measure that ensures that the full value of a product or service is fully transferred to the customer before they even need to call customer service.Want to know more? Connect with the Canadian CX team on our Express Hub.

We hear about, and read about, the importance of mentorships and the positive impact this has on careers in a majority of resources regarding growth. But do you know where to start?In this episode, Coffee with Women in Tech host, Harpreet Narang, talks to mentor Luana Holland, distribution business manager, Aruba, Hewlett Packard Enterprise and mentee Annie Shah, marketing manager IoT and AI, Ingram Micro. We hear about their journeys and the positive impact their mentor-mentee relationship has had for both.  We also hear from them about:•              Impact of mentoring•              Advice for someone looking for a mentor•              Why tech with opportunities galore is an exciting career option for women•              Mentorship programsFor more information or to be a guest on the show, connect with Harpreet Narang on LinkedIn or email.

Ingram Micro’s IoT solutions comprise smart occupancy monitoring, sound analytics, wireless charging, energy monitoring, air quality controls and so much more. This technology can be adapted and deployed across a multitude of environments such as offices, hotels and airports.We hear from: · Bhavesh Patel, IoT & AI Solutions and Services UK Ingram Micro· Dave Lister, Managing Director at IAconnects Technology Ltd· Simon Johnson, UK Sales Manager at EnOceanAdopting a digital transformation mindset when implementing IoT solutions will result in lowered operational costs whilst maximizing staff performance and the value of your floorspace. Analyze data retrospectively and in real-time to build, adapt and evolve your working environment. Unlock the opportunity of a smarter, more connected world. Speak to your dedicated account manager in the UK or request to be contacted by a consultant here: https://tinyurl.com/yybleu3w

Brand loyalty: Some people get it, some people don’t. There is one major benefit of investing in one brand’s comprehensive solution, however… The simplicity.Dan Stewart, collaboration sales specialist at Cisco, and Cisco systems engineer for Ingram Micro, Jeff Barnhart, name off several other advantages of investing in a full solution.Plus, they discuss… How Cisco is adapting to the landscape of IoTWhy partners should take advantage of Meraki MarketplaceWhy partners should care about Cisco’s and Ingram Micro’s partnershipWhere technology is headed in the next yearFind Cisco Solution Support here and Cisco DevNet here.To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

A lot has happened since Ingram Micro’s Chief Country Executive, Kirk Robinson, joined us on the B2B Tech Talk introductory episode. Two of Ingram Micro’s biggest milestones in 2020 include an entirely virtual ONE Experience and a newfound focus on customer experience.In this episode, Keri and Kirk discuss… The biggest takeaways from the 2020 ONE EventWhat Ingram Micro is doing to double down on customer experienceHow Ingram Micro is staying connected with partnerTo join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

In this special global edition, we hear from our IoT team in the UK:· Bhavesh Patel, IoT & AI Solutions and Services UK Ingram Micro· Albert Baker, Co-founder of Danalto· David Pugh, Manufacturing Partnership Lead, Digital CatapultIn today’s connected world with greater demands for energy efficiency, enhancing supply chain visibility can add significant value for organizations. Organizations are increasingly under pressure to deliver the benefits of enhanced visibility in the near term but are hampered due to complexity and cost associated with multi-vendor solutions needed to track assets indoors, outdoors and across international borders.Ingram Micro offers flexible, scalable IoT and AI solutions that unlock the capabilities of low power, energy-efficient power sensing, aligned specifically to supply chain and asset tracking. Work with Ingram Micro to make asset tracking simple. Harness the capabilities of a platform that enables low power asset/personnel tracking both indoors and outdoors with reduced infrastructure density, complexity and cost.Speak to your dedicated account manager in the UK or request to be contacted by a consultant here: https://tinyurl.com/yybleu3w

In this special global edition, we hear from our IoT team in the UK:· Bhavesh Patel, IoT & AI Solutions and Services UK Ingram Micro· Albert Baker, Co-founder of Danalto· Sara McNabb, Market Advisor, Digital Technologies, Enterprise IrelandSustainability, energy optimization, and in turn, cost efficiencies are a key priority for organizations today. Streamline your operations with a reduction in energy consumption and ensure that your organization remains energy compliant.Using data at the core, capitalize on the opportunity to infer greater business intelligence insights. Ingram Micro offers flexible, scalable IoT and AI solutions that unlock the capabilities of low power, energy-efficient power sensing, aligned specifically to improving sustainability. Within an AI-enabled world, partner with Ingram Micro to tap into the realm of possibilities of next-generation enterprise IoT service creation.Speak to your dedicated account manager in the UK or request to be contacted by a consultant here: https://tinyurl.com/yybleu3w

