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Denise Cooper
On the Remarkable Leadership Lessons Podcast, we believe that acknowledging that you don’t know what to do differently is a sign of strength not weakness. Our guests will give you the tools to ask for that much-needed raise, to prepare yourself for life in the C-Suite, and to develop a growth mindset that leads you and your team to the desired results. We help you make work, career and leadership work for you.
Host Denise Cooper helps listeners assemble the building blocks of emotional intelligence: accountability, compassion, the willingness to admit wrongdoing, and the determination to follow through. Problems do not end with strategy. They end with thoughtfully developed solutions consistently put into practice.
Make your actions intentional, your behaviors mindful, and your decisions deliberate. And no matter what, own up to all of them.
Why New Hires Fail: 7 Hidden Obstacles You’re Overlooking
Think hiring the right person guarantees success? Think again. You found the perfect hire, but they’re gone in six months. Why? It’s not just about skills—it’s about navigating hidden power dynamics and unspoken rules. In this episode, we uncover the 7 critical challenges every new hire faces, including:Identifying who has the real power (hint: it’s not always their boss).Dealing with powerbrokers and gatekeepers who control access.Understanding the ingrained habits and culture that resist change.If you think hiring top talent is enough, you’ll want to listen in and discover what’s truly necessary to ensure your new hire doesn’t just survive—but thrives.Today, Denise Cooper and Deborah Walsh, President of the International Executive Search firm she built over 30 years. You can connect with Deborah Walsch on LinkedIn https://www.linkedin.com/in/deborah-walsh-875b932/
39:5521/11/2024
When New Hires Don’t Stick: Managing Team Resistance to Change
Ever had a new hire leave within months due to team resistance? It’s more common than you think. This episode covers:The importance of finding a cultural fit while upgrading team skills.How to handle team pushback when introducing new talent.Proven strategies to respond to feedback and maintain harmony during change.Tune in to discover how to turn team resistance into an opportunity for growth and retention.Denise Cooper and our returning guest, Pamela Richards, CEO Cornerstone Success, delve into a lively discussion about the idea of "fit" when hiring. What does it mean? Is it important? How do you create a million-dollar team with people who don't know and may not like each other? My guess Pamela Richards, is known for her passion for people and facilitating positive change for anyone in need with an open mind. She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding. She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown’s Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser.
36:0314/11/2024
Simplify, Lead, and Empower: Strategies for Driving Growth in Your Business
Managing a growing business? In this episode, Cary Prejean and I cover three powerful strategies to help you lead more effectively:Streamline Financial Insights: Learn how to make quick, data-driven decisions by simplifying financial management.Communicate with Confidence: Explore how impactful communication is rooted in self-awareness, which builds trust and critical thinking in your team.Boost Employee Engagement: Empower your employees and enhance performance through relationship-building and feedback loops.Cary Prejean, President and CEO of Strategic Business Advisors (https://strategicbusinessadvisors.org/) has over 35 years of experience helping CEOs understand the financial health of their businesses in one hour. In this podcast, Cary Prejean and Denise delve into the importance of bridging entrepreneurial skills with managerial proficiency to address gaps in business operations. Learn how to coach individuals to change automatic behaviors that disempower them and hinder business growth. Tune in to discover how these leadership strategies can transform your business and your team.
36:3507/11/2024
Building Resilience: Mental Tenacity for Lasting Impact
In this inspiring episode, host Denise Cooper speaks with Russell Harvey, the Resilience Coach, about what it takes to nurture, build, and leverage resilience to make a lasting impact. Whether your goal is to influence 100 people or 100,000, the ability to stay mentally strong in the face of challenges is crucial. Russell and Denise discuss the importance of having a clear purpose or vision—something that drives and invigorates you when times get tough. However, many struggle to define their vision, and this podcast provides practical steps to help you discover your purpose and move through the discomfort of change.They delve into the key components of resilience, offering strategies for staying the course when obstacles arise. If you're looking to enhance your mental tenacity, improve your leadership, or simply make a bigger impact in your personal or professional life, this episode is packed with actionable insights to help you thrive through life's challenges.You can contact Russell Harvey at LinkedIn https://www.linkedin.com/in/russelltheresiliencecoach/ or via his website: http://www.theresiliencecoach.co.uk/
42:0931/10/2024
How HR Leaders Can Drive Change, Rethink Talent, and Align Business Expectations in a Shifting Workforce Landscape
Deborah Walsh, the CEO of Deborah Walsh Executive Search, joins host Denise Cooper in this episode to discuss the pressing issues HR leaders face as they navigate talent shortages, shifting demographics, and evolving business demands. As birth rates decline and more employees retire, HR must rethink traditional work and talent acquisition approaches. Denise and Deborah explore how HR can gain the CEO's attention and move their agenda forward in a crowded field of priorities.They discuss strategies for attracting the right talent in a shrinking labor pool, adjusting business expectations, and ensuring HR professionals possess the necessary expertise to succeed in 2024 and 2025. This conversation provides actionable insights for HR leaders looking to influence change, align with business goals, and adapt to the future of work. If you're an HR professional aiming to stay ahead in a rapidly changing environment, this episode offers essential guidance for navigating the talent crisis and reshaping the workforce.You can reach Ms. Walsh on LinkedIn: https://www.linkedin.com/in/deborah-walsh-875b932/
34:4124/10/2024
How Leaders Can Adapt to Hybrid Work and Create a Productive, Engaged Workforce.
In this episode, host Denise Cooper discusses the future of work with Pamela Richards, CEO of Cornerstone Success, as they tackle one of the biggest challenges executives face today: bringing employees back to the office. With some leaders mandating a full return to in-person work and others experimenting with hybrid models, the transition is causing disruption, increased turnover, and challenges in recruiting top talent. Denise and Pamela dive deep into how executives can create, adjust, and sustain a productive workplace culture amidst these shifts.They explore key strategies for building a positive culture that aligns with business goals and employee needs, whether adopting a hybrid model or transitioning back to a fully in-office environment. The discussion includes insights on fostering engagement, minimizing turnover, and ensuring employees remain productive and satisfied in the new normal. If you're considering how to approach the return to work, this episode offers practical advice for navigating the complexities of modern workplace dynamics. You can connect with Pamela Richards via LinkedIn at https://www.linkedin.com/in/ccsuccess/
41:5617/10/2024
Discover How Values-Driven Leadership and Emotional Health Create Lasting Impact in Business and Life
In this episode, Denise Cooper speaks with Randy Ross, CEO of Remarkable, to uncover key leadership insights based on his upcoming book, Remarkable. Together, they explore how the principles of axiology—understanding values and worth—play a crucial role in effective leadership. Randy discusses aligning actions with values to create a positive impact on both personal and professional levels. The conversation also highlights emotional health, well-being, and the role of gratitude, hope, and problem-solving in leading a fulfilling life. Randy’s core message is simple yet profound: “Be remarkable.” By doing good for others and creating value, leaders can inspire positive change, both in their organizations and in the world. The episode concludes with actionable steps for applying these lessons, including pre-ordering Randy’s book and connecting with him for further leadership development insights.Listeners are encouraged to reflect on how they can be remarkable in their own lives and explore more by visiting Randy’s website, https://drrandyross.com/ or LinkedIn profile, https://www.linkedin.com/in/drrandyross/
36:4810/10/2024
Beyond the Buzz: The D.A.R.E. Model for Effective Leadership
Question: What's the value of being able to have uncomfortable conversations around DEI masterfully? How much more could you company prosper if you could increase your business by attracting diverse buyers? In this podcast, Denise Cooper and her guest, Dietra Giles, an international consultant, speaker, and corporate trainer, delve into the intricacies of leadership, focusing on the often-overlooked skill of conversational competence. Today's insightful podcast discussion explores how effective communication can drive DEI initiatives, foster strong team dynamics, and navigate complex business challenges.Key topics covered in this episode:The evolution of diversity, equity, and inclusion (DEI) in the workplaceThe importance of conversational competence as a foundational leadership skillThe D.A.R.E. model: A practical framework for navigating tough conversationsThe role of leadership in fostering a culture of open communication and inclusivity.Addressing common challenges faced by executives and CHROs in mid-sized companies.By understanding and applying the D.A.R.E. model, listeners can enhance their leadership abilities, build stronger relationships, and create a more inclusive and productive work environment.You can learn more and reach Dietra Giles at https://www.dethragiles.org/about
44:3103/10/2024
C-Suite execs: Are your systems stuck in the past while your work evolves at warp speed?
C-Suite executives: Are your systems stuck in the past while your work evolves at warp speed?Does your leadership team need to learn new management skills to stay competitive? Are you confident your leadership team can capitalize on the promise of AI or will they stay stuck in the past? In today's rapidly changing workplace, traditional leadership styles just don't cut it anymore. This episode features a compelling conversation between Jennifer Simpson and Denise Cooper, where they delve into the critical need to evolve leadership systems alongside individual development.Here's what you'll learn:How to identify and fix outdated workplace models.3 actions that will reskill your leadership team fast. Why is it crucial to create a culture based on psychological safety to foster open dialogue and dissent?Techniques for leveraging data and technology to make informed decisions.This episode is a must-listen for:Senior ExecutivesHR ProfessionalsWhite-Collar ProfessionalsReady to unlock a more inspired and productive work environment? Tune in now!
43:1029/03/2024
From Blunders to Breakthroughs: A CHRO's intropective jouney on leading cultural competency.
