The World Bank estimates 1 billion people experience some form of disability. That means accessibility must be built into how teams approach every project—helping them deliver more value to everyone.Kathryn Rutkowski, PMP, senior program manager, Atlassian, Sydney, Australia, discusses how bringing in experts can help bring an accessibility sensibility to project teams. She also talks about designing projects with accessibility customers in mind to create a better experience for everyone.Matt Ligas, principal, Michael Graves Architecture & Design, Washington, D.C., USA, discusses a project to build accessible homes for military families and how feedback from the homes’ occupants has influenced design decisions. He also shares how architects play a key role in keeping an accessibility focus on projects.Key themes [00:57] Increased awareness, legislation for accessibility[02:36] Building accessible sensibility into project teams  [06:01] Design thinking: Think of accessibility customers as people with difficulties, not disabilities [08:07] Pushing Atlassian’s accessibility program forward[10:02] Making accessibility standard on projects, products[11:34] Personal experience puts focus on accessible design[13:29] Customer-focused design on Accessible Military Housing project[17:21] State of accessibility: We’re doing better than ever, but there’s still work to be done 

Without a permanent physical office, digital nomads are leading projects as they travel the world.Ott Vatter, managing director of the e-Residency program in the Republic of Estonia in Tallinn, Estonia, discusses how the project helped create a community for digital nomads. Christina Nguyen, PMP, strategy practice leader for Global Professional & Field Services, Dell Technologies, Austin, Texas, USA, talks about leading a project portfolio as a digital nomad. She also shares the lessons she learned and how the experience changed how she leads projects and teams. Plus, the value of online upskilling. Matt Koch, PMP, vice president and director of operations for the federal business unit at Atkins North America, shares how his team benefited from the online courses at PMTraining.com Key themes[03:28] The need for community among digital nomads[07:29] Discovering the “new normal” of the digital nomad lifestyle[10:17] Building connections through empathy[11:54] New challenges of remote working during COVID-19[15:21] Remote upskilling through PMTraining.com 

The world’s historic and cultural sites connect us to human history. Projects to preserve or restore these sites must be handled with care. Ray Pepi, president and founder of Building Conservation Associates in New York, New York, USA, talks about managing priorities of preserving a building’s cultural and historical significance while also setting it up for continued use. He also discusses how he sees structural conservation changing in the future.Kacey Hadick, director of project development at CyArk in Oakland, California, USA, talks about working with teams around the world to digitally document cultural heritage sites under their care, the challenges these teams face and how they can use the data in the short term as well as in the future.Key themes[02:40] Preserving history with the future in mind[03:58] Importance of research in restoring or conserving cultural properties [08:14] Future of historic preservation and sustainability[09:24] Digitally documenting cultural heritage sites and on-site problem-solving[11:43] Using data to call for action in Rapa Nui[15:13] How teams can use digital documentation now and in the future

A new generation of leaders is creating, transforming and defining The Project Economy. Meet a few members of PMI’s Future 50, a group of rising project leaders who are making their mark with bold thinking—and innovative projects. Kenneth Harris II, senior satellite engineer, Joint Polar Satellite System, NASA, Greenbelt, Maryland, USA, talks about his career journey and the future of project teams and STEM talent. Geetha Gopal, PMP, senior infrastructure projects manager, Panasonic Asia Pacific, Singapore, discusses the value of data, embracing AI and machine learning, and creating change within organizations. Miishe Addy, co-founder and CEO, Jetstream Africa, Accra, Ghana, shares how her organization focused on customers while digitizing logistics and connecting African supply chains. And PM Network® writer Tegan Jones discusses how this youthquake is reshaping the future and accelerating innovation in the project world. Key themes [00:50] The Future 50: Rising young project leaders transforming The Project Economy[02:52] Passion for the cutting-edge and family inspiration at NASA[05:32] All leaders are different[06:30] Focus on the future: More specialized project teams and the next generation of STEM talent[08:09] AI, machine learning and their value to organizations[10:30] Create change by gaining management support, evaluating resistance and listening[12:27] Taking the entrepreneurial spirit from the U.S. to Ghana[14:13] Customer focus in digitizing logistics, creating supply chains[17:27] Organizations moving from perfection to continuous learning and innovation[21:06] Putting the focus on results, not ego

What skills will help project leaders succeed in times of uncertainty? As organizations pivot and deploy virtual teams, collaborative, engaging leaders are steering their teams to success. Penny Pullan, PhD, PMP, founder, Making Projects Work Ltd., Loughborough, England, says when you’re working virtually, command and control doesn’t work. She shares the value of facilitative leadership and the importance of building a team culture and relationships when leading virtual teams.Luiz Dias, PMP, PgMP, head of digital, portfolio transformation, Department for Work and Pensions in the United Kingdom, Newcastle, England, discusses how he and his teams have added daily standups and opened more lines of communication during COVID-19. He also shares how keeping a calm, positive attitude can help when leading teams in uncertain times. Key Themes[02:08] Leading virtual teams with facilitative leadership[04:02] Creating a culture for virtual teams [05:28] Building relationships with your team members[08:43] Communication more important than ever in COVID-19[11:39] Being open to reinvention and keeping a calm, positive attitude [13:25] Characteristics of a great leader: compassionate, concerned for team members and confident

Diverse project teams deliver value. A team that offers a wide variety of mindsets and skill sets will outperform the competition, as members challenge one another and approach problems from new angles. That often leads to innovation.Blair Taylor, partner, Workforce of the Future, PwC, Seattle, Washington, USA, says diversity unlocks potential. It yields better business results, and diverse teams create personal connections between people. He also discusses how he believes empathy—associative and acquired—is the missing ingredient to see more progress in diversity, equity and inclusion. Annice Joseph, co-lead, Inclusive Career Journeys, SAP, Bengaluru, India, shares how cross-generational teams bring innovation, creativity and group wisdom to projects. She also talks about how SAP’s cross-generation mentoring initiative has helped managers learn and change their behavior on their own teams.Key Themes [02:27] Diversity yields better business results, sends a message about an organization’s values and stimulates personal connections [06:16] Empathy—associative and acquired—is often a missing ingredient [11:05] Fostering a diverse environment and recruiting diverse talent [13:36] Multigenerational teams bring innovation, creativity and group wisdom [15:04] Changing behavior through SAP’s cross-generation mentoring initiative[17:02] Creating teams with skills and talent from across an organization

