“I always liken Concur to a condominium building; if you have been on the Concur platform for 10 years and every time you move somebody into the new building, you let them decorate their condo the way that they want it, they have their own set of expense types, their own set of processes, you may have over-engineered your system. So, to really make sure that your system is optimized for those expansions, you need to try to streamline where you can,” shares a Managing Director of the Lyndon Group. Enjoy every moment of this practical podcast conversation between our panellists where you’ll learn how to transform your organization’s spend management to meet the rapidly changing needs of a post-pandemic, global business environmentTranscript | Key Points  Hosted on Acast. See acast.com/privacy for more information.

Taking a spend management program from excellent to astounding is a speciality that Huron does for its SAP Concur partner customers daily. This certainly was the case for Penn State University, one of the longest-running higher education customers of SAP Concur solutions who was ready to optimize and modernize their spend management program and ERP system. Penn State University leveraged the SAP Concur Higher Education Leadership Forum (CHELF) to confirm with their industry colleagues that Huron was the right partner for them, and then transformed their program before and during the global pandemic. “How do we take the technologies that we have, and the expertise we have, and the needs of different organizations, and just get creative with the stuff to make it work?” asks a Senior Solutions Consultant for SAP Concur, in this compelling podcast conversation with a Consulting Manager for Huron. Discover innovation and community at its finest as they walk us through this incredible transformation story for Penn State University.  Transcript | Key Points Hosted on Acast. See acast.com/privacy for more information.

Whether you’re dreaming of working from an exotic island, moving somewhere with affordable housing, or can’t wait to get back to corporate office life, “there's a lot of diversity in terms of what it means to be working outside of the office, and any of those choices involve complexity for the company,” shared a EY Americas Mobility Markets Leader. “EY surveyed 16,000 employees in 16 countries and found that:65% of employees said they felt that this hybrid mix will increase the company's productivity65% said that it will support creativity54% said that it will positively impact the ability to solve problems efficientlySo, you're hearing employees say they believe that it's tremendously valuable to move to a hybrid model and that it will increase productivity, creativity, and problem-solving within the organization.” Listen to our panellists “discuss the challenges related to remote work and the critical nature of keeping the dialogue going between HR, finance, leadership, and the employees.” Transcript | Key Points Hosted on Acast. See acast.com/privacy for more information.

When it comes to information technology, there are specialists that focus on operations, software, development, and logistics and then others that focus on business -but few that can do both. We spoke with one of these unicorn IT and business subject matter experts at Penn State University. “Historically, it's sort of been the wild, wild west in terms of process…One of the things that my group in central IT is interested in is building out better ways to do things that we can identify here in our own shop to get our own house right. But then also provide those examples, and resources of how we're doing process improvement out to other units, and groups within Penn State,” shared the Operations Analyst and Manager of Analysis and Audit for Penn State University. Listen to this podcast interview, hosted by a Solutions Consultant for SAP Concur Solutions, for insights to wrangle your own business and IT process. Transcript | Key Points Hosted on Acast. See acast.com/privacy for more information.

As business travel becomes safe again, organizations are empowering their employees with greater autonomy to use their best judgement and comfort levels to determine when, where, and how to meet with clients and team members. Get thinking about your post-pandemic travel program by listening to a candid and jovial conversation between a Principal Solution Consultant at SAP Concur, and a Practice Lead of Corporate Travel for Acquis Consulting Group. “Sometimes some of the smallest edits lead to the broadest strokes of impact. This is one of those times where we have an incredible amount of opportunity to do that,” shares our panellist. Fine-tune your organization’s travel program to today’s travel standards to have the greatest impact.Transcript | Key Points Hosted on Acast. See acast.com/privacy for more information.

From building the right reporting, to creating awareness, to guiding behavior, and making direct contributions, there’s a lot that organizations can do right now to increase their sustainability. We asked a Senior Value Consultant for the Value Experience Group at the SAP Concur organization and a Senior Consultant and Sustainability SME for our partner, TCG, to share their expert perspective on how to transform corporate sustainability programs in a two-part podcast series. In the previous episode, they provided insights on key terms on how to build a roadmap to sustainability for organizations.Transcript | Key Points Hosted on Acast. See acast.com/privacy for more information.

