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Daniela Woerner: Licensed Aesthetician
Spa Marketing Made Easy Podcast is a place where we share simple, proven strategies just for spa industry professionals, to help you get more clients in the door so you can create a life you love.
Total 102 episodes
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SMME #408 Authenticity and Spa Social Media Success with Dr. Sheila Barbarino, MD

SMME #408 Authenticity and Spa Social Media Success with Dr. Sheila Barbarino, MD

Social media has always been a hot topic within the Spa Marketing Made Easy community — it’s an element of marketing that is ever-evolving and extremely powerful in the ability to grow your business and expand your brand. And despite how exciting its potential can be, social media tends to be one of the top intimidating facets of marketing for spa professionals.  That’s why I couldn’t wait to get my guest, Dr. Sheila Barbarino, MD on the mic with me to talk all about how to take out the scare factor of social media and approach it from a place of curiosity and authenticity that will attract your ideal clientele and get them bought into *you* before they even enter your doors.  If you don’t know Dr. Barbarino, she is a world renowned, award winning, board-certified oculofacial plastics and full body cosmetic surgeon who is best known for her comprehensive, natural results approach to both nonsurgical and surgical procedures for all body and skin types in her practice, Barbarino Surgical Arts. Outside of her practice, Dr. Barbarino is also a world-renowned lecturer, teacher, and trainer at medical symposiums who focuses on cutting edge technology and new innovative techniques. She is an exceptionally sought -after key opinion leader in our industry, serves on multiple advisory boards, published author of over 15 peer reviewed publications, and is a busy surgeon with patients who travel from near and far for her expert opinion. In this episode, we discuss:  How your practice benefits from exuding personality through your brand and social media and how to bring the multifaceted nature of your personality to a professional social account  The benefits of being on social media to attract your ideal client and creating community through content A peek into Dr. Barbarino’s content creation process with her team  Letting go of judgment and approaching social media marketing with curiosity and fun To read the full show notes for this episode, visit: https://www.addoaesthetics.com/podcast/ep408 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
50:2118/11/2024
SMME #407 Using Quiz Marketing to Gain Leads and Grow Your Clientele with Maxwell Nee of ScoreApp

SMME #407 Using Quiz Marketing to Gain Leads and Grow Your Clientele with Maxwell Nee of ScoreApp

Could you take the consultative process that you typically do with potential clients on a one-to-one capacity and digitize it so that you could not only draw in your most high-quality leads into your world but also do it in a way that maximizes your time and effort? The answer is yes!  Here to explain how we do that with the help of quiz funnels is Maxwell Nee, the Chief Revenue Officer of ScoreApp, a quiz marketing platform with over 6,000 clients that uses the power of personalized marketing to present specific solutions and offers to your potential clients and customers. Tune in as we talk about how spas can harness the power of quiz marketing and the first steps to getting your first quiz up and running.  In this episode, we discuss:  What quiz marketing is, and how does it fit together with the other elements of your overall digital marketing strategy  The critical components of a quiz funnel and how they work to scale your marketing efforts as well as bring in highly qualified leads Steps for reverse engineering your quiz funnel to drive your ideal client or customer to the offer that is the best fit for them and that you want to sell more of  How using a tool like ScoreApp allows you to get a quiz funnel up and running in your spa in a matter of an hour To read the full show notes for this episode, visit: https://www.addoaesthetics.com/podcast/ep407 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
30:0111/11/2024
SMME #406 Gearing Up for Gift Card Sales in December

SMME #406 Gearing Up for Gift Card Sales in December

The holiday season is upon us, and you know what that means…holiday sales! And I’m not talking about the “savings” type of sales; I’m talking about the opportunities for your spa to hit incredible Q4 revenue records. Of course, one of the top ways to increase spa sales during the holiday season is through gift cards.  However, gift cards aren’t as simple of a revenue stream as you might think unless you’re prepared in your marketing and cash flow management. In this episode, I’m covering my top tips for getting geared up to make major gift card sales that set you up for going into a successful 2025!  In this episode, you’ll learn:  How gift cards can be an easy source of sales and revenue during the hectic holiday season Important notes about complying with gift card laws on the state and federal level My top tips for cash-flowing your gift card revenue (and profiting even more!) A review of my top gift card promotion strategies and notes on corporate gifting The top three ways to market your gift cards for sales and redemption  To read the full show notes for this episode, visit: https://www.addoaesthetics.com/podcast/ep406 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
20:2604/11/2024
SMME #405 6 Productivity Tips for Aesthetic Professionals

SMME #405 6 Productivity Tips for Aesthetic Professionals

I talk a lot about planning on Spa Marketing Made Easy, and planning is also the focus topic of one of our annual events, Next Level Growth. However, planning is merely step one of the process to creating a life and business you love, the next step comes in prioritizing the tasks and projects you have on your plan, and doing so productively to make your goals and vision a reality.  Although entrepreneurship isn’t about trading time for dollars, the old adage of “time is money” is true – you need to be using your time well to ensure that you’re moving forward toward your goals and not getting distracted by the multitude of things vying for your attention as a Spa CEO.  In this episode, you’ll hear:  My top six productivity tips to ensure that you’re using your time efficiently and making progress toward completing your most important tasks and accomplishing your goals  Why you always need to consider what season of life you’re in so that your plan lends itself to ultimate productivity based on your day-to-day routine Building routine and flow spaces into your environment to make getting into productive mode easy My top softwares and tools that I use in my daily life to be my productivity sidekicks  To read the full show notes for this episode, visit: https://www.addoaesthetics.com/podcast/ep405 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
22:1328/10/2024
SMME #404 5 Ways to Sell More Retail with Daniela & Sara of Team Addo

SMME #404 5 Ways to Sell More Retail with Daniela & Sara of Team Addo

Beyond the fact that retail revenue can make or break your spa’s profitability, generating more retail revenue is one of the best ways to create cash infusion since your strategy should largely hinge on your existing clientele, which is always easier to sell to than bringing in new leads and clients.    And, of course, we’re never solely focused on the sale; we’re approaching these five strategies from a place of sales as service, so don’t let the feeling of sales being “slimy” keep you from growing that retail revenue while bolstering your client relationships and the results you’re working with them to achieve. Joining me on the mic is Team Addo coach Sara Sykes Moore, a retail rockstar in her own brick-and-mortar spa, and you won’t want to miss her value-rich insights.  In this episode, we discuss:  Our top five strategies for selling more retail to your existing clientele and using retail to draw in new clients  Leaning on educating your client as a top way to sell and taking note of how to sell individually to each client based on their personal season of life Our top retail selling tips that make selling retail a natural part of your client process rather than a sales activity you have to sludge through How to transform retail selling into a practice that showcases your thoughtfulness  To read the full show notes for this episode, visit: https://www.addoaesthetics.com/podcast/ep404 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.  
27:3521/10/2024
SMME #403 Why Planning is the Most Important Factor of Future Success

SMME #403 Why Planning is the Most Important Factor of Future Success

As we turn the corner on Quarter 4, it’s time to start thinking about the year ahead, and no, it’s not too soon. Especially in the spa industry, where Q4 is often our busiest time of year, it’s critical to carve out the time and thinking space to ask yourself what you truly want from your life and business.  In this episode, we’ll explore what questions to ask yourself as you begin mapping out your plans for next year, how to craft a calendar that incorporates what matters most for you to feel balanced and fulfilled, and why Next Level Growth is the can’t-miss event of the season as you plan for a successful 2025.  In this episode, we discuss:  The power of putting everything on your calendar to create time for what matters most  How often to reflect on and reassess our plans to accommodate our season of life  What you’ll learn during our free Next Level Growth event and why this is a can’t-miss training for spa owners and aesthetic industry professionals ready to grow to the next level in their life and business  Get registered for the FREE Next Level Growth Virtual Event on October 21, 2024 PLUS receive our FREE Annual Planning Template & Workbook here! To read the full show notes for this episode, visit: https://www.addoaesthetics.com/podcast/403 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
13:0614/10/2024
SMME #402 New Website Reveal: What’s coming up for Addo Aesthetics?

