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Business
Phill Agnew
Ever noticed how the smallest changes can have the biggest impact? On Nudge, you'll learn simple evidence-backed tips to help you kick bad habits, get a raise, and grow a business. Every bite-sized 20-minute show comes packed with practical advice from admired entrepreneurs and behavioural scientists. Nudge is fast-paced but still insightful with real-world examples that you can apply - this is not your average business podcast.
Steve Jobs: How he persuaded the world (part 2)
Steve Jobs was a master of persuasion. He persuaded billions of us to buy MP3 players, laptops and phones, usually at higher prices than before. Much of this is due to technical innovations and unparalleled marketing. But some of it is down to his persuasion techniques. Techniques that all of us can adopt. In this episode, you’ll learn how Steve Jobs persuaded the world using simple techniques that anyone can copy.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Access the bonus Steve Jobs episode here: https://bit.ly/3f7UD2f
34:0309/01/2023
Steve Jobs: The master of persuasion (part 1)
I’ve spent weeks analyzing Steve Jobs’ career and in today’s show, I’ll share how he uses psychological biases and principles to influence people and even manipulate them. Steve was a master of persuasion, but he wasn’t super-human, he just used simple tactics that anyone can replicate. In this two-part series, we’re going to break down how he did it, starting by explaining the persuasion tactics he used to get what he wanted.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
40:2602/01/2023
5 things I learned from psychology experts in 2022
I’ve spent +30 hours this year talking to psychology experts. In today’s show, I share the 5 best lessons I’ve learnt.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
Take the Science of Marketing course: https://science-of-marketing.teachable.com/
Book recommendations:
Wanting by Luke Burgis: https://amzn.to/3i86PBb
How to Change by Katy Milkman: https://amzn.to/3VpGDk9
Irrationality by Stuart Sutherland: https://amzn.to/3i2LuJA
40:2727/12/2022
The reason why stories stick in your mind
Stories stick in your mind. In this episode, you’ll learn why, and how you can tell a better story. Joining me today is storytelling expert Dr J.J. Peterson. We discuss the great stories behind Apple, how to make someone remember an event for 7 years, and why Tidal failed. You’ll learn how images boost memory, the best-selling book titles, and the two rules behind every good story.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Listen to episode 40 of Nudge: https://bit.ly/3Mtgg9y
JJ's podcast: https://apple.co/3g9d9Yw
JJ's book: https://amzn.to/3VtgTnB
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
32:1119/12/2022
The scientific secrets of perfect timing (feat. Dan Pink)
Want to make a good decision? Don’t make it in the afternoon. In today’s show, NYT bestselling author Dan Pink explains the science behind perfect timing. We share the worst decision in the history of English football, why you shouldn’t go to the hospital after lunch, and how I made people 75% more likely to listen to this podcast.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Dan’s book The Power of Regret: https://amzn.to/3btHAX9
Dan’s book When: https://amzn.to/3SCvgVs
My fresh-start-effect experiment: https://imgur.com/a/Yi9QFyk & https://imgur.com/a/ukZXQlz
Episode 68 of Nudge: https://bit.ly/3d6PCWi
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
22:0712/12/2022
Can brands change what you think?
