I’m not sure how much you think about this, but something that I’ve started thinking more an more about lately is my legacy. How will we be remembered? This week’s guest has an interesting perspective – he says we will be remembered for what we do. Hello everyone and welcome to the 110th episode of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by Yusuf Ukaye and we are talking about mentoring – but this isn’t your normal mentoring discussion. Yusuf explains that we not only need to share what to do but we also need to explain how to be successful. He encourages us to ask seeking questions and find new ways to ask questions. Yusuf tells me that he thinks mentoring is philanthropic and an essential part of growing younger professionals. We also realize that mentoring is a two-way street.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.  

One thing that all of us have in common is that at one point in our career we either have or will look for a new job. It can be frustrating. Fake job postings, getting ghosted by recruiters and long drawn-out processes. Today’s guest can help you navigate it all. Hello everyone and welcome to episode 109 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by a new founding member of the Resilience Think Tank, resilience recruiter Sean Watson. This week Sean and I discuss how he will work with the Resilience Think Tank to provide coaching to job seekers. We discuss the value of collaboration, the challenges and frustrations of the job application process, and common mistakes made by job seekers. And Sean identifies what you need to focus on when looking for that next big opportunity. And he says that “if it’s the right job, the money shows up.”   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

One of the things I love about this podcast and about working with the Resilience Think Tank is my exposure to people in adjacent industries to resilience. We talk to people in risk, crisis communications and cybersecurity. But today we’re talking with an expert in physical security. Hello everyone and welcome to episode 108 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by someone who is equal parts resilience professional and physical security expert – Nicole McNeil. Nicole and I talk about the importance of linking physical security with resilience. We chat about people who need assistance during an incident, the pressure of working for an organization with truly critical functions and how you can respond if an employee receives a credible threat of violence. We talk about active attacker exercises and best practices. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Have you ever been on a game show? In North America maybe it’s Jeopardy or The Price is Right, or maybe the 1% Club in the UK. Would you rather be on a game show or take part in a tabletop exercise? If you said game show – then come on down…. Hello everyone and welcome to episode 107 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by someone who is becoming one of my favorite people in the industry – Dawn Grzena. On this week’s episode we talk about using game days as a way to build muscle memory when it comes to resilience. Game days are a fun low-stress way of generating innovation and an enjoyable approach to tabletop exercises. If you’ve never thought about the concept of playing a game to teach business resilience, this episode is for you. Dawn explains how game days resonate with her teams, push people out of their comfort zone and generate a buzz throughout the organization.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

October is cybersecurity awareness month and recently the Resilience Think Tank hosted a free webinar on cyber resilience. This week’s episode features the highlights of the webinar – and trust me, we brought in the big guns to talk about this important topic. Hello everyone and welcome to episode 106 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by Michael Perdunn of Cyber Defense Labs, SSA Ken Schmutz of the FBI’s Cyber Task Force and Warren Hagelstien from Cybersecurity & Infrastructure Security Agency. On this week’s episode we talk about emerging threats, AI’s impact on phishing, new SEC regulations, ransomware, the importance of educating employees and why small business are frequently targeted. We’ll even provide you with some resources where you find more information and TTX scenarios.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

I have a serious question for you. When you hear the sirens alerting you of an incoming missile attack, how much time do you have to get to the bunker? What? That’s not something you ever had to think about? Well, this week’s guest lives it every day. Hello everyone and welcome to episode 105 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by Dotan Sagi, CEO of Cinten, an Israeli based organizations that helps organizations improve their crisis management exercises. Dotan and I talk about what he did to communicate with his employees and customers during the recent attack on Israel and demonstrates what resilience looks like in the face of real danger. We also discuss improving crisis management by using predictive analytics and understanding the interactions of decision makers. This is next level. I’m not sure there is anyone on the planet more qualified to talk about resilience and crisis management right now than Dotan Sagi.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

My guest this week is a lot like that new item you have in your home. Friends come over. They admire it. You talk about it and they ask, “where did you get it”. Like that new item in your home. I got this week’s guest from Amazon. Hello everyone and welcome to episode 104 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by Brady Hendrix, Global Lead of Crisis Management for Amazon. Brady and I talk about the importance of relationship building, particularly in crisis management. We talk about building trust, the value of diversity and how you can measure the level of trust you have with your stakeholders. We also discuss the soft skills needed to build relationships across a wide range of stakeholders. And Brady shares how he uses historical data to predict future incidents.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.  

