We hope you enjoy this replay from Not Your Average Investor Show hosted by Pablo Gonzalez and Gregg Cohen.  Subscribe here: https://podcasts.apple.com/us/podcast/not-your-average-investor-show/id1511631649   There's property managers, and there are PROFESSIONAL property managers.  The difference between the two is what will make your rental property portfolio perform as it should or make you wish you never owned it. BUT there are few people that really have a national perspective of what makes professional property managers great across the country. That's why when we found one, we HAD to have him on the show! Andrew Smallwood is the VP of Revenue for Second Nature, a company that is championing the resident experience by enabling the best property managers in America to create triple-win situations for their residents, investors, and themselves.   Register for Triple Win Leadership Xchange here: https://rbp.secondnature.com/twlx2022  Got questions? Email us at [email protected] To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Pablo Gonzalez and Gregg Cohen Featuring Andrew Smallwood and Laura Mac  Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran  

Register for TWLX here: https://rbp.secondnature.com/twlx2022  What if a resident’s credit score doesn’t matter nearly as much as you think? What if you could actually increase profit by creating “shared housing”? And what if you were helping to create affordable housing in the process? In this episode, we’re joined by Atticus Leblanc, the founder of PadSplit. Atticus has been an affordable housing advocate and investor since 2008 when he began acquiring distressed single-family homes in Southwest Atlanta. He founded PadSplit in 2017 based on the concept that shared housing in a single-family setting could provide attractive, accountable, & affordable housing without the need for public subsidy. Listen as Atticus talks about this innovative new concept in SFR and answers your questions in this Triple Win LIVE recording.      Learn more about PadSplit here: https://www.padsplit.com/ Got questions? Email us at [email protected] To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode!   Hosted by Andrew Smallwood and Laura Mac  Featuring Atticus LeBlanc Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Carol Housel and Isaac Balachandran

Did you miss out on the NRHC conference? In this episode, Thad and Andrew recap just as the National Rental Home Council (NRHC) conference wraps up. They share insights about what’s going on in the market, critical trends and KPIs, and discuss how to change the narrative about rising home prices. Learn why Thad feels inspired and excited by the SFR industry as they take questions from the audience.  Got questions? Email us at [email protected] To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Andrew Smallwood and Laura Mac  Featuring Thad Tarkington Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Carol Housel and Isaac Balachandran

Win $10,000 cash toward a legendary team experience! Learn more and enter here: https://rbp.secondnature.com/rbpwizard The future success of your property management company hinges on the ability to grow in a sustainable and profitable way, but how do you actually do it?  In this triple Win LIVE recording, Michael Krause about growing Atrium Management Company from 200 to 3,000+ doors. Michael shares openly and honestly about mistakes made along the way, what it really takes to build a winning team culture, ​how to thoughtfully differentiate by building relationships, and why it’s important to learn from other peoples’ experiences. While he may have started out as a maintenance technician, he and his partner Adam are now focused on building a team of great leaders and team members to help Atrium Management Company become the best property management company in the state of Florida.  Got questions? Email us at [email protected] To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Andrew Smallwood and Laura Mac  Featuring Michael Krause Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

Ready to focus on mentorship, leadership, and relationships? In this special Masterclass recording, Andrew talks to the one and only Trent Booth.  Booth is at the tip of the spear in bringing a culture of personal growth to Cutco Cutlery as their Training & Leadership Development Manager. He has studied leaders from all walks of life, particularly in the context of sales and executive leadership.  Get ready to dust off that old journal and make some pretty big revelations about how you exist in the world. We hope you enjoy this Masterclass recording.  Got questions? Email us at [email protected] To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Andrew Smallwood and Laura Mac  Featuring Trent Booth Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

How can you effectively grow your Property Management Company if you’re already overworked, short-handed, and doing everything possible just to stay afloat?  In this episode, Andrew and Thad are joined by Kevin Hommel as he shares his personal insights on leading finance and operations at a C-suite level and​ growing his PMC to 7000+! Listen as he answers YOUR property management questions about culture, finance, efficiency, employee retention, and all things operations.  We hope you enjoy this recording of our Triple Win LIVE event! Got questions? Email us at [email protected] To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Andrew Smallwood and Laura Mac  Featuring Kevin Hommel and Thad Tarkington Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

