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Welcome to the Tech Entrepreneur on a Mission podcast.
My name is Ton Dobbe. I am the founder of Value Inspiration and the author of ‘The Remarkable Effect’.
I envision a world where every B2B SaaS business succeeds because they're creating software their customers would miss if were gone
𝗛𝗲𝗿𝗲'𝘀 𝘄𝗵𝘆:
Research consistently shows 90% of all startups fail. That's bad.
What's worse however is that +75% of SaaS Scaleups fail - companies that are supposed to have product-market-fit.
Far too few Scaleups create the traction they aspire for and fail for the wrong reasons
I believe this should stop - and hence I started my business and this podcast
The goal I have with this podcast is two-fold:
to inspire new forms of value creation by sharing compelling ideas and stories about the potential we can unlock when technology and people blend in the right way.
Share experiences from tech entrepreneurs like you about what it requires to create a remarkable software business and how to overcome the roadblocks to do so.
Product Strategy: Solomon's Code: Humanity in a World of Thinking Machines
This focus of this weeks´ podcast is product strategy, and in particular what we can do to not only make jobs more productive, but also more enjoyable. I discuss this with my guest Olaf Groth. He’s is a professor, adviser and executive for the evolving global innovation economy with 20 years of experience in corporations, consulting firms and academia. He has helped build new ventures and change management initiatives for employers and clients in energy, technology, telecommunications, aerospace and transportation sectors in 30+ countries.
The topic of his book triggered me, hence I invited Olaf to my podcast.
Here are some of his quotes:
“We believe that AI is here to stay, and that we as human beings, and certainly we, as business decision makers need to get used to what we call symbiotic intelligence. So symbiotic intelligence between humans and machines.
We have an opportunity here to shape these jobs such that they are not more not just more productive, but also much more enjoyable
We should get engaged and shape it and not over regulate too early, but rather say: in a perfect world, what would that world look like? And what do we need to do to get there.
What the work is that is being done, where the value is being added, and then try to understand where humans and machines could collaborate much more elegantly, and in a much more integrated fashion.
We will find out as humans, that there is so much more fun to be had, once we get used to this transition, right? The real fun is when we, as humans, see images of what we want evolving, emerging from the current picture.”
By listening to this interview, you will learn three things:
Why a design goal for solution should not just be increased productivity, but more importantly how it shapes a more enjoyable work experience.
That to create the solutions of the future you should anticipate the job profiles of the future
Why choosing augmentation over automation will give you golden opportunities to deliver not only unique value for your customers, but also the highest adoption rates.
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32:0430/10/2018
Product Innovation: How AI can impact the wellbeing of every one of us
The guest on this weeks podcast is Dr. Levanon, Chief Science Officer at Beyond Verbal, and we discuss the product innovation that´s going on in the area of voice recognition.
Dr. Levanon has multiple degrees in Physics, Mathematics, Statistics and Operations Research from the Hebrew University and the Technion – Israel Institute of Technology.
This multi-disciplinary background is the fuel behind various breakthroughs in the field of Emotions Analytics. At Beyond Verbal he’s responsible for the core research team and its scientific discoveries. In that role they developed technology that can not only understand the clicks, typed texts, speech or touch, but also how they feel and what they mean.
I got triggered by the phrase on their website “it’s not what you say, it’s how you say it”, hence I invited Dr. Levanon to my podcast. I really wanted to know how this technology can intelligently augment people in various industries to deliver remarkable impact. As such we discuss how voice analysis can be used to impact one’s health and wellbeing, but also how the same technology can for example help marketers improve the relationship with customers by obtaining a deeper understanding what they really mean.
Here are some of his quotes:
The idea is the voice is telling us a lot about our self.
We have recognized until now many mental problems and diseases through the voice.
Now I understand that through the voice I can recognize your wellbeing. Our wellbeing can be recognized through the health status, but also through the emotional status.
Therefore, the idea was, "How shall we improve your wellbeing, to understanding both sides of you?"
it's not only that, how I can improve the relationship between a company and its clients, or its employees,
We can look at every inch of the organization as a group of people in what gets the results, the achievements, is the spirit, the group spirit. When somebody is fighting the other, the results will be very problematic.
By listening to this interview, you will learn three things:
How to add new levels of differentiation to your company/solution: emotions drive everything we do, yet voice-driven emotions analytics remains the most important, unexplored interface today.
How, by applying voice analytics, you could change the performance of any role.
Why analyzing voice could have a large impact on society (and thus your customers) because of its ability to solve the problem of skills shortage.
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41:2122/10/2018
Product Innovation: How AI can be used to augment engineers to solve a $1 Trillion infrastructure problem
This podcast is focused on product innovation in the water infrastructure sector, and my guest this week is Doug Hatler, Vice President of Sales & Marketing at Fracta. Beyond sales and marketing Doug brings many years of experience as a management consultant, environmental regulatory specialist, and as a civil/environmental engineer. He is a published industry expert and featured speaker on the Environment, Sustainability, Compliance and Risk.
He earned a Bacherlor’s Degree in Environmental Science and an MBA from Rutgers University. He earned an Master’s Degree in Environmental Engineering from the New Jersey Institute of Technology.
I got intrigued by the headline on Fracta’s website: Bringing Artificial Intelligence to infrastructure to solve a $1 trillion problem”. This is why invited Doug to my podcast. We explore the growing issue of aging water infrastructure and why a conventional approach is not going help. We discuss how technology such as AI is used to augment engineers, and how that human/machine combination brings exponential impact by preventing the waste of precious time, money, and water.
Here are a couple of quotes from him:
We are looking to digitally transform and revolutionize how the water industry is looking at water mains, looking at condition assessments.
Any asset is designed to work a number of years and then you may get some extra time out of it, but eventually, it has to be replaced. That's what happening now.
The rough numbers are a million dollars a mile to replace a mile of pipe, so you're looking at about a trillion dollars.
Some cities are ahead of it, some cities are behind. On average, most cities are somewhere between a quarter to a half a percent, maybe six tenths of a percent so they're pushing to get up. The struggle they have is we have a very, very wide socioeconomic and demographic spectrum.
Anything you going to do is going to put pressure on the ratepayers to pay higher rates
We're at a point where we can't shy away from it.
By listening to this interview, you will learn three things:
That you should always keep challenging your approach – your initial idea might be the most obvious, but looking at the desired outcome in different ways might give you better routes to success – if so, be ready to pivot.
Why it is important to always keep looking around you for alternative market you could deliver value – there might one that’s easier to enter and own right in front of you
How one of the largest roadblock to get a solution market can be inertia - especially in industries that have been working in a similar way for decades
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44:5615/10/2018
Product Strategy: How AI can help our productivity quadruple by transforming counterproductive habits
This podcast is about product strategy and my guest on the podcast is Nadia Muller, Founder and CEO or iThrive, a personal coach on your smartphone that helps you to transform counterproductive habits on order to thrive.
It’s a common fact healthy and happy employees are generally more productive, but many people still experience stress and burnout issues. This is what iThrive is designed to transform, and doing so it promises to increase productivity at work with 400%
This triggered me, hence I invited Nadia to my podcast. We explore what it means to make people thrive and how technology can play a fundamental role in that transformation. We thereby discuss what is required to win the hearts of the user by creating a solution they trust and actually want to use on a day to day basis.
Here are some of her quotes:
Thriving means that people are strong, they're successful, they're healthy, they're imbalanced
The idea is to help people to move towards secure attachment, towards that's thriving, towards the balance.
When you look at longitudinal studies that have been studying people for a long time seeing how they're changing their behavior, it is this that actually only 10 percent of the time we succeed on our own.
People that were able to succeed they had either coach or a supportive partner or they had a mentor or something else that was really strong supporting figure in their life.
That's basically what we are aiming to do with Jean and doing it on a really low entry barrier ways. Everywhere available, 24/7, it doesn't cost much
when an employee is happy, less sick the productivity goes up. It has a positive effect on the entire team which again inspires higher productivity is on you. It's just amazing what happens in an organization when you have thriving people.
By listening to this interview, you will learn three things
That a strong way to grow adoption of your solutions is to understand what makes the user tick – what motivates them.
