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Mark Costes
The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let's face it. Dentistry can be a frustrating and isolating profession... but you don't have to be an island anymore.
It's possible to become more profitable, less stressed and more fulfilled in your career and it's our mission is to help you get there.
For a whole host of free practice building tips and resources, visit our website at TrueDentalSuccess.com
2121: Empowering Critical Thinkers Pt. 2
On today’s episode, we continue our conversation with HR Huntsman, diving deeper into the nuances of leadership and organizational development. HR shares actionable strategies for identifying emerging leaders, fostering critical thinking, and creating a culture of problem-solvers at every level. They explore the crucial distinction between delegation, abdication, and empowerment, and the importance of developing leaders before elevating them to managerial roles. HR emphasizes patience, self-assessment, and the power of discovered truth in coaching, while sharing insights on how to avoid common pitfalls when transitioning producers into leadership positions. This episode is a masterclass in scaling organizations through effective leadership! EPISODE RESOURCES www.yourleadersedge.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
31:5021/11/2024
2120: Empowering Critical Thinkers Pt. 1
On today’s episode, we sit down with HR Huntsman, founder of Leaders Edge, for an inspiring and deeply personal conversation about overcoming adversity and building impactful leaders. HR shares his remarkable journey from a challenging childhood to becoming a global changemaker, leveraging his passion for leadership to scale businesses and empower teams. They discuss the fundamentals of leadership, from vulnerability and authenticity to accountability and curiosity, and how to align personal aspirations with organizational goals. If you’re looking to enhance your leadership skills or integrate them into your organization, this is a must-listen packed with actionable insights. EPISODE RESOURCES www.yourleadersedge.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
31:1620/11/2024
2119: Exceeding Expectations Pt. 2
On today’s episode, Dr. Matt Slivka continues his insightful conversation on exceeding expectations by focusing on intentional team culture. He reveals the power of a well-defined culture book to align team members with the practice’s mission, vision, and values. Dr. Slivka also shares strategies to foster personal and professional growth, strengthen team bonds through meaningful activities, and design impactful incentives that build camaraderie without entitlement. Discover how thoughtful planning and purposeful leadership can create a thriving, dedicated team. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
32:3919/11/2024
2118: Exceeding Expectations Pt. 1
On today’s episode, Dr. Matt Slivka dives into the transformative power of cultivating a team culture rooted in care, connection, and positivity. He shares strategies to exceed patient expectations, from celebrating their life milestones to engaging in impactful community initiatives like CPR courses and charity events. Dr. Slivka also emphasizes the importance of empowering team members by giving them responsibilities that foster ownership, enhance patient relationships, and deepen their connection to the practice’s mission. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
37:1718/11/2024
2117: Building Your Legacy Pt. 2
On today’s episode, Dr. Mark Costes wraps up his powerful keynote from the Neodent Symposium in San Diego. Speaking to a lively crowd of a thousand dental professionals, he dives into essential strategies for productive team meetings and defines how to set and achieve a primary objective with full team alignment. He explains the difference between lead and lag measures to improve practice performance and discusses understanding your P&L to set target allocations per category. Mark also weighs the pros and cons of managing your own dental lab versus outsourcing. If you haven’t heard part one, be sure to listen to that first for the full experience. Enjoy this valuable conclusion, and stay tuned for more insights! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
25:4915/11/2024
2116: Building Your Legacy Pt. 1
On today’s episode, Dr. Mark Costes delivers part one of his impactful keynote presentation from the Neodent Symposium in San Diego, where he spoke to a crowd of over a thousand dental professionals. In this insightful talk, he dives into key strategies for leadership and systemization that lead to more profitable surgical practices. Mark explores how setting clear goals begins with establishing a baseline, explains why default rates rise with multiple practice loans, and shares his thoughts on the troubling prevalence of suicide in the dental field. He also introduces DSI frameworks for achieving true success and discusses the most effective approaches to systemizing dental practices. Tune in to gain valuable tips and wisdom, and be sure to join us tomorrow for part two and the conclusion of this compelling live session! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
25:2114/11/2024
2115: How Much is Your Practice Worth?
