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Mark Costes
The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let's face it. Dentistry can be a frustrating and isolating profession... but you don't have to be an island anymore.
It's possible to become more profitable, less stressed and more fulfilled in your career and it's our mission is to help you get there.
For a whole host of free practice building tips and resources, visit our website at TrueDentalSuccess.com
1072: Dental Billing & Coding 101 PT 2
One of the most knowledgeable people in dental billing joins the podcast today. This is some recent content from DSN that we wanted to spread with all the Dentalpreneur listeners because Ericka’s stuff just hits home. Battling insurance companies can be such a frustrating process. But, arming your practice with the right strategies can make those headaches a thing of the past. During their time together, they cover: Creating necessity Percentage of claims accepted as the wrong KPI Uncovering lost revenue EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
32:5325/12/2020
1071: Dental Billing & Coding 101 PT 1
One of the most knowledgeable people in dental billing joins the podcast today. This is some recent content from DSN that we wanted to spread with all the Dentalpreneur listeners because Ericka’s stuff just hits home. Battling insurance companies can be such a frustrating process. But, arming your practice with the right strategies can make those headaches a thing of the past. During their time together, they cover: Creating necessity Percentage of claims accepted as the wrong KPI Uncovering lost revenue EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
33:4824/12/2020
1070: End of Year Tax Strategies with Profi 20/20 PT 2
Updates on the latest covid relief package from two the industry’s best. These guys at Profi 20/20 continue to bring forward timely knowledge on these government relief deals. Today they are back on the show to explain the nuances of the newest bill, give us an update on tax implications from the first one, and bring up some identifiers that should trigger a conversation with your CPA. During the show, they cover: Updates on the newest relief act New requirements for businesses applying for funds It’s effect on year end tax planning EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
38:5223/12/2020
1069: End of Year Tax Strategies with Profi 20/20 PT 1
Updates on the latest covid relief package from two the industry’s best. These guys at Profi 20/20 continue to bring forward timely knowledge on these government relief deals. Today they are back on the show to explain the nuances of the newest bill, give us an update on tax implications from the first one, and bring up some identifiers that should trigger a conversation with your CPA. During the show, they cover: Updates on the newest relief act New requirements for businesses applying for funds It’s effect on year end tax planning EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
32:1722/12/2020
1068: Team Accountability Agreements
Today we have the case study of Dr. Tim. Follow along as Dr. Mark Costes diagnoses what is going on in this staff dependent practice and puts together some action items to get things back on track. You’ll hear him talk about the ability to self-diagnose, accountability, and firming things up before going into growth mood. Key topics: Identifying a staff dependent practice Building accountability agreements from the ground up Fixing the machine before it grows EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
30:4621/12/2020
1067: Take Home Income Impact
Today we have a clip from our recent course, Transformation45. In this episode you’ll hear Dr. Mark Costes talk about the characteristics and habits of the individuals in our group that have made it to blackbelt status. Then, he gets into the fun part- the difference having a true black belt practice makes on your take home income. Tune in for this one, you’ll be glad you did. Key takeaways: Blackbelt habits The power of habit Producing more doesn’t always mean more money EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
26:0919/12/2020
1066: Trends to Watch PT 2
Our DSI financial analyst is back in the show today to discuss some of the trends we’ve been seeing amongst our group. Dr. Mark Costes and Jake get into what is behind some dentists having their best year in 2020 and much more. As always, this familiar voice drops tons of nuggets throughout the show. During the show they cover: What’s driving some dentists to their best year ever Insights they’ve uncovered in the last few years Where to be cautious right now Evaluating the ROI on the various levers you pull EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
26:4817/12/2020
1065: Trends to Watch PT 1