Navigate Work's Cultural Labyrinth!From language blunders to identity awakenings, this episode dives deep into, Loren Rosario-Maldonado, a leader who cracked the code of cultural intelligence. Be captivated by hearing her very personal journey of discovery as a minority woman who learns about her own biases and how they impact work. Hear how miscommunication can impact relationships & why enforcing one language can be divisive. Explore ideas on the challenges when you are forced to do self-reflection, role model inclusive leadership, & set boundaries for authentic expression. All this while, overcoming resistance to introspection & unlocking personal growth for herself and the teams she leads! Don't miss this roadmap to success in today's diverse workplace!#culturalintelligence #leadership #communication #inclusion #podcast
40:4329/02/2024
Pamela Richards: From Burnout to Belonging: A Blueprint to Build A Workplaces that Heal and Thrive
Feeling emotionally drained at work? You're not alone. This podcast cuts through the usual productivity hacks and dives deep into the often-ignored issue of trauma in the modern workplace. Join Pamela Richards and Denise Cooper, seasoned experts in leadership and well-being, as they tackle the hidden wounds impacting our teams and our performance.Here's what you'll discover:Hidden faces of trauma: Recognize the various forms trauma can take, from major events to chronic stress, and understand how it affects individuals and teams.Leading with emotional intelligence: Learn how to create a culture of compassion, build psychological safety, and prevent conflicts from escalating.From isolation to connection: Ditch the endless emails and rediscover the power of face-to-face interaction in an age of hybrid work.Redefining high performance: Unlearn the myth of workaholism and discover the secrets to managing workload, setting boundaries, and prioritizing well-being for sustainable success.Actionable insights for leaders: Get practical tips on onboarding improvements, conflict resolution, and building a supportive work environment for all.This podcast is not just about surviving, it's about thriving. Join Pamela and Denise on a journey towards workplaces that heal, connect, and unleash the full potential of every individual.Bonus: Dive deeper into specific topics like "quiet quitting," emotional self-care, and critical thinking for inclusivity through the podcast's action items and future episode plans.Ready to build a more human, more resilient workplace? Hit play and start your journey with "Remarkable Leadership Lessons".Pamela Richards is a recurring guest and a change-maker. As an executive coach and facilitator, she is passionate about helping people unlock their potential and make lasting life transformations. With a background in running leadership programs at ASU, Pam is a master at designing and implementing effective team-building and executive staffing initiatives. Her expertise as a Certified Dare to Lead™ and Conversational Intelligence™ facilitator allows her to foster powerful conversations that drive meaningful change. Pam's infectious enthusiasm and genuine care for people make her the ultimate coach and champion of personal growth and transformation!You can continue the conversation with Pam by Cornerstone Success [email protected]
34:5622/02/2024
Deborah Walsh: The Onboarding Blueprint: Keys to Unlocking New Hire Success and Company Thriving
New job jitters? Fear not, newbie! This podcast is your ultimate guide to crushing your onboarding and thriving in your new role. Join Debbie and Denise, your friendly HR experts, as they peel back the layers of the onboarding process and reveal the secrets to a smooth and successful transition.Whether you're a nervous new hire or an employer eager to make a great first impression, this podcast has something for you. Get ready to:Uncover the challenges of remote onboarding and discover strategies for building connection and engagement, even from afar.Identify the key ingredients of a successful onboarding experience – from clear expectations to meaningful introductions and beyond.Learn how to foster a sense of unity and camaraderie among new hires, so they feel like part of the team from the get-go.Brainstorm future podcast episode ideas and ensure you never miss out on valuable HR insights.This is your one-stop shop for all things onboarding. Stop the scrolling, hit play, and get ready to unlock your full potential, both as a new hire and an employer.Bonus: Stay tuned for upcoming episodes where Debbie and Denise will delve deeper into specific onboarding topics, from paperwork pitfalls to cultural immersion tips.Remember, a great onboarding is the foundation for a happy and productive employee. Let's build thriving workplaces together, one new hire at a time!Deborah Walsh: Builder, talent whisperer, and diversity champion. Forget the suits and jargon. Deborah Walsh cuts through HR noise with real-world wisdom forged in the trenches. She's seen everything from selling Fortune 200 benefits packages (despite knowing nada about them!) to building her own search firm. Now, she helps leaders unlock exceptional talent, build inclusive cultures, and turn good companies into remarkable ones. Think executive coaching with grit, outplacement with empathy, and DEI that's not just a checkbox. Join Deborah on "Remarkable Leadership Lessons" as she cracks the code on talent, shares her hard-won insights, and proves that great leadership is all about building thriving teams. You can follow Deborah on LinkedIn: https://www.linkedin.com/in/deborah-walsh-875b932.
40:3315/02/2024
Untangling the Messy Truth: My ADHD, My Worth, and the Fight for Neurodiversity
In this episode, Dr. Fiona Peters and Denise Cooper engage in a thought-provoking discussion on embracing ADHD and neurodiversity. Dr. Peters shares her personal journey of self-acceptance and the impact of her ADHD diagnosis on her life.We explore the challenges Dr. Peters faced before her diagnosis, its toll on her self-worth, and the transformative power of self-acceptance. Discover how embracing your uniqueness can lead to a more fulfilling life.Dr. Peters emphasizes the importance of energy, vitality, and freedom for productivity and success. She believes that individuals with ADHD possess untapped potential, and Denise Cooper emphasizes the value of self-discovery for everyone.Learn how to recognize ADHD traits in yourself or others by reflecting on childhood experiences, emotional regulation, relationship patterns, and career challenges. Dr. Peters encourages self-acceptance, kindness, and self-care for those who relate to ADHD traits.The discussion also touches on the role of managers in supporting employees with ADHD traits. Discover strategies for open communication, accommodation, and providing feedback that empowers neurodivergent team members. Dr. Peters highlights the need for HR departments to create inclusive workplaces.Audience Takeaways:Insights into embracing ADHD and neurodiversity.The power of self-acceptance and self-care.Recognizing ADHD traits in yourself or others.Strategies for supporting neurodivergent employees in the workplace.From documentaries to PhDs, Dr. Fiorna Peters isn't afraid to dive deep. Now, she's a leading expert on Neurodiversity and the power of inclusion in workplaces and families. Her lived experience as a mixed-race woman shapes her unique perspective on belonging and thriving.Diagnosed with ADHD in adulthood, Fiorna doesn't just speak about neurodiversity, she embodies it. Her creativity, hyperfocus, and communication skills are superpowers she harnesses to unlock the talents of others, whether through her bestselling books, engaging talks, or insightful consulting.Tune in to meet a thought leader who challenges norms and champions belonging. Dr. Fiorna Peters will inspire you to embrace your quirks and create environments where everyone can thrive. You can connect with Dr. Peters via LinkedIn linkedin.com/in/dr-fiona-peters-frsa-9a55a876
37:0808/02/2024
Beyond Buzzwords: A Deep Dive on Employee Discontent and What You Can Do To Turn it Around.
Is your workplace just going through the motions? Tired of the endless stream of leadership books and "happy at work" platitudes that never seem to make a difference? This podcast cuts through the noise and gets to the heart of what truly creates thriving, engaged workplaces.Join Denise Cooper and Robyn Garrett, seasoned experts in workplace dynamics, as they peel back the layers and reveal the hidden culprits behind employee discontent. From leadership gaps to outdated learning styles, they delve into the real challenges holding companies back. But this isn't just a problem diagnosis; it's a practical toolkit for building a better future.Discover how to:Foster empathy and psychological safety for stronger, more connected teams.Navigate generational differences in work expectations.Set clear boundaries and build trust through effective communication.Identify your personal values and make purposeful choices at work.Master the skill of empathy and connect with colleagues on a deeper level.This is a no-nonsense conversation about real-world solutions for creating workplaces where people not only work, but thrive. Get ready to rethink everything you thought you knew about employee happiness and discover the power of leadership that truly inspires.Bonus: Learn more about Robyn's book "Happy at Work" and find resources to continue your journey towards a better work life.Robyn L Garrett is CEO of Beamably and a top TikTok expert on leadership, known by millions for witty insights and practical, modern strategies. She is the author of Happy at Work: How to Create a Happy, Engaging Workplace for Today's (and Tomorrow's!) Workforce and Be True to Yourself: The Personal Values Workbook. After many years as a startup executive, Robyn became tired of working with “leaders” who continuously put profits before people. She wanted to guide a new generation of leaders, teaching them to bring a “beam” of light into the lives of others. Now, she is building tools and technology to further this mission. NPR, Harvard Business Review, The Wall Street Journal, The Hill, and numerous podcasts and other media outlets have featured Robyn. Learn more at www.robynlgarrett.com
38:0101/02/2024
Tone-Deaf to the Times: Has HR Lagged Behind the Modern Workforce?
This episode takes a critical look at the role of Human Resources (HR) in the evolving landscape of the modern workplace. Denise Cooper and Deborah Walsh explore whether HR practices have kept pace with the rapid changes in work culture, especially in light of the COVID-19 pandemic, technological advancements, and shifting employee expectations.Deborah and Denise talk about the skills, wisdom, and abilities of HR professionals to successfully connect and enable the business to grow and endure the changes ahead. Honest and insightful, acknowledging the current challenges HR faces but offering clear solutions and a path towards regaining trust and relevance.Engaging and conversational, featuring practical insights and real-world anecdotes from experienced professionals.The five skills HR professionals need to remain relevant. The questions executives secretly ask about HR the function and why HR is progressing. Forward-looking, emphasizing the need for HR to adapt and innovate to meet the demands of a changing workforce and economy.Currently at Brown and Brown Insurance Company, Deborah Walsh leads Talent Management, bringing her extensive experience to serve the needs of insurance companies. Known for her engaging presentations, Debbie continues to be a sought-after speaker, sharing her wealth of knowledge with business communities. You can follow her on LinkedIn https://www.linkedin.com/in/deborah-walsh-875b932
38:2826/01/2024
Feeling Lonely at the Top? Unmasking the Hidden Epidemic of Leadership Loneliness.
In this thought-provoking episode, Denise Cooper and Pamela Brooks delve into the often-overlooked topic of trauma in the workplace. They discuss how the changing dynamics of the modern work environment, intensified by the COVID-19 pandemic, have led to increased feelings of loneliness, depression, and isolation among employees. We talk about why executives don't handle conflict and in not doing so, increase the number of unhealthy practices that become part of the organization's culture. Key Topics:Statistics on Loneliness and Mental Health: Discussion on the alarming statistics of loneliness, with around 33% of Americans experiencing regular loneliness, and the correlation with rising rates of depression and addiction.Impact of COVID-19: Exploration of how isolation during the pandemic has exacerbated workplace conflicts and mental health issues.Trauma in the Workplace: Pamela Brooks discusses various forms of trauma, comparing it to physical injuries. Examples range from the stress of organizing a big event to experiencing personal loss.Leadership and Emotional Intelligence: Importance of leaders having the tools to address conflicts and promote psychological safety. Denise Cooper shares a real-life example from her team coaching experience.Communication and Conflict Resolution: Emphasis on the necessity of direct communication in resolving conflicts and reducing reliance on digital communication methods.Hybrid Work Challenges: Discussion on the intricacies of hybrid work, including the importance of face-to-face interaction and the negative impacts of anxiety and workaholism.Workplace Culture and Support Structures: Strategies for leaders and HR to foster a culture that supports well-being, including redesigning new hire orientations and regular check-ins with team members.Emotional Well-Being and Boundaries: Focus on creating an environment that supports the emotional health of employees, with strategies for managing emotions, setting boundaries, and involving team members in decision-making.
