It is approaching that time of the year, the time to review the past 12 months. Did you hit your goals? No, why? Were they too lofty or forgotten about? Was it a good year or a bad year? Did your medical clinic do exactly what you hoped it was going to do? We discuss how to determine that and how to set S.M.A.R.T goals for the new year! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! Website: https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

We're bringing you another webinar clip this week! Today, we're sharing a clip from our latest webinar, Your 2023 Internet Marketing Plan. In this clip, Michael is talking all about how to set goals for the new year. Want to follow along with the video version? Check out our YouTube channel! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! Website: https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

Last week, we talked all about ways you to celebrate your team as we head into the end of the year. This week, Nick and Michael are talking about different ways you can celebrate your patients. From sending out Christmas Cards, to hosting a Holiday Open House, these ideas are sure to get you and your patients in the holiday spirit. 🚨 Join us TOMORROW! Register Now - Your 2023 Internet Marketing Plan to Maximize Your Patient Flow: https://webinars.patientcaremarketingpros.com/2023-plan 🚨 Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! Website: https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

The end of the year is approaching, which means now is the best time to celebrate with your team! Everything that you accomplished in the year of 2022 couldn't have been done without the team that helped you get there. In today’s episode, we discuss 5 ways to celebrate your team.  From building team traditions to giving back the gift of time, we talk about unique ways to take care of your team and make them feel appreciated.  🚨 Register for our upcoming webinar - Your 2023 Internet Marketing Plan to Maximize Your Patient Flow: https://webinars.patientcaremarketingpros.com/2023-plan 🚨 Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! Website: https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

In today’s episode, we interview Stephanie with Reliable Signs.  They are all things signage, and Stephanie brings awesome insights about the process and types of signage available today. Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://urgentcaremarketingpros.com/ Facebook: https://www.facebook.com/urgentcaremarketers Instagram: https://www.instagram.com/urgentcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/urgent-care-marketing-pros YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

We're bringing you another webinar clip this week! Today, we're sharing a clip from our latest webinar, How to Optimize Your Website For Maximum Conversions During this webinar, Michael shared specific tweaks you can use to double or even triple the number of calls or booked appointments you're getting from the visitors already landing on your website. Download the worksheet with all of the critical conversion elements here: https://docs.google.com/document/d/1IoDnxvMgkznUjAqqRJyuAx5CM_pDh05Amw1OMKOsHRA/edit?usp=sharing Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! Website: https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

In this episode, we discuss Google Business Profile's brand new interface and the new updates in performance metrics, the verification process, and Google Analytics. When it comes to healthcare marketing, it's our job to keep up with the forever-evolving platforms, search engines, and marketing trends in order to maintain a successful marketing strategy. We’re here to help you navigate those changes! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! Website: https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

In today’s episode, we’re talking about money. Investor money that is. Patrick Campbell, CEO and Founder of OpenVia, has had extensive experience in attracting investors to kick off companies. He discusses the highs and lows of the process and gives a guide on how to get started. Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

Happy (2 days after) Halloween! The podcast this week is brought to you by Post Malone and Thor 👻 Note: if you're not watching this on YouTube, stop what you're doing and head over to our channel to watch the full video because you're not going to want to miss it. Today’s episode is all about culture. We have put a lot of focus on culture in our company.  We're going to share a list of 7 things that should be a part of your culture. Remember, when you say things and don't put the things you say into action, then your culture is just an idea. Listen to this week's episode to get the insight and the motivation you need to act now!  Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

In today’s episode, we discuss the fundamentals of marketing: The 4 P’s of Marketing.  While this may sound simple, but if you don’t get these correct then you will waste money and time.  We walk through each one and how to apply them to the medical space. REGISTER FOR THE WEBINAR ON 10/27: https://webinars.patientcaremarketingpros.com/conversions-webinar Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

In today’s episode, we talk about automations. Marketing, billing, communication, just about everything in your healthcare business has an opportunity to be automated.  You will never automate the personal experience, but your automations can help your staff create the personal experience without wasting time on repetitive tasks. REGISTER FOR OUR UPCOMING WEBINAR ON 10/27: https://webinars.patientcaremarketingpros.com/conversions-webinar Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith: https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

