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Brent W. Peterson
If you are seeking new ways to increase your ROI on marketing with your commerce platform, or you may be an entrepreneur who wants to grow your team and be more efficient with your online business.
Talk Commerce with Brent W. Peterson draws stories from merchants, marketers, and entrepreneurs who share their experiences in the trenches to help you learn what works and what may not in your business.
Keep up with the current news on commerce platforms, marketing trends, and what is new in the entrepreneurial world. Episodes drop every Tuesday with the occasional bonus episodes.
You can check out our daily blog post and signup for our newsletter here https://talk-commerce.com
An Expert Guide to Landing Interviews & Influencing Audiences with Mischa Zvegintzov
SummaryIn this conversation, Brent Peterson interviews Misha Zvagintsov, a podcasting pro, about influencer marketing and the power of podcasts. Misha shares his passion for podcasting and how he helps entrepreneurs land guest spots on popular shows. They discuss the value of being a guest on podcasts, even smaller ones, and the importance of clear and not clever branding. Misha also talks about his own podcast, the Table Rush Talk Show, and the rebirth moments that led him to start it. They touch on the benefits of yoga and the power of breath in managing stress. Overall, the conversation highlights the impact of podcasting and the opportunities it presents for both hosts and guests. Mischa Z shares his journey as an affiliate marketer and the importance of storytelling in adding value to podcasts. He emphasizes the need to focus on a specific audience segment and tells his own story to inspire others. Mischa also discusses the power of writing a book and using it as a tool to attract people to your business. He encourages taking action on ideas and launching them before they are fully developed. Finally, he provides insights into the process of guest speaking on podcasts and offers a simple email template for reaching out to hosts.Keywordspodcasting, influencer marketing, guest speaking, branding, yoga, breath, rebirth, affiliate marketing, storytelling, audience segment, book writing, taking action, guest speaking, podcastingTakeawaysPodcasting is a powerful platform for influencing and reaching an audience, regardless of the size of the podcast.Being a guest on podcasts allows individuals to share their message and connect with a specific audience.Clear and not clever branding is important for effective communication and engagement.Yoga and mindfulness practices, such as breathwork, can help manage stress and provide a sense of fulfillment.Rebirth moments and challenging experiences can lead to personal growth and new opportunities. Focus on a specific audience segment to find the right fit for your product or service.Storytelling is a powerful way to add value to podcasts and engage with the audience.Writing a book can be a valuable tool to attract people to your business and share your expertise.Take action on your ideas and launch them before they are fully developed.Guest speaking on podcasts can be a great way to expand your reach and share your message.Use a simple email template to reach out to podcast hosts and increase your chances of getting booked.TitlesEmbracing Rebirth MomentsClear and Not Clever Branding Guest Speaking on Podcasts: Expanding Your ReachWriting a Book: Attracting People to Your BusinessSound Bites"We get to influence willing minds, bodies, and souls by the conversations we have with people.""If I could have a stage with 10 people where I have a captive audience of 10 people that have a slice of my audience, that's just so powerful.""I started the Table Rush Talk Show, which tends to lean towards clever. But when somebody speaks from stage or speaks at a webinar, and if they do a really good job, everybody gets up and goes to buy, so they rush to the back of the room to buy, hence the table rush.""There are so many different ways to look at a slice of an audience.""I just need a portion of the audience to be the right fit.""A book is an amazing tool to bring people into the fold."Chapters00:00Introduction and Passion for Podcasting06:41Passion for Yoga and Mindfulness11:06The Power of Movement and Physical Balance12:48Yoga as a Tool for Personal Growth and Stress Management16:52The Value of Being a Guest on Podcasts18:44The Misconception of Only Targeting High-Profile Podcasts20:16The Importance of Adding Value and Telling Stories22:36The Role of Content Creation and Writing a Book27:49Taking Action on Ideas and Launching Before Building32:22Persistence and Long-Term Commitment in Podcasting46:28The Reality of Starting a Podcast and Facing Rejection49:05The Power of Cold Calling50:21Effective Email Outreach52:35The Response Rate53:32Giving a Second Offer55:12The Importance of Following Up56:04Counterpitching57:00Shameless Plug: BadZuck.com
57:3623/04/2024
Revolutionizing Sweets: The Potential of Sweet Proteins with Ali Wing
SummaryAli Wing, CEO of OOBLI, discusses sweet proteins and their role in revolutionizing sweets and reducing sugar in our diets. Sweet proteins are derived from plants and berries and are designed to trick our taste buds into thinking they are sugar. They do not affect blood glucose levels or the gut microbiome, making them a healthier alternative to traditional sugar. OOBLI's products include sweet protein-powered chocolates and teas, which have significantly less added sugar compared to traditional options. The company aims to educate consumers about the benefits of sweet proteins and provide healthier alternatives to satisfy our sweet tooth.Keywordssweet proteins, revolutionizing sweets, reducing sugar, healthier alternatives, chocolates, teasTakeawaysSweet proteins are derived from plants and berries and are designed to trick our taste buds into thinking they are sugar.Sweet proteins do not affect blood glucose levels or the gut microbiome, making them a healthier alternative to traditional sugar.OOBLI's products, such as sweet protein-powered chocolates and teas, have significantly less added sugar compared to traditional options.The company aims to educate consumers about the benefits of sweet proteins and provide healthier alternatives to satisfy our sweet tooth.TitlesRevolutionizing Sweets: The Power of Sweet ProteinsEducating Consumers: The Benefits of Sweet ProteinsSound Bites"Sweet proteins trick our taste buds to think it's sugar, but it's not, it's a protein.""Replacing sugar or rehabilitating foods is equal opportunity in all food categories.""Sweet proteins momentarily bind with taste receptors, tricking the brain into thinking it just got sugar."Chapters00:00Introduction and Personal Background06:06Introduction to Sweet Proteins10:39Benefits of Sweet Proteins in Different Food Categories12:03How Sweet Proteins Fool Our Taste Buds14:01Sweet Proteins for Athletes16:19Different Types of Sugars and Sweeteners18:57The Impact of Chemical Sugars on Health22:43Product Line: Teas and Chocolates28:40Availability of Products29:48Shameless Plug
31:0320/04/2024
Expanding Your E-Commerce Reach Across Marketplaces with Ben Riggle
SummaryBen Riggle, the Managing Director for Channable, shares insights on expanding online presence across multiple marketplaces. He emphasizes the importance of diversifying sales channels beyond just Amazon and discusses strategies for optimizing product listings, managing campaigns, and finding growth opportunities. Riggle also highlights the challenges of managing product data and listings across different marketplaces and how Channable helps automate and optimize these processes. He mentions the potential of social media platforms like TikTok and Facebook for advertising and targeting. Additionally, Riggle discusses the impact of AI and automation on increasing market share and the future of B2B businesses in the digital commerce space.KeywordsChannable, online presence, marketplaces, diversification, product listings, campaigns, growth opportunities, product data, social media, AI, automation, B2B businessesTakeawaysDiversifying sales channels beyond Amazon is crucial for business growth and profitability.Managing product data and listings across different marketplaces can be challenging and time-consuming.Channable offers tools to automate and optimize product listings, campaigns, and performance across various channels.Social media platforms like TikTok and Facebook provide opportunities for advertising and targeting.AI and automation play a significant role in increasing market share and competitiveness.B2B businesses are increasingly investing in digital commerce and leveraging tools like Channable to extend their reach and optimize product offerings.TitlesOptimizing Product Listings and Campaigns for GrowthExpanding Online Presence Across Multiple MarketplacesSound Bites"Amazon is getting more competitive. Google has been more competitive. We've got the cookie deprecation problem as well. And so marketers are now looking for ways that they can find growth in other channels, particularly off of Amazon.""You have to be in the right place. But of course, then you have the issues of, you know, where does your, where do you locate your inventory? How do you work through the actual logistics of getting your products to clients?""Channable can help companies save time and optimize their campaigns, resulting in increased profitability and better performance."Chapters00:00Introduction and Personal Background07:31The Importance of Diversifying Sales Channels10:16Challenges in Managing Product Listings Across Marketplaces13:29Optimizing Campaigns and Driving Revenue16:12Managing Variance and Expanding into New Markets19:15Expanding Across Borders and Increasing Market Share25:07The Importance of Social Media Platforms for Merchants28:29The Impact of AI and Automation on the Market
31:5418/04/2024
Unlocking Massive Growth Through Marketing Alignment with Josh Gibson
SummaryIn this episode of Talk Commerce, Brent Peterson interviews Josh Gibson from the Sojourn Group. Josh discusses the rise of direct-to-consumer brands and the need for expertise in selling on marketplaces like Amazon, Walmart, and Target. He highlights the importance of listing optimization and the challenges of meeting marketplace requirements for shipping and fulfillment. Josh also emphasizes the value of diversifying across multiple marketplaces and the benefits of working with a third-party agency to navigate the complexities of selling online.TakeawaysDirect-to-consumer brands are moving away from distribution and selling directly on marketplaces like Amazon, Walmart, and Target.Selling on marketplaces requires expertise in areas such as customer service, reimbursements, listing optimization, and fulfillment.Marketplaces like Amazon have specific metrics and requirements for sellers, such as on-time shipping and delivery rates.Diversifying across multiple marketplaces can help mitigate the risk of relying on a single platform.Working with a third-party agency can provide valuable support in managing marketplace selling and optimizing listings.
