David Hetherington is the Vice President of Global Business Development at Books International, a leading provider of US and International book manufacturing, print and digital distribution services for the book publishing industry. With over 40 years of experience in the book publishing industry, David has served as a Board Member for the Book Industry Study Group, Book Manufacturers Institute, and PubWest, along with the Pace University Graduate School of Publishing. As a publishing veteran, David joins the BookSmarts Podcast to discuss how to establish practices that ensure your business is more resilient in times of crisis. We discuss how publishers should address common risks, how to prepare for those risks in advance, lessons learned from the pandemic as well as other known book publisher challenges, and the importance of building relationships in the industry to better prepare for potential crises. David will be speaking at the Association of Catholic Publishers event in April and will also have an upcoming BISG webinar about managing through the next crisis. To contact David, email [email protected].

Jason Brockwell is the President of National Book Network, one of the largest independent book distributors in the United States. With titles in nearly every bookstore category, NBN has helped a broad variety of publishers with their distribution needs since its founding in 1986. Before becoming an executive at the company, Jason was a national account manager calling on several large customers including Amazon and Barnes & Noble for NBN and also worked as a field sales rep in the the Southeast and Mid-Atlantic regions. This episode of the BookSmarts Podcast was recorded live at the 2024 Publishing Innovation Forum. Jason Brockwell attended the conference to lead a discussion on "Distribution in the Digital Age: Supply Chains, Marketing, Sustainability, and More". We appreciate Jason allowing us to record this session and replay it for you on our podcast! Jason discusses how National Book Network helps publishers, how COVID has (still) affected the distribution industry, successful digital strategies for distributors, sustainability concerns, and more! National Book Network is an independent and full-service sales, marketing and distribution company serving book publishers from around the world. Click here to learn more!

Michael Johnson is the Vice President of Content at Benetech. In this role, he works directly with publishers, conversion houses, technology platforms, retailers, and educational institutions to help them understand and implement processes that allow for fully accessible content to get from authors all the way through to the end reader. He also has a long-time relationship to publishing standards having sat on several ISO, NISO, BISG, and MARC standards committees throughout his career and currently sits on the Board of Directors for DAISY. With almost 40 years of experience in the technology, publishing, and distribution markets, Michael joins us on the BookSmarts Podcast to discuss the services that Benetech offers to create accessible ebooks, such as Bookshare, and provides advice on how to make books GCA (Global Certified Accessible) certified.Visit the following links to learn more: Benetech: benetech.org  Bookshare: bookshare.org  Born Accessible: bornaccessible.org

Kristina Radke is the Vice President of Business Growth and Engagement at NetGalley, a service that helps publishers and authors promote digital review copies and audiobooks to book advocates and industry professionals, including reviewers, booksellers, librarians, educators, media/journalists, and other book trade professionals. With over 15 years of experience in book marketing, publicity, and client relationships, Kristina joins us on the BookSmarts Podcast to discuss NetGalley's expansion into the audiobook market, along with trends and strategies for publishers to be aware of when uploading audiobooks to NetGalley. Kristina will be providing training for NetGalley users and publishers at the Publishing Innovation Forum, September 24-26, in Nashville, TN! This conference is open to the entire publishing community and will focus on the many changes our industry has faced, and how to prepare and adapt for the future. Follow Kristina Radke on LinkedIn! Visit NetGalley.com for more information on their service.

Beat Barblan is the General Manager of Bowker, the official ISBN agency for the United States and Australia. As a senior level publishing technology and international standards executive, Beat joins us on the BookSmarts Podcast to discuss Bowker's evolving role in the publishing industry and their efforts to support authors and publishers, as well as the important of metadata in book discoverability. To learn more about Bowker or to get in touch with Beat, visit myidentifiers.com.

Tom Richardson has been the Bibliographic Manager for BookNet Canada since 2008 and currently serves on the BISG Metadata Committee. As BookNet Canada’s ONIX subject specialist, Tom joins the BookSmarts Podcast to discuss ONIX best practices in detail, as well as some of the issues seen with how sales rights and market data is being delivered from a Canadian perspective.BookNet Canada is a non-profit organization comparable to BISG or BIC that develops technology, standards, and education to serve the Canadian book industry. They also represent the ONIX/Thema National Group for Canada and are heavily involved in the industry standards for ONIX.Learn more about BookNet Canada at www.booknetcanada.ca. If you’re interested in learning more of Tom’s perspective regarding ONIX best practices and standards, subscribe to their eNews and visit the BookNet Canada blog.

