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Mark Hoffman
It’s my goal to explore some of the biggest issues facing organizations today and chat with industry leaders about ways we can all be more resilient.
Episode 60 - UK’s ”Monopoly” on Poor Communicators, Good Crisis Practices & More - Jim Preen
Up until now, the coolest thing that has ever happened on The Resilient Journey podcast is my smooth jazz opening. That’s about to change as I’m joined by one smooth cat. Jim Preen is my guest today.
Hello everyone, welcome to episode 60 - as the Resilience Think Tank presents the Resilient Journey podcast!
Today I’m joined by independent crisis communications consultant and former ABC news reporter Jim Preen.
Listen as Jim and I talk about the current state of affairs in the UK (is the world really laughing at London?), poor communications from leaders, how to be effective when running crisis management exercises, the value of playbooks vs. plans and best practices when hosting a webinar or large online meeting.
Jim shares some details of his battle with prostate cancer and whatever you do, stick around to the end for a special treat.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
31:5224/10/2022
Episode 59 - Navigating the Resilient Journey with PTSD - Andew Owlett
Are you willing to be vulnerable? Are you able to open up and talk about things that are troubling you? Are you willing to listen to those around you to help someone lighten their load? Both of these things help us to be more resilient.
Hello everyone, welcome to episode 59 - as the Resilience Think Tank presents the Resilient Journey podcast!
I’m joined by Andrew Owlett, security leader and career coach – and today we’re exploring how Andrew is navigating his resilient journey while dealing with PTSD.
Listen as Andrew and I talk about being vulnerable and how it can help you be a better leader, what to listen for to identify when someone else is struggling and why checking in with those around you is so important.
It’s a good reminder that when it comes to those around you at work, you never really know what someone else is going through.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
29:5217/10/2022
Episode 58 - Be Resilient Through a Ransomware Attack - FBI Agent Ken Schmutz
October is cybersecurity awareness month. As a resilience professional, you need to understand what’s going on behind the scenes of a ransomware attack, and we’ve got the right guest for you.
Hello everyone, welcome to episode 58 - as the Resilience Think Tank presents the Resilient Journey podcast!
Today I’m joined by Supervisory Special Agent Ken Schmutz from the FBI Cyber Task Force.
Listen as Agent Schmutz walks us through the various stages of a ransomware attack, shares his views about the importance of having a response plan in place, gives insight into what you can expect when you engage law enforcement, and he provides us with the FBI’s official recommendation about whether or not you should pay a ransom.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
30:3710/10/2022
Episode 56 - A Recap of DRJ Fall 2022, with Lisa Jones and James Green
As the world begins to crawl out from under the rock that was the COVID-19 pandemic, people are gathering again at conferences. Today, we get a recap of one of the biggest Resilience themed conferences in North America – DRJ Fall 2022.
Hello everyone, welcome to episode 56 - as the Resilience Think Tank presents the Resilient Journey podcast!
Today I’m joined by two co-founders and managing partners of the Resilience Think Tank, and presenters at DRJ Fall 2022 – Lisa Jones and James Green.
This week Lisa, James and I talk about the importance of networking at conferences – even if you’re not comfortable with mingling.
I get James and Lisa to talk about their favorite speakers and share a little from their presentation about finding the next generation of resilience professionals.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
26:5426/09/2022
Episode 55 - Midterm Elections Impact on Corporate Resilience - John Ashford
When we think about the resilience of our organizations, we all think about the elephants in the room – but how much attention do we give to the elephants and the donkeys? The midterm elections are right around the corner.
Hello everyone, welcome to episode 55 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by chairman and founder of Washington, D.C.-based organization - The Hawthorn Group. John Ashford has provided senior counsel to clients in all 50 states and several countries, drawing from public affairs and communications experience.
This week John and I discuss the pushback organizations could face when social responsibility turns to social advocacy. We talk about the Four Ps that will likely impact the upcoming midterm elections – and therefore could impact the resilience of corporate America, specifically:
Polling
Partisanship
Passion
Populism
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
27:2919/09/2022
Episode 54 - BC Jobs, Burn Out and Quiet Quitting with Cheyene Marling
As resilience professionals we spend time each day thinking about and working to make sure our organizations are able to withstand a disruption. But, do we give the same consideration to our own careers?
Hello everyone, welcome to episode 54 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by industry leader, hiring and data research pro Cheyene Marling.
This week Cheyene and I cover everything from how to prepare for a day you hope never happens, quiet quitting – from a couple of different points of view and what the business continuity and resilience industry looks like right now.
Is it time to make a move?
