Today I’m joined by Logixboard, your one-stop customer engagement platform that helps your customers be more efficient and have more visibility into their processes. Julian Alvarez, Chief Executive Officer at Logixboard, joins me to chat all about the company: what they do; their passion for their customers, for industry trends and the latest tech; and the current challenges in supply chain.   IN THIS EPISODE WE DISCUSS: [05.55] Julian's entrepreneurial journey. [09.45] An overview of what Logixboard does and how it helps its customers. “We are a white-labeled shipping visibility software.” [13.29] A closer at look at Logixboard's platform, and the challenges it helps to solve for customers. “We're really trying to provide them that track-and-trace and visibility data... How do we help tell this entire story of the lifecyle of shipment?" [22.38] Julian and Logixboard's approach to mindset. “Having a mindset that data is an asset is ultra critical.” [33.23] Logixboard's ideal customer. [35.28] A case study for Logixboard. [39.00] The future for Logixboard.   RESOURCES AND LINKS MENTIONED: Head over to Logixboard’s website now to find out more and discover how they could help you too. You can also connect with Logixboard and keep up to date with the latest over on LinkedIn, Facebook or Twitter, or you can connect with Julian on LinkedIn. Check out our other podcasts HERE.

In today’s episode of Women In Supply Chain, I’m joined by Donna Wilczek: innovator, business leader, tech strategist and inventor. Donna is a SaaS technology executive who, over the course of her 20 year career, has worked at major names like IBM and Accenture. As well as currently serving as the senior vice president of product strategy and innovation at Coupa Software and on the board of Optimizely, a digital experience platform, Donna is also an inventor and technology innovator. Today Donna will be talking to us about her career so far; her passion for tech; her innovative spirit and talent for invention; and she’ll be sharing her experiences as a woman in the industry, and her words of advice for all of the women following in her footsteps.   SHOW SPONSOR: Apex Logistics are proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website.   IN THIS EPISODE WE DISCUSS: [05.35] Donna’s background and how her natural curiosity and interest in continuous improvement led her to a career in tech. “I was able to join the field at a really interesting time of change… I loved the notion that we would be creating a new frontier and trying to figure it out.” [07.11] How Donna’s early career and experiences at IT brands like Accenture and IBM fuelled her curiosity; and how the industry has changed. “When I joined Coupa, the company was fully 100% cloud, and even 10 years ago, that was a very difficult conversation to have with IT organizations!” [09.59] Donna’s role as senior vice president of Product Strategy and Innovation at Coupa. “We think ‘how would it work, if we were able to do anything!’ And that is the most thrilling part of my role. We’re not limited by anything, other than our creativity and imagination.” [12.07] Why diversity and inclusion is so important in the workplace. “We have a saying at Coupa: ‘none of us is as smart as all of us!’” [13.28] How Coupa has changed over the last 10 years, Donna’s pride and excitement in playing a part in helping them to scale and go public – and why it’s important to get comfortable with being uncomfortable. [16.40] Donna’s new role as a board member at Optimizely, a closer look at what they do and the key trends of responsive experimentation and personalization. “Optimizely is a recognition that the customer experience is now a digital experience.” [19.07] How Donna came to secure a board position, and her advice for other’s looking to explore a similar position. [22.55] Donna’s talent for invention, why it’s important for her to nurture her creative side and how she supports other’s in gaining their own patents and protecting their work. “The patents from my history show that I was able to take something, look at it differently and then do something special with it.” [26.25]  Donna’s experiences as a woman in the industry, and how she helps to echo minority voices. [30.41] The mentors that have helped to inspire and support Donna throughout her career. [31.26] What the future holds for Donna, and for innovation and collaboration at Coupa. [33.13] Donna’s words of advice to all of the women following in her footsteps.   RESOURCES AND LINKS MENTIONED: You can connect with Donna over on LinkedIn or Twitter. Check out our other podcasts HERE.

Today I’m joined by pioneering software company ToolsGroup, the innovators of service-driven supply chain planning software for companies that face high demand volatility, along with distribution and product line complexity. For more than two decades, ToolsGroup has been helping companies around the globe achieve the highest service levels in their industries while streamlining inventory and logistics costs. Their flagship software, SO99+, automates and optimizes supply chain planning tasks including demand forecasting and sensing, multi-echelon inventory optimization, replenishment and S&OP to meet target service levels. Today David Barton, General Manager for the Americas at ToolsGroup, joins me to chat all about the company: what they do; how their service-driven approach sets them apart; and exactly how we get our businesses ready for anything.   IN THIS EPISODE WE DISCUSS: [07.26] The incredible history, dating back to the ’70s, that led founders Joseph and Eugenio to establish ToolsGroup. “They discovered that the low hanging fruit in manufacturing was supply chain – that’s where the greatest impact could be had… so they focused the whole company on the use of service-driven planning in supply chain.” [12.31] The three core ToolsGroup focus areas of ‘predict,’ ‘protect’ and ‘perform.’ “Working with the constraints of the real world of supply chain and the built in uncertainty, you need an automated engine to optimize towards target service level - and it’s probabilistic forecasting that makes that possible.” [15.28] ToolsGroup’s unique service-driven approach, and its benefits. “Fundamentally, our focus is about business outcome, and service level can be equated to top-line revenue." [18.58] David reflects on the challenges of the last 18 months and what we can learn from them. “Dealing with those disruptions puts even more pressure on having digital transformation in your operating model.” [22.38] A closer look at the challenges of adopting a just-in-case approach to inventory and current lead-time disruption. “You can’t just crank up your safety stock as a strategy... Having a real word digital model of how your supply chain operates is essential.” [27.35] Why supply chain digitization and digital transformation are so important. “…being able to normalize and reconcile differences in data, so that you can get to a single view of the operating model of inventory, is one of the critical challenges customers face.” [30.22] A profile of ToolsGroup’s ideal client. [32.12] Client case study: how ToolsGroup helped a key customer increase service levels, inventory efficiency and ultimately increase market share. [35.00] The future for the industry, and for ToolsGroup.   RESOURCES AND LINKS MENTIONED: Head over to ToolGroup’s website now to find out more and discover how they could help you too. You can also connect with ToolsGroup and keep up to date with the latest over on LinkedIn, YouTube or Twitter, or you can connect with David on LinkedIn. Check out our other podcasts HERE.

Today I’m joined by Quickbase, a company who are on a mission to unleash the creativity and problem-solving power of everyone in your business, so you can innovate every day. Quickbase is an application development platform that unites business and IT teams by enabling problem solvers of any technical background to work together to safely, securely and sustainably to create an ecosystem of applications. Quickbase helps businesses accelerate the continuous innovation of unique processes by enabling citizen development at scale across one common platform. Today Peter Rifken, Principal Solutions Consultant at Quickbase, joins me to chat all about the company: what they do; the importance of operational agility; and the power to be found in unlocking the potential of your people.   IN THIS EPISODE WE DISCUSS: [06.02] An introduction to Quickbase. “Our goal, at the highest level, is to help our customers achieve operational agility.” [08.13] An explanation of the terms no-code, low-code and citizen development. “No code gives you the ability to create end-to-end enterprise grade solutions – but with no coding experience required.” [13.45] How the Quickbase platform works and its four common pillars. [17.59] The key misconceptions or objections around embracing a cloud-based citizen development platform like Quickbase. “We’re talking about the cloud, so I hear a lot of: ‘if you were in this room, talking about Quickbase, 5 years ago – you would’ve been thrown out!'" [24.22] Integration, scalability and Quickbase Pipelines. “Legacy systems aren’t going away… We built Pipelines to both plan for your new integration needs and that connectivity to legacy.” [28.09] Why empowering your people, and unlocking their potential, is so important. “No-code taps into everybody’s inherent ability and need to solve problems.” [32.32] The age of operational agility, and how can Quickbase can help facilitate it. [35.54] The culture and mindset of Quickbase’s ideal client. [37.48] Case study: how Quickbase helped transform a key client's approach to establishing a new distribution center. [41.22] What the future holds for Quickbase.   RESOURCES AND LINKS MENTIONED: Head over to Quickbase’s website now to find out more and discover how they could help you too. You can also connect with Quickbase and keep up to date with the latest over on LinkedIn, Facebook, Instagram or Twitter, or you can connect with Peter on LinkedIn. Check out our other podcasts HERE.      

 In today’s episode of Women In Supply Chain, I’m joined by Tara St James: a fashion designer, sustainable design strategist and responsible supply chain consultant all rolled into one. Tara has spent the last 20 years designing and producing collections for both men and women; and she’s overseen development, production and design procedures at factories across the globe. This extensive experience in product development, sourcing, textile research and development, led her to dive deeper into sustainability and supply chain, and she’s never looked back. Tara established her own sustainable womenswear brand in 2009, successfully running it for over 11 years, and went on to found Re:Source(d), a consultancy and education platform looking to demystify the world of sustainable fashion and textile sourcing. She’s an instructor at the Fashion Institute of Technology, as well as holding leadership roles at a sustainable fashion brand and fashion collaboration platform. Today Tara will be talking to us about her career so far, her love for fashion; her dedication to sustainability and shaping the future of ethical fashion; and she’ll be sharing her experiences as a woman in the industry, and her words of advice for all of those women following in her footsteps. SHOW SPONSOR: Apex Logistics are proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website. IN THIS EPISODE WE DISCUSS: [06.02] How Tara’s interest in fashion started at just five years old, her career journey and how fashion has changed. “I’m really grateful that there’s now more and more focus on supply chain and manufacturing, and the hands that are making the clothes – not just the people that are designing them.” [08.43] The two key ‘a-ha!’ moments in Tara’s career that pushed her towards a passion for sustainability and a more ethical supply chain. “I had to either leave the industry altogether and stop polluting unknowingly, as I had been, or try to make change. That was the first pivot towards sustainability.” [13.28] How and why Tara established her own sustainable womenswear brand, Study NY, as well as her consultancy, Re:Source(d), and what she learned along the way. “Sustainability isn’t a series of checkboxes, you can’t do everything.” [20.34] How packaging and technology ties into sustainability. “I see packaging as low hanging fruit for brands who want to start on their sustainability story… it’s the first touchpoint that most customers have with their product.” [26.25] The damaging impact of fast fashion, and why change is on the way. “Government and industry are starting to take the fashion industry more seriously. It’s flown under the radar for a while because people think its frivolous – but it's not!” [30.00] How Tara manages her busy schedule and multiple roles and responsibilities. [32.19] The increasingly inclusive and collaborative mindset that Tara has experienced as a woman working across the worlds of fashion, supply chain and sustainability. [34.36] Tara’s ongoing journey of finding her voice. [36.56] What the future holds for Tara. [39.46] Tara’s words of advice to all of the women following in her footsteps. RESOURCES AND LINKS MENTIONED: You can connect with Tara over on LinkedIn. Head over to Re:Source(d)’s website to find out more, or connect and keep up to date with the latest over on Instagram. Discover Study NY over on their website, or connect and keep up to date with the latest over on Instagram. Discover Another Tomorrow over on their website, or connect and keep up to date with the latest over on Instagram, Facebook or Twitter. Find out more about Eleven Radius over on their website, or connect and keep up to date with the latest over on LinkedIn. Check out our other podcasts HERE.

