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Welcome to The Vacation Rental Show: How We Grow. Consider this your playbook for all things vacation rental, as we deep-dive into the latest hot topics, technology, and strategies, to help you take your vacation rental business to the next level. Hosted by industry veteran, Lynell Gordon.
Maximizing Guest Reviews: Strategies for High Ratings with Riley Goldman of Beachside Vacation Rentals
Join Lynell Gordon as she sits down with Riley Goldman, CEO and co-founder of Beachside Vacation Rentals, to explore the power of networking, managing guest reviews, and using AI for improved guest experiences.
This episode is sponsored by Streamline.
22:4919/11/2024
Differentiating Your Vacation Rental Business in a Competitive Market with Brooke Pfautz of Vintory
Join Lynell Gordon as she sits down with Brooke Pfautz, the CEO and Founder of Vintory, to discuss the importance of transparency in property management, the need for vacation rental managers to differentiate themselves in a crowded market, and predictions for the future of the industry.
This episode is sponsored by Rental Guardian.
23:3115/11/2024
Building a Strong Team Culture in Vacation Rentals with Bethany Smith of Hobbspitality
Join Lynell Gordon as she sits down with Bethany Smith, Chief Administrative Officer at Hobbspitality, to discuss the importance of team culture in vacation rentals, the role of housekeeping in guest satisfaction, and the impact of technology on operations.
This episode is sponsored by Bluetent.
29:3229/10/2024
Achieving Operational Excellence in Vacation Rentals with Jim DeVos of Best Beach Getaways
Join Lynell Gordon as she sits down with Jim DeVos, President of Best Beach Getaways, to discuss the keys to operational excellence, effective strategies for enhancing direct bookings, and optimizing property management systems.
This episode is sponsored by Streamline.
25:5422/10/2024
Optimizing Your Off-Season: Setting Up for Success with Jim DeVos of Best Beach Getaways
Join Lynell Gordon as she sits down with Jim DeVos, President of Best Beach Getaways, to discuss how vacation rental managers can optimize their off-season to set themselves up for a successful year ahead.
This episode is sponsored by LiveRez.
21:1415/10/2024
Personalization Strategies for Vacation Rentals with Stacy Wesson of Cascara Vacation Rentals
Join Lynell Gordon as she sits down with Stacy Wesson, General Manager at Cascara Vacation Rentals, to discuss maintaining a family-run business, the importance of personalized service, and strategies for managing growth without sacrificing quality.
This episode is sponsored by LiveRez.
27:0710/10/2024
When to Listen to the Data with Chris Wheeler of Scenic Stays
Join Lynell Gordon as she sits down with Chris Wheeler, Owner of Scenic Stays, to explore how data can be leveraged to enhance various operations across your vacation rental company.
This episode is sponsored by LiveRez.
24:0604/10/2024
Navigating Legislative Changes in Vacation Rentals with Ginger Harrelson of Beachball Properties (Feat. Scott Leggat of Inhabit IQ)
Join Lynell Gordon as she sits down with Ginger Harrelson, co-owner and Corporate Counsel of Beachball Properties, and Scott Leggat, Director of Government Affairs and Advocacy at Inhabit IQ, about the Alabama Tourism Protection Act. This new law ensures that licensed property managers are the "merchant of record" for online bookings, safeguarding their fiduciary duties to homeowners.
This episode is sponsored by Streamline.
34:5424/09/2024
Think Like a Hospitality Professional with Michael Friedman of Vacation Rental University
Join Lynell Gordon as she sits down with Michael Friedman, CEO of The Simple Life Hospitality and Co-Founder of Vacation Rental University, to discuss the importance of thinking like a hospitality professional and how to avoid the most common vacation rental mistakes.
This episode is sponsored by Bluetent.
30:5117/09/2024
Metrics, Freebies, and Competitor Analysis: Marketing Advice from Susan Tormollen of A Better Meal
Join Lynell Gordon as she sits down with Susan Tormollen, Former Director of Marketing at Expedia, Founder of Camp Do It and Head of Marketing at A Better Meal, to explore marketing strategies in the VR industry.