In the coronavirus pandemic, following the wrong information could be a fatal error. That’s why fact-checking organizations are delivering projects to separate truth from rumors. Silvia Cavasola, project manager, Pagella Politica, Milan, Italy, shares how teams from multiple organizations are working together to create a chatbot to answer COVID-19 questions. She also talks about the chatbot’s potential to create a closer relationship between readers and fact-checking platforms.Itziar Bernaola, director, Newtral Educación, Madrid, Spain, says her organization is facing an increasing number of fact verification requests due to COVID-19. Bernaola shares how she’s leading her team through a stressful time and discusses an automation project to help fact-checkers verify coronavirus information faster.Key Themes[02:05] Expanding fact-checking beyond the political world to include nonpolitical, coronavirus misinformation[03:50] Project of necessity: A chatbot for COVID-19 queries[07:27] Creating a relationship between readers and fact-checking platforms[09:27] Leading a team with an increased workload in a stressful time[12:46] Using automation to verify information

The world of business will look different after COVID-19, setting the stage for project professionals to lead the way into the next normal.Lindsay Scott, PM Network career columnist and co-founder of Arras People, London, England, shares how skills development—including certifications and specialized training—and maintaining your professional network can help project professionals prepare for the competitive job market to come. She also talks about how young project leaders can find their voices and bring their perspectives to help create change.Mike DePrisco, vice president, global experience & solutions, PMI, Newtown Square, Pennsylvania, USA, talks about the online version of the Project Management Professional (PMP)® certification exam. Also: three free courses from PMI to help project leaders continue their professional development from home.Key themes [01:58] Prepare for competitive job market by developing skills, maintaining professional network[08:34] Using certifications, specialized training to stand out from other applicants[11:58] The value of servant leadership[15:40] Young project professionals finding their voice, bringing their perspectives to create change[17:56] PMP certification exam now available online [23:22] Free courses, digital resources from PMI to upskill while working from home [25:26] Project professionals can help world recover after COVID-19 

The coronavirus pandemic has highlighted the importance of risk management. David Hillson, PhD, PMI Fellow, founder of The Risk Doctor Partnership, Petersfield, England, discusses identifying and analyzing risk in innovative and novel situations. Dr. Hillson says COVID-19 isn’t currently a risk—it’s a problem—and the risk management task is to look at the uncertainties that could come next.Mohamad ElHelaly, PMI-PBA, PMI-RMP, PMP, assistant project manager at Orascom Construction, Cairo, Egypt, shares his top lesson learned from previous projects: Change is inevitable. He also talks about how risk management shouldn’t work in a silo and should be integrated into project processes and decisions.Key themes [02:11] Identifying, analyzing risk in innovative scenarios[03:39] Risk’s effect on objectives, managing threats and opportunities [06:00] Look for uncertainties to come from COVID-19[11:35] Flexibility, resilience in society, organizations, projects and people[13:36] Lesson learned: Change is inevitable; you must adapt[16:23] Integrating risk management into all project processes

On Earth Day, ProjectifiedTM looks at projects to preserve the planet. Devan Wardwell, director of growth at Forest Carbon in Jakarta, Indonesia, discusses a project to restore peatlands. He also talks about using satellite data and sensors to monitor the project’s progress and make data-driven decisions.Michael Sweet, PhD, a researcher at the University of Derby in Derby, England, and an officer of the International Coral Reef Society, discusses two projects aimed at restoring coral reefs—one focused on abandoned fishing gear, the other, a physical restoration project. He also shares the challenges facing coral rehabilitation projects, including disease and rising sea temperatures.Key themes [03:03] Restoring peatlands in Indonesia[06:30] Satellite data, sensors help project teams make data-driven decisions[11:34] Helping coral reefs by removing abandoned fishing gear and physical restoration projects[14:36] Challenges to coral rehabilitation projects

The Project Economy calls for a new look at the structure and dynamics of project teams. Ingrid Smith, head of PMI’s Thought Leadership in London, England, shares the power skills that will help teams succeed. She also discusses the importance of empathy while working on virtual teams and how ready-for-anything teams are agile, collaborative and put the customer first.Peter Moutsatsos, PMP, chief project officer at Telstra in Melbourne, Australia, shares how the organization’s shift to agile at scale has improved team flexibility and changed the focus to measuring outcomes. He also says teams should be created to fit a particular project challenge.Key themes [01:53] Using power skills to succeed in The Project Economy[05:22] Ready-for-anything teams are agile, collaborative and put the customer first [07:12] Empathy’s importance in virtual teams[09:42] Creating greater team flexibility through agile at scale at Telstra[13:56] Shifting sponsors to drive teams[19:30] Building the right teams for particular project challenges

With arenas being built across the world and industry revenues on the rise, esports is leveling up. Joe Marsh, CEO of T1 Entertainment & Sports in Philadelphia, Pennsylvania, USA, discusses two major esports construction projects. The first is the headquarters for T1 Entertainment & Sports in Seoul, South Korea, which will be a space for the organization, gamers and fans. The second is the Fusion Arena, which is being built specifically for esports in Philadelphia.TL Frasqueri-Molina, PMP, project management office lead and lead project manager in the broadcast technology group, esports, at Activision Blizzard in Pasadena, California, USA, talks about the growth of the esports industry, with larger companies entering the space and wider audience reach. She also shares how collaboration and clear communication across multiple teams is critical in launching esports leagues.Key themes [03:31] Creating a facility for an org, gamers and fans[06:50] Building an esports arena from the ground up [12:03] Esports industry growth and wider audience reach[13:34] Launching esports leagues takes collaboration and communication 