As we look for ways to increase corporate sustainability, it can be difficult to know where to start. Understanding key terms as well as what to measure empowers organizations to set science-based targets, and then to monitor and adjust. We asked a Senior Value Consultant for the Value Experience Group at the SAP Concur organization and a Senior Consultant and Sustainability SME for our partner, TCG, to share their expert perspective on what sustainability means for corporations. In the next episode, we’ll move into how to use this understanding to transform your organization’s sustainability measures and impact.Transcript | Key Points Hosted on Acast. See acast.com/privacy for more information.

The disruptive environment of the pandemic has unified our workforce through empathy, humility, and resourcefulness, all of which have helped promote business continuity. Communication and work policies around business travel have become more focused on ensuring employee safety in addition to compliance. Managers assessing whether to approve a business trip must determine if it’s worth both the financial and human capital risks. Building contingency plans around the outcomes for business continuity are also about being ready to flip the switch when the next disruption occurs. Listen in to a Vice President of the Value Experience Group at SAP Concur solutions and a Consulting Director at Huron Consulting Group, on how organizations are shifting from measuring the ROI of travel to the Return on Travel (ROT). From car rentals to pre-approvals and home office environments, they discuss the new focal points of a resilient travel and expense program that’s ready for the next disruption in business continuity.Transcript | Key Points Hosted on Acast. See acast.com/privacy for more information.

In this episode we are joined by two implementation specialist Goganjit Sharma from SAP Concur and Paul Carr from EY. They discuss why it is important to have an implementation strategy and how it can improve efficiency, achieve return on investment and enable you to plan for success. Hosted on Acast. See acast.com/privacy for more information.

Many employees are leaning into the work from anywhere lifestyle and organizations are shifting to accommodate these new and evolving expectations. Designing a winning mileage program that is fair, comprehensive, and relevant to the times is no simple feat. Since mileage is a top area of spend for many organizations, how they handle the policies, tracking, reimbursement, and feedback can be instrumental for budget planning, as well as validating employees who travel long or short distances for work.Transcript | Key Points Hosted on Acast. See acast.com/privacy for more information.

In the fourth and final episode, Hendrik Vordenbaeumen, Global Vice President Product Strategy, SAP Concur, and guest speaker David Johnson, Principal Analyst Serving CIO Professionals, Forrester, discuss the differing priorities of C-level executives: Those who will prioritize employees returning to work in an office as soon as possible, and those who will continue to allow employees to work remotely. Hendrik and David discuss how managers allow some level autonomy because there is trust that employees want to do the right thing for the company. Hosted on Acast. See acast.com/privacy for more information.

In the third episode, Hendrik Vordenbaeumen, Global Vice President Product Strategy, SAP Concur, and guest speaker David Johnson, Principal Analyst Serving CIO Professionals, Forrester, discuss how products of the future will differ from the past based on COVID-19 resiliency, home office expense policy predictions, and how the employee experience influences the way companies rethink policies. Hosted on Acast. See acast.com/privacy for more information.

In the second episode, Hendrik Vordenbaeumen, Global Vice President Product Strategy, SAP Concur, and guest speaker David Johnson, Principal Analyst Serving CIO Professionals, Forrester, discuss how travel scenarios differ globally, new travel expectations, and Hendrick shares his experience traveling during the pandemic. Hosted on Acast. See acast.com/privacy for more information.

Throughout this four part podcast series, Hendrik Vordenbaeumen, Global Vice President Product Strategy, SAP Concur, and guest speaker David Johnson, Principal Analyst Serving CIO Professionals, Forrester, discuss traveler safety and the return to business through pandemic reopening phases, expectations around remote office locations, and policy projects customers are focusing on today. In this episode, Hendrik and David discuss why companies are looking for outside perspectives to succeed during the pandemic. Hosted on Acast. See acast.com/privacy for more information.

In this episode of SAP Concur Conversations, Rachel van der Merwe, Director, Product Marketing EMEA and Mark Woodhouse, Director, EMEA Platform and Product Partnership discuss the complexities of global VAT reclaim and how our latest solution Concur Tax Assurance by VATBox can assist you on your road to compliance. Hosted on Acast. See acast.com/privacy for more information.