Back in the 1800s, the people of Prussia ditched their gold and silver jewellery in favour of iron jewellery. That’s right, the wealthy, reputable, noble people across the region proudly wore, iron. The reason why can explain what we choose to buy today, how much we’re willing to spend, and what we think of brands. On today’s show, I’m joined by professor Matt Johnson as we discuss why branded painkillers work better, how Nike golf clubs drive further, why Ray-Ban sunglasses are perceived as better, and how brands literally change what we think.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Matt’s book: https://amzn.to/3qJ9McK
Matt's LinkedIn: https://www.linkedin.com/in/mattjohnsonisme/
Matt's Twitter: https://twitter.com/mattjohnsonisme
Matt's Personal Website: neuroscienceof.com
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
27:0005/12/2022
Why 'doing everything' at work won't work
Are you one of those people that try to do everything? Are you a yes man/woman, keen to agree to everything at work? If you are, you might appear less productive than your peers. In this episode, I share how behavioural science can be applied at work. You’ll hear from experts Bruce Daisley and Steve Martin on how to be more productive, how to give feedback and where ‘yes men’ get it wrong.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Bruce Daisley on Nudge: https://bit.ly/3Hv05EI
Joy of Work book: https://eatsleepworkrepeat.com/book/
Steve Martin on Nudge: https://bit.ly/3K7TstF
Bottom Line, BBC Radio 4: https://bbc.in/3C5s0dk
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
25:5828/11/2022
The secrets salespeople won’t tell you
Ever struggled to put your child to bed? To motivate your employee? Or to get your spouse to take the bins out? If you have, you probably struggle with selling. See selling is something all of us do. 40% of work is a “selling activity” according to Gallup. It might not involve selling a product but involves persuading, convincing and influencing someone. In today’s show, I’m joined by Luis and Fonzi the BizBros from Content is Profit who walk through their sales history. You’ll learn how to get a better deal when negotiating, a better way to ask for someone’s number and the best elevator pitch of all time.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Follow @BizBrosCo: https://twitter.com/bizbrosco
Check out Content Is Profit: www.contentisprofit.com
Listen to me on Content Is Profit: https://bit.ly/3CRp3iw
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
To Sell Is Human: https://amzn.to/3Ct6hMP
27:4721/11/2022
I used an ancient storytelling trick to get 11k TikTok followers
Today’s title sounds like clickbait, but that’s the point. In this show, I share the history of clickbait, why curiosity can make someone seem more attractive, the science behind memory, and how I got 11k followers on TikTok in just two weeks.
Listen to the episode “How I made a Reddit ad 15% more effective”: bit.ly/3E8jpYR
The data behind the TikToks: https://bit.ly/3vd5QUg
Robert Cialdini’s Pre-Suasion: https://amzn.to/3OvEYFB
Sign up for my newsletter: https://www.nudgepodcast.com/mailing-list
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
21:3014/11/2022
Julius Caesar: How to influence an empire
Julius Caesar is considered by most historians the greatest military commander of all time. You might know of his war strategies, battle tactics, and perhaps his career history. But I bet you don’t know how he convinced a continent’s population to follow him. Or how he made the region’s largest army adore him. In this episode, you’ll learn the leadership tactics that took Julius Caesar to the top. You’ll hear the methods he used to convince and influence others. You’ll discover applicable practices that you can use, and you’ll even hear the real reason why the humble potato is so popular.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
How To Take Over The World (Julius Caesar): https://bit.ly/3MPXkC8
My costly signalling experiment: https://i.im.ge/2022/10/21/2Nj6C0.Costly-Signal.png
Listen to episode 63: https://bit.ly/3TnCKeN
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
27:2807/11/2022
Cost-free marketing that actually works
The biggest lie in business? Maybe it’s “you have to spend money to make money”. There are plenty of examples of cost-free marketing based on proven behavioural science tactics that get results. Listen to Ogilvy’s behavioural science consultants Ella Jenkins and Mike Hughes share how to boost app downloads without spending on ads, ways to stop people throwing away bread and the world’s smartest billboard.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Download the Annual: https://www.ogilvy.com/ideas/behavioral-science-annual-2022
French train station app-style departure board: https://imgur.com/a/0YoahRE
“Looking for a graphic designer?” billboard: https://bit.ly/3RYZsZV
Mike’s Twitter: https://twitter.com/MikeDHughes
Ella’s Twitter: https://twitter.com/ellajenkins95
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
26:0431/10/2022
How a blanket design saved 1,000s from malnutrition
Millions die from malnutrition each year. But it’s not always due to a lack of healthcare. In some communities, there’s a distrust of medical officials. So, how do you save lives when people won’t listen to a doctor? Well, you could turn to behavioural science. On today’s show with behavioural science experts from Ogilvy, Ella Jenkins and Mike Hughes, we share how to make healthy yoghurt more appealing, how to get millions of Indian children to wash their hands, and how to improve your memory.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Download the Annual: https://www.ogilvy.com/ideas/behavioral-science-annual-2022
Nomadic Yoghurt Packaging: https://imgur.com/a/Q6Q51sB
Huel’s anchoring ad: https://imgur.com/a/AjGNDQ5
Mike’s Twitter: https://twitter.com/MikeDHughes
Ella’s Twitter: https://twitter.com/ellajenkins95
20:4824/10/2022
Is growth mindset training a waste of time?