34:5619/01/2024
Burnout Antidote: Recharging Leadership for a Balanced, High-Performing Future
Ready to unleash the power of relationships and well-being in your organization? Join Jamie Shapiro and Denise Cooper as they dive deep into the critical connection between human connection, self-care, and leadership excellence. This episode is your roadmap to building thriving teams, overcoming burnout, and creating a sustainable culture of inspiration.Discover:The secret sauce of high-performing teams: Learn how trust, psychological safety, and personalized well-being strategies ignite team performance and organizational success.Recharging your leadership battery: Uncover actionable steps for maintaining vitality, setting boundaries, and nourishing your own well-being as a leader.Breaking free from the email trap: Explore practical solutions for limiting after-hours communication and fostering a balanced work environment for everyone.Aligning priorities for lasting impact: Understand the critical connection between organizational values, reward structures, and achieving sustainable success.Leading from your fullest potential: Learn how self-care is not just self-indulgence, but the foundation for powerful, authentic leadership.This episode is packed with real-world insights, practical tools, and actionable strategies to transform your leadership, your team, and your organization. Don't miss your chance to unleash the power of well-being and build a future of thriving human systems.Jamie Shapiro is a CEO coach, positive organizational psychologist, and the bestselling author of Brilliant, Be the Leader Who Shines Brightly Without Burning Out. She is a Master Certified Executive Leadership Coach, professional speaker, researcher, facilitator, and nutritionist. Having experienced burnout in the corporate world, she understands the incredible pressure we face in our lives and the difficulty in staying connected to professional and personal goals in demanding environments. Through her corporate career, she realized the toll that high-pressure, stressful, and demanding roles can take. She left the corporate world with a mission to make changes for people and organizations. You can reach Jamie at https://www.connectedec.com/coaches/2023/2/16/jamie-shapiro Or on LinkedIn https://www.linkedin.com/in/jamie-shapiro/
41:4511/01/2024
Beyond The Whispers: Unmasking the Silent Accomplices of Toxic Workplaces
Is your workplace silently sinking in a swamp of disrespect and dysfunction. This episode, Denise and her guest Kimberly Benoit dive deep into the hidden world of toxic workplaces, exposing the subtle be workplace behaviorss environment. We'll bust the myth that only "bullies" and the "mean girl" are to blame. You'll discover how casual observers, silent witnesses, and even well-meaning leaders can unknowingly perpetuate the problem.Get ready to:Unmask the "crazy": Learn how to recognize the early warning signs of a toxic workplace before it consumes you.Own your role: Discover how your own reactions and inaction can fuel the fire.Become a changemaker: Uncover actionable steps everyone can take to break the toxic cycle.Stand your ground: Find out why staying and fighting for a better workplace is often the braver (and more effective) choice than running away.Lead the transformation: As a manager, learn how to tackle disrespectful behavior head-on and set new standards for your team.Join us on this critical conversation and reclaim your right to a healthy, thriving workplace.Kimberly J Benoit is an award-winning leadership and workplace toxicity expert with over 20 years of corporate experience across various industries and companies, from small nonprofits to Fortune 50 giants such as Target. She is renowned for the We’ve All Done It™ Framework, in which she coaches, consults, a speaks to organizations seeking innovative strategies to retain exceptional leaders, build cohesive teams, and tackle toxicity. Kimberly is the bestselling author of the book “We’ve All Done It,” and also hosts a podcast with the same title. She is on a mission, often with a touch of humor, to encourage us to be honest about each individual's role in contributing to toxic workplaces. She believes we can evolve into more confident leaders and build stronger teams and organizations through this understanding. You can reach Kimberly by going to her website: https://kimberlyjbenoit.com/services/coaching/ https://www.linkedin.com/in/kimberly-j-benoit/
45:2404/01/2024
Pamela Richards: Positivity Poison: The Toxic Reality of Forced Optimism in the Workplace
Positivity Poison: The Toxic Reality of Forced Optimism in the Workplace. In this episode, you could explore how an excessive focus on positivity can lead to a culture where genuine concerns are brushed aside, difficult conversations are avoided, and real issues go unaddressed. This kind of "fake it 'til you make it" mentality can breed resentment and undermine employee morale, productivity, and well-being. Let's dive into the dark side of positivity! For many of us, we were taught always to have a smile on our face. As a leader, you may have said, "Don't bring me problems. Only bring me solutions." The idea was to get your team to step up, get in action, and solve the problem. However, we now know there are negative consequences when you don't deal with problems, especially emotional burnout. Denise Cooper and Pamela Brooks discuss What is toxic positivity? What does toxic positivity do to people, teams, and business results?Toxic positivity can lead to increased impostor syndrome and denial of our weaknesses, limiting our growth. Learn three questions and actions leaders can use to balance the need for solutions with helping people express their frustration constructively. Pamela Richards is a recurring guest and a change-maker. As an executive coach and facilitator, she is passionate about helping people unlock their potential and make lasting life transformations. With a background in running leadership programs at ASU, Pam is a master at designing and implementing effective team-building and executive staffing initiatives. Her expertise as a Certified Dare to Lead™ and Conversational Intelligence™ facilitator allows her to foster powerful conversations that drive meaningful change. Pam's infectious enthusiasm and genuine care for people make her the ultimate coach and champion of personal growth and transformation!You can continue the conversation with Pam by Cornerstone Success [email protected]
32:1029/12/2023
Deborah Walsh: Change vs. Transformation: Charting the Course for Business Success
In 2024, leaders may grapple with uncertainty and a sense of urgency as they navigate the complex and emotionally charged process of transformation. While the drive for change is crucial, balancing it with empathy and attention to the human element is equally important. Leading transformation is no easy feat - it requires a delicate balance of strategy, execution, and people management. As a hiring executive, it's crucial to identify internal talent who possess not only the necessary skills but also the adaptability, resilience, and emotional intelligence to thrive in a rapidly changing environment. In this episode, Deborah Walsh and I delve into the three key considerations for hiring and evaluating internal talent in a transforming organization: defining the right skill set, creating a culture of adaptability, and fostering emotional intelligence.We'll also talk about:Leaders may experience feelings of uncertainty, fear of the unknown, and a sense of urgency to drive change while also balancing the human element of transformation.The 4 skills HR professionals must develop skills such as change management, leadership development, and data analysis to support transformation initiatives.Transformation stress can trigger a "fight or flight" response in employees, leading to shorter tempers, more reactivity, and decreased productivity.Deborah Walsh is a recurring guest on the show. She focuses on talent, acquisition, development, management, assimilation, experience, and retention. Debbie’s expertise is in consulting with corporations on their internal policies and practices to make them efficient, executive search, and executive coaching. She is a frequent and popular speaker before business groups.Currently, she is the Head of Talent for Brown and Brown Insurance Company, which serves other insurance companies.You can connect with Deborah Walsh on LinkedIn: https://www.linkedin.com/in/deborah-walsh-875b932 Denise Cooper is an executive leadership development and performance expert who works with leadership teams to understand the purpose, power, and value of each type of team. There are four kinds of teams in organizations, and each has a place and is a tool to create organizational value. The four teams are Work groups, teams, high-performing teams, and high-value teams. Connect with her on LinkedIn at https://www.linkedin.com/in/denisecooper
36:0522/12/2023
Karan Rhodes: The Power Partnership: Reimagining the Executive-HR Dynamic
Tired of the same old HR-executive drama? As an executive, do you question whether you're getting enough value from your HR department? Do you feel HR isn't preparing your company for the future? CHROs are worried that your team is myriad in the past and not staying relevant or preparing for the future. Can your HR Business Partners convince managers to change and develop their leadership skills? Well, it's time to reinvent the relationship and unlock your team's true potential. In this episode, we dive into The common pitfalls of hiring and scaling, How to change mindsets and get others to embrace change. Results your HR function needs to achieve to demonstrate relevance to the business. Karan is an organizational strategist who is obsessed with up-leveling leadership capability and optimizing workforces to do their best work. After 18+ years of witnessing the chaos and trauma caused by bad HR and leadership actions within organizations, she ditched her comfy job as a corporate HR exec at Microsoft to found Shockingly Different Leadership. This global human capital professional services firm helps corporations execute business-critical People, Learning, Culture, and Organizational Effectiveness initiatives. Karan and the team of over 250 SDL consultants have worked with executive teams at companies such as Coca-Cola, Microsoft, British Petroleum, Major League Baseball, and the NFL. Listen in as Karan gives us an insider’s look into how the world's most progressive companies scale their talent capabilities, source the perfect external consultants, lead organizational change initiatives, flex their business functions on demand, reduce costs, and better manage their human capital project spend.Connect with Karen Rhodes at https://www.shockinglydifferent.com Instagram: https://www.instagram.com/shockinglydifferent/
37:5315/12/2023
The Answer Challenge: Are You Sure You're Getting the Right Answers for Your Business?
Have you ever wanted to ask for a raise, find out why something happened, or frame a question to encourage collaboration? We've all heard there is a "right way to ask a question." Chances are, if you were faced with any of these three questions, you've struggled to get the answers you want or need. Brian Gibkowski, our guest today, has a new book called Answer Intelligence: Raise Your AQ (IQ). The most interesting thing I learned was how often we ask lazy questions that aren't aimed at getting the right answer. His work helps you develop the skills to get the answers you need to make the best decisions. We talk about: How to answer questions during a job interview.How to ask questions and increase the chances of getting the "true" facts rather than the safe answers. Using story, procedure, and action to improve communication and reduce rework. How to provide discipline and intentionality in your meeting so you get the best answers. Brian Glibkowski, Ph.D. Dr. Brian Glibkowski is an author, researcher, and futurist passionate about the role of questions and answers in business and society. His journey started with his research on questions. He authored an article on questions recognized by the Association of Human Resource Development as one of ten articles that will shape the 21st century. His new book is Answer Intelligence: Raise Your AQ. The book introduces a new science of answers that is nominated for a 2022 Prose award for professional and scholarly excellence. The book rights have been purchased for translation into multiple languages. The AQ framework has been adopted by universities, including the Imperial College of London Business School (global top 20). Certified AQ Partners from the USA, UK, and UAE. Connect with Brian Gibkowski at https://www.raiseyouraq.com/glibkowski.html
39:2908/12/2023
The Toxic or "A**hole" Boss Epidemic: Reversing the Damage and Fostering a Culture of Growth
When Robert Sutton wrote the book, The No "A**hole" Rule, he received over 8,000 emails from people who were or are managed by a toxic boss. Research shows about 65% of bosses are toxic. How can anyone be successful if you work for a toxic boss?Does the toxic boss know they are an "A**hole"?Why do executives and HR tolerate the horrendous impact of toxic bosses on employees, productivity, and the bottom line?Do organizations breed toxic bosses? In this episode, we'll delve into the detrimental impact of toxic bosses on their employees and the organization as a whole. We'll explore six distinct types of toxic bosses, their prevalence, and the harmful effects they exert on their teams.My guess Rob Kalwarowski, says he knows why and what you can do about it. How does he know? Rob was at the top of his game as an MIT graduate Mechanical Engineer, and then he had to work with a toxic boss. What he learned and how he learned to heal and help others heal is something to hear. Listen as we Define 6 types of toxic bosses.Why Executives and Organizations tolerate bad bosses and may be breeding them.3 things you can do if you work for a toxic boss.You can learn more about Rob Kalwarowski at https://www.howtodealboss.com/. Get $50.00 off if you use the code REMARKABLE on his program How to Deal With A**hole Bosses by going to his website. Connect with Rob on LinkedIn at https://www.linkedin.com/in/rob-kalwarowsky/.