When we think about the future of resilience, a common topic keeps emerging. Artificial intelligence. AI. ChatGPT. Is AI going to take our jobs? Should resilience professionals embrace the new technology?  Listen and find out. Hello everyone and welcome to episode 103 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by someone who spoke on the topic of AI at DRJ Fall. Shane Mathew joins the podcast. Listen as Shane I talk discuss how AI by itself won’t take your job, and how effective prompt management will improve your results. We also talk about the various AI tools that are available and Shane provides a warning about exposing your organization’s data without realizing it. We also dig in to how we can use AI to help us specifically in our day to day jobs. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

For too long, many in our industry have approached education like it’s a one-way street. They’re teaching, we’re learning. At the Resilience Think Tank we believe that we can all learn AND teach. It’s what we call “horizontal learning.” Hello everyone and welcome to episode 102 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by my colleagues and fellow Managing Partners of the Resilience Think Tank, Lisa Jones, Milena Maneva and James Green. On this week’s episode we are talking about membership. In case you hadn’t heard, the Resilience Think Tank is offering membership – and in this week’s episode you’ll learn what we’re offering and why collaboration and horizontal learning are at the heart of what we do. It's to allow you to BECOME the Resilience Think Tank - and Shape the Future of Resilience! Listen as we talk about crowdsourcing, webinars and workshops! We are building a community and we’d love for you to join us!   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

When you attend a conference like DRJ Fall, there are two ways to learn. You can go to sessions, workshops and panel discussions. And you can listen to vendors in the exhibit hall. In this wrap of DRJ Fall 2023, I decided to talk to the vendors. Hello everyone and welcome to episode 101 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I want to take you on a journey inside the exhibit hall of DRJ Fall 2023. We’ll hear from Bob Arnold and folks from Iluminr, Riskonnect, Infinite Blue, Alert Media, Simple Life and even the BCI. It’s fun learning about different products that are available to help make your organizations and clients more resilient. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Hello everyone and welcome to a very special 100th episode of the Resilient Journey podcast. Today I’m joined by Chris Platt. Chris was on the 40th floor of Tower One on the morning of September 11th, 2001. Today’s episode focuses on the resilience of a nation and the will to survive of those involved in the day that changed America forever. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

How do you respond to someone who challenges the very foundation of your profession? What do you say to someone who tells you that your methodology not only is wrong, that it shouldn’t exist in the first place? Listen and find out. Hello everyone and welcome to episode 99 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by business continuity professional, antagonist, and overall contrarian Mark Armour. In this episode, Mark explains Adaptive Business Continuity and he tells me why he doesn’t like BIAs, plans or documentation. And despite all of that, we actually agree on a few things along the way. Yeah – I’m as surprised as you are. Mark tells me that his approach would forego the methodology in favor of principles. It’s a friendly and respectful debate. Come join us.   The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

As a resilience professional, what can you do to improve your confidence, develop your skills, build your network and gain recognition in the industry? What if I told you that the answer is – volunteering? Hello everyone and welcome to episode 98 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by Michael Crooymans. In this episode, Michael and I talk about something we haven’t covered yet during the podcast – Volunteering and the benefits that it can bring to your career. Volunteering can provide you with the chance to work on projects that you might not otherwise be exposed to, and open doors to your career. We discussed different opportunities to volunteer and dispel the myth that only those with years of experience can volunteer. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Are you a conference person? Maybe a speaker, vendor or attendee? Well, we’re heading into conference season and it’s good to know what to expect. We have the right guy because this week’s guest has been putting on conferences for 37 years. Hello everyone and welcome to episode 97 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by President of DRJ Bob Arnold. Bob and I talk about the upcoming DRJ Fall conference – Focus on Resiliency. Bob shares that this year’s conference will talk about proactive approaches to preparing organizations for disruption. And I make a special offer to anyone who would like to speak at a conference for the first time. And we talk about Bob’s commitment to DEI and the challenges DRJ faces navigating a divisive landscape. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

