This podcast interview focuses on product innovation that gives SMBs a position of advantage by leveraging technology typically only available to the Enterprise. My guest is Matthew Schmidt, Founder and CEO of Peoplelogic.ai Matthew is and experienced entrepreneur and operator with a history of building and launching products and growing businesses. Early in his career he led DZone’s media business unit, responsible for DZone.com, a popular website and publisher for the global software developer community. He was the architect behind its community platform, AnswerHub, and attracted a global audience of millions of technology professionals. Today he’s the CEO of Peoplelogic.ai, a startup that’s on a mission to make growth scalable. Peoplelogic is an AI-augmented mission control for SMB teams. It monitors, alerts, and predicts outcomes around immediate risks and opportunities within a business so they can focus where it counts and get ahead of problems before it sinks them. This resonated with me, and hence I invited Matthew to my podcast. We explore the challenges SMB organizations have due to the lack of information and insight– and how easily the get off track as a consequence (especially when they grow). Many can’t anticipate the big waves that can take them out, let alone take advantage of opportunities before the competition does. We also dig into the key question of what’s required to build a remarkable software business and keep living up to that.  Here are some of his quotes: What I set out to solve originally with Peoplelogic was really: How do we make better managers? How do we use technology and data to be able to augment our managers on their way to better understanding their people and to help them maintain growth and be able to not slip, and fall, or trip over their shoelaces as the company's growing. We come from selling enterprise software, but the businesses that we ran, were high growth startups. And to be successful, a lot of things have to happen correctly along the way. There are so many opportunities for failure. What we saw was that if you can stop even 20% of those from happening, or from having a big impact on your team, or getting you off track, you're going to be that much more successful. During this interview, you will learn four things: Why technology is only a piece of what makes your company successful. How to thrive if you’re launching your new product at the start of the world’s largest pandemic we can remember How to carve out your own blue ocean by democratizing technology typically only available to the enterprise  Why you should avoid comparing your company to others For more information about the guest of this week: Matthew Schmidt Peoplelogic.ai See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to drive growth without having to rely on expensive ad campaigns. My guest is Adam Benzecrit, Co-founder at inflo.Ai. Adam has worked in a number of startups and high growth companies for nearly a decade. In 2013 he co-founded inflo.Ai, a London-based technology company that’s on a mission to help overstretched in-house marketing teams, business owners and SMEs to find their voice and grow online.  When they saw thousands of companies simply didn’t have the resources to create highly effective blog content and therefore had rely on expensive paid ad campaigns and SEO agency retainers, they had to step in and solve it. How? By helping their clients tell great stories with the power of artificial intelligence and making content creation and blogging simple, fast and affordable on at the same time. This inspired me, and hence I invited Adam to my podcast. We explore why producing great content is so tough and why so many businesses continue to underutilize their expertise to drive engagement. We also address what’s required to stand out in your market and become the go-to-player. Last but not least we dig into the things to do as leaders to create a software business customers keep talking about. Here are some of his quotes: Our journey started with the creation in 2015, around a sports news app. When we got off the ground, we started to get thousands of users, and then ran into an accelerator, which introduced us to lots of different companies. And they introduced us to brands, a lot of bookmakers. What we were trying to do then, the start of our journey, was we were trying to influence bookmakers to advertise on our product. We learned and realize there was an opportunity much bigger than that. They were more interested in how we got content in our own app, and wanted to do that for themselves to drive digital engagement to their products and services. T that was the big lightbulb moment for us is forget the b2c route. During this interview, you will learn four things: How to carve out your own category and find a playing field where you are can become the go-to player. Why it’s so important to reflect and dig deep on the business you are really in. Only that understanding makes saying ‘no’ easier and give you the resourcefulness to remain making a difference What strategies to put in place to continue to have the cashflow runway to execute and deliver upon the mission. Why you should treat your client like a partner, and a partner like your client.    For more information about the guest of this week: Adam Benzecrit inflo.Ai See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to help digital marketers prove and improve the impact they can make in content marketing and accelerate revenue on the back of it. My guest is Avishai Sharon, Co-Founder and CEO of Trendemon He has over 15 years of experience in product design and management, UI/UX, web and mobile applications, entrepreneurship and startups. In 2005 he founded a digital marketing agency that helped B2B companies build and execute digital marketing strategies. He is also a Captain in the Israeli Air Force and an avid extreme sports enthusiast.    Today he’s CEO and Co-founder at Trendemon, a revenue acceleration SaaS platform which helps B2B companies close more deals from their content marketing efforts and assets. It does this by empowering marketers to prove and improve their content’s impact.  This resonated with me, and hence I invited Avishai to my podcast. We explore the disconnect in what marketers do and the direct impact that has on business performance. Why it takes a different way of thinking to solve this challenge – as  focusing on increasing traffic is not the answer. And last but not least we discuss what it takes to build a software businesspeople just keep talking about. Here are some of his quotes: I was working at a marketing agency. A big challenge that I was running into those days was how do I prove to my customers, companies that were paying substantial amounts, that the work that we were doing, the effort that we were putting in, was actually impacting their bottom line. That disconnect between work that's being done and the inability or the challenge of proving it was what got me started Trendemon The main opportunity that we see here is that most marketers, especially in content, are storytellers. And I think that we're not seeing technology as a way to replace storytelling. Storytelling is a very human and delicate and sophisticated capability. We want to empower them with data that gives them the ability to validate their work with results, and help them show unequivocally how content, blog posts, videos have been created, help the company close more deals. During this interview, you will learn four things: That we often focus optimizing our software products too much on making doing the work easier, rather than to do that work with more impact. How being deliberate about how to stay as independent as possible through your products strategy choices will bring opportunities you might not expect That to spur creativity and curiosity you have to create probing challenges Why you should plan for your inflection points – those momentum building events that you can leverage to get to the next stage.  See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to give everyone of us a better understand of what our customers really want. My guest is Frank Schneider, CEO at Speakeasy AI. Frank consulted and led teams providing various SaaS and AI solutions for contact centers and B2B. He’s a former officer and VP of Sales, Marketing and Customer Success at Creative Virtual USA. During his tenure, Creative Virtual USA grew revenue over 300% and became the leader in Fortune 500 enterprise virtual assistant deployments.  Today he’s the CEO at Speakeasy AI. He and his team are on a mission to make it easier for businesses to understand and respond to their customers’ needs in voice with the help of AI. This put them on the pioneers’ path to provide in-the-moment insights into understanding customers'​ intents, needs and outcomes. And this resonated with me, and hence I invited Frank to my podcast. We explore what’s broken in todays chatbot driven economy – and how this leads to more automation, but not to better customer value and relationships. We also address the dilemmas customer have with a ‘rip and replace’ strategy vs one where they can evolve their investments. Last but not least we discuss some critical ingredients to building a remarkable software business. Here are some of his quotes: In any organizational structure, it's servant leadership that allows for success to be possible when you can put the needs of others in front of yourself. The aha moment that we found is that customers, when they come and try to interact with a brand, they want information or help easily. They want it to be sort of done in a way that doesn't take much effort for them. And they want it done quickly and whenever they want it. And those are the issues that have gone on in servicing customers, for long before AI was in place. We want to start with listening to your customers. And the piece of technology that we have a patent pending for is called speech to intent. In order to understand a customer and also leverage your other investments, we need intelligence on the line at the moment you say hello. As soon as you start speaking to us, we're not listening to just transcribe and send somewhere. We're listening to start to derive what that intent is from the beginning, and then send the intent to a place to fulfil the need. During this interview, you will learn four things: Why the essence to turn customers into fans is not so much in listening what they say they need, but understanding intent i.e. what they really want How embracing and leveraging ‘what’s there’ – be the orchestrator - can accelerate your growth and stickiness i.e. enabling your customer to leap without having to reinvent everything How defensible differentiation can be created by not betting on a technology difference, but on a methodology difference. That the trick to getting customers to actually use your solution and increase the ‘love curve’ is in earning their trust, and creating wins See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to empower organizations to deliver remarkable impact by creating game-changing teams and cultures. My guest is Nathan Ott, Co-founder and Chief Polisher at The GC Index Nathan has over 20 years of experience working with business leaders to get the best from their talent. He is the co-author of two studies: The DNA Of A Game Changer and The DNA Of A Game-Changing Team and published ‘Coaching Me, Coaching You’. Today he is the vision and driving force behind The GC Index. He has a fundamental belief that everyone can make an impact in their world and has created a global community of GC Partners and GCologists.  They are working globally with a diverse range of commercial and non-profit organisations, and help their clients understand how their employees can make an impact and helps leaders create game-changing teams and cultures. The GC Index framework is disrupting the way people manage talent. It’s not only being used to help individuals be the very best they can be but it is liberating organisations to embed their diversity and innovation initiatives to impact tangible business outcomes. And that inspired me, and hence I invited Nathan to my podcast. We explore what’s broken in the world of managing talent. Too often we look for someone’s personality and academic background, rather than connecting people to business outcomes, and in particular, what type of outcomes people can have maximum impact. We also dive into ways how we can fix this challenge and deliver remarkable impact by blending people and technology in the right way. Here are some of his quotes: A lot of organizations would come to us and say: “We need some people to make a change.” We would sit down with them and use their traditional frameworks for assessing these people. And then they would say to us, these senior leaders: “Just get me some people that ‘get it’.” That started me thinking of what is this thing that everyone can recognize, but can't explain? The things that the business leaders were describing to us was something different. They wanted people that were different to what they were getting. And so, we termed those individuals game changers. The GC index got formed as a language and a framework for impact. So it’s a piece of software that aligns people's impacts to business outcomes and roles. And that's when the magic really started to happen. During this interview, you will learn three things: That too often we focus our software solutions on optimizing the impact of an individual doing a specific task, without looking at the exponential leverage they can create in a setting with the right people around them.  Why it’s key to make the distinction between innovation and invention – as a software business you need to find the right balance in order to stay relevant in your category. Why alignment and collaboration are key to create breakthroughs – and how to orchestrate that by addressing the tensions in the boundaries How one solution can be marketed through multiple business models concurrently  For more information about the guest of this week: Nathan Ott The Game Changing Index See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has power to make field engineers far more productive, and give the companies they work for new ways to retain and grow their competitive edge. My guest is Sam Waicberg, Co-founder and CEO CareAr. Sam Waicberg is an entrepreneurial business leader passionate about building brands that scale. His expertise: driving and inspiring high performing teams, game changing solutions, positioning strategies, innovative partnerships, ecosystems, and communities that create network effects and growth. Throughout his career he’s held senior roles in sales at Oracle, Blue Martini, Aspect Software, Ascendent Systems, Envox, Fluency Voice Technology, Genband, and Vidyo.    He’s recognized for strategic out-of-the-box approaches for developing and executing corporate and go-to-market plans, thought leadership, and creating long-term meaningful relationships. In December or 2018 he co-founded CareAR, an Augmented Reality platform for smart services. Their mission: Making expertise accessible anywhere and instantly.  This triggered me, and hence I invited Sam to my podcast. We explore the challenges faced in the field services market and how technology can help transform productivity, quality of work, and overall profitability. Beyond that we dig into a much larger problem that the services industry is facing as a whole: the rapidly decreasing workforce, and what challenges that gives entrepreneurs to retain tribal knowledge and their competitive edge. Here are some of his quotes: Innovation is something that constantly drives us. We think about the art of what's possible all the time. And we don't think too much about limitations and barriers. We saw a gap in the market and the other is a is something that evolved The simplest issue was applying what we see in telehealth when we see a long-distance learning to field service, getting a remote expert to assist the field tech on site to do a visual consult to solve the problem while they're out there. The big problem permeated as we started getting in there and talking to more C level people. 