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Jackie Koch
Jackie Koch has been in the trenches building the teams that grow companies for over 15 years. She’s hired hundreds of people, navigated countless sticky situations, and earned an MBA along the way. From being deeply involved in the nitty-gritty of team building to now helping others navigate the waters of running a business, she wants to help you avoid the messes she’s had to help clean up. Listen in and discover insights on leadership dos and don'ts, strategies for effective hiring and team building, and essentials to keep your business in employment compliance. Through solo episodes, guest episodes featuring experts in the field, and candid conversations with her business partner you'll be well on your journey to becoming the World’s Greatest Boss.
Total 231 episodes
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201. It's Not Always Bad to Give an Employee Notice Before Firing Them, Here's How

201. It's Not Always Bad to Give an Employee Notice Before Firing Them, Here's How

No more headaches with trying to manage your global workforce, compliantly hire and pay employees with Deel https://bit.ly/4dSWQXDIn this episode, we're diving into one of the trickiest moments a leader can face—employee notice. I start by sharing a personal experience on navigating the process of letting an employee go and why implementing a transition plan is critical to success. I’ll walk you through some of the common concerns that come with letting an employee go, from managing sensitive information to the inevitable managerial fears that arise.We don’t shy away from the legal risks, either. Whether it’s mitigating potential fallout or protecting your company's reputation, we’ll cover how to handle it all. Plus, I’ll highlight the real benefits of giving notice (it’s not all doom and gloom!) and how to ensure smooth transitions, especially with effective communication strategies that keep everyone on the same page.You'll learn how to set clear expectations, control the message, and ensure your team stays aligned during these pivotal moments. If you're ready to tackle the complexities of letting an employee go with confidence and grace, this is the episode for you!What you'll hear in this episode:[1:35] Personal Experience with Employee Notice[4:00] Implementing a Transition Plan[6:00] Common Concerns and Fears[8:40] Legal Risks and Mitigation[10:15] Benefits of Giving Notice[12:05] Ensuring Smooth Transitions[14:15] Controlling the MessageListen to Similar Episodes:Oh Shit! Layoffs: Best Practices and Preserving Company CultureHow to Fire Somebody (The Right Way) with Karly WannosHow to Manage and Document Performance Issues* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
17:5619/11/2024
200. Flip It and Reverse It: Simplify Your Goal-Setting Strategy with Amanda McKinney

200. Flip It and Reverse It: Simplify Your Goal-Setting Strategy with Amanda McKinney

No more headaches with trying to manage your global workforce, compliantly hire and pay employees with Deel https://bit.ly/4dSWQXDI'm joined by Amanda McKinney, a goal-setting expert who's here to flip everything you know about setting and reaching your goals. Amanda takes us through her journey to mastering effective goal setting, starting with the importance of capacity planning. She dives deep into why understanding your capacity is crucial for setting goals that actually work and how not doing so often leads to goal failure. But it doesn’t stop at failure—Amanda’s all about finding what works for you.We reflect on past experiences and how discovering your purpose is tied to not only what you've achieved but what you've learned along the way. Amanda shares her refreshing perspective on the value of goal setting. She highlights how changing your mindset around goals can lead to big breakthroughs. And here’s a gem: Amanda believes in a simple, actionable approach to goal-setting, one that flips the usual process on its head.Throughout the conversation, we talk about tracking wins, celebrating successes (big or small), and how to navigate that tricky transition phase when you're shifting between goals. Setting realistic goals is key, and Amanda explains how subtracting time from your days and weeks—yes, subtracting—can make all the difference. Planning for routine and seasonality, the mental load of unfinished tasks, and how empowering your team with capacity conversations can boost your leadership game are all part of the mix too. So, if you’re ready to embrace a new way of thinking about goals, this episode is packed with insights to help you, your team, and your business thrive!What you'll hear in this episode:[2:20] Amanda's Journey to Effective Goal-Setting[4:30] The Importance of Capacity Planning[5:45] Understanding Goal Failure[9:05] Reflecting on Past Experiences[12:30] Flipping the Goal-Setting Process[18:00] Tracking and Celebrating Wins[22:45] Navigating the Transition Phase[24:10] Setting Realistic Goals and Subtracting Full Days and Hours[27:30] Planning for Routine and Seasonality[30:10] The Mental Load of Unfinished Goals[36:00] Empowering Your Team with Capacity ConversationsListen to Similar Episodes:Goal Setting to Help Your Team Succeed with Kate EricksonEffective Time and Team Management for Service Based Businesses with Jordan Schanda KingIncorporating personal development tools into your business and culture* Check out Amanda's website https://amandamckinney.com/* Check out the Capacity Calculator https://amandamckinney.com/free/calculator/* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
45:5012/11/2024
199. 6 Proven Interview Steps to Help You Hire the Right People

199. 6 Proven Interview Steps to Help You Hire the Right People

No more headaches with trying to manage your global workforce, compliantly hire and pay employees with Deel https://bit.ly/4dSWQXDDid you know that a bad hire can cost up to 30% of their first-year earnings? It’s true, and that’s why I’m here to help you avoid costly mistakes by improving your interviewing game. I’ll walk you through why good interviewing skills are critical and share how I’ve honed my own techniques over the years.We’ll talk about common interview pitfalls and how preparation is key. Before you even step into the room, it’s crucial to define the skills and values you’re looking for in a candidate. I’ll show you how to craft thoughtful, effective questions that reveal whether a candidate is truly a good fit. And, I’ve even got tips on using ChatGPT to help fine-tune your interview prep! Plus, I’ll break down different types of interview questions and teach you the art of listening, a skill that can completely change how you evaluate candidates.Finally, I’ll cover how to create a comfortable interview environment, provide quick feedback, and continuously improve your interview techniques. This episode is packed with everything you need to hire the best talent. Don’t miss it—hit play now!What you'll hear in this episode:[1:30] Common Interview Pitfalls[4:00] A Crash Course in Becoming a Better Interviewer[6:20] Preparation is Key: Defining Skills and Values[9:50] Crafting Thoughtful and Effective Interview Questions[12:25] Utilizing ChatGPT for Interview Preparation[16:35] The Art of Listening in Interviews[18:00] Creating a Comfortable Interview Environment[20:30] How to Continuously Improve Your Interviewing SkillsListen to Similar Episodes:Burnout, Interview Bias, & PTO: BTS at People PrinciplesMapping Out the Perfect Interview Process for Hiring SuccessHow to Select Candidates Who Will Contribute Positively and Effectively to Your Business with Jonathan Porter-Whistman* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
25:0405/11/2024
198. Executive Assistants: How to Effectively Hire and Onboard Yours to Lighten Your Load with Michelle Penczak

198. Executive Assistants: How to Effectively Hire and Onboard Yours to Lighten Your Load with Michelle Penczak

No more headaches with trying to manage your global workforce, compliantly hire and pay employees with Deel https://bit.ly/4dSWQXDIf you’ve ever felt overwhelmed by your to-do list or struggled with effective delegation, you’re not alone, and this conversation is just for you! Today, I have the pleasure of chatting with Michelle Penczak, an expert in hiring assistants with a wealth of knowledge to share. We’ll dive into the vital importance of hiring an assistant and how the right support can truly elevate your productivity and enhance your overall peace of mind. Michelle will help us understand why having an assistant isn’t just a luxury—it’s a game changer for anyone looking to maximize their potential.Throughout our discussion, Michelle shares her personal journey in the world of hiring and management, providing practical onboarding and delegation tips that can help you make the most of your new hires. We’ll also explore her company, Squared Away, where she reveals inspiring success stories from clients who have transformed their businesses with the right help. As a military spouse, Michelle has faced unique challenges that have shaped her entrepreneurial spirit, and she’ll discuss how those experiences influenced her decision to launch Squared Away. You’ll be fascinated by how she scaled her business from just one assistant to an impressive team of 425, showcasing the power of effective hiring and support.What you'll hear in this episode:[4:00] When to Hire an Assistant[5:45] Onboarding and Delegation Tips[12:50] Squared Away: Services and Success Stories[16:25] Overcoming Challenges as a Military Spouse[19:45] Scaling the Business: From One Assistant to 425[21:05] Hiring the Right Assistants: Key Qualities and Processes[24:35] Client Relationships and Effective DelegationLearn more about Squared Away https://www.gosquaredaway.com/ Connect with Michelle on Twitter @michellepenczConnect with Michelle on IG @cmpencz* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
29:0729/10/2024
197. 3 Reasons You're Hiring the Wrong People

197. 3 Reasons You're Hiring the Wrong People

These hiring mistakes are common among many managers, but the good news is that you can easily fix them! We’ll explore the importance of crafting clear job descriptions that attract the right talent. We also touch on making sure you’re not just listing skills but clearly communicating the role's impact on your organization. Identifying the necessary skills and expertise for each position is crucial, and I’ll share tips on how to pinpoint what truly matters.We’ll also map out an efficient hiring process that saves you time and frustration, and I’ll touch on the “go slow to go fast” approach, which may sound counterintuitive, is a game changer in finding the right fit for your team. Plus, I’ll provide you with valuable resources to sharpen your interview skills, ensuring you ask the right questions to discover the best candidates. If you’re ready to elevate your hiring game and build a winning team, you won’t want to miss this episode!What you'll hear in this episode:[0:35] Common Hiring Mistakes and How to Fix Them[1:35] The Importance of Clear Job Descriptions[4:40] Identifying Necessary Skills and Expertise[7:15] Mapping Out the Hiring Process[9:25] The Go Slow to Go Fast Approach[11:25] Resources to Improve Your Interview SkillsListen to Similar Episodes:Crucial Traits for Small Business Hiring SuccessAvoid These Common Mistakes When Creating Job TitlesHow To Determine WHAT You Need To Hire* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
12:3522/10/2024
196. Hot Take: People DO Want to Work. Unlocking the Secrets to Employee Engagement and Retention with Eliana Goldstein

