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The weekly Insurance Coffee House Podcast series is the place where you’ll be inspired by some of the most successful insurance business leaders on the planet.
With each guest asked the same set of ten questions you’ll understand the recurring patterns and traits that make them successful. Covering morning routines, favourite success quotes and how they overcame their largest setbacks, they’ll give a personal insight in to what it takes to be a successful insurance business leader.
This podcast will suit senior executives from inside the insurance industry and ambitious insurance business leaders of the future, giving you practical management tips and advice to help you achieve your career ambitions.
The show is hosted by Nick Hoadley, CEO of leading international insurance executive search firm, Insurance Search. If you would like to contact Nick about the podcast or to discuss any executive search assignments, please email [email protected] or call (+44) 203 9488 501
Be curious and move fast with Elena Gonzalez-Blanco Garcia, GM Europe, CoverWallet
“Europe is very different to the U.S. Different languages, cultures, regulations, customer behaviour”, says Elena as she describes the challenges and opportunities of growing CoverWallet across such a diverse geopolitical area. Launched in New York in 2015, and subsequently acquired by AON, CoverWallet is a tech platform that is transforming the way small businesses understand, manage and buy their insurance. The platform provides simplicity, convenience and transparency to business owners on a subject that has traditionally not been easy to understand.Elena encourages anyone seeking a move in to the word of Insurtech to be curious, open to learn and not to be afraid of technology, she also shares her thoughts on the future of the insurance market.“The assets of the biggest companies in the world is data. We need to insure things like IP, reputation, cyber risks. These are all new for the insurance market.”Find out more about opportunities at CoverWallet – both in the United States and Europe The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda. Copyright Insurance Search – All Rights Reserved.
23:5921/09/2021
On a mission to fix the protection gap with Benjamin Hay, Co-founder, Collective Benefits
“People work across multiple platforms. The nature of their relationship with work and the providers of work has changed”, says Benjamin.The former lawyer and director of strategy & operations at Virgin Unite has taken his passion for social impact and co-founded Collective Benefits. The business has developed a range of financial and digital products to help solve the problem of financial wellness for independent workers, partnering with some of the largest & most forward-thinking on demand platforms, to serve 200,000 freelancers and gig workers across 18 countries. Whether it’s sickness, accident, injuries, independent workers have known risks. “The best way to solve a known risk is to underwrite it”, says Benjamin, “So insurance was a fantastic product for us to start with.”Benjamin talks about underwriting and reaching a new demographic, working in a different way as well as clarifying how the benefits work for people who work across multiple platforms and have multiple jobs.As a fast-paced growth business, Collective is looking for purpose-driven missionaries who want to make a social impact.“There is a huge opportunity to fix the protection gap in financial wellness for a rapidly growing and significant demographic.”Connect with Benjamin on LinkedIn or find out more about Collective Benefits.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda. Copyright Insurance Search – All Rights Reserved.
22:2714/09/2021
Revolutionising Auto Insurance Pricing with Sten Forseke, Founder, Greater Than
“The big take is the time advantage over any other risk model. You understand risk up front rather than wait to see how it turns out”, says Sten.The triple espresso-loving Swedish entrepreneur has used his background in the automotive technology space to found Greater Than. The AI-based data analytics business is helping automotive OEMs, insurance carriers and new mobility better understand risk on the roads and predict future accident probability per individual.As for changes to the future of the motor insurance industry, Sten says they’re larger than the industry is prepared to digest. He cites the 3 key factors of the pandemic, climate and road fatalities that will drive change in the industry and believes, “Pooled pricing drives poor behaviour, the industry has to become more individualised.”Sten talks about the value insurance professionals can bring to Greater Than and the types of personalities that can succeed in a customer-centric, fast-paced environment.“If you don’t like to be visible, don’t work for an insurtech. If you dare to jump, jump by heart and you will be rewarded.” Connect with Sten on LinkedIn or find out more about Greater ThanThe Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda. Copyright Insurance Search – All Rights Reserved.
19:5307/09/2021
A global view of catastrophic risk with Nick Hassam, Co-founder & CCO, Reask
“We give underwriters an extra understanding of how they should view, assess and price risk”, says Nick.With a background within the technical side of the insurance industry, Nick shares how Reask is solving some of the challenges surrounding the building and development of catastrophic risk models. Taking global climate data and extracting insights and views - using AI and machine learning - that help predict the likelihood, frequency and severity of extreme weather.Nick explains the key benefits that Reask’s global approach offers to underwriters & risk carriers as well as the value insurance professionals can bring to the business.“Insurance is a people business. We’re looking for people that can help translate the scientific and technical approach in to pragmatic business solutions.”Connect with Nick Hassam on LinkedIn or find out more about Reask The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda. Copyright Insurance Search – All Rights Reserved.
28:3331/08/2021
A textbook example of machine learning with Ron Glozman, CEO, Chisel AI
“We don’t like to think of it as head to head competition”, says Ron.Having taught his computer at university to summarise his 1000 page course textbooks, the Toronto-based founder of Chisel AI, shares his vision for how machine learning can work with humans. The goal is to make processes faster and better, reducing what usually takes an insurance carrier or broker 4 hours to 30 minutes.With 55% of those working in the insurance sector retiring in the next 10-15 years, Ron maintains that “Companies will need to be more efficient just to operate at the same capacity and scale they are today, let alone grow.”Ron challenges insurance professionals looking to gain experience in insurtech to examine their motivations and have realistic expectations.“Dream big. The industry is very old but it’s ripe with opportunities.” Connect with Ron on LinkedIn or find out more about the Chisel storyThe Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda. Copyright Insurance Search – All Rights Reserved.
30:0724/08/2021
Creating a hyper-personalised customer experience with Jonathan Davey, CEO, HUGHUB
The insurance industry frequently talks about policy holders, policy numbers or risks. “That’s no way to talk about a customer. A customer has needs and demands, they need to be treated as a customer”, says Jonathan.Built on his 30 years of experience within the insurance space, Jonathan shares the journey of founding HUGHUB, a digital engagement layer which can sit on top of or independent of legacy technology to offer an innovative, new and intelligent way of engaging with customers.Jonathan talks through the key benefits for customers and the operational efficiencies the tech provides for insurance retailers as well as the entrepreneurial edge the HUGHUB team look for when recruiting.“There’s a digital transformation layer which customers expect. If you don’t give it to them, they’ll find someone who will.” Connect with Jonathan on LinkedIn, email [email protected] or find out more about HUGHUB The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda. Copyright Insurance Search – All Rights Reserved.
