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OPERATORS
In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
E083: Operators X Portland Leather Goods
00:00 Introduction
05:01 The Move to Mexico and Manufacturing Growth
11:14 The Evolution of Portland Leather
16:51 Marketing Strategy and Product Development
22:32 Supply Chain Control and Efficiency
28:52 Future Plans and Business Growth
32:14 Building a Competitive Supply Chain
35:10 The Importance of Quality Leather
38:05 The Vegan Leather Debate
41:42 Marketing as a Core Strategy
46:01 Managing Growth and Operations
51:43 Innovative Marketing Tactics
57:02 The Role of Secondary Markets
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:04:5920/11/2024
E082: Election Tariffs?
00:00 Introduction
04:23 Post-Election Implications for Business
10:57 The Future of Manufacturing
18:23 Automation and Robotics in Production
24:45 Manufacturing Shifts and Domestic Assembly
32:41 The Future of Global Supply Chains
39:34 The Balance of Globalism and Nationalism
46:43 Consumer Optimism and the Future of Building
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw
Mike's Tweet:
This is what the future of manufacturing looks like. Plan accordingly
https://x.com/mikebeckhamsm/status/1854720690097623212
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
49:5513/11/2024
E081: Business Debt
00:00 Introduction
03:07 E-commerce Challenges and Event Insights
05:50 Principles and Personal Values in Business
09:11 The Role of Debt Financing
12:00 Understanding Debt vs. Equity
14:52 Navigating Amazon and Alternative Platforms
21:00 Debt Strategies for Growth
27:10 Debt and Business Strategy
36:29 Understanding Debt Recapitalization and Its Mechanics
39:45 Liquidity Options and Their Implications
42:30 Building Relationships with Banks for Credit
45:21 Types of Debt: From Merchant Cash Advances to Equipment Financing
52:49 The Importance of Cash Flow in Debt Management
55:30 E-commerce Trends and the Role of SMS Marketing
01:00:57 YouTube as a Marketing Channel: Challenges and Opportunities
01:07:57 The Power of LTV and Subscription Models
01:09:53 The Importance of Quality Data in MTA
01:12:44 Identifying Ideal Customers for Northbeam
01:16:28 Best Practices from Disruptive Brands
01:25:40 Understanding Customer Acquisition Costs
01:30:55 The Role of Metrics in Marketing Success
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw
Mike's Tweet Reference:
https://x.com/waitbutwhy/status/1852749247445168523
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:40:3506/11/2024
E080: Boardroom to Playroom
00:00 The Chaos of Entrepreneurship and Parenting
06:14 The Balancing Act of Family and Business
19:56 The Myth of Work-Life Balance
28:01 Creating Supportive Work Environments for Parents
30:58 Balancing Work and Family Life
35:28 The Role of Caregivers in the Workplace
38:51 Intentionality in Life Management
40:47 The Wave Model of Life Balance
44:54 Setting Boundaries at Work and Home
49:51 Empowering Others and Personal Agency
57:30 Scarcity and Focus in Life Management
01:01:41 The Complexity of Priorities
01:10:55 Teaching Kids About Money
01:19:01 Instilling Drive and Responsibility in Children
01:30:15 Real-World Experience and Entrepreneurial Education
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw
Mochary Method Curriculum: https://docs.google.com/document/d/18FiJbYn53fTtPmphfdCKT2TMWH-8Y2L-MLqDk-MFV4s/edit?tab=t.0#
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:32:3830/10/2024
E079: The Pro’s and Con’s of being a CEO
00:00 Introduction
06:01 Engagement with Sports Teams
09:49 Understanding Sports Audience Demographics
12:07 The Challenges of Sponsorships
15:49 Navigating College Sports and NIL Opportunities
19:57 The CEO Experience: Challenges and Responsibilities
23:50 The Pressure of Growth and Expectations
28:07 Managing People and Organizational Growth
31:50 The Complexity of Team Dynamics
35:05 Firing and Organizational Fit
35:35 Navigating Difficult Conversations as a CEO
39:15 The Hedonic Treadmill and Human Resilience
41:31 The Loneliness of Leadership
45:19 Understanding History and Critical Thinking
51:11 Managing Career Trajectories in a Costly Environment
01:02:27 The Cost of Living Crisis and Its Implications
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Mochary Method Curriculum: https://docs.google.com/document/d/18FiJbYn53fTtPmphfdCKT2TMWH-8Y2L-MLqDk-MFV4s/edit?tab=t.0#
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:10:5723/10/2024
E078: Going Global
00:00 Introduction
02:57 Leadership Retreats and Team Dynamics
05:53 Traveling for Business: The China Experience
09:04 Consumer Behavior Insights from Italy
11:48 Cultural Differences in Retail and Consumer Products
15:06 The Impact of American Brands Abroad
18:12 Navigating International Markets and Localization
23:56 Conclusion: The Future of Global E-commerce
38:10 Understanding Lululemon's Unique Market Position
41:03 Challenges of International Expansion
43:54 The Complexity of Diversification
48:08 Insights from the Main Street Summit
52:05 Economic Perspectives Ahead of the Election
56:46 The Future of American Economics
01:01:10 The Value of American Citizenship
01:04:01 Reflections on Modern Society and Progress
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:14:2516/10/2024
E077: In Conversation with the Candy King
00:00 Introduction
06:06 From Swords to Candy: The Pivot
12:49 Innovating in the Candy Market
20:55 Challenges of Retail vs. DTC
29:52 Navigating Cash Flow and Retail Relationships
39:02 The Importance of Product and Market Fit
49:16 Consumer Behavior and Market Trends
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:00:0109/10/2024
E076: Ecommerce Comeback
00:00 Introduction
02:26 Understanding System One and System Two Thinking
18:28 The E-commerce Landscape: Current State and Future Predictions
39:31 Strategies for Q4: Optimism and Discounting
01:01:54 The Role of TikTok Shops in E-commerce
00:00 Introduction
02:26 Understanding System One and System Two Thinking
18:28 The E-commerce Landscape: Current State and Future Predictions
39:31 Strategies for Q4: Optimism and Discounting
01:01:54 The Role of TikTok Shops in E-commerce
Sean's References to Tweets:
Tweet 1: https://x.com/SeanEcom/status/1840498444756304243
Tweet 2: https://x.com/MarketingMax/status/1838926707111378966