On today’s episode, we’re joined by Greg Auerbach, a seasoned expert in dental practice transitions and valuations with Henry Schein Dental Practice Transitions. Greg shares his extensive insights on what it takes to maximize the value of a dental practice, whether you're considering a sale to another doctor or aiming for an institutional buyer. With nearly 20 years in the field, Greg covers key aspects of evaluating practice worth, common valuation methods, and understanding the role of EBITDA and QoV in securing the best outcomes. They discuss trends in early practice sales by younger dentists, navigating high overhead challenges, and the crucial impact of location on market desirability. Greg also offers practical tips on optimizing your practice’s profitability by tightening up expenses and increasing revenue, plus how to handle ‘extra’ expenses in your books like family member salaries or personal vehicle costs that can affect your practice valuation. If you’re planning a future sale, Greg’s advice can help you set up your practice now for a successful, lucrative transition. Determine the true value of your practice based on location, equipment, patient base & more. Get your complimentary copy of the Henry Schein Dental Practice Transitions guide to practice valuation. EPISODE RESOURCES http://www.HenryScheinDPT.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
47:0313/11/2024
2114: Adding Associates with Less Stress Pt. 2
On today’s episode, Dr. Jason Tanoory and Dr. Summer Kassmel dive into advanced strategies for bringing associates on board with less stress and more success. They discuss the unique value of in-person working interviews that go beyond clinical skill, helping assess candidates' emotional intelligence, communication, and fit with the team. The conversation moves into crafting associate offers with transparency and alignment on benefits, pay structures, and expectations to set a strong foundation. They also highlight the importance of a structured onboarding process, complete with clear engagement plans from day one, as well as the power of ongoing mentorship, regular check-ins, and open communication to foster long-term growth and retention. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
33:5812/11/2024
2113: Adding Associates with Less Stress Pt. 1
On today's episode, Dr. Jason Tanoory and Dr. Summer Kassmel share insights on making the process of bringing on new associates as smooth and stress-free as possible. They discuss the importance of setting a clear vision and end goal before hiring, explaining how this clarity can significantly ease the onboarding process. The conversation highlights the essential role of managing expectations, particularly regarding the time and leadership commitment necessary to mentor associates effectively. Dr. Tanoory and Dr. Kassmel also dive into the importance of aligning metrics, systems, and culture to foster a successful partnership and reduce potential conflicts. Lastly, they stress the need to set transparent non-clinical expectations from the outset, ensuring new associates understand the full scope of their roles beyond clinical duties. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
49:4011/11/2024
2112: The Art & Science of Anticipation Pt. 2
On today’s episode, Dr. Taher Dhoon returns to continue his discussion on “The Art & Science of Anticipation.” He dives into practical strategies for visualization and mental rehearsal to improve performance under stress. Dr. Dhoon emphasizes the value of checklists, mentorship, and strong leadership to uphold consistency and quality in procedures. He also highlights the power of gratitude, both public and private, to reinforce team morale and commitment. The episode rounds out with insights on the importance of debriefing, reflecting with assistants, and adapting to technological advancements while maintaining leadership. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
31:5008/11/2024
2111: The Art & Science of Anticipation Pt. 1
On today’s episode, Dr. Taher Dhoon dives deep into "The Art & Science of Anticipation," discussing how effective leaders can foresee challenges before they arise. He shares his insights on staying calm under pressure, handling emergencies, and maintaining a composed, supportive presence in high-stakes situations. Dr. Dhoon breaks down stress management into physiological, emotional, and mental levels, promoting the importance of reflection and decompression after intense moments. He also underscores the value of continuous learning, understanding team dynamics, and cultivating gratitude to foster growth. Tune in for powerful strategies to elevate your leadership game! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
35:2807/11/2024
2110: The Productivity Accelerator Pt. 3
On today’s episode, from the October Mastermind in Frisco, TX, Dr. Mark Costes continues his presentation, "The Productivity Accelerator.” He delves into strategies for overcoming resistance and mastering the art of deep work. He highlights the value of maintaining uninterrupted time blocks, especially for creators and producers, to boost productivity and focus. Mark also discusses the importance of balancing different roles and managing transitions between being a creator, a producer, and other responsibilities. Additionally, he underscores the need for setting clear, structured production goals and implementing efficient scheduling to optimize workflow and productivity. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