What’s your Niche? Where does your Property Management company truly fit? The riches are in the niches. During this Triple Win LIVE recording, we talk to Bob Preston, CEO of North County Property Group, CRMC. Throughout the last 20 years, he’s discovered the best way to differentiate his PMC.  Hear how Bob Preston and team decided they weren't for everyone and niched down on... asset type investor profile resident profile And instead of shrinking their business, they have $550+ monthly revenue per home, expanded their services to include in-home maintenance, and have had zero evictions. We hope you enjoy this recording of our latest Triple Win LIVE! You can catch Bob’s podcast, Property Management Brainstorm, here: https://apple.co/3uf6S1P Got questions? Email us at [email protected] To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook just for professional property managers at https://bit.ly/3jezcLp Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Andrew Smallwood and Laura Mac  Featuring Bob Preston Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

​How many PMCs do you know that manage 4,300 SFRs in just one market? Gregg Cohen, Co-Founder of JWB Real Estate Companies, is a triple win-driven property manager who does things DIFFERENTLY. Gregg and JWB has a podcast, a 3,500 person Facebook group, they don’t use PM accounting software, they collect and payout over 99% of rent to investors, and about 47 other unconventional results and processes that produce results. Listen as Gregg shares lessons he’s learned along the way, and  Learn more about Gregg and JWB at jwbpropertymanagement.com Listen to Gregg Cohen’s podcast, Not Your Average Investor,  Got questions? Email us at [email protected] To see what other professional property managers are doing in your area, schedule a call at rbp.secondnature.com/triplewin Join our private Facebook group just for professional property managers.  Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Andrew Smallwood and Laura Mac  Featuring Gregg Cohen  Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

In this Triple Win LIVE, Todd Ortscheid, CEO of Revolution Rental Management, talks with Second Nature’s Bob Hansen and Laura Mac. Listen to the way Todd breaks down security deposit alternatives and why a professional property manager should consider moving away from traditional security deposits (hint, it’s all about creating a triple win). We hope you enjoy this “lobby bar” discussion featuring your peers in the PM industry! Got questions? Email us at [email protected] To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin Join our private Facebook just for professional property managers at https://bit.ly/pmlx-fb Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode! Hosted by Bob Hansen and Laura Mac  Featuring Todd Ortscheid  Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

Let’s kick off Season 2 of the Triple Win Property Management podcast! Andrew, Thad, and Laura talk about some new changes to the podcast and what to expect as we tackle the best ways to help triple win-driven property managers stack up those wins in our season premiere! Got questions? Email us at [email protected] Sign up for our February Triple Win LIVE events at https://lu.ma/TWL-Feb2022 To see what other professional property managers are doing book a profit map call at https://rbp.secondnature.com/triplewin Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow The Triple Win by Second Nature and never miss an episode! Hosted by Andrew Smallwood Featuring Thad Tarkington and Laura Mac  Produced by Andrew Smallwood, Laura Mac, and Carol Housel Edited by Isaac Balachandran

What is the #1 differentiator in the growth and success of your company? In the recording of this live debate, industry leaders Todd Ortscheid and Alex Osenenko take questions from the audience as they talk about the best way to get team buy-in, getting the right people in the right seats, and why it’s so important to defend your team.    Andrew Smallwood moderates as you decide the winner in these debates in our first ever The Triple Win LIVE.    To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!

In this episode, Andrew Smallwood asks how YOU think about property management. Do you consider it a profit-based business or is it something more? Listen as Andrew talks about what it means to build lifetime value versus treating everything like a transaction, and learn the inspiration for the saying, “what’s the most I can do?” on this episode of The Triple Win podcast.   To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!  

Actively growing your professional property management company means having to scale a workforce to keep up with demand. But trying to find the right person for the job, and keeping them long-term, is harder than ever. In this Triple Win Deep Dive, we talk with Pete Neubig. Pete is the co-founder and CEO of VPM Solutions, an online platform that connects the real estate industry with virtual team members across the globe. Pete talks with Andrew about the biggest challenges facing the SFR property management industry today, like the growing pains of successful PMCs, why communication is so important across the board, top strategies to retain talent, and how to set yourself up for success right now. To learn more about Pete Neubig and VPM Solutions, visit https://bit.ly/ttw-vpm To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow The Triple Win Podcast by Second Nature and never miss an episode!

We are so grateful at Second Nature for each and every one of you in the SFR industry. We hope you enjoy this special message from Andrew Smallwood, host of the Triple Win Podcast.   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!