What about remote working?
How are salaries doing in our industry?
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
22:4712/09/2022
Episode 53 - Female Leadership in a Male Dominated Industry - Tina Klaskala
Sometimes a small investment of time can reap huge benefits. Taking a few minutes to reflect gratitude or to work out, or to listen to today’s guest drop some solid advice for being successful at work.
Hello everyone, welcome to episode 53 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I have some excellent advice for everyone.
My guest this week has her roots in homeland security and has transitioned to the private sector in various roles related to resilience and crisis management. I’m joined by Tina Klaskala and we’re talking what it takes to successfully lead as a woman working in a male dominated industry. Listen as Tina and I discuss:
Why it’s time to flip the script
The importance of being committed and tenacious
How to be your authentic self, even though you’re imperfect
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
20:4706/09/2022
Episode 52 - Threat Monitoring, Left of Boom - with Pete O’Dell
When I was a little kid and I had to race my big brother, I’d ask for a head start so that I had a fighting chance. Well, think about how valuable it would be if you could get a head start when responding to a crisis.
Hello everyone, welcome to episode 52 - as the Resilience Think Tank presents the Resilient Journey podcast!
Today we celebrate 52 weekly episodes! The end of our first year!
My guest this week is Pete O’Dell, CEO of Swan Island Networks and we’re talking about threat monitoring.
Listen as Pete and I discuss:
The benefits of not flying blind
What it means to be “left of boom”
The value of integrating technology and process
Risk identification and response best practices
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
21:3829/08/2022
Episode 51 - The Next Generation of Resilience, Lisa Jones & Milena Maneva
Welcome to the resilient journey podcast. Today we start a new 20-minute format to make the podcast easier to listen to. And today, I turn the reigns of the podcast over to two co-founders of the Resilience Think Tank.
Hello everyone, welcome to episode 51 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I turn the show over to Resilience Think Tank co-founder Lisa Jones who interviews Milena Meneva. Their conversation: The next generation of resilience professionals.
Listen as Lisa and Milena discuss:
How a disruption kick started Milena’s own resilient journey
The value of networking, listening to podcasts and webinars
How stepping out of your comfort zone can propel your career
And the best career advice you can receive
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
21:5422/08/2022
Episode 50 - 7 Crisis Management Takeaways from the Boston Marathon Bombing with John Petrozzelli
Today, we’re going back to April of 2013. To Boston. To the Marathon.
Hello everyone, welcome to episode 50 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I am joined by former FBI Analyst John Petrozzelli who was an intelligence analyst leading a team in the forensic investigation of the Boston Marathon bombing.
Listen as John and I talk about his investigation into the digital lives of the terrorists, as we identify seven key crisis management takeaways including:
The importance of building relationship before the crisis
Why you need to challenge your assumptions
Why cyber and forensics may come into play even during a non-cyber incident
The reality of trauma affecting those managing the crisis
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with John here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
33:3115/08/2022
Episode 49 - The Value of Crisis Management Software with Chris Britton
There is a term that people use to describe what your mind does at time of crisis. Some do it more than others. More seasoned professionals hardly do it at all. The term is fog of war and the goal to is reduce it.
Hello everyone, welcome to episode 49 - as the Resilience Think Tank presents the Resilient Journey podcast! This week we continue our conversation about software as I’m joined by Chris Britton, Co-founder of RockDove Solutions.
Listen as Chris and I talk about how using crisis management software can reduce the fog of war. We also discuss:
The importance of having a complete view of your operation
The value of bringing people together during a crisis
Techniques for improved stakeholder communications
And…why you should be thinking about specific scenarios as you develop playbooks.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Chris here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
30:3008/08/2022
Episode 48 - BC Software - with Marie-Helene Primeau & Senad Cehajic
There are times where going old school is perfectly acceptable. I love a good charcoal barbecue, or listening to jazz on vinyl. But when it comes to business continuity management – the old tools just don’t cut it.
Hello everyone, welcome to episode 48 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Marie-Helene Primeau, Executive Vice President at Premier Continuum and Senad Cehajic, Director of Business Continuity and Corporate Security at OMERS. And this week, we’re talking about BCM Software.
Listen as Marie and Senad share two perspectives of BCM software, one as the service provider and the other as the customer. We discuss:
The advantages of using software to manage your BC program
Some misconceptions about using software
Must have features
Ways to justify the expense to senior leaders
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Premier Continuum here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
28:3601/08/2022
Episode 47 - The Next Generation of Resilience Professionals - James Green
I’ve been in the business continuity and resilience industry for over 20 years and I still make it a point to be like a sponge and try to learn something new every day. That approach is even more critical for those who are new to the industry.