How real value can be created by not just focusing on getting things fixed, but to actually focus on changing the underlying behaviors that cause the issue in the first place
That your business gets really convincing for a customer when you’re able to convince them about the upside your solution will bring them beyond the notion of just cost reduction
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34:0408/10/2018
How Marketeers can deliver remarkable impact through Product Innovation with AI
How Marketeers can deliver remarkable impact through Product Innovation with AI
An interview with Dan Mallin, co-founder and CEO of Equals3
This interview focuses on the product innovation opportunity for the marketing community, and my guest on the podcast is Dan Mallin, co-founder and CEO of Equals3. For nearly 20 years, he has established a solid track record in creating, growing and transforming businesses, ranging from technology services, sales, marketing and business development.
Dan has twice been recognized as a finalist for the Ernst & Young Entrepreneur of the Year, he is a finalist for the MHTA Tekne award and he has been recognized by the Business Journal as one of 40 Under 40.
On my hunt for compelling stories that demonstrate the value we can create when technology augments the unique strength of people I stumbled up Equals3 – and as the name reveals – their mantra is: Better than the individual and better than the machine, are the two together. You + Lucy = 3
And this intrigued me, hence invited Dan to my podcast. During our interview we explore the day to day challenges of CMOs and marketeers with regards to analysing and reporting on market data to drive segmentation and positioning decisions and how this can be addressed with product innovation. We discuss how technology such as AI can help to not only speed up this process exponentially, but actually help to take outcomes to complete new levels of impact by revealing new insights, enabling marketeers to ask different and better questions, lowering Cost Per Action (CPA) and even guiding them communicate more clearly. That’s pure competitive advantage.
Here are some of Dan’s quotes:
“Equals3 is all about augmented intelligence, not artificial intelligence in the concept of 1+1=3 or you+Lucy=3. Lucy makes you better than she would be alone and better than you would be alone
Lucy is an answer engine, not a search engine
It gives access to places in the corporation where data exists.
If I have to spend a hundred, two hundred hours doing something to get the analysis that I need to get to, and that can be multiple people but the equivalent of that, or if I can do it in four hours or five minutes, what is that speed worth to the organization?
If your competition is doing it and you're not, then they'll be able to move faster, market faster, may react to whatever you're doing, understand things and deliver in a superior way.”
By listening to this podcast, you will learn three things:
How exponential value can be created by going beyond ‘just’ automation and embrace intelligence augmentation for any use case
Why the way to explore innovation opportunities is not about optimizing the process as such, but to find ways to eliminate the process all together to shift the focus to what really matters
And why investing in machine learning is not about value creation today, but even more about value creation tomorrow by using all new insights to just get better and better
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34:1902/10/2018
Product Innovation: How to create the most valuable, addictive technology for every person
The focus of this podcast is product innovation and my guest is Rob Bromage, CEO of IntelliHR. Rob is the founder and CEO of intelliHR – an Australian HR technology business developing and marketing a next-generation people management Platform which is stocklisted on the ASX index.
Before he became the CEO of IntelliHR he ran APRG - a Human Capital Management Consulting organization. He also founded Resource Partners – an investment organisation for the incubation and development of Intellectual Property in the Human Resources Sector.
As you can guess his passion is people, performance and enabling technologies.
Rob believes people are an organisations greatest asset and there is a great opportunity for every business to leverage this valuable and powerful driver for economic success.
This triggered me, hence I invited Rob to my podcast. We explore the secrets of driving performance through people in order to become a high-performance organization. We dive into the role of disruptive technologies such as predictive analytics and natural language processing, and how these tools can raise performance and engagement. Here are some of Rob’s quotes:
I think fundamentally, a lot of leaders don't necessarily have the information or the tools that they need to look after their staff. I think a lot of businesses exactly that, they think that the way we get performance is from top down, but it's really about empowering people bottom up.
if you focus on connecting staff with their leaders and improving their conversations, really creating meaningful conversations and supporting them to be aligned around expectations, then you're just going to naturally create a circle of understanding
HR, in my opinion, is the best place, function, role in any organization to impact performance
They really should be involved in connecting the customer strategy with the people's strategy or the people strategy with the customer strategy.
If they're spending their time on administrative or compliance tasks, they are wasted asset in my opinion.
By listening to this interview, you will learn three things:
How old traditional processes (such as for example applicant tracking) can be disrupted by re-imagining it with the concepts and technologies from other processes around us.
Why HR and People management is not about software, but about creating meaningful outcomes that change behaviour and impact on culture
That in order to drive significant increase in performance and people engagement, a core design goal should be to make solutions addictive.
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47:1824/09/2018
What’s required to solve the world’s biggest problems through technology
My guest on this weeks podcast is Danny Saksenberg, Co-founder / CEO Emerge
He started his career as an actuary at Deloitte and then started to immerse himself into the world of machine learning and AI. He was part of the team at Jemstep.com to build one of the first and leading robo-advisors for the Financial Services industry.
In 2012 he founded Emerge together with Laurence Rau. Emerge helps companies to make money from operations by making them super-efficient and improving customer experience. To accomplish this Emerge works in partnership with the world’s largest and most trusted consulting companies, software giants and directly with corporates to develop constantly-learning, operational solutions to valuable and consequential problems.
He refers to himself as passionate about thinking differently and unlocking potential. In his words “I am always looking for more problems”
This triggered me, hence I invited Danny to my podcast
We explore what’s required for AI and Machine Learning to reach their full potential in solutions; Data is just a part of that puzzle. We review the difference in impact between solutions that improve efficiency and solutions that improve experience. And last but not least we address how the outcomes of AI will reveal new insights, help transform thinking inside organizations, and in turn inspire the creation of new processes and procedures.
Here are some of his quotes:
“people are spending a lot of time focusing on interesting problems and not so much on valuable problems.
we genuinely believe that the solutions to the world's biggest problems are in data and there aren't enough people tackling that properly
What gets people excited is that you identify a problem that is hurting their business or an opportunity and you develop a solution that takes advantage of that.
What we're finding is that we're able to get machines to do things that far exceed what humans can do.
But where humans become much more useful is where we can get them to be strategic in terms of working out where they would like the machines to be deployed
We're getting businesses starting to ask more of the right questions.
Identify the bottlenecks in their business and focus on that.
I think ultimately it boils down to what can you do to serve the public better? The more value you add to them or to more people, the better your business will do.”
By listening to this interview, you will learn three things:
That to solve the world’s biggest problems and build the most impactful solutions for the future we need to develop multi-disciplinary people who blend expertise in AI and business.
Why it’s critical to view your customers as partners (not as clients) in order to create meaningful and lasting impact
How by building solutions that go beyond ‘just insight’, but instead also actively help ‘solve’ the problem by changing behaviour, you can grow value exponentially.
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47:0516/09/2018
How Intelligence augmentation helps Sales professionals to build relationships and grow sales
My guest on the podcast is Paul Teshima, CEO and Co-founder of Nudge.AI
He is the CEO and Co-founder of Nudge.ai, a relationship intelligence platform that augments sales professionals around the world to access new accounts, analyze deal risk, and measure account health.
He is a successful technology executive who has run Services, Customer Success, Account Management, Support and Product Management teams.
Earlier in his career, Paul was part of Eloqua’s executive team, and helped lead the company from $0 to over $100 million in revenue, then through IPO and a successful acquisition by Oracle.
The big idea behind Nudge is ‘Your Network is Your Net Worth’. That triggered me, hence I invited Paul to my podcast.
During our interview we explore how technology such as AI can play a significant role to increase the impact sale people can make by intelligently augmenting them, and how it can augment sales management by making CRM data smarter to optimize forecast predictions and their ability to coach their team. Last but not least, we address why today’s generation CRM tools are inadequate especially around its core principle, the ‘R’ of Relationship.
Here are some of his quotes:
The big idea is that your network is your net worth
If you're going to be successful in sales moving forward, you have to value relationships. You have to build them and grow them over time. You have to use your network as a way to differentiate yourself against other sellers going for the same business
Nudge, fundamentally, calculates the strength of relationships that you have
we can be smart about the things we recommend you do on a daybyday basis.
we take that layer of what we call relationship intelligence. Who knows who and how well.
The system helps them bring those two data points together so you get the best use of your company's network to get you into deals.
We're seeing companies generate hundreds of thousands or millions of dollars of pipeline very quickly because of that
During this interview, you will learn three things:
How big impact can be created by rethinking business software’s ability to change behaviour of users
Why it’s key to not only understand the breath of our networks, but more importantly the strength of each connection within it.
