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Matthew Jarvis, CFP® & Micah Shilanski, CFP®
Welcome to The Perfect RIA podcast, the ultimate resource for advisors who want to master time management, optimize advisor-client interactions, achieve unparalleled profitability, and maximize value in their practice. Hosted by industry experts Matthew Jarvis, CFP®, and Micah Shilanski, CFP®, this podcast is your blueprint for success.
Matthew and Micah don't talk theory; they share what has worked for them in the real world. They cut through the noise to deliver practical advice that you can implement immediately so you can make the most of your time—allowing you to spend more of it outside the office.
Whether you're a seasoned advisor or just starting out, The Perfect RIA podcast equips you with the tools and knowledge you need to excel. Tune in and transform your advisory practice into a powerhouse of success.
Do NOT Say That To A Client [Episode 235]
In today’s episode of The Perfect RIA, Matt and Micah are getting real about client communication because the words you choose have the power to either elevate or jeopardize client relationships. It’s about intentional communication, not routine responses, and the need to maintain a genuine curiosity about clients' needs and goals. Listen in as they share the subtle yet crucial nuances that can either build or erode client trust. By embracing a client-centric approach and valuing every question as an opportunity, advisors can elevate their practice, delivering not just financial advice but a tailored, empowering experience for each client. - Do NOT Say That To A Client [Episode 235]
29:3918/12/2023
Impactful Meetings, Wholesaler Perspectives, and Client Retention
In this recap episode, we’re sharing how Monday, Matt and Micah emphasized the crucial role of financial advisors in their clients' lives, focusing on surge meetings and client interactions. They highlighted the importance of drawing out clients' priorities and consistently asking questions to uncover deeper concerns. Greg Goin, a wholesaler and regional VP for Equitable, joined Matt on Wednesday to discuss successful advisor practices and challenges. Topics included the evolving landscape of financial planning, the perception of insurance products in the RIA space, and the tradeoffs between RIA independence and affiliation with a larger organization. Greg emphasized the importance of delegation, team-building, and continuous investment in professional development. Thursday's episode with Jamie went into organizational stickiness. She highlighted factors contributing to client retention, including delivering value, creating memorable client experiences, and maintaining a consistent reputation. She emphasized regular updates, high-touch gestures, and understanding clients' needs for building lasting connections. Two Most Important Parts of a Surge Meeting [Episode 234] Confessions Of A Wholesaler with Guest Greg Goin Are You Sticky? Impactful Meetings, Wholesaler Perspectives, and Client Retention
11:1415/12/2023
Are You Sticky?
Jamie is discussing the concept of organizational stickiness and its paramount importance for financial advisors, especially those operating in the RIA space. To achieve and maintain stickiness, Jamie advocates delivering personalized, high-value services, creating a unique selling proposition that addresses clients' distinct needs. Additionally, Jamie emphasizes the critical role of client experience and how to set a tone for client-centric engagement. She explores the significance of communication during client meetings and that connected clients are less likely to leave. Jamie also underscores the importance of expressing gratitude for referrals and the role of your reputation. Are You Sticky?
30:3614/12/2023
Confessions Of A Wholesaler with Guest Greg Goin
Matt is back with another Confessions of a Wholesaler episode, and this time is joined by Greg Goin, a seasoned wholesaler, and regional VP for Equitable, discussing the evolving landscape of financial planning. They dive into the core focus on planning adopted by successful advisors, the implementation differences in planning software usage between broker-dealers and RIAs, and the shifting perception of insurance products. Greg discusses the challenges and trade-offs associated with transitioning to an independent RIA with insights into the struggles faced by advisors, as well as the significance of effective delegation and continuous investment in professional development and technology understanding. Confessions Of A Wholesaler with Guest Greg Goin
24:2113/12/2023
Two Most Important Parts of a Surge Meeting [Episode 234]
Matt and Micah are unraveling the intricacies of client meetings and the pivotal role financial advisors play in their clients' lives. They’re exploring the two critical components that can elevate your client meetings to new heights. There will always be outside forces to contend with, so be sure to focus on what you can control in client meetings, particularly the behind-the-scenes and pre- and post-meeting elements. It’s crucial that advisors know and practice how to draw out a client's most important concerns by asking thoughtful questions. And don’t forget the significance of meticulous note-taking and dictation, which is vital for communicating with your team, assigning tasks, and preparing for future meetings. Two Most Important Parts of a Surge Meeting [Episode 234]