5G networks are coming online around the world, bringing new, innovative project opportunities. Will Townsend, senior analyst, networking infrastructure and carrier services at Moor Insights and Strategy in Austin, Texas, USA, discusses how latency reduction will drive innovation on projects. He also shares early 5G use cases involving edge computing.  Odianosen Peter Ebhabha, PMP, project director at Huawei in Lagos, Nigeria, talks about how infrastructure, politics and funding can affect 5G launches in emerging markets. He also talks about 5G’s impact on the internet of things, remote medical support and education in remote areas.Key themes [01:42] Latency’s role in innovative 5G projects[05:17] Challenges in emerging markets: infrastructure, politics and funding[08:51] Potential innovations to IoT, healthcare and education[12:39] 5G brings big data and need for skills in data analytics

The COVID-19 outbreak is affecting countries, people and projects around the globe. It’s one of several deadly diseases the world has faced in recent years. Dr. Ranu Dhillon, a faculty member at Brigham and Women’s Hospital in Boston, Massachusetts, USA, served as the special adviser to the president of Guinea during the 2014 Ebola outbreak. He discusses creating strategies to control the Ebola epidemic in West Africa, collaborating with organizations in other countries to adapt strategies and the toll fighting an epidemic can take. Dr. Dhillon also talks about the value of early detection and how that can be applied to the coronavirus.Key themes [02:55] Strategizing to fight the Ebola outbreak in Guinea[06:49] The emotional and physical toll of fighting an epidemic [10:22] Lesson learned: The value of early detection [13:23] Testing challenges for the coronavirus 

Can government interactions ever be smooth? Nations around the world are working on upgrading these citizen services. Anne Petersen, director of experience design at 18F in Chicago, Illinois, USA, says there are multiple barriers to success in customer experience, such as a lack of money, time or in-house expertise. Anne also shares how to help organizations instill a customer-focused approach and how feedback—and your response to it—can increase people’s trust in government.Key themes [00:34] Governments striving for better customer experiences[01:59] Barriers to customer experience success: Money, time, in-house expertise [04:24] Establishing a customer-focused approach[08:46] Using design thinking to find failure points faster[09:44] Being open, human-centered and iterative to gain a better understanding

Home to some of the world’s fastest-growing cities, Africa is poised to become a hub for projects—and talent. Bulla Boma, PMP, head of the commercial project management office at MIC Tanzania PLC in Dar es Salaam, Tanzania, discusses the increasing number of infrastructure projects in the country. She also talks about raising awareness of project management and the value project professionals can add.   Sheillah Karimi, senior program coordinator—water, sanitation and transport at KfW Development Bank in Nairobi, Kenya, discusses leading a water supply project and how she’ll apply lessons learned to future projects. She also says sustainability will become central to infrastructure investments due to climate change.  Key themes[01:02] Africa’s growth, rapid urbanization are leading to more projects[02:09] Projects promoting industrialization in Tanzania[05:39] Increasing awareness of project management and its value[09:32] Organizations striving for innovative, data-driven projects[11:08] Coordination and engagement key in Nairobi water supply project[14:57] Reconciling theory and practical knowledge

Ahead of International Women’s Day, ProjectifiedTM hosted a roundtable with three women to discuss their experiences leading projects and programs and their hopes for the next generation of women in the profession.   Varsha Advani, PMP, senior technical program manager at Akamai Technologies in Bengaluru, India, talks about the importance of mentorship and how company-structured programs can help build a culture of learning. She also hopes to see more women in management roles moving forward.   Selenne Berthely, PMP, project manager, Banco de México, Mexico City, Mexico, discusses how leaders need both technical and people skills and shares her advice to other women in the profession—remain true to yourself and focus on your team.   Asya Watkins, PMP, manager of pharmaceutical implementations at EnvisionRxOptions and founder of Women Of Project Management in Atlanta, Georgia, USA, discusses how mentorship helped her career and the lessons she learned from being the only woman on some of her teams. She also shares ways men can advocate and support women on project teams.   Anna Tavis, PhD, academic director of human capital management, New York University, New York, New York, USA, shares how organizations can use data-driven metrics and better measurements of collaboration to help gender equity.   Key themes [01:25] Creativity, empathy and freedom make projects challenging and fulfilling [03:33] What leaders need: People skills, relationship building, communication [06:23] Sharing experiences and learning through mentorship [13:58] Advocating for women through partnership on projects, speaking up [17:07] Hopes for the future: More women in management roles [20:49] Measuring performance and impact of an individual on a team

As expectations for financial services change, legacy institutions and startups alike have to innovate. Andreas Madjari, PMP, project management governance specialist at Erste Group in Vienna, Austria, discusses agile’s role in creating the group’s internet banking platform, George. He also shares a look at the future—from stabilization to more online services.   Alicia Levine, the COO of Chipper Cash based in London, England, discusses the growing investment in fintech in Africa. She also talks about mobile money removing barriers for people who don’t use traditional banks and how new methods of transferring money can help people build digital financial histories.   Key themes [03:11] Empowering teams for agile development [06:47] Innovating to meet customers’ needs with reliability [10:15] Fintech’s growth in Africa  [12:20] How mobile money opened the door for new currency transfer options, digital financial identity [16:10] Fintech in Africa going digital—from banking to currencies

