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Monica Millares
Welcome to Purpose Driven FinTech!
I'm your host, Monica Millares - Product Leader and fellow FinTecher.
These days, with the rising cost of living, financial stress among customers, loss of trust in banks, speculation of crypto, and uncertainty, we're facing unprecedented challenges. But there is hope. We as FinTechers have the power to make a positive impact.
Our products, the how we do product, and our people can make a difference on customers’ financial lives - and as a result, in the quality of their lives.
However, more than ever Founders, CEOs, Leadership teams and all FinTechers have a ton of pressure to build solutions that actually solve customer problems, that people want, that are differentiated And profitable
Yes that's you and me too!
That's why I've created this podcast!
I speak with Founders, Product Leaders, VCs, and industry experts to uncover their stories, challenges, and lessons learnt in building products with impact.
You'll get to hear real-life conversations, and you’ll walk away with practical questions, frameworks and insights that you can apply to your own FinTech products. So, are you ready to make a bigger difference in FinTech?
Let's come together and discover how Purpose, Product, and People can help us create a future of better financial wellbeing while building sustainable and profitable FinTechs.
Follow me on LinkedIn, TikTok, and YouTube to stay connected and be part of the conversation.
Cheers to making better FinTech and making FinTech better!
Love, Moni
Reaching the 98% using Blockchain - How Fasset is Innovating for Financial Inclusion | Umair Javed, Chief Business Officer at Fasset
Purpose Driven FinTechs are predicated on accessibility and inclusiveness - it's not about building a product that a very few people really love and admire and adore and become early adopters.Fasset is an all-in-one financial super app that allows people and businesses to securely invest, earn, and make payments and they are targeting a broader subsegment of society with financial services using blockchain technology — so that more people to benefit from it!Come behind the scenes with me all the way to the UAE. Meet Umair Javed, Chief Business Officer at Fasset. We discuss how to reach 98% of society with Fasset Connect, the complexities of building a high-performance culture, handling execution challenges, and fostering innovation without getting swayed by technology hype, financial education, rethinking traditional business models to achieve long-term impact - what and much more!Remember to like and subscribe for more episodes like this!👉 Connect with Umair:LinkedIn: https://www.linkedin.com/in/mumairjaved/LinkedIn: https://www.linkedin.com/company/fassethq/posts/?feedView=allWebsite: https://fasset.com/👉 Monica’s SocialsLinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millares—Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
01:0718/11/2024
Zubin Reveals Why Empathy Is the Secret to Building Differentiated Solutions for Southeast Asians | Zubin Rada Krishnan, CEO at BigPay
Come behind the scenes of one of the largest NeoBanks in Southeast Asia! Zubin Rada Krishnan, CEO at BigPay, shares BigPay's mission of leveling up people's lives through accessible and simple financial services and explains how BigPay aims to promote financial well-being by shaping positive spending habits and providing innovative financial products.We discuss the unique challenges and opportunities in the Southeast Asian fintech market, the importance of empathy in product development and leadership, BigPay's exciting developments like their expansion into Thailand, their partnership with AirAsia MOVE, their innovative stashes solutions and much more!BigPay is committed to providing the financial services that Southeast Asians need to live better lives, by providing accessible, transparent, simple and secure digital financial services. From cross-border and domestic payments to international transfers, credit, micro-insurance, personal loans, and smart budgeting, BigPay continues to innovate to level-up Southeast Asian lives - one transaction at a time.👉 Connect with Zubin:LinkedIn Zubin: https://www.linkedin.com/in/zubin-rada-krishnan-aa93172/LinkedIn BigPay: https://www.linkedin.com/company/bigpayme/Website: https://bigpayme.com/👉 Monica’s SocialsLinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresRemember to like and subscribe for more episodes like this!We cover:(00:00) Intro(03:58) BigPay's Mission and Vision(14:51) Leadership and Empowerment(20:32) Fintech Growth in Southeast Asia(24:19) Addressing Financial Pain Points(25:31) Understanding BigPay Customers(27:30) Innovative Savings Solutions(30:09) BigPay goes live in Thailand!(32:44) Embedded Finance with AirAsia MOVE(39:30) Defining Great Products(46:55) Final Thoughts on the one thing to change to make FinTech better for everyone—Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
48:5511/11/2024
Connecting FinTechs and Banks to Drive Efficiency and Innovation | Jorge A. Ruiz, CEO at FinConecta
The future is about Fintech & Bank Partnerships! And FinConecta is here to make it easier, cheaper and more efficient for all!If you are bank you know you have legacy systems, and that you need new tech to innovateAs a B2B FinTech it is likely you are solving a problem for Banks... Well FinConecta makes it easy for both parties to find each other - And more importantly, to connect to multiple partners with one API. FinConecta supports Financial Institutions in their digital transformation journey. They've created an interconnected network of modern FIs and FinTech solutions from around the world linked through a proprietary platform. and they are building the first global integrated FinTech marketplace.In this episode I had the pleasure to speak with Jorge A. Ruiz M. CEO at FinConecta We talk about:- Purpose- Financial Inclusion- FinConecta's marketplace- The benefits of the platform - Utilizing AI for efficiency- Building high-performance teams - The global reach of FinConecta, - The future of interoperability in Financial Servicesand much more!Worth reaching out to Jorge if you are a FinTech looking to grow, If you enjoyed this Purpose Driven FinTech pod, follow for more discussions on how to build great FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 You can find Jorge hereLinkedIn: https://www.linkedin.com/in/jorgearuiz/LinkedIn: https://www.linkedin.com/company/finconecta/Website: https://finconecta.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
38:4104/11/2024
Max Reveals How We Are Solving Real Problems in Crypto: Customer Pain Points Explained — Max Krupyshev, CEO at CryptoProcessing by CoinsPaid
500M own crypto, 30% want to pay with it — are you ready?Customer expectations are changing fastAnd crypto payments are rapidly becoming the new normal!In today's episode I spoke with Max Krupyshev. CEO at CryptoProcessing.com by CoinsPaidto deep dive and understand what's going on! We cover: - How crypto is solving for real customer problems- Argentina as use case- Freelancers! A biggy one!- Pain points crypto payments are solving for- De-bust the myth about volatility... love it!- What makes a great product- The CEO mindsetAnd much more!If you are interested in learning more about accepting crypto payments, reach out to Max and the team!If you enjoyed this Purpose Driven FinTech pod, follow for more discussions on how to build great FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 You can find Max hereLinkedIn: https://www.linkedin.com/in/mkrupyshev/?originalSubdomain=eeLinkedIn: https://www.linkedin.com/company/cryptoprocessing-com/posts/?feedView=allWebsite: https://coinspaid.com/Website: https://en.cryptoprocessing.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
54:0421/10/2024
How Tapi is Revolutionizing LATAM's Outdated Payments Infrastructure from the Ground Up | Kevin Litvin, CBO & Co-Founder Tapi
LATAM's payment infra is fragmented and outdated... Imagine a single API that breaks down barriers across LATAM and unlocks a seamless payment experience, and multiple geo launches; a smooth, unified digital payment experience for the entire region!Well, I had the pleasure of speaking with Kevin Litvin, Co-Founder at tapi, and he's doing exactly that! In LATAM people still line up to pay bills and basic services... And while FinTechs and banks have a massive opportunity to fix this, The real magic happens on the infra layer... and this is why tapi is disrupting the region: One solution that works everywhere. One integration. One contract. Of course a touch of AI to make it easier, faster better for your devs, and a fantastic team who understands how you want to work... We cover: - Lessons from his failed e-wallet startup- Insights that led him to evolve into Tapi- Understanding the LATAM landscape- The reality of customer pain points when it comes to payments- What makes a great product- How he's using AI to disrupt - What's next after his very successful round- Why the culture of your tech partner matters (a ton)!And much much moreFollow for more discussions on how to build great FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 You can find Kevin hereLinkedIn: https://www.linkedin.com/in/kevinlitvin/LinkedIn: https://www.linkedin.com/company/tapi-latam/posts/?feedView=allWebsite: https://tapi.la/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
49:0515/10/2024
Bankifi Reveals How Engagement Banking With Human Interaction And Data Delivers Impact To Underserved SMEs | Mark Hartley, CEO & Founder at Bankifi
There are 5. 5 million small businesses with less than 20 people in the UK - and we can argue small businesses are the most underserved of all FS customers today! That’s why Bankifi is transforming the space and making bank's digital banking platforms from something that's purely transactional into the place where a small business run and operate their business from.In this episode Mark Hartley, CEO & Founder at Bankifi, shares with us Bankifi’s backstory and purpose, the challenges of both banks and SMEs, and we go deep on data, AI, engagement - and more importantly human interaction! Because the majority of the population still fears AI, the hypothesis is that customers will value more human interaction, and that will be a differentiator.If you enjoyed this Purpose Driven FinTech pod, follow for more discussions on how to build great FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 You can find Mark hereLinkedIn: https://www.linkedin.com/in/mark-hartley-038b38/LinkedIn: https://www.linkedin.com/company/bankifi/Website: https://www.bankifi.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
58:0302/10/2024
Unlocking Financial Data to Drive Customer and Commercial Impact | Nare Vardanyan, CEO & Co-Founder at Ntropy