32:2811/12/2023
Value Delivery, Transformative Coaching, and Navigating Legal Challenges
On Monday, Matt and Micah kick-started the week by talking about delivering value to clients with the example of the 1099 value add. They shared advice on creating systematic processes, setting deadlines, and involving the team in value-add initiatives. On Wednesday, Matt welcomed back Scott Rusnak, an EOS implementor and personal coach, to explore the transformative role of coaching in personal and professional development. Scott shared his "delegate and elevate" checklist, being intentional with relationships, and the power of regular resets. Thursday, Jamie offered insights on navigating legal challenges. Drawing from a client's lawsuit and her own HOA dispute, Jamie stressed a proactive approach and the importance of creating detailed timelines when facing legal action, as well as a practical perspective on maintaining composure and handling legal challenges methodically. Value Sledgehammer or Volume Sucker Punch? [Episode 233] The Power of Coaching With Guest Scott Rusnak Stupid Games = Stupid Prizes Value Delivery, Transformative Coaching, and Navigating Legal Challenges
11:3908/12/2023
Stupid Games = Stupid Prizes
Jamie Shilanski is opening up about legal challenges with her own personal experience and how to navigate such situations effectively. Emphasizing the importance of a proactive approach, she’s highlighting the need to create a detailed timeline of events upon receiving any legal action. Jamie stresses the significance of completing crucial steps, likening it to scenarios where clients may forget to execute wills or update beneficiary designations. She’s providing a practical perspective on handling legal challenges in both personal and professional spheres and encourages when faced with this situation to manage your emotions and initial reactions. Stupid Games = Stupid Prizes
36:5607/12/2023
The Power of Coaching With Guest Scott Rusnak
Matthew Jarvis welcomes back Scott Rusnak, an EOS implementor and Matt's personal coach, to explore the pivotal role of coaching in personal and professional development. Scott shares his approach to selecting the right coach, focusing on backgrounds, client referrals, and the ability to emulate success. Matt and Scott further explore the dynamics between a coach and a client, shedding light on the "delegate and elevate" checklist as a crucial onboarding tool. Scott also discusses his intentional approach to relationships and as a guiding principle for achieving both personal and professional fulfillment. The Power of Coaching With Guest Scott Rusnak
27:4406/12/2023
Value Sledgehammer or Volume Sucker Punch? [Episode 233]
In this episode of The Perfect RIA podcast, Matt and Micah are getting into the critical aspect of delivering value to clients through the use of Value Adds. Sharing examples from their 1099 Value Add and its origin, they caution against overwhelming clients with information and the importance of starting small when implementing Value Adds. Matt and Micah provide practical advice on creating a systematic process, setting deadlines, and involving the team in the implementation of Value Add initiatives. They’ll also discuss and advocate for proactive planning because putting in that work in advance allows advisors to choose when to roll out improvements, giving them more control in delivering ongoing value to clients. Value Sledgehammer or Volume Sucker Punch? [Episode 233]
27:0504/12/2023
Estate Planning Value, Client Complexities, and Balancing Service With Personal Growth
On Monday, we revisited Micah and special guest Rod Zeeb, CEO of The Heritage Institute, as they emphasized building genuine connections and trust with clients through estate planning. They discuss the four key things clients genuinely desire and the critical questions advisors must ask to meet those expectations, all while stressing the importance of starting with a vision. On Wednesday, Matt was joined by, Paul Saganey, the founder of Integrated Partners, who introduced the concept of the complexity curve and shared his insights into problem-solving and the significance of asking thought-provoking questions to provide guidance for financial advisors aiming to elevate their practice. Thursday, Jamie shared her journey as an acts of service person and addressed the challenges of asking for assistance, and offered insights into achieving a balance between helping others and personal growth. Tune in as we recap highlights and action items from estate planning to personal growth. Asking Questions That Matter For Estate Planning [Episode 232] The Complexity Curve with Guest Paul Saganey Acts Of Service Estate Planning Value, Client Complexities, and Balancing Service With Personal Growth
10:2101/12/2023
Acts Of Service
