On today's episode, we have Dr. Taher Dhoon and Dr. Daniel Briskie from the Colorado Surgical Institute. As instructors at CSI, they discuss what prevents people from learning advanced clinical procedures and what they recommend to overcome the hesitation. Dr. Dhoon shares a tip to ensure docs set themselves up for success following any clinical course and the incredible impact these advanced procedures have had on his patients. Dr. Briskie reviews the courses available at CSI, and he touches on his ideal implant and the ones he would avoid. Tune in to hear the incredible things happening at the Colorado Surgical Institute! EPISODE RESOURCES coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

On today's episode, Dr. Costes chat’s with Ashlee Hirschfeld, the GSD Queen herself! They review all the Dental Success Event’s coming up in the next few months. Events to keep an eye out for are Dr. Costes’s Masterclass in December, The 1-Hour Molar Root Canal by Dr. Aaron Nicholas, CSI Surgical Course, and VOD 2023 in January! We hope to see you there. EPISODE RESOURCES www.dentalsuccessevents.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Todays episode is a clip from a private Mastermind Event where Dr. Costes walked the members through an ideal practice exercise and how to reverse engineer the vision. Having the end in mind while constructing your goals is the best way to ensure that you stay on track. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Today's episode is part 2 of the “Building Your Economic Engine” lecture that Dr. Costes presented at the “Scaling from Clinician to CEO” summit in Denver, Co. The second half of the lecture is very tactical, with a deep dive into the onboarding protocol for associates, the importance of acing the patient experience, the power of nonverbal communication, effective clinical calibration amongst providers, and accountability agreements. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Today's episode is from a recent lecture Dr. Costes gave at the Polaris and DSI “Scaling from Clinician to CEO Summit” in Denver, Co. Dr. Costes discussed picking an associate candidate based on the Humble, Hungry, Smart framework. He reviews how to utilize the competency hierarchy to understand the physiological mindset of different learning stages of associates and team members. And why owner docs should consider mentoring associates not just clinically but also on the business side of ownership and the lasting impact it will have on them as individuals and the dental industry. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

On today's show, Dr. Eric Franom and Dr. Mark Costes discuss how Eric was able to exit his stressful practice ownership and use the funds from the sale to make uncommon investments that make him uncommon returns. Eric shares how he is able to invest in a variety of highly diverse deals, and what he focuses on in each deal to make sure that it leads to a successful return. EPISODE RESOURCES https://www.ericfrancom.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

There’s more to oral health and cavity prevention than just brushing and flossing. Today’s podcast guest talks to Dr. Mark Costes about fixing the problem at its source.  Dr. V. Kim Kutsch shares his expertise in dental caries and how to manage it as a whole person disease through a Caries Risk Management approach.  He also speaks on how his range of CariFree pH elevated products prevent cavities through remineralization. EPISODE RESOURCES https://carifree.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Today's guest is Brian Mills, the owner and founder of ROAM Commercial Realty. Brian and Mark discuss the ways to salvage practice acquisition deals if the landlord and leasing broker are not working on negotiations. They touch on the counter-intuitive tip to renew your lease as long as possible if you are looking to sell your practice and the red flags to look out for when you are starting negotiations. EPISODE RESOURCES https://www.roamcommercialrealty.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Today's episode is a lecture from the Scaling from Clinician to CEO Summit co-hosted by Polaris and DSI in Denver, Co, earlier this month. In this lecture, Dr. Costes talks about culture in multiple practice ownership, the obvious and hidden costs of employee turnover, leadership and accountability, and the importance of creating your company’s values and ethos. Tune in to hear how to take a leadership baseline and the objective way to gauge your practice culture. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

On today’s show, we are featuring Mark Johnson the founder of StudentLoansRX. Dr. Costes and Mark spoke about the two best student loan repayment options available under the Income-Driven Repayment Program; Ray As You Earn and Revised Pay As You Earn. Mark explains the Tax Bomb Strategy and why it’s not ideal for young dentists. They close the interview with a discussion about the recommended strategy of when and how to start thinking about retirement. EPISODE RESOURCES https://www.studentloansrx.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

On today’s show, we are featuring a repeat guest, Paul Edwards, with CEDR HR Solutions. Tune in to hear the entrepreneurial evolution of Paul and how he was able to build CEDR into a company with an outstanding reputation and very high integrity. You’ll hear why a plug-and-play handbook is not always in compliance, how guidance with small issues can save you problems down the road, and where to hear the most relatable HR stories and solutions; Paul's new podcast “What The Hell Just Happened.” EPISODE RESOURCES Paul's new podcast “What The Hell Just Happened.” https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Today’s episode is the second half of a lecture by Dr. Mark Costes from the recent Scaling from Clinician to CEO summit hosted by Polaris and DSI in Denver, Colorado. In this lecture, Dr. Costes discusses the power of knowing your baseline and how to utilize the AIPPE framework. He reviews how to gauge your current practice phase level and how that ties into your belt classification. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Today’s episode is the first half of a lecture presented by Dr. Mark Costes from the recent Scaling from Clinician to CEO summit hosted by Polaris and DSI in Denver, Colorado. In this lecture, Dr. Costes discusses his evolution from a team-based practice with no org chart to a systemized practice. He reviews the protocols and frameworks he implemented to improve efficiencies and remove himself as the bottleneck in the business. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