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here:
https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:06:0202/10/2024
E075: Purpose Driven Business
00:00 Introduction
01:25 The Power of Purpose in Attracting and Retaining Talent
08:04 Creating Focus and Guiding Decision-Making with Mission and Purpose
17:07 The Role of Margin in Fueling Positive Change
26:30 Authenticity and Trust in Communicating Purpose
30:23 Addressing Skepticism around Corporate Purpose
30:51 The Importance of a Clear and Focused Mission
38:17 Avoiding Mission Scope Creep
41:37 Balancing Mission and Diverse Perspectives
46:58 Endurance and Compounding Effects of Mission-Driven Teams
57:03 The Power of Personal Branding with Purpose
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:01:0725/09/2024
E074: Growth hacking profit with Mehtab
00:00 Introduction
02:04 Optimizing Supply Chain for Increased Profitability
08:01 Reducing Fulfillment Costs with a Better 3PL
10:51 Re-engineering Products to Eliminate Waste
14:39 Building Relationships with Suppliers for Cost Savings
20:04 The Power of Being Likeable in Business
21:31 Shrinkflation: A Profitability Hack
24:51 Finding the Optimal Price Point through Price Testing
28:58 Pricing Testing for Increased Profitability
30:23 The Power of Bundling
31:48 Optimizing Supply Chain and Shipping Dynamics
39:33 Cutting Wasteful Marketing Spend
48:10 The Role of Brand Marketing
52:59 Harnessing the Power of Email and SMS Marketing
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
57:1018/09/2024
E073: How to Manage Your Wealth
00:00 Introduction
07:24 The Viral Tweet and Perspectives on Wealth Advisors
15:21 Promise 1: Control
16:14 Promise 2: Exclusive Access to Investment Opportunities
24:25 Promise 3: Access to Events
25:49 Promise 4: New Financial Instruments
26:48 Promise 5: Safety
27:15 Conclusion and Importance for Entrepreneurs
28:13 Borrowing Against Non-Liquid Assets: Benefits and Risks
31:34 The Controversy of Taxing Unrealized Capital Gains
39:17 The Importance of Having a Clear Sense of Purpose
44:03 The Need for Liquidity to Weather Economic Storms
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
55:0311/09/2024
E072: Why You Shouldn’t Run a Sweepstakes, Holiday Season Advertising, Temu’s Earnings & More
00:00 Introduction
02:18 The Pros and Cons of Running Sweepstakes
10:09 The Impact of Sweepstakes on Revenue and Customer Engagement
13:30 Q4 Planning: Leveraging Gift-Giving for Increased Sales
18:16 TV Advertising and Other Marketing Channels
23:49 Q4 Sales: Gift-Giving vs. Gift-for-Self
30:45 Finding the Perfect Gifts
32:11 Advertising Strategies for the Holiday Season
34:38 The Power of Direct Mail in Marketing
49:30 The Risks of Publicly Traded Chinese Companies
54:12 The Impact of Personal Appearance on Professional Success
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:02:0004/09/2024
E071: Catching up with Austin
00:00 Introduction
03:32 The Value of Time and Convenience
07:49 Bias to Impact and Velocity in Work
13:29 Leadership Styles and Kindness vs. Gentleness
19:12 Resilience and Embracing Failure as a Leader
26:21 Creating a Culture of Risk-Taking and Learning from Failure
31:48 The Importance of Being Anti-Fragile as a Leader
38:30 Longevity and Persistence in Business
44:34 The Key to Success: Duration and Self-Discipline
49:29 The Partnership Between Northbeam and Meta
52:43 Consumer Spending Trends and the Outlook for Q4
01:16:33 The Importance of a Clear and Concise Hook
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:29:3228/08/2024
E070: The Risks and Rewards of Hypergrowth
07:41 The Importance of Making Low-Impact Decisions
09:36 The Role of Leadership in Decision-Making
11:25 Learning from Mistakes and Allowing the Team to Make Mistakes
14:48 Identifying High-Leverage Decisions
16:44 Making High-Leverage Decisions in the Cookware Industry
21:14 Forecasting and Planning for the Future
31:06 The Advantage of Being in a Growing Category
34:21 The Significance of Intrinsic Growth Rate and New Customer Acquisition
38:37 The Role of Brand Equity in Expanding into New Product Categories
44:12 The Risks and Rewards of Hyper-Growth
46:56 The Competitiveness of the Consumer Durables Industry
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:02:0921/08/2024
E069: How to run sales like a 9-figure brand
00:00 Introduction
03:24 Discussion on Personal Networks and Investment Opportunities
06:46 Investing in Unique Business Opportunities
09:12 Balancing Personal and Professional Priorities
11:06 Maximizing Sales on Prime Day
13:41 Amazon's Brand Awareness Strategy
18:45 Strategies for Running Deals and Discounts
23:28 Gradual Discounting and Protecting Margins
27:15 Segmenting SKUs by Channel to Avoid Conflicts
28:40 Avoiding Algorithmic Price Matching and Differentiation
30:00 The Power of Bundles and Sets in Increasing AOV
31:28 Framing and Anchoring Prices on a D2C Website
38:38 Setting Prices for Profitability
49:16 The Effectiveness of Giveaways and Contests
54:59 Considerations for Running Giveaways
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Marketing Operators Podcast here: / @marketingoperators
Sign up to our weekly newsletter here: https://www.9operators.com/
58:1214/08/2024
E068: Taylor Holiday - Part 2
00:00 Introduction & The Reality of E-commerce Growth
31:26 Disparity in E-commerce Growth
33:20 Challenging the Perception of E-commerce
35:08 Challenges Faced by Seven-Figure and Eight-Figure Stores
45:41 Growth Rates of Seven-Figure and Eight-Figure Stores
53:07 Comparison of Growth Rates
55:20 Challenging Conventional Wisdom
58:36 The Importance of Having a Competitive Advantage
01:03:20 The Correlation Between Customer Sentiment and the Market
01:04:47 Setting Realistic Growth Expectations
01:07:40 The Role of Capital in Driving Growth
01:09:02 Understanding the Broader Market Context
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators Subscribe to The Marketing Operators Podcast here: / @marketingoperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:10:1507/08/2024
E067: Taylor Holiday - Part 1
00:00 Introduction and Overview
03:22 The Impact of Cap Tables on the Organization
05:17 Equity as a Tool for Employee Retention08:38 The Power Dynamics of Board Control
23:21 The Importance of Trust in Equity Allocation
26:46 Reflecting on Past Decisions: What Would You Change?
