Summary:

Cynthia Hiskes joins Dr. Jim on the HR Impact show to discuss the cardinal sin of talent strategy transformation: thinking that all problems are rooted in talent attraction and recruitment. Cynthia emphasizes the importance of a holistic approach to talent strategy, focusing on the entire employee lifecycle and engagement. She shares her experience in developing a talent analytics function at Oak Street and how it helped identify and address retention challenges. Cynthia also highlights the need for cross-functional partnership and alignment to drive high performance teams. She concludes by emphasizing the value of understanding the business and using data to inform decision-making.

Key Takeaways:

Talent attraction and recruitment are not the sole contributors to organizational challenges; a holistic approach to talent strategy is necessary.

Engagement survey results can help identify areas of improvement and predict future attrition.

Root cause problem solving is essential in addressing people-related challenges.

Quick wins and alignment with key stakeholders are crucial for building credibility and driving progress.

Understanding the business and using data to inform decision-making are key to creating value through HR.

Chapters:

0:03:05 Using analytical skills in people leadership

0:08:42 Applying lessons from navigating the pandemic to solve talent shortages

0:12:27 Lack of data understanding and cross-functional partnership in HR

0:17:07 Methodical approach enables pace and progress

0:21:19 Prioritize based on business model and economics

0:24:28 Four questions every leader should ask when making decisions.

Connect with Dr. Jim: linkedin.com/in/drjimk

Connect with CT: linkedin.com/in/cheetung

Connect with Cynthia Hiskes: linkedin.com/in/cynthia-hiskes-9465a24

Music Credit: winning elevation - Hot_Dope

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