That’s success is not so much about the problem you solve, but more about the size of the problem you solve. If you want to create big impact, tackle a big problem.
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28:3410/09/2018
The value we can unlock when we combine mixed reality, AI and Blockchain
My guest on the podcast is Toby Allen, founder of Jobs in XR. He’s a hololens producer at Microsoft, the founder, and CEO of TACON, a technology management consultancy and the founder of Jobs in XR, the first and only jobs portal for all digital realities.
I got in touch with Toby via a comment on one of my earlier podcasts with Dr. Terence Tse. Being an innovative product expert that brings ideas to life using of Augmented, Virtual, and Mixed Reality – he teased us with the potential of bringing Hololens and AI together to deliver remarkable impact
That triggered me, hence I invited Toby to my podcast. We explore the benefits of an increasing hands-free world, how the combination of new technology platforms such as block-chain, AI and augmented reality have the potential of transforming complete industries, and how we should use that opportunity to think big to create new solutions that are both fun to use, and remarkable in their impact.
Here are some of Toby’s quotes
"There are three key things I'm fundamentally excited by. First of all is mixed reality.
I think the ability to visualize your worlds in a hands-free capacity, augment it with holograms, and information and view that information in a new way is absolutely incredible. To get that, there's a real drive to understand AI and the power of information that you can have.
There's also just blockchain is a very nice interesting way of creating a trust and an authenticity in the data.
Those three are the perfect combination. There's going to be a very interesting shift in the industry and in professional business as to how those three key technologies are going to integrate within businesses
That could lead to results that we've never seen before."
During this interview, you will learn three things:
Why the current generation of solutions is still distracting us too way much – and how by avoiding this distraction we could literally save lives
How blending new technologies can help us in much smarter ways to actually avoid errors, problems, and waste
What opportunity we can create if we start using technology to change behaviors and impact by augmenting people in contextually relevant ways.
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37:4903/09/2018
How UK Government aims to safeguard competitiveness across three industries through Intelligence Augmentation.
My guest on the podcast is Stephen Browning, Interim Challenge Director Next Generation Services at Innovate UK
He holds an MBA from Imperial College and a Bachelor of Science in Electronic Engineering. He spent nearly 20 years working for Philips Semiconductors and NXP where he held various software engineering, project management and business management roles. During this time, he formed close collaborations between customers and supplier to deliver open R&D programmes.
Today he’s is leading the Next Generation Services programme as part of the Industrial Strategy Challenge Fund. This programme is aimed at supporting the transformation of the UK’s Accountancy, Insurance and Legal Services sectors by the responsible use of AI and data.
This inspired me, hence I invited Stephen to my podcast. We explore the approach and urgency to transform the 3 very traditional industries. We address the opportunity this creates and why it’s required to take a broader perspective than simply ‘technology’. Here are some of Stephen’s quotes:
Role is to support industry to innovate and, thus, support economic growth for the country.
The basic idea of the program is that artificial intelligence and the increasingly soft data will transform every sector of the economy.
We were trying to look at areas where the UK had a particular strength, but where there was a risk of AI and data coming in, disrupting that, and meaning that the UK's, its own strength would diminish somehow.
Ultimately, we have to drive the economic race. We want to make sure that that economic race happens as much as possible in a way that it's going to help people rather than just be a complete replacement. We are very much looking at that human plus machine approach.
By listening to this interview, you will learn three things:
1) Why doing things better and faster is not enough to create transformative change and protect competitiveness
2) How technology can be a lever to significantly expand market opportunity by addressing non-customers
3) What’s required to concur inertia in a company/sector to remain relevant.
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35:4227/08/2018
What we can learn from China with regards to creating a culture of innovation
My guest on the podcast is this week is Lisa Xiong, Senior Research Associate at the Center for Policy & Competitiveness at Ecole Des Ponts Business School in Paris
Her research domain is Entrepreneurship, Innovation, and Competitiveness, and at this moment she’s working on a comparative study between European companies and culture with Chinese Companies and culture.
This triggered me, and hence I invited Lisa to my podcast. We’re exploring the differences between China and the ‘western world’ with regards to the approach towards the topics mentioned. We discuss what China is doing differently to speed up innovation, how they successfully encourage people to start their own business rather than take a ‘wait and see’ approach when they are automated out of a process, and how this could turn out into a very beneficial cultural difference to prevent us from getting a ‘Universal Basic Income’
Here are some quotes from Lisa:
What we see now is that China definitely has taken a different approach than traditional American approach or a little bit conservative European approach
If we play the game according to someone else rules, one way or another it's difficult to catch up.
I would like to focus on three keywords when I'm explaining this. One is innovation, the second one is entrepreneurship, and the third one which would be the leading result of competitiveness as a nation.
What I see in China is that in 2015, we create called mass entrepreneurship and mass innovation initiative or campaign by our premier, Mr. Li Keqjang
The whole culture of being innovative and entrepreneurial is out there.
… because we're latecomers, therefore we can shortcuts. We don't have to go through those obstacles and difficulties.
By listening to this interview, you will learn three things:
How you can protect innovation in downturns by creating ‘an invisible protection shelter’
Why investing in incubator programs fuelled with students are great ways to accelerate innovation
That motivating and recognizing people are critical and very effective tools to scale success.
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41:1120/08/2018
Positively impacting the global economy by transforming buying & selling dynamics of the logistics industry
My guest on the podcast is Patrik Berglund, co-founder and CEO of Oslo-based Xeneta, a company that’s created a price comparison platform for containerized freight in order to transform the way the shipping and logistics industry are buying and selling.
Patrick is a logistics and tech-enthusiast and possesses a true passion for modernizing business processes related to logistics procurement and the supply chain. His experience came from working several years at Kuehne + Nagel and from his work as Co-Founder of Nordilog, a logistics consultancy firm.
Xeneta was founded in 2012 and has grown in the meantime to be the top worldwide source to compare shipping rates against the market average, market highs and lows. The way Xeneta has achieved this is through the concepts of crowd-sourcing, thereby turning negotiation powers from sellers to buyers, hence transforming the way the industry operates.
This inspired me, hence I invited Patrik to my podcast. We explore what it requires to completely turn the dynamics of a market –turning the power from the supply side to the buy side – and beyond that giving both sides exponential value back in return. In the light of this we discuss the role of creating momentum, the essence of data, and the impact technology can make.
Here are some of Patric’s quotes:
To make a very long, complex story short, both of us found it very tricky too, peculiar and inefficient that so many container boxes delivering 70 percent of global trade were traded, bought, and sold with almost no visibility, almost no transparency
as it became technologically possible to make it transparent, the incentives for doing so haven't been there.
it's two problems. There's a lack of transparency in the market that's highly volatile. Secondly, the way they're buying and selling is absolutely crazy inefficient.
In order to solve anything about the second problem, we have to provide visibility and transparency.
What we're doing is that we're delivering data and insights that allows them to reflect and think differently.
The biggest thing is that a lot of our customers will see now over the next couple of years, is that transition of being an online information platform, to also allowing them to change the way they buy and sell.
By listening to this interview, you will learn three things:
How solving massive market problems can be achieved by looking in the other direction
Why even with the most advanced technologies available a lack of something as simple as relevant data can break all your ambitions
That overcoming inertia can be the biggest hurdle to introduce the most brilliant products into the market
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38:5013/08/2018
How to create breakthrough business results by augmenting people with the latest technologies
My guest on the podcast is Ying Chen, Head of Product Marketing at Pega Systems
She’s acting as the Head of Product Marketing for Pega’s platform for Digital Transformation. In this role she’s leading strategy, positioning, and go to market. She joined Pega in 2015 with more than 10 years of software product management experience in various Fortune 500 organizations and VC-backed startups.
What triggered me to invite Ying to my podcast was the story around the Pega Platform – and in particular how it helps the world’s leading brands achieve breakthrough business results by using the latest technologies to augment people.
During our interview we explore how value potential increases once you start looking beyond just automation. How by improving employee experience every company can and will improve customer experience, and why much of the value can be achieved by understanding and then removing intended and unintended obstacles. Here are some of Ying’s quotes:
“At Pega, we are extremely practical, and ask our customers in terms of how that technology should be used to truly transform
It's all about making sure that you have improved employee experience that will lead to greater customer satisfaction.