28:2710/08/2021
Where traveltech meets insurtech with Brett Dyason, Co-founder & CEO, Hepstar
“Fight with your heart and soul for the product you believe in”, says Brett as he emphasises the emotional ride of being part of a start-up.The Chartered Financial Analyst and Chartered Accountant shares his passion and transition in to the world of tech and the journey of co-founding Cape Town-based Hepstar, a global B2B API technology company bridging the travel tech and insurtech space.Brett reveals the philosophy and culture behind the tech, the benefits of product personalisation, Covid’s impact on the business and his thoughts on changes to the global travel insurance market moving forward.“The start-up space isn’t for everyone. Make sure you can make the mental shift”Connect with Brett on LinkedIn or find out more about HepstarThe Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda. Copyright Insurance Search – All Rights Reserved.
31:1203/08/2021
Crossing the divide with John Brisco, CEO & Co-founder, Coherent
“The DNA of many people in insurance works well for our business”, says John.Hailing from Scotland and combining knowledge gained from roles across 5 continents with AXA, QBE, EY and Manulife Asia, John co-founded Coherent in 2018.Learn John’s lessons of moving from large corporates to start-up. Hear about Coherent’s growth to a 200+ team and how their discrete modular products are helping insurers improve product administration, distribution and customer engagement & acquisition. With 65-70% of the team coming from an insurance background, John encourages those looking for a move in to insurtech to do their research.“Segment the different types of insurtechs. Determine the stage of business you want to join.”Connect with John on LinkedIn or find out more about CoherentThe Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda. Copyright Insurance Search – All Rights Reserved.
35:3327/07/2021
Leading the no-code transformation with Sharon Rodriguez, Chief Customer Officer, Unqork
“You have to love the product, you have to espouse the product, you have to want to be part of the product”, says Sharon.Having raised over $200m in 3 years, Unqork has reached a £2bn valuation and a headcount of almost 500.As the first enterprise no-code application in the marketplace, Sharon explains the benefits of agility and flexibility that Unqork offers its clients.With a strong cohort of insurance industry specific expertise to help navigate and chart the waters, Sharon talks through her own journey of moving from a large corporate insurance business to the influence she has and the change she can drive at a fast-paced insurtech.“The leap of faith has been the best thing that’s ever happened to me”Find out more about career opportunities at Unqork. The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda. Copyright Insurance Search – All Rights Reserved.
22:3020/07/2021
Scaling the Insurtech Ladder – with Benjamin Miller, Chief of Staff at Ladder
“The way life insurance is bought in the US today is not a process that is very similar to the way people like to handle the rest of their financial lives”, says Benjamin.He explains to host, Nick Hoadley, what attracted him to the fast-moving, innovative business and how Ladder is redeeming life insurance for the digital consumer, using AI to reduce the buying cycle from weeks and months to minutes.Benjamin talks about being responsible on risk combined with making the customer experience, faster, simpler and more delightful, the opportunities at Ladder for creative, innovative thinkers from the insurance industry and the importance of adjusting to the cultural differences between a start-up and a large corporate. Connect with Benjamin via [email protected] or find out more about career opportunities at LadderThe Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda. Copyright Insurance Search – All Rights Reserved.
24:0813/07/2021
Open up your Mind to Change with Dax Craig, Co-Founder & President, Pie Insurance
“Everything we do is about working from the customer backwards”, says Dax.The serial entrepreneur talks through his journey of co-founding Pie Insurance, and how the company uses technology and data analytics to fuel the rapid growth Pie has achieved over the past 4 years.With a 300 strong team (pie-oneers) and operating across 36 states, Pie continues to change how commercial insurance companies do business. “We’re growing so fast, we need additional talent. We want people who are curious, people with the right mindset”Connect with Dax on LinkedIn or find out more about career opportunities at Pie InsuranceThe Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda. Copyright Insurance Search 2021 – All Rights Reserved.
26:1902/07/2021
Fuel your passion, find your purpose – with Lee Elliston, Claims Director at Lloyd’s Market Association
After his initial aspirations to follow in his father’s firefighting footsteps were dashed, Lee Elliston took to the world of insurance within a claims role in Ipswich with Willis.Lee talks about his journey in to the City, clarifies the role and function of the Lloyd’s Market Association and opens up about his recent and ongoing battle with anxiety and depression.“I found it really hard because of the masculinity barrier. Speaking up was something I delayed, delayed and delayed because I felt as though I was expected to just deal with it”.He shares with host, Nick Hoadley, how critical it is for the market to establish a talent pipeline to attract diverse backgrounds and skills to the industry, his favourite success quotes and how the culture, brand and values of the LMA are driving its success and supporting the standards of the market.Lee talks about the importance of connecting with individuals and encourages us to use our networks within the market place and wider value chain to build our careers.Listeners can reach out to Lee via his LinkedIn profileThe Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda. Copyright Insurance Search 2024 – All Rights Reserved.
31:1710/06/2021
“Learn from everything and everyone” with Emma Woolley, CEO, Lancashire Syndicates Limited
Walking by the Lloyd’s Building one day, Emma said to herself, “I like the look of that.”Chomping at the bit to work in the City as an 18 year old, Emma took a non-traditional route in to the Insurance world. Following stints with BMS, Swiss Re and Canopius Group, Emma has risen to take the helm of Lancashire Syndicates and sits on the Executive Management Team of Lancashire Insurance Group.In her conversation with Nick Hoadley, she discusses her love of compliance, being a working mother of 2 children and maintaining perspective through adversity.“We’re capable of more than we think we’re capable of, the market’s at an exciting point”, says Emma as she reflects on the impact of Covid and coming out of lockdown. Emma shares her thoughts on mentoring, the future of the industry, fear and her mantra of ‘never, never, never give in.’Listeners can reach out to Emma via her LinkedIn profileThe Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
28:1708/06/2021
Promoting the Insurance Brand to Attract Greater Talent – With Julie Wood, Southeast Zonal Leader at Marsh
Season Two - Episode Twenty FourJoining us for the second episode we have with Marsh this week, we are delighted to have Julie Wood, Southeast Zonal Leader for Marsh and McLennan Companies.Julie heads up this large region for the Marsh corporate business and discusses with us her keys to leadership and career progression at a large global practice leader.She shares with us a story of how she landed a new role by meeting a hiring executive at an airport when she was pregnant and successfully pitched her business plan to him… a great example of owning your own career development!Julie is a dynamic leader and actively encourages talent from outside of the industry to join her team at Marsh, which builds a more diverse workforce and secures the best people for the role and not just the best people in the market.Julie is happy for any listeners to reach out to her after the show with any comments or questions you may have and you can do this via her LinkedIn page https://www.linkedin.com/in/julie-wood-5bb29230/ or preferably via email at [email protected] .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
35:2713/05/2021
Innovating in the Mid-Market – With Christina Mott, Chief Operating Officer at Marsh & McLennan Agency
