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Business
Gabriella Mirabelli
New ideas and new technology are causing seismic shifts the media industry. Meet the innovators, the risk-takers and the disrupters on the front lines of change from Hollywood, Wall Street, Silicon Valley and beyond. This is the “Up Next Podcast” with Gabriella Mirabelli.
UN 291 - Koen Pauwels. Strategies for a Successful Marketing Mix.
In the ever-evolving field of marketing, the challenge has always been optimizing the marketing mix. We were fortunate to discuss this complex topic with Prof. Koen Pauwels, a renowned marketing expert at Northeastern University and co-founder of the Data Initiative. His insight provided us with valuable guidance on how to approach and refine our marketing strategies. Topics discussed: The Power of a Framework: Input, Throughput, and Output Use a basic framework for marketing mix optimization: input, throughput, and output. Align marketing goals with business objectives to chart a path to success. Understand business goals like growth or resource constraints and adjust your marketing efforts accordingly. Track hard metrics like sales to ensure alignment with these objectives. The Myth of ROI as a Silver Bullet Metric Avoid solely relying on ROI; it's an efficiency metric that can mislead you into reducing marketing investments and harming growth. Look instead at effectiveness metrics like profits and sales, which offer a better benchmark. The Role of Content and Creativity Creative content is more important than the channel used for its delivery. A well-crafted message is a primary driver of advertising effectiveness. Content Marketing Alignment of your content with the consumer's purpose for the website visit is key. In-depth integration can effectively boost your campaign. Frequency and Timing: A Delicate Balancing Act No universal rule for frequency and timing in campaigns is available. The traditional wisdom of minimum exposures has evolved with today's digital consumer behaviors. Testing and data collection can help identify the optimal frequency and reach.
27:2009/11/2023
UN 290 - IJRM. Dynamics in Promoting Sustainable Behavior.
In this interview, Dr. Kyle Murray details how sustainable behavior can be effectively promoted through an understanding of values, energy, and consumer experience. By leveraging these insights, we can motivate greater engagement in eco-friendly actions. Key Points: Value and energy dynamics: Sustainable behavior hinges on consumer values and energy level. Grasping this interplay enables us to motivate eco-conscious actions. Energy-effort correlation: High energy levels combined with genuine willingness reduce perceived effort in sustainable practices. Energizing consumers: Creating energetic environments can facilitate greater consumer participation in sustainable behavior.
26:3502/11/2023
UN 289 - YPulse. Young Consumers & Media Consumption.
In this episode MaryLeigh Bliss, Chief Content Officer of YPulse, shares valuable insights into the media consumption habits of Gen Z and millennials. Some highlights that were discussed: Preferred Content Platforms: Tik Tok might be GenZ’s favorite social media platform, but 63% of young consumers use Netflix weekly and they report that it is their content platform of choice, beating out not only TikTok, but also Disney, Amazon Prime, and Hulu. When forced to pick between streaming services and social media, 54% of young consumers choose streaming services. Social platforms are critical to content discovery, with 63% of young consumers saying that seeing show clips on their “for you” page or in their social feed, makes them want to watch shows. The long and the short of it is … that young consumer preferences are evenly split between short-form and long-form video content . Smartphones are the favored devices for young consumers to watch content - underscoring the importance of optimizing user experiences for mobile devices.
29:4026/10/2023
Un 288 - Todd Rogers. Writing for Busy Readers.
In today's information-rich world, crafting clear and impactful messages is crucial. In today’s conversation Todd Rogers, Harvard University professor of public policy, shares his key principles on how to engage your audience and ensure your message is understood. Here are some of the topics covered: Less is More: Everyone is skimming. Limit word usage and stick to the core ideas. Make Reading Easy: Using simple words and syntax help guarantee that your reader will easily understand what you want to convey. Use Formatting to Direct Your Reader: Headlines are signposts for your readers, guiding them to your main message. Understand Your Audience: Write with an understanding of what your reader cares about and how it dovetails with the goal of your communication. Make responding easy. Remove as much friction as possible. Make it clear what you want from your reader.
29:4319/10/2023
UN 287 - Cortney Harding. How We’ll BLANK Next.