While Covid presented vast challenges, it also forced organizations to evolve to a more digitized infrastructure that supported employees personally and professionally. “2020 was the perfect opportunity for companies to gut whatever process they had, build some new and exciting, streamline processes, and get the technology in there to support them. That’s what 2020 was about.” Listen in to the hopeful and pragmatic conversation between a Value Consultant for SAP Concur, and the Specialist Master for Deloitte, as they discuss the current and future state of the employee experience and organizational spend governance optimized through financial technology.Transcript | Key Points Hosted on Acast. See acast.com/privacy for more information.

Transformation of a Travel and Expense program served as a starting point for simplification in other areas of the organization, for medical device company, Smith and Nephew. Listen in to the empowering and candid conversation between the VP of Customer Improvement for SAP Concur, and the Travel and Expense Lead for Smith and Nephew as they talk through the key elements to a successful transformation and globalization across more than 40 countries. Smith and Nephew’s choice to prioritize employee satisfaction allowed them to keep humans central to the implementation of Artificial Intelligence-aided technology, which has allowed their operations and employees to thrive amidst the global pandemic and beyond.Transcript | Key Points Hosted on Acast. See acast.com/privacy for more information.

In the third and final episode of our global travel series our experts discuss the impact of Brexit on business travel and how TMC’s and SAP Concur can help and support your organisation. We provide an insight into new technologies and how they are helping TMC’s to service their customers better and finally Tony shares his experience of flying during a pandemic. Hosted on Acast. See acast.com/privacy for more information.

In part two of this three part global business travel special, we discuss how TMCs are changing their pricing models in the short-term to assist with pandemic in the long-term. What it means to have management fee over a transactional fee and the value a TMC can bring to your business. The panel also discusses how the pandemic has shifted perception of sustainability, the positive impact on the environment and what authentic sustainability actually means to businesses. Hosted on Acast. See acast.com/privacy for more information.

In part one of this three part global business travel special Alistair Kent interviews Tony McGetrick from BCD and Darryl McGarvey from SAP Concur and they discuss how businesses are readjusting spend and what changes they are making to their travel policies. The key outcomes from two recent travel surveys and how duty of care is taking centre stage for traveller wellbeing. Hosted on Acast. See acast.com/privacy for more information.

n this episode of SAP Concur Conversations Antony Elliott, Senior Director Strategic Accounts EMEA, gives his opinion on what businesses should consider in light of COVID-19 and how they can adapt their operations to navigate change. Hosted on Acast. See acast.com/privacy for more information.

Join Kirk Hayes and Mark Woodhouse as they showcase our App Centre partners and provide information on how they can support and help your business.From travel to tax, sustainability to traveller safety; SAP Concur has an ecosystem of partners that can solve and enhance all of your business needs. Hosted on Acast. See acast.com/privacy for more information.

In this episode of SAP Concur Conversations we are joined by Julie Oliver from Reed & Mackay to talk about the challenges facing business travel and how they have adapted their business to help and support their customers. Julie is joined by our own Darryl McGarvey and together they discuss how they believe business travel will change in light of COVID-19 and the green shoots they are seeing. Hosted on Acast. See acast.com/privacy for more information.

This is a two part special of SAP Concur Conversations where we interview Anthony Elliott, Senior Director of Strategic Accounts EMEA to ask him “Think you know SAP Concur… think again”. In part two Antony explains what makes SAP Concur more than just a travel booking tool, explaining why it is beneficial to book travel through SAP Concur rather than going direct, how the future of travel is changing and what does SAP Concur offer that no one else does. We also take a deep dive into the partner ecosystem and how it supports your business, finishing the episode with some fun facts. Hosted on Acast. See acast.com/privacy for more information.

This is a two part special of SAP Concur Conversations where we interview Anthony Elliott, Senior Director of Strategic Accounts EMEA to ask him “Think you know SAP Concur… think again”.In part one Antony explains what makes SAP Concur more than just an expense management solution, discussing the origins of SAP Concur, our product portfolio, how the business has changed in support of our customer’s needs, what we can offer our customers that makes us different and the SAP Concur mobile app. Hosted on Acast. See acast.com/privacy for more information.