26:3610/09/2024
Data-Driven Decision Making in Vacation Rental Management with Steve Caron of Inhabit
Join Lynell Gordon as she sits down with Steve Caron, the Executive Vice President and Managing Director, Vacation Division at Inhabit, to discuss the importance of mindset, data-driven decision-making, and embracing challenges in the vacation rental industry.
This episode is sponsored by the Streamline Summit 2024 - Rhythm.
23:5403/09/2024
The Good, the Bad, and the Ugly with Elaine and Lance Stitcher of Seaside Vacations & Sales
Join Lynell Gordon as she sits down with Elaine and Lance Stitcher, the co-owners of Seaside Vacations and Sales, to discuss the importance of building your brand early on in your business journey, as well as why you cannot be afraid to let people go.
This episode is sponsored by the Streamline Summit 2024 - Rhythm.
30:5928/08/2024
Creating a Brand Bible with Amber Hurdle of Employer Brand Central
Join Lynell Gordon as she sits down with Amber Hurdle, founder of Employer Brand Central, to explore employer branding and culture.
This episode is sponsored by the Streamline Summit 2024 - Rhythm.
28:4022/08/2024
Competitors are Friends with John Stokinger, Director of Sales at Direct
Join Lynell Gordon as she sits down with John Stokinger, Director of Sales at Direct, to discuss the importance of networking, continuous learning, and due diligence.
This episode is sponsored by the Streamline Summit 2024 - Rhythm.
32:3506/08/2024
Happy Customers Means More Innovation with Michael B. Rubin of Streamline
Join Lynell Gordon as she sits down with Michael B. Rubin, General Manager of Streamline Vacation Rental Software at Inhabit, to explore the software’s recent innovations, customer feedback, and the upcoming 2024 Streamline Summit.
This episode is sponsored by the Streamline Summit 2024 - Rhythm. Use code GROW200 to get $200 off - valid until August 7th 2024.
13:3001/08/2024
Tech Solutions are NOT One-Size-Fits-All with John An of TechTape
Join Lynell Gordon as she sits down with John An, Founder and CEO at TechTape and President at Ohana Stay, to explore tech fragmentation and revenue management in 2024.
This episode is sponsored by the Streamline Summit 2024 - Rhythm.
30:1123/07/2024
The Shortening of the Booking Window with Brian Olson of Beachcomber Vacation Homes
Join Lynell Gordon as she sits down with Brian Olson, Owner of Beachcomber Vacation Homes, to explore shortened booking windows, the rebranding of VR Nation, and cultivating trust in your team.
This episode is sponsored by LiveRez.
17:4316/07/2024
Make Your Property Memorable with Cara Shimizu of VR Decor
Join Lynell Gordon as she chats with Cara Shimizu, Owner of VR Decor, about decorating your properties to increase your revenue.
This episode is sponsored by Streamline.
17:5010/07/2024
How to Effectively Market to Owners with Randy Hall of Liquid Life Vacation Rentals
Join Lynell Gordon as she chats to Randy Hall, Owner and Team Leader at Liquid Life Vacation Rentals, about marketing to prospective new owners and managing periods of rapid growth.
This episode is sponsored by Streamline.
36:0402/07/2024
How to Build Your Reputation with Jessica Gillingham of Abode Worldwide
Join Lynell Gordon as she chats to Jessica Gillingham, Founder and CEO at Abode Worldwide, about building your reputation as a vacation rental professional.
This episode is sponsored by Streamline.
16:1725/06/2024
Bucket Your Business with Fred Boothby of Enjoy Unique Stays
Join Lynell Gordon as she chats with Fred Boothby, Co-Founder of Enjoy Unique Stays, about his unique vacation rental journey.
This episode is sponsored by Streamline.
31:1419/06/2024
Why You Should Make Safety Your Number One Priority with Justin Ford of Breezeway
Join Lynell Gordon as she sits down again with Justin Ford, Director of Short-Term Rental Safety & Certification Programs at Breezeway, to discuss more of the most common and pressing risks in vacation rentals.
27:4213/06/2024
How You Can Protect Your Rental Property Guests with Justin Ford of Breezeway
Join Lynell Gordon as she sits down with Justin Ford, Director of Short-Term Rental Safety & Certification Programs at Breezeway, to discuss the risks facing rental properties in the USA.