In today’s podcast Cortney Harding provides valuable insights into the metaverse, its potential, and the ethical considerations that come with AI, making it a fascinating conversation for anyone interested in the future of technology and virtual experiences. Topics include: Futurist Timeframes: Think in terms of a 5-to-10-year time horizon. Further spans lapse into the realm of science fiction due to unpredictability. Ethical Considerations: Explore ethical implications of recreating loved ones or past relationships within the Metaverse, highlighting the need for protocols and consent mechanisms. AI Assistance: AI could potentially alleviate mundane tasks and facilitate more efficient customer service. The key to implementation, according to Courtney, lies in consent and proper management. AI Verification: the necessity of consent and verification in AI use, highlighting issues arising from unverified and unauthorized information scrapings. Measuring Metaverse Success: For effective engagement in the Metaverse, take a community-first, sales-second approach. Successful implementation involves ongoing investment and proper resource allocation. Generational and Cultural Perspectives: There are notably different attitudes towards the Metaverse based on geographical location, with developing countries showing more excitement than developed nations.
29:2912/10/2023
UN 286 - IJRM. Evaluating Targeted Ads.
Gabriella Mirabelli interviews Dr. Nadia Abou Nabout, an expert in interactive marketing and social media, about the challenges marketers face in digital advertising and practical guidance for assessing the effectiveness of various targeting strategies in today's dynamic landscape. Click here for the show notes - where you can find a link to the research paper, published in the IJRM, that holds the formula you need to assess your targeting's true potential!
26:3905/10/2023
UN 285 - YPulse. Gen Z’s Most Authentic Brands.
In the competitive landscape of brand marketing, understanding and harnessing authenticity is the key to capturing the hearts and loyalty of Gen Z consumers. As our interview with Anastasia Pelot from YPulse reveals, authenticity isn't just a buzzword; it's a potent strategy for connecting with the next generation of consumers. Takeaways include: Authenticity Assessment: To determine brand authenticity, YPulse surveyed a staggering 75,000 people aged 13 to 22. This data was collected over the past year, from July to July, giving us a snapshot of how authentic brands were perceived during that time. Components of Brand Authenticity: Authenticity, as Anastasia explains, is multifaceted. It primarily hinges on a brand being true to its personality, which includes traits like honesty, transparency, and a genuine passion for their products. Notable Brands and Rankings: The interview shares the top five ‘most authentic’ brand rankings in North America as well as the top five in Western. Tips for Authenticity on a Budget: Practical advice for marketers on a budget. Engaging authentically on social media, understanding platform cultures, and ensuring consistent messaging can all enhance brand authenticity.
25:5628/09/2023
UN 284 - Don’t Wait For Someone Else to Fix It.
”… leadership intelligence and its eight related essentials are not some fuzzy, high-level concepts. Leadership intelligence is about taking deliberate, concrete action steps. That is why we call leadership intelligence an “action sport.” – Doug Lennick & Chuck Wachendorfer, Don’t Wait for Someone Else to Fix It In today’s podcast Doug Lennick and Chuck Wachendorfer discuss their new book, Don’t Wait for Someone Else to Fix It, and some of the essential things people need to do to enhance their impact at work, home and anywhere else that they need to show up. Topics include: 1. Self-Awareness and Leadership Logic Chain: The importance of self-awareness and how it forms the foundation of the leadership logic chain, leading to effective decision-making, self-management, and ultimately, successful leadership. 2. The Role of Feedback and Trust: How trust is essential for open and honest feedback within an organization, and the importance of leaders building trust to create an environment where employees feel safe providing feedback. 3. Moral Intelligence and Responsibility: The significance of integrating integrity and responsibility into leadership. These qualities contribute to high-performing organizations and inspire others. 4. Quantifiable vs. Being Goals: The difference between quantifiable goals and state-of-being goals, highlighting the importance of both in personal and professional growth. Setting KPIs for being goals is also discussed. 5. Continuous Improvement and Goal Setting: The idea that goal achievement is a part of life's journey, not an endpoint.
29:2521/09/2023
UN 283 - Laura Gassner Otting. Wonderhell.