Grit, growth mindset, resilience training. This stuff is important, at least according to the books, schools and courses that charge thousands teaching it. But is it useful or utter rubbish? On today’s show, Bruce Daisley walks through his investigation into grit and growth mindset and shares his findings. He’ll also share studies on how to keep cancer-ridden rats alive (without medicine), how to actually help a friend who’s having a stressful time at work, and what actually makes someone resilient.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Read Bruce’s book: https://amzn.to/3STOp56
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
Listen to episode 22 of Nudge: https://bit.ly/3C414N7
28:4017/10/2022
The surprising trait that links elite performers
There’s one trait that links many of the world’s elite performers. Many Olympic winners, world record holders and Champions League football players share it. It’s not what you’d expect (and it’s definitely not 10,000 hours of training). In today’s Nudge, you’ll hear bestselling author Bruce Daisley explain why lottery winners are unhappy, why the 10,000 hours rule isn’t true and the trait that drives Olympic gold medal winners.
Just a heads up, this episode contains conversations about childhood trauma.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Read Bruce’s book: https://amzn.to/3STOp56
Listen to episode 21 of Nudge: https://bit.ly/3JTMwRY
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
26:3210/10/2022
How I improved a Reddit ad by 15% using a magic trick
I improved my Reddit ads by 15% by using a genuine magic trick. Listen and you’ll learn how palm reading works, the power of asking questions, and how to get anyone to answer a survey. I’m joined today by the brilliant Katelyn Bourgoin who writes the world’s most popular newsletter on consumer psychology.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Katelyn's newsletter: https://customercamp.co/whywebuy/
Katelyn's Twitter: https://twitter.com/KateBour
Barnum Reddit ads: https://imgur.com/a/BsCwx7n
Barnum Reddit ads results: https://imgur.com/a/iEB4W79
Sign up to the Nudge Newsletter: www.nudgepodcast.com/mailing-list
21:4303/10/2022
Jose Mourinho: Do mind games really work?
Jose Mourinho is one of the world's most successful football managers. He has consistently turned good teams into the world’s best. He’s done so by signing fantastic players, by mastering tactics, but also by using psychological mind games to motivate his players and undermine his opposition.
In this episode, I share interviews with Mourinho to pick apart why he used mind games, what he aimed to achieve, and whether or not they really worked.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
Follow me on Twitter: https://twitter.com/p_agnew
Connect with me on LinkedIn: https://bit.ly/3mcmaiZ
32:1026/09/2022
Dan Pink: “Here’s what you’ll regret when you’re older”
There’s one thing that almost all of us will regret. And we regret it more and more as we get older. In this episode with Dan Pink, author of NYT bestsellers Drive and When, we chat about regret, why you should have a bias for action and the world’s most regretful world-record holder. Oh, and you’ll learn why your gut instinct is statistically more likely to be wrong.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Dan’s book The Power of Regret: https://amzn.to/3btHAX9
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
Exclusive access to the next episode with Dan: https://bit.ly/3Qp3JFv
31:5319/09/2022
Dan Pink: “No regrets? That’s bullsh*t”
Three types of people live a life of no regret. Children, the mentally ill, and liars. 99% of us have regret, but for good reason. Regrets help us. Today, Dan Pink, best-selling author of Drive and When, explains why regrets are good for you, how to negotiate better, and the golden rule for living a happier life.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Dan’s book, the Power of Regret: https://amzn.to/3bjKzSb
Listen to episode 61 of Nudge: https://bit.ly/3bqj4WP
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
27:4912/09/2022
I studied persuasion for 100 hours. Here’s what I learnt.
