In this episode of the Perfect RIA Podcast, Matthew Jarvis and Lisa Seal from BELAY discuss the critical role of delegation in enhancing productivity and efficiency. The discussion explores the unique needs of financial advisors when hiring virtual assistants, offering practical tips for effective delegation and the importance of empowering team members. Lisa encourages viewing delegation as an opportunity for growth and emphasizes the significance of understanding the value of one's time. The conversation also addresses the challenges in delegation, managing turnover, and the crucial importance of documenting processes to ensure seamless transitions, highlighting that mistakes are inevitable, but how we handle them truly matters. Mastering the Art of Delegation with BELAY’s Lisa Seal [Episdoe 283] Resources in today's episode: - Matt Jarvis: Website | LinkedIn - Lisa Seal: Website | LinkedIn -Text RIA to 55123 to get a copy of BELAY’s guide to delegation  

In this recap episode, Amber shares highlights about the world of independent advisors and the oh-so-elusive work-life balance (spoiler alert: it might not exist!). On Monday, Ryan Morrissey joined Matt and kicked off our week by sharing his journey from advisor to independent RIA owner, proving that sometimes the scariest leaps lead to the best rewards. His secret for success? A combination of educational marketing through classes (with a dash of direct mail that actually works) and implementing key strategies from The Perfect RIA, like Surge meetings. Thursday’s episode brought Jamie's honest take on what she calls the "work-life balance myth." She shared how being an advisor means accepting that you can't give 100% to everything all the time. Think of it as a lever - when you're pushing hard at work, especially during Surge seasons, something's got to give on the home front. Her solution? Transparent conversations with family and a strict "no drama" policy at the office. Resources in today's episode: - Episode Website - Education, Independence, and Growth with Guest Ryan Morrissey [Episode 282] - Drama, Drama, Drama

Think "work-life balance" is achievable? Jamie Shilanski has news for you—it's time to ditch that myth along with the office drama. Jamie spills the tea on building a financial planning practice that actually works, minus the theatrics. She breaks down how surge periods can transform client engagement from a constant juggling act into a well-oiled machine. And while everyone's entitled to a bad day (we're human, after all), bad behavior gets no free passes. By fostering emotional intelligence and creating a culture where accountability meets support, she shows how letting go of drama-prone team members isn't just acceptable—it's often the secret sauce to leveling up your practice. Drama, Drama, Drama  

From cubicle to cornerstone: Ryan Morrissey shares how he transformed his practice into a success story on this episode of The Perfect RIA. Joining Matthew Jarvis, Ryan opens up about weathering the 2008 financial storm and making the calculated leap to launch his own RIA. Who says you need a traditional marketing playbook? Ryan reveals how teaching classes and seminars became his secret weapon for client acquisition. He breaks down the productivity-boosting power of Surge meetings, shares his approach to streamlining investment management, and explains how retirement guardrails help clients navigate their spending without losing sleep. Ryan also walks through the realities of going independent and demonstrates how modern marketing tools like podcasting and YouTube can elevate your practice from standard to standout. Education, Independence, and Growth with Guest Ryan Morrissey [Episode 282] Resources in today's episode: - Matt Jarvis: Website | LinkedIn - Ryan Morrissey: Website |  LinkedIn   

In this recap episode, Amber shares highlights on crucial aspects of running a successful financial advisory practice and insights on hiring and retaining top talent. On Monday, Matt and Micah emphasized that delivering massive value doesn't happen by chance. They advocated for dedicated business planning sessions that involve four key areas: analyzing current performance with accurate data, setting short and long-term goals, aligning these goals with your ideal life vision, and establishing measurable action steps. On Thursday, Jamie offered a fresh perspective on hiring in today's competitive job market. She suggested creating a thorough hiring process to identify candidates truly invested in a career change rather than just seeking a job. Jamie provided valuable information on the roles she's consistently hiring for and shared insights on compensation ranges for various positions, from entry-level to senior roles. Resources in today's episode: - Episode Website - A Failure to Plan is a Plan to Fail [Episode 281] - What Are We Paying Employees?

In this episode, Jamie Shilanski pulls back the curtain on hiring in financial advisory firms. Diving headfirst into the talent pool, Jamie reveals why cookie-cutter recruiting doesn't cut it anymore. She challenges listeners to flip the script on traditional hiring methods, advocating for out-of-the-box strategies that can unearth hidden gems in unexpected places. But it's not just about getting top talent through the door - it's about keeping them from walking out. Transparency takes center stage as Jamie makes a compelling case for open compensation talks. She argues that laying all the cards on the table isn't just fair play; it's a great plan for building unshakeable trust with your team. What Are We Paying Employees? Resources in today's episode: - Janine Driver - Ritz Carlton Training - Udemy - Dale Carnegie Training  