According to a report released by the American Library Association, Gen Z and Millennials are visiting public libraries at higher rates than previous generations, and also prefer print books over other formats. Dr. Kathi Inman Berens and Dr. Rachel Noorda from Portland State University authored this annual survey to capture how these younger generations read and discover books. They joined the BookSmarts Podcast to discuss their findings in detail and talk about what some of the results mean for book publishers.  The survey is titled: Gen Z and Millennials: How They Use Public Libraries and Identify Through Media Use. Results from the survey include (but are not limited to):  How Gen Z and millennials prefer to discover books (i.e. recommendations from friends/talent/influencers, streaming media adaptations from books, etc.) Percentage of Gen Z and millennials that identify as readers, gamers, fans, and writers.  How book advertising impacts Gen Z and millennials Challenges that libraries and publishers face when it comes to these generations Recommendations on how to reach and connect with Gen Z and millennial Dr. Kathi Inman Berens is a U.S. Fulbright Scholar of digital culture, former Annenberg Innovation Lab Fellow, prize-winning author, and Associate Professor of Book Publishing and Digital Humanities at Portland State University. Dr. Rachel Noorda is Director

Miriam Warren is a Director at The Fisher Company, which provides international mergers and acquisition services for print and digital publishing media and technology sectors. Her eleven years in academic publishing give her a comprehensive knowledge of a publisher’s specific needs, from acquisition and peer review process through print and ebook production. Miriam also served as President of the Board of Directors for PubWest for nearly six years. She joins the Booksmarts Podcast to discuss the process of The Fisher’s Company’s mergers and acquisitions and gives advice to publishers thinking about selling their company or acquiring an additional one. Learn more about The Fisher Company at www.thefishercompany.com. Email them today for a free consultation! 

Victoria Sutherland is the Founder and Publisher of Foreword Magazine, Inc., and Director of Children’s Books USA. She joins the BookSmarts Podcast to discuss how Foreword Magazine can help smaller, independent publishers with their marketing endeavors. The mission of Foreword Magazine, Inc. is to help booksellers and librarians discover great books from indie presses through an artistic magazine dedicated to book reviewing. Victoria has spent many years of her career focusing on independent publishers and small press authors, and currently serves as Treasurer of the Independent Book Publishers Association. She discusses marketing trends that she’s discovered throughout her career as well as the process and positive outcomes of their book reviews. Learn more about Foreword Magazine at forewordreviews.com, as well as their LinkedIn, Facebook, and Twitter accounts.

Klaus Krogh is the President, CEO, and co-founder of 2K/Denmark, a graphic design, typesetting, and type design company that earlier this year launched the Sustainable Typesetting brand of services. He joins the BookSmarts Podcast to discuss the importance of Sustainable Typesetting for publishers and the complicated process of creating bibles. Klaus also serves as the President of the Society of Bible Craftsmanship, in partnership with the Museum of the Bible, a global network of publishers, producers, and suppliers who aim to nurture and highlight excellence in Bible craftsmanship. If you have questions or comments on what was discussed, you can reach Klaus at [email protected].

Mary Carlomagno is a publishing veteran with experience on all sides of the business including marketing positions at Barnes & Noble and Random House. She is a nationally recognized organizing expert and author whose books have appeared on the Oprah Winfrey Program, The Today Show, and CBS News. Currently, she is the Director of Sales and Business Development for Bowker bringing their wealth of services to the traditional publisher market. She joins us on the BookSmarts Podcast to discuss how publishers can expand the visibility of their titles.Follow Mary Carlomagno on LinkedIn to learn more about her work.

Laura Brady is an inclusive publishing expert whose priority is always to put users first. She has more than 25 years of publishing experience creating and converting eBooks, training publishers on accessible workflows, and consulting for service organizations about how to publish inclusively while worrying about everyone’s reading experience. Currently, she serves on the board of the Accessible Books Consortium, is a lecturer at Toronto Metropolitan University, and is the Accessibility Training Manager at eBOUND Canada. Laura joins the BookSmarts Podcast to discuss what accessibility in book publishing means and how to effectively practice inclusivity so readers of all kinds of abilities and disabilities can easily access and enjoy your content. Follow Laura Brady on Twitter @LauraB7 or visit her website at www.laurabrady.ca.

Michele Cobb is the Executive Director of Audio Publishers Association and PubWest, publisher of AudioFile Magazine and MMB media, and a partner at Forte Business Consulting. Needless to say, she is a very busy woman and joins us at the BookSmarts Podcast to discuss what it’s like juggling so many hats at once. The Coronavirus pandemic threw a wrench in many areas of the publishing industry. Michele shares how significantly the pandemic impacted how her associations handle publishing conferences and award ceremonies. Michele also discusses the transition from online back to in-person conferences as well as the judging process for her many awards, including PubWest’s Book Design Awards, the APA’s Audio Awards and The Ambies, run by the Podcast Academy. Follow Michele Cobb on Twitter @mleecobb or visit her business website at www.fortebc.com. To learn more about the book associations mentioned, visit www.pubwest.org, www.audiopub.org, and www.podcastacademy.com.