25:3516/04/2024
Thriving in E-Commerce: Insider Secrets from ReferralCandy's Partnership Pro
SummaryIn this episode of Talk Commerce, Brent Peterson interviews Raul Galera, the Partnerships Lead at Referral Candy. They discuss various topics related to e-commerce, including the use of AI in content generation, the challenges of rising ad costs, the importance of organic SEO and customer needs vs. wants, the upcoming Black Friday and Cyber Monday sales events, and the value of partnerships in e-commerce. Raul emphasizes the need for brands to have a clear post-purchase path for customers and highlights the benefits of co-selling and influencer marketing partnerships. He also plugs Referral Candy as a tool for brands to run referral programs and reward customer loyalty.TakeawaysAI is primarily being used in e-commerce for content generation, such as writing product descriptions and landing page content.The rise in ad costs is a major challenge for e-commerce brands, leading them to seek alternative customer acquisition methods.Organic SEO is an important channel for brands to target customers with high intent and retain them.Black Friday and Cyber Monday sales events are expected to be less discount-driven this year, with brands focusing on retaining customers and offering targeted deals.Partnerships, both in co-selling and influencer marketing, can be mutually beneficial for brands and help them reach new customers and increase sales.Referral programs are an effective way for brands to turn their customer base into their sales team and reward customer loyalty.
31:3513/04/2024
Revolutionizing Loyalty: The Future of Rewards Programs with Lin Dai
SummaryIn this episode of Talk Commerce, Brent Peterson interviews Lin Dai, the CEO and co-founder of Super Logic, a next-generation rewards and loyalty platform. Lin shares his passion for points and miles and his interest in kitesurfing. The conversation focuses on the evolution of rewards programs, the value of loyalty, and the challenges faced by brands in managing points accounting liability. They also discuss the importance of engagement and personalization in rewards programs and the potential for peer-to-peer trading of digital credits.TakeawaysRewards and loyalty programs are widely adopted by brands as they drive customer engagement and additional purchases.Points accounting liability is a significant challenge for brands, especially those with large rewards programs. Technology can help brands actively encourage customers to redeem their points.Engagement and data are key issues for retailers with rewards programs. Personalization and gamification can enhance the user experience and drive engagement.The airline industry is moving towards a spending model for rewards programs, which is more profitable for airlines. Credit card companies play a crucial role in guaranteeing rewards for customers.Innovative rewards programs offer experiential rewards and digital badges that can unlock bigger rewards. Peer-to-peer engagement and trading of benefits can increase user engagement.Regulation may be needed to protect consumers from devaluation of points in rewards programs.
32:0709/04/2024
Unleashing Video Magic: Jeremy Toeman Shares His Secrets
SummaryJeremy Toeman, founder of AugX Labs, discusses the importance of video in today's market and the challenges that businesses face in creating video content. He highlights the high demand for video content and the lack of capacity for businesses to create it. To address this, AugX Labs aims to make video creation easier for businesses, particularly for marketing purposes. Jeremy emphasizes the need for businesses to embrace video and start creating content, even if it's not perfect, as any content is better than no content. He also advises businesses to consider the platforms they are targeting and tailor their videos accordingly.TakeawaysVideo is in high demand, but many businesses lack the capacity to create it.Businesses should embrace video and start creating content, even if it's not perfect.Consider the platforms you are targeting and tailor your videos accordingly.AI tools can assist in video creation, but human input is still necessary for quality control.
32:2606/04/2024
Shading the Competition: Ecommerce Success Secrets with Joe Earley
SummaryIn this episode of Talk Commerce, Joe Early, the co-founder of Tifosi Optics, shares his insights on crafting customer journeys that dazzle and convert. Tifosi Optics is a leading sunglass manufacturer for the running and biking industry. Joe discusses the challenges of competing in a crowded market and the importance of staying on top of product trends. He also talks about the shift towards lifestyle-focused sunglasses and the growing popularity of pickleball. Joe emphasizes the need to protect your eyes from the sun and highlights the durability and quality of Tifosi sunglasses.TakeawaysCrafting customer journeys that dazzle and convert is key to success in e-commerce.Staying on top of product trends and continuously innovating is crucial in a competitive market.The shift towards lifestyle-focused sunglasses and the popularity of pickleball present new opportunities for growth.Protecting your eyes from the sun is important, and Tifosi sunglasses offer durability and quality.Sound BitesChapters00:00Introduction and Background03:48New Chapter07:18Starting Tifosi Optics11:10Maintaining Quality and Product Development13:49Competition and Positioning15:23Direct-to-Consumer and Wholesale19:20Focus on Cycling and Running21:10Influencers and Athlete Collaborations23:01Pickleball Market25:53Durable Lenses and Eye Protection28:22Trends in Sport Optics30:09Shameless Plug
29:2602/04/2024
Navigating the Gig Economy with Brittany Brewer
SummaryIn this episode of Talk Commerce, Brent Peterson interviews Brittany Brewer, a freelancer and the Chief Operating Officer of FreeUp. They discuss the gig economy, hiring freelancers, and the importance of freelancing in the economy. Brittany explains how FreeUp differentiates itself from competitors and ensures the quality of freelancers through a rigorous vetting process. They also touch on the shift towards freelancing during economic downturns and the role of AI in freelancing. Brittany emphasizes the importance of human involvement in AI-powered marketing and the need for freelancers who understand the client's voice and language model. They conclude with advice for merchants on utilizing freelancers during the holiday season.TakeawaysFreelancing allows individuals to work remotely and travel while working, making it an attractive option for many.The gig economy and hiring freelancers provide businesses with flexibility and the ability to grow with less risk.FreeUp differentiates itself by thoroughly vetting freelancers and ensuring their quality.During economic downturns, there is a shift towards freelancing as businesses are reluctant to hire full-time employees.AI is not a magic bullet and should be complemented by human involvement in tasks like prompt writing and scheduling.Freelancers need to understand the client's voice and language model to provide high-quality content.FreeUp offers a range of services through its umbrella of brands to benefit clients.Merchants can utilize freelancers during the holiday season to manage increased workload and maximize productivity.
