Let's dive into an essential topic for all business owners: time tracking! You know, time tracking might sound like a mundane task, but really, it's like looking into a mirror. It gives you a clear reflection of what you're actually doing versus what you think you're doing. If you're a solopreneur, you should definitely start implementing this right away in your business.It may seem intimidating or overwhelming, but getting started with time tracking doesn't have to be complicated. There are so many platforms and methods to choose from, so chances are, there's at least one out there that will work for you! It's crucial to understand how long tasks take so you can optimize your processes and improve efficiency.And guess what? Time tracking isn't just beneficial for you; it has a positive impact on your team too. Creating a culture of accountability is essential, where everyone knows their roles and how their time contributes to our collective goals. Not only that, but if your whole team is time-tracking by task, it can help you with pricing and hiring decisions, ensuring you deliver great service to your clients effectively.Remember, every job is different, and that's why tracking tasks, not just time, is essential. It empowers you to understand your business better and make informed decisions. Take a leap of faith and try time tracking for 90 days. You'll see how it positively impacts your business and helps you become a more effective leader. Tune in now for all of the expert advice!What you'll hear in this episode:[1:40] Why time tracking can be one of the most potent tools to start to understand your R.O.I.[2:00]What time tracking is[3:25] Time tracking tools to help you get started[4:30] How and why to start time tracking[7:25] How time tracking helps discover inefficiencies in your business[10:35] How time tracking helps create a culture of accountability[13:35] Challenge to try time tracking for 90 days to see what you discover and how much more efficient your team can be Listen to Similar Episodes:Driving Excellence by Building and Sustaining a Strong Company CultureMastering Delegation to Empower Your Team for SuccessMastering Productivity and Work-Life Balance as an Entrepreneur with Amy Porterfield* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

We're diving headfirst into the fascinating world of remote work operations. First things first, let's get to know our guest, Peter Benei, and his inspiring background in the startup world. It's a journey full of twists and turns, and you'll be blown away by his remarkable achievements!But hold on tight, because we're about to uncover a critical issue faced by many startups out there – the branding conundrum! Peter shares why crystal-clear brand identity is an absolute game-changer in today's competitive market. Peter has a wealth of strategies that can yield big results without breaking a sweat. You'll be amazed at how easy it can be to make a huge impact!Once you've got the basics down, we'll explore the power of teamwork in remote settings. Peter walks us through the next steps and reveals the secret sauce to achieving your goals as a cohesive, unstoppable team. And speaking of teamwork, how do we keep that knowledge hub buzzing with the latest info? Peter raises a crucial question that'll get you thinking. Keeping that hub up to date is so important!What you'll hear in this episode:[0:45] Peter Benei Introduction [2:30] Peter's background [7:10] The problem with startup companies that don't have a brand understanding.[10:00] What are some simple things or low-hanging fruit that you tend to do first when you go into companies?[14:35] What is the next step? Why are we collaborating on this document at all? What is the overall journey that we are taking?[21:10] Who keeps the knowledge hub up to date?[23:40] What's the easiest part of building a company hub?[28:00] In a startup environment, you have to be flexible, adaptable, and modular.[29:55] Why you need to write down what you want to say.[35:20] The problem now is that people have grown accustomed to working remotely, and they are hesitant to go back to traditional setups.Listen to Similar Episodes:KPIs to Track the HR Side of Your BusinessOrganization Systems for your Business with Brittany DixonHow To Build Supply Chain and Operations That Scale with Aaron Alpeter* Connect with Peter on LinkedIn @Peter Benei* Check out Anywhere Consulting for help with mentoring and consulting for you remote-first business along with tones of free resources https://anywhere.consulting/* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Making your first hire doesn't have to be daunting; it can be exhilarating and empowering! If you've ever wondered how to make your FIRST hire in your business, buckle up because we're about to take you on a thrilling ride packed with practical tips and insider secrets!I remember when I was just starting, the idea of hiring someone was overwhelming. But building a dream team can take your business to new heights. You know, that superstar squad that gets things done! You might feel a bit unsure about the whole hiring process. Well, I've been there, and I'm here to tell you – you've got this!To ensure a successful hiring process, you need a bulletproof game plan. I'll walk you through creating a strategy that guarantees you'll find the right talents to fuel your business growth. Not only that, but I know the most common pitfalls and paths to success, so you can save loads of time and headaches. What you'll hear in this episode:[1:15] Today’s episode is for listeners who have never hired before and are wondering where to start. [3:45] The importance of building a team, but you have no idea how to do it well. [6:15] Hiring is one of those things that people assume you know how to do, but you don’t. [8:40] The four quadrants of hiring: clarity, velocity, traction, and velocity. [12:00] The three biggest mistakes entrepreneurs make when starting a business. [15:05] How to track your hours. [17:35] You can hire an agency, a contractor, or a freelancer. [19:10] The importance of having a game plan for hiring. [21:45] The importance of having a project management tool in place.Listen to Similar Episodes:How to Use ChatGPT to Facilitate Team Hiring and ManagementBuilding a Successful Business and Hiring Freelancers with Sandra ChauHiring for Impact: Making the Right Choice for Your Business* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/* Check out People Principles to build your hiring and people operations right the first time around https://peopleprinciples.co/

You're steering the ship of your business, and you've got to make sure the right folks are on board. Sometimes that means making tough calls to remove the ones who might not be the best fit. It's a challenge, but one we all have to tackle. But worry not! I'm here to guide you through the stormy waters of making the decision to fire someone. First things first, we're talking key indicators – those telltale signs that it's time to part ways. When it comes to evaluating your team members, pay close attention to their attitude and behavior. Are they meeting deadlines and delivering top-notch work? If not, it might be time to make that tough decision. Remember, we're not just talking about the individual – their impact on the entire team is crucial too.I know it can be hard to wrap your head around but believe me, you're not a bad person or a bad leader if you need to let someone go! It's all part of the journey of being a boss. Tune in for three key areas to consider when contemplating whether it's time to part ways.What you'll hear in this episode:[2:50] Indicators to pay attention to.[4:25] Look at their attitude and behavior.[6:10] Things to look for in undermining your team.[7:50] The impact on the team.[9:50] You're not a bad person.Listen to Similar Episodes:You Need To Fire an Employee… Now What?Tough Conversations and Effective Communication: Insights from Lori HarderHow to Fire Somebody (The Right Way) with Karly Wannos* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

As jobs become harder to fill and high rates of turnover become an ever-present problem at many companies, you may be wondering how you can create great jobs to retain the awesome members of your team. As someone who has navigated the challenges of leadership and office management, I've learned first-hand the importance of fostering a positive work environment. But what inspired me to explore this topic further was a captivating speaker I had the privilege of hearing at one of my previous jobs.That speaker is Zeynep Ton, who wrote the book (literally) on the Good Jobs Strategy. In her first book identifies the key hiring and culture strategies of great companies like Trader Joe's, the beloved specialty grocery store known for its exceptional employee culture. So, what exactly is the Good Jobs Strategy? It involves investing in employees by providing them with adequate training, ample opportunities for growth, competitive wages, and benefits. But it doesn't stop there, the strategy also emphasizes operational efficiency and considering employee thoughts and feelings.As leaders, we need to take the time to figure out how we can make our jobs truly great. Many aspects of work can be significant stressors for employees, so finding ways to alleviate that burden can make a world of difference, helping you attract and retain top employees. In this episode, we'll explore practical strategies and actionable steps to help you create good jobs for your team.What you'll hear in this episode:[0:00] Today’s topic: How to create good jobs for your team. [1:05] How I was inspired to do this episode because of a speaker I heard. [3:05] Trader Joe’s is a specialty grocery store. [4:45] What is a good job strategy? [6:05] The second part of a good job strategy is operational efficiency. [7:55] How to create a culture of continuous improvement in your business. [9:40] Find out how to offer flexibility in work. [11:10] Think about how you can make great jobs. Listen to Similar Episodes:How to ACTUALLY Provide Mental Health Support in the WorkplaceAn Action Plan to Become a Better BossSetting Expectations for Salary Raise Conversations with Employees* Read the first 20 pages of Good Jobs Strategy by Zeynep Ton and find more information here: https://www.google.com/books/edition/The_Good_Jobs_Strategy/kJeHAgAAQBAJ?hl=en&gbpv=0* Read the first two chapters of The Case For Good Jobs by Zeynep Ton and find more information here: https://www.google.com/books/edition/The_Case_for_Good_Jobs/q1R6EAAAQBAJ?hl=en&gbpv=1&printsec=frontcover* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