Thad McIlroy, an electronic publishing analyst and author who writes about publishing technology at his site, The Future of Publishing, joins me to talk about publishing startups.  Thad has been working for many years on a database that provides interesting details on these companies, and the list has now been published by Publishers Weekly. Thad describes how he got started with the list, and how he defines what a startup is for the purposes of the list. The list includes key information about each startup, including a mission statement or description about what the startup does, and a description of how successful they have been. The list provides publicly available details on investments into these companies, as well as information about whether they have exited via acquisition, merger, etc. The list now includes about 1300 startups, around 10% of which have exited, and at least 37% have shut down. There a many vulnerabilities a new startup encounters, but one of the biggest is being "a solution in search of a problem." Thad says that the real metric for success is being able to innovate and having a clear definition of the problem the company is offering a solution for. Market research and solid marketing is key to the success of any startup endeavor. We also talked about trends in the startups that have started in the last few years, the lack of innovation in startups focused on helping publishers, and the potential opportunities available to publishers who are looking to innovate. Thad's article at Publishers Weekly provides a great overview of the startup database, and a link to the list itself.

In this final episode of 2022, we are joined by David Marlin, President of MetaComet Systems. David has been working in the publishing industry for the last 24 years, and is an expert in royalty automation. We discuss his background and how he got into publishing, the recent move to paying author royalties through electronic payment services, and more. David shared how MetaComet has recently become SOC 2 Type 2 certified, and we discussed the process they had to go through to get that level of security certification. We also talked about how some publishers are moving toward outsourcing their royalty management and how MetaComet is responding to that change.

Ebook piracy is a constant struggle for some publishers, especially when their books are used in academic settings. In many cases, this can be due to the availability of the content, not an inability or lack of desire to pay for it. In this episode of the BookSmarts podcast, Joshua talks with Emma Watson, the Account Manager at Perlego, a UK-based book subscription service, about how subscription models can help alleviate piracy issues.  The two talk about how solid SEO can help redirect readers who are looking for free content to subscriptions that legally provide what they need, the fears that publishers have when considering subscription services, and how data provided by subscription services can help you understand your readers better.  You can learn more about Perlego at Perlego.com and on their Instagram @Perlegobooks.

This episode features a conversation with Angela Bole, the current CEO of the Independent Book Publishers Association, about the role of independent publishing and the work of IBPA in that community. Angela's background is deeply rooted in publishing. She worked in a bookstore in college, then went on to complete the New York University graduate program in Book Publishing. After that she worked for the Book Industry Study Group before taking on her current role as CEO of IBPA 9 years ago. IBPA's mission is "to lead and serve independent publishers through advocacy, education, and tools for success," and the association serves that mission by developing and advocating for professional publishing standards, educating independent publishers about the publishing industry via webinars and their awesome Publishing University conference , and providing access to discounts on tools and resources. You can find out more about IBPA at ibpa-online.org.

In this episode, Charles Watkinson, the Director of University of Michigan Press and the Associate University Librarian for Publishing at University of Michigan Library, joins us to discuss Open Access ebooks and their role in the publishing community. Open Access ebooks are essentially freely available ebooks, usually for scholarly monographs, that are released under a license that allows reuse (most commonly a Creative Commons license). University of Michigan Press has experimented with Open Access since the 1990's, but developed their current program starting in the mid-2000's. Their goal, under their Fund to Mission program, is to get their monograph program to almost 100% open access by 2024. Joshua and Charles talk in this interview about release schedules and approaches for Open Access ebooks, licensing models, hybrid chapter-only models, and more. Charles also shares some of the specific approaches UM Press is taking, including combining their open access titles with their catalog subscription program. You can learn more about University of Michigan Press' Open Access program, and see the list of books, at press.umich.edu. Also, the Directory of Open Access Books (doabooks.org) has more information about Open Access, a toolkit for authors, and more.

Kevin Franco is a Product Manager at Firebrand Technologies with a background in digital marketing, entrepreneurship, and direct-to-consumer ebook sales. He is leading the development of some new technologies at Firebrand, and has been doing a lot of thinking about book marketing strategies that can help increase book sales. We talked about the book marketing funnel from discovery through conversion, with an emphasis on strategies you can use to increase your Book Exposure Optimization (BEO) and Conversion Rate Optimization (CRO). These strategies include metadata changes and enhancements, advertising campaigns, and data analytics, but the specific strategies you implement will impact different parts of the funnel. We also talked about the Firebrand Group Community Conference, the year's premier conference for publishing professionals, which will include informative and targeted sessions on marketing, sales, data, and workflows from industry experts. If you are interested in learning more about the conference, please visit firebrandtech.com/conference.

In this episode we are joined by Pete Larson. Pete is the President and CEO of Bethany Press (https://www.bethanypress.com/), a printer based in Bloomington, Minnesota. He has been in the printing side of the publishing business for over 25 years, and has some interesting thoughts to share with us about the current supply chain issues that we are experiencing as an industry. Pete looks back at changes that have been happening to book printing since the early 2000's, and traces some of the issues we are seeing now to overall trends and changes in printing processes and paper stock needs over the intervening years. The current issues we are seeing with paper availability is not only due to the supply chain disruptions from pandemic shutdowns, it is also due to how the industry was changing before the pandemic and where the trends in print book sales were heading. This episode gives an interesting look behind the book printing curtain, and includes some thoughts about sustainability and recycled paper stock, as well.