25:5630/03/2024
Energizing Your Shopify Store: Shocking Insights from Ecommerce Mastermind Chase Clymer
SummaryIn this episode of Talk Commerce, Brent Peterson interviews Chase Clymer, an expert in all things Shopify. Chase discusses the most common mistakes that merchants make when setting up their Shopify stores. He highlights three main points: overinvesting in customizations before they're ready, making bad choices in the user experience (UX) of their store, and a lack of content or overall direction in building content. Chase emphasizes that merchants should focus on marketing and getting more customers if their store is doing under a million dollars a year. He also emphasizes the importance of good content in supporting the customer journey and dispelling any doubts or uncertainties.TakeawaysMerchants often make the mistake of overinvesting in customizations for their Shopify stores before they're ready. It's important to focus on marketing and getting more customers if the store is doing under a million dollars a year.Bad choices in the user experience (UX) of the store, such as navigation, sorting, and filtering, can negatively impact the customer journey. Mobile optimization is also often overlooked.Good content is crucial for supporting the customer journey and addressing any doubts or uncertainties. It helps to answer questions about the product, provide supporting evidence, and showcase expertise in the field.Choosing the right theme for the store is important, but the UX choices are not heavily dependent on the theme. Shopify's theme ecosystem offers robust customization options.Investing in SEO and developing a blogging strategy can have long-term benefits for the store, as it helps improve search rankings and drives organic traffic.Sound BitesChapters00:00Introduction02:28Joke and Quick Session09:23Importance of Content in Shopify Store10:14Theme and UX in Shopify Store12:42Developing Good Content for Shopify Store15:28Closing Remarks and Contact Information
17:4429/03/2024
[Live from ShopTalk] the Challenges of Mid-Market: Insights from Jason Nyhus
SummaryIn this episode of Talk Commerce, Brent Peterson is joined by Jason Nyhus from Shopware and Vijay Golani from Evrig Solutions. They discuss the challenges faced by mid-market merchants, particularly the increasing costs as their sites get busier. They highlight the recent price increase by Shopify and how it affects merchants. They also delve into the complexities of B2B commerce and the limitations of cloud-only solutions. The conversation touches on the importance of customization and code ownership in e-commerce platforms. The episode concludes with a discussion on the emerging trend of AI in e-commerce and the need for it to have a tangible impact on businesses.TakeawaysMid-market merchants face challenges with increasing costs as their sites get busier.Shopify's recent price increase has impacted merchants, particularly those in the mid-market segment.Cloud-only solutions limit customization and code ownership, which can hinder the unique branding and experience of merchants.B2B commerce requires flexibility and the ability to automate business processes specific to each company.AI is an emerging trend in e-commerce, but its impact should go beyond generative content and images.Chapters00:00Introduction and Introductions02:44The Acceleration of Costs for Mid-Market Merchants06:08Defining the Mid-Market Merchant07:35Challenges of B2B Commerce10:44The Impact of Shopify's Pricing on B2B Transactions11:52The Future of E-commerce in India16:26The Impact of Pricing Models on Mid-Market Merchants21:32The Emergence of AI in E-commerce22:21The Importance of Practical AI Solutions23:35The Benefits of Open Source and Self-Hosted Platforms26:17Shameless Plugs
27:5926/03/2024
Accelerating E-Commerce Success: Harnessing the Power of AI with Nils Jessen
SummaryIn this episode, Nils Jessen, the co-founder and CEO of Mabel AI, discusses the challenges of conversion tracking in e-commerce and how Mabel AI helps improve data quality and profitability for ad campaigns. He explains the importance of controlling data flow and training algorithms to align with business goals. Nils also highlights the impact of AI in marketing and the need for high-quality data to optimize ad platforms. He recommends focusing on the basics for new brands and increasing data quality for established brands. Nils concludes with a shameless plug for Mabel AI and invites listeners to try their free demo.TakeawaysControlling data flow and providing high-quality data to ad platforms is crucial for improving ad campaign performance.Training algorithms to align with specific business goals can optimize ad platforms and drive better results.The future of marketing lies in controlling data and using it proactively to guide algorithms and achieve desired outcomes.For brands spending over $2,000 per month on ads, investing in tools like Mabel AI can lead to significant performance uplift and profitability.Chapters00:00Introduction and Background01:08Challenges with Conversion Tracking08:03Expanding to Other Platforms09:01Differentiation from Other Tools13:43Data Compliance and Privacy21:36AI and Training the Algorithm23:13Preparing for Future Trends29:27Optimizing Ad Platforms for Specific Goals35:20Minimum Ad Spend for Mabel AI36:54Shameless Plug for Mabel AI
41:3824/03/2024
Unraveling the Future with Fabric: The Composable Commerce Revolution with Mike Micucci
SummaryThe conversation covered various topics related to identifying principal themes and consolidating subtopics. The main takeaways include the importance of methodically reviewing conversations, identifying primary themes, and consolidating related subtopics. It is also important to form comprehensive takeaways and a summary that encapsulates the core topics discussed.TakeawaysMethodically review conversations to identify principal themes.Consolidate related subtopics under primary themes.Form comprehensive takeaways and a summary.Ensure the summary encapsulates the core topics discussed.Chapters00:00Introduction and Background05:07Fabric Commerce Overview07:22Composable Commerce09:35Omni-Channel Retailers12:38AI and Machine Learning in E-commerce15:20AI Integration and Infrastructure18:15AI and Data Analytics24:26Clientelling and Composable Platforms26:24Fabric at Shop Talk27:17Shameless Plug
28:2419/03/2024
Data Drives Growth: Bonsai CEO Matt Butler Live from eTail West
SummaryIn this episode, Matt Butler, CEO of Bonsai, discusses the importance of data in winning and the evolution of marketing measurement. He emphasizes the need for businesses to move beyond short-term wins and focus on long-term value. Matt also highlights the power of first-party data and the challenges faced by retailers in capturing and utilizing data. He predicts that in 2024, more merchants will prioritize data-driven decision-making. Overall, Matt is impressed with the eTail conference and the diverse range of experiences and technologies showcased.TakeawaysBusinesses need to focus on long-term value rather than short-term wins.First-party data is a powerful tool for understanding customer behavior and optimizing marketing efforts.Capturing and utilizing data is essential for both brick-and-mortar and online retailers.IT and marketers need to work together to effectively leverage data.The eTail conference provides valuable insights and showcases a wide range of technologies.Chapters00:00Introduction and Background04:06The Importance of Data in Winning06:21The Evolution of Marketing Measurement08:15Defining a Good Win Rate for Data10:31Challenges in Convincing Stakeholders12:56The Changing Landscape of Google Ads16:34The Power of First-Party Data22:02The Shift Towards Data-Driven Decision Making25:36The Importance of IT and Marketers Working Together27:44Impressions of eTail Conference
33:4614/03/2024
Unlocking Your Most Valuable Marketing Asset: Customer Data Insights with Cary Lawrence
SummaryKeri Lawrence, CEO of Decile, discusses the importance of leveraging customer data for personalized marketing campaigns. She highlights the platform's focus on first-party customer data and advanced analytics. With the impending demise of cookies, Decile is well-positioned to navigate the shift towards identity-based marketing. Lawrence emphasizes the need for personalization to reflect the merchant's voice and ensure an equal value exchange with customers. The platform enables data enrichment and the creation of highly customized and valuable audience segments. Lawrence advises marketers to focus on high-value customers and retention strategies. She also discusses future trends such as sustainability, customized loyalty programs, and the use of generative AI.TakeawaysDecile helps marketers leverage first-party customer data for personalized marketing campaigns.The platform is well-positioned for the shift towards identity-based marketing with the decline of cookies.Personalization should reflect the merchant's voice and provide an equal value exchange with customers.Data enrichment and customized audience segments are key to effective marketing.Chapters00:00Introduction and Background00:56Overview of the Platform03:17Ensuring Personalization Reflects the Merchant's Voice04:15Creating Personalized Marketing Messages05:14Data Enrichment and Customized Audiences06:10Targeting Beyond Average Order Value07:27Focusing on High-Value Customers08:20Importance of Resolving Data and In-Store Purchases09:17Predictive Analytics for Customer Value10:38The Next Big Trends in Marketing11:24Ensuring Accuracy of Predictive Models12:21Data Enrichment and Enhanced Insights13:38Focus on D2C Brands14:07Future Trends: Sustainability and Customized Loyalty Programs15:02Generative AI and Data Privacy Regulation15:31Challenges with Chatbots and Brand Reputation19:10Shameless Plug
23:4312/03/2024
Shopware live from eTail West with Jason Nyhus