A virtual concept in conducting dental consultations is changing the game and streamlining front office workflow.  But it is not just teledentistry, as Joe Chickerillo would attest to.  Imagine automating responses to new leads through video funnels tied in with your marketing channels. Check this out if you want to maximize new patients, reduce barriers to entry and double your case acceptance average. EPISODE RESOURCES https://www.yourvirtualconsult.com https://www.wonderistagency.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Dr. Mark Costes joins Dr. Steven Wingfield and Dr. Aman Kaur in a panel moderated by Brian Colao at the recent Dental Whale Summit in Las Vegas.  They tackle DSO-specific issues on scaling group practices such as how it can be a revenue drain, top-line revenue vs. EBITDA as practice valuation metric, common group practice mistakes, and revenue cycle management, among others. EPISODE RESOURCES https://summit.dentalwhale.com/event/business-summit-2022/ https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

In the conclusion of this two-part episode, Dr. Mark Costes gets into a case study of how DSI elevated a Mastermind member to Black Belt level without having to produce more dentistry.  This, he achieved, by establishing financial baselines, setting ideal expense ratios, recapturing potential revenue, and correcting inefficiencies in the business. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

What does it take to have an elite practice?  Dr. Mark Costes breaks down the blueprint in terms of foundation, systemization, patient experience, patient acquisition, human resources, and overhead and cash flow control. In this two-part episode, he fills the business education void in dental school with a crash course on practice management on steroids. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

If you think workplace culture seems too subjective to measure, Dr. Mark Costes’ recent talk at the Dental Whale Summit belies that. Using core values as indicators of your culture’s strength, he zeroes in on how team members can embody these foundational principles.  He also touches on a win-win performance management system where everyone contributes to your overarching purpose. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

The shortage in the dental workforce is just one of the many challenges facing the industry today.  It is amid this labor crisis, exacerbated by the pandemic, that leadership all the more has to be demonstrated.  Speaking at the recent Dental Whale Summit in Las Vegas, Nevada, Dr. Mark Costes walks us through the essentials of effective people-centric leadership critical to employee retention. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Is ownership the appropriate natural progression after associateship?  Dr. Mark Costes knows this subject only too well, having worn both hats and having walked in both shoes.  Here he breaks down the pros and the cons of being an owner versus being an associate from all perspectives.  He also glosses on the financial impact of inefficiencies in dental practices and why taking on a business debt actually makes sound business sense. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Without lead measures, you won’t have targets that are predictive of future results.  These Wildly Important Goals or WIGs allow corrective action, says Dr. Mark Costes, from this Mastermind meeting.  He also cites the need for calm and constructive dialogues with employees that require correction while giving feedback on how to improve performance with a definitive plan in place. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Having uncomfortable conversations. Letting someone go.  Soliciting team feedback. Building a buy-in process. Co-authorship of systems and protocols.  These are just some of the difficult tasks that are incumbent upon a leader.  Dr. Mark Costes identifies the mandatories and explains how leadership is the glue that holds it all together.  EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Is your admin team bogged down by time-consuming tasks such as insurance verifications, insurance A/R and billing, claim submission and follow up, or insurance payment posting? With the workforce crisis upon us, your practice may be short staffed and may benefit from outsourcing to dental insurance experts. Today’s podcast guest, Amanda DeMoura, elucidates us on how a behind-the-scenes extension to your practice can work in your favor. EPISODE RESOURCES https://essentialdentalservices.com Facebook.com/essentialdentalservices linkedin.com/company/essential-dental-services https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

If the Bible has conquest, war, famine and death as the Four Horsemen of the Apocalypse, dental career dissatisfaction has its own version. In this episode culled from last year’s Dental Success Summit, Dr. Mark Costes cites chronic stress, isolation, hedonic adaptation and negativity bias as the Four Horsemen that make dentists one unhappy lot. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

A concierge service for your practice financing needs?  Why not?  Today, Jason Householder speaks of LenDR Group Consulting’s ability to connect the right lending partner with the specific needs of your practice. Much like a “match.com” for dentists and banks, they do all the high-level stress tests, application paperwork and analytical work to match your loan with the right financing option to suit your business goals. EPISODE RESOURCES https://www.lendrgroupconsulting.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