”It was electrifying. It was wonderful. But it was also anxiety-provoking. It was stress-inducing. It was hell. It was wonderful. And it was hell. … I was in Wonderhell” – Laura Gassner Otting, Wonderhell In today’s podcast Laura Glassner Otting discusses her new book, Wonderhell. Topics include: Who defines success. The importance of practice. The benefit of burning bridges. The power of accountability. Click link to purchase the book https://www.amazon.com/Wonderhell-Success-Doesnt-Should-About/dp/1646871227
29:3214/09/2023
UN 282 - IJRM. Consumers & Anthropomorphic Products.
Anthropomorphic products are items or objects that exhibit human-like characteristics, either in appearance, behavior, or personality. These products often feature human traits, such as faces, expressions, or even names, making them relatable and engaging to consumers. In today’s conversation, Dr. Rhonda Hadi, describes her research into anthropomorphic products and what she and her colleagues found regarding how certain cultural traits influence consumer preferences, shedding light on why we see more anthropomorphic products in particular markets. Key items explored: Cultural Influence: How cultural traits play a significant role in shaping consumer preferences for anthropomorphic products. Marketing Strategies: Understanding the power collectivism and individualism is a valuable tool for marketers when making targeting decisions and deploying anthropomorphic marketing, packaging, or communications.
27:2307/09/2023
UN 282 - Allen Adamson. Seeing the How.
“The marketing people are the ones in a position to be the idea originators, the concept builders, the ones who put the “start” in “startup.” Marketing people understand the marketplace, they understand consumers and they know what those consumers like and don’t like about the way things are going at any given time.” – Allen Adamson, Seeing The How In today’s podcast Allen Adamson, a renowned branding expert, co-founder of MetaForce and author of Seeing The How, brings his unique insights to the forefront, shedding light on how marketers can thrive in today's dynamic landscape. Key topics discussed in this episode: Rethinking Innovation: Why it's not about creating a better mousetrap but rather understanding and adapting to changing consumer needs. The Role of Marketing: How marketers are in a prime position to drive innovation within their organizations by closely interacting with consumers and recognizing emerging trends. Ethnographic Thinking: Customers can't see around corners are rarely predict their future desires, but if you come to the conversation with an ethnographer’s heart, there are some strategies marketers can use to truly connect with consumers and unlock innovative growth opportunities.
26:3531/08/2023
UN 280 - Dr. Randal Pinkett. Data-Driven DEI.
“What ultimately makes the difference is you and the intentional steps you take to move beyond your comfort zone into your growth zone; be a bridge between people that would otherwise remain separated; and get comfortable with being uncomfortable. The true solution to a better tomorrow is what lies within you today.” – Dr. Randal Pinkett, Data-Driven DEI In today’s podcast Dr. Randal Pinkett discusses his new book, Data-Driven DEI, and some of the practical steps businesses and leaders can take to improve their organization’s culture, climate, policies, and practices. Topics include: The importance of data in DEI efforts. The business case for DEI and advice for people interested in initiating efforts with senior leadership at their own companies. How to address employee resistance and fatigue in DEI initiatives.
27:0224/08/2023
UN 279 - YPulse. Young Consumers in Western Europe.
In this podcast Antonin Facatier, Editorial Director for Western Europe at YPulse, discusses the attitudes and behaviors of young consumers across Western Europe. Topics include: The staggering impact of climate change on consumer consciousness and behavior. What happens when economic challenges dovetail with environmental concerns. The nature of racism and social unrest in Western Europe and the lingering impact of World War II. Why, in Western Europe, sabbaticals aren’t just for academics.
25:3017/08/2023
UN 278 - Christopher Volk. The Value Equation.
In this interview with Christopher Volk, author of The Value Equation, we learn valuable insights into the world of business and wealth creation. As a seasoned entrepreneur and author, Volk sheds light on key aspects that contribute to business success, ranging from value creation and cash flow management to the evolving landscape of industries. Topics include: The importance of a well-defined business model. Why cash flow management is so crucial for business success. Three business efficiencies and how they are levers for success. From the foundational importance of strong business models to the critical role of cash flow management and the often-underestimated significance of capital and asset efficiency, these key takeaways provide a roadmap for entrepreneurs, investors, and leaders to navigate the challenges and opportunities that come their way. By incorporating these lessons into their endeavors, individuals can position themselves for long-term success in an ever-evolving business landscape.
28:1510/08/2023
UN 277 - IJRM. Crowdsourcing.