At its inception, Lexmark encountered the toughest printing application environments. Today, it continues to change and move faster than any organization in the industry. In this episode of B2B Tech Talk, Keri Roberts catches up with Phil Carter, Director of Services Portfolio Management at Lexmark and Steve Delaney, a Distribution Account Manager with Lexmark to talk about what the company is currently doing in the MPS space.They also discuss:MPS market threats and opportunities Lexmark and the catalyst for MPS market growth Printer device security and sustainability  How technology is becoming more invisible Learn more about Lexmark and Managed Print Services by visiting their website. Follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

Gaming is bigger than Hollywood and sports—it’s the ultimate stay-at-home pastime of choice with a 32% increase in revenue in 2020.Oh, and 43% of esports viewers say they appreciate brands that connect with them through gaming channels.In this episode of B2B Tech Talk, host Keri Roberts interviews Steve Hitchcock, Channel Sales Manager, Gaming at Seagate Technology, about all things gaming—and why this is such an essential vertical. They also talked about…Ingram Micro adding companies from the gaming space as a new business unit3 types of storage for gamersHow to decide on ideal storage for your gaming rigTournaments, esports and brandingPlus, hear a special guest appearance from Stacy Gerke, Business Unit Marketing Manager, about how Ingram Micro is growing their gaming program. “Gaming right now is probably the hottest at-home tech sector that you could find yourself wanting to get involved in when it comes to selling products.” — Steve HitchcockGet in touch with Steve on LinkedIn, or if you’re a partner, reach out to Michael Ernst by email.To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

The Ingram Micro ONE Experience 2020 was ONE for the books.Despite the challenges of creating a fully virtual large-scale event, Ingram Micro was determined to offer partners substantial and actionable takeaways, as well as make some exciting announcements. In this episode of B2B Tech Talk, Keri Roberts chats with Sabine Howest, Vice President of Global Partner Engagement & IoT at Ingram Micro, to review Ingram Micro’s first ever fully global and virtual conference, the ONE Experience.The two discuss:Challenges and opportunities in planning a global virtual eventIngram Micro’s global advanced solutions strategyOpportunities for channel partners to grow and scale in 2021The future of the global technology market Missed the ONE Experience? Check out Ingram Micro’s on-demand content and unlock industry insights to propel your business forward in 2021 here. Follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

Data and networking will always come back to fiber optics and fiber optics backbone.Because your business process depends on a fiber backbone, it is critical that backbone developments occur with minimal disruption to your business. In this episode of B2B Tech Talk, Keri Roberts catches up with Tom Kovanic, Business Development Manager with Panduit Ventures, to discuss:The functionality of a single mode fiber vs. a multimode fiber.Why Panduit’s OneMode is the best fiber optics solution for the modern world.Exciting developments in technology and where tech is headed. Follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

You don’t need to be a technologist to be in technology.In this episode, Cheryl Rang, director of Advanced Solutions at Ingram Micro, talks to Harpreet Narang about her journey from finance to technology.Topics discussed: Advancing and improving your IT skill setUsing your curiosity to help develop your careerWorking as a team and making the most of each strengthInspirations and alliesEncouraging the next generation of women to get into techWhen you have a support system that encourages you, you’ll discover you can take your career to a whole new level—even when you’re six months pregnant like Cheryl’s experience. You may think your work and life can’t balance while you’re attempting to grow both but in a positive environment, you’ll find this isn’t true. Don’t be afraid to ask for help and stay motivated during the challenges. For more information or to be a guest on the show, connect with Harpreet Narang on LinkedIn or email Harpreet Narang. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkBe sure to subscribe so you don’t miss the next episode of Coffee with Women in Channel B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

As a result of COVID-19, more companies are beginning to realize things like community engagement, corporate social responsibility and social purpose are not just nice for an organization to have…They’re absolutely essential. In this episode of B2B Tech Talk, Keri Roberts catches up with Jamie Ferullo, the Director of Advanced Computing at Ingram Micro and Jennifer Owen, the Senior Account Executive at United Way of Buffalo and Erie County. They discuss:How organizations can create new opportunities for generosity in the current climate.How United Way brings organizations together to create systemic community change.How Ingram Micro and United Way align on social causes for greater impact.How companies can use technology for corporate social responsibility.  Learn more about Buffalo United Way or find your local UW office here. Follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

Visibility, intelligence and enforcement aren’t only necessary for choke point security—they need to cover the entire network.Those are three crucial security elements that Samantha Madrid, VP of Security Business & Strategy at Juniper Networks, shares with Keri in this episode. They also discuss… How each of the three security elements affects your networkHow virtual firewalls from Juniper keep cloud environments safeWhy Samantha has prioritized diversity at JuniperWhere Samantha sees technology goingLearn more about Juniper security solutions. Contact the Juniper team at Ingram Micro: [email protected]. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