In this episode, I'll be sharing invaluable insights on how to properly build and support a remote team so you can take your business to new heights. You may have experienced some of the most common struggles that can turn remote work and communication into a real headache. But fear not! I've got you covered with practical strategies and expert tips to create a remote team that thrives.Remote work isn't just about overcoming hurdles; it's about creating an environment where everyone has an equal chance to thrive. Done well, it fosters inclusion and ensures that every team member can contribute and excel. The power of remote work lies in asynchronous communication, transparency, and open communication. Asynchronous communication allows you to unlock the power of effective collaboration across time zones while transparency and open collaboration build trust, spark innovation, and lead to unstoppable growth.The actionable tips and insights I have for you today will transform your team dynamics. From effective communication to promoting work-life balance, you'll have all the tools you need to build a remote work culture that thrives. So get ready to take your remote team to new heights as we explore the secrets, strategies, and stories behind building and supporting a remote team!What you'll hear in this episode:[0:00] The more you know about remote work, the better off your business is going to be. [1:45] The most common struggles that contribute to remote work and communication struggles. [3:50] What are some of the challenges that come with remote work? [6:15] How remote work creates an environment where everyone is more likely to have equal participation. [8:30] Summary of Gitlab’s remote work culture. [11:00] How to use asynchronous communication to accommodate different time zones. [12:30] Transparency and open collaboration. [14:20] How GitLab’s remote work practices are different from other companies. [16:15] How to create a remote work culture. [18:45] You have to change your habits as a leader.Listen to Similar Episodes:Embracing Innovation and AI with Jim CarterHow to Maximize Your Strengths (And Your Team's!)Organization Systems for your Business with Brittany Dixon* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

In this power-packed episode, we're diving headfirst into the realm of employee benefits, uncovering the cutting-edge trends that entrepreneurial leaders like you should provide to stay ahead of the game. We'll cover the traditional benefit structures and the new and creative benefits offered by other entrepreneurs in various industries.Great benefits allow you to attract top talent, and create a thriving work environment that propels your business to unprecedented heights of success, tune in to find out what you can do for you employees!What you'll hear in this episode:[1:15] What are some of the traditional benefits that businesses typically offer? [2:50] What are some of the most common benefits that you can offer? [4:40] What are some of the changes that are happening in the benefits landscape? [6:15] The second trend to watch is flexible work arrangements. With the rise of remote work and flexible scheduling, employees are looking for more flexibility. [8:15] Paid parental leave and bereavement leave. [10:35] The importance of providing health insurance and support. [13:10] Give your employees time to figure out their new life with a baby.Listen to Similar Episodes:KPIs to Track the HR Side of Your BusinessHow To Properly Support Your TeamImplement These 3 Rituals to Help Your Remote Team Work Better* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Today I'm thrilled to have Andrea Sager joining me as we explore the three crucial areas that small businesses must address for a solid foundation. If you're looking for practical advice and insights to establish a strong business footing, you're in the right place.Andrea Sager is a highly accomplished legal expert and entrepreneur who brings her extensive knowledge and experience to help small business owners navigate the complex world of law. With a passion for empowering entrepreneurs, Andrea has become a trusted advisor in the legal field. Through her own journey as a successful business owner, she understands the unique challenges faced by entrepreneurs and provides practical, actionable advice to protect their businesses. With her approachable style and deep understanding of legal matters, Andrea has become a sought-after speaker, mentor, and advocate for small business owners, equipping them with the tools and knowledge to thrive in the competitive business landscape.During our conversation, we dive into the question that many entrepreneurs face: When is the best time to switch to a corporation? We share valuable guidance on the factors to consider and the potential benefits and challenges involved in this decision. We also explain the importance of copyrights and trademarks for businesses. We break down how copyrights protect your creative content and trademarks safeguard your brand identity. By understanding these concepts, you can protect your intellectual property rights and establish a strong brand presence in the market.What you'll hear in this episode:[1:45] Introduction to the show. [9:40] The three things every business needs to get taken care of. [16:00] When is the best time to switch to a corporation? [18:35] An example of a time when someone didn’t do this and the impact it had on them. [24:45] How do you find the Legalpreneur membership? [27:05] Copyrights are your content, trademarks are your brand. [31:55] If you don’t use your trademark, you lose it. [35:10] Don’t put it on the back burner until you need an attorney.Listen to Similar Episodes:Building Accomplishment as an Entrepreneur: The Importance of Your Team with Marty KeiserLegal Implications of Becoming a Boss with Ashley HerdIllegal Questions You Can't Ask In Interviews*Connect with Andrea on IG @thelegalpreneur*Check out https://thelegalpreneur.com/ for more insights on what you and your business need *Check out Andrea's book "Legalpreneur: The Business Owner's Guide To Legally Protecting Your Business"* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Freelancers can play a pivotal role in scaling your business. So, let's roll up our sleeves and dive into some game-changing strategies. Navigating the challenges that come with working alongside freelancers is part of the entrepreneurial adventure. From communication hurdles to aligning expectations, we must conquer these obstacles to achieve seamless collaboration. Together, we'll unlock the secrets to effective communication, ensuring that our visions are clearly understood and executed.Regular check-ins with freelancers are the lifeblood of a thriving entrepreneurial ecosystem. These check-ins not only keep us in the loop but also foster a sense of collaboration and accountability. Join me as we explore the art of effective check-ins, where we'll establish a strong rapport, celebrate wins, and tackle any roadblocks that stand in the way of our entrepreneurial success.What you'll hear in this episode:[0:00] Today's Topic: How to Run Meetings with Freelancers. [2:20] What are some of the major challenges you may encounter with freelancers? [4:35] What is a "kickstarter meeting?" [7:00] Tips on scheduling meetings to address issues. [8:45] The fourth type of meeting is a project and review meeting. [10:45] Ensure you utilize the appropriate tools for team communication. [12:40] Emphasizing the importance of regular check-ins. [14:50] Exploring why freelancers can play a crucial role in your team.Listen to Similar Episodes:Building a Successful Business and Hiring Freelancers with Sandra ChauTough Conversations and Effective Communication: Insights from Lori HarderHiring for Impact: Making the Right Choice for Your Business* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

As a boss, you may wonder how you can help your team learn about AI and navigate this evolving landscape. Don't worry, I've got you covered! I'll share practical strategies and tips on how you can effectively support your team's learning journey and equip them with the essential skills to embrace AI in the workplace.We'll uncover what the future of work could look like with AI and how it will change the jobs we need. From automation to augmentation, we'll discuss the various ways AI is set to revolutionize industries and professions. I'll shed light on the advantages and drawbacks of generalization and specialization as they relate to our changing world and help you find the right balance for your team and organization. Last but not least, I'll emphasize the importance of hiring individuals with diverse backgrounds and experiences. We'll explore why this is crucial as businesses navigate the AI-powered future. By fostering a diverse workforce, you can tap into a wealth of knowledge and perspectives, enabling your organization to effectively address challenges and drive innovation.What you'll hear in this episode:[1:50] What could the future of work look like with AI? [4:40] How will AI change the jobs that we need? [7:20] How can you help your team learn AI? [10:00] What are the essential skills for success? [14:00] Generalization vs. specialized specialization[19:50] Why hiring individuals with a wide range of experience is crucial.Listen to Similar Episodes:Embracing Innovation and AI with Jim CarterHow to Maximize Your Strengths (And Your Team's!)Building a Successful Business from Scratch with Raya Schwartz* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