196. Hot Take: People DO Want to Work. Unlocking the Secrets to Employee Engagement and Retention with Eliana Goldstein

Seasoned career coach, Eliana Goldstein joins me to tackle some of the most pressing issues in today's job market. We kick things off by debunking the pervasive myth that "nobody wants to work anymore," while exploring the real factors behind workforce trends. Eliana sheds light on the often misunderstood role of career coaching, explaining how it can be a game-changer for anyone feeling stuck or unfulfilled in their professional journey. We dive into common career challenges, from navigating workplace dynamics to overcoming burnout, and Eliana shares practical solutions for each. Self-reflection emerges as a crucial element in finding career satisfaction, and we discuss how understanding your values and goals can lead to a more fulfilling work life. Employee engagement is another hot topic, and Eliana has insights into how it drives productivity and company culture. We also identify the signs of poor management and provide strategies for addressing these issues effectively. Join us!What you'll hear in this episode:[0:45] Introducing Eliana Goldstein.[1:40] Debunking the myth that nobody wants to work anymore.[5:00] Understanding career coaching.[7:35] Common career challenges and solutions.[9:30] The role of self-reflection in career satisfaction.[16:25] The importance of employee engagement.[18:35] Identifying and addressing poor management.[29:05] Resources and final thoughts.Listen to Similar Episodes:149. Compliance and Coaching: Building Culture in the Virtual World with Lesleigh Gennace176. How to Define Core Values for the Culture You Crave with Ashley Alderson184. If You Aren't Supporting Your Team's Financial Wellness, You Should Be with Mel Abraham* Connect with Eliana https://www.linkedin.com/in/eliana-goldstein/* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
34:3315/10/2024
195. Master These 3 Habits to Transform Your Leadership

195. Master These 3 Habits to Transform Your Leadership

What's the real cost of leadership and how can you navigate it effectively? Leadership isn't just about holding a title—it's about cultivating habits that drive success and growth for your team. Today, I'm breaking down three essential habits every great boss needs to master.I share the power of setting clear expectations, having consistent one-on-one meetings, and providing regular feedback. When your team knows exactly what's expected and you've built a strong relationship with them, they can hit those targets with confidence and precision. When done right, these habits can transform your team’s performance!Tune in to learn how to hone these three habits and elevate your leadership game to make you the boss everyone wants to work for. Trust me, you won’t want to miss this one!What you'll hear in this episode:[0:05] The Cost of Leadership[0:45] Three Essential Habits for Bosses[3:55] Habit 1: Setting Clear Expectations[7:25] Habit 2: Consistent One-on-One Meetings[11:35] Habit 3: Providing Regular FeedbackListen to Similar Episodes:Navigating Team Turmoil: Strategies for Effective Conflict ManagementThe Secrets of Building an Intentional Culture with Robert GlazeCompliance and Coaching: Building Culture in the Virtual World with Lesleigh Gennace* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
15:5308/10/2024
194. Effective Real-Time Performance Management with Alan Paulin

194. Effective Real-Time Performance Management with Alan Paulin

Today I welcome Alan Paulin, the brilliant CEO of Flint, to talk all things feedback, team management, and performance reviews. We start by tackling the big one: why are annual reviews such a pain? Alan’s got some strong opinions on this and shares why moving away from that outdated system can help teams hit their goals in a more aligned and efficient way.We also dig deep into tools and techniques for giving effective feedback—no more guessing games! Alan shares some great tips on how leaders can set clear expectations and create a culture where positive feedback flows regularly. Of course, giving regular feedback has its challenges, and Alan doesn’t shy away from talking about the real obstacles managers face when trying to make this happen.But here’s where Flint comes in as the game changer. Alan explains how Flint provides a continuous feedback loop, giving teams and leaders a tool to stay on top of performance without the dread of annual reviews. And, we also dive into a fascinating discussion on why separating performance from compensation could revolutionize the way businesses operate. Finally, Alan wraps things up with some actionable advice for all the small business owners out there looking to strengthen their leadership to build teams that thrive.What you'll hear in this episode:[2:10] The Problem with Annual Reviews[5:20] Challenges in Setting Expectations[6:35] Importance of Ownership and Behaviors[14:00] Challenges in Providing Regular Feedback[19:45] Flint: A Solution for Continuous Feedback[22:05] Decoupling Performance and Compensation[25:40] Advice for Small Business OwnersListen to Similar Episodes:How to Manage and Document Performance IssuesNavigating Layoffs, Performance, and Hiring: BTS at People PrinciplesEffective Time and Team Management for Service Based Businesses with Jordan Schanda King* Find more information about Flint on their website https://flint.cc/* Connect with Alan on LinkedIn https://www.linkedin.com/in/alanpaulin/* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
35:2301/10/2024
193. The 6 C's Framework for Onboarding Success

193. The 6 C's Framework for Onboarding Success

What exactly does onboarding mean, and why should you care? It’s not just about showing a new hire where the coffee machine is; it’s about setting the foundation for their success and your company’s growth. I’ll break down the undeniable benefits of effective onboarding and how it can be a game-changer for your business.I’m introducing you to the six C’s of new hire onboarding. This framework ensures that your onboarding process is not just a checklist but a strategic initiative. It's not just about legal compliance, onboarding is a huge opportunity to build relationships and culture while helping new employees understand and integrate into your company’s unique environment. It's essential to be intentional throughout the entire onboarding process. This episode is packed with insights that will transform the way you bring new team members into your business. Trust me, you won’t want to miss it!What you'll hear in this episode:[0:45] What Does Onboarding Mean[1:55] The Benefits of Effective Onboarding[2:55] Introduction to The Six C's of New Hire Onboarding[6:35] Compliance: The Basics[7:30] Clarification: Defining Roles and Expectations[9:50] Confidence: Setting Up for Success[11:05] Connection: Building Relationships[12:55] Culture: Understanding the Company[13:55] Checkbacks: Continuous Improvement[14:40] Conclusion: Be IntentionalListen to Similar Episodes:How to Manage and Document Performance IssuesDon't Make This Common Mistake When Hiring New Team MembersHow to Motivate Your Team and Build Culture with Cory Charles* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
16:2124/09/2024
192. The New Hire Onboarding that Will Improve Retention & Performance with Adrienne Dorison

192. The New Hire Onboarding that Will Improve Retention & Performance with Adrienne Dorison

No more headaches with managing your leave process. Head over to https://bit.ly/4e3NBon to learn more and get up to a fifty percent implementation fee discount.If you're someone who expects to hire A+ players into your business, you cannot give them a D- onboarding experience! I'm thrilled to have Adrienne Dorison join us for an inspiring conversation. Adrienne shares the invaluable lessons she's learned about agility in small businesses and the crucial differences between operational and HR issues. We discuss the art of integrating people and processes seamlessly, and the significance of setting clear expectations. Adrienne's insights into feedback and leadership are a game-changer, and her emphasis on curiosity and learning from differences is truly enlightening.Hiring and onboarding are key topics we explore, with Adrienne offering practical advice on aligning onboarding with company values and the importance of transparency throughout the process. She provides tips on improving onboarding practices, including the innovative idea of creating user manuals for employees and achieving autonomy in the first week. Adrienne also highlights the significance of training on tools and systems and the role of leadership in empowering the team. Tune in!What you'll hear in this episode:[1:11] Introduction to Adrienne Dorison.[4:50] Her transition to small business consulting.[7:35] The value of agility in small businesses.[9:10] Operational Issues vs. HR Issues.[11:25] Integrating people and processes.[16:05] Feedback and leadership.[20:50] Hiring and onboarding considerations.[28:45] Achieving autonomy in the first week.[32:25] Training on tools and systems.[38:05] Empowering your team.Listen to Similar Episodes:126. Intentionally Crafting Your Team Operations with Lia Garvin156. Master These Three Pillars for a Strong People Foundation182. How to Build Effective People Processes in Any Business with Kristina Bartold* Follow Adrienne on Instagram: @adriennedorison* To learn more, check out her website: https://www.runlikeclockwork.com* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
45:0617/09/2024
191. How Will Pay Transparency Affect Your Business?

191. How Will Pay Transparency Affect Your Business?

No more headaches with managing your leave process. Head over to https://bit.ly/4e3NBon to learn more and get up to a fifty percent implementation fee discount.Pay transparency is reshaping workplaces everywhere. We kick things off with an introduction to what pay transparency is all about and why it’s more important than ever. I break down the concept, shedding light on how being open about salaries can build trust, improve company culture, and promote fairness. We then explore practical steps for implementing pay transparency in your business, from creating clear salary bands and levels to tackling the tricky issues of equity and compensation disparities. I also share how to communicate salary ranges effectively in job postings, ensuring that potential hires are well-informed and that your company stands out in a competitive market.As we look toward the future, we touch on the evolving landscape of pay transparency laws and what they mean for employers and employees alike. To wrap up, I share actionable steps for leaders to embrace pay transparency in their organizations and call on all bosses to lead the charge for a more transparent and equitable workplace. Tune in now and take the first step toward transforming your business!What you'll hear in this episode:[0:00] Introduction to pay transparency[0:50] Why pay transparency matters[2:40] Defining pay transparency[4:50] Implementing pay transparency in your business[6:40] Creating salary bands and levels[9:25] Handling equity and compensation disparities[12:20] Communicating salary ranges and job postings[14:25] The future of pay transparency lawsListen to Similar Episodes:Don't Make This Common Mistake When Hiring New Team MembersHow to Define Core Values for the Culture You Crave with Ashley AldersonStrategies for a Positive Workplace with Aisha Marshall* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
18:0110/09/2024
190. How to Create a Culture of Excellence with Kyle McDowell