Hello everyone, welcome to episode 47 - as the Resilience Think Tank presents the Resilient Journey podcast! My guest this week is friend, and co-conspirator James Green.
Listen as James introduces the spotlight of the Resilience Think Tank in Q3 of 2022 – The Next Generation of Resilience Professionals. James and I cover:
5 things that new professionals can do to broaden their horizons
Why it’s okay to change your point of view
The value of taking a long-term view of life and your career
And it wouldn’t be an interview with James Green if there wasn’t a controversial moment.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
27:1618/07/2022
Episode 46 - Protecting Your Company’s Reputation in a Crisis - With Larry Walsh
I want you to picture yourself in a long hallway. On the walls, as far as you can see, there are pictures. Framed photographs of organizations entrenched in a public crisis. I’m curious, what companies come to mind?
Hello everyone, welcome to episode 46 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Larry Walsh, Vice Chairman of the Hawthorn Group a public affairs firm that has been helping organizations for over 30 years.
More and more issues are playing out in the public arena – and dragging corporations into them. A crisis can damage a company’s reputation. Larry gives us some great insights including:
That what CAN be known, WILL be known
When you should respond to negative comments on social media
That values are the foundation of a company’s reputation
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with The Hawthorn Group here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
29:3111/07/2022
Episode 45 - Personal Preparedness as Part of Your Resilience Strategy - with Bob Keller
I have been doing business continuity and resilience a long time and I’m going to admit something to you. This week’s guest introduces a concept that I have almost completely overlooked throughout my career. Personal preparedness as part of a resilience strategy.
Hello everyone, welcome to episode 45 - as the Resilience Think Tank presents the Resilient Journey podcast!
This week I’m joined by Bob Keller. I saw Bob speak at a conference recently and knew he was the perfect guest for the podcast. Listen as Bob explains:
That corporations need to consider the human element of their continuity plans
Why we need to push personal preparedness as part of the BCM program
The fact that the business is only as resilient as their plan – but the plan is only as effective as the people who run it!
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Bob here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
30:2405/07/2022
Episode 44 - Michele Turner. A Methodology for Business Continuity Management
If I’m 100% honest, I don’t know why cheerleaders have to spell everything. “Be aggressive. B-E aggressive.
B-E A-G-G-R-E-S-S-I-V-E. What’s the point?
Hello everyone, welcome to episode 44 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Michele Turner. Michele is going to spell for us today as she walks us through her methodology for business continuity program development.
This is based on Michele’s latest book Lessons Learned: Short Stories of Continuity and Resilience.
As we work our way through the word “PARSE”, we will discuss:
Tips if you’re having trouble getting executive level support
Making sure your program demonstrates VALUE
The use of Risk Assessments
How sometimes we need to slow down to speed up
Why it’s important for you to have a personal career strategy
How our unique view of the organization can help develop resilience strategies
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Michele here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
30:2327/06/2022
Episode 43 - The (Not What You Think) Values of Exercising with Lester Chng
Tabletops, functional exercises. We’ve run them and have a pretty good idea of what to do. When you think about running an exercise, you might feel like you know all there is to know. What if I said I could teach you something new?
Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. Welcome to episode 43. This week I’m joined by Lester Chng, former naval officer and head of Cyber and Crisis Security Exercise Management at Bank of Montreal. In this episode you’re going to learn something new about exercising.
Today we discuss:
How to leverage exercising to enhance our operational resilience
How to use drills as part of effective exercises
What do we mean by exercise workshops?
The bottom line is – we are going to make a positive impact on the way we think about exercising.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Lester here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
28:5820/06/2022
Episode 42 - The #Antiwork Movement and Your Resilience
When you think of the great resignation, what do you imagine? Do you picture mid to upper level executives switching jobs?
What about minimum wage earners? Do you think about them? What about the anti-work movement? How can that affect your organization’s resilience?
Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast.
Welcome to episode 42. This week I’m going to speak about the anti-work movement and:
How staffing shortages are affecting the service industry
How minimum wage jobs are likely to affect your supply chain
Why staffing shortages matter
And a couple of things you can be looking out for within your own organization.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
24:0413/06/2022
Episode 41 - Foreseeable Risk, Are You Prepared for Violence at Work? - with Steve Crimando
According this week’s guest, recent events related to gun violence in the United States reinforce the need for every employer, organization or municipality to make sure they are prepared. This is – foreseeable risk.
Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. My guest this week is Steve Crimando, a subject matter expert and trainer specialized in human factors/behavioral sciences in homeland and corporate security, anti-terrorism, violence prevention and intervention, emergency and disaster management. This week, Steve and I discuss:
How organizations can prepare for violence in the workplace
How sticky phrases can help drive home key messages in high stress situation
Why you need to be surgical in your delivery of messages during a crisis
And an interesting take on the fact that every crisis has a human aspect to it.
Learn more about the Resilience Think Tank here.
Connect with Steve Crimando here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
30:5606/06/2022
Episode 40 - Mass Shootings. Enough is Enough! - with Vince Davis
According to the Gun Violence Archive, a mass shooting is when there are 4 or more victims in a single incident. The US has experienced over 50 mass shootings, with more than 70 dead and nearly 300 wounded, and that’s in May of 2022 alone!
Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. Welcome to episode 40. My guest this week is preparedness expert Vince Davis and if you haven’t guessed it, our topic is gun violence, specifically mass shootings in the US.
This week, Vince and I discuss:
Is this a gun problem or a morality issue?
What is “the bad man drill”?
What you should be doing within your own organization to be as ready as possible for an active shooter event.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Vince Davis here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
29:3830/05/2022
Episode 39 - A Resilient Workforce with Jamie Gassmann (Part 2)
If you’re a business continuity professional, this is a topic that deserves your attention. It will help your organization be more resilient and I would encourage you to pay attention to the next 28 minutes or so.
Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. Welcome to episode 39.. This is part 2 of my conversation with Vice President of Marketing for R3 Continuum – Jamie Gassmann. This week, Jamie explains:
How a more resilient workforce allows your organization to bounce back faster
Some misconceptions about mental health in the workplace
And we discuss how a leader can be effective in a crisis situation when they’re struggling to deal with it themselves.
But first, here’s a brief word from Ashley at the Resilience Think Tank.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Jamie Gassmann here.
Learn more about R3 Continuum here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
29:2323/05/2022
Episode 38 - Mental Health in the Workplace with Jamie Gassmann (Part 1)
Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast.
Welcome to episode 38.
My guest this week is Vice President of Marketing for R3 Continuum – Jamie Gassmann. In the first of 2 episodes with Jamie, we discuss an area of focus for the think tank in Q2 – mental health.
Jamie and I will cover an area that should get your interest as a business continuity and resilience professional – the idea that business resilience has to start with your people.
Jamie will catch us up on trends related to stress in the workplace as people return to the office.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Jamie Gassmann here.
Learn more about R3 Continuum here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
30:5416/05/2022
Episode 37 - The Great Resignation with Margaret Millett
The phrase "May you live in interesting times" is an expression that is claimed to be an ancient Chinese curse. While it might sound like blessing, it rarely is. Living through the pandemic and now the great resignation, these are indeed interesting times.
Hello everyone and welcome to episode 37 of the Resilient Journey. My guest today is one of those people we claim needs no introduction. Industry icon Margaret Millett joins me this week on the podcast as we talk about the great resignation.
Listen as Margaret discusses how the great resignation may create critical gaps in your organization, how to adjust business continuity practices to help organizations be more prepared, and why you might even want to consider changing some things in your BIA.
We also get into some practical advice for helping business continuity and resilience professionals head off some problems before they occur.
To connect with Margaret, click here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
30:5609/05/2022
Episode 36 - Making Good Decisions During a Cyberattack
If you’ve never had to respond to a cyberattack or been forced to make difficult time-sensitive decisions, and if you haven’t given serious thought to how you would respond, it’s safe to say you could be headed for a whole lot of trouble.
Hello everyone and welcome to episode 36 of The Resilient Journey podcast, sponsored by ClearRisk.
Today I want to get you started on the road to effectively responding to a cyberattack.
We will discuss why this isn’t just an IT problem, how to involve your crisis management team and how to be as prepared as possible to make those difficult decisions.
Cyber crime is on the rise, and with everything going on in the cyber world, can you really afford not to pay attention?
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
27:0102/05/2022
Episode 35 - The Human Side of a Disruptive Event with Jody Copeland
As a Business Continuity or Crisis Management professional, it’s important for us to understand the human side of a disruptive event. And if we have insights into the best way to help employees after a trauma, we’re one step ahead of the game.
Welcome to episode 35 of the Resilient Journey podcast, sponsored by ClearRisk.
Today I’m joined by Jody Copeland, a registered psychotherapist.
Listen as Jody tells us what employers should do to support employees post-trauma, the effects of an unsupported employee and Jody encourages employers to get curious about their employees after a traumatic event.