In this engaging episode with Keziah Bollinger, we explore a wide range of topics related to business ownership. From navigating a side hustle while working full-time to the challenges of entrepreneurship. Keziah shares her initial thoughts and mindset when starting her own business, along with valuable insights on saying no to things that don't serve you. We delve into the secrets of maintaining an abundant mindset in a saturated industry, highlighting the importance of embracing your uniqueness. Additionally, we discuss the top challenges faced in business and the inevitable ups and downs of being a business owner. Are you ready to conquer the challenges of business ownership and unleash your entrepreneurial spirit? Whether you're just starting out or looking to take your business to new heights, this episode is a must-listen for anyone seeking to thrive in the fast-paced world of entrepreneurship. Get ready to be inspired, motivated, and equipped with the tools you need to succeed.What you'll hear in this episode:[2:25] Growing up with the mindset that business owning will never be for me. [4:45] Navigating a side hustle while working a full-time job. [6:50] What were some of the thoughts you had when you first started your business? [12:00] How to say no to things that don't serve you. [14:55] How to stay in an abundant mindset in a saturated industry. [17:05] What are some of the top things that you find the most challenging in your business? [21:20] No one's style is the same. [23:15] The ups and downs of owning a business. Listen to Similar Episodes:Unlocking Your Full Potential as a Boss with Self-Leadership SkillsOvercoming Uncertainty and Becoming a Changemaker with Alex BudakGet to Know Me: My Journey to Entrepreneurship as Interviewed by Jackie Serviss* Connect with Keziah on IG @keziahbollinger* Check out her podcast The Worth. Women Podcast* Check out her website for 1:1 coaching https://keziahbollinger.com/* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Contracts are essential for freelancers and clients alike. They establish clear expectations and protect all parties involved. To create a well-drafted contract, focus on key components like project scope, deliverables, intellectual property rights, confidentiality clauses, and dispute resolution mechanisms. I'll break down these essential elements in today's episode, equipping you with the knowledge to craft robust agreements.Get ready to learn how to draft comprehensive agreements, prioritize the scope of work, address payment terms, and embrace contracts as a vital tool across your business!What you'll hear in this episode:[0:06] The importance of having contracts at the front for freelancers. [1:58] Why having contracts in place for freelancers is so important. [3:46] What constitutes a well-drafted contract? [5:38] Clear definition of the scope of work should be the first priority. [7:27] Payment terms hold utmost significance. [10:30] Even freelancers can be required to sign contracts.Listen to Similar Episodes:The Chief of Staff Role and What It Really Means for Your Business with Mackenzie LeeHiring the Right Team with Kacia GhetmiriHow Do Find (And Keep) Great Employees?* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Today we're diving into the world of freelancers. Integrating freelancers into your business can offer numerous advantages. Their diverse skill set can bring fresh perspectives and innovative ideas to your projects, elevating the overall outcome. Still, it's crucial to understand that there are potentially negative sides to this arrangement. By arming yourself with this knowledge, you'll make informed decisions and optimize the potential of freelancers to drive success in your role as boss.What you'll hear in this episode:[1:20] Today's Topic: Freelancers[4:15] Determining the worker's status as an employee or contractor: The three categories of employment[6:55] Advantages of integrating freelancers into the business.[9:05] A project can benefit from the diverse skill set brought by freelancers.[11:15] Consequences of having a large number of freelancers.[13:35] Managing expectations: The limitations of freelancers in altering established workflows.[17:15] Smaller businesses also find freelancers highly beneficial for accessing skills and experience.[19:00] Emphasizing the importance of understanding the pros and cons of engaging freelancers.Listen to Similar Episodes:Building a Successful Business and Hiring Freelancers with Sandra ChauBehind the Scenes: How To Strategize Your Job Search Like Recruiters DoHiring for Impact: Making the Right Choice for Your Business* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Entrepreneurs like us know that company culture is the beating heart of our organizations. It sets the tone for success, fuels innovation, and creates an environment where our teams can thrive. Today, we'll explore the power of company culture and how it can drive positive outcomes that skyrocket our business.We'll uncover the hidden dangers of misaligned cultures. When values and behaviors don't align, it can lead to lost productivity and unhappy team members. As entrepreneurs, we can't afford to let that happen. I'll share insights on how to avoid these pitfalls and create a culture that propels us forward.Company culture is more than just a buzzword. It's a powerful business system that shapes every aspect of your business. Defining your company's culture is a critical step in our entrepreneurial journey. Together, we'll explore effective ways to articulate and communicate our desired culture, attracting top talent and building a team that shares our vision. And let's not forget the importance of reviewing your people operations. I'll show you how to align your recruitment, onboarding, and performance management processes with your culture to create a cohesive and thriving work environment.What you'll hear in this episode:[3:50] What’s the company culture like? [6:10] Company culture can be boiled down to these three questions. [8:00] The negative business impact of misaligned cultures. [12:25] The evolution of culture from 1.0 to the current 4.0 [15:50] Culture is defined as a business system. [19:05] What should you do if you don’t have your core values? [21:35] How do you define your company’s culture? [24:20] Review your people operations to see if they’re aligned with your values.Listen to Similar Episodes:Employees Are NOT Your Family: Culture Building TacticsHow to Maximize Your Strengths (And Your Team's!)Embracing Radical Personal Responsibility: A New Era of Leadership with Jen Szpigiel* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

I'm so excited to have Britt Frank with us today to dive deep into the entrepreneurial realm and explore an essential topic: how to help your team break free from being stuck and support their mental well-being for ultimate business success. As entrepreneurs, we know that feeling stuck can hinder progress and innovation. That's why we're sharing game-changing strategies to unleash the full potential of your team. Discover practical techniques that will create an environment conducive to growth, creativity, and continuous improvement.We understand that the mental well-being of your team is crucial for unlocking their exceptional performance. We'll uncover the power of supporting their mental health, fueling their motivation, resilience, and ability to overcome challenges with grace and determination. In the entrepreneurial world, effective communication is paramount. By establishing clear ground rules and fostering open dialogue, you'll create an environment that encourages collaboration, sparks innovation, and leads to breakthrough solutions.Elevating your team's well-being is not just a buzzword; it's a competitive advantage. We'll unveil essential practices for cultivating a thriving work culture, promoting work-life balance, and providing comprehensive support. By prioritizing your team's well-being, you'll create a solid foundation for their success and foster unwavering loyalty.What you'll hear in this episode:[1:30] Britt's background. [3:45] The Science of Being Stuck[5:25] How often does a person go offline in a day? [10:30] What to do if you feel like you're engaged in an irrational conversation?[15:45] Establishing ground rules for a difficult conversation. [20:15] What else is essential for businesses to do to support their team's well-being? [22:50] Create a list of questions and share it with your team. [25:40] Invest time in understanding the duration of work tasks and consider bandwidth constraints.Listen to Similar Episodes:Leading Through Tough Times: Tips and Strategies for EntrepreneursHow To Properly Support Your TeamGoal Setting to Help Your Team Succeed with Kate Erickson* Connect with Britt on IG @brittfrank* Check out her website for access to her book along with many valuable recourses and information https://www.scienceofstuck.com/* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

There are so many applications of ChatGPT in entrepreneurship but did you know that it can help you with hiring and team management?? Get ready to harness the untapped potential of ChatGPT as we explore cautionary tales, craft compelling job descriptions, and generate captivating copy. Plus, I'll share our own success stories of integrating ChatGPT into our business operations (along with some not-so-successful integrations).Join me in this thought-provoking episode of Oh Shit! I'M the Boss Now?! as we unlock the potential of ChatGPT. With these insights, you can stay ahead of the competition and supercharge your business with the cutting-edge capabilities of AI. What you'll hear in this episode:[3:51] Example of how AI is not being utilized in the right way[5:36] Using chat prompts as a cautionary tale for your business.[9:50] Crafting job descriptions for job postings and formulating interview questions.[11:45] Harnessing its potential to create company lists and source talent.[15:22] Utilizing it to generate various types of copy for your business.[17:14] Our application of it within our business operations.Listen to Similar Episodes:Embracing Innovation and AI with Jim CarterHiring the Right Team with Kacia GhetmiriThe Secret to Hiring Success: Strategies for Finding the Right Employee* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

As a new leader, delegation is key to your success. In this episode, we'll explore its power in building trust and strengthening relationships within your team. I'll start by sharing a thought-provoking comment from a former employee that sparked my own deep dive into the world of delegation and its impact on our professional lives. We'll address the fear of letting go of control, a common challenge for new leaders. I'll provide valuable insights and strategies to help you overcome this fear and embrace effective delegation confidently. Next, we'll answer the critical question: how do you select the right tasks to delegate? I'll walk you through practical advice and considerations for making informed decisions about task allocation, ensuring the right people are entrusted with the right responsibilities.What you'll hear in this episode:[1:20] Today’s Topic: Delegation. [2:55] Jackie discusses a comment made to her by a former employee of Mindset after she left a job. [5:10] Delegating helps foster trust and strengthen relationships. [7:20] Overcoming the fear of relinquishing control. [9:25] How do you effectively choose the tasks to delegate? [11:50] Establishing clear expectations is crucial [14:30] The essential actions for individuals new to delegation. [17:00] Requesting feedback about delegation is a positive no matter if its good or bad Listen to Similar Episodes:Trust and Delegation with Rachel GreimanHow to Strategically Receive, Utilize, and Handle Feedback from Your TeamHow To Properly Support Your Team* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Understanding your influence and its game-changing impact is crucial. Joining me to dive into this topic is the brilliant Vanessa Bohns, ready to unlock the secrets of wielding influence as a boss in your entrepreneurial journey.We kick off by uncovering how influence is studied, unveiling the cutting-edge methods and strategies used by experts in the field. From there, we shift gears to explore the power versus influence dynamic, equipping you with the knowledge to leverage both for maximum entrepreneurial success.But we don't stop there. We deliver three game-changing tactics that will skyrocket your awareness of your own influence for a mind-shift that will empower you to make intentional choices, position yourself as a thought leader, and create a lasting impact in your entrepreneurial endeavors. And for those moments when the going gets tough, we share invaluable advice to help you navigate setbacks and conquer any obstacles standing between you and the results you crave.What you'll hear in this episode:[1:50] Vanessa's Introduction and Introduction. [4:30] How do you study influence? [5:55] What is the difference between power vs. influence? [11:30] How to know if you're having influence?[14:35] Three things you can do to become more aware of your influence. [17:50] How do you know if you're getting the right feedback? [23:15] Advice for those who don't feel like they are getting the results they want. [28:25] Are you doing any research on any of that right now?Listen to Similar Episodes:Emotional Intelligence 101: How to Improve Your Skills as a LeaderEmployee Appreciation - How to Acknowledge Your TeamIncorporating personal development tools into your business and culture* Connect with Vanessa of Twitter @profbohns* Check out her website to get access to her amazing book and more of her content https://www.vanessabohns.com/* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