In today’s episode, we are interviewing Rich with Kermit!  His software has helped save hospitals millions of dollars since 2011.  We discuss the purpose of the software and why more hospitals should consider it! Richard Palarea is-the CEO of Kermit, a Baltimore-based healthcare cost reduction and spend management company bringing automation and insight to the high-spend category of implantable medical devices within hospitals and health systems. Since its founding in 2011, Kermit has saved hospitals more than $200 million and manages 40% of the implantable device spending transacting in Maryland. Kermit has been recognized in multiple years as an Inc. 5000 company and by the Baltimore Business Journal as a Fast 50 company and a Top Software Company ranked by local revenue, as well as SmartCEO’s Future 50. Kermit is the recipient of industry awards, including the Federation of American Hospitals’ Heartbeat of Healthcare for its work as an innovative partner helping hospitals manage costs during a global pandemic. Interested in learning more? Check out this link:  https://www.kermitppi.com/walkinswelcome Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

In today’s episode, we discuss attitude. This is a bit different than our typical marketing discussions but it represents more than you think and can have a massive influence on the success of your marketing efforts. We have learned over the years that great marketing exposes holes in a business faster than any other method. It ramps up the volume and if things are not stable, it will cause disruptions to occur. We discuss the five items that create an attitude and how each one will have an impact.  If they aren’t in proper balance, you will see issues with your business as time goes on. Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

We recently upgraded our podcast equipment and want to share with you why and what exactly it is! Fun fact, our first episodes were done with a $100 microphone. We are now on our second upgrade of equipment.  For a quick rundown, this episode is being recorded with a Rode Rodecaster Pro II board and Rode Procaster mics.  The rest of the equipment involves mic arms, a Mac Mini, a monitor, keyboard, mouse, and some cables.  What do you think?  Was it worth the investment? Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

In today’s episode, we are interviewing Danielle Gómez with Cahaba Medical Care.  We deep dive into community outreach, specifically the Hispanic community.  Learn some tips and advice on what to do and how to properly engage with the community! Danielle is the Latinx community development coordinator for Cahaba Medical Care, a nonprofit community health center with 22 locations in central Alabama. They serve rural and urban underserved communities in Jefferson, Bibb, Perry, Chilton, and Wilcox counties with family medicine, OB care, mental health care, dental services, and more. Her job focuses on Hispanic community outreach, marketing, and making sure our services are accessible to patients from different cultural backgrounds. Danielle’s background is in public health, so patient education and community health initiatives are her favorite parts of her job. Cahaba Medical Care is a local community-based health organization that aims to be an incarnation of love, peace, and justice by guiding our patients through their journey toward physical, mental, and social well-being, and to be a center for transformational medical education and primary care training in a rural and international context, modeling and exhorting the next generation of medical professionals in a career of excellence, conscientiousness, and compassion. If you would like to support Cahaba Medical Care's mission of bringing equitable access to healthcare across central Alabama, visit cahabamedicalcare.com/donate or reach out to [email protected] to learn more. Connect with Cahaba Medical Care: Facebook: Cahaba Medical Care & Cahaba Medical Care en Español Instagram: @cahabamedical Blog: cahabamedicalcare.com/blog Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

In today's episode, we discuss the importance of call to actions - not only on your website, but any marketing efforts that you make. Sometimes, the slightest word change should make all the difference. We walk through what you should be trying to do in your call to actions and the top phrases that tend to work best.  Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

In today’s episode, we talk about DIY website builders. The WIX, Squarespace, Weebly, and GoDaddy website builders out there do a lot of good but definitely have their limits. Those limits can affect your company in multiple ways. In today's we walk through those limits and more! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

We're back with another interview! This week, Nick and Michael are sitting down with Michael Brown to learn all about his experience as a healthcare administrator. Michael has a passion for improving processes and procedures to improve patient experience, employee engagement, special projects, and operations. Learn more about Michael by tuning in to this episode of Walk-Ins Welcome! Connect with Michael Brown: https://www.linkedin.com/in/jitterycoffeecup/ Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

Patient care services are evolving post-COVID. The traditional model of patient care is rapidly evolving into retail healthcare and we are seeing primary physicians transitioning their practices to urgent cares in droves. As we work with more and more patient care service companies we have identified 3 specific trends that are either here or coming soon! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

While digital marketing is a huge part of your overall marketing strategy, it is just as important establishing your practice within your community to connect with current and potential patients. Wondering different ways you can do that? Check out this episode of Walk-Ins Welcome! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

