In this episode, we dive into the necessity of adaptive leadership, the power of networks, and the importance of vulnerability in building strong, resilient teams with Steve Garcia. From challenging conventional wisdom to transforming strategic planning into strategic doing, we uncover indispensable strategies for thriving in today's fast-paced environment. Join us in uncovering the future of leadership and how to navigate and capitalize on emerging opportunities.Timestamps: (00:00) Introducing Steve Garcia(08:07) Leaders must adapt quickly to rapid changes.(15:13) Algorithms simplify life but need swift adaptability.(16:18) Integrate strategy and execution for continual improvement.(23:55) Vulnerability in leadership challenges traditional authority norms.(31:50) Leaders should admit mistakes, encourage feedback openly.(35:38) Leadership impact stems from social network connections.(38:29) Introverts' impact, genuine connections, network positioning importance.(44:48) Connect through proximity and shared interests, virtually.(49:11) Manipulation's impact hinges on intention and technique.(57:18) Focus on feelings, not just skills, for relationships.Links and Resources:Home - Contemporary Leadership AdvisorsThe End of Leadership as We Know It: What It Takes to Lead in Today's Volatile and Complex WorldInstitute - Contemporary Leadership AdvisorsSteve Garcia | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we dive into the essential traits of effective leadership with expert guest Henry Kraemer. We explore the profound importance of humility, the value of genuine connections, and the principles of value-based leadership in guiding our teams and ourselves. From thoughtful feedback to fostering authenticity, we uncover invaluable insights to help enhance our leadership abilities and build a positive impact within our organizations.Timestamps: (00:00) Introducing Harry Kraemer(08:20) Self-reflection, balance, confidence, ability ensure leadership.(14:13) Develop a value-based legacy of significance.(18:30) Reflect, prioritize, and determine leadership purpose.(24:13) Polarization limits understanding; echo chambers reinforce biases.(27:42) Changing opinions viewed negatively despite new information.(31:07) Empathy fosters understanding and stronger connections.(37:22) Do you engage meaningfully with everyday people?(44:29) Collaboration over self-promotion ensures team success.(48:06) Continuous feedback ensures no surprises in performance.(54:59) Generational differences are profitable, not absolute truths.(01:01:17) New book "Your Value-Based Legacy" supports charity.(01:06:50) Choose trainings, get discounts, explore interviewing resources.Links and Resources:Harry Kraemer on LeadershipAmazon.com : harry kraemer books Video: Think bravely: Harry Kraemer at TEDxUNPlaza| LAI Harry Kraemer, Jr. | LinkedInOne Acre FundSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we dive into the transformative power of etiquette with Joy Weaver. We explore how mastering social skills, from handling first impressions to sophisticated dining etiquette, can significantly enhance our personal and professional relationships. Joy shares practical tips and memorable anecdotes that demonstrate the impact of soft skills on success. Join us in uncovering how excellence and integrity in everyday interactions can open doors to greater opportunities.Timestamps: (00:00)  Introducing etiquette, excellence, and understanding nonverbal communication.(08:42) Handling situations matters more than circumstances.(13:13) People constantly observe and judge our actions.(19:58) First impressions are crucial; kindness matters greatly.(24:46) Active listening requires genuine engagement and information retention.(27:39) Proper name tag placement and printing etiquette.(36:52) Look professional; set positive example at work.(38:45) Uses others for entertainment while traveling.(46:08) Utensil etiquette tips: table setting and styles.(48:46) Etiquette matters in construction through expectations.(57:02) Dress code importance varies by event context.(01:01:30) Build trust by comforting in low moments.(01:03:42) "Life is a dance; empathy builds connections."Links and Resources:Joy WeaverJust Ask Joy: How to Be Socially Savvy in All Situations Joy Weaver | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we sit down with Matt Doherty to dive into his unique take on leadership and personal growth. Matt shares powerful insights on aligning personal and company values, the importance of honest communication, and why thoughtful decision-making is essential. From coaching top basketball teams to advising corporate leaders, Matt’s journey is packed with lessons on building purpose-driven organizations and inspiring others. Join us as we uncover practical strategies for effective leadership, communication, and personal development in this engaging conversation.Timestamps: (00:00) Introducing Matt Doherty.(07:57) Analytic nature: both strength and weakness. Influences?(11:03) Continuous effort is necessary to maintain skill.(15:35) Understand, adapt, surround with complementing team.(20:03) Winning national championship requires effective leadership vision.(22:34) Anticipate trends, seek truth, create a safe zone.(27:17) Asking convenient questions may yield dishonest answers.(30:26) We prioritize time for what we value.(32:44) Great fulfillment found as Vistage chair, coaching.(34:39) Who's your truth teller for honest feedback?(38:50) Balance driver and influencer traits for success.(43:50) Balancing coaching basketball and corporate executives.(45:25) Leadership aligns personal and company purpose effectively.(48:15) Engagement boosts potential; workfulness transcends duties.(54:07) Decisions amplify life; hire for complementary strengths.(56:15) Custom leadership programs for high-impact conversations.Links and Resources:Doherty CoachingMatt Doherty | LinkedInThe Rebound Podcast with Coach Matt Doherty Podcast SeriesVistage: The World’s Largest Executive Coaching OrganizationRebound: From Pain to Passion - Leadership Lessons LearnedSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we delve into the nuanced world of effective interviewing with special guest Bobby Masano, a seasoned investigator and Special Agent in Charge at the Federal Law Enforcement Training Center. We explore key techniques such as obtaining an admission before a confession, the strategic use of direct questions, and the paramount importance of building rapport with interviewees. From criminal investigations to everyday business interactions, we uncover invaluable insights that can elevate our communication skills, foster trust, and achieve desired outcomes. Join us as we unlock the secrets to mastering the art of strategic questioning and relationship building.Timestamps: (00:00) Introducing Bobby Masano.(07:28) Military investigates sexual conduct for admissions first.(11:27) Strategically use yes/no questions with evidence.(16:30) Using direct questions can reveal truths effectively.(24:16) Planning disadvantages removes excuses in negotiations effectively.(27:37) Rapport as conversation, not just a step.(33:38) Elicit questions for stronger, trustful confessions.(38:09) Using subtle techniques for rapport-building yields benefits.(44:22) Respectful questioning led to 15-year conviction.(47:40) Substance abuse recovery led to mutual respect.(55:20) Convince them it's beneficial to talk.(01:01:23) He confessed and worried about HR's reaction.(01:07:27) Thank listeners; try Human Tel training discount.(01:08:40) Learn, qualify, and advance with certifiedinterviewer.comSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we dive deep into the art of leadership communication with Chet Tart. We explore transformative techniques like engaging conversations, asking open-ended questions, and strategic success strategies. From compelling personal anecdotes to actionable advice, we uncover invaluable insights to become better leaders and communicators. Join us as we unlock the secrets of effective leadership and discover the power of meaningful dialogue.Timestamps: (00:00) Introducing Chet Tart.(08:22) Emerson lit competitive spirit; met future celebrities.(12:12) Former radio job led to Vistage involvement.(19:21) Teachers emphasized communication: theater of mind, tonality.(22:57) How do you help people find success?(27:25) Clear communication, regular 1-on-1s, consistent feedback.(35:31) Accountability, coaching, firing; curiosity is essential.(40:48) Awareness and self-reflection improve business outcomes.(46:26) Group gained strength by discussing failures together.(49:11) Trust requires evidence; be cautiously skeptical first.(53:55) "Walkthrough questions yield actionable organizational insights."(01:03:14) Open-minded growth, shared wisdom, continual leadership development.Links and Resources:Chet Tart | LinkedIn Vistage Florida - Executive & Leadership Coaching in FloridaLeadership is Influence | Intentional Influence (intentional-influence.com) Sponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we have the privilege of exploring the nuanced world of sports broadcasting with seasoned commentator Sean McDonough. We uncover the vital importance of teamwork, preparation, and off-air relationship building that enhance on-air performance. From the subtleties of concise storytelling to the art of maintaining impartiality, this episode reveals invaluable strategies that can improve our communication skills in any context. Join us as we gain profound insights into the techniques that ensure seamless broadcasts and enrich our understanding of effective communication in high-pressure environments.Timestamps: (00:00) Introducing Sean McDonough(08:56) Communication and relationship-building crucial for broadcasting.