In this episode, Matt and Micah are sharing a secret of successful financial advisors: effective business planning. They challenge listeners to take a hard look at where they stand and where they're headed, arguing that this clarity is the compass for any successful journey in finance. Matt and Micah also emphasize aligning your professional goals with your dream lifestyle because what's the point of success if you're not living your best life? They advocate for measuring progress with actionable metrics and creating a game plan that turns lofty ambitions into tangible results. Their message is clear: in the fast-paced world of financial advising, standing still is moving backward. A Failure to Plan is a Plan to Fail [Episode 281] Resources in today's episode: - Micah Shilanski: Website | LinkedIn - Matt Jarvis: Website | LinkedIn

In this recap episode, Amber shares highlights of a heated debate about Bitcoin's place in financial advising and an insightful exploration of value add strategies during surge periods. Monday's episode featured a face-off between Matt and guest Isaiah Douglass from Swan Bitcoin, moderated by David Decelle from Model FA. The debate centered on Bitcoin's role in investment portfolios, with Matt expressing skepticism about its utility beyond gambling and criminal activity. In contrast, Isaiah passionately argued for Bitcoin's potential as a transformative technology in human history. Thursday's encore episode featured Jamie's insights on implementing value adds during surge periods and optimizing post-surge activities. Jamie stressed the importance of planning value adds a year in advance, rotating them every few years to accommodate changing client needs. Post-surge activities include thorough debriefs, analyzing trends in client questions, and fostering team collaboration. Resources in today's episode: - Episode Website - The Bitcoin Debate: Risks and Benefits with Guests Isaiah Douglass and David DeCelle [Episode 280] - Encore Episode: Managing Value Adds In Surge

In this episode, Jamie Shilanski explores the nuances of surge scheduling in financial planning, offering valuable insights for advisors looking to enhance their client engagement and team efficiency. She delves into the importance of well-crafted value adds, encouraging advisors to refresh these offerings regularly to maintain their impact. The discussion also highlights the benefits of post-surge debriefs as opportunities to identify areas for improvement and foster a culture of continuous growth. She illuminates the power of effective communication and the value of truly understanding client assets, showing how these skills can uncover new opportunities. Encore Episode: Managing Value Adds In Surge

Get ready for an eye-opening debate on the world of cryptocurrency! In this conversation, Matthew Jarvis faces off with Isaiah Douglass from Swan Bitcoin, moderated by Model FA's David DeCelle. Together, they unpack the complex and often controversial topic of Bitcoin and its potential impact on financial advisors. The conversation heats up as Matt's skepticism collides with Isaiah's enthusiasm for Bitcoin's possibilities. Is it a revolutionary financial tool or an overhyped digital asset? They explore Bitcoin's various roles - from a store of value to a medium of exchange - and its potential to shake up the financial sector. But it's not all theoretical discussion. The debate tackles real-world challenges head-on, including the looming specter of government regulations and how they might shape Bitcoin's future.  The Bitcoin Debate: Risks and Benefits with Guests Isaiah Douglass and David DeCelle [Episode 280] Resources in today's episode: - Matt Jarvis: Website | LinkedIn - Isaiah Douglass: Website | LinkedIn - David DeCelle: Website | LinkedIn

In this recap episode, Amber shares highlights about effective leadership in your practice with your team and maintaining professionalism in client relationships. Matt and Micah kicked off the week by emphasizing the importance of mastering essential skills to elevate your practice. They stressed the significance of setting clear expectations when bringing on new team members, whether they're junior advisors or support staff, highlighted common pitfalls in leadership, such as failing to establish firm boundaries and non-negotiable standards. The conversation then shifted to professionalism in financial advising, with Jamie Shilanski joined by her father, Floyd. They discussed the unique challenge financial advisors face in succinctly describing their profession compared to other professionals like doctors or lawyers. Floyd shares insights on effectively communicating the value of financial planning services, emphasizing the importance of putting clients first and charging according to the value provided. Resources in today's episode: - Episode Website - Learning Opportunity or Time To Go [Episode 279] - A Tangent with Floyd Shilanski

In this episode, Jamie and Floyd Shilanski offer a fresh perspective on professionalism in financial planning. They explore the evolving landscape of the industry, from the growth-focused early stages of an advisor's career to the nuanced expertise of seasoned professionals. They tackle a provocative question: what does it truly mean to be a professional in this field? They argue that recognizing and charging for one's value is not just acceptable, but necessary.  Jamie and Floyd don't overlook the human element of financial advisory. They delve into the art of building trust and strong relationships with clients, acknowledging the emotional aspects that often underpin financial decisions. The conversation also touches on generational differences in approaching finance careers, offering insights into how the profession is perceived and pursued by different age groups. A Tangent with Floyd Shilanski