And if you’re struggling with something you just can’t shake, Jody has some advice for you too.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Jody? Click here
Email Traci directly here: [email protected]
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
29:4725/04/2022
Episode 34 - A Story of Personal Resilience with Traci Powell
My friends at the Resilience Think Tank have a series of articles called “What Resilience Means to Me”.
For some resilience is operational or organizational. But for others, it’s deeply personal.
Hello everyone and welcome to episode 34 of The Resilient Journey podcast sponsored by ClearRisk. Today we get personal. My guest is Traci Powell.
Traci is the founder of a woman’s counseling and trauma recovery center called The Rebuilt Woman.
Traci is a survivor of childhood sexual and emotional abuse and today she is dedicated to providing help to lead her patients to true, lasting healing.
We’re going to talk about everything from overcoming trauma to how to reconnect with yourself and those closest to you.
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Traci and The Rebuilt Woman? Click here
Email Traci directly here: [email protected]
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
29:5418/04/2022
Episode 33 - Exercising Best Practices with Rob Burton
Practically every practitioner in the world knows that we have to do it. Some do it. And some do it very well. Some don’t do it at all. We’re talking about exercising today on the Resilient Journey.
Hello everyone and welcome to episode 33 of the Resilient Journey podcast sponsored by ClearRisk. Today we’re talking to a man who runs exercises for a living. Rob Burton is my guest today. Listen as Rob describes five steps to meaningful exercises, the importance of having a solid scenario and why having meaningful exercises will demonstrate the value of your program to your organization.
And – what makes an exercise successful?
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Rob? Click here
Here’s the link to the ICMC 2022 Conference – Click here
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
31:1911/04/2022
Episode 32 - How to Grow and Evolve as a Resilience Professional with Alex Fullick
I’ve always said that the main reason I started this podcast was because I love asking questions and gathering information that helps other people grow. My guest today feels exactly the same way.
Hello everyone and welcome to episode 32 of the Resilient Journey podcast, sponsored by ClearRisk. Today I’m joined by a really interesting guest – Alex Fullick joins me for a very important conversation about how we as Resilience professionals need to continue to evolve and grow. We talk about why we need to be collaborative, adaptive and flexible and what topics we need to be paying attention to right now.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Alex? Click here or email him at mailto:[email protected]
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
30:0004/04/2022
Episode 31 - Tips to Effective Leadership with Sean Vanslyke
Hello everyone and welcome to episode 31 of the Resilient Journey podcast, sponsored by ClearRisk. Today I’m joined by the CEO of SEMO Electric Cooperative. He’s the host of the Friday Feature, a short weekly video clip of positivity. His name is Sean Vanslyke, and he is a leader. And that’s what we’re going to discuss today – leadership.
Listen as Sean provides six tips for being a leader, even if you’re a team of one. He discusses how to remain positive if things go wrong. And I even get a little personal with a story of my own.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Sean? Click here.
Catch two of Sean’s favorite Friday Features here:
#13: https://youtu.be/GKYVQu91iG4
#46: https://youtu.be/p2vLCysMzwE
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
30:5428/03/2022
Episode 30 - Must Have Leadership Skills for Resilience Professionals with Alexandra Hoffmann
Hello everyone and welcome to Episode 30 of the Resilient Journey podcast, sponsored by ClearRisk.
My guest this week – Alexandra Hoffmann joins us from France, as we kick off a two-part series on leadership.
Listen today as Alexandra reminds us why we can’t interchange the terms business continuity and resilience, she talks about the leadership skills resilience professionals need to demonstrate and explains how to handle situations when you need to ask for help, and discusses how being a CEO and mother isn’t for the faint of heart. Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Alexandra? Click here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
29:3321/03/2022
Episode 29 - Climate Change, Emergency Management and You - with Dr. Samantha Montano
Hello everyone and welcome to episode 29 of The Resilient Journey podcast, sponsored by ClearRisk.
Today I’m joined by author, speaker and professor, Dr. Samantha Montano.
Listen as Dr. Montano speaks of inconvenient truths related to emergency management post Katrina, and discusses changes in our climate that should cause risk managers and resilience professionals to take notice.
I ask her why certain demographics deny climate change and how to combat skepticism.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Dr. Montano? Click here.
Learn more about Samantha’s book “Disasterology”. Click here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
28:2214/03/2022
Episode 28 - Ukraine 2022: Business Resilience in Action - with Nazariy Zhovtanetskyy
Hello everyone and welcome to a special edition of the Resilient Journey podcast sponsored by ClearRisk.