SMME #402 New Website Reveal: What’s coming up for Addo Aesthetics?

Year 10 of our business has been packed with exciting moments and achievements! I’m excited to share even more good news in this special bonus episode of the Spa Marketing Made Easy podcast! In this special milestone episode, we’re thrilled to celebrate a decade of Addo Aesthetics and unveil our brand-new website! Join me as I reflect on 10 years in business, specifically highlighting the growth of our community. I dive into the key features of our new site, explain our three new avenues for our clients, and I give you an inside look at what’s in store for Addo Aesthetics over the next decade! Whether you’re a loyal listener or just discovering us, this episode is packed with excitement and insights. Don’t miss it—tune in and celebrate with us! In this episode, I discuss:  Addo Aesthetics’ focus for the next decade The significance and influence we’ve made on building community for spa professionals A guided tour of our new website, including an overview of our three core avenues Introduction to Addo Professional Association To read the full show notes for this episode, visit: https://www.addoaesthetics.com/podcast/ep402 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
20:5211/10/2024
SMME #401Reframe: Turning Obstacles into Opportunities

SMME #401Reframe: Turning Obstacles into Opportunities

Your dive into entrepreneurship is one of the most extensive personal development journeys you can go on. In all the uncertainty that can come with being a business owner, the one thing you can be sure of is that you’ll face plenty of challenges and obstacles along the way. While many of those factors may seem outside of your control, the one thing you do have ultimate control over is your grit and ability to get back up and keep going, which I believe is most vital to your success.    I know this year has been a challenging one for many Spa CEOs and aesthetic industry professionals, so whether you’re finding this episode on a particularly bumpy day or during a season where it feels like you’ve been on a constant uphill climb, I hope it’ll give you an injection of positivity that helps you to reframe your obstacles into massive opportunities.  In this episode, you’ll hear:  How grit impacts your ability to overcome obstacles along your entrepreneurial journey and how to gain more of it Inspiring success stories behind some of the most iconic household names and brands  The three most common obstacles that might be standing in your way and how to overcome them A reframe that will allow you to look at your most challenging moments through a lens of positivity  To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/401 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
18:3807/10/2024
SMME #400 Creating Spa Profit & Flow with Daniel Lang, CEO of Mangomint

SMME #400 Creating Spa Profit & Flow with Daniel Lang, CEO of Mangomint

We're 400 episodes into the Spa Marketing Made Easy podcast journey, and we couldn't imagine a better way to celebrate and kick off the next 100-episode run (500 here we come!) than with a sit-down with our return guest, Daniel Lang, Co-Founder and CEO of Management.  Over the past couple of years, we've had the privilege of not just partnering with Mangomint, but also witnessing their remarkable evolution. From their humble beginnings to now creating some of the most advanced software for salons and spas, it's been an inspiring journey. Join us as we delve into Mangomint's latest feature, their renewed mission, and how they can help your spa significantly increase its profit margin.  In this episode, we discuss:  All the exciting details of Mangomint's newest feature debut, "Flows" How to use "Flows" within your spa's marketing to craft customized messaging for your existing clientele and potential customers How Mangomint is shifting their mission to focus on helping salons and spas become more profitable in their operations  Why profit is paramount in your business and how growth is not always the goal  Mangomint's future feature rollouts and what to expect when making the switch to Mangomint as your spa's all-around software solution To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/400 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
30:0130/09/2024
SMME #399 Shifting from Solo to Storefront with Daniela & Sara of Team Addo

SMME #399 Shifting from Solo to Storefront with Daniela & Sara of Team Addo

Many aestheticians start as solos, and with time and business growth, a natural next step is shifting out of a solo suite and into a storefront. In that shift, there are countless things to consider and decisions to make. Still, unless you have some element of previous personal experience in scaling a business space, it’s all too easy to make the storefront transition without thinking of all the longer-term considerations that will impact future business growth, not for lack of strategic thinking, but simply because you don’t know what you don’t know.  Joining me on the mic to shine a light on the common pitfalls to avoid and the key considerations and answers to arm yourself with when exploring making the shift is Team Addo coach Sara Sykes Moore. As a Spa CEO, Sara has navigated this road and brings a wealth of insight to the table in this stage of your spa business growth journey.  In this episode, we discuss:  Key considerations to make before you decide to leap your solo spa or solo suite space to a storefront in a retail area or office suite Areas that are up for negotiation when finding the storefront location that will fit you and your future growth  Important expense considerations to build into your budget when making the switch from solo to storefront  Why you need to get crystal clear on the client experience you’re aiming to create  To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/399 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
28:0423/09/2024
SMME #398 Taking Vacation to Reflect as a Spa CEO

SMME #398 Taking Vacation to Reflect as a Spa CEO

“Building a business and life you love” has been integral to the Addo Aesthetics mission statement since day one. Part of how building a business and life you love manifests is that when it comes to taking vacation time, it’s not an attempt to escape the trappings of life and work.  Instead, it’s an enrichment, a time to reflect, reinvest in yourself, and pour back into your cup in a different environment so you return to life and work with a fresh perspective and a renewed sense of purpose. If you’re not at that place yet, don’t fret; this is why we work to build systems-based businesses so that vacation time doesn’t feel like an escape or even an impossibility. In this episode, I’m sharing some of my biggest takeaways from time spent disconnected this summer and how you can take a “vacation” (no plane ticket required) to reflect and make big moves in your life and business, too.  In this episode, I go over:  How I define “vacation” in the context of taking time away from your business and why I believe it’s a critical activity for Spa CEOs  What vacation time allows us to do as the leader and visionary of our businesses  Four of my key takeaways and top lessons from taking a month-long vacation in Europe this summer  Insights gleaned from my time on vacation why they’re my North Star in building a business that supports a life that I love and how you can do that, too  To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/398 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
13:3416/09/2024
SMME #397 Strategic Partnerships for Spa - Don’t Put All Your Eggs in One Basket

SMME #397 Strategic Partnerships for Spa - Don’t Put All Your Eggs in One Basket

As a brick-and-mortar spa owner, you have the great advantage and opportunity of using nearly every avenue of marketing to benefit your business. Digital marketing and advertising, grassroots and in-person events marketing, and both online and offline strategies are available to you, but the backbone of all marketing is going to be your bread and butter, especially in today’s economy.  That backbone is relationship marketing, more specifically, strategic partnerships. In this episode of Spa Marketing Made Easy, we’ll explore what makes for a strong strategic partnership and my top tips for finding and building them.  In this episode, we discuss:  Why you'll want to focus your marketing efforts beyond the screen and dive deep into relationship marketing  What makes for a solid strategic partnership and how to begin identifying who your ideal strategic partners would be  The tool I use and questions I ask to ensure that partnerships are mutually beneficial  My top tips for getting started in building your business relationships and bridging the gap from a contact being a connection into a strategic partner To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/397 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
29:0809/09/2024
SMME #396 6 Key Areas of Ownership for Your Spa Manager