In today’s episode, we interview Courtney Fisher with Cypress Medical Management Group.  She has been their marketing manager since 2017. She brings to the interview today information about what to look for in digital marketing and what her every day looks like.  If you are considering hiring a marketing manager for your practice, this is a great episode to listen to. Courtney Fisher was born and raised in Birmingham, AL. She has a BFA in Graphic Design from Auburn University and has been the Marketing Manager at Cypress Medical Management Group for over 4.5 years. Her favorite part of my job is developing and implementing new marketing strategies for their companies. She says "The best part about being in a creative career is that you're never bored - it's always moving, always changing and it's amazing to see what people can do." In her free time, she loves to catch up with friends around Birmingham, read books that will make her laugh, and try out some new recipes in the kitchen. Follow Cypress Medical Management Group: https://cypresshc.com/ https://bamapain.com/ http://cypresshc.com/clinics/ Alabama Pain Physicians on Facebook @BamaPain and Instagram @Bama_Pain You can find Renew Clinic on Facebook @TheRenewClinic Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

We're bringing you another clip from one of our previous webinars! For this week's episode, we're pulling a clip from our "The New 2022 SEO Formula" webinar that we hosted back at the beginning of the year. In this episode, Nick talks all about how to find the appropriate keywords to start ranking your services on Google, shares our favorite Keyword finder tools, and gives you some tips and tricks on how to actually implement those keywords onto your website so your clinic can begin ranking amongst your competition. Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

Has your medical practice been struggling with employee turnover? There are definitely seasons where it can feel more prominent and it can begin to take a toll on your clinic. In this episode, Nick and Michael talk all about the ways you can reduce employee turnover in your business from the hiring process, recognizing and rewarding, identifying a path for their career growth, and more.  Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/ YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

Google will never tell us exactly how to rank perfectly, but we know some core items that have consistently improved rankings.  In today’s episode, we cover 5 major factors that will have a significant impact on your website rankings that can be implemented over time! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Today, Nick is solocasting without Michael Ray. In this mini-episode, we discuss Nick’s profit circle that you can identify across nearly all successful companies. As a patient provider, you can create consistency, predictability, stability, and profitability. What does that look like for your medical practice? Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

HIPAA is a term well known in the medical world.  Did you know that it is expanding?  In today’s episode, we interview Ron Shoe with SIP Oasis.  He talks about how cybersecurity is playing a bigger role for small businesses and HIPAA can have an even larger impact than ever before. Connect with Ron and SIP Oasis here: https://www.sipoasis.com/ Learn more: https://www.jdsupra.com/legalnews/doj-announces-new-initiative-to-use-2830143/ Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Negative reviews suck... or do they? We know that no one wants to be left a negative review by an upset patient! However, it's not about the negative review, it's about how you respond to them. In this episode Nick is joined by our Client Success Manager, Devin Smith, to talk all about how you can actually use negative reviews to your benefit and how to properly respond to them.  Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Running Google Ads or always wanted to try? This is the episode for you!  We bring in Marcus, our in-house Google Ads expert, to give you the do’s and don’ts of Google Ads.  He explains some basic foundational items that will make a lasting impact on your campaign! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Patient Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

In this episode, Nick and Michael sit down with Sabrina Runbeck, MPH, MHS, PA-C. After overcoming burnout working in surgery, Sabrina went back to her roots in neuroscience and public health helping healthcare practice owners and their teams to develop mental immunity so they can do less, achieve higher, and enjoy more. Sabrina’s clients stop having endless to-do lists, constantly putting out fires, or are not able to move steadily forward. She is continuously educating others through her podcast, The Provider's Edge, and with her Healthcare Disruptors Collaboration Think Tank. Her work has been featured on CBS News, ABC News, The CW, Thrive Global, and more. If you are looking to decrease the factors that contribute to overwork as well as have a system that when you are not in your practice, your clinic will still run smoothly without you. Then join Sabrina for the Unlimited Laser Advisory: SabrinaRunbeck.com/LaserFocus Learn more about Sabrina and her work by visiting https://sabrinarunbeck.com/ and connect with her on LinkedIn at https://linkedIn.com/in/SabrinaRunbeck Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Marketing doesn’t have to be complicated, actually the simpler and easier to understand it, the better! Today, we talk about the 5 Rights of Marketing. We can't take credit for coming up with this on our own as these tips are just a part of the golden standard. While these things seem like common sense, you'd be surprised to know how many companies just miss the mark. How do you think your company does when it comes to these 5 rights? Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Since TikTok first came onto the scene, it's often been viewed as a "Gen Z App" for dancing trends, funny clips, or videos of people sharing their day-to-day life. At UCMP, we had our assumptions too and originally stayed away from it as well. However, after months of research and testing, all of these assumptions have been proven wrong! As one of the fastest-growing social media platforms in history, TikTok is definitely a profile that your clinic wants to have and/or advertise on. Learn more by listening to this episode of Walk-Ins Welcome! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