190. How to Create a Culture of Excellence with Kyle McDowell

No more headaches with managing your leave process. Head over to&nbsp;https://bit.ly/4e3NBon&nbsp;to learn more and get up to a fifty percent implementation fee discount.Wouldn't it be amazing to be able to download somebody's playbook for creating company culture and just follow it? Today we're diving into the world of company culture with none other than Kyle McDowell. Kyle is not just some thought leader or college professor sharing a bunch of theory about what you should do, he's somebody who has developed these principles throughout a 20+ year career leading and building teams in corporate America.We kick things off with an introduction to building company culture and why it matters SO much. Kyle brings his unique perspective to the table, shedding light on the leadership void that's all too common in corporate America. He passionately discusses the importance of care in leadership and how showing genuine concern for your team can revolutionize your workplace.Kyle emphasizes the need for flexibility in modern leadership, highlighting how adaptability is key in today's fast-paced business world. He also dives into effective meeting strategies that focus on outcomes, ensuring every meeting is productive and impactful. Tune in to get an inside look at Kyle's book, "Begin with WE," a must-read for anyone looking to transform their organization!What you'll hear in this episode:[0:00]&nbsp;Introduction to building company culture.[0:45]&nbsp;Meet Kyle McDowell, creator of the 10 We's.[3:05]&nbsp;The leadership void in corporate America.[5:50]&nbsp;The importance of care in leadership.[15:45]&nbsp;Flexibility in modern leadership.[22:25]&nbsp;The importance of measuring outcomes over activities.[23:35]&nbsp;Challenges in shifting focus to outcomes.[24:50]&nbsp;Effective meeting strategies for outcome-oriented work.[26:10]&nbsp;Rewarding outcomes over activities.[28:10]&nbsp;Introducing the book: Begin with We.[29:50]&nbsp;The 10 We's, a manifesto for organizational culture.[31:45]&nbsp;Making principles a living, breathing part of the culture.[36:05]&nbsp;The impact of authentic leadership.[37:40]&nbsp;Where to find more.Listen to Similar Episodes:172. Cultivating Core Values for Your Small or Non-Traditional Team with Shannon Weinstein176. How to Define Core Values for the Culture You Crave with Ashley Anderson179. How to Build A Strong Company DNA to Attract the Right Candidates* Connect with Kyle on Instagram @kylemcdowellinc* To learn more, check out his website: https://kylemcdowellinc.com* Purchase Begin With WE: 10 Principles for Building and Sustaining a Culture of Excellence* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website <a href="http://peopleprinciples.co/" rel="noopener noreferrer"...
42:3503/09/2024
189. Converting Contractors to Employees the Right Way

189. Converting Contractors to Employees the Right Way

No more headaches with managing your leave process. Head over to&nbsp;https://bit.ly/4e3NBon&nbsp;to learn more and get up to a fifty percent implementation fee discount.In this episode, we're diving deep into the crucial aspects of employee management to help you navigate the complexities of HR like a pro. I'll start by breaking down the differences between exempt and non-exempt employee classifications, ensuring you understand the legal implications and how they affect your business operations. Next, we'll explore the intricacies of navigating state employment laws, which is a vital component in maintaining compliance and protecting your company. We'll also cover state registration requirements, so you can be sure your business is properly registered and adhering to all necessary regulations.Essential paperwork and documentation is key; I highlight the key forms and records you need to keep your HR department running smoothly. Join me for an engaging and informative episode that will arm you with the knowledge and tools to manage your HR responsibilities with confidence. You won’t want to miss these essential insights that can help you become the best boss your team has ever had!What you'll hear in this episode:[0:50]&nbsp;Understanding exempt vs non-exempt employee classification[1:55]&nbsp;Navigating state employment laws[3:05] State registration requirements[4:55]&nbsp;Essential paperwork and documentation[5:45]&nbsp;Leveraging HR tools and platforms[6:50]&nbsp;Final steps and best practices[8:45]&nbsp;HR audit service: to help ensure complianceListen to Similar Episodes:Should Your Contractors Actually Be Employees? How to Properly Classify Workers to Avoid Legal IssuesWhat You Need to Know About Updated U.S. Labor LawsUnderperforming Team Members? Don't Fire Them Without This Documentation* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
11:3727/08/2024
188. Effective Time and Team Management for Service Based Businesses with Jordan Schanda King

188. Effective Time and Team Management for Service Based Businesses with Jordan Schanda King

I'm excited to bring you an inspiring conversation with Jordan Schanda King, a master of team operations. Jordan’s journey from a solo entrepreneur to building a successful team is nothing short of remarkable. She opens up about the six core areas crucial for business success, emphasizing the vital role of the business owner in driving growth and efficiency.We dive deep into the importance of systems and accountability, where Jordan sheds light on how having solid systems in place can propel your business forward. She walks us through the iterative process of team management and the critical need for Standard Operating Procedures. Jordan also tackles common pitfalls with Virtual Assistants and clarifies the differences between hiring specialists versus generalists. She stresses the importance of tracking time and proper delegation to maximize efficiency. We discuss the delicate balance between capacity and growth, with Jordan offering her expert advice on managing these aspects seamlessly.What you'll hear in this episode:[1:45]&nbsp;Introducing Jordan Schanda King.[2:30]&nbsp;The importance of team operations.[3:50]&nbsp;Jordan's journey from solo to team.[7:15]&nbsp;Six core areas for business success.[7:55]&nbsp;The role of the business owner.[9:45]&nbsp;Systems and accountability.[14:40]&nbsp;The iterative process of team management.[16:50]&nbsp;Standard Operating Procedures (SOPs).[19:00]&nbsp;Creating a baseline SOP.[19:20]&nbsp;Common mistakes with VAs.[21:05]&nbsp;Specialists vs. Generalists.[23:25]&nbsp;Tracking time and delegation.[26:45]&nbsp;Balancing capacity and growth.[30:55]&nbsp;Empowering women-owned businesses.[34:55]&nbsp;Conclusion and resources.Listen to Similar Episodes:124. Financial Planning and Scaling Your Team Within Your Trades Business with CFO, Lauren Furtado126. Intentionally Crafting Your Team Operations with Lia Garvin153. Small Business Strategies to Chart Your Path to Growth* Connect with Jordan Schanda King on LinkedIn https://www.linkedin.com/in/jordan-schanda-king/* To learn more, check out her website: https://www.easyscaling.com* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
36:0720/08/2024
187. Underperforming Team Members? Don't Fire Them Without This Documentation

187. Underperforming Team Members? Don't Fire Them Without This Documentation

This week, we're tackling a crucial topic: required documents when you have employees. It might sound dry, but trust me, this is the stuff that can save your business from a world of headaches! I'll be sharing the best practices for creating and maintaining employment documents, so you can stay compliant and protect your company. We'll also dive into the art of crafting an employee handbook that's not just a rulebook but a guide to your workplace culture. Plus, I’ll give you my top tips on record keeping and organization, so you never have to scramble for that one missing document again!What you'll hear in this episode:[1:40]&nbsp;Legally required documents for employees.[7:50]&nbsp;Best practices for employment documents.[12:55]&nbsp;Creating and using employee handbooks.[18:50]&nbsp;Record keeping and organization.[20:10]&nbsp;Conclusion and free compliance checklist.Listen to Similar Episodes:160. Strategies for a Positive Workplace with Aisha Marshall174. Simplifying and Automating Compliance with Alex Kehayias175. Should Your Contractors Actually Be Employees? How to Properly Classify Workers to Avoid Legal Issues.* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
20:4613/08/2024
186. When to Hire a Sales Team and How to Keep Them Motivated with Scott Leese

186. When to Hire a Sales Team and How to Keep Them Motivated with Scott Leese

Ever wondered when the perfect time to hire a sales role is? Scott Leese has got you covered with invaluable advice that could be the turning point for your business. As a business owner, mastering the art of sales is crucial, and Scott explains why learning sales should be at the top of your priority list. We uncover the must-have qualities of a stellar salesperson and dive into the complexities of hiring the right talent.Motivation and drive are key in the sales game, and Scott shares how to harness these powerful forces to propel your business forward. Plus, you'll hear all about Scott's background and the fantastic services he offers. Scott also lays out actionable strategies for implementing sales techniques that will elevate your business to new heights. Join us! What you'll hear in this episode:[0:00]&nbsp;Meet Scott Leese.[1:40]&nbsp;When to hire a sales role.[4:20]&nbsp;The importance of learning sales as a business owner.[6:05]&nbsp;Qualities of a good salesperson.[11:25]&nbsp;The complexity of hiring salespeople.[18:40]&nbsp;Motivation and drive in sales.[25:35]&nbsp;Scott Leese's background and services.[29:45]&nbsp;Surf and Sales Summit in Costa Rica.[32:50]&nbsp;Implementing sales strategies. Listen to Similar Episodes:122. Mastering Your Sales Strategy With Heather Wylde130. HR Essential for Small Business Owners: Avoiding Mistakes and Promoting Growth134. Unveiling Sales Success with Jillian Murphy* Connect with Scott on LinkedIn https://www.linkedin.com/in/scottleese/* Check out the Surf and Sales 2024 Event in Costa Rica: https://www.surfandsales.com* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
33:4006/08/2024
185. How to Manage and Document Performance Issues

