If you think you can't do something, you're probably right. Because just thinking that you can't gives you a great excuse to not even try. I know a handyman who has every right to think that way. But he doesn't. And that's made all the difference.

The longer that brisket sits on the smoker, the better it's going to be. Kinda like you and your career. You're pretty good in year one, no doubt. But your best stuff takes years to perfect...and is worth the wait.

Some of the things you say all the time may mean something to you but may mean absolutely nothing to someone else.

Don't let the equivalent of a bowl of Grape-Nuts ruin your change initiative.

The last thing you want to do while running with the bulls in Pamplona, Spain, is to turn around and run at them. Running with them is the key to survival. Which is true no matter what kinds of bulls you're dealing with.

We've all been there...totally befuddled by the whip end of a process or a decision that's obviously the result of groupthink. No one person in their right mind could have possibly come up with something like this all by themselves, right? Right. So let's fix that, following the sage advice from Men in Black.

Everyone has a particular set of skills. But some folks are simply more skillful than others. Here's a bit about why and how that is and what to do about it.

Here's why companies should say less and also do less, on purpose.

Growing up in a blue collar home in Fort Valley, Ga., kicked off an incredible 35-year career journey, a trip that has now come full circle with the refocus and relaunch of what it is I do all day.

You're in a tough spot when you have to make a choice between two really good options. And while it was a tough decision, that choice has made all the difference, though, admittedly, it has not been nearly as delicious.

In this one, I explain the concept of Brand = Experience Squared and how the combination of Customer Experience and Employee Experience truly defines a brand/company.

Ride along with me as I explain how most folks are usually looking for validation, not just something of value.

Settle in for a heartwarming story about a simple solution to a complex problem.

Sure, a full loaf of bread is what most people want. But not everyone.

Hey, y'all. Miss Clara and Tom the Cat were two of my inspirations for how to delight employees.

Hey, y'all. Here's why most turnover is a choice and why you have as much as you're willing to accept.

Hey, y'all. My nerdy childhood helps explain how speed cubing was a perfect way to prepare for unscrambling all kinds of comms challenges at work.

Hey, y'all. Today I'm sharing a lesson from a legendary college football coach on the power of staying connected.