Where we're coming from...we think more about the point that you raise, which is, how can artificial intelligence improve the human experience?
For us, what has changed the game, especially on this operational improvement side of the business, is this concept we call Workforce Intelligence
Are they able to focus on the production work that you want them to focus? What is getting in the way of that focus? The impact that it has is tremendous.
By listening to this interview, you will learn three things:
1) How you can dramatically improve the value of your solution by not just focusing on the current action, but actually on the next best action
2) That applying AI and robots can be extremely beneficial for uncovering patterns in user behaviour
3) Why it’s more beneficial to focus your effort at business model innovation, rather than process optimization in isolation.
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45:5506/08/2018
How AI is helping to increase confidence and life quality for all of us
My guest on the podcast is Anastasia Georgievskaya, General Manager at Youth Laboratories. She’s the co-founder and General Manager at Youth Laboratories, a company developing tools to study aging and discover effective anti-aging interventions using advances in machine vision and artificial intelligence. Anastasia has a degree in bioengineering and bioinformatics from the Moscow State University. She won numerous math and bioinformatics competitions and successfully volunteered for some of the most prestigious companies in aging research including Insilico Medicine, which I interviewed earlier on this podcast about its product innovations.
She helped develop an app for tracking age-related facial changes and was one of the driving forces to organize the first beauty competition judged by the robot jury, Beauty.AI.
This inspired me – not because of the topic – but because of the transformational effects technologies such as AI are starting to have on our day to day life. What triggers me is what we could learn from examples like this to inspire other forms of value creation. Hence I invited Anastacia to my podcast. We explore the value of her company’s product innovation beyond the point of beauty. What lessons have been learned, what are the essentials to get right, and is the potential for society at large.
Here are some of Anastasia’s quotes.
The company's story started with the Beauty.AI contest, and then...It's a beauty competition judged by Artificial Intelligence, the first one in the world.
We believe that tracking your skin health and the biomarkers that can be seen on your face is very relevant because images are a very cheap source of data and it's very affordable.
If you want to track the skin condition and track the dynamics, you need to make sure you can track its in‑dynamics
algorithms can adjust to your baseline, and then you would be able to track the effects of different changes on your skin. For example, your nutrition, your lifestyle, amount of sleep, weather, sports, only you can understand what's the most beneficial lifestyle for you.
It's very well‑aligned to the trend of personalization
During this interview, you will learn three things:
That AI will change our approach to many questions – and as such spark new ideas for creating value we currently don’t have an idea about
Why collaboration is key to not only accelerate the innovation process but more importantly, give you insights to increase the value you offer with your solution
How involving skeptics increase the relevancy and simplicity of your solution.
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36:4523/07/2018
How AI bridges the gap between HR and Business Performance by transforming training
My guest on the podcast is Tom Pennings, Founder and CEO of Onsophic
He’s what he calls a highly technical entrepreneur, technology enthusiast and business networker. He’s worked for Borland, EVS, Google and Apple. Inspired by bringing data to the learning process, he and his co-founder Ian Hart assembled a team on two continents to connect digital transformation and assisted intelligence. This was the start of Onsophic.
Unlike many Learning Management systems on the market Onsophic is about intelligently guiding every single employee in a company to optimize learning effectiveness and achieve their business objectives, rather than just delivering the training material and process. In doing so it not only increases the performance of global enterprises but also accelerates their human potential.
This inspired me, hence I invited Tom to my podcast. During our interview we’ll explore how the education process is broken and how that creates a gap between HR and the business objectives any organization has. We also address what questions business leaders should really ask, and what mindset they should embrace to succeed with Digital Transformation, customer centricity, risk and compliance and learning 4.0. Here are some of Tom’s quotes:
We bridge the gap between HR and the business objectives by correlating training with on‑the‑job performance.
There's 536 different LMS solutions out there. What that really is, is I would say ‑‑ and this not meant negative ‑‑ it is a content delivery…. facilitating the delivery process
The challenges is, our opinion, not with the delivery process. It is about guiding each and every individual.
Ultimately, Onsophic's goal is accelerating the human potential.
The biggest win is acceleration of their human potential, but also in time.
Very many CEOs underestimate the value of the people in their company
It's really the people that drives a company.
It's really important to make sure that you make strategic decisions on making the cake, getting the most out of these people
I'm not talking about getting more performance out of them by implementing rules to make them work harder. No, it's about making, really, the work lighter on your human potential and get the most out of it.
By listening to this interview, you will learn three things:
1) That the best results are achieved when process, people and intelligence augmentation blend in the right way
2) That we have to increment the skills and capabilities of the workforce while we are bringing in new tools and technologies into the workplace
3) That gut-feel is often a very good guide to follow in order to pivot the trajectory of your business – and that spending time on assembling a team with the same believes and passion is essential to scale the horsepower behind your business.
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33:5116/07/2018
How AI helps transform Healthcare and drive societal prosperity to new heights
My guest on the podcast is Christian Guttmann, Global Head of Artificial Intelligence, and Chief AI Scientist at Tieto.
He’s responsible for strategy and execution of Artificial Intelligence and Machine Learning in order to create high-impact AI systems and products, patents and scientific publications.
Christian has progressed Artificial Intelligence for over 25 years and is contributing to its evolution from both a business as well as an academic perspective. He has led innovation teams at BT, IBM, HP, successful startups and top-ranked universities. His drive is to advance AI technology, science and business to new heights for societal prosperity in teams of bright and passionate minds.
This triggered me, hence I invited Christian to be a guest on my podcast.
During our interview, we explore the ways technologies such as AI and Machine learning can have an exponential impact on our healthcare system – how it not only helps with reduction of cost but more importantly, how it can help to remove frustrating bottlenecks and increase the quality of life for many more people. Here are some of Christian’s quotes:
I was very fascinated with building something that has an intelligent capacity, something that has the cognitive ability to understand the world around us.
I've also been doing research in this area, looking at predicting and preempting certain events that may happen with patients that have several comorbidities, for example, that have chronic conditions.
The big deal, really, the bottom line is it saves lives. It augments the healthcare system. It helps doctors as well as patients and, in fact, also the executives of, let's say, clinics and hospitals in ways to understand data and the patient journey in a very different way.
It's also clear that you have a clear benefit to patients and you have the reduction of costs, for example, in hospitals, or you reduce queuing lines and so on for elective surgeries and so on.
I love this combination. I think that it's increased evidence, also, that you have these combined teams of an AI and a doctor, for example. You just gain a lot.
By listening to this podcast, you will learn three things:
What to do different these days to ensure the best possible outcome of your solution
Why technologies such as AI and Machine learning require us to give a broader consideration to our solution – think for example about the societal issues it can create
And how solving big problems with AI is not always a matter of focusing on data, but often one of figuring out the framework.
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34:0309/07/2018
How AI is intelligently augmenting farmers to exponentially grow yields and efficiency.
My guest on the podcast is Tim Willis, CFO and Head of Growth at Aerobotics, an AI startup from South Africa. He’s charged with growing Aerobotics in non-core markets, as well as its global expansion efforts. He’s built his financial management expertise at both Deloitte and Uber, where he led its Analytics & Strategy Central Operations Team for the Europe, Middle East & Africa (EMEA).
During this podcast interview we explore how technology can add significant value by augmenting farmers across the world to increase their yields, while becoming more efficient at the same time.
We’ll also look into the wider value implications this can have across the supply chain, and how other, non-farming related industries, can be served uniquely as a by-product of the intelligence gained.
Here are some of Tim’s quotes:
Aerobotics effectively takes aerial images of mainly agricultural areas. We collect those images using drones and satellites and potentially even aeroplanes.
Farmers have a real struggle in terms of managing their overall farm….
…you're looking at farms that are hundreds of hectares big, and some farmers can't get through their entire farm in three days…
If they don't have technology, they have to basically walk around or drive around their farm trying to identify areas that could be potentially mismanaged, and employ large scouting teams to work in their farm. With our technology, they're able to basically manage their farm from their office.
If we look at the overall picture in the world, obviously food's going to be a scarce resource, and I don't think we're going to solve that by ourselves, but we're definitely going to be a player in the combination of solutions that solves that problem.
By listening to this podcast you will learn three things:
1) Why focusing on outcomes, not outputs is the secret to creating a sustainable business
2) How focusing on just a thin slice of the market is key to dominate it profitably
3) That less is always more – in other words you’ll always have 100 to 200 things you’d like or think you have to do with your software, but identifying the 10 that will truly move the needle is the most critical thing.