From air taxis to bullet trains, what was once thought of as futuristic transportation is now closer to becoming a reality. François-Joseph Van Audenhove, a partner at Arthur D. Little and head of the Future of Mobility Lab in Brussels, Belgium, talks about changing mobility demands—for both people and goods—and the challenges to integrating self-driving cars into the current mobility landscape.     Mike Goodrich, executive director—corporate development and global mergers & acquisitions at General Motors in Detroit, Michigan, USA, led the electric and autonomous vehicle program at GM for several years. He shares how creative problem solving helps project teams working on new tech like autonomous vehicles and the challenges organizations face to gain people’s trust.   Key themes: [05:40] Increasing demand in passenger—and goods—mobility [06:59] Self-driving cars’ effects on mobility systems [11:24] Facing project challenges with collaboration and accountability [12:46] Creative problem solving’s role in first-of-its-kind projects [15:02] Consumer skepticism in the tech—and trust—race

What does the 2020 jobs scene look like for project professionals? In the season 3 opener of ProjectifiedTM, we get the scoop from Lindsay Scott, PM Network career columnist and co-founder of Arras People in London, England. She discusses the state of the job market as a potential recession looms and how a strong network and working across sectors can help project professionals in times of economic uncertainty. She also talks people skills— including a new focus on empathy and mental health among project leaders.   David Paré, PMP, CTO for healthcare business at DXC Technology in Perth, Australia, discusses how AI will change work. He also offers tips for using champions to sell tech projects.   Key themes: [02:51] Project opportunities during economic uncertainty [08:23] A stronger focus on empathy and mental health [12:36] Understand what you need to learn—and unlearn [15:40] Must-have skills for healthcare projects [16:43] How the AI upheaval will change work [18:46] Managing tech, change and stakeholders

There’s a lot of change happening in project management. At PMI’s Global Conference, we talked with project leaders about what’s new and next for 2020—and beyond. They discussed new ways of thinking and what next-gen project professionals mean for the future of work.   Narasimha Acharya, PMP, assistant director in the client technology practice at Ernst & Young in Atlanta, Georgia, USA, talked about adapting to evolving trends and advocating for change.   Mike Palladino, PMP, head of the Agile Center of Excellence at Bristol-Myers Squibb in Paoli, Pennsylvania, USA, discussed how teaching needs to change and encouraged new project managers to accept ambiguity.    Fernando Antonio Oliveira, E2 program director for Embraer in São José dos Campos, Brazil, proposed new ways of working—from how we use data to finding ways to change the world.   Kaustuv Bagchi, head of India operations for oil and gas offshore projects for LT Hydrocarbon Engineering in Mumbai, India, talked about how disruptive technology can help younger project managers learn different skills.   Olivier Schmitt, CEO of The Project Group France SAS in Lyon, discussed how organizations struggle to integrate emerging points of view from up-and-coming project professionals entering the workforce.   Key themes [00:58] Positioning yourself for success in a time of change [02:10] Honing new ways of thinking and adjusting to change [04:56] Using data for prevention instead of reaction  [06:28] Disruptive technology as a teaching tool [08:47] Bringing together new and established ways of working [09:48] Why you should seek a mentor—even if it takes time [12:44] Avoiding the right versus wrong mentality [13:56] How do you want to change the world?

As technology evolves, so does the way we work. At PMI Global Conference, Bob Safian, founder of The Flux Group and former editor-in-chief of Fast Company, talked about how technologies like artificial intelligence and machine learning present project leaders with new opportunities—as well as new risks. He also discussed the factors fueling The Project Economy—and why as the world of work continues to shift, the most important skill is the ability to keep learning.   Key themes: [01:01] Why we’re moving to The Project Economy [03:17] Technology’s effect on business [06:51] Risks project leaders face as the world of work evolves [10:08] New opportunities coming from The Project Economy [12:13] The new needed skill: Continue learning new skills [13:28] How projects can leave a lasting legacy

Almost every executive is talking transformation. But the real test is whether project leaders can make it a reality. Two leaders from the Brightline Initiative discuss why successful transformations are really about bringing people together—and winning over their hearts and minds.   Ricardo Vargas, PMI-RMP, PMI-SP, PMP, executive director of the Brightline Initiative, discussed how organizations need to focus on people and culture—not just technology—during transformations. And that starts with getting executives and project teams on the same page.   Tahirou Assane, PMP, director of operations for the Brightline Initiative, shared how finding internal champions to back transformation initiatives will help keep things on track and build more buy-in. He also discussed how organizations need to prepare employees to accept, adopt and embrace change as the new normal.   Key themes: [00:22] Challenges to transformation [01:22] Putting people, culture at the center of transformations [03:00] How internal champions can increase buy-in [04:17] Accepting and embracing transformations as the new standard [07:25] Getting executives and project teams on the same page

As the business world changes, so too does project management. At PMI’s Global Conference 2019, project and program leaders shared how the profession has evolved, discussed the must-have skills and looked back at some of the projects that inspired them.   Fernando Antonio Oliveira, of Embraer in São José dos Campos, Brazil, and Shobhna Raghupathy, PMP, with Proficient Project Consulting Inc. in Atlanta, Georgia, USA, shared how Apollo 11 and the World Wide Web influenced them.   Laila Faridoon with the PMI UAE chapter in Dubai in the United Arab Emirates and Vinod Kumar Paidakula, PMI-ACP, PMP, PgMP, with KLC Consulting in Tallahassee, Florida, USA, discussed how project management has evolved with the mainstreaming of agile and the introduction of disruptive technologies.   Narasimha Acharya, PMP, of Ernst & Young in Atlanta, Georgia, USA, talked about how technologies like artificial intelligence can change the profession—he believes for the better. Marc Lahmann with PwC Switzerland in Zurich shared how organizations are using simple AI, such as automation or chat bots, as well as advanced AI, like machine learning, predictive and fully autonomous project management.   Taiwo Abraham, PMP, with Horizant and Algonquin College in Ottawa, Ontario, Canada, discussed the new must-have skills like strategic thinking and how volunteering can help project professionals gain experience.   Key themes [00:22] Highlights from PMI’s Global Conference 2019 [01:43] Inspirational and influential projects [05:32] Agile going mainstream [08:23] Technology’s impact: Transformation, tools and more [10:14] AI—both simple and complex—in project management [13:01] Broader roles lead to skill shift for project leaders