SummaryIn this episode, Brent Peterson interviews Jason Nyhus, the General Manager of Shopware US. They discuss the background and culture of Shopware, the innovation and differentiation of the platform, the challenges of enterprise platforms and Shopware's focus on the mid-market, the power of open source and community in Shopware, the importance of serving the mid-market and providing value, Shopware's AI capabilities and driving innovation, the impact of pricing models on merchants, the outlook for 2024 and the role of agencies, the strengths of B2B commerce in Shopware, optimism in the e-commerce industry, upcoming conferences and events, and Shopware United and community support.TakeawaysShopware is a market leader in Germany and is expanding into the US market with its world-class product.Shopware differentiates itself through its open-source model, allowing for innovation and contributions from a large community of developers.Shopware focuses on serving the mid-market, providing enterprise-class capabilities at an affordable price.Shopware's AI capabilities drive innovation and efficiency for merchants.Merchants should consider the total cost of ownership and the scalability of pricing models when choosing a commerce platform.The e-commerce industry is optimistic about the future, with a growing focus on digital transformation and investment in new tools and technologies.Shopware United is a nonprofit organization that supports the open-source community and is deeply connected to Shopware's strategy.Chapters00:00Introduction and Background of Shopware02:23Innovation and Differentiation of Shopware05:29Challenges of Enterprise Platforms and Shopware's Focus on the Mid-Market06:27The Power of Open Source and Community in Shopware09:18The Importance of Serving the Mid-Market and Providing Value10:15Shopware's AI Capabilities and Driving Innovation12:35The Impact of Pricing Models on Merchants14:28The Outlook for 2024 and the Role of Agencies22:19Optimism in the E-commerce Industry23:16Upcoming Conferences and Events24:04Shopware United and Community Support
26:1705/03/2024
Unlocking Ecommerce Excellence: Insights & Innovations with Tim Bucciarelli
SummaryIn this episode, Tim Bucciarelli from Iron Plane discusses the differences between being a merchant and working at an agency, the reasons for diversifying e-commerce platforms, and the future of Magento Open Source, Adobe Commerce, and MageOS. He emphasizes the importance of communication and setting expectations with clients, as well as the need for a clear roadmap from Adobe. Tim also highlights the focus on ROI in 2024 and the role of community in the e-commerce industry.TakeawaysCommunication and setting expectations are crucial in agency-client relationships.Diversifying e-commerce platforms can provide more options and flexibility for merchants.The future of Magento Open Source, Adobe Commerce, and MageOS depends on clear roadmaps and community collaboration.ROI will be a key focus in 2024 for merchants and agencies.Effective communication and community engagement are essential for the success of e-commerce platforms.Chapters00:00Introduction and Background01:00Passions and Interests03:37Setting Expectations with Clients04:26Communication with Clients06:07Balancing Communication with Clients08:58Choosing Different Platforms09:26Reasons for Diversifying Platforms13:49Magento Open Source, Adobe Commerce, and MageOS16:12The Future of E-commerce Platforms20:14The Need for Another Open Source Platform22:02The Role of AI in E-commerce Platforms25:38Adobe Commerce, Magento Open Source, and MageOS29:20The Importance of Community and Communication37:05Focus on ROI in 202438:41The Future of Different E-commerce Platforms40:50Shameless Plug: Iron Plane
44:2127/02/2024
The Social Media Balancing Act with Annie Schiffmann
SummaryAnnie Schiffman, CEO and founder of Downstage Media, discusses social media marketing and automation strategies. She emphasizes the importance of choosing the right social media platforms based on audience, workflow, and strengths. Schiffman also highlights the benefits of scheduling and automating social media content to save time and maintain a consistent presence. She provides insights into interacting and engaging on social media, as well as the importance of focusing on a niche and building a personal brand. Schiffman concludes by introducing the Pager Method for content creation and promoting her book, 'Simple Social Media.'TakeawaysChoose social media platforms based on audience, workflow, and strengths.Schedule and automate social media content to save time and maintain a consistent presence.Interact and engage with other users on social media to build relationships.Focus on a niche and build a personal brand to establish expertise and attract a specific audience.Use the Pager Method (Promotional, Articles, General, Engagement, Random) for content creation.Chapters00:00Introduction and Passion for Musical Theater04:02Scheduling and Automating Social Media07:57Tools for Social Media Automation09:36Choosing the Right Social Media Platforms11:46Interacting and Engaging on Social Media16:08Frequency and Mistakes on Social Media20:15Personal Branding and Separating Personal and Business Life23:20Choosing a Niche and Building a Personal Brand27:21The Pager Method for Content Creation28:56Closing Remarks and Shameless Plughttps://www.downstage.media/https://www.simplesocialmediabook.com/buy-simple-social-media
32:2120/02/2024
The Wizards Behind the Magic - Interview with eTail's Silver Anniversary Producers
SummaryIn this episode of Talk Commerce, Kristen Schoenstein and Elizabeth Robillard from eTail discuss the origins and evolution of the eTail event. They highlight the importance of staying relevant by conducting research and engaging with industry professionals. The speakers also discuss the challenges of event planning and the stress involved in organizing a successful conference. They emphasize the balance between content and networking, as well as the importance of inspiring and motivating attendees. The episode concludes with a discussion on upcoming trends in the e-commerce industry and the celebration of eTail's 25th anniversary.TakeawayseTail stays relevant by conducting research and engaging with industry professionals.Event planning involves a lot of coordination and can be stressful, but it is rewarding.Balancing content and networking is important for a successful event.eTail inspires and motivates attendees, providing concrete examples and tools to implement in their organizations.Chapters00:00Introduction and Background02:21Keeping eTail Relevant04:16The Origins of eTail06:25The Role of WBR Research07:06Dividing Duties and Managing Stress08:16Balancing Content and Networking10:42Adapting to Industry Trends12:25Adjusting the Agenda for ChatGPT13:28Upcoming Trends for eTail16:36Highlighting Key Speakers18:41Attendance and Normalization Post-Pandemic19:06Shaping Trends and Inspiring Attendees20:39Balancing Event Activities21:51The Gen Z Focus Group23:21Including Gen Z in Leadership25:28Celebrating the 25th Anniversary26:29Why Attend eTail28:48Plugging eTail Events
34:4012/02/2024
Marketplace Mastery: Crafting Online Magic with Niklas Halusa
SummaryIn this episode, Nicholas Halusa, CEO of Nautical Commerce, discusses the concept of marketplaces and the benefits of starting one. He explains that a marketplace is a platform where multiple vendors can sell their products, offering a breadth and depth of catalog that individual businesses may not be able to provide. Nicholas differentiates between participating in a marketplace and running a marketplace, highlighting the role of a marketplace operator as a referee and organizer. He advises businesses to consider starting a marketplace if they have pent-up demand or if they want to future-proof their business against competition. Nicholas also discusses the future of e-commerce and marketplaces, emphasizing the importance of using marketplace platforms instead of building from scratch.TakeawaysA marketplace is a platform where multiple vendors can sell their products, offering a breadth and depth of catalog that individual businesses may not be able to provide.Participating in a marketplace involves executing orders and fulfilling them, while running a marketplace involves connecting buyers and sellers and acting as a referee and organizer.Businesses should consider starting a marketplace if they have pent-up demand or if they want to future-proof their business against competition.Niche marketplaces have the opportunity to fill gaps in the market and provide specialized experiences for specific customer segments.The future of e-commerce and marketplaces involves the commoditization of e-commerce software and the increasing sophistication of marketplace buyers, leading to the growth of new marketplace business models.Chapters00:00 Introduction and Background04:46 Definition of a Marketplace09:02 Participating in a Marketplace vs. Running a Marketplace11:55 Considerations for Starting a Marketplace15:16 Difference Between Running a Marketplace and Dropshipping17:53 Competition with Established Marketplaces20:30 Opportunities in Niche Marketplaces22:55 The Future of E-commerce and Marketplaces25:50 Advantages of Using a Marketplace Platform28:27 Origin of the Name Nautical Commerce30:28 Shameless Plug for Nautical Commerce
36:5106/02/2024
The Akeneo Factor: How Product Experiences Shape Retail's Future with Kristin Naragon
SummaryIn this episode, Kristin Naragon from Akeneo discusses the importance of product experience and the role of a Product Information Management (PIM) system in delivering a seamless and consistent customer experience. She highlights the impacts of implementing a product experience strategy, including increased sales, faster time to market, and improved employee satisfaction. Kristin also explores the integration of AI in PIM workflows and the need for human intervention to ensure accurate and reliable content. She shares her predictions for the future of product experience and emphasizes the importance of making it a C-suite initiative. The episode concludes with a discussion of upcoming conferences and events.TakeawaysImplementing a product experience strategy can lead to significant returns on investment, including increased sales, faster time to market, and improved employee satisfaction.AI can play a valuable role in product information management, but human intervention is necessary to ensure accuracy and reliability.Product experience goes beyond marketing and involves all aspects of a business, including IT, sales, and customer support.Making product experience a C-suite initiative can help drive the necessary investment and prioritization.Upcoming conferences and events, such as Akeneo Unlock, provide opportunities to learn more about product experience and network with industry professionals.Chapters00:00 Introduction and Passion01:02 Technical Difficulties01:56 Product Experience Cloud and PIM06:21 Importance of PIM for Marketing08:10 Impacts of Product Experience Strategy09:58 ROI and Success Stories11:57 Selling the Need for PIM to Leadership15:13 Building the Bridge between Marketing and Technology17:53 The Importance of Product Information in Content Creation21:25 The Role of AI in Product Experience25:36 AI and Workflows in Akeneo29:04 The Challenges and Risks of AI in Product Information34:04 Future Predictions for Product Experience and AI Integration39:21 Upcoming Conferences and Events41:05 Closing Remarks and Contact Information