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31:1102/07/2018
The secret to creating a position of business advantage
My guest on the podcast this week is Mark Esposito, Professor of Business and Economics at Harvard University & Co-Founder at Nexus Frontier Tech
Mark Esposito is a professor of Business and Economics, teaching at Harvard University's Division of Continuing Education, and serving as an Institutes Council co-leader at the Microeconomics of Competitiveness program at Harvard Business School. He also holds professorships at Hult International Business School and IE Business School in Paris
In 2016, he was appointed as Research Fellow at the Circular Economy Research Initiative at the Judge Business School at the University of Cambridge. Esposito was appointed a fellow of the Mohammed bin Rashid School of Government in Dubai in 2017 and as a global expert for the World Economic Forum.
Mark was shortlisted for the Thinkers50 Breakthrough Idea Award in 2017 because of his work around the DRIVE framework which he co-created together with Terence Tse which I interviewed in one of my earlier podcasts.
I personally met Mark at the Future of Business forum in Paris where we both spoke, and have I read their book myself in the meantime.
The framework it provides inspired me, hence I invited Mark to my podcast. During our interview, we explore the DRIVE framework and in particular how it helps organizations of all sizes to reveal the critical insights to shape their future proactively and find new unexploited markets.
Here are some of his quotes:
“DRIVE is a framework of what we call the future trajectories, things that we think will happen for a fact that will have an impact on major socio‑economic systems.
Rather than thinking about the future as being this futuristic scenario far away from us, we try to determine what the future will look like, which gave the title to the book, by understanding the present.
..it's merely to understand how to position themselves in the next few years. For me, more than a competitive advantage is a position in advantage.
They are proactively creating the future they want to have.
…as much as you benchmark most disruption doesn't happen from your own industry. It happens from outside of your own field of vision
DRIVE is a way to engage you with multiple factors. Some of them might be what we call no market factors, factors that are not currently in your business model.”
During this interview, you will learn three things:
What questions to raise in order to constantly and optimally position my company for advantage?
Why it’s key to develop a strategic insight capability in-house rather than rely on external consultants
And why you’ll create more value by making your products compatible and combinable.
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32:4925/06/2018
How AI provides new job opportunity for 2B+ unbanked people
My guest on the podcast is Dmitri Matskevich, Co-founder and CEO at DBrain, a San Francisco based AI startup.
Dmitri is a serial entrepreneur, and a data geek. He found human-generated data is more important than algorithms for AI solutions, and here’s where he found a large gap in the market. This led him to co-found Dbrain, the first community owned platform on blockchain for training Artificial Intelligence. It connects the exploding AI demand on human-labelled data with the abundant global supply of online workers. In doing so it provides potentially +2B unbanked people an opportunity to raise their standard of living and become a part of global financial system due to a blockchain cross-border reach.
This inspired me, hence I invited Dmitri to be a guest on my podcast. We explore his vision of making humans great again, what the key ingredients are to do so, how this can be accelerated, and how this can help distribute wealth from high-income countries to countries with low-income. Here are some of his quotes:
“In order to understand how create artificial intelligence,
you need to understand how brain works and vice versa.
If we want to make artificial intelligence more scalable to democratize AI for broader use for a lot of business, we want to solve this problem of custom data for every use case.
Basically, the goal of this project is to de-brain from the distributed brain.
…we came to an idea that we need to create this platform for humans to be engaged in training AI. It's not about some high‑paid data scientist mostly. It could be almost anybody with some skills which you have just from evolution
…everybody thought that AI can make life miserable and eliminate a lot of jobs.
What I see right now that it can assist in a lot of jobs. At the same way, it can create a lot of jobs.
However, without humans, without human knowledge, it's nothing”
By listening to this interview, you will learn three things:
1) How to identify disruptive ideas by connecting the dots between challenges of seemingly not obviously connect stakeholders
2) Why developing a crowd-mindset is not only critical to create scale and speed, but also to creating complete new markets.
3) how to overcome some large-scale obstacles in an elegant and smart way.
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37:3218/06/2018
How AI helps call center agents be their best selves and create customers for life
My guest on the podcast is week is Skyler Place, Chief Behavioral Science Officer at Cogito Corporation in Boston.
He is a computational social scientist with an entrepreneurial mindset. At Cogito he leads the company's efforts to combine behavioral science and artificial intelligence to create more emotionally intelligent humans.
As you can imagine, this inspired me, and hence I invited Skyler to my podcast.
We explore how technology such as AI can increase the quality of conversations people can have with each other, and how this is driving remarkable impact for organizations, their employees and their customers.
Here are some of Skyler’s quotes:
“The big idea behind Cogito is that we can use modern artificial intelligence to create tools that can help improve humanity. To help improve how people communicate with one another. We can help people be their best selves.
We've built a platform that can listen to conversations and help individuals understand how they can speak differently in order to have better conversations.
In order to retain and grow their customer base, the quality of the conversation between the employees of the organization, the call center agents, and the customers calling in has become a critical way to build a lifetime value or to build a lifelong customer.
There's so much value for this approach to improve all different aspects of the human experience. We continue to focus on opportunities that allow us to have the most positive impact on society.”
By listening to this interview, you will learn three things:
1) Why focusing on ‘moments of truth’ is what ultimately defines success or failure – and therefore can become your core differentiator.
2) What’s required to develop software solutions that will actually be voted the most favorite product by its users
3) How exploring ‘non-customers’ can create complete new unexplored markets for you
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28:3811/06/2018
Augmenting Sales & Support experts to exponentially scale the value they deliver
My guest on the podcast this week is Ryan Falkenberg, Co-founder, and Co-CEO of CLEVVA, a South African Augmented AI company that leverages digital intelligence to empower, not simply replace people.
Ryan has always been fascinated by what makes people tick, and what makes them perform optimally. He’s been frustrated at the slow pace of change when it comes to education and learning. To address that he created a learning consultancy, Hi-Performance Learning, that aimed to push the boundaries of organizational learning through e-learning, gamification and expert systems.
To then remove the constraints by tech. bandwidth he founded CUDA Technologies.
Yet no matter how they optimized formal learning, a core problem remained. People still had to memorize and repeat complex decision formula in a world that was accelerating. It was time for a complete rethink. This was the starting point for CLEVVA
The big idea behind CLEVVA inspired me, hence I invited Ryan to my podcast. During our interview, we explore how we can use technology to boost the differentiation factor of people. How we can relieve them from the stress of making mistakes and the consequences that often has – and instead take the weight of their shoulders to let them truly focus what they love doing and where they add the most value. Here are some of Ryan’s quotes:
"Human beings are currently trapped in the role of robots”
"How do we humanize our workforces? How do we make them powerful as opposed to making them robotic?"
Our challenge ‑‑ and I think it's a global issue ‑‑ is that, in schools, we essentially teach young people a couple of mental skill sets.
The whole journey of teaching people to replicate, teaching people to memorize and teaching people to comply was something that was very powerful in the industrial era.
Currently, human beings are not differentiators. They're a scale problem
The volume of human resources that are underutilized is enormous.
I realized I can get you doing stuff which would normally take me two or three years.
You can get it in a matter of weeks. That becomes very exciting for companies, but it also becomes exciting for the individuals because they really start differentiating themselves.
By listening to this interview, you will learn three things:
1) That to deliver remarkable impact with your solution you have to understand the granular truth of where you solution hits the ground, and then work backwards to remove all barriers
2) What the key ingredients are to maximize the impact technologies such as AI can make in unlocking Human potential
3) Why it is key to blend your solution with the operating systems your users are working with all day long.
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44:4005/06/2018
New ways AI helps scale human talent to solve global problems
My guest on the podcast this week is AJ Abdallat, founder and CEO of Beyond Limits
He’s is on a mission to make life better for all of us by changing the landscape of artificial intelligence so that it can achieve its unfulfilled potential.
He’s a serial entrepreneur with more than 19 years of experience of bringing high-tech start-up’s to fruition, specializing in artificial intelligence, reasoning systems, and smart sensors.
He founded Beyond Limits in 2014 to drive new innovation and IP by commercializing AI programs from the NASA Deep Space program to solve challenging problems for companies on Earth.