“There's a lot of power behind financial data. Every time we move money from point A to point B, we also move information” BUT the power is unlocked by the quality of the data, and the what we do with the data!In this episode Nare Vardanyan, CEO & Co-Founder at Ntropy, the immense potential of financial data and its impact on both consumers and businesses. We discuss how standardizing and unifying fragmented financial data can unlock new opportunities in lending, payment authorization, accounting automation, and more. We explore the challenges and role of AI and advanced models in transforming financial services and of course, how we can use tech to drive social change…. very good points on social mobility!If you enjoyed this Purpose Driven FinTech pod, follow for more discussions on how to build great FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 You can find Nare hereLinkedIn: https://www.linkedin.com/in/narevardanyan/LinkedIn: https://www.linkedin.com/company/ntropy/Website: https://www.ntropy.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
40:2129/09/2024
Oper Reveals How To Reduce Mortgage Borrower Anxiety by Blending Human Touch With AI Efficiency | Geert Van Kerchkhoven, CEO & Co-Founder Oper
Buying a property is a big life moment, and one full of anxiety! And yes, we the people in the industry are guilty of creating anxiety to our customers! That’s why Geer Van Kerchkhoven, CEO & Co-Founder Oper is doing something about it, and helping both banks and customers create a much better mortgage experience!In this episode Geert shares his journey and insights on improving the mortgage process. He reveals how we can reduce borrower anxiety and streamline the home-buying journey, why Oper is a great product and his secret sauce to building products people love and are willing to pay for! He also shares valuable experiences on leveraging AI Oper, lessons learnt re AI, and building high-performance teams, and top advice for anyone in the journey!We cover,(00:00) Intro to the Mortgage Experience(04:10) Geert’s Initial Hypotheses(06:10) Challenges and Mindset in Building a Fintech(11:37) Defining a Great Product in Fintech(14:37) Addressing Borrower Anxiety and Mortgage Challenges(23:22) The Hybrid Model: Combining AI and Human Touch(26:15) Loan Advisor Interaction in Virtual Environments(28:16) AI in Document Matching and Loan Processing(29:32) Key Takeaways of Building AI Features in Fintech(31:04) Challenges in AI Deployment: Compliance and Integration(33:00) Understanding Vertical AI and Its Applications(38:55) Fireside Chat: Insights on Strategy and LeadershipFollow for more discussions on how to build great FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 You can find Geert hereLinkedIn: https://www.linkedin.com/in/geertvankerckhoven/LinkedIn: https://www.linkedin.com/company/opercredits/posts/?feedView=allWebsite: https://www.opercredits.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
49:2017/09/2024
Franchising is broken. Kenny reveals the top benefits of Franchise Investing and how FranShares makes Franchise Investing accessible for all | Kenny Rose, Founder and CEO at FranShares
Have you ever thought about owning a Franchise, but got discouraged by the large amount of investment capital? Many of us have. Franchises pose barriers to entry to most of us, but not any more!In today’s episode I speak with Kenny Rose, the founder of FranShares. He is on a double mission to allow individuals to invest in franchises and to solve for the generational wealth gap through local business ownership. Kenny has an amazing mindset and energy. So we go deep both on him as an entrepreneur and his business. We cover his definition of great product - not your traditional answer!, why wealth creation is a problem with a big surface area, why franchises is a good asset class, what makes FranShares innovative, how he pays earnings, how he chooses franchises in the platform and his mindset as an entrepreneur. It’s a fascinating conversation!We cover,(01:54) Franchises as an investment opportunity(02:52) Empowering entrepreneurs(11:42) Building a successful team(24:06) Why invest in Franchises?(28:21) Equity growth vs. income in Franchising(29:05) The appeal of franchises(31:15) Why FranShares is an Innovative Fintech(35:58) Selecting the Right Franchises(42:43) Challenges in Franchising investments(48:19) FranShares future plans(49:58) Advice for aspiring entrepreneurs(52:37) The one thing to change in FinTechFollow for more discussions on how to build great FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 You can find Kenny hereLinkedIn: https://www.linkedin.com/in/kennyrose/LinkedIn: https://www.linkedin.com/company/franshares/Website: https://franshares.com/investments/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
56:1210/09/2024
Wio Bank Reveals How They Reached Profitability Within Year One | Prakash Sunkara, Chief Financial Officer at Wio Bank
Wio Bank has become one of the fastest Neo-Banks globally to achieve profitability. In its first full year of operations, Wio reported a revenue of AED 266.4 million and a net profit of AED 2 million. Wio has over 50,000 Wio Business and 40,000 Wio Personal customers… and in today’s episode we go through the How they achieved such amazing success!I speak with Prakash Sunkara, Chief Financial Officer at Wio Bank - and I have to say he’s a CFO that sounds like a CPO! He is absolutely super customer centric!We discuss Wio’s story, their mindset and how that sets them apart, what’s the definition of innovation - in the eyes of Jayesh Patel, Wio’s CEO; and ways of working to bring it to life, the how they reached profitability, what happens once they hit month one of profitability, and finally we put Prakash in the hot seat with some fire side questions!It’s a fascinating conversation!Prakash has a long career in Financial Services and as a CFO - across both traditional financial services and FinTechs. Wio Bank is disrupting banking for consumers and small businesses in the UAE and has created an all-in-one digital financial platform to reboot banking for everyone!We cover,(00:00) The framework behind hitting profitability in year one(03:55) Wio's Mission and Customer Focus(05:52) Achieving Rapid Profitability(06:37) Mindset and Ecosystem in Dubai(08:23) Innovative Approaches in SME Banking(13:05) Continuous Innovation and Customer Needs(20:50) Strategic Thinking Behind Profitability(25:53) Introduction to Platform Banking(26:15) Innovative Features for SME Banking(27:27) Customer-Centric Approach(30:14) Scaling and Growth Strategy(33:32) Teamwork and Company Culture(39:36) Profitability and Sustainable Growth(47:22) Challenges and Future FocusFollow for more discussions on how to build great FinTech products with Customer and Commercial Impact and stay updated on the latest episodes.👉 You can find Prakash hereLinkedIn: https://www.linkedin.com/in/prakashsunkara/LinkedIn: https://www.linkedin.com/company/wiobank/Website: https://www.wio.io/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
50:4927/08/2024
51% Feel out of Control With Their Finances: How Can We Enhance Financial Engagement? | Theo Paraskevopoulos, CEO & Founder Invessed
The Statistics are brutal!56% of young investors avoid professional advice due to high fees and outdated approaches.51% of respondents feel they lack control over their finances, indicating a significant financial literacy and engagement gap.63% of women are uncomfortable with basic investment principles, with 72% not actively monitoring their investments.47% of participants save little to no income, reflecting poor financial habits and future preparation.Theo Paraskevopoulos, CEO & Founder of Invessed, is taking the challenge straight on and transforming wealth management to better serve younger generations.I sit with Theo to discuss the evolving landscape of financial advice in the UK and the enormous challenge we have ahead. Theo shares with us how Invessed aims to empower financial professionals by leveraging technology to reduce admin tasks and enhance client interactions, and therefore provide a solution to this problem.We cover,(00:00) Understanding the Hesitation in Seeking Financial Advice(01:13) The Importance of Purpose in Business(02:24) Building Purpose-Driven FinTechs(06:30) Simplifying Financial Services for Greater Impact(09:42) Engaging More People in Financial Management(13:48) Challenges Faced by Young Investors(19:03) The Role of Technology in Modern Financial Services(22:42) The Responsibility of Wealth(23:29) Innovative Fintech Solutions(24:07) Empowering Investment Professionals(25:40) Behavioral Data and Predictive Technology(28:43) Customer Pain Points and Scalability(37:42) Building Successful Products(41:10) Fireside Questions and Closing RemarksFollow for more discussions on how to build great FinTech products with Customer and Commerical Impact and stay updated on the latest episodes.👉 You can find Theo hereLinkedIn: https://www.linkedin.com/in/theoparaskevopoulos/LinkedIn: https://www.linkedin.com/company/invessed-tech/Website: https://invessed.com/Invessed report: https://invessed.com/invessed-client-engagement-survey-2024/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
44:5206/08/2024
How Businesses Save Money on SAAS Subscriptions with Lemon | Matt Bird, Co-Founder and CEO, Lemon
Over a TRILLION dollars per year is spent on SAAS and so much of that is wasted! Customers know they are overpaying for subscriptions, don’t have good visibility on them, and are aware they could save so much Money if they could bring them all into a single place easily and unlock savings from the software providers This is exactly what Matt Bird, Co-Founder and CEO of Lemon is on a mission to do! To help Businesses save Money so that they can focus on growing their business - and the impact is huge!Not only we go deep on understanding Lemon’s customers and solutions, but we go behind the scenes with Matt and understand his thinking process behind driving innovative products. We explore how to build an empowering company culture, customer driven products and feedback loops, pricing, the secret to building great product, the underdog mentality and much more!If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow in Spotify, and leave a 5 star rating apple podcast. Remember to connect in LinkedIn to keep the conversation going.Let’s get into it!👉 You can find Matt hereLinkedIn: https://www.linkedin.com/in/mattbird1/LinkedIn: https://www.linkedin.com/company/spendlemon/posts/?feedView=allWebsite: https://spendlemon.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/We cover:(00:00) Intro(03:10) The Importance of Customer Feedback(03:56) Lemon's Approach to Subscription Management(08:20) Impact of Financial Solutions on Businesses(15:00) Building a Strong Company Culture(19:28) Creating Customer-Driven Products(22:13) Practical Implementation of Feedback Loops(27:33) Targeting the Right Customer Segments(29:00) Subscription Management Challenges(30:18) Pricing Strategies and Customer Insights(32:14) Lemon's Features(35:17) Financing and Lending Solutions(38:30) Building a Successful Product(42:09) The Underdog Mentality—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
54:2930/07/2024
Gavin Nachbar Reveals How FinTech is Changing Tax for Good | Gavin Nachbar, Cofounder at Column Tax