Jamie explores acts of service individuals and the potential impact on personal success, where she shares her personal journey as an act of service person. She’s discussing the downside of this mindset, as it can lead to difficulties in letting go and asking for help when needed. Jamie underscores the importance of empowering and teaching others and addresses the common tendency for acts of service individuals to put others before themselves, even at the cost of their own needs. Tune in as she offers valuable insights for those seeking a balance between helping others and achieving personal growth and success. Acts Of Service
34:3230/11/2023
The Complexity Curve with Guest Paul Saganey
Matt is joined by the founder of Integrated Partners, Paul Saganey, to explore the fascinating concept of the complexity curve. Integrated Partners has struck a unique balance, empowering advisors to remain independent while receiving the crucial support and networking opportunities they need. The key focus here is helping advisors guide their clients through the complexity curve, where both financial and personal lives become increasingly intricate with time. Paul talks further about the art of building strong relationships with accounting firms, the importance of problem-solving, and highlighting how you can be a true asset to them. Paul also shares his wisdom on the significance of 'disturbing tracks,' a technique that helps advisors visually depict clients' financial futures by recognizing and magnifying problems. He stresses the value of asking thought-provoking questions rather than providing cookie-cutter solutions. The Complexity Curve with Guest Paul Saganey
32:2429/11/2023
Throwback: Asking Questions That Matter For Estate Planning
This industry is about so much more than simply offering financial help. It is about building honest connections and trust with your clients and ensuring that they always feel heard, valued, and understood. In this episode, Micah will be joined by Rod Zeeb, founder and CEO of The Heritage Institute, to discuss how to deliver massive value items, specifically several things we need to focus on as advisors to make sure we’re always exceeding expectations. Listen in as Rod explains the four things that clients truly want, as well as the questions you need to ask in order to get there. You will learn how to understand your clients’ goals with their estate planning, how to approach a conversation around an estate that is not being split equally, and why you should always start with the vision. Throwback: Asking Questions That Matter For Estate Planning
40:3527/11/2023
Mastering Communication, Delegation Secrets, and Personal Growth
On Monday, Matt and Micah talked about the concept of treating everyday interactions as at-bats and the significance of mastering communication skills to succeed in your practice. On Wednesday, Matt was joined by Karen Stewart, who highlighted how virtual assistants can handle tasks like email, calendar management, and even process documentation, freeing up advisors to focus on their strengths. Thursday, Jamie shares valuable insights about not engaging in every confrontation and finding the right people to collaborate with, and the importance of not allowing negative thoughts to limit your potential. Tune in as we recap highlights and action items from personal development to improving your professional skills. How To Get More At-Bats [Episode 231] Delegating for Success with Guest Karen Stewart Showin' Up For A Fight Mastering Communication, Delegation Secrets, and Personal Growth
11:0724/11/2023
Showin' Up For A Fight
Jamie discusses the importance of recognizing when to step away from unnecessary conflicts in our lives, emphasizing that not every fight requires our presence and the concept that some people, due to a chaotic upbringing, unknowingly seek chaos as adults to recreate a sense of normalcy. She stresses that you must evaluate where you invest your energy and the importance of surrounding yourself with the right people. This serves as a compelling reminder that we are in control of our lives and that we have the power to choose how we invest our time, energy, and focus. Showin' Up For A Fight
25:4723/11/2023
Delegating for Success with Guest Karen Stewart
Matt is once again joined by Karen Stewart from Belay to discuss delegation and maximizing efficiency in your business. Karen stresses the importance of creating a list of tasks you're currently handling. From email management to calendar organization and even travel planning, she suggests pinpointing which tasks can be effectively delegated to a virtual assistant. Not all tasks require your personal touch. Instead of feeling you 'should' be handling certain tasks, you can delegate these to a VA, who's better equipped for the job. Matt and Karen will also talk about the importance of clear communication and onboarding processes when working with a virtual assistant. It's all about understanding each other's expectations and preferences, which is a crucial factor for a harmonious and productive working relationship. Delegating for Success with Guest Karen Stewart
20:3422/11/2023
How To Get More At-Bats [Episode 231]