The company's technology is an evolutionary leap beyond conventional AI to a human-like ability to perceive, understand, correlate, learn, teach, reason, and solve problems faster than conventional AI solutions. In other words, their solutions can magnify human talent, enabling people to apply their attention, experience, and their passions to solving problems that truly matter.
This inspired me, in particular to understand how their products could help to solve the challenge of capturing and scaling unique skills and expertise, in a world where the working population is shrinking rapidly. Hence, I invited AJ to my podcast. Here are some of his quotes:
“What we're trying to do with Beyond Limits, we feel that those same conditions and problems that exist in space, we can apply those to some of those complex problems here on earth, in energy healthcare.
We're captioning that human knowledge in AI in what we call cognitive agents.
We're actually are taking the knowledge of a highly skilled individual and scaling that across the organization where We're allowing less skilled individual to be able to utilize that.
…in the space business, you really have very experienced and seasoned scientists.
A lot of them they love their job. Quite of them are close to retirement. You really want to capture that knowledge and experience, and you can transfer that to the younger generation. This is where we believe there is a significant collaboration between man and machine to do that.”
By listening to this podcast, you will you will learn three things:
1) That a key element to crack for AI to be truly valuable in dynamic situations is to deal with situations where the data does not exist, is missing, or corrupt.
2) Why we need to focus more on solving the growing human intelligence scarcity challenge that many organizations face (which goes beyond just freeing existing capacity from non-value adding repetitive tasks)
3) Why every company will fare well by making a conscious decision to focus on those complex, harsh, zero tolerance problems where it can make a unique impact.
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34:4628/05/2018
How AI Is transforming the way people write and Research
My guest on the podcast this week is Tomas Ratia Garcia Oliveros, Co-founder, and CEO of Frase, a Boston based AI startup with a big mission: to help you research faster.
Tomas did his master at Harvard and became very interested in publishing and research. As an outcome of the Harvard Innovation Lab, he founded Folio, a digital publishing platform for open-access academic journals which he ran for 2 years. After that, he founded Dat Ventures, a Soft-landing accelerator program for international startups aiming to break into the US.
His passion for research and technology drove him to establish another startup around the big idea to transform the way people write and research. This was the start of Frase.
The story behind Frase intrigued me, as this is could fundamentally change the way marketers from all around the world approach their digital content strategy. Hence, I invited him to my podcast.
During our interview, we explore the big idea behind Frase, but more importantly what is required to deliver remarkable impact and arrive at a product that has the potential to transform an industry. Here are some of his quotes:
"...me and my partner were wondering, how will AI change the way people write and research?
an AI agent that can understand the writer and try to build on the knowledge of the continues understanding of someone writing and use that knowledge to do research and help the writer augment their research capacity.
That whole process of having to sort through results, click on all the results, then go through all the steps and go back to the word processor. That's what I consider to be one of the most inefficient processes on the Internet.
the main problems we try to solve, which is cutting down the research process so that people can focus on the creative and start the excite of writing.
Some of these people don't even use Google anymore.
The idea of having a research for writing in one place seems to be very valuable for the type of user who is actually making a living out of producing unique content which is a big market."
By listening to this interview you will learn three things:
1) In order to deliver products with remarkable impact, what do you prioritize?
2) What are some of the biggest challenges to anticipate,
3) and why engaging with the market prior to launching is key to success.
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37:1021/05/2018
How AI redefines the impact of fundraising in Not for Profit
My guest on the podcast this week is Adam Martel, CEO of Gravyty
During his career, Adam founded three companies and had a diverse and eclectic background in advertising, public relations, journalism and collegiate athletic coaching. His passion, however, is with fundraising. Being a seasoned major gifts fundraiser himself, he has gained a deep and personal understanding of the challenges that all nonprofit organizations face while trying to raise money to support their causes.
Solving these challenges is his mission – hence he founded Gravyty, a Boston-based artificial intelligence company developing products to revolutionize frontline fundraising at nonprofit organizations.
During our interview, we explore how to unlock potential beyond the value conventional business software provides us, what drives the opportunity, and what mindset is required to uncover and create completely new markets. Here are some quotes from Adam:
“…we found that because we were using the CRM as the primary tool for fundraising, it was limiting the number of donors that I could get to.
The thesis was that if you could have your technology learn you instead of you learning your technology, we could change the way that frontline fundraisers and sales folks interact with their tools. The tools could actually help them and be a multiplier for their efforts in building relationships. That's really where we started. We've come a long way since then but the thesis is still the same.
Blackbaud, Salesforce, Ellucian and Community Brands, they're all selling databases. They're all selling the cup that holds the water, but nobody's doing anything with the water itself.
We think that our work in artificial intelligence is going to define the next 5 to 10 years of what happens in fundraising in non‑profit organizations
This isn't about Gravyty, it's about our customers. It's about the wonderful work that our customers are doing.
If we can accelerate cancer research, if we can help eradicate HIV, if we can change the world and help these organizations change the world, it's our job to do that.
They don't need to fit into us, we need to accelerate them”.
By listening to this interview, you will learn three things:
1) That for AI to reach its full potential it requires to change behaviors, not just provide insights
2) That looking for abundance can provide the key to introduce transformative change
3) Why UI-less experiences are the enabler for people to become far more powerful
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31:3814/05/2018
Saving millions of lives by sharing genomes on a global scale
My guest on the podcast this week is Susanne Baars, Founder of the Global Human Genome Foundation and CEO of Social Genomics
Susanne is known as the Dutch DNA Queen. She’s a woman on a mission which is to create Universal Access to Genomic Knowledge for every human on our planet.
Susanne is an exponential tech innovator and genetic expert. In the past ten years, she became to realize that no single person owns their DNA – the material that makes us who we are. The same material that empowers us to solve the world’s most deadliest diseases.
Because of this she founded the Global Human Genome Foundation, a moonshot initiative to provide the world population the key to their DNA and enable them to share data with scientists around the world.
During this interview we focus on the big idea behind Susanne’s mission and explore what’s required to deliver exponential value – The mindset, what to look for, what questions to answer, how to start, the key choices you need to make, and what people or partners to gather around you… Here are some of Susanne’s quotes:
“For me, it's a global mission to make genomic knowledge available for every person on earth.
every year millions of people are dying because of a lack of access to available data. I think that's just not right, and we should do something with this.
It's to dare to think big. It's knowing what you know, the unique knowledge that can make a change in the world, and to be able to think differently. Not linear or locally, but try to think, "How would I like to see the future?"
It's usually the biggest world problems that end up with the best business models.
Follow your dream, follow your heart, and the best thing will happen to you.”
By listening to this interview, you will learn three things:
1) That innovation is not always about creating technology yourself, but more about leveraging available technology in creative ways to deliver remarkable impact
2) How a bold vision can work as a lever to accelerate execution
3) And why focusing on problems is not always the best way to uncover untapped potential
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35:2807/05/2018
How to change the nature of the backbone that drives the global economy
My guest on the podcast this week is Ivo Totev, Chief Marketing Officer of Cloud ERP at SAP
He is a seasoned marketing veteran with more than 25 years of experience in the IT industry. In his current role at SAP, he’s responsible for defining marketing strategy and vision for SAP S/4HANA Cloud, SAP Business ByDesign, and SAP Business One. Prior to his role at SAP, Ivo was the CMO of Unit4 Group and served as CMO and Head of Cloud Business at Software AG.
During our interview we explore the changing nature and role of business software in today’s society and what needs to be done to ensure we maximize the impact we can gain from it. Here are some of Ivo’s quotes:
“Business software is the foundation of changing over business models that we see around the worlds."
"This is the backbone of driving our whole economy worldwide."
" With the rise of Artificial Intelligence, machine learning, deep machine learning, now we're getting into a phase where business software actually understands what I am up to, and can proactively help me."
"This is so revolutionary. This changes so much that, I'm sure in 10 years, we'll be looking back and saying, "Well, you know, the Internet was a great foundation and cloud was also a great foundational element in their first generations, but none of those technologies or movements really changed the way we see business software as much as this latest revolution,"
"As responsible people living in our society, we need to make sure that we create technologies and solutions, and drive a discussion into society in a way that, in the end, people looking back at this year will say, "It was disruptive, it changed the life of many people. It changed the lifes of many, many more people to the positive."
