On this episode, your host, Oz Rashid, is joined by Jequeatta Upton Smith, Vice President of Operations at Advocate Health Care, a non-profit healthcare system. They discuss inclusivity, diversity, interview questions to determine resiliency, affinity bias and hiring technology.

Jequeatta describes what makes inclusion critical in healthcare and shares favorite interview tricks for determining resiliency in candidates.

She explains why she hires for diversity of thought, background and experience over skill, which can be taught. She goes on to share how affinity basis in an interview process can lead to hiring misses when the candidate is simply a smooth talker.

Jequeatta speaks about how she gives people a realistic understanding of what it's like to work with her and at the company. One way she does so is by including a panel of the candidate’s direct reports and relying a lot on the feedback from the panel.

Jequeatta fills the interview with tons of unique insights every company could benefit from.

Resources mentioned:

Jequeatta Upton Smith - https://www.linkedin.com/in/jequeattaupton/

Advocate Health Care - https://www.linkedin.com/company/advocate-health-care/

The Leader’s Guide to Unconscious Bias - https://www.amazon.com/Leaders-Guide-Unconscious-Bias-High-Performing/dp/1982144319

OneNote - https://www.onenote.com/

Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid.

Learn more about MSH: https://www.talentmsh.com.

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