27:0906/11/2024
2109: The Power of Storytelling
On today’s episode, Mark sits down with Cameron Pivach, founder of Vessel Marketing, to explore the power of storytelling and social media in building authentic dental brands. Cameron shares her journey from performing as a Disney character to leading a marketing agency that helps small businesses, especially dental practices, amplify their stories online. She discusses strategies for creating engaging social media content, humanizing the patient experience, and driving community engagement. With insights into overcoming the challenges of organic growth and maintaining relevance in local markets, this conversation offers practical tips for practices ready to elevate their digital presence. Tune in to discover how embracing authenticity and storytelling can transform your patient relationships and grow your brand. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
37:3105/11/2024
2108: Embracing the Hero’s Journey
On today’s episode, from the October Mastermind in Frisco, TX, Dr. Mark Costes opens Day 2 of the mastermind in Frisco, TX, with an empowering discussion on the Four Futures—mind, meaning, muscle, and money—highlighting their pivotal role in personal and professional growth. He stresses the impact of accountability groups in reaching personal goals and maintaining drive, whether in physical, financial, or relational aspects. Dr. Costes delves into the Hero’s Journey, reframing setbacks as integral to one's growth and success narrative, and underscores the value of the "Gap and Gain" mindset, which focuses on past achievements instead of perpetually shifting future targets. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
25:0204/11/2024
2107: The Productivity Accelerator Pt. 2
On today’s episode of a three-part series from the October Mastermind in Frisco, TX, Dr. Mark Costes continues with Part 2 of "The Productivity Accelerator" presentation from Frisco, TX. He delves into the concept of Occam's Razor, emphasizing the power of simplifying complex problems. Dr. Costes explains the pitfalls of overcomplicating simple issues and underscores the importance of systematically assessing and refining practice operations. He highlights how systemization and structured frameworks contribute to operational consistency, and shares insights on how environment and momentum play critical roles in maximizing productivity. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
26:4501/11/2024
2106: Mastering Partnerships & Leadership in Dentistry Pt. 2
On today’s first episode of a two-part series, we continue our conversation with Bob Spiel, founder of Dentist Partner Pros, discussing strategies for building successful partnerships and resolving conflicts in dental practices. Bob provides actionable advice on selecting the right partners, fostering strong communication, and setting clear expectations to ensure long-term success. He also shares his unique hiring approach that boasts an 85% associate dentist retention rate, along with practical insights for managing the current HR challenges facing the dental industry. With a focus on leadership, culture, and creating meaningful partnerships with hygienists, Bob emphasizes the importance of developing teams that align with practice goals. Listeners will gain valuable tools to strengthen relationships, improve team dynamics, and navigate hiring obstacles in today's dental landscape. EPISODE RESOURCES https://dentistpartnerpros.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
34:2031/10/2024
2105: Mastering Partnerships & Leadership in Dentistry Pt. 1
On today’s first episode of a two-part series, we welcome Bob Spiel, founder of Dentist Partner Pros and Spiel Consulting, to discuss leadership, teamwork, and efficiency in dental practices. With over 25 years of business experience, including as a hospital CEO, Bob shares how he transitioned from healthcare to dentistry, offering insights into the unique challenges dental professionals face. Mark and Bob dive into the mental health challenges of the profession, highlighting how stress can build from running a business and managing patient expectations. They explore strategies to avoid the “sandlot dentistry” trap, emphasize the importance of leadership and culture, and discuss the benefits of offsite meetings for practice alignment. Tune in to discover practical tips on building a resilient dental practice, fostering teamwork, and achieving more with less stress. EPISODE RESOURCES https://dentistpartnerpros.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
31:2530/10/2024
2104: Rhino Finance Pt. 2
On today’s second episode of a two-part series from the October Mastermind in Frisco, TX, Dr. Bill Keith dives into strategies for boosting production per appointment, including offering fluoride treatments, diagnosing periodontal disease, and pursuing comprehensive cosmetic cases. He emphasizes the importance of tracking and managing appointments effectively. Dr. Keith also highlights key KPIs for various teams, such as diagnosis rates, treatment acceptance percentages, and hygiene metrics. Additionally, he discusses the importance of following industry trends and managing patient expectations to ensure long-term success. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
21:1529/10/2024
2103: Rhino Finance Pt. 1