Matt and Micah are here to talk about consistent practice and communication mastery. Drawing a parallel to professional athletes, they underscore the need for advisors to refine their skills continuously and to identify specific areas of their communication skillset that require improvement and commit to daily practice. They’re also sharing the critical role of body language and how being aware of shifts in a client's body language can provide valuable insights and enable advisors to ask pertinent questions. They’ll also argue that, regardless of your position, you are always in sales, emphasizing the significance of mastering communication in helping clients achieve their financial goals. How To Get More At-Bats
28:4620/11/2023
Transparency, Energy Awareness, and Practicing Value Adds
In today’s recap, we’re first revisiting Monday’s episode, where Matt and Micah shared their experiences at a recent conference where Matt grappled with questions about his practice's efficiency and spare time. The conversation revolved around the challenge of seeking guidance and insights from others in the field, especially when the advice you receive doesn't align with the reality of your own experiences. Wednesday’s episode featured guest Kat Eletskikh from the Chartered Institute for Securities and Investment (CISI). Kat discussed her role in event planning and managing stress in a demanding industry. She shared her strategies for maintaining high energy levels, emphasizing the importance of self-care, nutrition, and networking. Thursday, Jamie talked about the importance of practicing value adds as an opportunity to ensure you have a common language within your office and confidence in your delivery to clients. Tune in to learn more about navigating professional conferences, managing stress, and practicing delivery. Don't miss this recap of our recent episodes! So Is This What You Do In YOUR Practice? Event Planning and Energy Mastery with Guest Kat Eletskikh Trust But Verify https://bit.ly/3u6c1f9
11:5117/11/2023
Trust But Verify
Jamie is shedding light on the need for extensive practice delivering value adds before client meetings. She’s outlining Surge and how it revolves around the best time for clients, as well as her recent experience in delivering a value add on estate planning. Jamie shares the benefit that practicing and preparedness offers not only your clients but your team as well so that you can deliver massive value. https://bit.ly/478bd8b
46:1616/11/2023
Event Planning and Energy Mastery with Guest Kat Eletskikh
In this episode, Matt sits down with Kat Eletskikh from the Chartered Institute for Securities and Investment (CISI), the UK's equivalent to the CFP board. Kat played a pivotal role in organizing the recent CISI annual conference, and she shared invaluable insights on event planning, stress management, and avoiding burnout. Her experience in orchestrating events for a not-for-profit organization highlights the dedication required to create meaningful experiences for members, foster learning, and build connections within the financial planning industry. She emphasizes the importance of striking a balance between high-intensity work and rejuvenating breaks and practicing basic self-care habits. Her advice on networking and surrounding oneself with inspiring individuals speaks to the significance of motivation and energy in demanding industries. https://bit.ly/3QNqGop
21:0515/11/2023
So Is This What You Do In YOUR Practice? [Episode 230]
Matt and Micah kick off the conversation by discussing a recent conference experience, which turned out to be a masterclass in learning from others. They’re exploring the significance of asking the right questions to truly understand the industry, and the importance of transparency, not just in sharing successes but also in discussing mistakes. Drawing from personal experiences, they caution against unsolicited advice and urge listeners to verify advice from credible sources. Their practical advice extends to a call for honest self-assessment and using real numbers to evaluate one's practice. Being open to learning, asking the right questions, and embracing transparency are fundamental to growth and success. https://bit.ly/3tZLn7r
28:1013/11/2023
Mastering Time, Evolving Beliefs, and Conference Connections
On Monday, Matt was joined by Michael Kitces, the visionary behind Kitces.com, who took us on a 15-year journey through the evolution of his venture. Michael shared the phases every entrepreneur encounters, from the tentative launch to the realization of sustained growth. Wednesday, Wayne Firebaugh, INVICTUS member and radio host, joined us to emphasize the significance of well-documented beliefs as the foundation for client meetings and decision-making. Wayne stressed the need for adaptability, highlighting how beliefs can evolve over time. Thursday, Jamie recapped her recent attendance at a financial conference, sharing the invaluable connections and wisdom she gained. She also revealed a strategic action item she took from the conference and stressed the importance of acknowledging and complimenting those who excel in their daily grind. Listen in as we recap this week’s highlights and action items. Mastering Time with Guest Michael Kitces [Episode 229] The Power Of Beliefs With Guest Wayne Firebaugh Jiving With Jennifer Mastering Time, Evolving Beliefs, and Conference Connections
11:1510/11/2023
Jiving With Jennifer