Today I’m joined by the Chief Strategy Officer for N-Ix, Nazariy Zhovtanetskyy.
I interviewed Nazarii from his home in western Ukraine on March 3, 2022 – one week after Russian troops began their invasion of Ukraine.
Nazariy’s company, N-Ix is a software development company. They have 1,800 employees, with 1,000 in or around Lviv in the west and the remainder were based in Kyiv and Kharkiv.
Their story is one of resilience in action. It’s impressive. It’s worth listening to.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about N-iX? Click here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
27:2907/03/2022
Episode 27 - Managing Cyber Threats for Resilience with Karla Reffold
Hello everyone and welcome to Episode 27 of the Resilient Journey podcast sponsored by ClearRisk. Today I’m joined by the COO of Orpheus Cyber, Karla Reffold.
Listen as Karla provides practical advice about understanding risks related to cyber and supply chains, she talks about managing your vulnerabilities effectively and explains the difference between vulnerabilities and threats.
As a bonus, Karla gives us some great advice how we can all encourage our daughters and grand daughters to get into the cyber industry.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to connect with Karla? Click here.
Want to learn more about Orpheus Cyber? Click here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
28:5628/02/2022
Episode 26 - Making Your Supply Chain More Resilient - with Betty Kildow
Hello everyone and welcome to episode 26 of the Resilient Journey podcast sponsored by ClearRisk. Today I’m joined by longtime member of the business continuity industry, fellow of the BCI and expert on supply chain resilience – Betty Kildow.
Listen as Betty provides practical tips for making supply chains more resilient.
Betty gives advice on how to leverage risks and vulnerabilities, shares what questions you need to ask your suppliers and explains how not to turn collaboration into a turf war.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to connect with Betty? Click here or at [email protected]
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
31:1121/02/2022
Episode 25 - Why Diversity = Better Outcomes Post Disaster with Chauncia Willis
We talk about organizational resilience, operational resilience and personal resilience. But what about community resilience? And what about resilience in communities of color?
Hello everyone and welcome to episode 25 of the Resilient Journey podcast sponsored by ClearRisk. In this episode, I’m honored to be joined by founder and CEO of the Institute for Diversity and Inclusion in Emergency Management – Chauncia Willis. Listen as Chauncia shares how the I-DIEM is interrupting the cycle of bias, the impact of bias on employees and how a more diverse team leads to better outcomes post disaster.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to connect with Chauncia? Click here.
Check out Chauncia’s book Stretching. Click here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
33:1114/02/2022
Episode 24 - Making Risk Leaders More Efficient - with Craig Rowe
We’ve all heard the popular idiom ‘work smart not hard’. Well, in 2022 there are a lot more tools at your disposal to not only help you work smarter, but also to make you more efficient.
Hello everyone and welcome to the Resilient Journey podcast, sponsored by ClearRisk. Today we are joined by Founder and CEO of ClearRisk – Craig Rowe. I asked Craig to join me today, not because he’s the CEO, or because he’s the sponsor of the program. Craig is here because of his insight regarding risk management and how software tools can free you up to tasks of higher value. Craig talks about the difference between having good data and good information – and points out where organizations often suffer when it comes to managing risk and resilience.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to connect with Craig? Click here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
26:1407/02/2022
Episode 23 - What is Resilience? with Sarah Garrington
The business continuity industry is at a very pivotal crossroad. Many people are asking about the difference between resilience and business continuity, or how to tie risk management and business continuity together – well this episode will help.
My guest this week is Sarah Garrington. Sarah is the head of resilience for a law firm based in the UK. She is a conference speaker and frequent podcast guest and is very well spoken on the topic of operational resilience, organizational resilience…and just resilience in general. In today’s episode Sarah explains the difference between business continuity and resilience and gives some practical advice for how resilience professionals can work with the risk management team and leverage data to make the organization more resilient.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to connect with Sarah? Click here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
26:0131/01/2022
Episode 22 - The Relationship Between Risk Management and Resilience - with Rodney Hill, CRO
Relationships are important in business. But what about the relationship between Risk Management and Resilience?
Hello everyone and welcome to episode 22 of the Resilient Journey podcast, sponsored by ClearRisk. This week I’m joined by one of the most dynamic business leaders I’ve ever had the opportunity to work for. He’s the Chief Risk Officer for OMERS in Toronto – it’s Rodney Hill.