Season Two - Episode Twenty ThreeKicking off our double episode week we have with Marsh, we are joined by Christina Mott, Chief Operating Officer of Marsh and McLennan Agency (MMA).Christina is the operational lead for MMA which is the entity of Marsh that focuses on the mid-market. With a turnover of $2billion and over 8,000 staff, this company is a substantial brokerage in its own right and seeks to combine corporate capability together with local service for its customers.Join us as Christina discusses how technology and innovation have been a key driver in building the business and how high performing talent from both large and local agencies can have a successful career there.Christina encourages listeners to reach out to her after the show with any comments or questions and you can do this via her LinkedIn page https://www.linkedin.com/in/christina-mott-81664b29/ .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
28:4411/05/2021
Achieving Dynamic Growth with the Customer and Community at Heart – With Mike Ross, CEO of INSURICA
Season Two - Episode Twenty TwoThis week we are joined by Mike Ross who shares his incredible journey as CEO of INSURICA.INSURICA is an independently owned insurance brokerage head quartered in Oklahoma City and during his time as CEO the business has grown from $6million in revenue to $125million in the present day.They now have another ambitious growth plan to achieve $225million by 2025 and are already on the road to achieving it.It appears important to Mike, to not just grow for growth’s sake, but to build a business with customer and community right at the heart of it. They also use technology to truly meet the needs of their customers and have developed a value proposition which means they can relate, communicate and interact with customers in the medium that best serves them, which is a great example of technology and culture working hand in hand to provide great service to clients.Mike encourages listeners to reach out to him after the show with any comments or questions and you can do this via his LinkedIn page https://www.linkedin.com/in/mike-ross-8b59006/ or via email at [email protected] Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
36:1630/03/2021
Using Data to Create Meaningful Impact – With Maureen Gallagher, Agency President at AssuredPartners
Season Two - Episode Twenty OneJoining us this week in the Insurance Coffee House USA we have Maureen Gallagher. Maureen is the Michigan President and lead for the National Real Estate and Workers Compensation National Practices at AssuredPartners who are the 5th largest P&C broker in the USA.Maureen gives us a great insight into her personal career development, which has involved leading two start-ups, being catapulted into the CEO position of a mid-sized insurance agency and most recently partnering her agency with AssuredPartners.Her agency was the first acquisition for the business which at the time had revenues of $80m and has since gone on to grow dramatically to a company generating more than $1billion per year.Maureen wears a variety of hats in the business and manages to balance her time across the divisions and businesses that she leads. These multiple leadership opportunities have come from her entrepreneurial instinct to come up with ideas and then crucially delivering on those projects which have now become a significant part of the business.Impact analytics have been a big area that Maureen has pushed in order to serve and help her clients with their risk management needs and she feels that these tools have provided their producers with a competitive advantage when speaking to clients and new prospects.Finally, Maureen encourages insurance professionals to love what they do and this is certainly something we should all remember to do as we progress through our career.Listeners can reach out to Maureen after the show via her LinkedIn page https://www.linkedin.com/in/maureen-gallagher-3169102/ although we are mindful of her inbox filling up, so please also feel free to pass on any notes through us at the Insurance Coffee House.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
34:3223/03/2021
Developing an Entrepreneurial Sales Culture – With Tom Polenzani, Managing Director at Bolton & Company
Season Two - Episode TwentyThis week we are very happy to be joined by Tom Polenzani, Managing Director at Bolton & Company, a regional independent insurance agency based in California.Tom heads up the dynamic and entrepreneurial sales division at Bolton and shares with us his leadership philosophy that enables Producers to achieve more success and build large portfolios of business.One of the challenges Tom sees is “getting people to realise how good this job is” when recruiting sales people from outside of the industry. He feels the personal, professional and financial rewards are second to none and it is up to us as an industry to make people aware of the opportunities open to them.Producers have unlimited earning potential at Bolton, so educating high performing talent on the wealth possibilities for successful sales people is key to acquiring the best performers to the business. They also look for people who have other responsibilities within the community as this often points to a well-rounded person who is respected and trusted.Tom advises insurance producers considering their next move to check Bolton out and encourages listeners to reach out to him after the show with any comments orquestions. You can do this via his LinkedIn page https://www.linkedin.com/in/tom-polenzani-1954616/ or via email at [email protected] Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
36:0316/03/2021
Getting Ahead of the Competition – with Michele Twyman, EVP of Commercial Insurance New York Region at Chubb
Season Two - Episode NineteenJoining us in the Insurance Coffee House USA this week is Michele Twyman. Michele is Executive Vice President and Head of Commercial for the New York region at Chubb.Michele has a wealth of experience as an insurance business leader and she shares with us her successful career journey at Chubb which has spanned over 35 years.She advises of the tremendous opportunities she has been afforded at Chubb, but goes on to advise that you have to put yourself in the picture for promotion and not to expect it to just come to you.She advises all insurance business leaders to go for roles they want, even if they are not quite ready, so they are on the radar and not behind others for when the opportunity comes around again.For any insurance leaders considering their next move, she advises to take time to picture yourself at that organisation, do your research and reach out to members of the team to have a coffee and find out what it is truly like at the firm.Michele encourages listeners to reach out to her after the show with any comments or questions and you can do this via her LinkedIn page https://www.linkedin.com/in/micheletwyman/or via email at [email protected] .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
31:0309/03/2021
Empathetic Leadership – With Amy Evans, Jayne Miller and Maggie Jaltorossian of Intercare Insurance
Season Two - Episode 18 – Empathetic LeadershipIn the Insurance Coffee House this week, we have not one, not two, but three senior leaders from the insurance industry simultaneously joining us as guests on the show.Amy Evans, Maggie Jaltorossian and Jayne Miller sit on the leadership team at Intercare, a national and privately held TPA leader in Workers' Compensation and Liability Claims Administration, Managed Care Services and Risk Management Solutions.The major theme that comes from our discussion is Empathetic Leadership and that is something all three of our guests promote, particularly with employees working from home and being based remotely during the Covid-19 pandemic.Amy, Jayne and Maggie advise us to first become experts in our field before then proactively seeking promotion and career developing opportunities that will lead to greater financial reward.This is a great episode about building an environment that allows people to succeed, not only in their professional careers but also in their personal lives and work in the community.Our guests encourage listeners to reach out to them after the show either through the Intercare website https://intercareins.com/ or via their LinkedIn pages – Amy Evans https://www.linkedin.com/in/amy-evans-aa72325/ Maggie Jaltorossian https://www.linkedin.com/in/maggie-jaltorossian-8a2aa445/ and Jayne Miller https://www.linkedin.com/in/jayne-miller-99aa30a/The Insurance Coffee House is hosted by Nick Hoadley, CEO of Insurance Search, the executive search consultancy for the Insurance and Insurtech sectors in the United States and UK.If you would like to contact Nick about the podcast or to discuss growing your leadership team, please reach out to him via LinkedIn https://www.linkedin.com/in/nick-hoadley-78a498143/ , contact Insurance Search via www.insurance-search.com or email [email protected] InsuranceSearch 2021 - All Rights Reserved.