70% of their organization's most valuable assets, employees, are leaving over the next 5 to 10 years. All the knowledge goes out the door with that. So, the C-levels really are thinking, this is what keeps them up at night, about ‘What can I do to retain this tribal knowledge? What can I do to transfer this knowledge to other new individuals coming into the organizations in a way where I can accelerate the pace of that and retain my competitive edge?’ During this interview, you will learn four things: How you can drive transformative value by bridging the gap between consumer applications and the enterprise workflow That instead of constantly worrying about the catching up you have to do, focus your roadmap on the question: “How do you want to be the favourite?” That the opportunity to create unique value is often hidden in developing an eye for rapidly developing issues that can become a catalyst for transformation How to take friction for adoption out by not only focusing on the user experience, but also on the business model See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation to create expert networks which promote thought leadership, increase revenue, and build engagement and trust. My guest is Charles Thiede, Co-founder and CEO Zapnito Charles who was born in the USA, studied at the San Francisco State University and achieved a Bachelor of Arts degree in Design and Industry. His previous roles have included the Interim Chief Product Officer and Digital Systems Director at Nature Publishing Group, Chief Technology Officer and Group Operations Director at Informa and Product Manager at Blue Shield of California. He has also acted as a Mentor for Women Who Tech. Today he is the CEO and Co-Founder of London-based, Zapnito, a Software as a Service (SaaS) knowledge-sharing and expert community platform. Zapnito helps event organizers, expert networks, membership and subscription businesses to deliver expertise on‐demand and to build sustainable communities. And this resonated with me, and hence I invited Charles to my podcast. We explore the growing challenge that the noise on the internet is just getting louder and louder. It’s harder to have a voice. It’s harder to create and share collective knowledge and intelligence. And it’s harder to create trusted places. We discuss why it’s so key to bring that original premise of the internet back in order to solve the new challenges ahead of us, deliver remarkable value, and create sustainable advantage on the back of that. Here are some of his quotes: I was very much impacted by a talk, I heard from a guy named Gerd Leonhard who’s futurist. And I was seeing social media creating a lot of noise out there. This is back in 2010/2011. And it was bothering me. The noise was getting heavier and heavier. And so, one of the things that was bothering me in that model is this idea of trusted collective intelligence being lost in that noise.  And actually, at that time, I was working for a trusted business information company. And they were really struggling with this new paradigm. And I thought, well, in the heart of what they’re doing is about trust collective intelligence, but the way they’re delivering it is totally old school and archaic. So, the big idea was to help return the internet back to its original premise, which was around collective intelligence from experts sharing with each other. During this interview, you will learn four things: How the power of communities can help to push boundaries and avoid the risk of so-called echo chambers. Why trust, quality and diversity are essential ingredients for success in creating expert communities that have staying power How switching your approach from being a vitamin to being a painkiller can become the tipping point for your software business How  having a sense of humour and fun helps you get through tough times in a much easier way. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to transform our society from being very transactional into very empathetic. My guest is Rana Gujral, CEO Behavioral Signals Rana Gujral is an entrepreneur, speaker, and investor. He founded TiZE, a cloud software for specialty chemicals in 2014. He was recruited to be a part of the core turnaround team for Cricut Inc. where he built a first of its kind product for the DIY community and helped turn bankruptcy to profitability within a span of 2 years. Rana also held leadership positions at Logitech S.A. and Kronos Inc., where he was responsible for the development of best-in-class products generating billions in revenue and contributed towards several award-winning engineering innovations. He has been awarded the ‘Entrepreneur of the Month’ by CIO Magazine and the ‘US China Pioneer’ Award by IEIE. He has been listed among 8 A.I. Entrepreneurs to Watch in 2019 by INC Magazine and Top 10 Entrepreneurs to follow in 2017 by Huffington Post.  Today he is the CEO of Behavioral Signals, an enterprise software company that delivers a robust and fast evolving emotion AI engine that introduces emotional intelligence into speech recognition technology. And this triggered me, and hence I invited him to my podcast. We explore the challenge with today’s voice technology and what has kept it from reaching its true potential. We discuss a variety of use cases that will create transformative experiences and impact when some of the limitations are taken away. Not only for us individuals, but also the level of business and society at large.  Here are some of his quotes: Behavioral Signals was really driven from this sort of really intrinsic desire to improve voice communications and take it to the next level, whether it's communication happening between two humans or whether it's communication happening between a machine or a human. This is the best utopian experience that matches our human interests. And that's led to the whole voice first design movement. The whole promise was that we are going to take this to the next level, which means we're going to talk to our devices and devices are going to communicate back to us, as humans do. We could use those experiences to replace some of those elements in our livelihoods, and use those as companions. But that hasn't happened. That is why we are actually very rude to voice assistance in general, because we feel that they're beneath us, not because it's a machine, we know it's a machine, of course, it's not a human. But we also feel that, hey, it doesn't have the basic capability to understand how I feel. So, our mission is to really take that interaction to the next level. During this interview, you will learn four things: That solving critical problems is often not about following the right process, but connecting people that are on the same wavelength Why the secret behind growing momentum behind the adaption of your application is in making it human and empathetic How you can exponential grow the impact your solution can create for your customers by capturing intent, rather than the transaction How imagination and your ability to connect the dots into a vision are essential skills to create a remarkable software business See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on technology and process that brings people together to deliver transformative impact. My guest is Greg Silverman, CEO of Concentric Market Since 2010, he has been the CEO of Concentric, a enterprise decision support platform that improves your strategic planning process and your forecasting capabilities. Previously, he was Global Managing Director, Analytics and Valuation, for Interbrand, where he designed the current version of their Brand Valuation methodology and led their global consulting practice. He has also worked in manufacturing, franchising, and retail.  Greg received his BBA in Marketing and Retail from the University of Georgia and his MBA in Management from the J. Mack Robinson College of Business at Georgia State University. He is author of the book, Turning Complexity into Strategic Advantage and published the Interbrand Top 100 Brands Report. Being an avid reader of the Interbrand brand report, this triggered me – and hence I invited Greg to my Podcast. We explore how brands deliver revenue and value, and how a lot of intangible and hard to observe components influence how they remain relevant in a market. We dig into the key role people play in all of this, and what role technology should play to beyond just automation. Here are some of his quotes: On what makes them remarkable: Being a human in this day and age is hard. We have to just see people for their strengths and the fact that none of us are complete enough. And it's been the mission of the company actually to augment people's intelligence to help them be better people, enrich them. Regarding the impact they have: There's still domain expertise. And that matters. You need inspiration. You need creativity. You need to understand the zeitgeist, and having quantifiable tools that help you understand the forward impact of that, has really been our mission.  About their offering, Greg says: ‘Can I forecast the future better than 50%?’ For our forecasts on a weekly basis, the standard we're held to is 95% accuracy. And that doesn't matter if that's weeks in advance, months in advance, and sometimes years in advance -- that has to be the standard because the only way you'll believe a predictive or prescriptive analytics is if it forecasts properly. During this interview, you will learn four things: That you know your software platform is ready to scale when people come to you saying ‘It’s time to fire us because the software is doing everything’ Why when your software is making accurate predictions, you are only halfway in terms of the value you can deliver to your customers That: integrity is not not stealing from your neighbour. It's having a vision and sticking to it when the world doesn't want you to. That everyone in your company at some point will have to face the fear of failure, but more importantly, face the fear of success. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to take our ability to effectively communicate to the next level. My guest is Scott Sandland, Co-founder and CEO of Cyrano AI Scott is among the most well-known hypnotherapists on earth and an accomplished innovator and entrepreneur. He has been actively involved in the development and customization of multiple software platforms focused on continued education and professional networking for over a decade. Scott has 20 years of experience helping clients by using strategic questions and pattern recognition to understand and influence subconscious decision-making processes. Cyrano is built on the idea that these soft skills are inherently teachable, and that doing so will improve human:computer interaction at scale. Applying that knowledge and experience into a neural network to help more people is his driving passion. This inspired me, and hence I invited Scott to my podcast. We explore what’s broken in way we use technology to communicate – and how that is inhibiting us to get global problems (such as teen suicide) under control or effectively transmit our ideas. We also dig into the art of preparing the market to adopt transformative technology and what the secrets to create a software business people keep talking about. Here are some of his quotes: One of the main driving points in the thesis of our company is, most AI tech is about generating correct responses, not a meaningful communication.  A long-standing tenet of mine is the second most valuable thing in the known universe is effective communication. The first is oceans made out of water. We spent a lot of time looking for that. But the second most valuable thing is effectively communicating our ideas.  The most human thing there is talking well, and the fact that for maybe the second time in human history, our defining technology, since the printing press, this era is defined by the ability to transmit ideas better than ever before. During this interview, you will learn four things: Too often we focus the software we build on improving rather than prevention. What if we do the opposite? How to overcome the hurdle of getting people to adopt solutions that deliver results that by far exceed their wildest expectations How to build brand trust and create desire in a market where you are unknown and have no credibility How creating an emotional, visceral vision for the future will help you overcome the difficult periods you’ll to face on your company’s journey. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on what it takes to create innovation that drives positive change. My guest is Neil Sahota, IBM Master Inventor, United Nations (UN) AI subject matter expert, and Professor at UC Irvine. With 20+ years of business experience, Neil works to inspire clients and business partners to foster innovation and develop next generation products/solutions powered by AI. Neil's work experience spans multiple industries including legal services, healthcare, life sciences, retail, travel and transportation, energy and utilities, automotive, telecommunications, media/communication, and government.  Moreover, he is one of the few people selected for IBM's Corporate Service Corps leadership program that pairs leaders with NGOs to perform community-driven economic development projects.  In addition, Neil partners with entrepreneurs to define their products, establish their target markets, and structure their companies. He is a member of several investor groups like the Tech Coast Angels and assists startups with investor funding. Neil also serves as a judge in various startup competitions and mentor in several incubator/accelerator programs and is the author of ‘Owning the AI Revolution.’ I invited Neil to my podcast because of his drive to create meaningful change and social impact through innovation. We explore the myths around making money and creating social good. We dig into the need to change behaviour and remove resistance as a critical component of the innovation process in order to drive the impact and adoption we hope for. And we discuss the fine line around being successful and taking enough risk. Here are some of his quotes: “If you're not trying to disrupt yourself or your organization, someone else will. And I think there's just a lot of opportunities out there. But we're used to thinking about improvement, how do we make something faster, cheaper, less errors, rather than be more transformative and say: ‘How can I actually do this differently?’ We live in a dynamic world, things are always changing, new capabilities are always coming out. How can I do something like different? That's what really drives me.” During this interview, you will learn four things: Why companies that drive positive social impact perform fundamentally better than the ones that don’t Why solving a big problem with your software is only one aspect to success and momentum. It’s ability to change behaviour, buy-in and mindset is the other critical part. How we can deliver more success in driving change is by helping people ask a better first question. That you don’t always want to be a 100% successful. If you’re 100% successful, you’re actually not taking enough risk See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power show what people really think and feel so we can create experiences that matter. My guest is Paul Zak, CEO of Immersion. Paul is a scientist, entrepreneur and author of several books. His newest book is "Trust Factor: The Science of Creating High Performance Companies." Paul’s two decades of research have taken him from the Pentagon to Fortune 50 boardrooms to the rain forest of Papua New Guinea. All this in a quest to understand the neuroscience of human connection, human happiness, and effective teamwork. His academic lab and companies he has started develop and deploy neuroscience technologies to solve real problems faced by real people. Paul is the founding Director of the Center for Neuroeconomics Studies and Professor of Economics, Psychology and Management at Claremont Graduate University. He has degrees in mathematics and economics from San Diego State University, a Ph.D. in economics from University of Pennsylvania, and post-doctoral training in neuroimaging from Harvard. In 2017 he founded Immersion which is on a mission to build a platform that would democratize neuroscience and make everyone of us look like a hero. That inspired me, and hence I invited Paul to my podcast. We explore why so many resources and efforts are wasted because of the challenges we face in understanding what people really think and feel. We discuss what can be when we use technology to augment people in understanding these experiences and how that helps to create better products, better services and high-performing organizations. Here are some of his quotes: 80% of movies out of Hollywood lose money. Last year, Netflix spent almost $10 billion, creating content that did not hit strong enough to warrant a second season. So how do we not know at this stage of humanity if a movie is going to be great or not, or if a series on Netflix will be great or not.  