“I love filing my return!” Said no one ever… did you know in the US people spend over 5 billion hours per year to get their taxes done. And Column Tax is in a mission to do something about it!Gavin Nachbar, Co-Founder of Column Tax, shares how Column Tax is disrupting the process of filing taxes - and it all starts by leveraging customer’s existing apps! Column Tax is a B2B2C solution that enables Neobanks, Banks, and Institutions to solve a taxing problem for their users.We discuss the complexity of the US Tax System and how it affects Americans, who Are Column Tax's Customers, how Column Tax saves people time and money, User Experience with Column Tax,what sets Column Tax apart? Building trust with customers and much more!If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow in Spotify, and leave a 5 star rating apple podcast. Remember to connect in LinkedIn to keep the conversation going.Let’s get into it!👉 You can find Gavin hereLinkedIn: https://www.linkedin.com/in/gavinnachbar/LinkedIn: https://www.linkedin.com/company/column-tax/Website: https://www.columntax.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/We cover:(00:00) Intro(01:10) Building Purpose Driven Fintechs(03:34) About Column Tax(07:14) Impact of Fintech on Financial Inclusion(08:29) Strategies for Greater Impact: Starting Small(16:01) Sustainability in Fintech(17:39) Leadership and Empowering Culture(20:52) The Complexity of the US Tax System(25:14) Who Are Column Tax's Customers?(26:29) The Problem Statement: Time and Money(27:50) User Experience with Column Tax(29:41) Future of Banking and Tax Integration(32:26) What Sets Column Tax Apart?(35:17) Challenges in Integrating Tax Products(41:47) Building Trust with Customers(43:49) The one thing to change in FinTech to have most impact—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
46:1623/07/2024
What’s Best Practice for FinTech Metrics? Discover Practical Frameworks to Define Metrics, AB Test, and Move the Needle | Jas Shah, Independent Fintech Product Consultant
Jas shares with us the importance of data metrics in building purpose-driven fintech. We go deep and practical! We start by defining what makes great product and the role of metrics in product development. We give examples across fintech verticals to bring it to life. It’s a super practical conversation, so defining metrics is not enough, we also deep dive into the challenges like confirmation bias and tools necessary for efficient product growth, including A/B testing, and the potential of AI.If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow in Spotify, and leave a 5 star rating apple podcast. Remember to connect in LinkedIn to keep the conversation going.Let’s get into it!👉 You can find Jas hereLinkedIn: https://www.linkedin.com/in/jas-shah/LinkedIn: https://www.linkedin.com/company/bitsul/Website: https://bitsul.co.uk/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/We cover:(00:00) Intro(00:25) Building Purpose-Driven Fintechs(02:56) Defining Great Product(05:34) The Importance of Metrics(08:43) Getting Started with Metrics(16:45) Moving the Metrics(23:50) A/B Testing in Fintech(27:11) Challenges in Building Metrics(29:09) The Role of AI in Metrics(32:24) Frequency of Reviewing Metrics(36:04) Fireside Questions and Insights(43:05) The one thing to change that would have most impact—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
48:0216/07/2024
How Data, Simplicity, and Innovation Drive Payment Solutions | Robert Kraal, Co-Founder of Silverflow
Today DATA is a differentiated proposition! And that's why it matters who you select as your payments processor and partner in crime! I had the honour and pleasure to speak with Robert Kraal, Co-Founder at Silverflow, and hear all about how Silverflow has designed with data in mind!Silverflow is a cloud-based payment processing platform that provides a state-of-the-art upgrade for payment-providers, shielding them from the current antiquated legacy technology still in use today. With Silverflow, PSPs can now directly access card networks, instantly add new functionality, have real-time insight into transaction fees and get smart data direct from the networks – all to better serve their merchants.We may think payments and acquiring are purely infra, but actually acquirers are having a ton of impact on businesses who need it the most. We go behind the scenes on Silverflow’s culture and go deep on what’s so special about the leadership style in Nordic countries that many of us of the world can learn from. Robert’s mindset around entrepreneurship, Silverflow’s proposition, and how it actually makes them a DATA platform - unlike platforms built in the eighties who saved minimum data. We explore what are the challenges of his clients, and of course what’s the one thing he would change in FinTech to make the industry better for everyone!We cover:(00:00) Intro to Silverflow's Unique Value Proposition(01:35) Purpose-Driven Fintech and Financial Inclusion(02:47) Challenges in Digital Payments and Infrastructure(06:53) The Need for Real-Time Settlement in Cash Economies(11:36) Sustainability in Fintech Companies(14:17) Building a Global Company with Diverse Teams(23:46) Diving into Acquiring Processing Solutions(25:13) The Evolving Payment Landscape(25:57) Merchant Perspectives on Payment Methods(29:30) Silverflow's Role in the Payment Ecosystem(31:11) Innovations and Challenges in Payment Systems(36:58) Addressing Fraud in the Payment Industry(41:54) The Future of Global Regulation in FinTechIf you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating. Remember to connect in LinkedIn to keep the conversation going.👉 You can find Robert hereLinkedIn: https://www.linkedin.com/in/robertkraal/LinkedIn: https://www.linkedin.com/company/silverflow/Website: https://www.silverflow.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: <a href="https://moni-millares.mystrikingly.com/" rel="noopener noreferrer"...
44:5725/06/2024
Ensuring that Green Inclusive Finance is Truly Green and Truly Inclusive | Tiffany Tong, CEO and Co-Founder, Aloi
In Today’s episode we speak with Tiffany, CEO and Co-Founder of Aloi, a multi-award winning FinTech in Nepal. Aloi is enabling climate financing for grassroots entrepreneurs through real-time loan journey insights. They have a cashless-financing platform offering 3 features to track a full loan cycle for informal sector business loans: monitor loan usage, loan repayments, and payments.If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Tiffany hereLinkedIn: https://www.linkedin.com/in/tong-tiffany/LinkedIn: https://www.linkedin.com/company/aloiglobal/Website: https://www.linkedin.com/company/aloiglobal/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
37:4118/06/2024
Turning sustainability into a competitive advantage with planet-leading solutions | Oli Cook, CEO and Co-Founder, ekko
In Today’s episode we speak with Oli Cook, CEO and Co-Founder of ekko, the multi-award winning sustainability platform for banks and payments. Ekko’s solution allows you to make any transaction or customer interaction an opportunity to do good for the planet and your business.We discuss how we should understand sustainability first and then think of how FinTech can be part of the solution, not the other way around; how ekko is a positivity driven FinTech .. I love the idea and this makes them unique among all FinTechs across the world. What is sustainability, sustainability and impact, sustainability lessons from Europe to be aware of in Asia, the Planet Saver account and much much more!If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Oli hereLinkedIn Oli: https://www.linkedin.com/in/oli-cook-2ba72460/LinkedIn ekko: https://www.linkedin.com/company/joinekko-earth/Website: https://ekko.earth/join/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
41:1011/06/2024
Insights from Money20/20 Bangkok and Dubai FinTech Summit 2024
This is the start of season number two!We had a small break a few weeks and we are ready to go with more exciting guests and FinTechs One of the reasons why we had a short break in between season one and season two is because I've been attending conferences. I've been to Money 20/20 Bangkok, and then I went to Dubai FinTech summit, of course in Dubai.In this episode I cover the key insights that I got, and what are the things that we need to be aware of?If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow on Spotify, and leave a 5 star rating in Apple Play. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
25:3008/06/2024
Decoding Embedded Finance for SMBs | Regina Lau, CFO at Weavr.io
In Today’s episode we speak with Regina Lau, CFO at Weavr.io. Regina is a proponent of merging purpose and profit by not thinking of business as a zero sum game, but as an endeavor to growing the pie together. We discuss how measuring customer sentiment help us understand the actual impact we are having in customer’s lives. I love this approach because the amount of money we have in the bank is not indicative of our financial wellbeing. We go personal and discuss how as a minority woman she’s reached C-level as a CFO and we get her thoughts about how to break the ceiling, allies and co conspirators.Weavr is an embedded finance solution that supercharges revenue and customer experience for digital businesses. There is a debate that today every company can be a FinTech, but FinTech requires specialist knowledge, so Weavr focuses on making it simple, safe, and regulatory compliant for businesses to integrate financial services offerings. We discuss their customer segment and their pain points, including a non talked about much segment of HR Tech.If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Regina hereLinkedIn Regina: https://www.linkedin.com/in/regina-lau-7772681/LinkedIn weavr.io: https://www.linkedin.com/company/weavrpayments/Website: https://www.weavr.io/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
45:5215/04/2024
Solving for Debt Management for Peace of Mind | Yaseen Rostom, Founder and CEO at Incredible
For the first time ever in history, consumer borrowing in the UK has racked up to 2 trillion pounds. We've never seen that before. Pandemic ripple effects, high interest rates, and the raising cost of living have led people to rely on credit more. Even the richest 20 percent of the population are using credit to get by. This problem statement must to talked about.Today we speak with Yaseen Rostom, Founder and CEO at Incredible. I absolutely love their product, it’s solving a genuine customer pain point and it’s well thought through. He is not building just a debt management solution, he is providing a solution for peace of mind. For us to have 10x impact as an industry, he advocates we collectively must put customer outcomes at the centre of what we do; key word collectively.Incredible is a debt management solution that allows customers to make credit repayments on autopilot, while ensuring customers pay off their most expensive debt first. We expand on his user experience, financial resilience, how to measure his impact including how can we increase the overpayments people make towards their loans? How we can nudge people to round up to pay off debt vs round up for savings, findings from user testing and much more.If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Yaseen hereLinkedIn: https://www.linkedin.com/in/yrstm/LinkedIn Incredible: https://www.linkedin.com/company/incredibletechnologies/Website: https://www.getincredible.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
42:4308/04/2024
Is It the End of Card Payments or Are They the Key to Financial Inclusion? | Jeff Parker, CEO at Paymentology