If your practice accepts credit cards then, chances are, you are being taken advantage of by your merchant payment processor.  Patrick MacLellan is willing to bet on it as he reveals in this episode all the pricing tricks, hidden fees, surcharges, unjustifiable mark ups and unethical pricing of merchant service providers.  Listen in to learn how to realize great savings and drive down this backend expense. EPISODE RESOURCES https://merchantcostconsulting.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Who are you getting in bed with? This is the question to ask yourself when vetting DSO suitors and private equity firms at the table making offers to acquire your dental practice. Brannon Moncrief gives pointblank tips on how to create a highly competitive environment to maximize your outcome from a sale.  He also sheds light on trends in the M&A dental space and other factors that influence practice valuations. EPISODE RESOURCES https://dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Picture a dental world where clinicians can confidently diagnose, where patients understand why treatment is needed, and where insurance claims are paid out efficiently. Today’s guest is leading that change to clinically precise, efficient and patient-centric dental care through artificial intelligence (AI).  Dr. Wardah Inam talks about Overjet’s leading AI technology with the only FDA-cleared software in the world that can quantify bone levels with periodontal disease and detect and outline tooth decay. EPISODE RESOURCES https://www.overjet.ai https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Be patient. Be kind. Be humble. Be respectful. Be selfless. Forgive. Be honest. And be accountable. In the conclusion of this two-part episode, Dr. Jason Tanoory walks us through the eight principles of agape love that every servant leader should develop and choose to demonstrate. Sounds like a tall order? Not when you commit to serving the needs of your team to build influence over time and harvest their loyalty and engagement. EPISODE RESOURCES https://fingerlakesdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

People quit their bosses, not their jobs. So says Dr. Jason Tanoory in his recent eye-opening Mastermind talk on Servant Leadership.  Do you lead with power, or do you lead with authority and influence?  Learn the value of relationships to develop a sustainable, healthy organization and why you should grow your people to become the best version of themselves. EPISODE RESOURCES https://fingerlakesdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

If your production is already at capacity, should you aspire for more growth?  What, exactly, does growth mean to you?  This all comes down to how you define success, says Dr. Addison Killeen, in Part 2 of this episode dubbed “Decision Matrix.”  Here, he analyzes the growth strategies and options available to you when you’ve already maxed out. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Are you at the crossroads of where to take your dental practice growth?  Not sure which direction to take?  If you are faced with questions like whether you should buy a new building, sell your practice or expand your services, a framework for decision-making would be most helpful. In this first of a two-part episode, Dr. Addison Killeen shares his matrix on how to make business decisions methodically, carefully, and with great deliberation. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

A paradigm shift is imminent in the dental-practice transaction landscape.  Thanks to the likes of Maria Melone, there is now a disruptive approach to sell-side advisory services that solely works for the interest of the seller to maximize valuation and deal terms.  Don’t want to be at the mercy of buying DSOs and private equity firms? Hear all about the creative M&A models where doctors retain majority business ownership. EPISODE RESOURCES https://www.dentaldealmate.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Rachel Wall returns in Part 2 of this 2-part episode where she speaks on her coaching programs elevating hygiene services and systems to drive profits to the bottom line. Perrin DesPortes echoes Rachel’s thoughts on hygiene as one of the biggest areas of untapped potential while Dr. Mark Costes echoes the vital role hygienists play in establishing the oral systemic link for patients. EPISODE RESOURCES PROFITABLE HYGIENE https://www.inspiredhygiene.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Healthier patients. An empowered, engaged hygiene department.  A profitable practice.  Could these three, together, be at all possible?  Yes, says Rachel Wall, CEO and Founder of Inspired Hygiene, as she speaks with Dr. Mark Costes and Perrin DesPortes on how dental practices can achieve this triple win. Listen to Part 1 of this two-part episode and be enlightened with her insights on the current state and the dynamics happening in the hygiene world. EPISODE RESOURCES PROFITABLE HYGIENE https://www.inspiredhygiene.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Today, Dr. Mark Costes guests on the Dentist Freedom Blueprint podcast hosted by Dr. David Phelps.  In this content-packed episode, he reveals with unabashed honesty the obstacles and hurdles he overcame to reap the wins he enjoys today. He shares his recipe for success while giving caution on the headwinds faced by the industry.  At the same time, he defines the opportunities presented by dentistry and why he still considers it to be the best profession ever. EPISODE RESOURCES https://doctorphelps.com https://dentistfreedomblueprint.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Dr. Paul Goodman is a dentist, multiple-practice owner, speaker, and influencer in the dental community. In the conclusion of this two-part episode, he speaks to Dr. Mark Costes in his capacity as a transitions broker and buyer coach, giving the lowdown on dental brokerage, the purchase and sale of a practice and other transition pitfalls to watch out for.  He also sheds light on brokers’ dual representation and why it should be avoided. EPISODE RESOURCES https://dentalnachos.com https://www.dentistjobconnect.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Are DSOs bankrolling dental schools? Do dental graduates obtain the education and qualification needed to pay back the steep cost of their student debts?  Dr. Mark Costes interviews Dr. Paul Goodman aka “Dr. Nacho,” Founder of Dental Nachos and Dentist Job Connect, in this two-part episode. They also address one of the biggest problems facing practice owners – finding and hiring associates and hygienists.  EPISODE RESOURCES https://dentalnachos.com https://www.dentistjobconnect.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Speaking on the Dental Marketing Theory Podcast hosted by Gary Bird, Dr. Mark Costes guests on the show to retrace his dental journey. He shares the challenges that made him develop a huge respect for the profession and pursue it to combine his clinical and entrepreneurial savvy. He also looks back at how he pioneered dental assisting schools and the origins of the Dental Success organizations aimed at helping dentists achieve their full potential. EPISODE RESOURCES https://thegarybird.com https://smcnational.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Today’s podcast guests present a virtual consultation platform that digitally automates workflows to increase your case acceptance.  Laura Maly and Michael Anderson chat with Dr. Mark Costes about Your Virtual Consult, a disruptive technology that will save you chair time and lower patients’ entry barriers by providing an all-new degree of convenience for communication. EPISODE RESOURCES https://www.yourvirtualconsult.com https://www.wonderistagency.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