Today I’m joined by Vizion, an exciting supply chain and logistics tech company that offers API's and tools to help businesses integrate quality ocean freight tracking data from almost any carrier in a single, easy to use structure. Founded in 2018, Vizion provides the technology and data needed to build and deliver end-to-end logistics visibility for shippers, forwarders and software developers. Combining simple APIs for tracking international ocean freight with a global web of carrier connections, the Vizion platform provides you with the data you need to optimize the quality and cost of your visibility. Today Kyle Henderson, CEO & Co-Founder at Vizion, joins me to chat all about the company: what they do; how their real-time technology successfully pulls together shippers and forwarders; and the future of visibility.   IN THIS EPISODE WE DISCUSS: [07.21] Kyle’s background, and the entrepreneurial spirit that led him to be a part of nine tech start-ups before eventually founding Vizion. “I really doubled down on understanding analytics and data as the principle elements in each of the companies I worked for. So lets take what I learned in this industry… and take it to this industry who hasn’t done it yet.” [12.38] Exactly what Vizion does, and how it helps its customers. “We were encountering, again and again, issues with the data foundations across international logistics. It was tough to get data, and if you could get it, it wasn’t coming through pipes that any modern tech systems would utilize. And then the data itself was fragmented and incomplete.” [18.24] The fundamental differences between API’s and EDI’s, and Kyle’s reflections on the pros and cons. [24.54] Why API’s are truly at the heart of digital transformation. “API’s force better data quality.” [28.30] A closer look at the Vizion interface and pricing structure. “Using an API is the most flexible and close-to-instant way to put the information you need in the places and systems you want in the fastest possible time.” [33.17] From smallest to largest, why Vizion doesn’t necessarily have an ideal customer. [35.14] Key customer case studies demonstrating the different ways Vizion can help to solve business challenges, and deliver swift ROI. “Our customers know before their customers ask.” [39.18] The future for Vizion.   RESOURCES AND LINKS MENTIONED: Head over to Vizion’s website now to find out more and discover how they could help you too. You can also connect with Vizion and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with Kyle on LinkedIn. Read Vizion's blog post on how API's are enabling supply chain digital transformation here. Check out our other podcasts HERE.

Today I’m joined by Notably, a modern PR agency that’s on a mission to help leaders take their companies to the next level. Notably is a PR agency for high-growth companies that want to scale quickly, raise serious capital, be acquired or go public. Combining traditional public relations with digital marketing and creative services, Notably’s senior-level team takes pride in taking both B2C and B2B brands from unknown to notable. Today Carin Warner, co-founder at Notably, joins me to chat all about the company: what they do and the different ways they can help your brand; as well as her longstanding career in PR, what’s changed over the years and what the future might bring when it comes to making your business stand out from the crowd.   IN THIS EPISODE WE DISCUSS: [05.32] Carin’s career in PR, and the journey that led her to co-found Notably. “I love to think about how to help companies succeed – and that really was the vision behind Notably.” [08.17] What Notably do and how they help their customers “We get under the skin of the company we’re working with, understand their pain points… and tell a story that will help them break through the clutter.” [13.07] Why notably provides, not just a full range of traditional PR services, but also digital advertising and additional creative services. “We think as entrepreneurs… and I think about if I was running my clients company, what would I need? I want to have the whole arsenal of marketing tools available.” [16.32] What makes Notably different. [18.17] The entrepreneurial spirit of Notably’s co-founders and how that translates throughout the business. [21.06] Carin’s reflections on how PR and communications have changed since she founded her first company, Warner Communications, back in 1997 - and how it informs her approach with Notably. “There’s no end to the news cycle now. It’s fast and it’s furious, and if you don’t jump in on it, you’re gone.” [23.22] Why it’s so important for B2B and supply chain brands to work with a company like Notably. [25.42] Why Notably’s ideal client needs to have a growth mindset and not shy away from taking a risk. [27.55] Carin’s experience and thoughts on crisis management. [32.45] How PR and marketing are going to continue to evolve. “There will be more and more supply chain companies looking for stories in higher level media... that will tell who they are in a broader and more impactful way.” [35.32] The future for Notably.   RESOURCES AND LINKS MENTIONED: Head over to Notably’s website now to find out more and discover how they could help you too. You can also connect with Notably and keep up to date with the latest over on LinkedIn, or you can connect with Carin on LinkedIn. Check out our other podcasts HERE.

Today I’m joined by Transmetrics, a leading tech company that optimizes logistics planning and asset management by leveraging the power of predictive analytics and artificial intelligence. Transmetrics is a state-of-the-art AI platform developed exclusively for logistics. Established in Bulgaria in 2013, Transmetrics’ unrivaled technology uses a unique approach for analyzing, modeling and predicting transport flows with very high accuracy. Combining the technical knowledge of big data and predictive analytics with hands-on expertise in transport and logistics, Transmetrics’ solutions have brought significant benefits to top-tier logistics companies worldwide. Today Marc Meyer, Chief Commercial Officer at Transmetrics, joins me to chat all about the company; what they do; the challenges that the logistics industry is facing right now; and the role data, AI and tech innovation will play in the coming years.   IN THIS EPISODE WE DISCUSS: [05.47] How and why Transmetrics was founded. “In most of the companies the founders were working for, there was an issue of inefficient capacity utilization – with no one out there willing to face that challenge.” [09.35] An overview of what Transmetrics does, and how it helps its customers. “We bring just-in-time processes to logistics, with the help of artificial intelligence and machine learning.” [12.34] How the system's broad areas of ‘analyze,’ ‘forecast’ and ‘optimize’ come together to create a smart and robust all-in-one platform. [18.50] A closer look at how the Transmetrics platform works, as well as the integration and implementation process. [24.46] Marc reflects on the power of data, and how the Transmetrics platform cleanses and enriches client data. “Data is only valuable in the right hands, and with the right intentions.” [29.00] Transmetrics' unique approach to combining people and AI, with their ‘best of both worlds’ ethos. “There should always be someone involved – not only controlling and checking the machine, but bringing an empathetic view.” [32.44] Transmetrics’ ideal customer. [35.25] An impressive case study, detailing how the Transmetrics platform helped a key customer. [41.22] The future for Transmetrics. “We want to reshape and revitalize the industry! By making the industry a nicer place to work, and more sustainable, we can do a lot to change it for the better”   RESOURCES AND LINKS MENTIONED: Head over to Transmetrics' website now to find out more and discover how they could help you too. You can also connect with Transmetrics and keep up to date with the latest over on LinkedIn, or you can connect with Marc on LinkedIn. Check out our other podcasts HERE.

In today’s episode of Women In Supply Chain, I’m joined by Lisa Morales Hellebo: a truly inspirational VC, entrepreneur, product strategist and community builder, with 25 years of experience working with start-ups and Fortune 500s alike. After beginning her career in graphic design, Lisa pulled together her talents for creativity, product design and innovation and set her sights on tech. After successfully founding her own start-up, and being named one of the Top 10 Women in DC Tech, Lisa realized the impact she could have helping other start-ups. Her passion and commitment to the acceleration of technologies that advance the industry has only grown and now, as well as advising others, she is also the co-founder of two organizations, that focus on funding innovation and revolutionizing supply chain. Today, Lisa will be talking to us about her career so far; her love for fashion tech and passion for innovation; her reflections on the corporate world’s approach to sustainability; and she’ll be sharing her words of advice for all of the women following in her footsteps.   SHOW SPONSOR: Apex Logistics is proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website.   IN THIS EPISODE WE DISCUSS: [06.06] How Lisa’s creativity took her on an ever-evolving journey from graphic design to fashion tech, supply chain and sustainability. “My entire career has been obsessed with data, customization, personalization, on-demand – and it’s led me to what I’m doing now.” [11.17] A closer look at REFASHIOND Ventures – what it does, what ‘refashioning supply chains’ means and the power of supply chain digitization. [12.59] Why REFASHIOND Ventures is needed, the complex and fascinating journey that led Lisa to found it, and the many things she learned along the way. “I learned that VC’s don’t know anything about fashion, or retail… so I decided to found and build a fashion tech accelerator – the one that I wished had existed when I had my fashion tech company.” [24.39] Lisa reflects on some of the key challenges she’s faced when it comes to industry change, mindset and sustainability – and the opportunities that have come from that. “We produce 4 times the textile waste of any other country in the world, and so we don’t need to produce or grow another fiber for generations – we’re sitting on mountains of waste that could be generations worth of regenerative textiles.” [35.35] Lisa’s experiences as a Latina woman, in childhood as well as moving through the industry. “My entire career, my entire life, every choice I’ve made, has been about proving my worth.” [41.52] Lisa’s words of wisdom for all of the women looking to follow in her footsteps. “You have to go through a growth process to learn that your differences are your super powers.”   RESOURCES AND LINKS MENTIONED: You can find out more about Lisa over on her website, or you can connect with her on LinkedIn, Instagram or Twitter. Head over to REFASHIOND’s website to find out more, or connect and keep up to date with the latest over on Twitter. Find out more about REFASHIOND OS on their website. Learn more about The Worldwide Supply Chain Federation over on their website. Head over to Assembly Fashion’s website to find out more, or connect and keep up to date with the latest over on Instagram. Check out our other podcasts HERE.

Today I’m joined by SourceDay, a leading tech company who believes that supplier collaboration is the first mile of your supply chain – optimize that, and you can stop misses at the source. SourceDay’s cloud solution digitally transforms collaboration between buyers and suppliers. Pulling together RFQ, Purchase Order, and AP Collaboration with quality control, the SourceDay platform allows business to manage their direct spend more efficiently, providing line-item detail that delivers big picture results. Today Tom Kieley, CEO & Co-founder at SourceDay, joins me to chat all about the company; what they do; the impact of COVID disruption on productivity; and the importance of collaboration, visibility and good data in facilitating strong relationships between buyers and suppliers.   IN THIS EPISODE WE DISCUSS: [06.40] How and why SourceDay was founded, and the story behind the name. “The number one thing that was killing business day in, day out was their suppliers and ability to communicate, collaborate and share – in real time – the misses that were inevitably going to happen.” [10.28] Exactly what SourceDay does to help its customers. “Constant change is really the only constant in the supply chain – and SourceDay helps bridge that gap.” [12.23] A closer look at the modules within the SourceDay platform. “Most companies spend millions on automating sales processes, ensuring they can sell faster... But the problem they’ve left unanswered is, how do you deliver those promises to your customers at the lowest cost and highest quality possible?” [20.11] SourceDay’s ERP compatibility and easy integration. [22.36] Why SourceDay’s supplier-centric product development has been key to its ethos of collaboration, from day one. [25.26] How everyday disruptions affect spend and PO accuracy – and the impact of COVID.  “Buyers are the unsung heroes of an organization – nothing happens if parts don’t show up!” [28.13] Why COVID has helped to drive a mindset shift when it comes to key trends like visibility, collaboration, technology and supply chain transformation. [29.58] A closer look at SourceDay’s ideal customer. [31.47] A key case study: how SourceDay saved a customer millions in repeat supplier misses, ultimately paying for itself in less than 3 months. [34.33] The future for SourceDay.   RESOURCES AND LINKS MENTIONED: Head over to SourceDay’s website now to find out more and discover how they could help you too. You can also connect with SourceDay and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with Tom on LinkedIn or Twitter. Check out our other podcasts HERE.

Today I’m excited to be joined by Sarah Scudder, President & CRO at Real Sourcing Network and a superstar in the packaging space, who is helping to change the way we think about how the products we sell, and use, are packaged. Packaging is a really important topic, because so much of our economy is based around consumption – an average consumer in the western world will handle more than 50 packaged products or items every single day! – and so the conversations around issues like the air miles of those products, the labor practices and of course, sustainability, are key. Today Sarah joins me to chat all about single vs multi-use plastics, recycling vs reusing, innovations in the packaging space, and the impact more sustainable packaging can have on both business and the environment.   IN THIS EPISODE WE DISCUSS: [06.51] The truth about fossil-based plastic production. “99% of plastics are made from oil and/or natural gas: so the greater the demand for plastic packaging, the greater the need for fossil fuels.” [09.18] A closer look at the technicalities around recycling – the different rules and regulations, lack of machinery, lack of consumer understanding and the profitability of used plastics. “Consumers don’t know how to properly dispose of their plastic packaging, so they simply don’t – they throw it in the trash.” [13.08] Six ways companies can quickly pivot towards greater sustainability in their packaging – without spending a fortune. [19.41] How to choose the right packaging for your business. “All plastic is not bad… multi-use plastic can actually be more sustainable than other types of paper packaging.” [22.27] How recyclable packaging is driving competitive advantage, particularly with Gen Z consumers, and the brands who are setting good examples. “If you make that investment… you need to make sure you partner with marketing to leverage that messaging.” [28.32] New innovations in packaging materials, including IKEA’s mushroom packaging. [32.16] The ‘resin identification code’ on your plastics – how to identify it, what it means and how it can help consumers to recycle more effectively. [36.17] Sarah’s top tips for making your packaging lighter.   RESOURCES AND LINKS MENTIONED: Head over to Real Sourcing Network’s website now to find out more and discover how they could help you too. You can also connect with RSN and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with Sarah on LinkedIn or Twitter. Check out our other podcasts HERE.