(11:42) Producing ESPN/ABC events involves complex decision-making.(18:03) Humanizing college players fosters audience connection.(24:07) Sometimes, explanations necessary; some remain confrontational regardless.(30:36) Broadcasters: Be authentic, balanced, or a homer.(35:00) Avoid social media and build authentic excitement.(42:06) Long baseball games allowed for more storytelling.(45:31) Learn to tell concise, adaptable stories quickly.(49:40) Describing sports accurately, engaging with storytelling.(54:45) Lake Placid visit: learned luge, bobsled, name pronunciation.(01:01:03) Connor McDavid distraught; exceptional broadcasting captured moments.Sponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we dive deep into the significance of professional reputation and meticulous courtroom preparation with our expert guest, Sara Lincoln. We uncover essential strategies for building and maintaining credibility, the art of witness coaching, and the tactical use of evidence in litigation. From turning bad facts into strengths to mastering cross-examination, we reveal practical insights that are crucial for both legal professionals and anyone seeking to enhance their strategic communication skills.Timestamps: (00:00) Introducing Sara Lincoln.(05:42) Treat every critical conversation like it's recorded.(15:13) Strategic question setup is crucial for impact.(20:21) Establish defendant's correct actions against malpractice exaggerations.(24:35) Preparation traps contradicting witnesses on the stand.(30:25) Organizing trial prep with good and bad facts.(34:58) Fitting desired outcomes to existing perceptions, ignoring facts.(39:40) Credibility is crucial for lawyers in courtrooms.(44:00) Focus on convincing core jurors, not all.(52:43) Judges discuss lawyer conduct and case decisions.(57:43) Organizing evidence effectively for witness presentation.(01:01:12) Encouraging confident, honest statements for winning case.Links and Resources:Always Savvy. Never Stuffy. - Lincoln DerrSara (Rich) Lincoln | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we dive into the nuanced world of conflict resolution and collaborative conversations with our guest, Karin Hurt. Together, we explore how moving beyond binary responses, maintaining professional integrity, and choosing the right moments to assert our values can transform our interactions and relationships. From managing diverse teams to offering candid feedback, we uncover practical strategies that can enhance leadership and build trust. Join us in discovering essential techniques to navigate workplace conflicts and foster a more connected and productive environment.Timestamps: (00:00) Introducing Karin Hurt.(05:32) Conflict deepens, worsens without communication and connection.(10:40) Human experience universality surpasses initial expectations, collaborative understanding.(19:11) Effective communication: deeper understanding of shared success.(26:07) Importance of doing the work and trust.(30:12) Success in conversations: control variables, manage body language.(33:06) Monitor facial expressions and tone in virtual meetings.(42:21) Intimidation prevents re-evaluating work priorities and tasks.(44:48) Address priorities first; affirm ideas respectfully appears better.(50:37) Determining when to leave: values clash, mental health, effort.(57:50) Maintain composure to uphold a classy demeanor.(59:32) Addressed conflict thoughtfully, highlighting business impact clearly.(01:05:10) Learn about qualifiers and strategic communication techniques.Links and Resources:(1) Karin Hurt | LinkedInKarin Hurt and David Dye - Leadership Development Programs (letsgrowleaders.com)Asking for a Friend with Karin Hurt - Let's Grow Leaders (letsgrowleaders.com) - Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult CustomersSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we dive deep into the science and ethics of interrogation with experienced guest Mark Fallon. We explore the crucial differences between obtaining confessions and uncovering the truth, emphasizing the importance of research-backed interview techniques over outdated, high-stress methods. From his extensive career in counterterrorism to groundbreaking contributions to humane interrogation standards, we uncover strategies that not only enhance the accuracy of information but also uphold human rights. Join me in understanding how modern interrogation methods can transform our justice system and restore trust in law enforcement in this compelling episode.Timestamps: (00:00) Former counterterrorism director, author, interrogation expert Mark Fallon.(08:01) Torture yields inaccurate information; historical methods effective.(12:55) Torture undermines justice, causes long-term consequences.(15:42) Social media hashtag hides Guantanamo's human rights issues.(24:46) Gather truthful information for informed decisions efficiently.(31:12) Post-9/11 study: bad information led flawed decisions.(36:14) Research validates and improves interrogation techniques' effectiveness.(40:04) Speaking at ICP conference about interrogation research advancements.(43:39) Developed interview method used in hostage negotiations.(52:07) Scientific grounding crucial for effective global policing.(58:23) Science-based, ethical law enforcement is universally supported.(01:01:18) Challenges and positive shifts in law enforcement.Links and Resources:Mark Fallon | LinkedInUnjustifiable Means: The Inside Story of How the CIA, Pentagon, and US Government Conspired to TortureInterviewing and Interrogation: A Review of Research and Practice Since World War IIInterrogation and Torture: Integrating Efficacy with Law and Morality (Ethics, National Security, and Rule Law)ORBIT: The Science of Rapport-Based Interviewing for Law Enforcement, Security, and Memory-Enhancing Techniques for Investigative Interviewing: The Cognitive InterviewPrinciples on Effective Interviewing for Investigations and Information Gathering | APTSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we dive deep into the transformative power of presence and mindful listening with mindfulness expert Angela Gala. We explore the importance of non-judgmental listening, acceptance, and how these practices can enhance relationships and communication. From parenting to professional interactions, we uncover practical meditation techniques and insights into managing emotions and fostering authentic connections. Join me as we discover how to cultivate presence and acceptance to improve our lives and relationships in this enlightening episode.Timestamps: (00:00) Introducing Angela Gala.(08:36) Goals hinder my ability to calm down.(14:38) Teaching relaxation brings people back, not words.(20:04) Worried about sitting properly due to pain.(25:45) Struggled with posture; had tough conversation.(29:41) Focused stillness and silence show deep engagement.(35:23) Acceptance fosters ease and mutual understanding.(39:36) Child's behavior misunderstood as intentional disrespect; it's developmental.(47:37) Helping kids identify and manage their emotions.(51:40) Son competes in grappling; reveals unexpected plan.(54:51) Viewing challenges as opportunities for positive leadership.Links and Resources:Youth Meditation - Empowering children with life-long skills for managing anxiety, stress, insecurity and fear. Charlotte Meditation with Guru RanjitAngela (Pyne) Gala | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we delve into the transformative power of mindset and self-awareness in negotiations with expert guest Kwame Christian. We uncover the importance of viewing conversations as practice, using compassionate curiosity, and overcoming self-imposed stress to improve negotiation outcomes. From debunking common negotiation myths to exploring the psychology of anchoring, we unlock practical strategies that pave the way for continuous growth and improved negotiation skills. Join us in discovering the keys to mastering negotiations and becoming a better communicator in both personal and professional scenarios.Timestamps: (00:00) Introducing Kwame Christian(05:50) Overcoming internal barriers with compassionate curiosity.(09:47) Adapt, acknowledge, validate, ask, create, solve, flow.(11:54) Importance of negotiation training and attribution bias.(14:21) "How people misinterpret disrespect in interactions"(19:18) Study yourself, win with the right mindset and techniques.(21:46) Fight performance anxiety with a playful mindset.(24:46) Demystifying negotiations and seeking mutual progress.(27:46) Adaptation and flexibility in negotiating various situations.(32:01) Anchoring bias in negotiation, power of influence.(35:35) Great response, love talking to you.(39:04) Negotiations: an information game with valuable offers.