185. How to Manage and Document Performance Issues

Today we're tackling a topic every leader faces at some point: performance issues. I'll start by sharing a real-life example of a leadership dilemma that's all too common, setting the stage for our deep dive. Together, we'll unpack the key questions you need to address performance concerns head-on. I'll also share my go-to methods for documenting performance conversations—simple, effective, and essential for keeping things professional. And trust me, regular check-ins are a game-changer; we'll talk about why they matter and how to make them work for you. You don't want to miss this episode—tune in and empower yourself to be the world's greatest boss!What you'll hear in this episode:[0:00]&nbsp;Facing performance issues.[0:45]&nbsp;A common leadership dilemma.[2:25]&nbsp;Key questions to address performance concerns.[6:50]&nbsp;Documenting conversations by simple and effective methods.[7:30]&nbsp;The importance of regular check-ins.[12:45]&nbsp;Final thoughts and HR support services.Listen to Similar Episodes:KPIs to Track the HR Side of Your Business96. How to Build and Support High-Performing Remote Teams169. Maximize Team Performance with This Simple Tool* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
16:0330/07/2024
184. If You Aren't Supporting Your Team's Financial Wellness, You Should Be with Mel Abraham

184. If You Aren't Supporting Your Team's Financial Wellness, You Should Be with Mel Abraham

In this episode, we dive deep into the importance of financial wellbeing, featuring insights from our special guest, Mel Abraham. Mel is not just a financial expert; he’s an accomplished entrepreneur with a rich journey transitioning from the corporate world to building his own empire.We explore his transformative leadership lessons and Mel shares actionable strategies on how to support financial wellbeing within the workplace, making it a priority for both employers and employees. We also discuss his latest book, "Building Your Money Machine," which offers practical advice on achieving financial independence. The conversation wraps up with a powerful discussion on the broader impact of financial education and its role in empowering individuals to take control of their financial futures. Don’t miss out on Mel’s expert advice and inspiring journey!What you'll hear in this episode:[0:00] The importance of financial wellbeing [1:00] Meet Mel Abraham: financial expert and entrepreneur [4:00] Mel's journey from corporate to entrepreneurship [6:55] Leadership lessons: from dictator to leader [10:00] The power of communication in leadership [17:15] Supporting financial wellbeing in the workplace [28:30] Mel's new book: Building Your Money Machine [34:05] The impact of financial educationListen to Similar Episodes:Top Benefits You Should Consider Offering as a Small BusinessUnlocking Your True Potential as a Boss With Self Leadership SkillsEmotional Intelligence 101: How to Improve Your Skills as a LeaderOrder Mel's Book: Building Your Money Machine Find more information on Mel's website melabraham.com* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
35:0123/07/2024
183. Mapping Out the Perfect Interview Process for Hiring Success

183. Mapping Out the Perfect Interview Process for Hiring Success

If you’re tired of bad hires and chaotic recruitment processes, this episode is for you! We're diving into the world of structured hiring. We're kicking things off by addressing those bad hiring habits we all need to ditch. Then, I'll walk you through creating a structured hiring process that brings consistency and fairness to your team.We’ll chat about how to craft an intentional interview process that aligns with your company’s goals. And don't worry, I've got you covered in mapping out the interview process to make every step smooth and effective. Tune in and discover how to elevate your hiring game and build the dream team you've always wanted!What you'll hear in this episode:[0:00] Introduction to structured hiring[6:45] Bad hiring habits[12:00] How to create a structured hiring process [12:05] Creating an intentional interview process [12:10] Clarifying job requirements [12:15] Identifying the ideal candidate [12:25] Mapping out the interview ProcessListen to Similar Episodes:Hiring Slow: The Key to Building a High-Performing TeamBoss Basics: Small Business Hiring HacksCrucial Traits for Small Business Hiring Success* Get your free Interview Playbook https://peopleprinciples.myflodesk.com/interview* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
25:3416/07/2024
182. How to Build Effective People Processes in Any Business with Kristina Bartold

182. How to Build Effective People Processes in Any Business with Kristina Bartold

Kristina Bartold joins us today to reveal the secrets behind building robust people processes in small businesses, stressing the crucial role of clear communication and continuous self-reflection in effective leadership. We explore the intricacies of managing team dynamics and setting realistic expectations, especially in today’s landscape of remote work and diverse hiring challenges!Kristina also provides insight into generational differences in the workplace, offering strategies to balance flexibility and accountability to foster a harmonious work environment. Whether you’re navigating your entrepreneurial journey or fine-tuning your leadership skills, this episode promises to be a goldmine of wisdom. What you'll hear in this episode:[0:00] Kristina's transition from the corporate world to entrepreneurship [5:00] The value of real-life experience vs. formal education [11:05] Building effective people processes in a small business [13:30] The importance of clear communication and self-reflection in leadership [17:25] Navigating team dynamics and expectations [18:20] Generational differences in the workplace [23:50] Tips and insights for hiring social media managers[29:30] Measuring success in social media management Listen to Similar Episodes:Time-Saving Systems to Boost Your Output with Leah RemilletMaster These Three Pillars for a Strong People FoundationNavigating Generational Stereotypes: Unleashing Your Multigenerational Team's Full Potential* Connect with Kristina on LinkedIn https://www.linkedin.com/in/kristinabartold/* Connect with Kristina on Instagram @kristina.bartold* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
31:5709/07/2024
181. Don't Make This Common Mistake When Hiring New Team Members

181. Don't Make This Common Mistake When Hiring New Team Members

Waiting to talk to more candidates might be a huge mistake. Today, we're covering the essential topics in hiring. Together, we'll explore how a hiring rubric can streamline your decision-making and ensure that your interviews are smoother and more effective. I'll share my secrets on using the rubric in interviews to keep things fair and consistent! But that's not all, we'll also tackle other hiring challenges head-on, giving you practical tips to refine your hiring process. Don't miss out on the valuable resources I've lined up just for you!What you'll hear in this episode:[1:20] Why waiting to talk to more candidates is a mistake [3:10] Creating a hiring rubric [6:00] Defining candidate qualifications [11:00] Using the rubric in interviews [12:40] Overcoming hiring challenges [17:35] Refining your hiring process [18:40] ResourcesListen to Similar Episodes:Crucial Traits for Small Business Hiring SuccessElevate You Hiring Game: From Culture Fit to Culture AddHow to Supercharge Your Business with ChatGPT* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
19:4902/07/2024
180. Remove Obstacles to Grow Your Business with Kareen Zahr Walsh

180. Remove Obstacles to Grow Your Business with Kareen Zahr Walsh

Today, we delve into common blind spots that entrepreneurs face during rapid growth and change, emphasizing the need to pause and reset to maintain alignment with the business's vision. Scaling businesses through vision, leadership, and operations is an area where Kareen excels. We share insights on asking for what you want in business, facilitating vision work, and blending personal development with operational expertise.Kareen emphasizes the need for simplifying business growth by stopping unnecessary tasks. We stress the importance of removing obstacles and aligning with the business's vision to achieve scalable success.What you'll hear in this episode:[0:00] Entrepreneurship, business growth, and inner alignment with Kareen Zahr Walsh[2:10] The evolution of HR and its importance in business growth[4:05] Entrepreneurship, leadership, and growth blind spots[8:40] Prioritizing business growth and alignment[13:55] Simplifying business growth by stopping unnecessary tasks[16:55] Hiring for growth mindset and willingness[22:55] Scaling businesses through vision, leadership, and operations[29:15] Entrepreneurship, self-awareness, and business growth[34:45] HR and team management for small businessesListen to Similar Episodes:Scaling Smarter: Conquering Three Common Habits That Hinder Business Growth3 Focus Areas Every Entrepreneur Should Consider When Building a TeamScale Your Business - Hiring and Scaling Tips from Sharon Bondurant* Connect with Kareen on LinkedIn @kareenwalsh* Join Kareen LIVE for her virtual Monthly FREE Retrospective Calls https://www.heykareen.com/retro* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/
35:1925/06/2024
179. How to Build a Strong Company DNA to Attract the Right Candidates and Repel the Wrong Ones

179. How to Build a Strong Company DNA to Attract the Right Candidates and Repel the Wrong Ones

Establishing your company culture is a non-negotiable for success. Today I define what makes up your company’s DNA and break down the key components to consider. You'll get the inside scoop on how to craft a mission statement that truly speaks to your team and why setting clear goals and priorities is a game-changer. We also cover the crucial step of establishing core values that guide your team's actions and decisions.But I don't stop there! I share actionable tips on how to implement and truly live your company DNA, ensuring it's more than just a concept but a part of your daily operations.What you'll hear in this episode:[0:00] The recruiter's pet peeve.[1:10]Importance of establishing company culture.[1:50]&nbsp;Defining your company's DNA.[3:25]&nbsp;Components of company DNA.[7:55]&nbsp;Creating a mission statement.[9:55]&nbsp;Setting goals and priorities.[13:50]&nbsp;Establishing core values.[18:20]&nbsp;Implementing and living your company DNA.[19:55]&nbsp;Conclusion and resources.Listen to Similar Episodes:How to Define Core Values for the Culture You Crave with Ashley AldersonCultivating Core Values for Your Small or Non-Traditional Team with Shannon WeinsteinHow to Master HR Practices and Compliance in Your Business This Year* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
20:4618/06/2024
178. How to Select Candidates Who Will Contribute Positively and Effectively to Your Business with Jonathan Porter-Whistman

178. How to Select Candidates Who Will Contribute Positively and Effectively to Your Business with Jonathan Porter-Whistman