Today I’m excited to be joined by 1-Stop: a trailblazer in port logistics solutions, that is working with communities across the world to lead the way in supply chain innovation, building products that continue to enhance productivity and make life easier. Established in Sydney in 2002, 1-Stop is a world leader in developing innovative solutions for the global port community. Working closely with industry operators, its suite of tailored and integrated products has been developed to help streamline operations, enhance efficiency and optimize productivity throughout the supply chain. With the aim to deliver efficiency gains for all, 1-Stops’s customers include shipping lines, port and terminal operators, freight forwarders, customs brokers, 3PLs, trucking companies, rail operators, importers and exporters. Today Michael Bouari, CEO at 1-Stop, joins me to chat all about the company; what they do; some of the biggest challenges facing the global port community right now; and the innovations we should expect in the coming years.

Today I’m thrilled to be joined by a giant in business spend management; a company that is looking to unify supply chain, procurement, payments and treasury in one smart and seamless platform, Coupa. Founded in 2006, Coupa is the cloud platform for business spend management, empowering companies around the world with the visibility and control they need to spend smarter and safer. In partnership with the Business Spend Management (BSM) Community, Coupa is constantly co-creating new and unique capabilities that deliver transparency, efficiency, actionable insights and solutions to customers, partners and suppliers, so they can understand and manage their spending. Today Matt Tichon, Vice President of Industry Strategy at Coupa Software, joins me to chat all about the company; what they do; the impact of COVID on supply chain resiliency; and why innovation, collaboration and visibility are the keys to business success.   IN THIS EPISODE WE DISCUSS: [3.34] A brief background on Coupa and Matt. [05.55] How Matt compares Camaro's to supply chain. [9.05] Coupa's key areas and how help their clients understand efficiencies. “We allow companies to experiment... Instead of making a gut feel with a little bit of data, we can take a whole lot of data and say, 'what happens if?' and we test these things out.” [12.26] The value of Digital Supply Chain Twin and how it can be a competitive advantage. [16.25] Matt's thoughts on artificial intelligence, machine learning, and data science. “The question is, what do you do with your insights once you have them? 85% of data science projects fail. The trick is understanding to start with the end in mind.” [20.00] How different execution systems all come together. “It is magic when you do this right! The value unlocks are massive and it's not hard! I want the whole world to know that this is possible and it's easy to do, and we'll hold your hand getting there. You're going to be amazed so just come on this journey!” [23:36] Matt on Coupa's "War Gaming" concept. “It's understanding different plays and what your supply chain will look like while your competitors haven't even thought of what to do yet.” [29.02] Coupa's perspective on nurturing resilience during and after COVID. [32.30] An ideal customer for Coupa. “For food, once you get to 500 million dollars or more in revenue, they start to exhaust their team's abilities and they come knocking on our door. Outside of food, 1 billion dollars and above.” [36.00] A case study for Coupa [40.53] The future for Coupa and Matt   RESOURCES AND LINKS MENTIONED: Head over to Coupa's website now to find out more and discover how they could help you too. You can also connect with Coupa and keep up to date with the latest over on LinkedIn, or you can connect with Rujul on LinkedIn. Check out our other podcasts HERE.

In today’s episode of Women In Supply Chain, I’m joined by Ana Lucia Alonzo: a powerhouse supply chainer, who has held impressive leadership roles at major global consumer brands. After gaining a degree in industrial engineering and an MBA at INCAE Business School in her home nation of Guatemala, Ana Lucia dived feet first into a career in supply chain. Her career has taken her around the world and seen her climb the ranks of supply chain leadership in huge brands like Chiquita. Ana Lucia is now bringing together everything she’s learned so far as VP of global supply chain at Starbucks. Today Ana Lucia will be talking to us about her career so far, her take on COVID demand and disruption, the importance of brands embracing sustainability; and she’ll be sharing her words of advice for all of the women following in her footsteps.

We are finding that a lot of supply chain software takes a lot of time for on boarding and our guest today is here to tell us about their solution that can be implemented in days! Thats right Chris from Right Sized inventory is here to tell us all about how they make that happen and what they are doing for warehouses everywhere, Chris is the Vice President of Right Sized Inventory, an optimization software that helps companies eliminate inventory imbalances through real life simulations. By gathering the correct data all in one place, RSI helps companies get started with predictive analytics and supply chain optimization. With safety stock being questioned these days because of Covid and organizations are looking at different solutions to help diversify their inventory such as just in case instead of just in time, Chris tells us how his clients are using the data RSI provides them with differently, and they are seeing requests they have never seen before. The unique selling point with RSI is that they help companies manage their inventory more efficiently at an affordable price. How? They use their own patented technology that gathers and synthesizes data in a couple of hours. By using their software, clients are able to manage their inventory surplus and excess, helping them save them millions of dollars as well as improve customer service levels. Since RSI is affordable and based on tech, they are able to work with companies of all sizes. Using one real life example, Chris explains how they decreased a client’s inventory levels by 20% and helped them save over 6 million dollars. With the Covid-19 pandemic, they are still able to help businesses prepare for when demand increases and any other what-if scenarios. For the future, RSI is focusing on growing their organic approach, partnering up with consulting firms and embedding their patented technology into their systems. In this episode we discuss: [0.40] The story behind RSI [5.30] Data and real life simulation [14.53 manage your inventory [19.12] decrease inventory levels by 20% [24.20] The future is collaboration Resources and links mentioned: Right Sized Inventory

Today I’m pleased to be joined by Skill Dynamics, an exciting and people-focused company on a mission to provide high impact digital training programs that upskill and effectively prepare corporate employees for everything required to excel in their role. Skill Dynamics offers expert, practical e-learning solutions for procurement and supply chain teams. Their real-world role-based programs, delivered with a customized and collaborative approach, have been rolled out to over 300,000 students to date. And with offices in the US, Europe, Middle East and China, and over 520 blue chip clients, they’re making a real impact on core training worldwide. Today David Rajakovich, CEO at Skill Dynamics, joins me to chat all about the company; what they do; the impact of the COVID crisis on staff training, procurement and ecommerce; and the power of digital.   IN THIS EPISODE WE DISCUSS: [06.10] Exactly what Skill Dynamics does. “We’re laser focused on raising the performance of corporate learners.” [07.48] Skill Dynamics' recent re-brand, and the power of good marketing. [11.03] Role based learning – what it means, how it differs from more traditional styles of learning, and the benefits. “We work closely with clients to determine which roles need to achieve higher or lower targeted competence levels across the spectrum of procurement and supply chain skills.” [15.42] How Skill Dynamics work with their customers to develop the best learning solutions. [18.14] David’s background in the army, how it informed his career and helped him to create the original R&D department at Skill Dynamics. “My time in the army taught me about leadership – and I would argue that leadership is a necessary pre-condition to delivering innovation.” [21.24] Why Skill Dynamics chose to focus on online training right from the company’s inception back in 2011. “From early on, we knew that the quality of classroom training is highly variable.” [24.49] COVID, and its impact on corporate training. “Given the disruption we’ve seen from COVID, Brexit and other trends, procurement and supply chain are squarely in the corporate spotlight – and those that have high performing teams… will gain a strategic advantage.” [26.41] Key industry challenges and trends. “The big trends around supply chain are risk and resilience.” [31.07] Skill Dynamics’ ideal client. [34.40] A customer case study: how Skill Dynamics deliver ongoing strategic value for a core client. [39.37] The future for Skill Dynamics.   RESOURCES AND LINKS MENTIONED: Head over to Skill Dynamic’s website now to find out more and discover how they could help you too. You can also connect with Skill Dynamics and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with David on LinkedIn or Twitter. Check out our other podcasts HERE.

Today I’m excited to be joined by EasyMile, a truly innovative and forward-thinking global business, which provides software and complete solutions for driverless mobility and goods transportation. EasyMile's driverless technology is at the core of award-winning solutions for mobility, intralogistics and more. With quality delivery and real-world deployments, their certified, expert software is bringing autonomous vehicles around the world, in over 300 locations and more than 30 countries, to life. Today Joseph Holmes, Director of Sales at EasyMile, joins me to chat all about the company, what they do, the amazing technology behind their solutions and the role autonomous vehicles will play in the future of the industry, and the world.   IN THIS EPISODE WE DISCUSS: [06.46] Joseph shares the story of how EasyMile was founded and the company's key milestones. “Our CEO experienced congestion and pollution… he wanted to reclaim the cities.” [10.44] Exactly what EasyMile does. “By heart, we’re a software company. We work in tandem, with leading OEM’s and manufacturers, to bring what we both do best together, in order to produce automated vehicles.” [12.16] A closer look at how the technology works. [17.03] The importance of safety. “Safety is at the forefront of everything we do... and it’s the outcome of strict processes and well informed employees.” [21.18] An overview of EasyMile’s key vehicle solutions, including the EZ10: the most deployed autonomous shuttle in the world. “The EZ10 is essentially that ideal first and last mile connectivity vehicle.” [28.07] EasyMile’s unique approach to implementation and training. “In order for us to be sustainable, we need to ensure we train the end client to work with, and maintain, our products. We’re committed to having as light a footprint as possible.” [33.33] The ideal client for EasyMile. [35.56] Joseph shares a case study, detailing how Easymile created major efficiencies and achieved ROI in only 18 months for a key customer. [39.24] The future for EasyMile, and for autonomous vehicles.   RESOURCES AND LINKS MENTIONED: Head over to EasyMile’s website now to find out more and discover how they could help you too. You can also connect with EasyMile and keep up to date with the latest over on LinkedIn, or you can connect with Joseph on LinkedIn or Twitter. Check out our other podcasts HERE.

In today’s episode of Women In Supply Chain, I’m joined by Shana Zheng: a strategic, entrepreneurial and customer-obsessed product and business leader. After working as an analyst at huge names like JP Morgan and Disney, Shana went on to co-found her own company, successfully raising over $1.8 million from Google Ventures. And after subsequent roles at brands including GoFundMe, Shana moved across to the world of supply chain and has never looked back. She’s now Associate Director of Product Management, International Supply Chain at Wayfair, managing logistics execution, product vision, strategy and execution of transportation management for international freight forwarding. Today Shana will be talking to us about her career so far, her entrepreneurial spirit, her passion for working with charities; and she’ll be sharing her words of advice for all of the up-and-coming women following in her footsteps.   SHOW SPONSOR: Apex Logistics is proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website.   IN THIS EPISODE WE DISCUSS: [05.24] Shana’s background, and the mentality, instilled in childhood, that kept driving her forward. “As an immigrant, work ethic was always part of my upbringing.” [11.24] How Shana found supply chain. [15.10] A closer look at Shana’s current role at Wayfair. [16.15] Shana’s passion for customer satisfaction, and the changes she’s seen during the pandemic. “The customers’ needs are changing – it's so important to understand your customer and the environment they’re operating in.” [19.42] How Shana’s entrepreneurial spirit weaves together with her corporate side. “By nature, I’m curious: I’m always looking to learn and grow. And, as an entrepreneur, you’re nimble – you’re constantly morphing, trying to figure things out.” [22.18] Shana’s passion for working with charities. [25.49] Shana’s experience as a woman in a male-dominated industry. “The more senior you get, the fewer women you see - especially in tech. So, as a minority, I’ve always had to speak louder and speak more.” [27.20] How Shana found her voice. [29.49] Shana reflects on what’s she’s learned on her journey so far. “You can do anything you want to, but you have to put your mind to it and do the work.” [31.13] Shana’s advice for the next generation.   RESOURCES AND LINKS MENTIONED: You can connect with Shana over on LinkedIn. Check out our other podcasts HERE.