I don’t know about you, but the last thing I want to listen to is another boring debate about operational resilience and how it differs from business continuity. This week’s guest talks about op res – but he tells me that the term doesn’t mean what it says. Hello everyone and welcome to episode 96 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by long time resilience professional Terry Downing. Terry and I talk about why it’s time for a change – in terminology and approach when we think about operational resilience. He tells me why it’s time to have truly qualified individuals in charge – all the up to the Board level. And he really emphasizes the word “qualified”. We’ll talk about important business services, intolerable harm and limitless fines for those who aren’t prepared. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

One of the best things about doing this podcast is that I get to speak with exceptionally bright and innovative people. Well today is no exception because my guest has launched an all-out war on food insecurity and he holds himself accountable to greatness. Hello everyone and welcome to episode 95 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by a leader, an innovator and a dreamer – Dion Dawson. His organization – Dion’s Chicago Dream is dedicated to solving food insecurity in the Chicagoland area. This week’s episode is about logistics, resilience and just being brilliant. Dion explains what food insecurity is about and tells me that traditional methods of food distribution mirror what happens in communities after a tornado. Dion is creating resilience in the community and they deliver food in a way that treats the end-user with respect and dignity. This is an amazing story of community, resilience, innovation and vision. I promise you won’t want to miss it. The Resilient Journey podcast is a Resilience Think Tank production. Contribute to Dion's Chicago Dream > Combating Food Insecurity in Chicago | Dion's Chicago Dream (dionschicagodream.com) Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

We know that unemployment is at or near record lows in many parts of the world. But what about in the resilience industry? What are the trends regarding salaries, remote work and relocation? Well stay tuned and this week’s guest will fill us in. Hello everyone and welcome to episode 94 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by iconic resilience industry recruiter Cheyene Marling. In this week’s episode Cheyene talks about the reasons behind the unprecedented demand for resilience professionals. She talks about the value of understanding supply chain and cyber resilience and gives great advice for improving your public image. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

I am picturing my audience sitting in a conference room. I ask them raise to their hand if they’ve ever been in helicopter. Several hands go up. I say keep your hand up if you would ever stand on the edge of the open helicopter. A few hands remain. Would you repel out of the helicopter? A few more hands go down. Would you do it 4,000 times? One hand remains. Hello everyone and welcome to episode 93 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by that one guy who’s hand is still up – Dave Greenberg. Dave was one of New Zealand’s longest serving rescue helicopter crewman. He took part in nearly 4000 helicopter missions, over a 25-year career. In this week’s episode we talk a lot about trust, emotional intelligence, coping mechanisms for high stress jobs and whether or not your CEO should be an active member of your crisis management team. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

You’ve probably heard the saying “when one door closes another one opens”, but for a significant percentage of the population, there are people who don’t want the doors open at all or want to make the opening as narrow as possible. Hello everyone and welcome to episode 92 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by my good friend Vince Davis as we take a look at what happens when an organization tries to execute a DEI initiative but doesn’t have the internal culture in place to get it done. It’s a case study involving the IAEM in the US. Vince tells us where the wheels fell off and why he’s tired. From my perspective, this isn’t an indictment of IAEM as much as it is a lesson for all of us who want to be an ally for diversity and a warning for those who are only going through the motions. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

There is no doubt that in the business continuity, resilience and crisis management world – there is no such thing as a one size fits all solution. Your organization may use paper-based plans and they may work well. But today, we’ll talk about a more automated approach. Hello everyone and welcome to episode 91 of the Resilient Journey podcast presented by the Resilience Think Tank. This week we focus on five tools that you might want to consider to strengthen your response protocols. We talk to leaders and principles of organizations that offer tools that help organizations prepare for, be aware of and response to disruptive events. This week we’re talking about business continuity, crisis management, pro-active threat monitoring, mass notification and an out-of-band virtual bunker. Similar to what they say on TV, ask your resilience professional if these tools are right for you. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.  