27:41 Navigating the Challenges of Equity and Ownership
38:02 The Importance of Open Communication and Fairness
45:17 Understanding the Psychology of Equity and Monetization
53:24 Insights into the E-commerce Industry: A Preview of Data
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here:
https://www.youtube.com/@MarketingOperators
Subscribe to The Marketing Operators Podcast here: / @marketingoperators
Sign up to our weekly newsletter here: https://www.9operators.com/
56:0131/07/2024
E066: Special guest episode with the founder & CEO of Flexport Ryan Petersen
00:00 Introduction
03:18 Overview of Flexport and its Services
08:09 Differences between Flexport and Shopify in Fulfillment
10:04 Utilizing Real-Time Data for Supply Chain Planning
14:47 The Importance of Visibility and Communication in Logistics
17:56 Challenges in the Freight Forwarding Industry
18:25 Choosing the Hardest Businesses and the Value of Simplifying to Amplify
23:33 Expanding into Omni-Channel Fulfillment and B2B Distribution
28:12 The Complexity of Wholesale Orders and Physical Retail Partnerships
31:06 The Importance of Integration and Communication in Supply Chains
34:50 Building a Robust System for Handling Demand
38:38 The Importance of Holistic Service and Avoiding Fragmentation
39:04 Improving Delivery and Unloading Processes
49:57 The Rise of E-commerce and its Impact on Air Cargo
53:45 Challenges and Non-compliance in Customs Clearance
58:59 The Transition from Operator to Investor
01:02:19 Capital Allocation and Return on Invested Capital
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.https://www.northbeam.io/
Postscript.https://postscript.io/
Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators Subscribe to The Marketing Operators Podcast here: / @marketingoperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:08:4324/07/2024
E065: Capital, Investment & Politics
00:00 Introduction
03:12 Weekend Recap and Discussion on Aging
06:26 Transitioning from Fluid Intelligence to Wisdom
09:20 The Political Landscape and the Biden Presidency
13:41 The Importance of Privacy and Anonymity on Social Media
15:30 The Influence of Generational Shifts on Institutions
18:12 The Role of Swing Voters in Elections
20:53 The Need for Competent and Moderate Leadership
22:22 The Value of Wisdom and Experience
25:37 The JP Morgan Founders Forum and Insights from Jack Ma
30:19 The Importance of Financing a Business Through Internal Cash Flow
31:18 The Challenges of Transitioning to Generating Free Cash Flow
34:39 Establishing a Strong Culture Early On
36:05 Challenges in the Private Equity Market for M&A
37:03 The Rise of AI and Its Impact on Investment
37:32 Understanding the Chinese Economy and Geopolitical Risks
43:45 The Need for Contingency Plans in Manufacturing
45:19 The Importance of Immigration in Building a Strong Manufacturing Ecosystem
56:09 The Movement of Millionaires out of the UK
57:04 The Decline in Foreign Investment in China
01:04:33 Assessing the Growth Story of China
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.https://www.northbeam.io/
Postscript.https://postscript.io/
Subscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators Subscribe to The Marketing Operators Podcast here: / @marketingoperators
Sign up to our weekly newsletter here: https://www.9operators.com/
01:08:4217/07/2024
E064: Manage your time like a 9-figure CEO
00:00 Introduction
03:09 The Role of an Executive Assistant
06:06 Finding and Trusting an EA
08:49 When to Hire an EA
10:15 Different Perspectives on Having an EA
20:21 Balancing Personal and Work Tasks
23:12 Avoiding Lifestyle Creep
26:34 The Lumpy Nature of Needing an EA
30:21 Finding Time as a CEO
43:28 Aligning Personal and Business Finances
48:31 Optimizing Processes and Priorities
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Postscript.