This episode features a recording of a panel discussion I led with Mary McAveney, Chief Marketing Officer at Open Road Integrated Media, at the BISG 2022 Annual Meeting. The discussion, titled "Future Proofing Your Workflow," aimed to cover some open questions about the process of becoming more prepared for the future of publishing, whatever that might look like: Where do we start? How do we know what the future might look like? And will this ever end? My main takeaway from the conversation, and what I hope you also are able to glean from it as you listen, is that being adaptable and being able to engage with change, whenever and however it happens, is more important than seeking out change specifically. I do highly recommend that you listen to the rest of the sessions from the BISG, especially the keynote by Michael Pietsch, CEO of Hachette Book Group. BISG has graciously uploaded all of the recordings of the sessions to a playlist on their YouTube page here: https://www.youtube.com/watch?v=x2tH-dwEMHs&list=PL_yl6l18-hIsm6tdy-xivx_JTgGIT5H2x You might also be interested in listening to my previous interview of Mary McAveney in episode 14 of the BookSmarts Podcast, where we discussed book discovery: https://booksmartspodcast.com/2021/09/29/episode-14-mary-mcaveney-on-book-discovery/

Cory Verner is the CEO of ONE Audiobooks, a publisher of audiobooks and a turnkey audio services provider. Cory has been working in the audiobooks industry for over 20 years, and has seen the changes in technology, the changes in focus, and the growth in sales as the format has taken off in 6-7 years. Cory and I talk about some of the reasons for that growth, the demographics of listeners, and some specific differences between the Inspirational Books market that he is closely connected to compared to the general audiobooks market. We also talk about how the audiobooks industry has changed over time, including technology changes that have driven much of the recent growth, and we discuss the risks publishers take on when they create their own audiobook program.  You can learn more about ONE Audiobooks at oneaudiobooks.com (corporate site) and oneaudiobooks.app (customer engagement tools).

In this episode we are joined by Mark Herschberg, publisher at Cognosco Media, author of The Career Toolkit, Essential Skills for Success That No One Taught You, and the developer of a new app that is attempting to promote a new take on reader interaction with book content. I was a bit skeptical of Mark's approach from the offset, having seen so many ebook apps and new ideas about digital engagement flame out over the years. However, Mark and I had a great conversation about how the relevant content in a book might be more or less than the actual page count, how so many new technologies are just like sticking a fake horse head on the front of an automobile, and more. Mark shared some of the ideas behind his app, most notably the notifications feature that can help readers recall key points from books they have read. If you're interested in learning more, you can check out Mark's publishing company, Cognosco Media (https://www.cognoscomedia.com) and take a look at both his book and the related app (https://www.thecareertoolkitbook.com). Music by Timmoor from Pixabay #metadata #publishing

This week's guest is George Slowik, Jr., the Chairman and Owner of PWxyz LLC, the parent company of Publishers Weekly, who joins us to discuss the magazine's history, the digital archive, and more. Publishers Weekly was launched in 1872 as a bibliographic source for all publishers to list forthcoming titles. Over its 150 year history, the magazine has continued to provide news and features about the publishing industry, and has even expanded to provide over 9,000 new book reviews every year. George gives a brief overview of the magazine's history, discusses the development of the digital archive, the special anniversary edition to be released in April, and his thoughts about the future of publishing. You can learn more about Publishers Weekly and sign up for their free email newsletters, at their website, https://www.publishersweekly.com/.

In this episode I am joined by Thad McIlroy, an electronic publishing analyst and author based in San Francisco. Thad writes in-depth articles on publishing topics for his own website, The Future of Publishing, as well as for Publishers Weekly. We started off the conversation talking about the need to understand metadata from a strategic perspective, not just from a clerical or practical perspective, even as far up the food chain as the publisher or CEO. With that strategic understanding in place, the next step for any publishing company is to experiment with your metadata and find what works for your books. Every company is different, and every list is different, so it is important to put in the time and effort to see what will be most effective for you. Thad also provided his thoughts on the value of addressing metadata on backlist titles, choosing BISAC subject codes, creating keywords, and the differences between discoverability, findability, and conversion. I highly recommend you check out Thad's website, The Future of Publishing, and read his article, "We Need to Talk About the Backlist".

In the first episode of 2022, Todd Sattersten, Publisher at Bard Press, discusses his research on The Magic Number: the number of units a title has to sell in the first year in order to go on to be a greater success. This conversation was inspired by Todd's insightful blog post from April 2021 on this topic, which I highly recommend you read. Todd's research into self-help and business books shows that if a title does not sell 10,000 copies in the first year after publication, there is only 11% chance that that title will ever sell more than 10,000 copies. However, if a title does sell 10,000 copies, it has a 40%-50% probability of selling enough copies to move into the next lifetime sales target of 25,000. This research sheds some light on a particularly important topic that publishers should be aware of, and Todd and I were able to dig into some of the strategies that he uses at Bard Press to ensure that every title gets the support it needs in the first year, and beyond. You can follow Todd's thoughts on publishing at the Bard Press Blog, and on LinkedIn.