Property managers want to create freedom and autonomy in their lives, but it can be hard because they are always on the clock and always on call.   In this PM XChange Masterclass recording, Andrew talks with the bestselling author Justin Donald to bring you his strategies and proven approach to lifestyle investing.    Entrepreneur Magazine calls Justin Donald the “Warren Buffett of Lifestyle Investing.” He’s a master of low-risk cash flow investing, specializing in simplifying complex financial strategies, structuring deals, and disciplined investment systems that consistently produce profitable results. His ethos is to “create wealth without creating a job.” Listen as he shares how you can create passive wealth while you run your business and not a business that runs you!   To learn more about Justin Donald, visit his website at https://bit.ly/jdonald   To learn more about Love Justice International and how you can help, visit their website.   To see what other professional property managers are doing, book a profit map call at https://bit.ly/podcast-pmc   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!

Ancillary income is a growing trend but many property managers worry about the additional workload and pushback. In this episode, Andrew talks with an all-star panel during a 2020 IMN conference event as they cover ways how to add value through resident experience. We hope this episode helps you think big about what you can do with resident experience in the coming year.    To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!

The snowball effect of new innovation in prop-tech has changed the landscape of traditional property management. Resident relationships have transformed with the changing industry, but how do we continue to provide the best experience for residents and owners?  Vincent Deorio of Atlas Real Estate shares a new take on elevating the resident experience with their innovative resident programs. Listen to see how you can also make a positive impact in the lives of your residents.    To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!  

How can you shift the conversation with investors to be a more positive experience while also highlighting the effort and strategy that goes into your property management style?   In this recording from PMLX 2021, Deb Newell (Executive Real Estate Consultant at Real-Time Consulting Services), Bryan Jenkins (Master Property Manager, Principal Broker at AHI Properties), and Karen Jordan (Property Manager & Realtor at HBR Rental) share their experiences on how they “talk about the WHY” with their investors on a regular basis on quarterly zoom calls. Listen and gain insight into how something so simple can easily shift your professional PMC from reactive to proactive.    To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!

With all the talk of new tech and innovation in the professional property management world, it can feel a little overwhelming. With so much changing at such a rapid pace, you might be wondering where best to focus your efforts in order to achieve the greatest results. In this recording from PMLX 2021, Thad Tarkington, CEO and Co-Founder of Second Nature, and host Andrew Smallwood talk about The Future of Resident Experience. Listen as they share some exciting visions they have of the future of professional SFR property management and why the word “experience” is so intentional when creating a triple win.    To see what other professional property managers are doing book a profit map call at https://bit.ly/podcast-pmc Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb  Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow The Triple Win by Second Nature and never miss an episode!

Labor shortages are straining industries all around the US, and property management is certainly one place that has felt the squeeze that's created. The cliche that was made popular back in March 2020 still rings true. We are in “unprecedented times.” Now, more than ever, it is critical for the property manager to know how and when to pivot their strategy in order to ensure consistent success and growth in the long term.   In this episode, Andrew talks with Kellie Tollifson, Owner and VP of Operations at T-Square Real Estate Services and Immediate Past President at the National Association of Residential Property Managers (NARPM®). Tollifson began her career in property management more than 20 years ago and shares her insights on playing the long game. Listen as she shares her strategies to find great talent, build company culture, and the ability to shift priorities.   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!

Professional property managers want to create great experiences for residents, investors, and their teams. They also want the profit rewards that go along with it. But experience design and innovation is hard and requires a skill set that is distinct from real estate knowledge and expertise.   In this Bonus PMLX Masterclass, Andrew talks with Joe Pine, author of the bestseller “The Experience Economy” and the world’s leading authority and trainer on becoming an experience designer.   To learn more about Joe Pine and his company, visit at https://bit.ly/j-pine   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Follow The Triple Win by Second Nature and never miss an episode!

The PM industry is evolving faster than ever. During this time of rapid change, do you know how to get your team to embrace big, bold change?    In this PMLX 2021 panel discussion led by Bob Hansen of Second Nature, the team at PURE PM shares how their rapidly growing company is poised for change. Listen as Michael Catalano, Jennifer Newton, and Jennifer Stoops share how they’ve truly learned to love change, get team buy-in, and identify and utilize team members’ strengths - all while having fun along the way.    The books recommended by the PURE PM team in this podcast are: Extreme Ownership: How U.S. Navy SEALs Lead and Win: https://amzn.to/3o6rPt2 The Upside of Stress: https://amzn.to/3o5szin The 7 Habits of Highly Effective People: https://amzn.to/3uadcG9 The Road Less Stupid: https://amzn.to/2XRXp3k   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Follow The Triple Win by Second Nature and never miss an episode!