37:4902/03/2021
Inspiring the Next Generation – With Megan Miller, Executive Director at Spencer Educational Foundation
Season Two - Episode SeventeenJoining us in the Insurance Coffee House USA for the second episode this week, we have Megan Miller who is the Executive Director at Spencer Educational Foundation.Spencer are a non-profit organisation who provide scholarship funding to college students seeking a career in Insurance and Risk Management.Megan started her career in claims and worked her way up into several management positions within the industry before combining her love for insurance and charitable fundraising to become the Executive Director at Spencer Educational Foundation.She is passionate about educating school children and young adults about the benefits of a career in the insurance industry and through the foundation they are helping students from a wide and diverse background achieve that ambition.The foundation raises funds to provide over 100 scholarships to students for their college education as well as providing funding for internships and attendance at insurance conferences.This work is a vital tool in solving two major issues that face our industry; namely, succession planning and diversity & inclusion.If you are an insurance business who would like more information on how you can donate or fund scholarships or perhaps you are an individual who would like to give back to the industry and help with fundraising, please reach out to Spencer via their website https://www.spencered.org/ or contact Megan directly at [email protected] .The Insurance Coffee House is hosted by Nick Hoadley, CEO of Insurance Search, the Executive Search Consultancy for the Insurance and Insurtech sectors in the United States and UK.If you would like to contact Nick about the podcast or to discuss growing your leadership team, please reach out to him via LinkedIn https://www.linkedin.com/in/nick-hoadley-78a498143/ , contact Insurance Search via www.insurance-search.com or email [email protected] .Copyright Insurance Search 2021 - All Rights Reserved.
24:0425/02/2021
Culture, Culture, Culture – With Ed Page, President and COO of Relation Insurance
Season Two - Episode SixteenJoining us in the Insurance Coffee House USA this week is Ed Page, President and COO of Relation Insurance, a leading insurance agency based in California.Ed has a fervent and infectious passion for culture in the workplace and teaches us how to establish and embed it into insurance businesses.This burning ambition to create a great place to work started during his career in management consultancy where he was very successful and led to him making the leap from advising to doing. He has never looked back and enjoys making the decisions together with the senior leadership team and being able to create an environment where people are excited to come to work each day.Ed clearly lives and breathes this passion for a creating a collaborative and creative culture, providing a platform for high performing insurance professionals to really thrive and take their careers to the next level.Ed encourages listeners to reach out to him after the show with any comments or questions and you can do this via his LinkedIn page https://www.linkedin.com/in/ed-page-03096/ or through Relation’s website https://www.relationinsurance.com/about-us/leadership/The Insurance Coffee House is hosted by Nick Hoadley, CEO of Insurance Search, the Executive Search Consultancy for the Insurance and Insurtech sectors in the United States and UK.If you would like to contact Nick about the podcast or to discuss growing your leadership team, please reach out to him via LinkedIn https://www.linkedin.com/in/nick-hoadley-78a498143/ contact Insurance Search via www.insurance-search.com or email him at [email protected] .Copyright Insurance Search 2021 - All Rights Reserved.
28:5123/02/2021
Delivering Extensive Growth – with David Sandler, President of Risk Management at Everest Insurance
Season Two - Episode FifteenThis week on the Insurance Coffee House USA, we are joined by David Sandler, President of Risk Management at Everest Insurance.David joined Everest Insurance in April 2016 to head up the Risk Management Group and in that time they have achieved massive growth - hiring 900 insurance professionals, launching 150 new products / services and tripling the size of the business.Although David and his team have hired a significant number of staff during this time, David urges insurance business leaders to not compromise on quality when recruiting and only bring in high performers.This has quickly led to a culture of collaboration, high quality execution and autonomy for making decisions which empowers the team members and helps attract other good people to the business.As well as attracting high quality talent, bringing the latest technology into the business and working with insurtechs to provide client solutions is a further secret to their success and has also seen them win Insurtech Incubator of the year awards.David encourages insurance executives to take their time when considering their next move and think about the benefits and opportunities they are looking for that will be a good fit for them in a new role. He encourages listeners to reach out to him after the show with any comments or questions and you can do this via his LinkedIn page https://www.linkedin.com/in/david-sandler-20490411/The Insurance Coffee House is hosted by Nick Hoadley, CEO of Insurance Search, the Executive Search Consultancy for the Insurance and Insurtech sectors in the United States and UK.If you would like to contact Nick about the podcast or to discuss growing your leadership team, please reach out to him via LinkedIn https://www.linkedin.com/in/nick-hoadley-78a498143/, contact Insurance Search via www.insurance-search.com or email him at [email protected]
37:0809/02/2021
Be a Good Example to Others – With Keith Mann, CFO & COO at Scott Insurance
Season Two - Episode FourteenWe are delighted to host Keith Mann, COO & CFO of Scott Insurance on this weeks’ episode of the Insurance Coffee House USA.Scott Insurance are a large independent agency headquartered in Lynchburg, Virginia with multiple offices across the state and in Tennessee and North & South Carolina.Keith shares with us his story of his career, before going on to discussing the rewards and opportunities an ESOP business provides.Keith has spent most of his career in FC and CFO positions in construction and manufacturing, so he had a strong understanding of the buyer’s journey being a corporate purchaser of insurance himself.Scott Insurance have a very strong culture of serving others first, continuous improvement, ownership, teamwork and trust and it these values that connected with Keith and attracted him to the firm.He has not looked back since joining Scott and would encourage other colleagues from outside the insurance industry to explore and find out about the great benefits our industry has to offer.One of the secrets to Scott’s success is their ESOP ownership scheme, allowing employees to have an ownership stake in the business from the start and wealth building opportunity this provides. It also brings a strong culture of togetherness across the firm as new clients and “big wins” are celebrated across the firm as they all have a vested interest.His final call to action is inspiring each of us to be the change in our organisations, be the change in our communities and be a good example to others… what better way to round off the show!Keith encourages listeners to reach out to him after the show with any comments or questions. You can do this via his LinkedIn page https://www.linkedin.com/in/keithlmann/ or through Scott’s website https://www.scottins.com/ .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
32:2804/02/2021
Having a Meaningful Impact – with Kyle Samuel, President of M&T Insurance Agency
Season Two - Episode ThirteenThis week on the Insurance Coffee House USA, we are joined by Kyle Samuel. Kyle is the President of M&T Insurance Agency which is a key part of the wider M&T Bank family operating across the country.Kyle shares with us his extensive insurance career path which started in underwriting before spending 17 years as a broker and leader at Aon and then transitioning into senior leadership positions including the President role that he enjoys now.M&T Insurance are passionate about serving their customers in the community and ensuring they are properly protected. With deep foundations in the community through the banking group, they are in a great place to be a trusted adviser to the community and Kyle feels it’s their duty to provide a range of added value to them.Kyle believes that being part of the bank can offer additional opportunities to insurance and financial services professionals, whether in technical or leadership positions and can help to attract a wider and more diverse talent pool of high performing insurance professionals.M&T Insurance has an innovative and collaborative culture which helps them to attract high performers and Kyle is very happy for listeners to reach out to him after the show with any comments or questions. You can do this via his LinkedIn page https://www.linkedin.com/in/kyle-samuel-411198/ or email at [email protected] .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
25:2102/02/2021