This week’s guest asks “what do your customers think about your staff”? What do your customers (internal or external) see when they watch you work? Are you ticking off the boxes, going through the motions, or are you working with vitality? Hello everyone and welcome to episode 90 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by former Australian Rugby League player turned personal trainer and keynote speaker David Lindsay. In this week’s episode – David walks us through his five steps to vitality – Snap, Nap, Tap, Clap and Recap – and tells us about the similarities between sports and business teams and shares insights on the importance of leadership in creating a culture of success. Regardless of your profession, if you want to improve vitality and achieve your goals, this episode is for you. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter.

On this week’s episode of the podcast, I want to challenge you to look at something a little differently. We all understand risk and we understand crisis communications. But have you given much thought to risk communication? Hello everyone and welcome to episode 89 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by an expert in strategic communications and crisis management – Oliver Schmidt. Oliver is President and CEO of C4CS. In this week’s episode – Oliver and I discuss how management’s view of a crisis might be analytical and the public’s view is emotional and why effective communication is required. Oliver walks us through his six rules for effective risk communication and it’s worth the listen. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.  

Music plays a large part in this week’s episode of the Resilient Journey, so I will quote an old Three Dog Night song that says, “One is the loneliest number that you’ll ever do. Two can be as bad as one, it’s the loneliest number since the number one.” Hello everyone and welcome to episode 88 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m pleased to be joined by the three other Managing Partners of the Resilience Think Tank, James Green, Lisa Jones and Milena Maneva. This is another fun episode as we talk about the importance of being connected, the attributes of a resilient leader and I ask each one what song they would choose to be played when they walk into a room. We’ll talk about a sense of community and why emotional intelligence matters. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Okay, let’s see if we understand how podcasts work. I have a guest on – I ask them questions, they answer the questions, we spin off into follow up chatter and the whole thing works perfectly. Until today. This week’s guest has turned the tables on me. Hello everyone and welcome to episode 87 of the Resilient Journey podcast presented by the Resilience Think Tank. This week, I've my my match as I’m joined by my new friend Yolanda – Yoyo Hamblen. The wheels fell off this week’s episode before I asked my first question as Yoyo told me that she really didn’t like to be interviewed. And since she has her own podcast, she decided to interview me back during the same interview. All of that said, it’s entertaining and valuable as we talk about resilience, mental health and the importance of community. I’m not sure what else to say – have a listen. This is Yoyo Hamblen. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

When I say the word “leader” or “leadership” what comes to mind? Or, maybe more importantly WHO comes to mind? Many of us have had that one great leader that inspires our confidence and trust. But the question is – what makes a great leader? Hello everyone, welcome to episode 86 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by four individuals who have come on the podcast to talk about leadership. I’m joined by Sean Vanslyke, Steve Strout, Alexandra Hoffmann and Tina Klaskala as we talk about leadership qualities, passion and leading in male dominated industries. We’ll talk about the difference between a manager and a leader and why you need to never quit learning. Remember, the Resilience Journey is now ad free, so give some love to the Resilience Think Tank. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Hey resilience people, tell me if this sounds familiar. Programs that aren’t mature, assessing and building roadmaps. Executing the roadmaps with small teams and few resources. What if I told you this is life in the cyber world too? Hello everyone, welcome to episode 85 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by cybersecurity advisor Michael Perdunn as we continue to pull back the veil between the cyber and resilience worlds. In this week’s episode, Michael explains what goes on over in the cyber world, the importance of including multiple disciplines – including resilience in your cyber response. And at near the end of the episode Michael explains how artificial intelligence could be our worst nightmare when it comes to phishing and other exploits. Remember, the Resilience Journey is now ad free, so give some love to the Resilience Think Tank. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