40:4501/12/2023
Beyond the Positivity Bubble: Unveiling the Reality of Toxic with Pamela Brooks
Toxic positivity has become a prevalent issue in the workplace, with several studies highlighting its widespread impact.67.8% of respondents in a Science of People survey reported experiencing toxic positivity from someone in the past week. More than 75% of respondents in the same survey admitted that they "sometimes, often, or very often ignore their own emotions in favor of being happy." Source: Science of People survey, 2023But why should an executive or even a manager care?What’s wrong with pumping up people by focusing on what’s working? In a recent Forbes article entitled The Negative Impact of Toxic Positivity In the Workplace, Senior Contributor Jack Kelly defined “toxic positivity as the belief that employees must focus on positive emotions and disavow negative feelings in the workplace. A toxic positivity agenda calls for being enthusiastic and upbeat despite the dire situation. No matter what goes wrong, you are not allowed to show or say anything resembling negativity. No matter how bad the problem is, you must grin and bear it. When management promotes a culture of toxic positivity, it can adversely affect workers. The unrelenting pressure and stress to discount their own experiences and be someone they aren’t can lead to feelings of burnout and letting the team and company down.”Denise Cooper and Pamela Brooks discuss toxic positivity when someone denies or dismisses another person's negative emotions or struggles with an upbeat, “you’ll get over it, or pull yourself together” attitude. During this episode, we’ll explain that toxic positivity can lead to increased impostor syndrome, perfectionism, and overcritical internal judgment about yourself. When it’s widespread in your organization, decisiveness, speed, and critical thinking go down.Listen as Denise and her returning guest discuss:What are the challenges leaders face in managing overwhelmed employees and prioritizing tasks?Three things you can do as a manager to help employees handle burnout, change fatigue, and improve communications.The importance of leaders being vulnerable, providing the right support, and recognizing that individuals are doing their best given their circumstances actually improves business results.Pamela Richards is a returning featured guest on our show. Pam's expertise lies in designing and facilitating workshops and experiences that unlock transformational performance. She's a certified Dare to Lead™ facilitator and Conversational Intelligence™ practitioner, empowering individuals to embrace vulnerability and lead with empathy. Her passion for neuroscience fuels her exploration of the factors contributing to exceptional performance and enhancing our enjoyment of life.Pam's impact extends beyond the corporate world, as she's presented at large-scale conferences such as the Philip 66 International Conference and Baxter Asia Pacific's International Strategic Thinking Workshop in Shanghai. She's also facilitated Dare to Lead™ workshops for smaller groups and has been an integral part of conferences like BADD, the 101 Black Women's Coalition, and ASU's Commission on the Status of Women.When not immersed in the world of leadership development, Pam finds her balance in outdoor pursuits like cycling, hiking, and sailing. She's even picked up a new hobby – golf – alongside her husband.
32:4618/11/2023
Turnover is a choice: How to create a workplace where people want to stay
In today's episode, Denise Cooper and returning guest regular Deborah Snow Walsh delve into the essential role of HR in navigating the shift from change to transformation in organizations. We're talking about turnover. Listen as Deborah talks about the hidden costs and drivers of turnover. I promise it's not what you think and costs you more than you might be aware. Learn why hiring the wrong person creates conflict in your organization.We'll review resumes carefully, develop a list of questions to ask, and be clear about the skills and experience you are looking for.We'll share what most managers unintentionally do that creates a workplace culture where people want to leave and how to create an enjoyable workplace where people want to stay. Deborah Snow Walsh is the Head of Talent for Brown & Brown Insurance Company. Brown & Brown is the fifth largest insurance brokerage in the nation, with over $ 4 billion in equity. Before joining Brown & Brown, Deborah was CEO of Deborah Snow Walsh Executive Search, where she worked with Fortune 100 corporations to find and place talented executives. You can contact Deborah Snow Walsh on LinkedIn. linkedin.com/in/deborah-walsh-875b932
38:1721/09/2023
Bystanders and Bullies: Understanding Workplace Dynamics with Linda R. Crockett
Have you ever wondered how to create a safer and more supportive workplace? In this episode, Denise Cooper, our host, delves into the world of workplace psychological safety with an expert in the field. Join us as we interview Linda R. Crockett, a renowned figure in workplace psychological safety, who brings over 34 years of experience to the table.Cooper's conversation with Linda explores various facets of workplace psychological safety. In this episode, they discuss the definition of psychological harassment to dispel misconceptions and stereotypes, recognizing risk factors and early warning signs, and the profound impact on individuals, leaders, and the overall work environment. Linda shares real stories that shed light on the human experience of those affected by workplace bullying or harassment, emphasizing the importance of trauma-informed prevention, intervention, and recovery strategies.Linda also reveals her personal journey, recounting experiences of speaking up against workplace misconduct, facing retaliation, and ultimately enduring a severe bullying ordeal. She narrates how her mother's battle with cancer coincided with her own professional challenges, leading to her becoming a target of bullying. She details the toll it took on her physical and mental health, the exhaustion of trying to prove herself, and the toxic environment that surrounded her. Despite the adversity, Linda's story also highlights resilience and the path to recovery.If you've been wanting to gain a comprehensive understanding of workplace psychological safety and how to create a safer work environment, this episode with Linda R. Crockett is a must-listen.THE FINER DETAILS OF THIS SHOWHow do you approach cases of workplace harassment or bullying? [14:35]How can our listeners know if they're being harassed at work?[18:19]What do you do when you know you're working in a hostile work environment? [22:31]How might a person handle workplace bullying if they weren't in a position to leave their job for one reason or another? [24:25]KEEP UP WITH LINDA R. CROCKETThttps://instituteofworkplacebullyingresources.ca/EPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewLINDA R. CROCKETT'S BIOLinda Crockett is the founder of an award-winning resource serving all Canadian employers and employees since 2011. She has been a pioneer, activist, advocate, and trail blazer in Canada, and today she is known as an international expert on the topic of workplace psychological harassment. She offers the only ‘one stop’ service resource – specializing in this area in Canada. Linda focuses on this topic from a holistic perspective. She believes that all parties involved need a safe, supportive, confidential, trauma informed resource, offering personal and professional experiences, with a wide range of skills to address the complex systemic issues, including the institutional layers, both internal and external, of betrayal, and
37:5515/09/2023
Revolutionizing Healthcare: Community Pharmacies at the Forefront with Breck L. Rice(Episode 155)
Ever wondered what it takes to build a healthcare ecosystem that works for everyone, including small town communities? Breck L. Rice is here to answer this, explaining his mission to remove the middle man in healthcare.In this detailed episode, Denise Cooper engages in a lively conversation with Breck L. Rice, a visionary working tirelessly to bridge the disparities in healthcare across different demographic and geographic landscapes. With a background in revenue cycle management and risk mitigation, Rice emphasizes the gravity of pharmacist involvement in ensuring personal and compassionate patient care. He shares the inception story of his endeavor into helping community pharmacies - a journey rooted in the heartfelt need to stand against large pharmacy benefit managers exploiting the system for financial gains.Rice poignantly recounts his experiences and friendships forged over years with community pharmacists and how he endeavored to protect their interests, even at the risk of facing legal challenges.Through a deeper delve into the critical role pharmacists play in small communities, Rice shares personal anecdotes from his career, illustrating the essential bond between local pharmacists and the communities they serve. From discussing the early days of third-party claims processing to the initiation of his current project, Serve RX, Rice brings to light the underlying principle of fairness that drives him. He offers invaluable insights into the tenets of keeping revenue local, encouraging community pharmacists to forge relationships with decision-makers, HR directors, and local governments.The heart of this conversation lies in the encouragement for small businesses and communities to work hand-in-hand with local pharmacists, thereby establishing a healthcare network that is grounded in familiarity, trust, and convenience. If you've been wanting to understand the nuances of building a healthcare system that is both compassionate and just, benefiting both the urban and the rural populace equitably, this is the episode for you.THE FINER DETAILS OF THIS SHOW What got you into the work you're doing now with community pharmacies? [03:57]How can our listeners know if they're getting a fair healthcare deal in the grand scheme of things? [08:43]What do you mean when you say "Pharmacogenomics"? [20:11]If you had to give two things, two words of advice to people living in a rural area who need to ask their employers to get healthcare support, what would they be? [33:33]KEEP UP WITH BRECK L RICEhttps://www.linkedin.com/in/breckrice/https://servrx.com/EPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewBRECK L. RICE'S BIOI help employees get back to work safely while mitigating...
37:1008/09/2023
The 15%: How Neurodiversity is Shaping the Future of Work
How can we change our workplaces and societies to be more inclusive and understanding of neurodiverse individuals?In this deeply insightful episode, our host Denise Cooper sits down with Say Gabriel, the founder of Growing Mighty Leaders, to discuss a topic we often overlook but significantly impacts 15% of our population: neurodiversity. Say, who got her start as an unemployed graduate before forming a digital content agency and eventually pivoting into her current venture, has a unique background that combines business acumen with empathy and spirituality.Together they dive into how research shows that a significant portion of the neurodiverse population is walking around undiagnosed, with women being particularly underdiagnosed. Denise and Say explore the often ignored responsibilities that neuro-normative individuals have in fostering an inclusive environment. They touch on the delicate balance of logical thinking with deep spirituality, and how these can actually be complementary qualities, especially when leading projects that require a deep level of empathy and understanding.Say also discusses her journey from digital content creation to becoming a "neurodivergent teacher extraordinaire," sharing that her experiences working across 20 different industries and over 100 projects have informed her current leadership practices. If you've been wanting to understand how to make your environments more inclusive or even become a better leader in your respective field, this episode is a must-listen.THE FINER DETAILS OF THIS SHOWIf you're neurodiverse and afraid to explore it, what can next steps look like? [14:48]How can leaders shape their communication to meet the needs of neurodiverse team members? [22:58]For neurodiverse individuals who are ready to open up about their experience in the workplace - how do we start these conversations?[30:10]KEEP UP WITH SAY:https://www.growmightyleaders.com/EPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewSAYATA GABRIEL'S BIOBefore I started my digital content agency in 2005, I was one of only a handful of university graduates from my band’s post-sec support program—and yet underemployed, working at a rural grocery store. A little bit of support in the form of a community entrepreneur training program changed that. They provided basic skills training and basic living expenses, and I used their support to grow Anansi from laptop in a travel trailer to:From less than $30K annual in 2005 to $270K+ annual in 2021From just myself to 7-10 part and full time team members across Canada and beyondProjects across industries all over North America and beyond, from local small biz to regional construction to international nonprofitsEven through COVID’s challenges, we’ve managed to grow year over year. But the pandemic has increased...
40:2101/09/2023
Beyond Bias: How Neuroscience Drives Belonging & Inclusion
Have you ever wondered how neuroscience can be utilized to enhance Diversity, Equity, and Inclusion (DEI) within an organization? In what ways can we use data and a tech-driven approach to build diverse, inclusive teams that set new records in productivity?In this intriguing episode, our host, Denise Cooper, is interviewing Diana File, the founder and CEO of DF Analytics. With a background in organizational psychology and expertise in workforce analytics, team building, and conflict resolution, Diana has been driving results for businesses all around the world. Utilizing her neuroscience-based approach to DEI, she has helped companies uncover the deep neuroscientific factors that contribute to success or failure in their teams. Whether it's analyzing years of data to improve managerial effectiveness or overhauling business strategies to combat systemic bias, her innovative approach has been transformative for a variety of clients, including NASDAQ, Genentech, and the US Centers for Disease Control.If you've been wanting to understand the neurological factors that contribute to a toxic work environment, how to bridge gaps in such an environment using data, or how leadership can foster or curb workplace toxicity, this is the episode for you. THE FINER DETAILS OF THIS SHOWWhat led you to want to blend technology and psychology in the work you do? [04:52]How do you influence executives to care about DEI in the workplace? [15:24]What can neuroscience teach us about diversity, equity, and inclusion? [22:52]What 3 things do you want people to take away from this podcast interview? [33:15]KEEP UP WITH DIANA FILEwww.dfanalytics.coLinkedInEPISODE RESOURCESJoin the Remarkable Leadership Lessons Community NowVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewDIANA FILE'S BIODiana is a data scientist who has been driving results for 15 years for Fortune 500 corporations, start-ups, non-profit institutions, and small businesses around the world. She founded DF Analytics to bring rigor and accountability to DEI efforts around the world.Diana uses data science to empower companies to build highly diverse, inclusive teams that break records in productivity, collaboration, and profit. Her proprietary analytics methodologies uncover the deep neuroscientific factors that dictate success or failure. From there, she translates assessment into strategy and drives cross-functional implementation across the matrix. This integrated approach helps companies stay competitive in the face of dynamic generational and cultural...
