Summary:

In this episode, Dr. Jim interviews Silvia Miramontes, the CHRO of Foothill Credit Union, about the importance of being a hands-on leader and how it can drive culture change within an organization. Silvia shares her experiences and insights from her diverse background in HR, emphasizing the need for leaders to standardize what they do and demonstrate what good looks like. She also discusses the importance of continuous learning and the role it plays in effective leadership. Silvia highlights the need for leaders to adapt to different leadership styles and understand the needs of their team members in order to create a positive and productive work environment.

Key Takeaways:

Standardizing processes and demonstrating what good looks like is essential for driving culture change within an organization.
Being a hands-on leader involves actively participating in the work of your team and understanding their needs and challenges.
Continuous learning is crucial for effective leadership and staying up-to-date with industry trends and best practices.
Leaders should adapt their leadership style to the needs of their team members and provide support and guidance based on individual strengths and weaknesses.
Creating a culture of psychological safety and open communication is key to fostering a positive work environment and driving employee engagement.

Chapters:

00:03:00 Balancing between helping the team and allowing them to learn

00:06:00 The decision to switch industries and challenges faced

00:08:00 Ensuring effective communication during times of change

00:11:00 The importance of being hands-on in driving culture change

00:13:00 Advice for leaders who don't have direct experience in a particular job

00:16:00 Practical steps for creating psychological safety in the workplace

00:19:00 The importance of asking questions and taking action based on feedback

00:22:00 Key takeaways for being a hands-on leader and building a positive culture

00:24:00 Importance of starting small in cultural transformations

Connect with Dr. Jim: linkedin.com/in/drjimk

Connect with CT: linkedin.com/in/cheetung

Connect with Silvia Miramontes: linkedin.com/in/silvia-miramontes-73547120

Music Credit: winning elevation - Hot_Dope

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