https://postscript.io/
Subscribe to The Marketing Operators Podcast here:
https://www.youtube.com/@MarketingOperators
Subscribe to The Marketing Operators Podcast here:
@marketingoperators
Sign up to our newsletter here: https://www.9operators.com/
55:5310/07/2024
E063: Part 2: How to build resiliency into your business
00:00 Introduction
00:31 Understanding the Challenges of Inventory Management and Fulfillment
06:32 Building a Resilient Business through Channel and Market Diversity
10:39 The Importance of Sustainable Competitive Advantages and Modes
13:50 Productive Paranoia and Risk Mitigation for Long-Term Success
23:40 The Strategy of Sharing Information and Fortifying the Business
26:28 Building in Public
28:17 Accountability and Learning
29:44 Finding a Community
38:12 Recognition and Resilience
47:29 Leading Through Challenges
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51:5603/07/2024
E062: Special Guest Episode: Growth Marketing Ft. Sarah Carusona
00:00 Introduction
08:09 Navigating the Agency Landscape and the Role of ERPs in E-commerce
14:51 Segmenting Advertising Strategies for New and Returning Customers
24:21 Challenges in Measuring Customer Acquisition Costs
27:08 Utilizing Data Warehouses and Technologies for Customer Analysis
31:51 Tracking and Attributing Customer Data
41:18 The Power Law Distribution of Customer Behavior
49:26 TV and Influencer Marketing as Awareness Plays
54:31 Understanding the Media Mix and Targeting the Core Group of Customers
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01:02:5526/06/2024
E061: Part 1: How to build resiliency into your business
00:00 Introduction
03:18 Building Resilience: Lessons from the Meta Summit
08:59 Diversification: Mitigating Risks in a Platform-Driven World
24:10 The Evolving Role of AI in Marketing
27:30 Investing in Resilience: Strategies for Long-Term Success
28:57 The Challenges of the E-commerce Ecosystem
29:55 The Risks of Relying on Algorithms
31:19 Transitioning from the Marketplace to 1P
34:35 The Importance of Understanding Your Numbers
45:38 The Global Competition in E-commerce
53:06 Building Resilience in the E-commerce IndustryOperators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIAPowered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.Northbeam.https://www.northbeam.io/Sendlane.https://learn.sendlane.com/operatorsSubscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperators Subscribe to The Marketing Operators Podcast here: / @marketingoperators Visit Our Website: https://www.9operators.com/
57:4619/06/2024
E060: Defending Your Time, Standing for Something, HexClad Super Bowl Ad & More!
00:00 Introduction and Overview of Topics
01:20 The Impact of ERP Systems on Inventory Management
05:32 The Influence of Social Media on Public Discourse
07:02 The Disruption of Traditional Media and Commerce by Digital Platforms
13:26 The Relevance of Super Bowl Ads in the Current Media Landscape
32:15 The Cost and Value of Working with Creative Agencies
37:32 The Impact of Brand Equity and Branding Investments
45:26 The Frustration of Cold Emails and the Importance of Strategic Networking
53:30 Complexities of Government Funding Programs and Ethical Decision-Making
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58:4912/06/2024
E059: Meta, Consumer Sentiment & Be a Cockroach!
00:00 Introduction
08:34 Understanding Consumer Sentiment and Advertising Strategies
15:23 The Impact of Meta on Business Performance
33:36 E-Commerce Strategies and Customer Acquisition
47:43 Brand Expansion and Product Lines
59:33 Brand Equity and Category Expansion
01:03:24 The Challenge of Hubris in Business
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01:07:3005/06/2024
E058: The Secret to Ecommerce Success? The Human Factor
00:00 The Business of People: Navigating Hiring Challenges
10:22 Organizational Culture and Leadership Impact
29:02 Navigating the Challenges of Hiring and Building Leadership
35:00 The Impact of Growth on Organizational Dynamics
49:48 Executive Roles and Leadership Structure
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57:0929/05/2024
E057: Operators in Session with Cherene Aubert
00:00 Introduction
03:41 Chaurene's Career Journey and Leaving Bobby
08:06 Growth and Challenges at ILIA Beauty
14:17 Lessons from Bobby and the Importance of Customer Obsession
22:07 Skills and Insights from the Agency World
27:25 Remote Work and Managing High-Performing Teams
34:22 Generating Sustainable Growth
36:38 Building an Organic Customer Acquisition Baseline
37:38 Alternative Growth Strategies: New Products and Distribution Channels
38:04 Clever Discounting Techniques: Gift with Purchase and Free Customization
39:00 Avoiding Brand Dilution: Thoughtful Discounting and Pricing Strategies
39:29 Hiring the Right Talent and Creating a Holistic Compensation Package
54:46 Focusing on High-Leverage Points for Maximum Growth
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01:13:0822/05/2024
E056: 9-Figure Brand Health Check
00:00 Introduction
00:32 International Expansion and Diversification
01:28 Streamlining Logistics and Inventory Management
11:31 The Challenges of Launching New Products
12:55 The Benefits of Planning Product Launches in Advance
28:26 The Impact of Digital Marketing on Sales
30:24 Paid Ads and Physical Retail
40:27 Challenges of Scaling a Business
45:39 Building a Positive Work Culture
54:56 The Importance of People Management
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01:00:1215/05/2024
E055: The AI Takeover, Formal Education Decline, Ecom Tech Disruptions & The Future of Employment
00:00 Introduction: Outsourcing, AI, and the Future of College Education
03:44 The Impact of Remote Work on American Workers
06:30 The Rise of the Global Workforce
26:41 Reevaluating the Concept of Equity in a Global Economy
27:39 The Rise of Robotics and AI in the Workforce
29:07 Remaining Competitive in a Changing Job Market
31:32 The Future of Credentialing
35:09 The Gig Economy and the Freelancification of Work
37:24 Government Policies and the Impact on Employment
47:37 The Changing Nature of Education and Learning
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55:1508/05/2024
E054: TikTok and Cool Brands
00:00 Government Bureaucracy and Productivity
07:05 Enforcement of Intellectual Property
14:37 The Speed of Government Action
30:45 The Impact on Brands and Creators