Today’s episode is a little bit different from the norm. As always, I’m joined by a special guest, but it won’t be to bring you a business profile or the kind of interview you’re used to! Instead, my guest Jonathan Kempe, founder and CEO at Verifai, and I will be making a very special announcement, and sharing the ins and outs of our exciting news with you. We’ve been working on this quietly behind the scenes for a while, paddling against the COVID tide, and I’m incredibly proud that we can finally launch this next stage of our LTSC journey. And make no mistake, there is a lot more on the horizon!   IN THIS EPISODE WE DISCUSS: [07.49] Jonathan and Sarah make a big announcement! [10.38] Jonathan discusses the potential he sees in the opportunity and in the LTSC brand. “There’s a need in supply chain for clarity, for collaboration – because supply chains can be so chaotic, we need to work together... and those things are possible when we have a platform to facilitate those conversations.” [14.11] Despite the difficulties of the past year, Jonathan reflects on why now is the right time to embrace something new. “Someone famously said that crises bring opportunity, and I really believe that. There’s two ways to look at the world – pessimistically, or you can see the glimmers of hope and see the chance to change the narrative.” [16.56] How Jonathan plans to use LTSC Asiapac to connect the community. [19.55] The growth, and power, of digital marketing. "It has the ability to be really transformational, really quickly.” [25.46] A closer look at the Asiapac region. “Typically, there hasn’t been a unified voice across that area.” [27.57] How Jonathan plans to bring his own unique brand to LTSC Asiapac. [32.45] Jonathan’s passion for stories and how people’s unique journeys can inspire the community. [35.45] The launch of LTSC Asiapac. [37.19] The future for Let’s Talk Supply Chain.   RESOURCES AND LINKS MENTIONED: Check out our other podcasts HERE.

Today I’m super excited to be joined by Knichel Logistics, a woman owned and operated intermodal marketing company specializing in intermodal, LTL, FTL, and specialty services. Knichel Logistics is on a mission to be the best third party logistics provider in the industry. Since its inception, its earned a reputation in the transportation industry as a reliable and valuable provider with a dedicated, experienced staff. And the team strive to build and maintain lasting relationships with their carriers so that, with their help, they can provide their customers with the smoothest transportation experience possible. Today Kristy Knichel, Owner and President at Knichel Logistics, joins me to chat all about her company, what they do, their unique family-oriented approach and the numerous benefits of working with a certified woman-owned and operated business.   IN THIS EPISODE WE DISCUSS: [06.37] Kristy talks about her journey in logistics, working her way up in the family business. “Even if you don’t have a college degree, you can still be successful if you put the time and effort in, work hard and learn.” [10.45] Kristy reflects on taking over from her Father, and the changes she implemented to make Knichel Logistics the business it is today. “My number one goal was changing the culture and making it a place where people wanted to come to work – even though it’s a challenging environment!” [15.23] A closer look at the different solutions that Knichel Logistics offer and the kinds of challenges each is suited to solving. [20.01] The benefits of engaging in strategic partnerships and the power of collaboration. “In the past you would never talk to a competitor. Now, it’s: who can I talk to, how can I help you, how can you help me? And that has been one of the most exciting things for me: it truly does work, and it’s beneficial.” [24.00] The challenges thrown up by COVID, and the changes the industry will continue to make. “There’s a lot of companies out there that are going to have to change the way they do business… But as challenging as it’s been, it’s opened up a lot of opportunities.” [28.23] The benefits of working with a certified WBE/WOSB supplier, and why businesses should be paying attention to supplier diversity. [31.15] Kristy discusses the many awards and recognitions she and her business have achieved, and what makes Knichel Logistics so special. [35.06] A closer look at Knichel Logistics’ ideal customer. “I like to take risks and help people get to the next level, because if no one gives them a chance, they’re never going to get there.” [37.12] A case study showing how Knichel Logistics thought outside the box and delivered a fresh solution for a key client. [40.15] The future for Knichel Logistics.   RESOURCES AND LINKS MENTIONED: Head over to Knichel Logistics’ website now to find out more and discover how they could help you too. You can also connect with Knichel Logistics and keep up to date with the latest over on Facebook, LinkedIn or Twitter, or you can connect with Kristy on Facebook, LinkedIn or Twitter. Check out our other podcasts HERE.

Today I’m thrilled to be joined by Ware2Go, a dynamic company who are changing the landscape of warehousing, fulfilment, and supply chain, by connecting businesses of all sizes to enterprise-grade capabilities and assets that help them compete on previously impossible levels. Ware2Go offers a nationwide network of certified warehouses and technology to streamline fulfilment across sales channels for a fully scalable and on-demand solution, making 1-2 day delivery easy and affordable for everyone. Today Steve Denton, CEO at Ware2Go, joins me to chat all about Ware2Go, what they do, how customer buying habits are driving innovation in the industry and the future of integrated, flexible and data-driven supply chains. IN THIS EPISODE WE DISCUSS: [06.00] Steve talks about his incredible journey through the industry, incorporating marketing, ecommerce and supply chain, and how he came to Ware2Go. “I spent 20 years helping companies sell their products online, and the first half of my career helping them to distribute them… so the Ware2Go opportunity was a fascinating place to bring together my entire career.” [11.03] A closer look at Ware2Go, and how they help their customers. “Similar to Uber or Airbnb, we connect merchants who have products to sell with a network of warehouses and stitch them all together with one common technology platform.” [13.14] Steve reflects on the new trend of micro warehousing. [15.02] The easy process of working with Ware2Go. [16.26] The importance of flexibility, and how customers can use Ware2Go’s footprint to flex their own offering. “The labor pool is probably the more difficult thing to manage than the capacity.” [21.54] How supply chain disruption, forecasting issues and a shift from ‘just in time’ to ‘just in case’ are impacting Ware2Go and their customers. [26.11] The rise of ecommerce, changing customer buying habits and high expectations, and their impact. “If you can meet those demands of transparency, delivery speed, reliability and easy returns... you’re going to position yourself to win.” [29.37] Ware2Go’s ideal client. [32.12] Steve presents case studies of how Ware2Go helped two key customers pivot at critical times for their businesses. [37.16] Steve’s predictions for what the next few years might bring for warehousing, fulfilment and supply chain. [41.35] The future for Ware2Go. “Ultimately, we want to level the playing field so that merchants of all sizes can compete, and win, in the world of commerce.”   RESOURCES AND LINKS MENTIONED: Head over to Ware2Go’s website now to find out more and discover how they could help you too. You can also connect with Ware2Go and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with Stephen on LinkedIn or Twitter. Check out our other podcasts HERE.

In today’s episode of Women In Supply Chain, I’m joined by Susan Walsh: the self-confessed Mistress of Data who uses her expertise in spend data classification, supplier normalisation, and taxonomy customisation to help procurement and data teams across the industry to work more effectively. After working in sales and customer account management for big names like Philips and Colgate Palmolive, Susan discovered a passion, and talent, for data. And, having held management positions in various companies, she eventually decided to go it alone. Susan founded The Classification Guru in 2017 and now brings clarity and accuracy to data and procurement; helping teams work more effectively and efficiently by cleaning up their dirty data. Today Susan will be talking to us about her career so far, her passion for data, how the industry’s approach to data has changed over the years; and she’ll be sharing her words of advice for all of the up and coming women following in her footsteps. SHOW SPONSOR: Apex Logistics are proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website. IN THIS EPISODE WE DISCUSS: [07.42] Susan’s background, and the varied career history that led her to her passion. “I’m envious of those people who’ve always known what they wanted to do, because I’ve never known.” [16.49] The ups and downs of growing The Classification Guru over the last four years. [21.00] The role of digital marketing in Susan’s success. “Work with what you’re comfortable with… and don’t do what you think other people want you to do or say or be – just be yourself.” [25.47] Why Susan’s positive approach and free spirit was sometimes at odds with male-oriented work environments. “I’ve never felt, even growing up, that there wasn’t anything I couldn’t do, or that I was restricted because of who I am.” [29.28] The turning point in Susan’s career that helped her find her voice. “When I found what I really loved, and I had the self-belief and self-confidence, then I felt ‘you can’t take me down, I know I’m good.’ ” [32.31] The pitfalls of managing data, and why you need to make sure data always has its COAT on. “There’s a massive misconception that you can buy some off the shelf software that will fix all of your data problems and you don’t have to do a thing… Automation can help to a point, but it would be naïve to think it can solve all your problems.” [38.50] What Susan has learned about herself over the course of her journey so far. [40.30] Susan’s words of advice for the girls and women looking to follow in her footsteps. RESOURCES AND LINKS MENTIONED: You can connect with Susan over on LinkedIn; head over to The Classification Guru’s website or follow them on Twitter or Instagram to find out more. Check out our other podcasts HERE.

Today I’m really excited to be joined by LifeCycle Revive, Canada’s first polypropylene PPE waste recycler, diverting from landfill by reclaiming non-contaminated medical waste from Ontario's hospitals and reprocessing it into raw materials to create all kinds of new products. With a focus on healthcare, manufacturing and retail, LifeCycle Revive is dedicated to creating real environmental and economic change and transforming Canada’s sustainability programs. Today Andy Straisfeld, VP of Business Development at Lifecycle Revive, joins me to chat all about Lifecycle Revive, what they do, the importance of a circular economy, and the impact of COVID on the industry’s sustainability plans. IN THIS EPISODE WE DISCUSS: [06.14] How and why LifeCycle Revive was founded. “We’re not here to make a profit off the environment – this is a sustainability project.” [08.26] A closer look at how the process works. [12.56] How LifeCycle Revive works with its customers, to best suit their needs and work most efficiently towards their sustainability end goal. [19.38] The impact of COVID on PPE use and the innovation and commitment to change that is emerging from the crisis. “Our box can fit 1,500 masks and in a popular spot, like a mall, hospital or college, it could fill up within 2 days.” [25.51] The circular economy and why there’s ‘gold in garbage.’ “If we tackle the issues of that garbage, reclaim from the landfills, not only will we create an economic powerhouse, we’ll give people green jobs and take care of our society.” [30.38] A closer look at LifeCycle Revive’s ideal customer. [31.44] A key customer case study, showing how LifeCycle Revive transformed one hospital's approach to their waste. [35.03] Andy’s reflections on what the next few years might bring when it comes to the industry’s approach to waste and sustainability. “It’s all about the landfill – why do we send stuff there, do we actually need to? Recycling generates business, economy: it’s the right thing to do.” [37.14] The future for LifeCycle Revive. “We’re so excited that we’re part of the solution, not the problem.”   RESOURCES AND LINKS MENTIONED: Head over to LifeCycle Revive’s website now to find out more and discover how they could help you too. You can also connect with LifeCycle Revive and keep up to date with the latest over on LinkedIn or you can connect with Andy. Check out our other podcasts HERE.

Today is an extra special episode, since we’re celebrating a big milestone. Back in 2016, a male co-host and I started a podcast called “Two Babes Talk Supply Chain.” But over time, things evolved. My co-host left the show, and when I launched the women in supply chain series, I realized there were quite a few people who weren’t too keen on the name…! So in April 2018 I re-branded the show (within a week, which I still can’t quite believe!). Let’s Talk Supply Chain was born – and I haven’t looked back. This is the 200th episode, as Let’s Talk Supply Chain, and last month we celebrated our three year anniversary. Wow! The last three years have been filled with opportunities and conversations I could’ve only dreamed of. There have been so many highs and lows; times where I've doubted myself and times where I felt like I could take on the world! And it's safe to say I've learnt a lot about the industry, and myself, along the way. “I’m proud of myself for persevering; I’m proud of the ideas I’ve taken and run with; I’m proud of myself for not giving up.” And for the last year, I’ve grown some amazing connections – mostly virtual – and brought together a group of talented, smart and supportive people that have changed my life for the better. And that group includes the incredible Sarah Scudder, Brian Glick, Alison Cusack, Madison Mobley, Larry Leung, Lisa Fenton, Akshay Dodeja, Angie Reno, Jonathan Kempe and Audrey Ross. In this episode, you’ll get a sneak peek into the banter, conversations and love that happens on our not-to-be-missed weekly happy hours. We’ve shared ideas, celebrated 40th birthdays, worked together, helped each other through lockdown and spurred each other on to do better, day after day. Today, they’ll be sharing stories, their favourite memories of me, asking me questions and so much more. So grab your tissues (it gets emotional!) and join my friends and I on this very special trip down memory lane as we celebrate Let’s Talk Supply Chain’s 200th episode. Sarah x Sarah is so approachable and engaging; helpful in reaching out and proving support, and a lot of times we don’t see that in a business setting.” Akshay “Sarah is so welcoming. She’s created a loving group of people; micro and macro pods of inclusivity… where you can show up as yourself.” Alison. “Sarah has an ability to make people feel seen, and I’m so thankful for that.” Madison