SMME #396 6 Key Areas of Ownership for Your Spa Manager

20:3902/09/2024
SMME #395 Launching Your Spa’s Shopify Store with Ryan Files of High Level Marketing

SMME #395 Launching Your Spa’s Shopify Store with Ryan Files of High Level Marketing

Retail sales are a big chunk of your spa’s revenue, and while you may feel like you’re maximizing your sales opportunities in the spa, the truth is, if you don’t have an online storefront for your retail, you’re leaving a lot of money on the table.  Back on the podcast to talk all things spa e-commerce and retail sales utilizing the power of the Shopify platform is Ryan Files.  Beyond being our most frequent guest here on the Spa Marketing Made Easy podcast, Ryan is the Vice President of Sales with High Level Marketing and a marketing expert who has worked with hundreds of individual practices on their marketing and SEO efforts, from spas to dermatologists and plastic surgeons, as well as aesthetic manufacturers such as BTL, Rohrer Aesthetics, PDO Max, Emage Medical, and The Salt Facial. Tune in as we discuss what you need to consider and plan for if you opt to expand your spa’s retail into the online marketplace and how to set yourself up for success.  In this episode, we discuss:  The first steps to getting started with building a Shopify storefront  Leveraging your know, like, and trust factor to build the e-commerce side of your business  How to integrate a Shopify storefront with your existing spa website  Key considerations and pieces to prep before building and launching your e-commerce store  Ryan and Daniela’s top tips for making your e-commerce revenue stream worth the work To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/395 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
31:5726/08/2024
SMME #394 Managing Your Spa’s Cash Flow with YNAB with Nicole Cooley

SMME #394 Managing Your Spa’s Cash Flow with YNAB with Nicole Cooley

Your sales are going great, and you’re expecting one of your spa's highest revenue months yet, but when it comes time to do your monthly bookkeeping, what you brought in seems to have flown out the door just as fast. Does that feel familiar?  Whether it’s constantly feeling like you’re in a state of catch-up with your business finances, or you honestly don’t know where all the money is going — Team Addo coach Nicole Cooley and I are here to break down all your cash flow woes so you can start seeing exactly where your money is going and manage it to flow where you want, when you want.  If you ever feel like trying to manage your business’ finances is a rollercoaster ride, we’re going to shine a light on our biggest tips and top tool, YNAB (short for You Need a Budget), to smooth out the bumps so your cash flow can actually be in, well, flow!  In this episode, we discuss:  How getting a hold of your spa’s cash flow allows you to pay yourself more and find opportunities for your business to absorb expenses that can be tax deductible  Why you need to look at managing cash flow as a marathon, not a sprint, and how we use YNAB (You Need a Budget) as a tool to help demystify where money is going and flowing An overview of the Profit First enveloping system, how we tailor it to spas and tips for how to gradually shift your cash flow percentages  Understanding the big picture of your business's financial health and how profit, savings, and taxes put the puzzle together  To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/394  Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
32:1619/08/2024
SMME #393 5 Money Mistakes Spa Owners Make On Their Journey to a Million

SMME #393 5 Money Mistakes Spa Owners Make On Their Journey to a Million

The magic “million dollar mark” is a goal my team and I frequently hear within our coaching programs and among our Spa CEO students and clients, and for good reason. Being a seven-figure business owner is a huge accomplishment, one that many small businesses don’t achieve, especially women (a statistic we’re set out to change among spa owners!).  However, just as frequently as we hear that goal, we see the same mistakes made by spa owners that hinder their ability to grow to that million-dollar-per-year mark. The good news is that these mistakes aren’t complicated to fix. But they do require consistency in your commitment to being and acting like a Spa CEO because, when you own that role and what you need to do to fulfill it, these are mistakes you’ll naturally avoid.  Join me and Team Addo coach Nicole Cooley for our second episode of Finance Month on the Spa Marketing Made Easy podcast, where we discuss:  The five most common mistakes spa owners make keeping them from hitting $1 million in annual revenue Why knowing your numbers is critical to your ability to reach $1 million as well as how to analyze those numbers so you can leverage them  Nicole’s tips for creating a cash reserves calculation that works specifically for you  Understanding lines of credit and how to leverage loans and other financial assistance to grow your business How scheduling and capacity planning play into your big picture goals, plus how to have several success plans so you’re never left wondering what move to make next on your journey to $1 million in annual revenue To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/393 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
29:3912/08/2024
SMME #392 Strategically Lowering Your Spa’s Expenses with Nicole Cooley

SMME #392 Strategically Lowering Your Spa’s Expenses with Nicole Cooley

“It’s one-click to get this, that and the other, so we really need to do a deep-dive and check in a few times per year to really make sure we’re scaling back and focusing on not wasting." That’s just one of the nuggets you’ll glean from this week’s episode, which is all about lowering your spa’s operating expenses. Beyond making more sales, the other simplest way to create more cash available in your business is to slash those expenses, especially the ones that aren’t bringing you a return on your investment.  Joining me on the mic on this episode of Spa Marketing Made Easy, we have Nicole Cooley, one of our Team Addo and Growth Factor Framework coaches who approaches money in a way that combines numbers, values, beliefs, and dreams, making it a topic you can actually feel excited about and empowered by as you work toward growing and scaling your spa business.  In this episode, we discuss:  Where to begin analyzing your expenses and what you can easily cut first  Why it’s critical to begin incorporating your patterns and behaviors into your financial system  How tracking your marketing efforts plays into your overall financial plan, and key points of consideration on how to adjust your marketing budget Nicole and Daniela’s top tips on making money decisions that align with your overall business vision and growth plan  To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/392 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
19:3405/08/2024
SMME #391 Discussing Vitamin A with Toni Lee Roldan-Ortiz, L.E. - National Master Trainer and Sales Manager for DermaConcepts

SMME #391 Discussing Vitamin A with Toni Lee Roldan-Ortiz, L.E. - National Master Trainer and Sales Manager for DermaConcepts

While I no longer work in the treatment room, I’m an aesthetician at heart, and when I attended a recent DermaConcepts event in the DMV area, I had the pleasure of sitting in on one of Toni Lee Roldan-Ortiz’s presentations focused on the unique science of Vitamin A delivery that DermaConcepts delivers through their Environ line.  I gleaned a ton of new insights during that presentation, and since Addo Aesthetics is a strategic partner with DermaConcepts, I knew I had to have Toni Lee on the show.  Toni Lee has over 30 years in the beauty industry where she began as a television and celebrity makeup artist, and with time, followed her passion into skincare and became a licensed esthetician who also holds certifications in paramedical camouflage makeup, Pastiche Advanced Skin Analysis, and Oncology Aesthetics.  With extensive experience at a prominent plastic surgery office in New York where she helped grow the practice, train the team, and create treatment protocols as well as build sales as their lead aesthetician, Toni Lee eventually shifted into her current role as a National Master Trainer and Sales Manager for DermaConcepts, the exclusive distributor of Environ Skin Care in the USA, where she trains physicians, nurses and estheticians on the leading science and skincare that Environ delivers.  In this episode, we discuss:  The importance of Vitamin A for everyone and many skin conditions  The science behind how DermaConcepts is delivering Vitamin A in their Environ products Why lipid forms of Vitamin A are more beneficial to achieving best results for our client regardless of skin condition or season To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/391 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
31:3129/07/2024
SMME #390 Developing Your Sales Mindset with Eugene Vassilas