Adopting Technology into your Insurance Business – With Dan Keough, CEO of Holmes Murphy & Associates
Season Two - Episode TwelveJoining us in the Insurance Coffee House USA this week, we have a great guest in Dan Keough. Dan is the Chairman and CEO of Holmes Murphy & Associates, Co-CEO/Co-Founder of BrokerTech Ventures and Founder & Chairman of Innovative Captive Strategies.A leading insurance executive with his fingers on the pulse of technology and insurtech, Dan shares with us an insight into his world as leader of three successful insurance businesses and how he manages his time and attention between each one.Holmes Murphy & Associates is the third largest independently owned insurance broker in the United States and it is this business that we focus our attention in the Coffee House today.Dan advises us on their considerable growth plans - to double in size every five years and explains how acquiring the best talent and being the employer of choice for that talent is crucial to that success.He talks openly about the unique opportunities available for high-performers at Holmes Murphy, which include the unique chance to be involved in collaborations with BrokerTech Ventures.If listeners would like to reach out to Dan after the show, they can find him through the Holmes Murphy website https://www.holmesmurphy.com/The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
27:1326/01/2021
Don’t Ever Settle – With Kristen Martin, President and COO of Utica National Insurance Group
Season Two - Episode ElevenThis week we are delighted to be joined Kristen Martin, who is the President and COO of leading multi-line insurance carrier Utica National Insurance Group.Kristen joins our list of guests who started their careers as lawyers before moving into risk management and leading successful careers at the top of insurance businesses.Kristen shares with us her journey at Utica National which has featured several leadership positions across the business and feels the experience of working in different components of the business helps her in her role as President and COO.Kristen encourages insurance professionals to step outside of their comfort zone, to never settle and to reach out and grab career opportunities.In her time as President, one of the major achievements has been the ratings upgrade to an "A rating", which has been a huge team and company accomplishment and puts Utica National in a great position to grow and expand over the next few years.Aspiring leaders at the business can receive training on all the commercial aspects of the company, which helps them to understand the bigger picture of the organisation and opens up opportunities for career progression into different areas of the business.Kristen encourages listeners to reach out to her after the show via her LinkedIn page https://www.linkedin.com/in/kristen-martin-375947102/ or email at [email protected] .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
27:2619/01/2021
Reaching Skyward and Beyond – With Andrew Robinson, CEO of Skyward Specialty Insurance Group
Season Two - Episode TenWe are very pleased to welcome the Chief Executive of Skyward Specialty Insurance, Andrew Robinson to the show this week.Andrew is one the leading Insurance / Insurtech executives in America and since taking over as the CEO of Skyward Specialty (formerly Houston International Insurance Group) in May 2020, Andrew has led the business through great change and transformation (including the rebranding from HIIG), all during a global pandemic.Andrew shares how he is building a culture and creating an environment the staff can feel great about and advises how extra employee interaction and engagement during this time has really benefitted the business.As well as his considerable leadership experience, Andrew can bring his deep knowledge of technology / tech investment from the time in his career spent immersed in advanced insurance technology solutions as he headed up Insurtech Investments.Andrew has led a stellar career in the Insurance industry and the new brand, Skyward, seems very appropriate as he aims to take the company inter-galactic with him and propel Skyward to long term, sustainable success.Andrew encourages listeners to reach out to him about the podcast and Skyward’ s future plans via his LinkedIn page https://www.linkedin.com/in/andrewsrobinson/or email at [email protected] .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
32:1212/01/2021
Empowering and Amplifying Talent – with David Vanalek, COO of Claims at Markel
Season Two - Episode NineJoining us in the Insurance Coffee House USA this week, we have David Vanalek, the COO of Claims at Markel.David gives us a fascinating tour through his career path and offers us a great insight into the transition he took from private practise litigation attorney into insurance claims and his subsequent progression into his senior leadership position at Markel.He discusses his initial attraction to the insurance industry - facilitating the improvement of standards in the professional services sector whilst also building a book of clients to provide high class claims and advisory services.David believes that getting outside your comfort zone often leads to opportunities in the future and by shaping your experiences you will also be able to take ownership of your career.David feels that it is his role as a servant leader to empower and amplify the talent in his team to go on and be the best they can be. The “Markel Way” demonstrates this, and David encourages listeners to reach out to him regarding this or other insights via his LinkedIn page https://www.linkedin.com/in/david-t-vanalek-8327/ or email at [email protected] .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
52:5805/01/2021
Transforming from Agency to Full Service Risk Advisory Group – With Pierre Morrisseau, CEO of OneGroup
Season Two – Episode EightJoining us this week is a very special guest and friend of the show, Pierre Morrisseau, CEO of OneGroup based in New York.Pierre shares with us his journey with OneGroup including how the company has transformed from insurance agency into the high-performance full service advisory group it is today.He also discusses how he arrived in the industry from his engineering background and why he is grateful that, like many, he stumbled into the insurance world.Pierre believes leadership skills are fundamental in bringing people with you in any role, whether you are leading a team, a room or even just a client. However, he also discusses the challenges for high-performers progressing in to leadership positions – moving from being good at doing to being good at doing through others. The One Group story is a remarkable journey that listeners will find inspiring.Pierre is happy for listeners to reach out to him after the show with any comments or questions you may have about OneGroup or the subjects raised in the interview. You can do this via his email at [email protected] Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
30:4922/12/2020
From Corporate Law to M&A Underwriting - With Rowan Bamford, President of Liberty Global Transaction Solutions
Season One, Episode 18 – Bonus Episode Rowan Bamford, President of Liberty’s Global Transaction Solutions division joins us for a special bonus episode of the Insurance Coffee House.Liberty GTS is a global insurance carrier specialising in underwriting policies for international M&A transactions and have teams based across North America, APAC, EMEA and London.Rowan discusses his career transition from being a private practice Corporate Lawyer to M&A Underwriter and explains the many benefits of leaving the legal profession for the insurance world.Rowan swapped a life of working through the night, targets based on time recordings and a long, slow career path to senior leadership, for a career based on meritocracy, relationships and a fast road to success based on performance and personal responsibility for your own career.Like many M&A Underwriters, Rowan is a big advocate of moving from private practice into corporate insurance which matches the upside of exposure to intellectually challenging work for international clientele with opportunity to travel, whilst also benefitting from better hours, more responsibility, faster career progression and having similar earning potential to Private Practice.Liberty GTS embrace a culture of sacrificing one’s ego to benefit the team and Rowan encourages loyal dissent to get the very best ideas from all levels of experience within the team…it’s that meritocracy again! Listeners can also hear how Rowan dealt with the challenge of losing his North American team around the Ironshore / Liberty merger and the steps that he took to rebuild the team and come back stronger.A major factor in Liberty GTS' success lies in its strict hiring process, ensuring new recruits meet intellectual, academic and corporate knowledge requirements and have the personality that would be a good cultural fit for the firm.Rowan encourages listeners to reach out to him after the show with any comments or questions about the business or careers in M&A Underwriting. You can find his email and phone number on the GTS contact details page as follows… https://www.libertygts.com/our-team-1/The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or <a href="https://www.instagram.com/ins_coffeehouse/" rel="noopener noreferrer"...