(39:48) Conversations are opportunities to practice and learn.Links and Resources:Home - American Negotiation InstituteNegotiate Anything on Apple PodcastsKwame Christian, Esq., M.A. | LinkedInFinding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life How to Have Difficult Conversations About Race: Practical Tools for Necessary Change in the Workplace and BeyondSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we dive into the profound challenges and triumphs of raising a child with special needs with our inspiring guests, Jessie and Tregg Lindberg. We explore the vital importance of building a support system, harnessing nonverbal communication, and advocating for your child's unique needs. From understanding sensory triggers to navigating school systems, we uncover invaluable insights that offer hope and resilience. Join us in gaining a deeper understanding of empathy, effective communication, and the power of community support in this heartfelt and informative episode.Timestamps: (00:00) Introducing Jessie and Tregg Lindberg.(07:22) Child struggles with writing, speech apraxia.(15:54) How do you learn to support each other?(17:02) Balanced dynamic between partners raising special needs child.(23:51) Support system, outlet creation, faith, prioritize goals.(31:28) Observing and asking questions to understand communication.(37:16) Strong family units crucial for children's success.(38:44) Evaluating trust of caretakers for special needs child.(44:04) Advocating for child's needs in challenging situations.(51:19) ARC job led to invaluable knowledge and advocacy.(57:10) Unique definitions of resilience, patience, and gratefulness.(01:04:43) Expressing courage, empathy, and advocacy for community.Links and Resources:Tregg Lindberg | LinkedInJessie Lindberg, MS | LinkedInWelcome To Holland — Emily Perl KingsleyTurning Point – Serving survivors of domestic violence, sexual assault and child abuse.Sponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we explore the transformative power of small daily wins and the science behind achieving high performance with our exceptional guests Aaron Salko and Kelly Johnson. We uncover the journey from overcoming time constraints to adapting high-performance routines amidst the challenges of parenting and everyday life. Together, we delve into practical strategies, the importance of creativity, and the continuous push beyond comfort zones for personal growth. Join us in discovering how to optimize performance and enrich your life through consistent, incremental steps.Timestamps: (00:00) Techniques for overcoming time fallacy and optimizing performance.(07:12) Adopting 5 daily wins, becoming a renaissance.(10:47) Adapting routines as life and family changes.(17:35) Early morning training for achieving sports goals.(22:44) Self-care, energy, mindset, and living a healthy lifestyle.(30:14) Get up earlier and build momentum.(34:28) Snooze button dislike, eating for mental acuity.(38:12) Science shows creativity can be learned.(43:50) Study finds correlation between happiness and weekdays.(51:08) Critical mindset skills: open-minded, work ethic, perseverance.(55:56) Striving for personal growth and balance.(01:03:04) Discover your passions to find your starting point.Links and Resources:https://stratum-nine.com/The 9th Stratum: Your Guide to High PerformanceAaron Salko | LinkedInKelly Johnson | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we dive into the journey of high performance coaching consultant Katherine Armstrong. We explore the critical transition from fear to ambition, aligning purpose with strategy, and the emotional stages of the change curve. By examining the balance of caring and daring in leadership, we uncover how to foster trust, create secure bases, and drive successful transformations. Join us as we reveal the strategies for nurturing resilient, purpose-driven organizations and achieving meaningful results.Timestamps: (00:00) Introducing Katherine Armstrong.(08:33) Leaders should understand individuals' needs before communicating.(13:02) Resilience helps with grief in big changes.(21:07) Embracing change while grieving what's left behind.(23:39) Leaders instill safety through human connections.(29:29) Uncover purpose, leaders sculpt and set aspirational goals.(32:44) CEOs should lead initial company announcements effectively.(38:15) Strategy rooted in future purpose drives impact.(45:18) Emphasizing human element in organizational success with CEOs.(51:09) Creating trust and shared interest resolves conflict.(01:00:09) Gratitude for sharing valuable insights, creating ambition.Links and Resources:Katherine J Armstrong | LinkedInStand & Deliver (en-US) (standdeliver.com)CuSP (cuspconnection.com) Care to Dare: Unleashing Astonishing Potential Through Secure Base LeadershipSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we dive into the fascinating world of negotiation with expert guest Simon Horton. We uncover the importance of creating an experience, projecting strength, and co-creating the negotiation process for successful outcomes. From peace treaties to everyday negotiations, we highlight key strategies and insights that transform how we navigate persuasive conversations. Join me as we unlock the secrets to effective negotiation and persuasion, equipping ourselves with the tools to build stronger relationships and achieve win-win outcomes in both personal and professional settings.Timestamps: (00:00 Introducing Simon Horton.(05:20) Testing rotation perception with a pen activity.(11:10) Understanding half the answer leads to negotiation.(14:25) 6 steps to help someone commit to change.(16:41) Interviewed experts developed 6-step method for success.(22:23) Build strength to foster a collaborative environment.(23:18) SWAT team presence deters violence in hostage situations.(29:55) Walmart's power play in negotiation tactics.(33:39) Manage emotions for better outcomes, Colombian politician's example.(35:14) Anguish, anger, decision, revenge, peace in Colombia.(38:56) Maintain rapport by redirecting the conversation politely.(43:38) Saying no, manipulating, intention, good, human nature.(44:37) Defining good, consider impact, manipulate for good.(50:35) Struggling on program, then finds unexpected inspiration.Links and Resources:Homepage - Negotiation Mastery (negotiation-mastery.com)Simon Horton | LinkedIn Amazon.com: Simon Horton: books, biography, latest update Sponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we dive deep into the art of interviewing and interrogation with seasoned expert Brett Ward. We discuss the critical importance of proper training, curiosity, and emotional composure in uncovering the truth. From law enforcement to everyday conversations, we reveal strategies to elicit accurate information, navigate pushback, and build meaningful connections. Join us as we explore the essential techniques for mastering communication, negotiation, and personal growth.Timestamps: (00:00) Introducing Brett Ward.(07:06) Approach conversations without defensive emotions for collaboration.(11:44) Honesty and navigating different personalities with maturity.(18:17) Contract extension, experience over education, adaptability lacking.(26:10) Insufficient training leads to potential failures.(31:11) Focusing on game plan, growth, and maturity.(34:34) Focus on goals, stay calm, understand emotions.(38:23) Transitioning from interrogation to motivational, effective interviewing.(47:12) Prepare for specific objections in employee relations.(49:08) Study identified interrogation responses, adopted motivational methods.(56:40) Maintained trust and communication through flexible decisions.(01:00:28) Serendipitous meeting in New York spurred career.Links and Resources:Home - Wicklander-Zulawski (w-z.com)Brett L. Ward, CFI | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we explore the compelling dynamics of leadership through the lens of John Holland, head coach at Mentally Agile Coaching. We dive into the power of mastering inner voices, embracing failure, and leading with core values. From understanding your boss's reactions to making decisions under pressure, we uncover practical insights that can elevate your professional journey. Join us as we unravel the essential strategies to become a resilient and impactful leader.Timestamps: (00:00) Introducing John Holland.(08:00) Effective leaders make intuitive decisions under pressure.(12:57) Military leaders emphasize core values, embrace transparency.(21:49) Success can be accidental, self-reflection is important.(24:31) Individual values are essential for decision-making.(31:42) Team designed ideal candidate profile and interview questions.(34:33) Soccer coach evaluates player's character for scouts.(39:45) Identify mission, imagine boss's perspective, lead.(45:59) Successful attorney not fulfilled, yearned to teach.(49:10) Inner voice shapes actions and self-identity.(55:26) Camaraderie in military training fosters teamwork.(01:01:40) Learning from failure.Links and Resources:John Holland | LinkedInhttps://mentallyagilecoaching.com/[email protected] Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we have the pleasure of exploring the transformative journey of leadership with our expert guest, Michael Clegg. We dive into the importance of empathetic leadership, building trust, and connecting deeply with employees on both personal and professional levels. From overcoming personal trauma to achieving growth through a forward-thinking mindset, we uncover key strategies that can humanize leaders and enhance workplace engagement. Join me in unlocking the secrets to effective, compassionate, and future-focused leadership that drives lasting success.Timestamps: (00:00) Introducing Michael Clegg.