In this episode of World’s Greatest Boss, we dive deep into the world of hiring with an entrepreneurial powerhouse, Jonathan Porter-Whistman. Jonathan shares his key hiring insights and strategies that have paved his way to success. We explore the critical importance of employer branding and how it can transform your business from the ground up. Jonathan reveals the secrets to building successful teams and the effective interview techniques he swears by. We delve into the non-negotiable skills every hire must possess and the pivotal role feedback plays in every position. Jonathan's unique techniques for stress testing candidates and observing their behavior provide a fresh perspective!But that's not all! Jonathan enlightens us on the revolutionary role of AI in recruiting! And for those looking to speed up their hiring process, he shares his tips on compressing the hiring timeline without sacrificing quality.What you'll hear in this episode:[0:50] Meet Jonathan Porter-Whistman[1:20] Key hiring insights and strategies[6:05] Jonathan's entrepreneurial journey[7:05] The importance of employer branding[11:25] Building successful teams[15:35] Effective interview techniques[20:25] Non-negotiable skills in hiring[22:45] The importance of feedback in roles[23:30] Techniques for stress testing candidates[24:30] Observing candidate behavior[27:50] The role of AI in recruiting[33:05] Building performance fingerprints[35:40] Custom data models for companies[38:30] Compressing the hiring timelineListen to Similar Episodes:Embracing Innovation and AI with Jim CarterElevate Your Hiring Game: From Culture Fit to Culture AddUsing Personality Assessments for Hiring with Adrian Koehler* Connect with Jonathan on Facebook https://www.facebook.com/jon.whistman/* Find out more on Jonathan's website https://whohire.com* Order Jonathan's Book The Sales Boss: The Real Secret to Hiring, Training and Managing a Sales Team* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
42:0211/06/2024
177. What You Need to Know About Updated U.S. Labor Laws

177. What You Need to Know About Updated U.S. Labor Laws

Get ready to unpack the critical updates to labor laws for U.S. businesses! I'll provide essential compliance strategies to ensure your business stays on top of these changes. I'll simplify the complex world of employee payments, distinguishing between salary and hourly bases, and we'll explore the nuances of navigating overtime and minimum wage laws effectively.You'll learn the ins and outs of correctly classifying your employees as I guide you through the essential criteria for exempt employees and share my best practices for managing non-exempt staff effectively. I'll also address the risks of misclassification and share robust strategies to ensure your business remains compliant!What you'll hear in this episode:[0:00] Update on new labor laws for U.S. businesses[0:55] Understanding employee payment: salary vs. hourly[4:25] Navigating overtime and minimum wage laws[7:25] The exempt employee criteria: salary and duties[9:50] Upcoming changes to federal minimum salary requirements[12:00] How to correctly classify your employees[14:55] Best practices for managing non-exempt employees[17:50] Addressing misclassification and compliance strategies[22:50] Ensuring compliance and effective leadershipListen to Similar Episodes:Back to the Basics: Your Compliance ChecklistUnveiling Your Team's True Potential With Time TrackingSalaried Vs. Hourly Hiring * Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
24:4904/06/2024
176. How to Define Core Values for the Culture You Crave with Ashley Alderson

176. How to Define Core Values for the Culture You Crave with Ashley Alderson

Dive into team building and leadership with entrepreneur turned CEO, Ashley Alderson. Join us as Ashley shares invaluable insights on cultivating the dream team and company culture that you've always envisioned. You'll learn how to empower and train your team for success, all while creating a unique and vibrant company culture.Throughout the episode, we delve into essential tools for communication and management, ensuring seamless collaboration and productivity within your team. Whether you're a seasoned leader or just starting your journey, this episode is packed with inspiration and actionable advice to help you become the world's greatest boss. Tune in now and unlock the keys to building an intentional company culture that drives success!What you'll hear in this episode:[0:00] The struggle of building a dream team[2:35] Ashley's journey from entrepreneur to CEO[7:00] Cultivating leadership and learning from mistakes[12:40] Defining and implementing core values in your team[18:20] The impact of core values on employee evaluation[21:00] Building a strong team culture: strategies and expectations[25:45] Essential tools for effective team communication and management[29:15] Empowering and training your team for success[32:10] Inspiration to build an intentional company cultureListen to Similar Episodes:Elevate Your Hiring Game: From Culture Fit to Culture AddHow to Motivate Your Team and Build Culture with Cory CharlesCultivating Core Values for Your Small or Non-Traditional Team with Shannon Weinstein* Connect with Ashley on Instagram https://www.instagram.com/ajalderson* Get Your Planner at https://boutiquebossstore.com* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
34:4828/05/2024
175. Should Your Contractors Actually Be Employees? How to Properly Classify Workers to Avoid Legal Issues

175. Should Your Contractors Actually Be Employees? How to Properly Classify Workers to Avoid Legal Issues

I’m diving into a crucial topic that will help keep you out of legal trouble: the misclassification of workers who should be employees as contractors. I'll share a fascinating case study on the gig economy and legal battles, where companies like Uber and Lyft have faced complex challenges and regulations. Understanding the key differences between employees and contractors is vital for every business owner. We’ll discuss why the government is so invested in worker classification and the serious consequences of getting it wrong. But don’t worry, I’ve got you covered with tips on how to correctly classify your workers to stay out of hot water! Plus, I’m sharing practical advice to help you stay informed and compliant with the latest regulations. Tune in, and let’s ensure you have all the tools you need to succeed and stay on the right side of the law!What you'll hear in this episode:[0:00] The Common Misclassification Mistake[2:40] Case Study: The Gig Economy and Legal Battles[6:40] Understanding the Difference: Employee vs. Contractor[9:40] Why the Government Cares About Classification[11:45] Consequences of Misclassification[13:10] How to Correctly Classify Your Workers[20:50] Practical Advice for Staying Informed and CompliantListen to Similar Episodes:147. Navigating Wage and Hour Laws167. Should You Be Friends with Your Employees?171. Do You Need Worker's Comp Insurance?* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
26:0421/05/2024
174. Simplifying and Automating Compliance with Alex Kehayias

174. Simplifying and Automating Compliance with Alex Kehayias

I'm thrilled to welcome Alex Kehayias, founder of Mosey. Join us as we dive into his entrepreneurial journey and the fascinating impact of Mosey on automating compliance. We'll explore how Alex's experiences have shaped the mission and mechanics of Mosey, with a focus on simplifying and automating compliance for businesses worldwide.Discover the importance of effective people management in entrepreneurship and how Alex has built a high-performing remote team at Mosey. Throughout our conversation, we'll shed light on the challenges and triumphs of navigating compliance in today's fast-paced business landscape.Whether you're an aspiring entrepreneur or a seasoned business leader, join us as we uncover the secrets to creating a workplace culture that thrives on kindness and performance!What you'll hear in this episode:[2:30] Alex's entrepreneurial journey and lessons from working at Stripe[6:05] The importance of people management for entrepreneurs[10:30] Building a high-performing and kind team at Mosey[16:15] The mission and mechanics of Mosey: simplifying compliance[19:45] Personal experiences and the broader impact of Mosey[24:25] Advice for entrepreneurs on compliance and leadershipListen to Similar Episodes:How to Master HR Practices and Compliance in Your Business This YearBack to the Basics: Your Compliance ChecklistDo You Need Worker's Comp Insurance?* Connect with Alex on LinkedIn https://www.linkedin.com/in/alexkehayias* Find more information at https://mosey.com* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
30:1314/05/2024
173. Navigating Bonus Plans and Profit-Sharing Strategies

173. Navigating Bonus Plans and Profit-Sharing Strategies

Have you ever wanted to implement bonus structures and profit-sharing plans? Or maybe you have a structure in place but it isn't quite going as planned. We're going to cover all of the options in this episode! I kick off by exploring salary-based bonus structures, sharing how they provide a reliable incentive for employees. Then, I dive into performance-based structures, uncovering how they help employees excel in their individual or team goals and contribute to the overall success of the company. I also unravel effective strategies for implementing profit-sharing plans, shedding light on how they foster a sense of ownership and collaboration among team members!Whatever structure you choose, communication is key, and I share invaluable insights on how to effectively communicate and adjust bonus plans to align with evolving organizational goals and employee performance. By maintaining transparency, leaders can build trust and foster a positive work culture where employees feel valued and recognized for their contributions.Tune in now and unlock the secrets to fostering a motivated and engaged workforce!What you'll hear in this episode:[1:10] Exploring Bonus Structures and Profit-Sharing Plans[1:45] Salary-Based Bonus Structures[5:35] Performance-Based Structures[10:15] Strategies for Implementing Profit-Sharing[13:50] Communicating and Adjusting Bonus Plans[14:15] Discretionary Bonuses and the Importance of TransparencyListen to Similar Episodes:160. Strategies for a Positive Workplace with Aisha Marshall169. Maximize Team Performance with This Simple Tool170. How to Motivate Your Team and Build Culture with Cory Charles* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
18:4707/05/2024
172. Cultivating Core Values for Your Small or Non-Traditional Team with Shannon Weinstein

172. Cultivating Core Values for Your Small or Non-Traditional Team with Shannon Weinstein

Shannon is back to discuss the importance and impact of intentionally creating a positive culture in small businesses! Businesses of any size can benefit from establishing strong core values and a culture of growth and learning. Shannon Weinstein, a CPA turned entrepreneur, shares her journey from corporate to creating a unique accounting firm that breaks stereotypes and fosters a culture where continuous learning, empowerment, and employee development are prioritized. Through strategies like aligning team values with company goals, leveraging resources for effective onboarding, and encouraging lifelong learning, you can inspire loyalty and motivation in your team. Our conversation also explores creative benefits programs, utilizing existing content for training, and the importance of setting expectations for growth, showcasing how even non-traditional approaches can significantly contribute to developing a motivated and cohesive team!What you'll hear in this episode:[2:45] Building a culture in small teams[5:55] Shannon's journey from corporate to entrepreneur[6:30] The importance of culture when hiring[12:00] Creating a learning culture and benefits[22:35] Innovative onboarding and training strategies[25:45] Leveraging content for training and developmentListen to Similar Episodes:163. The Power of Candidate Experience in Today's Job Market164. Podcasting Power Moves with Kelly Mosser170. How to Motivate Your Team and Build Culture with Corey Charles* Connect with Shannon on LinkedIn https://www.linkedin.com/in/shannonkeane/* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
34:2930/04/2024
171. Do You Need Worker's Comp Insurance?