24:1417/12/2020
Go after your passion, not the job title – with Jeff Lumpp, President of Hylant, Grand Rapids Office
Season Two - Episode SixThis week we are very happy to welcome Jeff Lumpp to the Insurance Coffee House. Jeff is the President of the Grand Rapids, Michigan office at Hylant and we are delighted to have him join us on the show.Jeff shares with us his journey from a background in Corporate Finance to his leadership position in the insurance industry. He advises on the importance of quickly building credibility with your peers and colleagues when entering into a new profession, so you create mutual trust when leading a team.Hylant live and breathe a family culture within their teams and Jeff advises that fitting into that culture and being a well rounded business person, as opposed to a pure insurance technician, gives them great success with their clients and provides opportunities to create great initiatives in the local community.Jeff believes that a best in class service team leads to incredible things happening, so it is important for producers and execs to ask about the retention levels of the service team when interviewing for a new role, as that will be a major factor in your success. Jeff is happy for listeners to reach out to him after the show with any comments or questions you may have about Hylant or the subjects raised in the interview. You can do this via his email at [email protected] .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
42:3015/12/2020
Success through Succession – With Jason & Duane Smith – CEO and Former CEO of TrueNorth Companies, L.C.
Season Two - Episode SixIn an Insurance Coffee House first, we welcome father and son Insurance Business Leaders, Duane and Jason Smith to the show. Duane is the former CEO of TrueNorth Companies, L.C. a position he held for over twenty years until he was succeeded by Jason in January 2020.In this episode we take a deep dive into the succession process and hear how TrueNorth planned and executed the succession transition and hear how it worked from both the incumbent’s and successors perspectives.Listeners can hear how the success they have enjoyed with this process can be linked back to their vision statement of building a legacy company with continued internal perpetuity.It is clear that TrueNorth are committed to building a legacy business, with continued internal perpetuation giving high performing talent an incredible long-term opportunity to be highly rewarded both professionally and financially.They give us an amazing insight into how the transition of leadership can be successful when you have a clear strategy, effective communication and defined company goals that apply throughout the business.Jason encourages listeners to reach out to him after the show with enquiries about their succession story or opportunities they have at the business. You can do this via his LinkedIn page https://www.linkedin.com/in/jason-d-smith-955a5811/ or email at [email protected] .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
43:1908/12/2020
Setting a Path to Partnership – With Brett Godwin, COO at Sterling Seacrest Partners
Season Two - Episode FiveWe are delighted to host Brett Godwin, COO of Sterling Seacrest Partners on episode Five of the Insurance Coffee House USA.Sterling Seacrest are a large independent insurance agency headquartered in Atlanta, Georgia, with offices in Tampa, Savannah and other locations across the South East of the United States.Brett shares with us the story of his career, before going on to discuss the sizable growth SSP have achieved over the last few years.One of the secrets to this success is SSP’s clear Path to Partnership which it provides to producers and service staff when they join the business. Brett advises that this can give them a competitive advantage for talent against the corporates, who given their size, often cannot offer the same partnership path to their associates.Giving new talent a clear path to partnership, gives them ownership for their career development and empowers them to take control of their own destinies.Brett is a big advocate for adopting new technology to “stay relevant” but feels it only works if you have high-performing talent to use it and make the very most from the different software tools.Brett has “had a blast” since moving to SSP from a Corporate and feels that working at an independent agency allows him to have a greater impact and see the tangible results of his work at the business, as well as in the local community where SSP are a major brand.SSP are very strong on “cultural fit” when hiring new talent and include a Culture Interview as part of the recruitment process with interviewers coming from different teams to assess the candidates potential fit for the business. They seek individuals who are hungry, humble and smart (not just academically, but people focussed too) and set out a clear path to partnership for them.Brett encourages listeners to reach out to him after the show with any comments or questions. You can do this via his LinkedIn page https://www.linkedin.com/in/brett-godwin-0456511b/ / or email at [email protected] .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or <a href="https://www.instagram.com/ins_coffeehouse/" rel="noopener noreferrer"...