On today’s first episode of a two-part series from the October Mastermind in Frisco, TX, Dr. Bill Keith presents Rhino Finance at the recent mastermind event. He explores the essential role of KPIs in tracking both past and future performance, addressing how these metrics can feel overwhelming but remain crucial for success. Dr. Keith reflects on his personal journey into dentistry, initially resisting his father’s career path while pursuing ventures in finance, business management, and property rentals. He stresses the importance of tracking phone call data and appointment patterns, offering insights into balancing production metrics with forecasting. Dr. Keith highlights how monitoring production numbers helps predict growth needs, such as adding more rooms or hiring associates. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
20:4228/10/2024
2102: The Productivity Accelerator Pt. 1
On today’s first episode of a three-part series from the October Mastermind in Frisco, TX, Dr. Mark Costes dives into the challenges of balancing hustle culture and knowing when to transition out of it. He explores the difficulty many leaders face when shifting their focus from day-to-day tasks to strategic leadership and planning. Mark also addresses the dangers of burnout and reactivity, offering insights on setting non-negotiables and recognizing the different seasons of life and business. Tune in for practical tips to manage time effectively and maintain momentum without sacrificing well-being. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
25:3325/10/2024
2101: Behind the Scenes of Growth and Impact
On today’s episode, Mark catches up with Ashlee Hirschfeld, COO of the Dental Success Network (DSN). They discuss exciting developments, including DSN’s upcoming transition to the Work Vivo platform, making member interactions more seamless and engaging. Ashlee also provides updates on Smile Outreach International’s latest mission trips and plans for a permanent clinic in Mexico. Mark & Ashlee reflect on personal growth, gratitude, and the power of connection—both within their professional network and in global outreach. Tune in for insights, laughter, and some exciting announcements for DSN members and beyond! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
35:2524/10/2024
2100: Cracking the Staffing Code
On today’s episode, we sit down with Holli Perez, co-founder, CMO, and lead recruiter of Direct Dental. With extensive experience as a regional manager for DSOs, Holli shares her journey from outside sales to building a nationwide staffing platform tailored to dental practices. They explore how Direct Dental connects practices with qualified professionals, the evolving challenges in dental staffing post-2020, and the importance of onboarding, retention, and workplace culture. Holli offers insights into generational workplace dynamics and strategies for recruiting in competitive markets. Tune in to learn actionable tips for maintaining a well-staffed, thriving practice. EPISODE RESOURCES Direct Dental Blog https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
48:0923/10/2024
2099: Navigating Dental School Pt. 2
On today’s two-part episode, we continue with JD Folz, who takes the opportunity to ask Mark some insightful questions about his long-term vision and current projects, including his work with a DSO and Smile Outreach International. Mark shares his thoughts on the importance of having a clear direction, leveraging opportunities, and balancing personal and professional fulfillment. The discussion also touches on the sacrifices required for success, the challenges of over-committing, and the evolution of Mark’s career and business philosophy. Tune in for an engaging and reflective conversation about the next chapter in Mark’s journey. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
30:4522/10/2024
2098: Navigating Dental School Pt. 1
On today’s two-part episode, we have JD Folz, a third-year dental student from Ohio State University, where he is also a finance graduate. JD shares his journey into dentistry, his experiences in dental school, and his passion for cosmetic dentistry. He discusses the importance of balancing academics with hands-on clinical experience, building leadership within a dental practice, and creating a scalable business. JD also touches on the value of mentorship, community, and learning from established dental professionals, providing insightful advice for fellow students and aspiring dentists. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
34:3621/10/2024
2097: Team Bonuses
On today’s episode of the "Lady Leader" series within the Dental Success Network, Ashlee Hirschfeld, Dr. Addison Killeen, Dr. Summer Kassmel, and Jake Conway dive into the complexities of team bonuses and incentive systems. They explore the pros and cons of various structures, emphasizing that there’s no one-size-fits-all solution. The conversation covers key considerations such as metrics, culture alignment, team-wide vs. individual bonuses, and the importance of avoiding unintended consequences like entitlement or silos. They also discuss alternative approaches—like tiered pay systems and personalized incentives—that foster motivation and retain top talent. If you’ve ever struggled with implementing a bonus system or want ideas on how to align incentives with your team’s values, this episode offers practical advice, real-life examples, and the wisdom of experienced practice owners. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
01:07:1018/10/2024