That's a lot of effort put into content that isn't creating real value for humans.  It's a lot of wasted energy and focus. What we've done is we created technology, a small wearable, like an apple watch or Samsung (although we can take signal from all those things), and understand what your brain really loves and what frustrates you, and do that with really high frequency. You can see exactly what brains are doing in real time. So, you can pivot, you can audit what you've done in the past, and you can create higher impact experiences. During this interview, you will learn three things: How to create better products and experiences if we stop asking, and instead using technology to get unbiased feedback from people. What exponential impacts we can create when we not only know what people really care about, but actually be equipped to adjust instantly to give them experiences they really care about  Why more data is not always better to create results that impact.  See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on the heroics and entrepreneurship we have witnessed in the past three months of the pandemic. My guest is Vinnie Mirchandani. Vinnie has become a regular guest on my podcast. In fact, it was only 7 months ago where we discussed ‘a decade in review’. He’s the founder of Deal Architect - a Technology strategy and negotiation firm listed as a leading "boutique" by the Black Book of Outsourcing. Earlier in his career he had various technology consulting roles at PwC in the US, Europe and Asia, and worked as an industry analyst at Gartner.  He wrote various books about the evolution and future of enterprise software, amongst which Silicon Collar, The New Polymath, The New Technology Elite and SAP Nation 1.0, 2.0 and 3.0. Other than that he’s an inspiring blogger and always curious about innovation. In fact, he’s recently conducted close to 50 interviews with entrepreneurs and change-makers from around the world about how they stepped up to make a difference in the global pandemic. I had the honor to be featured in one these interviews as well where I shared various examples from different industries and countries. And that’s exactly that triggered me to invite him again to my podcast. We explore some of the most inspiring examples Vinnie uncovered and what we can learn from this in terms of leadership, innovation, entrepreneurship, and our ability to drive meaningful change. Here are some of his quotes: As the pandemic was starting to hit the US, we had heard about some of the innovations in Asia and Europe. We were starting to hear about US healthcare heroics, in the media, but I was also starting to hear of a lot of business heroics. Either scaling up or scaling down or innovating quickly or pivoting quickly, has required heroics. I was so glad to talk to these executives because the media is not giving them much attention. The media is so focused on the negative stories that unfortunately, these business executives are not getting enough attention. I wanted to get their word out on all the things that they're doing which deserve to be saluted. During this interview, you will learn three things: How to pivot 180 degree overnight and turn a 90% drop in revenue back into growth again. That the art of creating momentum is about two things: relevancy and creating a sense of urgency. Let’s not forget this after the pandemic – it’s what marketing should be all about. The key is to not just try and keep selling what you had in the bag in January. The world has turned upside down since.  That opportunities for innovation are plentiful, and every executive everywhere needs help We just need to establish an eye for it and be willing to work with them.  See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to enable us to achieve results and grow in ways we’d not be able to achieve on our own. My guest is Gina Bianchini, CEO of Mighthy Networks. Gina Bianchini is an American entrepreneur and investor. Before Mighty Networks, she was CEO of Ning, which she co-founded with Marc Andreessen. Under her leadership, Ning grew to 100 million people in 300,000 active social networks across subcultures, professional networks, entertainment, politics, and education. In addition to Mighty Networks, Gina serves as a board director of TEGNA a $3 billion broadcast and digital media company, and served as a board director of Scripps Networks, an $12 billion public company which owns HGTV, The Food Network, and The Travel Channel that merged with Discovery Communications in 2018. Gina has been featured on the cover of Fortune and Fast Company and in Wired, Vanity Fair, Bloomberg, and The New York Times. She has appeared on Charlie Rose, CNBC, and CNN. She grew up in Cupertino, California, graduated with honors from Stanford University, started her career in the nascent High Technology Group at Goldman, Sachs & Co., and received her M.B.A from Stanford Business School. Her mission at Mighty Networks is to usher in a new era of creative business built on community. And that inspired me, and hence I invited her to my podcast. We explore the challenge in the market where the world seems to be more targeting audiences, rather than creating communities. We dig deeper into the opportunity for any business to enable your customers to reach much bigger goals and stretch in ways that just are not possible operating on their own. Here are some of her quotes: When we see people who are successful in bringing people together and creating just an important experience in their lives, mastering something interesting, mastering something important together, it's incredibly gratifying. What makes what we do so much fun is that it really is who we are as people to want to come together and software and digital technologies have such power to connect. But you know, so far they've been used in many cases to create even more isolation. The best way to navigate uncertainty and rapidly changing environments is through being a member of a community, but again, not an audience, a community. That we're all sharing and contributing our stories, our experiences, and our ideas. And when we can do that, we get to make the rules together. During this interview, you will learn three things: That people don’t really need more stuff – but absolutely need more connection, and more opportunities to learn and get better.  How, by creating an online community you not only help your customers, but it also enables you to be much more tuned in with them to get feedback, learn,… and ideas How building communities as a software business enables you to be more ambitious  See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to transform how we manage and deliver projects. My guest is Gregory Stoos, CEO of Planless. Gregory has over 15 years of experience in entrepreneurship and managing positions. Besides founding Planless, he also co-founded Apperativ, a new generation software development company. Prior to that he’s been responsible for building top-level and disruptive products in the technology world or the marketing and advertising space. The red-thread throughout his career has been ‘projects’. No matter if he worked for a creative agency or a technology company, managing and planning projects was front and center. And that sparked the big idea behind his latest company Planless, which he founded September 2017. Planless is on a mission to help project teams focus on working the plan, instead of planning the work.  And this inspired me, and hence invited Gregory to my podcast. We explore the productivity issue so many project teams suffer from around the world and that results in not being able to deliver work on time, or not at the expected quality. We discuss what’s broken, and why rethinking how we manage projects is the only way to break free from this problem.  Here are some of his quotes: The big idea is that project management tools are all more or less the same. And there is one big issue in actual solutions is that planning work, allocating resources and managing people's workloads is still done manually in all these tools and is very time consuming and very inefficient. I'd like to say that planning is humanly impossible. Basically, it is teams executing the work that self-organize themselves, and lose a lot of time doing it. And most of the time, we see that they are not capable of delivering work on time or not with the quality that was expected. In this particular industry, everybody thinks really a lot about return on investment, right? That's the main focus about hiring marketing agencies. You want to invest a dollar and get three, four or five out. The thing is, what about the ROI of people? What if you could just increase your productivity by 30, 40, or 50%? During this interview, you will learn four things: How we can deliver more transformative change by stepping away from the problem, see the big picture and then rethink the foundational concepts Why agile is both a blessing and a curse That too often it’s not the technology that’s the issue to create value and momentum, it’s mindset and behaviour of people.  Why we should aim to get attention from the market before they can get the product. It validates whether you are on to something big and with that everyone benefits. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation around voice automation that has the power to connect with your customers in seconds. My guest is Ricardo Garcia-Amaya, Co-founder and CEO of VOIQ. Ricardo is a YCombinator alumnus and was recently recognized as a Silicon Valley Top Diverse Tech 40 Under 40. He has an MBA from NYU Stern School of Business, and an undergraduate degree in Politics from NYU. Ricardo is an Aspen Institute Innovator Fellow as well as an NYU Stern Berkley Center for Innovation fellow. In 2017 he founded VOIQ. VOIQ empowers companies to use human-like AI VoiceBots for highly personalized conversations with their customers and prospects over the phone. This triggered me, and hence I invited Ricardo to my podcast. We explore the power of actually speaking with people, but how cost and scale challenges hold us back from maximizing its use. We then dive into how to overcome this challenge, what use-cases are ideally suited and what needs to be done differently to execute in a remarkable way.  Here are some of his quotes: I helped a friend run for mayor Providence, Rhode Island, the capital of the state of Rhode Island. And I helped them set up the technology specifically for his campaign in terms of virtual call centres. So how to get people out to vote, how to on the fundraising side as well, in that, looking at that technology at that time, I realized that nothing has changed in 10 years. So I said, you know, this is really this technology needs a big shift. The origination part of the idea was just how difficult it is. Triggered by the fact that in a political campaign you need volunteers, you need to source volunteers to make calls on behalf of the candidate. Why is it so human capital intensive to carry out these simple calls? So, how can we create these small conversations and gather answer specific questions through the phone? That's what sparked the process of creating VOIQ. During this interview, you will learn three things: How you can transform a service that’s not been changed in decades by combining ideas from different industries. How can you keep increasing scale and quality by creating an automated loop of listening, learning and optimizing. How to stay relevant in a world where the half-time of your product is months not years. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to give us memorable experiences without having to give up our privacy. My guest is Ofer Tziperman, CEO Anagog He has 20 years’ experience as an entrepreneur and leader of High Tech private and public companies. He served as the CEO of OTI, a leading developer of  NFC-based payment solutions and as the CEO of Parx, a provider of on-street parking payment solutions. In 2000 Ofer co-founded LocatioNet Systems, a pioneer in the Location-Based Services market. In 2001 the World Economic Forum awarded him in Davos as ‘Technology Pioneer’. Ofer has an LLB Law degree from Tel-Aviv University. Today Ofer leverages his technology and management experience to drive Anagog’s long term success. Anagog is the developer of JedAI - a patented edge-AI technology that solves the conflicting dilemma of deeply understanding your customers behaviour, create moments of surprise and delight, all without harming their privacy. This inspired me, and hence I invited Ofer to my podcast. We explore the ever growing need for better experiences and the problems this creates around our privacy: everything we do is tracked and stored somewhere without being in control of it. We discuss the technology answers to this so that we can have the best of all worlds: Better experiences, more surprise and delight, without sharing anything. We also dig into how remarkable products often are the result of many pivots – and what leaders need to do different in order to succeed. Here are some of his quotes: ‘Everybody trying to understand us, based on our online or digital life. And while 80% of the time we're actually spending in the real world. And we have full life in the real world. But it looks like the new technology is only trying to focus on what we are doing online. It looks like everybody in the attempt of trying to understand us in a more personal way. They forgot that we have private Life. We all feel a little bit uncomfortable with the question: “what exactly does Google know about me, or Apple, or Facebook? And at some point, some of us actually gave up. We are actually trying to roll it back and to say, “guys, there is an option that only our phone will know everything about you, and it will never leave your phone.” So, in a way, we try to change everything upside down.’ During this interview, you will learn four things: That a major opportunity to truly understand your ideal customer is found in understanding what they do ‘off-line’ Why transformation starts when we ask ourselves propelling questions that combine both a bold aspiration with a significant constraint How we can make our solutions memorable by focusing less on fixing gaps, and more on creating peaks i.e. moments of surprise and delight. That opportunity starts when you manage to do something which is very difficult i.e. when others are not able to do that. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to enable business around the globe to leverage the world-changing potential of their data. My guest is Herman Heyns, CEO of Anmut Herman is an experienced professional with nearly 30 years experience in Finance, Technology, Data & Analytics and Value Management. He was a former lead partner at Accenture, KPMG and EY.  