36:2625/08/2023
Mastering Conflict: A Conversation with Hesha Abrams on Mediation and Negotiation
Have you ever wondered what it takes to navigate the most challenging conflicts, resolve disputes that seem unsolvable, and negotiate deals with confidence and success?In this episode, Denise Cooper sits down with the extraordinary Hesha Abrams, a world-renowned mediator, negotiator, and author with more than 30 years of experience in resolving conflicts and negotiating deals. Hesha has tackled some of the most difficult cases in the fields of intellectual property, antitrust, securities, and beyond. Her ability to navigate through challenging personalities, cultural barriers, and highly political situations makes her a sought-after professional in her field.From international symposiums to domestic and international cases, Hesha's knack for crafting pragmatic solutions has made her a revered figure in the world of conflict resolution. Her expertise goes beyond standard practice, encompassing complex emotional dynamics and unique approaches that stand out in the world of mediation. Her upcoming book, "Holding The Calm," offers a treasure trove of insights on reading situations, solving problems, and restoring peace.In the conversation, Hesha shares her perspectives on why conflict is often mishandled, how to approach relationships with people we don't like, and what principles guide her decision-making process as an arbitrator. With real-life examples and a no-nonsense approach, she sheds light on some of the most common obstacles people face in negotiations and conflict resolution, offering valuable insights that can be applied in everyday life.If you've been wanting to understand the intricate world of mediation, negotiation, and dealmaking, and learn skills that could dramatically improve how you handle conflicts and negotiations in your life, this is the episode for you.THE FINER DETAILS OF THIS SHOWHow did you get into this work? What is the most difficult case you've encountered?[03:11]What inspired you to write your book, Holding the Calm? [14:00]How can our listeners hold themselves accountable as they do this work of "holding the calm"[27:27]KEEP UP WITH HESHA ABRAMShttps://www.linkedin.com/in/hesha-abrams-esq/https://www.HoldingTheCalm.com https://www.facebook.com/HeshaAbramsHoldingTheCalmEPISODE RESOURCESJoin the Remarkable Leadership Lessons Community NowVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewHESHA ABRAMSHesha Abrams is a world-renowned mediator, negotiator, and author, with over 30 years of...
47:3818/08/2023
Driving Digital Narratives - The Power of Storytelling
Your company's next big break might not be a product or strategy. It could be a story waiting to be told.In today's episode, our esteemed host, Denise Cooper, sits down with the multifaceted CEO and Founder, Dan Cooley. Dan's journey from being a young enthusiast in the world of theater to establishing himself in the competitive realm of business is nothing short of inspirational. He began his exploration of storytelling and directing at the Actors Playground School of Theatre and, over the years, transitioned into the world of marketing and business. With the inception of his boutique marketing agency, Cooley Creative Media, Dan honed the art of helping businesses narrate their unique tales.But Dan’s story doesn't just end at business. He's a dedicated husband and father of two, and his personal experiences deeply enrich and inform his professional insights. As he discusses the nuances and challenges of modern storytelling, especially in the age of social media, listeners are bound to find resonance and valuable insights.If you've been wanting to harness the power of storytelling in your endeavors, be it personal or professional, this episode promises a deep dive into the magic, challenges, and intricacies of narrative. Don't miss out!THE FINER DETAILS OF THIS SHOWWith social media becoming more filtered than ever before, how should people approach the idea of telling their story online? [12:52]Follower count isn't always the most important thing when it comes to building influence. Why actually matters? [18:22]What role does storytelling play in recruiting and retention of quality employees? [36:38]KEEP UP WITH DAN COOLEYLinkedinCooley Creative MediaEPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewDAN COOLEY'S BIO"Two roads diverged in a wood, and I—I took the one less traveled by, And that has made all the difference." - Robert FrostI have often believed that the people who set out from high school or college knowing exactly what they wanted to do and whom they wanted to be were the lucky ones (and most likely the minority).I knew that I loved directing and storytelling and so I sought an acting school to explore this fascination. To my great fortune, I found the Actors Playground School of Theatre. This began a 16-year journey in the art world that I would not trade for anything.Ralph hired me as an assistant when I was 18 years old and I grew over time to become a teacher, director, and eventually a manager of the acting school. This was my first experience with running a small business and marketing as a whole. Ralph proved to be a great mentor in that regard as well and I consumed all I could on how to run and grow a business.This focus on the storytelling aspects of...
42:4711/08/2023
Strategic Innovation: Transforming Guesswork into a Game Plan with Pamela Brooks Richards (Ep 150)
Are you wondering how to move your business from strategic guessing to strategic innovation? If so, this episode of our podcast might just be the one you've been waiting for. Our host, Denise Cooper, is joined by none other than Pamela Brooks Richards. As an executive coach with an undying passion for facilitating positive change, Pam has a wealth of knowledge to share with us today on the pivotal topic of strategic innovationThis episode's discussion takes a deep dive into the heart of strategic innovation and how it not only pertains to business but also our personal lives. Pamela Brooks Richards points out the inherent tension and potential conflict in this process. She emphasizes the need to think out of the box, to step out of our bubble, to see things in broader strokes before narrowing down to specifics. This, she says, helps us get out of our own way, view things from a fresh perspective, and prevent ourselves from prematurely discarding ideas that could lead to innovation.So, if you've been seeking insights into the connection between strategic capacity and meeting organizational goals, then this episode is a must-listen for you.THE FINER DETAILS OF THIS SHOWNo one has a crystal ball - how can people leverage their skills to meet their personal and professional goals? [05:29]How can you check yourself to see if you're practicing convergent thinking?[12:11]How can we use micro-behaviors to influence change in your organization?[27:25]KEEP UP WITH PAM BROOKS RICHARDShttps://www.linkedin.com/in/ccsuccess/EPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewGUEST PAMELA BROOKS RICHARDSPam is known for her passion for people and facilitating positive change for anyone in need with an open mind. She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding. She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown’s Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser.Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington. She studied organizational and interpersonal development in her first masters and counseling in her second. She uses her assessment tools and understanding of people to create workshops and experiences that can create transformational performance breakthroughs for both individuals and teams. She loves all the work coming out of neuroscience today and what actually leads to better performers and what helps us enjoy life to the fullest.She has presented to large groups,...
39:0804/08/2023
The Courage to Be Disliked: Exploring the Nuances of Decision-Making with Deborah Snow Walsh (Ep. 149)
Have you ever wondered how to navigate office politics, lead your team effectively, and make challenging decisions in the face of change? In this episode, host Denise Cooper engages in an enlightening conversation with the savvy and experienced Deborah Snow Walsh. Deborah, a builder of organizations, DEI advocate, and a leading talent executive, discusses strategies for dealing with office politics and power plays. With her unique background in sales and talent acquisition for Fortune 200 companies and successful entrepreneurship, Deborah possesses a wealth of knowledge and insights to guide listeners through the often challenging terrain of office dynamics. "The most valuable people are those who focus on finding a solution and executing on it. These people bring others into the process, making them feel like they are part of the solution," says Snow-Walsh.This often requires having the courage to be disliked in the office. We know that some decisions are not widespread, but they're right for the organization. People might dislike the decision and, by extension, the person who made the decision. This can be the root of office politics in an organization. Navigating these tough situations requires specific skills, according to Walsh. "It takes courage, confidence, and conviction. Leaders must have a thoughtful view of what's best for the organization and what the particular decision will mean for its progress. This often requires them to have the courage to be disliked and the conviction that their decision is right for the corporation."So, if you want to understand how to navigate office politics, build strategic alliances, and turn challenging power dynamics into opportunities for personal and professional growth, this is the episode for you.THE FINER DETAILS OF THIS SHOWWhat is the difference between "being right" and "being valuable" in an organization? [04:48]Can you have power within an organization if you don't have an executive title? What is the difference between power and influence?[11:24]Knowing that people do the things they like to do first - how might leaders go about following up with people who didn't do what they said they would do? [22:56]EPISODE RESOURCESGot questions? Send it to [email protected] on iTunes, and leave us a rating or review: https://apple.co/3usChxk
36:5128/07/2023
Decision-Making Under a Lens: Pam Brooks Richards Explores the Value-Driven Approach (Ep. 148)
Are you intrigued by how personal and professional values intertwine and shape your actions? Then join Denise Cooper in this engaging episode as she chats with Pam Brooks Richards, a seasoned executive coach and expert in both personal and professional development.Denise and Pam examine the profound influence of aligning personal values with organizational ones, and how this alignment can translate into enhanced customer satisfaction. Pam emphasizes that workplace procedures should not be rigid constraints but rather guiding principles, inspiring employees to adapt and apply their own thinking. Brooks-Richards delves into the concept of 'brave spaces', a platform where employees can express their views and venture beyond the norm without fear of backlash, fostering a culture of innovation and creativity within the organization. The discussion takes a deeper turn towards psychological safety and the role of forgiveness in crafting a positive work environment. Pam underlines the necessity of clear boundaries, structured processes, and ongoing discussions surrounding workplace values. A homogeneous team can lead to an 'echo chamber' effect, stifling the birth of innovative ideas.So, if you've been seeking insights into the connection between personal and organizational values, or aiming to establish a psychologically secure environment within your workplace, then this episode is a must-listen for you.THE FINER DETAILS OF THIS SHOWWhy is it so important that leaders have their values figured out? [03:11]How do people chart out their values?[09:11]75-80% of people are unaware of their own values. How do we change that?[26:06]KEEP UP WITH PAM BROOKS RICHARDShttps://www.linkedin.com/in/ccsuccess/EPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewGUEST PAMELA BROOKS RICHARDSPam is known for her passion for people and facilitating positive change for anyone in need with an open mind. She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding. She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown’s Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser.Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington. She studied organizational and interpersonal development in her first masters and counseling in her second. She uses her assessment tools and understanding of people to create workshops and experiences that can create...