Today I’m really excited to be joined by ProGlove, an innovative German engineering company who are bringing award-winning wearable technology to industry. Combining precision engineering and big data analytics with a focus on the human worker, their technology is reducing costs, redefining efficiency and improving health and safety. ProGlove takes a truly human-centric approach to innovation, shaping the future of smart wearables for industry 4.0. From picking and inventory management through to packing and track and trace, ProGlove technology allows your business to ensure accuracy, speed and safety at every point of a products journey. And, gives you the visibility and data you need to accelerate your supply chain, lower costs and improve customer satisfaction. Today Ilhan Kolko, Chief Product Officer at ProGlove, joins me to chat all about ProGlove, what they do, their refreshing person-led approach and the future of IoT technology.   IN THIS EPISODE WE DISCUSS: [06.40] How and why ProGlove was founded, and the fascinating journey to where it is now. [08.28] A closer look at ProGlove, what it does and how it helps its customers. [10.29] Wearable vs traditional technology, and the benefit of ProGlove solutions. “We anonymise the data as soon as it leaves the worker, so it’s now about the process, not about the worker.” [13.36] What the ProGlove device looks like, how it’s tested and a brief history of wearable technologies. “We balance the user delight, the technical side and the ruggedness and durability of the product.” [18.34] ProGlove’s integrated technology and how it brings connectivity, visibility and analytics together to improve workflow. “The promise of making this a human-centered, user-friendly product led us to the path of building connectivity software around it.” [23.42] The process of integrating ProGlove technology into your business, and the commitment that comes along with it. [25.01] ProGlove’s unique approach to combining people and technology. “It’s not a competition – it’s a collaboration.” [28.08] How ProGlove’s human-centric approach translates to their own workforce. [30.46] A closer look at ProGlove’s ideal customer. [32.12] A real-life example of how ProGlove’s technology helps its customers. “With a handheld scanner, it takes at least 6 seconds to scan an item; now imagine you’re scanning a thousand parts per shift.” [36.58] What the future might hold for wearable technology, and for ProGlove.   RESOURCES AND LINKS MENTIONED: Head over to ProGlove’s website now to find out more and discover how they could help you too. You can also connect with ProGlove and keep up to date with the latest over on LinkedIn, or you can connect with Ilhan. Check out our other podcasts HERE.

Today I’m honored to be joined by Bid Ops, a cutting edge company with supplier diversity and sourcing collaboration at their heart, who deliver strategic sourcing software powered by AI. Using intelligent price recommendations and dynamic benchmarks, Bid Ops AI helps procurement teams overcome complexity to secure optimal commercial terms with top suppliers. Combining strategic sourcing and collaboration with supplier management and diversity, and even automated negotiations, the Bid Ops platform helps you to skip the back and forth and choose the right supplier, at the best price, quicker and smarter. Today Edmund Zagorin, founder and CEO at Bid Ops Inc., joins me to chat all about his journey in strategic sourcing, how he came to found Bid Ops, exactly what the company does to help its customers and the role of AI in the future of technology.   IN THIS EPISODE WE DISCUSS: [05.38] Edmund’s background and his journey from a degree in Philosophy, International Affairs & Public Policy to a career as a procurement entrepreneur. “Once I began to see how procurement was transforming digitally, and the speed of that transformation, that was where the experience I had as an undergrad studying social movements really clicked.” [09.49] A closer look at Bid Ops, what it does and how it helps its customers. “When you use recommended pricing… you actually get, not just faster process velocity, but there’s more clarity, trust and collaboration in the process, and that corresponds with cost savings.” [13.49] Bid Ops automated negotiations, and Edmund's reflections on digital transformation and the evolution of procurement. [19.55] The recent drive in supplier diversity, and how the Bid Ops platform makes it quick and easy for businesses to build their own supplier diversity program, track it and report it. [26.27] Bid Ops commitment to integration and the changing technology behind it. [30.01] The ideal customer for Bid Ops. “Our ideal client is a procurement team that has more work than it has people!” [31.49] A real life case study of how the Bid Ops platform saved a key customer significant time and money, resulting in board-level recognition. [34.39] Edmund’s advice for supply chain entrepreneurs and start-ups. “There’s never been a better time to innovate in supply chain and procurement than right now.” [36.30] The future for Bid Ops.   RESOURCES AND LINKS MENTIONED: Head over to Bid Ops website now to find out more and discover how they could help you too. You can also connect with Bid Ops and keep up to date with the latest over on LinkedIn. Check out our other podcasts HERE.

In today’s episode of Women In Supply Chain, I’m joined by Madison Mobley: a woman who’s shaking things up in supply chain, through her advocacy and passion for diversity and inclusion within the industry. Having steadily climbed the ranks in the business areas of sales, customer management and HR at Dell and Proctor & Gamble, Madison decided to follow her heart – and when she joined Fairmarkit, a procurement tech start-up, in 2020, everything changed. Quickly spotting her unique combination of passion and talent, Fairmarkit believed in Madison’s potential to change the industry, supporting her external ambassadorship roles and recently appointing her Head of Belonging, Inclusion, & Culture. Today Madison will be talking to us about her career so far, her passion for procurement and why honest and open conversations around diversity and inclusion are key. And she’ll be sharing her experiences and words of advice with us all. SHOW SPONSOR: Apex Logistics are proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website. IN THIS EPISODE WE DISCUSS: [07.00] Madison’s background, and her journey from a sociology degree, with ambition to become a journalist, to a career in tech sales. “I joined EMC’s tech sales boot camp – and the rest is history!” [10.58] How the experiences and opportunities for growth that Madison gained at Dell shaped her career. “Those years fuelled my appetite for well-roundedness. I was empowered to learn a lot.” [13.40] How Madison ensured she stood out in the workplace, and her words of advice for being your authentic self. “More than anything else, knowing yourself and knowing where you feel most comfortable bringing everything that you are – those are the spaces that you’re meant to grow in and influence others.” [16.19] Why Madison made the jump from big business to tech start up. [20.24] What Madison loves about supply chain. “I can’t say how much I wish I had been exposed to the art of supply chain fresh out of school – my perspective on business would have evolved so much quicker.” [23.38] Madison’s new role as Head of Belonging, Inclusion, & Culture at Fairmarkit. [26.52] Madison’s experiences of racism and homophobia, her reflections on privilege and why she’s so passionate about advocating, and making space for, underrepresented voices. [32.45] Madison’s short and longer term goals for diversity and inclusion within the industry. [36.02] Why Madison chose to join the Let’s Talk Supply Chain family. [40.12] What the future holds for Madison. “I’m arms wide open to whatever is meant for me.” [42.26] Madison’s words of advice for all the girls and women following in her footsteps. RESOURCES AND LINKS MENTIONED: You can connect with Madison over on LinkedIn or head over to Fairmarkit’s website to find out more. Check out our other podcasts HERE.

Today I’m thrilled to be joined by Throughput Inc., a company who believe that when operations, business and investors run smoother, workers, communities, society and the environment benefit – a truly refreshing approach. And with Throughput software, your business benefits from a single source of truth to take accurate data-driven decisions and drive sustainable growth and profitability. Striving to create resilient and unifying supply chains, Throughput’s holistic and insight-driven software unlocks operations agility and efficiency, to meet unpredictable customer demands, while creating uninterrupted flow of materials through supply chain networks. Today Ali Raza, founder and CEO at Throughput Inc., joins me to chat all about exactly what Throughput does, the importance of visibility, harnessing the power of AI and the future of effective supply chains.   IN THIS EPISODE WE DISCUSS: [07.25] Ali’s background and his journey across industries and countries to eventually found Throughput. “We can prepare better, by having a more global perspective.” [10.13] A closer look at Throughput: its foundations, what it does and how it helps its customers. “Why don’t we have technologies today that help us get into the analytics on the operations side to make the right decisions, and scale it?” [18.26] Ali’s reflections on visibility and what it means to Throughput, and to supply chain as a whole. “Everyone’s connecting all the data and saying ‘look at the visibility, now you can see everything’ – but visibility isn’t the same thing as flow.” [24.09] How Throughput software ‘puts global industrial operations on autopilot.’ “Most businesses make or move stuff so ultimately there’s an output problem, a demand problem and a financial problem. And if you can tie all three of those together and run it in synchrony, you have an autopilot system.” [26.10] Throughput’s recent classification as a ‘top 10 highly disruptive supply chain start-up’ and why innovation comes from real-world experience and problems, not just from new technology. [29.57] A closer look at Throughput’s ideal client. [33.10] A key case study and exactly how Throughput’s software helps its customers. "When you have better material flow, you unlock hidden capacity." [36.23] The future for Throughput and Ali’s predictions for what the next few years might hold for the industry. RESOURCES AND LINKS MENTIONED: Head over to Throughput’s website now to find out more and discover how they could help you too. You can also connect with Throughput and keep up to date with the latest over on LinkedIn, Facebook and Twitter. Check out our other podcasts HERE.

Welcome to a very special episode of Let’s Talk Supply Chain! Today’s host is Jonathan Kempe, the CEO & Founder of Verifai, an Australian company with a global presence, that uses technology to increase supply chain security, visibility and transparency. And his esteemed guest is: Sarah Barnes-Humphrey! Sarah is not only the founder and host of Let’s Talk Supply Chain. She is also the co-founder and CEO of new technology start-up, Shipz Inc. Shipz is an award-wining freight marketplace that is working to simplify the complexity often found in logistics; the platform closes the gap between shippers and forwarders, creating an accessible, affordable and hassle-free logistics solution for all. Today Sarah tells Jonathan all about her background, how she came to found Shipz, all the positives the platform is bringing to the market and what the future might bring for international shipping.   IN THIS EPISODE WE DISCUSS: [05.29] An introduction to Sarah and what she loves about international shipping. [07.08] Sarah’s journey in supply chain and how she came to found Shipz. [12.42] A closer look at exactly what Shipz does, and the problems it solves for both mid-market shippers and freight providers. “For a shipper, it takes 101 hours, 40 emails and 20 phone calls just to get a shipment quoted and booked.” [19.19] How collaboration, visibility, sustainability and data form part of the long-term Shipz roadmap. “Collaboration is the future of business – and it’s at the forefront of everything I do. Winning together is my philosophy.” [21.42] Sarah’s reflections on launching Shipz against the backdrop of the pandemic. “You have to try, you have to test, you have to see what’s going to stick with the customer – from marketing messages to product.” [26.21] The role that platforms like Shipz can play in minimizing disruption and bringing efficiencies to day-to-day business. “In some tech, we’re actually getting ahead of our customers: we’ve got to meet them where they are. We’ve got to take what they’re doing and make it easier for them.” [30.10] A profile of Shipz’ ideal customer. [31.30] How the Shipz features are laser-targeted to customer needs, and the positive feedback Sarah has seen so far. [37.06] Sarah’s reflections on what the next few years will hold for supply chain and international shipping. [41.15] Why Shipz is a signatory of the Neptune Declaration, and the importance of paying attention to industry welfare issues. [44.16] The future for Shipz. “We’re going to continue to listen to our customers, and build features based on their feedback.”   RESOURCES AND LINKS MENTIONED: Head over to Shipz’ website to find out more and sign up for a FREE trial now. There are lots of ways you can connect with Shipz, to find out what the team are up to: follow Shipz on Facebook, Twitter, Instagram and LinkedIn. Check out our other podcasts HERE.