In 2018, he founded Anmut together with Professor Andy Neely, Pro-Vice-Chancellor at Cambridge University. The company was started to solve a big problem. They saw the world-changing potential of data being lost because most organisations don’t understand the real value of it. They set up Anmut to value data. They do so by translating the intangible idea of data into an asset business can better manage and with that earn higher returns on their data investments and ultimately drive more change. Doing so, Anmut democratises the value of data, for all those businesses that aren’t Amazon, Alphabet, Apple, Netflix or Microsoft. This inspired me, and hence I invited Herman to my podcast. We explore the opportunity many organizations leave unexplored by not treating their data like they treat their physical or financial assets. We dig into why that is the case and what we can do about it to create a sizable advantage. We also discuss Herman’s POV and experience in what it takes to create a software business worth making a remark about.  Here are some of his quotes: How we do business can be a lot more gracious. How we solve business problems can be a lot more elegant and actually better for all stakeholders, not just for the investor. Thinking differently about how we solve business problems has, can create an enormous amount of value. It became apparent to me that the vast majority of organizations talk about data being very important, but they don't actually look at it as an asset. In other words, they don't apply the same disciplines, they were to their physical or financial assets. Because they're not actually putting the performance measures in place to look at the data as an asset and reward people for looking at it responsibly, they miss an enormous amount of their value potential. For some companies the value of their data is more than 50% of the total value of the company. So not looking at that asset you’re leaving an enormous amount of value on the table. During this interview, you will learn three things: That we leave lot of value locked up because we don’t use the power of technology enough to enable our customers to connect the dots How we can help our customers create transformative change by helping them to make small changes to the human behaviour of their employees Why our potential as a software business is often undermined because we don’t fully understand ourselves what value we deliver to our customers  See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to help us all feel 'in our zone' more quickly at work. My guest is Dr. Shama Rahman, CEO of NeuroCreate Dr. Shama Rahman is an accomplished musician, vocalist, songwriter, with a PhD in philosophy, neuroscience and complexity. In December 2017 she founded Neurocreate – a startup at the junction of AI, Neuroscience and cognition. It was founded around the vision that peak performance is not just for highly trained elites, but within reach for all of us.  It’s on a mission to creating a positive and symbiotic relationship with technology which enables us to be more mentally productive, creative, and flexible.  This inspired me, and hence I invited Shama to my podcast. I think we can all agree that soft skills such as creativity and problem solving are becoming more and more important today. That’s a blessing if those skills come natural to you – but what if they don’t. As such we explore how technology can help and give us all that advantage. We discuss the journey from the moment that sparked the idea for this innovation, and the lessons learned along the way.  Here are some of her quotes: We are trying to get you to this peak performance mental state code flow, but by training you to think more creatively. We're doing this using a mixture of AI, because of its ability to be interactive, and obviously the pattern detection that it has, but in a very symbiotic design that actually encompasses the neuroscience of creativity. I don't think anybody is not creative. I think everybody's creative. I think it's just a skill. Or another way of putting it: it's a muscle that you use. It's all like practices, tools, techniques. And so all we're doing is we're digitizing things that people are doing already, but in a way where the AI allows you to look at things beyond your normal perspectives During this interview, you will learn three things: How real value can be created by removing people’s blind spots and unconscious biases. Why 70% of innovation fails because we’re prototyping the wrong thing – we’re barking down the wrong tree That you can create compelling advantage – advantage people talk about by going specific and niche i.e. knowing exactly for who’s it for, and what’s it for. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to enables banks of any size grow meaningful and trust-led relationships with their customers in a world that’s increasingly digital. My guest is Zor Gorelov, Co-founder and CEO of Kasisto Zor Gorelov has over 20 years of experience in the software industry. He was the co-founder and CEO of SpeechCycle, a market leader in cloud-based contact center optimization solutions for the telco market. SpeechCycle was acquired by Synchronoss Technologies (SNCR). Before that, Zor founded and ran BuzzCompany.com, a provider of enterprise collaboration and messaging software, which was acquired by Multex.com (MLTX). He has held multiple engineering and product management positions at Microsoft and Computron Software. His interest in speech and natural language technologies dates back to the early 90’s when he worked at Bell Labs. And this is where his latest company comes in: Kasisto. The company was founded around the mission to create technology that gives financial institutions the power to produce Humanizing Digital Experiences that build valuable relationships.  This triggered me, and hence I invited Zor to my podcast. We explore the challenges banks face as their relationship with their customers becomes very transactional and what needs to be done differently to continue to grow valuable and engaging relationships. We also discuss Zor’s vision to create a software business that’s worth making a remark about. Here are some of his quotes: Our long-term belief that the conversational user interface is the most natural, most intuitive way for consumers to interact with computers. The vision of the company is to be able to enable better financial decision making using conversational AI. The idea is to democratize financial services. And make sure that everybody gets the best possible advice. We believe it is so important because as consumers shift to digital, the relationship between banks and their customers become very transactional. People go in and check their balances, pay their bill, look up some transactions, and then they move on. And the whole concept about, humanizing that experience is to add intelligent conversational systems that can help the consumers better understand and better manage their money, but also help banks better engage those users on the channels as well. During this interview, you will learn three things: Why designing our software solutions for trust is underrated – consequently more often than not, trust erodes, rather than increases. How we can create human/machine combos that deliver value larger than the sum of its components. That true value is not coming from replacing an old function with a new gimmick. It comes from creating net new experiences – enabling things that users are not able to do already. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that is transforming the way we rent residential property by shifting the focus to the needs of the tenant, not the agent. My guest is Mayank Mathur, CEO of Avasa.ai Mayank Mathur is a technology entrepreneur with over 15 years experience in the industry. He co-founded a capital markets technology startup in India, developing trading platforms and blockchain solutions for brokers, banks, exchanges, and other financial institutions based globally. Mayank is an ex-Technology banker having spent about 9 years advising global technology companies on M&A, and equity / debt fund raising. His current PropTech venture in London (UK) is focused on simplifying the home search experience for residential tenants. The way he’s doing this inspired me, hence I invited him to be a guest on my podcast: We explore how and why process of renting real estate has effectively not changed in the last 100 years – and what enormous waste, stress and financial drain this leads to for everyone in the process – and even beyond. We discuss how Mayank is creating a new category and what his view on what it takes to become a remarkable software business.  Here are some of his quotes: The big idea is that tenants, residential tenants today are wasting a lot of time and energy on home search. We want to reduce that time to less than 10 hours, make sure that all of these tenants are super relaxed during that process after they are starting a new chapter in their life. It has to come in a very relaxed manner rather than them being hassled about it or them being totally stressed out about it. Historically, there has been no player in the market that looks after the interests of the residential tenants We choose a business model which is centered around: How do we ensure we earn some money working with the tenants, but we don't want to completely or at all displace the other side of the equation because there is an important role that estate agents play. The estate agents actually absolutely love us. They basically like us because a we bring what's called in the industry as hot leads. During this interview, you will learn four things: How you can identify underserved markets and create a new category by analysing existing markets and approach the problem from the ‘other end’ How to stick to your guns and play the infinite game in the early stage of your business when short-term ‘low-hanging fruit’ type opportunities are luring.  How to create a well-functioning funnel by giving partners what you have in abundance – creating win-win situations. That innovating the business model is probably even more important than innovating the product. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to solve the demand/supply gap in the accounting industry. My guest is Enrico Palmerino, CEO of Botkeeper. Enrico’s background has been in automation, decision trees, and accounting with a triple major from Babson College in Quantitative Methods, Entrepreneurship, and Strategic Management. While in college he co-founded ThinkLite which automated lighting analysis, design, and manufacturing. ThinkLite grew from dorm room to 46 on Inc's 500 List. A a result of that, Enrico was ranked 2nd among America's Top 25 Entrepreneurs Under 25 by Bloomberg Businessweek. After successfully exiting ThinkLite, he invested in a small accounting firm, joining as the company's Managing Director, and helped grow it from 7 to 40 people in the 3 years. Beyond this he advises, consults and invests in several startups. Botkeeper caught my eye by its claim to create the future of bookkeeping, and this triggered me to invite Enrico to my podcast. We explore what’s inhibiting the accounting industry to transform, and why the combo of blending tech and people in the right way is the secret to a better future. We also discuss Enrico’s vision to what it takes to build a remarkable software business. Here are some of his quotes: There are two big problems that we're trying to solve in the accounting space: The one being, just there's a major shortage of people to do the work. The huge supply demand gap and by the numbers, at least in the US, you got exponentially more businesses forming year over year. And then if that wasn't bad enough, the other challenge you have is in many industries there's been this over amplification of all these little micro niche apps for the accounting sector. All those apps don't talk to each other, which means more siloed data sets that require more manual entry, and an unpleasant experience. So the big problem we're trying to solve is two things. It's, how do we automate as much of the basic pre accounting or compliance accounting and bookkeeping work? And then how do we consolidate the app stack [to] free up the limited supply of accountants that are out there, to do more critical thinking, consulting, advisory, and complex accounting. During this interview, you will learn three things: How, by looking at the big picture “app-stack” of our ideal customers we can find major opportunities for remarkable productivity improvements That to solve the shrinking workforce problem we see in many industries we need to approach the problem from a different angle to really solve it. How to orchestrate 3x growth in a market of “Late Adopters” by creating a pull effect.  See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on how to architect a tech-company that delivers sustainable transformative impact to its customers, society and the business at large. My guest is Hugo Spowers, Chief engineer and founder of Riversimple. Hugo is an Oxford University trained engineer and entrepreneur. His first business was in motorsport, designing and building racing cars and restoring historic racing cars. He left motorsport for environmental reasons and set up OScar Automotive in 2001 (which became Riversimple in 2007) on the basis that a step change in automotive technology is both essential and possible. Hugo is responsible for all technical aspects of the cars and for the architecture of the business itself. He is considered a thought leader on the Circular Economy. At the Real Innovation Awards in October 2019 hosted by the London Business School, Hugo was awarded the George Bernard Shaw Unreasonable Person Award “for someone who has shown enormous tenacity and stubbornness in pursuing an idea despite the difficulties encountered along the way”. This inspired me, and hence I invited Hugo to my podcast. We explore what it takes to drive remarkable transformation in a market through technology and how it is possible to design a business that delivers environmental, social as well as financial returns without it being in conflict.   Here are some of his quotes: “I'm interested in the big picture because that's where I think the real breakthroughs lie. I set the company up to really make a step change in the environmental impact of personal transport. I assumed that the future for environmentally sustainable cars was better batteries, and that requires big budgets, big labs, basic science, not my sort of field at all. And after about six months, I found out about hydrogen fuel cells. And I realized that the breakthrough is hydrogen fuel cells was not through making better fuel cells. The breakthrough is in building a different sort of car. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to unlock the hidden value inside unstructured data and with that take grow the value we can deliver. My guest is Adam Carte, CEO of Luminoso Adam previously served in a number of C-level positions. As the CEO of Cadre Proppants, a mining company, where he doubled revenues doubled. As the COO of Niotan, Inc. a chemical manufacturer. And as the CFO of The Trigen Companies, an energy company, where he led the turnaround and doubled profits, and doubled its equity value in less than three years.  He also has been an Operating Partner to Denham Capital Management, and a founding member and Partner of Fairlead Advisors. At Fairlead, Adam has led negotiations for acquisitions, divestitures, equity and debt financings, strategic partnerships, licensing agreements, and company restructurings for over 20 different companies across a broad range of industries. Today Adam is the CEO of Luminoso, where he leads the company’s efforts in building products that turn conversational text data into business-critical insights. This triggered me and led me to invite Adam to be a guest on my podcast. We explore the opportunities that arise when you look at the abundance of unstructured data we have at our disposal, but hardly get value from. We dig into the inhibitors to unlock that value and how, by democratizing it, this allows companies of any size to explore value scenarios previously unattainable.   