In our last episode for 2021, we are joined by Scott Miller, Former CMO and EVP of Business Development at the FranklinCovey Company, and now their senior advisor on thought leadership and publishing strategy. In addition to running the publishing program at FranklinCovey, Scott is a best-selling author in his own right, as well as the host of the "On Leadership" podcast (https://resources.franklincovey.com/on-leadership-with-scott-miller), which has between 6 and 7 million listeners every week. Scott talks with me about the publishing process at FranklinCovey, including how authors are chosen, how book topics are refined, and the general development schedule for new titles. He discusses the company's focus on social media platforms, and some of the strategies they engage when launching a new title. The topic of backlist sales comes up (it seems to be a pretty common topic on the podcast!), and Scott discusses how aggressive his team is about selling subrights, continuing the marketing of other titles, and connecting to businesses for B2B sales. Scott's latest book, Master Mentors: 30 Transformative Insights from Our Greatest Minds (https://www.franklincovey.com/master-mentors/), is a great read, with engaging thoughts and insights condensed from interviews with some of his podcast guests. I was able to listen to the audiobook over the last few weeks, and found the content to be quite inspiring. Please take a look! The Magic Number: https://bardpress.com/the-magic-number/ [The first episode in January will actually be an interview of Todd Sattersten on this topic!]

In this episode, Robin Whitten, editor & founder of AudioFile Magazine, joins us to discuss audiobook listener demographics and performance quality. Audiobook sales have grown significantly in a short amount of time. With that growth, we have also seen an increase in the number of available audiobooks and a revolution in audiobook production. Robin expounds on some of the major advances in the audiobook world, how the demographics of audiobook listeners are changing, and the genres that are the most popular. She also talks about how important the sound design and narration are to the success of an audiobook, and explains how AudioFile Magazine does its reviews. Be sure to Check out part two of the NetGalley Listener Survey, which focuses on audiobook reviewers and their listening habits: http://insights.netgalley.com/2021-netgalley-member-survey-part-ii/ Getting started (from the APA): https://www.audiopub.org/industry/getting-started AudioFile Magazine: audiofilemagazine.com Audiobook Break Podcast: https://audiofilemagazine.com/audiobook-break/ Behind the Mic Podcast: https://audiofilemagazine.com/podcast/

Fran Toolan, CEO of Firebrand Technologies, joins me to continue the conversation about cybersecurity in the publishing industry. Fran pulls back the covers a bit on this topic, revealing that Firebrand has had four security incidents in the last two years, including two ransomware attacks. And Firebrand is not alone; there have been a number of other breaches in the industry, too, so Fran is not the only executive losing sleep over this issue. We discuss phishing attacks, environment and server checks, the NIST framework, monitoring, two factor authentication, and more, and offer some advice for individual publishers, for publishing services companies, and for the industry as a whole about how we can work together to address this problem. If you missed the first episode on this topic, please listen to Episode 16, where I interviewed Nick Espinosa from Security Fanatics. If you have not filled out the listener survey, please do that at https://booksmartspodcast.com/survey. Also, be sure to tell your colleagues about this podcast!

The month of October is Cybersecurity Awareness Month, and this week's podcast features Nick Espinosa, an expert in cybersecurity and network infrastructure. Nick has consulted with clients ranging from small businesses up to the fortune 500 level for decades, and he's the Chief Security Fanatic at Security Fanatics, a cybersecurity and cyber warfare firm that's dedicated to designing custom cyber defense strategies for medium to large enterprise corporations. Nick is also a TEDx speaker, a regular columnist for Forbes, an award winning co-author of the best selling book Easy Prey, and he's also the host of The Deep Dive, a nationally syndicated radio show. Nick and Joshua talk about cybersecurity in the publishing industry, including the value of doing an assessment of your threat tolerance, the threat of ransomware to publishers, two-factor authentication, and other related topics. Nick gives his recommendations to publishers for securing their data, talking with their team about security, and more. Follow Nick online at: LinkedIn: https://www.linkedin.com/in/nickespinosa/ Twitter: https://twitter.com/nickaesp YouTube: https://www.youtube.com/nickespinosa The Deep Dive: https://soundcloud.com/nickaesp/sets/the-deep-dive-radio-show