We're bringing you another webinar clip this week! Today, we're sharing a clip from our latest webinar, How to Maximize Your Patient Flow with Paid Advertising. During this webinar, Nick and Marcus shared helpful tips on how to get the most out of your Paid Advertising including how to enhance your conversions, insights on retargeting, and how to leverage your advertising efforts across different platforms. In this episode, they discuss the BIG changes heading down the Google Ads pipeline, the benefits of using Facebook and Tik Tok Ads, and questions you should ask your PPC provider to make sure your advertising account is ready for the coming changes. If you want to watch the full clip from the webinar, head over to our YouTube channel! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

We're bringing you another interview this week! In this episode, Nick and Michael are sitting down with Dr. Mboh Elango and Catherine Clark from MEDICI Urgent Care and Wellness Center in Atlanta, GA. With over 15 years of experience in the emergency medicine industry, Dr. Elango started MEDICI in 2021 with the goal to provide holistic and integrative health and wellness options for its patients. Their biggest focus is their integrative approach to medicine, acupuncture, massage therapy, IV vitamin therapy, and even infrared sauna.  Dr. Elango is passionate about a holistic and integrative approach to health and wellness. He has been named 100 Most Influential Atlantans in Medicine in 2020 and 2021 as well as a Power Player in Medicine in 2021. He has also been recognized as one of Atlanta’s Leading Health and Beauty Experts in 2019 as well as Premier Medical Experts in 2021. Dr. Elango is certified in Advanced Trauma Life Support (ATLS, Advanced Cardiac Life Support (ACLS), and Basic Life Support (BLS). Additionally, he is a fellow and member of the American College of Emergency Physicians, Georgia College of Emergency Physicians, the Royal Institute of International Affairs, the British Society of Lifestyle Medicine, and the European Lifestyle Medicine Organization. Aside from operating MEDICI, he also serves as a consultant with a special interest in improving health delivery and Emergency response systems. Catherine Clark is the Clinical Director for MEDICI Urgent Care and Wellness Center. She is a family nurse practitioner who is board certified by the American Association of Nurse Practitioners. She earned her nursing degree from Gordon State College in 2012 and enjoyed six fulfilling years of emergency medicine and hospice nursing. She obtained her Master of Science in Nursing degree from Maryville University in 2018 with induction into Sigma Theta Tau International Honor Society. She has worked as a nurse practitioner with focus on emergency medicine since then and, as a result, she brings extensive experience in the treatment and management of medical urgencies. Learn more about Dr. Elango, Catherine, and MEDICI by listening to this episode of Walk-Ins Welcome and visiting their website at https://www.mdmedici.com/ Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Whether you like it or not, referrals are a great way to grow your medical practice. The challenge is actually coming up with a system that your staff can implement to bring in those referrals from your patients! In today’s episode, we introduce you to a simple yet effective strategy to increase your referrals to help grow your practice. Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