Are you ready for The Project Economy? At PMI Global Conference 2019, PMI President and CEO Sunil Prashara discussed how global trends like population growth and alternative energy are driving The Project Economy, the new opportunities coming from AI and other disruptive technologies, and how project and program managers can prepare themselves for the future. Key Themes [01:47] Global trends influencing project work [04:30] Work is changing: From lifelong careers to project-based roles [06:00] Needed skill sets in a shifting project landscape [06:52] How automation, AI can lead to opportunities in project management [07:45] Preparing for the future of The Project Economy  

As PMI celebrates its 50th anniversary, we look back at some of the most influential projects of the past 50 years. Guests discuss how these projects led to new ways of thinking, new technologies and how they changed the world.   Ahmed Bouzid, the former head of product on Amazon’s Alexa team, shares what inspired the project. Plus, he talks about how focusing on a minimum viable product helped the team gain feedback from customers—and ultimately deliver a mega-successful product.     Antti Heinonen, former director of banknotes at the European Central Bank, discusses how the team made the largest currency changeover of all time happen—without a glitch.   Aristides Patrinos, former director of biological and environmental research at the U.S. Department of Energy, talks about the inspiration for the Human Genome Project and what it could mean for medicine in the future.    Ilya Marotta, the Panama Canal’s chief operating officer, shares why the project to expand the canal was so important to the country, and how clear structure and strong leadership helped keep team members on track.   Key themes [00:23] Most influential projects of the past 50 years [03:12] Q&A with Amazon’s voice assistant Alexa [05:41] Focusing on minimum viable product and customer feedback [07:46] Hopes for Alexa—and her role in human interaction [09:39] How the euro was launched [11:23] Taking exceptional measures to prepare billions of coins and banknotes [14:29] The euro’s role in cultural change [16:03] Inspiration for the Human Genome Project [17:47] A new approach and specific roles for scientific researchers [19:59] A completed genome sequence: what followed and what’s to come [21:26] The importance of the Panama Canal expansion to the country’s economy [22:42] Building a project team that could deliver on time

We live in an era of instant gratification—and it’s redefined the customer experience. Guests discuss how technology has changed customer expectations and the innovations that are helping organizations provide faster, more personalized service.    Sindhu Joseph, CEO and founder of CogniCor Technologies in San Francisco, California, USA, outlines how artificial intelligence can help organizations deliver on-demand customer service.   Members of the PMO team at Triglav Group in Ljubljana, Slovenia explain how digitizing and centralizing customer data helped transform Triglav’s customer experience.   Borislav Tadić, PMP, vice president responsible for transformation and board member support for data protection, legal and compliance at Deutsche Telekom in Bonn, Germany, discusses how taking a more holistic approach—and getting every department involved—can help an organization offer a better customer experience.   Key Themes: [00:23] Evolving customer expectations  [02:46] How AI can enhance customer service [06:13] Creating more customized customer interactions [08:14] Case study: Triglav’s digital transformation [12:57] Delivering transparency, personalization, simplicity [15:03] Taking a holistic approach to customer experience [17:48] Simplifying processes creates better customer experiences

The world is changing fast. And big changes come with new risks—and new security vulnerabilities. Guests discuss emerging threats, what projects introduce the most security risk and how organizations can protect themselves. Albert Torres, PMP, cybersecurity program manager at Lockheed Martin in San Antonio, Texas, USA, outlines how to keep cloud-based projects secure. Kimberly Valentine, program manager for the office of the chief information security officer (CISO) and senior manager overseeing cybersecurity operations at Brunswick Corp., based in Denver, Colorado, USA, shares how she’s integrating cybersecurity reviews into the organization’s project planning process. Retired Air Force Brigadier Gen. Greg Touhill, president of Cyxtera Federal Group in Washington, D.C., was the United States’ first CISO during the Obama administration. He discusses what he learned during his time in public service and the greatest threats organizations need to defend against.   Key Themes: [00:22] Cybersecurity risks—and potential costs [03:14] Securing cloud-based projects [05:39] Creating a unified front [07:13] Building a cybersecurity culture [10:27] Lessons from the United States’ first CISO [14:15] Organizations face threats from outside and within [19:11] Strategies to succeed in security-focused projects

Predictive modeling. Augmented reality. Digital twin. Disruptive tech is changing the game for construction projects. Guests discuss how technology has helped them work more efficiently, create safer job sites and make better business decisions. Colin Cagney, PMP, director in KPMG’s major projects advisory practice in Phoenix, Arizona, USA, discusses how data analytics can help organizations prevent accidents and improve project outcomes. Monica Sosa, senior associate and project manager at Corgan in Culver City, California, USA, outlines how her organization used 3D cameras and augmented reality glasses to spot potential design flaws on an airport expansion project. Arsen Safaryan, head of building information modeling and digital construction at ALEC in Dubai, UAE, talks about what it takes to get new technology adopted across an organization—and what innovations are delivering the most value.     Key themes: [00:22] Trends in construction technology [04:13] Using data to inform project decisions [05:24] How data analysis can make job sites safer [08:36] Piloting disruptive technology [13:17] Top innovations influencing construction projects [15:29] Adopting new tech across an organization [18:41] In-demand skills for the future