There are some changes happening around keywords and reviews at Amazon, so we take a few minutes this week to talk about them. Amazon recently changed their keyword requirements again. It is unclear how broad this change is, and whether it will even stay in place, but Amazon started restricting the Keywords field to 350 characters a few weeks ago for some titles at some publishers. Because this is such a new change, I recommend publishers who send ONIX to Amazon take a look at recently updated titles and make sure the changes they sent were not suppressed.  Amazon has also recently changed how it handles review quotes and endorsements, again at least for some publishers. Their system now apparently only shows the last quote or endorsement provided in the ONIX record, instead of showing all of them. This is problematic for many reasons, but it mainly means that ONIX files sent to Amazon now have to have these elements combined into one field, instead of in separate fields.  Hopefully we will see some more consistency on these issues, and better compliance with the ONIX standard, in the future, but as always I recommend every publisher check their titles on Amazon and watch out for issues. If you don't have a title performance monitoring tool in place, you should really take a look at Eloquence on Alert. It makes watching for changes on your titles much easier, and provides a unique mechanism that can help you quickly review your Amazon (and other) product pages. Take a look at https://www.eloquenceonalert.com/

Mary McAveney, Chief Marketing Officer at Open Road Integrated Media joins us this week on the BookSmarts Podcast. Mary has extensive expertise in marketing, strategy, and branding in the publishing industry, and now helps the Open Road team tackle marketing and discovery with data-driven tactics and a comprehensive understanding of direct-to-consumer marketing. In this episode, Mary and Joshua discuss the opportunities and challenges around book discovery. As sales have moved online, publishers have increasingly become more responsible for their own book discovery, and that can be a real challenge for publishers who have not tackled book discovery before. While the focus is often on the big titles that will make a splash, it is the debut authors and lesser-known titles that can suffer the most from discovery problems. As publishers take on that challenge, there are many opportunities available to them, but in essence book discovery comes down to building solid SEO on your website and creating and cultivating connections with your consumers. Mary shares some wonderful insights and suggestions to help publishers build their discovery platforms and cultivate those connections to increase visibility of their titles. BookNet Canada study: Aged like a fine wine: What's the ideal age for a backlist title?

Alessandra Torre, CEO of Authors A.I. and BingeBooks and a NY Times bestselling Psychological Thriller and Romance author, joins Joshua to talk about various strategies independent authors utilize when marketing and selling their books, and how publishers can take advantage of these strategies. Alessandra's suggestions cover a wide range of topics. Being flexible in pricing, testing new prices periodically, and setting affordable ebook prices can be a great way to see what price the market will bear for specific products. Cover reveals can be a great opportunity to get the word out about a new title, and sometimes the author can be a herald for that reveal event. Authors can also be helpful in getting upcoming books into the hands of blogger, influencers, and reviewers (for example, by using the widgets available in NetGalley). Also, an update to a backlist title's cover image has the potential to give older titles new life and keep them relevant to readers for many years to come. While some publishers have a dedicated team working on their backlist, no single publisher is able to completely manage every title. ------------------ Are you lacking access to the full picture when it comes to monitoring your titles? Are you feeling defeated, knowing that you are missing things, not catching the issues that impact your sales and can make or break your success? I understand how frustrating it can be to lack crucial information at the moment you need it the most. That’s why Firebrand, the most trusted name in publishing data, created Eloquence on Alert, the most powerful title performance monitoring tool available. Gain unique insights about your titles, take more control over what happens on retail sites with timely warnings and alerts about issues and opportunities you would otherwise miss, and the gain peace of mind that only comes from having a solid solution behind you. Schedule a demo today, or visit the Eloquence on Alert website to learn more.

In this episode, Michael Cader, Founder of Publisher's Lunch and PublishersMarketplace.com, joins me to talk about some of the challenges and opportunities publishers are encountering. Publishers are doing great right now, with record sales and profit margins, and larger year-over-year growth than anyone could have expected. Meanwhile, the people who work in publishing, including booksellers, authors, and many others, are feeling stressed and are not necessarily seeing the personal benefits that come from this extraordinary growth. Michael talks about what he sees as a reset: a reassessment of what publishing does and how it does it, and an opportunity to address some longstanding limitations that the industry as a whole has been unable or unwilling to address, from diversity to the locations of publishing offices, to the types of content being published. I would love to learn more about this podcast's audience, and make sure that I'm creating content that you like and talking about topics that you want to hear. So, I've created a short, four-question survey that will help me learn more about you and get some ideas for what you want me to cover more in this podcast. You can access the survey by going to https://booksmartspodcast.com/survey, or just visiting the podcast website and clicking on the link in the navigation bar. Please take a few minutes and help me understand you better!