45:0830/01/2024
Sales Insights Unboxed with Allon Massil
SummaryIn this episode, Alon Massil, the founder of Datalix, discusses the importance of sales prospecting and the challenges faced in acquiring data for targeted marketing. He emphasizes the need for personalized and relevant messaging in cold emailing. Alon also explains how Datalix aims to solve these challenges by providing a platform that consolidates data from various sources and offers task prioritization and personalized messaging capabilities. He highlights the potential of partnerships in enhancing sales efforts. Overall, Alon provides valuable insights and solutions for sales professionals.TakeawaysSales prospecting is essential for building a pipeline and closing deals.Acquiring accurate and relevant data for targeted marketing is a challenge.Personalized and relatable messaging is crucial in cold emailing.Datalix offers a platform that consolidates data, provides task prioritization, and enables personalized messaging.Partnerships can enhance sales efforts by leveraging mutual connections and credibility.Chapters00:00Introduction and Background02:37The Importance of Sales Prospecting05:27Challenges in Data Acquisition09:31The Need for Targeted Messaging11:56The Concept of Cold Emailing15:37Utilizing Data for Targeted Marketing18:05The Vision behind Datalix21:05The Role of Partnerships24:02Shameless Plug for Datalix
26:5323/01/2024
What's Up with Magento Open-Source Part 2 with Matthias Schreiber
Summary for Episode 2:In the second part of our discussion with Mathias Schreiber, the focus shifts to the alignment of the three key entities in the Magento ecosystem: Magento Association, MageOS, and Adobe. Mathias explores the collaboration between these entities and how they collectively contribute to a productive and cohesive community. He discusses the future of Magento, the-domain of MageOSin its collaboration with Adobe, and the overall alignment of these entities for enhanced productivity. The episode underscores the importance of looking ahead, finding solutions, and the benefits of involving the community in problem-solving, thanks to their firsthand experience and insights.Key Takeaways for Episode 2:Aligning Magento Association, MageOS, and Adobe is crucial for enhancing productivity and cohesion in the Magento community.Creating platforms for community members to voice their concerns and ideas is essential for identifying and addressing problems effectively.Continuous conversation and engagement with the community are key for the ongoing growth and improvement of Magento and related projects.Chapters for Episode 2:30:06: Working Together: Magento Association, MageOS, and Adobe37:06: Aligning the Three Entities for Productivity41:46: Collaboration Between Magento Association and MageOS49:49: Connecting MageOS with Adobe52:32: Looking Ahead and Positive Solutions54:23: Involving the Community in Problem Solving54:51: Continuing the Conversation and Community Engagement
30:1815/01/2024
What's Up with Magento Open-Source Part 1 with Matthias Schreiber
Summary for Episode 1:In this episode, Mathias Schreiber, the Executive Director of the Magento Association, delves into the recent changes in the Magento community and the challenges it faces. He highlights the critical role of collaboration and open source within the community and the ongoing efforts towards positive solutions. The conversation initially focuses on the Magento Association's strategies for addressing these challenges, engaging the community in collaboration, and the importance of open-source and competition in shaping Magento's landscape.Key Takeaways for Episode 1:Collaboration and open source are vital components in the Magento community.The Magento Association is actively working towards addressing community challenges and finding positive solutions.The first half of the conversation emphasizes the importance of involving the community in problem-solving and the need for continuous dialogue and engagement for growth.Chapters for Episode 1:00:00: Introduction and Background07:22: The Magento Association and Recent Changes10:30: Challenges and Frustrations in the Magento Community14:36: Engaging the Community and Collaboration19:30: The Importance of Open Source and Competition23:12: The Evolution of E-commerce and Magento's Role
36:0809/01/2024
Transforming Sales with Spellbinding Strategies: A Chat with Irwin Hau
SummaryIn this episode, Erwin Howe, the founder of Chromatics, discusses his passion for magic and how it relates to marketing and sales. He emphasizes the importance of caring for customers, helping them, and educating them in the sales process. Erwin also introduces Conversion Cow, a tool that helps businesses improve their website conversions. He advises businesses to focus on the basics of website design and to prioritize customer needs and benefits. Erwin concludes with a shameless plug for his companies, Chromatics and Conversion Cow.TakeawaysSales is about caring for and helping customers, not being sleazy.Referrals and partnerships can enhance the sales process and provide better solutions for customers.Websites should focus on the customer, clearly articulating who you are, what you do, and why customers should choose you.Education is important in marketing to provide customers with valuable information and guide them through the sales process.Balancing beauty and functionality is crucial in website design, considering the purpose, budget, and target audience.Focusing on the basics and ensuring clear contact information on websites can improve conversions.Chapters00:00Introduction and Passion for Magic03:10Sales and Conversion Cow07:58Sleazy Salespeople and Referrals11:37Customer Focus in Marketing17:48Educating Customers in Marketing22:01Website Whispering and Helping Businesses24:08Balancing Beauty and Functionality in Websites28:07Focus on Basics for Websites31:48Importance of Contact Information on Websites32:09Shameless Plug
37:1402/01/2024
The Urban Smokehouse Revolution with Andrew Buehler
SummaryAndrew Buehler, CEO of Urban Smokehouse, shares his journey of starting a company that provides precooked barbecue foods. He discusses the challenges of urban living and the lack of access to traditional barbecue equipment and time. Andrew explains how Urban Smokehouse cooks barbecue foods the right way, vacuum seals them, and ships them nationwide for convenient reheating. He talks about the crowdfunding process and the importance of market fit. Andrew also discusses the logistics and shipping challenges of delivering perishable products. He shares his strategies for competing in the market and his vision for future growth and expansion.TakeawaysUrban Smokehouse provides precooked barbecue foods for people in urban environments who lack access to traditional barbecue equipment and time.Crowdfunding can be an effective way to de-risk a business idea and gauge market interest.Logistics and shipping are crucial considerations when delivering perishable products.Differentiation through quality, health attributes, and customer advocacy can help a small business compete against larger players.Future growth for Urban Smokehouse includes expanding the product line, pursuing retail partnerships, and targeting corporate gifting.Chapters00:00Introduction and Background04:42Starting Urban Smokehouse08:11Transition from Finance to Food11:51Crowdfunding and Market Fit14:15Logistics and Shipping Challenges17:35Competition and Differentiation20:31Future Growth and Expansion23:45Growth Expectations and Product Development27:20Shameless Plug
32:5631/12/2023
The Email Marketing Masterclass with Israa Alrawi
In this episode, Isra Arawi, an email marketing specialist, discusses the importance of email marketing and deliverability. She emphasizes that an email list is the only asset a business truly owns and recommends protecting it by regularly downloading and saving it. Isra also provides tips for effective email collection, nurturing and segmenting email lists, managing unsubscribes and spam rates, and tracking key metrics. She advises businesses to choose an email marketing platform based on their specific needs and highlights the significance of starting early to prepare for Q4 email campaigns. Isra concludes by plugging thewinbox.com, an educational email platform she runs.TakeawaysAn email list is the only asset a business truly owns, so it is crucial to protect and nurture it.Quality leads are more valuable than a large quantity of leads, so focus on collecting emails from interested and relevant individuals.Segmenting email lists and sending targeted messages based on subscriber preferences improves engagement and deliverability.Key metrics to track include open rates, click rates, bounce rates, spam rates, and conversions.When choosing an email marketing platform, consider the features and functionalities that align with your business needs.Start early to prepare for Q4 email campaigns, including building a strong email list and surveying subscribers to determine the best promotions.Chapters00:00Introduction and Background02:38The Importance of Email Marketing06:16The Significance of Email Deliverability07:51Tips for Effective Email Collection09:45Nurturing and Segmenting Email Lists11:44Managing Unsubscribes and Spam Rates14:26Key Metrics for Email Marketing19:11Recommended Metrics to Track24:27Choosing an Email Marketing Platform29:07Preparing for Q4 Email Campaigns32:00Shameless Plug: thewinbox.comhttps://www.thewinbox.com/
38:2028/12/2023
Lucrative Launch Pad: Converting Readers into Revenue with Morgan Gist MacDonald
In this episode, Brent interviews Morgan Gist MacDonald, the CEO and founder of Paper Raven Books, about the importance of writing a book for entrepreneurs. They discuss the process of writing a book, including identifying the scope and topic, and navigating the book funnel. Morgan emphasizes the need to consider the reader's perspective and the relevance and timeliness of the book. She also shares insights on monetizing a book and the different types of nonfiction books. The conversation concludes with a discussion on getting reviews for a book and the services offered by Paper Raven Books.