Jamie recaps her recent attendance at a financial conference, shedding light on the invaluable connections and wisdom she gained. She recounts a serendipitous encounter with an individual who had previously managed a staffing agency, highlighting how their expertise proved to be a wellspring of knowledge for her. Jamie also unveils a strategic action item she took from the conference and emphasizes the importance of acknowledging and complimenting those who excel, even in the midst of their daily grind. Ultimately, she imparts the powerful message that meaningful connections, curiosity, and the sharing of knowledge with others can unlock a world of possibilities. https://bit.ly/40bzM1k
22:5909/11/2023
The Power Of Beliefs With Guest Wayne Firebaugh
Matt is joined by Wayne Firebaugh, INVICTUS member and radio host of "Fireproof Your Money." Wayne shared his wisdom on the significance of having well-documented beliefs as a rock-solid foundation for client meetings and decision-making, and stressed the need for adaptability, underlining that beliefs can evolve over time. Moreover, Matt and Wayne explored the art of simplification and repetition in financial communication, a skill Wayne has honed through his radio experience. https://bit.ly/3QwlogU
22:1308/11/2023
Mastering Time with Guest Michael Kitces [Episode 229]
On today’s episode, Matt is joined by Michael Kitces, a trailblazer in the financial advisory world and the mastermind behind Kitces.com. In this special edition, he shared the fascinating journey of how his venture evolved over the last 15 years. Ever wondered if Michael Kitces even sleeps, considering the heights of success he has achieved? Michael unveils the phases every entrepreneur experiences at the inception of their business. From the tentative launch, hoping for engagement and revenue, to the realization that sustained numbers are attainable, and eventually, the whirlwind growth - he's been through it all. One of the standout lessons is about efficient time management and making wise choices on where to direct your focus. Listen in as Michael Kitces takes us through his journey, sharing wisdom on thriving in the entrepreneurial world while maintaining a healthy work-life balance https://bit.ly/40gS7Ku
26:2006/11/2023
Prospect Objections, Consistency, and Effective Marketing
On Monday, Matt and Micah were reflecting on the core reason behind starting The Perfect RIA podcast - to bridge the gap between advice shared and the reality faced by financial advisors. They stress that with client and prospect meetings, you want to approach them with curiosity and focus on delivering value and that effective communication outweighs technical skills. In the middle of the week, Evan Mayer of Fortuna Wealth and the For Advisors By Advisors podcast joined Matt to discuss the multifaceted aspects of financial advising. Evan shared his journey, highlighting the pivotal role of adding value to clients and the significance of consistency in his daily routine. His insights shed light on time management, meeting strategies, and maintaining a work-life balance. Thursday brought Jamie to the spotlight, discussing the dynamics of marketing in the financial advising realm. Jamie stresses the importance of understanding your audience, delivering consistent value through content, and using client questions as a guide for generating meaningful topics. She emphasizes the need for a disciplined content calendar to build trust and dependability with your audience. Join us as we recap this week’s highlights and action items What Are Prospects ACTUALLY Saying [Episode 228] Harnessing Consistency for Success with Guest Evan Mayer It Takes 6 Months Bruh https://bit.ly/48SekCi
10:1003/11/2023
It Takes 6 Months Bruh
It’s time to talk about marketing as Jamie discusses its effectiveness. She’s dispelling the misconception that small marketing efforts instantly will yield a deluge of business - marketing takes time! It’s also all about consistency, no matter when that potential fatigue takes the stage. But what to talk about? Here’s a tip: Listen to your clients! If they have a question, guess who else has a question? So, create that credibility and trust with your audience by answering those questions and concerns. https://bit.ly/3rQLgL1
24:4002/11/2023
Harnessing Consistency for Success with Guest Evan Mayer
Matt is joined by Evan Mayer, host of the For Advisors By Advisors podcast and founder of Fortuna Wealth. Evan shares the fascinating journey of starting his podcast with a mission to educate and inspire financial advisors, emphasizing the power of candid discussions over scripted dialogues. He reveals key takeaways from interviewing advisors managing a spectrum of assets, highlighting that success isn't solely measured by AUM. Evan's insights shed light on effective time management, the pivotal shift to a client-centric approach, and the transformative impact of consistency and balance in both professional and personal realms. https://bit.ly/3S3MXze
22:5601/11/2023
What Are Prospects ACTUALLY Saying [Episode 228]
Matt and Micah are discussing the significance of real-life experience and action in comprehending client interactions. Genuine knowledge happens when you roll up your sleeves and actively engage with prospects and clients rather than relying solely on prescribed strategies. They’re sharing that advisors need to strive for an open-minded, value-focused approach to client meetings and to prioritize curiosity and effective communication over technical prowess. Plus, they’re reminding us that financial advising is not all about numbers; it's about injecting energy and enthusiasm into every conversation. https://bit.ly/3SnwExB