First, we'll tackle the question of when it's the right time to hire someone for your business. I'll provide key indicators and considerations to help you make an informed decision that aligns with your needs and goals. Then, to ensure a smooth hiring process, creating a comprehensive task list is essential. I'll guide you in prioritizing and delegating responsibilities effectively to new team members, enabling you to stay organized and focused on achieving your business objectives.Seeking support is crucial for your business's growth and success. Today I'll explore various avenues where you can find valuable assistance, such as industry-specific networks, professional associations, and mentorship programs. Building a strong support system will provide you with guidance and resources to overcome challenges.If you're considering hiring a virtual assistant, I'll share insights on identifying the optimal moment to do so and practical tips for making the most of this role. I'll also provide actionable advice on leveraging freelancers effectively to meet your immediate business needs while optimizing your budget.Finally, I'll stress the importance of establishing a solid foundation by signing contracts with your team members. I'll outline the key elements to include in employment contracts and offer practical tips for maintaining a professional and mutually beneficial working relationship.What you'll hear in this episode:[0:05] If you're considering hiring for the first time into your business, what steps should you take?[2:25] Transitioning from being a solopreneur to an entrepreneur: How to make the leap.[7:15] How can you determine if it's time to hire someone for your business?[9:05] Create a comprehensive list of tasks you need to accomplish in your business.[14:00] Identifying the right moment to hire a virtual assistant.[16:30] Where can you seek support for your business?[20:30] How to use freelancers to help you get started with recruiting.[22:35] Ensuring a solid foundation by signing a contract with your team.Listen to Similar Episodes:Hiring the Right Team with Kacia GhetmiriHow Do Find (And Keep) Great Employees?Organization Systems for your Business with Brittany Dixon* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

We're diving deep into the notion that your purpose goes way beyond the confines of your career or work. I've discovered some game-changing strategies that will help you infuse more meaning into every aspect of your life. Trust me, this is the secret sauce that separates the ordinary from the extraordinary.It's time to shift gears and stop chasing a singular purpose. Instead, I'll show you how to channel your energy into finding happiness and fulfillment. I'll share real-life examples of entrepreneurs who have found their bigger calling without completely changing their career paths. And that's not all. We'll explore additional avenues to cultivate happiness that you probably haven't even considered! Plus, I'll emphasize the undeniable importance of prioritizing your health and wellness as a high-achieving entrepreneur. After all, your success depends on your well-being.What you'll hear in this episode:[2:05] Your purpose doesn’t need to be confined to your career or work.[4:35] Discovering ways to infuse more meaning into your daily life is explored.[6:50] Diving into the idea of shifting from pursuing a purpose to seeking happiness.[9:05] Consider the possibility that a bigger calling may not require an entirely different career path.[11:00] Exploring additional avenues to cultivate happiness in your life.[12:40] Understanding the importance of prioritizing your health and wellness.[14:20] Learn how to find meaning in your everyday life.[16:40] Discover why enjoying your career doesn't hinge on finding your purpose.Listen to Similar Episodes:Overcoming Uncertainty and Becoming a Changemaker with Alex BudakBuilding Your Employer Brand: Why Your Values and Purpose MatterLeading Yourself is the First Step Towards Leading Others with Lindsey Schwartz* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Brace yourself for a treasure trove of entrepreneurial wisdom as Amy Porterfield shares her invaluable lessons learned from hiring and assembling a dream team. Discover the insider secrets and invaluable insights that will revolutionize the way you build and nurture your own powerhouse team.But that's not all – we uncover the power of initiating a 90-day trial period with your team, revolutionizing the way you manage and optimize your workforce. Learn how this innovative approach can supercharge your team's productivity and success, and how you can implement it in your own business.And for all you passionate souls whose brains never seem to rest, we reveal the secret techniques to tame that constant business buzz and find harmony amidst the chaos. Discover proven strategies to regain focus, boost your creativity, and achieve a healthy work-life balance. Does that mean implementing a four-day workweek? We've got the answer. Uncover the pros and cons of this increasingly popular work schedule and gain insights into how it may fit into your own entrepreneurial journey.What you'll hear in this episode:[3:00] Amy’s new book is out![5:15] The side hustle policy in my business.[7:50] What is a thriving side hustle? What does it mean?[13:20] The biggest lessons Amy's learned from hiring people.[16:30] The importance of creating a plan for trying the four-day workweek.[19:00] How to start a 90-day trial with your team.[24:50] What do you do when your brain doesn’t shut off thinking about business?[27:30] Do you feel like a four-day workweek only works best for certain businesses?[30:15] What’s the best way to get to know Amy?Listen to Similar Episodes:Organization Systems for your Business with Brittany DixonFive Day Work Week - Is it a Fit for Your Business?How To Give Your Team Feedback* Connect with Amy on IG @amyporterfield* Check out her website for her amazing podcast "Online Marketing Made Easy"* The recommended episode from Amy's podcast is episode #378: Could A 4-Day Work Week Fit Your Business? * This is the list of the books we discussed and recommended in the episode: Two Weeks Notice: Find the Courage to Quit Your Job, Make More Money, Work Where You Want, and Change the WorldRadical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your HumanityShorter: Work Better, Smarter, and Less―Here's How* Connect with me on IG @jackie.koch_* Find more information on my...

Picture this: a work environment that not only fuels productivity but also takes care of your team's well-being. Sounds amazing, right? Well, I'm here to show you how to create just that. We'll explore powerful strategies and practical actions that will transform your workplace into a sanctuary of mental well-being.With remote work becoming the new norm, creating psychological wellness in virtual workplaces is more important than ever. I've got expert tips and tricks to ensure your remote team members feel connected, supported, and motivated, no matter where they're located!There are really four essential actions you can take to create a healthy workplace that fosters overall well-being. From prioritizing mental health to building a positive work culture and promoting work-life balance, these steps will revolutionize the way you lead your team.What you'll hear in this episode:[2:50] What can business leaders do to help support their team's mental health?[5:20] Learn how to create a work environment that effectively supports mental health. [7:50] What is an environment of psychological safety?[10:05] Foster engagement and active listening with your team by implementing effective strategies.[14:25] Have one-on-one meetings with your team members to strengthen communication and support individual growth.[17:10] Acknowledge the valuable work of your team to boost morale and productivity.[19:30] Tips on how to create psychological safety at work within a virtual workplace.[24:30] Discover the four essential actions you can take to create a healthy workplace and promote overall well-being.Listen to Similar Episodes:Tough Conversations and Effective Communication: Insights from Lori HarderOrganization Systems for your Business with Brittany DixonDelegation - How To Best Manage Your Team with Cyd Rechtin* Source mentioned in the episode: https://rework.withgoogle.com/guides/understanding-team-effectiveness/steps/foster-psychological-safety/* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

I am thrilled to share this conversation I had with Marisa Corcoran, an expert in recruiting and hiring for companies, about the art of copywriting to sell. This episode is packed with insights that will motivate you to take action and reach new heights in your career.Marisa and I kick off the discussion by exploring the power of storytelling, a technique that has been around for centuries and remains a cornerstone of effective communication. She then shares her tips on how to use storytelling to promote your business and attract the best talent.As we dive deeper, Marisa discusses the challenges of convincing people of your value and how to write compelling job postings that stand out from the competition. Her insights are gold and will surely inspire you to up your game in your recruiting efforts.What you'll hear in this episode:[2:05] How to use copywriting to promote your business.[12:25] Storytelling is our oldest form of communication.[17:30] Why storytelling is a new thing, but it’s not new to you.[20:35] What’s stopping people from believing your value?[24:10] Why you need to write captivating job postings to get people to apply.[30:10] How to recreate moments on stage through your senses.Listen to Similar Episodes:Building Your Employer Brand: Why Your Values and Purpose MatterHow To Position Yourself as a Premium Brand and Attract the Right Clients to Your Business with Fabi PaoliniImplementing the Enneagram into Your Culture with Tracy O'Malley* Connect with Marisa on IG @mtoni* Join Marisa's Facebook community "The Copy Chat" * Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Here's the deal: if you want to dominate the entrepreneurial world, you need to start by mastering yourself. In this episode, I'll reveal the secrets of serious self-reflection that will unlock your true potential as a boss. Get ready to uncover your strengths and weaknesses, and unleash the unstoppable force within you.We'll also dive into the art of feedback. As an ambitious entrepreneur, you need to know how to ask for and embrace constructive criticism like a boss. I'll share powerful techniques to extract feedback from others and use it as a catalyst for your growth. Prepare to amplify your skills and skyrocket your success!Being a successful boss takes more than just ambition. It's about having the perfect blend of self-awareness, dedication, and an insatiable hunger for knowledge. I'll equip you with the critical skills you need to become the ultimate boss-preneur. From effective communication and empathetic leadership to making killer decisions and fostering a supportive work culture, you'll have the arsenal to conquer any entrepreneurial challenge.What you'll hear in this episode:[1:20] The first thing you need to do is do some serious self-reflection.[2:35] How to ask for feedback from other people.[5:00] As a leader, you set the tone and the culture for your team. Recognize the messages you send.[7:30] Managing a team requires constant self-reflection and growth.[9:35] Being a successful manager requires a combination of self-awareness, dedication, and the willingness to learn.[11:25] The critical skills needed to be a good boss.Listen to Similar Episodes:3 Habits To Help You Become a Better LeaderEmotional Intelligence 101: How to Improve Your Skills as a LeaderGoal Setting to Help Your Team Succeed with Kate Erickson* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