28:4703/12/2020
Thriving on the Acquisition Trail – with Frank Costa, COO of World Insurance Associates
Season Two - Episode FourJoining us on Episode Four of the Insurance Coffee House USA, we have Frank Costa who is the COO of World Insurance Associates.World Insurance Associates are very much on the Acquisition Trail and as COO, Frank is a leading driving force both on the new target strategy and also the integration of the acquired businesses into the company.Frank shares with us how to thrive when on the Acquisition Trail so that the new company integrates successfully, the existing company continues to perform and grow organically whilst also pipelining up to eleven acquisitions per month!It's no wonder Frank has changed his coffee of choice from a skimmed vanilla latte to a double espresso and he joins us on the Insurance Coffee House USA to also talk about the opportunities for talent at World Insurance Associates as well as the culture and ethos that makes it such a great place to work.If you are an Insurance Business Owner considering selling your business, or an Insurance Business Leader considering acquisition opportunities at the moment, this is a must listen for you.Frank encourages listeners to reach out to him after the show with any comments or questions. You can do this via his LinkedIn page https://www.linkedin.com/in/frankpcosta/ or email at [email protected] Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
26:3401/12/2020
Leading from the Front, Not by Position – with Carl Bloomfield, MD of NYC at The Graham Company
Season Two - Episode ThreeJoining us on Episode Three of the Insurance Coffee House USA, we have Carl Bloomfield who is the Managing Director of the New York City office at the Graham Company.Carl shares with us his passion for leadership and gives us a great insight into what he believes you need in order to be a successful leader.Carl explains how leadership and position are two distinct things, so when opportunity in management positions become available, those who have already proved themselves as leaders in non-leadership positions will be front of the queue for promotion.He also advocates taking 100% responsibility for your own career development and advancement by committing to self-improvement so you can attain those roles that will interest you and progress your career.Carl feels that his biggest successes have been the next generation of leaders he has brought through under him, who have gone to become Presidents of businesses in their own right.Finally, Carl shares with us the growth plans for the Graham Company including the big ambitions for the NYC office. He is very proud of the high quality and sophisticated risk advisory work The Graham Company provides to their clients and encourages listeners to reach out to him after the show with any comments or questions. You can do this via his LinkedIn page https://www.linkedin.com/in/carlbloomfieldconstruction/ or email at [email protected] Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
29:5124/11/2020
Be Proud Of What You Do – With Jon Loftin, President and COO of MJ Insurance
On Episode Two of the Insurance Coffee House USA, we are joined by Jon Loftin who is the President & COO of MJ Insurance who are a Top 100 privately owned insurance broker based in Indianapolis and Phoenix.Jon shares with us his journey at MJ and describes how he went from a starting in a leadership position with little experience in broking to becoming the President and COO of the company and achieving significant growth.Jon encourages all insurance professionals to "be proud of what you do" and highlights his proudest achievement being the crystallisation of the purpose of the business and being unapologetically committed to it.He advises us that by having an honest and open attitude of admitting what you don't know and then learning along the way, you can become a successful leader and he encourages us all to adopt this when stepping up to new leadership opportunities that are presented to us.Jon is very proud of the culture they have built at MJ and encourages listeners to reach out to him after the show with any comments or questions. You can do this via his LinkedIn page https://www.linkedin.com/in/jon-loftin-4149656/ or email at [email protected] Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
48:1517/11/2020
It’s All About Making a Difference – with Mark Holweger, CEO of Legal & General America
Season Two - Insurance Coffee House USAKicking off the brand-new season of the "Insurance Coffee House USA", we are privileged to have Mark Holweger, CEO of Legal & General America joining us on this first episode of the show.Mark is a leading insurance executive in both P&C and Life, and he shares with us his leadership journey which is “all about making a difference."Resilience is the key to success for Mark and he discusses how consistent high performance and most importantly delivering results, will get you that promotion or next leadership opportunity.Being a Brit, now leading the US region, Mark shares his advice to executives looking to relocate internationally or interstate and the secrets of making that transition successful for both you and your family.Listeners can reach out to Mark after the show with any comments or feedback via his LinkedIn page https://www.linkedin.com/in/mark-holweger/ .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
39:2010/11/2020
Search for Opportunity - with Charlotte Lach, Head of Global Multinational Strategy & Change at AIG
Joining us for our final episode of Season One, we have Charlotte Lach, a rising star of the insurance industry and Head of Global Multinational Strategy & Change at AIG.Charlotte shares with us how she has quickly risen from an underwriting role into a strategic position and advises of the benefits of a technical grounding when moving into operational and strategic functions.She reminds us that the start of the day is the one time where we can have 100% control of our time, so it is up to us to make the very best use of it whether that is through exercise or personal development.Charlotte passionately believes in the importance of insurance qualifications from a professional standards perspective and reminds us that those qualifications add value which will be with us for the entirety of our careers, whether we change team, division or organisation.Listeners can reach out to Charlotte after the show with any comments or feedback via her LinkedIn page https://www.linkedin.com/in/charlottelach/ .This episode rounds of the end of Season One, but do not despair as we will shortly be launching Season Two where will be interviewing the very best Insurance Business leaders from around the United States…so watch this space and subscribe to the series so you do not miss the first episode!The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
24:2013/10/2020
Make sure you work with Passion - with Giorgio Daboni, former CEO of Generali Worldwide
Giorgio shares how to navigate a successful leadership career around one insurance company, having worked at Generali for an incredible 40 years, as man and boy. He advises that leading Generali Worldwide through its eventual sale to Utmost was one of the most challenging times as he balanced being honest and open with his staff and colleagues, whilst also getting the business into the best position for sale and generate maximum shareholder value.Giorgio preaches that insurance professionals should really understand the value that insurance brings to society as well as making sure you work with passion and enthusiasm to complete projects that really make a difference.Listeners can reach out to Giorgio about any of the issues discussed on the show via his email [email protected] or via his LinkedIn page https://www.linkedin.com/in/giorgio-daboni-12912064/ .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
27:4029/09/2020
From Chief Executive to NED Portfolio - With Brian Duffin OBE
Joining us on the show this week is Brian Duffin OBE, former Chief Executive of Scottish Life. He is currently Chairman of the GEC Pension Scheme,the Aviva With Profits Committee, the Church of Scotland Investments Trust and he is also a NED for NFU Mutual as well as other insurance companies and pension funds.Brian discusses with Nick the achievement he is most proud of during his time as Chief Executive at Scottish Life and shares how Insurance Business Leaders can transition from Executive to NED roles.His advice to executives seeking to move into NED roles is "make an honest appraisal of what you are good at and what you are not good at" before deciding which appointments and companies would be a good fit for you.Brian believes that planning ahead is one key to his success and he invites listeners to reach out to via his linkedin page https://www.linkedin.com/in/brian-duffin-a462293/ for advice or any NED opportunities.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
42:1122/09/2020
There is opportunity in the Global Captive Market - With Sumit Mehra, COO of Willis Towers Watson Global Captive Practice
In this episode we are joined by Willis Towers Watson's COO of Global Captive Practice and we explore the increasing opportunities in the Captive market for insurance business leaders.As the insurance market hardens, corporates across the world are seeking alternative mechanisms for managing their risk which has led to increased demand for captive creation.Sumit shares how this alternative mechanism can provide a great career opportuntity for insurance business leaders and explains his own journey from three month intern to Global Captive Practice COO in just thirteen years.Sumit believes that hard work and a consistent daily routine is the key to his success and he invites listeners to reach out to him on email [email protected] or via his linkedin page https://www.linkedin.com/in/sumit-mehra-28b5511/ .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
26:2515/09/2020
With change, there's always opportunity - With Darrell Sansom, Commercial Director at AXA Insurance dac
