BONUS EPISODE - How to Promote Your Hospitality Business Hospitality has notoriously low profit margins, so it can be hard to justify spending money (and time) promoting your business. But in this ultra-competitive age, it's a necessity in order to stay in the public eye. In this special bonus episode of ExtraVirgin Food & Travel Podcast, with Brooke Burns, owner of Savannah PR and one of Australia's most experienced hospitality PR professionals, we look at the options of DIY and low-cost solutions to publicising your hospitality business. Brooke has kindly shared her extensive knowledge, and she and Natascha discuss the following: * Branding * Websites * How to do your own social media * Are phone photos good enough? * Approaching the media - print and online * What makes a solid story * Should you consider paying for content? * Is influencer marketing worth the investment? How much does it cost, and how do you choose the right one? * How to deal with negative reviews * What paid PR can and can't do for your business and how to measure success and more. Brooke also has her own PR podcast The PR Pod which, while it's aimed at PR Professionals, has plenty more useful tips you can apply to your business. This is a particularly practical and value-packed podcast, especially for hospitality venues, whether you're a cafe owner, restaurateur, bar or caterer.
# Negative Review ManagementDiscusses strategies for handling and responding to negative reviews to maintain a business's reputation.