2096: Finding Fulfillment in Dentistry Pt. 2
On today’s two-part episode, we continue our conversation with Dr. Jaren Argyle, founder of The Elevated Dentist. Dr. Argyle dives deeper into the challenges perfectionism poses for dentists and shares actionable steps to overcome this mindset, such as embracing "B+ work" and focusing on continuous growth rather than perfection. They also discuss the importance of living in the "gain" rather than the "gap," a concept from Dan Sullivan's work, which encourages dentists to reflect on their progress rather than constantly chasing an unattainable ideal. Dr. Argyle emphasizes self-awareness, defining personal and professional goals, and using coaching to help dentists achieve fulfillment in their practices and lives. EPISODE RESOURCES www.TheElevatedDentist.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
28:3817/10/2024
2095: Finding Fulfillment in Dentistry Pt. 1
On today’s two-part episode, we have Dr. Jaren Argyle, founder of The Elevated Dentist and a seasoned dental practice owner with over 20 years of experience. Dr. Argyle shares his journey from medical school aspirations to a successful dental career, his approach to building a fulfilling practice, and how he balances work with personal interests. He highlights the importance of understanding emotional intelligence, creating systems that support personal well-being, and coaching dentists to find happiness and fulfillment in their professional lives. Dr. Argyle's unique insights into the dental profession offer valuable advice for achieving success both in and out of the practice. EPISODE RESOURCES www.TheElevatedDentist.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
32:3516/10/2024
2094: Surgical Precision
On today’s episode, we welcome back Dr. Taher Dhoon, co-founder of the Colorado Surgical Institute and a DSI Black Belt coach. They discuss the growth and evolution of the Colorado Surgical Institute, which recently hosted its largest course to date with over 100 attendees. Dr. Dhoon shares insights into the unique procedural focus of the course, from full-arch implants to IV sedation, and the facility’s expansion to accommodate its growing community. The conversation dives into leadership, handling surgical complications, and the importance of maintaining composure in high-stress situations. Dr. Dhoon also highlights the upcoming full-arch course in November, offering advanced training for doctors seeking to improve their efficiency and surgical outcomes. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
31:3915/10/2024
2093: Debunking Bad Advice
On today’s episode, we sit down with Dr. Summer Kassmel, DSI coach and entrepreneur, to discuss bad or irrelevant advice often received in dentistry. They share their personal experiences of receiving and giving advice, highlighting the importance of flexibility and evolution in dental practice management. Dr. Kassmel emphasizes how advice, such as striving for perfection or increasing new patient numbers, can sometimes be detrimental if taken too literally. Instead, they focus on balancing efficiency with creativity, and the importance of retaining patients and building a positive culture rather than simply expanding for growth's sake. This insightful conversation sheds light on how the nuances of leadership and patient care often outweigh one-size-fits-all advice. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
42:0214/10/2024
2092: Building High-Performance Teams
On today’s episode, we have Dr. Heather-Dawn Lawson-Myers, a transformational speaker, coach, and member of the John C. Maxwell Leadership Team. With over 36 years of experience in dentistry, Dr. Lawson-Myers shares her journey from private practice in Jamaica to becoming a leadership coach for dental teams. She discusses the importance of emotional intelligence, team dynamics, and aligning strengths to foster high-performance dental practices. Dr. Lawson-Myers also dives into her online training programs for dental assistants, emphasizing the need for adaptability and continual growth in today’s evolving dental landscape. Tune in for an inspiring conversation about leadership, personal development, and creating cohesive, efficient dental teams. EPISODE RESOURCES trainyourdentalassistant.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
44:0411/10/2024
2091: Inside Secrets to Building Your Dental Practice
On today’s episode, Mark interviews Tommy Morales, the founder and CEO of 2SIXL Dental Builders. With over 30 years of construction experience, Tommy has completed more than 1,000 dental-specific projects, giving him unmatched expertise in the field. They discuss the unique challenges of dental practice construction, including the importance of vetting contractors, managing project timelines, and reducing costs through value engineering. Tommy also shares insights on how to avoid common construction pitfalls and offers advice on managing dental practice builds efficiently. EPISODE RESOURCES www.2sixLDentalBuilders.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
44:0710/10/2024
2090: Accountability, Training, & Leadership