Today we’re speaking with Annetta Grant, an assistant professor of markets, innovation, and design at Bucknell University, about crowdsourcing and its impact on consumer experience and innovation. The interview delves into the definition of crowdsourcing, its benefits and risks, and its connection to organizational justice and community dynamics within crowdsourcing initiatives. The conversation interview sheds light on the complexity of crowdsourcing initiatives, the significance of fairness in maintaining community engagement, and the delicate balance required to ensure successful and ethical crowdsourcing practices. Topics include: 1. Definition of crowdsourcing and how it is distinct from, for example, user-generated entertainment content. 2. The benefits and risks of crowdsourcing and the importance of managing the crowdsourcing community to avoid negative repercussions. 3. The dynamics found withing crowdsourcing communities and importance of perceived fairness to the success of the crowdsourcing effort.
33:3103/08/2023
UN 276 - Meralis Hood. Entrepreneurship for All.
The impact of inequity in access to capital is a perpetuation of socioeconomic disparities, hindering the growth and success of marginalized individuals and communities. This systemic imbalance further widens the wealth gap, limiting opportunities for upward mobility and stifling overall economic progress. In today's episode, we engage in a thought-provoking conversation with Meralis Hood, the CEO of Entrepreneurship for All (EforAll), a non-profit organization with a mission to accelerate economic and social impact through inclusive entrepreneurship. Our exploration centers around how reshaping the execution of business investment can empower small businesses, creating a positive impact on communities. Topics include: Why an accelerator program is at the core of EforAll’s efforts. Why coachability and a dynamic mindset is so important for entrepreneurial success. Why EforAll's theory of change leads them to focus on small businesses. Why the EforAll’s success metrics are so much better than the US average
25:1127/07/2023
UN 275 - YPulse. Young Consumers & the Age of Experiences.
In today’s episode Dan Coates, YPulse’s CEO, delves into how, two years post pandemic, young consumers are feeling about IRL and virtual experiences. Topics include: Why in-person experiences are back with a vengeance. What phigital means and why it’s an opportunity for brands. The mindset shift that’s behind where young consumers are spending their money.
25:5820/07/2023
UN 274 - Michael Maslansky. Power of Language.
Effective communication plays a critical role in navigating the complexities of interpersonal relationships, business transactions, and crisis management. In today’s podcast Michael Maslansky, CEO of maslansky + partners, delves into the importance of effective communication and the challenges it poses in various contexts. Topics include: The gap between what we say and what they hear. Why aligning to your audiences’ perspective can help you overcome communication challenges. Why context and word choice are so important.
28:0913/07/2023
UN 273 - IJRM. Understanding Sponsorship.
In a world where sponsorship can play a vital role in brand building, marketers often fail to understand how to maximize its effectiveness. Today we’re speaking with Marc Mazodier, Professor of Marketing at ESSEC Business School, whose academic research focuses on brand management and marketing communication efficacy. Our conversation explores how sponsorship works, why it works, and how to make the most of it. Topics include: Why sports sponsorship delivers a lot of bang for the marketing buck. Why making consumers work a little bit can capture attention and positively influence consumer reactions. The difference between brand positioning and brand image and how to use them when selecting the right sponsorship opportunity for your brand.
21:1606/07/2023
UN 272 - Dave Benson. SuperQuickQuestion.
In the realm of fan engagement, SuperQuickQuestion, created by Dave Benson, has revolutionized the way fans interact with their favorite teams and players. Through their unique platform for one-on-one video chats, they have redefined fan engagement, offering a direct and unparalleled level of communication and connection. Key Issues Discussed in the Interview: Discovering the gold mine in solving business frustrations. The transformative power of truly listening in an initial sales meeting. The competitive advantage of doing less but doing it exceptionally well. SuperQuickQuestion's branding and revenue model, providing teams and sponsors with a branded experience and a mutually beneficial revenue stream. The significance of creating ephemeral, synchronous shared moments for fostering closer connections and genuine communication.
29:5029/06/2023
UN 271 - YPulse. News Consumption, Trust & Young Consumers.
In today’s episode Tori D’Amico, YPulse’s editorial coordinator, analyzes their latest survey on young consumers, news consumption, and trust. She delves into where young consumers source their news and the factors that drive their preferences. Topics include: Why 'pivot to video' shouldn't be an industry punch line. Why your SEO team is so important. Why journalists are so important for the marketing of news brands. Why local appeal might be less about geography and more about consumer identity. Which consumers are more likely to pay for subscriptions … and how to appeal to them.