Here are some of his quotes: The challenge that we faced early on was: Unstructured text is everywhere. Unstructured text is in everything that humans do. Usually it’s survey data or customer tickets, and they [businesses] need some way to analyze it and they don't have it. The traditional way to solve that problem would be to go find a sophisticated data science team, build a supervised model, which takes a number of months. And then you can start to get insights from that data. But most people don't have that sort of time. During this interview, you will learn three things: Why it’s key to start paying attention the fact the real gold in your business software solution is the data, not the process or the transactions you manage  That just because getting answers from data is complex doesn’t mean it needs to be the job of data-scientists. What if you’d democratized that thought and start addressing a much larger audience? How to stand out in a dense market which is loaded with hype – How do you cut through the noise and reasonate? See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on the art of product innovation and my guest is Dr. Teresa Jurgens Kowal, author of The Innovation Anwer Book and president of Global NP Solutions. Teresa is a strategic innovation provider. She is an accomplished visionary and results-oriented professional with extensive industry experience from creative research to effective portfolio management through stream-lined new product development processes.  Prior to founding Global NP Solutions, Dr. Jurgens-Kowal acquired over 12 years of experience in leadership and management positions with ExxonMobil Chemical Company and a total of 16 years as a practicing Chemical Engineer. She has extensive experience leading successful teams, managing the product development life cycle, and defining the portfolio strategy.  Our joint passion for innovation and new product development let me to invite Teresa to my podcast. We explore the misconceptions about innovation, why many organizations are challenged to deliver innovation worth making a remark about, and what to do to remove the roadblocks. Here are some of her quotes: The word innovation is largely overused. And my personal definition of innovation is bringing something new to customers that deliver value to them. And that might be new technology. It might be an old technology introduced to a new market, or it might be a different combination of things. All of that starts with having a strategy. And there are several levels to strategy. Most organizations, companies, firms have a corporate strategy, which is tied around growth goals, geographical expansion, those kind of things. 60 to 70% of CEOs put innovation as a top five priority. On the flip side, 60 to 70% of CEOs do not think that their organizations are innovative During this interview, you will learn three things: That innovation is not defined by what you think, but by what your customers experience Why our obsession with our direct competition is causing the biggest conflict in the potential success of innovation. How one can avoid being disrupted by paying close attention to what’s going on in tangential industries as much as your own industry. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to takes our ability to make critical decisions to a completely new level. My guest is Graham Mills, Co-founder and Managing Director of techspert.io. Graham is a scientist by training. He completed his PhD in pancreatic cancer chemoresistance at the University of Cambridge, having further worked scientifically in R&D at Genentech and Avidity Biosciences. His commercial experience comes from roles in venture capital at both Abingworth and Johnson & Johnson’s corporate venture fund, all of which preceded his most entrepreneurial endeavours, both as co-founder of smoking cessation startup Abdicare, followed by Biotechspert, which has evolved today into techspert.io. techspert.io was born out of the frustration with the challenges in connecting to the right experts at the right time. Current solutions on the market have evolved based on decades old principles, closed networks and manual subjective matching - which make it error-prone, biased, slow and highly costly. techspert.io was founded to solve this – and their approach inspired me, hence I invited Graham to my podcast. We explore what why our ability to make better more informed decisions on the topics that really matter needs a complete overhaul, and how this can spark competitive advantage. We also dig deeper into the question: What’s the secret to create a remarkable software business. Here are some of his quotes: “We were setup about three years ago, really recognizing that, first of all knowledge, in many ways is how companies stay competitive and make some of the most important decisions around the world today, really access to high quality knowledge on demand. Yet, while we realized a huge importance of this knowledge exchange and access, the way through which companies were identifying and accessing it felt like it was designed in the 90s and remained there. The way people currently go about solving these issues is one, they ask someone in their company, and if not, then they either pay a lot to a consultancy to go away and do an eight week project, or they just Google it. The challenges when you're Googling, the information you look at it's probably because someone is paid to be the top of Google SEO and that's not necessarily the right insight for your type of product and your type of company.  During this interview, you will learn three things: How one way to grow value and defensible differentiation is to focus on quality and objectivity over volume and bias. Why focusing on playing the infinite game is going to bring you further than trying to win the short-term game. That growing your empathy skill is key to deliver remarkable value – not only understanding the ‘pain point’, but also deeply understand how your customer feels, what they care about, and what powers they have to deal with. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to transform the way executive assistants can support their executives through courageous help and ambitious growth like never before. My guest is Paige McPheely, Co-founder and CEO of Base. In 2013 she co-founded 33Vincent, an executive assistant service that matches busy executives with experienced and top-quality EAs. As the company grew, she got frustrated that there were no tools built for the unique workflow of EAs. That’s where she started to imagine how much more impactful a talented EA could be with the right setup. This led her to found Base in 2018, with the goal of solving this problem for EAs everywhere. This inspired me, and hence I invited Paige to my podcast. We explore the challenge executives and their assistants face to optimally work together: inadequate technology, manual processes, communication inefficiencies, competing priorities, and so on.   Here are some of her quotes: We were seeing more and more frequently that entrepreneurs and people even in large businesses didn't necessarily want someone sitting outside of their office. They just needed some fractional, very focused support. We began to run into a series of roadblocks for a number of different reasons. But I'd trace it all back to the fact that there's no standard, either definition, or process on how to become an executive assistant, and how to work with an executive assistant. We think of assistance as this luxury. That you can only work with an assistant once you've achieved a certain level in your career. So, our big idea behind that is to completely debunk that. That if you are a high performer of any capacity, you have to have at least some access to an assistant.. We actually believe it helps us to go faster. It's increasing our velocity, and it's maximizing our impact. During this interview, you will learn three things: How you can create your own category and transform decades old approaches by taking a 30000 ft view and ask some critical (but simple) questions That you have an opportunity to create your own ground swell, by leveraging abundance Why the way you make a difference is not a matter of working harder, but by understanding your super powers and use those smarter. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to achieve 9+ satisfaction rating with any of your customers. My guest is Roland Hallebeek, CEO of Scotty Technologies. Roland has been in communication all his life. He was the vice president of Telecom and Media at Capgemini (2001-2011), headed up various data driven start-up initiatives between 2013 and 2016, led European AI Customer Engagement Management at IPsoft (2017), and ran the Global Digital & Cognitive AI centre at EPAM systems (2018).  In 2018 he founded both Cognitive affairs and Scotty Technologies two companies centered around the same mission to take Customer Contact Automation to the next level by making it simpler, smoother, more scalable, highly predictable from a cost perspective, and most of all – more human.  This triggered me, hence I invited Roland to be a guest on my podcast. We explore what’s broken in the world of Digital Transformation, why many companies focus on solving the wrong problem, and what could be an alternative way to approach it in order to get far better results for both the customer as well as the business. We also explore Rolands’s approach to building a remarkable software business. Here are some of his quotes: “People are talking about digital transformation, customer journeys, customer experiences. All big words, big projects and initiatives, but very often not very clearly defined in so what does it do for your customers or how do your customers behave? We saw many initiatives where people were focusing on chatbots, so automating chats. What we also saw is that a lot of the voice so people calling was being outsourced to low cost countries or to overflow parties. So basically, moving away from your core processes in your company. But if you look at the numbers in Western Europe, your see that less than 5% of all customer contacts is actually chat, and voice is actually way over 50%.  So, way over 50% you outsource, you giveaway to other parties to handle it for you, and all those efforts on chats is basically solving less than 5% of the complexity and volume….” During this interview, you will learn three things: Why it’s critical to take a big picture view and challenge yourself whether the problem you solve with your software business is the most valuable problem, and not just an interesting problem. Why very often you get exponentially better results if you aim for a symbioses of humans and 60-80% automation, rather than plane 100% automation. That remarkable things happen when you start off with a clear vision, hire a team of linchpins – people that can deliver 10x – and then organize around a framework focused on value and defensible differentiation. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to transform the way we can mobilize and leverage the power of advocates, and my guest is Mark Organ, Founder and Executive Chairman at Influitive. Mark is an entrepreneurial go-to-market specialist; a CEO with a focus on sales, marketing and business development. His greatest professional passions include creating new billion-dollar categories in technology and developing new leaders. Today he’s helping CEOs achieve their full potential in their businesses and their lives. Mark founded 6 companies, amongst which Eloqua (acquired by Oracle), raised more than 15 rounds of financing, helped a lot of people realize their dreams, and got specialized in creating cultures that are a competitive advantage. He’s also the author of the book “The Messenger is the Message.” In September 2010 he founded Influitive based on the idea that the most successful sales and marketing comes from advocates. That inspired me, and hence I invited Mark to my podcast. We explore the challenge many software businesses have in getting customers to reference them, how that’s driving everyone crazy, and what needs to change approach-wise, to solve that. We also dig deep into Mark’s experience in creating new categories that deliver remarkable impact. Here are some of his quotes: “What I realized, working at Eloqua, was how important it was to have your customers doing more of the work for you, more of the sales and marketing work especially. When you have multiple referrals and references and case studies and all these things, the sales cycle would go down by like +90%. We'd have these deals closing in four days, instead of the usual four months, because there's a ton of advocacy over it. Sales cycle is critical. Where most of the cash flow is tied up in a software company is in ‘people who are not able to make a decision.’ And the best way to get people to make a decision is to surround them with great relevant people who are all saying how great a company is, how great the product is, and how great the people are.” During this interview, you will learn three things: How the best innovation is created if you embrace curiosity and dare to bring in ideas and people from totally different domains Why you should fall in love with your target market, instead of your product, in order to create an impact that turns customers into advocates.  That focusing your time on turning your advocates into superheroes is the secret that will ultimately turn you into a superhero. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that transforms the way businesses can leverage messaging to make communication with customers more meaningful. My guest is Rebecca Clyde, Co-founder and CEO of Botco.ai Rebecca is an entrepreneur pioneering AI-driven chatbot technology. She’s recognized as "35 Entrepreneurs 35 and Younger"​ by the Arizona Republic and named Most Admired Leader by the Phoenix Business Journal in 2018.  Most of her career she’s been in marketing where she drove business growth through creative and innovative communication strategies. Her skills lie in recognizing market trends, multi-cultural nuances and uncovering customer needs. This sparked the idea to co-found Botco.ai. Botco.ai is founded on the idea that brands are leaving money on the table through their inability to avoid significant time delays in answering questions from prospective customers. As businesses we haven’t figured out how to make ourselves accessible through messaging in a way that’s meaningful and that can scale.  This triggered me, and hence I invited Rebecca to my podcast. We discuss the effects of the growing mismatch in what customers have come to expect, and what businesses are able to provide when it comes to the way we communicate. We also discuss the journey Rebecca went through from idea to driving remarkable results – and the lessons she learned along the way.  Here are some of her quotes: We've moved into this on demand economy. Everything has become instant, and 24/7. Unfortunately, businesses have struggled to really keep up with that on-demand experience that customers expect today. If you look at the buyer journey […] you may have questions along the way as you're trying to ask questions. And today, it's very slow to get those answers, you're going to be playing phone tag, you're going to be emailing back and forth to get those answers and probably feeling very frustrated by the time you get all the information you need to make a decision. This is no longer acceptable for customers. 73% of customers require, and this is for business and consumer buyers, instant engagement in order to make a buying decision about your company. And if you can't instantly answer them, they will go to whoever else has the fastest answer. During this interview, you will learn three things: Why true impact is created if, with your solution, you can redefine the tech/human symbiosis i.e. the different role humans can play in the process to create value.  What benefits you’ll get if you thoroughly test the viability of your idea before writing a line of code.  The momentum that sparks once you make bets on being highly specialized and focus on the ‘non-obvious’ (underserved) markets.  