SMME #390 Developing Your Sales Mindset with Eugene Vassilas

Sales – the lifeblood of business, but the thing that makes most Spa CEOs shrink back for fear of being too salesy, slimy, pushy, insert any other cringe-inducing adjective here. Even if you’ve forced yourself to bite the bullet with selling and muscle through it, I promise sales conversations don’t need to be something you fear or white-knuckle your way through.  I want you to have a total reframe on what it means to sell, and here to guide you through it is my guest, and a beloved member of Team Addo, Eugene Vassilas. Eugene is a Sales Trainer and Growth Consultant who helps overthinking Spa CEOs shift into confident leaders who approach sales strategy through empathetic communication, and if you’ve ever had the pleasure of having a call with him through our Team Addo channels, you know how he embodies this practice of sales as service.  Tune in as we discuss:  Detaching yourself from the outcome of sales conversations and how to view sales as a form of service through empathy and empathetic listening Developing your sales mindset and tangible practices for how to show up for a sales call  Approaching sales conversations with an evidence-based strategy, which allows you to dig deeper with your client or potential client  The importance of personal self-care practices and boundary-holding for successful sales conversations as well as tips for overcoming the fear of sales calls, leading sales conversations when a client asks for “everything,” and getting clear on goals and intentions through selling To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/390 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
50:3722/07/2024
SMME #389 Discovering What PDO Max LúmEnvy™ Can Do For The Skin with Jaclyn Luongo

SMME #389 Discovering What PDO Max LúmEnvy™ Can Do For The Skin with Jaclyn Luongo

We love to talk strategy and marketing here on the Spa Marketing Made Easy podcast, but every now and again we bring you a “talk shop” style episode with a focus on a new aesthetic product or modality that we think is worth the buzz.  In this week’s episode, we have return guest, Jaclyn Luongo, joining us on the mic to share all about PDO Max’s new skin booster, LúmEnvy™.  Jaclyn is the Director of Sales & Business Development for PDO Max and was last on the show when they debuted their AfterGlo™ product. Jaclyn is not only a fantastic source of knowledge on these products and how they work to benefit the skin and enhance your client’s results, but she’s also an incredible aesthetic industry expert who speaks to how you can maximize the profitability of PDO Max’s suite of products.  In this episode, we discuss:  The latest product and skin booster by PDO Max, LúmEnvy™ What LúmEnvy™is, how it can boost your client’s results and the 4 key ingredients in this skin booster  Ideal client candidates for LúmEnvy™ and how to integrate this new product into your existing menu of treatments Breaking down the cost of LúmEnvy™and thoughts on pricing and packaging for profitability  To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/389 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
18:5615/07/2024
SMME #388 3 Ways to Increase Your Revenue Per Hour Per Room

SMME #388 3 Ways to Increase Your Revenue Per Hour Per Room

Tracking and assessing your KPIs (Key Performance Indicators) is a critical Spa CEO activity, and while there are many KPIs to keep your eyes on, there’s one particular KPI that plays a foundational role in your spa’s overall success and profitability, which is why I’m giving focus to it in its own podcast episode. In this episode of Spa Marketing Made Easy, we’re diving deep on the KPI of Revenue Per Room Per Hour, which has a variety of factors at play in how you can boost your business’ profitability. Tune in as I walk you through the Revenue Per Room Per Hour metric and three key ways you can increase your revenue and maximize your providers’ time and profit-producing capacity.  In this episode, you’ll learn: The in’s and out’s of breaking down, calculating and tracking the KPI of “revenue per hour per room”  Utilizing simple upgrades to increase revenue per hour per room and how to select the best ones to promote Creating timing efficiencies and helping your providers understand how to best utilize their time with their clients How to tie in retail sales into your sales approach to boost your revenue per hour per room as well as your spa’s overall revenue and profitability  To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/388 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
35:0608/07/2024
SMME #387 4 Steps to Retire Out of the Treatment Room

SMME #387 4 Steps to Retire Out of the Treatment Room

You’ve got happy clients who sing your praises and a business that’s flourishing, but you’re feeling the time crunch between still being in the treatment room while also trying to continue growing your blossoming business. In this episode of Spa Marketing Made Easy, I’m walking you through our 4-simple steps framework for how you can begin shifting out of the treatment room as a provider so you can start focusing more of your time to be in the role of Spa CEO. As Spa CEO, your efforts are focused on leading your team, building out systems and infrastructure, and growing the business so that eventually you’re in a place of being work optional in every capacity.    Tune into this episode to learn more about: The process of building out your dream team and the mindset you need to succeed in hiring and transitioning yourself out of the provider role Understanding and calculating the break even point of your providers  Creating a winning marketing strategy and getting either a new or existing team member’s books filled  How to manage your calendar like a Spa CEO To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/387 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
40:2901/07/2024
SMME #386 Successfully Launching a New Service with Ryan Files of High Level Marketing

SMME #386 Successfully Launching a New Service with Ryan Files of High Level Marketing

When introducing a new service, modality, product, or provider to your spa, your primary goal as Spa CEO is recouping your return on investment, and your second goal should be profit. But as my 4x repeat guest on this episode shares, it’s not enough to simply tell your clients you have something new or post about it passively, you have to structure your marketing materials for success. Joining us back on the podcast is Ryan Files, the the Vice President of Sales with High Level Marketing, and marketing expert who has worked with hundreds of individual practices on their marketing and SEO efforts from spas to dermatologists and plastic surgeons, as well as aesthetic manufacturers such as BTL, Rohrer Aesthetics, PDO Max, Emage Medical, and The Salt Facial. Listen in as we talk about how to be proactive with your on-site marketing and website structure to ensure success when introducing a new service or provider to your spa. In this episode, we discuss:  Assets to have in place for a successful launch of a new service in your spa or when bringing in a new provider Why you need more than just a basic all-encompassing services page on your website Key data point, insights, and statistic on spa industry audiences and conversion rates Top tips for structuring your services pages to capture the new lead or booking conversion To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/386 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.  
26:2424/06/2024
SMME #385 Spa Sales Funnels 101

SMME #385 Spa Sales Funnels 101

You’ve got a beautiful website for your spa and social media profiles where you post content consistently, but there’s one more asset you need to have in play to tie them together to bring in a steady stream of new leads and bookings. That thing is sales funnels – and yes, they are critical for brick and mortar local businesses, especially spas. In this episode of Spa Marketing Made Easy, I’m going to give you the full 101 on all things spa sales funnels — why you need them in play in your business, how to structure them, and what you need to have to ensure success with your sales funnels no matter what you’re offering. Whether you have some sales funnel building experience or you are brand new to this digital marketing tool, I can guarantee you’ll walk away with plenty of valuable nuggets you can use to increase your spa’s leads and bookings in the coming quarter.  In this episode, I’ll teach you:  What a sales funnel is and how using them in your client acquisition and retention strategies helps increase sales and enhance your business’ sales processes  How to properly structure your spa’s sales funnels for success including the number one element you need to see results Key performance indicators to assess your sales funnel performance The steps of how your ideal client or customer should travel through your spa’s sales funnel To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/385 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.  
20:2617/06/2024
SMME #384 Understanding and Increasing Your Spa's Client Retention

