In the 10th episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley talk about measuring customer satisfaction. It’s important to know how your fleet operation is performing for your customers – especially when something goes wrong -- so you can address the situation and make corrections. Listen as the trio discusses how using a net promoter score may benefit your fleet operation. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

In the ninth episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley discuss ways to retain your fleet employees. Between the national labor shortage and the ongoing technician and driver shortages, it’s crucial to hang onto your current employees. The trio provides examples of ways to retain your staff, from regular one-on-one meetings to increased training opportunities and positive onboarding processes.Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

In the eighth episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley talk about the importance of having an Intentional Culture and how you can implement it at your fleet operation (hint: it includes becoming the Chief Reminding Officer to hammer home your core values).Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

In the seventh episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley discuss the challenges fleet operations are facing as we move on from the COVID-19 outbreak. Some issues they tackle are labor shortages and employees wanting to keep working from home.Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

In the sixth episode of "The Fleet Success Show," former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss why it’s important for leaders to read in order to grow their skills. The duo discusses their favorite leadership books and how they’ve used these books at work and in their daily lives.If you want to learn more about the books mentioned in this episode, check them out here:The 5 Disfunctions of a TeamExtreme OwnershipHave feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

In the fifth episode of "The Fleet Success Show," former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success – Risk Management. The group defines what this means and why it's essential for your fleet operation to identify potential threats to your organization – and how you can try to control these risks. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

In the fourth  episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success - Resource Efficiency. The group defines what this mean and why it's crucial for fleet operations to be smart with how they are using their time and money. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

In the third episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the most crucial pillars of fleet success - Intentional Culture. They define what this means, why it's important to achieve at your fleet operation, what happens when you don't have it, and how to achieve it.If you want to learn more about the books  mentioned in this episode, check them out here:The AdvantageThe 5 Disfunctions of a TeamExtreme OwnershipStart With WhyHave feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!