171. Do You Need Worker's Comp Insurance?

Spoiler alert: the answer is probably yes! Take a deep dive with me into the critical yet often overlooked requirement of Worker's Compensation Insurance for small business owners. Drawing from my firsthand experience, I underscore the severe financial risks and legal trouble you could face without this insurance. Even if you have a remote workforce or you're the only employee in your business, there are legal requirements you must meet. I provide a detailed overview to help you assess your workers' compensation insurance needs, select the right policy, and ensure compliance with state-specific regulations. This episode is a resource aimed at empowering you to proactively secure workers' compensation insurance to stay in compliance and safeguard your business's future!What you'll hear in this episode:[1:05] The importance of workers' compensation[3:20] A brief history of workers' compensation[5:35] Understanding the impacts today[8:30] Navigating workers' compensation for solopreneurs and small businesses[10:10] Steps to acquire workers' compensation insuranceListen to Similar Episodes:147. Navigating Wage and Hour Laws153. Small Business Strategies to Chart Your Path to Growth154. PEOs Unwrapped: BTS at People PrinciplesUse code BOSS50 for 50% off your HR audit with us peopleprinciples.co/hraudit* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
14:3923/04/2024
170. How to Motivate Your Team and Build Culture with Cory Charles

170. How to Motivate Your Team and Build Culture with Cory Charles

Dive in with Cory Charles as we discuss the art of building, motivating, and maintaining successful teams. As business owners and leaders, the challenge often lies not only in hiring the right individuals but also in inspiring and motivating them consistently. Cory, a renowned speaker, and trainer, shares invaluable insights on creating a cohesive team culture, understanding individual motivations, and the importance of regular check-ins. The discussion delves into strategies for balancing personal care with professional accountability, and how to engage teams in the mission of the organization. Through a mix of personal stories and professional experiences, this episode promises to equip you with practical tools and perspectives to energize your leadership approach and cultivate a thriving team environment!What you'll hear in this episode:[1:15] Creating a cohesive team culture and motivation strategies[2:15] Cory's journey into entrepreneurship and sales[10:40] Incorporating team members into the mission[14:35] The importance of regular check-ins and mindset shift[17:50] Balancing friendship and leadership in the workplace[21:20] Encouraging open communication and feedback[24:50] The role of compensation in motivation[26:25] Understanding and supporting your team's personal missions[27:05] The four pillars of effective leadership[32:55] Building authentic relationshipsListen to Similar Episodes:156. Master These Three Pillars for a Strong People Foundation165. Navigating Team Turmoil: Strategies for Effective Conflict Management167. Should You Be Friends with Your Employees?* Connect with Cory on Linkedin: https://www.linkedin.com/in/cory-charles/* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
35:3216/04/2024
169. Maximize Team Performance with This Simple Tool

169. Maximize Team Performance with This Simple Tool

Tailoring your leadership approach to your team members can transform your team beyond recognition! In this episode, I share the dynamic Skill vs. Will Matrix and how it can be utilized to support your team as they change and your business evolves. Join me as we uncover the intricacies of understanding the four quadrants of this matrix and how it can revolutionize your leadership style. We'll discuss effective strategies for managing different employee types, recognizing the importance of intrinsic versus extrinsic motivation in driving team performance. No matter where your team falls on the Skill vs. Will Matrix, this episode equips you with practical insights on leveraging their qualities to lead your team to success. Tune in now to discover how you can become the ultimate leader your team needs!What you'll hear in this episode:[0:00] Tailoring your leadership approach to your team members[2:00] The skill vs. will matrix [5:15] Understanding the four quadrants of the matrix[8:55] Strategies for managing different employee types[14:00] Intrinsic vs. extrinsic motivation[16:50] Using the matrix to lead your teamListen to Similar Episodes:165. Navigating Team Turmoil: Strategies for Effective Conflict Management160. Strategies for a Positive Workplace with Aisha Marshall156. Master These Three Pillars for a Strong People Foundation* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
20:3509/04/2024
168. How to Build an Advisory Board Without Giving Away Half Your Business with Debra Boggs

168. How to Build an Advisory Board Without Giving Away Half Your Business with Debra Boggs

In today's episode, we are studying the invaluable role of strategic advisors for entrepreneurs, with the advice of a seasoned expert, Debra Boggs. Debra's here to help us unlock the power and impact of strategic advisors in business, as she sheds light on the intricate world of board members. Throughout the conversation, we uncover the secrets to structuring meaningful relationships, offering practical insights and strategies garnered from real-world experiences.You'll discover the benefits of advisory roles and board careers as we explore how they can elevate your entrepreneurial endeavors. Debra shares personal anecdotes and actionable tips for effectively navigating advisory relationships. From finding the right advisors to fostering genuine connections, this episode equips you with the tools and knowledge to harness the full potential of strategic guidance.Whether you're a seasoned entrepreneur or just starting out, this episode promises to inspire and inform as we uncover the secrets to becoming the world's greatest boss!What you'll hear in this episode:[1:10]&nbsp;The journey of an entrepreneur with Debra Boggs[4:25]&nbsp;The role and impact of strategic advisors in business[11:35] Exploring the benefits of advisory roles and board careers[14:50]&nbsp;Practical tips and considerations for navigating relationships.[23:20]&nbsp;Finding and connecting with the right people.Listen to Similar Episodes:How to Select the Best Recruiter to Partner WithNavigating Executive Presence and Personal Branding with Pam FoleyPreparing Your Team for the Future in an AI-Powered World* Connect with Debra on LinkedIn https://www.linkedin.com/in/debraboggs * Find more information on Debra's website https://www.dscareermanagement.com* Visit https://www.thefourtheffect.com to learn more about matching companies and board members* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
25:2902/04/2024
167. Should You Be Friends with Your Employees?

167. Should You Be Friends with Your Employees?

Get ready to tackle the fine line between boss and friend as I address the delicate balance between the two! I share insights on navigating the line between leadership and friendship, especially in scenarios like networking events. I'll delve into the motivations behind leaders wanting to befriend employees and emphasize how to maintain professionalism while fostering positive relationships.Throughout the episode, I stress the significance of establishing clear boundaries and managing expectations with your team. From HR compliance to personal relationships, you'll learn practical tips and best practices for maintaining a friendly yet professional atmosphere. I even provide a free compliance and best practices checklist for HR audits to ensure businesses stay on track!Join me on this journey of leadership and friendship as we navigate the challenges and rewards of being the boss while navigating the line. What you'll hear in this episode:[0:00] Workplace boundaries between bosses and employees. [1:00] Being a leader and friend to employees. [2:50] Blurring lines between leadership and friendship.[8:20] HR compliance and best practices for businesses. [9:25] Balancing work and personal relationships as a leader.Listen to Similar Episodes:104. Leading with Clarity to Chart the Course of Expectations123. Is Employee Health and Well-Being Your Responsibility?138. Building a Sense of Community in Business and Beating Burnout with Candice Elliot* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
13:0926/03/2024
166. Mindset Mastery with Laura Conley

166. Mindset Mastery with Laura Conley

Transform your mindset and you'll transform your world! Listen up as I sit down with Laura Conley to uncover the secrets of scaling businesses with the power of personal work. Together, we explore how our mindset influences our ability to achieve both business and personal goals. We discuss the impact of limiting beliefs on business success and share practical strategies for overcoming them. Plus, we reveal how incorporating mindfulness practices can supercharge team motivation and productivity, offering valuable insights for managers and leaders.We dive deep into the vital importance of prioritizing health and wellness for overall personal and professional growth, discovering how cultivating a positive mindset can revolutionize your journey to a healthier lifestyle. And of course, we explore the undeniable connection between weight loss, mindset, and business success, showcasing real-world examples of how health can lead to unprecedented entrepreneurial achievements.So if you're ready to unlock the secrets to business success through personal mindset mastery, you do not want to miss this episode!What you'll hear in this episode:[0:00] Scaling businesses through mindset work. [3:25] Achieving business and personal goals. [8:40] Impacts of limiting beliefs. [11:40] Improving team motivation through mindfulness. [18:40] Managing emotions and thoughts in a team environment. [23:55] Prioritizing health and wellness.[29:25] Lifestyle and weight loss. Listen to Similar Episodes:Strategies for a Positive Workplace with Aisha MarshallMaster These Three Pillars for a Strong People FoundationWorkshop Reflections: Unraveling Leadership and Team-Building with Molly* Check out Laura Conley: https://portal.lauraconley.com/ymxbestie?ref=https%3A%2F%2Fportal.lauraconley.com%2Fa%2F2147822555%2FXz7We6aB* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
39:1019/03/2024
165. Navigating Team Turmoil: Strategies for Effective Conflict Management

165. Navigating Team Turmoil: Strategies for Effective Conflict Management

Work problem? Don't stress! I've got you covered as this episode is all about the intricacies of leading and managing conflicts within teams through effective communication.One of the key aspects we'll explore is the importance of identifying and addressing conflicts within a team. Whether it's a work-related issue or a relationship dynamic causing tension, it's crucial to diagnose the type of conflict to effectively address it. I'll be sharing tips on becoming active listeners and paying attention to behavioral cues to catch conflicts before they escalate.When it comes to resolving task-related conflicts, clarity is key. I'll guide you through getting clear on goals, roles, and processes within your team and provide strategies for addressing the root cause of friction. But what about conflicts stemming from workplace relationships? You'll learn a three-pronged approach to resolving these issues, including understanding the underlying causes, recognizing strengths and communication styles, and facilitating direct conversations when necessary. So flip the script and learn the value of embracing conflict as an opportunity for growth and become a conflict resolution ninja with your team!What you'll hear in this episode:[0:00] Managing team conflicts through communication[1:40] Identifying and addressing conflicts within a team[5:35] Resolving conflicts in workplace relationships[7:50] Conflict resolution and team collaboration[12:10] Handling conflict in teamsListen to Similar Episodes:Master These Three Pillars for a Strong People FoundationThe Secrets of Building an Intentional Culture with Robert GlazerStrategies for a Positive Workplace with Aisha Marshall* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
15:4812/03/2024
164. Podcasting Power Moves with Kelly Mosser