23:0922/06/2023
UN 270 - Peter Sisson. CertifyIt.
In today’s podcast Peter Sisson discusses the ever-increasing prevalence of digital misinformation and what he hopes his latest company, CertifyIt, can do to help stop it. Topics include: How CertifyIt is developing advanced technologies, leveraging artificial intelligence and blockchain, to verify the authenticity and integrity of digital content. Why providing a way to verify the content we consume will restore trust in the digital realm and contribute to a more reliable and transparent information ecosystem.
28:5015/06/2023
UN 269 - Personal AI. Suman Kanuganti.
Personal.ai offers a unique and personalized communication experience, driven by individual data and user control. With a focus on privacy and the ability to adapt and expand its capabilities, Personal.ai is set to revolutionize the way we interact with AI technology and our own digital personas. In our interview Suman Kanuganti, CEO of Personal.ai, explores the fascinating realm of personal artificial intelligence (AI) and its potential impact on communication. Here are the key highlights: Personalized AI Training: Personal AI is trained on individual data, allowing it to mimic an individual's voice and provide tailored responses based on personal thoughts and experiences. Ownership and Control: Users retain complete ownership and control over their conversations and personal data in the Personal.ai platform, ensuring privacy and security with the help of blockchain technology. Future Potential: Personal AI can draft content, generate quick responses, and even, perhaps, allow you to reminisce with relatives after they pass.
28:4208/06/2023
UN 268 - IJRM. What Blockchain Can & Can’t Do.
Today, we're speaking with Alex Marthews, an expert in blockchain technology and privacy. In this interview, we dive into the intersection of blockchain, privacy, and data ownership, unraveling the challenges and implications that arise from the use of blockchain in marketing and beyond. Topics include: Trust, Disintermediation, and Incentives: Blockchain's potential to revolutionize industries and remove intermediaries sparks excitement, but the 'last mile' problem creates limits. Privacy Implications in Marketing: Delving into the world of marketing, we uncover concerns about data privacy and the potential for intrusive profiling. The immutability of blockchain exacerbates these issues, as personal information becomes permanently exposed, making individuals wary of expressing their preferences. Blockchain as a Tool in Context: Evaluating the practicality of implementing blockchain, we discuss specific contexts where blockchain can be a valuable tool. We delve into the considerations that firms must address, including privacy laws, long-term consequences, and the expense of handling privacy and persistence issues.
31:2401/06/2023
UN 267 - Ethan Song. Rare Circles.
Today we’re speaking with Ethan Song, the founder and CEO of Rare Circles, a new company in the experiential loyalty space. Listeners may know him better as the co-founder and CEO of Frank and Oak a leading apparel brand focused on sustainability and climate change that won the Technology Fast 50 and Fast Company’s Most Innovative Company in Retail. Our conversation explores engaging with consumers and how starting with a core fandom can be very powerful way to grow your business. Topics include: Why paid acquisition is seductive to marketers, but slow and steady organic community growth can win in the long term. How and why social media platforms’ business models impact your business. Where and how to differentiate your consumer experience.
27:4625/05/2023
UN 266 - YPulse. Young Consumer Media Consumption Trends.
In the podcast, Laura Barajas, YPulse's Head of Strategic Services, delves into the current trends of media consumption among young consumers. Topics include: Young consumers’ top ranked entertainment platform for video content. How young consumers feel about the value of paying for streaming subscriptions. Which glass surface (TV, tablet, laptop or smart phone) young consumers turn to when they want to watch video content.
27:4818/05/2023
UN 265 - Mahendra Ramsinghani. The Resilient Founder.
”In a business culture that values doing (execution) and thinking (strategy), we need to evolve toward feeling – a part that remains ignored in the world of business.” – Mahendra Ramsinghani, The Resilient Founder In today’s podcast Mahendra Ramsinghani discusses his book, The Resilient Founder, and some of the practices that listeners can use to build resilience. Topics include: The truth about internal darkness and the entrepreneurial experience. Why it might be time to develop a ‘Psychological Quotient’. Why an unstoppable 24/7 attitude is often counter-productive.