In this episode, we'll cover decision-making within your team. Learn when to strive for consensus and when to make swift decisions that propel your venture forward. Making sound choices amidst differing opinions can be a game-changer for your business.Effective communication is the lifeblood of thriving businesses. Together, we'll unlock the art of communicating with unwavering candor and empathy. By truly listening to your team members, you'll create an environment where innovation flourishes and ideas flow freely. Clear and concise communication is crucial. Cut through the noise, eliminate jargon, and deliver your message with razor-sharp clarity. Captivate your team and keep them laser-focused on your vision for ultimate success. Harness the power of non-verbal communication to build trust effortlessly and forge unbreakable connections with your team. Master body language, facial expressions, and subtle cues to enhance your message. Lastly, we'll dive into delegation! Delegation is your superpower, not an act of desertion. Together, we'll create a roadmap that empowers your team with crystal-clear instructions, roles, and goals. Watch as your dream team embraces their responsibilities and drives your business forward with unwavering determination.Together, we'll unlock the secrets to becoming the visionary, the innovator, and the inspiring leader your team craves. What you'll hear in this episode:[2:55] How to make good decisions when you have a team.[5:40] Why you should only strive for consensus when the potential harm of making a bad decision is greater than the benefit. [8:15] How to communicate with candor and empathy. [10:55] Leaders who don’t listen will eventually be surrounded by people with nothing to say.[12:45] The third part of communication is being clear and concise.[15:00] Paying attention to your non-verbal communication.[17:00] Why you want to be detailed about the what and the why.[18:50] How to set clear expectations.[20:55] Delegating doesn’t mean deserting the team.Listen to Similar Episodes:How To Properly Support Your TeamDelegation - How To Best Manage Your Team with Cyd RechtinDeveloping a Leadership Mindset with Zach Arend* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Being a boss is about more than just titles and corner offices. It's about harnessing your entrepreneurial spirit and embracing the challenges and opportunities that come with running the show. So, what exactly does it mean to be a boss? I'll guide you through the exhilarating journey of defining your role and seizing your moment in the spotlight.As an entrepreneur-turned-boss, your success hinges on your ability to get things done through others. That's why we'll dive deep into the essential skills that will transform you into a masterful boss. From mastering the art of communication to delegation, empowerment, and creating a vibrant work environment, we'll equip you with the tools you need to become an unstoppable force.What you'll hear in this episode:[1:30] Defining the role of a boss.[2:55] What is your job now that you have people on the team?[4:25] Your purpose is about the outcome your team is trying to accomplish.[6:15] Your job as a manager is to get your work done through other people.[8:15] What are the essential skills you need to develop in order to become a better boss?Listen to Similar Episodes:Emotional Intelligence 101: How to Improve Your Skills as a LeaderMastering the Art of Managing UpLeading Through Tough Times: Tips and Strategies for Entrepreneurs* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Being a new boss can be intimidating, but with the right mindset and skills, you can rise to the occasion and lead your team to greatness. That's why in this episode, we'll explore the power of self-leadership, starting with the crucial skill of self-awareness. By mastering self-awareness, you can better understand your own emotions and motivations, and use that knowledge to inspire and motivate your team.We'll also dive into the importance of self-regulation and self-confidence, and how these skills can help you stay calm, focused, and confident in high-pressure situations. Plus, we'll talk about how to balance self-efficacy with collaboration and teamwork, so you can get the support you need to achieve your goals.In the second half of the episode, we'll shift our focus to what it takes to be a good boss. We'll explore the key skills you need to communicate effectively, motivate your team, delegate tasks, and provide feedback. These skills are essential for creating a positive and productive work environment where everyone feels valued and supported.Don't miss out on the next episode of this one-of-a-kind series where entrepreneurship meets leadership. Together, we'll unlock the secrets to becoming the visionary, the innovator, and the inspiring leader your team craves. So, gear up, embrace the challenge, and prepare to conquer the world as an entrepreneurial leader!What you'll hear in this episode:[0:00] What are the essential self-leadership skills you need?[2:30] What is self-leadership?[4:25] How self-awareness can be developed through things like reflection, introspection, and mindfulness.[6:35] Developing self-awareness can help you better understand your own emotions.[8:25] What is Self-Regulation?[10:15] Self-confidence is an essential trait for great leadership.[12:45] The last part of self-leadership is self-efficacy.[15:00] The importance of balancing self-efficacy with a willingness to get support from others.[17:30] What are the four things you need to focus on in order to be a good boss?Listen to Similar Episodes:How to Maximize Your Strengths (And Your Team's!)Your Leadership Will Evolve as Your Business Does with Anthony Trucks3 Habits To Help You Become a Better Leader* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

I'm thrilled to introduce our exciting new five-part series: "Boss vs Leader." Over the next episodes, we'll dive deep into the transformative world of leadership, exploring the key distinctions between being a boss and being a leader. Get ready to revolutionize your leadership approach and unlock your full potential as we embark on this enlightening journey together. In this episode, I'll share my personal journey of chasing fulfillment and success, both personally and professionally. I'll take you through the ups and downs, the moments of self-doubt, and the groundbreaking discoveries that transformed me into the leader I am today.We'll unpack the profound distinction between being a boss and being a leader. Brace yourself for eye-opening insights that will challenge your mindset and revolutionize your leadership approach. Discover why self-leadership is the cornerstone of effective team leadership and how it can catapult you to extraordinary heights of success.We're not stopping there! We're going to dig deep into the worst people managers, unveiling the traits and behaviors that send teams spiraling into chaos. Don't be one of them! Learn from their mistakes and avoid the pitfalls that derail leadership greatness.What you'll hear in this episode:[1:35] I found myself feeling unfulfilled in both my personal life and career.[2:45] My first introduction to personal development and self-development.[4:25] I went to Tony Robbins to further develop my understanding of myself.[6:25] Why are you bragging about yourself so much right now?[7:25] Why self-leadership and people leadership skills are not the same thing.[9:35] The worst people managers.[12:05] Developing self-leadership is the foundation of working on a team.[14:05] What are the necessary skills that you need to develop to be good at your job?Listen to Similar Episodes:Your Leadership Will Evolve as Your Business Does with Anthony TrucksEmbracing Radical Personal Responsibility: A New Era of Leadership with Jen Szpigiel3 Habits To Help You Become a Better Leader* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Sandra's passion for helping businesses grow is truly inspiring, and her success is a testament to her hard work and dedication. Her insights and advice are invaluable for anyone looking to start their own business, and I'm grateful for the opportunity to share her knowledge with our listeners.Sandra's journey into entrepreneurship is a prime example of how taking risks and overcoming self-doubt can lead to success. She reminds us that sometimes, the hardest part of starting a business is taking that first step. However, with the right mindset and determination, anything is possible.Throughout our conversation, Sandra highlights the significant differences between corporate life and entrepreneurship, emphasizing the freedom and creativity that comes with being your own boss. She has so many valuable insights into hiring a virtual assistant and finding the right creative freelancers to bring a unique perspective to your business.What you'll hear in this episode:[3:00] How Sandra got into entrepreneurship[6:15] Did you have any imposter syndrome going into a career that was so vastly different from what you went to school for?[11:15] You just have to start!!![12:50] What are the big differences between corporate life and entrepreneurship life?[16:45] What has your experience been like bringing on help in your business?[18:30] What have you learned from hiring a virtual assistant? The dos and don'ts [23:30] How do you find your creative freelancers along with what process do you use to find who's a good fit for your business?[26:50] Breakdown of Sandra’s business [29:00] How to connect with SandraListen to Similar Episodes:How to Maximize Your Strengths (And Your Team's!)Hiring the Right Team with Kacia GhetmiriBuilding Accomplishment as an Entrepreneur: The Importance of Your Team with Marty Keiser* Connect with Sandra on IG https://www.instagram.com/sandrachaudesign/?hl=en* Check out Sandra's website on her mastermind and courses along with her agency's services https://schoolofvisualbranding.com/ * Connect with me on IG https://www.instagram.com/jackie.koch_/* Find more information on my website https://www.jackiekoch.com/

Prepare to be inspired as we dive headfirst into the captivating world of AI and its profound impact on our lives. Trust me, this is an episode you don't want to miss.Are you ready to unlock your full potential? Jim Carter and I will explore how you can use technology creatively and efficiently to skyrocket your success. We'll reveal powerful strategies to reduce costs and maximize your profits like never before. Now, let's address the elephant in the room: Will AI snatch away our jobs? No! Jim will shatter those doubts and show you how nothing can replace the essence of who we are. Curiosity, emotional intelligence, and the spark of human ingenuity will always shine brightly. AI is not a threat; it's an incredible opportunity for growth. Here's the best part: You don't need to be a tech expert to thrive in this new era. Jim will reveal how you can get creative in your own space, harnessing the power of AI to catapult your success. What you'll hear in this episode:[2:05] Jim’s background in tech.[7:15] What’s the impact of AI on the world?[10:05] What is it about the startup culture that some people love?[16:15] How can you use technology creatively and more efficiently to reduce cost and profit more while you’re at it?[25:20] You can be an expert in something, but if you don’t adapt you will die.[28:45] Is AI going to get rid of jobs by any means?[33:45] Nothing will ever replace curiosity and emotional intelligence.[36:10] Reverse engineer the tasks that go into day-to-day operations.[50:25] You don’t have to master this to get creative in your own space with what is possible.Listen to Similar Episodes:Organization Systems for your Business with Brittany DixonScale Your Business - Hiring and Scaling Tips from Sharon BondurantHow to Outsource & Build a Team Internationally with Jasmine Jonte* Connect with Jim on IG @causehacker* Check out Jim's free video for a step-by-step Chat GPT tutorial https://fastfoundations.com/chatgpt/* Schedule a free call with Jim to get some insight into how AI can help your business https://calendly.com/jimcarter/tech-call?month=2023-05* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