I’ve spent over 100 hours learning about persuasion. I’ve discovered that effective persuasion isn’t a fluke. There are well-documented strategies to become more persuasive. Listen to Professor Vanessa Bohns and I explain how compliments increase tips, why you should ask someone out on a sunny day, and how one sentence saved a salesperson from bankruptcy.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Cialdini’s book Pre-Suasion: https://amzn.to/3OLR1iO
Vanessa’s book: https://www.vanessabohns.com/
Follow Vanessa on Twitter: https://twitter.com/profbohns
Listen to episode 29 on first impressions: https://bit.ly/3NBI6j0
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
24:5305/09/2022
How To Make Someone Say Yes
I spent two years trying to get someone to say yes but failed. Listen to hear Yale Professor Zoe Chance explain where I was going wrong, and how I eventually got them to say yes.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Zoe’s book: https://bit.ly/3ajysn6
Phill failing to get Dan Pink on Nudge: https://imgur.com/a/CYTIqoU
Dan Pink eventually says yes: https://imgur.com/a/X24SGBu
Zoe’s website: https://www.zoechance.com/
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
Follow me on Twitter: https://twitter.com/p_agnew
Connect with me on LinkedIn: https://bit.ly/3mcmaiZ
Listen to 5 highly effective negotiations tactics: https://bit.ly/3mCMnHI
30:0229/08/2022
How Your Subconscious Calls The Shots
You make stupid decisions. We all do. We can’t help it. It’s not because your stupid. It’s because most of the time, your brain isn’t thinking. Listen to Yale Professor Zoe Chance explain how you make decisions, why you make stupid mistakes, and what makes a speed dater appear more attractive.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Zoe’s book: https://bit.ly/3ajysn6
Zoe’s website: https://www.zoechance.com/
Watch Veritasium’s video on The Science of Thinking: https://bit.ly/3MmynMY
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
Listen to episode 11: https://bit.ly/3O52fOR
22:0322/08/2022
Why a Footballer Warned us About Nuclear War
At the height of the Cold War, Britain choose Kevin Keegan to warn the public about nuclear war. That’s right. English international football Kevin Keegan. In this show, you’ll learn why. And why taller people win elections, beautiful people get higher pay and one vital lesson every business should know.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
Halo Effect Experiment Results: https://imgur.com/oV4REzq
21:3115/08/2022
Think Customers Hate to Wait? Think Again.
As a marketer, I wish I had learned about the ‘labour illusion’ sooner. The labour illusion suggests that consumers perceive products more favourably when they’re aware of the effort put in. In today’s show Sam Tatam, Head of Behavioural Science at Ogilvy explains Aquafresh’s smart product marketing trick, why a cider brewer left twigs in their packages ‘by accident', and how Uber stops customers from cancelling their rides.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Sam’s book: https://linktr.ee/evolutionaryideas
Monteith’s “Sorry about the twigs” ad: https://imgur.com/a/9LEIZ7i
Intermache’s freshest orange juice: https://imgur.com/a/P0rv140
My labour illusion Reddit ad: https://imgur.com/a/fnkiY9V
Subscribe to the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
25:1308/08/2022
Your Great Ideas Aren’t Unique (Here's Why That’s a Good Thing)
Very few of us come up with unique ideas. Just 1% of successful patents actually introduce something new to the world. Most successful ideas are built off other good ideas, so for true innovation, we should look at other fields like biology and psychology. That’s what today’s guest Sam Tatam, head of Behavioural Science at Ogilvy, argues. Join us as we discuss biomimicry, the energy provider that told customers not to buy and the brown M&M clause.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Sam’s book: https://linktr.ee/evolutionaryideas
The Regulars Wall: https://imgur.com/a/ICuQgpl
Katz Tip Counter: https://imgur.com/a/1sXlQDU
Octopus Energy telling customers ‘not to switch’: https://imgur.com/a/gBni8tA
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
29:3701/08/2022
Think you know marketing? Take this test.