Digital transformations aren’t just technology projects. They’re people projects. Guests discuss the skills and tactics that can help bring an entire organization together around a common vision—and keep everyone focused on the end goal.   Jan Olesen, PMP, head of agile transformation for Manulife in Hong Kong, China, outlines how agile principles and approaches can help teams navigate change efficiently—and help them move forward when there is resistance to change.   Seema Sadhu, PMP, senior project manager at PVH in Bridgewater, New Jersey, USA, shares how breaking transformations into smaller projects make them more tangible and easier to manage.   Rob Loader, PMP, the executive in charge of capital management at Telstra in Melbourne, Australia, discusses Telstra’s digital transformation and how his team has delivered strategic outcomes.   Key Themes: [00:23] What defines a digital transformation? [03:50] How to overcome resistance to change [07:21] One transformation, many projects [08:57] From vision to reality  [10:32] Building consensus for a better future [11:58] Leading with purpose [16:32] From a telco to a tech company [19:06] Mapping a digital transformation

Looking to land your next big promotion? Learn how to showcase your skills and stand out from the crowd.  Guests discuss how project and program managers can climb the career ladder by showing they have what it takes to get the job done. Moira Alexander, PMP, founder of PMWorld 360 Magazine in Langley, British Columbia, Canada, outlines four steps that will help project professionals prepare themselves to take the next big step in their careers. Amber Simonsen, PMP, director of guest product development and delivery for Alaska Airlines in Seattle, Washington, USA, shares how crafting a plan to improve project delivery inspired her boss to create a new leadership role—and give her a promotion. Diane Hatton, director of the Brookhaven National Laboratory Nuclear and Particle Physics Directorate Office of Project Planning and Oversight—accelerator projects in Brookhaven, New York, USA, discusses how to identify skill gaps and invest in professional development that will advance your career. Key Themes: [00:23] What does it take to get a promotion? [03:09] 4 tips for landing a promotion [06:42] Seeing the big picture [09:34] How to market yourself [12:00] Climbing the career ladder [14:59] Invest in professional development [17:27] Crafting your personal career path

There’s no “right way” to run a successful project. Producing better results is all about finding the best way to get the job done. Guests discuss the value of different project management approaches—and how building a broader knowledge base can help boost your career. Andy Kaufman, PMP, PMI-ACP, president of the Institute for Leadership Excellence & Development Inc. in Lake Zurich, Illinois, USA, discusses how understanding an organization’s culture can help you choose the best project approach. Emily Luijbregts, PMP, project manager at Siemens PLM Software in 's-Hertogenbosch, or Den Bosch, in the Netherlands, shares how understanding multiple project approaches can open the door to new career opportunities. Nelson Rosamilha, PMP, PMI-ACP, head of project management at Ericsson in Sao Paulo, Brazil, outlines how project managers can take the lead to build buy-in for the best delivery method. Key Themes: [00:23] What drives project success? [03:22] The value of pulling from different approaches [04:48] How culture impacts the right approach [07:50] How a broader skillset can boost your career [08:50] Building buy-in with business benefits [11:17] Customizing your leadership style [14:47] Setting expectations with stakeholders [18:16] Becoming more customer-centric

Digitization. Decentralization. De-carbonization. Global trends are disrupting the energy sector—and organizations are reshaping their project portfolios to adapt. Guests discuss what it takes to innovate in this competitive market and how project leaders can stay ahead of the curve.

Cities are growing—and fast. By 2030, two-thirds of the world’s population is expected to live in urban areas. Guests discuss how development projects can boost economies and spur job creation while preserving the natural resources communities rely on. Hassan Aboelnga, PMP, is an urban water security researcher at Koln University of Applied Sciences, and a management committee member of specialist groups at the International Water Association, based in Cologne, Germany. He outlines how taking a systems approach can help project managers deliver more sustainable water infrastructure projects. Kaustubh Tamaskar is a senior urban planner and designer with Beca and an urban resilience consultant for the World Bank based in Auckland, New Zealand. Kaustubh discussed how teams can keep sustainability front and center on development projects—even when they need to move quickly. Suresh Kotla, PMP, director of sustainable manufacturing for the Institute for Sustainable Communities in Mumbai, India, shares how his organization helps drive investment in sustainable development projects by fostering public-private partnerships. Key Themes: [00:29] Effects of rapid urban population growth [02:33] Bringing sustainability within reach [04:46] Future-proofing sustainability projects [08:01] Managing water scarcity [10:50] A systems approach to sustainability [13:11] Roadblocks to sustainable development [14:54] Balancing economic and environmental needs [18:52] How to scale up adoption of new models

It’s true: time is money. Productivity drives profitability—and organizations rely on project professionals to get more done in a day. Guests discuss how they improve efficiency and reduce downtime without pushing teams to the breaking point. Kiersten Huddleston, PMP, program manager at Salesforce in Seattle, Washington, USA offers tips for reducing digital distractions on project teams. Michael Janzen, PMP, PMO director for MedStar Health in Washington D.C., shares how he ensures the organization is committing the right resources to the right projects across the board. Marcio Amadeu, PMP, senior project portfolio manager for Nestlé USA in Arlington, Virginia, USA, outlines how he manages team workload to keep everyone firing on all cylinders. Key Themes: [00:31] Boosting team productivity [03:35] How to reduce the drain from digital distractions [08:03] Smart capacity planning [09:42] What’s driving the deadline? [12:10] Prioritizing the right projects [13:47] Data-driven workload management [16:21] Efficiently managing multiple projects [17:32] How to avoid team downtime

Your professional network is a gold mine. But how can you get more from your connections without asking too much? Guests share how joining communities, volunteering professional services and building stronger relationships have helped them advance their careers. Nina Scarnici, PMP, associate director of project management for Publicis Seattle, in Washington, USA, offers tips to help you build authentic relationships across your professional network. Krishna Mohan, PMP, division head for program management, quality and tools for Nexteer Automotive, in Bengaluru, India, and Rick Knaggs, PMP, director of the global IT PMO for ICU Medical in San Clemente, California, USA, discuss how they bring value to others in their professional networks. James Brady, PMP, CIO for the Los Angeles County Department of Health Services shares how his professional network helped him move up the ladder and reach his career goals. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:32] Get more from your professional network [02:20] Building relationships with new contacts [05:40] How to give back to your network [07:58] Asking for an introduction [10:30] Tapping your network for new opportunities [15:00] Strengthening connections with coworkers [17:32] How to ask for career advice