I'm sitting down with Adrian Koehler to discuss his coaching journey and the use of personality assessments in making hiring decisions for entrepreneurs. Adrian shares his own entrepreneurial story and how his experiences have shaped his coaching philosophy.As entrepreneurs, we often find ourselves in the position of having to make hiring decisions with limited resources and time. Adrian emphasizes the importance of recognizing our own biases and how they can impact the assessment process. He suggests that using personality assessments as a basis for hiring decisions can be a useful approach to gauging an individual's fit for a particular job description.We also explore how personality can be translated into performance on the ground and the importance of having the whole team on board to achieve tangible results. As entrepreneurs, it's crucial to be aware of our own biases and to question our assumptions when assessing others.What you'll hear in this episode:[2:15] Adrian's background[3:15] How he started his current business?[12:00] Using personality assessments in the interview process [25:00] Are personality assessments discriminatory or biased?[29:10] Assessment tools Adrian recommends [34:45] Candidate experience with assessments[45:05] Learning more about the Harrison assessment[48:15] Future events with Adrian KoehlerListen to Similar Episodes:Hiring the Right Team with Kacia GhetmiriThe Secret to Hiring Success: Strategies for Finding the Right EmployeeTHE Guide to Upgrading Your Hiring Strategy*Take the 5 min "Negotiation Strengths and Weaknesses Quiz"*Check out Adrian's website to find more information on his services along with upcoming event information https://wearerevenant.com/* Connect with me on IG https://www.instagram.com/jackie.koch_/* Find more information on my website https://www.jackiekoch.com/

I'm going to reveal the secret to keeping your team motivated and driven towards achieving your company's goals. As an entrepreneur, it's crucial to know how to determine the right amount to pay your team members and how to navigate salary conversations. The truth is, not knowing when to expect a salary raise, or under which circumstances, can be a major distraction for your team and can even lead to a decline in productivity.But don't worry, I'm going to share the steps you need to take to ensure you're giving your team members what they deserve. We'll explore how to create a performance review process that is clear, fair, and effective and a systematic approach to salary distribution, including using salary bands and allocating money to your highest performers. By doing this, you'll not only reward exceptional work, but you'll also motivate others to strive for excellence.What you'll hear in this episode:[4:05] Letting your employees know when to expect to have salary raise conversations [8:20] Milestones for salary raises[14:19] Creating a performance review process [17:46] Analyzing the financials of your business and market research of competitors [22:00] Create a systematic approach to how you are going to raise salary (salary bands or salary ranges)[30:35] Doing bonuses instead of salary raises if you can't afford itListen to Similar Episodes:Organization Systems for your Business with Brittany DixonGoal Setting to Help Your Team Succeed with Kate EricksonEmployee Retention - Five Tips to Retain Top Employees* Connect with me on IG https://www.instagram.com/jackie.koch_/* Find more information on my website https://www.jackiekoch.com/

In this episode, I have the privilege of speaking with Rachel Greiman, a successful entrepreneur who discovered her passion for the business side of things after starting her career as a photographer. Rachel shares her experience of working through different seasons and the challenges that come with being an entrepreneur. One of the biggest hurdles was learning to trust others to do the work she once did. She eased into delegating tasks while building trust with her employees, which is crucial in running a successful business. We also talk about how being a business owner can impact personal relationships, and Rachel provides valuable insights and advice for those facing challenges like these.Rachel's story offers valuable lessons for anyone starting or running a business. Learning to delegate and build trust with your team is essential and it's important to prioritize personal relationships to maintain a healthy work-life balance.What you'll hear in this episode:[4:20] How she enjoyed the business side of being a photographer[7:15] Different seasons and the ups and downs of being an entrepreneur[12:30] How to ease into allowing other people to do the work you once did [15:55] Being direct with your employees so they knew what to do when you delegate tasks[19:15] Family and personal relationship commitments[28:10] Advice for those that are going through a challenging time personally while running a business[33:40] How to connect with RachelListen to Similar Episodes:How to Maximize Your Strengths (And Your Team's!)Building Your Employer Brand: Why Your Values and Purpose MatterHow to Strategically Receive, Utilize, and Handle Feedback from Your Team*Connect with Rachel on IG https://www.instagram.com/greenchairstories/?hl=en*Check out her website for more information on her services https://greenchairstories.com/* Connect with me on IG https://www.instagram.com/jackie.koch_/* Find more information on my website https://www.jackiekoch.com/

It's easy to fall into the trap of micromanaging your team, but it can have serious consequences on employee morale, productivity, and job satisfaction.So, what are the signs of micromanagement? I'll cover the three most common ones: constantly checking in, focusing on all the little things, and being reluctant to delegate. Additionally, we'll address the issue of unintentional micromanagement, which is where a manager's behavior may come across as controlling and overly involved, even though that's not their intention.I've got all the practical tips on how to address micromanagement as a manager by utilizing open communication, constructive feedback, and offering solutions to help you build trust and collaboration with your team.Remember, being a boss is a learning experience, and it's okay to make mistakes. By actively working to avoid micromanagement and foster a culture of trust and autonomy, you can create a positive and productive work environment for your team. What you'll hear in this episode:[1:15] What is a micromanager? [2:50] First sign of a micromanager: Constantly checking in [4:35] Second sign of a micromanager: Focusing on all the little things[6:00] Third sign of a micromanager: Reluctant to delegate [6:55] Not intentionally being a micromanager but coming across as one[8:00] Results of being a micromanager to your employees[9:55] Become aware of your behavior [11:56] How to address a micromanaging bossListen to Similar Episodes:Organization Systems for your Business with Brittany DixonHow to Strategically Receive, Utilize, and Handle Feedback from Your TeamImplement These 3 Rituals to Help Your Remote Team Work Better* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Have you ever wished you had an employee who was there to help streamline operations and keep the business running smoothly? That's what the role of Chief of Staff is for! In this episode, we explore the role of a Chief of Staff (CoS) and how it is often misunderstood by our guest, Mackenzie Lee. He understands the intricate role of Chief of Staff and how they can help alleviate the CEO's burden with day-to-day tasks and allow them to focus on more strategic initiatives.Before bringing a CoS on board, it's crucial to ensure that the business is in a growth phase and has established processes and systems in place. While there is no set number of employees that determines when to bring in a CoS, I've found that companies with 50-100 employees are an excellent place to start. Those interested in the position should have a strong understanding of business operations, be strategic thinkers, and have excellent communication skills. As you look for the right candidate, keep in mind that the CoS role can be beneficial to someone's career. It provides a unique opportunity to work closely with the CEO and gain exposure to all aspects of the business.If you're unsure if you need a CoS, consider your pain points and areas for improvement. Bringing a CoS on board can help take your business to the next level and free up time for you to focus on the bigger picture but it is so important that your business is truly ready.What you'll hear in this episode:[2:15] Mackenzie's Introduction [4:20] How would you define what people think a chief of staff is vs what it actually is?[9:00] What state should your business be in to bring in a chief of staff?[15:15] Do you think there is a headcount size that determines when you should bring in a chief of staff?[16:50] What was your experience as a chief of staff?[22:15] Are there set paths for someone to move into being a chief of staff?[24:00] Is moving into a chief of staff position a good move for your career?[28:55] If you're thinking of onboarding a chief of staff, what should you be willing to do?[30:40] How to sell someone that needs a chief of staff that they do actually need?[32:20] How to connect with MackenzieListen to Similar Episodes:Behind the Scenes: How To Strategize Your Job Search Like Recruiters DoHiring for Impact: Making the Right Choice for Your BusinessOrganization Systems for your Business with Brittany Dixon* Connect with Mackenzie on LinkedIn https://www.linkedin.com/in/mackenzielee* Check out his website for more information on his services and to check out the "Chief of Staff Playbook" https://www.cedarchief.com/* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Emotional intelligence is the secret weapon of the most successful entrepreneurs. It's the ability to recognize and regulate your emotions and those of others effectively and it can help you take your business to the next level! By developing emotional intelligence, you can improve your decision-making abilities, build strong relationships with customers and colleagues, and create a positive work culture that attracts AND retains top talent.Having low emotional intelligence can harm your business in many ways, from decreased productivity and high turnover rates to poor customer service. So, it's vital to practice mindfulness and empathy and seek feedback to improve your emotional intelligence to help your business thrive.As a new boss, you'll need to manage your own emotions and those of your team. By developing a work culture that values emotional intelligence, you can create a team that is motivated, engaged, and productive. Encourage open communication, promote collaboration, and give your team time to reflect on situations to foster a positive and inclusive work environment.What you'll hear in this episode:[2:15] What is emotional intelligence?[6:35] Being an effective leader requires more than technical knowledge [9:30] Strategies to develop emotional intelligence [14:05] Strategies to cultivate an emotionally intelligent cultureListen to Similar Episodes:Goal Setting to Help Your Team Succeed with Kate EricksonDeveloping a Leadership Mindset with Zach ArendImplementing the Enneagram into Your Culture with Tracy O'Malley* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Are you a new boss who's feeling overwhelmed and unsure of how to become a changemaker within your business? Don't worry! Our guest today, Alex Budak, literally wrote the book on being a changemaker and driving meaningful change.During our conversation, we discuss the traits that successful changemakers possess, such as the ability to listen, collaborate, and persevere in the face of resistance. We also talk about how to turn cynics into champions and the importance of empathy and communication in achieving this.As a new boss, you may feel overwhelmed by the fear and uncertainty that comes with driving change. But don't let that stop you! We offer practical advice on how to engage your employees in proactive ways and create a culture of experimentation and learning within your organization.We also tackle the question of how long it takes for leaders to start implementing these strategies. We urge you to stay committed to your vision and goals, even in the face of resistance, and emphasize the importance of patience and persistence. As an entrepreneur and a leader, you have the power to create meaningful change within your organization and community. What you'll hear in this episode:[2:10] Introduction to Alex Budak[2:40] What is a changemaker?[5:10] Alex’s aha moment [7:45] Jackie’s aha moment[11:15] What are the core concepts you implement in your teaching?[14:30] Is there any hope of converting a cynical person into a champion of change?[20:20] Traits of an inclusive leader[24:15] How do you really become a changemaker?[26:55] Where to connect with Alex.Listen to Similar Episodes:Your Leadership Will Evolve as Your Business Does with Anthony TrucksEmbracing Radical Personal Responsibility: A New Era of Leadership with Jen SzpigielDeveloping a Leadership Mindset with Zach Arend* Connect with Alex on LinkedIn https://www.linkedin.com/in/alexbudak/* Check out Alex's book https://www.changemakerbook.com/* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

