How should people be treated at work on their worst days? Today on Conflict Managed, Nick Snaith talks about his move from criminal investigations to workplace investigations and mediation. Listen as Nick reflects on his early days as a manager, his best work experience, the impact of making small changes at work, the kinds of actions a good line manager takes, and his hope that mediation will become common practice in the workplace, for the mutual benefit of all parties concerned. Nick Snaith is a former UK Law Enforcement officer with 26 years of experience in investigative and intelligence led policing in the UK and overseas. Nick has worked for 3 UK Police Forces as an investigator and held a senior investigator role with the UK’s National Crime Agency (NCA). Nick has investigated on a local, regional, national and international level, offences of serious and complex crime, including human trafficking, modern slavery, cybercrime, drugs and firearms importations, child sexual offences and offences of violence such as murder and rape. Nick also spent 4 years as a team leader within the UK Counter Terrorism network of UK Law Enforcement and Government Agencies. Nick has led multi agency projects and developed working relationships with law enforcement agencies to combat terrorism and prevent and detect serious and organized crime. Nick has been an accredited trainer for the UK College of Policing since 2010 delivering covert investigation tactics to UK Police, Ministry of Defense and Department of Work and Pensions. In 2012 he became a training manager seconded to the College of Policing, specializing in train the trainer, covert policing, and course design. He also designed and delivered investigation training on behalf of the college in Africa to the Kenyan Law Enforcement agencies. Nick was a specialist course manager for the NCA, training a large cadre of trainers and students throughout the agency. In 2020 Nick left the NCA to pursue a career in the private sector having been headhunted as a senior advisor to an overseas government. He was given a mandate to design national strategies and develop and deploy Investigation, gender-based criminality, Equality, Diversity and Inclusivity training to SIO’s and Investigators within various law enforcement and Intelligence agencies in a post conflict North African Country. Since 2021 Nick has worked within the private sector managing complex workplace investigations that include allegations of bullying, victimization, and racial discrimination for various public and commercial sectors. He has also chaired Employment tribunals, grievance and appeal hearings. Please like and subscribe to Conflict Managed wherever you listen to podcasts.   Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Contact us at [email protected]. Our music is courtesy of Dove Pilot.