SMME #384 Understanding and Increasing Your Spa's Client Retention

When we talk about marketing strategy, all too often the primary focus of the conversation is about getting new clients through your spa’s door. Now don’t get me wrong, having a fresh flow of new leads and clients is critical in the health of your business, but just as important is retaining your existing clientele.  While you will inevitably get client drop off simply due to the natural flux of life circumstances among your clients, regardless of the incredible caliber of service you provide, focusing on client retention is key for building a business that’s profitable. In this episode, we’re going to talk about all the angles of this key metric you need to keep your eye on as a Spa CEO.  In this episode, we discuss:  Why client retention is such a critical KPI to keep tabs of within your business and how it sets you up to increase your spa’s overall profitability Balancing the metrics of client acquisition and retention based on the specific growth stage of your spa business Benchmarks to keep in mind for assessing where your current client retention KPIs fall and how to adjust your marketing budget accordingly A couple of my favorite strategies, including one you can start TODAY to keep your existing clients on your spa’s books  To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/384 To get our FREE Spa Membership Best Practices Guide, click here. Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
12:5710/06/2024
SMME #383 Is a Spa Membership The Right Strategy For Your Business?

SMME #383 Is a Spa Membership The Right Strategy For Your Business?

Maybe you’ve considered running a membership for your spa, but the thought of consistently marketing your membership and making it profitable has you questioning whether it’s the right strategy for your business. Well, if you’re a regular listener, you already know that everything we share here on the Spa Marketing Made Easy podcast is about delivering straight-to-the-point strategies, and that we put an emphasis on profit, not just revenue.  This episode about starting a spa membership is no different. Whether you’re looking for a new way to bolster client retention and build in recurring revenue, or revive an old membership with a fresh approach to structuring and marketing your membership, this is a must-listen episode.  In this episode, you’ll learn:  Why building in recurring revenue streams matter for your spa The two main membership models for spa and navigating their nuances  Effective marketing strategies for your spa membership and keeping it front and center in your marketing efforts  The 6 best practices for starting and streamlining a spa membership To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/383 To get our FREE Spa Membership Best Practices Guide, click here. Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
52:3303/06/2024
SMME #382 A Conversation With Misty Gillette

SMME #382 A Conversation With Misty Gillette

In this episode, I sit down with Misty Gillette, a resilient military spouse who has overcome numerous challenges to become a successful spa owner with two thriving locations. Throughout our conversation, Misty opens up about the rewarding aspects of owning a business, particularly the joy of seeing her employees flourish and grow. She emphasizes the importance of creating a positive work environment where people feel included, connected, appreciated, and valued, which directly translates into an exceptional client experience. We discuss the role that mindset plays in achieving success in business, discussing the significance of resilience and perseverance when faced with difficult times. Join us as we explore Misty's transformative journey from a military spouse to a successful spa owner, and discover the valuable lessons she has learned along the way. This episode is a testament to the power of mindset, resilience, and the ability to overcome challenges in both personal and professional life. In this episode, we discuss: The rewarding parts of owning a business and focusing employee growth The importance of creating a positive work environment for both employees and clients The role of mindset, resilience, and perseverance in navigating business challenges The significance of understanding oneself and others, being empathetic, and approaching problems from different perspectives To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/382 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
32:2027/05/2024
SMME #381 Happy Birthday, Daniela!

SMME #381 Happy Birthday, Daniela!

Daniela’s turning 43 this week! This episode she shares the themes that sum up each of her adulthood decades: 20s = Discovery  30s = Babies 40s = Refinement + Simplification  Take a listen as this episode is full of “Danielaisms” AKA the big, bold statements Daniela repeats as part of her coaching philosophy.  PLUS, and most importantly, she’s giving back to the Spa Marketing Made Easy listeners in a big way during this episode.  In honor of her 43rd birthday, she’s running a limited time offer where you can purchase one 1:1 Coaching Call for $43!  This offer is available for the first 43 buyers and is limited to 1 call per person. To apply the discount, use code: BIRTHDAY43 One 1:1 Coaching Call is regularly $297, which means this exclusive offer is a $250 discount: Purchase the $43 1:1 Coaching Call. To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/381 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.  
08:3620/05/2024
SMME #380 Employee Breakeven Calculator

SMME #380 Employee Breakeven Calculator

In this episode, we look at the importance of intentional spending when it comes to hiring providers for your spa. As a spa owner, making sure that every penny spent is purposeful and benefits the company is essential for long-term success, especially in the spa and service industry. Learn how to use a simple calculator to assess your employees' performance and make informed decisions that will help you navigate the challenges of growing your business in today's competitive landscape. Focusing on these aspects of your business can reduce stress, increase profitability, and massively impact your revenue.  In this episode, we discuss: The importance of intentional spending and payroll management in a challenging economy Industry statistics on new business failure rates and the significance of beating the odds Recommended payroll benchmarks for the spa and service industry How to determine if your providers are paying for themselves within 90 days A simple calculator tool to assess employee performance and make informed decisions To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/380 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.  
14:0513/05/2024
SMME #379 10k Challenge for you

SMME #379 10k Challenge for you

In this episode, I share six powerful strategies to add an extra $10,000 to your revenue, a challenge we give our Growth Factor® students, which they typically achieve in just two months. Across the country, spas are facing a challenging environment where it feels harder to move the needle and maintain business despite working three times as hard. Let's explore smarter ways to increase revenue and focus on profitability. I challenge each and every listener to take on their own 10k challenge by applying these six strategies to their business.  Learn the importance of having a specific focus for the increased revenue and how it will benefit your company. Join me as I share these valuable insights and strategies to help you navigate the challenges of growing your business in today's competitive landscape. By making micro-changes and staying focused, you can create a massive impact on your revenue and profitability. In this episode, we discuss: The importance of maintaining target margins and adjusting prices for inflation How upselling and enhancing existing services can increase revenue per hour Strategies for boosting customer lifetime value through add-on service offerings The significance of identifying and overcoming fears of increasing revenue To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/379 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.  
17:3806/05/2024
SMME #378 3-Step Process When in Entrepreneurial Down

SMME #378 3-Step Process When in Entrepreneurial Down

In this episode, I share a powerful 3-step process that I personally use when facing the inevitable downs of the entrepreneurial journey. As entrepreneurs, we often experience a roller coaster of emotions, with high highs and low lows. However, it's important to remember that if you're not experiencing these ups and downs, you may not be taking enough risks in your business. I openly discuss the two times in my entrepreneurial journey when I felt ready to quit and close my business. Having a process in place to navigate these challenging times is crucial for any entrepreneur. Join me as I share my personal experiences and insights on overcoming the challenges of being an entrepreneur. Discover the importance of self-care, seeking help when needed, and having a solid process in place to navigate the ups and downs of your journey. In this episode, we discuss:  Self-assessment: Checking in with yourself as the CEO of your company Identifying the root cause of your entrepreneurial down Creating a strategic action plan to address the issues head-on To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/378. Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
24:2229/04/2024
SMME #377 How to use Monday.com in Your Spa