28:3730/10/2023
Business Planning, Effective Communication, and The Human Element
On Monday, Matt and Micah highlighted the common traps advisors fall into and to focus on what truly works instead: authentic, results-driven business planning. On Wednesday, Micah was joined by Theresa Summerlin from Belay to address the challenges of finding the right assistant and the importance of effective communication. Thursday, Jamie shared valuable insights on navigating conflicts and the critical need to pause and recognize the shared human experience. Listen in as we recap this week’s highlights and action items. Listen to this week's episodes: Location, Location, Location [Episode 227] Harmonizing with Your Ideal Assistant with Guest Theresa Summerlin Talking Sugar Honey Ice Tea https://bit.ly/3tDdk4I
11:4827/10/2023
Talking Sugar Honey Ice Tea
Did that text really mean what YOU thought it meant? Jamie is digging into the critical importance of effective communication in navigating the diverse landscape of today's workforce, and the need to bridge gaps and avoid conflicts and misunderstandings by understanding our shared humanity. The majority of confrontations stem from misinterpretations, and the common tendency is to jump to conclusions during moments of frustration. But what if you paused? Listen as Jamie shares insights into applying communication skills across different facets of life, from managing teams and appointments to raising children. https://bit.ly/3S377cu
25:5526/10/2023
Harmonizing with Your Ideal Assistant with Guest Theresa Summerlin
Micah is taking the reigns in today’s guest episode as he discusses his journey of bringing on an assistant with Theresa Summerlin from Belay. Theresa shares that while Micah’s search for the right fit had its challenges, it’s imperative to find someone who clicks with your needs, fast-tracking the onboarding process and creating a solid partnership. Patience, open communication, and daily collaboration are the keys to success during the first few months, but this can lead to you leveling up your practice and finding the perfect assistant to help you thrive! https://bit.ly/46LnK0z
28:2925/10/2023
Location, Location, Location [Episode 227]
It’s October, and Surge is in full swing, but Matt and Micah are sharing that Surge isn't just about meeting clients—it's a litmus test for their strategies and systems, and it's a prime opportunity to validate existing systems and compile a wishlist for refining strategies for the next surge. They’re also calling out common traps advisors fall into around moving the needle and pushing your business forward. But if those traps are truly traps and only give you small advantages, then what is the true one thing that will help your practice improve? Listen in for the big reveal that will help you stay aligned with your personal and professional goals. https://bit.ly/46VS2hj
32:3223/10/2023
Extreme Accountability, Leadership, and Client Relations
Monday kicked off with an extraordinary coaching session as Matt and Micah welcomed John McKinley from the Invictus program to tackle his head trash related to increasing his fees and navigating the fear from his extreme accountability. On Wednesday, the conversation shifted to leadership with Carlos Mendez from Echelon Front, co-founded by the remarkable Jocko Willink, diving into the 4 laws of combat and building successful relationships. Thursday, Jamie shed light on the challenges advisors face when clients make decisions against their recommendations and how to maintain accountability to safeguard both the advisor and the client. Join us for this week’s highlights and action items. Listen to this week's episodes: Holy Smokes My Fees Are Going Up! What Am I Gonna Do? [Episode 226] Navigating Leadership Waters with Guest Carlos Mendez You’re Pi$$ing Me Off - Part 2 https://bit.ly/3PKM1wK
11:0920/10/2023
You’re Pi$$ing Me Off - Part 2
Jamie is dishing on the finer points of client interactions that really get under her skin. Building on the previous week's discussion about team members not heeding instructions, this time, she shines a spotlight on clients who don't follow financial advice. Jamie shares that her frustration isn't born out of a desire for control; rather, it's fueled by a genuine desire to secure the best outcomes for her clients. At The Perfect RIA, the pursuit of excellence is paramount, but despite these principles, there are instances where clients don't align with recommended actions. What’s an advisor to do? Tune in as Jamie shares her solution that not only safeguards the advisor but ensures absolute transparency in recommendations. https://bit.ly/3F3pNkU
37:1719/10/2023
Navigating Leadership Waters with Guest Carlos Mendez