In this conversation, Matt and Micah tackle the crucial yet often underestimated topic of leadership and team management in financial advisory practices and explore the transformative impact of establishing clear expectations and firm boundaries with team members. They make a compelling case for why effective leaders must stand unwavering on key issues such as punctuality, integrity, and mutual respect. Matt and Micah vividly demonstrate how unclear boundaries can lead to team discord, potentially undermining even the most promising practices. They balance these cautionary tales with inspiring insights, emphasizing that exemplary leadership begins with self-accountability and embracing the high standards one expects from others. Learning Opportunity or Time To Go [Episode 279] Resources in today's episode: - Micah Shilanski: Website | LinkedIn - Matt Jarvis: Website | LinkedIn

In this recap episode, Amber shares highlights about professionalism and navigating reality in a digital world. On Monday, Matt and Micah discussed the often-overlooked aspects of professionalism that can make or break an advisor's success. They emphasized that true excellence lies in the details – from punctuality to dress code and that human connection remains paramount in financial advising. On Thursday, Jamie explored the double-edged sword of technology – its convenience and entertainment value versus its potential for distraction and unrealistic comparisons. Jamie offered practical advice for maintaining a healthy digital balance, including setting time limits for entertainment and using filters to prioritize what truly matters. The discussion serves as a reminder that success isn't about matching others' perceived achievements, but about aligning actions with personal values and long-term goals. Resources in today's episode: - Episode Website - Yes, It Is Your Dress [Episode 278] - Is This The Grind?

Feeling stuck in life while everyone else seems to be racing ahead? In this episode of The Perfect RIA podcast, Jamie Shilanski peels back the curtain on the illusion of progress and the pitfalls of comparison in our digital age. Jamie exposes the hidden costs of our attachment to electronic devices and the illusion of others cracking the code. She shares her personal success filters and introduces the game-changing CHER test, a powerful tool to cut through the noise and focus on what truly matters in the long run. Is This The Grind?

In this episode, Matt and Micah unpack the power of professionalism in the industry. They reveal how the often-overlooked details – a sharp outfit, punctual arrival – can significantly shape client perceptions and build lasting trust. They explore how these seemingly small touches can have a profound impact on client relationships, potentially making or breaking crucial business connections. They also dive deep into the art of leading by example, offering practical advice on how to set and maintain high standards for yourself and your team. Yes, It Is Your Dress [Episode 278] Resources in today's episode: - Micah Shilanski: Website | LinkedIn - Matt Jarvis: Website | LinkedIn

In this recap episode, Amber shares highlights about the common mistakes financial advisors make, the importance of sales in their roles, and effective communication strategies. Monday's episode featured Matt Delzingaro, host of Coffee with Delzi and a wholesaler with Brighthouse Financial, who shed light on common mistakes advisors make in their practices. Delzingaro emphasized the importance of leveraging wholesaler relationships, proper meeting preparation, and implementing intentional daily routines.  Thursday's episode took a deep dive into the world of sales with Jamie, who challenged listeners to recognize that everyone in the financial industry is essentially in sales. She stressed the critical importance of maintaining integrity in every interaction and focusing on the human aspect of each account. The episode highlighted the significance of building genuine connections with clients and the impact of these skills on closing prospects and retaining clients. Resources in today's episode: - Episode Website - From Good to Great: Challenging the Status Quo in Financial Advising with Guest Matthew Delzingaro [Episode 277] - The Art of Selling- Mastering Communication for Sales Success for People in Finance

In this conversation, Jamie Shilanski uncovers the universal truth that everyone, regardless of their profession, is constantly engaged in sales and negotiation. Through personal anecdotes and real-world examples, Jamie reveals the power of authenticity in building trust and forging lasting connections with clients. Learn how to harness active listening and genuine curiosity to gain deeper insights into your client's needs, ultimately strengthening your relationships and business outcomes. Jamie also delves into the critical role of clear communication and empathy in effective leadership and team development. By mastering these skills, you'll enhance your professional life and create a more harmonious work environment. The Art of Selling- Mastering Communication for Sales Success for People in Finance

In this conversation, Matthew Jarvis and Matt Delzingaro, from Coffee with Delzi and Brighthouse Financial challenge conventional wisdom and urge advisors to rethink their relationships with wholesalers and demand more than just product information. They shine a light on the often-overlooked power of intentionality, revealing how a well-structured day can significantly boost productivity and practice growth. Matt and Delzi don't shy away from addressing the elephant in the room: complacency. They explore how even advisors with large client bases might be missing opportunities for growth. From Good to Great: Challenging the Status Quo in Financial Advising with Guest Matthew Delzingaro [Episode 277] Resources in today's episode: - Matt Jarvis: Website | LinkedIn - Matthew Delzingaro: Website | LinkedIn - Coffee with Delzi: Matthew Jarvis shares efficiency hacks for high profit margin advisory practice  