A structure for conducting effective dental meetings.  Regular departmental assessments.  Advanced data tracking and analysis.  These are just some of the topics taken up by Dr. Mark Costes today from the recent Dental Success Summit aimed at turning non-producers in your team into producers.  These frameworks will get your team members to buy into the pursuit of the practice’s overall goals. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

How do you jumpstart systemization? Dr. Mark Costes lets us in on some Mastermind best practices from the Dental Success Summit this year.  From End-of-Day Protocols to Time Journal Exercises, he breaks down how these systemization processes eliminate unnecessary low value tasks and prioritizes high value activities. He also tackles team authorship of the Operations Manual and the way to have an efficient organizational chart. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Part 2 of Dr. Ben Kacos’ talk from the recently held Mastermind meeting delves on how to calibrate systems and processes for your dental hygienist.  He also tackles the importance of having Periodontal Protocols, daily metrics, and monthly goals for this to become a revenue-producing department affecting the bottom line and positively impacting the profitability of the practice. EPISODE RESOURCES https://shreveportsdentist.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Fresh from the Mastermind meeting in San Antonio, Texas over the weekend is Part 1 of this talk from Blackbelt Coach, Dr. Ben Kacos. He focuses on optimizing the dental hygienist department and how to make it not just profitable but become a caring patient health advocate. He likewise stresses the importance of leadership, extreme ownership and coaching with love for growing the production of the hygienist. EPISODE RESOURCES https://shreveportsdentist.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Let’s be clear about our intentions.  In this episode, Dr. Mark Costes asks some tough questions on life priorities, circles of influence and areas for improving performance. Culled from the recent Mastermind meeting in San Antonio, Texas, he queries the choices we make, the battles we fight and the habits we form based on these life choices.  He also explains the physiological basis for the routines and habits we develop. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

Part 2 of this excerpt from DSN’s Lady Leaders Webinar Series led by Ashlee Hirschfeld goes into the essential next steps of training billing and insurance personnel.  Dr. Summer Kassmel and her team disclose what should be expected beyond the 60-day onboarding and training.  These include insurance reverification, coding knowledge, dental terminology and creating claims. They also give tips on when to outsource this department and what mistakes to avoid during training. EPISODE RESOURCES https://www.castlepeakdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

From the Lady Leaders Webinar Series of the Dental Success Network comes this episode on Training for the Billing and Insurance Department.  DSN COO Ashlee Hirschfeld interviews Dr. Summer Kassmel, Debbie Dodson, and Allison Puppe on how to transform non-dental-industry rookies into billing and insurance rockstars.  In Part 1 we tackle how to find, hire, and train non-industry talent, the basics of dental insurance terminology, resources for training, and new hire red flags. EPISODE RESOURCES https://www.castlepeakdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes

This power packed podcast takes on a Ted Talk format from when Dr. Mark Costes spoke at the recent “Super Dentist Boostcamp” held in Philadelphia.  Here he takes us on his dental practice journey that was not without setbacks as he credits much of his success to the mistakes he made from early private practice ownership.  Listen to his learning experiences and how these not only changed his life and career trajectory but also led to true fulfillment. EPISODE RESOURCES https://dentalnachos.com https://www.dentistjobconnect.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast Visit the Dentalpreneur Podcast website Write a Review on iTunes