Today I’m super excited to welcome TopRank Marketing, a business that has earned a reputation as a first-choice digital marketing agency for major brands including McKesson, Dell and LinkedIn. Serving companies in the B2B technology, healthcare and servtopices industries, as well as B2C companies operating online, over the past 20 years they’ve developed some tried and tested insights and methodologies for tackling the most difficult digital marketing and PR challenges. Established back in 2001, TopRank’s talented team of smart, creative and results-focused digital marketing professionals, work alongside their clients to achieve common goals and solve business challenges. Through a combination of content marketing, SEO, influencer marketing and social media marketing expertise, they deliver impressive results. Today Susan Misukanis, Founder and President at TopRank Marketing, joins me to chat all about what TopRank do, how B2B marketing has changed, why it’s so important, and what the future is going to bring for the industry.   IN THIS EPISODE WE DISCUSS: [07.09] Susan’s background and how she came to found TopRank Marketing 20 years ago. [09.03] A closer look at TopRank, what they do and how they help their customers. “Our focus is to help B2B clients to guide their buying customer’s journey.” [11.46] How marketing has changed over the years, particularly in the B2B space. [15.41] A closer look at B2B influencer campaigns: what are they and what are the benefits you could see from running them. “You can beat your chest and say ‘my product is the best.’ Or, you could partner with smart thinkers like influencers and bring visionary stories to the market to increase your reach to a wider audience.” [20.55] Embracing change and the mindset you need to harness the power of marketing. “The change is not that profound! It doesn’t have to be scary, just stick to the fundamentals.” [22.26] The ups and downs of businesses investment in, and approach towards, marketing. [26.00] Susan’s words of advice for developing a strong marketing strategy. “Any kind of business has a profound story. It’s how you perceive what you do and make your story profound – be deliberate about how you craft that story. ” [28.31] Why TopRank’s ideal client is more about mindset than size. [31.36] TopRank’s perspective on success and how they work with clients to deliver personalized results. [34.30] Susan’s reflections on what the future might hold for B2B marketing. [37.08] The future for TopRank Marketing.   RESOURCES AND LINKS MENTIONED: Head over to TopRank Marketing’s website to find out more and discover how they could help you too. Connect with Susan on LinkedIn and follow TopRank on LinkedIn too. Check out our other podcasts HERE.

In today’s episode of Women In Supply Chain, I’m joined by Lora Cecere. She’s had an impressively long-standing and diverse career, working in software, marketing and research for some big industry names from Proctor & Gamble to Kraft, before breaking away and starting her own firm, Supply Chain Insights, in 2012. Through Supply Chain Insights, Lora works with supply chain leaders to take teams to higher levels of excellence. With research in her veins, Lora’s firm focuses on the changing face of enterprise technologies, paving new directions in building thought-leading supply chain research. And as if that didn’t keep her busy enough, Lora is also the author of popular blog ‘Supply Chain Shaman,’ a columnist for several industry publications and the author of two books (to date!) Today Lora will be talking to us about her incredible career so far, her passion for research, the creativity and connection she finds through writing and the future of supply chain.   SHOW SPONSOR: This Women in Supply Chain feature was made possible by our sponsor, Apex Logistics. Apex Logistics International Inc is deeply rooted in diversity and culture, led by our own “Woman in Supply Chain” CEO, Elsie Qian; these values are why we partnered with Let’s Talk Supply Chain for the Women in Supply Chain series. Apex is recognized as one of the fastest-growing Top 25 airfreight forwarders in the world, with a network of over 2500 global employees in more than 70 countries. IN THIS EPISODE WE DISCUSS: [05.56] Lora’s background, her major career transitions and the journey that brought her to where she is now. “I hope that, when I retire, people will say ‘she told it like it is, we believed in her and she was independent.’ ” [09.59] How Lora came to found Supply Chain Insights. [13.49] From personal creativity to helping others, Lora reflects on her passion for writing. “The whole process of writing is fascinating to me – and that learning is a journey that never ends.” [20.49] Lora’s varied experiences as a woman in a male dominated industry. “I probably wouldn’t be Lora Cecere in the role I am now if Proctor and Gamble hadn’t been so inclusive in diversity.” [26.51] Lora’s take on how the industry has changed over the years, and her predictions for future trends. “The definition of the office, and the meeting, will be totally different. We can constantly evolve how we work.” [31.18] Lora’s reflections on what a woman’s voice truly is, and the three different ways she discovered her own. [37.30] From travelling less to her ongoing contributions to the industry, what the future holds for Lora. [39.29] Lora’s words of wisdom for the next generation of women in supply chain.   RESOURCES AND LINKS MENTIONED: There are so many ways you can follow or connect with Lora: LinkedIn, LinkedIn Influencer, Twitter. Check out her blog, or read her writing over on Forbes. Check out our other podcasts HERE.

Today I’m delighted to welcome Demand Driven Technologies, the premier provider of next generation materials, inventory and production control planning and execution applications for the new demand driven world. Demand Driven Technologies is the first and most widely used enterprise-class Demand Driven MRP Supply Chain Planning Software, that provides superior materials, inventory, production scheduling and execution technology. Working across the automotive, healthcare and food and beverage industries, they’re growing quickly and even expanded into Europe last year, despite the huge challenges of the global pandemic. Today Brad Mitchler, VP of Partners and Products at Demand Driven Technologies, joins me to chat all about what Demand Driven do, visibility and consumer demand in supply chain, the impact of e-commerce and what the future is going to bring for demand driven supply chains.   IN THIS EPISODE WE DISCUSS: [06.25] An overview of Demand Driven Technologies (DDTech). [08.42] The difference between demand driven supply chain and traditional supply chain. “The traditional way has worked fairly well, but we’re in a different place today – we demand a lot more product variety, speed to market, and there are shorter customer tolerance times.” [11.05] How companies can move from a traditional forecasting model to a demand driven approach, and how DDTech’s solutions can facilitate that. [14.02] The lessons COVID has taught us, and the importance of resiliency and agility. “Now is a more important time than ever to have an approach to planning your supply chain that is fluid, dynamic and resilient.” [19.23] Brad’s thoughts on visibility – what it means and why it’s so important. “Often the more mature the supply chain is, the less visibility they have. So being able to present a single source of truth is a real unsung benefit of the demand driven application.” [23.33] A key customer success story. “They got through COVID and maintained a 96% service level by leveraging our software.” [29.26] An overview of DDTech’s existing, and ideal, clients. [31.28] Brad’s reflections on the future for the market. “All signs point to further growth.” [33.57] The future for DDTech.   RESOURCES AND LINKS MENTIONED: Head over to Demand Driven Technologies’ website to find out more and discover how they could help you too. Connect with Brad on LinkedIn, or follow DDTech over on Facebook, Twitter or LinkedIn. Check out our other podcasts HERE.

This is the fourth and final episode in our “Delivering Apex” mini-series, in partnership with Apex Logistics. Last week in Episode 3, “Breaking Ground,” I was joined by Beth Parker, Business Development Manager at Apex, to discuss sales and marketing in logistics – how it’s evolved over the years, the challenges thrown up by COVID and exactly how Apex have been using their sales and marketing functions to support their business mission this past year. Today in Episode 4, “One Byte At A Time,” I’m joined by Amanda Nazareno, Senior Product Manager at Apex, to talk all about technology: the emerging trends, the importance of using tech to enhance visibility and how Apex are staying ahead of the curve. IN THIS EPISODE WE DISCUSS: [01.05] An introduction to Amanda, her role at Apex and her reflections on technology in supply chain. “People would be surprised by the volume of investment in innovation, in all areas of supply chain.” [02.43] How the COVID crisis accelerated the need for new technology and increased connectivity. “The pandemic has really forced companies to break down functional silos and build interconnected people, data, processes – and all of that is enabled by technology.” [05.36] Whether businesses need true end to end solutions, or better integration between platforms. [07.55] Key upcoming technology trends, including growth in all areas that enable predictability. “There’s a constant chase for radical and revolutionary solutions.” [10.39] How Apex tech can help businesses to take control and mitigate risk. [12.29] Visibility: myth vs reality. [16.50] The importance of data. [20.39] How Apex taps into customer needs and uses collaboration to stay ahead of the curve. [23.50] What the future holds for Apex. “We’re going to have a focus on data that’s enabling transparency and agility.”   RESOURCES AND LINKS MENTIONED: Head over to Apex Logistics’ website now to find out more and discover how they could help you too. Check out our other podcasts HERE.

Today I’m delighted to be joined by Colliers International - a global leader in real estate, diversified professional services and investment management. They operate in sectors all the way from Government to golf courses, and provide expertise on everything from valuations to project management. With operations in 67 countries, more than 18,000 enterprising professionals work collaboratively to provide expert advice to real estate occupiers, owners and investors. With annualized revenues of over $3 billion, Colliers are maximizing the potential of property and accelerating the success of their clients and people. Today Matt McGregor, Executive Vice President at Colliers International, joins me to chat all about Colliers wide range of services and sectors, key changes in the market and exactly what businesses should be considering right now when it comes to property. IN THIS EPISODE WE DISCUSS: [07.54] A look at who Colliers are, what they do and the types of customers they work with. [10.32] Why Matt chose to pursue further education in supply chain management and why it’s so important that brokers understand where industrial real estate fits into the customer’s bigger picture. “We asked some key clients, and the biggest thing that came back was that brokerages didn’t really understand their industries.” [15.33] What Colliers are seeing with regard to sustainability advancements in industrial real estate. [18.36] The growth of e-commerce in light of COVID, what it means for warehousing and retail, and Matt’s predictions for the future. “At the end of 2019, 14% of all retail sales were online. Fast-forward to the end of 2020, 36% was online – a massive growth. That was all the growth we would have had in the next 5-7 years.” [23.57] From an increase in drone technology and autonomous trucks, to multi-story warehouses and much larger yard space, key changes and trends in industrial real estate. [31.20] The impact of COVID on Matt and his team, as well as on his customers. “For our clients, trying to separate people dramatically drove labor costs up and slowed production down.” [34.57] What distribution, fulfillment and manufacturing businesses should be thinking about when it comes to property in 2021. “You’ve got to understand the supply chain, and the disruptors.” [37.38] A key customer case study. [41.16] From an investment in tech to a commitment to innovation, what the future holds for Colliers.   RESOURCES AND LINKS MENTIONED: Head over to Collier’s website to find out more and discover how they could help you too. Connect with Matt on LinkedIn, and follow Colliers. Check out our other podcasts HERE.

This is the third episode in our “Delivering Apex” mini-series, in partnership with Apex Logistics. Last week in Episode 2, “We Deliver Passion,” I was joined by Sangna Mistry Kuhia, Vice President of Human Resources and Organizational Development at Apex, to talk about people – the ins and out of hiring and retention, Apex’s people-led approach and why a motivated, dedicated and passionate workforce is the key to success. Today in Episode 3, “Breaking Ground,” I’m joined by Beth Parker, Business Development Manager at Apex, to discuss sales and marketing in logistics – how it’s evolved over the years, the challenges thrown up by COVID and exactly how Apex have been using their sales and marketing functions to support their business mission this past year.   IN THIS EPISODE WE DISCUSS: [01.08] An introduction to Beth and her role at Apex. [03.28] How sales has changed over the last decade. “The biggest change has been technology.” [06.12] Key Apex services, including chartered air freight. [08.49] Marketing as an extension of sales, and why it’s so important that the two teams work hand in hand. [12.05] How marketing has evolved and the importance of embracing change. “You have to change with the times or you die!” [15.48] The synergy between sales and marketing and how Apex leverages that power. [18.42] The ways in which good marketing can really help to support a company and why some businesses might need to rethink the way they view marketing. “When businesses only look at marketing as a cost center, it really puts them at a disadvantage.” [22.33] Do your research and get educated, Beth’s advice for today’s sales teams. “Persistence wins – sales is a marathon, not a sprint.” [26.17] A closer look at some of the challenges thrown up by COVID when it comes to sales. [28.43] Challenges and trends for the coming year and how sales can use that knowledge to start discussions with potential customers.   RESOURCES AND LINKS MENTIONED: Head over to Apex Logistics’ website now to find out more and discover how they could help you too. Check out our other podcasts HERE.

Today I’m delighted to be joined by Cusack and Co, an innovative maritime law firm who are building a much-needed space for likeminded individuals and companies to do law differently. As top carriers continue to merge, shippers need personalised ocean carriage contracts to protect their businesses, now more than ever. So Cusack and Co, led by the dynamic and inimitable Alison Cusack, provide a range of both proactive and reactive services to help shippers compete and stay protected in a global market. Today Alison, Founder and Principal Lawyer, joins me to chat all about exactly what Cusack and Co do, the importance of empowering shippers and of driving better business.   IN THIS EPISODE WE DISCUSS: [05.53] Alison’s background, her passion for maritime law and why she founded Cusack and Co. “You see the engine room of the world's economy when you work with cargo ships.” [12.51] A closer look at exactly what Cusack and Co do and its ideal customer. [20.20] How Cusack and Co makes legal services accessible, through affordability and transparency. “I’m a lot cheaper than one wrong shipment!” [25.09] Why Alison designed the CLAMs claim bot system, and what it means for an SME’s typical claims process. [32.02] The importance of WISTA, Women's International Shipping & Trading Association, and why the industry needs to make some changes to better embrace equality. “The industry isn’t evolving fast enough to give women the space and opportunity to shine – and our industry is only as amazing as our people.” [39.21] Case study: how Cusack and Co helped a customer to swiftly lift a cargo lien and get back to business. [43.14] The future for Alison, and for Cusack and Co.   RESOURCES AND LINKS MENTIONED: Head over to Cusack and Co’s website to find out more and discover how they could help you too. And, get 10% off with our totally exclusive discount code, only for Let's Talk Supply Chain listeners: LTSC10 Connect with Alison on LinkedIn, or follow Cusack and Co on Instagram, Twitter, LinkedIn, or find them on Clubhouse @shippinglawyer. Check out our other podcasts HERE.