On today’s episode, we have Brenda McNulty, owner of DSO FACTS, who shares her journey from dental assisting in the military to becoming a leader in business-side consulting for dental practices. Brenda discusses the evolution of her role into a fractional training officer, helping dental teams implement systems and hold themselves accountable to drive productivity and profitability. She highlights key challenges dental practices face, including revenue cycle management, team buy-in, and schedule management, while emphasizing the importance of training, accountability, and leadership in overcoming these obstacles. EPISODE RESOURCES www.dsofacts.net https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
53:3809/10/2024
2089: How to Survive (and Thrive) Through a Recession
On today’s episode, Dr. Ben Kacos, Dr. Addison Killeen, and Ryan Gross discuss strategies for navigating economic uncertainty in dental practices. Drawing on lessons from the 2007-2009 Great Recession, they explore trends such as the shift towards emergency-based visits and the decline in high-value cases. The conversation covers maximizing hygiene department efficiency, maintaining marketing efforts during downturns to capture market share, and expanding in-house services like IV sedation and socket grafting to increase production. This insightful discussion provides practical strategies for surviving and thriving during a recession. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
59:4608/10/2024
2088: Empowering Dental Teams with In-Office Coaching Insights
On today’s episode, we are joined by Sydney Robinson, Executive Director of the Dental Success Network and Founder of the Front Office Academy coaching. They dive into the unique advantages of in-office dental coaching versus virtual coaching, discussing how being on-site helps uncover real-time challenges and solutions. Sydney shares insights on empowering dental teams, addressing leadership gaps, and creating clear roles and expectations within the practice. Tune in to hear key strategies for improving communication, team efficiency, and overall practice growth from one of the top experts in the field. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
41:3707/10/2024
2087: Career Defining Moments Pt. 2
On today’s two-part episode, we continue our interview with Dr. Dennis Hartlieb, diving deeper into the challenges of managing patient expectations in cosmetic dentistry. Dr. Hartlieb shares stories about working with patients, including adolescents with missing or malformed teeth, and the rewarding impact of transforming their confidence. He also discusses the complexities of working with demanding aesthetics patients and the importance of clear communication and customized care. The conversation shifts to the balance between clinical practice and teaching, as Dr. Hartlieb reflects on his mentorship role and the challenges of transitioning out of full-time clinical dentistry while continuing to educate and inspire the next generation. Tune in for valuable tips on handling patient expectations and navigating the balance between clinical work and teaching. EPISODE RESOURCES https://www.dothandson.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
28:3904/10/2024
2086: Career Defining Moments Pt. 1
On today’s two-part episode, we have Dr. Dennis Hartlieb, a leading cosmetic dentist with over 30 years of experience based in Glenview, Illinois. Dr. Hartlieb is the founder of Dental Online Training (DOT) and an accredited member of the American Academy of Cosmetic Dentistry. Throughout the conversation, they discuss Dr. Hartlieb’s extensive experience in aesthetic dentistry, his passion for teaching, and the mentorship program at Marquette University, where Dr. Hartlieb guides D1, D2, and D3 dental students. He also shares pivotal moments in his career, including his journey into direct bonding techniques and the valuable influence of mentors. Tune in to gain insights into the importance of mentorship, hands-on learning, and how mastering clinical skills shaped Dr. Hartlieb’s practice and teaching philosophy. EPISODE RESOURCES https://www.dothandson.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
33:2503/10/2024
2085: Behind the Lens
On today’s episode, we have Steve Hollingsworth, founder of Enlightning Media, the media mastermind behind Dental Success Institute’s podcast and events. Steve shares his journey from producing skateboarding videos in a rural town to managing a global media production company. The conversation dives into their travel adventures for Smile Outreach International, highlights of working together, and Steve’s recent exciting experience attending a movie premiere in Hollywood. Tune in for fascinating stories from behind the scenes of DSI’s content creation and Steve's media career. EPISODE RESOURCES https://enlightningmedia.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
33:5402/10/2024
2084: Breaking Burnout: Strategies for High Achievers Pt. 2
On today’s episode, we continue our conversation with Julieanne O'Connor, diving deeper into strategies for managing burnout and maintaining personal well-being. Julieanne discusses the importance of being present, implementing tactical strategies to prevent overwhelm, and using pattern interruption to break unhealthy habits. They also touch on high achiever syndrome and how to honor personal preferences in relaxation while balancing relationships. Julieanne shares insights from her coaching experience and talks about her upcoming book, Healing Happiness, as well as her new podcast, Elevate Dentistry. Tune in for actionable tips on creating lasting change and overcoming burnout in the demanding world of dentistry. EPISODE RESOURCES https://influentialdentists.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