In this episode, Rodney discusses that relationship between risk management and resilience and how to how to identify those areas of the business that matter to your executives so that your actions get proper attention. He even discusses the right way to identify which risks deserve your attention.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to connect with Rodney? Click here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
31:0124/01/2022
Episode 21 - Inside the Mind of a Consultant with Mark Hoffman
In last week’s episode, we took you inside the mind of a C Suite executive. This week, we’re going into a much scarier place – the mind of a consultant. And it’s not just any consultant – it’s ME!
Hello everyone and welcome to episode 21 of the Resilient Journey podcast sponsored by ClearRisk. This week I’m your guest and I’m joined by Resilience Think Tank co-founder Ashley Goosman who is stepping in as guest host.
In this episode, Ashley asks me about resilience, we talk about the podcast – and a little later in the episode I give some advice to anyone who wants to be a consultant. We also talk about an old-time radio show’s influence on the Resilient Journey.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Mark? Click Here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
25:5417/01/2022
Episode 20 - How to Advance Your Career with Steve Strout
Do you want to advance your career? Have you often thought that you’d like to get inside the mind of your executives so that you knew what was important to them? Well, you’re in the right place because that’s exactly what we’re going to do.
Hello everyone and welcome to episode 20 of the Resilient Journey podcast, sponsored by The Resilience Think Tank. Today we have the privilege of speaking with a man who not only has spent the majority of his career on the "C Suite" – but he has helped more than two dozen of his colleagues attain that position as well. My guest today is Steve Strout. Steve is the President of Miovision. In addition to being a CEO, he’s been a CIO, COO, CISO, and CTO.
We’re going to learn some techniques for advancing your career, like gaining allies, building your sphere of influence and building a track record.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Want to learn more about Steve? Click Here
Want to learn more about Mark? Click Here.
26:2510/01/2022
Episode 19 - The Best Moment of 2021
Thank you for listening to The Resilient Journey podcast!
Please follow us on Apple Podcasts, Google Podcasts, Spotify, Amazon Music or wherever you listen - like Podbean for example.
This episode replays some of the best moments from our first "year" (We started in September).
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to speak with Mark? Reach out here.
If you are interesting in being a guest on the podcast, please let me know!
Special thanks to Bensound for the music.
29:2527/12/2021
Episode 18 - Mental Health & Personal Resilience with Luke Bird Part 2
Welcome to The Resilient Journey!
Today we wrap up an important and deeply personal conversation with Luke Bird on the topic of mental health and personal resilience in the face of a life changing crisis. Luke is a global award-winning continuity & resilience professional and Global Board Director for the BCI.
He’s also someone who recently experienced a mental health crisis after the sudden and unexpected loss of a sibling. And today, Luke shares how to worked his way through the crisis.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Luke? Click Here
Want to speak with Mark? Reach out here.
Special thanks to Bensound for the music.
30:3820/12/2021
Episode 17 - Mental Health & Personal Resilience with Luke Bird, Part 1
Do you consider yourself to be an emotionally strong person? Maybe you feel like you deal with difficult circumstances well? Let me ask you this, are you strong enough to admit when you need help?
Today we start an important and deeply personal conversation with Luke Bird on the topic of mental health and personal resilience in the face of a life changing crisis. Luke is a global award-winning continuity & resilience professional and Global Board Director for the BCI.
He’s also someone who recently experienced a mental health crisis after the sudden and unexpected loss of a sibling. This is a special two-part episode that you’re going to want to share across your network..
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Luke? Click Here
Want to speak with Mark? Reach out here.
Special thanks to Bensound for the music.
27:4713/12/2021
Episode 16 - Bias and Diversity with Lisa Jones & Andreas Bryant
We’ve all heard the phrase ‘fight fire with fire’, but how do you fight bias? Do you fight bias with bias? And how do you handle the very dangerous unconscious bias?
Hello everyone and welcome to the Resilient Journey podcast sponsored by ClearRisk. Today we wrap up our series on diversity in the resilience industry by speaking with two of my co-founding members of the Resilience Think Thank, Lisa Jones and Andreas Bryant. We’re going to talk about conscious and unconscious biases in the work place, educational biases, how confidence plays a part in how we respond to bias, mentorship and what we can do to be allies to those around us.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Lisa? Click here
Want to learn more about Andreas? Click here
Want to learn more about the Resilience Think Tank? Click here
Want to speak with Mark? Reach out here.
Special thanks to Bensound for the music.
28:4206/12/2021
Episode 15 -Women in Resilience with Rina Singh
Hello everyone and welcome to Episode 15 of the Resilient Journey podcast sponsored by ClearRisk. Today we continue our series on diversity in the resilience industry by speaking with my good friend and massive contributor to the resilience industry Rina Singh.