Takeaways
Writing a book can position entrepreneurs as experts and provide credibility in their field.
The process of writing a book helps authors discover new angles and nuances to their frameworks and stories.
A book funnel is a marketing strategy that includes offering bonuses and upsells to readers.
Authors can monetize their books through backend products and services.
It is important to consider the reader's perspective and the relevance and timeliness of the book.
Different types of nonfiction books, such as how-to guides and inspirational stories, can work for different business models.
Building an email list and getting reviews are important for book marketing.
Paper Raven Books offers services for authors at different stages of the book writing process.
Authors can choose different formats for their books, including ebook, paperback, hardback, and audiobook.
Writing multiple books can create more income streams and increase an author's visibility.
Authors should focus on solving a specific problem or providing a specific outcome for readers.
Using keywords and categories on Amazon can help increase visibility for a book.
Turning blog posts into a book requires organizing the content and ensuring a cohesive narrative.
Authors should consider their goals and the specific outcome they want to achieve with their book.
Chapters
00:00
Introduction and Background
02:26
The Importance of Writing a Book for Entrepreneurs
04:32
Navigating the Book Writing Process
05:30
Identifying the Scope of the Book
07:26
Choosing a Relevant and Timely Topic
10:15
Considering Different Types of Nonfiction Books
14:47
Understanding the Book Funnel
19:53
Building a Book Funnel
23:38
Monetizing a Book
25:13
Making Money from Books
27:04
Different Types of Nonfiction Books
30:25
Types of Clients at Paper Raven Books
32:18
Getting Reviews for a Book
36:27
Working with Paper Raven Books
37:33
Choosing Different Book Formats
39:54
When to Write a Book
41:51
Using Keywords and Categories on Amazon
44:26
Turning Blog Posts into a Book
45:38
Shameless Plug
50:0626/12/2023
Unleashing the Retail Revolution: Data Analytics and Streamlining Processes with Erica Guider
TakeawaysData analytics is important for businesses of all sizes to make informed decisions.Using an analytics tool can save time and money compared to building one in-house.Unified data from different platforms provides accurate and readable information for analysis.AI tools can help with predictive analytics and provide quick answers to specific questions.Strategies for the upcoming quarter include focusing on sell-through and right-sizing inventory.Chapters00:00Introduction00:31Overview of 42 Technologies and Data Analytics03:42Importance of Data Analytics for Businesses of All Sizes04:42Buying an Analytics Tool vs. Building One In-House07:27Using Data Analytics for Marketing09:02The Importance of Unified Data10:02Platform Agnostic Approach11:12Centralizing and Cleaning Data for Readability13:59The Role of AI in Data Analytics14:08AI Tools for Predictive Analytics16:33The Impact of AI on Data Analysis17:51Dream Brands and Success Stories18:43Making an Impact with Unified Data21:16Key Strategies for Quarter One24:26Shameless Plug for 42 Technologies25:48Costco Sidebar26:12Closing Remarks
32:0619/12/2023
Unlock creativity, passion, and purpose with Kathryn Hastings
Here are the mentions with timestamps arranged by topic: Wax Seals:Mention: Kay Collier's main focus in her business, creating and selling wax seals.Timestamp: 00:00:01 Antique Seals:Mention: Kay Collier collects and sells antique seals.Timestamp: 00:00:01 Catherine Hastings and Company:Mention: Kay Collier's business where she sells handmade seals and designs her own modern seals.Timestamp: 00:00:01 Free course on using antique seals:Mention: Kay Collier offers a free course on using and caring for antique seals.Timestamp: 00:00:01 Typewriters:Mention: Speaker 1 and Speaker 2 discuss typewriters.Timestamp: 00:11:30 Birchbox Entrepreneur Contest:Mention: Speaker 2 mentions the Birchbox Entrepreneur Contest.Timestamp: 00:13:04Shopify:Mention: Speaker 2 mentions Shopify.Timestamp: 00:17:38Instagram:Mention: Speaker 2 and Speaker 1 mention Instagram.Timestamp: 00:18:45Instagram:Mention: Speaker 2 mentions having an Instagram account where they share their artwork and teach about antique seals.Timestamp: 00:21:58Weekly Podcast:Mention: Speaker 2 mentions having a weekly podcast about letter writing.Timestamp: 00:21:58Newsletter:Mention: Speaker 2 mentions having a weekly newsletter called "The Epistolary".Timestamp: 00:22:51Wax Seals Course:Mention: Speaker 2 mentions having a free course on wax seals.Timestamp: 00:31:09Antiques Course:Mention: Speaker 2 mentions having a course specific to antiques.Timestamp: 00:31:18Marbling Course:Mention: Speaker 2 mentions a course on marbling wax seals.Timestamp: 00:31:18Comprehensive Letter Writing Course:Mention: Speaker 2 mentions a comprehensive course on letter writing.Timestamp: 00:31:18 Wax seals:Mention: Wax seals are mentioned.Timestamp: 00:32:21 ChatGPT:Mention: ChatGPT is mentioned.Timestamp: 00:32:41Jasper AI:Mention: Jasper AI is mentioned.Timestamp: 00:33:02Word document:Mention: Word document is mentioned.Timestamp: 00:34:34GPT:Mention: GPT is mentioned.Timestamp: 00:35:40AI bot:Mention: AI bot is mentioned.Timestamp: 00:37:29Epistolary newsletter:Mention: Epistolary newsletter is mentioned.Timestamp: 00:38:12Free wax seals course on the website:Mention: Free wax seals course on the website is mentioned.Timestamp: 00:38:18
44:4212/12/2023
Unleashing the Power of SEO and Content Marketing with Ivan Palii
Tools, Websites, Links, Books, and Videos mentioned in the podcast episode:SEO Checker website: 00:02:30 YouTube: 00:09:39 TikTok: 00:09:39 Social networks: 00:09:39 Google Ads: 00:09:39 Facebook Ads: 00:09:39 Artificial intelligence in search engine results page: 00:09:39 Keyword research: Starting from ideas that are interesting for your audience and then optimizing the content to be liked by Google. (00:12:34) Content brief: Avoiding specific requirements and giving more freedom to authors to write about what they think is important. (00:12:34) Keyword squashing: Tools that push many keywords into an article. (00:13:51) Multi-channel approach: Understanding the specific channels and types of audience, measuring engagement, and using Google Analytics to track results. (00:14:53) Content production in different formats: Cheaper and easier than creating new content. (00:16:49) SEO Checker: Using data studies and expert polls to create valuable content, engaging experts to share and promote the content. (00:17:59) Google search ranking: Building trust, authority, and expertise to rank higher in Google search results. (00:19:52) Deep content and authority: Having specific, deep content that has been around for some time and has authority in Google's eyes. (00:21:10) SEO startup checklist: Starting with keyword research, creating landing pages, publishing content, engaging with customers, and writing articles for trusted websites. (00:23:05) Medium - mentioned at 00:24:35 - A platform for publishing and discovering content. Site Checker - mentioned at 00:24:35 and 00:26:01 - A tool for analyzing website performance and identifying issues. YouTube - mentioned at 00:26:01 - A video-sharing platform used to drive traffic. Google - mentioned at 00:26:14 and 00:27:28 - A search engine and platform that values expertise, experience, authority, and trustworthiness. SEO (Search Engine Optimization) - mentioned at 00:27:03 - The practice of optimizing web content to improve search engine rankings. Medium and LinkedIn articles - mentioned at 00:27:03 - Platforms for publishing articles and driving traffic. Expert help - mentioned at 00:27:03 - Suggested for content creators to improve their writing and storytelling. Site Checker software - mentioned at 00:28:21 - A tool for managing and monitoring multiple websites, providing alerts and reports. Demo - mentioned at 00:29:16 - Offered by Ivan Polly for anyone with questions about Site Checker.