Amazon has recently made two big changes to their publishing systems, and both of these changes will have an impact on publishers of all sizes. The first change is that Amazon now allows publishers using the Kindle Digital Publishing (KDP) platform to set up A+ Content for their book product pages. The A+ program has historically only been available to companies who are signed up for the Brand Registry, so this change opens the door for many more A+ pages to be made. Joshua discusses the impact this change will have on discoverability and sales, as well as some of the limitations and gotchas that publishers should watch out for. The second change is that Amazon no longer accepts ebooks in the Mobipocket format. The MOBI file type has been a fixture in Amazon's ebook program since the Kindle was released in 2007. It is a compiled file format that acted as a container for the HTML and other code behind the scenes. Amazon will no longer accept MOBI files from any publishers, either for new books or for books that are being re-uploaded, and they are recommending that publishers send EPUB, Word documents, or KPF (Kindle Create) files. Joshua discusses these changes, including offering some practical suggestions for publishers who are trying to figure out what to do next. I would love to learn more about this podcast's audience, and make sure that I'm creating content that you like and talking about topics that you want to hear. So, I've created a short, four-question survey that I hope will help me learn more about you and get some ideas for what you want me to cover more in this podcast. You can access the survey by going to https://booksmartspodcast.com/survey, or just visiting the podcast website and clicking on the link in the navigation bar. Please take a few minutes and help me understand you better!

Standards are an important driving force in every civilization. Standards help us all agree on how we define things, and provide opportunities for us to more effectively engage with each other in trade and in other ways. There is an interesting article in Science Magazine about how traders in the ancient Near East and Europe, during the Bronze Age, developed standardized weights and measures over time that allowed them to more easily trade goods with people from other parts of the world. The process of creating these standardized weights took place over a long period of time, but the weights are surprisingly consistent despite the time and distance. Standardization is much more complex today, and we now have international standards for weights like the kilogram. The Kilogram standard was developed in 1799, and a single cylinder of platinum-iridium that resides in Paris, France, has been used since 1889 as the internationally-recognized standard for a kilogram of mass. That changed in 2019, when scientists and governments around the world defined the Kilogram instead based on a newly defined value of Planck's Constant, in a process that took many years and many scientific experiments to define. Veritasium has an interesting video about this process.  All of this really leads to the point of this episode: standards are important. There is a lot of work being done in the publishing industry to define and update standards for things like BISAC subject codes, EPUB, ISBN, and ISNI. There are committees and working groups (especially at BISG) that discuss these standards, discuss best practices, and help the publishing industry advance. I highly encourage you to get involved with these organizations and join the committees that are developing and discussing these standards. More voices are always welcomed, and your unique input is needed.

In this episode, Joshua talks with Erik Nelson, a friend and marketing consultant, about how publishers can approach rethinking their own branding, and develop a more powerful approach to marketing based on their passion and mission. Publishers, like other businesses, will fit broadly into three categories: 1) Those who are starting from scratch, have no major direct-to-consumer approach or marketing to speak of; 2) those who have a customer-facing brand, but know some things are broken and they don't know where to start on the repairs; and 3) those who already have some momentum on branding and direct-to-consumer, but want to throw some rocket fuel on that area. This podcast will be helpful for publishers in all three of those situations. Before you jump headlong into marketing and advertising, though, you have to start with the "Why". Where does the passion behind your company infuse your work? What's the deeper, more aspirational thing that got you in this business? What gets you jazzed and excited? You want to bottle that up and show it to your customers. After you know the Why, think about how you want to express it. That is where branding comes into the picture. Branding is like a mental shortcut for consumers. You want them to think of your brand when they think about the topic of passion behind it. Branding comes out in two areas: in the aesthetics or design, and in the messaging. Only after you have defined the Why, and developed the branding around that Why, can you start approaching the question of how to implement the sales and marketing aspects of your direct-to-consumer strategy. And that strategy will need to take on different forms in the pre-purchase, purchase, and post-purchase stages. Joshua and Erik get into all of this, and more, with direct connections to the publishing business and suggestions for helping you get more out of your branding. Erik has agreed to offer a free 30-minute call with anyone who wants to talk to him more about these topics, and about ways that he might be able to help you. Please visit his website at https://nelsonconsulting.co/.

Keywords are a popular topic among book metadata experts and book marketers, and publishers reach out to me all the time to ask for clarification and advice on how to effectively deal with them. So, in this episode of the podcast, we are going to break down the topic of keywords for you in depth. Why do keywords matter? What are the best sources of keywords? How does Amazon's search engine use them, and how does it use other metadata you provide? How many keywords should you send out and how many are you allowed to send? What are some sources for keyword creation? All of these questions, and more, will be answered for you in this episode. if you have any thoughts about this topic, feel free to connect with me on Twitter or LinkedIn. There's always more to learn, and I love hearing from publishers who are working on these issues in the trenches.