In this recap episode, Amber shares highlights on an advisor’s unique skills and the importance of rules. Monday's episode featured Andree Mohr, the new president of Integrated, who shared her expertise on building successful partnerships between advisors and CPA firms. Andree offered practical advice on understanding CPAs, adding value, and being purposeful in all interactions. She also encouraged advisors to shift their focus from being busy to being truly productive, emphasizing the importance of prioritizing high-impact activities. Thursday's episode, featuring Jamie, explored team dynamics and organizational rules. Jamie highlighted how a strong team is crucial for realizing an advisor's vision and outlined key principles for running a successful organization. These included the importance of punctuality, effective meeting practices, and maintaining a professional yet friendly rapport with team members. Jamie stressed the significance of applying rules consistently across all levels of the organization, cautioning against the negative effects of selective enforcement. She also discussed the delicate balance leaders must strike between trusting their team and providing appropriate guidance as managers. Resources in today's episode: - Episode Website  - Unlocking an Advisor’s Unique Ability with Guest Andree Mohr [Episode 276] - What Rules Apply And To Who? Leaders Answer

In this episode, Jamie Shilanski dives into the heart of organizational success: team dynamics. With her trademark insight, Jamie reveals how the backbone of any thriving business isn't just about strategy or market position—it's about the people who bring those plans to life. She emphasizes that leadership isn't about making grand gestures but about consistent, day-to-day actions that reinforce the company's values and expectations. Perhaps most importantly, Jamie tackles the often-overlooked topic of rule enforcement. She explains why consistency in upholding standards isn't just about maintaining order—it's about fostering a culture of fairness and accountability that empowers every team member to excel. What Rules Apply And To Who? Leaders Answer

In this episode, Matthew Jarvis sits down with Andree Mohr, President of Integrated Partners, to explore the concept of harnessing your unique ability. Andree reveals how top advisors have doubled their practices by laser-focusing on high-net-worth clients and delivering unparalleled value. She also shares the art of storytelling that forges deep connections with clients and influential partners, setting you apart in a crowded field. Andree emphasizes the critical importance of strategic planning, urging advisors to dedicate a full 30% of their time to activities that propel them toward their goals. She shares insider tips on guarding your precious time and finding the perfect accountability partner to keep you on track. Unlocking an Advisor’s Unique Ability with Guest Andree Mohr [Episode 276] Resources in today's episode: - Matt Jarvis: Website | LinkedIn - Andree Mohr: Website | LinkedIn - The Complexity Curve with Guest Paul Saganey - Moving Up the Complexity Curve: Serving High-Net-Worth Clients with Guest Paul Saganey - Kitces Interview: Building CPA Alliances To Reach A More Affluent Clientele To Serve, With Paul Saganey - Center Stage: How to Become the Star of Your Practice - Connelly Ruling - The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience  

In this recap episode, Amber is sharing the highlights from conversations on annuities and hiring (and firing). On Monday, Matt and Brian dove into the world of annuities, challenging advisors to broaden their financial planning toolkit. They stressed the importance of educating yourself on these products and creating client-facing materials that transparently explain the pros and cons of different annuity options. This approach not only enhances your expertise but also builds trust with clients. On Thursday, Jamie, shared valuable lessons from a recent hiring experience. Jamie's insights underscore the importance of a meticulous hiring process that goes beyond just filling a position. She emphasizes the need to ensure that new team members align with your company's core values and long-term objectives. Resources in today's episode: - Episode Website - Annuities: What Every Advisor Needs to Know with Guest Brian Smith [Episode 275] - Hire or Fire?

In this episode of The Perfect RIA podcast, Jamie Shilanski dishes out some hard-earned wisdom from Shilanski and Associates about empowering team members and making smart hiring choices. Recognizing a critical role that needed to be filled, Jamie shared the mistakes made in the hiring process, leading to the wrong person being hired and causing disruptions in the organization. The takeaway? Be picky with your hires, set clear expectations, and don't be afraid to show problematic employees the door. Hire or Fire?

In this episode of the Perfect RIA podcast, Matthew is joined by Brian Smith, from Foundation Income Associates, an expert in annuities and insurance products. Brian and Matt explore the ins and outs of annuities, debunking myths and highlighting the importance of these often-misunderstood products in financial planning. They touch on the tax implications that can make even seasoned advisors scratch their heads, and stress the need to stay informed or risk becoming the cautionary tale at the next industry conference. They discuss the importance of understanding and utilizing annuities in financial planning, as well as the potential pitfalls and misconceptions surrounding these products. They also touch on the tax implications of annuities and the need for advisors to stay informed and seek expert advice when dealing with insurance products. The conversation emphasizes the importance of regularly reviewing and reassessing clients' annuities to ensure they align with their goals and provide the best possible outcomes. Annuities: What Every Advisor Needs to Know with Guest Brian Smith [Episode 275] Resources in today's episode: - Matt Jarvis: Website | LinkedIn - Brian Smith: Website | LinkedIn     