164. Podcasting Power Moves with Kelly Mosser

If you're ready to hear all things podcasting, you're in luck! Today, I'm thrilled to have the amazing Kelly Mosser, host of top-rated podcast, The Aligned Success Show, joining me for a jam-packed discussion as she shares her journey from the corporate world to becoming a successful small business supporter and host. We'll talk all things podcasting including audience engagement, strategies for small businesses, how to become a guest on other shows, outsourcing, and building a kickass team to support your podcasting and business endeavors! Kelly will dish out some invaluable insights on navigating Instagram marketing, podcast launching, and mastering the art of providing value. So, if you're a podcaster ready to level up your entrepreneurial game and learn from the best, then you won't want to miss this episode with Kelly Moser and I!What you'll hear in this episode:[0:00] Entrepreneurship origin stories and podcast guesting[1:15] Meditation, mental health, and podcasting for small businesses[5:25] Podcast guesting and audience engagement[9:25] Podcasting strategy for small businesses[14:05] Podcast guesting strategies and outsourcing[18:25] Outsourcing and delegating tasks for a podcast and business[21:30] Building a team through podcast editing and guesting[26:30] Business operations and marketing with Kelly MoserListen to Similar Episodes:Small Business Strategies to Chart Your Path to GrowthUnlocking the Differences You Need to Hire an AssistantMastering Your Marketing Strategy with Myca Williamson* Connect with Kelly on IG @kelly.mosser* Find out more about the podcast tour training masterclass http://work.kellymosser.com/book* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
30:0405/03/2024
163. The Power of Candidate Experience in Today's Job Market

163. The Power of Candidate Experience in Today's Job Market

Many hiring managers assume eager candidates will do whatever it takes to get the job but I'm here to challenge that notion and discuss how companies should adapt their approach to hiring! Today's job market is candidate-driven and it's time to focus on building your employer brand and showcasing your unique culture to attract top talent, rather than relying solely on candidates.In this episode, I'll touch on why creating a positive candidate experience is crucial. It can lead to referrals, repeat business, and a competitive edge in the job market, especially for startups and small businesses. And let's not forget about candidate engagement and relationship building during the hiring process! Sometimes, nurturing potential talent is more important than finding an instant fit. It's not just about what candidates can do for you; it's about treating them with respect and providing a positive experience for them.Tune in now for actionable insights and expert advice!What you'll hear in this episode:[0:05] Leadership, management, and entrepreneurship[1:45] Job candidate mindset and interview process[6:05] Candidate experience and its impact on hiring and business success[10:15] Candidate engagement and relationship building in hiring process[14:05] Effective interview process and HR complianceListen to Similar Episodes:How To Determine WHO You Need To HireThe Secret to Hiring Success: Strategies for Finding the Right EmployeeHow to Use ChatGPT to Facilitate Team Hiring and Management* Connect with me on IG @jackie.koch_* Find more information on my website peopleprinciples.co
17:1729/02/2024
162. Engage, Connect, Succeed: Mastering LinkedIn Trends with Katie McKiever

162. Engage, Connect, Succeed: Mastering LinkedIn Trends with Katie McKiever

Today, I'm joined by a phenomenal guest, Katie McKiever, an expert in the world of LinkedIn and social media. Get ready to dive deep and discover how to leverage this powerhouse platform for small businesses and personal branding success.But the value of LinkedIn doesn't stop there. We delve into LinkedIn content strategy and employee advocacy. We also discuss real-world success stories, like a municipality using LinkedIn to showcase employees and attract new talent. I emphasize the significance of active engagement, and Katie provides practical tips on building valuable connections through comments and conversations. The expertise in this episode is your gateway to unlocking the full potential of this platform for your business growth. Don't miss out on this enlightening conversation!What you'll hear in this episode:[0:00] LinkedIn benefits for businesses with an expert[4:10] Leveraging LinkedIn for business success[10:45] LinkedIn usage for small businesses and personal branding[16:15] Leveraging LinkedIn for business success through personal branding and company page optimization[21:30] LinkedIn content strategy and employee advocacy[26:30] LinkedIn engagement strategies and trends[35:05] Employee advocacy and internal communications[39:00] Leveraging social media for thought leadership and employee engagement[42:45] LinkedIn marketing strategies and tacticsListen to Similar Episodes:Unlocking Hidden Talent: How to Recruit People That Aren't Actively Job HuntingMastering Influence and Sales to Unleash Your Entrepreneurial Potential with Susan TrumplerSelling Your Business Through Storytelling with Marissa Corcoran* Connect with Katie on LinkedIn @katiemckiever* Subscribe to Katie's weekly email, Social Media News to Use http://www.socialmedianewstouse.com* Connect with me on IG @jackie.koch_* Find more information on my website peopleprinciples.co
46:0327/02/2024
161. Hiring Slow: The Key to Building a High-Performing Team

161. Hiring Slow: The Key to Building a High-Performing Team

Hiring slow is the name of the game! You want to thoroughly vet candidates to ensure they possess not only the necessary skills but also the values needed for the job and your organization's culture. It might seem counterintuitive, but patience can pay off tremendously in building a high-performing team. First, we'll discuss the importance of hiring slowly to make better hires. Taking your time during the hiring process can lead to better candidate fit and faster decision-making in the long run. Next on our agenda is building a well-rounded team. I'll guide you through the process of identifying and prioritizing key traits and values that are crucial for success within your organization. We'll also dive into the nitty-gritty of the hiring process itself, from crafting the perfect job description to developing interview questions that get to the heart of what you need in a candidate. As an added bonus, I'll share some advice on following a structured interview process to avoid bias and make informed hiring decisions.We're all about setting you up for success with smart hiring choices and building a dream team that will help you achieve your goals. So, don't miss out! Tune in now to begin this exciting journey together!What you'll hear in this episode:[0:00] Leading and managing a team as a new boss[1:50] Hiring slow and making better hires[6:40] Hiring practices for a well-rounded team[9:05] Hiring process, interview questions, and candidate evaluation[13:25] Hiring slow to find the right candidateListen to Similar Episodes:What “Hire Slow &amp; Fire Fast” Really Means For You And Your BusinessElevate Your Hiring Game: From Culture Fit to Culture AddHow to Use ChatGPT to Facilitate Team Hiring and Management* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/* Get your free Hiring Success Index + Job Posting Template Guide https://www.peopleprinciples.co/hiringsuccess
15:5422/02/2024
160. Strategies for a Positive Workplace with Aisha Marshall

160. Strategies for a Positive Workplace with Aisha Marshall

Today, I'm joined by an incredible guest, Aisha Marshall. Get ready to dive into the world of business growth, self-worth, and entrepreneurship as Aisha shares about her entrepreneurial journey and the mindset shifts required to create the life you truly desire.In this episode, Aisha shares her insights on maintaining a "high vibes only" culture and its profound impact on mental well-being. She discusses practical strategies for managing low moods, energy detoxes, and the importance of making it easier for your team to choose high vibes and happiness.We also delve into leadership, compliance, and setting a good example for your team. Aisha reflects on her leadership style, and I share my own experiences and lessons learned during the challenging times of Covid. Aisha and I tackle the challenges in business, managing power dynamics, and balancing positivity with tough decisions. What you'll hear in this episode:[0:00] Business growth, self-worth, and entrepreneurship[6:20] High vibes only culture and its impact on mental well-being[11:25] Leadership, compliance, and setting a good example for a team[14:50] Entrepreneurship, leadership, and team management[21:10] Entrepreneurship, focus, and merchandiseListen to Similar Episodes:Is Employee Health and Well-Being Your Responsibility?Intentionally Crafting Your Team Operations with Lia GarvinBuilding a Sense of Community in Business and Beating Burnout with Candice Elliot* Connect with Aisha on IG @aisha* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/
24:5220/02/2024
159. Burnout, Interview Bias, & PTO: BTS at People Principles

159. Burnout, Interview Bias, & PTO: BTS at People Principles

In today's episode, we discuss the often-dreaded question in job interviews - employment gaps. We unravel strategies on how to handle these gaps gracefully and transparently, ensuring your potential employers see your full potential.But that's just the beginning! Molly and I touch upon burnout, a topic many of us have experienced, and how it can teach us invaluable lessons about our limits and strengths. We also discuss the bias that can seep into hiring decisions and offer tips on showcasing your self-awareness and problem-solving skills if you've faced burnout.Time off policies and their implementation are also on our radar. And for those considering the transition to unlimited PTO, we've got you covered with all of the details you need to make an informed decision!What you'll hear in this episode:[0:00] Asking about employment gaps in job interviews[1:20] Work ethic, motivation, and simplicity in business[5:45] Burnout, bias in hiring, and managing up in the workplace[10:20] Time off policies and their implementation[13:50] Transitioning to unlimited PTO and its benefits/drawbacksListen to Similar Episodes:Paid Time Off (PTO) - Deciding Between Unlimited vs. EarnedCreating Proactive Policies for Employment, Legal Matters, and HRIllegal Questions You Can't Ask at Interviews* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/
19:3916/02/2024
158. The Secrets of Building an Intentional Culture with Robert Glazer