With business moving at breakneck speeds, there’s no time to waste on persistent problems. Guests discuss how they find quick fixes under pressure and what it takes to attack complex issues at the source. Christine Lee, PMP, associate director of project management at S&P Global in London, outlines how she empowers her team to solve problems quickly while working within a strict regulatory framework. Roman Baranovsky, PMP, services quality assurance lead for the Europe, Middle East and Africa region at Microsoft in Moscow, outlines how he gets to the root of problems before they push his projects off track. Chandra Shekar, PMP, general manager of IT for Schneider Electric in Bengaluru, India, shared how organizations can rethink the way project teams work to help them address issues more efficiently. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:38] The need for speed [02:25] Finding quick fixes in a regulated environment [06:15] AI-supported problem solving [07:35] Getting to the root of the problem [09:35] The power of knowledge sharing [12:50] Building a culture of communication and transparency [16:48] The three E’s of problem solving

Industry 4.0 technology is pushing manufacturers to disrupt—or be disrupted. Guests discuss the trends and technologies transforming the sector. Plus, the global head of IoT Services at Siemens outlines the key skills project professionals need to navigate organizational change. Jerid Hayward, PMP, automation and robotics project manager for Stanley Black & Decker in Hartford, Connecticut shares his thoughts on how project and program managers can keep their skills sharp as digital manufacturing evolves. Sanjoy Paul, chief digital officer for the manufacturing business unit at Wipro in Houston, Texas, USA, discusses what it takes to make cutting-edge manufacturing projects a success. Siddharth Verma, PMP, global head and VP of IoT Services at Siemens in San Francisco, California, USA talks how project leaders can develop the talent they need to manage digital transformation projects. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:25] Manufacturing in the digital age [02:25] Tech breakthroughs reshaping the sector [05:07] Connected factories of the future [07:40] Getting more from big data and IoT [9:43] Industry 4.0 innovations [12:53] The manufacturing talent gap [16:50] In-demand skills for the future

Long Description Global markets are shifting rapidly, creating new career opportunities for those willing to make big moves. Guests discuss how to prepare for the transition—and Amtrak’s EPMO head shares why project talent is well suited to make this type of leap. Phil Pavitt, consultant executive vice president of business transformation for Safelite AutoGlass, outlines the skills project professionals need to succeed in a new sector. Narasimha Acharya, PMP, assistant director for Ernst & Young in Atlanta, Georgia, USA, explains how his experience working across sectors helped him land his current role Sarina Arcari, PMP, vice president in charge of the EPMO at Amtrak in Washington, D.C., discusses her hesitation to switch sectors—and the opportunities that inspired her to take on an executive-level position in a new industry. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] Hot sectors for project talent [02:50] Skills to succeed in a new sector [05:45] The risk of “job hopping” [06:55] The value of cross-sector experience [10:35] Managing projects in a new industry [14:40] Communicating with execs in a new organization [16:25] When to make a big career move

The next generation of project managers isn’t satisfied with the status quo—and leaders must be ready to adapt. Guests discuss how they encourage collaboration across age groups, and a PMO director from Slack outlines how to recruit and retain young talent. Ilinca Rolea, a junior project manager for the IT firm Cameo Global in Brussels, Belgium outlines the type of professional support she wants her managers to provide. Andy Almenara, the PMO head for Australia’s Special Broadcasting Service in Sydney explains how proactive planning keep his multigenerational team firing on all cylinders. Manny Ventura, PMP, the director of the business operations PMO at Slack in San Francisco, California, USA, discusses how organizations can encourage team members from different generations to build on each others’ strengths. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] The multigenerational workforce [02:30] The art of communication [04:19] Setting clear expectations [06:30] Reverse mentoring [08:50] A Gen Z perspective [12:23] Competing for young project talent [16:00] Accommodating different work styles [18:56] How to spark collaboration across age groups

The World Economic Forum predicts it will take 108 years for women to achieve equal status globally. Guests discuss how organizations can level the playing field—and the manager of global programs for UN Women shares recent project wins. Adam Simpson, manager of global programs for UN Women in New York discussed the role gender equality plays in reaching the United Nation’s 2030 Sustainable Development Goals—and what it will take to reach these ambitious targets. Anne Steinhardt, a systems engineering manager with Cisco Systems’ global virtual engineering organization in Washington, D.C. explains how Cisco’s Connected Women is encouraging more women to join the technical workforce. Kush Dhillon, engagement manager for Capgemini in London, shares how she helps her female colleagues set clear career goals—and build the confidence they need to reach them. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:34] The state of gender equality [02:59] Empowering women in the workplace [05:52] Fighting imposter syndrome [06:45] How to fill the future talent pipeline [09:20] Sponsoring women in STEM fields [11:29] The mission of UN Women [14:09] Prioritizing high-impact projects [17:31] Recent wins for equality

Predictive analysis. Machine learning. Robotic automation. AI technologies are coming of age—and it’s time for them to start earning their keep. Learn how organizations are turning the hype into hard numbers. Oliver Broom, program director for artificial intelligence and data and analytics for Virgin Media in London discusses how AI is transforming the customer experience. Sindhu Joseph, co-founder and CEO of CogniCor Technologies in San Francisco, talks what it takes to define and deliver clear ROI as an organization integrates AI technology. Veronika Sokolova, an intelligent automation program manager for British Telecom in London, shares how robotic automation is streamlining global operations. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] Trends in artificial intelligence [02:45] The business case for robots [04:43] End-to-end automation [06:56] Defining and delivering AI ROI [11:35] Transforming the customer experience [14:55] The future AI roadmap [17:55] AI’s impact on the workforce