25:2411/05/2023
UN 264 - IJRM. Crypto & NFTs: Where’s the value?
The prices and value of cryptocurrency and NFTs have swung wildly over the past few years. Leaving many to ask, “How much is it actually worth… and why? Today we’re speaking with Professor Z. John Zhang. His research focuses on targeted pricing and other pricing strategies, competitive strategies, market entry and channel and retail management. Our conversation seeks to answer this question and explores the value of cryptocurrency and NFTs from a marketing perspective and examines how collective belief influences perceived value and pricing. Topics include: How marketers look at value and why it’s a bit different from the way economists think it. The greater fool theory and how it does (and doesn’t) apply to cryptocurrency and NFTs. Why the value of a Birkin handbag might be useful when thinking about the value of an NFT.
29:5504/05/2023
UN 263 - Dominic Young. AI is here. Are we ready?
In today’s podcast Dominic Young, long-time newspaper strategist and founder of Axate, discusses how our collective experiences with the digital disruption in the past can be used to inform how to approach regulating generative AI going forward. Topics include: Why we shouldn’t be rushing legislation or regulation around generative AI. Why today is a good time to reexamine how copyright works on the internet. Why inefficiency … is good for creativity.
29:0127/04/2023
UN 262 - YPulse. Young Consumers in Western Europe.
In this podcast Antonin Facatier, Editorial Director for Western Europe at YPulse, discusses how young consumers in Western Europe are distinct from their North American counterparts. Topics include: The coherence of Western European youth culture. What Western European youth consumers are looking forward to doing in 2023. The importance of diversity to young consumers in Western Europe.
28:1420/04/2023
UN 261 - Dev Patnaik. Innovation & Future Focus.
In today’s podcast Dev Patnaik, CEO of Jump Associates, discusses innovation, business empathy and how leaders can build the skills to ‘meet the moment’ in a time when change is not only constant, but accelerating. Topics include: The things you can do to train yourself to be more future focused. Why it’s important to pay attention to fringe behavior. How business empathy is distinct from a customer centric strategy – and why it matters.
29:1613/04/2023
UN 260 - IJRM. Distributed Ledger Technology & Advertising.
There has been a lot of buzz around distributed ledger technologies, like blockchain, and how they could revolutionize the way people market their businesses. Today we’re speaking with professor Mingyu (Max) Joo about how distributed ledger technology could help improve brand safety, consumer privacy and transparency in digital advertising. Topics include: The current digital advertising ecosystem and where the disconnects between advertisers, digital publishers and consumers currently exist. The four properties associated with distributed ledger technology that underly their promise, but also make their adoption challenging. Four recommendations for how distributed ledger technology can address these issues and improve the digital advertising ecosystem.
27:0506/04/2023
UN 259 - Renji Bijoy. IRL Virtual Offices.
Today we’re speaking with Renji Bijoy, founder of Immersed, a company that is removing the constraints of physical offices and empowering users around the world to access portable, distraction-free virtual workspaces. The conversation centers around the evolution of VR technology and what it means for both individual users and businesses. Topics include: How VR technology has evolved the user experience. What users experience when they work in a virtual space. The expanding number applications for shared virtual environments - from business, to education, to live entertainment, the metaverse and more. Why Apple’s new VR headset is likely to be game changing.
27:2630/03/2023
UN 258 - YPulse. Revisiting Representation.
In this podcast MaryLeigh Bliss, Chief Content Officer at YPulse, discusses the impact of diversity and inclusion for GenZ & Millennial consumers. Topics include: The preferred terms that young consumers like to use when describing their own multiracial & multicultural identities. Why YPulse had decided to retire the BIPOC label. How young consumers feel about the current state of representation in media, entertainment and gaming. The impact of authentic inclusion and representation on brand affinity.
27:4823/03/2023
UN 257 - David Schweidel. What Holds Attention?
Attention is at the heart of today’s economy. It may start with stopping the scroll, but success requires sustained engagement and holding attention beyond the first click. In today’s conversation David Schweidel discusses the research he and his colleagues have recently conducted into what drives sustained attention. Topics include: Why the news that people share on social media isn’t the same the news articles that they actually read. Why the language you use, the actual words and syntax, changes whether or not you sustain reader interest. Which types of emotions generate more engagement and how not all emotions are created equal.