(06:12) Reflecting on life and making meaningful changes.(13:34) Journaling, empathetic witness, creating space, non-judgmental.(18:50) Impressions from TED talk, lack of communication.(25:55) Changed mindset to future self transformed life.(30:05) Creating Catalyst Academy to humanize leadership.(33:36) First q12 survey question: know job expectations.(43:11) Performance, development, and relationship meetings for coaching.(46:11) Leaders connect employee purpose to work productivity.(52:44) LinkedIn dominates professional networking with nearly 1 billion users, Microsoft acquisition signifies shift to digital.(55:35) Stay active on LinkedIn to build presence.Links and Resources:Michael Clegg - Leadership-Squared - Keynote Speaker Q Works Performance Group | Executive SearchMichael B. Clegg | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we dive into the influence process and discover effective communication strategies with expert guest Clint Greenleaf. We explore key elements like timing, authentic listening, and understanding people's long-term goals to build trust and navigate business interactions successfully. From selling a company to connecting with a core audience, we uncover the profound impact of tailored communication across various mediums. Join me in learning how to enhance our influence, build lasting relationships, and achieve our business goals.Timestamps: (00:00) Introducing Clint Greenleaf.(04:01) CEO admits to mistakes, seeks to change.(07:09) Focus on creating opportunities through clear communication.(09:40) Requesting extra time, lack of attention, security.(14:57) Planning and foresight lead to better outcomes.(16:11) Impact of harsh language on leadership style.(22:06) Company sold, everyone keeps jobs, no layoffs.(25:38) Convincing with empathy and understanding, not force.(28:23) Timing key: Executives hear, change decision.(29:53) New employee seeks long-term purpose and impact.(33:14) Trick you into coming back, communication business, great communicator.(38:06) Doctor Robert Whitfield emphasizes passion with purpose.(40:56) Identify core audience, tailor content to them.(45:45) Learn about customized programs for strategic communication.(46:36) Expressing gratitude and well wishes for future.Links and Resources:Clint Greenleaf | LinkedIn https://www.clintgreenleaf.com/https://www.contentcapital.com/Sponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we are thrilled to explore the importance of recognizing one's unique value in professional settings with our guest, Sara Downing. We delve into conquering imposter syndrome, seeking mentorship, and transitioning into leadership roles. Together, we uncover practical strategies for effective communication, building a personal brand, and contributing meaningfully in workplace interactions. Join me in discovering how to harness your potential and thrive in your career, gaining invaluable tips and inspiration along the way.Timestamps: (00:00) Introducing Sara Downing(05:38) Listen, ask, understand, find confidence, speak value.(11:43) Prepare before speaking, especially as a woman.(17:59) Career coach helps with imposter syndrome fear.(24:23) CEOs face loneliness, need to be careful.(30:59) Experienced professional learning from younger generations.(38:01) Nurturing curiosity in parenting with patience.(42:21) Maintain genuine, helpful reputation in business.(47:23) Be relatable, share stories, and be helpful.(50:58) Simplify jargon, use plain language, allow Q&A.(56:01) Active listening, honesty, and collaboration breed learning.(01:03:00) Learn about customized engagement for leadership development.Links and Resources:Sara (Creech) Downing, FSMPS, CPSM | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we dive into the essential art of managing difficult conversations with leadership coach and author Ed Evarts. We explore his groundbreaking book "The Bravery Trick" and uncover key strategies for embracing bravery moments, preparing for tough dialogues, and fostering an environment where open communication thrives. From handling apprehension to practicing empathy, we reveal invaluable techniques to enhance our interactions, build stronger relationships, and achieve successful outcomes. Join me in unlocking the secrets to courageous communication in both professional and personal settings in this insightful episode.Timestamps: (00:00) Bravery at work is saying tough things.(06:05) Overcoming fear of difficult professional conversations enthusiastically.(11:08) Offering recommendations, understanding life's battles.(20:31) Ways to practice speaking effectively and confidentially.(27:13) Focus on future actions for better outcomes.(31:53) Encourage self-reflection and future-focused conversation.(35:43) HR professional emphasizes adaptability and mindfulness in communication.(40:17) Choosing future, timing, and venue for conversation.(48:15) Appreciate feedback, accountability is key for growth.(51:57) 96% missed bravery opportunities, training could help.(59:27) Ed emphasizes building a consistent, feedback-driven culture.(01:00:45) Learn about the International Association of Interviewers.Links and Resources:Ed Evarts | LinkedInHome - Excellius Leadership Development Be Brave at Work | Podcast on Spotify The Bravery Trick - Excellius Leadership DevelopmentSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we explore the transformative power of positive communication with Dr. Julien Mirivel. We dive into techniques for reenergizing teams after set-backs, enhancing listening skills through physical behavior, and using open-ended questions to foster deeper connections. From practical tips to impactful strategies, we uncover how communication can shape identities and performance in the workplace. Join us as we reveal the keys to strengthening leadership and improving interactions in both personal and professional settings.Timestamps: (00:00) Introducing Dr. Julien Mirivel(10:06) Effective communication vital for leadership, daily interactions.(15:50) Positive leadership requires connecting and engaging with people.(20:28) Team's impressive performance thanks to leader's influence.(26:40) Start meetings with open-ended, curious questions.(31:37) Intentional shift in questioning leads to curiosity.(34:25) Ask employee for strengths and areas to improve.(38:23) Carefully building trust through sincere compliments summary.(48:35) Addressing personal and work issues through disclosure.(51:20) Dealing with communication issues and problem-solving strategies.(55:05) Leadership support through instrumental, emotional, esteem support.(01:05:02) Communication shapes who we become, important insights.(01:05:59) Check out humantell.com, certifiedinterviewer.com, inquasive.com.Links and Resources:Julien Mirivel | LinkedInHome | mirivel (julienmirivel.com) - Positive Communication for LeadersSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we sit down with Ben Sands to discuss the foundational principles of aligning actions with beliefs. We uncover the importance of starting with "what" and "how," the impact of values on decision-making, and strategies to minimize regret and frustration in leadership. From defining clear expectations to fostering accountability, we reveal actionable steps to create a harmonious and high-performing organization. Join us as we unpack this episode's secrets to effective leadership and value-driven alignment.Timestamps:(00:00) Introducing Ben Sands(07:23) Appreciate nontraditional approach, valuable lessons for work.(14:41) Appreciate your initiative, risk vs regret.(18:44) Leader's critical role is making consistently good decisions.(26:14) Creating environment for honesty, aligning values-behavior.(28:54) Values define us and guide our actions.(36:40) Spouses define family values for children's behavior.(39:06) Finding parallels between coaching youth and executives.(46:07) Improving commitment by scheduling commitments in calendar.(50:04) Discussion on accountability, actions, and working philosophy.(55:27) Importance of personal why in strategy execution.Links and Resources:Ben Sands | LinkedInLeadership Development and Executive Coaching | Sands LeadershipSands ValuesSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we delve into the critical communication techniques essential for crisis negotiations with expert guest Jonathan Pultz. We explore the importance of staying calm, practicing patience, and understanding diverse needs to achieve positive outcomes in high-stress situations. From law enforcement to everyday business scenarios, we uncover valuable strategies that enhance communication, build trust, and foster mutual respect. Join me in uncovering these powerful techniques that can transform your personal and professional interactions.Timestamps: (00:00) Introducing Jonathan Pultz(09:15) Addressing spontaneous decisions and their consequences.(12:07) Crisis situations involve instrumental or expressive needs.(18:01) Unity in conflict resolution leads to success.(25:58) Interview and negotiation preparation is crucial. Maintain awareness.(31:50) Others' ill-timed decisions interrupt your schedule.(33:45) Rushing in crisis leads to resentment, problems.(38:33) Athletes use routines to calm their minds.(44:48) Limited info leads to false assumptions and expectations.(50:09) Reader applies book lessons to business and family.(54:39) Framework provides rational approach to navigating challenges.(58:54) Take charge, get real information, and communicate.(01:05:46) Earn a certification and improve your career.Links and Resources:Jonathan Pultz | LinkedIn  Negotiating Like Lives Are on the Line: The Essentials of Crisis Negotiation for Use in Everyday SituationsSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we immerse ourselves in the world of investigative interviewing and the critical nuances of building rapport and gathering evidence with James Harris. From a firm handshake to the strategic use of evidence, we dissect the elements that shape successful investigations and conversations. By listening in, we uncover the key principles of empathy, ethical questioning, and the investigative mindset that can transform how we approach conversations and interviews. Join us in discovering the art of communication that transcends boundaries and fosters understanding in every interaction.Timestamps: (00:00) Introducing James Harris.(05:09) "Professional curiosity and ABCs of investigation"(14:07) Professional curiosity fosters active, open-minded listening.(18:03) Wide range of questioning impacts communication significantly.(25:41) Encourage story-telling and avoid leading questions.(29:56) Cost benefit analysis of telling the truth.(35:36) Interviews are recorded, but biases may exist.(40:59) Seeking admissions with strong evidence during interviews.(47:35) Active listening builds rapport and trust quickly.(49:09) Shaking hands as a form of interaction.(57:11) Investigating from an omniscient perspective, overcoming initial resistance.(58:50) Strict laws protect vulnerable witnesses during interviews.(01:07:21) Visit certifiedinterviewer.com for training and resources.Links and Resources:James Harris | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we explore the critical role confidence plays in successful negotiations with expert guest Mike Inman. We discuss the importance of having a backup plan, conducting thorough research, and adapting to different negotiation strategies. From business deals to everyday interactions, we uncover valuable insights that can maximize our negotiation skills and build stronger relationships. Join us in discovering how to harness these tools for more confident and effective negotiations in both our personal and professional lives in this enlightening episode.Timestamps: (00:00) Introducing Mike Inman.(06:49) Negotiating value in deals, emphasizing top service.(13:57) Comp plans based on margin drive sales.(20:22) Understanding, applying, and being authentic with tools.(23:18) Differentiate by talking differently, not bragging.(27:48) Discussing buyer and seller perspectives in negotiations.(34:04) Negotiators' self-image impacts the process outcome.(40:51) Bob Nelson gives persuasive speech, mentions 6 Sigma.(44:52) Respect in leadership resonated with ex-baseball player.(49:28) Tense exchange leads to strategic marketing threat.(54:03) Confidence is key in negotiation for success.(01:02:09) Learn about the International Association of Interviewers.Links and Resources:Mike Inman | LinkedInBusiness Negotiation Training: 5 Star Endorsed, Immediate ROISponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we sit down with Al Jones, a seasoned vice president of sales, to delve deep into the art of leadership and mastering sales techniques in today's challenging environments. We explore the crucial role of personal improvement, effective rejection handling, and the necessity of leading by example to inspire and elevate sales teams. From personal anecdotes about fostering potential in new hires to discussing the importance of resilience in the face of refusal, we uncover practical strategies that ensure long-lasting success in sales and leadership. Join us as we reveal the keys to becoming not just a successful salesperson but a remarkable leader.Timestamps: (00:00) Introducing Al Jones.(07:01) Motivate others by connecting with their values.(12:30) Sales leadership faces challenge in motivating execution.(20:55) Leading by example, sharing life and work.(26:02) Some feel unimportant, fear failure, lack motivation.(27:49) Sales leadership is about resilience and action.(32:22) Learning from rejection leads to future success.(40:00) Challenges in transitioning sales to new products.(47:05) Recognize goals, competition, and potential in sales.(48:45) Son shows natural athletic talent during wrestling.(55:35) Wishing to remember and apply what's learned.(01:04:00) Learn about upcoming events and training programs.(01:05:04) Seeking feedback for show and expressing gratitude.Links and Resources:Albert Jones | LinkedIn Sponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we are joined by David Dye to dissect the nuances of resolving workplace conflicts through strategic communication. We delve into the importance of fostering understanding and empathy, and the role of effective questioning in steering conversations towards constructive outcomes. Drawing from David's extensive research and his upcoming book, we uncover powerful phrases and approaches that anyone can employ to navigate and mitigate conflict in professional settings. Join us in mastering the art of dialogue to transform tension into collaboration and enhancing workplace dynamics.Timestamps: (00:00) Introducing David Dye, conflict resolution, expert advice, tangible workplace strategies.(08:50) Trends in workplace challenges for managers.(16:09) Face difficult tasks head-on for personal growth.(21:43) Examples of connecting phrases and expert insights.(22:55) Clarify common objectives for workplace conflict resolution.(30:52) Choose clarity and commitment for successful communication.(37:21) Understanding system flaws and the importance of communication.(43:06) Validating and respecting others' work and boundaries.(44:37) Deep commitment to team success, project goals.(53:39) Chapter 7: Say Goodbye, knowing when to quit.(57:00) Understanding perspectives and questioning for clarity.(01:03:05) Book available in multiple formats, free resources.(01:08:36) Best online training in facial recognition and interviewing.Links and Resources:Karin Hurt and David Dye - Leadership Development ProgramsLeadership without Losing Your Soul Podcast - Let's Grow LeadersDavid Dye | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we join forces with leadership expert Scott Wozniak to dissect the crucial elements of building effective leadership teams and enhancing customer experiences. We delve into the significance of collaboration, setting clear expectations, and the art of providing impactful feedback that fosters growth and excellence. From personal anecdotes at Chick-fil-A to practical strategies for daily business operations, we uncover actionable insights that lead to sustained excellence and team cohesion. Join us as we explore these pivotal themes, equipping you with the tools to transform your own team dynamics and leadership approaches in this episode.Timestamps: (00:00) Introducing CEO and author, Scott Wozniak.(06:25) Strategies for gardening and relationship management.(15:20) Using scale as motivation towards healthier choices.(18:02) Eliminating those who don't belong, self-selecting.(21:43) Accountability earns respect in relationships, tough conversations necessary.(30:16) Chick-fil-A employees are beloved and sought-after.(34:28) Unsatisfied with wealth, always seeking more.(41:02) Work culture: hiding work vs. teamwork dynamics(43:57) Varied experiences in track and field competitions.(51:41) Scott's book emphasizes the importance of culture and relationships.(54:27) Leverage customer insights for exponential business growth.Links and Resources:Home - Swoz ConsultingAmazon.com: Make Your Brand LegendaryScott Wozniak | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In today’s episode, we join forces with Brazilian Jiu-Jitsu black belt Pedro Bisalgia to tackle the complex issue of bullying and the transformative power of martial arts. We delve into Pedro's inspiring journey from being bullied to empowering others, and how Jiu-Jitsu fosters self-confidence, humility, and resilience in children facing adversities. As we exchange stories and strategies, we uncover practical tools for guiding both bullies and victims toward positive behavioral change and personal growth. Tune in to discover how we can shape a more compassionate and assertive community through the disciplined teachings of Jiu-Jitsu.Timestamps: (00:00) Introducing Pedro Bisalgia.(09:41) Jiu-jitsu as a tool against bullying.(14:54) Teaching music and jiu-jitsu share similarities.(17:22) Family bonds through jiu-jitsu, counters bullying.(26:23) Students are asked to monitor and help.(29:45) Jiu-jitsu teaches self-defense, confidence, and empathy.(33:21) Gaining confidence through familiarity with stressful situations.(40:40) Experienced martial artists are calm and unassuming.