SMME #377 How to use Monday.com in Your Spa

In this episode, I share practical tips and training on using Monday.com as a project management tool to streamline your day-to-day operations as a spa CEO. If you've ever wondered how to document your responsibilities, track projects, and create standard operating procedures (SOPs), this is the episode for you. I discuss the importance of clearly understanding your role as CEO and how to effectively delegate tasks to your team. I then walk you through the template I use that helps organize your monthly, quarterly, and yearly responsibilities, ensuring that your business can run smoothly even in your absence. By documenting your processes and using a tool like Monday.com, you'll gain the freedom to step away from your business while knowing that everything is under control. This episode is packed with practical tips and strategies to help you become a more efficient and effective leader. In this episode, we discuss: The critical importance of documenting your day-to-day operations and responsibilities as a spa CEO How to use Monday.com to track projects, create SOPs, and delegate tasks to your team Strategies for prioritizing your workload and ensuring that you're focusing on the most important tasks each day The value of having a clear understanding of your role as a CEO and how to communicate that to your team effectively How documenting your processes and using a project management tool can give you the freedom to step away from your business with confidence A special gift for listeners who sign up for Monday.com using our affiliate link – a customizable template to help you get started To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/377 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
21:2822/04/2024
SMME #376 Sedona Spa CEO Intensive Debrief

SMME #376 Sedona Spa CEO Intensive Debrief

In this episode, I take you behind the scenes of our transformative Sedona Spa CEO Intensive. This sold-out, two-day event brought together 50 incredible spa owners and leaders for an immersive experience focused on the fundamentals of running a successful business. We kick off by discussing the unique format of our intensives, which are included for free in our Growth Factor® Membership. With the support of our amazing sponsors – Mangomint, High Level Marketing, Emage, and Dermaconcepts – we crafted an intimate and impactful event. Day one began with a powerful 6-mile hike to a vortex, a high-energy area that pushed participants out of their comfort zones. The sense of accomplishment and camaraderie set the tone for the rest of the intensive. Day two dove into the business essentials, with a strong emphasis on profitability. We explore the importance of focusing on profit margins and creating a livelihood through your spa business. Join us for an inside look at an event that combines personal growth, business strategy, and the power of community.  In this episode, we discuss:  The power of stepping outside your comfort zone and doing hard things, as demonstrated by the group hike. The value of connecting with like-minded entrepreneurs who understand the unique challenges of running a spa business. Strategies for maintaining a focus on profit and creating a sustainable livelihood through your spa. The importance of understanding the bigger picture and the "why" behind each member's business journey.   To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/376 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.  
29:5915/04/2024
SMME #375 How to Fire a Bad Client

SMME #375 How to Fire a Bad Client

Today, we're addressing a scenario every spa owner will likely face at some point: the decision to fire a bad client. But what exactly makes a client "bad" for your business? From those who consistently show up late or cancel at the last minute to those seeking endless discounts or disrespecting your team, we'll explore the types of behaviors that disrupt your business flow and negatively impact your team's morale. Before you take the step to sever ties, I guide you through a reflective process. Have you set clear boundaries and communicated your policies effectively? Sometimes, the solution starts with us. For those moments when letting go of a client becomes necessary, we'll discuss how to handle the situation with professionalism, including a template for drafting that difficult email or letter. The heart of this conversation is about protecting your team's energy and ensuring your spa's environment remains positive and productive. In this episode, we discuss:  Identifying a bad client and understanding the impact they have on your spa and team. Key questions to ask yourself before making the decision to part ways with a client. Strategies for clear communication and enforcing policies to prevent misunderstandings. Best practices for firing a client with dignity, including how to craft a respectful goodbye message. Plus, we created a sample email that you can download and use as a template. To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/375 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
11:4708/04/2024
SMME #374 Passing on the Kindness: Debbie Lee's Legacy of Love and Service in Honor of Her Son

SMME #374 Passing on the Kindness: Debbie Lee's Legacy of Love and Service in Honor of Her Son

In today's episode of the Spa Marketing Made Easy podcast, we are honored to share the inspiring story of Debbie Lee, a Gold Star Mother who turned her heart-wrenching loss into a powerful mission to support our troops, veterans, and their families. Debbie's life was forever changed when she received the devastating news that her son, Marc Alan Lee, was the first Navy SEAL killed in Iraq. Despite her unimaginable grief, Debbie chose to rise above and dedicate her life to defending our defenders and keeping the freedoms our troops have fought for. Listen in as Debbie shares her incredible journey of resilience, love, and unwavering commitment to our military heroes. In this episode, we discuss:  How Debbie found the strength to turn her tragedy into a purpose-driven life, honoring her son's legacy and last letter home. The incredible impact of Debbie's foundation, America's Mighty Warriors, in providing support and healing to veterans and their families. The power of touch and self-care in helping veterans with PTSD, and how Debbie's foundation offers facials, treatments, and massages to those in need. Debbie's tireless advocacy for our military community, from visiting combat zones to meeting with presidents and lawmakers on Capitol Hill. To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/374 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.  
29:2801/04/2024
SMME #373 How Alexis Robertson Hit $100K in One Month with a Live Event Planned in Just 2 Weeks!

SMME #373 How Alexis Robertson Hit $100K in One Month with a Live Event Planned in Just 2 Weeks!

In this episode of Spa Marketing Made Easy, we sit down with Alexis Robertson, award-winning esthetician and founder of Alxs Skn Gym, to uncover the secrets behind her incredible success story. Alexis shares how she planned and executed a wildly successful live event in just two weeks, resulting in a staggering $100,000 in sales in a single month! Listen in as Alexis reveals the step-by-step process she used to create buzz, connect with clients, and drive attendance for her event. From leveraging her sales expertise to tapping into her existing client relationships, Alexis's tactical strategies are a masterclass in event planning and promotion.   Whether you're a seasoned skincare professional or just starting out, this interview is packed with inspiration and game-changing insights to help you level up your business.    In this episode, we discuss: The step-by-step process Alexis used to plan and execute her wildly successful event in record time. How she tapped into her sales expertise and client relationships to create a buzz and drive attendance. The mindset shifts which allowed her to let go of outcome attachment and focus on serving her community. Alexis's unique approach to creating an unforgettable, fun-filled experience that left her clients feeling celebrated and loved. To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/373 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.  
28:3125/03/2024
SMME #372 Up Your Game with Google Business Profile in 2024 with Ryan Files of High Level Marketing

SMME #372 Up Your Game with Google Business Profile in 2024 with Ryan Files of High Level Marketing

Hey there, it’s another deep dive on the podcast, and this time, we're unraveling the secrets to mastering your Google Business Profile with a special return guest, Ryan Files from High Level Marketing. If there's one thing we've learned, it's that the digital landscape doesn't stand still, especially not for Google. Today, we're getting into the nitty-gritty of what’s new with Google Business Profile in 2024. Gone are the days when Google My Business was just a static listing. Now, we're talking a full-blown social integration makeover, and yes, it's a game-changer for your spa. In this episode, we discuss: The switch from Google My Business and what it means for your spa’s online spot. How Google’s now spotlighting your social feeds and why it's your new best friend for drawing clients in. Why picking the right category could be the difference between top of the page and not on the page. Ryan gives us the how-to. Why updating your profile shouldn’t be a once-and-done deal. Think of it as your spa’s digital pulse. To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/372 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.  
40:0418/03/2024
SMME #371 The Legalities of Aesthetics - A Deep Dive with Mandie Gossert