This is the second episode in our “Delivering Apex” mini-series, in partnership with Apex Logistics. Last week in Episode 1, “Apex Cares,” I was joined by Amy Froese and Holly Qualman to talk all about quality service and giving back – why it’s so important and the different programs Apex are involved in to truly help make the world a better place. Today in Episode 2, “We Deliver Passion,” I’m joined by Sangna Mistry Kuhia, Vice President of Human Resources and Organizational Development at Apex, to talk about people – the ins and out of hiring and retention, Apex’s people-led approach and why a motivated, dedicated and passionate workforce is the key to success.   IN THIS EPISODE WE DISCUSS: [01.07] An introduction to Sangna, her role at Apex and her passion for people. “Employee relations is one of the most important things that we do as leaders.” [05.23] Why a great workforce is so important. [08.17] A picture of the global Apex workforce. “About 42% of our female leadership is at the VP level, and 85% of our workforce is considered to be minority.” [11.02] How HR helps to facilitate hiring the right talent, that will keep Apex’s core values top of mind. “We don’t just ask people ‘what have you done in your past?’ More so, we ask ‘what do you want to do in your future?’ ” [14.00] The role of HR in supporting the wider company. [17.27] A closer look at how Apex goes about finding the right staff. [20.57] How Apex’s supportive and holistic culture helps them to retain talent, particularly in the face of fierce industry competition. [22.38] Some of the practical ways Apex approach talent retention. [25.19] Sangna’s advice for anyone interested in a career at Apex. “If you have a passion for excellence, drop me a note!”   RESOURCES AND LINKS MENTIONED: Head over to Apex Logistics’ website now to find out more and discover how they could help you too. Check out our other podcasts HERE.

Today I’m delighted to be joined by E2open, a company who believes that the level of agility required to capture growth opportunities – plus the resiliency to manage today’s risks – demands a new way of thinking. Their range of intelligent applications allow supply chain leaders to make the best business decisions using real-time information from across their entire internal and external ecosystems. From channel shaping and demand sensing, to business planning and global trade management, E2open offers a full suite of intelligent applications for every stage of your businesses supply chain journey. They aim to unlock your potential with their expertise, delivering you end-to-end visibility, planning and execution, all in real time. I’m joined by Michael Farlekas, President and Chief Executive Officer at E2open, to talk about why the company is a market-leader, the impact of issues like COVID and Brexit on supply chain and why they chose 2021 to take E2open public.   IN THIS EPISODE WE DISCUSS: [07.07] A closer look at what E2open does, and their recent big announcement. “We help our customers to connect what is really a disconnected world.” [09.39] Why E2open chose 2021 to take their business public. [11.31] How E2open was founded and why it led to a continuing culture of collaboration. “Collaboration is the foundation of our business.” [14.23] Michael’s advice for businesses considering the route of mergers or acquisitions. “How you technically integrate is the foundation, but it goes much deeper than that – you also need to consider go to market, cultural and back office integration.” [18.14] Why visibility is a growing supply chain trend, and how you create it. “Visibility is what you get when you have a well-constructed supply chain architecture.” [22.28] How customer demand drives business, and how E2open’s software can deliver connectivity to help create a seamless and proactive supply chain, from sales predictions to inventory management. [25.03] E2open’s COVID experience, how they helped their customers and Michael’s reflections on how the pandemic has impacted the future of the industry. [28.14] A customer success case study. [29.54] From an increase in ocean shopping to more manufacturing, Michael’s trends and predictions for 2021 and beyond. [35.21] The future for E2open.   RESOURCES AND LINKS MENTIONED: Head over to E2open’s website to find out more and discover how they could help you too. Check out our other podcasts HERE.

This is the first episode of our latest mini-series in partnership with Apex Logistics. Over the next four episodes, our “Delivering Apex” mini-series is going to take a closer look at Apex Logistics, their commitment to the community, to the environment, and all of the amazing people that are helping to make an impact across the globe. Today in Episode 1, “Apex Cares,” I’m joined by Amy Froese, Corporate Growth Marketer, and Holly Qualman, Sales, Marketing, and Analytics Strategist, to talk all about quality service and giving back – why it’s so important and the different programs Apex are involved in to truly help make the world a better place.   IN THIS EPISODE WE DISCUSS: [01.14] An introduction to Holly and Amy. [03.59] A closer look at exactly who Apex is and what they do. [06.30] The growing trend in consumers seeking out ethical and sustainable brands. “There truly is a difference – and customers know this – between a company that actually lives, breathes and believes in sustainability, and companies that are doing it just to check a box.” [08.18] Apex’s huge customer commitment, and the vast scale of PPE they transported, during the height of the COVID crisis. “We pivoted with each of the different needs to be able to provide globally... so by Q3 and 4, we had delivered billions of pieces.” [12.33] Apex’s partnership with Habitat for Humanity. [19.01] The environmental impact of logistics, and the industry’s responsibility in driving innovation in sustainability. “Our industry is really facilitating the movement of global commerce, and with that comes a significant amount of responsibility.” [22.30] Practical ways to make positive sustainability changes, on a personal and a business level. [26,27] Apex’s industry-leading partnership with BSR. [29.00] How we can start to influence our peers and drive sustainability conversations. “The first step is spreading awareness and sharing ideas.” [32.14] From developing more key partnerships to a commitment to volunteering, Apex’s corporate social responsibility goals for 2021.   RESOURCES AND LINKS MENTIONED: Head over to Apex Logistics’ website now to find out more and discover how they could help you too. Find out more about BSR and Habitat for Humanity to explore whether they could also be the right fit for your corporate social responsibility goals. Check out our other podcasts HERE.

For today’s episode of Women In Supply Chain, I’m joined by Deborah Kotulich. Skilled in supply chain, operations management, Government, U.S. Department of Defense, Strategic Planning, and Business Process Improvement, Deborah is an experienced and successful military leader. From earning her degree in engineering from the United States Military Academy, she’s served her country, nurtured an impressive logistics career and is now Chief of Staff at US Transportation Command: she is one incredible woman. Today Deborah will be talking to us about her career in the military, how she balances it with family life, and she’ll be sharing her words of wisdom for the upcoming generations of ambitious young women following in her footsteps. SHOW SPONSOR: As a company focused on supply chain partnerships, Fastenal is proud to sponsor this piece of Women In Supply Chain. With more than 100,000 point-of-use vending machines around the world, Fastenal is dedicated to helping organizations lower their total cost of ownership.   IN THIS EPISODE WE DISCUSS: [07.48] Deborah’s background, how she entered the military and the fascinating journey that brought her to her current role. “I went to school at a military academy… and I really found a place where I could thrive.” [12.45] Exactly what the U.S. Transportation Command is and what it does. [16.52] How an accident at military academy led Deborah to logistics. [21.23] Logistics in the military vs the civilian world. [24.50] How Deborah balances family life with her military and professional careers. “I’m overwhelmingly fortunate to have a wonderful family – I owe it all to the patience of my wife and the resilience of my daughters.” [27.34] Deborah’s role with USTRANSCOM’s Inclusion and Diversity Council, and their goals. “We believe that coming at all we do from an angle of being inclusive, will unlock the door of opportunity for everyone.” [30.31] Deborah’s experience as a woman in the military. “I stand on the shoulders of giants… but (early on) there was a pressure to make sure I wasn’t a weak link.” [34.57] How Deborah found her voice. “I’m an extrovert with a capital E – so I’m not sure that I had to find my voice, as much as I had to refine and learn to control my voice.” [39.58] What the future holds for Deborah. [42.48] Do your research and take up any and all training and education opportunities, Deborah’s advice to the next generation of women who may be thinking about joining the military, or pursuing a career in logistics.   RESOURCES AND LINKS MENTIONED: Head over to LinkedIn to connect with Deborah and find out more. Check out our other podcasts HERE.

Today I’m talking to Lean Staffing Solutions, one of Inc. Magazines ‘Top 500 Fastest Growing Private Companies.’ Providing satellite offices in South America, Lean Staffing makes scaling easy, providing you with the best team to improve your processes and lower your operational costs. With the right combination of talent, culture and price, and with solutions across staffing, tech, marketing and sales, Lean Staffing are going from strength to strength in the market. I’m joined by Trey Griggs, Vice President of Lean Sales, to talk about exactly what they do, how their model works and the benefits to be found in broadening your reach through nearshore staffing services. IN THIS EPISODE WE DISCUSS: [08.08] An introduction to Trey and his take on how the pandemic has altered the culture of sales. [09.49] How Lean Staffing was founded, and its growth journey. “Customers started asking for more and more services… specifically when it comes to tech and sales.” [13.10] A closer look at exactly what Lean Staffing Solutions do. “We help companies take care of entry level positions at a fraction of the cost - and with better quality.” [16.27] Why Colombia is the perfect match for the US when you’re looking to expand. “The three critical components are time zone, language and culture.” [19.03] Exactly what businesses, like freight forwarders and brokers, need from Lean Staffing Solutions. “Companies need quality workers with great attitude and work ethics, who don’t kill the bottom line.” [20.21] How Lean Staffing Solutions facilitate hiring and training workforces for their customers. [24.21] Why Lean Tech was recently listed by Analytics Insight Magazine as one of the Top 10 Most Innovative RPA Companies – and exactly why logistics companies need them. “For the majority of customers in transportation, their technology is fragmented and they’re not talking to each other.” [28.28] Trey’s reflections on the post-pandemic workforce. [33.17] A real life case study of how Lean Solutions helped a customer to save time and ultimately secure new contracts and increase revenue. [36.21] From continuing to build on customer relationships to developing new technology, the future for Lean Staffing Solutions.   RESOURCES AND LINKS MENTIONED: Head over to Lean Staffing Solutions website to find out more and discover how they could help you too. Check out our other podcasts HERE.

Today I’m joined by one of Canada’s top sustainability professionals. In her role as Head of Sustainable Impact at HP Canada, Frances Edmonds is responsible for driving business from sustainability leadership and, focusing on Canada’s sustainable procurement practices, she’s working to change how Canada buys. Frances has founded sustainability and environmental education programs, given TedX talks and sits on sustainability boards – this award-winning woman is truly using her platform to change the world. Today we’ll be talking about her long-standing career, her passion for sustainability, why it’s so important – and the changes we can all start making in our businesses right now. IN THIS EPISODE WE DISCUSS: [08.11] Frances’s background, and her journey to sustainability. [09.42] Frances’s role at HP, and her responsibilities both internally and externally. “We realised that not many businesses are going to try and become a leader in sustainability because there’s no recognition for that in the marketplace – we’re in a capitalist system.” [12.21] From external recognition to thinking big, the key sustainability strategies and goals at HP. “In Canada, we have less than 20 companies who have set a science based target for carbon reduction, in the decade of climate action.” [14.06] Practical ways businesses can begin their own sustainability journeys. “The fastest way to green your business is to buy from one that’s already green.” [16.27] HP’s commitment to a circular economy and a services vs goods approach; how these strategies help extend the shelf life of technology; and how consumers are responding. [24.00] The environmental impact of supply chain, and the importance of carbon literacy. “Sustainability is the golden thread that ties all of the pieces together.” [29.07] Frances’s WWF programs and the positive impact of volunteering and setting personal sustainability goals. [36.48] How Frances has seen the industry’s approach to sustainability change. [39.14] Some key tools and resources. [40.23] Future sustainability trends to watch out for. “Transparency is a key component of sustainability leadership.” RESOURCES AND LINKS MENTIONED: Explore HP’s sustainable impact on their website or head over to LinkedIn to connect with Frances and find out more. Check out our other podcasts HERE.