How good are you at marketing? Do you consider yourself a pro or a novice? Well, in today’s Nudge you can test just that. Maddie Croucher, senior consultant at Ogilvy’s behaviour science practice, is running a big fat marketing quiz. Play along to see how good at marketing you really are.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Question one: https://imgur.com/a/EmYmJPy
Question two: https://imgur.com/DnrsQxV
Question three: https://imgur.com/a/mZFmaoo
Maddie’s book Change for Better: https://bit.ly/37gTdyu
Follow Maddie on Twitter: @maddie_croucher
Sign up to the Nudge newsletter: https://www.nudgepodcast.com/mailing-list
24:5618/07/2022
How to Make Numbers Unforgettable
All of us use data. We use it to convince people at work, to decide which restaurant to go to, and where to invest our pension. But most of us don’t think about how we share data. Turns out, the way you share data is almost more important than the data itself. In this show, Karla Starr explains how to make numbers memorable. Listen to learn how to improve your marketing, how to become more convincing, and Ronald Regan’s major marketing mistake.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Karla's website: https://kstarr.com/
Karla's substack: https://substack.com/profile/873539-karla-starr
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
22:1604/07/2022
Tiny Tweaks to Make Travel Easier
Imagine if your business could implement a tiny, cost-free change that increased sales and made customers happier. It sounds like magic, but the travel industry does it all the time. Moscow metro uses memorable voiceovers to stop folks from missing their train. Houston airport made the walk to baggage longer to reduce complaints. And marketers for Eurostar promoted experience over technical feats to attract customers. Cost-free nudges are pillars of good transport. Join Pete Dyson and Phill Agnew to explore how nudges can revolutionise travel and save millions.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
The book Transport for Humans: https://londonpublishingpartnership.co.uk/transport-for-humans/
Pete's Twitter: https://twitter.com/pete_dyson
Learn more about Pete's work: https://www.transportforhumans.com/
Phill's Twitter: https://twitter.com/p_agnew
Subscribe to the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
30:4920/06/2022
Habit Moulding Marketing
Is there a good strategy to win in rock paper scissors? Apparently, there is. In this podcast, you’ll learn how habit moulding marketing has increased gym-goers, podcast listeners, and retirement savings. You’ll get a number of tips you can apply to your marketing, and, of course, the best strategy for winning at rock paper scissors.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Sign up to the Nudge Mailing list: www.nudgepodcast.com/mailing-list
The Rock Paper Scissors paper: https://arxiv.org/pdf/1404.5199v1.pdf
IPA paper on checking your fire alarms: https://bit.ly/3h8K0tq
My fresh-start-effect experiment: https://imgur.com/a/Yi9QFyk & https://imgur.com/a/ukZXQlz
23:0106/06/2022
3 Nudges I Wish I Learned at Business School
I spent £50,000 on a marketing degree and didn’t learn a thing about behavioural science. I came into marketing unprepared, and a bit crap at my job. But behavioural science offered a solution. I learned how people make decisions, and I built better marketing to influence those decisions. One of the people I learned from is Katelyn Bourgoin, my guest on today’s show. Listen to learn the 3 nudges I wish I’d learned at business school.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Katelyn's newsletter: https://customercamp.co/whywebuy/
Katelyn's Twitter: https://twitter.com/KateBour
Octopus energy’s ‘spin the wheel’: https://imgur.com/a/0G7TzN2
Dishoom’s matka: https://imgur.com/a/Wx8yy9B
Amazon Prime’s loss aversion tactic: https://imgur.com/a/24bhujO
The foot-in-the-door poster: https://imgur.com/a/MrdPLJA
20:4523/05/2022
64% of us would vandalise a library book. Would you?
Most of us hate asking for things. But should we? In today’s show, I’m joined by Professor Vanessa Bohns who has spent her career asking 15,000 people for things. Her findings reveal that most of us hate asking, yet people agree to requests more than we think. It’s a cracking episode covering everything from marketing strategy to workplace burnout. Don’t miss it.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Vanessa’s book: https://www.vanessabohns.com/
The Amazon link to Vanessa’s book: https://amzn.to/3KOtxXW
Follow Vanessa on Twitter: https://twitter.com/profbohns
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
22:1609/05/2022
#80: You have more influence than you think
When you think of influence you probably think of Beyonce, Ronaldo, or Obama. But you don’t think about yourself. In today’s show, Professor Vanessa Bohns talks about the influence you already have. She explains why we underestimate how many people like our company, why we overestimate how social our friends are, and how we change our views depending on who we’re talking to. Tune in and I guarantee you’ll learn something surprising about yourself.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Vanessa’s book: https://www.vanessabohns.com/
Follow Vanessa on Twitter: https://twitter.com/profbohns
Sign up for the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list
26:1525/04/2022
#79: Primacy Effect | Why Going First Wins
Do you want the good news or bad news first? It's a common question, with a simple answer. Always start with good news. In this episode learn why New York elections aren't fair, how two products with the same description are viewed differently, and the subconscious advantage every salesperson needs.