SMME #371 The Legalities of Aesthetics - A Deep Dive with Mandie Gossert

Creating sustainable growth and success in aesthetics means more than just mastering the art of skincare; it involves understanding the legal landscape that shapes our industry. In today's episode of Spa Marketing Made Easy, we're diving deep into the legalities surrounding the aesthetics industry.    I'm joined by Mandie Gossert, a passionate esthetician who has taken her love for skincare to the next level by founding the Aestheticians Alliance in her state. Mandie is an experienced and talented esthetician with a decade of experience.  Together, we explore the evolving landscape of state regulations affecting aesthetic practices, the importance of staying informed, and how to get involved in advocating for our profession.   In this episode, we discuss:  Mandie's Journey to create the Aestheticians Alliance in her state to advocate for regulations that affect our industry. The evolving state regulations and their impact on aesthetic practices across the country and aestheticians on regulatory boards. The steps Mandie and the Aesthetician Alliance are taking to address these changes in Maryland.   To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/371 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
22:0511/03/2024
SMME #370 Daniela’s Debrief: Addo Wellness Institute’s Spa Manager Certification Event

SMME #370 Daniela’s Debrief: Addo Wellness Institute’s Spa Manager Certification Event

If you’ve been a long-time listener of the Spa Marketing Made Easy podcast, you’ll remember back in November, I introduced my team’s next endeavor - Addo Wellness Institute, the first post-secondary school specializing in the business of aesthetics! We’ve been moving right along since 2024 kicked off with our inaugural Spa Manager Certification course.    As part of that course, we host one in-person event in Salt Lake City, Utah, for the students to meet in-person and get more hands-on lessons from our teachers.    In today’s episode, I’m sharing a full debrief from the event, plus more details about the Spa Manager Certification.   If you are a spa owner, current spa manager, or aspiring spa manager interested in learning more about Addo Wellness Institute’s Spa Manager Certification, this episode is a must-listen!    In this episode, I discuss:  Addo Wellness Institute’s first Spa Manager Certification in-person event The positive morale and attitudes of the course’s students Key differences that separate the CEO from the Spa Manager role Three scenarios discussed at the event that can be used as a lesson to facilitate in your spa   To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/370   Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.  
16:4404/03/2024
SMME #369 Key Takeaways from Echelon Front’s Muster Conference with Daniela + Kyle

SMME #369 Key Takeaways from Echelon Front’s Muster Conference with Daniela + Kyle

To truly practice what I preach, leadership development is constantly in my routine.   With that in mind, I bet you didn’t think you’d catch me attending a leadership conference led by former Navy SEALs…   but boy was I blown away!   After reading, Extreme Ownership: How U.S. Navy SEALs Lead and Win, I was hooked and ready to learn more about leading in a more practical, tangible way from authors Jocko Willink and Leif Babin.   So my husband Kyle and I signed up to attend The Muster.    It’s an intense, two-day leadership conference designed to provide leaders with real-world applicable leadership principles, assessments, and role-playing opportunities to maximize their understanding and lock in their learning.   Today’s episode of the Spa Marketing Made Easy is all about our takeaways from the conference.   I highly recommend you take a listen because there are some really eye opening reflections about how this conference breaks a lot of stereotypes and helps view leadership from a more practical perspective.   In this episode, we discuss:  Daniela and Kyle’s biggest takeaways from Echelon Front’s Muster conference Learning leadership in a practical, tangible way Current trends for what motivates employees Importance of showing compassionate leadership How leaders can empower employees and encourage them to be better humans in the world   To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/369   Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
21:4226/02/2024
SMME #368 WATCH: What Does PDO Max AfterGlo™ Do For The Skin?

SMME #368 WATCH: What Does PDO Max AfterGlo™ Do For The Skin?

We know the bread and butter of the spa industry are great before + after photos.   So if you’re listening to this episode right now on Spotify or Apple Podcasts, head over to our website (addoaesthetics.com) to watch the mini presentation from my guest, Jaclyn Luongo on PDO Max AfterGlo™.   Jaclyn, Director of Sales & Business Development for PDO Max, is on the podcast today to share all things PDO Max AfterGlo™ and the benefits it can bring to your spa business.   In this episode, we discuss:  A full explanation of PDO AfterGlo™  The science + benefits it brings for the skin Befores + After examples Origin story for PDO Max   To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/368   Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
24:4719/02/2024
SMME #367 The Spa CEO Journey: What’s The Next Right Step For You?

SMME #367 The Spa CEO Journey: What’s The Next Right Step For You?

If I had to rank my top shared insights on the Spa Marketing Made Easy podcast, “leadership is a learned skill” would definitely make my Top 3.    That’s what today’s episode is all about. I’m asking you the one question all Spa CEOs need to be asking themselves in regards to leadership.    I’ve been transparent that it’s really hard (nearly impossible) to cross the million dollar mark as a solo.    If you find yourself trying to figure out a way to increase your monthly revenue number, it’s time to consider bringing on a spa manager.    However…   Before you can jump in and hire a role that is essentially an extension of you - the Spa CEO - you need to understand if you’re in a place where your leadership skills are ready to delegate and manage.   This episode is going to help you answer the hard leadership questions and give you a clear understanding of how a Spa Manager can benefit your business.    In this episode, I discuss:  My personal experiences with leadership The recognition that leadership is a learned skill that’s constantly evolving A full detailed list of spa manager responsibilities Not settling back into old patterns if you’ve lost sight of your goals - there is always room to push reset and begin again An exercise of taking an honest assessment of your business and options for the  right next step forward   To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/367   Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
21:5612/02/2024
SMME #366 3 Ecom Strategies You Need in 2024 from Gamal Codner

SMME #366 3 Ecom Strategies You Need in 2024 from Gamal Codner

Are you ready for another source of revenue stream for your spa in 2024?    We live in a world that prioritizes ease and convenience.   The accessibility of ordering essential items online has saturated the ecom market so we have to find new ways to stand out among the competitors.    Put on your headphones because today we’re covering all things to know about ecommerce in 2024.    Returning for his second time on the Spa Marketing Made Easy podcast, Gamal Codner’s consulting practice has helped 20,000+ founders generate over $96M annually in trackable revenue.   Gamal shares with me the three key strategies to keep in mind when building a desirable ecom business that people want to buy.    With $10M+ raised and 9 successful business transactions totaling over $50 million, Gamal is one of only 90 official Shopify mentoring partners, and delivered the keynote at the Amazon BBA Conference.   In this episode, we discuss:  3 key strategies to implement in your ecom business plan The big shift seen in ecommerce in a post-Covid world A relative timetable a CEO needs to expect for launching an ecom store Two questions Gamal asks his CEOs to answer to master their messaging to strangers online How we can be as convenient as possible for our existing customers   To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/366   Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
30:4105/02/2024
SMME #365 WATCH: Emage Medical® Image Pro® SUNLITE Walkthrough