Welcoming employees back to the office can be stressful.One thing Brother doesn’t want you worrying about? Risking your employees’ health and productivity by not reconfiguring your office space.Senior Distribution Sales Manager at Brother, Bob Thews, joins Keri to discuss… Reimagining your office to optimize safety, security, convenience and productivitySolutions from Brother that can keep offices safeWhat the future of technology is looking likeLearn more about meeting the needs of the evolving workplace.For more information, contact John Haberman at [email protected]. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

If you thought powerful AMD Ryzen processors were only meant for gaming, guess again!Jason Mooneyham, Corporate VP and GM at AMD, joins Keri on B2B Tech Talk to share all the new products AMD and partner Lenovo are releasing. Plus, they chat about… What AMD has been up to in 2020 and where they’re goingAMD’s role in the SMB marketHow AMD is incentivizing learning programs for partnersWhere the future of technology is headedAccess the Lenovo Partner Hub here.To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

Most companies are going through a refresh phase due to COVID-19 and pivoting from remote work to an office/remote hybrid. With employees going back to the office, businesses need to have the right tools in place to ensure employee safety and overall organizational health. In this episode of B2B Tech Talk, Keri Roberts catches up with… Collin Rauen, Senior Channel Account Specialist at Ingram Micro,Mike Brooks, Sales Business Development Manager Collaboration at Cisco,and Marc Nagao, America’s Distribution Security Business Development at Cisco. The four discuss:What security and business resilience looks like during a pandemicHow Cisco is helping organizations go back to office spaces safely How Ingram Micro makes the transition from home to office stress free“Historically, network and network security have been thought of as pretty complicated things to manage, and I think at CISCO, we’re actually making network and network security a lot easier to understand and manage.” —Marc NagowFollow us on Twitter @IngramTechSol #B2BTechTalkSponsored by Cisco and Ingram Micro Financial SolutionsListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or tune in on our website. 

People are not machines—plain and simple. Microsoft realizes this and has taken the initiative to boost remote employee well-being and, subsequently, productivity.Renee Abrams, Surface Solution Specialist at Microsoft, joins Keri on today’s episode to share how Microsoft is taking on WFH well-being. Plus, they talk about… Rethinking team collaboration when everyone’s working remotelyHow the Microsoft Surface Hub 2S 85” is improving teams’ workflowWhere Renee sees tech going in the coming yearMore on the Surface Hub 2S 85”. Contact the Ingram Micro Microsoft Surface Hub team at [email protected]. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or tune in on our website. 

Accelerate, simplify and better together.These are the 3 core pillars of the collaboration model for Cisco’s Flex 3.0. In this episode of #B2BTechTalk, host Keri Roberts interviews Christopher Heinrich, Cisco Senior Technology Consultant at Ingram Micro, about everything Cisco Collaboration Flex 3.0.You’ll hear about:The perpetual model vs. the annuity model5 amazing updates to make things easier for partnersEven more Flex 3.0 learning opportunities“It's really allowing organizations and customers to deploy their collaboration applications in what they see fit and how they see fit—and allows them to pay for them how they want to pay for them.” — Christopher HeinrichTo join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

Lessons from 2020: Disruption isn’t when, but if. How’s your org doing when it comes to creating a truly mature operational resiliency?In this episode of B2B Tech Talk, host Keri Roberts speaks with Patrick Potter, Solutions Marketing at RSA Security, about building resiliency into every part of your org.We chatted about:Resiliency vs. recoveryStrategies for building resilience (plus cyber resiliency)What you can and can’t predict—and how to be resilient anyway“It takes all the business to look at how they can build resiliency into what they do. It's not just an IT issue.” — Patrick PotterFind out more about resiliency at RSA.com, or if you’re a partner, email [email protected] join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website. 

Right now is one of the all-time worst moments to slash your marketing spend. Instead, adjust your marketing strategies to reflect your leadership and contribution to helping others.In this episode of B2B Tech Talk, we spoke with Cheryl Cook, SVP of Global Channel at Dell, and Jen Anaya, SVP of Global Marketing at Ingram Micro, about adjusting marketing strategies for today.You’ll also learn about:Why channel partners shouldn’t cut marketing, eitherHow to adjust marketing to the current environmentWhat’s changed about CX in the last several monthsBeing purposeful about giving back“We allow the customer to lead us … and pivot to much more value proposition around outcomes.” — Cheryl CookConnect at imaginenext.ingrammicro.com or via your partner rep.To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.