Logistics Titans really pride themselves on delivering forward-thinking, results-driven solutions for their customers. As the largest specialized and asset-based carrier in the US, they cast a wide net and empower their clients with new possibilities, locations and accessibility. And as a business, Logistics Titans believe in being bold, brave and impactful; so much so, they were named after powerhouses of Greek mythology. Working mainly across healthcare, technology and retail, their combination of award-winning customer service, 250 project warehouse locations and leading logistics technology makes them true industry titans. Wes Struebing, the Founder & President at Logistics Titans, was on the show in July last year and he’s back today to talk specifically about the last mile – the challenges, how it's linked to customer experience, and exactly how the team at Logistics Titans are using new technology to elevate their service.   IN THIS EPISODE WE DISCUSS: [07.26] A reminder of exactly what Logistics Titans do. [09.05] Automation and rapid business growth – what Logistics Titans have been up to since we last spoke. “I was so fortunate that my existing business had done so well, that it afforded me the opportunity to purchase four other companies!” [10.29] A closer look at Logistics Titan’s new business acquisitions, and the process of merging businesses. [13.41] Some of the key challenges in the last mile right now. [16.58] How Logistics Titans continued to support the final mile through the height of the pandemic. “We diligently followed the CDC guidelines – and we enforced it through our WIPOD technology.” [22.59] Exactly how the last mile is connected to customer experience. “I’ve been in the final mile business for a long time, and only within the last few years has the real desire for final mile prominence come to light.” [25.36] A look at Logistics Titans proprietary end to end software solutions that help provide visibility and success for their customers. [26.55] A real life example of how Logistics Titans helped a key customer reduce error and drive sales. [30.13] How the importance of the last mile will to continue to grow in the coming years. “We’re all waiting to see what the new normal is going to look like – but the creation for last mile delivery demand is going to continue to soar.” [32.05] From new certification to controlled growth, what 2021 is going to bring for Logistics Titans.   RESOURCES AND LINKS MENTIONED: Head over to Logistics Titan’s website to find out more and discover how they could help you too. Check out our other podcasts HERE.

For today’s episode of Women In Supply Chain, I’m joined by Isabel Tapia. From Mexico, she’s currently the Head of Ford of Mexico’s Indirect Purchasing department, leading a team with an annual spend of just shy of 2 billion USD. An experienced procurement executive with a long history in the automotive industry, she’s an expert in Supply Chain Management, sourcing and team growth and development. Today Isabel will be talking to us about her roots in engineering, her passion for procurement and her words of wisdom as a successful woman in a male-dominated industry. IN THIS EPISODE WE DISCUSS: [07.38] Isabel’s background and her long-standing interest in engineering. [10.17] Isabel’s current role at Ford. [11.33] Her 16 year career with Ford and what makes them such a good company to work for. “Ford is a great company: I’ve always felt comfortable, supported and challenged.” [13.19] A reflection on what’s changed over the course of Isabel’s career so far. “The automotive industry is in constant evolution.” [15.36] A closer look at the impact of the pandemic and the increasingly important role of technology. [17.44] Isabel’s surprising experience of working in, what is assumed to be, the male-dominated automotive industry. "I can say that amazing women in my industry have already carved that path. So I’m coming into a work environment that’s already open." [20.17] The importance of good female leaders and role models. [23.01] The path ahead for women in typically male-centered environments. "It will not happen by chance – you need to go and pursue the opportunities, and if you need help, you need to use your voice." [25.29] The story of how, and why, Isabel found her voice so early in life. [27.59] What Isabel has learned about herself on her journey so far. [29.11] Isabel’s words of wisdom for the next generation. RESOURCES AND LINKS MENTIONED: Head over to LinkedIn to connect with Isabel and find out more. Check out our other podcasts HERE.

This is the fourth and final show in our “Give your business a fresh start” series, in partnership with BluJay Solutions. Last week in Episode 3 “Your Global Impact,” we were joined by Patrick Maley, the Chief Marketing Officer at BluJay, to talk about the hugely important topic of sustainability. We discussed the impact of international shipping, how we can use technology to help us with our eco commitments and exactly how BluJay are helping us to facilitate them. And today in Episode 4, “Managing Risk: The Ultimate Balancing Act,” we’re joined by Bill Madden, Group Vice President, Logistics as a Service at BluJay Solutions, to talk about risk. How we can better prepare ourselves for the unknown, how we can utilize technology in risk management and why having a partner there when you need them, can really help you share that burden of risk.   IN THIS EPISODE WE DISCUSS: [01.24] Bill’s background, his career at BluJay and the one thing that might surprise people about the idea of risk. [02.50] Quality, compliance and the right workforce, key focus areas for helping to manage risk. “When we talk about compliance, conversations have been around repeatability, striving for standardization and having best practices in place around exception management.” [06.56] Leveraging the power of technology in mitigating risk. “To get predictability, you really have to get communication nailed.” [14.25] Core BluJay solutions that can help businesses to prepare for disruption or deal with it quickly. [21.41] The many and varied unexpected challenges thrown up by COVID, and their impact on supply chain in the long term. “We built the transition with long hours and hard work, but that’s not sustainable for the long haul. To ensure sustainability, we had to get better – better than we were before COVID.” [27.05] Why BluJay have been a trusted partner of many of the world’s top LSPs for decades. “It’s all in our DNA – data, network, applications – and the BluJay way.” [32.24] What the future holds for the industry and for BluJay. “One thing we can all count on in the coming year, is that rapid change will be the only constant!”   RESOURCES AND LINKS MENTIONED: Head over to BluJay’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE.

Today I’m joined by the number one international shipping carrier for e-commerce. With customer experience at its core, Passport Shipping is putting the ‘care’ back in ‘carrier.’ They believe that a great international experience demands a considered approach to strategy, software and customer experience, as well as great logistics. So with their end-to-end solution, you can tailor experiences for your customers worldwide. I’m joined by Alex Yancher, the Co-Founder and CEO at Passport Shipping to chat about the company’s unique offering and all about international shipping: the benefits, the challenges and what we can expect in the coming year. IN THIS EPISODE WE DISCUSS: [04.36] Alex’s background, the personal experiences that have driven his career – and one surprising stat about shipping. [07.30] Alex’s previous business, Lynks, what he learned and how he took those learnings forward to found Passport Shipping. “It made me realize that international shipping is a whole lot more than just the logistics.” [10.26] A closer look at exactly what Passport Shipping does and how it helps its customers. “At Passport, we want to not only make sure that customers are capturing potential revenue, but they’re doing it in a way that doesn’t add undue burden to their operations and customer support.” [11.45] How customer experience, technology and logistics blend together to create the perfect supply chain solution. “These three elements have to come together to provide a modern international shipping service.” [14.08] The benefits of international shipping, especially in light of COVID-19. [18.30] From returns and customer service to differing rules and local knowledge, a look at some of the obstacles holding brands back from jumping into international shipping. [22.09] Different shipping methods and how they align with individual business models. [24.16] The impact that issues like global tax changes can have on your business – and your bottom line. [27.59] How Passport Shipping helped key customer Bombas Socks to resolve core pain points in their international shipping process. [32.28] The ideal customer for Passport Shipping. [34.37] How SME’s can maximise the benefit of the recently implemented U.S.-Mexico-Canada Agreement (USMCA). [38.05] The future for Passport Shipping, and for logistics, in 2021. “It’s even more critical, now more than ever, to have a solution and a partner like Passport in place to help you manage the change and stay compliant.”   RESOURCES AND LINKS MENTIONED: Head over to Passport Shipping’s website to find out more and discover how they could help you too. Check out our other podcasts HERE.

This is the third show in our “Give your business a fresh start” series, in partnership with BluJay Solutions. In Episode 2, “Simulation: The Future is Here” we talked to Pam Reeber, Director of Solution Consulting at BluJay Solutions, to talk all about simulation, and using AI to model scenarios within the supply chain so we can predict the future and stay ahead of the game. Today in Episode 3 “Your Global Impact,” we’re joined by Patrick Maley, the Chief Marketing Officer at BluJay, to talk about the hugely important topic of sustainability. We’ll be discussing the impact of international shipping, how we can use technology to help us with our eco commitments and exactly how BluJay are helping us to facilitate them.   IN THIS EPISODE WE DISCUSS: [01.04] Patrick’s background, his role at BluJay and one thing that would surprise people about sustainability. “Businesses often think about sustainability as an added cost, but they’re not thinking about the true business benefits.” [03.23] A global network – the benefits of international shipping. [05.11] The environmental impact of worldwide shipping, and why the tide is starting to turn. “Economies are growing, but we are becoming more efficient.” [08.54] From optimization to synchronization, the ways in which we can leverage the power of technology to help create change. [13.46] From conversation and connectivity to picking the low-hanging fruit, practical ways to start introducing change in your business. “If you look at the silver lining, the pandemic has really exposed some long held business practices and thoughts that we haven’t been questioning. “ [19.01] How BluJay are helping their customers to improve their sustainability strategies. “Our solutions are designed to reduce waste; they’re naturally built for sustainability. So companies who employ our solutions use fewer trucks and they drive less miles.” [23.17] Tips on how to influence our peers and be proactive in championing sustainable solutions. [25.07] The different levels of sustainability stakeholders within a business – and taking the lead from Heineken. [27.16] The future for sustainability and logistics. “It will definitely pick up momentum as the new generations move in.” RESOURCES AND LINKS MENTIONED: Head over to BluJay’s website now to find out more and discover how they could help you too. Check out our other podcasts HERE.

Today’s episode is a very special crossover episode, in honour of collaboration, featuring Mercado and Shipz Inc. Mercado strive to deliver transparency, collaboration, automation and predictability across supply chain. From product creation and tracking, to document management and shipment, to order collaboration and smart tagging, their platform has everything you need for the first mile of your supply chain. And when it comes to the middle mile, you need Shipz Inc; the innovative new bid-and-ship freight platform. Working to simplify the complexity often found in logistics, the Shipz platform closes the gap between mid-market shippers and forwarders, creating an accessible and hassle-free logistics solution for all. From quick and accurate quotes, selecting the right partners that fit your business, secure documentation all in one place and even lines of credit, shippers and forwarders will see a variety of benefits by connecting with the Shipz platform. I’m joined by Rob Garrison, CEO at Mercado, to talk about why collaboration in business is so important, the impact of the pandemic, the vast array of benefits that collaboration can bring – and the new and exciting partnership between Shipz and Mercado, coming for 2021. IN THIS EPISODE WE DISCUSS: [06.18] Why collaboration is so important in supply chain. “International supply chain is not only a mile wide, it’s a mile deep – and that’s the fundamental reason why collaboration is so important.” [13.01] An overview of Mercado and Shipz. [15.37] How collaboration can help businesses to extend their offering by filling in their gaps with a third party. “As a customer… there are a lot of companies coming up and it’s not always clear exactly who they are and what their competency is. So Shipz Inc’s ability to diagnose those issues and connect them through the platform is a huge benefit.” [20.55] The benefit collaboration has with regard to data and insights. “If you’ve got all the data in one source, you can give much richer reporting and much richer insight.” [21.54] How collaboration can help expand businesses, helping them to operate successfully on both a local and a global scale. [25.22] Why Shipz is an important partner for Mercado. “Whilst we’re experts in the first mile, it doesn’t mean we should ignore the rest of the supply chain and it’s great to be able to say to a customer, I have a great partner that can do that for you.” [28.10] The role good partnerships played in keeping businesses afloat in 2020, and the impact on the industry as a whole. “The world suddenly shifted – the pandemic accelerated plans from ‘over the next 10 years’ to ‘over the next 2 years;’ it was that rapid. Businesses had to rely on collaboration in order to survive.” [33.00] A look at Mercado’s new Transform campaign. [39.11] An introduction to how Mercado and Shipz are collaborating in 2021.   RESOURCES AND LINKS MENTIONED: Head over to Mercado’s website to find out more and discover how they could help you too. And don’t forget to visit Shipz to sign up for your FREE trial now. Check out our other podcasts HERE.