🎉 Enter to win a COMPLETE Branding Package from Bethany and her team at Vertical Solutions! (Valued at $2500) https://www.urgentcaremarketingpros.com/podcast-fuel-giveaway 🎉 In this week's episode, Nick and Michael are sitting down with Bethany Meadows from Vertical Solutions to discuss all things branding! Bethany has been doing branding for small businesses for many years and through her experience has developed a complete branding kit to help business owners create the perfect brand system for their companies. Branding is much more than just having a logo, proper branding can truly elevate your practice and is a must-have for any business in any industry.  Bethany Meadows is no stranger when it comes to entrepreneurship! In 2008, Bethany started Vertical Solutions Media, a marketing agency that focuses on identifying strategic ways for companies to grow in unison with the realities of budget and market challenges. In 2016, Team Meadows LLC for personal real estate investing. She went on to receive her real estate license and started building a team and resources for residential buyers, sellers and investors. 2021 saw the addition of Cash For Houses Option to help those in danger of foreclosure find a way forward. In 2020,  she started an online hot sauce and subscription box company catered to those who love hot sauce, affectionately called “chiliheads.” Her latest business venture is the Time to Thrive Membership, a monthly membership subscription that provides business owners an affordable option for marketing training, group coaching, and access to a mastermind community. Bethany uses her brand and marketing expertise to manage multiple small businesses, while also supporting other business owners with training, coaching, and support. She is also a mother to 7 children (1 biological, 4 adopted, and 2 step-children) and Nana to 5 grandchildren. While running her multiple businesses, she homeschooled her children for 16 years.  Check out all of Bethany's brands: VerticalSolutionsMedia.com CashForHousesOption.com TeamMeadows.com GetaLittleHot.com  FireEatersBox.com TimeToThriveMembership.com Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

We had some sound difficulties with this one but did our best to adjust! We apologize for any issues you have while listening. We're working on fixing this for future episodes. Video is an important part of any marketing you are currently doing or plan to do but there are often some reasons you choose to not do video. The four most common reasons: No time, No Plan, Not the Right Equipment, and Editing can be intimidating. In today’s episode, we show you a path that removes the excuses and gives you resources and encouragement to help you create the videos you need for your clinic. Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

In this episode, Nick and Michael talk with Leslie Ellison from Weigh to Wellness, a weight loss management clinic in Birmingham, Alabama. Leslie has worked in the weight management industry for over 27 years. She is passionate about empowering people with knowledge and working closely with patients to achieve their individual goals. She began a new journey myself by opening Weigh to Wellness in June 2014 and absolutely LOVES her job. She and her husband have been married for 22 years, and have been blessed with two precious children: Gavin (18) is a freshman at the University of Alabama, and Ava (14) is in the 8th grade. They also have a miniature Goldendoodle named Cash. Their family spends a lot of time at the ballpark, and they enjoy being at the lake. They discuss the importance of patient care and developing a brand around that. You can learn more about Leslie and Weigh to Wellness by checking out their website https://weightowellnessllc.com/ Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

This episode is a little bit different than our usual episodes! Today, we're sharing a clip from our latest webinar, The NEW 2022 SEO Formula. During this webinar, Nick shared helpful tips on how to set up your website, build authority, get ranked for the most important keywords in your location, and more. In the clip we're sharing today, Nick discusses the 3 key areas of SEO for Medical Practices including on-site optimization, off-site optimization, and the importance of having a Google Business Profile. If you want to watch the full clip from the webinar, head over to our YouTube channel! 🚨 Speaking of webinars! You can STILL register for our upcoming webinar all about Paid Advertising for the medical industry. We are going to cover how to generate more leads and get better results online through Paid Advertising (including Google, Facebook, and TikTok!) During this hour, we'll be walking you through our strategy for setting up your clinic's paid ads, discussing the BIG changes that are coming down the Google Advertising Pipeline within the next few months, and showing you the best way to leverage all of the advertising platforms in your favor to help you start bringing in new patients to your practice. Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

In today’s episode, we are talking to John Leu and Jeff Ridlehoover from Hopdoc, a white label telemedicine app for urgent care and primary care clinics.  Hopdoc is a Nashville-based, healthcare tech team with deep roots in app-building, marketing, and futuristic healthcare solutions. They are committed to empowering providers with tools like telemedicine and digital marketing so they can thrive in today’s ever-changing healthcare landscape.  John Leu is the CEO and Co-Founder of Hopdoc. John spent over twenty years as a creative director at some of the world’s most prestigious advertising agencies including BBDO and Grey in New York. He’s created memorable campaigns for global brands like Pepsi, FedEx, and GE. His experience in health-related marketing includes initiatives for GE Healthcare and Crest, as well as various pharma brands and hospital networks. John’s work has received industry-wide recognition including Cannes Lions, One Show Pencils, Clios, and a pair of Emmy nominations. Jeff Ridlehoover is the Chief Strategy Officer and Co-Founder of Hopdoc. Jeff is a post-9/11 Navy veteran with over ten years of experience providing software and fintech solutions to members of various healthcare associations and small business owners. A serial entrepreneur, Jeff counts Hopdoc as the third company where he has been a member of the founding team. His accomplishments include starting a restaurant app company that sold to the two largest independent pizza chains in Nashville and over 40 total restaurant locations its first few months in business as well as signing strategic partnerships with large organizations such as LendingTree and StreetShares. Looking to have a competitive advantage, a telemedicine app tailored to your business and patients is a fantastic way to do so!  Learn more at https://hopdoc.com/ Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