One of the things that the Resilience Think Tank is focused on, is helping our colleagues expand their knowledge into disciplines that are associated with resilience. Cyber is one of those disciplines. And who better to learn from than a world-class CISO. Hello everyone, welcome to episode 84 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by Chief Information Security Officer Greg Rogers. In this week’s episode, I ask questions that my clients are always asking me. Does paying ransom make you a more likely target in the future? How often do decryption keys actually work? And when it comes to the role of the CISO – is that a technical position or a leadership role? Greg explains exactly what keeps him up at night. The Resilient Journey podcast is a Resilience Think Tank production.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Are you an idea person? Do you like to work with others? Would you rather work alone? Are you innovative? I guess what I’m asking is, what archetype are you? Hello everyone, welcome to episode 83 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by Global Vice President of Marketing for Iluminr, Paula Fontana. In this week’s episode, Paula talks about the different personas or “archetypes” in the resilience industry and how we can develop tools  that can help us connect with each other more effectively. Understanding what makes your organization tick and what’s important to your co-worker can go a long way to being more effectively in the delivery of your services. And did Paula really say that I’m her favorite? You’ll have to listen to find out.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

If I told you that you were responsible for coordinating the annual renewal of your organization’s cyber insurance policy, you might scream and run for the door. It’s been a hard market. But, it seems like all of that is changing. Hello everyone, welcome to episode 82 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by Kaitlin Upchurch, Cyber & Technology Practice Leader for Lockton. In this week’s episode, Kaitlin talks about the shift that is occurring in the cyber insurance market. We talk about how organizations have improved their response to a cyber incident. And we look at the hoops that organizations have to jump through to get insurance – from two completely different perspectives. And…you’ll have to listen to find out which one of us is right! The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

There was a shooting recently at a shopping mall closest to my home. This is the mall that I took my kids to when they were little. The following morning my daughter texted me with the news of the shooting. Her message was, “Happy Easter, this is life now.” Hello everyone, welcome to episode 81 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by emergency management and business continuity thought leader Carine Thorkelson. In this week’s episode, Carine and I talk about how important it is for you to consider active attackers and acts of violence in your business continuity and crisis management program. We talk about good practices for Run, Hide and Fight and the value of appointing staff to interact with law enforcement. As my daughter said, this is life now. And your resilience program better being paying attention. What can you learn from this episode? Let’s find out. The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Whether you’re new to the resilience industry or a seasoned old pro like me, we all have one thing in common. We have a brand, an industry profile. And on today’s episode we’re going to talk about how growing your brand can improve your career. Hello everyone, welcome to episode 80 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by one of the hottest names in resilience – Lisa Jones! In addition to being one of the managing partners of the Resilience Think Tank, Lisa is a popular conference speaker, frequent webinar host, chapter leader for the BCI US and she sits on the editorial advisory board for DRJ. I chat with Lisa about the value of growing your profile, how to break in to presenting at conferences and the boost it can bring to your career. The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

We all approach our careers differently and have different perspectives. But one thing we have in common is the future is yet unknown. Here at the Resilience Think Tank, we asked you to tell us – what is the future of resilience? Hello everyone, welcome to episode 79  - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by a number of my colleagues as we discuss the future of resilience. First, I’m joined by RTT co-founder and managing partner Milena Maneva as she tells us about her favorite future of resilience submissions. Then I’m joined by four resilience professionals who expand on their submissions and tell me why we must be connected to each other, why they are optimistic, feel uncertain or even that the future is unnecessarily complex. This episode is dedicated to the loving memory of Karen Beeson. The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.  

Have you ever reached a point in your life that you would consider “rock bottom”. What did you do about it? Did you know, that even at rock bottom you have a choice? You can be resilient or find an even lower rock bottom. Hello everyone, welcome to episode 78 - as the Resilience Think Tank presents the Resilient Journey podcast!  Today I’m joined by NHL analyst and author of the new book Down and Back – Justin Bourne. Justin and I talk about how alcohol went from being something he casually enjoyed to something he had to have and the impact it was having on his life. He explains that as a situation deteriorates, it’s a good idea to think about what comes next if you stay on your current path. We discuss how maintaining status quo isn’t always a good plan and Justin explains why sometimes "you gotta do what you gotta do." The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

I would like you to think for a moment and decide what your number one work related challenge is. Now I want you think about who is best suited to listen, support and offer advice regarding that challenge. Hello everyone, welcome to episode 77 - as the Resilience Think Tank presents the Resilient Journey podcast!  Today I’m joined by internationally best selling author of the book Executive Loneliness,  Nick Jonsson. Nick talks about the role peer networks play in supporting like-minded professionals. How having conversations with people at your level can help you grow. We also focus on the importance of personal resilience for those building professional resilience programs. In our industry, the Resilience Think Tank is a peer network that can help you rise above current challenges and grow to new heights. Learn more at resiliencethinktank.com The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