SMME #365 WATCH: Emage Medical® Image Pro® SUNLITE Walkthrough

If you’re a regular listener to the Spa Marketing Made Easy podcast, you’ll remember I introduced you to Emage Medical® last year.    Emage Medical® is a strategic partner that I’ve developed a relationship with and fully support the devices they offer.   For the second time on the pod, Emage Medical® returns as I’m joined by Hannah Beavers who walks me through the features and benefits of the Image Pro® SUNLITE device.    If you’re listening on Spotify + Apple Podcasts, head over to our website (addoaesthetics.com) to watch the full walkthrough as Hannah shares her screen to show a full tutorial of the device’s capabilities + the analysis it provides for each client.     In this episode, we discuss: A full walkthrough of the Image Pro® SUNLITE device Client engagement and how the data provided from this device enhances the experience The revenue payoff from investment in this device and how in depth the skin analysis is for each client How the device shows improvements and areas of opportunity that give a full skin care plan for clients   To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/365   Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
27:5529/01/2024
SMME #364 Money Mindset + Management with Daniela + Nicole

SMME #364 Money Mindset + Management with Daniela + Nicole

“What am I actually able to do with my money?” is a common question many spa owners don’t know how to answer.   Managing money can bring feelings of fear, uncertainty, and to be quite honest, a lack of confidence.    If you’re sitting in a place where the past Daniela was several years ago, you’re wondering to yourself “what’s the next step?”   My guest today has the answer for you. Joining me is Addo Aesthetics Community Coach (our go-to money gal), Nicole Cooley!   Returning for her second time, Nicole is here to relieve your financial worries with all the details of how you can get started on the right foot with your financial goals in 2024!    With 10 years experience in the coaching industry, Nicole is an Accredited Financial Counselor and Certified YNAB Coach.    She believes in a holistic approach to finance and money that includes each client's skillset, mindset, and unique goals into their financial plan.    She has worked across industries, working with therapists, lawyers, coaches, and spa owners.   In this episode, we discuss:  Identifying the roles cash flow and financial statements play in business Ways to overcome feelings of uncertainty when it comes to finances  Understanding money management is a learned skill set Nicole reveals what the 2024 message is for cash flow management The first step to take if you’re new and don’t know where to begin   To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/364   Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
25:4622/01/2024
SMME #363 $46.5K in 7 Days - How Ashlen Day Ran Her Best Gift Card Promo Yet

SMME #363 $46.5K in 7 Days - How Ashlen Day Ran Her Best Gift Card Promo Yet

“$46,500 in SEVEN DAYS?! TELL ME EVERYTHING!” was the first thing that crossed my mind when I saw Ashlen’s Wednesday Wins post last month.   In addition to Ashlen’s December gift card promo being a smashing success, what drew me to her success story was how she created a great cash infusion into her business by keeping a successful sales strategy from the previous owner and amplifying it by combining guerilla marketing tactics with new technology strategies.    Here to spill the details on her goal crushing promotion and share her top takeaways in this episode of the Spa Marketing Made Easy podcast is Ashlen Day, Spa CEO of CopperLeaf Spa & Salon in Winnsboro, Texas.    She started out as a service provider at CooperLeaf in 2017 and eventually moved into the management eventually purchasing the spa and becoming the owner in 2023. Plus she’s one of my students in the Growth Factor Framework program!   Her business is home to 22 employees, 19 of them being service providers, and offers a broad spectrum of services including: massage, aesthetics, nails & hair.   If you’re looking to see what’s possible through a dedicated promotional retail push, I highly recommend you tune in for a strong dose of inspiration, encouragement and tangible takeaways.   In this episode, we discuss:  Ashlen’s journey from service provider to owner of CooperLeaf Spa & Salon The annual process her business follows to run a 20% off $100 or more in gift cards promotion The marketing strategies she relied heavily on that helped CooperLeaf have its best year running this promo yet - $71.5K for the entire month of December!  The key takeaways she plans to revise to set her up to achieve her $100,000 goal in December 2024   To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/363   Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
23:2015/01/2024
SMME #362 Building a Winning Paid Ads Strategy with Tara Zirker

SMME #362 Building a Winning Paid Ads Strategy with Tara Zirker

If you’ve found yourself staring blankly at your Meta Ads account, turn the volume up and grab a notepad.    I’ve been in your shoes.    What is Meta?  How do I know which ad campaign objective to select? Should I use an image or a video?   This is just the start of a long list of questions that runs through your head while beginning to set up your paid ads strategy.   I want to help you take the guesswork out of ads so I invited the Facebook ads goddess herself, Tara Zirker, back onto the Spa Marketing Made Easy podcast.    Tara helps thousands of online experts who are overwhelmed or skeptical to confidently learn paid advertising and infinitely scale their businesses through her business, Successful Ads Accelerator.    Put your frustrations to the side, Tara shares easy to understand tips for lead generation and customer acquisition through paid advertising and tells us what developments to focus on in 2024.    In this episode, we discuss:  Two developments to consider when building your paid ads strategy this year One important question to ask yourself about the lifetime value of a client The biggest thing that holds spa owners back Analyzing your budget and making data based decisions for ad placements When and how to consider Tik Tok ads Is video king in ads?    To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/362   Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
50:1108/01/2024
SMME #361 Setting Intentions: Daniela’s 2024 Words of the Year

SMME #361 Setting Intentions: Daniela’s 2024 Words of the Year

One of my favorite practices every January is to set my intention for the year.   The word (or phrase) I select is the constant reminder I refer to weekly as I navigate life and business for another year.   For 2024, I decided to switch it up a bit.    After seeing a Facebook post that said whichever 4 words you see first in the word scramble are going to determine your year, I decided to play along and ended up loving the 4 words I saw first.    Tune in to this episode to hear what my focus is going to be in 2024!    In this episode, I discuss:  Intention setting and why it’s important to regularly practice My process for setting my yearly intention The 5 words I am committing to in 2024   To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/361   Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
08:2201/01/2024
SMME #360 3 Keys for Building a High Performing Team

SMME #360 3 Keys for Building a High Performing Team

Operating as a solo isn’t wrong, but it is limiting because it becomes seemingly impossible to imagine expansion or growth when you have to wear all the hats of being a business owner.   I’m not saying it’s not attainable, but it is not what I recommend or would ever put myself through as a CEO.    Developing a team has changed my life for the better.    In today’s solo episode on the Spa Marketing Made Easy podcast, I’m sharing the 3 keys to building a high performing team and reasons why my team has helped propel my business forward.   In this episode, I discuss:  How I’ve achieved freedom in my business by developing a team The training and development processes I’m using with my Growth Factor® coaches The reason why I gifted over $100,000 in 1:1 coaching calls to active Growth Factor® students Importance of standardization of processes when you have more than one provider   To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/360   Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
21:3325/12/2023
 SMME #359 Franchising Your Spa with Founder of VIO Med Spa, Joe Stanoszek

SMME #359 Franchising Your Spa with Founder of VIO Med Spa, Joe Stanoszek

Longtime listeners know I’m constantly talking about having the mindset of creating an asset that you can sell.    Well listen up Spa CEOs + aspiring spa owners because today’s podcast guest has done just that by building a franchise.    There are currently 37 franchises of VIO Med Spa and counting!    Founder Joe Stanoszek joins me to share the key things that made him get approached to franchise, plus the good and the bad of the process that landed him where he is today.   In this episode, we discuss:  Joe’s backstory and how VIO Med Spa came to fruition Key things about VIO that made Joe get approached to franchise  The in’s and out’s of the franchising process Benefits of opening a licensed franchise, specifically in spa Importance of lifetime customer value   To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/359   Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
38:0718/12/2023