26:1216/03/2023
UN 256 - Michael Haenlein. TikTok & How Social Media is Changing.
Young consumers learn about all things cultural, political or commercial through social media. Anyone who wants to engage audiences, be they consumer products companies, lifestyle influencers or political movements, meet their audiences on social platforms. Like with everything else in our constantly changing world, social platforms themselves are evolving. TikTok is the latest social juggernaut disrupting the social media ecosystem. Today we’re speaking with Michael Haenlein about not only where people are engaging, but how engagement on social platforms has been changing and what it means for everyone who uses them. Topics include: How social media’s relationship with people’s real world lives has evolved. The ways in which TikTok is unique. Why anyone who wants to use TikTok for marketing should first set up their own account and start exploring.
27:3009/03/2023
UN 255 - IJRM. How NFTs Can Bring Value to Brands.
Change in how marketers think about engaging with consumers is a constant and the rate of change is accelerating. NFTs are part of the new marketing landscape. What they are and what they mean to consumers is still being explored as is how they might function for marketers. Today we’re speaking with Anatoli Colicev for a deep dive into NFTs and how they can bring value to brands. Topics include: What NFTs are. How NFTs can expand the ways marketers engage with consumers. Why NFTs shouldn’t be treated like a one-off product release, but rather an ongoing marketing campaign.
28:1402/03/2023
UN 254 - Dr. Jim Loehr. Wise Decisions.
”Our everyday micro decisions set the table for the macro decisions that we know full well have the potential to change everything.” –Wise Decisions In today’s podcast Jim Loehr discusses Wise Decisions, the book he recently co-authored with Sheila Ohlsson, about how to make better decisions. Topics include: Decision Fatigue: What it is, why it happens and what to do about it. Why writing your thoughts out longhand can be so helpful in training your own inner voice to be a more effective coach. Why stress is the stuff of life.
28:5823/02/2023
UN 253 - YPulse. Gen Alpha.
In this podcast MaryLeigh Bliss, Chief Content Officer at YPulse, discusses Gen Alpha, the generation right behind GenZ. Topics include: When Gen Alpha was born, how old they are today and why you should start getting to know them. Who is raising Gen Alpha and the way parenting is changing. How family values are being redefined and what it means for Gen Alpha (and everyone else).
26:5016/02/2023
UN 252 - Joshua Freedman. Emotional Intelligence.
Our Emotional Intelligence – our ability to be smarter with our feelings and to be able to leverage this understanding to help us make better decisions – correlates with success factors like effectiveness, relationships, well-being, and quality of life. In other words: It’s important. Today we’re speaking with Joshua Freedman, cofounder and CEO and founder of Six Seconds about generational differences in Emotional Intelligence and what this means for leaders at work and society at large. Topics include: The surprising difference in empathy scores between men and women. The importance of collaboration, connection, and sense of community to emotional well-being and what it means in a hybrid work environment. If it’s possible to have a successful, perpetual, super hard-core work environment.
29:5609/02/2023
UN 251 - IJRM. Blockchain Meets Marketing.
Despite Coinbase’s recent 100M settlement with New York regulators, Blockchain technology is here to stay, and it is going to have profound game changing consequences for how the internet works and business operates. Today we’re speaking with David Schweidel about the opportunities and risks blockchain presents for marketers. Topics include: Why a ‘distributed’ ledger is so revolutionary and how it works. How smart contracts work and why, if they had been in place, the Taylor Swift ticketing debacle might not have happened. How blockchain relates to the attention economy and how it could revolutionize digital advertising.
29:3702/02/2023
UN 250 - Ypulse: What's the Situationship?
In this podcast MaryLeigh Bliss, Chief Content Officer at YPulse, discusses about how young people are redefining commitment to their partners, friends, and with themselves. Topics include: The way young consumers are redefining commitment. Explaining what a “situationship” is and why a lot of traditional ideas about relationships have gone out the window. How young consumers prioritize themselves, their friends and their relationships – and what it means for brands.
28:3426/01/2023
UN 249 - Bill Murphy. Thriving in the Storm.