41:04 Innovative Brands: Malbon Golf and Rude
53:29 Challenges of Growing a Fashion Brand
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52:3701/05/2024
E053: Temu & Politics
00:00 Introduction and Overview
08:10 The Impact of Taxes on Entrepreneurship
15:20 The Rapid Growth of Temu
33:18 Adding Value, Building Brands, and Operational Excellence in Ecommerce
41:02 Creating Sustainable Competitive Advantages and Protecting Intellectual Property
52:04 Being Proactive and Vigilant in Protecting Your Business
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01:01:3624/04/2024
E052: Connor Rolain: Marketing Tactics, Product Expansion, Creative Operations, Growth Team & More
00:00 Introduction
08:02 Transitioning from Agency to In-House
30:34 Unlocking New Levels of Growth
37:26 Expanding into Consumables and Higher-End Appliances
46:29 Segmenting Ad Sets for New Product Categories
57:37 Measuring and Comparing Creative Metrics
01:08:28 Maximizing Potential through Editing Existing Creative
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01:10:4717/04/2024
E051: Workload Strategy, Personal Finance, Q1 Recap, Liquidity & More
00:00 Introduction and Overview
09:04 Personalized Investing
16:33 Growing your brand is hard
27:50 Managing Illiquid Assets
38:32 Employee Stock Ownership Plans (ESOPs)
50:31 Investing in Growth Before It's Needed
58:00 HexClad and Amazon
01:09:24 Q1 Recap at Simple Modern
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01:17:1110/04/2024
E050: Cody Plofker: Marketing Strategies, Meta Advertising, Maximising Contribution, International Market Expansion
00:00 Introduction
03:09 Panzerism: Trust No One
04:06 Termination of Relationship with an Agency
07:53 Success, Failure, and Overvaluing Contributions
09:46 Building Trust and Hiring Practices
13:32 Challenges with Meta Advertising
15:00 Diversification into Other Channels
25:17 Transitioning to Other Channels
27:40 The Importance of Profitability and Knowing Your Numbers
30:01 Dealing with Meta Performance Issues
31:01 Navigating Conversion Lag and Meta Changes
36:19 Balancing Growth and Efficiency
47:17 The Power of Product, Market, and Channel
48:40 The Success of Retail Stores
57:37 Expanding into International Markets
59:35 The Importance of Translating Content
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01:02:0503/04/2024
E049: Connor from Ridge: Artificial Newness, Channel Activation, Content Planning, Pricing Strategy
02:00 Preparing for Father's Day
07:14 Content Planning and Pricing Strategy
11:11 Media Mix and Channel Activation
29:45 Channel Diversification and Crop Rotation
32:39 Initial Wins and Marketing Strategy
33:36 Challenges with Meta Platforms
35:09 Identifying Issues and Taking Action
36:08 Reallocating Budgets and Measuring Incremental Lift
38:47 The Importance of CPM and Channel Diversification
44:12 Building Redundancy and Expanding Product Categories
51:07 Creating Artificial Newness and Leveraging Influencers
52:19 The Importance of Off-Platform Metrics and International Markets
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01:00:4027/03/2024
E048: Roman Khan: Buying and Growing DTC Companies
00:00 Introduction and Background to Roman
06:05 Roman's Journey and Current Ventures
10:14 Lessons from Rocket Internet
13:29 Communication Platforms and Future Plans
24:32 The Importance of Supply Chain Management
31:02 Building Strong Relationships with Suppliers
32:21 Using Factories as Financing Partners
32:55 Negative Cash Conversion Cycles and Negotiation
35:14 Building Transparent and Trusting Relationships with Suppliers
38:38 The Success of Multi-Brand Models
41:28 Investing in Kanpai Foods
44:37 Finding Success in Focusing on a Superpower
49:10 Preparing for the Future Beyond Meta
52:00 Living and Doing Business in Hong Kong
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01:05:1220/03/2024
E047: DTC Hardships, Amazon Fees, Klaviyo Agency Move & More
00:00 Introduction and Market Update
07:39 D2C Apocalypse: Meta Issues
33:02 The Challenges of Being an Amazon Seller
34:21 The Importance of a Differentiated Value Proposition
35:07 The Evolution of Direct-to-Consumer (DTC) Brands
36:01 The Role of Product and Brand in Retail
37:28 The Potential Ban of TikTok
38:13 Regulatory Concerns and Potential Buyers for TikTok
40:14 The Uncertainty of TikTok's Future
42:31 Considering the Impact of TikTok's Potential Ban
44:21 The Need for Focus and Product Differentiation
45:59 The Difficulty of Attribution in Advertising
48:10 The Importance of Content and Influencers on TikTok
49:17 The Challenges of Diversification in the Current Landscape
53:25 The Value of Focusing on Product Quality
55:14 The Challenges of Being a Low-Profit, Low-Growth Commerce Brand
56:08 The Risks of Going Public as a DTC Brand
58:16 The Importance of Brand Partnerships and Collaboration
59:31 The Summary of the Armageddon Episode
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01:03:5913/03/2024
E046: Ridge Retreat, Measuring Brand Awareness, The Rising Cost of Advertising & More.
00:00 Ridge Retreat
03:12 Off-Site Team Building
06:08 Challenges of Hosting Retreats
07:36 New Product Launch: Hexclad Pizza Steel
11:51 Measuring Brand Awareness13:18 Aided and Unaided Awareness
15:21 Actionable Insights from Brand Awareness Data
20:59 Awareness vs Competitors
25:11 The Size of the Market
29:14 Expanding the TAM
31:05 Brand Awareness vs Brand Affinity
33:01 Building Market Share Regionally
35:24 The Importance of Household Penetration
36:19 Creating Organic Demand and Network Effects
41:21 The Rising Cost of Advertising
44:22 The Limitations of Market Share
51:10 Failure as a Learning Experience
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58:2906/03/2024
The Ridge X Marques Brownlee Partnership: A Deep Dive
In this episode, the Operators discuss Ridge's recent announcement that they've partnered with Marques Brownlee, the number one tech YouTuber. The decision to bring in Marques as an investor, advisor, and board member is driven by the belief that creator-led brands are the future. Sean explains that the skills that made Ridge successful in the past, such as digital marketing, are no longer as relevant due to changes in the digital advertising landscape. The partnership with Marques aims to leverage his expertise in content creation and storytelling to elevate Ridge's brand.