Try HubSpot for free: https://hubspot.sjv.io/jWq4k6
Sign up to the Nudge Mailing list: www.nudgepodcast.com/mailing-list
18:3611/04/2022
#78: Nature vs nurture with Lisa Feldman Barrett
Nature or nurture. What’s more important? It’s an age-old debate that’s been argued over millennia. But there shouldn’t be a debate. Because there’s a scientific answer. To find out, hear Lisa Feldman Barrett—who’s among the top one percent most-cited scientists in the world—explain why the debate is pointless.
Sign up to the Nudge Newsletter: www.nudgepodcast.com/mailing-list
Lisa's book: https://lisafeldmanbarrett.com/books/seven-and-a-half-lessons-about-the-brain/
22:4328/03/2022
#77: Debunking myths about the brain
There’s a lot of nonsense in marketing. Especially when it comes to the brain. At most conferences, you’ll hear some marketer harping on about “appealing to the left brain” or “targeting the lizard brain”. It’s all bollocks. To debunk these marketing myths and give you everything you need to call bullsh*t, check out this episode with Lisa Feldman Barrett.
Sign up to the Nudge Newsletter: www.nudgepodcast.com/mailing-list
Lisa's book: https://lisafeldmanbarrett.com/books/seven-and-a-half-lessons-about-the-brain/
24:1615/03/2022
#76: Harry Dry’s favorite marketing examples
What does the world’s 5th strongest man, Heinz beans, & Hinge have in common? They’re all examples of great marketing. In today’s show, I sit down with Harry Dry (the brains behind marketingexamples.com) to discuss his favorite marketing examples. We discuss the marketing genius behind Wordle, Bob Bob Ricard, meat-free diets, Ben Foster’s YouTube channel, NordVPN, and Jack Grealish’s socks.
Unlock the Nudge Vaults: https://www.nudgepodcast.com/vaults
Sign up for the newsletter: https://www.nudgepodcast.com/mailing-list
Marketing Examples: https://marketingexamples.com/
Copywriting Examples: https://marketingexamples.com/inspiration
Harry’s Twitter: https://twitter.com/harrydry
34:3428/02/2022
#75: Beware of Behaviour Science BS
I've spent two years learning how to improve my marketing with behavioral science. Yet, it often doesn't work. I'll regularly try something, expect it to succeed, only to see it fail miserably. Not all behavior science can be replicated effectively. Today, Jason Collins, a behavioral and data scientist, joins me to talk about just that. Listen and learn the nudges that don't work, how I lost email subscribers by testing a nudge, and how to apply behavior science effectively.
Jason's blog: jasoncollins.blog
Unlock the Nudge Vaults: https://www.nudgepodcast.com/vaults
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22:0514/02/2022
#74: How to change someone’s mind
When you need to change someone's mind, what do you do? Do you lecture them with facts? If so, you're probably not very successful. In today's show, I talk to behavior change experts Laura Osborne and Alex Chesterfield on the science behind changing someone's mind. Listen to learn why facts don't win arguments, how asking questions is a mind-changing superpower, and the proven tactics to change minds.
Unlock the Nudge Vaults: https://www.nudgepodcast.com/vaults
Sign up for the newsletter: https://www.nudgepodcast.com/mailing-list
Poles Apart book: https://www.amazon.co.uk/Poles-Apart-Ali-Goldsworthy/dp/1847942954
21:1931/01/2022
#73: Why we can’t stop following the herd
In 2010 a plane crashed in the DRC, Africa. Investigators couldn’t figure out the cause. It wasn’t mechanical, it wasn’t a technical error. No. It was human instinct. In this episode, you’ll hear Laura Osborne and Alex Chesterfield, authors of Poles Apart, explain why we form groups, how these groups affect our decision making and why following the herd caused a plane to crash.