See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to grow customer trust by bridging the growing gap between the online and offline world. My guest is Gregg Johnson, CEO of Invoca. Gregg is a seasoned SaaS executive with a passion for building and bringing to market products in emerging categories. He led Salesforce Marketing Cloud’s social marketing product line, where he integrated $1 billion of M&A investments into the Salesforce product portfolio. Prior to that he drove product strategy and development for Salesforce Chatter, helping define the category of enterprise social networking. Earlier in his career, Gregg was a consultant at Boston Consulting Group and worked in sales, marketing and product roles at several startups. He graduated from Stanford University and holds a Master’s degree from Johns Hopkins School of Advanced International Studies and an MBA from the Wharton School of Business. Gregg joined Invoca as CEO in 2017 and under his leadership, the company has experienced multiple X growth. In 2019, The Software Report ranked Gregg to be #3 on the list of Top 25 Growth Leaders. Meanwhile Invoca won multiple industry awards such as “Best Call Tracking Platform Award”, “Artificial Intelligence Excellence Award”, and the “Hot Vendor Award” in conversational intelligence. This triggered me, and hence I invited Gregg to my podcast. (Note: we recorded this podcast in February 2020, just as the Coronavirus pandemic was starting to sweep through Europe and North America.) We explore the growing challenge for many brands to live up to their customers’ expectations and grow trust in a world that’s increasingly digital, but where human interaction is a critical component as well. We also discuss Gregg’s experiences in successfully scaling his company while growing their ability to help their customers make a meaningful difference. Here are some of his quotes: The problem with more complex products and services is oftentimes people start the purchase journey in digital, but they end up getting consultative advice as part of the buying process. The problem for a marketer is: once you escalate out of the digital channel to these human to human conversational channels, typically marketers haven't been able to understand the impact of their marketing investments on that human to human conversation. As I like to say: if you have your best friend, and you tell them all your secrets and the things that you're really worried about in life, and then two weeks later, they show up, and they don't remember any of that information, they're probably not going to be your best friend for very long. So really, what we do from a technology point of view is trying to help bridge that gap between what happens in the digital world and then what happens in the conversational interactions between a consumer and the representatives of a brand. During this interview, you will learn four things: That a critical to way to look at you company is not only how you are solving a meaningful problem for your customers, but also how your customers perceive you as a company. How to accelerate momentum by smartly adjusting make, buy partner decisions based on different market conditions and where you are in your product market fit life-cycle How to use communication as a weapon to grow alignment, motivation and trust inside your business. Mastering this will give you surprising insights and levels of engagement. That the biggest tailwind you can have is with customers that are excited about what you have done for them and their business. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on the need to clearly define Artificial Intelligence so we can use it to its full potential in our strides to improve the well-being of people. My guest is Prof. Dr. Dagmar Monett, Professor of Computer Science, Berlin School of Economics and Law. Professor Dagmar Monett has more than 30 years of research and teaching experience. She’s the co-Founder of the Artificial General Intelligence Sentinel Initiative, AGISI.org, which is "dedicated to understanding intelligence in order to build beneficial AI and risk/benefit analysis tools to monitor the social and economic consequences of AI to help improve the well-being of all humanity." She’s also the co-Founder of the Competence Center Digitalization at the Berlin School of Economics and Law. At this moment she’s focusing on Artificial Intelligence, Robotics, Software Engineering methods and techniques, and Computer Science education.  The mission behind AGISI.org is this: ‘To make giant leaps in Artificial Intelligence research in order to change the world for the better.’ That triggered me, and hence I invited Professor Monett to my podcast. We explore why it is so key to have clear definitions for Artificial Intelligence – and how that helps drive the innovation we are hoping for.  Here are some of her quotes: We were seeing that people were concerned about how defining AI is essential for bringing in the field forward, but also why we don't have a definition till now where everybody agrees upon. There is a lot that we unconsciously assume about defining concepts that people don't understand well. So our goal is to bring clarity and understanding in this area and specially in defining artificial intelligence.  We want to understand intelligence better in order to advance humanity … using intelligent algorithms, intelligent systems, intelligence programs better may be dependent on that. By listening to this interview, you will learn three things: Why you should be clear from the start how you’re using AI so that you don’t compromise ethics around security or privacy That trust should be earned and that starts with good products, good behavior, good communication, and good interaction Why it is important to not only have a solid understanding of AI on the development side, but equally important to have it on the business side See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to unlock the potential of people with physical challenges and enable them to be active in society. My guest is David Hojah, President, co-founder and CTO of Loro His background is in medical devices, engineering, and healthcare innovation. He is passionate about empowering people with physical challenges to live independently and making a great social impact. David has invented and developed many medical devices, such as adjustable dental instruments, wheelchairs that convert into a walker, a medical drone for emergencies, and a medical app tracking health for people with chronic diseases. He also built an autonomous personal transporter for wheelchair users that can convert any manual wheelchair into an electric wheelchair. Loro is David's third company. He has received awards, nomination, and news coverage from organizations including MIT, Harvard University, MIT Hacking Medicine, ALSA, Harvard Innovation Lab, Fit4Start in Luxembourg, Microsoft Imagine Cup, and TechCrunch. Loro is an AI-powered smart, personalized companion for wheelchair users to navigate safely and to communicate efficiently. A person with physical challenges can’t interact with the world the same way as the able, but there’s no reason we can’t use tech to close that gap.  That inspired me, and hence I invited David to my podcast. We explore the challenges of creating solutions that are life changing – what mindset do you need, what’s the secret sauce to such approach, how do you make critical decisions, how to make tangible progress and create something remarkable.  Here are some of his quotes: I got inspired by Stephen Hawking. He inspired me both personally and professionally. I do believe there are many people like Stephen Hawking out there. They're just missing accessible technology to be the next Hawking. To be the next engineer, designer, whatever they want to be. They're brilliant, they're intelligent, they're very, very smart, but the only problem: they're stuck in their body, they cannot move their body, they cannot talk. Their mind is like, with the whole universe, they can do many things. The only challenge is; if we unlock their potential, so they can talk, they can communicate first, then they can do many things with their ability. Then we can move on to another level: How to make them more independent. How to make them more engaged and help them to be employed. We want those people to be active in society. To be engaged. To do more, not just for them, but for everyone. During this interview, you will learn three things: That there’s no lack of good ideas – what separates you in doing something remarkable is in turning these ideas into solutions that matter. Why it’s critical to get crystal clear on the real problem and what’s it value proposition. If you don’t get this right you won’t survive for long. How to remove bias – ways to seek the truth – finding out what’s right and what’s wrong. Doing your homework here paves the path for your success. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to amplify the impact humans can make by a factor 10. My guest is Ajeet Kushwaha, Co-founder and CTO/CPO of Seekify Ajeet is a serial entrepreneur but started his career as a software engineer. In 2010 he co-founded his first company HealthChakra.com, a saas based practice management platform for doctors. In 2011 he cofounded HealthKart, and in 2012 1MG. In 2015 he built ‘Joe Hukum’, a chatbot SaaS platform, that was acquired by Freshworks in 2017 where he then became the Director of Product Management.  In the middle of 2019 he then founded Seekify - a Customer Experience Automation Platform, helps businesses deliver wow customer experience by automating it without losing the human touch.  And this triggered me, hence I invited Ajeet to my podcast. We explore the opportunity we have to enable humans to 10x the impact they can make if we go beyond the notion of just ‘automation’. We also discuss Ajeet’s perspective on what it takes to create a remarkable software business. I personally believe in the compounding effect as to how we can keep getting better incrementally every day. I believe very fundamentally that a healthy competition is always when you compete with yourself and not to the world, because then you have the possibility to the best in the world While working at Freshbooks (a business software company), we realized that how only automation or how only human intervention cannot lead to a better experience. All these things needs to operate in tandem, hand in hand. That thought led to the case: Can we bring something in this in the scene where we empower these customer facing teams to deliver a better customer experience by bringing automation together. Can we create an intersection of these and make sure that automation is enabling, augmenting human in a way, that they can deliver the customer experience, which a customer really is looking for. During this interview, you will learn three things: That too often our solutions are reactive to how people want them to work. But what if we make them much more like a GPS – with self-healing characteristics based on what’s actually happening How momentum is created by being very picky about selecting your customers Why the biggest impact is made when you take the mindset that every problem comes with a solution. It’s that determination that helps us win the biggest battles.  See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on the big idea behind Cognism, a sales acceleration platform, and the lessons tech-entrepreneur James Isilay learned on his journey of delivering remarkable impact with his business. James Isilay is the co-founder and CEO of Cognism, one of the fastest-growing SaaS companies in the UK. Last year, Cognism grew from $2.5M to $7M in ARR and was voted by LinkedIn as one of the UK’s Top 25 Startups. He’s an inspirational and enterprising businessman, who approaches work with unrivalled technical and organisational skills, perseverance, precision and total dedication.   Before founding Cognism, James was employed as an Algorithmic Trader at Axpo Group and as a Quantitative/Technical Analyst at EGL Trading. James has a Masters in Engineering in Information Systems Engineering from Imperial College London.   He is an expert in lead generation, sales management and alpha discovery using algorithmic technologies, natural language processing and machine learning. What triggered me to invite James to my podcast is their story to accelerate sales by enriching prospect data with critical event data. We explore what’s broken in B2B sales and the new ways to solve the problem. We explore the lessons learned by James starting and scaling his tech-start-up, and what decisions helped him to realize the impact they’re creating today.  Here are some of his quotes: The biggest thing that causes failure in a lot of companies is just poor sales process and bad sales process. Sales is actually your first problem as a CEO that you need to address and get right. And then, when you got that right, then you've got time to get your other bits right. But if you get sales wrong, you don't really have much of a chance. People waste a lot of people time pulling leads off LinkedIn, putting them through several tools to build a data set that then is not very highly responsive to outreach. So you waste, you burn time across the whole process. Whereas, if you can just get that list built correctly and efficiently and then engage that list in an effective sales cadence and get a high response, then you're saving time across every aspect and you're getting a better outcome on the actual new business that you're generating. That's pretty much the majority of the battle. During this interview, you will learn three things: Why it’s important to not only solve a highly valuable problem, but also pay attention to how urgent/critical this is to your ideal customer.  Why, the moment you have success, you need to continuously keep thinking about how you upgrade ‘the system’ – nothing is static How to go about collecting feedback – and why it’s key to get that from real customers, those who are completely neutral and honest to tell you what works…and what sucks. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on a key aspect to drive product innovation and that is mastering human centered design. My guest is Brian T. O’Neill, founder and principal of Designing for Analytics. Brian T. O'Neill is a designer, advisor, and founder of Designing for Analytics, an independent consultancy which helps organizations design innovate innovative products powered by data science and analytics. For over 20 years, he has worked with companies including DellEMC, Global Strategy Group, Tripadvisor, Fidelity, JP Morgan Chase, ETrade and several SAAS startups. He has spoken internationally, giving talks at O'Reilly Strata, Enterprise Data World, the International Institute for Analytics Symposium, Predictive Analytics World, and Boston College. Brian also hosts the 5-star podcast, Experiencing Data, where he reveals the strategies and activities that product, data science and analytics leaders are using to deliver valuable experiences around data. In addition to consulting, Brian is also a professional percussionist and has performed at Carnegie Hall and The Kennedy Center.  What triggered me to invite Brian to my podcast was one of his quotes about the fact that 85% of AI, analytics, and big data projects fail. That’s why we explore why this is the case, and what needs to be done different in order to be successful – creating software products that people find worth making a remark about.  