”It doesn’t matter what you do; you’re never going to eliminate pressure, insecurity, doubt, fear or anger, but you no longer need to let those feelings control you. Through preparation and changing the way you choose to show up every day, you can be better equipped to weather the next storm, whenever it may arrive.” - Bill Murphy, Thriving in the Storm In today’s podcast Bill Murphy discusses his new book, Thriving in the Storm, and the principles that anyone can tap into in order to help them overcome any adversity. Topics include: How to strengthen your mindset. What it means to ‘build your stress muscle’ and how to do it. How to stop yourself from anxiety cycling.
25:5719/01/2023
UN 248 - Frank O'Connell. Jump First, Think Fast.
”Nothing compares to the thrill of innovating.” Jump First, Think Fast In today’s podcast Frank O’Connell discusses his new memoir, Jump First, Think Fast, and how his experiences have informed his approach to business. Topics include: The relationship between marketing and product development. How to truly operationalize 'knowing your customer.' Why mindset can beat skill set.
26:1212/01/2023
UN 247 - IJRM. Investigating Gamification.
Gamification is a hot topic with marketers, but not all gamification efforts will be successful. Today we’re speaking with Magdalena Bekk. She and her colleagues have done research into when gamification works, when it doesn’t and why. Topics include: How humans process information and what it means for gamification effectiveness. The way people determine what is relevant to them and how it’s linked to emotion. When gamification works and what this means for marketers.
26:0905/01/2023
UN 246 - Finding Goldilocks Influencers: How Follower Count Drives Engagement.
Influencers are very important to marketers, but how to assess the pros and cons of different follower counts is a topic of great discussion. What is the optimal number of followers for an influencer to have? Today we’re speaking with Simone Wies, Alexander Bleier and Alexander Edeling. Our conversation discusses their research and explores the answers to this question and more. Topics include: The optimal number of followers for an influencer, if you’re working with them for an Instagram post or story. Which operational choices might change this ‘goldilocks’ inflection point - and influence marketers’ ROI. If it is possible to extrapolate these results to other platforms.
29:3829/12/2022
UN 245 - Matthew Leising. Demystifying Blockchain, Cryptocurrency, NFTs & Web 3.0.
Today we’re speaking with Matthew Leising a book author and reporter who has been covering crypto since 2015. Last year founded DeCential to highlight the stories of the people creating the new blockchain fueled internet and financial system. Our conversation explores blockchain, cryptocurrency, NFTs and Web 3.0. Topics include: Why blockchain is important. Why many blockchains take a tremendous amount of energy to run and why ‘proof of stake’ could change this. Why NFTs have value. Why there’s scarcity of digital real estate in Web 3.0.
26:4222/12/2022
UN 244 - YPulse. Young Consumers & Brand Love.
In this podcast MaryLeigh Bliss, Chief Content Officer at YPulse, discusses the different diagnostics they use to assess a brand’s performance with young consumer audiences. Topics include: The different factors that they measure when assessing brand love. Why being cool is different from being hot – and why it matters. Why a wholistic approach, across diagnostics, is necessary to achieve peak brand performance.
23:5315/12/2022
UN 243 - Jamin Warren. Reaching Audiences in the Gaming Universe.
Gaming has been smashing Hollywood’s earnings and in 2021 the global ‘games market’ posted $180 billion in revenue – which is more than Hollywood and music combined. Suffice it to say: Gaming is huge. Today we’re speaking with Jamin Warren, CEO and founder of Twofivesix, about how brands can engage with audiences in the world of gaming. Topics include: Why understanding your audience's gaming affinity, activity and identity is core to success. The questions businesses need to ask if they’re engaging a company to create a campaign that targets gamers. Why brands don’t necessarily have to be in a game to effectively reach gamers.
28:1408/12/2022
UN 242 - IJRM. Innovating Customer Base Analysis.
Marketing is the business of understanding marketplace competitors as well as defining, positioning, and promoting products to target customers. Marketers are tasked with developing the strategy to boost sales and revenue, and one of the ways they can do this is through customer base analysis. Today we’re speaking with Jan Valendin. Our conversation explores how he and his colleagues have used recurrent neural networks to innovate the process of customer base analysis. Topics include: How their deep learning model leverages observed behavior and auto feature extraction to predict future behavior. Why having a large starting data set and at least a thousand customers is necessary to take advantage of the promise of this approach. How using this approach can help marketers ranging from charities to streaming entertainment providers proactively manage their customer base.
24:5101/12/2022