01:11 Ridge's Partnership with Marques
05:46 The Importance of Standing Out
08:32 Impact on Marques' Relationships with Competitors
10:27 The Decision to Bring in an Equity Partner
11:38 Considering the Future of Creator-led Brands
15:37 The Marriage of Creators and Successful Brands
22:26 Involvement of Creators in Product Development
23:29 Learning from Hexclad's Partnership with Gordon Ramsay
24:16 Inspiration and Goals for Ridge
24:57 Choosing Influencers: Reach vs. Brand Alignment
27:04 Being Patient and Making the Right Move
28:27 Finding a Person with a Track Record of Relevance
29:09 Tiered Approach to Brand Partnerships
30:37 The Value of Organic Content and Authentic Partnerships
33:06 Building Relationships with Influencers
36:32 The Future of Organic Content for Brands
37:08 Product Roadmap and Influencer Partnerships
38:13 The Power Law of Organic Content
39:01 The Importance of Getting Good at Organic Social
40:21 Expanding into Different Communities and Markets
41:36 Summary and Appreciation
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46:1028/02/2024
E044: January retail sales, Yeti’s earnings, Shopify’s Q4 & More
03:42 Discussion on January Retail Sales
24:07 Analysis of Shopify's GMV in Q4
33:09 Panzerism of the week
41:49 Creating a Fun Work Environment
44:00 Yeti's Earnings and Expansion into Cookware
54:00 Challenges in the Bag Industry
01:05:23 The Importance of Gross Margin in Business Growth
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01:06:5721/02/2024
E043: Shopify's price increase, Tapestry's earnings, TikTok as a marketing platform & more
00:00 Introduction and Random Conversations
06:00 Review of Tapestry's Earnings
20:16 Discussion on Amer Sports IPO
28:17 Analysis of Shopify's Price Increase
42:16 Exploring TikTok as a Marketing Platform
46:34 Sean's Bearish View on TikTok
48:29 Overspending on Amazon Advertising
53:24 Evaluation of TikTok
57:13 Assessing TikTok's Audience Trust
59:07 Complexity and Uncertainty in Geopolitics
01:04:43 Handling the Unknown in Business
01:05:38 Geopolitical Considerations
Summary:
In this episode, the Operators discuss various topics including Tapestry's earnings, the Amer Sports IPO, Shopify's price increase, and the effectiveness of TikTok as a marketing platform. They analyze the financial performance and growth potential of Tapestry, a well-run business in the accessories industry. The Operators also share their thoughts on Amer Sports' house of brands and the challenges of being an outdoor brand in a recession. They debate the impact of Shopify's price increase on businesses and the value it provides compared to other platforms. Finally, they discuss the view-through nature of TikTok and its potential as a search engine. The conversation covers topics such as overspending on Amazon advertising, the evaluation of TikTok as an advertising platform, assessing audience trust on TikTok, the complexity and uncertainty in geopolitics, and handling the unknown in business.
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01:06:4414/02/2024
E042: January Performance, International Thoughts, Sean's Challenge, Conditioning Customers & More
00:00 January Performance
03:06 International Expansion
06:23 Competitor Challenges
11:31 The Rise and Fall of Brands
19:01 Surprising January Results
22:03 International Market Opportunities
32:00 Inventory Shortage
38:54 Scaling and Customization Challenges
39:28 Using Pre-Orders to Manage Demand
40:13 Scarcity as an Asset
41:46 Expanding to International Markets
42:16 Leveraging Scarcity for Higher Margins
45:13 Conditioning Customers to Act Quickly
Summary: The conversation covers the performance of the Operators in January, the challenges and opportunities of international expansion, the rise and fall of brands, surprising January results, international market opportunities, and an inventory shortage problem. In this conversation, the Operators discuss various strategies for managing demand and scaling a business. They explore the challenges of scaling custom products, the use of pre-orders to control inventory, and the benefits of scarcity as a marketing tool. They also touch on expanding to international markets and the importance of conditioning customers to act quickly. They also help solve a challenge for Sean.
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50:5507/02/2024
E041: Competitors, Avoiding Imitation, Red Ocean Strategy, Timing Expansion, Hero Products & More
Episode 41
Summary
The Operators discuss the topic of competition and how entrepreneurs think about their competitors. They explore the importance of understanding the competitive landscape and share their thoughts on spending time and energy on competitors. The conversation also touches on the concept of red ocean industries and the benefits of being in a growing category. The Operators emphasize the need to focus on running your own race and the dangers of imitating competitors without understanding their context. They also discuss the timing of expanding into new markets and the challenges of measuring success. The episode concludes with insights on learning from aspirational competitors and the importance of taking big swings in business.
Chapters
00:56 Thinking About Competition
07:51 Competition in Red Ocean Industries
09:24 Learning from Competitors
11:41 Competing in Growing Categories
15:49 Share of Wallet and Running Your Own Race
20:14 Avoiding the Trap of Imitation
23:46 Understanding Competitors' Strategies
28:31 Competitors as a Tailwind
32:20 Disruptive Growth and Timing
36:50 Expanding into New Markets
38:43 Specialization and Omni-Channel Approach
43:11 The Challenge of Measuring Success
45:41 The Importance of Product Innovation
49:35 The Combination of Competitive Advantages
54:05 Learning from Aspirational Competitors
56:36 Paid Ads and Focusing on A-Plus Projects
59:02 Avoiding Busyness and Taking Big Swings
Operators Exclusive Slack:https://join.slack.com/t/9operators/s...