Rina is the host of the Resilience Pod podcast and is chair of the BCI’s women in resilience group. She’s insightful and deliberate about empowering women in our industry to be more confident as they pursue their goals and work towards equity in the workplace.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Rina? Click here
You won’t want to miss Rina’s podcast – the Resilience Pod. Click here
Want to speak with Mark? Reach out here.
Special thanks to Bensound for the music.
30:2229/11/2021
Episode 14 - Racial Inequity in Resilience (Part 2) with Vince Davis
It’s episode 14 of The Resilient Journey! Our conversation with Vince Davis continues right where we left off at the end of episode 13. Our conversation about racial inequity continues with practical advice about confidence and never being outworked.
Vince has a storied career in emergency management including time spent with FEMA, Homeland Security and even some work in the private sector. He’s an author, conference speaker and leader in the emergency management industry.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Vince? Click here
Here is the link to Vince’s website – Preparedness Matters. Click here
Want to speak with Mark? Reach out here.
Special thanks to Bensound for the music.
31:3622/11/2021
Episode 13 - Racial Inequity in Resilience (Part 1) with Vince Davis
Without a doubt, this is the most important set of conversations I’ve ever had in my career. Today we start a four-part series on diversity in the resilience world. Trust me, you won’t want to miss this.
You may be a little hesitant to listen to a conversation about diversity. Maybe you even rolled your eyes when you saw the title of this episode. But believe me, this will be an informative series.
*** This is a special two-part episode ***
My guest today is Vince Davis. Vince has a storied career in emergency management including time spent with FEMA, Homeland Security and even some work in the private sector. He’s an author, conference speaker and leader in the emergency management industry.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Vince? Click here
Here is the link to Vince’s website – Preparedness Matters. Click here
Want to speak with Mark? Reach out here.
Special thanks to Bensound for the music.
31:1115/11/2021
Episode 12 - Principles of Good Business Communications with Dianne Chase
Be sure to follow this podcast to be notified of future episodes! Plus, it helps us in our rankings!
Today we wrap up our series on Crisis Communications with episode 12 of The Resilient Journey podcast, sponsored by ClearRisk.
My guest today is Dianne Chase. Dianne is the President and CEO of Chase Media. She founded Chase Media after an award-winning career in broadcast journalism as a news director, anchor and reporter. In this episode Dianne explains how to position your organization as the vindicator during a crisis and reminds us that communication done well is based on principles that don’t change.
Quotable: "Nothing good ever came from poor communications."
Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to learn more about Dianne? Click here
Here is the link to Chase Media’s website. Click here
Want to speak with Mark? Reach out here.
Special thanks to Bensound for the music.
28:5008/11/2021
Episode 11 - Preparing for a Successful Media Interview with Warren Weeks
Welcome to The Resilient Journey sponsored by ClearRisk!
Please follow The Resilient Journey to be alerted when new episodes are released!
In Episode 11, we’re continuing our series on Crisis Communications with one of North America’s leading media trainers – Warren Weeks.
Warren teaches spokespeople the art of the great media interview and he tells us how media training has changed over time.
In this episode Warren tells us the single most important thing you can do to achieve success in a media interview. You don’t want to miss this!
A shout out to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to connect with Warren? Click here.
Check out Warren’s website! Click here.
Want to speak with Mark? Reach out here.
Special thanks to Bensound for the jingle.
32:4201/11/2021
Episode 10 - Preparing Your Executives for a Media Interview with Brad Phillips
Welcome to The Resilient Journey! Please follow The Resilient Journey to be alerted when new episodes are released!
In Episode 10, we’re continuing our series on Crisis Communications with Mr. Media Training himself, Brad Phillips!
Brad is the President at Throughline Group, a public speaking and media training firm based in NYC with offices in Washington, DC. He hosts The Speak Good Podcast, which examines how we can use the power of communication for good.
His book, The Media Training Bible, has been Amazon’s top-selling title on the topic since its release in 2012. Prior to starting his businesses, Brad worked for ABC’s Nightline with Ted Koppel and CNN’s Reliable Sources, The Capital Gang and Late Edition with Wolf Blitzer.
Listen as Brad explains why confidence is key when it comes to a media interview and how to avoid common mistakes during an interview. This episode is a must-listen for those responsible for preparing a spokesperson.
A shout out to my friends at ClearRisk for sponsoring The Resilient Journey!
Want to connect with Brad? Click here.
Check out Brad’s Speak Good podcast! Click here.
Want to speak with Mark? Reach out here.
Special thanks to Bensound for the jingle.
27:0525/10/2021