Our DSI financial analyst is back in the show today to discuss some of the trends we’ve been seeing amongst our group. Dr. Mark Costes and Jake get into what is behind some dentists having their best year in 2020 and much more. As always, this familiar voice drops tons of nuggets throughout the show. During the show they cover: What’s driving some dentists to their best year ever Insights they’ve uncovered in the last few years Where to be cautious right now Evaluating the ROI on the various levers you pull EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
25:2116/12/2020
1064: He Won the "Game" with Dr. Aaron Nicholas PT 2
Podcast favorite Dr. Aaron Nicholas is back on the show to talk about closing up an epic chapter in his career. We get into the decision to sell and all those details, as well as what’s up next for him. This was a great conversation. Tune in to hear Dr. Nicholas at a pivotal time in his journey. Key takeaway: Always be looking to create win-wins EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
42:5815/12/2020
1063: He Won the "Game" with Dr. Aaron Nicholas PT 1
Podcast favorite Dr. Aaron Nicholas is back on the show to talk about closing up an epic chapter in his career. We get into the decision to sell and all those details, as well as what’s up next for him. This was a great conversation. Tune in to hear Dr. Nicholas at a pivotal time in his journey. Key takeaway: Always be looking to create win-wins EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
29:3215/12/2020
1062: Startup or Acquisition the Right Way PT 2
Danielle McKinley is a Certified HIPAA Advisor with 10 years of experience in risk management focusing on HIPAA and PCI compliance. She recently created The HIPAA Chick, and is also one of the founding members of PCIHIPAA and the active Director of Partner Relations. Tune in to hear her answer questions on all things compliance. EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
36:4311/12/2020
1061: Startup or Acquisition the Right Way PT 1
Danielle McKinley is a Certified HIPAA Advisor with 10 years of experience in risk management focusing on HIPAA and PCI compliance. She recently created The HIPAA Chick, and is also one of the founding members of PCIHIPAA and the active Director of Partner Relations. Tune in to hear her answer questions on all things compliance. EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
29:4810/12/2020
1060: Danielle McKinley PCI HIPPA
Danielle McKinley is a Certified HIPAA Advisor with 10 years of experience in risk management focusing on HIPAA and PCI compliance. She recently created The HIPAA Chick, and is also one of the founding members of PCIHIPAA and the active Director of Partner Relations. Tune in to hear her answer questions on all things compliance. EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
32:1609/12/2020
1059: Dentistry and Big Business with Dr. Bruce Baird
“Without integrity nothing else matters. With integrity nothing else matters” Dr. Bruce Baird is on the show for the second time in two weeks! During the episode, they discuss: What they’ve learned from COVID Scaling through empowering people What makes entrepreneurship successful EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
46:4009/12/2020
1058: Dental IT the Right Way with Tom Terronez
Here’s an episode for almost every dentist out there. Tune in to get the skinny on all things you should be concerned about when it comes to IT. Tom is a leader in the dental technology industry, committed to helping practices reach their efficiency and IT security potential. He spends much of his time educating dental students, associations, and societies about proactively combating the critical cybersecurity threats that face our time. His ability to explain these complex topics in an accessible fashion is second to none. During the show, they cover: How he got in to the dental industry from IT Tips on vetting IT companies How IT plays in to insurance How distant service can feel at home EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
36:1907/12/2020
1057: Knowledge and Your Bottom Line PT 2
Dr. Mark Costes was featured in one of Dr. Nacho’s most recent live events. Dr. Goodman has been focusing on bringing dental students the knowledge they need to succeed after school. In classic fashion, he brought Dr. Costes in to discuss the business end of things. They get into EBITDA, overhead, and all the numbers behind a successful dental practice. The lecture is carried by two case studies that draw out the huge differences small decisions can make on the health of your practice. During the show, they cover: Setting the tone with a morning routine Thinking through systems while in school What it means to be a black belt and what it really takes Real world dentistry EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
38:3604/12/2020
1056: Knowledge and Your Bottom Line PT 1