This week on the Insurance Coffee House, we are delighted to be joined by Darrell Sansom - Commercial Director for AXA Ireland.Darrell has enjoyed an expansive career as an insurance business leader, working in senior roles across the AXA group and he shares with us his secrets and insights into how we can lead teams and develop successful businesses.Darrell explains how networking and "never saying no to a coffee" is great for expanding your network and increasing potential opportunities that will come from a changing market.He is a big believer in being adaptable for clients' changing needs that are ever evolving through technology and different buying habits.You can reach out to Darrell about any of the issues discussed on the show via his LinkedIn page https://www.linkedin.com/in/darrell-sansom-b0bb0520/ .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
31:2408/09/2020
Reducing the suffering brought by famine and drought - With Lesley Ndlovu, CEO of African Risk Capacity
Join us for a very special episode as we interview Lesley Ndlovu, CEO of African Risk Capacity and hear how their insurance company is providing aid and relief to countries suffering from drought and famine.Lesley explains how ARC provides an insurance mechanism to bring fast capital and risk management to affected countries way before international aid can be raised and distributed, meaning lives are saved and the suffering is reduced.Find out how Lesley's twenty years of experience across international insurance markets puts him in the perfect place to increase the scale of relief that ARC can provide to these African nations.He also talks about delivering consistent benchmarks in standards across every international insurance market he works in by using the same structure and routine on a daily basis.This is a valuable listen for aspiring Insurance Business Leaders in Africa and an inspiring story for insurance professionals across the globe.You can reach out to Lesley about the work he is doing at ARC or any of the issues discussed on the show via his LinkedIn page https://www.linkedin.com/in/lesleyndlovu/ .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
32:0301/09/2020
Integrating Work Ethic and Community both Locally and Internationally - With Cheryll Rawbone, Chair at Gallagher Coventry
Joining us on the second of our two-part series with Gallagher this week, we have Cheryll Rawbone, the former MD and now Chairman of Gallagher Coventry. Cheryll also discusses the acquisition of her business into the Gallagher group and we find out how she has transitioned into a larger organisation.Cheryll has extensive experience working with local businesses who have international risk portfolios and she shares with Nick how she has combined that international expertise with local networking and marketing to grow her client base and ultimately her business.With opportunities to train and work internationally, Cheryll believes that Gallagher is a great place for local insurance professionals to develop their skills and handle global risk portfolios in this ever changing and fast paced climate.In this interview, Cheryll goes on to share how businesses need to adapt to be successful and how they can use technology to increase their client reach.You can reach out to Cheryll about any of the issues discussed on the show via her LinkedIn page https://www.linkedin.com/in/cheryllrawbone/ .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
29:2927/08/2020
Managing your business through acquisition and beyond - with Steven Risk, MD of Coleman Marine (A Gallagher Company)
This week we discuss how to lead an independent broker through a successful acquisition into a larger organisation.We are delighted to be joined by Steven Risk, Managing Director of specialist broker, Coleman Marine, who shares with us how he has managed a business being acquired on two separate occasions.Steven was the CEO of Coleman Marine as it was acquired by Stackhouse Poland and then by Gallagher. He gives us a great insight into managing the business through these acquisitions and shares how focussing on the staff and clients led to the acquisitions being a success for both them and the acquirers.In this interview, Steven goes on to urge Insurance Business Leaders to lose their egos and treat people with respect when building their business and advises aspiring executives to strive to be the very best people they can be.Listeners from independent brokers around the world will find his advice for maintaining a company’s performance through business a sale to be very relevant and enlightening, so please do download the episode and subscribe to the show.You can reach out to Steven about any of the issues discussed on the show via his LinkedIn page https://www.linkedin.com/in/steven-risk-80362947/ .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
39:3725/08/2020
Work Hard - With Joseph Bardi, former CEO of Academic Group
Joining Nick on the second episode of the Insurance Coffee House this week, we welcome Joseph Bardi who reflects upon his time as the CEO of Academic Group - a leading MPL carrier in New York City.Joe shares how we can learn to build ourselves up and continually progress our careers even in the most challenging of times.Joe is a senior leader in Medical Professional Liability but also spent considerable time in Aon’s M&A transaction division and shows how insurance leaders can transfer across business lines and be successful.Listeners practising in specialist lines will find his advice and insight particularly relevant, but his leadership and strategy experiences are applicable to all within insurance, so please do download the episode and also subscribe to the show.To reach out to Joe about the show or any executive opportunities you would like to discuss, you can contact him via email [email protected] or his LinkedIn page https://www.linkedin.com/in/joseph-bardi-b530411/.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
27:5820/08/2020
Tackling Inertia in the Insurance Industry - with Robert Zerafa, COO of Transverse Insurance Group
On today's episode we are joined by Robert Zerafa, newly appointed Head of Operations at Transverse Insurance Group in New Jersey.Transverse Insurance Group is a fully licensed P&C Carrier partnering with reinsurers and program administrators to provide a broad range of property and casualty products for commercial and personal lines.Previously Robert had a successful career at AIG where he enjoyed positions as Head of Global General Insurance Controls and latterly Head of Operations at AIG Lexington.Robert discusses what the insurance industry should be doing to tackle inertia and what we can do to avoid that in our own personal careers. He shares with us the success he had at AIG and also what he learned from the huge challenge he faced when working there during the height of the financial crisis.Robert is a global leader in strategy, change & transformation in the insurance industry, yet he discusses servant leadership and pays homage to the mentors who have inspired him in his career.Make sure you tune in to hear the surprising "coffee of choice" for this New Yorker, which shocked everybody in the The Insurance Coffee House.Listeners from around the world will find his advice and insight relevant to their own career development, so please do download the episode and also subscribe to the show.You can reach out to Robert after the show via his LinkedIn page https://www.linkedin.com/in/robertzerafa/.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
28:2318/08/2020
Own your career development with Nick Hankin - Global Head of Underwriting Governance at QBE
Joining us on the Insurance Coffee House this week is Nick Hankin - Global Head of Underwriting Governance at QBE.Nick talks us through his career path - from grad scheme applicant to senior insurance business leader and shares some great advice about what he learned along the way.Nick is a strong advocate of owning your career development and continually looking at self-improvement both within business and outside.He discusses the leaders who have had an impact on his career and how they acted with humbleness whilst also maintaining the very highest level of standards within their business line.Listeners from around the world will find this advice and insight relevant to your own career development, so please do download the episode and also subscribe to the show.You can reach out Nick after the show via his LinkedIn page https://www.linkedin.com/in/nick-hankin-b538595/.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
42:0811/08/2020
Navigating an International Insurance Career - with Oscar Carrillo, COO Zurich Mexico
Join us for this week's special bonus episode as we speak to Zurich Mexico's Chief Operating Officer about navigating an international career and how to be successful working in the LatAm insurance market.Oscar's philosophy of "Never being afraid to try" has seen him work in London, Switzerland, Columbia, Singapore and Mexico and he explains how he has adapted to be successful in those regions.Oscar discusses how he sees the future of LatAm insurance market developing, and advises that leaders should be learning to be agile and embracing change to have success in a competitive market.He goes on to share with us his early morning routine which includes exercise and yoga to set him up for a successful day and also advises insurance business leaders that it is never too late to change track so be open to the open opportunities out there.Listeners will enjoy Oscar's story and whether you are from the LatAm region or the European and US markets you will find his advice to be relevant to you. You can reach out to him after the show via his his LinkedIn page https://www.linkedin.com/in/oscarmcarrillo/ or directly via email at [email protected] .The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Copyright Insurance Search 2024 – All Rights Reserved. Or follow us on LinkedIn, Twitter or InstagramInsurance Executive Search Consultants in USA, UK and Bermuda.
23:3406/08/2020