Today we have the honour to speak with Jeff Parker, CEO at Paymentology. He takes us back to the core. We explore what is Purpose, how Paymentology is having direct impact in customers’ lives - even though they are a B2B FinTech. He emphasizes how we need to collaborate more and share ideas as a FinTech community for us to be able to have 10x the impact in 5 years time. Jeff is known as a great leader, so I dig deeper on his leadership style and what we can do as an Industry to make it better for FinTechers.Paymentology is a card processor, so we explore the controversial question… is it the end of card payments? Or actually are they key for financial inclusion? We discuss how cards will evolve. And Jeff shares with us the key Paymentology capabilities he wishes every FinTech product team knew about, and how Paymentology is reducing complexity and empowering FinTechs and Brands to better serve their customers.If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Jeff hereLinkedIn: https://www.linkedin.com/in/jeff-parker-504a10/LinkedIn Paymentology: https://www.linkedin.com/company/paymentology/Website: https://www.paymentology.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
44:4401/04/2024
Accelerating Financial Wellbeing impact with Trust, Investing in Women and Consolidating Transaction Data | Tina Fisher, Chief Marketing Officer at Intix
In today’s episode Tina Fisher, Chief Marketing Officer at Intix, shares with us the how we can 10x the impact we have as FinTechers and go deep on the role of trust.Tina has an impressive trajectory, she was named “Top Female Tech Founder” by the British Government, and her company SnapSave was listed as “Top 12 Series A investment opportunity” by VC4A. We tap into her mind and heart and she shares her top advice for women wanting to grow their business and career and as part of international women’s month, we deep dive on how we as an industry can invest more in women.Lastly, in today’s world, Data is king! Data empowers so many propositions and operations, hence it’s important we become data savvy. In this episode we discuss how Intix helps organizations consolidate transaction data for improved efficiency and hence better customer experience and reduced costs, and the power of their unique value proposition.If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Tina hereLinkedIn: https://www.linkedin.com/in/tina-fisher-a62852/LinkedIn Intix: https://www.linkedin.com/company/intix/Website: https://www.intix.eu/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
47:3918/03/2024
Only 200 Million adults in India have credit history, Credit Fair is on a mission to 5x the impact with Purpose Driven Underwriting | Aditya Damani, Founder at Credit Fair
In today’s episode Aditya Damani, Founder at Credit Fair, shares with us his vision on having impact in over one million adults in India who currently don’t have access to credit, and the one thing we can do as FinTechers to have 10x results in solving for financial stress.We discuss what makes Credit Fair different and why they are able to give credit to customers that banks usually wouldn’t. We explore how to go about building alternative credit risk models, how to manage late payments and loan defaults to minimize risk of non payment and finally deep dive on his mindset as a founder and entrepreneur of a FinTech that has hit profitability.If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Aditya hereLinkedIn: https://www.linkedin.com/in/adityadamani/LinkedIn Credit Fair: https://www.linkedin.com/company/credit-fair/Website: https://www.creditfair.in/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
47:0012/03/2024
Shameer Unveils FinTech Growth Strategies For Budget Constrained Times | Shameer Sachdev, Founder & MD at Growth Gorilla
In today’s episode Shameer Sachdev, Founder & MD at Growth Gorilla, shares with us his hypothesis on why he thought he could win by adding value no else did at the time in FinTech, the power of diversity when building Purposeful FinTechs, how Growth Gorilla is having impact in millions of customers - despite not having a Financial Services offering, and the one thing we can do as FinTechers to have 10x results in solving for financial stress.After discussing all things impact and purpose deep dive on how we can grow FinTechs during times of turbulence and budget cuts. He shares with us the current key trends and challenges that FinTechs are facing when it comes to scaling and growth, how to craft a bullet proof retention strategy, how influencer marketing and the so called fin-fluencers are here to supercharge your FinTech impact driven by customer demand on financial educational content, and much much more!If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Shameer hereLinkedIn: https://www.linkedin.com/in/shameersachdev/LinkedIn Growth Gorilla: https://www.linkedin.com/company/growthgorilla/Website: https://www.growthgorilla.co.uk/Shameer’s Podcast: https://www.thefmlpodcast.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
53:4104/03/2024
Masterclass. What is purpose in FinTech? Financial Wellbeing? And how do we have more impact? | Monica Millares
In today’s episode I step back to have deep thinking time. I went through key Purpose Driven FinTech episodes and found common threads and insights that allow us to answer the research question — How can FinTechs have better impact?This is not an interview pod, but a Masterclass split in four sections:Let’s define PurposeHow can we build more Purpose Driven FinTechsWhat is Financial WellbeingSummary of findings: How can we deliver most impactIf you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsReferenced:Simon Clarckson, Founder of Purposecrafthttps://www.linkedin.com/in/simonclarkson/https://www.podpage.com/purpose-driven-fintech/purposecraft-the-role-of-purpose-in-fintech-and-how-to-craft-a-strategic-purpose-to-create-differen/Dannielle Haig, Principal Business Psychologisthttps://www.linkedin.com/in/dannielle-haig/?originalSubdomain=ukhttps://open.spotify.com/episode/5fJ05KwEohvQ1GapaWnK8V—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
02:3524/02/2024
Regenerating Banking with AI | Paolo Sironi, IBM Institute for Business Value & Co-host Breaking Banks Europe Podcast
In today’s episode Paolo Sironi shares with us in plain English the findings of his most recent research paper “Global Outlook for Banking and Financial Markets Regenerate Banking with AI” where he surveyed 600 banking executives about how they are working with generative AI.78% of Financial Institutions are tactically implementing generative AI for at least one use case, which makes AI governance a must-have.We cover how generative AI can transform the banking and financial sectors; why risk, compliance reporting, and client engagement lead the way in AI potential most critical use cases; making financial services accessible; Communication as a service (which is the first time I encounter this concept); skills we need to develop as an industry to adapt and thrive in the world with AI, and of course, a practical framework to manage AI risk and implement successful AI projects.As the global research leader in banking and financial markets at IBM Institute for Business Value, Paolo provides strategic insights and guidance to a network of executives among financial institutions, start-ups, and regulators. He has over 20 years of experience in quantitive risk management, investing, and digital transformation and is one of the most respected fintech voices worldwide, helping shape the future of the financial services industry. Paolo is also a bestselling author of "Banks and Fintech on Platform Economies", co-host of the Breaking Banks Europe podcast, and a sought-after international speaker.If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Paolo hereLinkedIn: https://www.linkedin.com/in/thepsironi/“Regenerate Banking with AI” report: https://www.ibm.com/thought-leadership/institute-business-value/en-us/report/2024-banking-financial-markets-outlookLinkedIn Breaking Banks Europe Podcast: https://www.linkedin.com/company/breakingbankseu/Breaking Banks Europe: https://provoke.fm/show/breaking-banks-europe/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn today’s episode we cover:(0:00) Everyone should be an AI Risk Manger(02:08) The Global Outlook for Banking and Financial Markets report(02:58) Building Purpose-Driven FinTechs(05:36) Understanding the Value of AI in Banking(07:46) The Impact of AI on client engagement and compliance(10:15) Exploring the Use of Generative AI...
52:0519/02/2024
How to stop fraud with AI and Machine Learning| Amanda Lieu, Director Brand, Product Marketing & Growth at SEON
In today’s episode, Amanda Lieu, Director Brand, Product Marketing & Growth at SEON, shares with us the fundamentals of fraud.Why fraud is on the rise?Different types of fraud - we can’t prevent nor manage if we don’t understand it wellFraud ringsThe black box and white box - how to understand why fraud is happeningHow AI and Machine learning help us prevent, detect and stop fraudIf you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Amanda hereLinkedIn: https://www.linkedin.com/in/amandalieu/LinkedIn SEON: https://www.linkedin.com/company/seon-tech/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
50:0012/02/2024
AI, The Coreless Banking Revolution, and The Bank of the Future | Norris Koppel, Founder and CEO at Monese
In today’s episode, Norris Koppel, Founder and CEO at Monese, shares his vision of hyper personalization and customer-centric financial services enabled by AI, and becoming 'the bank of the future.'We discuss the impact of AI on the financial industry, understanding the current state of AI in FinTech, concerns regarding its implications, and practical usecases for AI to improve processes, prevent fraud, and offer highly personalized services to customers. Norris talks to us about Monese’s spin off, XYB by Monese, an end-to-end coreless banking platform and his partnership with Google for generative AI.Let’s dive into it!👉 You can find Norris hereLinkedIn: https://www.linkedin.com/in/norriskoppel/LinkedIn Monese: https://www.linkedin.com/company/monese/Website Monese: https://monese.com/gb/enLinkedIn XYB by Monese: https://www.linkedin.com/company/xyb-ltd/?originalSubdomain=ukWebsite XYB: https://xyb.co/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in YouTube or LinkedIn to keep the conversation going.In today’s episode we cover:(01:10) The Evolution of Neobanks(04:29) The Journey of Monese(13:18) Hyper-Personalization in Banking(17:39) The Bank of the Future(18:38) Incorporating AI in Banking Operations(25:51) Introducing XYB: The End-to-End Coreless Banking Platform(28:41) Advantages of Coreless Banking(29:42) Real-world Application of Coreless Banking(30:47) The Revolution of Speed in Banking(32:31) Partnership with Google and AI Integration(35:23) The Impact of No-Code Solutions(39:20) The Role of XYB in Hyper-Personalization(45:09) The Importance of Culture in InnovationMonese and XYB by Monese in the Press:XYB Partners with Google Cloud to Bring Generative AI to Coreless Banking PlatformExclusive: HSBC's new fintech app Zing built on Monese's platform<a href="https://www.finextra.com/blogposting/25459/no-1-unveiling-coreless-banking---the-future-of-banking" rel="noopener noreferrer"...