Dr. Mark Costes was featured in one of Dr. Nacho’s most recent live events. Dr. Goodman has been focusing on bringing dental students the knowledge they need to succeed after school. In classic fashion, he brought Dr. Costes in to discuss the business end of things. They get into EBITDA, overhead, and all the numbers behind a successful dental practice. The lecture is carried by two case studies that draw out the huge differences small decisions can make on the health of your practice. During the show, they cover: Setting the tone with a morning routine Thinking through systems while in school What it means to be a black belt and what it really takes Real world dentistry EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
54:4104/12/2020
1055: Ten Practices in Two Years PT 2
We have a fun one today with Dr. Loren Israelsen. You may have heard of him before...he’s managed to acquire ten practices in his first two years out of dental school. Needless to say, this guy is different. Tune in to hear his story from start to finish. During the show, they cover: Structuring creative financing Levers Dr. Israelsen looks for How the admin team is funded Valuation and DSO structure EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
34:4302/12/2020
1054: Ten Practices in Two Years PT 1
We have a fun one today with Dr. Loren Israelsen. You may have heard of him before...he’s managed to acquire ten practices in his first two years out of dental school. Needless to say, this guy is different. Tune in to hear his story from start to finish. During the show, they cover: Structuring creative financing Levers Dr. Israelsen looks for How the admin team is funded Valuation and DSO structure EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
34:2601/12/2020
1053: Finding Massive Hidden Profits with Ericka Aguilar PT2
Announcement alert! As it seems front office folks with dental experience are continuing to demand higher and higher starting wages, we set out to create a solution. Ericka and I have been working on this project behind the scenes for quite some time now, and we are excited to finally bring you Front Office Academy. During the episode, we cover: High performer doesn’t mean good educator How to monetize this kind of training How to calculate a treatment plan The importance of cross training EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
37:1730/11/2020
1052: Finding Massive Hidden Profits with Ericka Aguilar PT1
Unveiling an exciting new project Announcement alert! As it seems front office folks with dental experience are continuing to demand higher and higher starting wages, we set out to create a solution. Ericka and I have been working on this project behind the scenes for quite some time now, and we are excited to finally bring you Front Office Academy. During the episode, we cover: High performer doesn’t mean good educator How to monetize this kind of training How to calculate a treatment plan The importance of cross training EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
29:4628/11/2020
1051: Gratitude - Defying the Odds
Happy Thanksgiving to all the loyal Dentalpreneur listeners out there. Without all of you guys this whole thing wouldn’t be possible. Today’s episode is a tribute to two people that I truly owe everything to- my parents. Tune in to hear the story of how, against all odds, they sacrificed to provide a better life for the next generation.
12:4326/11/2020
1050: Spike Case Acceptance Numbers with Caitlyn Mendez
Our guest today has helped hundreds of dentists successfully implement clear aligner therapy into their workflow. She is a savant when it comes to eliminating barriers and paving the way for smooth implementation. If this is something you’re looking to do in your practice, this one is a must listen. Key takeaways: The energy inside a DSO boardroom How to make same day ortho starts possible Increasing cases by increasing evaluations How to combat the rising cost for anyone with dental experience EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
42:5726/11/2020
1049: A - Player Onboarding
What does the onboarding process look like in your office? We’ve seen everything from ‘follow Sally around for the day and we’ll start you tomorrow’ to a 20+ page manual with instructions on every task that position is responsible for. Whether we realize it not, onboarding is the lifeblood of our practices. Keys to successful onboarding: Crystal clear expectations 30, 60, and 90 day benchmarks Culture fit assessments on the front end A paved path to success EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
37:5624/11/2020
1048: Serial Dental Entrepreneur and Mega Success with Dr. Bruce Baird
Our guest today has been one of the most well respected clinicians and businessmen in our industry for quite some time. As a practicing dentist, he was highly productive through his wide clinical suite. He was placing implants, restoring huge cases, and doing elite cosmetic work. This success led him to co-found The Productive Dentist Academy, and things just took off. Tune in to hear some insights from one of dentistry’s best.