If I had to communicate with you during a crisis, what should I do? Text you? Call you? Send you an email? Well, in an emergency – I might want to do all three – or even something more. Hello everyone, welcome to episode 76 - as the Resilience Think Tank presents The Resilient Journey podcast! Today I’m joined by Jeff Brainard and we’re talking best practices for setting up and using a mass notification system. Jeff and I talk about why – with a good tool, you can go BEYOND the typical phone / text / email approach. And you might be surprised where you can post emergency messages these days! We discuss two key areas of using a mass notification system – your people and your messaging. We cover must have features of an MNS, and  best techniques for communicating during unexpected events. The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

You may not be familiar with the term “location intelligence”, but you use it every day. It’s the basis of your GPS navigation and much more. But done right, it can be a valuable tool for resilience professionals to massively increase your program’s value. Hello everyone, welcome to episode 75 - as the Resilience Think Tank presents the Resilient Journey podcast!  Today I’m joined by Alex Martonik and we’re talking about how location data can be leveraged to enhance your risk and resilience programs and even provide your organization with competitive advantage. Alex discusses the value of sharing important data, not using our own jargon – but speaking in terms that show business value. The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Usually we think that being detached during a crisis would be a bad thing, but today’s guest explains why it could be better to be detached by design. As we look to improve cyber crisis response, is it time for a different approach? Hello everyone, welcome to episode 74 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by Nick Scozzaro, CEO & Co-Found of MobiStream and we’re talking about using what he refers to as “out of band” crisis management space. His approach allows the team, documents and conversations to be held outside of your corporate work space. Nick explains that collaboration and communications are key to a coordinated response and that a coordinated response leads to quicker recovery. The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

If you had to pick one animal to represent your brand, which one would you choose? An eagle – soaring high? A lion – the king of beasts? Today’s guest chose neither. Hello everyone, welcome to episode 73 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by Susan Shelby and we discuss why acting like a rhino can help you advance your career. We talk about public relations, crisis communications and why they need to be part of your crisis management toolkit. Susan and I talk about how pre-drafted communications templates are a lot like the game Mad Libs -  and how they will make your life easier during a crisis. The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

After episode 71, someone suggested to me that Sarah and I didn’t cover the actual definition of operational resilience. Well, this is part two – and today, the conversation continues Hello everyone, welcome to episode 72 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I continue my conversation about operational resilience with Sarah Garrington. Sarah and I talk about the need to align to key business risks, overcoming optimism bias and we talk about intolerable harm and where we should focusing our attention regarding resilience. And I ask Sarah how to leverage BIA data when doing our operational resilience planning. The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast.  Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Hello everyone, welcome to episode 71 - as the Resilience Think Tank presents the Resilient Journey podcast! Today we shift our focus back to operational resilience as I’m joined by Sarah Garrington. Sarah and I get into a detailed conversation about the difference between business continuity and operational resilience. But if you think this is a tired old boring conversation, think again. There is still a lot of confusion about the differences between these two things – and Sarah does an outstanding job in explaining it to us. In fact – we go SO deep, it’s too much for just one episode. Sarah talks about how leveraging the conversation around resilience makes us more relevant as continuity professionals. The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast.  Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