158. The Secrets of Building an Intentional Culture with Robert Glazer

Today, I am joined by Robert Glazer, the founder and chairman of Acceleration Partners. Robert's passion for building businesses has turned him into a culture and leadership expert, and he spills the beans on how he did it. In this episode, he shares invaluable insights on identifying and rewarding the right behaviors and values within a company. We'll delve into the importance of core values in creating a company culture, with a fascinating "mission to Mars" exercise that helps define values. Robert underscores the need for shared core values within a team, rather than cloning the founder's values, and why repelling the wrong people is just as important as attracting the right ones.Robert highlights the use of behavioral-based interview questions and shares a compelling example of how hiring for values over skills can lead to exceptional performance. We also explore how personal core values can shape leadership styles and decision-making, emphasizing the importance of self-awareness in leaders. This episode is a treasure trove of wisdom on building a thriving company culture, aligning core values with leadership, and making the right hiring decisions. So, if you're navigating the exciting but sometimes challenging world of being the boss, tune in!What you'll hear in this episode:[0:00] Building an intentional culture with a successful entrepreneur[2:30] Entrepreneurship, remote work, and core values[7:30] Company culture and values[10:05] Company values and their impact on leadership and team dynamics[15:50] Company culture and values in a fast-paced digital agency[18:45] Core values in hiring and their impact on a company's culture[24:15] Personal and company core values in leadership development[28:10] Core values and leadership with Robert GlazerListen to Similar Episodes:Back to The Basics: Establishing Your Mission and Core ValuesMastering Remote Work and Culture with Graeme Barlow8 Common Interview Biases and How to Avoid Them* Connect with Robert on LinkedIn https://www.linkedin.com/in/glazer/* Find more information on Robert's website https://robertglazer.com* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/
31:0812/02/2024
157. So Your Employee Wants to Work Abroad, Now What?: BTS at People Principles

157. So Your Employee Wants to Work Abroad, Now What?: BTS at People Principles

With remote work on the rise, some employees want the adventure of moving to another country while holding onto their jobs. Discover the ups and downs of this international leap, complete with inspiring stories and valuable lessons.If you're interested in onboarding international employees or hiring international contractors, we've got you covered. From seamless transitions to navigating global contracts, we'll provide insights to make your journey a success. Join us for this engaging and informative episode that celebrates the challenges and benefits of the modern workplace. Let's dive in! What you'll hear in this episode:[0:00] Workplace challenges with animated reactions. [2:00] Remote work and moving to another country. [5:30] Onboarding and decision-making for international employees. [7:05] Hiring and paying international contractors. [11:55] Remote work challenges and benefits. Listen to Similar Episodes:HR Essentials for Small Business Owners: Compliance Strategies That Fuel Business GrowthMastering Remote Work and Culture with Graeme BarlowCrafting Your Ideal Remote Work Strategy* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/
15:0709/02/2024
156. Master These Three Pillars for a Strong People Foundation

156. Master These Three Pillars for a Strong People Foundation

Today's episode is all about leadership, management, and entrepreneurship. I'm sharing the three pillars that every business should address for a strong team! One of the key areas we'll dive into is HR and recruiting for businesses. We'll dive into hiring the right people, being a good people leader, and people operations (HR). For small businesses, HR and leadership development and effective people management are pivotal to business success, and it won't look the same as it does in a large corporation! It's not just about hiring; it's about having a strong team that encompasses select qualities and business operations. We'll also discuss how to improve business operations through HR. We'll touch on hiring and recruiting, as well as building a strong talent pipeline for your business. So, if you're ready to take your leadership and management skills to the next level and ensure your business thrives this year, tune in!What you'll hear in this episode:[0:05] Leadership, management, and entrepreneurship[2:15] HR and recruiting for businesses[6:15] HR and leadership development for small businesses[8:45] Effective people management for business success[13:20] Improving business operations through HRListen to Similar Episodes:Elevate Your Hiring Game: From Culture Fit to Culture AddHR Essentials for Small Business: Building a Strong HR Foundation3 Habits to Help You Become A Better Leader* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/
17:1407/02/2024
155. Navigating Executive Presence and Personal Branding with Pam Foley

155. Navigating Executive Presence and Personal Branding with Pam Foley

I have the privilege of chatting with Pam Foley who transitioned from lawyer to executive presence coach. Together, we're diving deep into the world of executive presence and personal branding for founders and CEOs. Pam guides us through this transformative journey, offering invaluable insights along the way.Pam sheds light on developing executive presence tailored for founder-led businesses, helping you stand out and succeed in a competitive landscape. Next, we explore the significance of online executive presence for CEOs and founders. We'll also uncover the critical aspects of executive presence, no matter your place in the business landscape!Moving on, we tackle leadership and communication during challenging times. Then we dive into the world of authenticity and transparency in business leadership. We also discuss the critical topic of online reputation management for business leaders. If you're looking to master executive presence, enhance your online reputation, and become a dynamic leader in the business world, this episode is filled with the knowledge and inspiration you need!What you'll hear in this episode:[0:00] Executive presence and personal branding for founders and CEOs[3:20] Executive presence, competence, clarity, and communication[7:00] Executive presence, leadership, and communication during difficult times[13:00] Authenticity and transparency in business leadership[17:30] The importance of online reputation management for business leaders[22:30] Leadership, team building, and business growthListen to Similar Episodes:Oh Shit! Layoffs: Best Practices and Preserving Company CultureLeading Through Tough Times: Tips and Strategies for EntrepreneursEmpower Your Team with Dave Kline's Playbook* Connect with Pam on LinkedIn @pamela-parker-foley-jd/* Find more information on her website https://www.aoucreative.com* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/
29:0905/02/2024
154. PEOs Unwrapped: BTS at People Principles

154. PEOs Unwrapped: BTS at People Principles

Get ready to unpack the world of Professional Employer Organizations (PEOs) and their vital role in small business HR! We demystify PEOs and their superpowers, from cost savings to top-notch employee benefits and expert guidance. If you're looking for ways to supercharge your HR without breaking the bank, this episode is a must-listen.But, of course, there are challenges too. We dive into the potential drawbacks of PEOs, like giving up control over certain HR functions. We help you weigh the pros and cons to make informed decisions that fit your business. And it wouldn't be a complete episode without discussing timing, enrollment rates, and picking the right PEO. Timing is everything when it comes to maximizing a PEO partnership, and Molly shares some game-changing insights you won't want to miss!What you'll hear in this episode:[0:00] PEOs and their role in HR for small businesses. [3:35] PEOs, their benefits, and limitations. [9:30] PEO benefits and drawbacks with insights on software, enrollment rates, and timing. [12:55] PEOs, W-2s, and HR challenges for small businesses. Listen to Similar Episodes:HR Essentials for Small Business Owners: Navigating the Basics and BeyondToday's Startup Landscape and Remote Work Success Secrets with Peter BeneiOrganization Systems for your Business with Brittany Dixon* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/
16:2102/02/2024
153. Small Business Strategies to Chart Your Path to Growth

153. Small Business Strategies to Chart Your Path to Growth

Today, we're diving into the world of small business organization and growth. Picture this: building an airplane. Yes, you heard me right! Organizational charts are like the blueprints for your business plane. They help you see the big picture and identify areas for growth and hiring needs. I'll explain why these charts are essential and how they can clarify roles, boost communication, and enhance efficiency within your team.On our journey to business success, we'll explore the critical components, which I liken to the wings of an airplane – sales and marketing. I'll share tips on categorizing expenses into "belly" and "back" to streamline your operations. I'll also share some golden nuggets when it comes to building your dream team and keys to keeping that business plane soaring!What you'll hear in this episode:[0:05] Leadership, management, and entrepreneurship[1:50] Creating an organizational chart for small businesses[8:00] Business structure and team building[13:40] Hiring for small business growth[15:50] Tracking time and sales processes for business growth[19:55] Hiring and building a team for a small businessListen to Similar Episodes:How to Master HR Practices and Compliance in Your Business This YearHow to Determine What You Need to HireUnveiling Your Business's True Potential With Time Tracking* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/
25:3531/01/2024
152. Diversity and Inclusion Do's and Don'ts with Maria Morukian

152. Diversity and Inclusion Do's and Don'ts with Maria Morukian

In this episode, Maria Morukian and I dive headfirst into the exciting realm of diversity and inclusion in the workplace. We'll uncover the secrets to fostering a diverse workforce and creating an inclusive environment that sparks innovation and drives success. You won't want to miss our discussion on the unique synergy between diversity, inclusion, and ownership within organizations – it's a game-changer!But wait, there's more! We'll also dig deep into the power of allyship in the workplace. Maria shares her wisdom on how to be a rockstar ally, making your workplace a welcoming and supportive space for all. And for those wondering how to measure progress in your diversity, equity, and inclusion efforts, we've got your back with practical strategies and how to celebrate those wins along the way!So, whether you're a seasoned leader or just found yourself thrust into the boss's chair, this episode is your ticket to creating a workplace that not only thrives but rocks! Join us on this exhilarating journey toward building inclusive workplaces that make you say, "Oh Shit! I've got this!" What you'll hear in this episode:[0:00] DEI practices for inclusive workplaces with Maria Marie European. [2:20] Diversity and inclusion in the workplace. [9:00] Diversity, inclusion, and ownership in organizations. [14:35] Diversity, inclusion, and allyship in the workplace. [20:25] Allyship, diversity, and inclusivity in the workplace. [25:40] Diversity and inclusion in hiring processes. [31:30] Measuring progress in diversity, equity, and inclusion efforts. [37:20] Training and talent development for small businesses. Listen to Similar Episodes:Driving Excellence by Building and Sustaining a Strong Company CultureCrucial Traits for Small Business Hiring SuccessHiring the Right Team with Kacia Ghetmiri* Identify the most impactful next step you can take to prevent burnout for you and your teamhttps://www.fortressandflourish.com/burnout-buster-gift* Connect with me on IG @jackie.koch_* Find more information on my website https://www.jackiekoch.com/
40:3029/01/2024