Unlock the Nudge Vaults: https://www.nudgepodcast.com/vaults
Sign up for the newsletter: https://www.nudgepodcast.com/mailing-list
Poles Apart book: https://www.amazon.co.uk/Poles-Apart-Ali-Goldsworthy/dp/1847942954
29:0418/01/2022
#72: 6 memorable marketing lessons from 2021
480 minutes of Nudge Podcast were published last year, but what were the best bits? In this special end-of-year episode, I’ve summed up the six best bits of advice I heard. Hear from April Dunford, Rory Sutherland, Louis Grenier, Bri Williams, and Adam Ferrier. You'll learn marketing tips you won’t forget.
Sign up to the Nudge Newsletter: www.nudgepodcast.com/mailing-list
Join me on Wisdom, 5 pm GMT, Jan 4th https://joinwisdom.audio/phill
28:4503/01/2022
#71: Small nudges having a big impact on climate change
The effects of climate change are already having devastating effects on the planet. Policymakers, organizations, and communities are working to solve the problem - but time isn’t on our side. So, can nudges help? Will small behavior changes have a big enough impact. I’m joined by Lis Costa, Senior Director at the Behavioural Insights Team to find out. Follow Lis on Twitter: https://twitter.com/Lis_Costa_ The Science of Marketing Course: https://scienceofmarketing.teachable.com Sign up to the Nudge Mailing list: www.nudgepodcast.com/mailing-list Sign up to Wren and offset your carbon emissions: https://bit.ly/3AUWy0o
16:2420/12/2021
#70: The Pratfall Effect | DON'T listen to this show
Don’t listen to this show. That’s what I told 10,000 people. But people didn’t follow the suggestion. In this show, you’ll learn about the Pratfall Effect and why people embrace flaws. I talk about what happened when I sent 500 people an ‘accidental’ picture of a cute dog, the weird strategy that helped Australia win their first Winter Olympic gold, and why I told people that my podcast was crap.
Sign up to the mailing list and get all the resources: https://astounding-thinker-8472.ck.page/245c851bde
The Science of Marketing Course: https://scienceofmarketing.teachable.com
15:4506/12/2021
#69: Reciprocity | How one nudge saved 246,184 lives
We love to return favors. Get a mint with the bill at a restaurant and tips go up by 4x. But does this well-known bias help with real marketing growth? In this show, I share how I convinced 140 people to give Nudge a 5-star review. How reciprocity optimized my £100 LinkedIn ad. And why someone left Nudge a one-star review.
Sign up to the mailing list and get all the resources: https://astounding-thinker-8472.ck.page/4f1f9bdce9
The Science of Marketing Course: https://scienceofmarketing.teachable.com
18:5322/11/2021
#68: The Peak-End Rule | And the supermarket that destroyed communism
Did you know longer trips to the dentist can be more enjoyable? The peak-end rule has a weird effect on how we remember negative experiences. In this episode, I’ll explain how this bias increased repeat colonoscopy patients, encouraged a record number of people to sign up for my course, and how a trip to the supermarket ended the cold war.
Sign up to the mailing list and get all the resources: https://astounding-thinker-8472.ck.page/e3a28121c1
The Science of Marketing Course: https://scienceofmarketing.teachable.com
21:2108/11/2021
#67: Growing this podcast with nudge experiments | Social proof
There are two words that strike fear into the hearts of behavioral scientists. Replication crisis. Today, many famous nudges can’t be replicated. In many cases, they were one-offs. So, rather than share studies, I wanted to run my own. Over the next four episodes, I’ll attempt to grow this show by experimenting with nudges. Listen to this episode on social proof and learn why dozens unsubscribed to my mailing list, what happened when 300,000 people saw my ad, and why everyone, from theatre lovers to Issac Newton falls for social proof.