Amber is recapping this week’s episode highlights. On Monday, Matt dove into the world of bookkeeping with Duff Tucker from Belay, uncovering the common pitfalls small business owners face. They emphasized the importance of professional bookkeeping services, not just for taxes, but for making informed business decisions and preparing for future sales. Duff shared valuable tips on when to bring in a bookkeeper and how to establish a smooth working relationship. Thursday's episode featured Jamie tackling the age-old struggle of balancing professional development with family life. She shared her savvy strategies for mapping out the year, including surge scheduling and strategic conference attendance. The key takeaway? Time is precious, so plan wisely and communicate openly with your loved ones to achieve both personal and professional growth. Resources in today's episode: - Episode Website - Dollars and Sense: Why Bookkeeping Matters More Than You Think with Guest Duff Tucker [Episode 274] -  I Have No Time

In this episode of The Perfect RIA podcast, Jamie Shilanski tackles the perennial challenge of balancing professional development with family responsibilities. She emphasizes the critical importance of intentional time management and forward planning. Jamie also shares her nuanced strategy for conference attendance, which involves a thoughtful blend of in-person events and online courses, allowing for continuous learning while maintaining a presence at key industry gatherings. Recognizing the complexities of managing family obligations alongside career growth, Jamie offers practical advice for professionals. Perhaps most crucially, she underscores the importance of open, honest communication with spouses about career goals and commitments, fostering mutual understanding and preventing potential resentment. Through these strategies,Jamie provides a roadmap for professionals seeking to advance their careers without sacrificing family harmony.  I Have No Time

In this episode of The Perfect RIA podcast, Matthew Jarvis and Duff Tucker, Account Services Manager for Belay, discuss the often-overlooked world of bookkeeping for small businesses. Their conversation sheds light on common misconceptions and the genuine value of professional bookkeeping services. Duff emphasizes the importance of business owners focusing on their core competencies while entrusting financial record-keeping to experts. The conversation covers a range of topics, from the time and mental energy saved by hiring a bookkeeper to the crucial role of accurate financial reporting in business management and growth. Matt and Duff also explore how clean, well-maintained books can be a significant asset in business acquisitions and decision-making processes. Dollars and Sense: Why Bookkeeping Matters More Than You Think with Guest Duff Tucker [Episode 274] Resources in today's episode: - Matt Jarvis: Website | LinkedIn - Duff Tucker: Website | LinkedIn - Connect with BELAY for a Financial Consultation

In this recap episode, Amber is covering this week’s highlights. On Monday, Matt and Micah explored the stark differences between advisors who smash their Big Hairy Audacious Goals (BHAGs) and those who remain stuck. Both groups start with excitement, but only those who embrace hard work and stick to a rigorous process succeed. The importance of having a consistent process was a major point. Believing that an external factor will magically change your situation is futile and avoidance isn’t an option for success.  On Thursday, Jamie dove into intuition in business decisions, particularly in team management. She explained deductive and inductive reasoning, linking intuition to the latter. Jamie advised trusting your gut, especially when it signals someone is a poor fit. If someone consistently feels off and you’re waiting for inevitable conflict, it’s time to let them go for everyone’s benefit. Resources in today's episode: - Episode Website - Daydreaming Won’t Make You a Successful Financial Advisor [Episode 273] - Fire Them Already!

In this conversation, Jamie Shilanski discusses the role of intuition in decision-making as business owners. She explains the two types of intuition: deductive reasoning and inductive reasoning, making it clear why listening to your gut is more than just a cliché. Jamie dishes on the workplace drama that is toxicity and its soul-sucking effect on the team, a reminder that a positive environment is non-negotiable. Jamie provides insights into the hiring process and the need for clear job descriptions, onboarding processes, and training programs. Surround yourself with A-level players to cultivate a team that's not just good but downright unstoppable. Fire Them Already! Resources in today's episode: - Shilanski & Associates Careers - Checkr Background Checks  

Matt and Micah are breaking down the difference between actual goals and mere fantasies. Why do some financial advisors hit their big hairy audacious goals (BHAGs) while others just daydream? Spoiler: hard work, self-awareness, and a hefty dose of accountability. They emphasize that achieving real goals, unlike fantasies, requires the willingness to put in the hard work. Successful financial advisors don’t just pat themselves on the back; they recognize their weaknesses and know where they need to improve.  Matt and Micah also stress the importance of tracking progress. If you’re not measuring your progress, you’re slacking, because this helps identify where you need to pivot. And yes, even your free time should be somewhat productive—focus on activities that contribute to your personal and professional growth, not just your Netflix queue. Daydreaming Won’t Make You a Successful Financial Advisor [Episode 273] Resources in today's episode: Resources - Micah Shilanski: Website | LinkedIn - Matt Jarvis: Website | LinkedIn - Bringing Peace Of Mind To Your Prospects And Clients With Guest Paul Moffat