39:5521/07/2023
Navigating the Messy Middle: Growth Strategies for Mid-size Companies (Ep 147)
Are you navigating the often messy middle of growth in your mid-sized company? Are you searching for ways to get your teams to adopt new tech stacks, tackle old problems in new ways, and break down silos? Then this episode is just for you!Today, our host Denise Cooper sits down with Stefanie Krievins, the brains behind Stefanie Krievins & Co. Stefanie's company specializes in helping businesses that are innovating, scaling, and digitally transforming, but find themselves grappling with the complexities and challenges of mid-stage growth. With a diverse team of experienced coaches from a wide array of industries and roles, Stefanie Krievins & Co. offers an insightful intersection of self-leadership, team leadership, individual change readiness, and organizational change.In this engaging conversation, Denise and Stefanie explore the changing landscape of work-life balance, the evolution of business models, and the urgent need for a redefinition of leadership in our modern world. They dive deep into the nuances of remote work, the necessity for adaptive change, and the reimagining of organizational models that are more aligned with our current realities. Stefanie also shares some invaluable tools and techniques her team uses to facilitate growth and change in organizations.If you've been wanting to get a fresh perspective on how to tackle growth challenges and successfully guide your mid-sized company into its next stage of development, this is the episode for you.THE FINER DETAILS OF THIS SHOWPeople often expect instant gratification when bringing in a consultant to help their business. What is your take on this? [07:28]Why aren't we talking about leadership innovation the way we do technological innovation? [14:23]What do you mean when you say that an organizational chart is not enough to drive the results we need to see to thrive in business today? [25:05]KEEP UP WITH STEFANIE KRIEVINS https://stefaniekrievins.comhttps://www.linkedin.com/in/stefkrievins/EPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewSTEFANIE KRIEVINS & CO Stefanie Krievins & Co. works with companies who are growing, innovating, scaling, and digitally transforming; but are stuck in the messy middle of growth. They need solutions to get their people and teams to tackle old problems in new ways, adopt new tech stacks, and break down silos.The company has a team of diverse, experienced coaches from a wide variety of industries and roles: IT, supply chain management, nonprofits, consulting, startups, and the executive boardroom.Their development programs focus on the intersection of 4 disciplines: self leadership, team leadership, individual change readiness, and organizational change. Among other powerful...
34:4514/07/2023
Recognizing and Responding to Workplace Mobbing: Expert Tips from Zoe Fragou (Ep. 146)
Have you ever wondered why some individuals in your workplace seem to be targeted with rumors, isolation, or even task manipulation? If so, you're not alone. In today's episode, we delve deep into an issue that's unfortunately widespread yet often swept under the rug – mobbing or workplace bullying.Host Denise Cooper is joined by the highly esteemed Organisational Psychologist, Zoe Fragou. Zoe brings a wealth of knowledge to this important topic, backed by her qualifications which include an MSc in Human Resources Management, a diploma in Business Coaching & Mentorship, and a Certificate in Agile Leadership. In this enlightening conversation, Zoe takes us through a deep dive on the topic of mobbing. Mobbing refers to the targetted act of trying to push someone out of an organization. Most often, this happens because a person thinks differently, they represent a change in the status quo, or they're being targetted for being part of a historically marginalized community. Fragou highlights that mobbing is not a random act but an intentional, damaging strategy often targeted towards individuals bringing changes or diversity to the workplace. She stresses on the need to focus on the harmful actions rather than the underlying motivations. Moreover, Zoe imparts practical strategies to spot and counteract mobbing, emphasizing the significance of respecting personal boundaries and tackling toxic behaviors head-on. Be sure to listen to our first interview with Zoe Fragou, available to listen to here. If you've been wanting to understand the complexities of workplace bullying better and equip yourself with effective strategies to counteract it, this episode with Zoe Fragou is just what you need.THE FINER DETAILS OF THIS SHOWAre people intentional when they're targeting others with mobbing behaviors? [05:34]What role does insecurity play in people's decision to mob others in the workplace? [12:57]What is the difference between conflict management and conflict resolution? [20:13]What might you say to someone who has been victimized by this behavior in the past? How might one begin to empower themselves after experiencing hurt? [24:41]KEEP UP WITH ZOE FRAGOUhttps://www.linkedin.com/in/fragouzoe/https://www.fragouzoe.com/EPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewZOE FRAGOU'S BIOoe Fragou is an Organisational Psychologist with an MSc in Human Resources Management, a diploma in Business Coaching & Mentorship and a Certificate in Agile Leadership.She is operating...
36:4707/07/2023
Dani Bicknell on Elevating Founders: The Harmony of Feminism and Finances
Ever wondered how embracing the philosophy of "sharing is caring" could be the guiding force for leadership? Intrigued by how diversifying our understanding of entrepreneurship can be a powerful tool for social change? Then this conversation is for you.Our host Denise Cooper converses with Dani Bicknell, the Senior Manager of Programs at SecondMuse. Dani introduces herself as a woman, mother, lifelong learner, and a fervent advocate for inclusive economies. Her guiding mantra, "sharing is caring", transcends from a life lesson taught by her mother into her professional ethos, believing that sharing resources, time, and most importantly, power, is fundamental to effective leadership. Dani's unique approach contradicts traditional hierarchical leadership models, emphasizing a more collaborative and inclusive model.The conversation also unravels the often-overlooked aspects of entrepreneurship, a concept Dani believes has been unfairly "whitewashed" over the past few decades. She sheds light on the power and potential of marginalized entrepreneurs, arguing that they embody the true spirit of entrepreneurship through their ability to innovate and create valuable assets despite systemic hurdles. Denise and Dani challenge the notion of individual success stories, reminding us that no leader, company, or individual truly succeeds without the help of others.If you've been wanting to explore a fresh perspective on leadership, or understand how entrepreneurship can become a more inclusive and diverse space, this episode is an eye-opening encounter with Dani's vision of a more equitable future.THE FINER DETAILS OF THIS SHOWWhy do you say that entrepreneurship has become whitewashed? [06:24]How is leadership influenced by values of individualism in the United States? [11:33]What would you say to a white cisgender leader who feels like they're not doing anything to oppress others? [20:10]What is SecondMuse? [30:49]KEEP UP WITH DANI BICKNELLPersonal SiteLinkedinGETCitiesSecondMuseEPISODE RESOURCESJoin the Remarkable Leadership Lessons Community NowVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewGUEST BIODani (she/her) is the Senior Manager of Programs at SecondMuse, a global social innovation company that runs programs that benefit the planet and people. Her primary focus these days is on Gender Equity in Tech (GET Cities) Chicago project. Dani
41:1930/06/2023
Building a Queer-Inclusive Future: Workplace Insights from Lee Wind (Ep 144)
Are you aware of how knowing queer history can empower everyone, not just queer individuals? In today's engaging episode, Denise Cooper, our host, has a thought-provoking conversation lined up with the guest, Lee Wind. A critically acclaimed author and fervent advocate of queer narratives, Lee has dedicated nearly two decades to penning stories that empower children and teenagers to be their authentic selves. His debut picture book, "RED AND GREEN AND BLUE AND WHITE," illustrated by Caldecott Medalist Paul O. Zelinsky, garnered five-starred trade reviews and was praised by The New York Times as "Beautiful… It’s a message the world can use, throughout the year." During the course of the conversation, Lee shares his valuable insights on the topic of queer allyship and intersectionality. He highlights how understanding and acknowledging sexual diversity can cause a significant shift in societal norms. Moreover, he emphasizes the importance of creating a safe and inclusive space in various settings, including corporate environments. According to Lee, being an ally transcends beyond the queer community; it's about standing up for every underrepresented, under-resourced, and under-appreciated group, including women, people of color, disabled individuals, and Indigenous people. So, if you've been wanting to comprehend the intersection of various identities and learn how to leverage your personal privilege to become a true ally, this episode is definitely for you.THE FINER DETAILS OF THIS SHOWWhat inspired you to write a book about gay histories? [04:54]Can you speak to the distinction between belonging and inclusion? [16:02]Why is it important to lift up beautiful stories from history, not just ones involving trauma and shame? [32:24]KEEP UP WITH LEE WINDleewind.org EPISODE RESOURCESRSVP for our monthly Remarkable Leaders Network CallVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewGUEST LEE WIND'S BIOLee Wind (he/him) writes stories to empower kids and teens to be their authentic selves and change the world – the same books that would have changed his life as a young gay, Jewish kid. His debut picture book, RED AND GREEN AND BLUE AND WHITE was illustrated by Caldecott Medalist Paul O. Zelinsky and received five starred trade reviews, and The New York Times praised it as “Beautiful… It’s a message the world can use, throughout the year.” He is the author of the nonfiction Junior Library Guild Gold Standard selection NO WAY, THEY WERE GAY? HIDDEN LIVES AND SECRET LOVES and the novel Publisher’s Weekly named a Top Five Independently Published Young Adult Book of 2018, QUEER AS A FIVE-DOLLAR...
43:5223/06/2023
Navigating the Treacherous Terrain of Talent Hiring Mistakes with Deborah Snow Walsh
Are you aware of the ripple effects that hiring the wrong talent can have on your organization? In this episode of Remarkable Leadership Lessons, our host, Denise Cooper, discusses the critical issue of the consequences of hiring the wrong talent with Deborah Snow Walsh, an authority on talent acquisition and management with an emphasis on Diversity, Equity, and Inclusion (DEI). Deborah Snow Walsh, who currently serves as the Head of Talent for Brown and Brown Insurance Company, shares insights drawn from her vast experience in talent acquisition, development, management, and more. As Denise Cooper introduces in the podcast, hiring the wrong person can lead to an array of problems such as a decrease in productivity, damaged relationships with customers, and potentially losing millions in revenue. For instance, Deborah highlights a scenario where the company hired a Vice President of Sales who turned out to be wrong for the role, causing significant harm to the business, to the extent of almost losing a $60 million account.In this epsiode, Denise and Deborah explore practical strategies for ensuring that organizations make the right hiring decisions. Deborah also elaborates on how putting the right person in the right position can have a tremendous positive impact on the organization’s culture, productivity, and bottom line. If you've been wanting to understand and mitigate the impact of hiring the wrong talent on your business, this is the episode for you.THE FINER DETAILS OF THIS SHOWWhy is it important to be strategic in the hiring practice? What happens when we get it wrong? [3:00]What should you do when you have a senior level vacancy in a company that needs to hire more individual contributors?[08:52]How to you support a leader in bringing in talent that may even surpass their capabilities? [15:25]Now that may of us are in a hybrid work environment, does it change the rules for bringing in great talent?[25:20]KEEP UP WITH DEBORAH SNOW WALSHhttps://www.linkedin.com/in/deborah-snow-a0823b37EPISODE RESOURCESRSVP for our monthly Remarkable Leaders Network CallVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewGUEST DEBORAH SNOW WALSHDebbie is a builder of organizations and a talent executive, focused on DEI in thought and view. Those are her passions. She has a unique background in sales, having successfully started her career selling large benefits packages to the Fortune 200, working for AXA Equitable. She knew nothing about benefits, or the Fortune 200. She was recruited to Lee Hecht Harrison, where she excelled in selling outplacement and coaching services to large, multi national organizations. When she was recruited again into the search business, she was...