In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Four titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Sendlane.
https://learn.sendlane.com/operators
Visit Our Website:
https://www.9operators.com/
01:02:4531/01/2024
E040: Merchandising Deep Dive
00:00 Enhancing customer experience through digital merchandising planning.
10:44 Seasonal merchandise crucial for successful wholesale strategy.
12:55 Research shows too many options can overwhelm.
20:32 Omnichannel complexities and retail trade-offs.
25:38 Exclusive SMU unit requires strategy.
29:50 Business adaptability leads to changes and growth.
38:15 Align products with brand message for success.
44:08 Merchandizing and brand building define company values.
46:29 Capitalizing on chance, seizing marketing opportunities.
51:11 Improving drop strategy based on consumer demand.
01:01:08 Stick to core competency, expand strategically.
Operators Exclusive Slack:
https://join.slack.com/t/9operators/s...
In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Four titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.
Powered By:
Fulfil.io.https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Sendlane.
https://learn.sendlane.com/operators
Visit Our Website: https://www.9operators.com/
01:01:5424/01/2024
E039: Creative, Top Of Funnel, Productivity Hacks, Delegation, Brand Performance & More.
00:00 The Importance of Taking Time Off
03:27 The Productivity Hack of Taking Space
05:05 Defining Productivity for Different Roles
10:18 The Lion Work Ethic
12:20 The Value of Planning and Prioritizing
13:53 The Importance of Delegating and Empowering Others
19:27 Differentiating Between Where and Why vs. What and How
22:30 The Potential of TV Advertising
24:14 Exploring Different Top-of-Funnel Sources
27:37 The Role of Owned Retail in Top-of-Funnel Awareness
29:15 The Limitations of Podcasts as a Top-of-Funnel Channel
31:29 The Potential of Out-of-Home Advertising
35:20 The Impact of Retail Stores on Top-of-Funnel Awareness
37:01 The Importance of Branding and Credibility
38:46 The Value of Short-Form Content for Social Media
43:41 The Power of Owned Content and Content Production
46:12 The Importance of Social Media Content
49:24 Determining the Budget for Content Production
51:39 The Role of Content Production in Success
51:59 Finding the Right Balance of Creative Content
52:08 The Challenge of Content Saturation
54:30 The Impact of Ads on Brand Performance
55:20 The Importance of Storytelling in Advertising
56:23 Strategic Advertising Approaches
57:13 Market Penetration and Brand Domination
The conversation covers the importance of taking time off, the productivity hack of taking space, defining productivity for different roles, the value of planning and prioritizing, differentiating between where and why vs. what and how, the potential of TV advertising, exploring different top-of-funnel sources, the impact of retail stores on top-of-funnel awareness, the power of owned content and content production, and the importance of finding the right balance of creative content. The conversation explores various aspects of advertising and content creation, including the challenge of content saturation, the impact of ads on brand performance, the importance of storytelling in advertising, strategic advertising approaches, market penetration and brand domination, appreciation for knowledge, creating fake clips for advertising, determining ad spend and content investment, improving podcast production quality, and sponsorship and customer satisfaction.
Operators Exclusive Slack:
https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Four titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Sendlane.
https://learn.sendlane.com/operators
55:3217/01/2024
E038: The Inventory Deep Dive.
00:00 Introduction and Importance of Inventory Management
01:24 The Complexity of Inventory Management
03:20 Factors Affecting Inventory Risk
05:27 Time-Based and Seasonal Inventory Risks
07:23 Product Market Fit and Specificness as Inventory Risks
09:15 The Financial Engineering Aspect of Inventory
10:04 The Impact of Inventory on Lending and Credit
13:15 The Importance of Managing Downside in Inventory
15:32 The Risks of Overstocking and Understocking
19:09 The Impact of Macro Factors on Inventory
21:25 The Ideal Size and Growth of a Business
23:52 The Importance of Operating Paranoid and Planning for Risk
27:26 Considering the Competitive Landscape in Inventory Management
32:51 The Risks of High Growth and the Ideal Size for a Business
37:08 The Impact of Category Risk on Inventory
40:32 The Role of Domestic Manufacturing in Resilience and Growth
42:17 The Importance of Brand and Speed
43:11 The Advantage of Customizable Products and Agility
44:12 Taking Shots on Goal and the Role of Domestic Manufacturing
45:16 The Impact of Speed and Global Logistics
46:14 Scaling Up with Domestic Manufacturing
47:13 The Challenge of Inventory Management
48:44 Cutting Inventory and Making Decisions
50:07 Expanding Manufacturing into New Markets
51:33 The Structural Advantage of Established Businesses
52:57 Recycling and Upcycling Inventory
56:03 The Reality of Destroy and Field
58:07 Being Analytical and Unemotional about Inventory
01:02:15 Intentionality, Preparation, and Consistency
Operators Exclusive Slack:
https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Operators Job Board:
https://operators.niceboard.co
In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Four titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Sendlane.
https://learn.sendlane.com/operators
Visit Our Website:
https://www.9operators.com/
Summary
This episode discusses the importance of inventory management and the risks associated with it. The conversation covers various factors that affect inventory risk, including time-based risks, seasonal risks, and product market fit. The financial engineering aspect of inventory is also explored, highlighting the impact of inventory on lending and credit. The discussion emphasizes the need to manage downside in inventory and the risks of overstocking and understocking. The impact of macro factors on inventory and the ideal size and growth of a business are also discussed. The episode concludes with a focus on the role of domestic manufacturing in resilience and growth. In this episode, Mike Beckham and Matt Bertulli discuss the importance of brand and speed in driving excess returns. They explore the advantage of customizable products and agility in the market. They also delve into the role of domestic manufacturing in taking more shots on goal and scaling up with successful products. The conversation highlights the challenges of inventory management and the need to make decisions when inventory becomes heavy. They also touch on the potential for expanding manufacturing into new markets and the benefits of recycling and upcycling inventory. The episode concludes with a focus on the importance of being analytical and unemotional about inventory and the need for intentionality, preparation, and consistency in business operations.