By listening to this interview, you will learn three things:
1) How, by leveraging various technology components, you can change the nature of decades old-application concepts - even ERP.
2) Why we should strive to make business applications completely ‘hands-free’
3) And why every entrepreneur should put serious time aside to rethink its business model
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20:5830/04/2018
How AI helps improving the quality of life, in years, for everybody on the planet
My guest on the podcast this week is Alex Zhavoronkov, CEO of Insilico Medicine
On a day to day basis, Alex is the CEO of Insilico Medicine (www.insilico.com), which is focused exclusively on developing and applying deep learning methods to drug discovery. It’s probably the largest next-gen AI and bioinformatics company in the world focusing exclusively on aging and age-related diseases.
Alex is also the director of the Biogerontology Research Foundation and the founder of the International Aging Research Portfolio. He heads the laboratory of regenerative medicine at the Center for Pediatric Hematology-Oncology and Immunology and is the adjunct professor at the Buck Institute for Research in Aging in Novato, California and the international adjunct professor at the Moscow Institute of Physics and Technology.
As an anti-aging expert, he is convinced that even people past their 70s, who are in good health, should set their longevity expectations to live past 150. It is a realistic goal considering the current longevity records and progress in technology. Stretching longevity expectations may help delay or reverse the psychological aging.
This inspired me to invite Alex to my podcast, to explore how technology can be used to accelerate progress in this field, how it can augment researchers around the world to create breakthroughs that will ultimately increase longevity for all of us.
We discuss the big idea behind his company to extend healthy productive longevity, first by understanding the size of the challenge, from there exploring how technology can help to address the challenge, and if applied the right way, the magnitude of the impact it could create. Here are some quotes:
“Aging is one of the major challenges that humanity is facing today. The population has tripled over the past 70 years, and the population also got older.”
“We need to identify new ways to keep people in their optimal healthy state for as long as possible, just to ensure that the economy remains intact.”
“There is lots and lots of data available for aging research, but AI takes it to the next level. It basically accelerates everything. Think about this as a carriage versus Formula 1.”
“If you are pursuing aging research and you find a way to extend the life of everybody on the planet by one year, you generate seven billion, well, seven‑and‑a‑half billion, quality-adjusted life years. That is really the scale we're talking about."
By listening to this podcast you will learn the following:
1) Why the best innovations start with the end goal in mind
2) How, by clearly defining your Business Model upfront, you can avoid delays and unpleasant surprises
3) Why data privacy is becoming a critical aspect of innovation success.
4) And why it’s key to surround yourself with like-minded people who share the same passion, and are not just in for the money.
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30:4023/04/2018
How Technology can make a big impact on society, and why learning new things will be key
My guest on this week’s podcast is Dr. Terence Tse.
He’s an Associate Professor of Finance at the London campus of ESCP Europe Business School and a co-founder and managing director of Nexus Frontier Tech: An AI Studio, which customises artificial intelligence products for its clients to build up new capabilities to attain unfair business advantage.
He is consulting to the EU and UN, and provides regularl commentaries on the latest current affairs, market developments, education, artificial intelligence and blockchain in many outlets including the Financial Times, The Guardian, The Economist, CNBC, Les Echos, the World Economic Forum and the Harvard Business Review. He has also appeared on radio and television shows on China’s CCTV, Channel 2 of Greece, France 24, Japan’s NHK and Radio România Cultural.
Last but not least, he’s the co-author of the best seller “Understanding How the Future Unfolds” which introduced the framework DRIVE to Harness the Power of Today's Megatrends.
His rich and interesting background was exactly the reason I invited Terence to my podcast – to get his views as an educator and entrepreneur how technology can make a positive impact on people in society – and what needs to be done to get this right.
We discuss how technology is fundamentally changing the nature of work and what this means to people in terms of our future role, and the skills and attitude we need to have to thrive. Here are some quotes:
“I think in the future what we will be seeing is that lots and lots of people will be taking on gig econ, different gigs to make up a portfolio rather than working with someone.
..there will be more and more people needing to do different things at the same time, which in turn, changes the skill sets that is required.
..even though technologies can do a lot of things ‑‑ you can automate things ‑‑ a lot of the time, you can only automate up to a certain point, where you would then need to have human to actually step in.
..there's no way in heaven that machines will basically replace human, because everything is basically human problems, as you can see, and machines don't do problem‑solvings.
..everyone, regardless of which country you're from, have almost the same access to the same type of technologies.
The difference between different people would be who they are. How you actually distinguish yourself would basically depend on how motivated you are to learn new things.”
By listening to this interview, you will learn three things:
1. Why we need to transform the way we think about how our workforce can add most value, particularly in combo with AI
2. What to do to ensure AI lives up to its true potential
3. How and where to apply AI in your business if you are starting first time
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37:4516/04/2018
How to predict new waves of technology to deliver remarkable value
My guest on this weeks’ podcast is Christian Kromme, Author of “Humanification – go digital, stay human”
He’s a visionary thinker, futurist keynote speaker, and author.
Christian was an innovative tech-entrepreneur for 15 years until he discovered the DNA behind disruptive innovation and how to use this to predict the next big wave of technological disruption.
Now he’s is one of the most in-demand futurist keynote speakers, speaking in front of tens of thousands of entrepreneurs, business leaders and policymakers about the radical impact of disruptive technologies on humans and organizations.
In today’s podcast, we explore the key question – how we can go digital and stay human. How should we apply technology so that it strengthens the unique characteristics of people to deliver remarkable value. Here are some of Christians quotes:
“I was a tech entrepreneur in tech business, software business until I discovered the DNA behind disruptive innovation, how to predict disruptive innovation, and how to predict, basically, the next big wave of technological disruption.
I really think that there is a bright future in front of us, but we have to align with nature again.
Together, we can do more. We are wiser. We are smarter. We are more creative by sharing our thoughts, our ideas. I think that our future is there where we are connected as one's species and solve problems on a global scale, like foods, diseases and stuff, and solve the problems as a network of humans, like one organism.
I think people will be pushed to their purpose, to be the fullest what they can be.
…what you see is that artificial intelligence, or machine learning, or deep learning enables technology to disappear, to make it invisible. If things become invisible, especially technology, then they start to have the biggest impact.”
By listening to this interview, you will learn three things:
1. How can we anticipate disruption before it happens?
2. How can we turn disruption & change into opportunity and advantage?
3. How by reimagining things on a humanity scale, we will be capable of solving the world’s biggest problems in a very short amount of time.
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28:1009/04/2018
Empower people to be at their best by eliminating information overload
My guest on this weeks’ podcast is David Lavenda, co-founder and vice-president of product strategy and marketing at Harmon.ie
He’s a veteran high-tech marketing and product strategy executive. He’s a regular contributor to Fast Company and CMSwire, Financial Times, Business Week, Entrepreneur and other leading press outlets.
David has recently completed a graduate degree in Science, Technology, and Society (STS), investigating how information overload in organizations has evolved since the introduction of email.
And Information overload is exactly the issue Harmon.ie is addressing. Harmon.ie believes that technology needs to serve humanity. In today’s ‘app economy,’ information workers access countless business apps daily to get work done. And that’s distracting. Because people don’t think in terms of apps – they think about topics like customers, products, and projects. Harmon.ie was founded to solve this.
That intrigued me, hence I invited David for my podcast. We explore the key question how we can humanize technology to empower people and their ability to work together in a world where information overload is the norm. Here are some of David’s quotes:
“..we've become overwhelmed with technology. A lot of the Silicon Valley culture that's driving technology looks at technology for technology's sake.
The information is just coming fast and furious at people. It becomes extremely difficult for people to be able to focus on what they really care about, which are things like customers, prospects, projects, and services.
..we see that productivity is actually going down to a large degree because people are confused and overwhelmed and very difficult for them to see the information.
..A lot of the promise of the introduction of technology to boost productivity is not been realized, and that's the opportunity. The opportunity here is a quantum leap in how people interact with technology.
..Giving me that insight to move quickly isn't making me more productive by doing the task faster, but it is allowing me to actually see the big picture and take advantage of the opportunity.”
By listening to this interview, you will learn three things:
1. Why ISVs should make a considered effort to apply technology not just for technology's sake if they want their solutions to provide quantum impact.