Matthew is joined by the incredible Carlos Mendez from Echelon Front, a company co-founded by the renowned Jocko Willink. Carlos, with an impressive 21-year Navy background predominantly in the SEAL teams, takes us through a transformative journey blending military strategies with corporate leadership. As he shares the heart of Echelon's approach, the four laws of combat, he’ll explain why embracing these principles is no easy feat. Carlos also discusses the challenging path of decentralization and stresses the importance of clear communication, a willingness to learn from mistakes, and the critical role of leaders in cultivating a trusting relationship with their teams. https://bit.ly/3ZBVETj
25:3218/10/2023
Holy Smokes My Fees Are Going Up! What Am I Gonna Do? [Episode 226]
It’s coaching time! In today’s special episode, Matt and Micah are joined by INVICTUS member John McKinley as he bravely steps into the coaching ring after going through his extreme accountability. They’re dissecting the industry's fee fixation, tackling head trash head-on, and sharing how focusing on your competition is never the solution. Listen in as they discuss the key to helping you get to the next step in your growth and how value and communication reign supreme. https://theperfectria.com/podcast/226
23:4516/10/2023
Quantifying Success, Recruitment, and Effective Leadership
We’re recapping Matt and Micah’s discussion on measuring what truly matters in your practice, the danger of losing focus, why you need that end-of-year push, and the need for hard-hitting, factual data. Next, we’ll share executive recruiter Yosef Colish’s secrets of talent acquisition and retention in the fiercely competitive RIA landscape to keep your talent pool secure and thriving. Lastly, we’ll share how Jamie deals with those frustrating times of being ignored when offering sound advice and how understanding team behaviour through tools like DISC aids in effective communication and leadership styles. Listen to this week's episodes: Measure What Really Matters? [Episode 225] Recruitment Strategies and Talent Retention with Guest Yosef Colish You’re Pi$$ing Me Off - Part 1 https://bit.ly/3ryku9Z
13:2713/10/2023
You’re Pi$$ing Me Off - Part 1
Jamie is sharing her frustration when people disregard her instructions, leading to problems she must later resolve, highlighting the scenario where team members aren’t following instructions. To tackle this issue, Jaime utilizes a behavior analysis tool like DISC to understand communication styles and personality traits, both for team members and clients. She emphasizes adapting leadership styles to match individual traits for better communication and productivity and stresses the importance of clear communication, setting expectations, and articulating policies and procedures to mitigate misunderstandings and create an efficient work environment. Ultimately, effective leadership lies in motivating individuals to give their best and deliver significant value to clients. https://bit.ly/458Qboa
31:2712/10/2023
Recruitment Strategies and Talent Retention with Guest Yosef Colish
Matt is joined by Yosef Colish from Leah Yosef International, an experienced executive recruiter specializing in the financial advisory sector, for a deep dive into the world of talent acquisition and retention. Yosef shares his extensive knowledge of effective communication strategies and perfect timing when reaching out to potential candidates. Learn about building a continuous talent pipeline, where the focus is on finding the right fit rather than just filling positions. Discover the significance of organizational vision and how it ties into successful recruitment. Yosef emphasizes the importance of conveying your firm's values and goals to attract individuals who align with your vision and shares the transformative impact of mentorship and equity ownership on employee satisfaction and loyalty. https://bit.ly/3RD32vz
31:3811/10/2023
Measure What Really Matters? [Episode 225]
Matt and Micah are peeling back the layers to reveal what truly counts when it comes to gauging advisor effectiveness. They expose the delusion of conventional metrics like AUM, office hours, and household numbers and reveal the real deal: the true number you need to measure. They share that it’s easy to get caught up in so many other numbers that are more like a badge of honour, but considering whether those numbers are really moving you and your practice forward. Listen in to learn how to measure what matters, what’s the most impactful, and how to keep moving forward with your goals. https://theperfectria.com/podcast/225
31:0109/10/2023
Exceptions, Mindset, and Owning Who You Are
We’re recapping Micah's true confession that highlights the need for well-defined processes and systems and that exceptions can sometimes be necessary but should never become the rule. Next, we’ll share the discussion between Matt and Nic Yoemans as they looked into the differences between mediocre and successful advisors, the significance of mindset and intentionality, and why you need to challenge the status quo and seek coaching to break through barriers. Lastly, we’ll share about focusing on owning your identity and not apologizing for who you are and the importance of committing to your destination and surrounding yourself with those who support your growth. Listen to this week's podcasts: A Disturbance In The Force… [Episode 224] Raising Your Gaze and Being Coachable with Guest Nic Yeomans Own It Already! https://bit.ly/46jPSrl
13:0606/10/2023
Own It Already!