55:2805/02/2024
The Secret to Building Trust in FinTech | Kimberley Waldron, Founder at SkyParlour
We can not talk about Money without talking about Trust. Since the begining of time customers have trusted financial institutions to look after their hard earned money - or have they not? This is a critical topic for FinTechs — why would customers decide to put their money with new players vs going with established brands? Smooth interface and a nice promise is not good enough. We need to go back to trust.In today’s episode, Kimberley Waldron, Founder at SkyParlour talks to us about Trust. We start with defining trust, followed by how to build trust in FinTech, the role of PR in Trust, the downsides of not building trust and in this hyper social world, the role of Personal Branding and trust.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Kimberly hereLinkedIn: https://www.linkedin.com/in/kimberley-waldron-skyparlour/LinkedIn SkyParlour: https://www.linkedin.com/company/skyparlour/Website: https://skyparlour.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn today’s episode we cover:(00:36) Building Trust in FinTech(00:57) The Role of Trust in FinTech(02:13) Building Trust in the FinTech Industry(04:52) Introduction to Sky Parlor(06:56) The Role of PR in Building Trust(09:07) Defining Trust(10:25) Building Trust with Customers(21:18) The Role of Regulators in Building Trust(39:55) The Importance of Building Personal Brands(47:19) The Future of Trust in FinTech—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
49:3829/01/2024
11 tips to make your FinTech better to move the needle | 2023 Compilation Pod
Today, we have a compilation episode with my favorite question. I always ask this question at the end of the episode, which is, Hey, if you were to change one thing in fintech that could have the most impact to customers, colleagues, and investors, what would that be?The immediate response from almost everyone is. That's a tough question, Monica. So today let's hear what our guest had to say in 2023. Here you go! The top 11 from 2023 💥👉Put customers at the Heart of what you do, not the centre, by Gregor Mowat at Loqbox👉 Get rid of acronyms to be more inclusive and help people understand. Why would you want your team to be confused?... by Fliss Berridge at Ordo👉 Change onboarding -- help people understand why this information is being collected and then accept all official IDs available, by David Wachira, PhD at Waya👉 Acknowledge that FinTechs and Banks are different and with different strengths... then find ways to work better together. 2024 is ready for partnerships! by Ara Abrahamyan at Cognaize 👉Making a positive impact always needs to be at the center and remember we are in business, ask yourself... is this a solution that people want to pay for? by Marijke Koninckx at BankiFi👉Use open banking, open finance, open data to have a effect on society and economy --> Create the right foundations to remove the big cost barriers of the banking industry of today, by Huw Davies at Ozone API👉 Really think about customer experience. Deep be care about it, that really makes a difference, by Ken Hart at Snowdrop Solutions👉 Build products thinking of solving everyday customer problems, by Iliana de Silva at techreo👉 When selecting partners, create efficient due diligence procedures to evaluate the best fit, key word, efficient, by <a href="https://www.linkedin.com/in/svitlanaromaniuk/" rel="noopener noreferrer"...
21:4215/01/2024
Dealing with Failure | 2023 Compilation Pod
We can't talk about FinTech, startups, and entrepreneurship without talking about failure, the tough times, mistakes and all the difficult things in life. Today's episode is a compilation episode for one of my favourite mindset questionsThank you for all our wonderful guests who have been in the Purpose Driven FinTech pod throughout 2023 👉Svitlanka Sergiichuk Romaniuk at Neofin solutions 👉Monica Eaton at Chargebacks911👉Tony CraddocK at The Payments Association👉Shalom Ben Or at Avenews👉Barry Levett at Mypinpad👉Lauren Jones at Open Banking Exchange👉Delphine Emenyonu at ScribePay👉Jas Shah bitsul👉Sarah King ObuIf you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
28:1808/01/2024
Bonus. Monica Millares on The Fintech Marketers and Leaders Podcast, with Shameer Sachdev
Shameer, host of “The FinTech Marketers and Leaders Podcast”, goes extensively through my career journey, my trajectory within BigPay, my thoughts and advice on Product leadership and growth, improving communication between marketing and product teams, diversity of thought, inclusion and mentorship, and much more.We cover:👉Product leadership and growth in FinTech👉Managing growth and product development👉Diversity and inclusion in FinTech leadership👉Diversity and mentorship in the workplace👉Career development, mentorship, and self-promotionIf you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find The FinTech Marketers and Leaders Podcast here: https://www.thefmlpodcast.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.This episode was first released in November 2023 at the FinTech Marketers and Leaders Podcast here - https://open.spotify.com/episode/4xjPos33iQxwM7eyjUa6Mz
43:1808/01/2024
Bonus. Monica Millares on The All Immigrant Podcast, with Vivek Ishwar and Abin Shetty
This is raw and personal. Vivek Ishwar and Abin Shetty, host of “All Immigrant Podcast”, interview me on my over 15 year journey living away from home. We go back in time on the why I decided to move out of Mexico in the first place, the personal challenges of being an Immigrant, work in Corporate vs Startup, the evolution of my own podcast, advice for Aspiring Entrepreneurs in FinTech and much moreIf you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Vivek and Abin here:The All Immigrant Podcast: https://podcasters.spotify.com/pod/show/allimmigrantpodcast👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.This episode was first released in October 2023 at the All Immigrant Podcast here - https://open.spotify.com/episode/3DsvyNFktlBp3hHON83F3g
52:1406/01/2024
Bonus. Monica Millares on A Girl in the Product World Podcast, with Aamna Hussain
Aamna Hussain, host of “A girl in the product world”, interviews me with her somewhat tricksy questions….We worked together in Tandem Bank, while she worked with one of our Tech Partners back then, so she brings this perspective of seeing us grow the bank from scratch. She queries me on our culture in Tandem Bank, how was it actually working with our Tandem CEO. As a curious product leader she is, she then gets deeper into my mind to understand the real journey on how come I ended up moving to Malaysia to help launch and grow BigPay. We explore the FinTech trends (at the time of recording), how to go about Market Expansion, and how to challenge your CEO when you believe what we are about to do is not the right thing. We share a passion for personal development, so she asked about my “worst day in this crazy financial services world”, how did I overcome it, and why mentoring is so important to me.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Aamna hereLinkedIn: https://www.linkedin.com/in/aamna-hussain-7981a677/A Girl in the Product World Podcast: https://open.spotify.com/show/62HPd4JRR85Sofut4Z2Rck👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.This episode was first released in June 2023 at A Girl in the Product World Podcast here - https://open.spotify.com/show/62HPd4JRR85Sofut4Z2Rck
55:4113/12/2023
Bonus. Monica Millares on the Digital Transformation & Leadership Podcast, with Danny Levy
This week I'm on the hot seat! Danny Levy, Managing Director Asia & ANZ at Money20/20 invited me to his pod "Digital Transformation and Leadership".We start with a quick intro and icebreaker questions, the work we are doing at Big Pay and we then deep dive into talking about money! We discuss how to bridge the gap and get people to open up about their financial struggles, the challenges I see with the unbanked, and close off with advice to people who are just starting out in the Fintech industryIf you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Danny hereLinkedIn: https://www.linkedin.com/in/danny-levy/LinkedIn: https://www.linkedin.com/company/digital-transformation-leadership-podcast/posts/?feedView=allDigital Transformation & Leadership Podcast: https://open.spotify.com/show/4NSxmkUKynXRQZZulbPalG👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts—For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media. This episode was first released in May 2023 at Digital Transformation & Leadership Podcast with Danny Levy - https://open.spotify.com/episode/1xSarHexfLY8GSpmNcCKwj
47:2611/12/2023
The Truth Behind Empowering The 44 Million Immigrants In The US contributing to 22% of US GDP | Dr David Wachira, CEO & Co-Founder at Waya
Being an immigrant in the US comes with financial challenges, starting with struggles to open a bank account. This is a 44 Million problem with 13% of US population classified as immigrants, and contributing to 22% of US GDP - that’s USD 3.9Trillion per year.In today’s episode, Dr David Wachira, CEO & Co-Founder at Waya, talks to us about this customer problem statement and how Waya is being part of the solution.We explore how to create purpose driven FinTechs to create more impact, the biggest challenges immigrants have accessing financial services in the US. Waya’s customer segments ranging from students, workers, minorities and professionals, solving for financial inclusion, requirements for illegal immigrants to open a bank account, and how marketing efforts to reach out to immigrants is different from your traditional FinTech.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Dr David hereLinkedIn: https://www.linkedin.com/in/david-wachira/LinkedIn Waya: https://www.linkedin.com/company/wayapay/Website: https://getwaya.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsWe cover: (01:05) The Role of Fintechs in Society(05:43) The Challenges of Immigrants in the U.S.(07:11) The Importance of Financial Access(08:19) The Journey of Immigrants in the U.S.(09:00) The Role of Waya in assisting immigrants(14:42) The Size and Impact of the Immigrant Population in the U.S.(18:17) The Challenges Immigrants Face in Accessing Financial Services(20:41) The Possibility for Illegal Immigrants to Open Bank Accounts(24:18) The Importance of Financial Education and Literacy(27:19) Overcoming Fear as an Immigrant(28:23) The Reality of Deportation and Living in Fear(30:10) Understanding the Struggles of Immigrants(31:00) Defining Financial Inclusion(32:09) The Impact of Financial Exclusion(36:56) The Role of Fintech in Financial Inclusion(43:27) The Power of Word of Mouth in Community Outreach(44:30) The Importance of Trust in Building a Fintech Brand(49:07) The Potential Change in the Fintech Industry—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not...