Here are some of his quotes: I started to see really, really bad survey results over 10 plus years. What I'm specifically talking about here is the success rate for delivering data projects. The theme here is the success rate on launching successful data initiatives hovered around 10 to 25%. So that means there’s failure rates up in the 75% plus. My general feeling was: There's a lack of a focus on the human aspect of analytics and data science projects and products right now. We're trying to use the data science and analytics hammer, and we're looking for stuff to hit. But no one's really aware why do we need holes? Who needs a hole? And where do they need the hole? Instead, it's just hit nails wherever we can and hope that someone maybe needs a hole there. During this interview, you will learn three things: That a first step in succeeding data projects is to stop forgetting about the value of fun and engaging with people. Why it is key to define the owner of value creation in your team – i.e. someone that owns the problem and the accountability for analytics and data science solutions to product value. That we have lost the humanity aspect in solution design – and a way to fix that and get some real wins is to spend time developing soft skills See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to change the way life-science companies run clinical trials and thereby save both lives and billions of dollars. My guest is Kim Walpole, Co-founder and CEO of Trials.ai. Kim is an organizational development and management consultant, skilled in helping individuals; groups and organizations increase their effectiveness. Her work with companies like Pfizer, Merck, Wyeth Ayerst, Orbital Sciences and Homeland Security gives her a unique perspective on leadership development, strategy and organizational growth. Throughout her career she founded multiple companies: Optimum Training & Consulting in 2004, Wembli in September of 2011, and in 2016 her 3rd company, Trials.ai, after her best friend was diagnosed with terminal cancer and died waiting for a promising treatment.  What began as a passion project has turned into a mission-driven, venture-backed startup that is turning the clinical trials ecosystem on its head. Kim is on a mission to build AI enabled technology to help research organizations optimize clinical trial protocols for speed and success – because patients don’t have time to wait. And that inspired me, hence I invited her to my podcast. We explore the big problem around planning and executing clinical trials and how, by blending technology and people in the right way, major breakthroughs can be created. During our conversation we uncover a number of important lessons to accelerate innovation at large. Here are some of her quotes: We are on a mission to get treatments to patients faster.  We do that by leveraging artificial intelligence to optimize clinical trial protocols. What we're doing is essentially developing technology that really brilliant research teams can use to construct their protocols from the ground up. A major problem for life science companies, is that almost 50% of their clinical trials are failing because of poorly designed protocols. What ends up happening is that billions of dollars get squandered in preventable mistakes. I had spent over 12 years consulting and pharma biotech companies, and loved my work. And then, about four years ago, my best friend Paul was diagnosed with pancreatic cancer. That was that wake-up moment for me where I realized: ‘Okay, why are we continuing to approach this process in such a traditional, manual way? Why are we not using technologies to make this smarter, faster, easier?’ By listening to this interview, you will learn three things: That it’s helpful to make a broken process more efficient, but even more valuable if you fix the root cause. That falling in love with the big idea can grow blind spots and bias inside your organization. That’s dangerous. As such it’s critical to build your secret weapon: a culture of insatiable curiosity. Don’t get married to the way you are thinking about things today. Why instead of asking yourself: ‘Are we doing this the right way’, you’re better of asking ‘Are we doing things the best way’ – and then look 5 years down the line, trying to predict where your industry is going. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to make B2B sales 10 times more effective. My guest is Lucas Pedretti, Co-founder and CEO of Qymatix Lucas is a self-proclaimed innovator with an MBA and 20 years’ experience in international management, business administration, and marketing of technological products. He’s worked for companies like Festo, Belden Inc. and Omron Electronics. Besides being passionate about sales, he’s an avid traveler and a Social Media aficionado. He strongly believes that “In the near future, Artificial Intelligence (AI) will be the decisive factor in medium-sized companies to remain competitive.” And that put him on a mission to make a dent in the world – and specifically the world of B2B sales by augmenting sales leaders around the world to sell more, faster And this triggered me, hence I invited Lucas to my Podcast. We explore the sizeable problem many B2B sales leaders are struggling with and how this can be resolved with technology in ways that provide exponential results. We discuss the role of AI to augment people, and not to automate them out of a job. Last but not least we discuss Lucas’ take on what traits are essential to create a remarkable software business.  Here are some of his quotes: The vision is that B2B sales is still done by people, by humans. It is still done very ineffectively, and it can be 10 to 20 times much more effective if they use new technologies. I identified the problem 20 years ago and the problem is still there. But now that technology has advanced, it has moved. My vision is to bring this technology to the people that are struggling in sales. Most of the critical sales negotiations are value driven. You still need people to communicate with each other to understand the need and the problem of each other.  They're very, very ineffective. They are mainly intuition driven, or they run from one urgency into the next one. They cannot really focus on what brings most for their company.  And as you say, it's a one to one plus three. So it's humans working with technology. The technology alone, it's only half of the solution. During this interview, you will learn three things: That we should not underestimate how long it takes to create a business out of a good idea. That you need grid – grid to stay there for a long time to build something of value. That it is critical to develop courage to quickly pull through on the things that are right for the business even if this means saying goodbye to ideas, people or key investments that at one point in time seemed the right thing. Why you shouldn’t fall in love with the product or the vision – fall in love with the problem – a problem you’re passionate about solving. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to help any marketer hit the right nerve with their ideal customers by making every word resonate. My guest is Jonathan T. Mall, CEO of Neuro Flash After his studies in the Netherlands and the UK he was seduced by the opportunity to optimize consumer experience using machine learning and led the Science team in a IBM Big Data Venture. He got obsessed with understanding how people think. Because the better we understand how and what people think, the better we can understand ourselves and communicate effectively with others. This was the spark to make him found Neuro Flash, a marketing intelligence institute, using Big Data and Neuromarketing to understand, predict and influence how people react to persuasive content. And this inspired me, hence I invited Jonathan to my podcast. We explore the big problem in the market to make meaningful connections with those we aim to serve. We also discuss how technology can be used to not only create short-term impact, but more importantly help companies build the foundation for the long-run. Last but not least we discuss what it takes to be remarkable at what you do as a business software company. Here are some of his quotes: We use machines to predict what people think about words, sentences or images. And well, with that, with that power, you can obviously communicate extremely effectively because we can ensure that every word, every sentence, every image is expressing exactly what you want to express to sell your product, to motivate yourself, to tell you stories for anything regarding marketing. So, we don't need to ask people anymore about what they think.  We can all use the machines to predict what people think. That's really the opportunity. During this interview, you will learn three things: What value we can unlock when we focus on technology to democratize highly scarce experts – enabling any companies of any size to compete with the biggest brands out there.  That being successful in marketing is not about how many people you reach, but how many people you make believe Why it’s important to have the courage to not do things See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

You are about to listen to a very special edition of my podcast – edition #100. And what a moment to have this coincide with the launch of my new book ‘The Remarkable Effect.’   I wrote this book specifically for you - tech-entrepreneurs-on-a-mission, and the leaders in your marketing, product and sales team that help you in shaping the software business you’ve always aspired to run: Remarkable and Impactful.   For me, remarkable is more than just a word. It’s a vision. It’s the art to create meaningful impact to prospects and customers. Impact that’s worth making a remark about. Something they would miss is it was gone. Being remarkable is something that I believe every company can achieve.   In this special episode, I share the back-story of my book and the stories that inspired it. I’ll reveal the ten traits I’ve identified that define a remarkable software company. I will also explain how, by stacking those traits behind each other, it will not only help you stand out in your category but also create clear leverage of value, exponential value, not just incremental – hence ‘The Remarkable Effect.’   Enjoy!       See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on the technology advancements of the last decade and in particular how enterprise software vendors can capture a bigger opportunity. My guest is Vinnie Mirchandani  Vinnie is the founder of Deal Architect - a Technology strategy and negotiation firm listed as a leading "boutique" by the Black Book of Outsourcing. Vinnie also founded IQ4hire, a projects marketplace and Jetstream Group, a sourcing advisory firm. Earlier in his career he had various technology consulting roles at PwC (now IBM) in the US, Europe and Asia, and worked as an industry analyst at Gartner.  He wrote various books about the evolution and future of the enterprise software, amongst which Silicon Collar, The New Polymath, The New Technology Elite and SAP Nation 1.0, 2.0 and 3.0. Other than he’s an inspiring blogger – and exactly that triggered me to invite him again to my podcast. We explore his blog ‘A Decade-end review: Enterprise Applications have NOT eaten the world’ and dig deeper on the question: what can we learn from the past decade and how should we use that knowledge to capitalize on it in the next decade.  Here are some of his quotes: It's kind of fascinating to look at the 10 years how much optimism there was around SaaS, in the beginning of the decade, how SaaS has done and where things have not improved. If you go back to Marc Andreessen, he wrote a column for the Wall Street Journal earlier in the decade where he said, we have enough technology we have enough you know, we have enough where software can transform industries, software. He basically said software is going to eat the world. Over and over again, what I saw was, many new markets emerged or grew or transformed. But the software vendors either completely missed it, or they were at the edge of it and didn't really do much. To get into other categories you have to keep evolving. You can't just expect your licenses and subscriptions to keep helping you grow. If you define a market too narrowly, then you start looking at your competition very narrowly. And you miss the big markets around it. During this interview, you will learn four things: Revisit the concept of Addressable markets – is it really what you think it is, or is it actually holding you back from thinking bigger? Don’t only hire technology visionaries – start hiring functional visionaries as well. It’s the tension between the two that will help you break new grounds The biggest opportunities in the next few years will be in verticals - operational areas - and in geographic expansion. After 20 years of cloud applications, it is amazing how many industries and countries have so little choice Stop looking at just your immediate competition. The biggest risks, but also the biggest growth, come out from left field.  See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to help Not for Profits raise more donations and achieve their cause faster. My guest is David Semerad, CEO of Kindest. David is a driven entrepreneur with more than a decade of experience in the software development field. He holds a bachelor’s degree in economics and a master’s degree in information technology from the Czech University of Life Sciences in Prague. He also studied at Technische Universitat Munchen in Germany and Universidad de Malaga in Spain and is a member of the Forbes Agency Council as well as the Young Entrepreneur Council (YEC). In 2004 he co-founded STRV, a one-stop mobile app and web development shop working with top-tier startups and brands.  In addition to STRV has spun off several companies. The Game, acquired by Spark Networks in 2014, followed by Surge, the world’s 3rd largest gay social network (3M+ users) and one of the world’s fastest food delivery startups Ordr. David’s work has been featured in the Wall Street Journal, Forbes, Wired and TechCrunch. What triggered me to invite David to my podcast was his most recent startup Kindest. Kindest and here is why: Just as nonprofits rely on the generosity of their donors, Kindest business model relies on optional tips. It’s what allows Kindest to remain completely free for all nonprofits that need them.  In our podcast interview we explore the underserved market for small and medium sized Not for Profits and how the basic needs of donors – transparency - are even today still not met. We also discuss Kindest business model, and how exactly that business model gives them the ultimate incentive to do exactly the right thing for their ideal customer. And this pays off. Here are some of his quotes: There is a huge opportunity to bring something extremely, intuitive, simple and effective in the hands of nonprofits, because right now all the tools available there are focused on large nonprofit organizations that have big teams in house.  But actually, the fun fact is that there is 1.5 million nonprofits in the US, and 92% of them are actually small to medium size. And no one is focused on those 92% of nonprofits They don't have a marketing expert in house. They don't have an engineer in house and there is no tools available for them.  So we decided to jump into the space. We basically build a solution that is extremely easy, effective, and also free to help all their fundraising and donor management needs.  Whereas we don't charge any monthly or annual fees. We don't take any cut on donations and everything is just directly going to nonprofit. During this interview, you will learn three things: That creating a cool-looking app doesn’t always mean it will take off. If people are not waking up in the middle of the night around the idea of your solution, it likely doesn’t solve a valuable and urgent problem. That momentum starts when you’ve created a solution that gives your users their focus back and allows them to do what they are good at.  Why its key to avoid conflict of interest by aligning your mission and your business model. If the two are optimally aligned it will create your flywheel. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation to provide both individuals and brands their unique vocal personality – so they can be heard. My guest is Rupal Patel, Founder and CEO of VocalID INC Rupal is an internationally renowned speech scientist. She was named a Voice Visionary in 2019 by Voicebot and listed amongst the 50 most creative in business by FastCompany, Rupal is a sought-after public speaker on the future of voice AI. Her work has been featured on TED, NPR, BBC, Wall Street Journal, and more. She holds two patents, a degree in Psychology from the University of Calgary, a Masters and Ph.D. in Speech-Language Pathology from the University of Toronto, with post-doctoral studies in speech acoustics at MIT. VocaliD, a voice AI company that creates unique synthetic voices. VocalID was founded on the believe that every individual should have a unique voice, regardless of their vocal ability. This triggered me, hence I invited Rupal to my podcast. We explore the wealth of opportunity of voice technology – not only for those that have lost their ability to speak, but also to give a voice to brands and to the all products we use on a day to day basis.  Here are some of her quotes: We believe that vocal identity is such an important part of someone's personality of how they think of themselves, whether that's an individual or whether that is a company or an organization. The voice is really metaphorically and sometimes figuratively part of their identity. Our social mission behind what we do at vocal ID is to give voice to those who are underheard or not heard, because they have some kind of a speech disability. Voice is so connected to individuality, that if everything sounded the same, it also means that they all have the same value proposition, or they all have the same kind of roots.  The ultimate kind of application is not where we become dependent on the technology but that the technology really facilitates interaction between humans.  What I mean by that is if the technology is really helping us connect to individuals in ways that are meaningful, then it's done its job. During this interview, you will learn three things: Why voice is still so underutilized as a mechanism to connect and interact with the users of our products How voice can help take adoption of your product to new levels by its ability to create a unique bond with users, build trust and change behavior. That you role as a product owner is not to reinvent everything – sometimes you are way better of using readily available components and understand their value proposition in context of what you are trying to achieve. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to revolutionize the way markers communicate with their audience. My guest is Joe Urban, Co-founder of Vennli Joe is a core marketing faculty member in Notre Dame’s MBA program and past Associate Dean of the Mendoza College of Business with numerous publication credits related to customer decision making and growth strategy. In 2010, Joe Urbany co-wrote a book entitled ‘Grow by Focusing on What Matters: Competitive Strategy in 3-circles.’ The premise of the book is that growth and competitive advantage are about effective positioning. The model facilitates speed of understanding and action by focusing strategic attention on what impacts customer decisions.  It has been applied in over 1500 projects in the Graduate Business Masters Programs at Notre Dame and it’s the model that led to founding Vennli in 2013. Vennli brings the model to life through the use of collaborative technology and by providing a platform that delivers customer choice analytics and makes an already intuitive process even more accelerated and streamlined. Being a marketer by heart, this triggered me, and hence invited Joe to my podcast.  We explore why marketers experience so many issues in increasing the performance of their content. We address why it’s not the lack of technology that sits in the way, but the approach we take to creating the content. And that’s a relatively easy thing to fix.  Here are some of his quotes:  … many, if not most, companies make decisions about strategy and tactics that don't fully account for the views and the perceptions of the people who determine their success, and that is: Customers. We tend to operate on the basis of past knowledge and our best intuition about what it is the customers value. What we found over and over, and really this came out of my executive MBA teaching in a big way: There were significant gaps between what businesspeople were thinking or predicted and then what customers actually said. And when you close those gaps and make decisions that better align with customers, the impact can be enormous No one is immune from this … we get enamored with our inventions. Often the coolest inventions today are technical in nature. It's much more difficult to translate a technology into a validated product that really solves a problem for somebody. During this interview, you will learn three things: Why starting with the big idea and a crystal value proposition is not only going to help marketing perform better, but everyone and everything else in your organization – simply from the power of alignment How rethinking who’s our real competitor is not only going to increase urgency and improve win-rates, but also fine-tune the value of our product investment What value we can unlock when our solutions provide new insights – and AHA moments. And how this could rewire how an organization thinks and acts. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation to build high-performing teams and bring out the very best in people. My guest is Stephen Lowisz.   Stephen M. Lowisz is a Fortune 500 consultant, serial entrepreneur, keynote speaker and coach who generated his first $1 million in revenue at 19. As the Director of Performance Solutions at Qualigence, he uses his expertise to grow and scale technology companies around the globe. Qualigence combines the people analytics technology with consulting to optimize talent at leading organizations. The aim: build high-performing team. He’s an official member of the Forbes Business Development and Sales council. I got intrigued by the approach Qualigence takes to talent optimization and scaling – hence I invited Stephen to my podcast. We explore what’s broken in the process of hiring people, why there’s an 80% chance of getting it wrong, and what needs to change in order to get it right, while optimizing the performance of the workforce you already have..  Here are some of his quotes: At Qualigence as a whole, historically was a talent acquisition consulting shop. We've been hiring and helping people build out their teams for 20 years. Now what?  How do we reduce churn? How do we get the best out of the people that we're bringing on board? How do we optimize the team and make sure everyone is performing to the best of their ability, just like we expect from our technology? So the main problem is, think about when you buy Salesforce. You're going to optimize it until it's perfect for your business objectives, You're going to customize the hell out of it.  You're going to have a whole lot of fun doing so. But when we go hire people, we put I'm on the shelf and we do nothing. During this interview, you will learn three things: Why technology should not be focused on getting the most out of people, but instead getting the best out of them. How we can create exponential impact by combining the three T’s: Tactics, Talent and Technology Why CEO’s need a mindset change around what drives growth. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on driving product innovation by applying the concepts of Radical Product Thinking and my guest is Radhika Dutt, Co-founder of the Radical Product Thinking movement Radhika is a product development executive and entrepreneur. She participated in 4 exits, 2 of which were companies she founded. She’s a global citizen having lived or worked on 4 continents - speaks 9 languages and has an engineering background from MIT.  She is the author of the Radical Product blog which is also the name of her movement of leaders creating vision-driven change.  Radical Product Thinking is a systematic approach for cultivating change-makers in our organizations and building world-changing products. And this triggered me, hence I invited Radhika to my podcast. We explore some of the common mistakes made in product management and software development and discuss how Radical Product Thinking can be the recipe for any software company to become remarkable at what they do, and thereby deliver an impact never held possible before. Here are some of her quotes: When I was building my own startups, I made many mistakes. And I learned from these mistakes. I also worked at companies where they were making similar mistakes. Rarely, there were companies that weren't making these mistakes. We have come to believe that the way you build products is just to iteration: try something, try something else. And that's really how you build products. And what was driving me was, it doesn't have to be that way. Because what happens is you keep pivoting, and you lose momentum along the way. So, it doesn't have to be that way. Or can we build products that are successful more systematically. And that's how radical product came into being. Radical product thinking means that you can think of anything as your product, that your product is really a mechanism to create change. And so, whatever change you're trying to bring about in the world, you can build a product that is engineering that change. During this interview, you will learn three things: That iteration is a very good concept in software development, as long as you know what your north star is. Why product market fit is not the holy grale. The big question is if that product market fit is creating the change you intended to create. If not – question your vision How focusing your solution on someone rather than everyone is going to give you the focus to deliver real impact See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on the essence of the book “The AI Republic: Building the Nexus Between Humans and Intelligent Automation. My guest is one of the authors, Mark Esposito. He is a Co-founder of Nexus FrontierTech, a leading global firm providing AI solutions to a variety of clients across industries, sectors, and regions. In 2016 he was listed on the Radar of Thinkers50, as one of the 30 most prominent business thinkers on the rise, globally. Mark has worked as Professor of Business & Economics at Hult International Business School and at Thunderbird Global School of Management at Arizona State University and as Fellow at the Judge Business School in the UK, as part of the Circular Economy Center. He has developed and conducted courses in Business, Government & Society & Economic Strategy and Competitiveness for Harvard University's Division of Continuing Education. Mark also served as Institutes Council Co-Leader at the Microeconomics of Competitiveness program (MOC) at the Institute of Strategy and Competitiveness, at Harvard Business School under the mentorship of Professor Michael E. Porter. I interviewed Mark for the first time in episode 22 of my podcast. We then focused on his best-selling book ‘Understanding How the Future Unfolds’. Today we discuss his new book ‘The AI Republic’ and explore the changes that are required to build a position of advantage by blending humans and tech in a relevant way. Here are some of his quotes: There is a whole degree of misinformation about AI out there. Especially from a business perspective of b2b, where we're trying to make clients.  Regardless of how educated they were, I think they were heavily influenced by what they were hearing. The more you work with AI scientists the least they call it intelligence. They call it everything but AI. I said: ‘why is there's such a big gap between what the scientists who develop this technology talk about and what everybody else describes?’  And so, the AI Republic is really the effort to create this relationship between what we think that technology is and can do, which is by itself is a phenomenal advance in our technologies, and the misinformation that I think we're currently have so that we can empower more and more people, first of all to know, and once they know, they can make a deliberate decision whether they need it or whether they actually they just need some good form of either automation or digital transformation. During this interview, you will learn three things: That to succeed with AI we have to get the entire organization engaged – not only IT. Understand i needs to be part of the core strategy and that it’s a collaborative long-term process, not a one-off thing. Why the question is never ‘how do humans compare with machines?’, but instead ‘How do I integrate technology in jobs that currently exist or can exist?’ and ‘How do I empower this to become a form of excellence’  That getting started is a lot about recognizing where your business model is generating a friction with where the market is going – and from there determining where technology can help you. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

This podcast interview focuses on product innovation that has the power to revolutionize employee experience, boost business performance and solve an immense social problem at the same time. My guest is Claire Schmidt, Founder and CEO of Allvoices Claire Schmidt spend the majority of her career in technology for social good.  She helped found and lead Thorn: The Digital Defenders of Children, a nonprofit organization which deploys technology in innovative ways to fight child sex trafficking.  During her five years at Thorn, Claire ran all programmatic work, spoke at the White House, the State Department, and Stanford University, and led a task force of more than 30 major technology companies, including Facebook, Google, Twitter, and Microsoft.  She also led social impact at Thrive Market, an e-commerce company focused on making healthy food accessible and affordable. Last but not least she served as Vice President of Technology and Innovation at 20th Century Fox. Claire graduated from Stanford with a degree in Economics in 2006. She was the curator and vice-curator of the World Economic Forum’s Global Shapers Los Angeles, and in 2015 won a Mic50 award for her work at Thorn End of 2017 she founded AllVoices, a tool that enables anyone to anonymously report workplace issues directly to leadership. This triggered me, and hence I invited Claire to my podcast. We explore what’s broken in today’s workplace due to the absence of tools like AllVoices, and how filling that gap will not only solve an enormous social problem, but also creates the potential to take employee engagement to a totally different level – with all the positive side-effects flowing from that. Here are some of her quotes: I have spent the majority of my career working in technology and specifically technology for social good. While I did that, I really saw for the first time, that technology does have a huge role to play in solving social problems. I was most recently a vice president of technology and innovation at 20th Century Fox. And while I was there, I read Susan Fowler’s blog post about her experience at Uber. For me, that was sort of a wakeup call about the modern day reality of the workplace. When I looked at the data, I found that 75% of people who experience harassment in the workplace, never reported it. So in that case, companies also don't have the information they need to solve the problem, help the employee find resolutions and take action. This seemed like a huge mismatch to me – something that was really worth putting in the time and energy to try and solve and address it. During this interview, you will learn three things: That a big source of innovation can be inspired by critically looking at what’s holding us back – particularly in areas that fire up fear and uncertainty in people.  How to scale the sales of your solution when you are dealing with the weird conflict that the companies that need your solution most are the most scared to implement it. Why keeping your sensors out for ‘events’ in the market. This could well be the spark of your next big thing – just like the Me-Too Movement did for AllVoices. See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices