🎙This week on Conflict Managed we welcome Nellie Wartoft. Join us as we discuss: 🐅Communication that works 🐅Uniting to drive change 🐅Two-way feedback loops 🐘Naming the elephant in the room 🐅Personalized communication at work 🐅Unhelpful generational stereotypes Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Nellie Wartoft, CEO and founder of Tigerhall since 2019, aims to overhaul how large enterprises approach driving change, transformation and knowledge sharing. With expertise from leading Sales & Marketing at Michael Page, she recognized the clash between traditional communication and modern content consumption, inspiring Tigerhall’s creation. Under her leadership, Tigerhall gained global recognition, attracting Fortune 500 firms and securing over $10 million in venture capital. Tigerhall operates in 32 countries and 12 markets, facilitating organizational engagement that drives buy-in and support for change and transformation initiatives. Nellie’s entrepreneurial prowess earned her acclaim, including recognition on the 2021 Gen T list of Leaders of Tomorrow. Additionally, she’s a Swedish National Champion in skeet shooting and contributes to industry development on boards like the Swedish Chamber of Commerce Singapore. Driven by innovation and a global outlook, Nellie continues to lead Tigerhall in transformative change, solidifying her legacy as a visionary in technology and business. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed we welcome Blake Stoker, owner of Blake’s at Southern Milling. Join us as we discuss: 👨‍🍳Growing with your business 👨‍🍳Developing trust 👨‍🍳Learning through experiences and out of necessity 👨‍🍳Conflict management: skills to be learned and developed 👨‍🍳We cannot control other’s happiness 👨‍🍳Working towards a common goal 👨‍🍳Focusing on long-term solutions for healthy work environments instead of gimmicks Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Blake Stoker is the owner of Blake’s at Southern Milling. Blake started his business in 2016 as a food trailer, Blake's BBQ, in Dresden, TN during the summers while attending college at Mississippi State University. After three years in Dresden, and getting ahold of his current restaurant location to open a brick-and-mortar restaurant, he moved his BBQ trailer business to Martin, TN. In early spring of 2022, he closed the trailer and began the transition to Blake's at Southern Milling. Blake’s at Southern Milling is a restaurant, bar, and private event space offering Texas-style smoked meats, Southern sides, and classic cocktails in a beautifully preserved and fully renovated historic building situated in the heart of downtown Martin, Tennessee. Built in 1918, 109 S. Lindell Street has long been a landmark and gathering place for locals. Some hundred years later and now home to Blake’s, it is a special destination for locals and travelers alike. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed we welcome Sammy Burt. Join us as we discuss: 🏁Joy (vs. happiness) at work breeds resilience and emotional stability 🏁Representing the colleague or client who isn’t present 🏁What does it really me to “be yourself” at work? 🏁Moving from conflict to dialogue 🏁Noticing and addressing seemingly small but significant issues Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @ 3pconflictrestoration. Sammy Burt is a visionary systems coach and consultant, focused on transforming leadership and organizational culture. With over a decade of experience, she partners with organizations to enhance team performance, leadership, and create cultures of joy and purpose. Sammy is part of the founding team at Farleigh Performance, and is the founder of Backpack, and serves on the Board of Advisors at Storm Consultancy. She is also a trustee for Unseen, the UK’s modern slavery charity. Her work blends evidence-based strategies with human behavior insights, making her coaching impactful and accessible. Sammy is writing a book, "What's a Grown-Up Anyway?" which challenges traditional ideas of adulthood, focusing instead on qualities-based development. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on conflict managed we welcome Ryan Englin, bestselling author, creator of the Core Fit Hiring System, and consultant to the trades. Join us as we discuss: 🍂The importance of excellent onboarding 🍂Hiring well 🍂New at a job: the little things matter 🍂Articulating company culture 🍂How do you define a great worker? 🍂Valuing employees as persons first and workers second Conflict Managed is available wherever you listen to podcasts. You can now watch the conversation on YouTube. Ryan is a passionate advocate for small to medium sized businesses and blue-collar industries driven by a childhood spent witnessing his father's wireless work as an owner/operator. With a decade of experience in corporate America and as CEO of Core Matters, Ryan empowers business leaders to build amazingly productive companies by focusing on hiring and retaining the right people. Through his engaging speaking engagements, workshops, and webinars, Ryan shares his unique perspective on process development and recruitment as a marketing activity, offering actionable tips and strategies to revolutionize any business. Ryan's dynamic approach ignites transformation, leaving audiences energized and motivated to conquer the challenges of today and tomorrow. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed we welcome Manya Chylinski. Join us as we discuss: ▶ Structure and creativity ▶ Invisible trauma ▶ Small, incremental changes towards developing compassion within organizations ▶ What it means to be professional in today’s workplace ▶ Addressing the fear of ‘getting it wrong’  Conflict Managed is available wherever you listen to podcasts. You can now watch this episode on YouTube! Manya is a keynote speaker and advocate. Her life took an unexpected turn when the Boston Marathon bombings left her with deep emotional scars and post-traumatic stress. Her healing journey led her to help individuals and organizations reimagine leadership with a focus on empathy and well-being. A communication expert with a background in writing, research, and marketing, Manya shares her powerful insights and helps individuals and organizations understand the mental and emotional effects of trauma and build resilience during times of change and crisis. She shared her wisdom on stages like SXSW and TEDx, on CBS, NPR, and in The Boston Globe. Manya’s honest and down-to-earth approach when addressing challenging topics resonates with diverse audiences. Her passion lies in advocating for those affected by psychological wounds, emphasizing the importance of validation and visibility on the path to recovery and growth. She empowers her audiences to discover their inner strengths and take practical steps toward compassionate leadership. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed we welcome Lorraine Segal. Join us as we discuss: 🔹When your dream job becomes a nightmare 🔹Accept and acknowledge there will be conflicts at work 🔹Shift from blame to contributions 🔹 The role of love 🔹The power of story: “That’s my story and I’m stuck with it” mentality 🔹Allowing mistakes Conflict Managed is available wherever you listen to podcasts. After twenty years in toxic academia as a tenured professor, Lorraine Segal was inspired to start her own business, Conflict Remedy, happily offering DEIB informed teaching, coaching, presenting, and consulting around workplace conflict transformation. She has helped over 2000 leaders in non-profits, corporations, and small businesses improve communication, harmony, and productivity at work to understand and deal with bullying and mobbing more effectively. She is a contributing author to the anthology Stand Up, Speak Out Against Workplace Bullying. Her recently published memoir, Angels and Earthworms, an Unexpected Journey to Love, Joy, and Miracles, is about her own transformation from miserable self-doubt to self-acceptance, true love, spiritual awareness, and right livelihood. Find out more and read Lorraine’s blog at ConflictRemedy.com. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙 This week on Conflict Managed we welcome Trent Smock. Join us as we discuss: ✨Management: It’s always about people ✨What difference in you would make the biggest difference for the people you manage? ✨Culture is departmental ✨Psychometrics ✨You get the behavior you tolerate ✨Developing mental fortitude ✨Leaders: live the values first, then post about them Conflict Managed is available wherever you listen to podcasts. Trent Smock is a leadership coach with over 25 years of experience in helping senior executives and professionals enhance their leadership skills and drive organizational success. With a robust background in the financial services industry, Trent has collaborated with top-tier companies like Pacific Life, Prudential, AXA, and Equitable. His expertise spans across various leadership levels, from first-time leaders to senior vice presidents managing large teams and overseeing substantial P&L responsibilities.     Trent's coaching philosophy revolves around transforming individual contributors into effective leaders capable of empowering their teams. He emphasizes the importance of making the transition from doing the work to enabling others to excel in their roles. This approach has proven instrumental in driving organizational growth and fostering a culture of accountability and leadership.     A key element of Trent's methodology is the concept of "crossing the chasm," which involves guiding leaders through the challenging shift from managing tasks to managing people. He leverages his deep understanding of behavioral assessments and psychometric surveys to provide insights into leadership styles and areas for improvement. This data-driven approach ensures that his coaching is tailored to the unique needs of each client, facilitating meaningful and sustainable change.     Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed we welcome Katie Graves, executive director for Main Street Union City, TN. Join us as we discuss: 📌Reflections on being a young professional 📌The advantage of building strong work relationships 📌Responsive and approachable leadership 📌Working with “sandpaper people” 📌Attitudes at work Katie Graves was born and raised in Memphis, Tenn., and received her bachelor’s degree in communications and public relations from The University of Tennessee at Martin. Katie started her career in marketing and PR at Discovery Park of America in Union City, where she managed the website and social media pages for the museum before being named marketing director. After seven years at Discovery Park, Katie accepted the PR and Marketing Director position at Dynamix Physical Therapy in Milan, Tenn., where she promoted and advertised the company’s services and helped open five new clinics. In May of 2023, Katie accepted the position as executive director for Main Street Union City, a nonprofit organization with the mission to revitalize, enhance and preserve the downtown district of Union City. Katie is married to her husband, Ben, and they live in Union City. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 127, Managing Work Conflicts: Celebrating the Work of Ombuds Professionals 🎙This week on Conflict Managed we welcome Liz Hill, Associate Director at the University of Colorado Boulder Ombuds Office. Join us as we discuss: 🌐What is an Ombuds and why your organization needs one 🌐Asking better questions 🌐Helpful tips for first time managers 🌐Empowering people to make their own choices 🌐The creative impulse at work: learning through doing 🌐Should you address every conflict? 🌐Risk assessment of action and inaction Conflict Managed is available wherever you listen to podcasts. Liz Hill is the Associate Director at the University of Colorado Boulder Ombuds Office, where she has been championing conflict management since 2016. With 17 years of experience as an ombuds, Liz is an attorney, trained mediator, and certified organizational ombudsman practitioner (CO-OP®). She brings a wealth of experience from her previous roles as a Hotel & Restaurant Manager, Arizona Assistant Attorney General, Assistant Ombudsman for the State of Arizona, and Organizational Ombudsman for Apollo Education Group. Liz currently serves as Chair-Elect of the American Bar Association Section of Dispute Resolution and Chair of the International Ombuds Association's CO-OP® Communications Committee. She also co-founded Ombuzz, a blog on workplace conflict resolution, and OmbudsLinked, a LinkedIn group for ombuds professionals. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed we welcome Martijn Lemmens, an experienced business consultant with a unique blend of professional and personal development expertise. Join us as we discuss: 🧭Changing behavior by transforming limiting beliefs 🧭Understanding and addressing work conflicts by identifying underlying needs 🧭What should you address at work, and what should you let slip by? 🧭What filters your experience of the world and your work environment? 🧭 PSYCH-K® Conflict Managed is available wherever you listen to podcasts. With over 30 years in business consulting, including 20 years at a top firm, Martijn Lemmens has navigated complex work environments and led with resilience. He achieved a notable promotion during the challenging first year of the COVID-19 pandemic, thanks to his expertise in PSYCH-K®, a transformational methodology he both practices and teaches. Martijn's background also includes neuro-linguistic programming (NLP), transactional analysis, and provocative coaching, all of which he uses to help people manage stress and foster growth. Conflict Managed is produced by Third Party Workplace Conflict Restorations Services and hosted by Merry Brown.

On this episode of Conflict Managed, we welcome Bryant Galindo. Join us as we discuss: ✅Collaborative disagreement ✅Creating more compassion ✅Triggered vs grounded emotions ✅Leveraging social capitol at work ✅Making the workplace more human ✅Best practices for start-ups   Conflict Managed is available wherever you listen to podcasts. Bryant is the Founder of CollabsHQ and works with startup founders, executives, and business teams as a mediator, executive coach, and consultant. With a focus on conflict resolution, leadership communication, and team dynamics, Bryant has partnered with the United Nations, USAID, MUFG, and numerous venture-backed startups to resolve complex business/workplace disputes while guiding leaders and their teams to excel. As a bilingual, first-generation Mexican-American and queer man, he brings a unique perspective to his work. In June 2022, Bryant published The New Middle, a book on how to collaborate during moments of intense disagreement. He is based in Los Angeles, CA. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Maria Arpa. Join us as we discuss: 🏁Building physical spaces at work to hold difficult conversations 🏁Reducing pain at work  🏁Conflict is a free and untapped resource 🏁Finding the right frequency in our work community 🏁Forget perfectionism 🏁Preparing colleagues to share what they experience at work 🏁The power of dialogue Conflict Managed is available wherever you listen to podcasts. Maria Arpa, an expert in workplace dynamics and compassionate communication, is transforming conflict resolution and relationship-building in organizations. Her journey from London’s slums to a successful entrepreneur and conflict resolution specialist underscores her commitment to fostering inclusive and respectful workplaces. Her "Dialogue Road Map" enhances heart-centered communication and reduces unnecessary suffering, making her a sought-after advisor for senior executives. Maria’s diverse experiences, from mediating neighborhood disputes and engaging with gang members to working with global communities, have honed her ability to promote cultural understanding and healthy dynamics. Her training modules and consulting practice are embedded into workplace cultures including a renowned chef's restaurant chain’s leadership program, an international consultancy firm, a world class boarding school and a prison. Maria’s blend of spiritual insights and practical solutions helps create environments where people feel valued and heard.  Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed we welcome Jeremiah Whiteman, manager of Vantage Coffee Roasters. Join us as we discuss coffee and: ☕ Challenges and rewards of working with family  ☕ Consequences of ignoring our emotions  ☕Importance of advocating for ourselves and others  ☕ Recognizing complexity in people  ☕ Conflict insights from “Lord of the Rings”  ☕ Understanding the conflict’s context Conflict Managed is available wherever you listen to podcasts. Jeremiah Whiteman graduated from UTM with a bachelor’s degree in philosophy. He’s the manager of a local coffee shop, Vantage Coffee Roasters, as well as doing quality control and ongoing training for employees in three additional stores. Before working in coffee, Jeremiah was in and out of construction for 18 years with his father. His hobbies include reading, writing, disc golf, karaoke, cigars, beer and/or bourbon, and—of course—coffee! He also thoroughly enjoys any opportunity to share a dad joke or indulge in a good pun. For more, he’s on TikTok and Instagram: @brewsbyjeremiah. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed we welcome Lisa Steelman, Executive Leader and Leadership Coach. Join us as we discuss: 🧭Investing in leadership training 🧭The gift of learning through observation 🧭Nurturing the work environment you want 🧭When employees abuse systems that are meant to protect employees 🧭Getting curious about the causes of underperformance 🧭Players and pretenders in the office As an executive manager, Lisa Steelman has led high performance teams and managed strategies in government, associations, and Fortune 10, and Global 50 companies. She has spearheaded winning multi-billion-dollar RFP projects and navigated complex legislative landscapes, managing budgets of $30M+ and has achieved exceptional results in advocacy, communications, and public affairs. Committed to continuous growth as a John Maxwell certified leadership coach, MBA graduate, and CAE candidate, Lisa leverages her expertise in executive leadership, strategic planning, and association management to drive organizational success. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 121, Addressing Challenges in Remote Work 🎙This week on Conflict Managed we welcome Wayne Turmel, author, speaker, podcast host, and communications and leadership professional. Join us as we discuss: 🏁Conflicts in remote teams 🏁Thinking through employee engagement in a remote workforce 🏁Rethinking hybrid work: from compromise to strategic 🏁The value of personality assessments at work & understanding work styles 🏁The importance of effective communication in hybrid work settings Wayne Turmel has been writing about how to develop communication and leadership skills for nearly 30 years. He’s taught and consulted at Fortune 500 companies and startups around the world. For the last 18 years, he’s focused on the growing need to communicate effectively in remote and virtual environments. In addition to his writing, Wayne is a sought-after speaker at business and leadership conferences and events. He’s the author of 15 books, and a frequent guest at events such as ATD’s International Conference and Exposition and the European Digital Learning Expo. He’s also the host of the “Long Distance Worklife,” podcast. Marshall Goldsmith calls him “One of the most unique voices in leadership today.” Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we are joined by award-winning attorney Jessica Childress. Join us as we discuss: 🏆Avoiding impulsive reactions to leaving a difficult work environment 🏆Developing courage to address difficult work situations 🏆Supporting colleagues by lending your courage to them 🏆Always leading with respect 🏆Managed conflict fuels innovation Jessica Childress is the author of Peace: Leaving a Toxic Workplace on Your Own Terms.  Ms. Childress has practiced employment law for over eleven years, representing organizations of all sizes and individuals in employment law matters.  She is the Managing Attorney of the Childress Firm PLLC, a boutique employment law firm, based in Washington, D.C. Ms. Childress holds a Bachelor of Arts in Government and African American Studies from the University of Virginia and a Juris Doctor from the University of Virginia School of Law. Ms. Childress graduated Phi Beta Kappa and with High Distinction from the University of Virginia in 2007. Prior to launching the Childress Firm PLLC, Ms. Childress served as an associate at two global law firms and as an attorney at the United States Department of Justice.  Ms. Childress has litigated retaliation, discrimination, sexual harassment, non-competition, trade secret, unfair labor practice, and whistleblower cases before various tribunals. She serves clients in general business transactions with employees and independent contractors. Ms. Childress drafts agreements such as employment agreements, consulting agreements, severance agreements, and confidentiality agreements. She has been the recipient of several honors, including the National Bar Association’s 2018 Young Lawyer of the Year Award, the Washington Bar Association’s 2017-2018 Young Lawyer of the Year Award, the National Bar Association’s 40 under 40 Best Advocates Award, the Kim Keenan Leadership & Advocacy Award, the Greater Washington Area Chapter of the National Bar Association’s Rising Star Award, and recognition by the National Black Lawyers as one of the top 100 black attorneys. In 2022, Ms. Childress received the Women Owned Law organization’s Woman Legal Entrepreneur of the Year Award. Ms. Childress has been named to the 2020, 2021, 2022, and 2023 Washington, D.C. Super Lawyers Rising Stars lists. Only 2.5% of practicing attorneys in Washington, D.C. are selected to receive this honor. Ms. Childress is a 2022 graduate of the Aspen Institute’s Justice and Society program. Ms. Childress serves as a contributor for Arianna Huffington’s international media outlet, Thrive Global. She has been featured in numerous publications, including Forbes, Essence, the Huffington Post, Success, and Entrepreneur. Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.

This week on Conflict Managed we welcome Dennis Stevens, Executive Leader, Entrepreneur and Founder of OrgWright. Join us as we discuss: 🎯Achieving cohesion among colleagues throughout an organization 🎯Organizational design 🎯Understanding competition within organizations 🎯Clarity in work 🎯The ladder of inference 🎯Addressing the ‘frozen middle’ Dennis Stevens is a seasoned consultant and visionary leader with over 30 years of experience at the nexus of technology innovation and organizational leadership. Starting his career in the US Marine Corps, Dennis honed an appreciation for what can be accomplished with well-formed teams, clarity of purpose, and effective leadership. His entrepreneurial journey includes founding several companies that helped organizations accelerate business strategies by aligning emergent software solutions with organizational design and change management, driving significant transformations. In 2011, Dennis co-founded LeadingAgile, where he became renowned for innovative problem-solving and scalable business solutions. He led over 150 transformations, establishing himself as a thought leader in Agile and AI integration, fostering resilient and adaptable organizations. His latest venture, OrgWright, launched in 2024, focuses on guiding organizations through digital evolution by building leadership teams adept at crafting dynamic organizations. Dennis emphasizes four critical conditions—Informed Awareness, Coherence, Purposeful Direction, and Strategic Empowerment—to cultivate adaptability and strategic execution, grounded in his extensive consulting and management experience. Dennis is not just a consultant, but a sought-after speaker, known for his insights into organizational transformation, executive buy-in, and the future of work in the era of AI. His approach, which underscores the role of executive leadership in scaling adaptability and fostering innovation, makes him an authoritative voice in the field. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed we welcome Dr. Laura Crawshaw, The Boss Whisperer. Join us as we discuss: 🎯Stopping the workplace suffering caused by abrasive leaders. 🎯Witnessing the trauma of workplace bullying 🎯Why would a boss treat an employee badly? 🎯Why would a company not intervene when a boss is treating employees badly? 🎯Addressing indirect negative perceptions 🎯The management backbone   Laura Crawshaw, Ph.D., BCC, also known as The Boss Whisperer®, specializes in researching and coaching abrasive leaders and helping managers learn how to manage them. Over the past forty years, she has served an international clientele, including over 40 Fortune 500 companies, the United Nations, and NASA. She founded the Executive Insight Development Group, Inc. in 1994 and the Boss Whispering Institute (dedicated to research and training in the specialty practice of coaching abrasive leaders) in 2009. She is also on the faculty of the University of Colorado, Boulder.   Dr. Crawshaw’s first book, Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace was released in 2007. Her new book is Grow Your Spine & Manage Abrasive Leadership Behavior: A Guide for Those Who Manage Bosses Who Bully (Executive Insight Press). LinkedIn Site: https://www.linkedin.com/in/bosswhispering/ Website: www.bosswhispering.com Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed we welcome Chad Brown, founder and executive coach and business owner. Join us as we discuss: ⚒Normalizing failure ➗Solving problems for humans 😳The half-life of an emotion ⚡Holding higher conversations than fear 💼Work/life integration   Chad Brown is a leadership engagement expert. He coaches founders and executives in the art and science of leadership for themselves, their teams, and clients to create new, unprecedented results and experience fulfillment in their work. Chad founded a media production studio called Shade Tree Films in 2008 that has serviced global companies such as Volkswagen, Target, and Pixar Animation Studios. This is where his love and passion for leadership and causing results through others was ignited. He sold that company in 2021. Chad thrives in extreme environments and difficult conversations. Over the last 7 years, Chad has trained and developed leaders at globally recognized brands like Lulu Lemon and Ironclad Document Services along with many burgeoning start-ups. When he is not engaging in meaningful conversations with leaders, you will find (or won't be able to find) Chad on a wild adventure in the mountains with his family. He resides at the foot of the Rocky Mountains in Orem, Utah with his wife Katie and three children Addison, Kenya, and Milo. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed we welcome Casey Ruggiero, Operations Coordinator for REACH for Uganda. Join us as we discuss: 🥇Navigating team differences 🐴Lessons learned from a NCAA Divion I equestrian athlete 👩‍💻Investing in young professionals ✌Non-profits 🌐Mission-minded work   Casey Ruggiero is native to the suburbs of Washington DC and grew up traveling alongside her parents who had careers that took them all over Africa. She graduated Summa Cum Laude from the University of Tennessee at Martin in 2023 with B.A.s in International Studies and Philosophy. Her undergraduate honors thesis consisted of researching the efficacy of small sustainable development organizations in Kenya. She also conducted research and co-authored a paper on Taiwan's New Southbound Policy in 2022. She was a captain of the NCAA Division I equestrian team while at UT Martin. Casey is passionate about the environment, education, and service. She is now based in Arlington VA and works for a nonprofit that serves communities in Uganda with education, healthcare, and community development. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙 This week on Conflict Managed we welcome Dr. Jason Eberl. Join us as we discuss: 🏁Servant leadership 🎞The art of filtering communication 🧭The challenges and opportunities of middle managers 🛤Building trust 🏛Forming good business habits 🤳Engaging in honest self-reflection   Jason T. Eberl, Ph.D. is the Hubert Mäder Chair in Health Care Ethics, Professor of Health Care Ethics and Philosophy, and Director of the Albert Gnaegi Center for Health Care Ethics at Saint Louis University. His research interests include the philosophy of human nature and its application to issues at the margins of life, biotechnology, and the philosophical thought of Thomas Aquinas. He is the author of Thomistic Principles and Bioethics, The Routledge Guidebook to Aquinas’ Summa Theologiae, and The Nature of Human Persons: Metaphysics and Bioethics, as well as editor of Contemporary Controversies in Catholic Bioethics. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙 This week on Conflict Managed we welcome Hesha Abrams, Master Mediator, Author, and Lead Deal Maker at Hesha Abrams Mediation LLC. Join us as we discuss: 🌻Focusing on flowers instead of weeds 📚The power of storytelling 💰The beauty of taking free advice 🕊What is Holding the Calm? 🧠Good intentions are not enough 👓Watching others to continually learn Hesha Abrams is an internationally acclaimed master attorney mediator, negotiator and deal maker who, for 30 years, has been renowned for her success in resolving high profile or difficult matters, including mediating the case over the secret recipe for Pepsi. She has worked with Google, Amazon, Apple, Facebook, IBM, Verizon, and other large multinational companies, individuals, inventors and small businesses, creating deals and solving cases. Her popular new book, “Holding the Calm: The Secret to Resolving Conflict and Defusing Tension,” is an insightful, practical, and easy to use guide to defuse tension, eliminate conflict, and make deals. Hesha Abrams, Esq. Social Media Links Book website:  www.HoldingTheCalm.com Mediation business website: www.heshaabramsmediation.com LinkedIn: hesha-abrams-esq   https://www.linkedin.com/in/hesha-abrams-esq/ Facebook: HeshaAbramsHoldingTheCalm     https://www.facebook.com/HeshaAbramsHoldingTheCalm You Tube Channel: https://www.youtube.com/channel/UCPcPngGiIF-GlC8w1l3sH8A Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Elizabeth Pritchett, social media marketer and small business owner. Join us as we discuss: 🖋Starting a philanthropic foundation 💢Tips to reduce emotions when making team decisions 💭Communicating the why behind decisions 💪The power of strong work relationships 🧠No mind reading at work 🌐Flexible work schedules Elizabeth Pritchett is a former accountant turned marketing enthusiast. After spending fifteen years in accounting, Elizabeth co-started a technology business in 2012 and during that time marketing found her. Throughout the years that followed, social media continued to find Elizabeth time and time again. Over the last decade, Elizabeth has managed social media for over twenty small businesses as well as taught numerous marketing courses online and in person at UT Martin REED Centers well as several Chambers of Commerce throughout west Tennessee. Elizabeth is the owner of Eliz Pritchett and provides social media management, consulting, online courses, and group presentations for entrepreneurs and small businesses.  One of Elizabeth’s biggest social media successes was leading the social media efforts for the TN Soybean Festival for about five years.  During her tenure, the festival received a Gold Kaleidoscope Award from the Southeast Festival & Event Association for Best Social Media Marketing.  Elizabeth has a Bachelor’s Degree in Accounting as well as a MBA from UTM. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.

Conflict Managed welcomes Brian Brogen, Chief Inspiration Officer at BUILD Consulting Services. Join us as we discuss: 💭Thoughtful responses instead of hasty reactions 🧠Thinking through intentions and impacts ⚒Boundaries at work 😕Reasons to address workplace conflicts 🏗Building trust in teams Brian Brogen is a Coach, Trainer, and Speaker with an emphasis on communication and team building. Brian is a Top 5% Voice for Construction on LinkedIn where he engages daily. As a certified human behavior expert, Brian has a knack for developing teams and individuals both personally and professionally. Brian works with organizations and individuals, coaching and training using his experience, knowledge, tenacity, and sense of humor. Brian is the founding author of Voices For Leadership™ a collaboration of 40 diverse authors sounding their unique voice on leadership principles. Brian is the best-selling author of The 100-Hour Pilot. Brian enjoys flying with friends and family as a hobby. Check out Voices For Leadership free for two months at www.vflcommunity.com/vfl_monthly_subscription_special_offer Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Remember, conflict is normal and expected. Let's deal with it.

This week on Conflict Managed we are joined by Jessica Osborn, Vice President of Customer Success at GoCardless. Jessica is a passionate advocate for human-centric leadership, focusing on nurturing high-performance teams while fostering individual growth. Join us as we discuss: ✌Overcoming perfectionism 🏁The relationship between culture and behavior 🎭Putting ego in the right place 🤝Establishing trust 🧭Vulnerable & authentic leadership Jessica Osborn is an advocate for human-centric leadership, dedicated to nurturing high-performance teams while fostering individual growth. With a career spanning pivotal roles in global customer success management, Jess has honed her expertise in aligning business success with compassionate leadership.     As the Vice President of Customer Success at GoCardless, Jess orchestrates a team committed to revolutionizing customer experiences worldwide. Her achievements include steering multi-million dollar portfolios to unprecedented success, whilst cultivating a culture of excellence recognized for its impact on company retention and growth.     A sought-after speaker in the customer success circuit, Jess has graced stages globally, advocating for the symbiotic relationship between customer success and sustainable business growth.   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. 3PConflictRestoration.com

🎙This week on Conflict Managed we welcome Dr. Delia Grenville, Founder & Principal Coach at Slyn Consulting. Join us as we discuss:  🚩The reality, impact, and solutions to workplace mobbing 🥅 Quality networking 🚉Career transitions 🔁Karma at work With over 25 years of experience in strategy, transformation, and process improvement, Dr. Delia Grenville founded Slyn Consulting to help businesses navigate critical transitions and unlock the full potential of their teams and processes. As a Ph.D. in industrial and systems engineering, Delia has a deep understanding of how to optimize performance, facilitate change, and unleash potential across diverse industries and domains. Before launching Slyn Consulting, Delia held various senior roles at Intel, where she led multi-billion-dollar global operations, oversaw cross-functional strategic procurement, and collaborated with leading consultants and partners to drive solutions and innovation. She has been recognized for her contributions to advanced technology research, customer enabling, and media content delivery. As a certified integral coach, Delia offers workshops and private coaching for professional development, with a focus on empowering women in high-tech leadership roles. She is committed to giving back to the community and advocating for women’s leadership opportunities through her involvement in education, non-profit, and mentoring initiatives. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed, we welcome Prof. Adam Boddison, Chief Executive of the Association for Project Management (APM), Author, and Keynote Speaker. Join us as we discuss: 🧭Taking risks 💼Professional freedom 🎦Business as usual vs the project approach ⚒Feedback: connection before correction 🎨Side hustles ⚖Change management 🔥The vast benefits of a ‘Warm’ work environment   Adam Boddison currently serves as Chief Executive of the Association for Project Management (APM), the chartered membership body for the project profession. Throughout his work at APM, Adam spearheads initiatives aimed at advancing the project profession to the highest standards, ensuring it meets the evolving demands of a complex world. At the forefront of Adam's agenda is promoting the indispensable role of project management across diverse sectors. His advocacy extends beyond the conventional understanding of the project manager role, challenging misconceptions and highlighting the universal applicability of project management principles. Through collaborations with renowned research entities like PwC, Adam is also instrumental in showcasing the economic value of project management and advocating for its equivalence to established professions. Beyond his work with APM, Adam brings diverse experience to the table, a notable example being his tenure as CEO of nasen (National Association for Special Educational Needs), where he spearheaded a turnaround and growth strategy resulting in a tenfold increase in membership over five years. Adam also served as Director of the Centre for Professional Education at the University of Warwick, achieving outstanding ratings for teacher training provision and leading international education projects. Adam has also authored educational publications and maintained a notable public profile through media appearances and conference engagements. His diverse skill set also extends to clinical hypnotherapy, showcasing his multidisciplinary approach to education and leadership. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed, we welcome Brian Bloch, organizational ombuds for Global Green Growth Institute, the World Central Kitchen, ISKCONResolve, and is co-Ombuds at Ashoka and NASA. Join us as we discuss: 💭 Curiosity ❓ Unclear expectations 👂 Listening and asking the right questions 🙏 Addressing conflicts with volunteers and faith-based organizations 💡 The importance of curiosity and empathy ⚖️ The art of balancing courage and consideration 🐹 Getting off the hamster wheel of conflict angst   Brian Bloch has over 20 years of experience as an ombudsperson. He started his career by creating ISKCONResolve, a faith-based conflict resolution program. He developed the Ombuds program at the U.S. Department of the Interior working primarily with Native Americans. He now runs the ombuds program at the Global Green Growth Institute, the World Central Kitchen, ISKCONResolve, and is co-Ombuds at Ashoka and NASA (overseeing the program run by collateral duty ombuds). Brian spent years on a project of the Supreme Court of India introducing mediation into the court system. He has trained over 400 mediators and 50 ombuds. He has served on the board of the International Ombuds Association (IOA), and as an associate editor of IOA’s academic journal. He is an IOA Certified Organizational Ombuds and presently serves on the committee that certifies ombuds. In addition to his ombuds work, he is a court-appointed mediator, facilitator, organizational development practitioner, certified coach and trainer. Conflict Managed is available wherever you listen to podcasts. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. Tune in every Tuesday for new episodes. 

🎙This week on Conflict Managed we are departing from our regular format to discuss Vanguard Voices upcoming International, fully Virtual Speak Up Summit taking place June 13-14th 2024 across all time zones. To discuss The Vanguard Voices Speak Up Summit, we are re-joined by friend of the show, Jessica Bensch, a passionate advocate for psychological safety at work and founder of Vanguard Voices. The Speak Up Summit: June 13-14th, 2024: This groundbreaking 24+ consecutive hour, fully virtual summit (www.thespeakupsummit.com) will bring together thought leaders, academics, advocates and employees worldwide on a common platform, united by a shared goal: to amplify awareness and exponentially increase psychological safety at work.  There are many events online: This one is different. This is the building of a global community of changemakers - across companies, industries, countries worldwide.  We are building a global movement: We have prominent speakers such as Kim Scott (Author of 'Radical Candor'), Tim McClure, Michele Zanini (Co-Author of 'Humanocracy') and so many others at this Speak Up summit joining us in this effort. You will -    ▶️  Gain practical strategies to foster psychological safety and develop high performance teams ▶️  Learn how to address issues such as abuse of power, toxic personalities, and mental health for a healthier work environment ▶️  Network with professionals who are committed to creating positive workplace cultures ▶️  Hear from experts who will challenge your perspectives and inspire actionable change in your organization   By attending this summit, you receive:  Full access to the 24-hour event featuring 50+ speakers around the world (FULLY VIRTUAL)  Networking opportunities with the speakers and a global audience of professionals and experts  1:1 Coaching Sessions with certified coaches (first-come, first-serve)  A resource guide with the key practical actions from all sessions from each of the 50+ sessions that can be implemented in your organization  Access to The Speak Up Summit recordings for future reference  A free copy of one of the keynote speakers books (as supplies last) This is a not-for-profit initiative. We want as many people as possible who are gravitated to this topic to come. We are committed to making this event accessible to a wide audience. We offer discounts for individuals facing unemployment, region-specific discounts, and group discounts. (www.thespeakupsummit.com)  

🎙This week on Conflict Managed we are joined by Dr. Hector Escalante, the Director of the Office of the Ombuds at the University of California, Merced. Join us as we discuss: 🚧The amazing and needed work of Organizational Ombuds 🔊The power of deep listening and being heard 👩‍💻Handling work conflict as a bystander 🚦Thinking through the risks and rewards of speaking up ⛵The growth and journey of careers Dr. Hector Escalante immigrated from Baja California, Mexico to America with his parents and sister when he was 2 years old. He grew up in Oxnard, California and then moved to Central California when he was 15. After graduating from high school, Hector enlisted in the United States Marine Corps and served 6 years in the reserves as a radio operator. Hector began a career in the cable tv industry and decided to go to college in his early 30s. He enjoyed higher education so much that he went on to earn a Master of Fine Arts, a Master of Education and a doctorate in education. Upon completing his academic pursuits, Hector served as faculty, dean of students and a director of academic affairs. He was the inaugural ombuds for the University of the Pacific and continues to offer ombuds services to small non-profit organizations. Hector specializes in conflict resolution, healthy communication, and learning and development that promotes inclusion, healthy communication, and conflict resolution. Hector’s passions include treating all with fairness, equity, dignity, and compassion. He loves eating good food, the outdoors and spending time with friends and family. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.

🎙This week on Conflict Managed we welcome Nasoan Sheftel-Gomes, Consultant, Certified Leadership Coach, and Attorney.   Join us as we discuss: 🔥Career burnout 🔍The exhausting trap of hypervigilance 🌱The life altering power of transformative coaching 🕊Quelling anxiety in conflict situations 🚀Actively making space for new leadership   Conflict Managed is available wherever you listen to podcasts.   Nasoan Sheftel-Gomes is an attorney, leadership coach, and diversity, equity, inclusion, and belonging strategist. With over 16 years of experience in the nonprofit legal services sector in NYC, she has led organizational transformation, diversity, and anti-bias initiatives. Nasoan's expertise spans organizational development, program development, operations, human resources, labor management, strategic planning, and compliance. As the founder of Transformative Leadership Collective, Nasoan coaches leaders to align with their core values, enhance self-awareness, and strengthen relationship-building skills. She believes in fostering equity-driven organizational cultures that inspire collective purpose. Nasoan specializes in facilitating difficult conversations, developing leadership skills for diverse teams, and creating transformational organizations. Nasoan holds a JD from the City University of New York School of Law, a Master's in Journalism from the University of California Berkeley, and a bachelor's in Sociology from Clark University. She is a certified professional leadership coach and holds a Certification in Diversity, Equity, and Inclusion from Cornell University. Licensed to practice law in New York, she resides in Los Angeles, CA. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. You can find them online at 3pconflictrestoration.com.

This week on Conflict Managed, we are joined by Philip Grindell, an esteemed security expert and founder of Defuse, a consultancy dedicated to mitigating risks and safeguarding everyone from high net-worth individuals, organizations, and those in the public eye from various threats. Join us as we discuss: 🤝The need for the human touch when dealing with problems and complaints 👓Short sighted and costly nature of cost-cutting human services for employees 🥇Considering what success really is: having more or being more? 🔑Identifying problem behaviors for intervention and de-escalation 🧭The need to re-humanize our work environments With a distinguished career spanning from senior roles in Scotland Yard to establishing protective intelligence teams in Parliament, Philip Grindell brings expertise in protective intelligence, behavioral science, and security management. Having spearheaded initiatives to protect public figures and organizations, Philip understands the complexities of managing physical, reputational, and psychological risks. His comprehensive approach combines rigorous data analysis with bespoke strategies tailored to each client's unique circumstances. Philip's background as a former senior detective, coupled with his experience in counterterrorism and security coordination, underscores his commitment to delivering top-tier protection services. Through Defuse, he provides clients with the same level of expertise and service afforded to government officials and political leaders. Social Media Sites: LinkedIn - linkedin.com/in/behavioural-threat-management-specialist Youtube Channel - (6) Defuse® - YouTube Website - defuseglobal.com/  Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome LeKesha Taylor, University Ombuds and Associate Director of Residence Life for Marshall University. Join us as we discuss questions such as: 🌟Who has the solution to your problem? ✨Dealing with gossip and office drama: what are your priorities? 🌟What do you want to spend your time thinking about? ✨Are you hearing what THEY are saying? Conflict Managed is available wherever you listen to podcasts. LeKesha Taylor is a seasoned Housing and Residence Life professional from Huntington, WV. She is a proud alum of Parkersburg High School (Go Big Reds) in Parkersburg, West Virginia.  Currently she serves as the Associate Director of Residence Life and the University Ombuds for her alma mater Marshall University. She has served as a team member for housing since 1999. While still new to the field of Ombuds she became a member of the International Ombuds Association in 2021 and reestablished the Ombuds office at Marshall University serving as an Ombuds to faculty and staff and most recently in 2023 adding in students as well. During her tenure at Marshall University, she has served on a host of committees serving all Marshall and Huntington community constituents including President Commissions and the University Women of Color Committee, Behavioral Intervention Team, and Week of Welcome. She was privileged to be a part of the John Marshall Leadership Fellows 2020 cohort and a Facilitator and speaker for 2021-2024.  Her family is her greatest accomplishment and spending time with them is her preferred pastime.  She is a wife to a wonderful husband Jason and mother to two beautiful children Emberlee and Elias, as well as a pet parent to Moose Hotdog and Khloe Bell.   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.

🎙Today on Conflict Managed we welcome Toby Mildon, Diversity and Inclusion Architect, business owner, podcast host of Inclusive Growth Show, and author. Join us as we discuss: 🌐 The business case for Diversity, Equity, and Inclusion 💡 Building confidence 🚫 Addressing issues straightaway to prevent festering 🔍 Focusing on early adopters and innovators to bring about change 🎓 What could recent graduates teach your organization? Conflict Managed is available wherever you listen to podcasts. Toby Mildon is an Equity, Diversity and Inclusion Architect and the Founder of Mildon. Having previously worked at the BBC, Deloitte and Accenture, Toby has since delivered hugely successful programs for Sony, HarperCollins, Centrica, Mitchells & Butlers, and the NHS, as well as writing ‘Inclusive Growth’, an Amazon bestseller. With both professional and lived experience, Toby’s mission is to shape diverse and inclusive workplace environments where everyone feels welcome, empowered, and given the opportunity to thrive. Toby doesn’t just consult; he partners with organizations to create bespoke strategies that go beyond superficial initiatives. Toby truly believes in the transformative power of inclusivity to drive innovations, attract the best talent, boost employee engagement, and elevate overall business performance. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed we welcome Dr. Clare Fowler, the Executive Vice-President at Mediate.com. This special episode features a discussion with Clare on her engaging and insightful new book, "Rising Above Office Conflict: A Light-Hearted Guide for the Heavy-Hearted Employee." This guide is filled with easy-to-follow advice for anyone looking to tackle workplace conflicts with a positive approach. 🎁Don't miss out on an exclusive offer for our listeners: you have the chance to receive a free signed copy of Clare’s fantastic book. Simply send an email to Merry Brown at [email protected] to seize this opportunity! One name will be pulled at random from the submissions by May 1, 2024.   Dr. Clare Fowler was initially introduced to conflict resolution in a peer mediation course in the third grade and has been studying it since. She received her master's degree and doctorate in workplace mediation from Pepperdine University. She is an adjunct professor at the University of Oregon School of Law and mediates workplace disputes. She is also the executive vice president at Mediate.com. She believes that people want to resolve their own conflict, they just need the right tools. Her new book, “Rising Above Office Conflict: A Light-Hearted Guide for the Heavy-Hearted Employee,” offers step-by-step advice that empowers readers to understand and overcome the conflicts they face at work. Building on 20 years of mediating workplace disputes, Clare brings practical tools for resolving conflicts right into the employee’s hands. With a humorous and engaging approach, this book is for everyone frustrated at work. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.

🎙️ This week on Conflict Managed I'm delighted to host Dr. Chris Callaway on our 100th episode! 🎇 Join us as we discuss: 🤹‍♂️Communicating transferable skills 👎Downsizing 🏗Building new networks 🍀The amazing impact of good bosses 🚯When to approach a colleague about a mistake   Chris Callaway is the Assistant Dean for Pre-Clinical Curriculum at the University of New England College of Osteopathic Medicine. He earned a Ph. D. in philosophy from Saint Louis University, and also holds degrees from Baylor University, Samford University, and Auburn University. Before joining UNE, he taught philosophy at colleges in Michigan, California, and Maine, specializing in ethics, political philosophy, and philosophy of knowledge. In 2022, he left his tenured position to become a product manager at an educational technology company, before "repivoting" back to academia. In all his professional roles he has been most passionate about finding ways to help other people achieve their goals more successfully or efficiently. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.

🎙️ This week on Conflict Managed we are joined by Rick Bistline, Leadership Coach and Law Enforcement and Security Solutions Expert. Join us as we discuss: 😢 The despair felt due to unmanaged conflicts 🧠 Developing emotional intelligence 🔄 The problem of moving “Problems” around 🌟 Being interested in enabling the success of others 💔 Everyday trauma of difficult professions 🤔 Self-focused vs self-aware Dr. Richard Bistline is challenging the status quo in leadership development practices across the law enforcement and public safety professions. His passion is to help organizations leverage and adapt evidence-based training and talent development practices to build more people-centric cultures. His work focuses on helping others understand the importance of self-awareness, emotional intelligence, and professional growth through a change in mindset. Rick is an accomplished speaker and renowned law enforcement and security trainer. He has over three decades of experience in the public safety sector, twenty of those working as a police officer and senior police instructor. He now helps guide the next generation of criminal justice and private industry leaders as an adjunct professor, facilitator, consultant, and coach. His role at the Arbinger Institute allows him to focus on helping organizations create high-performance cultures that drive exceptional results. Rick holds a Master of Business Administration from the University of Phoenix and a Doctorate in Public Safety from Capella University, specializing in Organizational Leadership. He is also an Associate Certified Coach (ACC) and certified Leadership Program Measurement Specialist obtained through the Doerr Institute for New Leaders at Rice University. Rick lives in Phoenix, Arizona, with his wife, Susan, and their two Labrador retrievers. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. You can find them online at 3pconflictrestoration.com.

🎙️ This week on Conflict Managed, we welcome Karen Valencic, founder and president of Spiral Impact, Best-Selling Author, Speaker, and Aikidoist. Join us as we discuss: 😵‍💫 The confusing nature of unmanaged conflict 🌸 Kindness in place of niceness 🌀🕊️ The Spiral Method of conflict management 🧐 The cure of curiosity 💡 Honoring colleagues with questions 🔄 Generational differences Karen Valencic (Vuh-len-sick) is not just a speaker and business leader; she's a transformative force in the world of conflict mastery and leadership. Can you imagine a business environment, or a WORLD, in which people, despite conflict, get their work done with ease and grace? Bringing this to reality is Karen's mission. With over three decades of experience, Karen has honed her craft, blending her expertise in science, martial arts, and communication to create the groundbreaking Spiral Impact® method. As the President of Spiral Impact, Karen brings a unique perspective to performance improvement for leaders and teams. Her method, Spiral Impact®, offers a simple yet profound way to master conflict, foster collaboration, and solve problems with grace. Through her books, including the best selling Black Belt Edition of Spiral Impact, Karen provides tangible tools and insights to empower individuals and teams to navigate challenging situations with ease. Karen's journey from corporate engineer to performance improvement expert is as inspiring as it is unconventional. With a background in mechanical engineering and a career at Delco Remy, a division of General Motors, Karen was one of the first female engineers in her field. Drawing inspiration from her experiences in engineering and her dedication to aikido, the Japanese art of reconciliation, Karen developed Spiral Impact® to help individuals and organizations thrive in the face of conflict and change. Beyond her undoubtable expertise in her field, Karen is also a distinguished speaker. Karen speaks nationally at all types of conferences and is known for her entertaining, audience-involving presentations, which are full of actionable insights that individuals and teams can put straight to use. You can find Karen online: http://www.spiralimpact.com/ linkedin.com/in/karenvalencic [email protected] Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. www.3pconflictrestoration.com.

🎙️Welcome to Conflict Managed. This week we welcome Russell Harvey, Resilience Coach, Facilitator and Public Speaker. Join us as we explore questions, such as: 🤔 What is your actual company culture? 🌟 How can you develop confidence, self-awareness, and resilience? 💪 Why should you play to your strengths? 🙌 How aware are you of your coworkers’ strengths? 🛠️ What is the work culture you want to create? Conflict Managed is available wherever you listen to podcasts. Russell Harvey’s purpose is to positively affect 100,000 people by the year 2025 (Right now he’s at 44 212!). This could be by developing a client’s self-confidence, providing clarity and direction to their role, providing them with the tools and techniques to create the right conditions to apply “transformation” to their department or company, and much more.  He has a 20-year career in Learning, Leadership and Organizational Development. His overall style is influenced by positive psychology and a Strengths-Based approach. When working with clients, he aims to strike the right balance between pragmatism, creativity and playfulness, and support, challenge and progress. In addition to the work with his clients, Russell is the Chair of Governors of a local primary school and a volunteer with Leeds Young Authors. He also runs public speaking and confidence workshops in schools. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.  3pconflictrestoration.com

🎙️ This week on Conflict Managed I'm delighted to host executive and leadership coach, Teresa Vozza. Highlights from the show: 🌟 Eradicating executive stress and overwhelm 🌱 The challenge of emotional labor in HR 🍟 Teresa shares her early lessons in customer service and conflict de-escalation. 🚀 Importance of entry-level jobs in developing foundational skills. 📚 The power of language and story. 🌐 Discusses the practical applications of sociology and English in corporate and personal settings. 📖 The value of reading and literature in developing empathy and understanding diverse perspectives. Teresa Vozza is an award-winning leadership expert, a keynote speaker, writer, and the former Chief Human Resources Officer for a Fortune 500 company. She is on a mission to help executive professionals eradicate burnout and transform their leadership. Teresa is a Certified Personal and Business Coach, a member of International Coach Federation, a Certified Change Leader, a HeartMath Certified Trainer, and is F1 Certified in the Association of Neurolinguistics Professionals. Teresa’s thought leadership can be found in many top 2% podcasts such as Wickedly Smart Women and Leaders of Transformation, along with leading magazines like Fast Company, Collective World and Women of Influence. She is also a wife to Greg, and mother to two fabulous kids, Connor, and Isabel.  You can find Teresa online: Website: https://www.teresavozza.ca/ LinkedIn: https://www.linkedin.com/in/teresa-vozza-chrl-cca/ Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

“Argue like you’re right. Listen like you could be wrong.”   🎙️ This week on Conflict Managed we are joined by Dan Tocchini, founding partner of Take New Ground. In this episode, Dan and Merry cover a whole host of topics and questions, such as: 🔍 Understanding conflict in context 🧬 What will I inherit (at work) if I continue to act this way? 🌈 Seeing new possibilities 💬 Finding your words ⚠️ The danger of contempt 🔢 The three types of problems 🏢 Work as a place that contributes to our lives 🌱What does it mean to thrive? Dan Tocchini has been helping leaders bring some more magic onto their teams for over 35 years. He has worked with executive teams from Interstate Batteries and ESPN, to Smarty Pants Vitamins and Impulse Space, as well as with non-profits like Homeboy Industries and Defy Ventures. Dan gives a no-fluff approach by helping transform leadership teams without any pixie dust - just courageous leadership, creative conflict resolution, and relevant restructuring. No conversation is too difficult, no situation too conflicted because a leader with a vision cannot be held hostage by circumstance or history. Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).    

🎙️ This week on Conflict Managed we are joined by Zeina Habib, leadership coach and trainer, specializing in assisting result-oriented tech professionals. Dive deep with us into the realms of international cultural change and personal growth. Get ready for a compelling exploration of authenticity in a global context as we discuss: 🌐 Preparing and planning to meet the challenges of moving abroad. 🛤️ Embracing challenges as opportunities for personal and professional development. 📈 Recognizing the imperfection and boundaries of colleagues. 🚀 Growing capacity to handle challenging emotions for leadership. 🔄 Managing fear and discomfort for growth opportunities. 🎭 Using movement, body awareness, and creative expression to connect with and process emotions. Zeina Habib focuses on empowering her clients to gain confidence, communicate effectively, and connect deeply with others to bring their ideas to life. Utilizing a distinctive body-mind coaching approach, she integrates her international experience from living in three countries, her in-depth coaching skills, and her enthusiasm for dancing and movement.  Additionally, Zeina is a contributing author to the 'She is Remarkable' book initiative and has written several articles addressing women's issues. Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

🎙️This week, we're thrilled to have Vanedda Prince Webb, a seasoned private practice attorney and small business owner, sharing invaluable insights. Topics we delve into: Setting and preserving healthy boundaries Avoiding getting entangled in others' conflicts Recognizing when it's not about you and responding wisely Strategically designing workspaces for positive outcomes Keeping your balance in challenging situations Ready to enhance your conflict management skills? Join the conversation now! 🎧✨   Vanedda Prince Webb has been a dedicated solo practitioner in private practice in Dyersburg, Tennessee since 2008, specializing in family law cases within Dyer County and surrounding areas. Licensed to practice law in the state of Tennessee since 1992, she has extensive experience representing clients in trial and appellate courts, including the Tennessee Supreme Court, federal court, and various civil and criminal cases. Vanedda has also served as an Assistant Public Defender, a law clerk for an appellate judge, and actively participates in continuing legal education. In addition to her legal career, Vanedda is deeply engaged in her community. Since 2019, she has served as Alderman at Large for the City of Dyersburg, contributing to committees focused on finance, public safety, and local government. As the President of the West Tennessee Legal Services Board of Directors since 2021, she continues to play a crucial role in promoting access to legal services. Her involvement extends to various organizations, including Kiwanis of Dyersburg, the Southern Accent Chapter of the American Business Women’s Association, and her church, First Baptist Church in Dyersburg. Vanedda, alongside her husband Lance Webb, an Assistant District Attorney, takes pride in their three adult sons and enjoys the roles of "Gigi" and "Big Papi" to their three brilliant grandchildren. Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

🎙️ Welcome to a fresh episode of Conflict Managed. Today, we are honored to host Richard Robinson, a prominent professor of Communications at UT Martin. Join us as we discuss: 🌱Trust Grows Success: the impact of trust-building in the workplace. ⚖️ Broken Trust's Ripple: the consequences of shattered team trust. 🏆 Model Management: learn from a standout example of effective leadership. 💔 Ignoring Costs Big: examine the price of neglecting employee concerns. Dr. Richard Robinson joined the Department of Communications at The University of Tennessee at Martin in 2001, where he teaches courses in broadcasting, public relations and public speaking. He also serves as the faculty adviser for the campus radio station WUTM, 90.3 “The Hawk.” During his tenure at UT Martin, his broadcast students and the radio station have won close to 400 awards in state, regional, national and international competitions. In 2012 and 2016, WUTM was named the “Best College Radio Station in the Nation” by the Intercollegiate Broadcasting System.  The student-operated station has been named the “Best College Radio Station in the South” 10 times in the past 19 years, including 2022 and 2023. Robinson received the UT National Alumni Outstanding Teacher of the Year Award in 2007 and 2020 and has been named an Outstanding Educator by UT Martin twice, in 2005 and 2007. He was also honored with the University of Tennessee System President’s Award in the category of Educate.  He also works as a broadcast, political and public relations media consultant.   Robinson is an active member of Trinity Presbyterian Church, where he serves as an elder, and sings in the choir.  He is also a trained ballroom dancer and classical violinist, and is a charter member and Concert Master of the UTM Community Orchestra. Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

🎙️ Welcome to another episode of Conflict Managed. I'm delighted to host Thais Gibson, best-selling author, counselor, speaker, and leader in the personal development field.  Join us as we discuss: 🧠 Power of Subconscious Mind 💡 Understanding and Filling Personality Needs 🔄 Being in Resistance or Alignment 🌟 Importance of Individuation, Emotional Literacy, and Self-Reflection 📈 Understanding Success on Your Own Terms   Thais Gibson has been recognized by Psychology Today, Time Business News, The New York Post, Yahoo! News, Success Magazine, CEO Weekly, and many other outlets for her cutting-edge research on the subconscious mind and personal transformation.  Thais has a Ph.D. and is certified in over 13 modalities, including Cognitive Behavioral Therapy, NLP, Somatic Processing, and Trauma Work. Her scientific research, personal experience, and compassionate approach led to her founding the Gibson Integrated Attachment Theory™.  A modern expansion on the attachment theory developed in the 1960s, Integrated Attachment Theory™ empowers individuals to heal different attachments in their lives and reprogram any limiting thoughts and behaviors. Thais’ approach to personal development has accumulated over 38 million views across her social platforms, helping thousands of people create tangible change in their lives. Through her academic training and client-based research, Thais has created renowned and inspiring courses for personal development, growth, and relationships. These teachings have been distilled into the in-depth programs, courses, and modules inside of The Personal Development School. You can find Thais online at:  https://university.personaldevelopmentschool.com/  Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).  

🎙️ Welcome to another episode of Conflict Managed. I'm excited to host Kimberly Best who is a RN, Tennessee Rule 31 Listed Civil Mediator and Tennessee Rule 31 Trained Family Mediator, FINRA Arbitrator, and owner of Best Conflict Solutions, LLC.     Join us as we discuss: 😊 Humanizing others: Recognize the humanity in everyone during conflicts. 🚫 Refrain from minimizing people's conflict: Respect the significance of others' struggles. 🌟 Quality of life: Embrace conflicts as opportunities for growth and change. 🌈 A case for hope: Altering one part of a system creates a ripple effect, offering endless possibilities. 🔄 Mediation: Understand how mediation can help transform conflicts and systems. Kimberly Best’s practice focuses on Family Mediation, Health, and Elder Care Mediation, Civil and Business Mediation, and personal and organizational Conflict Coaching and Conflict Consulting.  She is currently serving her second term on the board of the Tennessee Association of Professional Mediators.  Kim is also a volunteer mediator with the Los Angeles City Attorney’s Office, Dispute Resolution Program and Community/Police Unification Program and a practicing facilitator for challenging business and social conversations. In addition to nursing school, Kim attended graduate school at the University of North Carolina Charlotte in Clinical/Community Psychology.  She obtained a master’s degree in Conflict Management from Lipscomb University in Nashville, Tennessee, a certificate in Conflict Management Consulting from Pepperdine University and a certificate in Leveraging the Power of Emotions as You Negotiate from Harvard Law School.   Kim also trained in Transformative Mediation at Hofstra University, Healthcare Mediation at the University of South Florida, and Restorative Practices at the International Institute of Restorative Practices.  She is a working member of the Association of Conflict Resolution Elder Mediation Professional Development Group as well as a working member of Mediators Beyond Borders, International, and a member of the American Bar Association Dispute Resolution membership committee.  Kim is passionate about helping others resolve conflicts in a productive, non-litigious way using mediation, facilitation and collaborative problem solving in order to find optimal solutions for all parties.  She is the author of “How to Live Forever, A Guide to Writing the Final Chapter of Your Life Story" and is a speaker and trainer on the topics of conflict management, dispute resolution processes, life transitions, and how to make difficult decisions - including end of life issues.    Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

🎙️ Welcome to another episode of Conflict Managed. I'm excited to host Mandar Apte, Thought Leader, Social Innovator, Meditation Teacher, and Storyteller. Join us as we explore: 🌬️ The art of conscious breathing for emotional well-being at work. 🤝 Move beyond tolerance; cultivate mutual respect among colleagues. 🔄 Embrace the dynamic nature of acceptance in the workplace. 🌍 Look for global wisdom in all its forms to enrich workplace perspectives. 👥 Forge meaningful friendships and cultivate the essentials for fruitful workplace relationships. 🧠 The origin of work conflicts. 😓 Manage emotions effectively in a professional setting. 🌐 Gain a bird's eye view to navigate workplace conflicts more effectively.   Conflict Managed is available wherever you listen to podcasts.   In 2012, Mandar influenced Shell’s CEO to start Shell’s GameChanger social innovation program, which would invest in innovative solutions to sustainability challenges (SDG’s) and create both social impact and business returns. Through the portfolio of investments that he made through this impact investment fund, Mandar showcased how global brands, like Shell, can and must play a greater role to enable and scale social impact. While at Shell, in 2012, Mandar also won the League of Intrapreneurs award for his efforts to design and facilitate an innovation learning program to over 2000 colleagues at Shell using meditation techniques. In 2016, Mandar joined George Mason University as a Visiting Scholar at the Jimmy and Rosalynn Carter School for Peace and Conflict Resolution. He created the Business for Peace Innovation Lab, through which he provided innovation consulting to SDG16 (Peace & Security) and helped organizations to invest in peace. For nearly two decades, Mandar has volunteered his time for the Art of Living Foundation and the International Association for Human Values to teach leadership development programs using meditation techniques to thousands of people across the world. Mandar is the Founder & Executive Director of Cities4Peace – a not-for-profit consultancy that actively promotes peace in cities worldwide. The flagship program was held in Los Angeles, where so far over 250 community members including LAPD officers, former gang members and victims/survivors of violence have been trained by Mandar as Ambassadors of Peace. Similar programs are now being offered in many other cities and communities worldwide. In 2017, Mandar produced & directed a documentary film, From India with Love – that showcases the transformational experience of victims of violence from across America who embarked on a journey to India. The film was inspired by Dr. Martin Luther King Jr., who had also visited India to study nonviolence in 1959. The film was premiered by the Los Angeles Police Department at Paramount Studios and is now available on Amazon Prime in the US and in the UK. In 2018, Mandar hosted the inaugural World Summit on Countering Violence & Extremism that brought together law enforcement officers and peace activists from US and India to brainstorm novel solutions to promote peace. You can find Mandar Apte online at: https://mandarapte.net/ You can find his documentary, From India with Love, at https://www.fromindiawithlove.org/our-film. Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

🎙️In this first 2024 episode of Conflict Managed with the phenomenal Joyce Washington, join us as we delve into key topics that are essential for nurturing professional growth: 🌟 Learning the art of flexibility as a cornerstone for career advancement 🌱 Building resilience to navigate the twists and turns of your professional journey 🗣️ Exploring the reciprocal nature of respect in fostering honest and respectful work conversations 🧘‍♂️ Understanding the importance of staying present in your body during challenging discussions 🚀 Embracing difficulties as opportunities for personal and professional growth Conflict Managed is available on all podcast platforms. Tune in for valuable insights to kickstart your year on a positive note! Joyce Washington has over 38 years of experience in change management, talent development, multi-functional operational management, internal/external communications, recruiting, and logistics planning. She has a career record of transforming organizational cultures by analyzing current processes and creating and implementing high-impact business solutions/strategies that enhance productivity and maximize operational efficiency. These skills were honed over her entire 42-year career in corporate America. She gained disaster response experience as a catastrophe claims manager. She and her team responded to and were the face of Allstate Insurance Company during major natural and manmade disasters for over 25 years. Her passion is mentoring leaders and growing diverse teams. She rose through the ranks of a Fortune 100 company beginning in 1971, and through her effort, diversity leadership in her division increased. Her personal story is that she was often the first or only person of color or woman in leadership. Joyce holds an MBA and a Master of Strategy Communication. She is a community leader, racial justice advocate, facilitator, and Disaster Recovery Manager for the NW TN Development District.  Joyce serves as President of the Weakley County Reconciliation Project, Vice-Chair of the Advisory Board of the College of Business and Global Affairs at the University of Tennessee at Martin, and Recording Secretary for the Martin Alumnae Chapter of Delta Sigma Theta, Inc. She is an active member of the Refreshing Church of Martin, TN.  Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. You can find them online at 3pconflictrestoration.com.

🎙️ Welcome to another episode of Conflict Managed. I'm excited to have Brandon Brown, Senior Business Analyst, with us today to explore the crucial role of work relationships in career success. Let's dive into how building resilient and harmonious connections can be a game-changer in our professional lives. Join us as we discuss: 🤝 The power of soft skills: Driving relationship success at work. 🌱 Assigning mentors to new hires for stronger work bonds. 🧪 Creating work chemistry: Building resilient and positive connections. 👩‍💼 Empowering leadership: Fostering creativity and ownership. 🖥️ Success in remote work: Daily check-ins, trust, and peer accountability. The strength of our work relationships can be the driving force behind our career achievements. Tune in next week for more engaging discussions. Keep thriving in your professional journey! Brandon Brown graduated from the University of Michigan in Ann Arbor with a BSE in Computer Engineering and a Master's degrees in Information Systems and Business Administration from North Central College.  Brandon has worked in various roles in software development since 1999 with the last twenty years of that in the energy industry.  Aside from his career, Brandon enjoys playing tennis, spending time in nature, traveling, and visiting with his family. Conflict Managed is available wherever you listen to podcasts. Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).