In this week’s recap episode, Amber first revisits Monday's show featuring Dan Murphy from Commonwealth, who shared valuable perspectives on fostering transformational growth and delivering exceptional value in today's evolving advisory landscape. Dan introduces the intriguing concept of the "experience economy" and offers practical strategies for strengthening client relationships in an era increasingly influenced by AI and automation. The episode then shifts to Jamie's discussion on the various stages of an advisor's career path - from Growth to Freedom to Empire. Jamie provides thoughtful advice on overcoming self-doubt, confidently communicating your worth, and consistently providing value to clients. She highlights the significance of regular self-assessment, effective communication, and maintaining confidence in your unique value proposition. Resources in today's episode: - Episode Website - Crafting Unforgettable Client Experiences with Guest Dan Murphy [Episode 272] - Mindset Mastery: Overcoming Barriers to Charging Premium Fees

Are you battling the value and fee demons? In this episode, Jamie Shilanski dives into head trash—those nagging doubts and fears that keep advisors from showcasing their true worth. Jamie shares how delivering knock-your-socks-off client experiences isn't just good service—it's a marketing tactic. Jamie discusses the stages of an advisor's career—from Growth to Freedom and, finally, the Empire stage. Each comes with its own set of challenges and triumphs. Feeling like an imposter when it comes to your fees? You're not alone. Jamie tackles the elephant in the room - self-doubt - and arms you with powerful strategies so you can silence that inner critic once and for all. Mindset Mastery: Overcoming Barriers to Charging Premium Fees

In this episode, Matthew Jarvis sits down with Dan Murphy, Head of Wealth Strategies at Commonwealth, to explore the evolving landscape in financial planning. Gone are the days of product-pushing and binder-heavy financial plans; welcome to the era of experience-driven advisory! Dan walks through the "Experience Economy," revealing how advisors can transform their practices from mere service providers to architects of memorable client experiences. The industry is rapidly shifting from a product focus to an experience focus, and Dan emphasizes that modern financial planning should revolve around clients' goals and values rather than just charts and numbers. From the mindset shift required to embrace this new paradigm to the operational changes needed to support it, Dan offers a wealth of insights for advisors at every stage of their careers. He stresses the importance of cultivating genuine curiosity and empathy as crucial tools for understanding clients' needs. Creating positive experiences, Dan explains, requires intentionality in all aspects of client interactions, going beyond providing services to crafting "time well spent" for clients. Crafting Unforgettable Client Experiences with Guest Dan Murphy [Episode 272] Resources in today's episode: - Matt Jarvis: Website | LinkedIn - Dan Murphy: Website | LinkedIn - Financial Planning Experience - Financial Wellness Experience - The Experience Economy by Joseph Pine and James Gilmore

In this episode, Amber recaps two insightful discussions into the heart of success for financial advisors. Monday's conversation featured Dr. Andy Garrett, a licensed clinical psychologist, who joined Matt to explore the often-overlooked internal aspects of achievement. Dr. Andy shared his expertise on reconnecting individuals with their core values and identity. This reconnection, he explained, is key to enhancing both professional and personal performance. A highlight of the discussion was Dr. Garrett's introduction of the "true north" concept, a powerful tool designed to help advisors define their purpose and maintain stability in their careers. The week's insights continued from Thursday’s episode when Jamie took the helm to discuss the evolution of a financial advisor's career towards the enterprise stage. This crucial phase marks the transition from individual success to building a sustainable, scalable practice. Jamie outlined strategies for this expansion, emphasizing the importance of bringing in and developing new advisors. She stressed that success at this level hinges on an advisor's ability to decentralize command and empower team members, creating a robust foundation for long-term growth and success. Resources in today's episode: - Episode Website - True North: Financial Advisors' Path to Value-Driven Success with Guest Dr. Andy Garrett - Building an Enterprise Office

In this episode, Jamie Shilanski unveils a roadmap to success for financial advisors aiming to scale their practices. She outlines three crucial stages every advisor must navigate to achieve long-term growth and build a lasting legacy in the financial services industry. The journey begins with the growth stage, where advisors focus on turbocharging client acquisition. As they progress to the freedom stage, the emphasis shifts to optimizing processes for scalability. The final enterprise stage is where financial advisors truly build a self-sustaining firm. Jamie explores techniques for empowering team members to run the practice and teaches how to decentralize command for maximum scalability and impact. Throughout the episode, Jamie underscores three key principles for success: diligently documenting processes, consistently delivering massive value to clients, and attracting advisors who share the same values. These elements, she argues, are essential for navigating each stage and ultimately building a thriving, scalable financial advisory practice. Building an Enterprise Office Resources in today's episode: - Raving Fans by Ken Blanchard  