Managing upwards is not just about building relationships with individuals; it's about being proactive and anticipating how you can help your team make better decisions. By taking initiative and prioritizing tasks, I have learned to manage expectations effectively and fostered a culture of productivity and success.Building trust was a crucial element of my success. By understanding my employee's communication styles, preferences, and goals, I was able to establish a productive working relationship, which has benefitted everyone on the team! Empowering my team members to speak up and express their needs has also been essential. By creating a culture of openness and transparency, my team has become more productive, and we've been able to make better decisions as a result.Managing upwards is a critical skill for anyone looking to succeed as an entrepreneur and a new boss. Join me in this episode as we explore all aspects of managing up, as well as building trust with your boss, overcoming recruiting challenges, and empowering your team to achieve greatness. With the right mindset and tools, you can achieve anything as a new boss!What you'll hear in this episode:[3:30] Effectively managing is an essential skill for any business [4:50] What does managing up mean?[6:20] Understanding who you are trying to manage: communication style[7:30] Building a strong relationship on trust [9:20] Being proactive [12:05] Understanding different work styles [13:55] Running into, and overcoming, challenges [16:55] Teaching your employeesListen to Similar Episodes:Your Leadership Will Evolve as Your Business Does with Anthony TrucksEmployees Are NOT Your Family: Culture Building TacticsHow To Properly Support Your Team* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/

I'm excited to talk with Caroline Pennington, an experienced recruiter, about the importance of providing a great candidate experience. As an entrepreneur, I know that building a strong team is crucial to the success of any business. Caroline shares her background and expertise in the recruitment industry, and explains how temporary staffing can be useful for new businesses. We also talk about the differences between contingency and retained recruiters and how each approach can benefit your hiring process.We also dive into the topic of candidate experience, it has become so vital to the hiring process. She defines candidate experience as the sum total of interactions between a candidate and a company during the hiring process and emphasizes the importance of prompt and clear communication with candidates. A positive candidate experience can help attract top talent and promote a good employer brand, which is essential for any growing business. It's so important to create a hiring process that makes candidates feel valued and respected. Caroline's insights will help you do just that! What you'll hear in this episode:[2:50] Caroline’s background [4:00] What is temporary staffing, and when would you use it?[7:00] Contingency vs retained recruiter [10:45] When do you think the candidate experience became essential to a hiring process?[13:00] What is candidate experience to you?[16:30] How quickly should you respond and get back to people?[20:10] The importance of a great candidate experience[21:28] Jackie’s personal bad experience as a candidate Listen to Similar Episodes:THE Guide to Upgrading Your Hiring Strategy3 Focus Areas Every Entrepreneur Should Consider When Building a Team5 Mistakes Entrepreneurs Make While Hiring* Connect with Caroline on IG https://www.instagram.com/howtohiretoptalent/* Click on the Link to get access to Caroline's new mini course: https://howtohiretoptalent.com/* Connect with me on IG https://www.instagram.com/jackie.koch_/* Find more information on my website https://www.jackiekoch.com/

We're going to tackle a topic that every boss needs to understand: How to lead your team through difficult times. As an entrepreneur, I know firsthand how challenging it can be to navigate tough situations, but I also know that it's possible to come out stronger on the other side.One of the key things that I've learned is that empathy and transparency are critical during difficult times. Whether it's budget cuts, restructuring, or layoffs, being honest with your team about the situation is essential. By approaching the situation with empathy and understanding, you can help ease any feelings of uncertainty or fear that your team may be experiencing.Clear and concise communication is also crucial in leading your team through tough times. Your team needs to know what's happening and how it will impact them. While it may be tempting to sugarcoat the situation, transparency is key in building trust with your team. During times of change, it's essential to prioritize the well-being of your team. This means being available to answer questions and address concerns, providing resources for support, and creating a positive and supportive work environment.As an entrepreneur, you have the power to lead your team through any challenge. By prioritizing empathy, transparency, and support, you can help your team navigate through difficult times and emerge stronger than ever. What you'll hear in this episode:[2:40] Examples of times I had to lay people off[6:55] Tips for being the leader of your team needs in difficult times [13:40] Tips for how to message layoffs or rifts[24:00] How to support employees that are still thereListen to Similar Episodes:3 Habits To Help You Become a Better LeaderHow To Properly Support Your TeamDeveloping a Leadership Mindset with Zach Arend* Connect with me on IG @jackie.koch_* Find more information on my website www.jackiekoch.com

You're in for a treat today with this episode! I'm joined by my best friend and entrepreneur extraordinaire, Lori Harder, to talk all things business! As entrepreneurs, we know how important it is to have the right team in place. Lori shares her insights on the evolution of the hiring process and how to find the best fit for your company culture. We talk about the importance of effective communication and handling tough conversations with employees in a professional setting.Our conversation also dives into the high-level discussions that entrepreneurs are having about their teams. We share advice from our own mentors that we wish we had listened to earlier in our careers and discuss the concept of becoming a boss accidentally. We're excited to offer our personal stories and reflections on our experiences as bosses and entrepreneurs. What you'll hear in this episode:[2:30] Lori's background.[3:40] The paramount importance of HR in your business [6:25] How Lori got into business.[7:20] Did she ever think she wanted to be a boss?[8:50] What she thought being a boss was like vs. what it's actually like. [10:00] The evolution of your hiring process.[14:00] Getting deep with potential candidates to find the best fit.[17:05] Did she ever think she had to be buttoned up and professional all the time?[18:50] How have her communication skills evolved to have those tough conversations?[24:03] What conversations are high-level entrepreneurs having about their teams?[30:20] Advice from her mentors that she wishes she had acted on sooner.[36:55] Becoming a boss accidentally. Listen to Similar Episodes:Embracing Radical Personal Responsibility: A New Era of Leadership with Jen SzpigielDeveloping a Leadership Mindset with Zach ArendThe Most Important Hires With Ivan Alo & LaDante McMillon, Co-Founders Of New Age Capital* Connect with Lori on IG @loriharder* Check out Lori's amazing podcast Earn Your Happy* Connect with me on IG @jackie.koch_* Find more information on my website www.jackiekoch.com