51:4427/11/2023
Bringing Banking Access to the 60% Unbanked Mexicans | Iliana de Silva, CEO & Co-Founder at Techreo
Financial Inclusion means reaching out to customers who are by definition not very digital savvy, so how do we do it in the age of digital banks? … A hybrid partnership approach seems to work as a solution!In today’s episode Iliana de Silva, CEO and Co-Founder at Techreo brings her perspectives on financial inclusion, financial wellbeing, and how Techreo is actually reaching the unbanked in Mexico with a Bank Partnership model. 60% of Mexicans do not have access to a bank account, and social media and referral rewards won’t be enough to include them, we need a different approach and Iliana and the Techreo team bring a sustainable solution!If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Iliana hereLinkedIn: https://www.linkedin.com/in/ilianadesilva/LinkedIn Techreo: https://www.linkedin.com/company/techreomx/Website: https://techreo.mx/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/We cover: (01:56) Understanding the Customer's Needs(03:34) The Journey of Tecreo(08:29) The Underbanked Population(12:05) The Role of Women in Financial Inclusion(17:26) The Challenges of Financial Inclusion(20:32) The Success of Tecreo(24:40) Planning for the Future(34:50) The Experience of Fundraising as a Female Founder(38:39) The Importance of Customer-Centric Product Development—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
39:1920/11/2023
Deconstructing AI and Digital Transformation in Financial Services | Ara Abrahamyan, Board Advisor at Cognaize & Ameriabank
Incorporating AI in your tech stack is a digital transformation project among both big banks and FinTechs. To do it well it’s important first we understand the challenges of both digital transformation and AI.In today’s episode Ara Abrahamyan shares with us his wealth of experience working in digital transformation projects in the largest banks in Europe and his experience working in the AI space in Financial Services.We discuss how the DNA of FinTechs and incumbent banks are different, his fascinating career journey, how to breach the world between innovative tech, while still being able to stay in line and constraints with their priorities and pressure from investors, the struggles of implementing modern technology, and the role of culture in digital transformation.We then move on to AI.We discuss the biggest challenges when adopting AI, what to take into account to create an AI strategy, How Cognaize is helping Financial Services companies and the concept of “hybrid Intelligence” which is part of Cognaize’s proposition.Ara is a Board Advisor at Ameriabank, an innovative bank in Armenia, and at Cognaize and AI FinTech.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Ara hereLinkedIn: https://www.linkedin.com/in/araabrahamyan/LinkedIn Cognaize: https://www.linkedin.com/company/cognaize/Website: https://www.cognaize.com/LinkedIn Ameriabank: https://www.linkedin.com/company/ameriabank-cjsc/Website: https://ameriabank.am/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/We cover: (01:25) Discussion on Purposeful Fintechs(04:52) Ara's Career Journey(09:10) Role of Purpose in AmeriBank and Cognize(12:10) Challenges in Implementing Digital Transformation(23:56) Introduction to Cognize(25:39) Challenges in Adopting AI Technologies(29:46) Planning AI Strategy(34:25) Impact of AI in Building Purpose-Driven Fintechs—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social...
47:0413/11/2023
Loqbox shares shocking stats! and the path to helping 1,000,000 people build their credit scores and improve their financial wellbeing | Gregor Mowat, Founder & Co-CEO at Loqbox
11.5 million people in the UK have less than a hundred pounds in savings9 million people are in serious debt81% of young people in the UK feel anxious about money73% of adults say that money worries impact them at work58% of people do not understand money and say they don't recall being taught anything about money at secondary school or sixth form collegethat’s why Loqbox exists!Loqbox is a multi-award-winning FinTech and they are in a mission to “give everyone access to a richer life.” Gregor is the Co-CEO and Founder of Loqbox, and in this episode he shares with us the shocking reality of financial wellbeing of people in the UK… and what Loqbox is doing as part of the solutionWe must understand the basics first, so we explore how solving a customer problem while having market demand is key to building purpose driven FinTechs, what do we mean with financial wellbeing, the relationship between our credit score and financial wellbeing, Loqbox’s customer segments and the personal finance tools they’ve built to enable people build up their credit histories and access finance methods that they may have previously been excluded from.Gregor is an experienced entrepreneur and executive and non-executive director, has lovely leadership style, and has lived and worked in countries like Kazakhstan, Brazil, South Korea, and Thailand!If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Gregor hereLinkedIn: https://www.linkedin.com/in/gregor-mowat-03b85b3/LinkedIn Loqbox: https://www.linkedin.com/company/loqbox/Website: https://www.loqbox.com/en-gb/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/We cover: (00:32) How to build Purpose-Driven Fintechs(03:19) The Triad of Market Readiness, Founders, and Regulations(04:18) The Shift from Growth to Profitability(06:16) The Story and Purpose of Lockbox(07:38) The Three Pillars to Access a Richer Life(07:42) The Importance of Financial Education and Habits(08:36) Building a Good Financial Profile(09:17) The Journey from Debt to Savings and Wealth Enhancement(15:20) Understanding the Customers of Lockbox(24:12) Understanding Financial Wellbeing(25:09) The Intersection of Financial Health and Personal Feelings(26:30) The Impact of Financial Anxiety(27:34) The Role of Education in Financial Wellbeing(28:52) The Importance of Financial Health(30:11) The Effects of Financial Stress on Work(43:09) The Power of Financial Coaching(46:03) Putting the Customer at the Heart of...
48:0306/11/2023
Obu aims to close the gender investment gap through angel investing | Sarah King, CEO and Co-Founder at Obu
I bet you are not an angel investor because you think you need a ton of money to be part of the club, or you have no idea even where to start because you don’t have a network of entrepreneurs building projects you believe in! Well all of that may be true, but not anymore!In this episode, Sarah helps us demystify Angel Investing. She explains what angel investing is, the challenges of Angel Investing, and a solution to make it accessible for all of us - Obu! We then go broader into the role of Obu in closing the Gender Investment Gap, the Importance of Financial Education, the inherent risks of angel investing, and creating a culture of psychological safety so that we can create FinTechs with impact!Sarah is the CEO and CoFounder of Obu, an entrepreneur with Design Thinking embedded at the core of the work she does and a disruptor of the dominant narrative of entrepreneurship and investment in the U.K. Why? Only 1% of VC funding goes to women founded businesses.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Sarah hereLinkedIn: https://www.linkedin.com/in/sarahlking/LinkedIn Obu: https://www.linkedin.com/company/obu-invest/Website: https://www.obuinvest.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsWe cover: (0:01:08) Importance of diversifying the angel investor population(0:02:03) Definition of success based on internal measures and values(0:04:02) Coping with tough times by focusing on learning and growth(0:07:54) Building purpose-driven fintechs through demystifying regulation, serving underserved audiences, and empowering entrepreneurs(0:11:35) Demystifying angel investment as placing a bet on a business and supporting its success(0:14:44) Due diligence for angel investors (0:15:40) Obu's purpose to close the gender investment gap(0:17:13) Sarah shares her personal journey and reasons for starting Obu(0:20:08) Challenges within the current financial services system for women in angel investing(0:23:29) Flipping the problem and focusing on changing the system to be more inclusive(0:26:40) Sarah describes their fintech platform as a dating app for early stage entrepreneurs and angel investors(0:31:07) Making legal documents more accessible for angel investors(0:32:47) Financial education and due diligence for angel investors(0:35:27) Evaluating the financial position and accepting the risk of potential loss(0:38:57) Psychological safety in creating a culture that supports innovation(0:41:06) The 1% jar and the importance of learning and growing together(0:43:15) Funding...