Matt sits down with Dr. Andy Garrett, a licensed clinical psychologist, in a profound discussion about the transformative power of aligning actions with core values. Together, they unpack the psychology behind success, offering financial advisors a fresh perspective on achieving sustainable growth. Central to their conversation is the concept of discovering one's "true north" - a process of identifying and adhering to core values that can drive both personal satisfaction and professional success in the financial advisory industry. Dr. Andy and Matt challenge the conventional wisdom that external success alone guarantees fulfillment. Instead, they propose a more holistic approach: by aligning your practice with your values, you can unlock unprecedented growth and cultivate a deeper sense of purpose. The discussion extends beyond theory, exploring how core values can practically shape every facet of a financial advisory practice. From nurturing client relationships to structuring the overall business model, they illustrate how a value-driven approach can revolutionize the way advisors operate and thrive in their field. True North: Financial Advisors' Path to Value-Driven Success with Guest Dr. Andy Garrett [Episode 271] Resources in today's episode: - Matt Jarvis: Website | LinkedIn - Andy Garrett: LinkedIn | Website - The Power of Masterminds with Guest Aaron Walker - What Works Wednesday with Aaron Walker

In this week's recap of The Perfect RIA podcast, Amber highlights key insights for financial advisors focusing on growth and success. Monday's episode features Matt and guest Aaron Palmer discussing impactful value-add strategies, including conducting unclaimed property searches during client meetings and using unique communication methods. Aaron also shares his personal journey to sobriety, sparking a discussion on industry challenges like addiction and work-life balance. Thursday's episode, led by Jamie, explores the transition from the growth stage to the freedom stage in an advisor's career. Key concepts include client selectivity, overcoming the "shopkeeper mentality," and implementing effective systems. This stage allows advisors to focus on high-value activities while trusting their team and processes. Resources in today's episode: - Episode Website - The Ripple Effect of Positive Change and Impactful Value Adds with Guest Aaron Palmer [Episode 270] - Will I Ever Experience Freedom as a Business Owner?

In this episode, Jamie Shilanski discusses the coveted "Freedom Stage" of a financial advisor's career—a pivotal phase achieved through strategic growth and measurable success. Jamie explores how top-performing advisors leverage their achievements to revolutionize their practices, focusing on three key areas: cultivating discerning client relationships, achieving work-life balance, and implementing robust systems for sustainable growth. The episode dives into critical mindset shifts and practical strategies that propel advisors from the daily grind to true professional freedom. Jamie addresses the common "shopkeeper mentality" that often holds advisors back, offering guidance on building and trusting a capable team to drive the practice forward, even in the advisor's absence. By mastering selective client relationships and harnessing the power of efficient processes, advisors can scale their businesses effectively. Will I Ever Experience Freedom as a Business Owner?

In this episode, Matthew Jarvis is joined by Aaron Palmer, a financial advisor whose journey intertwines professional success with personal growth. Aaron shares a deceptively simple yet powerful strategy for adding exceptional value to client relationships, demonstrating how uncomplicated approaches can dramatically enhance client satisfaction and loyalty. But Aaron's story goes beyond financial strategies. In a candid and inspiring segment, he opens up about his personal triumph over addiction, illustrating the profound impact that personal growth can have on a financial advisor's career trajectory. This raw and honest discussion serves as a testament to the importance of holistic development in the financial advisory field. Drawing from his experiences, Aaron advocates for a multifaceted approach to success. He encourages advisors to leverage proven success models, learning from and implementing strategies used by top-performing professionals. Moreover, Aaron emphasizes the critical role of strategic delegation, teaching advisors to identify and outsource tasks that may hinder growth, thereby allowing them to focus on high-value activities. The Ripple Effect of Positive Change and Impactful Value Adds with Guest Aaron Palmer [Episode 270] Resources in today's episode: - Matt Jarvis: Website | LinkedIn - Aaron Palmer: LinkedIn | Website - Many Are The Wonders - Ethan Hallmark - Driven by Douglas Brackmann - Who Not How by Dan Sullivan

In this recap, Amber’s highlighting this week’s focus on marketing and growth. On Monday, Matt and Micah challenged the notion that flashy websites and graphics are the key to success. Instead, they emphasized the importance of substance and authenticity in marketing efforts. Learn why committing to a well-thought-out strategy for at least a year can yield significant results. On Thursday, Jamie discussed that for advisors in the growth stage, it’s all about being intentional with getting more clients and on niche development. Find out how defining your target audience precisely can set you apart in a crowded market and attract ideal clients. Jamie also shared innovative approaches to referral generation, including how to engage with clients in ways that naturally lead to referrals and educating centers of influence about your services. Resources in today's episode: - Episode Website - Not Bringing on New Clients? It’s Because You’re Playing Office [Episode 269]- How to Grow Your Practice