Seismic market shifts have reshaped entire sectors and shaken up the project landscape. Learn how global business trends are impacting the job market for project and program managers—and what skills will help future-proof your career. Barnali Sahoo, PMO head for the Americas division of Flight Centre Travel Group, based in Montreal, New Jersey, USA, outlines the skills project managers need to respond to shifting customer demands. Jens Wilken, executive director for the thermal power plant, desalination, solar thermal, and oil and gas division of Fichtner Consulting Engineers in Stuttgart, Germany explains why project and program managers need to up their business acumen. Edgar Bonilla Torres, a project manager for Heliosolar, based in Bogotá, Colombia, discusses what’s next for renewable energy projects in Latin America. Alarka Purkayastha, an engagement manager for Accenture in Bengaluru, India, shares his perspective on how the country’s IT services sector is evolving—and what skills will help project and program managers stay competitive. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] Trends shaping the job market [01:45] New career opportunities in India [04:18] Delivering a better customer journey [06:20] CX: What’s at stake [09:30] The value of project management education [11:00] Renewable energy trends in Latin America [12:30] The demand for business acumen

Creativity is the spark behind every bright idea—but it needs the right environment to flourish. Learn how leaders can give their teams both the structure and inspiration they need to think outside the box. Plus, Nickelodeon’s senior director of creative project management shares three creativity killers to avoid. Ahmed Bahaa, PMP, managing director for Hive Studio in Cairo, Egypt, offers tips to cultivate an “always-on” creative culture that helps team produce high-quality work on a tight timeline. Todd Henry, host of The Accidental Creative podcast and author of the book Herding Tigers in Cincinnati, Ohio, USA, discusses how project leaders can encourage project team members to leave their comfort zones. Mike Tenney, senior director of creative project management for Nickelodeon in New York, New York, USA, outlines how he minimizes the risk of last-minute surprises. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] Sparking and sustaining creativity [02:25] What sets creative companies apart [05:05] How to foster a creative workplace [08:22] The key to better brainstorming [10:15] Encouraging risk-taking [12:38] What makes creative project management different? [15:30] Keeping surprises at bay [18:40] Creativity killers to avoid

Mergers and acquisitions can take years—and they don’t always deliver the intended value. Learn how program and project managers on the front lines can ensure the success of mission-critical integrations. Plus, one of Google’s M&A program managers shares his industry expertise. Stephanie Blanco, VP of M&A integration and program management for Sound Physicians in Washington, D.C., USA discusses how to balance transparency and confidentiality on sensitive M&A projects. Kash Ahuja, a mergers and acquisitions program manager for Google in Seattle, Washington, USA, outlines how his team overcomes change and uncertainty on fast-moving M&A initiatives. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] 2019 M&A trends [02:40] The M&A project roadmap [04:35] Transparency vs. confidentiality [06:15] Lessons from the Whole Foods buyout [08:30] Unique M&A project challenges [13:00] Unifying systems and processes [17:30] Delivering the intended value

Talent turnover is unavoidable. Brain drain is not. Global experts discuss how effective knowledge transfer keeps organizations firing on all cylinders. Mustafa Hafızoğlu, PMP, program director for Space & Defence Technologies in Ankara, Turkey, explains how his company has transformed project knowledge into a reusable commodity. Betsy Mathew, PMP, director of organizational development and talent management for Dark Matter in Abu Dhabi, UAE, offers her take on how organizations can create an environment where knowledge flows freely. Roger Forsgren, chief knowledge officer for NASA in Washington D.C., USA, shares how the agency’s breakthrough innovations are made possible by effective (and mandatory) knowledge management. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:25] The business value of knowledge transfer [03:00] Building a formal knowledge bank [06:00] Retaining expertise amidst employee turnover [08:10] How to collect meaningful lessons learned [09:22] Facilitating knowledge sharing [11:05] How knowledge transfer reduces costs [14:10] Gathering and disseminating knowledge at NASA [16:30] Lessons learned for engineers [19:00] Securing top-down support

The competition for top project talent is heating up. Global business leaders discuss how they’re attracting top performers and building their project management bench. Frederic Casagrande, the PMO manager for Nawah Energy Company in Abu Dhabi, United Arab Emirates shares how he’s leveraged PMI’s standards and best practices to develop a training program that helps experts in nuclear energy up their project management skills. Thokozani Skaka, the PMO head for MTN, in Johannesburg, South Africa discusses project management talent trends in the Middle East and Africa, including the skills gaps he sees and what organizations are doing to attract top performers. Chris Hiltbrand, the division vice president of human resources for General Dynamics Information Technology in Washington, D.C., USA, outlines which skills the company hires for—and which skills it is willing to help people develop on the job. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:33] Project management talent gap data [02:37] Developing talent for nuclear energy projects [06:58] In-demand skills in the Middle East and Africa [08:50] How culture attracts top talent [10:29] Recruiting and retaining top talent [14:12] Developing soft skills on project teams [16:47] Measuring the success of training

Innovation, uncertainty, rapid change—the defining factors of the modern marketplace are making projects increasingly complicated. Guests discuss how they’re overcoming complexity to deliver transformative projects. The PMO team from Telstra, Australia’s largest telecom company and this year’s PMO of the Year Award winner, explains how PMO oversight helped get the company’s capital investment portfolio back on track. Mohammed Fakhri, AVP of global project delivery at Standard Chartered Global Business Services in Malaysia, discusses how he manages change across an interconnected project portfolio. Wale Elegbede, PMO manager for the Mayo Clinic’s Center for Regenerative Medicine, shares how project teams navigate uncertainty on innovative healthcare projects—while also complying with strict regulations. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] Defining project complexity [03:40] Telstra case study: 2018 PMO of the Year [05:30] Facilitating strategic innovation [08:00] Navigating interdependencies [10:45] What is regenerative medicine? [14:55] Planning for uncertainty [16:45] Understanding stakeholder priorities