35:0205/12/2023
The Dropshipping Revolution: How to Stay Ahead of the Competition and Boost Sales with Lior Pozin
Topics:Ecommerce platforms for dropshipping:Autodesk: 00:00:13eBay: 00:00:44Shopify: 00:00:44Amazon: 00:00:44Etsy: 00:00:44Social media platforms for organic advertising:TikTok: 00:03:33Instagram Reels: 00:03:33Additional mentions:Autodesk: 00:23:47 (description: a platform for dropshipping and ecommerce businesses)TikTok: 00:19:07 (description: social media platform for generating traffic and sales)Shopify: 00:17:53 (description: popular ecommerce platform for dropshipping)WooCommerce: 00:17:53 (description: another ecommerce platform for dropshipping)
30:1528/11/2023
Resale Revelation: How Brands Are Tapping Into Secondhand with Bianca Tarantowicz
https://www.recurate.com/
36:1421/11/2023
Smart Scaling Secrets from Disruptive Advertising's Jacob Baadsgaard
Mentions with timestamps:Disruptive Advertising - Performance marketing agency founded by Jacob Baadsgaard. WebsiteTimestamp: 00:00:19New Zealand - Jacob Baadsgaard took his oldest daughter on an adventure to New Zealand.Timestamp: Not mentionedZone Two Cardio - Jacob Baadsgaard mentioned his passion for zone two cardio workouts.Timestamp: 00:01:17Books - Jacob Baadsgaard mentioned listening to books during his cardio workouts. No specific book titles were mentioned.Timestamp: Not mentionedRest by Alex Soojung-Kim Pang - Brent mentioned reading a book called "Rest" that discusses the importance of rest and productivity.Timestamp: Not mentionedElon Musk - mentioned by Speaker 2Timestamp: 00:09:33Entrepreneurs Organization (EO) - mentioned by Speaker 1Timestamp: 00:10:03Traction Tools - mentioned by Speaker 1Timestamp: 00:14:33EOS (Entrepreneurial Operating System) - mentioned by Speaker 2 and Speaker 1Timestamp: Speaker 2 - 00:11:33, Speaker 1 - 00:15:34"Traction" book - mentioned by Speaker 1Timestamp: 00:15:34Scaling Up - mentioned by Speaker 2Timestamp: 00:16:27LinkedIn - Connect with Jacob Baggott: LinkedInTimestamp: 00:28:50Disruptive Advertising - Marketing strategy and consultation: Disruptive AdvertisingTimestamp: 00:29:01ChatGPT - AI-powered chatbot: ChatGPTTimestamp: 00:29:43Image and graphic creation tools powered by AI (not specified)Timestamp: 00:30:13
36:2014/11/2023
Driving Multi-Channel Success with Laura Hanlon
Link to Pink Leopard website: https://www.pinkleopard.co.uk/Link to Laura Hanlon's LinkedIn profile: https://www.linkedin.com/in/laurahanlon-pinkleopard/
41:5607/11/2023
How Bank-to-Bank Payments Could Transform Ecommerce with Eric Shoykhet
Visit https://link.money for more informationLink Money provides a pay-by-bank platform that allows US merchants to accept direct payments from a customer's bank account. This saves merchants 60-80% on credit card processing fees.Interchange fees charged by card networks like Visa and Mastercard have been steadily rising, now costing merchants 2.5-3.5% per transaction. This significantly cuts into profit margins.Direct bank transfers are ubiquitous in many countries, but fragmented banking in the US has slowed adoption. Still, access to bank data now allows solutions like Link Money.Shoykhet predicts major merchants will start offering pay-by-bank in 2024. He expects it to gain up to 10% market share in 5-10 years as a long-term trend.Adoption depends on repeating customer relationships where merchants can encourage switching from cards. Subscriptions and repeat purchases are prime targets.For online sellers, pay-by-bank presents a way to reduce costs. But interchange is entrenched, so change will be gradual. Consider risks and benefits before jumping in.As costs rise, pay-by-bank offers a glimpse into a low-fee ecommerce future. Companies like Link Money are leading the evolution.
29:4031/10/2023
The Art of Clienteling: Building Customer Loyalty with Casey Drake
https://endearhq.com/q4-shopify-psychobunny-endearhttps://www.youtube.com/@caseyfromendear
40:3424/10/2023
The evolving expectations of B2B buyers: A digital transformation imperative with Arno Ham
In this podcast episode, Arno Ham, the CTO of Sana Commerce, discusses his role at the company, his passion for technology, and the challenges of B2B e-commerce. He emphasizes the importance of direct integration with ERP systems and the need for digital transformation in B2B. Arno also shares insights on pricing complexities, customer relationships, and the changing expectations of younger business owners. He advises businesses to understand their B2B buyers' needs and to form a multidisciplinary team to drive digital transformation. The episode concludes with Arno promoting Sana Commerce as a solution for B2B e-commerce storefronts.
35:0417/10/2023
Surviving Remote Work: Insights and Strategies with Sharon Koifman
https://www.linkedin.com/in/distantj/
33:2310/10/2023
From Amazon to Everywhere: Navigating the Multichannel Landscape with Jamin Arvig
https://page.aicommerce.com/free-amazon-listings-optimization-audit
35:4503/10/2023
Staying Connected to Customers | The Endear Partner Corner with Jason Sidana
Introducing the Partner Corner, featuring Endear.
Brent introduces Jason Sidana, Chief Growth Officer at MaxBurst, and Madeleine Anderson, Partner Manager at Endear. Jason discusses his company's holistic approach when working with clients and the importance of partnering with other companies to provide comprehensive solutions. He also shares his realization of using sales staff for marketing purposes and the value of staying connected to the end consumer. Madeleine emphasizes the merging of retail and e-commerce and the need for businesses to have a cohesive presence across multiple sales channels. The episode concludes with a shameless plug from Jason and gratitude from Madeleine.
39:1326/09/2023
Unleashing the Power of AI: Wix's Game-Changing Website Creation Tool with Oren Inditzky
Mentions with timestamps:Topic: Wix and related toolsWix: throughout the episodeWix Ecommerce: throughout the episodeWix Editor: throughout the episodeWix App Market: throughout the episodeTopic: AI toolsGenerative AI: 00:08:45Machine Learning: 00:08:45Wix AI Text Creator: 00:08:45Topic: Other tools and featuresThird party apps integration in checkout: 00:12:12Product recommendation for cross-selling and upselling: 00:12:34AI-generated website creation (upcoming product): 00:13:07Website building tool that generates content in 30 seconds: 00:13:51Image generation tool for website design: 00:14:33Smartphone camera for product images: 00:16:02Catalog optimization and Google Analytics integration: 00:16:38Twic app for product ordering optimization: 00:17:01Ease of use in turning on a store and setting up a catalog: 00:19:00Future of e-commerce with AI: 00:20:30Topic: Augmented Reality and SEOAugmented Reality Fitting Room: 00:23:03Apple's Augmented Reality Glasses: 00:23:43SEO (Search Engine Optimization): 00:26:22Topic: AI Content Generation ToolsAI Content Generation Tools: 00:28:35
36:3419/09/2023
The importance of email deliverability and engagement. with Jessica Totillo Coster
If two witches watched two watches, which witch would watch which watch? Each witch would watch which watch belonged to which witch’s wrist.