2. Why the potential is really to take a new approach to how people interact with technology.
3. Why vendors have to participate in a multi-vendor / multi-cloud world in order to stay relevant
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25:1902/04/2018
A Fresh Perspective On The Unique Opportunity Public Servants Have To Write New Chapters
My guest on this weeks' podcast is Dustin Haisler, Chief Innovation Officer at e.Republic, a California-based state, and local government media and research company.
As the former Chief Information Officer (CIO) and Assistant City Manager for the City of Manor in Texas, Dustin quickly built a track record and reputation as an early innovator in civic tech.
He pioneered government use of commercial technologies not before used in the public sector, was named a Government Technology Top 25 Doer, Dreamer and Driver in 2009, and his work has been featured in Wired, Fast Company, the Wall Street Journal, Inc. and the Today Show on NBC.
Dustin continues to work with Fortune 500 companies, government agencies, academia, and non-profits across the globe on innovation and engagement strategies.
I invited Dustin to my podcast to get his perspective on the unique opportunity public servants have to write new Chapters if technology and people blend in the right way.
During this interview, you will learn three things:
1) What governments can & must to do grow value exponentially
2) The opportunity that arises when governments tap into the cognitive surplus – the excess capacity that’s available outside their physical organization
3) And why it’s key to empower their employees to help drive the change that needs to be done
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31:1125/03/2018
How augmented reality helps surgeons add value from anywhere in the world
My guest on the podcast is Dr. Nadine Hachach Haram, Co-Founder of Proximie, NHS Clinical Entrepreneur Fellow, and TED speaker.
She’s is a curious surgeon with a passion for technology and innovation — and a desire to make a difference in the world.
This drove her to co-found Proximie, an augmented reality platform that allows doctors to virtually transport themselves into any operating room, anywhere in the world, to visually and practically interact in an operation from start to finish. Proximie aims to provide safe, accessible and cost-effective surgery to every patient around the world.
I really got inspired by the big idea behind Proximie after seeing Nadine’s TED talk in December. I believe this is a very compelling showcase of how technology can be used to augment the unique strength of humans, to deliver remarkable value. Hence, I invited Nadine to share her story in this podcast.
During our interview, you will learn three things:
1) How, by focusing on key pain points, technology can solve problems of global scale
2) What’s required to ensure solutions deliver transformative impact
3) And why it’s key to think exponentially
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26:0019/03/2018
How to save more lives by augmenting 911/112 agents with AI
My guest on this weeks' podcast is Andreas Cleve, CEO of Corti.AI, a start-up from Copenhagen that delivers technology that enables humans to do more.
Their mission is dear to my heart: They imagine a future where all medical professionals can be augmented by artificial intelligence to better diagnose patients, reduce uncertainty, and eliminate fatal errors.
Andreas leads a team of multidisciplinary experts from organizations such as NASA, Apple, and IBM Watson to build powerful intelligence augmentation software for the next generation of healthcare providers. Their first product: Corti, a digital assistant that leverages deep learning to help medical personnel make critical decisions in the heat of the moment.
It's this product I wanted to learn more about, hence it became the topic of this podcast. During this interview, you will learn three things:
1) What it requires to create human/machine combos that can produce exponential value
2) Why more value comes from going deep, rather than broad
3) Why smart execution is even more important than the original smart idea to make it obtainable and accessible to the people who need it most.
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29:2312/03/2018
How PSOs can thrive when technology is used the right way
My guest on this weeks' podcast is David Hofferberth, Founder and Managing Director of Service Performance Insight.
He is the founder and managing director of Service Performance Insight, a global research, consulting and training organization dedicated to helping professional service organizations (PSOs) make quantum improvements in productivity and profit.
David has championed solutions for the professional services sector for over twenty years and provided guidance for hundreds of Independent Software Vendors. In addition to that his ongoing work with business and technology media enables his clients to remain informed and in front of the buying public.
David regularly consults with Professional Services Organizations and financial institutions around the world and he is also the primary architect of the Professional Services Maturity™ Model, a strategic planning and management framework that's grown into the industry-leading performance improvement tool used by over 6,000 service and project-oriented organizations to chart their course to service excellence.
During this interview, you will learn three things:
1) What PSOs should do stay ahead of the game
2) How PSOs should change to not be disrupted
3) And where they should focus their IT investments to maximize impact
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32:5706/03/2018
A different perspective on the future of Education
My guest on this week's podcast is Leif Anderson, Vice President & Chief Strategy Officer at Augsburg University.
He leads institutional planning and effectiveness at Augsburg University in order to realize the college's vision through the implementation of the Augsburg2019 strategic plan.
The University is based in the heart of Minneapolis and has built a strong academic reputation in the liberal arts and professional studies since 1869. It offers undergraduate and graduate degrees to more than 3,500 diverse students and educates them to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders.
During this interview we'll specifically focus on the vision that's been set out by Augsburg University president Paul Pribbenow. He challenges higher education to change its focus from students being "college ready," to institutions being "student ready." At the same time, Pribbenow is bringing new clarity to Augsburg's value proposition - what he calls a "three dimensional" education.
In listening to this podcast, you will learn 3 things:
1)how these important concepts are being equipped at Augsburg
2)What's driving this change
3)How technology can Universities help to succeed
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22:1901/03/2018
Why a cocktail of technology and humans is required to make our life more interesting
My guest on this weeks' podcast is Holger Mueller - VP & Principal Analyst at Constellation Research
In his day to day job as a VP & Principal Analyst at Constellation Research he is covering Next Generation Apps, Human Capital Management and the Future of work, and provides strategy and counsel to clients.
Prior to joining Constellation Research, Holger was, amongst others, VP of Products for NorthgateArinso, and chief Application Architect with SAP where he worked on strategic projects and next generation product capabilities in the Office of the Chairman for Hasso Plattner. Holger started his career with Kiefer & Veittinger, which he helped grow from a startup to Europe's largest CRM vendor from 1995 onwards.
In this podcast Holger and I discuss the opportunity that is being presented by the current cocktail of technologies that's coming together.
During this interview, you will learn three things:
1)What we can learn from Japan about our own future
2)How AI will impact decision making, and why it is key for people to stay involved
3)And what CEO's should do to ensure their company stays relevant.
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18:4125/02/2018
How AI can help to boost project success
My guest on the podcast is John Heintz, CEO at Aptage.
Aptage is a start-up from Austin Texas, that's building forecasting tools for agile teams by using past performance and team experience to understand and predict the likelihood of success. Project success is critical for project-driven organizations, be it in IT, Engineering, Construction or, for example, Not for Profit. Aptage inspired me because of their approach.
They chose to use artificial intelligence to augment the unique strengths of project managers, thereby creating the potential to take project success rates to completely new levels, giving project-intensive organizations a new competitive advantage.
During this interview, you will learn three things:
1) How the unique strengths of people in project-centric organizations can be augmented with technology to help increase project success
2) How AI can help Project driven organizations identify uncertainties and predict the risk that could imply
3) What Aptage learned from delivering technology powered by AI
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30:3012/02/2018
An optimistic perspective on humans, machines, and jobs
My guest on the podcast is Vinnie Mirchandani He's the author of Silicon Collar, founder of Deal Architect, a former technology industry analyst (with Gartner) and outsourcing executive (with PwC), and last but not least entrepreneur.
He is a thought leader on trends in software, outsourcing and offshoring.
I talked with Vinnie on the way we should perceive technology impact on people in the foreseeable future.
During this interview, you will learn three things:
1)Why it's better to start new initiatives with an augmentation mentality, not a replacement mentality
2)Why traditional thinking around labor is not going to work
3)Why we should be rethinking every business process with automation as a frontend
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34:2705/02/2018
A different approach to innovation to accelerate change, action and impact.
My guest on the podcast is Maurizio Vecchione, Executive Vice President for Global Good and Research at Intellectual Ventures.
In his day to day job, Maurizio is working for Intellectual Ventures where he’s overseeing Global Good LLC, an evergreen fund created by Bill Gates and Intellectual Ventures,
The fund is focused on inventions and innovation for the millions of people in the developing world that suffer and die each year from causes that humanity has the scientific and technical ability to solve.
During this interview, you will learn three things:
1) Why Maurizio believes the idea that all next‑gen things happen in places like Silicon Valley, is fundamentally flawed
2) How catalytic invention can be the approach to accelerate change, action, and impact – not just for the developing world, but across the board
3) Three practical criteria to embrace in the process of innovation
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34:5221/01/2018