Managing a professional property management business in today’s climate is full of uncertainty. Property managers are dealing with unprecedented challenges to an already complicated business, and some may feel like they just can’t get ahead. But did you know there are certain trends and strategies proven to help you plan for the future of Property Management?     In this PMLX 2021 panel recording, Randall Henderson (VP at Property Management Inc.), Jackie Lee (CEO at Brandywine Homes), and Gregg Cohen (Co-Founder at JWB Real Estate Capital) share their future-proof strategies and best practices for successful property management businesses.   Check out Gregg Cohen’s podcast, Not Your Average Investor, on your favorite podcast apps.   These pics of Randall Henderson will get you "sweatin' to the oldies": https://photos.app.goo.gl/4K5cJB7UF2Z8J9Nm9   Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb   Stay up to date on events and resources at https://bit.ly/rbp-home   Be sure to follow The Triple Win by Second Nature and never miss an episode!

Soak up the practical advice in this Deep Dive conversation with Bryan Jenkins and Jonathan Cook of AHI Properties. Learn all about property management best practices like proactive management, tips for optimal communication with investors, the differences between the accidental landlord, the intentional investor, and the institutional investor, and how and why you should identify your ideal customer.   Those hot wing pictures of Jonathan Cook can be found here https://photos.app.goo.gl/Uh3Wg3LFMaRFod3g7 Listen to Profitable Powerhouse Properties with the AHI Group podcast with Brian and Jonathan wherever your favorite podcasts are streamed. Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow The Triple Win by Second Nature and never miss an episode!

In this episode, we are joined by THE master negotiator, author, and founder of the Black Swan Group - Chris Voss. He’s the former lead crisis negotiator for the NY City division of the FBI and was the lead international kidnapping negotiator for the FBI. He’s also taught business negotiation at USC, Georgetown, and Harvard Business Schools. We hope you enjoy this recording from PMLX 2021. To learn more about Chris Voss, and sign up for The Black Swan Group newsletter, visit at https://www.blackswanltd.com/home Follow the conversation PMs are having about this and more at https://bit.ly/pmlx-fb Stay up to date on events and resources at https://bit.ly/rbp-home Be sure to follow The Triple Win by Second Nature and never miss an episode!

Have you ever thought about how the everyday processes of your PMC could be improved and streamlined? Or how to keep good, qualified employees on the payroll?    This Deep Dive episode features Peter Lohmann, the Founder & CEO of RL Property Management. We learn how Peter’s background in engineering helps him be a more efficient property manager, and how he’s tackling his own employee staffing shortages and reducing turnover. Peter also shares his take on the paradigm of fee maxing, how property management is evolving, and why he thinks SFR property managers need to keep a close eye on Airbnb and Zillow.   To learn more about Peter, visit his website at www.peterlohmann.com You can also listen to his podcast, “Owner Occupied,” on various podcast platforms.   Follow the conversation PMs are having about this and more at https://www.facebook.com/groups/pmxchange   Stay up to date on events and resources at https://rbp.secondnature.com   Be sure to subscribe and never miss an episode!

One of our highest-rated discussions from PMLX 2020 was the Future of Property Management Panel. Andrew Smallwood spoke with some of our all-time favorite industry-leading executives: Jennifer Stoops (Executive VP of Park Avenue Properties), Doug Brien (CEO and Co-Founder at Mynd Property Management), and Andrew Propst (CEO at HomeRiver Group). In this episode, you’ll learn all about how automation is at the forefront of the SFR PM industry, what it means to be an indispensable investment partner, and so many “a-ha!” moments that might just change the way you operate your PMC.  Want to take part in other industry-leading conversations like this one? There’s still time to register for this year’s PMLX on August 24, 2021. http://pm-xchange.com   100% of proceeds from PMLX 2021 support NARPM’s Charity Meals on Wheels: https://www.narpmconvention.com/past-presidents-charity-fundraiser   Follow the conversation PMs are having about this and more at https://www.facebook.com/groups/pmxchange   Stay up to date on events and resources at https://rbp.secondnature.com   Be sure to subscribe and never miss an episode!

Every property manager wants to build a successful, profitable business while also creating personal wealth, but many are stuck in a money trap and don't even realize it.   ​During this episode, Andrew talks with David Osborn, the entrepreneur, real estate investor, speaker, author, world traveler, wealth-building mentor, and proud father. Listen as David shares his personal goal-setting exercises, life experiences, and philosophy aimed to help you grow your wealth and create an exciting financial future. David owns over 100 SFRs, has multiple thriving businesses, and has amassed a net worth north of $100 million.    Don’t miss out! Register for PMLX 2021 today! http://pm-xchange.com/ 100% of proceeds from PMLX 2021 support NARPM’s Charity Meals on Wheels: https://www.narpmconvention.com/past-presidents-charity-fundraiser/   Follow the conversation PMs are having about this and more at https://www.facebook.com/groups/pmxchange    Stay up to date on events and resources at https://rbp.secondnature.com/    Be sure to subscribe and never miss an episode!