37:1023/11/2020
1047: Black Belt Habits W/ Dr. Addison Killeen
What makes a black belt? Our lead black belt coach, Dr. Addison Killeen, is on the show today to talk about the traits that make black belts what they are. The longer we do this, the more obvious it becomes who is going to make it to black belt status in a hurry. And, the truth is it often has more to do with the way they show up than the current trajectory of their business. All black belts… Have an elite command of their business Strive for improvement in each quadrant of the four futures
26:2521/11/2020
1046: Automate, Delegate, Eliminate
Alastair Macdonald on hiring the right personal assistant When done well, the personal assistant will help you become a better leader, a better communicator, and a better practice owner. If there was ever a master class in extreme ownership, it’d be hiring a personal assistant. This is because anything that they don’t get done, is your fault. Tune in to hear Alastair unpack this further. The four tiers: The gopher The personal assistant The executive assistant The chief of staff EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
35:0119/11/2020
1045: Lifetime Patient Value
Today’s show is focused on determining the lifetime value of a patient. It’s an interesting statistic to know for sure, but beyond curiosities it has huge implications on every practice across the country. From strategizing growth plans to evaluating your clinical suite, knowing the lifetime value of a patient in your practice is essential for any sophisticated business owner. Three things that can move the needle in your practice: More new patients in Greater value per patient Fewer existing patients out EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
35:0218/11/2020
1044: Transitioning to Multiple Practices
Whether or not it is your intention to own multiple practices, the systems and strategies involved are beneficial to practice owners of any size ...Continue Reading...
27:3417/11/2020
1043: Your Practice, Your Ethos
It was a honor to be a part of such an amazing event put on by Kiera Dent and Dr. Summer Kassmel. The topic of Dr. Mark Costes’ presentation was how to accomplish your big...Continue Reading...
34:5916/11/2020
1042: Growth for Growth's Sake
It’s been awhile since we’ve had Alastair Macdonald on the podcast. For those of you that don’t know, Alastair is a special advisor to DSI...Continue Reading...
48:2513/11/2020
1041: Hiring Winners Pt 2
Given the current struggle so many practice owners have been having around finding and hiring good team members, we are playing a recent presentation...Continue Reading...
43:0612/11/2020
1040: Hiring Winners Pt 1
Given the current struggle so many practice owners have been having around finding and hiring good team members, we are playing a recent presentation on how we do it here at DSI. In this episode you’ll hear from our very own Kay Lange and Ashlee Evans-Hirschfeld.....Continue Reading...
49:4611/11/2020
1039: Ops Manual Thud Factor W/ Dr. Addison Killeen
Today we are announcing a project that has been in the works for quite some time. Dr. Addison Killeen and Dr. Mark Costes jump on the mics...Continue Reading...
31:3710/11/2020
1038: Billing and Coding For Profit PT2
Ericka founded one of the first Dental Administration programs registered with the Private Post Secondary Board of Education....Continue Reading...
23:4009/11/2020
1037: Billing and Coding For Profit PT1
Ericka founded one of the first Dental Administration programs registered with the Private Post Secondary Board of Education. ...Continue Reading...
37:4406/11/2020
1036: Becoming A Black Belt Practice
Today’s episode comes from our T45 series. In this clip, Dr. Mark Costes and Jake Conway run through what needs to happen before a practice can be considered for black belt status.....Continue Reading...
24:5805/11/2020
1035: The Onboarding Formula
Many industries spend weeks onboarding even entry level positions. Often dental practices will spend less than a few days onboarding clinical staff ...Continue Reading...
36:0604/11/2020
1034: Your Primary Aim
Starting with clarity is something we often do at our mastermind meetings. It’s so valuable when it comes to identifying...Continue Reading...
18:3103/11/2020
1033: Bread and Butter No More!
Today we are getting clinical with implants and what they can do for your practice. Dr. Clark Brinton is a stud when it comes to this stuff as he has already grown ...Continue Reading...
01:05:3102/11/2020
1032: Growth with Lead and Lag Measures
Today we have a fun one from our most recent mastermind event at the DSI Scottsdale facility. In this short clip you’ll hear from Dr. Mark Costes, Dr. Addison Killeen...Continue Reading...
32:2629/10/2020
1031: Black Belt Habits
Mastermind is about so much more than learning the ins and out of running an efficient business. Year over year, this group comes together...Continue Reading...