I've been frustrated with myself as I've been feeling like I'm not able to break through and lead a client of mine but through this frustration, I've found some of my greatest strengths. I want to walk you through that process so you can discover and develop your strengths and those of your team. Start by taking something like StrengthsFinder and action those results to see how much more successful you can be if you start intentionally developing your top skills. I'm currently listening to books about how to be better at influencing even though I'm already really good at it! And it doesn't stop with you! You can apply this to your team too. All too often as leaders, we have performance reviews where we're looking for the things our team needs to improve. What if we flipped the script and took the things our employees are already good at and helped them become even better? Then take what they're not so good at and see if somebody else would be a better fit. The more we can align people's jobs with what they are good at, the better off everybody is going to be!What you'll hear in this episode:[0:30] I have a problem that's keeping me up at night that led to an epiphany about focusing on and developing my strengths[4:30] Why I decided I need to work on skills that I'm already good at[8:00] How I figure out what my strengths are[13:00] Find your own strengths and intentionally develop those skills[14:00] Find the strengths of your team members and help develop those skillsListen to Similar Episodes:16. How to Outsource & Build a Team Internationally with Jasmine Jonte21. Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant45. THE Guide to Upgrading Your Hiring Strategy* Connect with me on IG @jackie.koch_* Find more information on my website www.jackiekoch.com

Kacia Ghetmiri joins me for this impactful episode filled with practical takeaways! Kacia is a multi-passionate entrepreneur, speaker, podcaster, real estate investor & event host. Her high vibe energy, transparency and “Come with me, let’s figure it out together” approach to life and business has led her to cultivate an engaged community of women!But that's not all! Her background in recruiting and wealth of experience leading her own team gives her great insights that can help you navigate so many common hiring and leadership situations! One of the things Kacia stresses, is the importance of hiring a lean team with an entrepreneurial mindset. These are people who are passionate about your mission and willing to take risks and try new things. We also chat about the importance of setting boundaries between work relationships and friendships. It can be tough to balance both, especially when you work with your friends, and Kacia knows just what to do!We're also diving into weakness and how our perceptions can affect our business. Just because you're not good at something doesn't mean you can't be successful. You can choose to focus on your strengths and what lights you up! From there, you can work to build amazing connections with your customers. Our conversation touches on how you can use social media to promote authenticity and transparency to build community. There are SO many layers to this conversation with Kacia so grab your headphones, and tune in for all of the details!What you'll hear in this episode:[5:30] Kacia’s background  [7:30] What its been like hiring and working with her friends.[11:30] Hiring for the wrong role.[16:30] Separating your work relationship and your personal relationship with your friends.[22:30] Dealing with the negative emotions that come up in the business. [26:30] Hiring specialists first instead of generalists.[29:20] Where do you go to find and hire your contractors.[33:50] How to know it's not the right fit and how to go about the situation when the employee is a friend. [39:35] How to connect with Kacia.Listen to Similar Episodes:Hiring for Impact: Making the Right Choice for Your BusinessUsing Human Design to Build the Right Team with Stacy GissalHow to Outsource & Build a Team Internationally with Jasmine Jonte* Checkout Kacie's amazing podcast EmpowerHER* Connect with her on IG @kacia.ghetmiri & @empowerher.podcast* Connect with me on IG @jackie.koch_* Find more information on my website www.jackiekoch.com

Every single client of mine has asked me these questions: Is the thank you note dead? Why aren't candidates sending me thank you emails after my interviews? I think it's a nuanced conversation and it's worth exploring! We're covering some of the reasons why candidates may not send them, what it means if they do, and how to know if it's a good one when they do. I'm providing the key insights into how you can leverage the use of them in your hiring process!What you'll hear in this episode:[0:30] Is the thank you note dead?[2:30] Reasons why thank you notes are a dying thing / Why candidates don't send them[12:30] What to look for in a thank you note[14:00] What to do when you get a thank you noteListen to Similar Episodes:11. Employee Development Plans - How to Create Them With Your team34. 3 Focus Areas Every Entrepreneur Should Consider When Building a Team39. How To Properly Support Your Team* Connect with me on IG @jackie.koch_* Find more information on my website www.jackiekoch.com

Jackie Serviss, host of the "Jackie Serviss Show" is interviewing me about my entrepreneurial journey. I believe in the power of following your passion and having a solid skill set to support it. My HR background has shaped my approach to business and I'm sharing the top lessons I've learned.I faced fears of failure and success but pushed through and succeeded. My advice for those looking to build their brand is to take over a small share of the market, learn as much as possible, and hire an expert when needed.I want to inspire you to pursue your entrepreneurial dreams and not let fear hold you back. Embrace the journey and believe in yourself. The world is waiting for you to do the damn thing!What you'll hear in this episode:[3:20] My background [8:30] How have you moved through transitions?[15:14] Differences between following a passion and following the hard skills I had to learn in my 20-year career [19:10] How did working in HR change my approach to running my business today?[23:40] Top lessons learned in my entrepreneurial journey[36:39] The importance of going first and doing it then elevating and hiring someone[39:15] My advice for women on the fence about taking the leap?[43:54] Jackie’s podcast* Check out Jackie Serviss' podcast "The Jackie Serviss Show" https://www.jackieserviss.com/podcasts/the-jackie-serviss-showListen to Similar Episodes:Building a Successful Business from Scratch with Raya SchwartzScale Your Business - Hiring and Scaling Tips from Sharon BondurantMaking the Jump Into The Leadership Role with Jackie Serviss* Connect with me on IG @jackie.koch_* Find more information on my website www.jackiekoch.com

What are the essential metrics you need to track to measure the effectiveness of the HR side of your business? As a new boss or entrepreneur, it can be overwhelming to know where to start, but these can help you stay on track and ensure your business is successful.Do you want to know how to evaluate the effectiveness of your hiring process? Do you want to create a positive work environment for your team and improve employee retention rates? Are you interested in learning how to maintain a positive brand reputation? Then this is for you.By tracking the metrics I'm discussing, you can make informed decisions about your HR practices and create a more productive and positive workplace. Additionally, we'll cover the importance of being transparent about compensation from the beginning of the hiring process, which can impact overall employee satisfaction and retention rates. As a boss, it's essential to stay ahead of the curve and continuously evaluate your business's performance. After tuning in, you'll gain valuable insights and tips on how to do just that. What you'll hear in this episode:[4:30] Employee retention: how long do employees stay at your business?[8:45] Employee turnover: how many employees have gone over a period of time. Tracking it overall and by department as you grow.[13:15] Employee engagement and happiness, my best tips![19:30] Brand reputation: how do you measure it?[24:00] Hiring metrics: when you should utilize them and why.Listen to Similar Episodes:Human Resources Tools to Help You Successfully Run Your BusinessEmployee Satisfaction - Simple and Easy Way to Track Your Team's Happiness at WorkDiversity and Inclusion - Best Practices for Small Businesses* Connect with me on IG @jackie.koch_* Find more information on my website www.jackiekoch.com

I have the privilege of sitting down with the phenomenal entrepreneur and motivator, Anthony Trucks. Together, we're diving into the key differences between being in business and truly being a successful business.I'm wowed by Anthony's awe-inspiring story of rising above adversity and harnessing the power of entrepreneurship to transform his life. He shares with us the importance of building a top-notch team, but also utilizing a more holistic approach to success.Anthony imparts valuable wisdom on the hiring process, including his first hire and the power of effective communication. He knows the importance of continuously improving and being aware of the needs of our employees. He even reveals his best tips for remembering names and what to do about individuals who may not fit into the company culture.This is an absolute must-listen for anyone seeking to elevate their business and achieve their greatest business goals. I'm truly inspired by Anthony's journey, insights, and wisdom, and I'm confident that you will be too.What you'll hear in this episode:[4:25] Anthony's Journey [10:28] Did you naturally fall into this leadership role? [14:30] Recognizable moments of change[21:00] How do you keep your vision alive among your employees?[27:16 Blending work and personal life[31:10] Are there other aspects of the employees' experiences you have learned?[35:12] Have there been any "Oh, sh*t, I'm the boss now" moments?Follow Anthony on IG @anthonytrucksTake the identity quiz here: www.SlowOrGo.co Listen to Similar Episodes:Developing a Leadership Mindset with Zach ArendLeading Yourself is the First Step Towards Leading Others with Lindsey SchwartzGetting Out Of Your Own Way w/ Jess Glazer, Founder of The Digital Business Revolution* Connect with me on IG @jackie.koch_* Find more information on my website www.jackiekoch.com

Let's talk alllllllll about how to find the right recruiter to help you fill those open job positions. Let's say you're swamped with work or you're having trouble finding the right candidates for a job, outsourcing the hiring process to a recruiter can be a lifesaver.There are four types of recruiters out there, and I break down what each of them does and when they might be best for your needs. It's important to find a recruiter who knows your industry, has a track record of successful placements, and has a recruitment process that you're comfortable with. You'll also want to make sure you click with their communication style, so you can work together effectively.By the end of this episode, you'll have a good understanding of the recruiting industry, how to pick the right recruiter for you, and some fast-action advice to get the recruiting ball rolling! What you'll hear in this episode:[1:00] Jackie's background in recruiting[4:30] Reasons why you might want to partner with an external recruiting partner[13:20] Four types of recruiters you can work with[21:00] What to look for and what to expect when you're looking to hire a recruiterListen to Similar Episodes:9. 2020 Job Market Whiplash and the Benefits of Using a Recruiter with Molly Anderson16. How to Outsource & Build a Team Internationally with Jasmine Jonte21. Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant* Connect with me on IG @jackie.koch_* Find more information on my website www.jackiekoch.com