In this episode, Joshua talks with Andy Hunter, Founder & CEO of BookShop.org. Andy started BookShop out of a concern for the future of independent bookstores. As Amazon has grown and taken a larger share of the online book selling market, publishers have become more dependent on that one store. BookShop aims to give more power back to indie booksellers and to publishers, by providing a convenient platform both for bookstores and for consumers to use, and by providing access to an affiliate program that pays 10% of the sale price of a book. Andy talks about his reasons for starting BookShop, and reflects on being surprised at just how many readers are willing to forego buying books at Amazon in order to support their local bookstores. He also talks about what metadata would most help him as a bookseller to sell more books, calling out specifically the need for a higher-level categorization system that is more consumer-friendly than BISAC and the need for more options around book spreads and samples for complex books. Finally, Andy talks about where he sees hope for the future in publishing. He appreciates that he is seeing more focus on innovation and more understanding of the need for a diverse ecosystem and more consumer choice. Innovation, though, is still lacking; for example, the use of proprietary DRM makes it hard for consumers to read their ebooks wherever they want. There is a chance that the industry will be more supportive of innovators and of new ways of book selling, but there are some potential roadblocks to that hopeful future. Andy also expresses concern about the fracturing of the market with more publishers focusing on direct-to-consumer options instead of focusing support on current book selling options like indie bookstores.

This episode starts with a story about clay tablets and builds a connection all the way up to a modern metadata issue. The story is about how a team of researchers utilized cutting edge mathematics to trace the trade itineraries and sales transactions left behind by Assyrian merchants 4,000 years ago. Using this information, the team was able to determine the location of cities that were hidden to time, and were able to find corollaries between the size of those ancient cities and those same cities today. This is a fascinating look at how data can change the way you look at issues. You can read the paper here: https://www.nber.org/system/files/working_papers/w23992/w23992.pdf This story is a great example of what can happen when you take a more data-centric approach to an issue. As many publishers have learned over the last decade, taking better control of your data is imperative to your success. The best way to do that is with a title performance monitoring tool. One important issue that impacts publishers every day, often without them even knowing it, is data overwriting. Joshua talks extensively about this issue, and provides listeners with five suggestions to help them more effectively deal with their book data being overwritten.

In this episode of the BookSmarts Podcast, Joshua talks with Ian Lamont, founder of i30 Media Corporation, about advertising on Amazon and Facebook, utilizing his website to build community, and building direct to consumer sales. Amazon advertising offers some excellent opportunities to advertise your products and your brands, and has put a lot of thought into how products are discovered and displayed to consumers. However, there are some limitations that come with too much reliance on Amazon's advertising and sales, not the least of which is not being able to see more information about your customers and grow your own relationships with them. Ian ran into that problem last year when Amazon stopped taking orders from publishers in order to focus on personal protective equipment at the height of the coronavirus pandemic. This caused him to dive into the world of Facebook advertising, and to spend more time building a connection to his customers through his own websites. Facebook advertising works differently than Amazon advertising, but you get the opportunity to reach a different demographic, engage in social sharing, and build more connections with your readers through that channel. Ian connected his move to Facebook advertising with some changes to his websites, and was able to expand his personal email list and start creating a dedicated cadre of return consumers that now recognize his brand and appreciate his products. NOTE: I apologize for the intermittent background noise during the episode. The process of publishing never stops, and we recorded the episode while Ian's team was busy packing boxes.

In this episode Joshua speaks with Dr. Rachel Noorda (@rachellynchase), Director of Book Publishing and Assistant Professor in English, and Dr. Kathi Inman Berens (@kathiiberens), Associate Professor of Book Publishing and Digital Humanities, at Portland State University. Rachel and Kathi are the lead researchers on Panorama Project's Immersive Media & Reading Consumer Survey, a survey-based consumer behavior study focused on how book discovery works and how libraries fit into the book discovery ecosystem. This cross-media study included representative samples from across U.S. population demographics and regions, and provides some important insights into how book consumers discover and purchase books. Book discovery is context-agnostic. People might see a book in a bookstore and buy that book online, or find it in the library and then go buy it in a bookstore. Sales data only shows us part of the picture, and book discovery is much broader than just word of mouth. There is no one formula for discovery, either, because consumers engage many different touch points, including many different kinds of media, in the process of discovering new books. Joshua, Rachel, and Kathi also talked about some of the surprising results from the study around book pirates, who are some of the most prolific book buyers, and how publishers can engage with them. Listeners of the podcast are encouraged to read the full report, and take advantage of its insights and data as you engage future acquisitions, marketing programs, and more.

This week, Joshua talks with Guy LeCharles Gonzalez, Chief Content Officer at LibraryPass, about how publishers can become more data-informed and avoid the pitfalls of being too data-driven. The data-driven approach to publishing can lead to myopic thinking and decision-making. When a publisher only makes decisions based on Amazon sales numbers, they are likely to miss some important data about where those consumers discovered their books. Being data-driven like that can actually lead to reduced sales if broader discovery mechanisms are ignored. As Joshua discussed in Episode 1, backlist sales are of growing importance to publishers, and the bestseller-focused model often makes the midlist much smaller. This can lead to fewer options in the backlist, and can limit a publisher's reach. How does a publisher fight the inclination to be data-driven, and where can they get more data that will help them make better decisions? Guy suggests taking a page from the magazine marketing playbook: Focus on building up direct connections with the consumers who frequent your vertical, and learn from those communities. It is also helpful to create connections with other publishers and create shared opportunities.