15:3329/10/2020
1030: Gifts from the Pandemic
Creating a personal ethos and keeping promises to yourself can create a world where everything is awesome. ...Continue Reading...
31:2528/10/2020
1029: Expanding Your Clinical Skillset part 2 ft. Dentists, Implants, And Worms
Today we have a fun one with one of my buddies, Dr. Justin Moody. My team and I recently have the privilege of getting our hands dirty with the full breath of the Implant Pathway coursework....Continue Reading...
24:4127/10/2020
1028: Expanding Your Clinical Skillset part 1 ft. Dentists, Implants, And Worms
Today we have a fun one with one of my buddies, Dr. Justin Moody. My team and I recently have the privilege of getting our hands dirty with the full breath of the Implant Pathway coursework. We’ve been making a push to expand our clinical suite at Horizon Dental Group, and Implant Pathway has been a tremendous resource. Tune in to hear about our experience and what the guys at Implant Pathway have been up to lately. During our time together, we discuss: The average clinical experience at Implant Pathway How they’ve been able to create the experience they have Getting excited about dentistry All things sinus course EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
35:0026/10/2020
1027: Dr. David Sinclair: Lifespan pt 2
I am honored to interview our esteemed guest today, Dr. David Sinclair. Dr. Sinclair is a Harvard biologist and expert on aging and longevity. He’s been included in Time’s one hundred most influential people in the world, featured on multiple new outlets, and authored many books. Most recently, he has produced Lifespan - The Revolutionary Science of Why We Age- and Why We Don’t Have To. During our conversation, we cover: Learning about the finality of life Aging as a disease The information age of aging The complete aging pathway EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
31:1623/10/2020
1026: Dr. David Sinclair: Lifespan pt 1
I am honored to interview our esteemed guest today, Dr. David Sinclair. Dr. Sinclair is a Harvard biologist and expert on aging and longevity. He’s been included in Time’s one hundred most influential people in the world, featured on multiple new outlets, and authored many books. Most recently, he has produced Lifespan - The Revolutionary Science of Why We Age- and Why We Don’t Have To. During our conversation, we cover: Learning about the finality of life Aging as a disease The information age of aging The complete aging pathway EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
36:2922/10/2020
1025: Your Facility and Real Estate with Stephen Strecker
If you are currently leasing the land your practice is on, this episode is for you. Stephen and Jeremy have spent their careers developing the skills necessary to expertly negotiate lease and purchase options for their clients. Stephen has spent years in the industry working on everything from start ups to relocations and expansions to additional locations. Jeremy brings over two decades of experience on the finance side of real estate. And, today they are joining me to apply this vast experience to our field of dentistry. During the show, we cover: Leasing vs. buying the land your practice stands on Paying for location vs. marketing How to get free rent Who pays for your representation as a buyer EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
41:5721/10/2020
1024: Is Balance a Myth? pt 2 with Dr. Steffany Mohan and Leah Rolling
Dr. Mohan is an entrepreneurial dentist with a growing group of five practices. As we all know, growing a multi-practice group is a difficult feat, and nearly impossible without some guidance along the way. Today, Dr. Mohan is bringing in her executive coach to talk through the issues of emotional control and leadership. During our time together, we discuss It’s not always about action, but thought Is the stress from us or the profession? Emotions as simply thoughts Empowering people to do the job they need to do EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
24:4719/10/2020
1023: Is Balance a Myth? pt 1 with Dr. Steffany Mohan and Leah Rolling
Dr. Mohan is an entrepreneurial dentist with a growing group of five practices. As we all know, growing a multi-practice group is a difficult feat, and nearly impossible without some guidance along the way. Today, Dr. Mohan is bringing in her executive coach to talk through the issues of emotional control and leadership. During our time together, we discuss It’s not always about action, but thought Is the stress from us or the profession? Emotions as simply thoughts Empowering people to do the job they need to do EPISODE RESOURCES Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes Dental Success Network
32:2119/10/2020