In this conversation, Jamie Shilanski breaks down the advisor journey into three pivotal stages: growth, freedom, and enterprise, offering invaluable insights for advisors at every level. Jamie emphasizes that the foundation of a thriving practice lies in the growth stage, where effective communication and strategic marketing take center stage. Financial advisors looking to supercharge their client acquisition must laser-focus on defining a crystal-clear target audience, becoming the go-to expert in a specific niche, and crafting compelling marketing messages that resonate with potential clients. - How to Grow Your Practice Resources in today's episode: - Niche Slapped

In this episode, Micah and Matt are digging into the world of marketing for financial advisors. They reveal why flashy graphics and social media likes aren't enough to grow your practice – it's all about delivering real value and mastering the art of communication with prospects. They emphasize the importance of answering prospects' burning questions to build trust and credibility, and encourage advisors to explore diverse marketing channels, from social media and podcasts to impactful in-person events, while stressing the need to commit to chosen strategies for the long haul to see meaningful results. - Not Bringing on New Clients? It’s Because You’re Playing Office [Episode 269] Resources in today's episode: - Micah Shilanski: Website | LinkedIn - Matt Jarvis: Website | LinkedIn

In this recap episode of The Perfect RIA podcast, Amber Kuhn highlights key insights from this week. On Monday, Danny Lorfink, co-founder of Wealth.com, joined Matt to discuss how their estate planning tool can help advisors provide more value to clients. The platform allows advisors to maintain a "quarterback" position in estate planning discussions without crossing legal boundaries. Financial advisors are encouraged to view estate planning as an essential component of any comprehensive financial plan. On Thursday, Jamie emphasized the importance of the "authority principle" in building client trust. This approach can be particularly valuable when discussing complex topics like estate planning with clients and helps your clients feel more confident in working with you. Resources in today's episode: - Episode Website - Streamlining Estate Planning with Technology with Guest Danny Lohrfink [Episode 268] - The Power of Authority - Why We Follow Experts

Jamie Shilanski is exploring the critical intersection of professionalism and likability in the world of financial planning. With a spotlight on estate planning, she offers expert insights that every financial advisor should consider. The episode unpacks the powerful 'authority principle,' revealing how perceived authority and trust can make or break a financial advisor's relationship with clients.  But it's not just about numbers and legal jargon. Skilled financial advisors can address their clients' deepest uncertainties and provide emotional relief through comprehensive estate planning. Jamie's advice underscores the importance of empathy and understanding in delivering top-notch financial guidance. The Power of Authority - Why We Follow Experts

In this episode, Matthew Jarvis sits down with Danny Lohrfink, the innovative co-founder of Wealth.com, to explore how financial advisors can improve their practice through estate planning.  Matt and Danny dive into estate planning as a crucial yet often overlooked area where financial advisors can provide immense value to their clients. They discuss how Wealth.com's cutting-edge technology is simplifying the complex world of estate planning, making it more accessible and efficient for both advisors and clients. Throughout the conversation, you’ll hear inspiring accounts of financial advisors who have successfully integrated estate planning into their services, enhancing client relationships and boosting their bottom line. Streamlining Estate Planning with Technology with Guest Danny Lohrfink [Episode 268] Resources in today's episode: - Matt Jarvis: Website | LinkedIn - Danny Lohrfink: Website | LinkedIn  

In this week's insightful recap, Amber shares key takeaways. Monday's episode features Matt and Micah tackling an intriguing question: Are financial advisors overly focused on investments due to difficulties providing value in other areas? They challenge the traditional mindset, suggesting that true success lies not in beating the market, but in creating portfolios clients can confidently stick with long-term. Thursday's episode introduces Jamie's valuable "Rule of Two" concept for strengthening client relationships. This simple yet powerful rule suggests that when a client asks the same question twice, it's time to pick up the phone. Jamie explains why repeated inquiries often signal underlying concerns and how personal communication can demonstrate your value and boost client retention. Resources in today's episode: - Episode Website - All Investment Management is Playing Office [Episode 267] - Why Advisors Lose Clients

In this episode, Jamie Shilanski introduces the 'rule of two,' a valuable principle for financial advisors looking to enhance their client relationships. Jamie shares an intriguing anecdote about a fishing lodge, where strict management led to staff discontent. She cleverly ties this to the financial advisory world, illustrating how inflexibility can negatively impact client satisfaction.  The episode goes beyond simple dos and don'ts. Jamie dives into the importance of meaningful communication and challenges advisors to go beyond surface-level interactions, emphasizing that genuine connection comes from addressing the heart of clients' questions and worries. Why Advisors Lose Clients