30:2501/10/2024
2083: Breaking Burnout: Strategies for High Achievers Pt. 1
On today’s episode, we have Julieanne O'Connor, a high-performance coach who works with dentists and CEOs to help them achieve success without burnout. Julieanne shares her insights on leadership, confidence-building, and strategic growth, specifically tailored for high-achieving professionals in the dental industry. With a background in media and a history of working with top performers, Julieanne discusses the importance of leveraging influence while maintaining balance. Tune in as they explore the challenges of modern leadership, the power of mindset, and the necessity of self-care for long-term success. This is part one of a two-part series! EPISODE RESOURCES https://influentialdentists.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
27:3730/09/2024
2082: Leadership Mastery
On today’s episode, we have Eric Morin, founder of Tower Leadership, who brings over a decade of experience in helping dental practice owners grow in wealth and leadership. Eric shares his insights into the rapidly changing dental industry and the importance of building strong leadership and financial foundations for scalable success. They discuss the challenges of premature scaling, emphasizing the need for practices to solidify their operational infrastructure before expanding. Eric highlights the importance of creating predictability in business models and ensuring that leadership development is a key component for long-term growth. Both Mark and Eric reflect on their own experiences, discussing how leadership, team development, and operational efficiency are essential for sustained success in a dental practice. EPISODE RESOURCES https://towerleadership.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
51:0427/09/2024
2081: Inside Global Dental Missions
On today’s episode, we have Laura Kolar, the executive director of Smile Outreach International (SOI). They discuss their recent dental mission trip to Fiji, highlighting the transformative work done through Smile Outreach. Laura shares her experience coordinating these trips, including her role in managing volunteers and ensuring smooth operations. Together, they reflect on the challenges faced, such as high patient volume and severe dental cases, and the rewarding impact of providing care in underserved areas. They also discuss plans for expanding SOI's reach, including the vision of establishing permanent dental clinics in locations like Mexico. Laura and Mark talk about the emotional impact of these missions and the perspective it brings to everyday life. EPISODE RESOURCES https://smileoutreachinternational.org/#volunteer https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
48:0726/09/2024
2080: Turning Income into Wealth
On today’s episode, we have Derek Van Ness, founder of Big Life Financial. Derick shares insights on how his company helps small business owners, especially dentists, reduce taxes and build long-term wealth. He explains key strategies for sustainable financial growth, emphasizing tax optimization and wealth-building outside the dental practice. Derick also touches on common pitfalls business owners face and the importance of strategic planning to maximize financial outcomes while minimizing tax liabilities. EPISODE RESOURCES https://biglifefinancial.com/mark https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
43:4225/09/2024
2079: Overcoming Challenges in Dentistry Pt. 2
On today’s second part of this engaging two-part episode, we continue our in-depth conversation with Dr. Paul Goodman, also known as Dr. Nacho. The discussion dives into some of the most pressing issues facing the dental profession today, starting with the ever-increasing cost of dental education and the staggering student loan debt that new graduates face. Dr. Goodman candidly shares his perspective, acknowledging that if he were faced with the current financial realities of dental school—potentially graduating with over $550,000 in debt—he might not choose to pursue dentistry again, unless he were specializing in a field with immediate high earning potential. The conversation also touches on the emotional and financial burden of student debt, emphasizing the importance of thoroughly understanding the financial implications and having a solid plan to manage the debt post-graduation. EPISODE RESOURCES https://www.dothandson.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
46:4224/09/2024
2078: Overcoming Challenges in Dentistry Pt. 1
On today’s first part of a two-part episode, we have Dr. Paul Goodman, widely known as Dr. Nacho, for a lively and insightful conversation. Dr. Goodman is the founder of a vibrant online dental community and has been making significant strides in the dental world through his unique approach to education and mentorship. The episode kicks off with a lighthearted chat about their mutual love for good food and coffee, with Dr. Goodman reminiscing about past culinary adventures in Philadelphia. As the conversation progresses, Dr. Goodman shares details about his recent event, the Super Dentist Boost Camp, where he gathered dental professionals to focus on the core aspects of practice ownership, leadership, and efficiency. Dr. Goodman highlights the invaluable contribution of DSI coach Dr. Aaron Nicholas, who gave an impactful presentation on improving clinical efficiency—an area often overlooked in traditional dental training but crucial for success in practice. The two doctors delve into the challenges faced by new dentists, particularly the pressure to perform quickly and effectively in a real-world setting, and the importance of building a strong dental "core" that goes beyond clinical skills. Dr. Goodman also discusses his passion for supporting dental students and new dentists, emphasizing the importance of real-world education and mentorship in helping them navigate the often unpredictable world of dentistry. The episode is packed with practical advice, humorous anecdotes, and a genuine passion for improving the dental profession, making it a must-listen for anyone in the field. EPISODE RESOURCES https://www.dothandson.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