This episode is sponsored by Streamline.
30:5005/06/2024
Beyond Airbnb: Scaling Vacation Rentals in the Middle East with Mahwussh Alam of One Perfect Stay
Join Lynell Gordon and Mahwussh Alam as they explore her early beginnings in Dubai's blossoming Airbnb market, her ambitious vision to scale across the Middle East, and the intricacies of her transformative "Hybrid Model." Delve deep into Mahwussh's expansive digital marketing strategies that reach beyond traditional platforms like Airbnb, underscored by her unwavering commitment to quality in the vacation rental industry.
21:1828/05/2024
Getting Started with Franchising with Vickie Storm of iTrip
Join Lynell Gordon as she talks to Vickie Storm, GM and CEO at iTrip, about the franchise model for vacation rentals.
17:5921/05/2024
Vacation Rental Stories: Episode 67 - Making Direct Reservations Easy for Your Customers
Join vacation rental industry veteran Lynell Gordon as she talks to Eric Goldreyer, CEO of bnbfinder, about why it is imperative for property managers today to have a direct booking system and website.
This episode is sponsored by Streamline.
32:1914/05/2024
The Four ‘C’s of Hospitality with Adam Knight of Recreation Vacation Rentals
Join Lynell Gordon as she talks to Adam Knight, Co-Founder and CEO of Recreation Vacation Rentals, about the four ‘C’s of hospitality: cleaning, comfort, communications, and consistency.
This episode is sponsored by Streamline.
30:0509/05/2024
Quarterly Revenue Trends for Vacation Rental Success with Tim Woodward
Join Lynell Gordon on this episode of The Vacation Rental Show: How We Grow as she talks to Tim Woodward, CTO at Local Social, about the current state of the vacation rental market, booking trends for the rest of the year, and how to maximize property revenue in each quarter.
This episode is sponsored by Streamline.
17:1430/04/2024
Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
Join Lynell Gordon as she talks to Inhabit’s CEO, Lisa Stinnett, about how the company is revolutionizing the industry through innovative products and solutions.
This episode is sponsored by Streamline.
21:2615/04/2024
Vacation Rental Stories: Episode 62 - Growing With Your People
Join Lynell Gordon as she talks to Jim Bizily of I Love Vacations about how to build your business around your people.
This episode is sponsored by Streamline.
13:0810/04/2024
Vacation Rental Stories: Episode 61 - Keeping Your Infrastructure Up to Date
Join Lynell Gordon as she talks to Lino Maldonado of BeHome247 about the need for property managers to introduce electric vehicle charging into their infrastructure.
This episode is sponsored by Streamline.
07:0803/04/2024
Vacation Rental Stories: Episode 60 - Personalizing Every Guest’s Stay
Join Lynell Gordon as she talks to Rachele Hobbs of Hobbs Realty about how to encourage decades of guest loyalty.
This episode is sponsored by Streamline.
14:1826/03/2024
A Call to Veto SB280 with Tiffany Edwards of Coletta Consulting LLC
Join Lynell Gordon as she sits down with Tiffany Edwards of Coletta Consulting LLC to call for a veto to Senate Bill 280.
14:2122/03/2024
Regulatory Risks Facing Vacation Rentals with Scott Leggat of Inhabit
Join Lynell Gordon as she talks to industry veteran Scott Leggat about the current regulatory landscape and what this means for property managers.
This episode is sponsored by Streamline.
10:2819/03/2024
The Healing Power of Sharing Experiences with John Suzuki of Finding Better
Join Lynell Gordon as she talks to John Suzuki of Finding Better about the healing power of sharing and overcoming trauma, the importance of setting goals, and fostering inclusivity in the workplace.
39:3412/03/2024
Learn to Delegate Before It’s Too Late with Andy Newman of Newman Hospitality
Join Lynell Gordon as she talks to Andy Newman of Newman Hospitality about growing effortlessly through playing and learning to delegate.
This episode is sponsored by Streamline.
09:1605/03/2024
Strong Communities: The Key to Growth with Jodi Cleer of I Love Vacations
Join Lynell Gordon as she talks to Jodi Cleer of I Love Vacations about how to manage fast-paced growth.