Sign up to the mailing list and get all the resources: https://astounding-thinker-8472.ck.page/8399c61a76
The Science of Marketing Course: https://scienceofmarketing.teachable.com
20:0426/10/2021
#66: The dark nudges behind digital manipulation
60% of us think spending +3 hours a day on the web is unhealthy. Yet the UK average time spent online is +4.5 hours. We’re hooked to our devices and suffering. The mere presence of a smartphone can reduce performance in memory tasks by 11%. In today’s show, I’m joined by Elisabeth Costa, senior director at the Behavioral Insights Team, who talks through how nudges are used to manipulate us online.
Read Lis’s and David Halpern’s paper: https://bit.ly/3zKJv0Z
Follow Lis on Twitter: https://twitter.com/Lis_Costa_
The Science of Marketing Course: https://scienceofmarketing.teachable.com
Sign up to the Nudge Mailing list: www.nudgepodcast.com/mailing-list
26:3311/10/2021
#65: Failures (and wins) from using nudges in marketing
It’s not easy applying behavioral science. You can geek out on Thinking Fast and Slow and listen to Rory Sutherland rave about nudges, but that won’t mean you feel comfortable applying it in your job. To help, I spoke with Melina Palmer, host of the Brainy Business, and author of What Your Customer Wants And Can’t Tell You. Melina explains her approach for applying behavior science, how to build a team, the budget you’ll need, and my experience with doing just that in my day job.
Melina’s book: https://amzn.to/3iP5ITE
Get a free chapter: https://thebrainybusiness.com/nudge
Melina’s podcast: https://thebrainybusiness.com/podcast/
The Science of Marketing Course: https://scienceofmarketing.teachable.com
Sign up to the Nudge Mailing list: www.nudgepodcast.com/mailing-list
23:0127/09/2021
#64: Welcome to the Rory Sutherland Nudge Clinic
In today’s special episode you’re invited to enter a brand new clinic. Instead of a waiting room, there’s a bar with live jazz. Instead of a doctor, there’s a marketer in a tweed jacket. Today, we’re entering the Rory Sutherland Nudge Clinic, the place people go for counter-intuitive ideas. Listen to learn the smartest way to run a cafe, how to stop people drink driving, and how to persuade your parents.
Rory’s book Alchemy: https://amzn.to/3chAK3u
The Science of Marketing Course: https://scienceofmarketing.teachable.com
Sign up to the Nudge Mailing list: www.nudgepodcast.com/mailing-list
21:1313/09/2021
#63: Rory Sutherland | Why counter-intuitive thinking wins
Throughout our lives, we’re taught to think rationally. We’re taught to consider the evidence. To make forecasts. To follow the economic models and stick with the trend.
This rational thinking is a core part of our education, our government policies, and our businesses. But in a world where everyone thinks rationally, it can pay to think irrationally.
At least that’s what my guest Rory Sutherland thinks. Listen to Rory explain how to improve train travel and get people to wear masks, all by thinking counter-intuitively.
Rory’s book Alchemy: https://amzn.to/3chAK3u
The Science of Marketing Course: https://scienceofmarketing.teachable.com
Sign up to the Nudge Mailing list: www.nudgepodcast.com/mailing-list
30:1530/08/2021
#62: Unexpected ways to overcome anxiety
We’ve all heard advice on beating anxiety. We’re told to vent our frustrations, to break down and analyze the problem, sometimes we’re told to try and forget about it or move on. But what does science say? Today I’m joined by Ethan Kross, author of the national bestseller Chatter. We discuss the surprising truths about beating stress and anxiety.
Ethan's book Chatter: https://www.ethankross.com/chatter/
The Science of Marketing Course: https://scienceofmarketing.teachable.com
Sign up to the Nudge Mailing list: www.nudgepodcast.com/mailing-list
25:4517/08/2021
#61: The science of stress and 3 ways to beat it
What do you do when you get stressed out? Do you work through exercises and routines to solve the problem, or do you hope it’ll go away? Most of us wait for the experience to pass, but we shouldn’t. In today’s show, bestselling author Ethan Kross talks through why we get stressed and three proven tactics to beat it.
Ethan's book Chatter: https://www.ethankross.com/chatter/
The Science of Marketing Course: https://scienceofmarketing.teachable.com
Sign up to the Nudge Mailing list: www.nudgepodcast.com/mailing-list
24:5902/08/2021