48:3930/10/2023
Jas Shah Reveals How to Build a Killer FinTech Value Proposition | Jas Shah, Founder and Consultant at Bitsul
A differentiated FinTech value proposition that resonates with customers is what differentiates the great from the average - nice UI/UX is not enough anymore! It is easier said than done. But it’s not an impossible mission.In today’s episode, Jas Shah takes us step by step on how to build a solid proposition. We first get very clear on the difference between Product and Proposition - or the relationship between these two. We define what makes a strong proposition, go in detail on how to do Discovery work, and the very delicate topic of trust.. how do we create trust with our customers?Jas is an experienced Product manager & Consultant with a history of successful projects across Financial Institutions. He is the founder of Bitsul, a consultancy that helps organizations supercharge their products and implement process and strategy.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Jas hereLinkedIn: https://www.linkedin.com/in/jas-shah/LinkedIn Bitsul: https://www.linkedin.com/company/bitsul/Website: https://bitsul.co.uk/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/We cover: (00:11) Discussing the Complexity of Building a Product(00:50) Dealing with Difficult Times(04:17) Reflecting on Career Choices and Lessons Learned(05:25) The Role of Networking in Career Progression(08:27) The Journey into Entrepreneurship(10:41) Building Purpose-Driven Fintechs(15:27) The Story behind Bitsul (20:45) Understanding the Distinction Between Product and Proposition(22:44) What Makes a Great Proposition(25:47) The Role of Clarity in a Killer Proposition(26:58) Discussing Examples of Clear Propositions(27:56) How to Achieve Clarity in a Proposition(28:38) Understanding the Problem: The Importance of Discovery(28:55) The Process of Research and Hypothesis Formulation(29:37) The Iterative Nature of Product Development(30:00) The Importance of Market Analysis and Competitor Research(30:14) The Product Development Cycle: Ideate, Discover, Design, Build, Launch, Repeat(30:37) The Challenge of Getting the Basic Process Right(31:00) The Importance of Review and Reflection in the Process(31:16) The Pitfalls of Assumptions and Skipping Discovery(32:04) The Challenge of Changing Course Once a Strategy is in Place(33:15) The Challenge of Making a Product 'Sticky'(34:14) The Importance of Customer Feedback and Community Building(34:31) The Role of Metrics in Understanding Product Performance(37:38) The Importance of Iteration and Learning from Failures(42:01) The Challenge of Building a Culture that Drives Innovation(42:13) The Role of Leadership in Fostering...
57:2423/10/2023
£2 Billion Annual Lost Payments in Subscriptions: Taking Control of Subscriptions While You Sleep | Delphine Emenyonu Co-founder at ScribePay
Did you know that in the UK consumers lose £2 Billion per year on unwanted subscriptions? Yes the ones that you join a trial and then forget about and boom! You get charged by surprise. This in turn creates financial stress, mainly to individuals, freelancers and small businesses. Even though it’s a big pain point, somehow it is still underserved. Till now!Delphine takes us through her story on what inspired her to start ScribePay. ScribePay is a UK FinTech that allows consumers to track all their subscriptions in one place so that you are not caught off-guard when charged again! We go deep into what is the source of the problem - as simple as a distinction between subscriptions and recurring payment, how ScribePay brings control back to customers, and Delphine’s challenges fundraising as a woman of colour.If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Delphine hereLinkedIn: https://www.linkedin.com/in/delphine-emenyonu-2602744/Website: https://getscribepay.co.uk/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/We cover: (0:02:02) Dealing with failure and tough times(0:05:47) Believing in oneself and taking charge of one's destiny(0:07:29) The role of purpose FinTech and how it can make a difference in communities(0:10:04) Scribepay to reengineer the way people pay for subscriptions(0:13:22) Impact of wasted money on subscriptions and the stress and anxiety it causes(0:14:34) Pain points experienced by consumers and content creators when it comes to subscriptions(0:18:17) Growth of subscriptions and the need for organizations to distinguish between subscriptions and direct debits(0:20:45) Scribepay unique features and controls(0:24:36) Product development and customer research and iterating based on feedback(0:27:20) Challenges of accessing funding and the need for more support for women in FinTech—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
44:3416/10/2023
The Role of Open Banking and Open Data in Fostering Financial Inclusion | Lauren Jones, Director Market Development at Open Banking Exchange
Today I speak with Lauren Jones, Director of Market Development at Open Banking Exchange. Lauren is an expert focused on delivering open banking and open finance to central banks, regulators and market infrastructures around the world.Open Banking Exchange aims to foster innovation, competition and efficiency to increase consumer choice and enhance security for online payments and is globally known for guiding central banks, authorities and regional communities through operational and technical set-up of open banking and open finance ecosystems.Lauren explains open banking, open data, and open finance in a simple to understand manner and we discussed how Open banking and open finance are a journey - more specifically a journey setting foundations for future innovation. We touch of the role of the regulator, competition, the actual benefits of open banking, and how it fosters financial inclusion.If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Lauren hereLinkedIn: https://www.linkedin.com/in/lauren-jones-payments/LinkedIn Open Banking Exchange: https://www.linkedin.com/company/open-banking-exchange/Website: https://www.openbanking.exchange/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsWe cover: (0:00:00) Financial inclusion vs. financial access(0:02:33) Resilience and overcoming challenges(0:03:40) Viewing failure as a learning opportunity(0:06:13) Taking initiative and upskilling in career(0:07:28) Building purpose-driven fintechs with a public good element(0:08:06) Investing time in understanding and future-proofing fintech(0:10:09) Developing an industry strategy for the future(0:10:59) Regulators in the UK and Europe lack a clear vision for the fintech agenda(0:12:01) The convergence of open banking, real-time payments, identity, and AI is crucial(0:12:54) The industry should coalesce around a clear direction for the next 20 years(0:17:50) Open banking, open data, and open finance involve third-party access to customer accounts(0:19:31) Open banking focuses on transactional accounts, while open finance includes other financial products(0:20:03) Open data expands beyond financial data to include health, telco, and energy data(0:21:57) Building open banking ecosystems requires adapting best practices to each market(0:22:19) Financial inclusion and access vary depending on the market's development level(0:23:30) Open banking is just one part of a bigger story of financial inclusion(0:27:57) PSD3 regulation aims to standardize and open up all financial...
54:0209/10/2023
Merging two companies to create an innovative SoftPOS solution known as one of the best of the world | Barry Levett, Co-Founder and CEO at Mypinpad
Today I speak with Barry Levett, Co-founder and CEO at Mypinpad. Mypinpad strives to be the solution of choice for money on the move — making mobile transactions safe, easy and enjoyable and Barry confidently says they are known for being some of the best of the world!We discuss building soft POS, the impact Mypinpad is having in society when it comes to financial inclusion, lessons from merging two companies with different but supplementary strengths and products and successfully creating an innovative solution, not flawless execution, their recent 30 million investment round, community, market expansion and much more!If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Barry hereLinkedIn: https://www.linkedin.com/in/barrylevett/LinkedIn Mypinpad: https://www.linkedin.com/company/mypinpad-ltd/Website: http://www.mypinpad.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/ We cover: (0:00:30) Focusing on performance and creating a fast and compliant product(0:01:12) Making transactions safe, easy, and enjoyable(0:03:02) Failure is part of the entrepreneurial journey, but spotting failure early is important(0:05:02) Limited resources can lead to creative problem-solving and learning opportunities(0:08:03) Mypinpad's North Star and Financial Inclusion(0:12:55) Performance and experience for creating a successful product(0:14:27) The process of merging companies and creating something new(0:15:27) Knowing when to stop doing what made you successful and start something new(0:17:18) Getting buy-in from the team and maintaining communication during the transition(0:19:16) Challenges faced during the process of change and transition(0:22:47) The importance of effective communication and finding translation agents(0:25:52) The recent success of closing a $13 million investment round(0:26:11) Getting investments and the pressure that comes with it(0:27:01) The importance of community and the journey in business(0:28:30) The benefits of having experienced investors in the payment industry(0:30:14) Successfully expanding globally without physical presence(0:31:58) Understanding your role in the ecosystem and building around it(0:33:34) Identifying what you can do better than anyone else(0:35:16) Asking the right questions to develop a unique value proposition(0:39:53) Sorting out processes and fixing issues in teams(0:40:30) Enjoying the journey and finding fulfillment(0:42:39) Need for international standards in fintech(0:43:35) Simplifying regulatory frameworks for global expansion—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or...
48:3102/10/2023
The financial super app for the 2.5 million agribusinesses feeding Africa | Shalom Ben Or, Co-Founder and CEO at Avenews-GT
My guest today is Shalom Ben Or, Co-founder and CEO at Avenews. Avenews is building the first financial super app for the agriculture industry catering for the 2.5 million agriculture SMEs across Sub-Saharan Africa. They empower businesses with access to capital and tools that allow them to understand and mange their business better, and source all the business services they need – all in one place.In today’s episode, we discuss why FinTech in agriculture matters, the pain points in the sector, and why solving problems in product is not enough, instead we should focus on value. Shalom has an impressive mindset and has created a collaborative high performance culture so we also deep dive into his mind.If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.Let’s dive into it!👉 You can find Shalom hereLinkedIn: https://www.linkedin.com/in/shalombenor/LinkedIn Avenews: https://www.linkedin.com/company/avenews-gt/Website: https://www.avenews-gt.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.We cover: (0:01:19) Underwriting capabilities and providing capital to agriculture businesses(0:03:02) Failure and the importance of learning from losses(0:06:17) Embrace the journey and celebrate small wins(0:09:08) The role of purpose in the industry and shifting power dynamics(0:13:11) Expanding into riskier markets for higher impact and returns(0:14:50) Power dynamics in providing loans to the agriculture sector(0:21:11) Avenues' journey in becoming a lender(0:22:21) Importance of agriculture and its potential in Africa(0:25:25) Influence of growing up in a Kibutz on leadership style(0:31:24) The difference between solving problems and adding value(0:34:15) Identifying the value clients need and linking it to solutions(0:36:52) Building a culture of purpose-driven individuals(0:41:21) The importance of inner flame and winning together(0:42:36) Aligning business models with client value—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and...