This episode is sponsored by Streamline.
20:0427/02/2024
Define Your Growth Goal with Alex Zemianek of JZ Vacation Rentals
Join Lynell Gordon as she talks to Alex Zemianek of JZ Vacation Rentals about the key to sustainable growth.
This episode is sponsored by Streamline.
12:1320/02/2024
Why Change, Self-Empowerment, and Curiosity are Crucial to Growth with John Suzuki
Join Lynell Gordon as she talks to John Suzuki of Finding Better about how to grow both professionally and personally through curiosity, self-empowerment, and being open to new ideas.
33:1213/02/2024
Making the Real Estate Leap with Sarah Bernard of Red Key Realty Leaders and Sonnenblick Chalet
Join Lynell Gordon as she talks to Sarah Bernard of Red Key Realty Leaders and Sonnenblick Chalet about managing both real estate and vacation rentals.
This episode is sponsored by Streamline.
19:4506/02/2024
Mistakes Are Okay with Rachel Alday of Abode Luxury Rentals
Join Lynell Gordon as she chats with Rachel Alday of Abode Luxury Rentals about organically growing a property management company.
This episode is sponsored by Streamline.
18:0330/01/2024
Vac-AI-tion Rentals with Francois Gouelo of Enso Connect
Join Lynell Gordon as she talks to Francois Gouelo of Enso Connect about the potential use cases of AI in hospitality.
This episode is sponsored by Streamline.
06:5323/01/2024
Branding is Essential! Advice from Fred Cercena of GetAway Vacations
Join Lynell Gordon as she chats with Fred Cercena of GetAway Vacations about marketing your vacation rental company in the best way possible.
This episode is sponsored by Streamline.
13:0316/01/2024
Document Your Processes! with Valerie Budd and Jessica Grogan of Rent Branson
Join Lynell Gordon as she chats to Valerie Budd and Jessica Grogan from Rent Branson about the processes and software needed for scaling up your vacation rental company.
This episode is sponsored by Streamline.
23:1209/01/2024
Managing Homeowner Relationships with Tiffany Hobbs Wilson of Hobbs Realty
Join Lynell Gordon and Tiffany Hobbs Wilson, Chief Operating Officer and BIC at Hobbs Realty, as they discuss managing relationships with homeowners and the key to homeowner acquisition. This episode is sponsored by Streamline.
13:3502/01/2024
Maximizing Revenue in Vacation Rentals with Douglas Brindley, Owner and President of Brindley Beach Vacations & Sales
Join Lynell Gordon and Douglas Brindley, Owner and President of Brindley Beach Vacations & Sales, as they share quick tips for increasing revenue in the industry. Learn about implementing fees, selling travel insurance, and maximizing profitability.
14:1028/12/2023
Build Your Voice and Grow Your Short-Term Rental Business with Jennifer Mucha, President and Founder of Arrived
Join Lynell Gordon and Jennifer Mucha as they discuss what you need to have in place to grow in the rental property industry. Tune in to learn what pitfalls to avoid from someone who’s been there and done it.
13:0119/12/2023
Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty
Join Lynell Gordon and Scott Jordan, Owner of Maui Life Realty, as they discuss life after the Maui fires and how vacation rentals in the area are coping with the effects.
Please note: This episode was recorded in September and regulations in Maui may have changed. As of December 11th 2023, Lahaina remains fully closed to the public out of respect to the town's residents but the rest of West Maui has reopened. Visiting the area supports the local residents whose livelihoods rely on tourism.
10:0612/12/2023
The Power of Mentorship with Matt Landau, Founder at VRMB.com
Join Lynell Gordon and Matt Landau, Founder at VRMB.com, as they chat live from Streamline Summit. Together, they discuss insights from the VRMB Community on mentorship and the joy of running a successful vacation rental business.
25:0605/12/2023
Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
Join Lynell Gordon and Michael Godfrey, Owner of Michael’s Vacation Rentals as they explore how to organically grow your vacation rental business; whether or not you should become a franchisee; and why fostering relationships with homeowners is so important.
10:3028/11/2023