38:4412/09/2023
Revolutionizing Security Compliance: The Strike Graph Story with Justin Beals
Mentions with timestamps:Strike Graph: 00:00:01Lake Minnetonka Sailing School: 00:01:09PCI Compliance: 00:02:16Introduction of Justin Beals: 00:00:01Justin's passion for sailing and skateboarding: 00:01:09Joke about a giant duck at a fancy restaurant: 00:02:16Discussion about starting Strike Graph and entrepreneurship: 00:03:24Explanation of VC-backed startups and funding rounds: 00:05:44Discussion about revenue and valuation in startups: 00:08:21Mention of overvaluation in the tech industry in the past: 00:10:33PCI-DSS: 00:11:05SOC2: 00:11:05Audit or testing firms: 00:11:05"Standards and Certifications for Security Operations": 00:11:05"PCI DSS Compliance: A Pocket Guide" by Alan Calder: 00:14:20"SOC 2 Compliance Handbook: A Guide for Service Organizations" by Linford & Company: 00:14:20California data standards: 00:17:19European data standards: 00:17:19QuickBooks: 00:18:23Salesforce: 00:19:38WordPress: 00:20:52Magento: 00:20:52Shop: 00:20:52Stripe Graph: 00:21:14SOC2 certification: 00:21:14GDPR (General Data Protection Regulation): 00:22:28Control centric design: 00:25:01User stories: 00:25:01SOC2 audit: 00:27:25ISO 27001: 00:29:17PCI DSS (Payment Card Industry Data Security Standard): 00:29:17TE SACS (Automotive Supplier Certification): 00:29:28"Grok Magento" book: 00:30:06Strike Graph: 00:30:50LinkedIn: 00:31:59
37:0905/09/2023
Solving the complexities of traditional infrastructure with composable and headless architecture with Chris Bach
In the podcast Talk Commerce, Brent Peterson talks to Chris Bach, the co-founder of Netlify, a platform that helps developers build dynamic websites, e-commerce stores, and applications. In their discussion, they dive into the concept of headless and composable architecture, emphasizing its benefits. Chris explains that headless architecture allows the front-end of a website to run independently but simultaneously access its back-end systems. In terms of composable architecture, it's about choosing and combining modules from different systems, providing flexibility, and promoting faster time to the market.
Additionally, Chris highlights some common hindrances to adopting headless and composable architecture and emphasizes the importance of considering the strategy holistically. By automating operational overhead with a platform like Netlify, businesses can focus more on building functionality and gaining business outcomes. Chris concludes by urging enterprises to consider both the components and the orchestration in headless and composable architecture to optimize the benefits.
36:1329/08/2023
Socks with a Mission: An Interview with Michael Mader of Hippy Feet
https://hippyfeet.com/
47:3622/08/2023
Shaping the Digital Landscape with Lauren Schwartz: Insights from The Frontier of E-commerce
In this episode hosted by Brent Peterson, guest Lauren Schwartz, CEO and Founder of the Loft325 Creative Agency, discusses her role in helping e-commerce brands grow their revenue through refined creative execution, paid social campaigns, organic social, and email marketing. The detailed conversation revolves around several topics, including the importance of TikTok in e-commerce, advice on content creation, thoughts on the potential ban of TikTok, the resurgence of Snapchat and the significance of trying new strategies to optimize performance and reach. Brent and Lauren highlight the importance of testing and adapting to new formats and platforms, particularly emphasizing the value of engaging with content creators and influencers. In the end, Lauren shares her plan to launch a new designer course for creatives who wish to enter the paid social fields for advertising.
26:4820/08/2023
Mastering the Post-Purchase Journey: Transforming Returns into Rewards with Tobi Buxhoidt
In this insightful episode of Talk Commerce, Brent Peterson invites Tobi Buxhoidt, the co-founder of ParcelLab, a leading Operations Experience Management platform. Boasting a rich background in logistical operations and a passion for streamlining customer experience, Tobi shares forward-thinking insights on the role of post-sales customer interactions in brand success.
Born in Germany and based out of Boston, Tobi describes how ParcelLab operates on an international scale with several offices worldwide. The platform aims to revolutionize the way brands engage with their customers with data-driven experiences, an approach he believes can create a notable difference in brands’ relationships with their customers.
A large part of the discussion revolves around the role of returns in customer satisfaction. Tobi emphasizes the necessity of having a digitalized, tailored, and customer-centric returns process with varying approaches depending on the customer and the particular product. He cites examples from fashion brand Chico's and electronics company Bose to illustrate the practical application of this approach.
Tobi also touches upon the common assumption that returns should be free. While he understands the reasoning behind this, he reveals intriguing data suggesting that about half of consumers are open to paying for returns depending on the context.
Finally, Tobi gives a glimpse into the future of e-commerce in 2023, where he predicts a significant shift from customer acquisition to enhancing customer lifetime value. He suggests that brands focus on engaging their customers during the entire post-purchase journey, which he claims is critical for customer retention and building lasting relationships.
Tobi invites interested listeners to engage with ParcelLab further through its website, www.parcellab.com. Leveraging his experience and expertise, Tobi aims to help businesses excel in the post-purchase landscape, turning the seemingly mundane process of returns and operational moments into moments of joy.
Find Tobi Buxhoidt on LinkedIn [here](https://www.linkedin.com/in/tobi-buxhoidt-26290498/) for more insights and engagements.
32:1115/08/2023
Unlocking Ecommerce Success: A Deep Dive with John Lunn of Gr4vy
https://www.linkedin.com/in/johnclunn/
22:5508/08/2023
Maximizing Ecommerce Efficiency and Driving Towards Net Zero: A Discussion with Chloe Thomas
In the podcast "Maximizing Ecommerce Efficiency and Driving Towards Net Zero: A Discussion with Chloe Thomas," Brent interviews Chloe, a globally recognized expert in eCommerce marketing problem-solving. As the author of several best-selling books, a keynote speaker, advisor, and host of the award-winning podcasts eCommerce MasterPlan and Keep Optimising, Chloe shares insightful perspectives on sustainability, marketing trends, artificial intelligence (AI), and the role of AI in content creation.
Chloe passionately emphasizes the importance of small sustainable steps towards eco-friendly practices in the e-commerce ecosystem. Her approach suggests conducting a comprehensive supplier audit to spotlight potential areas for improvement. Besides, she underlines the need for businesses to communicate transparently with customers about their sustainability efforts.
Regarding the evolving dynamics of marketing in 2023, Chloe urges businesses to harness a deep understanding of their customers' emotional connections to their brands. Further, she talks about the imperative of staying abreast of changes in platforms like Google Ads, which could potentially impact profitability and sales if overlooked.
Concerning AI in content creation, Chloe articulates a vision where AI plays a supportive role rather than replacing human teams. While AI can generate base content, it's crucial to interweave brand identity and align messages with customer expectations using a human touch.
Currently, Chloe is focusing on growing her podcasts, finding new partners and sponsors, and planning new initiatives for 2023 to help her audience and sponsors more effectively. She also contributes to in-person and virtual events in the eCommerce space as a speaker and chairperson.
As an advisor, Chloe guides eCommerce business owners and marketers on business growth strategies. As a speaker, she frequently participates in premier online marketing events. As a writer, Chloe contributes regularly to the eCommerce and retail press, writes white papers, and has authored five books on eCommerce.
Chloe offers assistance in a variety of areas, including guest-speaking on podcasts or virtual summits, providing expert quotes, guesting on her podcasts, or becoming a board-level advisor for your company.
Away from her professional pursuits, Chloe has a flair for locating interesting TV shows on Amazon Prime, relishes pancakes and Lubeck marzipan, and enjoys reading works by authors such as Irvine Welsh, Susan Cain, and Chuck Palanuik.
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