(47:10) Reward good behavior, but punish when necessary.(48:51) Support and caring build confidence in people.(58:16) Words influence kids' behavior and self-perception.(01:00:08) Jiu jitsu is for everybody, overcome fear.(01:06:11) Developing well-rounded individuals through martial arts practice.(01:10:41) Pedro's impactful conversation on bullying prevention.Links and Resources:E-BOOK - NEITHER HEAD DOWN, NOR NOSE UP | HorizontEscola de Jiu Jitsu | Horizont Jiu Jitsu | Rio de JaneiroPedro Buarque Bisaglia | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we welcome the inspiring Lindsey Braciale, an advocate and trailblazer in the employment of individuals with disabilities. We examine the significant advantages and untapped potential that hiring disabled employees brings to the workforce while tackling the barriers they face. Through Lindsey's innovative approaches at Advocations and discussions on the "dignity of risk," we unveil strategies that empower both companies and disabled individuals to flourish. Join us in embracing the diversity of talent and rethinking inclusivity for a more dynamic and humane workplace.Timestamps: (00:00) Introducing Lindsey Braciale(09:05) Design for all, consider unintentional exclusions.(11:08) Adapting jobs to be more flexible and accommodating.(17:49) Ensuring information for the check-in process eases discomfort.(22:40) Autism employees thrive with tailored support programs.(28:02) Utilize visual cues for effective communication.(36:37) Seeking entry points, leveraging connections for success.(41:02) Supporting disabled individuals, empowering caregivers, and independence.(46:24) People with disabilities lack workplace persona options.(51:03) Embracing communication challenges, learning from others daily.(54:13) Annual focus on retention, growth, and adaptability.(01:00:35) Gratitude for sharing insights on workforce reintegration.Links and Resources:Lindsey (Haaser) Braciale | LinkedInAdvocationsSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In today's episode, we welcome Graham Bodie to dissect the complex world of effective listening and communication. We dive into the myths and realities of nonverbal cues and how to navigate the vast landscape of listening intelligence at both individual and organizational levels. By mixing personal anecdotes with rigorous studies, Bodie unearths actionable strategies to enhance one's ability to listen, connect, and advise with empathy and precision.Timestamps: (00:00) Introduction to listening intelligence and Graham Bodie.(05:40) Understanding and adapting to diverse listening habits.(13:35) Listening intelligence involves adapting to conversational partners.(17:15) Understanding situational leadership and listening for effectiveness.(27:13) Encourage problem analysis for effective advice giving.(32:27) Understanding others without imagining their experience directly.(37:14) Carefully validate perspectives without fully agreeing.(41:42) Identify and address listening barriers for improvement.(48:04) Cooperative principle: sharing relevant information in conversations.(54:10) Nonverbal behaviors are hypotheses, not universal predictors.(01:04:05) Website focuses on civil discourse in politics.(01:08:45) Visit InQuasive.com for customized education and sessions, and check out The Disciplined Listening Method.Links and Resources:Graham Bodie on LinkedIn: www.linkedin.com/in/graham-bodieOfficial Website of Graham D. Bodie, Ph.D.: grahambodie.comLearn more about the Listen First Project: listenfirstproject.orgDiscover the National Week of Conversation 2023: nationalweekofconversation.orgSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In today's episode, we're joined by Chuck Bamford, who sheds light on the art of crafting and implementing business strategies that resonate across all levels of an organization. We discuss the power of equitable rewards, the symbiotic nature of culture and strategy, and the necessity of clear, role-specific communication for achieving alignment and success. Discover actionable strategies and practical insights that are crucial for outperforming competitors and delivering exceptional customer service. Tune in to transform your business approach and strengthen the foundations of your company's strategy.Timestamps: (05:25) 92% can't articulate organization strategy, communication is crucial.(10:39) Stay off radar, adhere to strategy, big picture.(18:09) Identify competitive advantages for a new restaurant.(22:52) Consistency, even when poor, can be beneficial.(29:21) Exxon and other companies can't compete.(31:45) Implementing strategy through targeted organizational activities.(40:57) Focus on competitive advantages, not everything else.(47:33) Appreciative of your input, organization improved drastically.(50:46) Encouraging communication and strategy alignment for success.(55:40) Book "American Icon" details Ford Motor's turnaround.(59:59) A unique strategy attracts and retains customers.Links and Resources:Chuck Bamford, Ph.D. | LinkedInhttps://www.bamfordassociates.com/Amazon.com: The Strategy Mindset 2.0: A Practical Guide To The Design and Implementation of StrategySponsor LinksInQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In today's episode, we talk with Bill Scheidt, who shares the transformative power of West African drumming in fostering effective communication and leadership. We delve into the symbiosis of music and interaction, uncovering the essential art of listening to comprehend rather than respond, and the profound benefits of reciprocal respect in educational environments. As we explore these rhythmic insights, we discover practical tools that can amplify our ability to connect, empathize, and lead in any scenario. Join us as we tap into the rhythm of powerful communication and leadership lessons in this dynamic episode.Timestamps: (00:00) Introducing Bill Scheidt(10:24) First time seeing African drumming in Africa.(13:58) Teaching English revealed important, overlooked communication skills.(18:20) Students show great respect for teachers in Africa.(25:26) Eye contact meaning varies across cultures.(32:20) Understanding harmony, technical ability, communication, mindfulness training.(34:22) Mamady Keita, legendary musician, lived life musically.(39:42) Using music to teach leadership to executives.(45:17) Shift from thinking to playing to listening.(49:44) Music accelerates learning through mindful engagement.(59:03) Playing music has significant physical health benefits.Links and Resources:Drumming Icebreakers and Virtual Team Building Activities I Sewa Beats (sewabeatsusa.com)Bill Scheidt | LinkedInSponsor LinksInQuasive: https://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we engage with the insightful Mohamed Massaquoi on the gradual evolution of change, especially as it pertains to the AI revolution and organizational dynamics. We dissect the essence of strategic alignment, the value of psychological contracts, and the subtle art of influential leadership. Drawing from Massaquoi's diverse background in professional sports and industrial-organizational psychology, we uncover actionable strategies that foster trust and optimize performance in any team setting. Timestamps: (00:00) Introduction to Mohamed Massaquoi(07:08) Adapt and prepare for uncertain changes confidently.(16:26) Understanding a job's role, consistency, and goal alignment.(21:20) Losing a hand brings emotional, and physical challenges.(23:12) Post-sports career, acquiring education for credibility.(31:03) Motivation shouldn't rely on short-term rewards.(37:27) Employees contribute diverse skills to solve international problems.(41:59) Fostering trust, accountability, and improvement in organizations.(45:22) Tact and communication are essential for understanding.(53:11) Encourage autonomy, provide guidance, and offer feedback.(55:43) Clarity and vision lead to forward movement.Links and Resources:VESSOL (thevessol.com)(1) Mohamed "Mo" Massaquoi | LinkedInSponsor LinksHumintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we sit down with Carlos Salum, a leadership performance strategist, mental toughness coach, and author of The Glass is Full and a Half. Salum discusses his journey from growing up under a military regime in Argentina to coaching world-champion tennis players and executives globally. He shares insights on performing under pressure, designing breakthrough moments, and the significance of managing energy over time for peak performance. You do not want to miss Salum’s approach to overcoming obstacles and achieving success through disciplined listening, self-awareness, and creative thinking.Timestamps: (00:18) Unveiling Carlos Salum: From Military Regime to Coaching Champions(03:21) Diving Deep into Mental Toughness with Carlos Saloom(04:23) Mastering Self-Talk for Peak Performance(11:08) The Power of Posture and Positive Self-Talk in Sports and Life(16:26) Navigating Mistakes and Recovering for Success(24:38) Breaking Through: Strategies for Overcoming Low Points(30:03) Asking for Help and the Importance of Curiosity(35:38) The Significance of Intrapersonal Communication for Breakthroughs(37:37) Unlocking Focus and Enjoyment in Habit Development(38:10) Tracking Ideal Performance: Physical and Emotional Factors(40:11) The Power of Managing Energy Over Time(41:25) Exploring Efficiency vs. Empathy in Communication(42:24) The Essence of Managing Energy for Peak Performance(51:26) The Journey of an Immigrant: From Argentina to Peak Performance Expert(59:17) Applying Mental Toughness in High-Pressure Environments(01:03:57) Closing Thoughts: The Importance of Clarity and Energy ManagementLinks and Resources:Salum International ResourcesCarlos Salum | LinkedInThe Glass is Full and a Half: How to Design Your Breakthrough, Lead with Your Inspiring Vision and Build Your Powerful LegacySponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we speak with George Kohlrieser, delving deep into the psychology of leadership and negotiation. We discover the transformative power of becoming a 'hostage-free' thinker, fostering psychological safety, and building emotional bonds both in personal and professional realms. Through George's profound teachings on secure base leadership and handling emotional triggers, we unearth critical strategies that empower us to inspire change and manage conflict effectively. Join us in this episode as we unlock the keys to emotional intelligence and the art of negotiation, driving toward personal empowerment and leadership excellence.Timestamps: (00:00) Introduction to George Kohlrieser(07:29) Staying calm under stress.