I hear it all the time. Guest after guest who comes on the podcast tells me the same thing. I fell into this industry. Except today’s guest really did. No…I mean really. Hello everyone, welcome to episode 70 - as the Resilience Think Tank presents the Resilient Journey podcast! Today we continue our focus on the future of the industry as I’m joined by Rachell Laucevicius. Rachell explains how she ‘fell’ into this work that she loves so much and talks about the importance of building relationships, and understanding exactly what aspects of the job you want to focus on. I asked Rachel what she would change about emergency and crisis management and her answer is amazing. The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast.  Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Have you ever been politely called out for something you’ve done professionally? Well, today’s guest challenged me on something related to this podcast. And do you know what? She was right! Hello everyone, welcome to episode 69 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by someone that I think represents the future of the crisis management and resilience industry. Samantha Lara is my guest. Listen as Samantha explains why younger professionals need to be heard on my podcast. We talk about the value of education and certifications vs. work experience. Samantha explains that sometimes if you can’t open a door, you have to create your own door. And we talk about where to turn if you want to dabble in or learn more about an adjacent discipline. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Do you like resilience? Do you like babies? Do you like awards? Do you like people who are successful at what they do?  Hello everyone, welcome to episode 68- as the Resilience Think Tank presents the Resilient Journey podcast!  Today I’m joined by a prolific award winning business continuity professional – Jayne Romanczuk. In today’s episode Jayne explains that she’s addicted to winning awards – but she reveals the secret sauce that has made her so successful. Spoiler alert it’s going to involve finding ways to improve things, communicating effectively and it’s going to have something related to being inquisitive. You’re going to want to hear this.  We also hear from the newest member of the resilience family – Jayne’s daughter Alina can be heard throughout this episode.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

There’s an old adage that says “with great power comes great responsibility”. Well today’s guest looks at it differently. To him, because of his great struggles, he has a great responsibility. Hello everyone, welcome to a very special episode 67 - as the Resilience Think Tank presents the Resilient Journey podcast!  Today I’m joined by probably the most resilient person I’ve ever met. His name is Ricky Johnson. We’ll get into Ricky’s story at the beginning of my episode – but suffice it to say he’s been through hell. Ricky tells me that while he was enlisted in the Marines, the most intense battles he ever faced were with himself. Ricky’s inspirational story may carry you through the day. It may even carry you through this entire holiday season. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

We’ve all either heard or have been part of the conversations about business continuity and operational resilience. What’s the difference? I think today’s guest has it figured out. Hello everyone, welcome to episode 66 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by BCI Europe’s Continuity and Resilience Consultant of the year David Ferbrache. This is a full circle conversation. We start by talking about cyberattacks, but the focus is on the need to build cyber response into our business continuity strategies. Then we expand our conversation to talk about Operational Resilience and David sheds some light on Intolerable Harm, the end-to-end view and the key dependencies we have in order to operate. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

When we think about resilience and business continuity, most of us tend to think about the Private Sector. Corporate enterprise, small business. But does resilience look any different in the public sector? Hello everyone, welcome to episode 65 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by 2022 winner of the BCI Europe Award for Continuity & Resilience Public Professional  – Juliana Richardson. Juliana is unique among my guests for two reasons. First, she got into the resilience industry INTENTIONALLY. 2nd – she focuses exclusively on public sector work. Juliana and I talk about how working in public sector is a little different than what those of us in private sector face – but you might be surprised to learn that there are a lot of similarities. I think you’ll find this an interesting conversation.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Recently I posted a poll on LinkedIn asking people how much attention they pay to the BCI Competency Framework. Over half of those who responded said they either didn’t use it or didn’t know what it was. Hello everyone, welcome to episode 64 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by a shining star in the continuity and resilience industry Susie Ansary Susie and I talk about her fantastic session in London at BCI World and something that surprised her about resource usage during her workshop. We talk about the importance of the BCI Competency Framework and the benefits of self-assessment. Susie talks about using the framework to build strengths that will make you more effective as a resilience professional and explains that the competency framework isn’t something you should think about only when you want to get to that next BCI membership level.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

On this podcast we cover everything from operational resilience to personal trauma. But something I’ve never covered before is the concept of having a trauma informed crisis lead. Not familiar with the term? Fortunately, today’s guest knows all about it. Hello everyone, welcome to episode 63 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by trauma response specialist Treena Reilkoff. Treena explains what it means to be trauma informed and what we should be expecting from our crisis leaders and what leaders should be looking for in their people during an incident. We’ll talk about trauma triggers and how scripting your own response can be a helpful tool when navigating a crisis – and how scripting can help children cope with traumatic events. And near the end, Treena tells a fascinating story of how she dealt with a bully who pointed a gun at her son’s head. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.