We’re getting hyped for PMLX on August 24, 2021, and are excited to share another BONUS episode from last year’s PMLX event with Susan Scott, the bestselling author of Fierce Conversations.  Property managers have dozens of conversations every day, but are those conversations effective? Are they positively affecting your relationships? During this episode, Susan Scott breaks down what she means when she says, “the conversation IS the relationship.  Don’t miss out! Register for PMLX 2021 today! http://pm-xchange.com 100% of proceeds from PMLX 2021 support NARPM’s Charity Meals on Wheels: https://www.narpmconvention.com/past-presidents-charity-fundraiser Follow the conversation PMs are having about this and more at https://www.facebook.com/groups/pmxchange Stay up to date on events and resources at https://rbp.secondnature.com Be sure to subscribe and never miss an episode!

If you're on the fence about signing up for PMLX on August 24th, you need to listen to this The Triple Win BONUS episode. In 2020, our PMLX keynote speaker was "The Godfather of Category Design" Christopher Lochhead. He's got the #1 marketing podcast on iTunes, and he's the bestselling author of Play Bigger and Niche Down. Christopher took time to talk with Jon Berghoff, founder of the XCHANGE Approach, to discuss how to stand out and be different using legendary marketing.   Register for PMLX: http://pm-xchange.com/ Join the discussion in our Facebook group: https://www.facebook.com/groups/pmxchange Subscribe to The Triple Win and never miss an episode!

In this episode, Andrew talks with Phil Vera, CEO of Auben Realty. Join us as we learn about the philosophy and non-traditional ways Phil does business including the effective Pod system (hint: it’s a triple win), the different roles he has on his team, and how Auben Realty optimizes trust while building relationships with residents. Follow the conversation PMs are having about this and more at https://www.facebook.com/groups/pmxchange  Stay up to date on events and resources at https://rbp.secondnature.com/  Be sure to subscribe and never miss an episode!

Sue Hawkes is a bestselling author, Certified EOS Implementer®, and an XCHANGE practitioner. In this episode, she shares the insight and wisdom geared toward unlocking your company's energy, wisdom, and potential by using best practices and innovative leadership that she’s shared with others for over 30 years. Links mentioned in this episode:  https://www.sayyess.com https://www.eosworldwide.com   Follow the conversation PMs are having about this and more at https://www.facebook.com/groups/pmxchange    Stay up to date on events and resources at https://rbp.secondnature.com   PMLX 2021 is on August 24th. Register and level up your property management company at http://pm-xchange.com   Subscribe so you'll never miss an episode!

The Triple Win podcast returns with another episode full of unique insights for professional property managers. This week’s guest is Matt Whitaker, CEO of Evernest. As the CEO of a thriving PM business approaching 5,000 doors, Whitaker has lots to offer on the topics of company culture, what the future of the property management industry holds, and much more. So come for the professional insights and stay for the baseball analogies.  Follow the conversation PMs are having about this and more at https://www.facebook.com/groups/pmxchange  Stay up to date on events and resources at https://rbp.secondnature.com/    Be sure to subscribe so you'll never miss an episode!

We’re back with another transformational episode featuring Jackie Stavros & Cheri Torres, co-authors of the groundbreaking book Conversations Worth Having.  Conversations are at the heart of everything we do. They are key to effective leadership, high performing teams, and strong relationships. We all know that they influence us, but we rarely stop to think about how much they affect our well-being and our ability to thrive.  In this episode you’ll learn about generative questions, appreciative inquiry (AI), and simple practices you can use to move stuck conversations forward. Follow the conversation PMs are having about this and more at https://www.facebook.com/groups/pmxchange  Stay up to date on events and resources at https://rbp.secondnature.com/  Be sure to subscribe so you'll never miss an episode!

In this episode, we are joined by Dan Casetta, the incredible culture-shaping sales executive. Listen as Dan shares how to harness a higher ability to solve problems, produce creative solutions, ​uncover tools that will resolve differences, and interact optimally with others. Dan also covers the difference between criticism and constructive feedback and how you can grow from these tough conversations. Follow the conversation PMs are having about this and more at https://www.facebook.com/groups/pmxchange Stay up to date on events and resources at https://rbp.secondnature.com/ Be sure to subscribe and you'll never miss an episode!