Jamie’s tackling identity and ownership and the gritty reality of pursuing your dreams. She shares the need to confront the uncomfortable truth: not everyone in your life truly wants you to succeed, but you need to acknowledge whether you’re pursuing your best self. If you've ever hesitated to chase your dreams or felt ashamed of your aspirations, this episode is your wake-up call. Get ready to own your identity, own your goals, and own your success – because that's how you become the best there is. https://bit.ly/457obRv
24:3705/10/2023
Raising Your Gaze and Being Coachable with Guest Nic Yeomans
Matt is joined by advisor Nic Yeomans from Yeomans Consulting Group to tackle the question of what sets successful advisors apart from the rest. From the seasoned but mediocre to the fresh faces already conquering the industry, Nic and Matt explore the habits, mindsets, and actions that make all the difference. They discuss the pivotal role of mindset and intentionality in achieving success, shedding light on how easily we fall into routines that hinder growth and the transformative impact of having a coach and seeking guidance from those who have paved the way for others. https://bit.ly/46mCRNF
28:3904/10/2023
A Disturbance In The Force… [Episode 224]
Micah and Matt are ready for some confessions in today’s episode about exceptions to the rules. And how, by having well-defined systems, you can also have more flexibility when needed. Micah’s sharing two recent situations: a lengthy client meeting and another outside the office - both exceptions to his regular appointments. While these instances seem extraordinary in an office focused on systems and processes, they serve as a testament to the importance of client-centricity and going the extra mile. Listen as they share the profound impact advisors can have on their clients' lives. https://theperfectria.com/podcast/224
31:4502/10/2023
The Real Deal on Investments, Bookkeeping, and Succession Planning
We’re recapping a topic Matt and Micah rarely discuss: investments. And how their approach has evolved from talking excessively about investments to realizing that it's not always the key to client success. It’s important to align investments with a broader financial plan, which debunks the myth of custom portfolios and focuses on clients' ultimate goals rather than emotional risk tolerance. We also review the often-overlooked significance of sound bookkeeping for financial advisors. Lisa Zeeveld, from Belay, joined Matthew to highlight the dangers of DIY solutions and the value of expert guidance in optimizing business finances. Lisa advocates for intentional financial statements to enhance long-term business planning. Lastly, we’re sharing how Jamie underscores the need for financial advisors to prioritize their own financial well-being, offering valuable insights into team education and succession planning. Listen in as we recap this week’s highlights and action items. Here are this week's episodes: My Investments Are Bigger Than Yours [Episode 223] Delegation & Bookkeeping Breakthroughs with Guest Lisa Zeeveld Succe$$ion https://bit.ly/3Rm6PgS
11:3329/09/2023
Succe$$ion
Jamie is sharing that in a world of financial advisors claiming to be "comprehensive," they've done a terrible job distinguishing what they do and who they serve. It's like trying to find your way in a maze of financial jargon. Instead, her approach is to be a client’s financial lifeline from day one – they're not just here for the big decisions; they're the 411 and the 911. She’s also sharing some hard-to-notice realities: You're likely great at helping others, but you're terrible at taking care of yourself. That includes looking at your succession plan because it's not just about retirement at 65; it's about preserving those relationships you've built over a lifetime. So, stop taking things for granted and give yourself the same TLC you give your clients. https://bit.ly/3LmQlRG
27:3328/09/2023
Delegation & Bookkeeping Breakthroughs with Guest Lisa Zeeveld
In today’s episode, Matt is joined by Lisa Zeeveld, CFO of Belay, to discuss the ways delegating bookkeeping can help you elevate your business. In a culture obsessed with DIY fixes, Lisa shares the harsh truths about how trying to save a buck can cost you much more in the long run. From cleaning up your financial books to letting go of that 'jack of all trades' mentality, she'll challenge your financial assumptions, making you rethink how you manage your money and business. https://bit.ly/3PomvO2
26:2227/09/2023
My Investments Are Bigger Than Yours [Episode 223]
In a departure from their usual topics, Matt and Micah are shedding light on one of the least discussed subjects within their office with clients and prospects - investments. They recall the pitfalls of fixating too much on investments, a common trap that many advisors fall into, and assert that clients don't hire you for your investment expertise alone; they delegate to you for a reason. The duo exposes the fallacy of custom portfolios and instead shares that investments should be viewed as a tool for securing an income that lasts a lifetime. As advisors, you want to be the voice of reason and align every recommendation with your client's ultimate goals. https://theperfectria.com/podcast/223
28:0325/09/2023
Decoding Delegation, Client Themes, and Hiring Wisdom
Let’s talk about the reality of assistant expectations in the world of leadership. We’re recapping Matt and Micah’s experiences and insights on effective delegation and team management, where they stress the importance of clear communication, setting expectations, and creating a supportive environment for your team. We’ll also share tips from Libby Greiwe, from The Efficient Advisor, as she discussed the power of themes and systems in building a successful practice. Lastly, we’ll review the dynamic between visionaries and integrators in the hiring process, emphasizing the need for clarity and realistic promises when bringing new team members on board. Listen to this week's episodes: Common Assistant (Team) Myths [Episode 222] The Power of Working in Themes with Guest Libby Greiwe You Promised What?! https://bit.ly/3EMhAS9
13:2622/09/2023