37:4016/06/2023
Redefining Workspace Boundaries: A New Wave of Employee Engagement
Did you know 80% of the global workforce is deskless? Vivek Kumar reveals the secrets of engaging this massive yet often overlooked segmentIn this week's episode, our dynamic host, Denise Cooper, sits down with the remarkable Vivek Kumar, CEO and Co-founder of Teamforce AI. Teamforce AI is breaking barriers by helping organizations connect with and positively influence their deskless workforce.In this riveting episode, Denise and Vivek delve into how Teamforce AI uses gamified and multilingual strategies to gather data to better understand employee engagement. If you're a team leader, entrepreneur, or HR professional keen on maximizing your team’s potential in a hybrid work environment, you can’t afford to miss this conversation!THE FINER DETAILS OF THIS SHOWWhat did you learn from your pilot study? [05:52] As you collected more and more data on employee engagement, what are the trends that started emerging?[10:16]How does anonymizing data impact workers and their ability to be heard?[25:16]Given that the use of data, machine learning, and AI is currently a hot topic in Congress, what are your thoughts around the ethics of data management? [31:46]VIVEK KUMAR'S BIOVivek Kumar is the CEO and Co-Founder of Teamforce AI, a company that helps companies hear from and positively influence their deskless workforce. He has a background in business development, client relations, and strategy. Vivek has experience in advanced manufacturing technology strategy, as well as entrepreneurship and venture capital. He is a graduate of The Wharton School and has worked at companies like Qlicket and The Blackstone Group. Vivek is passionate about topics such as HR tech, the future of work, enterprise SaaS, deskless workforce, and employee engagement. KEEP UP WITH VIVEKhttps://teamforce.ai/https://www.linkedin.com/in/vivekrkumar/EPISODE RESOURCESGot questions? Send them hereSubscribe on iTunes, and leave us a rating or review
38:3309/06/2023
The Intersection of Neurology and Leadership: A Deep Dive into Our Brain
Does the complex world of neuroscience seem like a maze to you? In this enlightening episode, host Denise Cooper engages in a rich conversation with Hana Kabele Gala, PhD, Director of Corporate Coaching for North America at Leadership Associates. Delving into the fascinating world of neuroscience, they discuss its pivotal role in self-discovery and personal growth, offering guidance for individuals and teams navigating their paths of self-discovery. Cooper and Gala discuss a variety of important topics, such as the significance of looking inward for validation, the importance of feelings and experiences in personal transformation, and the value of understanding both personal strengths and weaknesses. Dr. Gala brings a unique perspective on complexity modeling, highlighting the importance for today's leaders to understand and embrace this paradigm. She emphasizes the changing leadership landscape, advocating for leaders who are open to safe-to-fail testing, experimentation, and empathy over the traditional action-biased, solution-oriented approach.If you've been seeking to understand the intricate dance between neuroscience, self-discovery, and personal growth, this is the episode for you. THE FINER DETAILS OF THIS SHOWWe've been talking about how people react, this whole thing of fight, flight, freeze, appease. Talk to us about this [06:32]How do we stay true to who we are in the face of comparison? [12:33]How does understanding complexity models aid in designing interactive work systems? [13:16]How do we approach building trust after you've agreed to let conflict become water under the bridge? [16:52]KEEP UP WITH HANA KABELE GALA, PHDhttps://www.linkedin.com/in/hana-kabele-gala-phd-xyz123EPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewGUEST HANA KABELE GALA, PHDHana Kabele Gala, PhD., is the Director of Corporate Coaching for North America at Leadership Associates based in Vienna. She specializes in self-discovery, aligning personal storytelling and sense-making, and integrating core values into business propositions. Her expertise lies in complexity modeling, a crucial skill for today's leaders to understand and embrace. Dr. Gala believes that non-traditional ways of 'knowing the world', such as art, martial arts, meditation, and connecting with nature, and more.
25:5902/06/2023
Deborah Snow Walsh's Guide to Winning at the Executive Search Game
Do you find yourself intrigued by the seemingly elusive mechanics of identifying and securing top-tier executive talent? In this insightful episode, host Denise Cooper interviews Deborah Snow Walsh, an experienced executive search professional. Snow Walsh offers a profound exploration of the executive search industry, providing guidance for both search firms and businesses in search of talent. Deborah emphasizes the significance of a 'white page mentality' for search firms, suggesting a receptive approach that prioritizes understanding the client's needs. Her experiences illuminate the value of identifying and advocating for talented individuals who may have been overlooked in traditional recruitment processes.For businesses seeking talent, she recommends a thoughtful approach to choosing a search firm, much like interviewing potential employees. Our guest highlights the importance of finding a firm that listens more than it talks, one that provides insightful feedback, and can identify candidates who will suit not just the current state of the company, but its future direction.Denise Cooper's conversation with Snow Walsh is a masterclass on talent acquisition and the intricacies of the executive search process, providing both search firms and companies with valuable insights into finding and placing the right talent. If you've been looking to better understand the subtleties of hiring for executive positions, this is the episode for you.THE FINER DETAILS OF THIS SHOWWhat questions should you ask yourself when determining is this the right search firm for me? [08:42]How do search quality consultants help you determine which candidate to hire when you're presented with multiple qualified applicants? [13:16]How do you verify that the search consultant is a reputable extension of your company's brand and culture? [23:13]KEEP UP WITH DEBORAH SNOW WALSHhttps://www.linkedin.com/in/deborah-snow-a0823b37EPISODE RESOURCESRSVP for our monthly Remarkable Leaders Network CallVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewGUEST DEBORAH SNOW WALSHDebbie is a builder of organizations and a talent executive, focused on DEI in thought and view. Those are her passions. She has a unique background in sales, having successfully started her career selling large benefits packages to the Fortune 200, working for AXA Equitable. She knew nothing about benefits, or the Fortune 200. She was recruited to Lee Hecht Harrison, where she excelled in selling outplacement and coaching services to large, multi national organizations. When she was recruited again into the search business, she was already focused on female and minority talent and made the decision to become an entrepreneur and open her own...
31:1426/05/2023
Challenging Conflict Norms with Kimberly Best
Are you challenged by conflict? Do you have what it takes to be a successful mediator? If you feel like you are constantly navigating a maze of disagreements, misunderstandings, and hard feelings, know that you are not alone. Conflict is a significant part of human interaction, and it's particularly present in our professional lives. After all, we spend more than a third of our lives in the workplace, a space that brings together different personalities, perspectives, and values. When conflicts arise, as they inevitably do, they can be buried, mishandled or left unresolved, marring our experience and performance.In this episode, we delve into an in-depth exploration of the nature of conflict and its role in both our professional and personal lives. We attempt to unpack the complexities and dimensions of conflict, looking at its root causes, its evolution, and its potential to catalyze change and growth. Rather than viewing conflict as an undesirable aspect of our lives that needs to be eradicated, we aim to understand it as an integral part of human relationships that, when handled properly, can lead to innovation, empathy, and collaboration.With Kimberly's expert guidance, this episode will equip you with a fresh perspective and effective tools to transform how you perceive and handle conflict in your personal and professional life.THE FINER DETAILS OF THIS SHOWWhat is involved in mediation? [06:38]As HR professionals, how do we employ mediation in a balanced way? [15:10]If you've just mediated a conflict for colleagues who see each other daily, how do you ensure that they are applying the lessons learned? [21:35]What role do we have as individuals to learn to work with our own emotional triggers? How do we learn to work with the triggers of others?[27:05]KEEP UP WITH KIMBERLY BESTWebsite: bestconflictsolutions.com Linkedin: https://www.linkedin.com/in/kimberlybestmediator/Read her book “How to Live Forever, A Guide to Writing the Final Chapter of Your Life StoryEPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewKIMBERLY BEST'S BIOKimberly Best, RN, MA, is a Tennessee Rule 31 Listed Civil Mediator and Tennessee Rule 31 Trained Family Mediator. Kim’s practice focuses on Family Mediation, Health, and Elder Care Mediation, Civil and Business Mediation, and Conflict Coaching. She is serving her second term on the board of the Tennessee Association of Professional Mediators. Kim is also a volunteer Senior Mediator with the Los Angeles City...
41:2319/05/2023
DEI as a Retention Game Changer
In the beautifully diverse tapestry of our modern world, cultivating a diverse, equitable, and inclusive (DEI) workspace isn't just an option—it's a vital necessity. Embracing this diversity isn't about ticking boxes or meeting quotas; it's about recognizing and valuing the unique perspectives, experiences, and contributions that every individual brings to the table. It not only strengthens an organization's cultural fabric but also significantly improves employee retention. In this enriching episode, host Denise Cooper interviews the illustrious Geronda Wollack-Spiller, a DEI expert known for helping leaders build self-awareness and create psychologically safe spaces for historically marginalized employees.Geronda brings to the table her wealth of experiences, both personal and professional, as a queer black woman who has surmounted myriad obstacles to find joy, connection, and success. She discusses the importance of authentic expression, community, reflection, and finding spaces that align with your values. Her stories are not only enlightening but also inspiring, reflecting her journey of standing in her power and embracing her authentic self.As we navigate this conversation, we'll explore questions that challenge existing norms and offer new perspectives. From discussing common mistakes businesses make in their quest for psychological safety, to Geronda's unique life lessons, to her inspiring contribution to the book “Her Badass Story,” and her vision of success, each segment of this episode promises to be a revelation.THE FINER DETAILS OF THIS SHOWWhat is a life lesson that resonates with you? [04:00]What do you to keep yourself feeling renewed and clear? [05:29]Can you speak to your journey with recovering from people-pleasing, particularly in the office? [09:56]Tell us about your journey with cultivating psychological safety. [17:52]Tell us about your own knee-jerk "no" and "yes" responses. How can a person begin to assess their own levels of comfort in the workplace? [33:40]KEEP UP WITH GERONDA WOLLACK-SPILLERBook: Her Badass Story.Website: www.gerondaws.comLinkedIn Live Series: Leading in the Moment with Geronda, every other Wednesday at 12pm PSTEPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewGERONDA WOLLACK-SPILLER'S BIO My name is Geronda Wollack-Spiller. I help leaders build awareness so that they can foster psychologically safe spaces to retain historically marginalized employees. I support my clients with reflecting and bringing awareness to their leadership style and how it influences and impacts their teams and larger groups. Being a queer black woman, I have experienced and traveled the lonely road of...