(12:38) Perception shapes reality, focus on positivity.(15:46) Investigator helps leaders understand their personal history.(25:42) Understanding society, leaders and their past experiences.(26:59) Bonding with those we disagree with is crucial.(36:02) Secure base leaders find and provide safety.(41:16) Leadership is about personal growth and understanding.(42:15) Emotional intelligence connects to leadership and decision-making.(48:10) Adopted twice, early trauma affects leadership abilities.(57:24) Communicate nonjudgmental attitude, ask open questions patiently.(01:00:40) Engage in bonding behavior, avoid command.Links and Resources:George Kohlrieser Home - George KohlrieserBooks - George KohlrieserGeorge Kohlrieser (imd.org)(1) George Kohlrieser | LinkedInSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we sit down with the esteemed Gail Davis, a connoisseur of effective communication and meaningful relationship-building in the realm of public speaking. Together, we peeled back the layers of audience engagement, from the importance of adaptability in speakers to the subtle yet powerful art of reading and responding to an audience's nonverbal cues. Gail imparted knowledge crucial for anyone looking to hone their speaking skills, emphasizing that a true connection with the audience is rooted in authenticity and active listening. Tune in as we unlock strategies to not only capture your audience's attention but to also leave a lasting impression that resonates beyond the stage.Timestamps: (00:00) Gail's expertise in speaker partnerships and insights.(04:49) Effective speakers listen and are available when needed.(08:47) Pre-event calls are crucial for success.(11:55) Importance of language and body language in communication.(14:47) Prioritizing client feedback for speaker improvement.(19:32) Ensure setup doesn't affect the speaker.(23:10) Control storytelling to avoid repetition.(25:50) Negotiating to change the client's speaker choice.(28:57) Careful, strategic approach to finding the perfect match.(33:16) Acknowledge staff input for business growth and success.(36:35) Effective communication leads to successful commitments and expectations.(40:18) Booking priority based on history and relevance.(44:35) Magic of fresh, current and best content.(46:05) Acknowledge audience cues for effective communication.(49:09) Monitoring audience engagement and response to speaker.(55:19) GDA Speakers humanizes and markets speakers effectively.(58:36) Learn about educational opportunities, networking, and more.Links and Resources:Professional Keynote Speakers Bureau | GDA SpeakersX. It’s what’s happening / X (twitter.com)GDA Speakers: Overview | LinkedInGail (Privett) Davis | LinkedInSponsor Links Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we sit down with the renowned Joe Navarro. We decipher the subtle nuances of nonverbal communication and the essence of becoming an exceptional individual. Joe imparts his invaluable expertise on the mastery of observation, the art of prosocial behavior, and the critical nature of psychological comfort. We encounter crucial strategies for de-escalation and the importance of not jumping to conclusions about someone's honesty based solely on their behavior. Dive into this episode to equip yourself with the ability to read the world more wisely and forge deeper connections in every aspect of your life.Timestamps: (00:00) Joe Navarro, author of the bestseller, Be Exceptional, offers insights.(08:49) Observing poker players' body language for tells.(14:54) Exploring animal behavior in response to threats.(20:34) Observe, assess, and trust your instincts always.(28:40) Recognize emotions' priority in observing and assessing.(30:09) The Emotional brain reacts quickly, overpowering logical thinking.(39:58) Executives misled by myths, seeking to update.(43:55) Understanding and using body language effectively.(50:56) A comprehensive guide to body language behaviors.(53:42) Mastery, self-control, and observation are key to exceptional success.(59:39)  Express appreciation, promote self-paced online training.Links and Resources:Joe Navarro, world-leading expert on body language (jnforensics.com)Books | Joe Navarro Body Language Expert (jnforensics.com)ONLINE COURSE | JOE NAVARRO (jnforensics.com)Joe Navarro | LinkedInSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, I had the pleasure of delving into the intricate art of crisis negotiation communication techniques with expert guest Scott Tillema. We explored the profound impact of nonverbal cues, attentive listening, and understanding human behavior in high-stakes situations. From hostage negotiations to everyday business conversations, we uncovered invaluable insights that can be applied to enhance our communication, build trust, and achieve favorable outcomes. Join me in unlocking the secrets to effective communication and negotiation in both personal and professional relationships in this compelling episode.Timestamps: (00:00) Understanding emotions and communication in personal crises.(07:05) Being aware of pressure and self-awareness.(15:41) Challenge fairness, question acceptability, explore empathy's impact.(19:50) Seeking validation and recognition for personal achievements.(25:55) Hope for space travel and mutual respect.(30:56) Ensuring sobriety before signing a legal document.(35:15) Teaching FBI classes, emphasizing active listening importance.(38:39) Intensely listening for hidden, unsolicited value.(43:50) Visual vs. auditory impact on communication skills.(49:47) Recognizing emotional vulnerability to foster effective communication.(57:56) Person finds joy in messing with mind-reading.(01:00:57) Recognize manipulation, create safety, speak in plurals.Links and Resources:Scott Tillema | Negotiation training & Keynote speaker | United StatesScott Tillema | LinkedInHome | Negotiations CollectiveSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we dive deep into the world of observation and elicitation techniques with former FBI agent Jack Schafer. Through our conversation, we uncover a wealth of invaluable insights into building trust, reading nonverbal signals, and using psychology to elicit information. Schafer's expertise offers a unique perspective on how these techniques can be applied in everyday interactions, relationships, and even investigative work. If you're looking to enhance your communication skills, build better relationships, and gain an intimate understanding of human behavior, this episode is a must-listen.Timestamps: (00:00) Techniques for better understanding and communication explained.(05:17) Tilting head communicates trust and friendliness.(10:58) Struggle with awkwardness, find humor in it.(16:20) Intentional actions create opportunities for conversation.(22:15) Promoting authenticity in behavior for increased productivity.(31:31) Develop rapport to increase confession probability in interviews.(37:16) Direct flattery doesn't always work. Shields up!(41:35) Create an environment to encourage open conversation. Elicitation.(48:20) Empower conversation, add presumptive statements, keep composure.(50:55) Demonstrated techniques to extract Social Security numbers.(55:40) Doctor surprised by accessing machine, shares information.(01:00:56) Developing trust creates rewarding long-term relationships.(01:05:55) Visit certifiedinterviewer.com and inquasive.com for more.Links and Resources:The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People OverThe Truth Detector: An Ex-FBI Agent's Guide for Getting People to Reveal the Truth (The Like Switch Series)Jack Schafer | LinkedInLet Their Words Do the Talking | Psychology TodaySponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we dive deep into the critical topic of protecting our children in the digital age with Detective Rich Wistocki. We’ll explore the red flags parents need to watch for, common mistakes to avoid, and tools and strategies to ensure our kids' safety online. From recognizing risky online behaviors to practical monitoring and communication techniques, this conversation is a must-listen for any parent or guardian. Join us as we uncover actionable insights to keep our children safe and secure in today's interconnected world.Timestamps: (00:00) Tips for open communication to keep kids safe.