You have a budget for most things in your business except marketing. Why is that? It is typically the first to go when money is tight, but it shouldn’t be. In today’s episode, we talk about marketing budgets. What should you budget? How to calculate it and verify a ROI. To help make things easier, we have a spreadsheet to give to you for budgeting. Access Budgeting Sheets: https://downloads.patientcaremarketingpros.com/budget-sign-up Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Are you offering every channel of communication to your future and current patients?  Is having a webchat directly on your site on the list?  We talk about the different types of web chat available (We talk about 5 today!) and give you names of vendors we have used in the past with success.  There are even companies out that will even take over the entire conversation and simply book patients into the queue for you. Learn all about this and more in this episode of Walk-Ins Welcome! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Chances are, you have a website for your practice. There's an even greater chance you have stock photos on that website! There is definitely a place for stock photos but the less you can use the better. In today’s short episode, we talk about why your website needs to reflect you and your business!  It sounds strange that someone would use a stock photo for their doctor but you'd be surprised how many times we've seen it happen. We discuss the importance of making your website your own to avoid catfishing new patients! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

It looks like we are finally entering a new season with COVID! Numbers appear to be dropping and we have even seen our own urgent cares stats go down recently.  Are you prepared for the drop in business now that things are beginning to make a shift?  What COVID policies or procedures are you maintaining post-COVID?  Marketing is now playing a bigger role since the demand for your services is starting to shift slightly.  What should you promote next? Nick and Michael answer all that and more in this episode of Walk-Ins Welcome! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Leadership is a must in every business, regardless of the industry.  This is a special episode that we recorded for a different podcast that we have, but we thought it would apply to urgent care clinics and other medical practices as well. We interviewed Isaac Russell from Success Plus Counseling to hear his story and get his insight on good leadership. Because at the end of the day, the leadership within your clinic will dictate the growth of your business and the overall experience your patients have! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Your front desk staff are the first faces that a patient sees when they walk into your clinic! Are you setting them up to be successful? In this week's episode, Nick and Michael discuss different ways to train your front desk staff to help your clinic create a friendly environment right when patients come through the door. Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Surprise 🎉 There's a Walk-Ins Welcome episode on a Monday! Nick and Michael wanted to take a quick second to thank you all for 500 downloads. It means so much that you listen to Walk-Ins Welcome and we hope that it's helped you with your marketing efforts. We also wanted to announce the shift within our company Urgent Care Marketing Pros and how we are expanding our services more into the medical field. We can't wait to continue bringing value to urgent care clinics and other practices in the healthcare space! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

In this week's episode, we're bringing you another incredible interview! Nick and Michael recently interviewed Anna Peacock, who currently serves as the Vice President of Marketing and Communications at Urgent Care for Children. Since joining the company in 2019, she has spearheaded UC4C’s marketing, communication, public relations, and special events efforts across the Southeast for nearly three years. Prior to her tenure with the pediatric provider, Anna spent time in the field of journalism where she worked at the local and national levels before transitioning into the marketing space and receiving her master’s degree in communication management. When she’s not catching up on the latest news, she enjoys baking, advocating for brain tumor awareness, and going on walks with her husband and two pups. You're not going to want to miss this awesome episode with Anna as she shares her story and the things she's learned along the way! Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Social media can be overwhelming, especially in the fast-paced world of the urgent care industry. If you don’t have a predetermined plan, it can often get to the point where it’s overlooked, forgotten, or not well thought out. For this week's episode, we brought in our Internal Marketing Coordinator, Hannah Green, to share some tips and tricks on how to approach your social media. Hannah manages all of our internal social media and has previously handled our client's social media platforms as well so she's definitely learned a thing or two over the past. Have a question or a story we should feature as an episode? Email us at [email protected] Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://patientcaremarketingpros.com/ Facebook: https://www.facebook.com/patientcaremarketingpros Instagram: https://www.instagram.com/patientcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros YouTube: https://www.youtube.com/@patientcaremarketingpros9205