51:4523/09/2024
2077: Leadership & Giving Back
On today’s episode, Greg Essenmacher interviews Dr. Mark Costes. Greg dives deep into Mark's podcasting journey, leadership insights, and the philosophy behind his success in dental practice management and personal development. They also explore Mark’s passion project, Smile Outreach International, which provides much-needed dental care in underserved regions worldwide. This conversation highlights the importance of passion, alignment, and a giving mindset in achieving success and personal fulfillment. EPISODE RESOURCES https://www.dentalconsult4u.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
44:5620/09/2024
2076: A Deep Dive into Leadership & Team Accountability Pt. 2
On today’s two-part episode, we continue our conversation with Dr. Jason Tanoory, diving deeper into leadership principles and effective dental practice management. Dr. Tanoory emphasizes the importance of clarity in a leader’s vision, the value of peer-to-peer accountability, and the need for emotional control in leadership. He shares practical insights from his recent eight-week course on servant leadership, discussing how to implement principles like patience and peer accountability within a dental team. Dr. Tanoory also highlights the significance of maintaining personal relationships and the balance between work and life. For more leadership resources, he invites listeners to explore the Dental Lighthouse podcast and website. EPISODE RESOURCES https://fingerlakesdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
34:4219/09/2024
2075: A Deep Dive into Leadership & Team Accountability Pt. 1
On today’s two-part episode, Mark sits down with Dr. Jason Tanoory, a DSI Black Belt coach, to discuss the evolution of his dental practice ownership and leadership style. Dr. Tanoory shares his insights on transitioning away from micromanagement, fostering servant leadership, and building teams that thrive in his absence. Drawing from his experience running multiple businesses and serving on mission trips, Dr. Tanoory emphasizes the importance of growing individuals within the organization through patience, kindness, and humility. They also explore the balance between maintaining clinical excellence and addressing the non-clinical challenges that come with practice management. EPISODE RESOURCES https://fingerlakesdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
36:2318/09/2024
2074: Lessons in Leadership
On today’s episode, Mark is joined by Dr. Summer Kassmel, and they reflect on the Lady Leaders webinars Dr. Kassmel has been part of, covering crucial topics like team bonuses, hiring practices, accountability, and maximizing CEO time. Summer shares insights from her coaching calls, highlighting the relevance of these discussions for dental professionals, and teases upcoming content for the remainder of the year. EPISODE RESOURCES https://www.castlepeakdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
48:1217/09/2024
2073: Implant Success & Treatment Planning
On today’s Surgical Saturdays episode of the Dentalpreneur podcast, Mark hosts Dr. Taher Dhoon and Dr. Dan Briskie from the Colorado Surgical Institute. The episode dives deep into surgical dental case preparation, including how to review X-rays and CT scans for effective treatment planning. Dr. Dhoon and Dr. Briskie share practical insights on patient consultations, medical history reviews, and the critical role of bone quality and vitamin D in implant success. They also explore philosophical approaches to surgery, encouraging early career dentists to gain confidence and build their skills. The episode is filled with actionable advice for anyone looking to enhance their surgical practice. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
40:4316/09/2024
2072: The Forever Associate Pt. 2
On today’s two-part episode, Mark Dr. Soraya Safi continue their conversation, delving into the pros and cons of dental practice ownership versus remaining an associate. Mark discusses the financial benefits of owning a practice, including tax advantages and building equity, while also acknowledging the challenges that come with ownership. Dr. Safi shares her insights on navigating a high-tax environment as an associate and discusses her long-term career goals, including balancing work and personal life. They also explore advice for dental students, the importance of relationships in the workplace, and Dr. Safi’s journey in building her social media presence to support other dental professionals. The episode wraps up with a look at Dr. Safi’s new coaching program and future plans. EPISODE RESOURCES https://www.drsaficoaching.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
35:4613/09/2024