41:1812/05/2023
Barrier Breakers and Bridge Makers - Overcoming Barriers to Employment for Diverse Candidates with Vanessa Russell (Ep. 137)
What are some strategies that diverse candidates can use to overcome employment barriers? In this thought-provoking episode, Denise Cooper interviews Vanessa Russell, the founder of Love Never Fails, a non-profit dedicated to the restoration, education, and protection of those involved or at risk of becoming involved in domestic human trafficking. Vanessa discusses her research on 114 barriers to employment faced by diverse candidates, the importance of diversity in the workplace, and how organizations can create more inclusive hiring processes to ensure success for everyone.During this conversation, Vanessa shares her personal experiences and journey, which led her to establish Love Never Fails, and the significant impact it has had on human trafficking survivors. She also delves into the challenges faced by diverse candidates in the job market, offering insights on how both candidates and employers can work together to break down these barriers.If you're looking to better understand the challenges faced by diverse candidates in the job market and learn how to create more inclusive hiring processes, this is the episode for you.THE FINER DETAILS OF THIS SHOWWhat would you say to women who aren't sure why they can't get or keep corporate jobs?[10:57]How can hybrid and remote work help diverse job candidates?[19:14]How do you provide trauma-informed support? [24:11]KEEP UP WITH VANESSA RUSSELWebsite114 Specific Barriers to Employment (PDF)LinkedinCheck out her book: Fight For Love: Small Group StudyEPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewVANESSA RUSSELL'S BIOVanessa Russell Vanessa Russell has developed children in the area of dance, teaching hundreds, ages 3-25, lyrical, flags, hip hop, mime, since 2000. In 2010 one of her 15 year old dance students was sold into human trafficking. Although she was eventually located and is now being restored, Vanessa encountered many others who, like her student, were US born women, men and children trapped in modern day slavery.Her response was to launch Love Never Fails, a non-profit dedicated to the restoration, education and protection of those involved or at risk of becoming involved in domestic human trafficking. Love Never Fails has educated thousands of children and community members on the issue of human trafficking, opened four homes that provide long-term safe housing and restorative services for over...
41:1205/05/2023
Meredith Broussard on Fighting Bias in AI (Ep 136)
In this episode of our podcast, we are joined by Meredith Broussard, an associate professor at the Arthur L. Carter Journalism Institute of New York University and the research director at the NYU Alliance for Public Interest Technology. During our conversation, we discuss the importance of diversity and inclusion in the tech industry and how AI can be leveraged to improve belonging, inclusivity, and diversity in the workplace. We also delve into the ethical concerns that arise when developing and deploying AI systems in various sectors, such as healthcare or finance. Meredith shares her insights on how we can ensure that AI technologies are developed in a way that doesn't perpetuate or exacerbate existing biases and inequalities.Meredith's extensive experience as a former features editor at the Philadelphia Inquirer and a software developer at AT&T Bell Labs and the MIT Media Lab, as well as her research in AI ethics and data analysis for social good, provide a unique perspective on the intersection between AI and bias.This episode is a must-listen for C-Suite Leaders (and aspiring ones!) who seek to leverage technology to improve their performance outcomes while promoting diversity, inclusion, and belonging in the workplace. Follow Meredith on Twitter @merbroussard or visit her website, meredithbroussard.com, to learn more about her work.THE FINER DETAILS OF THIS SHOWHow can you tell if AI algorithms are making decisions that are unfair and unjust? [07:22]You talk about how AI is not neutral, what does that mean? [08:19]What considerations should you reflect on before buying data? [11:06]Can you give an example of what can happen when data is not being used responsibly? [15:28]How might an AI based system perpetuate bias in a hiring process? [19:29]Are there other misconceptions or areas of bias that just kind of show up in different kinds of companies, of manufacturing, supply chain, all of those areas? Have you seen instances of that in the book? [25:38]KEEP UP WITH MEREDITH BROUSSARDCheck out her bookKeep up with her on LinkedinEPISODE RESOURCESJoin the Remarkable Leadership Lessons Community NowVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewMEREDITH BROUSSARDMeredith Broussard is an associate professor at the Arthur L. Carter Journalism Institute of New York University and the research director at the NYU Alliance for Public Interest Technology. She is the author of an upcoming book, More Than a Glitch: Confronting Race, Gender, and Ability Bias in Tech (MIT...
37:1028/04/2023
The Science of Employee Motivation with Pamela Brooks Richard (Ep 135)
How do you show your teammates recognition?In this insightful episode, host Denise Cooper is joined by Pamela Brooks Richards, an expert on change management. In this interview, Brooks-Richards gives us a deep dive look into the role that employee recognition plays in sustaining motivation over time. Pamela also shares her thoughts on the importance of celebration in overcoming challenges in our professional lives and how recognition and rewards play a crucial role in fostering a positive work environment.When an organization invests in celebrating its employees and recognizing their accomplishments, it fosters a positive work environment, which can lead to increased employee satisfaction, productivity, and loyalty. Pamela shares examples of how even small acts of recognition and appreciation can have a significant impact on employee morale and overall organizational success.Join us for this enlightening discussion with Pamela Brooks Richards and learn how to harness the power of celebration and recognition to overcome challenges and create a thriving professional life.THE FINER DETAILS OF THIS SHOWWhat is the difference between recognition and rewards? [03:19]How do we show our team members that they are valued? [06:10]How do the 5 languages of appreciation show up in the ways that we show up for our employees? [10:56] [17:30]What are the benefits of co-regulating with our team members? [21:55]What are the benefits of tying positive behaviors to negative emotions? [34:29]KEEP UP WITH PAMELA BROOKS-RICHARDShttps://www.linkedin.com/in/ccsuccessEPISODE RESOURCESJoin the Remarkable Leadership Lessons Community NowVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewPAMELA BROOKS-RICHARDS BIOPam is known for her passion for people and facilitating positive change for anyone in need with an open mind. She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding. She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown’s Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser. Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington. She studied organizational and interpersonal development in her first masters and counseling in her second. She uses her assessment tools and understanding of...
43:3521/04/2023
The Art of the Interview: What Employers Really Want to Hear with Denise Cooper (Ep.134)
Your colleagues pay attention to your behavior, your values, and what you say. What message are you sending?In this week's show, we are flipping the script and having long-time guest Deborah Snow Walsh interview our host, Denise Cooper for a change. Deborah Snow Walsh is a talent executive who pulls on her experience selling outplacement services for large, multi-national organizations to demonstrate the levels an interview wants an applicant to speak to during their first meeting. During this interview, Denise Cooper describes her experiences working with a senior leader who wouldn't accept help and the importance of respecting and finding a way to work with difficult people. She also talks about her experience creating a global new hire orientation program and the importance of clearing obstacles for the teams underneath you. How do you display vision, your ability to be a change agent, your ability to drive financial results through teams, your drive for developing people, as well as your ethics and integrity while meeting someone for the first time? Keep listening to find out.THE FINER DETAILS OF THIS SHOWDescribe a time when you've worked somewhere where you could do your best work because you felt respected, you felt that you had the intellectual capital to do the job in front of you, and because you worked with a collaborative team? What did that feel like? [05:47]I want you to give me two things you've done anywhere in your career that you're really proud of. [20:18]KEEP UP WITH DENISE COOPERJoin the Remarkable Leadership Lessons Community Nowhttps://www.linkedin.com/in/denisecooper/EPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewDENISE COOPER'S BIODenise Cooper is the Founder and CEO of Remarkable Leadership Lessons, a company founded over 10 years ago to assist C-suite, senior-level business leaders, and managers in raising their game as contributors to profitability. Denise serves as an Executive Coach and Keynote Speaker, with a proven process for grooming diverse candidates for succession. She does this through one-on-one customized development plans, professional assessments, and time-proven case studies. Her expertise and wisdom are grounded in neuro-leadership, behavioral & psychological principles along with 25 years of experience. Denise has worked across a wide range of industries and organizations from Fortune 500 corporations, small to mid-market & nonprofit businesses. Change is impacting every aspect of business and executives need leadership skills that inspire trust, enable quick response times, clarify purpose and
40:2714/04/2023
Connecting to Your Body During Conflict At Work with Zahara Jade (Ep 133)
When was the last time you listened to what your nervous system was trying to tell you?This week's conversation builds off of last week's interview with Zahara Jade. This week we're talking about how to tune into your body while you're at work, particularly in stressful situations like expanding workplace responsibilities or while you're in conflict with colleagues. Listen in while Zahara Jade shares her top tips for somatic exercises to help slow the nervous system in times of change. Stress ages our minds and bodies by putting often unnecessary weight on our processing systems. With these simple techniques, you can slow down, re-evaluate, and get the work done in a way that creates the largest impact for yourself, your team, and your organization. THE FINER DETAILS OF THIS SHOWWhat do people not understand when it comes to our body's responses to change (fight, flight, freeze, and appease)? [03:44]What is the difference between "Big T" Trauma and"little t" trauma? [07:12] What are some of your techniques to help others tune into their body, particularly when they feel a sense of conflict at work?[10:52]KEEP UP WITH ZAHARA JADEhttps://www.thetruthcatalyst.com/Zahara Jade's TEDx Talkhttps://instagram.com/truthcatalystEPISODE RESOURCESJoin the Remarkable Leadership Lessons Community NowVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewZAHARA JADE'S BIOZahara Jade, M.A. is the Founder of The Truth Catalyst. She supports high-achievers on their quest to transform trauma, chronic pain, and illness into unapologetic authenticity, unbound wellness, and unabashed prosperity. For nearly two decades, she has helped clients worldwide overcome lifetimes of anxiety, depression, eradicate addictions, reduce cycles of chronic pain and dysfunctional relationship patterns. Jade’s uniquely formulated approach, The Truth Catalyst Method, can help clients who have lost hope when every other method has failed them. She is currently building a training program to teach other practitioners her method. Zahara is a TEDx speaker, a contributor to Entrepreneur, Thrive Global, and Buzzfeed, and has been featured in SELF and Inc.
20:0007/04/2023
Becoming a Somatic Leader in the Workplace with Zahara Jade (Ep 132)
When was the last time you listened to what your nervous system was trying to tell you?Do you know how to work with your bodily reactions to conflict in the workplace?Throughout the workday, your nervous system can come in and out of activated states as you enter into challenging conversations with your boss, colleagues, and vendors. More often than not, our reactions to difficult situations at work can often be linked back to experiences we've had throughout our life, sometimes even as early as foundational memories from childhood.In today's episode our guest, Zahara Jade, explains how and why traumatic memories are often stored somatically in the body, and how emotional access can be a crucial component of healing. Zahara also shares her wisdom on how childhood experiences can lead to disconnection from emotions and the importance of reconnecting with the body to access important emotional truths. By tuning in to this episode, you will not only gain a better understanding of your approach to conflict in the workplace, but in your life as a whole. Be sure to tune in next week to listen in to part two of this engaging conversation with Zahara Jade. THE FINER DETAILS OF THIS SHOWWhat causes the gap between how our body processes traumatic memory vs. our minds?[07:14]We live in a culture where we are taught to push our bodies to the brink of breaking down in order to achieve success. What would you say to someone who is trying to break this pattern while still making a living? [21:49]How can you tell if you're working in an environment that is a match for you? [35:29]KEEP UP WITH ZAHARA JADEhttps://www.thetruthcatalyst.com/Zahara Jade's TEDx Talkhttps://instagram.com/truthcatalystEPISODE RESOURCESJoin the Remarkable Leadership Lessons Community NowVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewZAHARA JADE'S BIOZahara Jade, M.A. is the Founder of The Truth Catalyst. She supports high-achievers on their quest to transform trauma, chronic pain, and illness into unapologetic authenticity, unbound wellness, and unabashed prosperity. For nearly two decades, she has helped clients worldwide overcome lifetimes of anxiety, depression, eradicate addictions, reduce cycles of chronic pain and dysfunctional relationship patterns. Jade’s uniquely formulated approach, The Truth Catalyst Method, can help clients who have lost hope when every other method has failed them. She is currently building a training program to teach other practitioners...
37:2131/03/2023