(05:42) Gratitude for presence, focus on child safety.(12:30) Parents must educate and monitor children online.(19:43) Adults must not interact with underage social media users.(23:27) Choose Android or Bark Phone for children.(28:21) Balancing monitoring and independence in parenting.(33:50) Beware of moving to private chat platforms.(40:28) Social network abuse reporting and legal process.(46:13) Discussing difficult events with children is crucial.(52:16) ICAC detectives trained to find online predators.(58:06) Moms can sense their kids' emotions.(01:03:51) How can we keep kids safe?Links and Resources:BeSure Consulting: Training for Law Enforcement, Parents, and Children Rich Wistocki | LinkedInDownload PDF Brochure Sponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we speak with Jeff Dudan, a visionary entrepreneur whose leadership principles have propelled multiple successful organizations and sports teams. Jeff emphasizes the transformative power of hands-on human involvement, the strategic importance of skilled partnerships, and the essentiality of professional management in building high-performing teams. From fostering an intentional culture and resolving conflicts to the role of emotional intelligence in leadership, Jeff provides practical guidance for anyone looking to create champion organizations and sports teams. Tune in to this episode to unlock the wisdom that can elevate your leadership and team-building skills to new heights.Timestamps: (00:00) Recognizing expertise, discussing impact as CEO.(07:08) Pride in franchise's impact on employees, community.(15:22) Passionate about franchise business and wealth creation.(20:49) Create questions, stay curious, communicate effectively.(27:13) Hire creatives for a more valuable workforce.(32:42) NFL franchise CFO, experienced in finance.(35:50) Skills and partnerships are key to success.(42:08) Scaling a business: vision, people, resources.(47:51) Developed coaching methodology for youth teams success.(53:01) Install season plans, make personnel adjustments, coach autonomy.(58:50) Prioritize high values, positively impact kids' lives.(01:03:16) Tense football game ends with clever play.(01:07:18) Interaction with former players during a game.(01:14:56) Intentional, consistent culture for healthy conflict resolution.(01:22:48) Appreciation for leadership and valuable quotes shared.Links and Resources:Homefront Brands - Homefront BrandsJeff Dudan – Brand builder. Business coach.Dudan GroupJeff Dudan | LinkedInOn The HomeFront - Homefront BrandsSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we dive into the power of storytelling and the value of multiple perspectives in leadership. As we unpack the leadership lessons from YPO Global Chairman, Raymond Watt, we discover the importance of empathy, vulnerability, and open communication. We learn how embracing complexity and understanding diverse stories can connect us and lead to personal growth. If you're looking to enhance your leadership skills and embrace personal growth, this episode offers valuable lessons and practical advice from a global thought leader.Timestamps: (00:00) Explore education and networking opportunities online.(06:29) Learning and growth through connection and change.(14:28) Trust comes from vulnerability and common experiences.(19:27) Encourage listening, universal human experience, common connection.(22:48) Supporting Abby emotionally through her business struggles.(28:21) Misunderstood empathy, quick solutions are not enough.(32:24) Pushing boundaries to be authentic and vulnerable.(40:14) Recognize triggers, embrace vulnerability, and communicate openly.(44:18) Desire for understanding and control in life.(50:25) Board meeting outcome was good, but a member felt bullied.(57:27) Assess, support, listen, adjust for bank manager loan.(01:02:35) YPO facilitates personal growth and success.Links and Resources:www.ypo.org Raymond Watt | LinkedInSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, our guest Loren Greiff, shares invaluable insights for excelling in job interviews as a candidate. From the importance of genuine relationship-building to beating hiring algorithms, Loren's expertise provides a comprehensive guide for navigating the interview process with confidence and authenticity. Discover actionable strategies for showcasing your skills, developing communication agility, and standing out in a competitive job market. If you're seeking to enhance your interview performance and secure the next step in your career, this episode is packed with valuable advice that you won't want to miss.Timestamps: (00:00) Introducing Loren Greiff.(04:26) Candidate excitement backfires, leads to reprimand.(08:45) Hiring manager's role and candidate's responsibility emphasized.(10:41) Encourage hiring managers to clarify job impact.(15:42) Sequencing effect: Beginning, middle dip, end.(17:25) Importance of impact, metrics, vocal tonalities, soft skills.(22:17) Focus on clear, succinct, value-driven communication.(26:07) Update resume and LinkedIn to generate interest.(27:37) "Show me, you know me" technique for connections.(33:49) Visited an executive, discussed Corvette, office tactics.(35:54) Job hunting requires visibility and confidence.(40:41) Balancing the effort and reward for change.(44:34) Impeccable timing led to former client's struggle.(47:15) Career transition to mission-based role.(48:55) Networking, content, and defeating hiring algorithms.(54:29) Empowerment to learn and grow in a career.(56:24) Sharing numerous ideas, strategies, and insights.Links and Resources:linkedin.com/in/lorengreiffportfoliorocket.comCareer Blast In A Half (Podcast)[email protected] Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, Allison O'Brien and Michael Reddington delve into the transformative power of effective listening and self-awareness in communication. From understanding different filters of listening to navigating high-stakes decision-making, we unearth invaluable insights for personal and professional growth. Through practical strategies and real-life examples, we illuminate the path to fostering genuine connections, achieving intended outcomes, and amplifying leadership impact. Join us in this episode to unlock the keys to enhancing your communication skills and elevating your leadership potential.Timestamps: (00:00) Allison O'Brien discusses improving listening and communication.(07:09) Corporate communication trainer specializing in listening intelligence.(11:57) Research shows 4 main listening habits.(17:18) Listening intelligence: self-awareness of conversation dynamics.(21:54) Effective listening leads to powerful problem-solving collaboration.(31:23) Listen intently, be open-minded, and value diverse perspectives.(35:56) Be aware of how you're perceived by others.(43:16) Speaking without listening leads to ineffective solutions.(48:37) Importance of listening for successful people.(53:26) Engage people in the why, improve performance.(56:07) Start with assessment, be present, avoid distractions.(01:01:29) Explore emotional intelligence resources, certified interviewer opportunities.Links and Resources:[email protected]/in/allison-o-brien1ECHO LISTENING PROFILE - ECHO Listening Intelligence | Denver & Boulder COSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, Michael Reddington and guest Wayne Hoover deliver powerful insights on the unexpected paths that lead to uncovering truth. From the art of empathetic interviewing to the impact of coaching and teaching, their conversation digs deep into the human connection and its pivotal role in successful interviews and interrogations. Gain valuable perspective on the importance of empathy, honesty, and strategy in communication, along with the profound impact of understanding and genuine connection. Join us as we unravel the secrets to building meaningful rapport and navigating difficult conversations with integrity and skill.Timestamps: (00:00) Introducing Wayne Hoover(06:56) Impact of Certified Forensic Interviewer designation in interactions.(16:07) Most people make regrettable choices based on circumstances.(18:47) Emotions cloud judgment when parenting teenagers.(26:13) What was the most important college class?(28:18) Understanding theater helps with empathy and connection.(37:34) Teaching vs. interviewing, resonating with an audience.(39:38) Listening, tone, and eye contact are crucial.(46:31) Encouraging critical thinking in teaching and coaching.(52:08) Learning coaching skills translates to helping others.(57:27) Unexpected connections lead to life-changing moments.(01:02:01) Uses technique to elicit truthful responses effectively.(01:06:49) Challenging moment leading committee with argumentative individuals.(01:10:24) Expressing gratitude, sharing insights, and the importance of rapport.Links and Resources:Home - Wicklander-Zulawski (w-z.com)Home (certifiedinterviewer.com)Wayne Hoover CFI | [email protected] Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media