01:05:3610/01/2024
Operators Bonus Episode - The Sendlane Panel Event
Operators Bonus Episode
55:0003/01/2024
E037: 2024 Planning, How Ridge Launched Watches, Move Back To Bootstrapping, CEOs Just Write & More
00:00 Introduction and New Year's Celebration
01:29 Annual Planning and Quarterly Execution
03:17 Purpose and Use of Reporting
08:36 The Role of CEOs in Reporting
10:58 Expectations for 2024 in the DTC Industry
19:31 The Nature of Human Behaviour and Risk
24:47 Review of E-commerce Performance in 2023
29:23 Expanding Target Audience and Design
35:14 Targeting Niche Audiences
38:44 New Stuff, New Places, New People
41:10 Generating Demand and Acquiring New Customers
42:49 Conversion Rate for New Categories
44:13 Building a Product Line for Acquisition
47:05 Short-Term vs Long-Term Thinking
50:34 Launching Watches and Product Iteration
52:08 Expanding Global Presence
53:29 Stop Focusing on Exits and Run Your Business
55:10 Returning to Bootstrapping Principles
57:23 Reevaluating the Company's Direction
58:03 Excitement for the Year AheadOperators Exclusive
Slack:https://join.slack.com/t/9operators/s...
Operators Job Board:https://operators.niceboard.co
In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Four titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.
Powered By:Fulfil.io.
https://bit.ly/3pAp2vu/
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Sendlane.
https://learn.sendlane.com/operators
Visit Our Website: https://www.9operators.com/
Follow us on Twitter:
Sean (Host) / @seanecom
Jason (Host) / @jasonpanzer
Matt (Host) / @mbertulli
Mike (Host) / @mikebeckhamsm
Finn (Producer) / @finn_radford
Northbeam (Partner) / @northbeam
Fulfil.io (Partner) / @fulfilio
Sendlane (Partner) / @sendlane
We Rise Together.
01:01:4903/01/2024
E036: The Big Debate: Remote or Office? Featuring Steven CEO of Cuts Clothing VS Sean CEO of Ridge.
This is a special unreleased episode. The third show ever recorded by the Operators.
(00:00) Introduction and Appreciation
(01:57) The Effectiveness of Facebook Ads
(03:35) The Role of Other Advertising Platforms
(06:11) The Importance of In-Market Demand
(08:17) The Debate: Remote vs. In-Office Work
(17:03) Advantages of In-Office Work
(21:23) The Challenges of Hybrid Work
(25:35) The Future of Work: Remote or In-Office?
(32:14) The Long-Term Trend of Work from Anywhere
Operators Exclusive Slack:https://join.slack.com/t/9operators/s...Operators
In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Four titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Sendlane.
https://learn.sendlane.com/operators
Visit Our Website: https://www.9operators.com/
We Rise Together.
01:04:2327/12/2023
E035: 2024 Marketing Predictions, December Sales Check, Marketing Mix, US Economy & More
December Pulse Check
Peak Gift Giving Period
Measurement of ROAS & MER
Marketing Spend and Meta Ads
Cost Caps
Media Mix and Advertising Platforms
Google vs. Facebook Advertising
Different Advertising Strategies for Different Businesses
The Role of Demand Generation and Search
Factors Influencing Success on Facebook and Google
The Importance of Intent Capture and Creation
The Dominance of Meta (Facebook) in Advertising
The Influence of Facebook Ad Dollars on E-commerce
The Future of Measurable Word of Mouth
Using Transaction Data for Word of Mouth Analysis
The Complexity of Facebook's Ad Auction Software
The Advancement of AI and Compute Power
The Challenges of Measuring and Leveraging Word of Mouth
Discussion of Marketing Predictions for 2024
Impact of Interest Rates on Housing Market
Housing Market and Potential Financial Crash
AI Taking Over Advertising
Growth of Meta Shops and others
Amazon's Role in the Fight Against Competitors
Should Amazon Acquire TikTok?
Wrap-up and Announcement of Future Episode on Inventory and Demand Planning
Operators Exclusive Slack:
https://join.slack.com/t/9operators/s...
Operators Job Board:
https://operators.niceboard.co
In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world's biggest brands have denied its existence for years, until now. Four titans known as "Operators" are leaking the secret contents in an effort to share their wealth of knowledge with people like you.
Powered By:
Fulfil.io.
https://bit.ly/3pAp2vu
The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.
Northbeam.
https://www.northbeam.io/
Sendlane.
https://learn.sendlane.com/operators
Visit Our Website:
https://www.9operators.com/
Follow us on Twitter:
Sean (Host)
/ seanecom
Jason (Host)
/ jasonpanzer
Matt (Host)
/ mbertulli
Mike (Host)
/ mikebeckhamsm
Finn (Producer)
/ finn_radford
Northbeam (Partner)
/ northbeam
Fulfil.io (Partner)
/ fulfilio
Sendlane (Partner)
/ sendlane
We Rise Together.
58:0720/12/2023