49:0211/09/2023
The journey to becoming a FinTech Unicorn - with female Co-Founders | Daniela Binatti, Co-Founder and CTO at Pismo
My guest today is Daniela Binnati, Co-founder and CTO at Pismo. Pismo is global leader in cloud-native core banking and a card issuing platform and Daniela to me is one of the most inspirational women in FinTech. Earlier this year Visa signed an agreement to acquire Pismo for USD $1 Billion.In today’s episode, we go through Daniela’s journey. It was not easy. From working 45 days Sunday to Sunday, juggling being a mom, self shame of not being there for the kids, getting started investing her life savings, to selling the car to pay for school fees…Daniela and the team went from struggle to struggle, and built a Unicorn. We talked about how she reinvent herself, designed a strength based org design and created a people centric company culture.If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impactLet’s dive into it!👉 You can find Daniela hereLinkedIn: https://www.linkedin.com/in/danielabinatti/LinkedIn Pismo: https://www.linkedin.com/company/pismo/Website: https://www.pismo.io/Pismo in the news: https://www.pismo.io/news/visa-to-acquire-pismo/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this episode we cover:(0:00:00) Financial struggles and sacrifices made to launch Pismo(0:02:47) Success and resilience(0:05:08) Advice on embracing change and leaving comfort zones(0:07:36) Building purposeful FinTechs by providing access to financial services(0:09:32) Daniela's motivation to start Pismo and its legacy(0:11:34)Overview of Pismo's services for banks and FinTechs(0:12:24) Acquisition by Visa for $1 billion and future plans(0:14:21) Mission to lead the transformation in payments and banking(0:15:37) Daniela's inspiring background and upbringing in Brazil(0:19:00) Secret to Daniela's success: Going above and beyond(0:21:27) Balancing work and motherhood(0:24:30) Coping with feelings of not being good enough(0:32:21) Overcoming panic attacks and anxiety disorder(0:34:11) Investing everything and struggling financially(0:35:00) Series B fundraising round brought stability and growth(0:36:36) Lessons in reinventing oneself and not feeling inferior to others(0:38:20) It's all about people(0:43:56) Creating a good culture and onboarding remotely during the pandemic(0:47:59) Message to women: overcome obstacles, believe in yourself—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email <a href="mailto:[email protected]" rel="noopener...
49:3504/09/2023
The world's first plastic-free wooden card: Solving the 6 billion annual plastic cards production challenge | Christian Lehringer, CEO at Copecto
My guest today is Christian Lehringer, CEO at Copecto. Copecto’s innovative product is The TIMBERCARD. The world’s first plastic-free wood payment card that can be used like any conventional banking card. It is fully biodegradable, except for the chip, antenna and magnetic stripe. and when exposed to the soil, it decomposes much quicker than conventional plastic cardsWe talk about the 6 billion per annum plastic cards problem and how the Timbercard is part of the solution. He talks to us about the innovative processes behind the card and the challenges in building such an innovative product, including the controversial topic of deforestation. Let’s go and create a world where we have a wood bank card in everybody’s wallet!If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impactLet’s dive into it!👉 You can find Christian hereLinkedIn: https://www.linkedin.com/in/christian-lehringer-745623137/LinkedIn Copecto: https://www.linkedin.com/company/copecto-gmbh/Website: https://timbercard.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this episode we cover:(0:00:00) The problem of plastic cards in the payment industry(0:03:08) Introduction to Copecto and the Timber card(0:07:06) Definition of success and building long-term relationships(0:13:03) Purpose of using wood as a material in Copecto's products(0:21:02) Customers demanding sustainable products in financial services(0:22:55) Impact of plastic card waste on the environment(0:24:19) Size of the plastic card waste problem(0:25:55) Biodegradable components and decomposition process of Copecto card(0:27:07) Laser engraving and personalization options for Copecto card(0:29:17) Contactless engraving and scheme logos on Copecto card(0:32:18) Challenges in manufacturing and selling the product(0:40:41) Leadership style and team approach(0:43:37) Desire for a more balanced approach in the fintech industry—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
48:4228/08/2023
Unleashing the Power of AI, Sustainability and Programmable Money | Tony Craddock, Director General of the Payments Association
My guest today is Tony Craddock, the Director General of the Payments Association, an award-winning community to advance payments innovation, and encourage collaboration across the payments industry. We talk about mindset, AI and programmable money, Sustainability, making payments more efficient and encouraging more responsible and sustainable spending for all.If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impactLet’s dive into it!👉 You can find Tony hereLinkedIn: https://www.linkedin.com/in/tonycraddock/LinkedIn The Payments Association: https://www.linkedin.com/company/the-payments-association/Website The Payments Association: https://thepaymentsassociation.org/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this episode we cover:(0:00:00) Future of AI: programmable money with digital currencies(0:02:33) Definition of success: doing what you love(0:03:34) Dealing with tough times: redefine performance criteria(0:09:12) Building purposeful FinTechs: it's our duty to have purpose(0:11:48) Starting the payments community and Emerging Payments Awards(0:15:01) Impact of the payments association on individuals and companies(0:17:22) The role of payments in improving the world(0:19:58) Short, medium, and long-term impact of AI on payments(0:22:15) Personalized services and packages(0:24:54) Excitement about programmable money and smart contracts(0:26:50) Potential use cases for programmable money(0:32:30) Challenges and opportunities for the payments industry in ESG(0:36:36) Importance of empathy, engagement, and loyalty for sustainable growth.(0:37:20) Building a strong team and community within the business(0:38:21) Innovating the model for future communities(0:40:44) Inspiring and enabling people to go beyond their limits(0:43:05) Stepping out of comfort zones and exploring new possibilities—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
44:4921/08/2023
Understanding the US$250 Billion Chargebacks challenge | Monica Eaton, CEO at Chargebacks 911
My guest today is Monica Eaton, CEO at Chargebacks911. We explore her success mindset, her early start as an entrepreneur, and the story behind Chargebacks911. We then explore how chargebacks are costing the industry 250 Billion usd, the impact of AI and Chargebacks and end with her thoughts on what is limiting women to thrive in their careers.If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impactLet’s dive into it!👉 You can find Monica Eaton hereLinkedIn: https://www.linkedin.com/in/monicaeatoncardone/LinkedIn Chargebacks911: https://www.linkedin.com/company/chargebacks911/Website Chargebacks911: https://chargebacks911.com/👉 And you can find Monica Millares here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this episode we cover:(0:00:00) How chargebacks are growing faster than ecommerce: a costly problem(0:02:36) Monica's definition of success: feeling fulfilled and progressing(0:04:59) Overcoming tough times by finding enjoyment and rewriting history(0:07:23) Chargebacks 911 company culture and focus on creating impact(0:10:17) Creating purposeful fintech products through collaboration and transparency(0:13:58) The impact of transparency and the need for companies to adapt(0:17:01) Monica's journey in building Chargebacks 911(0:27:41) The size and cost of the chargeback problem in the industry(0:30:31) The potential impact of AI in the chargeback process(0:32:38) Structural challenges for women in thriving in their careers—Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
40:1414/08/2023
Innovation despite all odds. Growing a Lending SaaS FinTech during times of war | Svitlanka Sergiichuk Romaniuk, CEO & Co-founder, Neofin
My guest today is Svitlanka Sergiichuk Romaniuk, CEO & Co-founder at Neofin, a Lending SaaS FinTech. We had a ton of fun recording, we talk about how no code solutions are empowering companies to launch lending propositions faster.Neofin started years ago in Ukraine, so we explore their founding story and their journey of losing all their Ukrainian bank customers one by one in a matter of days at the start of the war. They then had to make a very difficult decision to stop or adapt and continue. It is deep and inspiring.Today Neofin has customers across the world, including the US, so we go deeper on the how to go about market expansion, specially in the US. And finally, Neofin has multiple awards, so Svitlanka shares with us her secrets to success, strength and perseverance.If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impactLet’s dive into it!👉 You can find Svitlanka hereLinkedIn: https://www.linkedin.com/in/svitlanaromaniuk/LinkedIn Neofin: https://www.linkedin.com/company/neofin-solutions/Website Neofin: https://neo-fin.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcastsIn this episode we cover:(0:00:00) Full-scale war starts, and banks in Ukraine close their credit business(0:01:10) Neofin decides to scale internationally to survive(0:01:59) How no-code solutions empower faster lending propositions(0:08:37) Neofin's customer promise: launch lending business 4x faster with zero delivery risk(0:15:18) Neofin's founding story and journey through the war in Ukraine(0:19:16) Neofin expands to Canada and the US(0:28:33) Neofin simplifies the complex lending process with no-code solutions(0:32:51) Neofin's advantages: optimal for institutions without technical teams, ease and flexibility(0:37:10) Challenges of market expansion: regulatory landscape, local data, cultural differences(0:46:08) Improve collaboration between FinTechs and financial institutions—Production and marketing by Monica Millares. For inquiries about collabs, sponsoring the podcast or creating or editing your podcast email [email protected]: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
48:2207/08/2023